There is more than meets the eye when it comes to being a customer service manager supervisor. For example, did you know that they make an average of $17.26 an hour? That's $35,903 a year! Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.

What Does a Customer Service Manager Supervisor Do

There are certain skills that many customer service manager supervisors have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed computer skills, customer-service skills and interpersonal skills.

How To Become a Customer Service Manager Supervisor

If you're interested in becoming a customer service manager supervisor, one of the first things to consider is how much education you need. We've determined that 44.8% of customer service manager supervisors have a bachelor's degree. In terms of higher education levels, we found that 4.6% of customer service manager supervisors have master's degrees. Even though most customer service manager supervisors have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Customer Service Manager Supervisor
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Customer Service Manager Supervisor Career Paths

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Average Salary for a Customer Service Manager Supervisor

Customer Service Manager Supervisors in America make an average salary of $35,903 per year or $17 per hour. The top 10 percent makes over $48,000 per year, while the bottom 10 percent under $26,000 per year.
Average Customer Service Manager Supervisor Salary
$35,903 Yearly
$17.26 hourly
$26,000
10 %
$35,000
Median
$48,000
90 %

What Am I Worth?

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Customer Service Manager Supervisor Education

Customer Service Manager Supervisor Majors

39.3 %

Customer Service Manager Supervisor Degrees

Bachelors

44.8 %

Associate

22.9 %

High School Diploma

19.7 %

Top Colleges for Customer Service Manager Supervisors

1. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

2. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

3. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

4. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition
$14,760
Enrollment
31,451

5. Cornell University

Ithaca, NY • Private

In-State Tuition
$55,188
Enrollment
15,105

6. University of California, Berkeley

Berkeley, CA • Private

In-State Tuition
$14,184
Enrollment
30,845

7. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

8. Western Carolina University

Cullowhee, NC • Private

In-State Tuition
$3,926
Enrollment
9,835

9. SUNY College of Agriculture & Technology at Morrisville

Morrisville, NY • Private

In-State Tuition
$8,670
Enrollment
2,758

10. Pennsylvania State University

University Park, PA • Private

In-State Tuition
$18,454
Enrollment
40,108

Top Skills For a Customer Service Manager Supervisor

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 21.9% of customer service manager supervisors listed customer service on their resume, but soft skills such as computer skills and customer-service skills are important as well.

Choose From 10+ Customizable Customer Service Manager Supervisor Resume templates

Zippia allows you to choose from different easy-to-use Customer Service Manager Supervisor templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Customer Service Manager Supervisor resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Customer Service Manager Supervisor Demographics

Customer Service Manager Supervisor Gender Distribution

Female
Female
60%
Male
Male
40%

After extensive research and analysis, Zippia's data science team found that:

  • Among customer service manager supervisors, 59.8% of them are women, while 40.2% are men.

  • The most common race/ethnicity among customer service manager supervisors is White, which makes up 61.0% of all customer service manager supervisors.

  • The most common foreign language among customer service manager supervisors is Spanish at 69.2%.

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Top Customer Service Manager Supervisor Employers

Most Common Employers For Customer Service Manager Supervisor

Rank  Company  Average Salary  Hourly Rate  Job Openings  
1AT&T$42,745$20.558
2Wells Fargo$40,281$19.376
3Office Depot$38,108$18.327
4T-Mobile$37,153$17.868
5Best Buy$35,566$17.1010
6Rite Aid$35,305$16.9713
7Kroger$35,069$16.8618
8Macy's$34,472$16.576
9US Post Office$34,199$16.447
10Kohl's$34,157$16.4215

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