Customer Service Manager Jobs in Totowa, NJ

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Must reside in Bergen and/or Passaic County to travel for home visits within these regions. Travel up to 75% required. Position Purpose: Develops, assesses, and facilitates complex care management activities for primarily physical needs members to provide high quality, cost-effective healthcare outcomes including personalized care plans and education for members and their families. Evaluates the needs of the member, barriers to accessing the appropriate care, social determinants of health needs, focusing on what the member identifies as priority and recommends the plan for the best outcome Develops ongoing care plans / service plans and identifies providers, specialists, and/or community resources to address member's unmet needs Identifies barriers to care and provide appropriate care management interventions Coordinates between the member, family/caregivers, and the care provider team to ensure members are receiving adequate and appropriate person-centered care services Provides ongoing monitoring of member status and progress towards care plan Collaborate with member, caregivers, and appropriate providers to revise or update care plan / service plan as necessary to meet the member's goals / unmet needs Provides resource support to members and care managers for various services (e.g., employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans, as appropriate Facilitate care management and collaborate with appropriate providers or specialists to ensure member has timely access to needed care or services May perform telephonic, digital, home and/or other site outreach to assess member needs and collaborate with resources Collects, documents, and maintains all member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators Provides and/or facilitates education to members and their families/caregivers on disease processes, resolving care gaps, healthcare provider instructions, care options, referrals, and healthcare benefits Provides feedback to leadership on opportunities to improve and enhance care and quality delivery for members in a cost-effective manner Complies with all policies and standards Education/Experience: Requires a Degree from an Accredited School of Nursing or a Bachelor's degree in Nursing and 2 - 4 years of related experience. License/Certification: RN - Registered Nurse - State Licensure and/or Compact State Licensure required Pay Range: $55,100.00 - $99,000.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

This role is posted on behalf of my client: REQUIREMENTS/Details: 3+ years of CSM/ Technical Account Management experience in Saas (must be in this type of role right now) Must be working with technical teams: Directors of IT, IT Support Managers, CIO's, CTO's. Must have experience from the current role owning a book of business Must be able to go into the New York office 3x a week (Mon, Tues. and Thurs) Comp: $120k base, $150k+ ote (some flexibility) IF YOU ARE UNABLE TO MEET THESE REQUIREMENTS, OR AGREE TO THESE DETAILS, YOU NEED NOT APPLY Job description About The Company: My client is inventing a new way of managing IT end-to-end for IT professionals and IT teams around the world. My client's all-in-one AI-powered IT platform is revolutionizing the IT industry. By creating an AI-powered IT platform, their all-in-one Remote Monitoring and Management (RMM) Helpdesk, Ticketing, and Reporting solution helps over 12,0000 companies achieve 10X operational efficiency, cut down time-to-resolution, and deliver better outcomes, faster. Their team of passionate, dedicated, and committed individuals is driven by a shared mission to unleash everyone's potential and constantly innovate. We create an open, transparent, and supportive environment that gives our teams the autonomy, resources, and freedom to thrive. We are looking for a Customer Success Manager to join our growing New York Branch! Our Customer Success Managers are the face of the company to our clients. Your goal is to learn as much as possible about our customers' needs and their business workflow. As a Customer Success Manager (CSM) for our Strategic team, you will be expected to deliver value and ROI to their largest clients. These long-lasting relationships are built via exceptional customer service, understanding customers' technical needs, challenges, complex working environments, and top-notch onboarding of new customers. As a part of the Strategic CSM team, you will be responsible for the success of the account, managing the partnership, monitoring, analyzing and optimizing the data and working towards quarterly targets and KPIs. Responsibilities: Serve as the primary point of contact between clients and the their team Build and maintain strong relationships with clients Onboard new customers and conduct ongoing quarterly Business Reviews Lead value-driven conversations with your customers Serve as a technical authority for customers queries on the Platform. Analyze key account statistics and performance metrics to identify pain points Educate clients on how to best use the platform aka “best practices” Proactively identify (growth) opportunities and optimization points for their clients Organically grow your portfolio of clients by delivering additional solutions and tools based on business needs Demonstrate continuous value of our company's solutions by keeping high retention rates Lead online walk-throughs, webinars, consultations and one-on-one demos for a full onboarding experience Requirements: 5+ years of experience in a technical and customer-facing role, managing large VIP customers Understanding of IT infrastructures (Networks and Operation Systems) or interest and readiness to learn Solid understanding of customer lifecycle stages Ability to understand complex technology and explain it simply Strong quantitative and analytical skills; ability to identify data trends A proven record of retaining, developing, and growing multiple client relationships Committed to customer satisfaction with a passion for customer success Ability to work in a fast-paced dynamic environment Superior organization and prioritization skills, with strong attention to detail Self-motivated, detail-oriented with strong communication and interpersonal skills Problem-solver, resourceful and independent Benefits and Compensation: For this position, we offer an annual salary of 160,000 (USD) as OTE. In addition to competitive salaries, they offer an enticing benefits package designed to support the well-being and professional growth of our employees. This package includes stock options, comprehensive health insurance covering dental and vision care, as well as a generous allocation of paid vacation days.

