Customer service manager jobs in Texas

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Are you a dynamic leader with a passion for empowering teams and driving results? GEICO is seeking a forward-thinking and motivated Commercial Unit Manager with long haul trucking experience to join our management team. This role offers the opportunity to lead and develop associates in our growing Sales, Services, Claims, and Commercial organizations. If you have at least two years' supervisory experience managing teams and a commitment to delivering exceptional customer experiences, we want to hear from you! Success in this role is built on the foundation of GEICO's core leadership behaviors: Ownership: You take responsibility for outcomes in all scenarios. Adaptability: You navigate dynamic environments with creativity and resilience. Leading People: You empower individuals and teams to achieve their best. Collaboration: You build and strengthen partnerships across organizational lines. Driving Value: You use data-driven insights to align actions with strategic goals. What You'll Do: Lead, mentor, and inspire a team of associates to deliver exceptional service that delights our customers and builds their trust. Leverage your prior leadership expertise to guide team members in resolving complex customer inquiries and claims. Personalize your leadership approach to develop team members' skills, fostering their growth and ensuring they consistently exceed customer expectations. Monitor and evaluate team performance using key performance indicators (KPIs) to enhance efficiency, customer satisfaction, and retention. Hold your team accountable for achieving results, maintaining compliance with insurance regulations, and delivering outstanding service. Address escalated customer concerns with professionalism and empathy, modeling GEICO's dedication to service excellence. Collaborate with leadership and cross-functional teams to identify and implement process improvements that enhance the customer experience. Serve as a resource for team members on insurance-related questions, providing mentorship and training to build their industry knowledge. What We're Looking For: Bachelor's or Associate's degree with 2+ years of supervisory experience or a minimum of 4 years of supervisory experience in lieu of a degree (high school diploma or equivalent required). Experience successfully managing teams in insurance, financial services, call center, retail or other industries. Ability to obtain and/or maintain an active Property & Casualty Insurance License or Personal Insurance License (required). Proven ability to motivate, inspire, and develop high-performing teams in a customer-centric environment. Strong results orientation, with a history of meeting or exceeding performance goals. Excellent interpersonal and communication skills, with the ability to adapt leadership styles to diverse individuals and situations. Ability to analyze data and metrics to inform decision-making and improve customer outcomes. Collaborative mindset with a commitment to fostering a culture of inclusivity and excellence. Why Join GEICO? Meaningful Impact: Make a real difference by resolving issues and enhancing customer satisfaction. Inclusive Culture: Join a company that values diversity, collaboration, and innovation. Workplace Flexibility: Benefit from a flexible work environment and enjoy the GEICO Flex Program, allowing for additional flexibility throughout the year. Professional Growth: Access GEICO's industry-leading training programs and development opportunities: Licensing and continuing education at no cost to you. Leadership development programs and hundreds of eLearning courses to enhance your skills. Additional Perks: Health & Wellness: Comprehensive healthcare and well-being support available on Day 1. 401(k) Match: From day one, you'll be automatically enrolled in our 401(k) plan with a 6% pre-tax contribution. We match 100% of your contributions, up to 6% of your eligible earnings, with employer contributions added to your account each paycheck and vesting immediately. Increased Earnings Potential: Pay Transparency: The starting salary for this position is between $68,000 and $124,025 annually Incentives and Recognition - Corporate wide bonus programs are in place to reward top performers. #geico300 At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Your Opportunity: General Manager (Bilingual) Titlemax Houston, TX As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a high-performance, customer-focused environment designed to inspire growth and innovation. While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential. What We Offer: Compensation This position has an hourly pay rate of $19.25 and is eligible for performance bonuses. The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational Reimbursement Program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries. Operations experience in a leadership capacity. Excellent verbal and written communication skills. Proficiency in using phones, Point of Sale, Microsoft Office, and other systems. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Associates degree or higher. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Manage overall store performance by meeting or exceeding Company performance standards. Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports. Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue. Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits. Enforce adherence to quality standards, procedures, and local and state laws and regulations. Participate in audits and compliance reviews as directed by the corporate office or District Manager. Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures and train new staff in keyholder duties. Participate in the selection, review, hiring, and retention of new employees. Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance. Handle complex customer situations that arise with integrity and professionalism. Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.* **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

