Find The Best Customer Service Manager Supervisor Jobs For You

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Average Salary
$45,217
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
130,271
Job Openings

Customer Service Manager Supervisor Careers

There is more than meets the eye when it comes to being a customer service manager supervisor. For example, did you know that they make an average of $21.74 an hour? That's $45,217 a year!

Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.

What Does a Customer Service Manager Supervisor Do

There are certain skills that many customer service manager supervisors have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed computer skills, customer-service skills and interpersonal skills.

When it comes to the most important skills required to be a customer service manager supervisor, we found that a lot of resumes listed 21.9% of customer service manager supervisors included customer service, while 7.2% of resumes included front end, and 6.2% of resumes included payroll. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the customer service manager supervisor job title. But what industry to start with? Most customer service manager supervisors actually find jobs in the retail and technology industries.

How To Become a Customer Service Manager Supervisor

If you're interested in becoming a customer service manager supervisor, one of the first things to consider is how much education you need. We've determined that 35.4% of customer service manager supervisors have a bachelor's degree. In terms of higher education levels, we found that 3.6% of customer service manager supervisors have master's degrees. Even though some customer service manager supervisors have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a customer service manager supervisor. When we researched the most common majors for a customer service manager supervisor, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on customer service manager supervisor resumes include high school diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become a customer service manager supervisor. In fact, many customer service manager supervisor jobs require experience in a role such as customer service representative. Meanwhile, many customer service manager supervisors also have previous career experience in roles such as cashier or assistant manager.

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Average Salary
$45,217
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
130,271
Job Openings

Customer Service Manager Supervisor Career Paths

Top Careers Before Customer Service Manager Supervisor

Cashier
11.6 %

Top Careers After Customer Service Manager Supervisor

Cashier
8.8 %

Customer Service Manager Supervisor Jobs You Might Like

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Customer Service Manager Supervisor Demographics

Gender

female

57.2 %

male

38.0 %

unknown

4.8 %

Ethnicity

White

60.9 %

Hispanic or Latino

17.4 %

Black or African American

10.7 %

Foreign Languages Spoken

Spanish

69.2 %

French

9.2 %

Carrier

4.6 %
See More Demographics

Customer Service Manager Supervisor Education

Majors

Business
40.1 %

Degrees

Bachelors

35.4 %

Certificate

22.4 %

Associate

18.2 %

Top Colleges for Customer Service Manager Supervisors

1. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

2. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

3. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

4. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition
$14,760
Enrollment
31,451

5. Cornell University

Ithaca, NY • Private

In-State Tuition
$55,188
Enrollment
15,105

6. University of California, Berkeley

Berkeley, CA • Private

In-State Tuition
$14,184
Enrollment
30,845

7. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

8. Western Carolina University

Cullowhee, NC • Private

In-State Tuition
$3,926
Enrollment
9,835

9. SUNY College of Agriculture & Technology at Morrisville

Morrisville, NY • Private

In-State Tuition
$8,670
Enrollment
2,758

10. Pennsylvania State University

University Park, PA • Private

In-State Tuition
$18,454
Enrollment
40,108
See More Education Info

Online Courses For Customer Service Manager Supervisor That You May Like

Fundamentals of Logistics, Supply Chain & Customer Service
udemy
4.4
(656)

3 Courses in 1. Learn Logistics, Supply Chain and Customer Service...

Customer Service Mastery: Delight Every Customer
udemy
4.6
(9,025)

Master Customer Service using this practical customer care course...

Customer Service
udemy
4.5
(3,923)

How to Approach New Customers and Maintain Existing Ones...

See more
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Top Skills For a Customer Service Manager Supervisor

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 21.9% of customer service manager supervisors listed customer service on their resume, but soft skills such as computer skills and customer-service skills are important as well.

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Top Customer Service Manager Supervisor Employers

1. Walmart
4.8
Avg. Salary: 
$44,794
Customer Service Manager Supervisors Hired: 
247+
2. Kmart
4.8
Avg. Salary: 
$43,975
Customer Service Manager Supervisors Hired: 
31+
3. Burlington
4.5
Avg. Salary: 
$43,460
Customer Service Manager Supervisors Hired: 
25+
4. Kroger
4.7
Avg. Salary: 
$43,985
Customer Service Manager Supervisors Hired: 
18+
5. United States Postal Service
3.8
Avg. Salary: 
$40,501
Customer Service Manager Supervisors Hired: 
16+
6. Rite Aid
4.7
Avg. Salary: 
$43,645
Customer Service Manager Supervisors Hired: 
13+

Customer Service Manager Supervisor Videos

Updated October 2, 2020