We are a rapidly growing organization in the Manhattan, NYC/Jersey City, NJ area. We are seeking to hire a Senior Client Success Manager to join our team of professionals. The ideal candidate will be responsible for but not limited to the following responsibilities: Senior Client Success Manager will be a client-focused professional who is passionate about account growth, retention and providing a world class service experience. Senior Client Success Manager (CSM) to lead and grow strategic relationships with our key clients in the consumer electronics sector. This role is pivotal in ensuring client satisfaction, driving retention, and delivering on business outcomes through effective cross-border ecommerce fulfillment solutions. You will act as a trusted advisor and advocate for clients, navigating complex logistics, customs, and supply chain needs within international ecommerce. Job Responsibilities: Client Relationship Management: Serve as the primary point of contact for enterprise-level consumer electronics clients. Develop deep understanding of clients' ecommerce business models, goals, and fulfillment challenges. Lead regular business reviews, performance updates, and strategic planning sessions with clients. Ecommerce Fulfillment Expertise: Leverage deep knowledge of cross-border ecommerce logistics to guide clients through market expansion, international shipping, customs compliance, and fulfillment optimization. Collaborate with internal logistics, product, and operations teams to ensure seamless fulfillment experiences. Account Growth & Retention: Identify upsell, cross-sell, and renewal opportunities aligned with client goals and organizational strategy. Drive client satisfaction through data-driven insights and proactive issue resolution. Build long-term client loyalty through value delivery and consistent performance. Job Requirements: 7+ years in client success, account management, or similar customer-facing roles. Must have consumer electronics industry experience. Manage onboarding and implementation of new solutions for assigned accounts. Analyze account health metrics (NPS, SLA performance, delivery times, return rates, etc.) and take corrective actions as needed. Use CRM and data tools to track customer progress and satisfaction. Proven experience working with clients in consumer electronics or high-tech products. Demonstrated expertise in ecommerce cross-border fulfillment, including logistics, warehousing, and customs processes. Strong project management and organizational skills. Excellent communication, presentation, and interpersonal skills. Analytical mindset with the ability to interpret data and provide actionable insights. Familiarity with ecommerce platforms (e.g., Shopify, Amazon, Magento), CRM tools (e.g., Salesforce), and logistics platforms. Education: Bachelor's Degree in Business, Supply Chain, Marketing, or a related field. MBA or equivalent experience a plus. Experience working with international fulfillment partners or 3PL providers. Knowledge of regulations and best practices for shipping consumer electronics globally

Must Haves: Four-year college/university degree / Minimum high school degree preferred Minimum of 2 years of related work experience in real estate services, travel/hospitality, retail, or change management. Communication - Comfortable corresponding with executive level clients, and interacting with individuals at all levels Organized - Detail oriented, confident, self-starter with exceptional organizational skills Proactive - Maintain a “can do” mentality with the ability to act with minimal information Professional - Project an approachable and professional image in personal appearance, manner, and demeanor. Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) required Must be able to use laptop, mobile device and wireless technologies POSITION SUMMARY The Work Place Ambassador is a key member of the company's onsite account team for the client. This individual will be responsible for supporting the creation and implementation of a workplace experience program that leverages technology, workplace design, amenities, and services to help drive associate engagement and retention for our client. The Community Manager will leverage employee data (both quantitative and qualitative) to help build a program that takes the employee workplace experience to the next level, partnering with cross functional teams to implement the strongest and most meaningful solutions. This individual will be responsible for the day-to-day tasks and initiatives related to the program. The ideal candidate will be hospitality-focused, showcase a contagiously positive attitude and exceptional communication skills, and have the ability to support facilities management and operations professionals in a faced-paced environment. We are looking for a highly collaborative self-starter who will thrive in situations where he/she can interact with and help people. DAY TO DAY: Provide high touch support to associates in the workplace. This includes, providing associates with tools, support, information and wayfinding to return to the office safely. Act as the first line of response to Technology and Facility related concerns, troubleshoot issues, and follow up as required. Work with other teams for more complicated issues all while tracking the issue to completion. Regularly assess space readiness, ensuring workspaces, conference rooms, and offices are safe and associate ready. Provide support for associates transitioning to and working within an unassigned and oversubscribed environment, including support for equipment and processes, introducing and reinforcing protocols & etiquette. Ensure complaints, questions, concerns and suggestions from associates are addressed and conduct follow-up, if needed. Obtain voice of the customer (quantitative and qualitative) to capture service needs. Share information with leadership and cross functional teams. Help support return to work safety guidelines, best practices, and standards for employees and cross-functional service teams. Compensation: $84,515 per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education.

The Customer Success Project Manager (CSPM) will work closely with the VP of Business Development in onboarding new accounts/customers. The CSPM will act as a liaison between newly onboarded customers and internal teams within the Multi-Pak organization. The CSPM will project manage the launch of the products including but not limited to, creation of project timelines, setting up documentation required for production, managing Customer Open Order Reports, forecasting expected sales, and overall, manage the project from inception to execution ensuring a successful launch. In instances where pre-market testing and/or packaging trials are required, the CSPM will be responsible for coordinating all aspects. This includes but is not limited to outlining the project scope, working alongside Procurement to ensure needed componentry is available, assisting with production execution (as needed) and, communicating results and next steps with internal/external stakeholders as appropriate. When appropriate, onboarded accounts will be successfully and independently transitioned to the Emerging Business Marketing Group within the Marketing Department. The CSPM will continuously onboard new accounts and transition as needed. The CSPM will work alongside the VP of BD in quoting new opportunities and setting up meetings with vendors. SKILLS and QUALIFICATIONS Highly organized. Meticulous attention to detail. Ability to multi-task knowing when to pivot. Quoting RFQs for new customers. Confident in speaking with clients and where appropriate, leading client calls. Ability to motivate team members across departments. An outgoing, self-motivated and self-starter individual. Can work independently and collaborate with team members as needed successfully. Strong analytical skills. Eager to learn market trends, industry & competitor news. Advanced knowledge of MS Office Suite (Excel, Outlook, PowerPoint, Teams, Word). Industry or related experience preferred. Ability to travel/visit clients off-site - (10% travel required). Nonessential Functions/Demands: Other responsibilities as assigned by manager. REPORTING RELATIONSHIP: • Manager: VP of Business Development • Managerial Responsibility: N/A PHYSICAL/MENTAL DEMANDS: Must be able to remain in the stationary position 80%