Customer Program Manager for CX Management Hybrid - Austin, Texas (US Central). Weekly once or so. Responsibilities: As a Program Manager in the APJC CX Organization, you will be responsible for overall CX management of select premium APJC accounts in AMER & EMEA region. In this capacity of Senior Customer Program Manager, You will play a pivotal role in driving the successful adoption and utilization of client technologies and Services within our premium customer organizations, leading to value realization and growth of our business. You will be the Primary CX Point-of-Contact for customers taking end-to-end ownership. You will understand their business and technical objectives and develop strategies that will enable them. Your role involves managing the entire program lifecycle, from initiation to completion, to advance the organization's strategic goals. You will be responsible for the program's timeline, scope, and resources - adjusting in response to changing needs and constraints. Your duties include establishing and executing program governance frameworks to ensure effective decision-making, as well as consistently reporting on program outcomes, technology adoption and financial status to stakeholders. You will maintain open communication, manage program changes to support goals, and encourage adoption and progression. Additionally, you will monitor program risks and issues, ensuring they are addressed and mitigated. While this role is that of an individual contributor, you shall work in a matrix framework where you will be responsible for the outcomes of a team of program manager, project manager(s), engineer(s), architect(s) . You will track and manage the interactions between various projects within the program and enhance team skills through training and development as needed. By defining the program vision and strategic implementation plan, you will align with organizational goals and integrate industry best practices. You will ensure the program's structure and processes support successful outcomes and lead teams to effectively integrate deliverables. In this role, you will take ownership of stakeholder relationships, maintaining accountability to senior management. You will drive change by assessing program impacts, fostering organizational awareness, and contributing to training development. You will also assess program progress and implement improvements to enhance productivity and overall success. Your decisions will influence business unit operations and resource distribution, potentially on a global scale, as you manage substantial programs with moderate to high risk and collaborate across diverse teams. Your advanced analytical thinking will be crucial in decision-making and developing creative solutions, as you direct complex projects informed by current business trends and operate autonomously, providing guidance and mentorship to peers. Qualifications • Bachelor's degree with 12+ years in project/program management, or master's degree with 8+ years; advanced project management certification preferred. • 5+ years of customer-facing experience managing complex, multi-technology programs. • Experience collaborating with customer-employed and external partners. • PMP certification or equivalent required; Agile certification preferred. • Proficient in program/project management practices, financial and performance reporting, risk management, and procurement. • Familiarity with contract management and commitment to customer satisfaction. • Strong leadership, self-management, and communication skills. • Fluent in English and local language. • Proficient with Microsoft Project, Excel, Word, PowerPoint, and PMO governance. Traits • Demonstrates exceptional emotional intelligence with the ability to lead adaptively, maintaining a composed demeanor across varying situations, and skillfully balances assertiveness with empathy to prioritize customer-centric outcomes. • Facilitator, leader, motivator with strong commitment to quality. • Capable of critical thinking, negotiation, and managing difficult conversations Stakeholders / KPIs • You will work closely with customer technical and operational leaders and Executives • You will orchestrate CX resources across delivery, expert care, technical support, customer success, renewals and partners to drive value realization. You will be expected to be cognizant of the professional delivery/margin. • You will work with sales, renewals, SDA team and deal acceleration teams to assist with driving ARR and services growth.

Buildots is transforming construction management. Our AI-powered SaaS platform automates on-site progress tracking, giving construction teams the tools to plan smarter, improve efficiency, and cut costly delays by up to 50%. The $13 trillion construction industry has seen little disruption in the past 150 years - until now. Backed by leading VCs and deployed on hundreds of projects across North America, Europe, and the Middle East, Buildots enables a game-changing, performance-driven approach. Our customers include top global contractors, consultants, and owners - Intel, JE Dunn, Ledcor and CBRE, to name a few. With over $160M raised and major expansion planned for 2026, this is a unique opportunity to join a fast-scaling company reshaping one of the world's largest industries. About the Role The position is responsible for overseeing the deployment and day-to-day success of Buildots on a major client project. You will guide teams through platform adoption, support site operations, and ensure our technology is effectively integrated into project workflows. This role requires strong technical acumen, client-facing skills, and a proactive approach to optimizing project performance. Key Responsibilities: Lead the relationship, implementation, and success of one of Buildots' largest clients. Responsible for the smooth operations of the project and primary point of contact for the entire project team. Continuously work to identify ways to maximize the platform's value for the clients, and map unique needs critical to making Buildots the focal point of their processes. Efficiently handle onboarding of new users, driving seamless adoption of the technology, including training of on-site users on how to use the system and make the most out of it. Understand the complexities and work with our internal project managers to best configure the system to support these projects. Continuing success: responding to requests, making sure our clients succeed in using the system to improve their process and outcome, and in turn, continually looking to improve the way we operate Gain insights from data and the use of the system on projects and feedback to the product team to influence the product's roadmap and features. Requirements: Background of at least 5 years in Civil engineering /construction project management Passionate about construction and believe in the impact that using advanced technologies could bring to the construction industry. Proactive and independent achiever, self-learner, able to handle a task from idea to production, able to take ownership of the tasks at hand Fast thinking, problem solver, ability to pass on information to the relevant internal teams for action People and communication skills, comfortable having conversations with a diverse range of clients across different roles, countries, and cultures in person, over the phone or on video calls to deliver complex messages. Great analytical and technical skills Experience as a VDC Manager in construction projects - Advantage Good vibes and a sense of humor - a must-have! You must be able to visit the project site 4 days a week *By submitting your application, you agree that Buildots will process your personal data in accordance with Buildots' Privacy Policy.

