Customer service manager jobs in Tigard, OR - 969 jobs

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations

Job Role: Resident District Manager 7 Years+ Work Authorization: US Citizenship and Green Card Functions as the central point of contact for one complex account with multiple locations, and possibly multiple contracts. Oversees performance of unit management including budget development, client relations, sales and profitability performance, conformance with company policies and procedures and staff training and development. Liaison between company resources and unit operating managers. Minimum Qualifications & Requirements: Minimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 5 years MUST HAVE: Bachelor's Degree or equivalent experience. Have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively. Have culinary production experience and a strong background in safety and sanitation compliance. Demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC) and is proficient in computer skills and report management experience. This does not apply to external candidates. Valid driver's license required. Minimum Management Experience - 5 years. Minimum Functional Experience - 5 years. Please share your resume ASAP.

Job Description within Keller Executive Search and not with one of its clients. This senior position will lead Customer Service for Keller Executive Search in Portland, OR, United States, shaping strategy, building scalable processes, and partnering across the firm to deliver measurable impact. Key Responsibilities: - Define the Customer Service vision, roadmap, and annual operating plan aligned to business goals. - Build and lead a high‑performing Customer Service team; set clear objectives and coach managers. - Own Customer Service KPIs and reporting; drive continuous improvement and operational excellence. - Establish scalable policies, processes, and tooling for Customer Service across regions. - Partner with executive leadership and cross‑functional stakeholders to deliver outcomes. - Manage budgets, vendors, and risk within the Customer Service portfolio. Requirements 7+ years in progressively senior roles within the relevant discipline; experience leading managers. Demonstrated success building scalable processes and delivering against OKRs. Strong analytical and financial acumen; fluency with data tools and business cases. Excellent stakeholder management and executive communication skills. Working knowledge of applicable local laws, standards, and industry best practices. Bachelor's degree required; advanced degree or certifications are advantageous. Benefits Competitive compensation: $140,000-$180,000 USD Opportunities for professional growth and leadership development. Company culture: Flat management structure with direct access to decision‑makers; open communication environment. Full medical coverage. Equal Employment Opportunity Statement: Keller Executive Search provides equal employment opportunities to all qualified applicants and employees. Employment decisions are based on merit, qualifications, and business needs, without regard to protected characteristics under applicable law. Commitment to Diversity: An inclusive and equitable workplace is actively fostered. Hiring, development, and advancement practices are designed to broaden representation and ensure fair access to opportunity. Data Protection and Privacy: Personal data is processed solely for recruitment and employment purposes, in accordance with applicable data‑protection laws (including GDPR where relevant). Information may be retained for compliance and legitimate interests, subject to data minimization and security controls. Pay Equity: Compensation practices are reviewed to support pay equity for substantially similar work, accounting for bona fide factors such as experience, education, and performance. Health and Safety: Workplace health and safety obligations are observed in line with applicable national and local requirements. Employees are expected to follow all safety policies and promptly report hazards. Compliance with Law: All recruitment, selection, and employment practices are conducted in compliance with applicable laws and regulations in the jurisdiction of employment. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. With rapid growth and an expanding customer base, our internal systems need to be just as scalable and agile as the product we deliver. Salesforce sits at the core of our GTM and customer lifecycle strategy. We're looking for a Director of Software Engineering to lead the strategy, development, and scaling of the systems that power our Customer Support and Customer Success teams. You'll own the engineering roadmap for Salesforce Service Cloud and Gainsight, ensuring our teams have the tools and insights they need to deliver exceptional outcomes for every customer. As additional responsibility, the role will also focus on Salesforce Platform Operations, you'll lead the team responsible for building and optimizing the Salesforce ecosystem, ensuring it's tightly integrated with the rest of our tech stack, secure, and future-ready. What You'll Do: Lead Salesforce Engineering & Platform Operations Own the end-to-end architecture and development of platforms that power our post-sale experience, including Salesforce Service Cloud and Gainsight. Drive improvements in case management, ticket routing, escalation processes, customer onboarding, and proactive health monitoring. Build scalable, secure integrations between Salesforce, Gainsight, and the broader SaaS ecosystem using APIs and integration tools. Build and lead a high-performing team of engineers and admins focused on Salesforce development, integration, and operations. Own the Platform Operations to enable architecture and technical roadmap across Sales Cloud, Service Cloud, CPQ, Experience Cloud, and other Salesforce products. Ensure our Salesforce platform is scalable, performant, and aligned to business goals across sales, marketing, support, and operations Lead a team of engineers and administrators focused on support and success technology. Implement engineering best practices including code quality standards, agile planning, and DevOps/CI-CD workflows. Champion and manage DevOps for Salesforce using Copado, including version control, automated testing, release management, and environment strategy. Foster a high-performance, inclusive team culture centered on collaboration, innovation, and continuous learning. Oversee the integration of Salesforce with internal systems and external platforms via Boomi (or equivalent middleware/iPaaS), ensuring smooth data flows and reliable