Plant Manager - Manufacturing - Base Salary to 115k/year - Hanover, NJ Our client, a distribution center specializing in metal products and serving industries such as defense, construction, aerospace, automotive, and manufacturing, is seeking a Plant Manager to manage and develop production processes, while leading supervisors and overseeing production staff. The Plant Manager will prioritize production safety, oversee operations, and ensure ongoing training and development for the entire production workforce, while also managing the recruitment, orientation, and training of new hires. Responsibilities: Develops and implements production plans and schedules, exceeding production goals and optimizing workflow. Promotes a safety-first culture, striving for an injury-free work environment and ensuring compliance with all regulatory agencies. Collaborates across departments to ensure efficient production and on-time delivery. Recruits, hires, trains, and retains production staff, leading an ongoing world-class orientation and development program. Focuses on improving manpower utilization to align with production processes and drive revenue growth. Oversees receipt, inspection, and storage of incoming materials, ensuring quality control and timely processing. Manages inventory control, material staging, and preparation for shipments and scrap processing. Develops production tracking and quality control systems to monitor production quality and capacity utilization. Ensures compliance with collective bargaining agreements (if applicable) and all company policies, including safety regulations and confidentiality requirements. Maintains and develops knowledge and skills to optimize production performance. Maintains regular attendance and adheres to the company's Code of Conduct and confidentiality standards. Qualifications: High School Diploma or equivalent required 5+ years of supervisory experience in production/manufacturing, preferably in metals industry Strong knowledge of safety systems, with completion of OSHA 30-hour and Accident Investigation certifications. Proficient in Microsoft Office and ERP systems Compensation: Base salary in the 100k - 115k/year range Generous comprehensive benefits package

We're seeking a Plant Manager to oversee and drive excellence in our production facility. This role requires a strategic thinker and hands-on leader who can manage day-to-day operations, ensure compliance, lead a high-performing team, and continuously improve processes for safety, efficiency, and quality. Key Responsibilities Lead all aspects of plant operations including production, maintenance, quality control, and logistics. Drive continuous improvement and efficiency through lean manufacturing principles. Ensure compliance with all regulatory requirements (USDA, FDA, OSHA, HACCP). Monitor KPIs and production metrics to assess plant performance and initiate improvements. Manage cross-functional teams and foster a strong culture of safety, collaboration, and accountability. Oversee plant budgets, cost control, and financial performance. Collaborate with supply chain, sales, marketing, and R&D to ensure on-time and high-quality product delivery. Respond effectively to operational challenges including equipment issues, production delays, or compliance matters. Champion sustainability initiatives including waste reduction, water conservation, and energy efficiency. Qualifications Industry Experience 7-10+ years in meat processing, food production, or a related manufacturing environment. Minimum of 5 years in a plant management or senior operational leadership role. Proven knowledge of meat processing methods, equipment, and cold chain logistics. Familiarity with supply chain management for perishable goods. Education & Certifications Bachelor's Degree in Food Science, Engineering, Business, or a related field. Equivalent experience may be considered. Certifications such as HACCP, ISO 9001, SQF are preferred. Training or credentials in Lean Manufacturing or Six Sigma (Green/Black Belt) are advantageous. Technical & Operational Skills Strong grasp of automated manufacturing systems and modern food production technologies. Proficiency in ERP systems and data-driven decision-making based on KPIs. Experience implementing and maintaining food safety systems and quality assurance protocols. Leadership & Communication Proven ability to lead, mentor, and inspire cross-functional teams. Skilled in crisis management and resolving operational disruptions effectively. Excellent verbal and written communication for internal coordination and external stakeholder engagement. Why Join Us? You'll be part of a dynamic organization with a commitment to safety, quality, and innovation. If you are passionate about operational excellence, leading people, and making a measurable impact in a fast-paced manufacturing environment, we'd love to hear from you. Apply now to take your career to the next level

* REQUIRED: this client is specifically seeking candidates with at least 4 years of US Military experience (preferably JMOs [5-10 year O3])* Junior Military Officers // Infantry Officers // Armor Officers Korn Ferry Military Division has partnered with our client on their search for a Service Manager at their Yonkers NY facility. This is a Fortune 500 facilities services company, consistently named one of “America's Most Admired Companies”, with over 30,000 employees worldwide. As a long-time Korn Ferry Military client, they strongly support the US Military and have great respect for the Leadership it produces. They have hired over 30 JMO in the past 7 years - all of them have greatly advanced in their careers; with over 400 facilities throughout the US, there is unlimited growth potential in this organization! Compensation: $125,000-130,000 OTE 1st year ($90K base + $30-40K bonus potential + $450 monthly car allowance + car insurance + monthly vehicle maintenance.) What You Will Do: Direct management of a Customer-Facing Service team (approximately 15 team members.) Hiring and Performance management - will manage overall team performance while fostering a safe working environment. Train your team on effective sales techniques (achieving sales, profit, inventory and payroll goals.) Provide hands-on support to direct reports (to include accompanying service representatives to customer sites, or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services) Facilitate successful resolution of customer related issues, as needed. Manage budget and any operational issues that affect service. Will be provided with a company-owned vehicle for traveling to and from customer locations Education and Work Experience: at least 4 years of US Military experience required; specifically looking for JMOs (5-10 year O3); Army Officers, Infantry Officers highly preferred Needs strong Team Management experience; experience in industrial sales or customer service highly preferred Title: Service Manager Location: Yonkers NY Client Job ID: 510660436

