Customer service manager jobs in Tennessee - 2,514 jobs

Your Opportunity: Join us for Career Day in Knoxville, TN! Thursday, January 15th 9:00AM-4:00PM TitleMax 3009 N. BroadwayKnoxville, Tennessee 37917 ************** Join a company that fuels your drive with real opportunities for professional and financial growth. Community Choice Financial Family of Brands (“CCF”) is currently looking for ambitious achievers and experienced leaders to join our team and help people in your community access the financial solutions they need-right when they need it most. Explore your potential with a company that values what you bring to the table. We invite you to meet 1-on-1 with a hiring manager and learn more about career opportunities as a member of our Store Operations team, the front line of our business that strives to provide the best customer service and overall experience in the industry. Visit ************************************** to apply. What We Offer: Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational Reimbursement Program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues. Meticulous attention to detail and ability to accurately enter data. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Experience in check cashing, document verification, and/or money order processing. Prior cash handling, cash drawer/vault management experience. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Customer Service - Greet and connect with customers to cultivate lasting relationships that drive repeat business and brand loyalty. Help them gain access to our suite of financial solutions while setting an unmatched experience. Accurately Process Financial Transactions - Review, validate, and process customer transactions, like check cashing, money transfers, and loans/pawns, with accuracy and integrity. Maximize Customer Success - Educate customers about their transaction and offer personalized financial services that fit their lifestyle. Assist in customer account management, collections, and accepting customer payments. Thrive in the Community - Participate in in-store and community events and external marketing. Maintain Your Store - Help maintain appearance and cleanliness of your location to enhance the customer experience. Keep It Safe and Compliant - Participate in ongoing training, uphold Company policies and procedures, and keep up with office security protocols, including management of a cash drawer, to foster a safe work environment. *See specific job listings for more details on essential functions by position. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

About Kowboy Fence Kowboy Fence Company is a trusted, family-owned business with multiple locations in Nashville, Jackson, Knoxville, Huntsville and expanding! We specialize in providing top quality residential and commercial fencing solutions. We take pride in delivering exceptional craftsmanship and personalized service for every client. Responsibilities Answer and direct incoming phone calls, providing excellent customer service and support Manage email correspondence promptly and professionally with customers and internal team members Schedule and coordinate appointments for sales executives, ensuring efficient use of time and accurate calendar management Maintain strong customer relationships through clear communication, timely follow-ups, and attention to detail Identify and assist with process improvements to enhance the overall customer experience and team efficiency Track and update lead information and appointment details within the CRM system (We use Hubspot) Collaborate with sales and operations teams to ensure a smooth and consistent customer journey from inquiry to project completion Qualifications Excellent communication, negotiation, and interpersonal skills Strong customer service mindset with the ability to build lasting relationships Self-motivated and results-driven, with a proven ability to achieve and exceed goals Highly organized with strong attention to detail and the ability to manage multiple projects or accounts at once Able to work independently as well as collaboratively within a team environment Experience in the construction, fencing, or home improvement industry is a plus Proficient with CRM systems and general computer skills High school diploma or equivalent required; bachelor's degree preferred Our Culture At Kowboy Fence Company, we believe in fostering a supportive, team-oriented work environment that encourages growth. Our culture is built on the values of respect, hard work, accountability and FUN. We treat our employees like family, empowering them to take ownership of their roles and offering opportunities for personal development. We pride ourselves on open and transparent communication, where everyone's ideas and contributions are valued. We encourage a positive, can-do attitude and support each other in reaching our collective goals. At Kowboy Fence Company, we don't just build fences we build long lasting relationships with our clients and employees. ```

The Customer Service Supervisor will manage a team of sales support professionals across two locations-Franklin, TN and Huntsville, AL-who serve as the primary point of contact for sales representatives in processing client orders, managing business portfolios, and coordinating buying and inventory activities. This role acts as an escalation point to ensure all customer requirements are met, while partnering closely with suppliers, customers and the sales team to deliver exceptional service. This opportunity offers strong visibility, cross-functional collaboration, and a supportive culture. After training, the role follows a hybrid schedule with 3 days in office and 2 days remote. Responsibilities: Serve as the primary point of contact for the Sales Support team; assist with questions and escalate issues as needed. Develop and maintain a backup coverage plan for the team; provide backup support when required. Oversee orders from inception through payment, ensuring compliance with company policies and procedures. Escalate personnel concerns or issues to the Regional Office Manager. Assist with onboarding new office staff. Support the implementation of corporate or divisional processes and initiatives. Act as the ERP training lead and liaison for the office. Manage all office invoices and billing. Allocate warehouse and facility-related billings. Report hourly employee time to payroll. Prepare standard and ad hoc reports for management. Hold regular team meetings to support performance, communication, and productivity. Manage team-building budgets. Qualifications: Bachelor's degree in business or related discipline preferred 3 years of related experience, plus 2 years supervisory experience required Experience in a corporate sales and service environment preferred ERP (Enterprise Resource Planning) system experience required Strong proficiency in Microsoft Word, Excel, Outlook and virtual communication and collaboration tools required Excellent communication skills Experience working in a team environment with strong collaboration skills Organized, self-motivated and takes initiative Submit your resume today!