business processes. Strategic Partnership & Execution Work cross-functionally with RevOps, Post Sales Business teams, Finance, Product, and IT leaders to understand requirements and translate them into scalable technical solutions. Collaborate with the data team to enable reporting, analytics, and data governance across Salesforce and connected systems. Guide the platform's growth through streamlining platform operations and release management for the organization. Drive Engineering Culture Foster a collaborative, high-ownership team culture grounded in continuous improvement, innovation, and learning. Mentor and coach team members on Salesforce best practices, architecture, and leadership development. Identify and address gaps in skills, process, or tooling to accelerate team impact. What You Bring: 10+ years of experience in software engineering, with 5+ years of hands-on leadership in Salesforce platform development and operations. Deep understanding of Salesforce architecture and custom development (Apex, LWC, SOQL, Flows). Proven experience implementing and managing Copado or other Salesforce DevOps tools for version control, CI/CD, and release pipelines. Strong experience with Boomi or similar integration platforms (Mulesoft, Workato, etc.), including integration design, monitoring, and error handling. Track record of leading Salesforce implementations and supporting GTM functions in a fast-paced SaaS environment. Solid grasp of data architecture, governance, and compliance (GDPR, SOX, etc.). Strong communication and stakeholder management skills; ability to align technical solutions with strategic business objectives. Salesforce certifications (e.g., Application Architect, System Architect, Platform Developer II) strongly preferred. Nice to Have: Salesforce certifications (e.g., Service Cloud Consultant, Experience cloud consultant ). Familiarity with customer success KPIs such as NPS, churn risk, adoption metrics, and expansion forecasting. Experience supporting knowledge bases, self-service portals, in-app chat, or AI-powered support tooling. Background in post-merger org consolidation or multi-cloud Salesforce environments. Understanding of product-led growth strategies and usage-based billing models. #LI-VC1 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$191,730-$301,290 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

Job DescriptionWho are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary Smarsh is seeking a Customer Success Manager to be part of the growing Smarsh Customer Success Team. In this role you will be responsible for managing the needs of Small Business clients, resolving inbound questions, and maintaining the monthly renewal processing. Ultimately, you will assist Small Business clients in achieving their business goals and finding the most value with their investment in Smarsh products. You are the customer's trusted partner, with the goal of driving our customer's success and establishing loyal relationships with Smarsh. How will you contribute? Demonstrates capability to excel in MM CSM responsibilities Ability to manage territory and drive ownership of a Smarsh directed project or program Serves as an SME for Smarsh processes and procedures, able to coach or onboard other CSMs Deliver high level of responsiveness to assigned Mid-Market tier accounts Work with clients via Retention Cases, prevent and manage churn Tracks activity in SalesForce.com, and accurately logs outcomes of customer discussions Maintains daily/weekly meetings for assigned accounts (~40- 100k ARR), typically a territory of approximately 120 accounts Prepares and hosts Business Reviews for top assigned accounts in territory Consistently meet or exceeds target customer activity metrics and SLOs Manage assigned client contracts, invoices, billing, SLA reporting requirements Process contract changes including add-on services, downgrades, cancellations Create accurate quotes and obtain purchase orders for Smarsh services (exports, imports, 1x training fees) Identify additional add on services to grow account, partner with sales for new opportunities identified Effectively manage and drive closure of renewal business Identify At Risk Clients and determine needed remediation path Take ownership for resolving customer issues; Partner with other internal teams to ensure client's needs and resolution with escalated issues are being met. Drive client adoption of Smarsh products and services via leading trainings or recommending for Professional Services custom trainings; provide valuable insights and best practices to customers based on their deployment Work as part of a collaborative team and provide feedback for improvement to internal stakeholders What will you bring? 3+ years' experience with customer service, customer success or inside sales preferably for the financial industry or similar highly regulated industry -or- 1.5+years' experience in MM role or similar BA/BS degree or 4+ years' experience in customer success in lieu of a degree Completion of Customer Success outside learning Effective oral and written communication skills Strong organizational skills Detail oriented Proficiency at juggling multiple tasks Ability to quickly understand questions and problem solve Proven results in driving customer health and satisfaction resulting in loyalty and advocacy Ability to deliver presentations to Sr leaders, accounting, &/or technical audiences Intermediate knowledge of the Smarsh or heritage Actiance Product Suite MS Office Suite knowledge (PPT) Ability to independently navigate ambiguity The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. Any applicable bonus programs will be discussed during the recruiting process. The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. Local cost of living assessments are done for each new hire at the time of offer.About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Levi Strauss & Co. isn't your typical retailer. We've been pushing boundaries since 1873, inventing the blue jean, redefining khakis, and breaking barriers with size-inclusive activewear. We champion sustainability and ethical practices. Our brands (Levi's , Dockers , Beyond Yoga ) stand for freedom and self-expression. Supervisors contribute as an integral member of the store management team by contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth. We're looking for a Supervisor who shares our values: Embraces Originality and Integrity: You share our passion for fashion and understand the importance of our brand heritage. Empathy for Customers and Co-workers: You add positivity to our store culture and play a part in driving a memorable