Customer service manager supervisor demographics and statistics in the US
Customer service manager supervisor demographics research summary. Zippia estimates customer service manager supervisor demographics and statistics in the United States by using a database of 30 million profiles. Our customer service manager supervisor estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about customer service manager supervisors after extensive research and analysis:
- There are over 240,300 customer service manager supervisors currently employed in the United States.
- 59.8% of all customer service manager supervisors are women, while 40.2% are men.
- The average customer service manager supervisor age is 40 years old.
- The most common ethnicity of customer service manager supervisors is White (56.1%), followed by Hispanic or Latino (19.5%), Black or African American (11.4%) and Asian (6.6%).
- In 2022, women earned 96% of what men earned.
- 7% of all customer service manager supervisors are LGBT.
- Customer service manager supervisors are 59% more likely to work at private companies in comparison to public companies.
On this page
Customer service manager supervisor demographics by:
Customer service manager supervisor gender statistics
59.8% of customer service manager supervisors are women and 40.2% of customer service manager supervisors are men.
- Female, 59.8%
- Male, 40.2%
Customer service manager supervisor gender ratio
| Gender | Percentages |
|---|---|
| Female | 59.8% |
| Male | 40.2% |
Customer service manager supervisor gender pay gap
Women earn 96¢ for every $1 earned by men
Male income
$38,120
Female income
$36,593
Customer service manager supervisor gender ratio over time
This data breaks down the percentage of men and women in customer service manager supervisor positions over time. Currently, 59.8% of customer service manager supervisors are female.
Customer service manager supervisor gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 38.31% | 61.69% |
| 2011 | 38.15% | 61.85% |
| 2012 | 39.80% | 60.20% |
| 2013 | 40.28% | 59.72% |
| 2014 | 40.84% | 59.16% |
| 2015 | 40.71% | 59.29% |
| 2016 | 41.32% | 58.68% |
| 2017 | 41.79% | 58.21% |
| 2018 | 40.37% | 59.63% |
| 2019 | 39.89% | 60.11% |
| 2020 | 40.59% | 59.41% |
| 2021 | 40.18% | 59.82% |
Customer service manager supervisor related jobs gender ratio
We compared customer service manager supervisors with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Customer Service Manager Supervisor | 40% | 60% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Customer service manager supervisor demographics by race
The most common ethnicity among customer service manager supervisors is White, which makes up 56.1% of all customer service manager supervisors. Comparatively, 19.5% of customer service manager supervisors are Hispanic or Latino and 11.4% of customer service manager supervisors are Black or African American.
- White, 56.1%
- Hispanic or Latino, 19.5%
- Black or African American, 11.4%
- Asian, 6.6%
- Unknown, 5.6%
- American Indian and Alaska Native, 0.8%
Customer service manager supervisor race
| Customer service manager supervisor race | Percentages |
|---|---|
| White | 56.1% |
| Hispanic or Latino | 19.5% |
| Black or African American | 11.4% |
| Asian | 6.6% |
| Unknown | 5.6% |
| American Indian and Alaska Native | 0.8% |
Customer service manager supervisor race and ethnicity over time
See how customer service manager supervisor racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Customer service manager supervisor race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 63.49% | 11.68% | 5.92% | 15.53% |
| 2011 | 63.21% | 11.97% | 6.06% | 15.40% |
| 2012 | 62.41% | 11.85% | 5.87% | 16.25% |
| 2013 | 62.76% | 11.68% | 6.04% | 15.93% |
| 2014 | 62.14% | 11.63% | 6.35% | 16.11% |
| 2015 | 61.52% | 11.37% | 6.13% | 17.22% |
| 2016 | 60.64% | 11.86% | 6.38% | 17.12% |
| 2017 | 61.55% | 11.28% | 6.34% | 16.95% |
| 2018 | 61.37% | 10.86% | 6.51% | 17.33% |
| 2019 | 60.97% | 11.05% | 6.32% | 17.84% |
| 2020 | 58.41% | 10.46% | 6.47% | 18.45% |
| 2021 | 56.09% | 11.42% | 6.64% | 19.48% |
Customer service manager supervisor wage gap by race
According to our data, asian customer service manager supervisors have the highest average salary compared to other ethnicities. Black or african american customer service manager supervisors have the lowest average salary at $37,658.
| Ethnicity | Salary |
|---|---|
| Unknown | $37,719 |
| White | $38,199 |
| Black or African American | $37,658 |
| Asian | $38,967 |
| Hispanic or Latino | $38,072 |
Average customer service manager supervisor age
See how the average age of customer service manager supervisors varies based on ethnicity and gender.
Male
Female
Customer service manager supervisor age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 37 | 39 |
| Unknown | 34 | 36.5 |
| Asian | 38 | 42 |
| Hispanic or Latino | 33 | 35 |
| White | 37 | 44 |
| American Indian and Alaska Native | 38 | 42 |
Customer service manager supervisor age breakdown
The average age of customer service manager supervisors is 40+ years years old, representing 49% of the customer service manager supervisor population.
Customer service manager supervisor age breakdown
| Customer Service Manager Supervisor Years | Percentages |
|---|---|
| 40+ years | 49% |
| 30-40 years | 25% |
| 20-30 years | 24% |
Customer service manager supervisor educational attainment
The most common degree for customer service manager supervisors is bachelor's degree, with 45% of customer service manager supervisors earning that degree. The second and third most common degree levels are associate degree degree at 23% and associate degree degree at 20%.