About the Role As a Client Engagement Manager at TechBlocks, you will serve as the primary onsite face of TechBlocks for a strategic client program, responsible for building trusted client relationships, ensuring seamless program execution, and aligning delivery teams with business objectives. This role is highly client-facing and onsite (Dallas location, 4 days per week) and acts as the bridge between client leadership and TechBlocks' delivery, product, PMO, and shared services teams. You will own engagement health, program governance, executive communication, and operational oversight across the program. Key Responsibilities Client Relationship & Engagement Management Act as the primary engagement owner and trusted advisor for client stakeholders at Manager, Director, VP, and C-level. Build and sustain strong, long-term client relationships through consistent onsite presence, proactive communication, and credibility. Conduct weekly meetings with client Managers, bi-weekly reviews with Directors, and monthly executive updates with VPs and C-level stakeholders. Own client escalations, proactively manage risks, and ensure timely resolution of issues with clear communication. Program & Delivery Oversight Oversee program-level delivery across multiple workstreams, collaborating closely with Product, PMO, Engineering, and Architecture teams. Ensure smooth coordination and alignment with Security, Automation & Performance, DBA, DevOps, and SRE teams to prevent delivery disruptions. Monitor delivery progress, dependencies, risks, and milestones to ensure commitments are met across all streams. Drive adherence to agreed KPIs, SLAs, timelines, and quality standards. Executive Reporting & Communication Create and present weekly program status reports for C-level, VPs, and Directors, covering delivery status, risks, dependencies, financials, and decisions required. Translate complex technical and delivery information into clear, executive-ready insights. Lead or support executive steering committee meetings and ensure follow-through on action items and decisions. Resource & Operational Management Oversee program-wide resource onboarding, offboarding, attrition tracking, and capacity planning. Partner with internal leadership to ensure optimal team structure, skills alignment, and continuity. Coordinate month-end timesheet collection and validation to support accurate program billing. Ensure operational discipline across tooling, reporting cadence, and engagement processes. Continuous Improvement & Engagement Health Identify trends, risks, and improvement opportunities across engagement health, delivery execution, and client satisfaction. Drive continuous improvement initiatives across engagement processes, governance, and collaboration models. Act as a role model for client-centric behavior, accountability, and delivery excellence. Required Qualifications Bachelor's degree in a relevant field; Master's degree is a plus. 8+ years of experience in technology delivery environments, with significant experience in client-facing engagement, program, or delivery leadership roles. Proven experience managing large, complex, multi-stream programs involving onshore and offshore teams. Strong background working with PMOs, product teams, and engineering leadership. Demonstrated ability to engage confidently with senior client stakeholders, including Directors, VPs, and C-level executives. Excellent communication, relationship-building, and stakeholder management skills. Strong organizational skills with attention to detail in reporting, governance, and execution. PMP, PgMP, ITIL, or similar certifications are a plus. Additional Requirements Ability to work onsite in Irving-Dallas a minimum of four (4) days per week. Strong sense of ownership, accountability, and urgency. Comfortable operating in ambiguous, fast-paced environments with competing priorities. Ability to influence without authority and navigate complex organizational dynamics. Commitment to delivering excellence, client satisfaction, and continuous improvement. Why TechBlocks Work directly with Fortune 500 executives and digital transformation leaders. Be part of a fast-growing, AI-native software engineering firm redefining global delivery through our GCC-as-a-Service model. Collaborate with global teams in Canada, the U.S., and India on cutting-edge cloud and AI initiatives. Competitive compensation, performance incentives, and a culture that values ownership, agility, and innovation.

About Us: ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner. Responsibilities: Develop full-stack applications with strong focus on security, design, validation, and adherence to SDLC frameworks. Collaborate with product managers, business operations, and engineering teams to define product requirements and objectives. Participate in system design consulting, platform management, and process optimization. Manage multiple tasks effectively and use sound judgment in prioritization. Maintain and update documentation, including team processes, best practices, and runbooks. Demonstrate a strong passion for technology and engineering innovation. Apply exceptional analytical skills and sound decision-making to deliver creative, practical, and commercially viable solutions. Basic Qualifications: Minimum 8 years of relevant professional experience with ServiceNow. Certified CSM Implementation Specialist. Proven experience in solution design and architecture, leveraging best practices and out-of-the-box (OOTB) capabilities. Strong integration experience with technologies such as MID Server, OAuth, REST, and third-party systems. Hands-on experience with Flow Designer and Agent/Configurable Workspaces. Prior experience working on high-availability, mission-critical systems. Ability to work independently in a fast-paced and multi-directional environment. Strong interpersonal, team collaboration, and communication skills. Preferred Qualifications: Experience in development and design of distributed systems. Background in financial services, particularly corporate cash management, is highly desirable. Exposure to AWS services, including: Amazon MSK / Apache Kafka ECS, S3, IAM, AWS X-Ray ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women.

This leadership role oversees a frontline customer support team responsible for managing inbound customer interactions, order processing, and service-related requests. The Customer Service Team Lead ensures consistent service quality, operational discipline, and team performance while partnering closely with internal departments to support revenue, fulfillment, and customer retention objectives. The position blends people leadership, operational oversight, and customer advocacy in a fast-moving, metrics-driven environment. Core Duties Lead daily workflow and activity management for a team of customer-facing representatives. Coach, develop, and hold team members accountable to service expectations, quality standards, and response-time goals. Oversee incoming communication channels, ensuring prompt and professional handling of customer inquiries and requests. Maintain accurate records of customer interactions, transactions, and follow-ups within internal systems. Coordinate with cross-functional partners to ensure smooth execution of orders, timely quotations, and issue resolution. Review performance data and service metrics to identify trends, gaps, and improvement opportunities. Address escalated customer concerns and support resolution efforts to maintain strong client relationships. Facilitate onboarding and ongoing training for new and existing team members. Identify and implement process enhancements that improve efficiency and customer experience. Ensure adherence to all workplace safety standards and operational policies. Support sales-related administrative activities, including order entry and quote support. Manage corrective actions related to customer feedback or service discrepancies. Perform additional responsibilities as assigned. Leadership & Professional Competencies Strong ability to lead, motivate, and influence teams toward measurable results. Customer-focused mindset with sound judgment in problem-solving and decision-making. Ability to balance independent decision-making with collaboration across departments. Effective communicator with a professional, confident presence in written and verbal interactions. Comfortable managing priorities in a high-volume, deadline-driven environment. Demonstrated capability to navigate challenging customer situations calmly and professionally. Technical curiosity and aptitude to understand product specifications, documentation, and usage. Proven experience managing people and driving accountability. Required Background Several years of experience in a customer-facing support or service role within a business-to-business setting. Prior experience in a supervisory, lead, or team management capacity. Hands-on experience working with customer management and enterprise systems. Track record of managing multiple priorities in fast-paced operational environments. Proficiency with common business software tools. Flexibility to support varying schedules and operational needs. Dependable transportation. Preferred Experience Exposure to operational, manufacturing, or distribution-based environments.

