Route Service Manager - UniFirst
Customer service manager job in Kerrville, TX
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.
What's in it for you?
Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility:
You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization.
Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?
Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you'll be doing:
Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction
Collaborate closely with location management team to provide the best customer service and product programs
Negotiate customer contract renewals
Qualifications
What we're looking for:
An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location
A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
High School Diploma or GED - bachelor's degree preferred.
Prior customer service experience
Ability problem solve and handle a variety customer service situations
Ability to negotiate, train, coach and lead a team
Strong computer proficiency (MS Office)
Excellent verbal & written communication skills
21 years of age
Valid non-commercial driver's license in the state of residence
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
There's a lot to love about UniFirst, where you come first.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Career Day in Beaumont, TX!
Customer service manager job in Beaumont, TX
Your Opportunity:
Join us for Career Day in Beaumont, TX! Monday, December 8th
10:00AM-5:00PM
TitleMax
3680-A College StreetBeaumont, Texas 77701
Join a company that fuels your drive with real opportunities for professional and financial growth.
Community Choice Financial Family of Brands (“CCF”) is currently looking for ambitious achievers and experienced leaders to join our team and help people in your community access the financial solutions they need-right when they need it most.
Explore your potential with a company that values what you bring to the table.
We invite you to meet 1-on-1 with a hiring manager and learn more about career opportunities as a member of our Store Operations team, the front line of our business that strives to provide the best customer service and overall experience in the industry. Visit ************************************** to apply.
What We Offer:
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to accurately enter data.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Experience in check cashing, document verification, and/or money order processing.
Prior cash handling, cash drawer/vault management experience.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
What You'll Do - Essential Duties and Responsibilities:
Customer Service - Greet and connect with customers to cultivate lasting relationships that drive repeat business and brand loyalty. Help them gain access to our suite of financial solutions while setting an unmatched experience.
Accurately Process Financial Transactions - Review, validate, and process customer transactions, like check cashing, money transfers, and loans/pawns, with accuracy and integrity.
Maximize Customer Success - Educate customers about their transaction and offer personalized financial services that fit their lifestyle. Assist in customer account management, collections, and accepting customer payments.
Thrive in the Community - Participate in in-store and community events and external marketing.
Maintain Your Store - Help maintain appearance and cleanliness of your location to enhance the customer experience.
Keep It Safe and Compliant - Participate in ongoing training, uphold Company policies and procedures, and keep up with office security protocols, including management of a cash drawer, to foster a safe work environment.
*See specific job listings for more details on essential functions by position.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process.
Read the AI Use Consent and Acknowledgement for more information.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Retail Store Manager-Brenham Crossing
Customer service manager job in Brenham, TX
Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.
Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.
As a Store Manager, you will have the opportunity to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.
Responsibilities
Attract, hire, develop, inspire, and retain top talent including the store leadership team (SLT).
Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates through effective and fair leadership.
Responsible for owning and delegating leadership tasks to address customer experience, vendor relationship, or maintenance issues.
Partner with the SLT to support action plans that improve results and ensure effective execution of operational activities.
Implement and sustain floorset direction to optimize the business and bring the product story to life.
Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
Set the direction and goals for the day/shift when associates arrive for work.
Provide individual and team performance feedback.
Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.
Lead exceptional in-store customer experiences through demonstrating and modelling selling behaviors rooted in Our Values and elevated product knowledge.
Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
Train, coach, reward, and motivate associates to improve selling and the customer experience.
Reinforce selling expectations, performance, results, and accountability with all associates.
All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
Maintain our values, policies, and procedures.
Qualifications
Proven experience delivering sales, exceptional customer experience, and operational results in a fast-paced environment.
2+ years of experience in a manager role, preferably in a retail setting.
Thrives in a customer-first based retail environment.
Ability to foster a customer-focused selling culture.
Passion for attracting, developing, and retaining top talent.
Effective communication skills, being open to feedback, and the ability to adapt quickly.
Ability to provide in the moment coaching to associates.
Ability to de-escalate store and customer situations effectively.
Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.
Education
High school diploma, GED certificate, or Relevant Work Experience
Core Competencies
Lead with Curiosity & Humility
Build High Performing Teams for Today & Tomorrow
Influence & Inspire with Vision & Purpose
Observe, Engage & Connect
Strive to Achieve Operational Excellence
Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:
On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it ... daily, weekly or whenever a need arises.
Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund.
40% merchandise discount and free product that encourages you to come back to your senses!
Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates.
Opportunity for paid time off and additional family benefits including paid maternity and parental leave.
Visit bbwbenefits.com for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance , Philadelphia Fair Chance Law , San Francisco Fair Chance Ordinance .
We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
Application window will close when all role(s) are filled.
Manager, Diagnostic Services, Mammography
Customer service manager job in Dallas, TX
Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion.
Manager, Diagnostic Services, Breast Health
Primary Purpose
Responsible for management of assigned staff and other resources to ensure optimal services and safe patient care. Coordinates with other area managers to ensure common departmental goals are met. Acts as a liaison to physicians, administration, patients/families, and other disciplines for the department.
Minimum Specifications
Education
Must be a graduate of an accredited Radiologic Technology program.
•Must have an Associate Degree in a healthcare related field.
•Bachelor's degree in a health care field or business administration is preferred.
Experience
•Must have eight (8) years of related healthcare experience, to include two years of leadership experience. May have an equivalent combination of education and experience to substitute for the experience requirements.
Certification/Registration/Licensure
Must be registered by ARRT with subspecialty certification in Mammography.
State of Texas as a Medical Radiologic Technologist (MRT)
Must be in possession of active, valid BLS (Healthcare Provider) level CPR credential.
Responsibilities
1. Responsible for quality management practices that deliver effective and efficient services and ensure
optimal patient outcomes. Collaborates with medical staff and administration to assess operations and
evaluate quality. Identifies and analyzes the design of jobs and work processes implementing
appropriate changes to improve effectiveness, productivity and efficiency, and patient access. Directs,
reviews, and evaluates performance improvement plans/projects, utilizing performance indicators to
track/trend outcomes. Organizes & facilitates maintenance of all quality initiatives within the
department.
2. Directs, reviews, and evaluates delays, medical record audits, and other practice feedback. Responds
to patient safety posts and investigations within established department expectations.
