Customer service manager jobs in Urban Honolulu, HI - 280 jobs

A global consulting firm is seeking a Senior Manager in Oracle Services. This role involves managing complex projects in the Technology, Media, and Telecommunications sectors, delivering high-quality solutions and driving innovation. The ideal candidate has over 8 years of experience, including project management and implementation of SaaS solutions. This is a hybrid position requiring strong communication skills and the ability to engage with clients effectively. Apply now to shape your future with confidence! #J-18808-Ljbffr

About the Company We are a bona fide, Hawaii-kine institution. Since opening in 1966, Zippy's has grown from a local plate-lunch joint into a beloved, family-owned restaurant chain. Recently recognized as one of the top family-run businesses in America, Zippy's is more than a workplace - it's a part of everyday life in Hawai'i, respected across generations. About the Role As the Customer Experience Director, you'll lead high-impact, cross-functional work that strengthens the customer experience as we continue to evolve and grow. You'll bring structure, clarity, and momentum to strategic projects - aligning stakeholders, managing timelines, and keeping a customer-first lens throughout execution. Success in this role look like: smooth rollouts, fewer friction points, better customer satisfaction, and teams aligned around what matters most to our guests. What You'll Do: Lead and deliver cross-functional initiatives tied to the company's strategic roadmap, from planning through implementation. Champion the voice of the customer during transitions, ensuring the experience stays seamless as systems and processes change. Map customer journeys and create clear visual tools that highlight key touchpoints and improvement opportunities. Identify and recommend solutions that support business goals and reduce customer friction. Support change management with thoughtful communication plans and feedback loops - minimizing disruption for guest and teams. Use data to guide decisions, frequently reviewing customer, operational, and competitive insights. Facilitate project updates and meetings to ensure transparency, accountability, and alignment. Manage expectations and remove roadblocks, resolving conflicts and driving consensus across diverse teams. Track progress against the CX roadmap, adjusting priorities based on performance, customer feedback, and benchmarks. Capture milestones and outcomes to support on-time delivery and strong cross-department communication. What You Bring: Five+ years of leading strategic, cross-functional projects (enterprise scale preferred) Strong data analysis skills and comfort translating insights into action Experience with project management tools and methods (planning, timelines, risk management, stakeholders) Experience supporting enterprise change and implementation initiatives. Core Skills: Customer-first mindset and strong understanding customer-centric solutions Excellent verbal and written communication skills Strong planning or organization (prioritization, goal-setting, timeline management) Collaborative leadership style with the ability to build partnerships and meet shared objectives. Nice To Have: Familiarity with restaurant technology/systems (POS, online ordering, loyalty, kitchen systems, etc.) Restaurant operations or management experience Meeting facilitation skill and the ability to guide individual and group discussions Pay & Benefits: Base salary begins at $120,000 (final offer based on experience and qualifications) Benefits include: Medical, Dental, & Vision Paid Vacation and Sick leave Short-Term Disability 401(k) with Employer Match Life Insurance Employer-paid Employee Assistance Program (EAP) Duty Meals Transportation Subsidy Continuing Education Wellness Offerings Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice. Equal Opportunity Employer: Zippy's is an equal opportunity employer, and we're committed to building an inclusive workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other legally protected status.

Openings: Honolulu, Hawaii: $125,840 annually About BCI: Blackstone Consulting, Inc. (BCI) is a minority-owned, 9,000 employee, global service provider overseeing account services in food, environmental, facility maintenance, professional staffing, and security. Within our healthcare security division, we help healthcare organizations achieve superior programs and results. This includes our investment in you and your ability to deliver best practices to our client while receiving exceptional training to advance your healthcare career with BCI. Together, we are building a best-in-class healthcare security operation and are looking for top talent to join us in this effort. We are an equal-opportunity employer committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status BCI seeks a dedicated and passionate Protective Services Supervisor to serve as an integral part of the security and care delivery team for a leading healthcare provider. About the Role: The Protective Services Supervisor manages the day-to-day operations of the HPO program for an assigned market, service area, or medical center including operational effectiveness, problem resolution, staffing, scheduling, supervision, and training. Responsible to ensure delivery of high- performance, professional, and technical security functions to protect patients, staff, physicians, visitors, property, and facilities from crime, disruptive activity, and workplace violence. Provides leadership, direction, and support to assigned HPO personnel and resources. When appropriate, the PSPM will perform the role of a Healthcare Protection Officer (HPO) including response to security incidents and workplace violence. Essential Functions Present training materials and information using a variety of instructional techniques, such as role-playing, simulations, team exercises, lectures, computer-based or through other creative avenues Provide an atmosphere in which all Client staff, members and visitors know that the Client responds to and cares about their needs; provide a courteous, respectful and pleasant interaction with each client staff, member and/or visitor; presents a good image of BCI, the Client and its Security Department. Maintain and display good public relations skills when interacting with staff, members and visitors. Organize and develop training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials Evaluate training materials, modes of training delivery, and training content, and amend and revise programs as necessary, to adapt to the changes that occur in the work environment, identify gaps, or new regulations Research and remain current in all Federal and state-wide mandatory training requirements to meet company compliance efforts Read and interpret documents such as police reports, local and state law, instructions and procedure manuals Design, plan, organize training programs, policies and training schedules for employees on common and specialized security subjects in accordance with all legal, contractual and company mandated requirements Learn Healthcare facility-specific procedures and policies Adhere to all company policies and procedures and remain in compliance with local, state and federal regulations Maintain training records and prepare statistical reports to evaluate performance of training activities and instructors Communicate with and support management in achieving training and development objectives and goals for training Other duties as assigned Minimum Qualifications HSD or GED 5+ years experience in security, military, or law enforcement related experience Combined with 3+ years as healthcare security lead Security management, organizational leadership, or similar field California issued Security Guard Card Management of multiple security officers Strong de-escalation skills Excellent verbal and written communication skills Ability to pass Physical Agility Test upon employment Ability to pass Physical Agility Test on an annual basis as a condition of continued employment Preferred Qualifications Law enforcement or military police management Healthcare security supervisor experience Exposed Firearms Permit/Armed Security License