experience for our employees and customers. Demonstrate Courage: We lead with our values. You feel supported to make decisions and lead by example. You are a role model and aspire for more. Drives Performance: You're results-oriented and support the team. You'll support the leadership team to success: Growing Sales: Execute sales strategies and monitor performance to drive revenue growth. Be a coach: Guide and support team members through effective mentorship and leadership. Operational Excellence: Manage daily store operations to ensure efficiency and maintain high standards. Customer Focus: Ensure exceptional customer service and foster a welcoming shopping environment. The role requires someone who: Is good with people and able to support, assist, and coach store associates to perform their work effectively. Complies with all Levi's Stores policies, procedures, and programs, while able to follow directives of store management. Consistently meets or exceeds established store and individual sales and performance goals. Can handle heavy lifting (up to 40 lbs.) and constantly moving around, kneeling, carrying items, reaching overhead, and climbing ladders. Must have reliable transportation. Must be 18 years or older. Life-Enhancing Perks: Full-Time Employees: Unwind & Recharge: 3 weeks of paid time off for the first year, growing to 4+ weeks thereafter. Health & Wellness: Immediate medical, dental, and vision coverage. Free Medical Premiums w/Live. Full-Time & Part-Time Employees: Make a Difference: Paid volunteer hours & charity donation matching up to $2000/year. Live in Levi's: 60% employee discount. Retire Sooner: 125% match on your 401k, up to 6%! That's getting $1.25 for each $1 you put in. Free $$$. Level Up: Grow here, don't just work somewhere. Explore advanced opportunities at Levi's, Dockers & Beyond Yoga. LOCATION Portland, OR, USA FULL TIME/PART TIME Part time COMPENSATION The pay range for this role is from the higher of the required minimum wage based on local, state, or federal requirements or $17.05 - $28.45 per hour, varying with experience and qualifications. Current LS&Co Employees, apply via your Workday account. Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or vmental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment or discrimination of applicants or employees on the basis of any protected classes. We have established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment. We may ultimately pay more or less than the posted range based on several factors. However, LS&Co pays at least the local, state or federal minimum wage, whichever is higher. The amount a particular employee will earn within the wage range will be based on several factors including, but limited to, relevant education, qualifications, experience, skills, seniority, store location, performance, shift, travel requirements, sales or revenue-based metrics, and business needs (LS&Co.) offers a total rewards package that includes competitive pay, incentive plans, and a wide array of benefits designed to help you, and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. These benefits include paid leave, life and disability insurance, 401(k) match and health care benefits for eligible employees. The amount and availability of any bonus, benefits or other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Househappy is seeking a results-oriented Home Services Manager to lead our Customer Service/Sales function. The Manager will own results for meeting core job goals and driving ancillary sales, ensuring high-quality service delivery and revenue growth while supporting and developing a remote team. Key Responsibilities * Own results for meeting monthly team and departmental goals, including core job KPIs and ancillary sales targets (add-ons, upgrades, cross-sells). * Manage end-to-end job operations: schedule, coordinate, and oversee home maintenance and improvement service jobs to completion. * Lead, coach, and develop the Customer Service/Sales team; set clear objectives, monitor performance, conduct reviews, and implement improvement plans. * Ensure timely, accurate communication with homeowners and service providers; resolve escalations and maintain high customer satisfaction. * Define priorities and allocate workload to meet company goals efficiently; enforce process adherence and best practices. * Use and implement tools available like AI to review and proof bids and estimates for accuracy upon acceptance. * Build and maintain strong relationships with customers and service providers; create strategies to increase ancillary revenue and repeat business. * Collaborate with cross-functional teams (Director of Home Services, operations, marketing, finance) to align initiatives and reporting. * Analyze performance data, produce regular reports, and recommend/implement process and revenue improvements. * Ensure compliance with company policies, quality standards, and safety requirements. Qualifications * 4+ years in Sales, Home Improvement/Home Services, or related fields, including at least 2 years in a supervisory or managerial role. * Proven track record of meeting operational goals and driving ancillary sales or revenue growth. * Proficiency with CRM systems and job management tools. * Strong leadership, coaching, and team development skills. * Excellent verbal and written communication and customer service skills. * Ability to multitask, prioritize, and manage a remote team effectively. * Professionalism, integrity, and a results-driven mindset. * Location: Remote role with annual travel to Portland, OR preferred; candidates in Oregon or SW Washington preferred. Success Metrics * Achievement of team KPIs (job completion, productivity, quality). * Growth in ancillary sales and average revenue per customer. * Customer satisfaction and reduction in escalations. * Team performance, engagement, and retention. Key Benefits * Performance-based incentives and monthly bonuses. * Generous PTO and 10 paid holidays per year. * Health, dental, and vision insurance. * 401(k) plan (no company match at this time). * Option for additional monthly bonuses based on sales performance. To Apply If you're ready to lead a high-performing team and own results that drive customer satisfaction and revenue growth, apply to join the Househappy team. Listing Type Hybrid Categories Banking | Business (General) | Business Development | Construction/Facilities | Customer Service | Facilities | Office | Operations | Professional Services | Real Estate | Technology Position Type Full Time Experience Level Mid Level Employer Type Direct Employer Salary Min 75000 Salary Max 100000 Salary Type /yr.