Your Opportunity: Join us for Career Day in Lebanon, TN! Thursday, January 15th 10:00AM-5:00PM TitleMax1106 W Main StLebanon, Tennessee 37087************** Join a company that fuels your drive with real opportunities for professional and financial growth. Community Choice Financial Family of Brands (“CCF”) is currently looking for ambitious achievers and experienced leaders to join our team and help people in your community access the financial solutions they need-right when they need it most. Explore your potential with a company that values what you bring to the table. We invite you to meet 1-on-1 with a hiring manager and learn more about career opportunities as a member of our Store Operations team, the front line of our business that strives to provide the best customer service and overall experience in the industry. Visit ************************************** to apply. What We Offer: Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational Reimbursement Program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues. Meticulous attention to detail and ability to accurately enter data. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Experience in check cashing, document verification, and/or money order processing. Prior cash handling, cash drawer/vault management experience. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Customer Service - Greet and connect with customers to cultivate lasting relationships that drive repeat business and brand loyalty. Help them gain access to our suite of financial solutions while setting an unmatched experience. Accurately Process Financial Transactions - Review, validate, and process customer transactions, like check cashing, money transfers, and loans/pawns, with accuracy and integrity. Maximize Customer Success - Educate customers about their transaction and offer personalized financial services that fit their lifestyle. Assist in customer account management, collections, and accepting customer payments. Thrive in the Community - Participate in in-store and community events and external marketing. Maintain Your Store - Help maintain appearance and cleanliness of your location to enhance the customer experience. Keep It Safe and Compliant - Participate in ongoing training, uphold Company policies and procedures, and keep up with office security protocols, including management of a cash drawer, to foster a safe work environment. *See specific job listings for more details on essential functions by position. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

We are seeking an experienced Plant Manager to lead a dynamic snack production facility. This is a hands-on leadership role where employee engagement, operational excellence, and safety are top priorities. You will report to the Senior US Operations Director and oversee all aspects of plant operations including production, maintenance, sanitation, receiving, and shipping. Your role will ensure profitability, compliance with labor and safety regulations, and seamless communication across teams and departments. What you'll do Collaborate on annual plans and budgets and drive continuous improvement in quality, efficiency, and safety Lead daily operations to meet production schedules safely and efficiently Manage preventive maintenance and minimize downtime Analyze and resolve production issues to reduce losses Support audits and maintain compliance with safety standards Hire, train, and mentor staff to meet performance goals Ensure team members are properly qualified and licensed Coordinate with R&D and product teams on new strategies What we're looking for Bachelor's degree in business, finance, management, operations, or related field (Master's preferred) 7-12 years of experience in the food industry in similar roles Strong understanding of GMP and ERP systems Experience with budgeting, financial practices, and expense management Proficient in continuous improvement tools like Six Sigma, 5S, and Lean Solid grasp of safety systems and compliance enforcement Proven leadership in motivating and developing teams Excellent planning, organizational, and communication skills Adaptable, analytical, and results-driven with strong decision-making abilities If you thrive in a fast-paced, hands-on environment and enjoy leading teams to success, this is the opportunity for you. Work Authorization: Applicants must have valid, independent authorization to work in the United States. This position does not offer, support, or accept any form of sponsorship-whether employer, third-party, future, contingent, transfer, or otherwise. Candidates must be able to work for any employer in the U.S. without current or future sponsorship of any kind. Work authorization will be verified, and misrepresentation will result in immediate removal from consideration.