Explore a career at EAH Housing. Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission-based nonprofit organization and industry leader for more than 50 years, we live up to our values, and work to create opportunities to empower people to live better lives. Join us and make a difference today. What we offer. We offer a comprehensive benefits package that includes medical, dental, vision, disability and life insurance, as well as a 403(b) retirement plan with a 5% match. We also offer generous vacation accrual, holiday schedule, and work schedule flexibility. We believe in work / life balance. 15 days of vacation per year (which increases based on years of service) 10 paid sick days per year 13 paid holidays Flexible Start Times (REM Onsite Positions) We take care of our employees. Competitive Salaries 403b Retirement Plan with a match to every dollar you save for retirement, up to 5% of your pay Employee Wellness Program Comprehensive Medical Insurance Plans Affordable Dental & Vision Insurance Flexible Spending Account EAP - Mental Health, Financial and Legal Services $1,500 Employee Referral Program EAH University, an in-house training program This position is for a full-time Assistant Resident Services Supervisor to work at Villages of Moa'e Ku, a 192-unit affordable family housing community in Ewa Beach, HI. This is a Tax Credit / HMMF property. Qualified candidates must have 3+ years of social service experience working with the elderly, families and/or the disabled or some related field and a Bachelors degree in Social Service, healthcare, or related field, or equivalent combination of education and/or experience. Salary range: $23.75 - $37.00 per hour; hiring range for new employees is generally $23.75 - $31.00 per hour, DOE. Please note an offer will take into consideration the experience of the final candidate and the current salary level of individuals working at EAH in a similar role. COMPANY OVERVIEW Established in 1968, EAH Housing is one of the largest and most respected nonprofit housing development and management organizations in the western United States. EAH develops low-income multifamily housing, manages more than 222 properties throughout in California and Hawai'i, and plays a leadership role in local, regional, and national housing advocacy efforts. EAH Housing puts its core values into action every day as our staff of 700 people serves 25,000 residents in 87 municipalities. We offer competitive wages, comprehensive benefits, professional development, and invest in our employees through extensive training programs. Please visit our ****************** to learn more about us, our culture, and how we strive to maintain excellence in everything we do. For immediate consideration, please apply to requisition ASSIS004175 on our website at ******************/careers POSITION OVERVIEW Responsible for oversight of the delivery of resident services programming at affordable housing properties that serve families, seniors, and individuals with special needs for assigned property(ies). Assists residents by connecting them with existing social services provided by public agencies or private practitioners within the community. Examines needs for on-site services and explores ways programs and services can be brought to the project. In addition to providing on-site resident services coordination at assigned property(ies), supervises Resident Services Coordinators and/or Activity Coordinators, as assigned. Understands and supports EAH's mission and core values. RESPONSIBILITIES Coordinates and oversees the delivery of services and program activities to residents both on and off-site. Supervises Resident Services and Activity Coordinator(s) in assigned properties or portfolio. As part of the Resident Services team, participates and assists in facilitating staff meetings with other Resident Services Coordinators. Working with Resident Services Supervisors, develops resident services coordination goals and programs consistent with property, portfolio and EAH goals. With input from the Resident Services Supervisors, prepares annual reviews for supervised staff. Provides mentorship to Resident Services Coordinators within assigned portfolio. Works with Resident Services Supervisors to create individual training plans for each person supervised. Utilizes and reviews results of intake survey to determine what types of programs and services would benefit the residents. Makes recommendations regarding programs and services based on survey results and needs of property/ies. Recruits, assists and links residents with services and program activities. Maintains data and resident participation reports and prepares all statistical and narrative program reports as required by funding entities and EAH management. Working with Resident Services Supervisors, provide input and monitor the onsite services budgets. Obtains written release/consent from residents to access their records and communicate with resource providers as appropriate. Defines and monitors individual service plans for seniors in transition because of aging and increasing need for services to “age in place,” and residents whose behavior is detrimental to other residents and/or the resident's own ability to stay in permanent housing. Attends Resident Council meetings as needed and works with the Council and residents to encourage higher levels of participation and access to program activities. Interfaces with provider agencies, public agencies, and community volunteer groups to maximize effectiveness of program activities. Monitors participating agency involvement for quality and compliance with memorandums of understanding. Obtains resident feedback on effectiveness and quality of programs and their delivery. Participates in design and implementation of program evaluation with the Resident Services Manager. Provides assistance and referral services to all residents needing assistance. Sets up and maintains a directory of providers for use by project staff and residents. Educates residents on service availability application procedures, client rights, etc. Assists residents in building informal support networks with other residents, family and friends. Actively participates in EAH's Injury and Illness Prevention Plan Regular and predictable attendance. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Supervises one or more Resident Services or Activity Coordinators. QUALIFICATIONS Education - Bachelors degree in Social Service, healthcare, or related field, or equivalent combination of education and/or experience. Experience - 3+ years of social service experience working with the elderly, families and/or the disabled or some related field. Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. CRIMINAL BACKGROUND CHECK REQUIREMENTS EAH Housing conducts criminal background checks on all candidates who have received a conditional job offer. Once you have received such an offer, you will be required to submit and pass our criminal background requirements. EAH also verifies education and employment history. Any verified discrepancy (resume or online application) may delay your background check results and/or affect your eligibility to work at EAH. Please be advised that certain roles may also require fingerprinting due to legal requirements. If onsite housing is a requirement of the position, any household members over 18 years of age who will be living onsite with the candidate must also undergo a criminal background check and tenant screening. Satisfactory completion of background check and fingerprinting requirements is a requirement of employment with EAH. DRUG TESTING EAH Housing requires all candidates who have received a conditional job offer to submit to drug testing within 72 hours from acceptance of our job offer. EAH Housing does not test for marijuana/cannabis. Satisfactory completion of drug testing is a requirement of employment with EAH. EAH Housing is an EEO employer. CA BRE #00853495 | HI RB-16985