Reports to: Regional Sales Manager - NY and Director of Sales Eastern US Maison Marques & Domaines, Inc. is seeking for a motivated District Manager to join our Sales Team. In this role you will be responsible for marketing and selling MMD's international and domestic portfolio of fine wines and champagnes to distributors and other sales accounts. The major focus of the district manager is to maximize the sales of MMD brands to the trade and consumer though effective planning, relationship building with key accounts and distributors sales representatives, key account management and direct sales. The District Manager assists the Regional Manager in distributor's management and supplier visits management. The District Manager prepares required sales activity and administrative reports. Job duties: Sales and MarketingALL\tMaintains a thorough and current understanding of the culture, long-term objectives and industry news of the wineries represented by MMD USA. \tEnsures market penetration of all company products and maintains and improves the products image. \tAssists Regional Manager in developing and implementing marketing programs to achieve marketing objectives including sales objectives, distribution objectives, merchandising goals. Utilizes Programming and/or Incentive tools to help achieve sales goals. \tIdentifies with management assistance (Regional Manager and Director of Sales) key accounts in major markets/cities. Classifies them according to the criteria set by MMD USA and updates list quarterly \tLaunches new products in market and determines proper distribution channels. \tAssists the Regional Manager and Director of Sales in conducting monthly business reviews. Bi-weekly, provides written report summarizing market feedback, marketing success and challenges. \tConducts weekly tastings/seminars (attend 2 in store tastings / week) Distributor Management \tEducates distributors in understanding the culture, long-term objectives and current industry news of the wineries represented by MMD USA. \tRealizes a minimum of 6 work-withs per month when permitted by the distributor \tVerifies that targeted programs and objectives for each division are implemented and achieved. \tAssists Regional Manager in developing, training, motivating and managing sales personnel within territory. \tWeekly, coordinates team meetings/ GSM with distributor representatives. Account Management / Sales/ Relationship building \tProvides sales support/training to the accounts staff members to generate sales. \tImplements management of directed sales objectives to achieve penetration in various segments and territories which are of particular importance for each of the products. \tMakes regular sales calls to designated on and off premise accounts to cultivate customer relations and satisfaction with service provided. Visit 30-40 accounts / week minimum. \tMakes product presentations, promotes new and existing portfolio items to expand and grow the business. \tMeets/exceeds assigned monthly quotas and placement objectives using resourcefulness and persistence. \tEstablishes effective business relationships \tMonitors and maintains suggested pricing in off-premise licenses. \tUpdates and monitors prospective openings utilizing portfolio strength in establishing successful placements \tAssists customers with inventory management responsibilities (product availability/new product placement and rotation of stock). \tRecommends creates/designs wine lists, and wine by the glass programs. \tMerchandises off-sale/retail accounts and reset shelf space, cold box and build displays to correspond with promotions and incentive programs. \tComplies with MMD USA salesperson responsibilities and policies. Suppliers Visit Management \tOrganizes, prepares and develops agenda and itinerary for suppliers' visits \tKey accounts visits with suppliers \tOrganize and participate in trade events, education and consumer activities \tProvides written recaps to management on supplier's visits Reporting \tResearches, organizes and presents sales reports, quota attainment, market feedback and results every two weeks to the Regional Sales Manager and Director of Sales. Gathers necessary required information from Distributors or accounts. \tDaily report of sales activity to regional manager (Use of VIP and Karma daily) \tWeekly report to Regional Manager and Director of Sales \t Conducts market/pricing analysis as requested. Planning, Organization, Sales Activity and Task Management \tEstablishes an efficient work schedule (pre-approved by Regional Manager) that ensures key accounts are contacted and serviced as needed. \tDevelops and monitors depth and breadth of total MMD portfolio in key accounts \tUtilizes VIP Karma to manage work schedule, tasks, appointments, events and coordinates activities with MMD management. \tAnalyzes the total territory and each account to determine the priority, distribution volume and promotion opportunities. \tEstablishes priority brand objectives for each account for each sales call that will result in achievement of goals. \tParticipates in Sales Calendar creation and implementation for market and provides updates to Regional Managers and Director of Sales before new program implementation\t What you bring: \tBachelor's Degree desired with 5+ years industry related sales experience within the distribution, hospitality or supplier community. \tComprehensive and current knowledge/experience with wine and spirits including regions/varietals, product/food pairing techniques, basic production and service. \tValid driver's license, auto insurance and reliable auto. Acceptable driving record. \tAbility to lift and carry a 45(+) pound case of product on a repetitive basis. \tAvailable to work flexible hours including weekends as necessary. Additional hours required during the peak season of October, November and December. Job category: Sales and Marketing

Who You Are: You thrive in a collaborative, fast-paced environment and bring deep expertise in compensation and benefits. As the Senior Manager, Total Rewards for North America, you will lead total rewards strategy and execution across all three of our iconic brands-Jimmy Choo, Michael Kors, and Versace. You're a strategic thinker who is also hands-on, with a strong understanding of how competitive compensation and benefits programs support business goals and drive employee engagement. You will play a key role in assessing and optimizing our Total Rewards offerings across Capri Holdings Limited in North America. You're deeply invested in understanding our brands, culture, values, and people-and you know how to translate that understanding into impactful, data-informed programs. What You'll Do: Design and manage the US and Canada compensation programs, ensuring seamless administration through a close partnership with all carriers, vendors and key internal departments. They will also be responsible for partnering with the Senior Manager, Global Benefits on strategic initiatives within the region. Act as the primary Total Rewards business partner for HR and business leaders in North America. Design any new compensation programs (e.g., commission, bonus, etc.) for the North America region. Evaluate existing compensation programs, recommend changes, gather buy-in and lead change. Lead the annual Performance & Pay Review (PPR) process for the North American region. Partner closely with the Global Total Rewards and Workday Directors to ensure global programs meet the specific needs of the North America region. Keep the team up to date on all compensation and benefits legislative changes in North America (e.g., minimum wage, ERISA, ACA, etc.) Support US Benefits strategy and annual renewal along with the benefits team and the Global Total Rewards Director. Manages compensation surveys, conducts related analysis, researches market competitive practices, recommends new programs or enhancements based on cost/benefit analysis, benchmarking, and alignment with the company's strategic direction. You'll Need to Have: Bachelor's Degree Required Strategic and results-oriented compensation professional with 5+ years of experience Familiar with federal and state regulatory requirements governing benefit plans Advanced proficiency with the Microsoft Office Suite (Excel, Word, PowerPoint) We'd Love to See: Experience with Workday Consulting experience Demonstrated ability to maintain confidential information; strong ethics and integrity Ability to work collaboratively with others in a fast pace; initiative and results-focused Strong organizational skills, analytical ability and attention to detail Excellent communication and interpersonal skills Capri Perks: Generous Paid Time Off & Holiday Schedule Summer Fridays Internal mobility across Versace, Jimmy Choo and Michael Kors Cross-brand Discount Exclusive Employee Sales Fav 5 Cards (MK Discount for friends and family) 401k Match Paid Parental Leave Thrive Wellness Program Commuter Benefits Gym Discounts At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.