As a District Manager in the discount retail, repurpose and recycle space, you will be part of a growing company that has been around 40 years helping the environment, providing quality jobs, and offering superior value to our customers. The District Manager will support locations in Memphis, Jackson and Tupelo and deliver the company vision through ownership and accountability for top-line sales, profitability, management development, efficiency in meeting production quotas, and delivering key metrics in customer service. Responsibilities and duties: Collaborate with leadership team to hire, train, coach and develop to improve store manager and location performance. Identify and develop successful store operating plans and strategies to drive sales, production and budgeted profit goals and optimize performance expectations. Identify and manage the execution of store business plans that drive key performance indicator results and that maximize business opportunities. Support and drive new operational initiatives to ensure successful implementation and sustainability of such processes. Maximize store performance through consistent and effective problem-solving, coaching and feedback, reporting, and follow-up. Achieve ideal staffing standards for all levels of their organization through proper recruiting, hiring and retention practices in addition to development of internal personnel. Be a role model for all team members demonstrating actions consistent with company values while continuously working to improve and sustain our family culture. Education and Experience: At least 5 years of experience in an off price retail or thrift environment, preferably with a big box chain. At least 2 years' experience as multi-unit supervisor. Strong financial and Productivity report acumen. Excellent verbal and written communication. Why City Thrift? Competitive pay. Growing company. Help your community and our planet. 401k, healthcare benefits, PTO, bonus potential and much more!

Plant Manager - Extrusion Our client is seeking an experienced and driven Plant Manager to lead their plastic extrusion plant. You are a great fit if your background specializes in profile extrusion such as pipe, fence, siding, decking, or other custom profiles. You will be responsible for overseeing all aspects of the plant, including labor, materials, inventory, and productivity. This is an exciting opportunity for a team-oriented manager who knows how to build a high-energy team and drive results. Responsibilities: Manage all aspects of the extrusion plant, including hiring and managing supervisors, QC, maintenance, fabrication, assembly, shipping/receiving, and other positions Efficiently schedule production for the entire plant and manage materials and inventory Ensure all supervisors and line workers are appropriately trained Maintain a clean, safe, and well-maintained plant environment, including LOTO and housekeeping Participate in and manage continuous improvement initiatives Maintain and report on your budget for the plant. Qualifications: Bachelor's degree in Engineering or Business preferred, but experience in lieu of a diploma will be considered Minimum of 5 years of management experience in a polymer profile extrusion manufacturing operation, such as decking, siding, pipe, window profiles, fence, or similar profiles A "take-charge" personality with excellent problem-solving skills and the ability to manage growth and opportunity Excellent communication skills to interact with R&D, Engineering, Maintenance, and Upper Management regarding challenges or opportunities

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $14.20 - $21.10 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled

Full Job Description We have an opening at our Memphis-area location for an experienced Structural Steel Plant Manager. Only applicants with steel fabrication shop experience will be considered. The Plant Manager will be expected to: Directly lead and manage the production workforce. Review and issue shop drawings to the shop. Coordinate with executives to establish shop priorities and schedules. Lead the production workforce to meet cost/productivity goals. Implement Lean Manufacturing techniques in a low volume, high mix environment and assist in Lean Production initiatives. Recommend measures to improve performance. Determine the most effective utilization of resources. Maintain safe working conditions. Enforce company policies. Measure and monitor employee performance and provide appropriate feedback. Identify and report detailing issues. Support and use FabSuite Steel Management software. Undertake other work that may be assigned by executives. Occasional weekend work, as needed. (The shop operates on Saturdays.) The successful candidate will have: A minimum of 5 years of management and leadership experience in a structural steel fabrication shop. Excellent interpersonal and communication skills (written and oral). Effective time management, problem solving and decision making skills. Proven ability to interact with third party inspectors and other customer representatives. Good computer skills including Microsoft Office products, Procore, Tekla FabSuite, and other industry software products. NOTE: We are committed to a drug-free workplace. All job applicants and employees are subject to drug testing. Illegal (per T.C.A. Section 50-9-100 et. seq.) use or possession of drugs or alcohol may lead to denial of employment, termination, and/or loss of workers' compensation benefits. Part of the Tennessee Drug-Free Workplace program, Tennessee Department of Labor and Workforce Development. Education: Bachelor's (Preferred) Experience: Structural Steel Fabrication: 5 years (Required) Plant Management: 5 years (Preferred) Supervisory: 5 years (Required) Ability to Relocate: Arlington, TN 38002: Relocate before starting work (Preferred) Work Location: In person

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $14.20 - $21.10 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled

The General Manager leads a profitable growth-oriented business in a specific location (“Market Center”) with full profit and loss responsibility. A General Manager is the comprehensive operations leader of rental uniforms and adjacent products and responsible for service, sales, production, merchandise, people leadership, safety, and finance. He/she drives profitability and growth by putting the customer first, while investing in our people by coaching, engaging and motivating behaviors to service our customers. Responsibilities/Essential Functions: Manage all facets of the market center including sales, finance, people leadership, and customer service with full P&L accountability. Manage a Market Center (MC) location, possibly with depots and service centers (annual revenue of $10M +). Drive new sales growth within existing client base and ensure the delivery of exceptional customer service to our clients. Develop short- and long-term operational strategies in partnership with senior team members and provide the leadership necessary for the successful design, development, and execution of that strategy to achieve measurable outcomes in a timely, cost-effective manner. Lead and manage a highly productive, motivated, and driven team through strong communication, empowerment, reward, and coaching techniques. Maintain close working relationships with partner group in functional areas, including Sales, Human Resources, Finance, Marketing, Supply Chain and Compliance. Partner with the business unit leaders and other key stakeholders to drive change and implement new business processes. Drive profitability and growth by obtaining new customers and retaining current customer relationships and maintain the market center's total managed volume. Use strategic and leadership skills to facilitate employee selection, development, retention, motivation, and strong customer relationships. Ensure compliance with contracts and company policies and procedures. Participate in hands-on activities in the Market Center and in other field locations. Establish a cohesive team between service and production departments to meet organizational goals. Overall MC results, including but not limited to metrics in Service, Production, Sales, Supply Chain, People Leadership and Finance departments. Sets clear expectations for each department and leads by example. Ensure daily efficient operations of location in accordance with established business values, policies and processes. Implements, administers and evaluates programs and procedures to ensure maximum customer retention. Develops and maintains valid service agreements, positive service attitude, effective quality assurance, good customer relations and efficient route management. Implements general price changes when needed and changes prices on specific accounts as needed. Reviews financial statements, reports and other performance data in a dedicated manner. Measures financial productivity and sales goal achievement to determine areas in need of remediation and improvement. Personally oversees the proper and timely collection of the Company's accounts receivables. Create a pervasive sales culture that fosters team selling via Together in Growth (TIG) and Shared Lead programs. Proactively supports the generation of new business for the MC. Provides leadership and support for new sales opportunities. Develop and maintain customer relationships with the Market Centers top customers. Completes in person meeting for each department head weekly to review performance. Promote and sustain a safety culture. Ensures all safety accidents and incidents are timely investigated and reported by department leadership. Oversees implementation, administration and evaluation of production programs and procedures. Conduct short and long range planning to ensure achievement of production goals and standards. Manage merchandise budget and inventory to reduce spend while continually providing adequate supply for the customer base. Sustain merchandise control billing and collections to recover costs associated with customer lost and ruined goods. Partner with labor relations or human resources in union or non-union environments to ensure all employee disciplinary action is timely investigated and documented by department leadership Conduct performance evaluations for department leaders providing specific and details feedback on their management and leadership skills and the attainment of their respective goals and objectives. Manages the hiring, placement and removal of location's workforce. Consults and works with staff management on the best action to take in regard to location staffing. Proactively leads talent development programs and efforts within the MC. Knowledge/Skills/Abilities: Strategic Agility (Making Complex Decisions): Can solve even the toughest and most complex of problems; great at gleaning meaning from whatever data is available; is a quick study of the new and different; adds personal wisdom and experience to come to the best conclusion and solution, given the situation; uses multiple problem-solving tools and techniques. Building People Capability (Inspiring Others): Is skilled at getting individuals, and teams to perform at a higher level and to embrace change; negotiates skillfully to achieve a fair outcome or promote a common cause; communicates a compelling vision and is committed to what needs to be done; inspires others; builds motivated, high-performing teams; understands what motivates different people. Accountability for Excellence (Focusing on Action and Outcomes): Attacks everything with drive and energy with an eye on the bottom line; not afraid to initiate action before all the facts are known; drives to finish everything he/she starts. Impact and Influence (Getting Work Done Through Others): Manages people well; gets the most and best out of the people he/she has; sets and communicates guiding goals; measures accomplishments, holds people accountable, and gives useful feedback; delegates and develops; keeps people informed; provides coaching for today and for the future. Organizational Collaboration (Being Organizationally Savvy): Maneuvers well to get things done; knows where to go to get what he/she needs; politically aware and agile; knows what the right thing to do is; presents views and arguments well. Demonstrated leadership skills with a broad knowledge of management practices and good business analysis/project management skills. Demonstrated ability to grasp a large, complex, matrix-oriented global business at a base level and use this understanding to set overall strategy and drive business process improvement. Demonstrated business savvy to effectively communicate and work with other executives in support of achieving business and systems goals. Strong business planning skills to execute strategic projects with implications for business areas with rapidly evolving business processes. Must possess a balanced perspective on strategic and tactical issues. Proven ability to manage numerous projects, as well as resources, remotely in a highly dispersed organization. Proven ability to select top talent and create a productive environment that promotes initiative, innovation, continual learning and development of key personnel for future advancement. Excellent communication and presentation skills with a wide range of audiences including clients, front line managers and C-level leaders. Proficient with Microsoft Office and Teams. Experience/Qualifications: Bachelor's degree or equivalent required. Five to seven years of progressive management responsibility. Industry experience strongly preferred. Twelve to Eighteen Months of B2B Sales experience strongly preferred. Demonstrated success in operations management in a production facility or manufacturing environment. Considerable knowledge of financial reporting, including profit and loss, sales, and capital expenses. License Requirements/Certifications: A valid driver's license is required Working Environment/Safety Requirements/Physical Requirements: A plant/office environment, in a Market Center. Must walk/maneuver throughout the plant, loading docks, storeroom, and delivery vehicles. May be exposed to heat, cold, laundry chemicals, fumes, dust, and noise. Up to 50% of time may be required for travel; to visit customers, engaging in new sales opportunities, attend management meetings. Local or overnight travel within the United States. Location: Nashville, TN Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.