3. Responsible for the effective financial management of the assigned areas department, ensuring
appropriate use of department resources. Develops operating and capital budgets ensuring that
departments have the necessary funds to carry out established goals and objectives. Utilizes
benchmarks for cost utilization and staffing levels. Demonstrates ability to flex resources to changing
volume and acuity requirements. Correlates volume, revenue, and cost to meet operating
requirements for all service areas. Assures departments operate within allocated resources. Manages cost per unit of service within established annual departmental and/or organizational goals or expectations. Ensures data integrity and works with department leadership to ensure accurate coding and charge capture for all exams and supplies in patient care. Develops, implements, and evaluates detailed action plans to correct variances.
4. Selects, trains, supervises, motivates, and evaluates assigned staff to ensure maximum utilization of individual and group capabilities, while providing optimal service to internal and external customers.
Ensures assigned staff receives opportunities to further their knowledge. Effectively delegates responsibilities. Must meet department and/or organizational expectations for turnover and retention of staff. Identifies and utilizes strategies to meet/exceed employee growth and development, as well as ensure satisfaction and quality of work-life needs.
5. Serves as a liaison between the department and the information technology divisions coordinating and monitoring the implementation of various programs and systems such as the EMR and PACS to ensure the appropriate clinical operation and patient safety as requirements change. Coordinates
facilitates, and trends software upgrades and optimization of various systems impacting the department. Must participate in various user groups to ensure required clinical operations are maintained and supported. Oversees connectivity of department modality equipment to integrated technologies. Communicates changes and provides technical guidance to staff as needed. Troubleshoots system and equipment issues as needed.
6. Performs exams/procedures as needed. Accesses and handles selected medications with scope of licensure.
7. Identifies achievable initiatives to improve work processes and improve customer (internal as well as
external) satisfaction. Formally makes recommendations to leadership in writing with an implementation plan. Responsible for monitoring satisfaction results as appropriate to ensure the support of the overall goals of the department and the mission of Parkland. Meets or exceeds annual patient satisfaction goals established by leadership and Parkland.
8. Oversees purchase, maintenance, and repair of equipment across the system including
troubleshooting and vendor contact, as needed, to facilitate proper levels of operable equipment and
efficient workflow with the departments. Collaborates with clinical engineering to ensure that all
equipment is safe and maintained appropriately.
9. Cultivates and maintains positive working relationships with management, physicians, nurses, hospital
staff, students, and vendors in order to provide optimal patient care, and interdepartmental
cooperation, and improve effectiveness, productivity, and efficiency in support of overall Parkland and
department goals.
Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus.
Director of Customer Success (Construction)
Customer service manager job in Austin, TX
Buildots is transforming construction management. Our AI-powered SaaS platform automates on-site progress tracking, giving construction teams the tools to plan smarter, improve efficiency, and cut costly delays by up to 50%. The $13 trillion construction industry has seen little disruption in the past 150 years - until now.
Backed by leading VCs and deployed on hundreds of projects across North America, Europe, and the Middle East, Buildots enables a game-changing, performance-driven approach. Our customers include top global contractors, consultants, and owners - Intel, JE Dunn, Ledcor and CBRE, to name a few.
With $120M raised and major expansion planned for 2025, this is a unique opportunity to join a fast-scaling company reshaping one of the world's largest industries.
About the Role
We're looking for a highly capable and driven Director of Customer Success - Mission Critical to lead implementation efforts, onboard and drive long-term customer value across our most complex and strategic enterprise accounts. This is a hands-on leadership role overseeing a team of Customer Success Managers (CSMs) responsible for successful delivery, product adoption, account growth, and retention.
This role will report directly to the Chief Customer Officer, with cross-functional collaboration across Sales, Account Management, Product, Delivery, and Marketing. You'll also be responsible for shaping and executing our customer success strategy globally, including building scalable processes, influencing executive stakeholders, and owning customer health and retention KPIs.
Key Responsibilities
Lead and mentor a team of Customer Success Managers overseeing global enterprise projects
Build and maintain strong relationships with executive stakeholders (GCs, owners, consultants), guiding them through effective technology adoption across their portfolios
Oversee the full post-sale customer journey-from onboarding and implementation to adoption, expansion, and renewal
Own customer health metrics, renewal/retention targets, and customer satisfaction KPIs
Analyze customer goals, workflows, and challenges to design enterprise-level initiatives that deliver measurable impact
Partner with Sales to identify and execute account expansion opportunities
Develop business cases and ROI analyses to demonstrate value and secure long-term buy-in
Collaborate closely with Product, Delivery, and Marketing to drive roadmap input, feature feedback, and impactful customer storytelling
Travel to client sites across North America (~30-50%) to support rollouts, deepen relationships, and drive engagement
Requirements
8-10 years of experience in the construction industry, including on-site management of trade partners in the US market
Demonstrated experience building and managing senior-level relationships across large-scale accounts (GC, owner, or consultant executives)
Proven leadership of customer-facing teams or strategic initiatives (e.g., change management, process optimization, or tech adoption)
Deep understanding of construction workflows, project delivery, and business processes-particularly at the intersection with technology
Strong communicator with executive presence; able to influence and align stakeholders
Experience driving SaaS adoption, renewal, and expansion within enterprise organizations is a strong plus
Prior experience in software implementation or a SaaS environment is an advantage
Willingness to travel ~50%
Must be located in Eastern or Central time zones
By submitting your application, you agree that Buildots will process your personal data in accordance with Buildots' Privacy Policy.
Plant Manager
Customer service manager job in Laredo, TX
The Plant Manager is responsible for driving operational excellence, optimizing processes, and ensuring the smooth functioning of production and manufacturing operations. This position directly impacts productivity, quality, and overall efficiency.
Key Responsibilities
Strategic Planning and Execution
Develop and execute long-term strategies aligned with organizational goals.
Monitor Day-to-Day Operations
Oversee daily operations within the Mexico Production Plant.
Track performance metrics and recommend actionable improvements.
Identify and resolve production issues promptly.
Collaborate with the Mexico Plant Manager to continuously improve manufacturing processes.
Inventory Management and Budget Adherence
Oversee and improve inventory management practices.
Track raw materials and finished goods.
Determine appropriate inventory levels based on business plans and goals.