- Bachelor's, 45%
- Associate, 23%
- High School Diploma, 20%
- Master's, 5%
- Other Degrees, 7%
Customer service manager supervisors by degree level
| Customer service manager supervisor degree | Percentages |
|---|---|
| Bachelor's | 45% |
| Associate | 23% |
| High School Diploma | 20% |
| Master's | 5% |
| Other Degrees | 7% |
Customer service manager supervisor jobs you might like
Customer service manager supervisor wage gap by degree level
According to the data, customer service manager supervisors with a Master's degree earn more than those without, at $42,978 annually. With a Bachelor's degree, customer service manager supervisors earn a median annual income of $41,060 compared to $36,933 for customer service manager supervisors with an Associate degree.
| Education | Salary |
|---|---|
| Master's Degree | $42,978 |
| High School Diploma or Less | $35,510 |
| Bachelor's Degree | $41,060 |
| Some College/ Associate Degree | $36,933 |
Customer service manager supervisor employment statistics
Most customer service manager supervisors work for a private in the retail industry.
Company size where customer service manager supervisors work
Below, you can see the size of companies where customer service manager supervisors work.
Customer service manager supervisor jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 7% |
| 50 - 100 employees | 11% |
| 100 - 500 employees | 14% |
| 500 - 1,000 employees | 8% |
| 1,000 - 10,000 employees | 23% |
| > 10,000 employees | 37% |
Customer service manager supervisor jobs by company type
Employees with the customer service manager supervisor job title have their preferences when it comes to working for a company. For instance, most customer service manager supervisors prefer to work at private companies over public companies.
Customer service manager supervisor jobs by sector
| Company type | Percentages |
|---|---|
| Education | 2% |
| Public | 37% |
| Private | 59% |
| Government | 2% |
Customer service manager supervisor jobs by industry
The most common industries for customer service manager supervisors are retail, finance and manufacturing.
Customer service manager supervisor industry statistics
| Industry | Percentages |
|---|---|
| Fortune 500 | 18% |
| Retail | 17% |
| Finance | 9% |
| Manufacturing | 9% |
| Health Care | 6% |
| Hospitality | 6% |
| Transportation | 5% |
| Professional | 5% |
| Technology | 5% |
| Media | 4% |
| Telecommunication | 4% |
| Government | 2% |
| Construction | 2% |
| Insurance | 2% |
| Education | 2% |
| Internet | 1% |
| Automotive | 1% |
| Start-up | 1% |
| Non Profits | 1% |
| Real Estate | 1% |
| Energy | 1% |
Customer service manager supervisor turnover and employment statistics
Customer service manager supervisor unemployment rate over time
The unemployment rate for customer service manager supervisors between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Customer service manager supervisor unemployment rate by year
| Year | Customer service manager supervisor unemployment rate |
|---|---|
| 2010 | 11.59% |
| 2011 | 11.00% |
| 2012 | 10.08% |
| 2013 | 8.66% |
| 2014 | 7.64% |
| 2015 | 6.32% |
| 2016 | 5.97% |
| 2017 | 5.66% |
| 2018 | 5.04% |
| 2019 | 4.98% |
| 2020 | 6.69% |
| 2021 | 7.20% |
Average customer service manager supervisor tenure
The average customer service manager supervisor stays at their job for 1-2 years, based on the 1,739 customer service manager supervisors resumes in Zippia's database.
Customer service manager supervisor tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 7% |
| 1-2 years | 28% |
| 3-4 years | 17% |
| 5-7 years | 21% |
| 8-10 years | 9% |
| 11+ years | 19% |
Customer service manager supervisor LGBT ratio compared to similar jobs
Review the percent of customer service manager supervisors that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Order Schedule Clerk | 5.53% | 82,193 |
| Eligibility Technician | 6.73% | 24,203 |
| Customer Service Manager Supervisor | 7.19% | - |
| Card Filer | 8.60% | 366 |
| Commercial Loan Reviewer | 8.99% | 36,035 |
| Cataloging Library Technical Assistant | 11.16% | 68,360 |
| Human Resources Assistant | 15.31% | 40,408 |
Similar customer service manager supervisor jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Order Schedule Clerk | 5.53% | 82,193 |
| Eligibility Technician | 6.73% | 24,203 |
| Card Filer | 8.60% | 366 |
| Commercial Loan Reviewer | 8.99% | 36,035 |
| Cataloging Library Technical Assistant | 11.16% | 68,360 |
| Human Resources Assistant | 15.31% | 40,408 |
Foreign languages spoken by customer service manager supervisors
The most common foreign language among customer service manager supervisors is Spanish at 69.2%. The second-most popular foreign language spoken is French at 9.2% and Carrier is the third-most popular at 4.6%.
- Spanish, 69.2%
- French, 9.2%
- Carrier, 4.6%
- Chinese, 1.5%
- German, 1.5%
- Other, 14.0%
Customer service manager supervisor languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 69.2% |
| French | 9.2% |
| Carrier | 4.6% |
| Chinese | 1.5% |
| German | 1.5% |
| Other | 14.0% |