At WTHN, we believe acupuncture and Traditional Chinese Medicine should be accessible to all - unlocking transformative healing for the body, mind, and spirit. Our values guide how we show up every day, creating a consistent and exceptional experience for both our team and our clients as we grow. We offer acupuncture, cupping and ear seeding services as well as a curated wellness boutique. Our studios are a beautiful healing oasis where our clients come to escape and heal. THE ROLE OVERVIEW The WTHN Studio Manager role is designed for an experienced manager and enthusiastic people leader. This role will be responsible for overall performance of our Noho location excellence in operations, Best in Class hospitality, and revenue growth while cultivating a high-performing team, loyal community of members and collaborative culture. This role is expected to be fully present on the ground in the Studio working with all team members. The role may require working some non-traditional hours when needed by Studio teams as well as some nights, weekends, and holidays. This role will report directly to the Director of Field Operations. THE RESPONSIBILITIES Own store revenue, expense, and margin targets providing regular updates to leadership and building a holistic business plan including retail and treatments. Own new studio opening and ramp up from the ground up, collaborating with marketing and through local networking, flyering, partnerships and in-studio event execution Monitor, analyze, and take tangible action on KPIs to identify areas for improvement and develop action plans to drive operational efficiency, productivity, and meet + exceed financial goals. Deliver exemplary client experience through demonstrating exceptional hospitality and cultivate a team of hospitality stars. Oversee the performance and development of all employees, including daily and weekly accountability, performance evaluations, regular coaching, and training helping to support growth of top-talent. Foster a culture of excellence, teamwork, and continuous learning and improvement within the Studio team across clinical staff, facilities, and front of house. Maintain strict HIPAA compliance throughout the studio and hold the team accountable to HIPAA standards and policy. Own the staff schedule adhering to local laws and optimizing short- and long-term schedule execution. THE QUALIFICATIONS 3-5 years in a management position, ideally in a comparable personal care service business, including multi-role management with experience in business networking. Hands-on leader who thrives spending time on the floor while providing strategic, in-the-moment guidance. Excellent interpersonal skills, thrives on making personal client connections and finding ways to lift up other people's day and set the tone in a positive way in the studio Strategic thinker with ability to connect the studio goals to daily actions Obsessed with details and upholding operational policies and procedures to optimize performance and ensure consistent client experiences. Able to prioritize tasks on a daily, weekly, monthly and quarterly basis while pivoting to the needs of the business. Willing to work non-traditional hours when needed by Studio teams as well as some nights, weekends, and holidays Passionate about health, wellness and helping others lead their healthiest lives through acupuncture and wellness products The role may require working some non-traditional hours when needed by Studio teams as well as some nights, weekends, and holidays. THE PERKS!! Medical, Dental, and Vision Insurance HR Benefits Healthcare Flexible Spending Account (FSA) Paid Time Off 401(K) Pre-Tax Commuter Benefits Complimentary staff acupuncture, cupping, ear seeding, body magnets and herbs 35% off all retail products 15% off services and products for limited family & friends WTHN VALUES 💙Lead with empathy Compassion at our core. 📚Empower with education Knowledge is power. Sharing is healing. ✨Details make the magic. Small actions set us apart. 🌿(Healing) freedom within a framework Structure sets the stage for healing. 🚀Feedback is fuel We grow through honest reflection. 🤝A collaborative community Together we unlock our greatest potential.

Quality Bistro is seeking a General Manager to join our team! Our teams must embrace a guest-first approach to service, thrive in a high-energy, fast-paced environment and take great pride in the space they work in. Our General Managers are focused on FOH management team development and retention, hourly staff hiring and training, and ensuring the guest has the experience they want from dining with us. The GMs partner with their Executive Chef counterpart to drive sales, manage labor budgets, and provide consistent goals and communication to their teams. Quality Branded's seasoned corporate operations team focuses on development of aligned key systems companywide. Through robust training and professional development, we ensure General Managers are empowered to recruit and develop both their management and hourly teams and implement companywide systems, while overall managing their restaurants on a daily basis. Our great perks and benefits include: Annual bonus potential of up to 20% A consistent Monday-Friday schedule 401(k) with Company Match Company sponsored dining benefits including both Quality Branded restaurants and competitive restaurants A robust medical plan including significant employer contribution. Supplementary benefits including Dental, Vision, Life, and Transit benefits. Continuing Education Reimbursement and Manager Referral Programs Quarterly Stipend for Cell Phone and Professional Clothing Purchases New Parent Bonus Candidate must have: 3+ years experience as an AGM or GM High volume experience, 300+ nightly covers Stable work history showing progressive growth Passion for hospitality with a positive, flexible and hard-working mindset