Order raw materials and manage inventory efficiently.
Coordinate with procurement and logistics teams to maintain optimal stock levels.
Work closely with accounting and finance departments to ensure budget adherence.
Process Optimization
Identify opportunities to improve operational policies, procedures, and best practices.
Propose and implement process improvements to increase efficiency.
Participate in lean manufacturing initiatives.
Track and report on key business KPIs.
Communication and Coordination
Communicate performance metrics to department managers.
Collaborate with employees at all levels, including executive operations leadership.
Maintain strong communication with customers and suppliers to address inquiries and resolve issues promptly.
Quality Control
Partner with the Quality Manager to implement company-wide quality control protocols.
Ensure adherence to established quality standards and processes.
Work closely with Quality and Production departments to resolve issues quickly.
Operational Planning and Coordination
Support the Plant Manager and Production Planner in coordinating plant activities.
Oversee and adjust inventory management practices as needed.
Generate reports on production output, downtime, and efficiency.
Stay informed about market trends and industry forecasts.
Qualifications
Education:
Bachelor's degree in Operations Management, Engineering, or a related field required.
Master's degree in Business Administration preferred.
Experience:
Proven track record in operations management, preferably within the Nonferrous Metals industry.
10+ years of experience in Operations Management or a similar role.
5+ years of extrusion operations experience (preferred).
Project management and leadership experience.
Experience with ISO 9001:2015 and knowledge of IATF 16949:2016 quality systems.
Familiarity with production machinery and tools, including CNC manufacturing operations.
Skills:
Strong organizational and time management skills.
Ability to work independently and collaboratively.
Excellent communication and interpersonal skills across all organizational levels.
Detail-oriented with strong analytical and problem-solving abilities.
APICS certification (a plus).
Proficiency in Spanish (a plus).
Understanding of ERP systems required.
Relocation:
This position will undergo 1-2 years of training in Denver, followed by a long-term relocation to Laredo, Texas.
Corporate FP&A Manager
Customer service manager job in Addison, TX
Submit your CV and any additional required information after you have read this description by clicking on the application button. Dallas, TX - hybrid, 3 days onsite Vaco has partnered with one of our PE clients in the tech space to onboard a Finance Manager to help built out a team (will report to a Director we just placed in the organization). They are looking for candidates with consolidated corporate finance experience that have a track record of process improvements, preferably in a PE-backed environment used to deadline-driven reporting, Compensation: $130-165k Role
Lead the company's annual budgeting and forecasting processes, working closely with senior leadership to ensure alignment with business goals.
Prepare and present monthly, quarterly, and annual financial reports to senior management, highlighting key performance indicators (KPIs) and financial results.
Provide in-depth analysis of financial statements, revenue, costs, and other performance metrics to support business decision-making.
Develop and maintain financial models to forecast future performance and assess various business scenarios.
Collaborate with department heads to track departmental budgets and ensure financial goals are met.
Analyze and report on variances between actual and budgeted financial performance, recommending corrective actions where necessary.
Support strategic initiatives by evaluating investment opportunities, business cases, and financial feasibility of new projects.
Assist in the preparation of board and investor presentations with clear and concise financial analysis.
Maintain and improve financial reporting systems and processes for accuracy, efficiency, and scalability
Vaco provides expert consulting, permanent placement, executive search, managed services, and strategic staffing solutions for companies around the world, in the areas of accounting, finance, technology, healthcare, operations and more. As a premier talent solutions firm, Vaco connects people to their dream jobs and helps leading companies find talent to grow their business. Please let us know if we can help you with this, or another role, for your next step in your career!===========
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal .
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.
California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here .
Virginia residents may access our state specific policies here .
Residents of all other states may access our policies here .
Canadian residents may access our policies in English here and in French here .
Residents of countries governed by GDPR may access our policies here .
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
the individual's skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. xevrcyc The individual may also be eligible for discretionary bonuses.
Senior Legal Manager
Customer service manager job in Houston, TX
Legal Manager (Houston, Texas, U.S.) oversees all legal affairs of the U.S. company, including but not limited to the following key responsibilities:
U.S. Contract Drafting and Negotiation: Independently handle the drafting, review, and negotiation of various commercial contracts, including but not limited to supplier agreements, customer contracts, confidentiality agreements, service agreements, joint venture agreements, and licensing agreements.
Corporate Governance: Manage subsidiary matters, prepare materials for board and shareholder meetings, and ensure compliance with corporate laws and regulations at both the state (Texas) and federal levels.
Compliance and Regulatory Affairs: Advise business departments on evolving laws and regulations to ensure company operations adhere to industry standards (where applicable, specify areas such as data privacy, anti-corruption, export controls, etc.). Develop and implement internal corporate policies and compliance programs.
Legal Research and Risk Assessment: Conduct in-depth legal research and provide clear, concise, and actionable legal advice and risk assessments on complex legal issues.
Litigation and Dispute Management: Manage collaborations with external counsel, oversee litigation, arbitration, and other dispute resolution processes, and effectively control legal risks and costs.
Cross-Departmental Collaboration: Work closely with various departments such as sales, finance, human resources, and R&D to provide timely legal support for daily operations and strategic projects.
Qualifications:
Law Degree: Juris Doctor (J.D.) degree from an accredited U.S. law school.
Bar Admission: Must be an active member in good standing of the State Bar of Texas.
Work Experience: At least 5-8 years of relevant experience in a reputable law firm or corporate legal department.
Legal Analysis and Writing Skills: Ability to translate complex legal issues into clear and understandable business language.
Excellent Communication and Negotiation Skills: Capable of effectively communicating with and influencing decisions among internal and external stakeholders.
Business Acumen: Deep understanding of business needs, with the ability to provide pragmatic, business-oriented solutions.
Language and Location: U.S. work authorization. Proficiency in English and Chinese as working languages. Ability to work onsite in Houston.