At Mongoose, we believe every conversation matters. We're on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose? To move people forward. Whether it's helping a student navigate their first semester, connecting alumni with meaningful opportunities, or ensuring parents feel informed and supported-our AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide. We know that conversations aren't just a feature-they're the foundation of connection. That's why we focus on delivering insights, relevance, empathy, scale, and trust in everything we do. At Mongoose, we're transforming communication in higher ed because we believe reputation is a mutual responsibility, and the right insights fuel measurable outcomes. Join us and be part of a team that's making a real difference in education-one conversation at a time. As the Director of Customer Success & Growth, you'll lead the strategy and execution that shape the entire post-sale customer experience-from onboarding and adoption to renewal and expansion. You'll drive the operating model, coaching systems, and cross-functional alignment that ensure customers realize value quickly, remain healthy and engaged, and grow with us year over year. In this role, you'll play a critical part in protecting gross retention, accelerating net revenue retention, and creating a predictable rhythm of outcomes across the customer lifecycle. This role sits at the intersection of Revenue, Product, Marketing, and RevOps, serving as the connective tissue that ensures every customer understands our value, every handoff is clean, and every expansion opportunity is identified and acted on with discipline. Over time, you'll scale this function into a unified growth engine-deepening customer insights, strengthening our team's coaching and performance, and elevating how we deliver value and outcomes to institutions across higher ed.What You'll Do: Lead the Post-Sale Operating Model: Build and scale a consistent, predictable operating rhythm across onboarding, adoption, renewal, and expansion. You'll define lifecycle stages, exit criteria, health signals, and playbooks that give the team clarity, focus, and repeatability. Own Retention & Expansion Outcomes: Build and operationalize a clear expansion strategy that turns customer value into revenue growth. You'll define how the organization identifies expansion signals, sizes opportunities, qualifies commercial handoff, and executes renewals and upsell plays. Through strong coaching and disciplined inspection, you'll protect gross retention and deliver consistent, segment-level NRR performance. Elevate Customer Onboarding & Adoption: Ensure customers realize value quickly through a structured, outcomes-focused onboarding motion. You'll strengthen success planning, usage improvement strategies, and adoption plays that deepen product engagement and health. Provide Leadership Across CS & AM Functions: Offer strategic and operational leadership across Customer Success and Account Management, working through managers and team leads to elevate performance, coaching, accountability, and customer outcomes. Run the Post-Sale Inspection Cadence: Evaluate existing strategy for QBRs, health reviews, renewal/expansion forecast calls, and performance inspections to ensure they create visibility, remove blockers, and drive proactive decision-making. Develop a High-Performing Team: Coach and enable the post-sale organization to consistently deliver value. You'll strengthen capability across onboarding, adoption, commercial execution, and client relationship management. Partner Across Revenue, Product, Marketing, and RevOps: Serve as the connective tissue that aligns teams around a unified customer journey. You'll bring customer insights into roadmap decisions, lifecycle communications, and forecasting. Own Executive-Level Customer Engagement: Act as a senior escalation point for high-impact or at-risk accounts, strengthening alignment with institutional leaders and ensuring customers understand the value Mongoose delivers. Forecast Retention & Expansion with Precision: Partner with Revenue Leadership and RevOps to forecast renewal and expansion performance, diagnose gaps, and ensure predictable outcomes across segments. Champion the Voice of the Customer: Surface insights that inform product expansion opportunities, marketing narratives, customer advocacy, and strategic planning-ensuring every decision reflects what customers need to be successful. What You'll Bring to the Table: Deep Post-Sale Leadership Experience: You bring meaningful experience leading Customer Success organizations in B2B SaaS, with hands-on ownership of onboarding, adoption, renewal, and expansion motions. A demonstrated track record of owning GRR and NRR outcomes with clear, measurable improvements at scale. Strength in Building Operating Models: You know how to design and scale the systems, playbooks, lifecycle stages, health scoring, and inspection rhythms that bring clarity, consistency, and predictability to a post-sale organization. Commercial Acumen & Expansion Mindset: You understand how to translate customer value into renewal stability and expansion opportunity. You can size, qualify, and sequence expansions, and you know how to coach teams to execute them with discipline. Leadership Through Managers & Team Leads: You've developed leaders and high-performing teams by creating role clarity, building coaching systems, and elevating performance through accountability, empowerment, and clear expectations. Data-Driven Decision Making: You're comfortable diagnosing gaps through metrics and dashboards, using KPIs, forecasting, and coverage models to guide decisions-and ensuring your team acts on insights, not anecdotes. Executive Presence & Customer Credibility: You can step into complex situations with senior stakeholders, manage escalations with steadiness, and reinforce value in a way that builds trust, alignment, and confidence. Cross-Functional Collaboration: You work naturally across Revenue, Product, Marketing, Finance, and RevOps to create a unified customer journey, shared success metrics, and cohesive execution across the full lifecycle. Ability to Navigate Complex Environments: You thrive in multi-stakeholder settings-like higher education or similarly complex industries-where value must be tailored, proven, and reinforced across diverse personas and decision makers. A Builder's Mindset: You enjoy bringing structure to evolving environments. You balance empathy and accountability, and you know how to create clarity, raise the bar, and scale systems as the team and business grow. We Offer: Comprehensive medical, dental, and vision coverage 401K with company match: 100% of the 1st 3% and 50% of the next 2% Flexible PTO Competitive Leave Policies 13 paid holidays, plus a week off between Christmas and New Year's Eligible for up to a 10% annual bonus based on company and individual performance At Mongoose, we believe that diversity drives innovation, and inclusion builds stronger teams. We are proud to be an equal opportunity employer and are committed to creating a workplace where everyone feels valued and empowered. We welcome applicants of all backgrounds, experiences, and perspectives, and we do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the application process, please let us know-we're here to help.