The Store Manager will be responsible for all aspects of the store's team and operations. This position will be responsible for driving store profitability, managing inventory levels, recruiting and hiring talent, and providing superior guest experience. PRIMARY RESPONSIBILITIES Manage day-to-day store operations Hire talent Training and developing the team Manage employee performance Schedule employee shifts effectively to meet guest demand Drive store profitability Actively manage P&L and inventory by identifying store and category sales trends Forecast and analyze business trends and functionality within payroll, loss prevention, and controllable expenses Implement action plans to generate and drive additional sales opportunities Create an organized and process-oriented environment Communicate company objectives as necessary Create a culture of people-first, superior guest service Set clear expectations for team members, track results, and manage performance for continuous improvement Schedule team members effectively to meet guest demand and deliver a superior experience while maintaining labor controls Other duties as assigned QUALIFICATIONS Minimum of 1 year of retail management experience Must have valid driver's license and MVR The role requires flexibility in hours, including evenings/weekends/holidays, and the ability to work at least 50 hours per week, including one weekend per month Availability to be on call 24/7 EDUCATION and/or EXPERIENCE High School diploma or GED is required

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to take on an exciting challenge as an Account Management Partner with Kyndryl? We're looking for a dynamic individual like you, who can revolutionize relationship management, drive account growth, and boost profitability. In this role, you'll have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to the table and building trusted relationships with top-level executives. But this position is about more than just maintaining the status quo. As an Account Management Partner, you'll be at the forefront of driving proactive account growth. You'll focus on not only selling new offerings but also minimizing erosion in renewals, ensuring that our largest accounts continue to flourish and thrive. You won't just be a cog in the machine; you'll be a strategic mastermind responsible for developing and executing cutting-edge account strategies. Your expertise will lead to the successful growth and retention of Kyndryl's most valuable accounts. With your sharp eye for identifying and qualifying new opportunities, you'll build relationships with key decision-makers and deliver tailor-made solutions that cater to the unique needs of each customer. Collaboration is key, and as an Account Management Partner, you'll work closely with other sales team members to ensure a seamless account management process. Together, you'll execute every aspect flawlessly, from the initial prospecting stage to closing deals and beyond. Not only will you lead one or more Portfolio or Strategic accounts, but you'll also be the driving force behind generating new opportunities and expanding existing work into larger scopes and new capabilities. By building a strong go-to-market pipeline with our partners, you'll join forces to pursue and conquer new deals, taking Kyndryl to unprecedented heights. You're not just an expert in our industry-you're an expert in the industry. With your deep knowledge of external best practices, you understand how they can impact our customers. By staying ahead of the curve, you'll continuously provide innovative solutions that position Kyndryl as a leader in the market. As an owner of the account P&L, you'll take charge of customer satisfaction, ensuring that our clients are not only happy but also successful. Integrity is at the core of everything you do, and you'll go above and beyond to ensure account compliance and maintain a stellar reputation. If you're ready to embark on an exhilarating journey with Kyndryl, where your skills, expertise, and creativity will shape the future of account management - then we can't wait to meet you. Join our team and let's make remarkable things happen together. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. *ONSITE AT CLIENT REQUIRED IN NASHVILLE, TN* Required Skills & Experience: 10+ years of experience managing sales process end-to-end 5+ years of experience running account P&L $10M+ Must have experience on government accounts Deep knowledge of business and technology trends and government industry best practices Proven experience with revenue growth, cost, profitability, trends, and risks Open minded and empathetic approach in relationships with customers May be required to travel up to 25% Bonus Skills & Education: Bachelor's degree or Master's degree Sales experience in technical solutions The compensation range for the position in the U.S. is $159,240 to $286,560 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations: This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis. Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us' during the application process, select ‘Employee Referral' and enter your contact's Kyndryl email address.