法务经理(美国德州休斯敦)统筹美国公司的所有法务工作,包括但不限于以下
主要职责:
1. 美国合同起草与谈判: 独立负责各类商业合同的起草,审阅和谈判,包括但不限于供应商协议,客户合同,保密协议,服务协议,合资协议及许可协议。
2. 公司治理: 管理子公司事务,准备董事会和股东会会议材料,确保公司遵守德克萨斯州及联邦层面的公司法律法规。
3.合规与监管: 就不断变化的法律法规向业务部门提供建议,确保公司运营符合行业规范(如适用,可具体说明:数据隐私,反腐败,出口管制等)。制定和实施公司内部政策和合规计划。
4.法律研究与风险评估: 进行深入的法律研究,就复杂的法律问题提供清晰,简洁且具有操作性的法律意见和风险评估。
5.诉讼与纠纷管理: 管理与外部律师的合作,监督诉讼,仲裁和其他纠纷解决程序,有效控制法律风险和成本。
6.跨部门协作: 与销售,财务,人力资源,研发等多个部门紧密合作,为其日常运营和战略项目提供及时的法律支持。
任职要求:
1. 法学学位: 拥有美国知名法学院授予的法学博士学位。
2.律师执业资格: 必须是德克萨斯州律师协会的现任会员,并保持良好的执业记录。
3.工作经验: 至少5-8年在知名律所或企业内部法务部门的相关工作经验。
4.法律分析与写作能力: 能够将复杂的法律问题转化为清晰易懂的商业语言。
5. 出色的沟通与谈判技巧: 具备与内外部各方有效沟通和影响决策的能力。
6.商业头脑: 深刻理解商业需求,能够提供注重实效,以业务为导向的解决方案。
7. 有美国身份,英语能作为工作语言,能在休斯敦办公。
Senior Pursuits Manager
Customer service manager job in Houston, TX
Savills is a globally recognized commercial real estate advisor that offers tailored, full-service solutions to empower businesses in making strategic real estate decisions. Within this environment, the North American Pursuits team plays a critical role in shaping how the firm competes and wins new business. By combining disciplined process, creative storytelling, and deep collaboration with our brokers, the Pursuits team has directly elevated win rates and redefined how Savills presents itself to clients.
We are seeking a Senior Pursuits Manager to add strategic depth and leadership to this high-performing team. This individual will bring the experience and judgment to independently guide pursuit strategy for a wide range of opportunities, ensuring that solutions are aligned with prospect needs and that the right mix of resources are deployed. By operating as a trusted advisor to brokers, the Senior Pursuits Manager will help craft compelling strategies, assemble integrated pursuit teams, and position Savills for success in competitive environments.
This is both a strategic and hands-on role. The right candidate will balance tactical execution with the ability to influence, coach, and lead senior professionals throughout the pursuit lifecycle. From uncovering prospect needs and shaping solutions, to guiding storylines, developing content, and preparing teams for presentations, the Senior Pursuits Manager will be accountable for ensuring pursuits are disciplined, creative, and client-focused.
ESSENTIAL DUTIES & RESPONSIBILTIES:
Diagnose prospect needs in partnership with brokers, uncovering business drivers and aligning Savills' capabilities into solutions that directly address client goals.
Assemble the right pursuit team by recommending and integrating experts across disciplines, including workplace strategy, financial consulting, project management, GIS & labor/location analytics, ESG, and others, to deliver a holistic, client-focused solution.
Drive pursuit positioning and story development, shaping the overarching narrative, coaching team members on win themes, and ensuring clarity and confidence in delivery.
Develop and evolve pursuit content throughout the lifecycle, sometimes months or more than a year, building on a consistent narrative and collaborating closely with Creative Services and pursuit colleagues to create compelling proposals, presentations, and supporting materials.
Coach and prepare pursuit teams for high-stakes presentations, ensuring consistent delivery of the story, confidence in key messaging, and alignment with client expectations.
Lead structured debriefs to capture lessons learned, provide feedback to brokers and team members, and identify opportunities to strengthen future pursuits.
Manage end-to-end deliverables for proposals, RFPs, and presentations, balancing competing priorities and deadlines while ensuring quality and alignment with win themes.
Collaborate with subject matter experts to refine pursuit library content, capturing differentiators and best practices for reuse across the business.
Streamline pursuit processes and apply best practices in strategy, storytelling, and delivery to raise quality, improve consistency, and increase win probability.
QUALIFICATIONS:
Education: Bachelor's degree.
5 - 7 years of experience in business development, marketing/communications or sales support for a professional services organization. Commercial real estate experience is required.
Extremely strong written and verbal communication skills.
Strong project management, organizational, and critical thinking skills, with demonstrated ability to work in a fast-paced, high-pressure environment.
Strong interpersonal skills, with the ability to build relationships across the organization at all levels and functions while collaborating effectively.
Proven ability to use influence to drive results, independently or as part of a team, in a fast-paced environment with limited direct authority.
Excellent written and verbal communication skills, including the ability develop and deliver presentations that synthesize complex problems and recommended solutions.
Advanced experience in Microsoft Office Suite (Microsoft Excel, Word, PowerPoint, Outlook, etc.) and familiarity with Adobe Creative Suite (InDesign, Photoshop, Illustrator).
QUALITIES & ATTRIBUTES:
Positive, proactive individual who takes initiative and follows through on projects/responsibilities.
Quick learner and highly motivated self-starter who can work with limited guidance.
Confident, compelling communicator with developed presentation skills.
Strong sense of integrity with the ability to handle sensitive issues and maintain confidentiality.
Ability to thrive in a dynamic environment.
Superior organizational skills and attention to details.
Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. Savills participates in the E-Verify program.
Plant Manager
Customer service manager job in San Antonio, TX
Seeking a Plant Manager with industry experience in mission critical generator enclosures to lead a company that is on the rise! This role will oversee the day-to-day production activities in the metropolitan San Antonio, TX area and ensure safe and efficient operations. Competitive base, relocation support, and an opportunity to work with a solid group of industry leaders. Apply here to learn more!
RESPONSIBILITIES
Demonstrate operational excellence in safety, quality, delivery, cost, and organizational development and maintain compliance with all regulations and laws.
Identifies potential problems and points of friction and works to find solutions to maximize efficiencies.
Standardizes best practices across area of support and continuous improvements.
Supports the sales and operations planning process.
Ensures successful implementation of new product development activities.
Achieves inventory improvements and manages manufacturing output.
Responsible for oversight, efficiency, productivity, and accountability of department to meet customer service needs.
Trains employees and process owners to support KPI's and department's expectations.
Collaborates with other managers and supervisors to coordinate activities in and among departments.