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**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Team:** Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers' goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise Services and Distribution named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. **Key Responsibilities:** + Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth. + Attend industry events, trade shows, and conferences relevant to your customer base. + Proactively develop, utilize, and maintain a deep understanding of the customer's industry. + Advise, consult, and support customers on best and next practices in the utilization and expansion of services. + Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. + Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account. + Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. + Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships. + Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions. + Share new product offers and innovations during business reviews to drive sales. + Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams. + Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline. **Basic Qualifications:** + At least 8 years of experience driving full cycle sales management process + Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles. + Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota. + Experience selling SaaS solutions, preferably in HCM, WFM, Payroll, or ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. + Strong consultative selling skills with the ability to understand customer/prospect business requirements. + Excellent communication and presentation skills. + Ability to work collaboratively with internal stakeholders and leverage executive relationships. + Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology + Superior negotiation, written and verbal communication skills + Up to 50% travel **Equal Opportunity Employer: ** UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster (************************************************************************************************** and its **supplement** . UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . **Pay Transparency:** The base salary range for this position is $170,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *************************** It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Job Description Responsible for generating revenues in Sales & Rentals for the GPRS Kona Branch Creates, implements, and maintains sales call plan for existing, potential, "cold" customers Coordinates marketing plan and product specials for accounts. Provide price quotes and sales support. Inform customers of supply and price trends. Coordinates sales orders and deliveries. Makes deliveries to customer locations and job sites as required. Prepare records and reports of sales and supporting activities. Maintains and builds positive customer relationships. Conducts regular safety and environmental inspections of facilities and job sites. Fills customer orders including taking material from warehouse area and loading customer vehicles. Other Duties: Assists with inventory control including annual year-end inventory count. Performs other duties as assigned. Promotes awareness of and follows Company and general safety policies. Exhibits a core understanding of mutual respect and good customer service orientation in interactions with all people in the workplace. Working Conditions Reports to airconditioned Administrative office of the base yard Ability to work in warehouse conditions Branch normal operation hours are Monday-Friday 7:00am to 4:00pm Must still be available after hours, nights, and weekends to facilitate customer service and industry trade events. Ability to work on various construction jobsites including live traffic conditions. Equipment Use: Ability to safely operate a 10,000 GVW company pickup on a daily basis. Ability to safely operate an LPG Forklift to facilitate customer pick-ups and deliveries. Ability to setup, program, troubleshoot, operate and train others on message boards, arrow boards, light towers, compressors and other towable equipment. Mental and Physical Demands: Able to lift 50 pounds regularly, climb ladders Able to work under pressure or in a deadline driven environment; the use of judgment or discretion; working with minimal (or considerable) supervision; the ability to follow instructions; quick decision- making in a fast-paced environment; use of discretion and independent judgment; collaboration and cooperation with colleagues. Able to multitask Proficient in math and the ability to calculate on a consistent basis Communication Demands : Excellent interpersonal skills to ensure effective internal and external communications as well as initiate/promote sales of products and services. Must be able to communicate orally, electronically and written with all levels of management both internally and externally Must be able to communicate orally, electronically and written with customers, clients and vendors Able to conduct presentations with clients, employees and other members of management in group settings Minimum Qualification Requirements: Skills/Knowledge: Working knowledge of Word, Excel, Email. Adaptable to in-house software. Keyboarding skills sufficient to complete tasks in a timely manner. Calculator 10 key by touch helpful Math Math skills to perform pricing calculations and generating reports as requested. Reading Must be able to read and understand business documents, read road maps and basic construction plan sheets Licenses Valid Hawaii driver's license and favorable driver history record Other Excellent organizational/administrative skills to multi-task effectively. Ability to work independently, complete tasks in a timely manner, and meet sales expectations and deadlines. Education: Degree in sales and/or marketing preferred Experience: (1) year relevant experience in a similar operation, such as equipment rental operation, sales/retail environment, civil construction, government agency related to road work and/or safety is preferred. Familiarity with traffic control and general industry safety preferred. EOE / M / F / V / Disabled / AAP

IN BRANCH ONLY Have a passion for Hawaii and helping people? When you choose a career with Finance Factors you join a family-owned company with a 70-year history and commitment to providing financial services to our community. And we are honored to be recognized by our employees and Hawaii Business Magazine as a 2023-2025 Best Places to Work in Hawai'i. Our team is committed to helping generations of families fulfill their financial dreams with creative lending and savings products. We specialize in residential real estate loans for purchase, refinance, cash-out, and home equity, as well as commercial real estate loans. Finance Factors also offers some of the best rates on certificates of deposit and savings accounts, with deposits insured by the FDIC. Our Kailua-Kona branch is seeking those who enjoy people, providing excellent customer service, building relationships and have a can-do approach to helping others Prior banking experience is nice to have but not required as we will provide the training and support you need to be confident and successful. Branch Hours: Monday - Thursday 8:30am - 4:30pm and Friday 8:30am - 5:30pm. Sign on bonus of $1500 Minimum Requirements: Possess a High School Diploma (or equivalent). Prior customer service experience. Experience handling cash, as well as personal information. Possess basic computer skills. Pass a thorough background and credit check. Finance Factors is proud to be an Equal Opportunity Employer.