The Sr. Manager, Provider Contracting is responsible for contracting with all provider types and successful provider network performance related to key financial, operational, and member satisfaction performance indicators in a multi-market territory. Works closely with Network Management and other departments to enhance the contracted provider experience consistent with company's mission statement and values. Location: El Paso, San Antonio TX General Duties & Responsibilities In this role, you will play a key leadership part in expanding and strengthening our provider network. Your responsibilities will include, but are not limited to: Network Strategy & Contracting Partner with Network Management leadership to develop and execute market-specific contracting strategies. Recruit and onboard providers to eliminate network gaps and support regional growth. Negotiate, renegotiate, and finalize contracts with primary care providers, specialists, hospitals, ancillary providers, and groups/IPAs. Ensure accurate contract setup and administration across all agreements. Team Leadership & Operational Excellence Lead, mentor, and coach staff to support performance, skill development, and career growth. Oversee day-to-day network operations to ensure compliance with company standards. Develop provider education materials to support adherence to company requirements. Provider Engagement & Performance Management Create agendas and lead Joint Operations Meetings focused on performance improvement, operational issue resolution, and provider support. Oversee New Provider Orientations and Contract Orientation sessions. Address issues related to utilization management, financial performance, enrollment, appeals and grievances, provider terminations, continuity of care, and marketing activities. Data Reporting & Workplan Execution Execute regional workplans by monitoring performance metrics, updating progress, and communicating results internally and externally. Ensure accurate and timely reporting on eligibility, capitation, network contacts, risk sharing, claims timeliness, utilization data, encounter submissions, and audit compliance. Align goals and objectives with Network Management leadership to meet departmental KPIs and support organizational growth. Issue Resolution & Compliance Apply contracting expertise to research and resolve complex issues involving shared risk pools, claims, appeals, and eligibility. Respond professionally and promptly to provider and member grievances. Develop and implement departmental policies and procedures; interpret company policies as needed. Cross-Functional Collaboration Represent the department in interdepartmental meetings and on designated committees. Support additional initiatives and projects as assigned. Supervisory Responsibilities You will oversee assigned staff and may manage third-party vendors or student workers. Responsibilities include: Recruiting, selecting, onboarding, and training employees Assigning workload and monitoring performance Conducting evaluations and providing ongoing coaching Addressing performance issues and maintaining a supportive, accountable team environment Minimum Requirements Experience 5-7 years of experience in an HMO, managed care organization, IPA/Medical Group, institutional provider, or health insurance company. At least 5 years of direct experience in managed care contracting, including strong knowledge of Medicare Advantage regulations. Prior supervisory or team leadership experience required. Education Bachelor's degree or equivalent work experience required. Technical & Professional Skills Proficiency in MS Office with strong skills in Word and Excel. High attention to detail and accuracy. Ability to read, interpret, and apply contracts, operational manuals, and regulatory guidance. Strong written and verbal communication skills, including the ability to present to providers and internal teams. Ability to calculate fee schedules, per diem rates, discounts, commissions, percentages, and other financial metrics. Strong analytical, reasoning, and problem-solving capabilities. Ability to synthesize and apply complex information to real-world situations. Other Requirements Reliable transportation; valid driver's license and auto insurance if driving. Ability to work extended hours when needed. Travel to provider sites approximately 20-40% of the time. Work Environment You will encounter typical office and field-based conditions. Reasonable accommodations can be made for individuals with disabilities. Essential Physical Functions The physical demands for this position include: Regular speaking and listening Frequent standing, walking, sitting, and manual dexterity for handling documents and tools Occasional lifting/moving of up to 10 pounds Visual requirements include close vision and the ability to adjust focus Reasonable accommodations will be provided as needed. Equal Employment Opportunity Alignment Healthcare, LLC is proud to be an Equal Opportunity and Affirmative Action Employer.

Solstice Consulting Group is seeking a Field Service Manager (Permian Basin) for our global water treatment and chemical client based in Midland, Texas. Role is HYBRID with up to 20% travel (TX/NM) as necessary. · Bachelors Degree in a related field and 10+ years of operations and field service experience in the oil & gas industry with recent experience in the water treatment, recycling or specialty chemicals areas · Base salary up to $180k DOE plus bonus opportunity, company vehicle allowance and benefits Role Responsibilities: The Field Service Manager supports the Water Treatment business by leading field-based operations that deliver end-to-end produced water treatment and desalination solutions. This role ensures safe, efficient, and compliant execution of water treatment activities while supporting technologies that convert produced water into a reusable resource. By overseeing field teams, coordinating maintenance and operations, and partnering with engineering and customers, the Field Service Manager helps enable energy-efficient desalination and the beneficial reuse of water across industrial and low-carbon applications. ▶ Ensures that all daily operations are conducted in a safe & efficient manner and in accordance with HSEQ Policies & Procedures ▶ Responsible for supervising and overseeing various jobs and Operators ▶ Attends, assists and leads safety meetings and safety training sessions at the facility and/or job site ▶ Ensures that internal and external progress reports are send for his/her operations as required ▶ Provides general direction and work assignments to all Facility plant operations personnel ▶ Communicates (teaches, trains, explains), complies, and promotes policies ▶ Participates, identifies, and promotes continuous improvement initiatives ▶ Responsible for successfully resolving technical problems within operations, coordinating with engineering, ensuring the approved solutions are executed. ▶ Capable of performing the duties and responsibilities of operations personnel as and when required ▶ Assists with scheduling and job planning to ensure customers' needs are met ▶ Ensures that all personnel adhere to all regulatory needs. Assists with inspections, reports, and any other items that arise ▶ Ensure all material requirements are ordered and delivered to various job sites ▶ Manages operations resources (material and employees) to meet business needs ▶ Makes recommendations on disciplinary actions and promotions for operators on shift ▶ Track/monitors operational costs, driving improvements ▶ Participates in incident investigations and leads the implementation of any corrective actions Requirements: ▶ Bachelors Degree in a related field and 10+ years of operations and field service experience in the oil & gas industry with 5+ years of recent experience in the water treatment, recycling or specialty chemicals areas required ▶ Excellent supervisory and organizational skills required