Collects, evaluates, analyzes, and assesses production data.
Regularly inspects and evaluates products for quality and defects.
Identifies and corrects problems and inefficiencies in process, materials, equipment, or skills.
Ensures compliance with federal, state, local, and organizational laws, regulations, guidelines, and best practices including those related to safety and health.
Develops and implements procedures and strategies to ensure a safe work environment.
REQUIREMENTS
Bachelor's degree in engineering or business-related field
Five (5) - Ten (10) years production experience with three (3) years in a management role or an equivalent combination of education and /or related experience.
Experience with mission critical enclosures a must.
Certified in Lean Manufacturing and / or Six Sigma.
Strong leadership and team management skills with proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Excellent organizational and problem-solving abilities.
Ability to function well in a fast-paced and occasionally stressful environment.
Strong understanding of safety and health laws, regulations, and policies.
Experience with lean manufacturing or continuous improvement methodologies.
Manager Pharmacy Services, Oncology - Longview (Longview)
Customer service manager job in Longview, TX
The Manager Pharmacy Services will manage the day-to-day activities within the department to include daily fulfillment operations, clinical operations, regulatory compliance, business literacy, and committee involvement.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
The Pharmacy Manager will manage pharmacy distributive services, facilitate drug utilization initiatives, integrate clinical pharmacy programs, oversee pharmacy information systems, advance medication safety, and assure regulatory compliance.
The also directly manage the activities of pharmacists and technicians and are actively involved in their areas of oversight to assure pharmacy staff remain competent and engaged in customer service, standardized work, and lean processes.
Functions as the Pharmacist In Charge per the state Board of Pharmacy regulations.
Job Requirements:
Education/Skills
Bachelor's Degree required
Experience
6 8 years of technical experience preferred
2 5 years of Leadership/ Management experience preferred
Licenses, Registrations, or Certifications
RPH License in state of employment required
Work Schedule:
TBD
Work Type:
Full Time
Plant Manager
Customer service manager job in Houston, TX
Manage the Houston, TX operations including production, stores, planning, quoting, process control, and maintenance departments to ensure that quality, efficiency, and delivery are meeting the company standards and plans. Ensure that the plant is managed in the most efficient and effective way. The plant manager has full responsibility for the manufacturing facilities under the supervision of the Geo Market Manager.
Job Duties
Manufacturing Process-- Ensure that the production activities are carried out in the most effective manner and meet the agreed quality, efficiency, and delivery standards
Plan the resources (labor, material, and equipment) so that they are employed and controlled efficiently to minimize the overall manufacturing costs
Ensure the containment of manufacturing costs and the enhancement in product competitiveness
Manage the minimization of rejections, waste, and defect levels
Maintenance--Manage preventive and corrective maintenance plans so that they are carried out consistently to minimize breakdowns and optimize machine availability
Budgeting & Cost Control--Direct the preparation of the operation department budget and monitor financial performance versus the budget so that anticipated costs/revenues, areas of (un)satisfactory performance are identified
Contribute to annual preparation of the CAPEX and production budgets to enable expenditure and cost control
Production Planning--Ensure timely reply and proper/effective scheduling is communicated to Sales and Projects departments in order to submit primary and final commitments to clients
Make sure that production resources (labour, material and equipment) are planned, employed and controlled efficiently to minimize overall manufacturing costs
Quality Control --Verify that all manufactured / trading good items and manufacturing processes conform to the company specifications and quality standards
Policies and Procedures--Comply with operational procedures and instructions when performing all job tasks and activities
Stores--Ensure that all items entering and exiting the plant are managed and controlled as per the company procedures
Coordinate the ordering of Raw materials, consumables, and spare parts in accordance to the maximum/minimum set stock level
Enhance work environment to promote and drive employee engagement and team effectiveness
Conduct annual performance appraisals and provide staff feedback
Qualifications:
Bachelor's Degree in Engineering (Mechanical, Industrial, or Chemical) Master's degree in a plus Preferred Experience
7 year operations, maintenance or industrial engineering experience preferably in composite pipe manufacturing environment
5 years of Managerial/supervisory experience or a background as a Production Engineer in a composite pipe factory
3 years experience of managing an operations/production function in a large industrial or utilities organization.
Job Requirements
Technical knowledge of raw materials, products and processes, design concepts, qualification processes and quality control procedures
In depth knowledge of composite pipe and fitting manufacturing covering equipment, processes, products and raw materials
Knowledge of working with CW and DW machines and Fiberglass
Physical requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
About Teal Energi:
TealEnergi is a technical manpower provider with extensive experience supporting the successful execution and operation of major capital project investments. Forged through a desire to provide best-in-class service to clients, candidates, and contractors alike, TealEnergi works through its offices nationwide to provide regional support to a wide range of sectors including both traditional energy and energy transition initiatives (e.g., LNG, hydrogen, wind, solar), as well as manufacturing, mining, and infrastructure.
TealEnergi is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, age, disability, ethnicity, gender or gender identity, language, national origin, physical or mental ability, political affiliation, religion, sexual orientation, or protected veteran status.
Plant Manager
Customer service manager job in Houston, TX
As the Plant Manager, you will lead and shape manufacturing operations for a roll-form steel manufacturing line. You will drive quality, efficiency, and continuous improvement across the board. In this role, you will be leading and guiding a team of functional managers and frontline supervisors. Your focus will be on delivering high-quality products, achieving performance objectives, and fostering a culture of continuous improvement, teamwork, and pride in workmanship.
Key Responsibilities:
Direct the implementation of Lean Manufacturing techniques, quality control, cost reduction, on-time delivery, safety, customer satisfaction, employee relations, visual controls, and plant performance measures.
Foster effective employee relations through communication, coaching, training, and development programs. Lead problem-solving initiatives to ensure rapid improvements and positive work relationships.
Optimize material requirements to increase inventory turnover, reduce stock levels, and balance work cell capacity across the plant.
Ensure adherence to company policies, quality/safety/environmental standards, and state and federal regulations. Align plant performance with company goals, setting targets for safety, quality, cost, delivery, and employee relations.
Prepare, monitor, and achieve the budget in alignment with production goals and key performance indicators.
Requirements:
Bachelor's degree required.
Minimum of ten years in plant/general management experience in a roll-forming (hot/cold) manufacturing durable setting. Experience in steel industries is required.