Responsible for intermediate level inbound call, outbound call, email and web chat services, as well as back-office services. Applies skills and experience to show a focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer's support needs providing timely, reliable, and courteous service. + Provides monitoring support and outreach for batch processing issues and errors, edit code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely manner. + Works with a moderate degree of supervision to deliver consistent results and effective resolutions to customers. + Provides support to Customer to research and confirm COD processing status of data such as promissory notes, batch status, entrance counseling, exit counseling, borrower, grant recipient, borrower-servicer information, etc. + Performs analysis of COD borrower data integrity situations identified by Customer. + Demonstrates enhanced service skills in identifying core customer issues and providing long-term solutions. + Seeks opportunities to improve workflow and increase efficiencies. Adapts well to new processes and procedures. + Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. + Support Services shall be executed in compliance with processing and program guidelines published by Customer. **Minimum Qualifications** + High School Diploma or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job Specific Skills** + Excellent customer service skills. + Ability to provide effective customer service and deal tactfully and courteously with the public. + Strong commitment to providing quality service. + Strong attention to detail and accuracy. + Ability to convey enthusiasm, energy and sincerity over the phone. + Exceptional problem solving and organizational skills. + Ability to foster a good working relationship and rapport with customers. + Ability to adapt to new processes or procedures. + Ability to interact effectively with others + Excellent written and verbal communication skills. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 20.19 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Full-time Description Job Title: The Fleet Service Supervisor Department: Mechanic Salary: $65k - $80k per year FLSA: Exempt The Fleet Service Supervisor is responsible for overseeing the daily operations of an organization's fleet of vehicles, ensuring they are properly maintained, serviced, and compliant with all applicable regulations. This role requires knowledge of diesel engine systems, diagnostics, and repair. The Fleet Service Supervisor will lead a team of mechanics and technicians, oversee preventive maintenance schedules, and ensure the safe and efficient operation of all diesel-powered vehicles in the fleet. Requirements Job Duties, and Responsibilities: Oversee the maintenance, diagnostics, and repair of diesel-powered vehicles and equipment, ensuring they are functioning at optimal levels. Schedule and manage regular inspections, preventive maintenance, and servicing for all fleet vehicles. Monitor and track the performance of diesel-powered vehicles, including fuel efficiency, emissions, and overall operational health. Maintain detailed records of repairs, maintenance schedules, and inspection results for each vehicle, ensuring compliance with all regulations. Supervise a team of mechanics, including specialized diesel technicians, to ensure high-quality maintenance and repair work. Provide ongoing training to technicians on the latest diesel technology, engine diagnostics, and repair techniques. Conduct performance reviews and implement training programs to enhance team efficiency and skills. Develop and manage the fleet maintenance budget, tracking expenses for repairs, parts, labor, and fuel. Identify opportunities to reduce costs, improve efficiency, and extend the lifespan of fleet vehicles. Oversee the procurement and disposal of diesel-powered fleet vehicles, ensuring they are aligned with the organization's goals and operational requirements. Recommend when diesel vehicles should be replaced based on usage, repair history, and cost-effectiveness. Assist in the selection, purchasing, and disposal of fleet vehicles in alignment with company goals and budgets. Ensure that new vehicles meet the company's operational needs and are properly equipped for service. Ensure fleet vehicles comply with all federal, state, and local regulations, including safety standards, emissions regulations, and insurance requirements. Skills and Qualifications: Education Bachelor's degree in business management, logistics, or a related field (preferred). ASE Diesel Mechanic certification or equivalent is strongly preferred (e.g., ASE certifications, Fleet Management Professional) are a plus. 5+ years of experience managing diesel-powered fleets or working as a diesel mechanic, with at least 2 years in a supervisory or leadership role. Hands-on experience with diesel engine diagnostics, repairs, and maintenance. Experience managing a team of mechanics and coordinating a fleet's operational needs. Skills: In-depth knowledge of diesel engines, fuel systems, electrical systems, and diagnostics. Strong leadership and team management abilities. Excellent organizational, problem-solving, and decision-making skills. Solid understanding of vehicle maintenance, safety regulations, and repair processes. Budgeting, cost management, and financial reporting experience. Effective communication and interpersonal skills. Ability to negotiate with vendors and manage contracts. Knowledge of vehicle diagnostics, maintenance, and repair processes. Working Conditions: Work Environment: In-door, office-based with regular visits to maintenance facilities, garages, and fleet depots for hands-on management and inspections. Physical Demands: May require occasional travel and on-site inspections. Ability to lift to 50 lbs. may be required. Hours: Flexible hours with occasional overtime depending on the needs of the fleet and operational demands. Salary Description $65k - $80k per year

Responsibilities Join Peraton in support to USINDOPACOM, its subordinate unified commands, component commands, direct reporting units, standing joint task forces, and strategic mission partners. We will provide enterprise-wide professional services to address staffing gaps and sustain operational readiness during peacetime, wartime, and contingency operations. Our services will cover critical functions that enable effective and efficient mission execution in a dynamic global threat and geo-political security environment across the USINDOPACOM AOR. They include but are not limited to Program Management and Services in Planning, Logistics, Training, Strategic Engagement, Analytics, Business Management and Communication. As the Logistics Services Manager, you shall provide comprehensive logistics and property management services. This includes developing and implementing robust supply chain processes to ensure timely procurement, transportation, and distribution of critical resources, including equipment, supplies, and materials. Establish and maintain inventory control systems to accurately track and manage the movement, storage, and distribution of assets throughout the region. Provide and manage a logistics common operating picture (LOGCOP) to create situational awareness and decision support for logistics personnel. Manage maintenance and repair services for agency-owned equipment and facilities to ensure operational readiness and sustainability. Oversee the management and maintenance of agency facilities and infrastructures. Develop transportation plans and logistics strategies to support the movement of equipment and supplies. Establish and maintain procedures for the accountability and tracking of Government property. Develop, implement, and maintain contingency plans and disaster preparedness measures to mitigate risks and ensure continuity of operations. Integrate security measures and