Seeking a Plant Manager with industry experience in mission critical generator enclosures to lead a company that is on the rise! This role will oversee the day-to-day production activities in the metropolitan San Antonio, TX area and ensure safe and efficient operations. Competitive base, relocation support, and an opportunity to work with a solid group of industry leaders. Apply here to learn more! RESPONSIBILITIES Demonstrate operational excellence in safety, quality, delivery, cost, and organizational development and maintain compliance with all regulations and laws. Identifies potential problems and points of friction and works to find solutions to maximize efficiencies. Standardizes best practices across area of support and continuous improvements. Supports the sales and operations planning process. Ensures successful implementation of new product development activities. Achieves inventory improvements and manages manufacturing output. Responsible for oversight, efficiency, productivity, and accountability of department to meet customer service needs. Trains employees and process owners to support KPI's and department's expectations. Collaborates with other managers and supervisors to coordinate activities in and among departments. Collects, evaluates, analyzes, and assesses production data. Regularly inspects and evaluates products for quality and defects. Identifies and corrects problems and inefficiencies in process, materials, equipment, or skills. Ensures compliance with federal, state, local, and organizational laws, regulations, guidelines, and best practices including those related to safety and health. Develops and implements procedures and strategies to ensure a safe work environment. REQUIREMENTS Bachelor's degree in engineering or business-related field Five (5) - Ten (10) years production experience with three (3) years in a management role or an equivalent combination of education and /or related experience. Experience with mission critical enclosures a must. Certified in Lean Manufacturing and / or Six Sigma. Strong leadership and team management skills with proven ability to meet deadlines. Strong analytical and problem-solving skills. Excellent organizational and problem-solving abilities. Ability to function well in a fast-paced and occasionally stressful environment. Strong understanding of safety and health laws, regulations, and policies. Experience with lean manufacturing or continuous improvement methodologies.

An opportunity has arisen for a Plant Manager based in Hereford, Texas. This role will manage the day-to-day operation of the Westway Feed Products bulk liquid feed facility to maximize efficiency, safety, and profitability. This role will ensure that all orders are handled effectively and in line with customer's needs. Working within our highly diverse business you will have the opportunity to make a real impact working on a range of regional and global projects, support on the day-to- day management of Plant issues. Westway Feed Products is North America's largest manufacturer of liquid supplements for livestock. Additionally, we produce feed mill products, dried molasses and industrial products. The core concept of Westway's business is to utilize co-products from other industries and convert them into safe, high-quality, cost effective, livestock feed supplements. While Westway's primary ingredient for many of our products is molasses, we also incorporate other co-products. The concept of utilizing these co-products is the foundation of our sustainability platform. Today, Westway operates 22 production facilities across the United States, Canada and Mexico. Our geographic reach allows for products to be developed according to environmental and production system variations across the country. We are part of ED&F Man Commodities, a world leading trader of agricultural products including coffee, sugar, molasses and animal feed. Responsibilities to include, but are not limited to: Directly supervises and coordinates the activities of the plant employees. Leads recruitment, training & development, performance and compensation management, time-off/leave policies and discipline for employees Coordination of production and goods receiving, ensuring customer orders are fulfilled correctly. Makes recommendations for improvements regarding the efficiency of the plant operations. Planning and coordinating customer service activities for the plant. Enforcing company policies and procedures to promote and ensure a safe and environmentally responsible workplace, assisting with safety meetings and inspections. Ensures all production is carried out as per company polices and regulations, including ensuring appropriate product mixing and blending are followed. Coordinating the logistics and movement of product to customers. Planning, development and completion of record keeping programs. Assist with plant audits and completes special projects as requested by management. Interacts and communicates with colleagues and employees in a professional and appropriate manner, working to generate respect and encouraging active learning. Takes the initiative to identify problems, uses judgment to find appropriate solutions and follows through to resolution in a timely manner. Skills and Expertise: To perform the duties of this position successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below outline the knowledge, skills, abilities and competencies that are required in this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 7+ years of manufacturing experience required ideally from agriculture, bulk liquids, chemicals, fertilizers, terminal operations or food manufacturing. Educated to Bachelor's degree level is highly preferred. Experience with the broad, multi-mode bulk liquid handling including truck, shipping and rail. Good general engineering and maintenance knowledge of equipment including steam boilers, compressors, loading racks, product blenders and automation systems. Previous experience launching continuous improvement initiatives is desirable, with a yellow or green belt certificate highly desirable. Strong computer skills and familiarity with truck, bulk and inventory programs, alongside MS windows applications and plant automation software. Demonstrated knowledge of the principles and techniques used in planning, budgeting, reporting and staffing. Ability to work effectively with others, has strong interpersonal and negotiation skills. Effective communication, verbally and in writing, and good presentation skills at all levels of the organization. Ability to resolve and overcome issues, problems and roadblocks to meet objectives. We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don't meet every requirement, we still encourage you to apply. Our Offer We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading. Our Westway Values Integrity, Accountability, Teamwork, Passion for Service, Business insight Westway's values guide our pursuit of providing a safe and rewarding environment for our employees while helping our customers to thrive. Our Commitment We share the commitment of our parent company, ED&F Man Commodities. We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law. We are willing to make any reasonable adjustments throughout our recruitment process. To apply you must have the right to work for the provided location.