A prominent global consulting firm provides expertise in audit, tax, advisory, and consulting. With operations in over 150 countries, it assists organizations in navigating complex challenges, focusing on innovation and risk management. They are currently hiring a Recovery and Resolution Planning Senior Manager seeking candidates with strong communication skills, the ability to manage diverse projects, and a passion for continuous learning in the consulting field. Responsibilities Regulatory Knowledge & Compliance: Expertise in recovery and resolution planning, with a strong understanding of regulatory requirements from the Federal Reserve, FDIC, and OCC, as well as the ability to adapt to evolving regulations. Program Leadership & Execution: Experience managing large-scale regulatory initiatives, overseeing planning, execution, and delivery while ensuring alignment with regulatory expectations. Financial & Liquidity Risk Management: In-depth knowledge of financial products, balance sheet management, ALM, liquidity management, stress testing, and regulatory liquidity requirements. Governance & Stakeholder Management: Ability to develop policies, procedures, and controls, engage with senior management and regulatory bodies, and lead approvals for major regulatory submissions. Communication & Analytical Expertise: Skilled in synthesizing complex regulatory requirements, preparing detailed reports and presentations, and effectively communicating insights to clients and stakeholders. Requirements Bachelor's degree 5 years of experience in Resolution Planning Good communication skills Desired Skills and Experience Responsibilities Regulatory Knowledge & Compliance: Expertise in recovery and resolution planning, with a strong understanding of regulatory requirements from the Federal Reserve, FDIC, and OCC, as well as the ability to adapt to evolving regulations. Program Leadership & Execution: Experience managing large-scale regulatory initiatives, overseeing planning, execution, and delivery while ensuring alignment with regulatory expectations. Financial & Liquidity Risk Management: In-depth knowledge of financial products, balance sheet management, ALM, liquidity management, stress testing, and regulatory liquidity requirements. Governance & Stakeholder Management: Ability to develop policies, procedures, and controls, engage with senior management and regulatory bodies, and lead approvals for major regulatory submissions. Communication & Analytical Expertise: Skilled in synthesizing complex regulatory requirements, preparing detailed reports and presentations, and effectively communicating insights to clients and stakeholders. Requirements Bachelor's degree 5 years of experience in Resolution Planning Good communication skills

LX Pantos USA, Inc. is currently searching for a highly motivated Inbound Planning Manager. OVERVIEWS The Inbound Planning Manager is responsible for overseeing and managing the inbound receiving processes, ensuring the timely and cost-efficient flow of goods and products into the company's facilities. This role involves developing and executing strategic plans for inventory replenishment, coordinating with suppliers, customers, vendors and receiving warehouses, and ensuring the integration of inbound processes with receiving and distribution needs. CORE ROLES & RESPONSIBILITIES 40% Mexico/Ocean shipment ETA and lead time accuracy Analyze TMS data for ETA input and actual delivery accuracy Compare plan and actual delivery result Manage forecast future shipment with MX Pantos and LG PSI Report any issue containers that effect to ETA and lead time Assist Mexico Direct shipment input IOD 20% End of month sale shipment Collect all EOM shipments from the customer Try to deliver before end of month for those EOM shipments Receive on the system if any old aged shipments Expedite to deliver priority container Cooperate with each warehouse to receive containers 20% System development Add direct shipment and IMDL visibility in TCVS Develop DMS information 20% Data comparison Manage TMS input ratio FTV and Sea-stock report differences DMS data accuracy Cross-Functional Collaboration: Work closely with procurement, logistics, transportation, and warehousing teams to ensure the smooth flow of materials and products. Coordinate with production and operations teams to align inbound plans with manufacturing needs. Ensure that planning processes align with overall business goals and objectives, and contribute to overall supply chain optimization. Continuous Improvement: Identify and drive process improvements to enhance the efficiency of inbound planning operations Develop and implement strategies to reduce costs, improve delivery performance, and enhance supplier relationships Stay updated on best practices and industry trends to innovate and improve inbound planning practices. Compliance and Risk Management: Ensure inbound planning activities comply with relevant regulations, safety standards, and corporate policies Identify and manage potential risks related to inbound inventory, including delays, stock outs, or supplier issues Work with cross-functional teams to mitigate risks and resolve any issues that may arise during the inbound process Team Leadership and Development: Lead and manage a team of inbound planners, providing guidance and support to ensure optimal team performance Foster a collaborative work environment, encouraging continuous learning, problem-solving, and innovation Conduct regular training and performance evaluations to support the growth and development of the inbound planning team. REQUIREMENTS Education: Bachelor Degree 1-3 years in logistics (Import, export, inland tracking and distribution) is a plus Demonstrated strong proficiency in and use of Computer skills - Microsoft Excel, Word, Access and Power Point. Bilingual in Korean/ English is required Benefits: Medical, Dental, Vision, Life, STD, LTD, AD&D, 401K, and generous PTOs/ paid holidays Job Type: Regular Job Location: Englewood Cliffs, NJ 07632 Business Hours: Mon-Fri 08:00 AM to 5:00 PM