risk management practices into logistics and property management processes to safeguard assets. Join Peraton in support to USINDOPACOM, its subordinate unified commands, component commands, direct reporting units, standing joint task forces, and strategic mission partners. We will provide enterprise-wide professional services to address staffing gaps and sustain operational readiness during peacetime, wartime, and contingency operations. Our services will cover critical functions that enable effective and efficient mission execution in a dynamic global threat and geo-political security environment across the USINDOPACOM AOR. They include but are not limited to Program Management and Services in Planning, Logistics, Training, Strategic Engagement, Analytics, Business Management and Communication. As the Logistics Services Manager, you shall provide comprehensive logistics and property management services. This includes developing and implementing robust supply chain processes to ensure timely procurement, transportation, and distribution of critical resources, including equipment, supplies, and materials. Establish and maintain inventory control systems to accurately track and manage the movement, storage, and distribution of assets throughout the region. Provide and manage a logistics common operating picture (LOGCOP) to create situational awareness and decision support for logistics personnel. Manage maintenance and repair services for agency-owned equipment and facilities to ensure operational readiness and sustainability. Oversee the management and maintenance of agency facilities and infrastructures. Develop transportation plans and logistics strategies to support the movement of equipment and supplies. Establish and maintain procedures for the accountability and tracking of Government property. Develop, implement, and maintain contingency plans and disaster preparedness measures to mitigate risks and ensure continuity of operations. Integrate security measures and risk management practices into logistics and property management processes to safeguard assets. This position is for a contract we are pursuing. Qualifications It is required that the Logistics Services Manager has the following qualifications: 12 or more years Logistics Services Manager experience with five of those years managing large projects Cleared for Top Secret (TS) / SCI. Possess an active certification in one of the following: Project Management Institute (PMI) Project Management Professional or PMI Program Management Professional (PgMP ) Certification or Defense Acquisition University PMP or PgMP equivalent certification It is desired that the Logistics Services Manager has the following qualifications: Experience managing projects and/or programs with multiple CONUS and OCONUS performance locations. Experience managing cross-directorate and organizational support. BA/BS or MA/MS degree or higher education level highly desired. Experience managing cost-type contracts. At least seven years of relevant experience in design and development projects Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $146,000 - $234,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Under the direction of the Trade Services Manager, directs, leads and manages the functional activities of Bank's international trade operations on a daily basis and works with the different lines of business and clients to ensure the most efficient level of service. This position requires comprehensive knowledge of the following International Chamber of Commerce (ICC) Publications: Uniform Customs and Practice for Documentary Credits Publication No. 500 (UCP 500); International Standby Practices 1998 (ISP98); Uniform Rules for Bank-to-Bank Reimbursements (URR525); Uniform Rules for Collections (URC522) including but not limited to regulations governing trade finance products. This position is responsible for ensuring compliance of uniform rules; regulations; department policies and procedures for trade finance products; processes and controls exist to minimize risk and loss exposure. This position requires accounting knowledge to ensure accuracy of accounting entries generated by the department's trade finance system and reconciliation and research out of balance situation of the department's general ledger as required. This position is responsible for demonstrating the Excellence in Sales/Service (ESS) philosophy by participating in and practicing ESS disciplines and behaviors.

WHAT IS THE OPPORTUNITY? We are seeking a Supervisor Mortgage Servicing Oversight to lead our mortgage servicing operations with a focus on compliance and performance excellence. This role involves managing vendor relationships, ensuring subservicers meet contractual obligations and regulatory requirements.Key responsibilities include developing and implementing controls for servicing regulatory themes, conducting regular audits, and establishing a data scorecard to monitor key performance indicators. The supervisor will oversee training initiatives for subservicer staff, create standardized documentation practices, and prepare comprehensive reports for senior leadership.Managing all Servicing Escalations and Client Interactions:The supervisor will also handle escalation management with urgency, addressing any critical issues or breaches in service level agreements swiftly. This role requires effective communication with clients, ensuring their concerns are resolved promptly and professionally. Building strong relationships with clients and providing timely updates will be essential to maintain trust and satisfaction.Collaboration with internal departments such as Analytics, Legal, and Risk is essential to align vendor performance with compliance goals. A commitment to continuous improvement will drive the refinement of controls and processes in response to regulatory changes. WHAT WILL YOU DO? * Serve as the primary point of contact for sub-servicers, ensuring communication and coordination. * Monitor and evaluate sub-servicer performance against contractual obligations and performance standards. * Develop and implement controls for servicing regulatory themes to ensure adherence to compliance and legal requirements. * Conduct regular audits of subservicer operations and compliance practices. * Establish a data scorecard to track key performance indicators (KPIs) related to compliance and service delivery. * Analyze performance metrics to identify areas for improvement and drive corrective actions. * Implement training programs for subservicer staff on compliance standards and best practices. * Update training materials to reflect regulatory changes. * Define documentation standards to ensure consistency and accountability in operations. * Prepare and present detailed reports on vendor performance, compliance issues, and risk management to senior leadership. * Maintain a feedback loop to refine controls and scorecards based on performance data and stakeholder input. * Stay updated on regulatory changes and adjust processes accordingly. * Partner with internal departments (Analytics, Legal, Risk) to align vendor performance with organizational compliance goals. * Oversee default-related activities managed by subservicers, including collections, loss mitigation, bankruptcy, and foreclosure. * Address and resolve issues or breaches of service level agreements identified through monitoring and audits. * Build and lead the bank's mortgage department, focusing on strategy, staffing, and revenue goals. * Create a comprehensive suite of mortgage products and services. * Establish policies, procedures, and workflows to ensure compliance and operational efficiency. * Recruit, train, and manage Mortgage Loan Originators (MLOs) and operations staff. * Drive growth and profitability within the mortgage division. * Ensure underwriting standards are met and loans comply with regulatory and secondary