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Customer Service Leader (Interim) The work model for the role is: Onsite, Memphis, TN Your role and responsibilities In this role as the Customer Support Manager you will be responsible for leading the customer support function for accounts ensuring exceptional customer experience across all touchpoints. This role manages a team of specialists who handle inquiries, orders, VMI and issue resolution for business customers. The Manager partners closely with Sales, Operations, and Finance to streamline processes, enhance service delivery, and drive customer satisfaction, retention, and growth. You will be mainly accountable for: Lead, coach, and develop a team of customer support specialists serving commercial sales clients; Oversee daily operations of the commercial customer support team, ensuring service levels and performance targets are consistently achieved. Act as an escalation point for complex customer issues, providing resolution and reinforcing long-term relationships; Partner with commercial sales leadership to align support activities with sales strategies and growth goals. Implement and monitor KPIs, including customer satisfaction (CSAT), service-level agreements (SLAs), order accuracy, and response times; Ensure accurate and timely entry of customer orders, billing resolution, and coordination with logistics and supply chain. Develop and maintain training programs, knowledge bases, and process documentation to support team effectiveness; Identify opportunities to improve systems, workflows, and tools to enhance the customer experience and operational efficiency. Qualifications for the role Bachelor degree in Business, Management, Accounting, or related field Minimum 8 years of experience in customer support or sales operations, with at least 3 years in a supervisory/managerial role. Proven success in supporting B2B or commercial clients in a contact center, inside sales, or account support environment. Knowledge of order management, billing, and logistics processes; Proficiency in CRM systems (Salesforce and SAP). Strong communication skills, with the ability to influence and build relationships across teams and levels; Experience in coaching, performance management, and team development. Experience managing in a metrics-driven environment with demonstrated ability to meet or exceed KPIs. Candidates must already have work authorization that would permit them to work for ABB in the US. More about us ABB Installation Products Division (formerly Thomas&Betts), helps manage the connection, protection and distribution of electrical power from source to socket. The Division's products are engineered to provide ease of installation and perform in demanding and harsh conditions, helping to ensure safety and continuous operation for utilities, businesses and people around the world. The Commercial Essentials product segment includes electrical junction boxes, commercial fittings, strut and cable tray metal framing systems for commercial and residential construction. The Premier Industrial product segment includes multiple product lines, such as Ty-Rap cable ties, T&B Liquidtight Systems protection products, PVC coated and nylon conduit systems, power connection and grounding systems, and cable protection systems of conduits and fittings for harsh and industrial applications. The Division also manufactures solutions for medium-voltage applications used in the utility market under its marquee brands including Elastimold™ reclosers and switchgear, capacitor switches, current limiting fuses, Homac™ distribution connectors, Hi-Tech Valiant™ full-range current limiting fuse for fire mitigation, faulted current indicators and distribution connectors, cable accessories and apparatus with products for overhead and underground distribution. Manufacturing includes made-to-stock and custom-made solutions. Why ABB? What's in it for you We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: ******************************************************************************************** As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner. ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus Vision benefit Company paid life insurance (2X base pay) Company paid AD&D (1X base pay) Voluntary life and AD&D - 100% employee paid up to maximums Short Term Disability - up to 26 weeks - Company paid Long Term Disability - 60% of pay - Company paid. Ability to “buy-up” to 66 2/3% of pay. Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave - up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off Salaried exempt positions are provided vacation under a permissive time away policy. #LI-Onsite We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.