🌱 RNG Plant Manager - Austin, Texas 📍 Full-Time | Renewable Natural Gas | On-Site Leadership Our client, a leading developer and operator within the Renewable Natural Gas (RNG) sector, is seeking an experienced RNG Plant Manager to oversee day-to-day operations, maintenance, and performance optimisation of a flagship facility in the Austin region. This is a hands-on leadership role responsible for ensuring safe, compliant, and reliable RNG production while managing onsite personnel and contractors. Key Responsibilities Operations Management Oversee the daily operation of anaerobic digesters, gas upgrading systems, blowers, compressors, and associated process equipment. Monitor plant KPIs, troubleshoot process variations, and drive continuous improvement initiatives. Optimise gas quality, production output, and plant uptime through proactive decision-making. Maintenance Leadership Manage all preventive, corrective, and predictive maintenance activities across mechanical, electrical, and instrumentation systems. Develop and enforce maintenance plans, SOPs, and reliability strategies. Coordinate with OEMs, third-party service providers, and internal technical teams. Safety & Compliance Ensure strict adherence to OSHA, environmental, and quality regulations. Lead safety meetings, risk assessments, and incident investigations. Maintain accurate operational logs, compliance documentation, and reporting. Team Leadership Supervise plant operators, technicians, and contractors. Provide training, coaching, and performance oversight for all site personnel. Foster a culture of safety, accountability, and operational excellence. Technical & Financial Oversight Track operational budgets, inventory, and consumables. Review system performance data and provide recurring reports to senior leadership. Support capital improvement projects, upgrades, and expansion initiatives. Qualifications 5+ years of experience in plant operations within RNG, biogas, wastewater, landfill gas, chemical processing, or similar industrial environments. Strong working knowledge of mechanical, electrical, and process systems (compressors, blowers, pumps, control systems, HMI/SCADA). Demonstrated experience leading teams in a 24/7 plant environment. Solid understanding of environmental compliance and safety regulations. Ability to interpret P&IDs, operating manuals, performance data, and technical documentation. Preferred Experience Previous experience managing RNG or biogas facilities. Familiarity with membrane or PSA upgrading systems. Experience working with utility interconnections and gas quality specifications. CMMS experience for maintenance planning and reporting.

CountryPlace Mortgage is seeking a Commercial Relationship & Servicing Supervisor in commercial lending operations. Based in our Plano, TX headquarters, this role is instrumental in driving strategic account management, leading process development and operational improvement, and developing team capabilities. The Commercial Relationship & Servicing Supervisor serves as a subject matter expert and requires a high degree of independence, strategic thinking, and cross-functional collaboration, with regular engagement across credit underwriting, Regional Sales Managers, Retailers, and manufacturing partners. This position combines high-level commercial account servicing responsibilities with strategic business relationship and sales functions. You will play a key role in managing complex dealer accounts, designing scalable processes, and cultivating new relationships to expand our lending footprint. The ideal candidate is a seasoned professional who thrives in a fast-paced environment, brings a consultative approach to client engagement, and demonstrates strong strategic thinking and leadership capabilitie s. ESSENTIAL DUTIES & RESPONSIBILIT IES Strategically engage with factories and dealers to manage high-value commitm ents Design, implement, and manage departmental processes to improve efficiency, accuracy, and scalabi lity Identify operational gaps and lead resolution efforts through process redesign and documenta tion Develop and maintain SOPs, training guides, and workflow documenta tion Monitor KPIs and operational metrics, presenting insights and recommendations to leader ship Lead cross-functional initiatives to align commercial lending operations with broader business g oals Champion system enhancements and automation opportunities, including Solifi optimiza tion Support internal audits and compliance reviews, ensuring adherence to regulatory and company stand ards Serve as a liaison between account management and underwriting to ensure process align ment Oversee and approve complex invoice and MCO transactions with minimal overs ight Analyze credit line utilization trends and advise on optimization strate gies Lead reconciliation of monthly billing statements and ensure financial accu racy Facilitate payment processing and troubleshoot except ions Coordinate third-party inventory inspections and lead resolution of audit discrepan cies Perform payoff workflows, ensuring compliance and timely document deli very Lead onboarding for new dealers, delivering expert-level training and sup port Review and authorize pending orders, applying advanced credit and curtailment anal ysis Ensure accurate and timely data entry into Solifi for approved or ders Provide strategic payoff guidance to dealers and third-party len ders Perform document distribution upon loan pa yoff Implement delinquency management strategies and lead recovery eff orts Partner with underwriting to assess and recommend credit line adjustm ents Manage Help Scout communications and ensure timely resolution of escalated is sues Foster long-term dealer and supplier relationships, acting as a strategic consul tant Audit inspection reports and lead resolution of complex unit discrepan cies Lead financial documentation collection for annual reviews, ensuring compliance and complete ness Draft and execute formal collection communications, supporting legal and credit recovery eff orts Design, implement, and advance strategic process improvements and departmental initiatives, ensuring alignment with organizational goals and operational excell ence Mentor peers and junior Account Managers on best practices and process adher ence Communicate and present operational insights, performance trends, and strategic initiatives to the Director of Floorplan and Commercial Finance and other departmental leaders, contributing to broader business planning and decision-ma king Collaborate with the CPM Retail Sales team to process and route for approval dealer eligibility for retail financing prog rams Drive floorplan sales for new and existing territories, managing the full sales pipeline from prospecting to c lose Develop new and expand personal property and mortgage retailer relationships and loan vo lume Scout and onboard new retailers in emerging territories, contributing to market develop ment Represent CountryPlace Mortgage at trade shows, coordinating booth setup and marketing mater ials Assist in developing internal training programs to support cross-functional collabora tion Create compelling and compliant marketing flyers and trade show banners to support sales eff orts Strengthen relationships with Regional Sales Managers (RSMs) and manufacturers to drive strategic align ment POSITION REQUIREMENTS, CAPABILITIES & SKILLSStrategic, self-directed, and highly accou ntable Excellent interpersonal skills and ability to build rapport across diverse teams and c lients Proven ability to design and manage complex operational pro cesses Exceptional interpersonal and leadership skills Mastery of written, verbal, and presentation communi cation Bilingual proficiency pre ferred Expert-level proficiency in Solifi pre ferred Proven ability to manage high-risk accounts and complex colle ctions Consultative approach to client service, balancing business goals with relationship mana gement Comfortable presenting to senior leadership, with the ability to translate operational data into actionable in sights MINIMUM QUALIF ICATIONS Bachelor's degree required, in Finance, Accounting, or Business3+ years B2B sales experience in manufactured housing, RV, or marine; floorplan and retai l lending5+ years of Commercial manufactured housing floorplan experience in loan servicing, collections, and lending o perations7+ years of experience in commercial loan servicing, collections, lending operations, banking or project m anagement Advanced spelling and gramm ar skills Working knowledge on applicable computer software systems to include Microsoft Office and internal softwar e WE OFFERCompeti tive SalaryMedical/Dental/Visio n InsurancePa id Holiday s401K MatchG enerous PTOFS A/HSA PlansLife /Disability/Accidental Insurance and much more!