market guidelines. * Manage vendor relationships and mortgage software applications. * Represent the bank in community and civic activities to enhance market presence. * Manage foreclosure and bankruptcy processes, overseeing files related to default law, including title issues and contested foreclosures. * Provide oversight of the sub-servicer's foreclosure and bankruptcy attorney network, ensuring proper case management and cost allocation. * Implement standardized processes and best practices for insurance policy placement to enhance customer experience and ensure compliance. * Conduct assessments and measurements of sub-servicing activities, particularly focusing on property and casualty insurance matters. * Establish rigorous quality control measures to maintain high standards of service and compliance. * Collaborate with stakeholders to evaluate the impact of climate factors on affordability, ownership costs, and Mortgage Servicing Rights (MSR) valuations. * Train team members and strategic partners on best practices related to foreclosure and bankruptcy. * Assist the Sub-Servicing Oversight Team in ensuring all sub-servicers and third parties comply with standards and regulatory requirements. * Engage with investors and insurers to advocate for policies beneficial to all stakeholders. * Undertake special projects or strategic initiatives as assigned by senior leadership. * Perform other duties as necessary, including travel. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * 12+ years of mortgage servicing experience to include responsible risk management and strategic decision-making and ability to manage complex projects and initiatives * Minimum of 5 years of Mortgage Default Experience * Minimum of 5 Years of Mortgage Subservicing Experience *Additional Qualifications* * Deep knowledge of mortgage regulations and secondary market guidelines (Fannie Mae, Freddie Mac). * Running servicing operations and establishing an end to end servicing oversight control for a bank. * Strong leadership, communication, and analytical skills. * Proficiency in loan origination software (e.g., Encompass) and Microsoft Office. * Excellent leadership, consulting, and communication skills, including the ability to lead direct and indirect reports and influence all levels within the organization * Excellent negotiation skills and highly collaborative planning ability, excellent diplomacy, tact, judgment, problem-solving and decision-making skills * Ability to think critically and strategically and drive change; capability of successfully managing multiple projects concurrently * Strong quantitative, governance, and analytical abilities * Ability to solve complex problems and drive structure through ambiguity * Strong verbal and written communication skills with ability to provide effective challenge to senior management and cross functional leadership * Advanced proficiency in Microsoft Office technologies (PowerPoint, Excel, Word, Visio) *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $0 - $0 per hour. Exact compensation may vary based on skills, experience, and location. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

Runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achieving objectives, and maintaining all service records. Ensures that the daily inventory of technicians' time is consistently sold to service customers. ESSENTIAL DUTIES Forecasts goals and objectives for the department and strives to meet them. Recruits, hires, trains, motivates, counsels, and monitors the performance of all service department staff. Reviews the departmental forecast model on a monthly basis. Maintains reporting systems required by general management and the factory. Attends the leader's meetings. Monitors and controls the department's performance using appropriate reports, tracking systems, and surveys. Strives for harmony and teamwork within the department and with all other departments. Assists in developing a marketing plan that promotes new and repeat business. Understands, keeps abreast of, and complies with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know, etc. Understands and ensures compliance with the manufacturer's warranty and policy procedures. Accounts for all documents, ensuring that none are missing and that all are processed correctly. Holds weekly Service department meetings and conducts periodic staff training. Directs and schedules the activities of all Service Department employees. Facilitates and/or conducts technical training and sends employees to appropriate training schools. Monitors technicians' daily productivity reports and corresponding payroll records. Monitors and follows up on parts orders with the manager to ensure availability. Initials all repair orders before submitting them to the warranty department, monitoring sales and hours relative to expectations. Establishes and maintains good customer working relationships to encourage repeat and referral business. Informs repair technicians of time allowances on each repair order. Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality. Keeps abreast of new equipment and tools available and recommends purchases. Ensures that the work areas and customer waiting area are kept clean. Establishes and maintains good working relationships with vocational and technical schools to Enhance personnel recruitment activities. Serves as liaison with factory representatives. Ensures the proper care, storage, and inventory of special tools. Ensures that customers' service files are up-to-date and readily available for reference. Ensures all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance. Prepares pricing guides and maintenance menus for frequent labor operations. Handles customer complaints immediately and according to the dealership's policies. Establishes and maintains 24 business hour follow-up with all customers to confirm satisfaction with the service experience. Ensure that employees complete and remain current with all mandatory safety compliance, security, and safeguard training. Ensures open positions are posted and the required Human Resources requisition process is completed within three (3) business days of vacancies. Directs and monitors all company personnel and completes a performance evaluation of all Service department personnel on an annual scheduled basis. Communicates Company policies and processes to Service department employees and ensures that they are understood and followed. Ensure payroll-related functions, including but not limited to approving timesheets and leave requests, are completed in a timely manner and within required deadlines. Completes and remains current with all mandatory manufacturing, safety compliance, safeguards, and cybersecurity training. Maintains a safe work environment. Ensure that the work area is kept clean. Maintains a professional appearance. ADDITIONAL DUTIES Compensate for any personnel deficiencies that may lead to the department's not attaining its goals. Ensures all Safety platform tickets are completed in a timely manner. Ensures all Facilities repairs have been completed in a timely manner. Ensure all Vendor Requests are accompanied by at least two vendor quotes. Additional duties assigned by the COO or President. Qualifications QUALIFICATIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements below represent knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform basic functions. Driving is essential to the position; must have and maintain current, valid driver's license and a clean driving abstract. Several years of automotive industry experience (with proper management or service adviser roles preferred). Strong leadership and communication skills Proficient in automotive shop management software. EDUCATION AND/OR EXPERIENCE: Minimum 3 years of automotive industry experience. Service Advisor experience (preferred). Management and staff development experience. (Preferred) Cash Handling experience required. Experience with Point-of-Sale [POS] System required. Minimum 2-3 years of Customer service experience. Strong problem-solving skills. COMPUTER SKILLS: Basic computer skills Basic Microsoft Office skills Basic Google Suite skills Proficient with Email & Communication Proficient in automotive shop management software. Experience with DMS System(s) LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memorandums. Ability to write simple correspondence. An ability to effectively present information in one-on-one and small group situations to management, customers, clients and employees of the organization. Ability to speak, read, and write fluently in English. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. CERTIFICATES, LICENSES, REGISTRATIONS Manufacturer [OEM} Training You must have and maintain a current driver's license with a clean driver's abstract. MENTAL DEMANDS: Ability to work with multiple projects, tasks and deadlines. Continuous alertness and attention to detail, concentration and ability to perform mathematical calculations to produce accurate work Ability to work and effectively communicate with leadership and Store Personnel on time-sensitive matters. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to finger, handle, or feel. The employee frequently is required to reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds with the assistant of safety gears, equipment, or PPE, and occasionally lift and/or move up to 50 pounds with the assistant of safety gears, equipment, or PPE. Rarely lift up to 100 pounds, requiring assistance from PPE, tools and equipment for items over 60 pounds. Personal Protective Equipment (PPE) includes back braces, hand, head, foot, eye, face, and body protection. Goggles/eye protection, gloves, ear plugs, and back brace are provided by the organization and must always be included in their toolbox or workstation. PPE approved clothing/uniform and footwear, closed-toe, steel toes and slip-resistant soles, worn at all times. WORK ENVIRONMENT The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, extended period of sitting, walking, working on the computer and telephone. The employee is frequently exposed to moving mechanical parts and fumes or airborne particles in the service bay area, occasionally moving vehicles. The noise level in the work environment is usually moderate in the service bay area. Appropriate clothing and closed-toed shoes must be worn at all times.

About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Hourly Range: $24.80 - $34.00 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Monitor the performance and address issues with any business partners or vendors that supports the Members Servicing Department. Build relationships with both internal and external customers to include members and employer groups to address issues and concerns and improve the customer experience. Recruit and retain effective teams through selection, development, compensation and motivation of personnel; develop talents necessary to achieve short- and long-term objectives through effective training, mentoring and coaching. Provides feedback and guidance, including timely completion of interim and annual performance reviews. Monitors overall workflow and prioritizes staff's work. Review financial information and adjust operational budgets to promote and demonstrate desired corporate financial stewardship and outcomes. Performs all other miscellaneous responsibilities and duties as assigned or directed. #LI-Hybrid

NorthStar is seeking a dynamic Family Service Supervisor (Sales) at Mililani Memorial Park & Mortuary in Waipahu, Hawaii. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones. Responsibilities: * Manage, direct, and assist in the initial and continuing training and performance management of assigned sales advisors * Conduct daily team meetings to review new sales and provide coaching for any development concerns that may arise * Ensure daily prospecting occurs and that each sales advisor schedules the minimum number of pre-need sales presentations per week * Observe each sales advisor's pre-need and at-need referral presentation and assist in the perfection of such presentation * Keep thorough records of leads, referrals, closing ratios, and after-service follow-up results * Report to the sales manager daily for direction setting and unit status report Qualifications * 4 or more years of solid sales experience * Experience closing and securing the sale * At least one year of experience in a leadership role * Effective communication skills * Va driver's license with a clean driving record (included in background) * Pre-employment background check Key Qualities We Seek at NorthStar: * Compassionate: Compassion is our core value and a non-negotiable requirement for every role at NorthStar. We seek individuals who can offer a caring hand and an open heart, helping our clients celebrate the lives of their loved ones with empathy and understanding. * Creative: We value creativity and encourage our team members to think outside the box and challenge conventional limits. We look for innovative thinkers who can find new ways to meet challenges and exceed goals. * Proactive: We need proactive individuals who don't wait for tasks to be assigned. Our ideal candidates are solution-oriented, managing their work and time effectively, and driving results through consultative selling. They anticipate needs and act before issues arise. Salary Range: $120,000-$220,000 We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity, national origin, disability, or veteran status. #Sales #INDCORE1

Explore a career at EAH Housing. Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission-based nonprofit organization and industry leader for more than 50 years, we live up to our values, and work to create opportunities to empower people to live better lives. Join us and make a difference today. What we offer. We offer a comprehensive benefits package that includes medical, dental, vision, disability and life insurance, as well as a 403(b) retirement plan with a 5% match. We also offer generous vacation accrual, holiday schedule, and work schedule flexibility. We believe in work / life balance. 15 days of vacation per year (which increases based on years of service) 10 paid sick days per year 13 paid holidays Flexible Start Times (REM Onsite Positions) We take care of our employees. Competitive Salaries 403b Retirement Plan with a match to every dollar you save for retirement, up to 5% of your pay Employee Wellness Program Comprehensive Medical Insurance Plans Affordable Dental & Vision Insurance Flexible Spending Account EAP - Mental Health, Financial and Legal Services $1,500 Employee Referral Program EAH University, an in-house training program This position is for a full-time Assistant Resident Services Supervisor to work at Villages of Moa'e Ku, a 192-unit affordable family housing community in Ewa Beach, HI. This is a Tax Credit / HMMF property. Qualified candidates must have 3+ years of social service experience working with the elderly, families and/or the disabled or some related field and a Bachelors degree in Social Service, healthcare, or related field, or equivalent combination of education and/or experience. Salary range: $23.75 - $37.00 per hour; hiring range for new employees is generally $23.75 - $31.00 per hour, DOE. Please note an offer will take into consideration the experience of the final candidate and the current salary level of individuals working at EAH in a similar role. COMPANY OVERVIEW Established in 1968, EAH Housing is one of the largest and most respected nonprofit housing development and management organizations in the western United States. EAH develops low-income multifamily housing, manages more than 222 properties throughout in California and Hawai'i, and