6 months contract-to hire We are seeking a strategic and results-driven Senior Manager of Digital Transformation to lead enterprise-wide innovation and transformation initiatives. This role will be instrumental in modernizing our IT operations, including the migration from legacy ticketing systems to Jira and ServiceNow, managing compliance challenges, and driving adoption of modern workplace tools and infrastructure. Key Responsibilities: Lead and execute digital transformation and innovation initiatives across departments to enhance operational efficiency and user experience. Oversee the migration from legacy ticketing systems to platforms like Jira and ServiceNow, ensuring seamless transitions with minimal disruptions. Respond to and manage compliance rebuttals, coordinating with internal audit and regulatory teams to ensure successful closure and documentation. Champion adoption and optimization of Microsoft O365, Intune, and SCCM, ensuring tools are leveraged effectively for endpoint management and security. Provide oversight and strategic direction on voice infrastructure upgrades and modernization, in collaboration with network and telecom teams. Collaborate cross-functionally to assess digital needs, define roadmaps, and deliver high-impact solutions aligned with organizational goals. Mentor and lead a team of IT professionals, fostering a culture of innovation, accountability, and continuous improvement. Required Qualifications: 7+ years of experience in IT or Digital Transformation roles, with at least 3+ years in a senior or managerial capacity. Proven success in managing technology migrations, particularly from legacy systems to Jira, ServiceNow, or similar platforms. Solid understanding of compliance processes, risk management, and handling audit rebuttals. Hands-on experience with Microsoft O365, Intune, and System Center Configuration Manager (SCCM). Familiarity with voice infrastructure technologies, including VoIP systems and telephony integrations. Strong project management, communication, and stakeholder engagement skills.

Pressed Juicery is growing and hiring a General Manager in New York City! Pressed Juicery is at the forefront of the wellness movement and is dedicated to making healthy living as convenient and delicious as possible. Pressed operates over 100 retail stores, is available in nearly 3,000 supermarkets, and can be delivered to any US location through the Pressed Juicery website or app. Our Mission Pressed Juicery's mission is to empower your wellness journey. Our Workplace Culture We embrace diversity, equity, inclusion, and belongingness! We speak up with radically candid communication. We wholeheartedly support personal and professional growth. We believe mistakes can be valuable and lead to continuous improvement. Lastly, we value excellence and strive to achieve greatness in all we do! Our Values Community - as leaders, we celebrate differences, champion strengths, and compassionately aspire to be our most vibrant selves. Passion - curious and humble, we inspire people to make healthy choices. Growth - pursuing wellness with intention, we create and embrace good energy. Our Benefits 401k match 10 paid holidays Medical, dental, and vision insurance Vacation time Flexible Spending Account Paid parental leave Employee Referral Program Job Purpose: The General Manager oversees the sales performance, guest experience, operations, hiring, and talent development of their stores. The General Manager will provide leadership and strategic direction to create an environment that exceeds guests' in-store and digital expectations, with maximum productivity, profitability, and sales results. The General Manager will clearly understand company deliverables and processes and must demonstrate the ability to execute those duties. Key Areas of Responsibility include, but are not limited to: Exceeding the same stores' sales and plans. Focus on company sales growth and profitability through selling, teamwork, superior product knowledge, and impeccable guest experience. Implement active & engaged product selling and sampling in-store and at the sample carts throughout the day. When no guests are in the store, team members must be outside actively sampling at the cart. Foster a guest-obsessed culture that prioritizes the guest experience and delivers on sales goals. Oversee the mystery shop and NPS programs to deliver a memorable guest experience in each location. Manage teams of hourly team members, interviewing, developing, coaching, evaluating, and retaining talent. Conduct business reporting and guest insights to understand, troubleshoot, and follow -up on opportunity areas. Manage the store's P&L, KPIs and inventory management. Manage and track labor costs (e.g., scheduling hours, overtime, etc.) for their store. Utilize financial tools & resources to identify and proactively address opportunities in in-store performance. Oversee the store's cleanliness, operational excellence, food safety and handling Maintain a schedule that aligns with guest and business needs and maintains a presence in all dayparts. (This includes weekends, early mornings, and evenings) Ensure store adheres to federal and local safety standards, including, but not limited to, food safety, OSHA, CDC, ADA, wage, and hours laws. Our perfect candidate has: 3+ years of work experience as a Store Manager of a F&B Retail Store, QSR concept or restaurant, managing a team of at least 15 team members; Interest in health and wellness; Ability to build guest relationships and deliver exceptional service; Ability to adapt and embrace new procedures, processes, and champion change; Sound judgment when making decisions and mediating conflict; Excellent verbal & written communication skills with proficiency in English; Proficiency in sales principles, KPI deliverables, and guest service practices; Food Handler Card or applicable state-specific requirement; Proven track record of managing a Profit and Loss statement; Basic knowledge of MS Office: Word, PowerPoint, and Excel; and Must be legally authorized to work in the United States without restriction. Pressed Juicery, Inc. participates in the E-Verify program. Please visit *************************** to learn more about the E-Verify program.

Theatre Projects is looking for a General Manager (GM) to oversee the administrative, financial, risk-management, and day-to-day operations of the US company. The GM has a key decision-making role for the US operation, working closely with the US board of directors, leadership team, and senior business operations staff. The right person for our team is someone who is comfortable evaluating and developing corporate and financial strategy, marketing plans, and business development strategy. They will have exceptional financial management skills and will be well-versed in leading day-to-day business operations for an AEC or similar professional services firm. We are looking for a clear communicator able to bring clarity to complex topics and empathy to hard conversations who will be dedicated to growth and profitability for the entire team. We prefer this position to be located in our New York or Connecticut office. A full job description will be available through the Applicant Tracking System, but in general, this position will: Proactively manage cash flow and capital, develop financial strategies and forecasting, oversee regular financial reporting, and monitor all banking activities Recommend options to the board of directors for strategic business plans and other key strategic and corporate decisions Manage operations for the US company Determine business development and marketing plans and oversee implementation Identify and mitigate company risk Coordinate internationally with the UK company on shared projects, shared expenses, US projects in their regions, and financial coordination where appropriate We're looking for someone who has: At least ten years of progressively responsible management experience for a successful professional services firm or arts organization Demonstrable track record of successful change management Solid understanding of corporate finance, marketing, and sales and experience leading same Proven ability to work collaboratively with a partnership structure and a board of directors A valid passport. This position may require foreign and domestic travel. Proof of legal right to work in the United States Fluency in English, both spoken and written Although these skills and experiences are not required, they would be highly valued in candidates for this position: Master's degree in finance, arts administration, or business administration Professional theatre experience Experience negotiating international contracts Certified Public Accountant or Certified Management Accountant designation Familiarity with Deltek Vantagepoint CRM database Associate Principal level, with great benefits like no-cost-to-employee health, dental, and vision coverage. Please send your resume to ************************ and put “General Manager” in your subject line.