SurveyMonkey is the world's most popular platform for surveys and forms, built for business-loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it's like having a team of expert researchers at your fingertips. Trusted by millions-from startups to Fortune 500 companies-SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com. What we're looking for The Customer Support Manager is a dynamic role responsible for leading, mentoring, and developing a team of customer support professionals. This position includes a range of activities from day-to-day team management to strategic planning and implementation, executing projects from inception to completion, and contributing significantly to the team's success and organizational impact. What you'll be working on Team Leadership and Development: Oversee a team of customer support professionals, providing guidance, mentorship, and performance management to ensure high-quality service delivery. Operational Management: Manage daily operations, ensuring efficiency, effectiveness, and adherence to company policies and standards. Customer Experience Enhancement: Continuously seek ways to improve the customer experience, leveraging insights from customer feedback and team performance data. Execution and Impact: Oversee and coordinate internal team projects to ensure effective implementation and alignment with departmental goals, while managing project communications and resources. Cross-Functional Collaboration: Work closely with other departments to align support initiatives with company-wide strategies and objectives, ensuring seamless execution and impact. Process and Quality Improvement: Identify opportunities for process optimization and quality enhancements within the support function, and lead these initiatives from concept to fruition. Professional Development: Engage in activities and projects that contribute to professional growth, focusing on the practical application of strategic planning and execution skills. We'd love to hear from people with Leadership and Strategic Management: 1+ years of experience leading a team, including mentoring and training. Experience in fostering a collaborative team environment and motivating team members to achieve high performance. Operational Excellence: Advanced knowledge of operational metrics and KPIs to gauge and improve team performance. Ability to design and optimize support workflows and processes for maximum efficiency and effectiveness. Stakeholder Management: Strong capabilities in managing stakeholder relationships across various levels of an organization. Proven record of successfully collaborating with other departments to enhance customer support strategies. Change Management: Experience leading change initiatives within customer support, ensuring smooth transitions and adoption of new technologies or processes. Skills in managing resistance and effectively communicating change benefits to teams and stakeholders. Problem Solving: Experience in identifying low to moderately complex problems and developing innovative solutions that enhance customer support delivery. Project Management: Ability to manage small projects or components of larger projects, focusing on execution and team coordination. Skills in organizing team resources effectively to meet project goals and deadlines. The base pay provided for this position ranges from $71,825.00 / year - $84,500.00 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience. Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office up to 1 day per week. #LI-Hybrid Why SurveyMonkey? We're glad you asked At SurveyMonkey, curiosity powers everything we do. We're a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life. We've been trusted by organizations for over 25 years, and we're just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia. We live our company values-like championing inclusion and making it happen-by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Store - PHX-PEORIA/LAKE PLEASANT BLVD, AZDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Job Description Play Street Museum in Beaverton, OR is looking for one customer service to join our 9 person strong team. We are located on 18021 Nw Evergreen Pkwy. Our ideal candidate is attentive, punctual, and engaged. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers $14.50/hour plus weekend party tips We are looking forward to hearing from you.

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 10257 Ne Cascade Pwy Location: USA Marshalls Store 1029 Portland ORThis position has a starting pay range of $16.95 to $17.45 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Tommy Nobis Center Mission: Empowering People Through Employment Vision: Tommy Nobis Center envisions supportive communities where people with disabilities are afforded the opportunity to work. Tommy Nobis Center is a Veteran Friendly Employer Under the supervision of the Nobis Enterprises Senior Manager, the Supervisor is responsible for non-personal administrative and mailroom support services. This position will be responsible for all or some of the following essential job functions and responsibilities based on the individual contract office needs. Essential Job Functions and Responsibilities: This position will ensure that customer issues are addressed and the management, direction, planning, training and other functions necessary for an effective mail and distribution service operation are performed based on the statement of work. The supervisor shall be able to fluently communicate in English to ensure the accuracy of the mail processing. Act as a liaison to the designated COR on a daily basis. The Supervisor should identify the correct mail stop for "courier delivered" packages for acceptance and signature by the addressee i.e. the IRS customers or the recipient who accepts on behalf of the addressee. The Supervisor is responsible for sorting mail by mail stop codes and/or organizational symbols for business unit pick-up of mail received within a set period of time detailed in the statement of work. Maintain security management control over all government-furnished space. Establish methods to ensure that all keys and electronic media are safeguarded and are not used by unauthorized personnel. Establish, maintain and follow written procedures for security incidents, such as suspicious packages and mailroom security breaches that include the protocol for proper contacts and notification. Responsible for coordination of time sheets, accident/injury reports, leave requests, and other reports as required by Nobis Enterprises' policy. Attend all Nobis Enterprises functions and supervisor training and meetings. Must schedule work in an efficient and responsive manner, i.e., scheduling pickups, etc. Supervise work and ensure that all materials and participants are in place to complete tasks. Maintain inventory of supplies needed to perform all aspects of the job as outlined in the statement of work. Must maintain an excellent attendance record. Supervisor will be available during operation hours and will ensure that the facility is staffed daily as required. The Supervisor will ensure that security procedures are constantly practiced. The Nobis Supervisor will ensure that surveys and logs are completed on a daily and quarterly basis. Other duties as assigned. General Administrative Support: Receive telephone calls and/or visitors and refer them to the appropriate person or office. Answer telephone by the third ring, correctly route callers, and take messages or forward to voice mail as appropriate. Make repair calls for facilities and equipment, coordinating with contract office personnel. Photocopy documents and other material in accordance with established office procedures. File all documents in a timely and accurate manner, and in accordance with established office procedures. Inventory Control: Responsible for inventory control services for all office supplies, which will be conducted in two phases utilizing the start-up and follow-on procedures. Start-up procedures involve the performance of all tasks required to put an office supply stockroom management program into operation. Follow-on procedures include the performance of all tasks required to receive, store, issue, order and maintain inventory accountability for office supplies. Will assist in the completion of the annual inventory and prepare the Annual Inventory Report which will be delivered to the Administrative Officer no later than December 31 each year. Equipment Maintenance: Serve as point of contact for troubleshooting office equipment problems and coordinating maintenance/repair for equipment. Attempt to correct equipment performance problems before contacting outside sources for repairs. If unsuccessful in resolving the problems will contact vendor for repairs and problem resolution. Mail Management: Provide all services in accordance with Internal Revenue Manual 1.22, Mail and Transportation Handbook. The IRS has a direct accountability system for its outgoing United States Postal Service mail and packages. Report metering errors as part of the monthly report. Maintain a current list of locations, addresses, hours of operation, volumes of incoming and outgoing mail, number of mail stops and number of deliveries in the IRS field Mail Centers that are not self-service ONLY. Receive and sort all incoming USPS mail and packages and count and maintain a log of each piece of mail. Keep a log with