About Us: Established in 2018, we are an innovative, data-driven, and customer-centric vertically integrated organic poultry farm and food processor with massive growth potential. Job Responsibilities: Summary The purpose of this position is to provide supervision and direction to staff of the Poultry Processing Plant. Manages daily operations with the plant management team while maintaining all standards of safety, compliance, quality, and all other goals. Essential Functions: Supervise, manage, and direct plant team to assure that all safe food handling practices and regulatory compliance are maintained while producing quality products Responsible for continuous improvement of plant Control cost and manage resources within established goals Establish and maintain strong, positive working relationship with UDSA Assist in the preparation for and execution of customer, corporate, and third party audits. Meet or exceed company objectives Maintain facility and grounds in accordance with company and USDA standards Perform other duties as assigned. Requirements: Excellent written and verbal communication skills. Must have strong communication and interpersonal skills. Computer, math, and analytical skills needed. Proficient in Spanish or willingness to learn. Computer savvy. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Professional development assistance Relocation assistance Vision insurance Schedule: 10 hour shift 12 hour shift Monday to Saturday, 5 days per week On call Experience: Food Processing: 5 years (Required) Management in Poultry Processing: 3 years (Required) Supervising Experience: 5 years (Required) Language: Spanish (Preferred)

This position will assist in the management of all operational activities and associated costs of the assigned service center while maintaining a focus on maximizing production efficiencies and providing superior customer service. Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important). ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Monitoring inventory levels and, with the Managers approval, adjusting when appropriate Maintain a team member structure to accomplish the service center mission in an effective and efficient manner Assist in the Interview process and recommend applicants for hire When necessary, communicate with customers in person, on the telephone, executing superior customer service and communication skills Plan and coordinate work, train and motivate, monitor, and evaluate performance of service center team members; ensure their ability to safely operate material handling equipment to move materials to and from storage configurations; counsel, reward, and discipline, as necessary Maintain all equipment at a sufficient number and condition to accomplish the service center mission safely and effectively. Train team members to work productively with a high sense of professionalism, urgency, and orientation towards positive customer service Provide superior customer service by ensuring all Customer Pick-Up procedures, policies and processes are followed Monitor, document, and report inventory discrepancies and return goods Work in accordance with company safety policies and maintain a safe working environment Assist with asset control in shipment procedures and departmental security issues Assist in the coordination of shipping and delivery with Purchasing Department Prepares performance assessments and/or progress reports for Warehouse Customer Service Specialist (all levels). Responsible for documenting key events and any other pertinent information about said employees to use for the performance assessment Punctuality and regular attendance are essential to managing on-site customer service. Reviews daily warehouse schedule for the department to ensure proper coverage for the shift. Notifies Service Center Manager of any variances immediately. Completes appropriate HR forms for warehouse team members. Conducts safety and 5-S audits and maintains good housekeeping in the Service Center. Manage and document the delivery of products via company delivery vehicle. NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Supports the customer service, sales, and technical support function for all Service Spring Corp product divisions. Assist in administering order entry control and pricing policies consistent with company guidelines. Assist with the loading and unloading of trucks if necessary. Provides suggestions regarding new product and service opportunities. All other duties as assigned PHYSICAL DEMANDS & WORK ENVIRONMENT: Physical ability to do work requiring frequent lifting, twisting, bending, stooping, pulling, pushing, walking, and standing for 8+ hours per day Ability to frequently bend, stretch and lift up to 50 pounds Must be able to operate a forklift and have a clean driving record COMPETENCY, KNOWLEDGE, SKILLS & ABILITIES: Knowledge of overhead garage door products, garage door repair and installation Outstanding computer skills, proficiency in Microsoft Excel and Word is required Outstanding oral and written communication skills Must be friendly and patient Professional appearance and strong work ethic Ability to work independently and resolve issues based on discretion and good judgment Positive attitude Highly ethical Superior customer service skills Able to change focus frequently and often while being detail orientated and well organized Conflict resolution and problem solving are key components of this position as well Must be able to operate a forklift and have a clean driving record EDUCATION & EXPERIENCE: REQUIRED: High School diploma PREFERRED: Preferred: B.S. or B.A. in business or industrial related field The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO

The ideal candidate will have experience managing both a production facility and a team. They should be able to analyze each step of the manufacturing process and make effective use of resources to deliver desired outcomes. The candidate will also have an ability to follow safety and compliance guidelines diligently in order to create a healthy work environment for all employees. Responsibilities Oversee plant operations such as budget, production schedule and stock Maintain clean and safe workplace Analyze production costs and inventory to establish areas for improvements Ensure adherence to rules and workplace policies Examine processes and design plans to effectively use available resources Qualifications Bachelor's degree in Engineering or relevant field 6+ years of Aerospace supplier experience MUST HAVE experience in metals manufacturing Experience in plant management and manufacturing operations Strong communication, management and supervisory skills Strong budget and P&L experience Ability to interact with customers and keep quality standard excellence