We take pride in our culture and strive to make Bobcat - GDN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships. Regional Customer Support Manager The Regional Customer Support Manager has primary responsibility for the daily operation and activities of the Parts and Service Departments of the branches within their assigned regions. This includes parts and service sales support, customer assistance, technical support and profitability and performance of the parts and service departments while maintaining a cross functional relationship with the Regional General Managers, Branch Managers, and Parts and Service Managers for your assigned regions/branches. The Customer Support Manager shall take a leadership role in the operation of the parts and service departments, their daily activities, and their personnel. Regional Customer Support Manager $85,000 & Up DOE Monday- Friday Great Benefits! Location: This position can be based anywhere within the South Region. Major Areas of Responsibility: o Provide primary leadership in all areas of parts and service within the assigned regions. o Provide leadership by setting the expectations and establishing standards of performance for all employees within the parts and service departments that are consistent with the Company's metrics and core values. o Guide the parts and service staff in their daily routine to ensure maximum performance and effectiveness. o Work with subordinates and seniors to develop and implement a strategic plan for parts and service consistent with the company's strategic goals. o Ensure that Bobcat performance metrics and annual business plans are achieved. o Develop and maintain close professional relationships with the Company's primary suppliers. o Guide the management of parts inventory to meet performance metrics including inventory turns, stock order ratio, parts aging, and availability. o Assist the Region, Branch and Service Managers with technical service issues and customer concerns. o Directly responsible for warranty performance and recovery for assigned branches. o Assist the Region, Branch and Service Managers to implement the technician evolution plan within the branches and service departments. o Supervise and assist in managing the daily activity of the parts and service departments to develop the most efficient processes possible. o Communicate with stakeholders and managers to ensure understanding of current parts and service issues and needs. o Work with the Region and Branch parts and service departments to achieve superior performance as measured by OEM scorecards and reviews. o Recruit, coach, train, and motivate employees of the Company in order to achieve business objectives. o Develop and maintain strong relationships with Gateway Dealer Network Management and Bobcat, Doosan, and other OEM Account Managers as well as neighboring Companies' management. o All other duties and responsibilities as assigned by the Regional General Manager, Gateway Dealer Network. Benefits: Health, Dental, Vision, Life & Disability Policies Employee Discounts 401K Plan with Company Match Flexible Spending Account Paid Holidays & Vacation Training & Advancement Opportunities Pre-Employment drug screens & proof of employment eligibility (E-Verify) are required for any position offered. We are always on the lookout for people who bring fresh perspective and life experiences to our team.

Our award-winning client is seeking a Customer Service Manager to join their team! The Customer Service Manager is responsible for overseeing and managing the day-to-day operations of the Customer Service Department. This role involves planning, organizing, and directing staff to ensure efficient and effective delivery of customer service. The ideal candidate will possess strong leadership, problem-solving, and communication skills. Responsibilities: Manage and supervise a team of customer service representatives, assigning tasks, monitoring performance, and providing coaching and training. Oversee customer inquiries, complaints, and issues, ensuring prompt and satisfactory resolution. Manage customer billing, payment processing, and debt collection activities, ensuring accurate and timely processing. Continuously identify opportunities to improve customer service processes and procedures, increasing efficiency and customer satisfaction. Generate regular reports on key performance indicators, including customer satisfaction, resolution times, and financial metrics. Ensure adherence to all relevant regulations and industry standards. Contribute to the development and implementation of long-term customer service strategies and goals. Required Qualifications: Bachelor's degree in Business Administration, Finance, or a related field. 5+ years of experience in customer service, billing, and cash accounting. 2+ years of supervisory and administrative experience in a public utility setting. Strong leadership, organizational, and problem-solving skills. Excellent communication and interpersonal skills. Proficiency in relevant software applications, such as customer relationship management (CRM) systems. Ability to handle sensitive information with discretion. Detail-oriented and able to work under pressure.

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Investigates and resolves operational issues as well as customer service issues Will be provided company uniforms and must adhere to uniform policy Participates on operational conference calls, station audits and prepares various reports Maintains records such as time and attendance, personnel files and performance Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight Collaborate with the internal team to ensure a safe and on-time departure May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video #envoyoversight Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential. Position Requirements Minimum Age: 18 High school diploma or GED equivalent Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license or passport; some license restrictions may prohibit a candidate from being considered for this role. Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States Position Preferences A minimum of one year of customer service experience Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable In locations handling US mail, must be able to pass a US Postal Service background check This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.