the addressee or the recipient's name accepting the package from the supply vendors for them to sign for the package. Sort envelopes addressed for delivery within IRS for customer pick up. Prepare all outgoing mail for dispatch into the USPS mainstream in accordance with USPS Regulations and guidelines and applicable IRS regulations and procedures. Open and review unidentified returned USPS mail. Research mail as necessary. Maintain a daily record of mail metering activity as well as recording data on the: Daily Record of Postage Meter Register Readings. Notify the designated COR in writing of new USPS regulations and postage changes. Provide written recommendations and/or suggestions on how the IRS may save postage costs and procedures necessary to implement such techniques. Sort, log and notify the addressee for registered, certified, return receipt, numbered, and insured mail within four (4) hours of receipt. Maintain written procedures for security incidents, such as suspicious packages and mailroom security breaches. Accountable Mail Handling: Sign for, log in, date-stamp and notify the addressee of all incoming Federal Express, UPS, Airborne, DHL, and any other overnight mail courier shipments. This position is responsible for all equipment provided by the current express mail or ground-shipping contractor. The Site Lead may request the required training for all personnel in the operation of the equipment. This position is responsible for receive, record, safeguard and dispatch all accountable mail which requires signature(s) in accordance with USPS regulations and guidelines and applicable IRS regulations and procedures. Maintain accountable mail logs which indicate the signature of IRS personnel who receive accountable mail and maintain a record on file in accordance with the USPS regulations. Mail Stop Database Maintenance: Maintain a computerized database of mail stops that include mail stop locations, room numbers, name of employee at each mail stop, and mail codes, i.e. organizations codes. Provide an updated list of all mail stops by mail codes to the couriers and locations each quarter. Initiate a survey once every four (4) month to be distributed at each mail stop. Monthly Mail Report: Prepare a comprehensive Monthly Mail Handling Report to the OFAR or Administrative designee no later than three (3) working days after the end of each month. Reports: Provide a monthly "courier delivered" packages report detailing all "courier delivered" packages when received. Submit a report each quarter which updates the list of all mail stops by mail codes, to the couriers and locations for the previous quarter performance period to the designated COR. Qualifications: Mission driven, guided by core values and a pleasure to work with. A demonstrated knowledge of Microsoft Office, Outlook, Word, Excel and PowerPoint Knowledge of people with special needs and experience with DOL standards. Experience with mail rooms operations is a plus. Site Lead should have general understanding of OSHA, Base and State and Federal regulations. All personal tax returns must be completed within the terms of law. Must pass drug screen and background check. Eligibility to work in the United States. Education: Associates Degree, or equivalent work experience. Prior Experience Desirable: Three to Five years' experience in an office/mailroom and/or inventory control setting. Special Skills/Abilities: Interpersonal : High level of interpersonal skills required to develop and maintain effective working relationships with contract contacts and professionals. Written Communications: Strong written communication skills required maintaining quality documentation and effectively communicating with a broad range of individuals and agencies including individuals who do not process oral communication well. Analytical: Strong analytical skills needed to analyze various job tasks and develop strategies to train individuals in these tasks. Oral Communications: Strong organization skills needed to prioritize all aspects of contract operations. Clearly communicates needs of job and advocates for self. Ability to communicate and present information informally and formally. Leadership: Strong leadership qualities required to supervise employees and effectively interact with varying levels of site personnel. Organizational: Strong organizational skills needed to prioritize all aspects of contract operations. Problem-Solving Strong problem-solving skills required to develop strategies to overcome obstacles and problems. Equipment Will identify need for adaptive aids or modifications of equipment at work site. Use of a computer, printer, copier, fax and telephone. Other Qualifications or Requirements: Mental Effort: Ability to work independently, set priorities, and coordinate all aspects of contract operations. Ability to make judgment decisions in following established guidelines. Physical Requirements: Ability to stand and sit for long periods of time; ability to lift and move items up to 25 pounds without assistance. Have a full range of motion in upper and lower body. Be able to reach overhead. Be able to work in various positions, including, but not limited to, stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time. Good hand dexterity. Good eyesight. Visual Effort: Environment is a well-lighted facility requiring average amount of visual effort. Adaptable to driving conditions - vision correctable to 20/20. Safety: Follows all prescribed safety regulations to diminish accidents. Understanding of OSHA safety requirements. Knowledge of evacuation procedures and the whereabouts of exits and fire extinguishers. Immediately report circumstances you consider may present a hazard to yourself and others. Report any accident whether minor or major. Declaration: This job description is not designed to cover or contain comprehensive listing of activities, duties or responsibilities that are required of the employee. They may be subject to change at any time. Work Environment: The work environment characteristics described here are representative of those that an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Please Enter Required Skills here

Job DescriptionWe have an exciting opportunity to join our Dietary Services department at our campus in Portland, OR. In the role of Dietary Services Supervisor, you will be responsible for managing dietary services of a treatment facility, including centralized menu planning and related purchasing, food preparation, and serving for clients, staff, and special events. Responsible for the day-to-day cleaning and sanitation of the kitchen and commons building. About the Opportunity: 40/hour week - Schedule to be Determined to meet department needs Rate of Pay: Starting at $23.56/hour (depending on experience) About You: You are mission sensed, seeking meaningful work and career growth. You have Excellent written and verbal communications. You have five (5) years' experience as a cook experience helpful, and one (1) year supervisory experience in the planning and preparation of meals for groups of 50 people or more preferable. You possess the ability to read and understand MSDS. You possess a valid Food Handler's Certificate You have a current driver's license for state of residence and a driving record acceptable by the agency. You have demonstrated ability to be an active team participant with strong interpersonal skills. You possess a High School diploma or equivalent. You possess the ability to take on new and varied tasks and assignments. Benefits: 100% Employer Paid Medical, Vision, and Dental for Full Time Employees 401k retirement plan matches Growth | Career track, continuing education, and professional development Generous Vacation and Sick Leave Free meals while on duty! And more! Application Details: Consideration of candidates will be ongoing, and position may close after 3 days of original posting. If you need accommodation to review the information and/or complete the application process, please contact the Human Resources Department. We are an Equal Opportunity Employer and Service Provider and support culturally linguistically diverse governance, leadership, and workforce. Trillium Family Services is a drug-free workplace. All final applicants will be subject to a criminal record identification check pursuant to ORS 181.536.727.537 and agency policy. We are an Equal Opportunity Employer and Service Provider and support culturally linguistically diverse governance, leadership, and workforce. We are guided by the simple yet crucial mission of building brighter futures with children and families. Pay Equity: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range. Application Details: For physical demands of position, including vision, hearing, repetitive motion, and environment, contact the HR department. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care. Consideration of candidates will begin as soon as 12/4 and position may close after this date without notice. If you need accommodation to review the information and/or complete the application process, please contact the Human Resources Department. Trillium Family Services is a drug free workplace. All final applicants will be subject to a criminal record identification check pursuant to ORS 181.536.727.537 and agency policy. We are an Equal Opportunity Employer and Service Provider and support a culturally linguistically diverse governance, leadership, and workforce.