plays a leadership role in local, regional, and national housing advocacy efforts. EAH Housing puts its core values into action every day as our staff of 700 people serves 25,000 residents in 87 municipalities. We offer competitive wages, comprehensive benefits, professional development, and invest in our employees through extensive training programs. Please visit our ****************** to learn more about us, our culture, and how we strive to maintain excellence in everything we do. For immediate consideration, please apply to requisition ASSIS004175 on our website at ******************/careers POSITION OVERVIEW Responsible for oversight of the delivery of resident services programming at affordable housing properties that serve families, seniors, and individuals with special needs for assigned property(ies). Assists residents by connecting them with existing social services provided by public agencies or private practitioners within the community. Examines needs for on-site services and explores ways programs and services can be brought to the project. In addition to providing on-site resident services coordination at assigned property(ies), supervises Resident Services Coordinators and/or Activity Coordinators, as assigned. Understands and supports EAH's mission and core values. RESPONSIBILITIES * Coordinates and oversees the delivery of services and program activities to residents both on and off-site. * Supervises Resident Services and Activity Coordinator(s) in assigned properties or portfolio. * As part of the Resident Services team, participates and assists in facilitating staff meetings with other Resident Services Coordinators. * Working with Resident Services Supervisors, develops resident services coordination goals and programs consistent with property, portfolio and EAH goals. * With input from the Resident Services Supervisors, prepares annual reviews for supervised staff. * Provides mentorship to Resident Services Coordinators within assigned portfolio. * Works with Resident Services Supervisors to create individual training plans for each person supervised. * Utilizes and reviews results of intake survey to determine what types of programs and services would benefit the residents. Makes recommendations regarding programs and services based on survey results and needs of property/ies. * Recruits, assists and links residents with services and program activities. * Maintains data and resident participation reports and prepares all statistical and narrative program reports as required by funding entities and EAH management. * Working with Resident Services Supervisors, provide input and monitor the onsite services budgets. * Obtains written release/consent from residents to access their records and communicate with resource providers as appropriate. * Defines and monitors individual service plans for seniors in transition because of aging and increasing need for services to "age in place," and residents whose behavior is detrimental to other residents and/or the resident's own ability to stay in permanent housing. * Attends Resident Council meetings as needed and works with the Council and residents to encourage higher levels of participation and access to program activities. * Interfaces with provider agencies, public agencies, and community volunteer groups to maximize effectiveness of program activities. * Monitors participating agency involvement for quality and compliance with memorandums of understanding. * Obtains resident feedback on effectiveness and quality of programs and their delivery. * Participates in design and implementation of program evaluation with the Resident Services Manager. * Provides assistance and referral services to all residents needing assistance. * Sets up and maintains a directory of providers for use by project staff and residents. * Educates residents on service availability application procedures, client rights, etc. * Assists residents in building informal support networks with other residents, family and friends. * Actively participates in EAH's Injury and Illness Prevention Plan * Regular and predictable attendance. * Other duties as assigned. SUPERVISORY RESPONSIBILITIES Supervises one or more Resident Services or Activity Coordinators. QUALIFICATIONS * Education - Bachelors degree in Social Service, healthcare, or related field, or equivalent combination of education and/or experience. * Experience - 3+ years of social service experience working with the elderly, families and/or the disabled or some related field. Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. CRIMINAL BACKGROUND CHECK REQUIREMENTS EAH Housing conducts criminal background checks on all candidates who have received a conditional job offer. Once you have received such an offer, you will be required to submit and pass our criminal background requirements. EAH also verifies education and employment history. Any verified discrepancy (resume or online application) may delay your background check results and/or affect your eligibility to work at EAH. Please be advised that certain roles may also require fingerprinting due to legal requirements. If onsite housing is a requirement of the position, any household members over 18 years of age who will be living onsite with the candidate must also undergo a criminal background check and tenant screening. Satisfactory completion of background check and fingerprinting requirements is a requirement of employment with EAH. DRUG TESTING EAH Housing requires all candidates who have received a conditional job offer to submit to drug testing within 72 hours from acceptance of our job offer. EAH Housing does not test for marijuana/cannabis. Satisfactory completion of drug testing is a requirement of employment with EAH. EAH Housing is an EEO employer. CA BRE #00853495 | HI RB-16985

Job Description NorthStar is seeking a dynamic Family Service Supervisor (Sales) at Mililani Memorial Park & Mortuary in Waipahu, Hawaii. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones. Responsibilities: Manage, direct, and assist in the initial and continuing training and performance management of assigned sales advisors Conduct daily team meetings to review new sales and provide coaching for any development concerns that may arise Ensure daily prospecting occurs and that each sales advisor schedules the minimum number of pre-need sales presentations per week Observe each sales advisor's pre-need and at-need referral presentation and assist in the perfection of such presentation Keep thorough records of leads, referrals, closing ratios, and after-service follow-up results Report to the sales manager daily for direction setting and unit status report Qualifications 4 or more years of solid sales experience Experience closing and securing the sale At least one year of experience in a leadership role Effective communication skills Va driver's license with a clean driving record (included in background) Pre-employment background check Key Qualities We Seek at NorthStar: Compassionate: Compassion is our core value and a non-negotiable requirement for every role at NorthStar. We seek individuals who can offer a caring hand and an open heart, helping our clients celebrate the lives of their loved ones with empathy and understanding. Creative: We value creativity and encourage our team members to think outside the box and challenge conventional limits. We look for innovative thinkers who can find new ways to meet challenges and exceed goals. Proactive: We need proactive individuals who don't wait for tasks to be assigned. Our ideal candidates are solution-oriented, managing their work and time effectively, and driving results through consultative selling. They anticipate needs and act before issues arise. Salary Range: $120,000-$220,000 We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity, national origin, disability, or veteran status. #Sales #INDCORE1