As the Supervisor - Customer Service, you will supervise a staff of customer service representatives that respond to requests from customers by telephone, walk-ins and/or e-mail and manages the daily workload to ensure required service volume and quality levels are attained. You will train and coach staff in standard policies, procedures, and best practices. You will identify opportunities for operational improvements and implements solutions. **Responsibilities:** + Ensure standard processes and procedures for buying, PO completion, branch & supplier communication, and other areas impacting buying activities + Monitor buying activity on a day-to-day basis to identify opportunities to improve working capital/service performance, training, and best-practice sharing; investigate and resolve why buying activities outside of system parameters are taking place + Ensure process group is sourcing, editing, pricing and expediting within the company and contractual guidelines + Review/distribute all incoming orders (spot buy/replenishment) providing sourcing guidance as needed + Follow up in resolving all customer and supplier invoice/credit issues + Drive performance objectives set forth in both the customer contract as well as the internal order process + Review program performance metrics, margin analysis of his/her programs + Participate in all customer/program performance calls + Establish relationships with key supplier contacts needed to support process improvement + Assists with customer audits and market baskets + Work with Group Program and Site Managers to insure savings goals are being met + Provides insight on any systems changes that need to occur based on customer demand or requirements + Manage PTO and may contribute to performance appraisals of team and interviews and provides input on new team employees + Develop, nurture, and grow a focused and motivated team of people with common goals and a strong sense of interdependence for success; ensures all team members are adequately trained following established SOP and SOX controls along with providing all the required training documentations for ISO + Represent WESCO management to all internal and external constituencies of the company with a high degree of professionalism and a focus on continuous improvement, while exhibiting and providing the example to others of our shared values of integrity, customer interests first, mutual support, respect for individuals, creativity and diversity **Qualifications:** + High School Degree of Equivalent required; Bachelor's Degree preferred + 3 years experience in the customer service field + 1 year lead or supervisory experience + 3 years of purchasing MRO/Indirect materials experience + 3 years of WIS order process, procedures as Buyer CSR/Sr. Buyer CSR + Knowledge of purchasing and inventory concepts, practices, and procedures + Knowledge of industry including suppliers, customers and competitors + Knowledge of business performance measures + Strong verbal and written communication skills + Strong negotiation skills + Strong problem solving skills + Strong analytical skills + Strong computer skills including purchasing and inventory management systems, programs and reports + Ability to exercise judgement + Ability to assume leadership At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here (******************************************************************* and apply online today! Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company. _Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _ _Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._

Your Opportunity: Join us for Career Day in Nashville, TN! Thursday, January 15th 10:00AM-5:00PM TitleMax of Nashville 2939 Dickerson PikeNashville, Tennessee 37207 ************** Join a company that fuels your drive with real opportunities for professional and financial growth. Community Choice Financial Family of Brands (“CCF”) is currently looking for ambitious achievers and experienced leaders to join our team and help people in your community access the financial solutions they need-right when they need it most. Explore your potential with a company that values what you bring to the table. We invite you to meet 1-on-1 with a hiring manager and learn more about career opportunities as a member of our Store Operations team, the front line of our business that strives to provide the best customer service and overall experience in the industry. Visit ************************************** to apply. What We Offer: Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational Reimbursement Program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues. Meticulous attention to detail and ability to accurately enter data. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Experience in check cashing, document verification, and/or money order processing. Prior cash handling, cash drawer/vault management experience. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Customer Service - Greet and connect with customers to cultivate lasting relationships that drive repeat business and brand loyalty. Help them gain access to our suite of financial solutions while setting an unmatched experience. Accurately Process Financial Transactions - Review, validate, and process customer transactions, like check cashing, money transfers, and loans/pawns, with accuracy and integrity. Maximize Customer Success - Educate customers about their transaction and offer personalized financial services that fit their lifestyle. Assist in customer account management, collections, and accepting customer payments. Thrive in the Community - Participate in in-store and community events and external marketing. Maintain Your Store - Help maintain appearance and cleanliness of your location to enhance the customer experience. Keep It Safe and Compliant - Participate in ongoing training, uphold Company policies and procedures, and keep up with office security protocols, including management of a cash drawer, to foster a safe work environment. *See specific job listings for more details on essential functions by position. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.