Understanding of budgets and financial statements, Lean Manufacturing, and continuous improvement. Six Sigma certification and experience with SAP systems and ISO9001 preferred.
Strong leadership skills, independent thinking, organizational and planning abilities, and excellent analytical and problem-solving skills are essential.
Proficiency in Microsoft Office, Quality Management software, materials and inventory management, production scheduling, and preventive maintenance.
Excellent interpersonal and communication skills to drive collaboration and teamwork.
Sense of urgency to address problems and establish systems that minimize disruptions, while striving for continuous improvement in safety, quality, cost, delivery, and employee relations.
Previous experience in launching new factory operations is a valuable asset.
Plant Manager
Customer service manager job in Elgin, TX
About Us:
Established in 2018, we are an innovative, data-driven, and customer-centric vertically integrated organic poultry farm and food processor with massive growth potential.
Job Responsibilities:
Summary
The purpose of this position is to provide supervision and direction to staff of the Poultry Processing Plant. Manages daily operations with the plant management team while maintaining all standards of safety, compliance, quality, and all other goals.
Essential Functions:
Supervise, manage, and direct plant team to assure that all safe food handling practices and regulatory compliance are maintained while producing quality products
Responsible for continuous improvement of plant
Control cost and manage resources within established goals
Establish and maintain strong, positive working relationship with UDSA
Assist in the preparation for and execution of customer, corporate, and third party audits.
Meet or exceed company objectives
Maintain facility and grounds in accordance with company and USDA standards
Perform other duties as assigned.
Requirements:
Excellent written and verbal communication skills.
Must have strong communication and interpersonal skills.
Computer, math, and analytical skills needed.
Proficient in Spanish or willingness to learn.
Computer savvy.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Professional development assistance
Relocation assistance
Vision insurance
Schedule:
10 hour shift
12 hour shift
Monday to Saturday, 5 days per week
On call
Experience:
Food Processing: 5 years (Required)
Management in Poultry Processing: 3 years (Required)
Supervising Experience: 5 years (Required)
Language:
Spanish (Preferred)
Retail Store Manager
Customer service manager job in Bryan, TX
Job Title
Retail Center Manager - Bryan, TX
Reports to: Director of Operations
Woodson Lumber is a leading distributor and retailer of specialty building materials and lumber products, operating multiple branches across central Texas. We combine our scale with local agility, serving contractors, remodelers, trade customers, and retail customers through best-in-class service, product knowledge, and operations excellence.
Role Summary
The Retail Center Manager is responsible for the full-spectrum operations, financial performance, and customer service at a retail location. This role leads teams across counter sales, warehouse, yard, delivery, transport, and logistics to ensure the branch runs efficiently, profitably, safely, and with a high level of customer satisfaction.
You will act as a bridge between corporate goals and local execution - driving metrics, coaching teams, optimizing processes, and delivering results.
Key Responsibilities
Operational Leadership
Oversee and coordinate all functions of the branch: counter sales, yard, warehouse, receiving, shipping, delivery, logistics, maintenance, and customer support.
Set, monitor, and drive key performance metrics (KPIs) such as inventory accuracy, equipment utilization, labor efficiency, cost per unit, and shrinkage.
Conduct regular audits and performance reviews; use data to identify gaps and drive continuous improvement.
Ensure compliance with company policies, safety protocols, and regulatory requirements (OSHA, environmental, DOT/transport).
Lead periodic operations meetings with supervisors, sales leadership, delivery staff, and other retail employees.
Resolve operational bottlenecks, escalations, and customer issues in a timely manner.
Manage branch capital expenditures, maintenance, and facility upkeep (vehicles, yard, equipment).
Financial & Business Management
Prepare, oversee, and manage branch-level budgets and forecasts (P&L responsibility).
Analyze departmental expenses, labor costs, and departmental variances.
Drive profitability by optimizing margins, controlling waste, and improving productivity.
Collaborate with Sales teams to ensure alignment of operational capacity with projected demand and sales growth.
Recommend and implement cost-saving and revenue-enhancing initiatives.
Team Leadership & Human Resources
Supervise, mentor, and develop assistant managers, yard foremen, shift leaders, counter staff, warehouse/yard staff, drivers, and support roles.
Work with Fleet team on efficiency, usage, and maintenance of all assets.
Establish goals, evaluate performance, provide coaching, and manage accountability.
Work with HR on recruitment, staffing plans, succession planning, training, and retention.
Promote a culture of engagement, safety, accountability, and continuous learning.
Ensure all employees receive appropriate training (operational systems, safety, product knowledge, customer service).
Customer & Vendor Relations
Act as the escalation point for customer service issues; work cross-functionally to ensure resolution.
Engage with key customers to understand their needs, ensure service levels, and identify growth opportunities.
Maintain vendor relationships regarding deliveries, logistics, and service agreements.
Represent the branch in local markets, industry groups, and community initiatives.
Required Skills & Qualifications
Required Skills / Must-Haves
Minimum of 2-3 years of operations or branch management experience in retail, distribution, or building materials (or related industry).
P&L and budget management experience.
Strong analytical skills; comfort with metrics, data interpretation, and continuous improvement.
Familiarity with logistics, transportation, and delivery operations (including fleet management).
Understanding of inventory control, cycle counting, demand planning, and materials flow.
Excellent leadership skills: ability to coach, influence, delegate, and develop teams.
Proven track record of process improvement, problem-solving, and driving change.
Strong communication skills (verbal, written, interpersonal).
Customer-focused mindset with ability to manage escalations.
Valid driver's license; ability to travel among branch sites (if applicable).
Ability to work in a fast-paced, dynamic environment, often under pressure.
Preferred Skills
Experience in the lumber, building materials, construction, or industrial supply sectors.
Working knowledge of DOT, regulatory, or safety compliance rules.
Technical experience for facility maintenance, fleet maintenance, or equipment.
Experience in trade sales, estimating, or contractor relationships.
Performance Metrics & Success Criteria
You will be evaluated based on metrics such as:
Branch-level profitability & budget compliance
Inventory accuracy, shrinkage, stock turns
Labor productivity and cost control
Safety incidents, compliance metrics
Employee engagement, turnover, training completion
Customer satisfaction, complaint resolution, retention
Successful implementation of improvement initiatives
Reporting & Interactions
This role reports to the Director of Operations.