We are seeking an inspiring and driven General Manager to lead the launch of our NoMad location. This role is central to shaping both team culture and guest experience. The GM will oversee all aspects of operations-from sales performance and cost management to staff development and service excellence. The ideal candidate is a charismatic leader with a deep passion for hospitality, strong wine knowledge, and a refined yet entrepreneurial approach to restaurant management. We're looking for someone who thrives on building high-performing teams, creating memorable guest moments, and driving success through integrity, creativity, and care. Key Responsibilities Monitor and adapt processes for efficiency. Propose new menu items and cocktails based on trends and feedback. Collaborate with management to implement suggestions. Ensure food and beverage quality, control inventories, and oversee FOH staff. Optimize costs, suggest promotions, and train staff on upselling techniques. Enforce health and labor regulations. Ensure menus and lists are accurate in the POS system. Monitor daily restaurant performance and ensure timely submission of reports. Train and mentor staff on product knowledge and hospitality. Ensure new hires complete training checklists. Communicate issues to the Executive team and ensure operational tasks are completed. Assist dining room staff during service and address guest issues promptly. Create and manage staff schedules within labor budgets. Assess staff performance, address shortcomings, and recognize achievements. Work with managers to uphold service standards. Communicate terminations, disciplinary actions, and HR concerns. Attend necessary meetings scheduled by the Director of Operations or ownership. Respond to guest requests and complaints professionally, manage company emails. Enhance productivity and communication, maintain safety and security. Oversee P&L to maximize financial performance and profit Position Requirements: Strong knowledge of front and back of house operations, including food, beverages, staff supervision, inventory, and food safety. Understanding of cost and labor systems leading to restaurant profitability. Strong communication and leadership skills. Comfort working with budgets, payroll, revenue, and forecasting. Ability to lead large groups of people. Welcoming, upbeat, positive attitude. Focus on providing exceptional guest experiences and a positive working environment for the team. Ability to thrive in a fun, fast-paced environment while adhering to brand standards and maintaining a clean, organized restaurant. Results-driven leader with experience in cost, inventory, and shift management. Passion for motivating, leading, and developing the team. Effective training skills for all aspects of restaurant operations. Ideal Experience: Required: Two to five years of restaurant management experience in a high-volume full-service concept. Preferred: Bachelor's degree (B.A.) from a four-year college or university; one to two years of restaurant management experience and/or training; or equivalent combination of education and experience. Proven track record of dependability and a passion for hospitality. Benefits: $5K Sign-on Bonus Competitive base salary plus participation in ilili bonus program. Medical, Dental, and Vision benefits. Paid Time Off (PTO). Commuter Benefits. Dining Benefits. Job Training and Professional Development.

Role: Night Manager (Overnight) Reports to: Director of Front Office Who We Are The Ned NoMad is a luxury hotel and members' club in the heart of Manhattan. We blend modern hospitality with timeless style, offering exceptional service, refined interiors, and a dynamic cultural environment. Our team is passionate, detail-oriented, and dedicated to delivering an unforgettable guest experience. The Role As Night Manager, you will lead the overnight Front Office operation, ensuring seamless guest experience and safe, efficient hotel operations after hours. You will serve as the senior decision-maker onsite overnight and a key representative of The Ned's values, culture, and commitment to excellence. Our culture is one of vibrant energy paired with unwavering support. We're seeking an individual who excels in collaboration, communicates effectively, and is deeply committed to delivering exceptional service. Your attention to detail and customer-focused approach will ensure that every guest experience at The Ned NoMad is not just memorable, but truly extraordinary. Main Duties Act as the primary contact for all guests and members' needs overnight, resolving issues with professionalism and discretion. Oversee the Front Desk and Night Audit team to ensure efficient overnight operations, accurate billing, and compliance with procedures. Monitor arrivals and departures, coordinate with Housekeeping, Engineering, and Security to maintain operational flow and service standards. Complete night audit procedures and support daily financial reporting and system rollovers. Conduct property walkthroughs to ensure cleanliness, safety, and adherence to brand standards. Serve as Manager on Duty and ensure appropriate escalation of incidents to senior leadership when necessary. Provide guidance and support to overnight team members, including training, performance coaching, and emergency response. Maintain awareness of VIP guests, group arrivals, and special requests. Ensure all guest interactions reflect The Ned's service philosophy - thoughtful, personal, and anticipatory. Ensure the safety and security of all hotel guests and building occupants at all times. Work independently with confidence and sound judgment in an autonomous, overnight environment. Preferred Experience 3+ years of Front Office or Rooms Division experience in a luxury hospitality setting; previous overnight leadership experience preferred. Strong understanding of hotel systems, including Opera Cloud or a similar PMS, and night audit functions. Excellent problem-solving skills and a calm, authoritative presence. Proven ability to lead and motivate a team, even during off-peak hours. Strong communication skills, both written and verbal. Flexibility to work overnight shifts, weekends, and holidays as required. Our Doors Are Yours to Open… The Ned is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. Work Perks… Comprehensive medical, dental, and vision coverage, along with company-paid life insurance, short-term, and long-term disability benefits. 401k company match. Generous vacation, PTO, and holiday allowances. Career development opportunities and access to industry-leading training. Employee referral bonuses, competitive compensation, and more. Complimentary stays and discounted family rates to experience The Ned as our guests do.