We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: “So Much Fun It's Scary!” At Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all. We offer a comprehensive benefits package that includes: Flexible work environment Career advancement Competitive base salary Bonus opportunity Vacation, Personal, Sick and Holiday pay Medical, Dental, Vision, Disability, Life and AD&D insurance 401k with a company match 30% merchandise discount The Zone Manager's primary job function is to be fully accountable for the success of an assigned group of districts and driving sales by directing all operational aspects of district and store operations. The Zone Manager is responsible for ensuring that Multi-Unit Leaders make certain that their store staffs maintain clean, well-organized, and properly merchandised stores at all times and that all policies, procedures, and controls are followed. Responsible for overseeing all aspects of inventory control to ensure store shrink is within company guidelines by protecting company property and assets. The Zone Manager serves as the key strategic partner, and maintains a constant awareness of our competition within an assigned region. Responsible for establishing and maintaining ethical standards as a representative of Spirit Halloween. Sets an example to peer group and reporting team in ethical decision making. The Zone Manager is responsible for scouting markets within their defined area to verify and/or identify viable locations for the upcoming season. #Spirit Responsibilities Manage and direct a geographic region normally consisting of multiple districts within the Zone. Responsible for scouting and developing in depth knowledge of assigned market. Responsible for identifying any & all viable retail locations in preparation for the upcoming season. Responsible for suggesting sales plans based on historical data in market. Responsible for conducting detailed scope of works on locations and partnering with Facilities Managers and Real Estate deal makers. Responsible for scheduling any necessary work needed to locations while partnering with Facilities Manager and contractors. Responsible for scheduling all initial fixture and merchandise deliveries within Zone. Responsible for setting sales and operational goals and expectations, and ensuring that those goals and expectations are achieved. Responsible for overseeing the performance management of the District & Store Manager teams to meet all expectations. Schedule regular visits in all stores with District & Store Managers to ensure compliance in all areas of customer service, store operations, and loss prevention.. Train, challenge, motivate, encourage, and provide constructive guidance to District & Store Managers related to all areas of effective operations. Oversee District & Store Manager implementation strategies to meet all store performance goals. Responsible for establishing sales and operational plans with District & Store Managers to ensure that all tasks are managed and executed efficiently. Responsible for ensuring that District & Store Managers hire qualified candidates and ensure that all associates are properly trained. Ensure that District Managers effectively supervise Store Managers by planning, organizing and delegating tasks to meet store goals and expectations. Responsible for recruiting, hiring and training District Managers in all aspects of their jobs, and providing appropriate constructive feedback regarding performance and/or conduct. Ensure that District Managers maintain proper staffing levels to meet store needs and that associates properly record hours worked. Ensure that District Managers and Store Managers are kept current on all policies, procedures, programs and guidelines, and that all stores maintain a work environment free from discrimination and harassment. Ensure that all associates treat one another and our customers with courtesy and respect. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, education and/or ability required for this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. #Spirit Pay Range $85,500.00 - $115,047.00

We are seeking a proven leader in sales management and sales training to build and oversee a district for our team. This opportunity has a significant opportunity for growth. As an Applied Maintenance Supplies and Solutions, District Sales Manager, you will achieve your sales goals and margins by developing successful territories through hiring and developing sales professionals. Use your knowledge of the industrial marketplace, sales, and operations to lead multiple districts strategically and tactically. You will build on your strengths and think outside of the box while meeting / exceeding productivity objectives at both the top and bottom line. This is a highly visible position at Applied . This is your opportunity to join one of North America's largest independent industrial distributors in a high-level District Sales Manager position where you will have access to over 45,000 parts and critical products, such as fasteners, cutting tools, electrical components, hydraulics, and chemicals JOB DUTIES: Manage and exceed P & L goals from: sales, profit margins, territory development, and customer development. Hire, develop, and coach Account Managers from new hires to veteran personnel. Use leadership by example. Develop successful territories within the district through account development. Plan, control, and direct your district's programs and activities related to sales functions and customer service Drive key account growth personally and through others. Anticipate or investigate problems and take corrective action Provide sales personnel with time and territory management training Monitor pricing, purchasing and contract adherence for the district KEYS TO SUCCESS To excel in this role, you will have the qualities of a successful industrial sales management professional, including an outgoing personality, intense entrepreneurial drive, a commitment to customer service and relationships, a sense of humor, and persistent follow up and coaching skills. You will: Practice a leadership style based on collaboration and motivation. You'll need to establish relationships based on trust and encourage an open environment. We also like to have fun achieving our goals together. Use excellent interpersonal and written communication skills. Be a good listener and establish a strong sense of trust. Promote high morale by showing enthusiasm for your work and determination to achieve results. Lead by example. POSITION REQUIREMENTS 2+ years of proven sales management with tangible products, and repeat business too many different markets. Proven success in developing and leading a team to accomplish area and companywide goals, including hiring, training, and coaching. Have the ability to call on end users as well as senior management Willing to travel overnight 60-75% of the time. Preferred: Maintenance, Repair, Operations sales experience Industrial product knowledge Desired characteristics: Solid computer skills Ability and desire to learn new systems and processes quickly Self-motivated, drive to be the best Coaching skills to build a strong team Sense of Humor #LI-RB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. 