The Plant Manager is responsible for general supervision of all phases of plant operations including production, quality control, maintenance, receiving, and shipping. Responsibilities also include recruiting, hiring, and training personnel and facility/physical plant up-keep. They will work closely with the production team to increase productivity and profitability within the manufacturing operation. Essential Functions: Provide leadership for the successful day-today operations of the facility. Work closely with quality personal to review product consistency to determine trends and areas of improvement. Review established production schedules to ensure established inventory levels are met. Coordinate the hiring and training of all manufacturing personnel. Monitor operation expenses and research ways to reduce while maintaining product quality. Work to ensure all members of the manufacturing team are aware of safety policies to provide a safe workplace to our employees. Maintain and support a superior safety and housekeeping program. Analyze workforce requirements. Conduct performance reviews and provide coaching and guidance to all operations employees. Encourage and promote operating in a continuous improvement environment. Remove production constraints; allocate human and equipment resources and direct production employees to attain all established goals. Remove waste and constraints from the production process to improve efficiencies and enhance productivity. Work with purchasing manager to develop and improve supplier relationships. Coordinate scheduling of manufacturing operations and maintenance. Must be a team player. Other duties as assigned. Competencies: Business Acumen. Communication Proficiency Project Management Time Management Collaboration Skills Personal Effectiveness/Credibility Flexibility Stress Management/Composure Required Skills / Abilities: BS degree or equivalent; or four to six years' related experience or training; or equivalent combination of education and experience. Proven managerial experience Strong team building, decision-making and people management skills. Adequate knowledge of business and management principles (budgeting, strategic planning, resource allocation and human resources). Be knowledgeable of safety, quality, productivity, demand creation, inventory, and stewardship processes. Multi-tasking and organized. Able to maintain a dependable and flexible work schedule. Ability to create accountability and to lead by example. Excellent interpersonal skills and communication with all levels of management. Supervisory Responsibility: This position oversees the operations of a particular facility. The role is responsible for all operations roles withing the facility. Work Environment: This position operates in a manufacturing environment. At times, the employee will be exposed to manufacturing environment, including forklift traffic, fumes, noise, and operating manufacturing equipment. Physical Demands: While performing the duties of this job, the employee is regularly required to squat. Must be able to bend at the knees, and flexible enough to work in awkward positions. Must be able to stand and work on your feet for extended periods of time. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; and talk or hear. Must be able tolerate fluctuations in temperature and humidity. Must be able to work with hands and have the manual dexterity to use misc. hand tools (i.e. hammer, screwdriver etc.). Specific vision abilities required by this job include distance vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate. Position Type and Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Thursday, 6:00 a.m. through 4:30 p.m. May also require some weekend work. Travel: No travel is expected for this position. Required Education and Experience: Bachelor's degree or four years' related experience or training; or equivalent combination of education and experience Preferred Education and Experience: Bachelor's Degree Manufacturing experience Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Other job duties and responsibilities may also be assigned by the incumbent's manager at any time based upon Company need. OTR Engineered Solutions, Inc is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status.

Company Don Lee Farms is a multigenerational, family-run food manufacturer producing burgers, bowls, and tacos for leading national retailers including Trader Joe's, Costco, Walmart, and Sam's Club. We operate at scale with a focus on food safety, operational discipline, and consistent execution across both branded and private-label products. Role The Plant Manager owns day-to-day manufacturing performance of the facility. This role is fully accountable for safety, quality, service, cost, and people. The Plant Manager leads production, quality, maintenance, sanitation, and warehouse teams to ensure products are made safely, on time, and to specification-every shift, every day. This is a hands-on, on-site leadership role. Responsibilities • Own plant performance across safety, food safety, quality, labor, yield, uptime, and cost. • Ensure full compliance with USDA, GMP, HACCP, OSHA, and company standards. • Set expectations, drive accountability, and develop supervisors and department leaders. • Run daily operations reviews and ensure clear communication across shifts. • Partner with Quality to prepare for and execute internal, customer, and regulatory audits. • Drive corrective actions, root cause analysis, and continuous improvement initiatives. • Oversee production planning and execution to meet customer service and inventory targets. • Partner with Maintenance to ensure equipment reliability, preventative maintenance, and capital planning. • Support new product launches and process changes with R&D and Operations. • Identify operational risks early and take decisive action to prevent disruptions. • Build and sustain a culture of ownership, discipline, and teamwork. Requirements • 5+ years of leadership experience in food manufacturing operations. • 5+ years managing supervisors or managers in a production environment. • Strong understanding of food safety systems, GMPs, HACCP, and USDA environments. • Proven ability to lead in high-volume, fast-paced manufacturing operations. • Comfortable being on the production floor and holding teams accountable in real time. Preferred • USDA-regulated facility experience. • Frozen food or protein manufacturing background. • Experience operating mixed meat and vegetarian production lines. • Track record of improving yields, reducing downtime, and controlling labor and waste. Location In-person role based at our Mansfield, Texas manufacturing facility. Compensation Competitive and based on experience.

Your Opportunity: General Manager TitleMax Brownwood, TX As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a high-performance, customer-focused environment designed to inspire growth and innovation. While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential. What We Offer: Compensation This position has an hourly pay rate of $19.25 and is eligible for performance bonuses. The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries. Operations experience in a leadership capacity. Excellent verbal and written communication skills. Proficiency in using phones, Point of Sale, Microsoft Office, and other systems. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Associates degree or higher. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Manage overall store performance by meeting or exceeding Company performance standards. Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports. Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue. Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits. Enforce adherence to quality standards, procedures, and local and state laws and regulations. Participate in audits and compliance reviews as directed by the corporate office or District Manager. Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures and train new staff in keyholder duties. Participate in the selection, review, hiring, and retention of new employees. Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance. Handle complex customer situations that arise with integrity and professionalism. Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.* **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.