Collaborates closely with Sales, Purchasing, HR, and Accounting teams.
Interfaces with external stakeholders: customers, vendors, transport carriers, local regulatory bodies.
Working Conditions & Physical Requirements
Must be comfortable working in a hybrid environment (office, warehouse, yard).
Ability to be on your feet, walk yards/warehouse frequently.
Occasional travel to other branches or vendor sites.
May need to respond to operational emergencies outside regular hours.
Ability to work in high-noise, industrial, or outdoor settings as needed (weather, dust, fork trucks, etc.).
Food Services Leader
Customer service manager job in Schulenburg, TX
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.
Pay Rates Starting between: $14.20 - $21.10 / hour
Qualifications
Previous experience or working knowledge of restaurant operations
Incredible customer service skills & the ability to help maintain a customer focused culture
Must be proficient with a calculator, computer, and other equipment
Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
Must be able to work a flexible schedule of nights, days, weekends, and holidays
Background check is required
Additional Information
Fuel Discount
Nation-wide Medical Plan/Dental/Vision
401(k)
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Flexible Schedule
Weekly Pay
Job Location
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HVAC Service Supervisor
Customer service manager job in San Antonio, TX
American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975.
Check outwhat we offer:
Access to insurance available at 31 days of employment
Low-cost Medical Insurance options, starting at $5 per week
Dental and Vision Insurance options
Health Savings Account or Flexible Spending Account
401(k) with company match
HSA and Flexible Spending Account
Paid Time Off & Holiday Pay
Company paid life insurance
Learn more by visiting *********************
Will Fix It is a national leader in the home services industry. We are looking for a LEADER who is able to MOTIVATE, TRAIN AND LEAD a Sales Team to success! We seek a skilled Manager to oversee the sales of residential and light commercial HVAC systems and performance of a team of qualified Comfort Advisors.
Our HVAC Service Field Supervisor plays a key role on our service center leadership team by managing the safe and efficient service of new and old HVAC equipment, components, and systems in primarily a residential setting. You will be responsible for the day-to-day operations.
Responsibilities:
Supervisor assist's and develops the Service staff, which includes hiring, terminating and disciplining of employees, scheduling employees, setting work priorities, conducting staff meetings, counseling employees, evaluating performance and directing work assignments to ensure effective production.
Resolves customer issues and complaints to ensure customer satisfaction.
Ensures that materials and equipment are ordered and dispensed for scheduled jobs. Schedules repairs for parts to ensure minimal down-time in job completion.
Generates reports and measures of departmental operations as well as records on all inventory, tools and vehicles. Reviews reports with management.
Instructs crews on proper use of materials and quality workmanship.
Reviews payroll records to ensure that Installers are paid properly.
Conduct job site and vehicle inspections.
Ensures that employees have proper tools for the job and that they are properly maintained.
Assists the dispatching operation to ensure appropriate Install crew selection for type of system
Other duties as assigned
Qualifications:
Vocational training and experience equivalent
2+ years of HVAC Service Field Supervisor experience
Excellent analytical skills, financial acumen, and attention to detail
Computer proficiency. (Microsoft preferred)
Valid Driver's License
*
This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. **Sign-On Bonuses may be available; amounts are depending on experience and will be paid out according to an offer letter addendum.
American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here:
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Plant Manager
Customer service manager job in Fort Worth, TX
The Plant Manager is responsible for general supervision of all phases of plant operations including production, quality control, maintenance, receiving, and shipping. Responsibilities also include recruiting, hiring, and training personnel and facility/physical plant up-keep. They will work closely with the production team to increase productivity and profitability within the manufacturing operation.
Essential Functions:
Provide leadership for the successful day-today operations of the facility.
Work closely with quality personal to review product consistency to determine trends and areas of improvement.
Review established production schedules to ensure established inventory levels are met.
Coordinate the hiring and training of all manufacturing personnel.
Monitor operation expenses and research ways to reduce while maintaining product quality.
Work to ensure all members of the manufacturing team are aware of safety policies to provide a safe workplace to our employees.
Maintain and support a superior safety and housekeeping program.
Analyze workforce requirements.
Conduct performance reviews and provide coaching and guidance to all operations employees.
Encourage and promote operating in a continuous improvement environment.
Remove production constraints; allocate human and equipment resources and direct production employees to attain all established goals.
Remove waste and constraints from the production process to improve efficiencies and enhance productivity.
Work with purchasing manager to develop and improve supplier relationships.
Coordinate scheduling of manufacturing operations and maintenance.
Must be a team player.
Other duties as assigned.
Competencies:
Business Acumen.
Communication Proficiency
Project Management
Time Management
Collaboration Skills
Personal Effectiveness/Credibility
Flexibility
Stress Management/Composure
Required Skills / Abilities:
BS degree or equivalent; or four to six years' related experience or training; or equivalent combination of education and experience.
Proven managerial experience
Strong team building, decision-making and people management skills.
Adequate knowledge of business and management principles (budgeting, strategic planning, resource allocation and human resources).
Be knowledgeable of safety, quality, productivity, demand creation, inventory, and stewardship processes.
Multi-tasking and organized.
Able to maintain a dependable and flexible work schedule.
Ability to create accountability and to lead by example.
Excellent interpersonal skills and communication with all levels of management.
Supervisory Responsibility:
This position oversees the operations of a particular facility. The role is responsible for all operations roles withing the facility.
Work Environment:
This position operates in a manufacturing environment. At times, the employee will be exposed to manufacturing environment, including forklift traffic, fumes, noise, and operating manufacturing equipment.
Physical Demands:
While performing the duties of this job, the employee is regularly required to squat. Must be able to bend at the knees, and flexible enough to work in awkward positions.
Must be able to stand and work on your feet for extended periods of time.
The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; and talk or hear.
Must be able tolerate fluctuations in temperature and humidity.
Must be able to work with hands and have the manual dexterity to use misc. hand tools (i.e. hammer, screwdriver etc.).
Specific vision abilities required by this job include distance vision, peripheral vision, depth perception, and the ability to adjust focus.
The noise level in the work environment is usually moderate.