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Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary Smarsh is seeking a Customer Success Manager to be part of the growing Smarsh Customer Success Team. In this role you will be responsible for managing the needs of Small Business clients, resolving inbound questions, and maintaining the monthly renewal processing. Ultimately, you will assist Small Business clients in achieving their business goals and finding the most value with their investment in Smarsh products. You are the customer's trusted partner, with the goal of driving our customer's success and establishing loyal relationships with Smarsh. How will you contribute? Demonstrates capability to excel in MM CSM responsibilities Ability to manage territory and drive ownership of a Smarsh directed project or program Serves as an SME for Smarsh processes and procedures, able to coach or onboard other CSMs Deliver high level of responsiveness to assigned Mid-Market tier accounts Work with clients via Retention Cases, prevent and manage churn Tracks activity in SalesForce.com, and accurately logs outcomes of customer discussions Maintains daily/weekly meetings for assigned accounts (~40- 100k ARR), typically a territory of approximately 120 accounts Prepares and hosts Business Reviews for top assigned accounts in territory Consistently meet or exceeds target customer activity metrics and SLOs Manage assigned client contracts, invoices, billing, SLA reporting requirements Process contract changes including add-on services, downgrades, cancellations Create accurate quotes and obtain purchase orders for Smarsh services (exports, imports, 1x training fees) Identify additional add on services to grow account, partner with sales for new opportunities identified Effectively manage and drive closure of renewal business Identify At Risk Clients and determine needed remediation path Take ownership for resolving customer issues; Partner with other internal teams to ensure client's needs and resolution with escalated issues are being met. Drive client adoption of Smarsh products and services via leading trainings or recommending for Professional Services custom trainings; provide valuable insights and best practices to customers based on their deployment Work as part of a collaborative team and provide feedback for improvement to internal stakeholders What will you bring? 3+ years' experience with customer service, customer success or inside sales preferably for the financial industry or similar highly regulated industry -or- 1.5+years' experience in MM role or similar BA/BS degree or 4+ years' experience in customer success in lieu of a degree Completion of Customer Success outside learning Effective oral and written communication skills Strong organizational skills Detail oriented Proficiency at juggling multiple tasks Ability to quickly understand questions and problem solve Proven results in driving customer health and satisfaction resulting in loyalty and advocacy Ability to deliver presentations to Sr leaders, accounting, &/or technical audiences Intermediate knowledge of the Smarsh or heritage Actiance Product Suite MS Office Suite knowledge (PPT) Ability to independently navigate ambiguity About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The GCS U.S. Large Enterprises Client Group manages strategic corporate payment relationships with clients, including many multi-national organizations and acquires new corporate payments customers with revenue over $300M. This Manager, Large Enterprises Client Group is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio. **Job Responsibilities:** + Serve as payments expert for all corporate payments solutions within portfolio to deliver on the GCS value proposition. + Engage, develop and strongly influence mobilizers across multiple levels within the client's organization to demonstrate American Express' differentiated value and achieve profitability objectives. + Maintaining detailed understanding of the customers' business, their organizational goals and objectives. + Attend earnings calls, review annual financial reports, 10-K, and other financial tools to help identify and analyze client growth opportunities. + Interface with various divisions of American Express to develop and implement customized and strategic account plans. + Achieve portfolio growth and retention targets. + Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders. + Lead development of proposals and pricing for client renewal and expansion, negotiate client contracts, and oversee implementation of solutions. + Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to maximize/expand supplier network and spend growth. + Proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients. + Identify and develop relationships with decision-makers within client organizations to influence program management and growth. **Qualifications:** + Seeking a minimum of 5 years prior strategic relationship management and/or sales experience. Ideal skill set includes the following: + Must possess a sense of urgency to drive results. + Experience with managing complex and challenging clients. + Ability to foster and build new executive relationships and develop a strong web of influence within the defined client portfolio. + Demonstrate a deep resilience to drive results and win. + Entrepreneurial approach to portfolio management; able to identify opportunities and mange through sales process. + Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth. + Proven relationship management skills demonstrating a comfort level and effectiveness in seeking out and establishing relationships at C-levels and within cross-functional areas within Fortune 500 companies + Demonstrate effective oral and written presentation and communication skills, with the ability to influence internal and external partners. + Ability to gain in-depth understanding of client needs, to develop and execute a client-focused account plan with limited support and guidance. + Ability to effectively present products, technical solutions, and financials to clients in a strategic manner. + Must be able to work in a virtual environment + Ability to effectively influence and manage change and display solid leadership skills. + Sells with integrity, in alignment with compliance and internal partner business requirements. **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25023645