Position Type and Expected Hours of Work:
This is a full-time position. Days and hours of work are Monday through Thursday, 6:00 a.m. through 4:30 p.m. May also require some weekend work.
Travel:
No travel is expected for this position.
Required Education and Experience:
Bachelor's degree or four years' related experience or training; or equivalent
combination of education and experience
Preferred Education and Experience:
Bachelor's Degree
Manufacturing experience
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Other job duties and responsibilities may also be assigned by the incumbent's manager at any time based upon Company need.
OTR Engineered Solutions, Inc is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status.
General Manager
Customer service manager job in New Braunfels, TX
Skytex Homes is a Texas-based, privately-owned manufactured home retailer specializing in land/home packages and home sales. We have access to many different manufacturers and product lines giving us an edge on the competition. With a commitment to serving customers across Texas and beyond, the company offers a diverse selection of high-quality homes. Prospective homeowners can visit the sales center in New Braunfels, TX, to explore home options and learn more about available communities. Skytex Homes is known for its focus on delivering customer-centric housing solutions.
Role Description
This is a full-time, on-site role for a General Manager at our flagship newly opened sales lot in New Braunfels, TX. The General Manager will oversee daily operations, develop and train on sales strategies, lead the sales team, and ensure operational excellence. Responsibilities also include financial management, driving customer satisfaction, and maintaining compliance with company policies and legal requirements.
Key Responsibilities
Sales and Marketing Leadership: Develop and implement sales strategies to meet or exceed monthly and annual targets. Lead marketing initiatives, including promotions, advertising, and community outreach to attract potential buyers.
Team Management: Recruit, train, coach, and motivate the sales team and support staff. Conduct performance evaluations, provide feedback, and handle disciplinary actions as needed to build a motivated workforce.
Operations Oversight: Manage daily dealership operations, including inventory control of manufactured homes, lot maintenance, and customer service processes. Ensure the lot is visually appealing and compliant with safety standards.
Financial Management: Prepare and manage budgets, monitor expenses, and generate financial reports. Track sales metrics, occupancy goals, and profitability to optimize performance.
Customer Relations: Handle escalated customer inquiries, resolve complaints, and ensure high levels of satisfaction. Oversee the sales process from lead generation to closing deals.
Compliance and Legal: Maintain knowledge of legal requirements related to manufactured home sales, including zoning, financing, and warranties. Obtain and maintain appropriate sales licensing as required by state regulations.
Vendor and Inventory Coordination: Negotiate with manufacturers and suppliers for home inventory. Coordinate deliveries, setups, and inspections to keep stock levels optimal.
Reporting and Analysis: Analyze market trends, competitor activities, and sales data to inform strategic decisions. Provide regular updates to upper management on lot performance.
Qualifications
Minimum of 5-7 years in sales or retail management, with at least 2-3 years in the manufactured housing industry
Strong leadership, team management, and employee coaching skills
Sales, customer relationship management, and business development expertise
Operations management, financial planning, and strategic decision-making abilities
Excellent communication, technological, organizational, and problem-solving skills
Familiarity with CRM software and inventory management
Ability to work in a fast-paced outdoor environment, including weekends as needed
Compensation and Benefits
Competitive salary and performance-based compensation package based on experience and skills
Benefits may include health insurance, retirement plans, and paid time off
Service Center Assistant Manager
Customer service manager job in Irving, TX
This position will assist in the management of all operational activities and associated costs of the assigned service center while maintaining a focus on maximizing production efficiencies and providing superior customer service.
Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important).
ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
Monitoring inventory levels and, with the Managers approval, adjusting when appropriate
Maintain a team member structure to accomplish the service center mission in an effective and efficient manner
Assist in the Interview process and recommend applicants for hire
When necessary, communicate with customers in person, on the telephone, executing superior customer service and communication skills
Plan and coordinate work, train and motivate, monitor, and evaluate performance of service center team members; ensure their ability to safely operate material handling equipment to move materials to and from storage configurations; counsel, reward, and discipline, as necessary
Maintain all equipment at a sufficient number and condition to accomplish the service center mission safely and effectively.
Train team members to work productively with a high sense of professionalism, urgency, and orientation towards positive customer service
Provide superior customer service by ensuring all Customer Pick-Up procedures, policies and processes are followed
Monitor, document, and report inventory discrepancies and return goods
Work in accordance with company safety policies and maintain a safe working environment
Assist with asset control in shipment procedures and departmental security issues
Assist in the coordination of shipping and delivery with Purchasing Department
Prepares performance assessments and/or progress reports for Warehouse Customer Service Specialist (all levels). Responsible for documenting key events and any other pertinent information about said employees to use for the performance assessment
Punctuality and regular attendance are essential to managing on-site customer service.
Reviews daily warehouse schedule for the department to ensure proper coverage for the shift. Notifies Service Center Manager of any variances immediately.
Completes appropriate HR forms for warehouse team members.
Conducts safety and 5-S audits and maintains good housekeeping in the Service Center.
Manage and document the delivery of products via company delivery vehicle.
NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
Supports the customer service, sales, and technical support function for all Service Spring Corp product divisions.
Assist in administering order entry control and pricing policies consistent with company guidelines.
Assist with the loading and unloading of trucks if necessary.
Provides suggestions regarding new product and service opportunities.
All other duties as assigned
PHYSICAL DEMANDS & WORK ENVIRONMENT:
Physical ability to do work requiring frequent lifting, twisting, bending, stooping, pulling, pushing, walking, and standing for 8+ hours per day
Ability to frequently bend, stretch and lift up to 50 pounds
Must be able to operate a forklift and have a clean driving record
COMPETENCY, KNOWLEDGE, SKILLS & ABILITIES:
Knowledge of overhead garage door products, garage door repair and installation
Outstanding computer skills, proficiency in Microsoft Excel and Word is required
Outstanding oral and written communication skills
Must be friendly and patient
Professional appearance and strong work ethic
Ability to work independently and resolve issues based on discretion and good judgment
Positive attitude
Highly ethical
Superior customer service skills
Able to change focus frequently and often while being detail orientated and well organized
Conflict resolution and problem solving are key components of this position as well
Must be able to operate a forklift and have a clean driving record
EDUCATION & EXPERIENCE:
REQUIRED:
High School diploma
PREFERRED:
Preferred: B.S. or B.A. in business or industrial related field
The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO