General Manager - Molds
Customer service manager job in Vancouver, WA
At Columbia we come to work every day driven by the belief that innovation can transform industries, empower communities, and create a more efficient, sustainable world.
With operations spanning five continents and a commitment to excellence in service and support, our purpose extends beyond engineering advanced equipment. We are pioneering innovation and paving a better tomorrow with factory automation solutions worldwide.
Summary: Responsible for leadership & management of the Concrete Molds business unit comprising of Engineering and Sales departments. The General Manager will oversee the business unit's strategic & tactical goals of creating value added products by developing new designs and modifications that meet existing and future customer needs; managing resources to achieve high levels of customer service; and meeting financial objectives and revenue growth plan of the business unit as part of the greater Vancouver Operations team.
Essential Duties and Responsibilities:
Directs the Concrete Mold Engineering department to effectively utilize engineering resources to complete projects on time and implement new products and cost reduction ideas in to designs.
Directs the Concrete Mold Sales team to define project requirements and directs staff to complete them within time, cost, and quality specifications
Builds trust & rapport with other functional departments to ensure that solutions are comprehensive and efficient
Compiles department performance data and works with team to continuously improve.
Maintains target margin on sales by conducing market research to set prices for major or strategic projects
Develops sales strategy by identifying short-term and long-range sales forecasts
Manages sales channel productivity by driving customer solutions and implementing programs to expand the sales pipeline
Creates and conducts customized technical sales presentations and proposals for customers
Improves safety, quality, and productivity for all aspects of Concrete Mold functions, including Engineering & Sales
Maximizes productivity and consistency by using standards to improve existing solutions when possible
Fosters quality improvements by conducting design reviews and inspecting pre-released designs, and maintains a sharp focus on error-proofing and problem solving techniques to ensure the highest levels of quality and customer satisfaction
Ensures a continuous line of communication between Concrete Mold Sales, Engineering, and Manufacturing to improve manufacturing efficiency and reduce costs
Contributes to Concrete Mold research and development, driving innovation and alignment to budget for 3-5 year growth targets.
Collaborates with sales and marketing teams to utilize current information on industry trends, and competitors products in the development of new equipment designs and modifications.
Directs Marketing to support product line
Prepares department budgets and sales forecast and actively monitors bookings, backlog, and invoicing to ensure all business unit KPI are achieved.
Development and continued training of Concrete Mold Engineers and Sales Representatives
Travel 25-50%
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Possesses strong management and problem-solving skills
Solid strategic thinker who can facilitate efforts across multiple teams/departments
Strong written and oral communication
Strong interpersonal communication, organizational, and problem-solving skills
Possesses a high level of creativity, strong technical aptitude, and strong attention to detail
Results oriented with a strong sense of ownership
Education and/or Experience:
Bachelors Degree in Engineering or Business preferred
5+ years management experience
5 years Industry and product experience
Strong MS Office skills, Sugar, Lawson
Columbia Machine offers a full benefits package including medical, dental, vision, prescription drug, life insurance, flexible spending accounts, short and long term disability, 401(k), incentive compensation, paid holidays, paid time off, and tuition reimbursement. Equal Opportunity Employer - Women and Minorities are encouraged to apply. Columbia does participate in E-Verify. To apply for this exciting career opportunity today, please apply online at ***********************
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Ability to commute/relocate:
Vancouver, WA 98661: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Independent Operator - Store Manager
Customer service manager job in Woodburn, OR
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operational management experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
Grocery Outlet Privacy Policy - *************************************************
Retail Store Manager
Customer service manager job in Happy Valley, OR
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
Job Overview
We are in search of a Store Manager ready to contribute our continuous expansion across the United States. This person will be responsible for store KPIs and team management. An interest in designer toys will make you a competitive candidate for this position. The position reports to & receives functional guidance from the Area Manager.
What You Will Achieve
Manage a team of Supervisors, and Brand Associates setting expectations, goals, and develop talent;
Responsible for total store, 4 wall ownership, Brand standards , Operations, People, setting high store standards that reflects company brand image, values, and culture that is focused on providing positive customer and employee experience.
Execute Visual Merchandising and Marketing directives from business partners and install Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures.
Support company on marketing events such as in store events, Pop-up events, conventions, new store openings.
Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed.
Must be able to work flexible hours including nights, weekends, holidays.
Up to 10% travel may be required to support, attend business operation meeting with international team in evening.
What You Will Need
Retail industry knowledge, skills, and abilities;
1+ years of Retail Store Manager experience with a high number of sku volume ,and executing retail Marketing and Visual Merchandising experience.
Experience in managing more than 10 or more retail employees in store.
Experienced working with international business partners, ability to speak or understand multiple languages is a plus.
Associates Degree or Bachelors Degree in Business Management related will be preferred.
Ability to adapt to a fast-paced environment and implement new standardization directives.
Physical Requirements:
Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs.
Ability to stand and walk for extended periods (up to 6-8 hours per shift)
Ability to bend, kneel, reach, and climb ladders or step stools safely
Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves
Able to work in a fast-paced environment that may require quick movements and multitasking
Ability to work in varying temperature conditions, including stockroom and receiving areas
Manual dexterity required to operate standard stockroom tools (e.g., box cutters)
What We Offer
Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc.
Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge.
Career development: we work with you to advance your career through short-term assignments, and new experiences, etc.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law. We welcome applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
Senior Customer Service Manager
Customer service manager job in Portland, OR
Job Description
within Keller Executive Search and not with one of its clients. This senior position will lead Customer Service for Keller Executive Search in Portland, OR, United States, shaping strategy, building scalable processes, and partnering across the firm to deliver measurable impact.
Key Responsibilities:
- Define the Customer Service vision, roadmap, and annual operating plan aligned to business goals.
- Build and lead a high‑performing Customer Service team; set clear objectives and coach managers.
- Own Customer Service KPIs and reporting; drive continuous improvement and operational excellence.
- Establish scalable policies, processes, and tooling for Customer Service across regions.
- Partner with executive leadership and cross‑functional stakeholders to deliver outcomes.
- Manage budgets, vendors, and risk within the Customer Service portfolio.
Requirements
7+ years in progressively senior roles within the relevant discipline; experience leading managers.
Demonstrated success building scalable processes and delivering against OKRs.
Strong analytical and financial acumen; fluency with data tools and business cases.
Excellent stakeholder management and executive communication skills.
Working knowledge of applicable local laws, standards, and industry best practices.
Bachelor's degree required; advanced degree or certifications are advantageous.
Benefits
Competitive compensation: $140,000-$180,000 USD
Opportunities for professional growth and leadership development.
Company culture: Flat management structure with direct access to decision‑makers; open communication environment.
Full medical coverage.
Equal Employment Opportunity Statement:
Keller Executive Search provides equal employment opportunities to all qualified applicants and employees. Employment decisions are based on merit, qualifications, and business needs, without regard to protected characteristics under applicable law.
Commitment to Diversity:
An inclusive and equitable workplace is actively fostered. Hiring, development, and advancement practices are designed to broaden representation and ensure fair access to opportunity.
Data Protection and Privacy:
Personal data is processed solely for recruitment and employment purposes, in accordance with applicable data‑protection laws (including GDPR where relevant). Information may be retained for compliance and legitimate interests, subject to data minimization and security controls.
Pay Equity:
Compensation practices are reviewed to support pay equity for substantially similar work, accounting for bona fide factors such as experience, education, and performance.
Health and Safety:
Workplace health and safety obligations are observed in line with applicable national and local requirements. Employees are expected to follow all safety policies and promptly report hazards.
Compliance with Law:
All recruitment, selection, and employment practices are conducted in compliance with applicable laws and regulations in the jurisdiction of employment.
Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Senior Customer Success Manager
Customer service manager job in Vancouver, WA
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast.
ZoomInfo is growing and looking to add talented and passionate people to our Strategic Customer Success team! This individual will drive product adoption, retention, and growth by delivering high levels of business value, and cultivating deep customer relationships with some of the world's most iconic companies currently using ZoomInfo. This Senior Strategic CSM will be responsible for all aspects of strategic account partnerships, adoption and customer success planning. This position will develop and execute strategic account plans, deliver business reviews, and drive overall customer satisfaction of our customers. We provide
world-class training
while surrounded by incredible co-workers and leaders who have a vested interest in seeing you thrive.
What You'll Do:
Act as an extension of our strategic customers, being a proactive advocate within ZoomInfo and our customer base to accomplish defined objectives
Develop a trusted advisor relationship with strategic customer stakeholders and executive sponsors to drive product adoption and ensure they are leveraging ZoomInfo to achieve full business value
Proactively grow the breadth and depth of strategic relationships within customers
Closely manage and nurture accounts to identify and eliminate risk of attrition
Partner with internal ZoomInfo stakeholders to align account activities with the strategic customer's business case and strategy
Establish trusted relationships with customers, sustaining relationships through the full life cycle of the subscription ensuring their success
Ensure customers are aware of and educated on new features and releases
Monitor and identify adoption and utilization trends, provide recommendations based on risk and customers' business needs
Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal
Ensure customer feedback is clearly captured and conveyed internally to enable ongoing improvement of products and services
What You Will Bring:
8+ years of customer success, account management, or sales experience in a competitive SaaS environment
5+ years working with Strategic level accounts
Have a great understanding of world-class go-to-market process, including how Revenue Operations, Enablement Leaders, Sales Managers, Customer Success leaders and individual contributors think and operate
Excellent communication skills, including issue tracking, triaging and crisis management
Ability to efficiently manage multiple customer projects simultaneously
Communicates with internal and external customers and all levels of management
Effectively communicate technical information to non-technical audiences
Delivers informative, well-organized presentations
Understands how to communicate difficult/sensitive information tactfully
Continually seeks opportunities to increase customer satisfaction and deepen client relationships
Manages client expectations effectively
Self-motivated, collaborative and scrappy team player with innovative ideas to inspire customer loyalty and adoption
General understanding of sales methodologies and playbooks like Sandler, Winning By Design, MEDDIC a plus!
Bachelor's Degree or Master's Degree preferred
Ability to work a minimum of three days per week from one of our office locations.
What's In It For You:
We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.
Incredibly strong onboarding program - be set up for success in your first 90 days
Ongoing training to help you grow
Market leading product offering (check our our long list of G2 awards)
Comprehensive Medical, Dental, Vision
Eligibility for Future Equity Awards
401k Matching (50% of the first 7% of your contribution)
12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
Family forming benefits up to $20k, plus discounts on a Care.com membership
Virgin Pulse Wellness Program
Optional add ons such as pet insurance, legal service support, and more!
This is a hybrid position, working a minimum of three days per week from one of our office locations - Waltham MA, Bethesda MD, or Vancouver WA
Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.
In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.
Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$94,080-$147,840 USD
About us:
ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.
ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.
ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
Auto-ApplyCustomer Success Manager
Customer service manager job in Portland, OR
At PixelPool, we empower fashion and retail brands with cutting-edge 3D visualization solutions that streamline product development, enhance go-to-market strategies, and reimagine the retail experience. Our teams create immersive virtual environments, digital samples, and a virtual showroom solution that bring collections to life - faster, smarter, and more sustainably.
At PixelPool, we're creating Dtail (********************** as a sustainable alternative for critical parts of the fashion industry's workflow. Dtail is a 3D, cloud-based platform that is used by top fashion brands around the world to design, plan, present and sell collections using 3D samples and virtual environments. We are building this platform using the latest web- and 3D technology - Unreal Engine 5 and C++ for our Dtail Spaces application
PixelPool is headquartered in the Netherlands and with offices in Bulgaria and the United States. Besides designing and developing Dtail, PixelPool provides 3D content production services to the fashion industry.
About the Role
We are seeking a Customer Success Manager to support the onboarding, training, and long-term success of high-profile fashion clients utilizing our Dtail platform. This role is strategically positioned in Portland to ensure proximity to our largest North American client, enabling on-site support, relationship building, and rapid responsiveness.
Rather than a purely technical support role, this position is focused on customer enablement, communication, and coordination - bridging time zones and teams to provide a seamless client experience. You'll serve as the face of Dtail in North America, working closely with the EU-based product, technical, and Customer Success teams to ensure that clients are fully supported.
The ideal candidate has a strong grasp of 3D file workflows, excellent communication skills, and the ability to drive clarity and confidence in client teams through structured onboarding and proactive relationship management.
Responsibilities
Serve as the primary contact for North American clients during onboarding and adoption.
Guide new customers through setup, training, and early usage, ensuring a smooth transition from sales to success.
Coordinate deeper technical support with EU-based teams as needed, while maintaining full ownership of the customer relationship.
Drive value realization by aligning onboarding and training with each client's unique use case.
Gather feedback and insights from customers and share internally to inform product development, support planning, and commercial strategies.
Proactively identify and address potential adoption challenges before they become blockers.
Represent the Customer Success voice in cross-functional conversations across Sales, Product, and Engineering.
Job requirements
3+ years of experience in Customer Success, Account Management, or a similar client-facing role.
Strong understanding of 3D assets, file formats, and related workflows in a product or retail context.
Excellent verbal and written communication skills, with a proven ability to explain complex concepts clearly and confidently.
Demonstrated ability to manage relationships, multitask, and navigate ambiguity with minimal supervision.
Experience working in technology-driven environments (SaaS, digital tools, or creative platforms).
Based in Portland, OR or the surrounding area, with availability for occasional on-site client visits
Why PixelPool
Be part of a young, creative and dynamic environment with a start-up culture - an internationally oriented company, both in terms of customers and team.
Salary conforming to market standards
Hybrid working, with a minimum of two days in office in downtown Portland.
Regular company events and drinks
We can offer you a 90 day contract to start with. If we find out it's a match, there is an opportunity for full time position with benefits including vacation days, personal development budget and healthcare.
Want to become part of the team?
If you'd like to contribute to our goals, please apply now or reach out to us on LinkedIn and let us know why you think you are the best fit. We look forward to meeting you soon!
PixelPool is an Equal Opportunity Employer. We celebrate diversity and welcome applications from underrepresented groups and encourage people of all backgrounds to apply. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, neurodiversity, or status as an individual with a disability.
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Customer Service Supervisor
Customer service manager job in Portland, OR
Levi Strauss & Co. isn't your typical retailer. We've been pushing boundaries since 1873, inventing the blue jean, redefining khakis, and breaking barriers with size-inclusive activewear. We champion sustainability and ethical practices. Our brands (Levi's , Dockers , Beyond Yoga ) stand for freedom and self-expression.
Supervisors contribute as an integral member of the store management team by contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth.
We're looking for a Supervisor who shares our values:
Embraces Originality and Integrity: You share our passion for fashion and understand the importance of our brand heritage.
Empathy for Customers and Co-workers: You add positivity to our store culture and play a part in driving a memorable experience for our employees and customers.
Demonstrate Courage: We lead with our values. You feel supported to make decisions and lead by example. You are a role model and aspire for more.
Drives Performance: You're results-oriented and support the team.
You'll support the leadership team to success:
Growing Sales: Execute sales strategies and monitor performance to drive revenue growth.
Be a coach: Guide and support team members through effective mentorship and leadership.
Operational Excellence: Manage daily store operations to ensure efficiency and maintain high standards.
Customer Focus: Ensure exceptional customer service and foster a welcoming shopping environment.
The role requires someone who:
Is good with people and able to support, assist, and coach store associates to perform their work effectively.
Complies with all Levi's Stores policies, procedures, and programs, while able to follow directives of store management.
Consistently meets or exceeds established store and individual sales and performance goals.
Can handle heavy lifting (up to 40 lbs.) and constantly moving around, kneeling, carrying items, reaching overhead, and climbing ladders.
Must have reliable transportation.
Must be 18 years or older.
Life-Enhancing Perks:
Full-Time Employees:
Unwind & Recharge: 3 weeks of paid time off for the first year, growing to 4+ weeks thereafter.
Health & Wellness: Immediate medical, dental, and vision coverage. Free Medical Premiums w/Live.
Full-Time & Part-Time Employees:
Make a Difference: Paid volunteer hours & charity donation matching up to $2000/year.
Live in Levi's: 60% employee discount.
Retire Sooner: 125% match on your 401k, up to 6%! That's getting $1.25 for each $1 you put in. Free $$$.
Level Up: Grow here, don't just work somewhere. Explore advanced opportunities at Levi's, Dockers & Beyond Yoga.
LOCATION
Portland, OR, USA
FULL TIME/PART TIME
Part time
COMPENSATION
The pay range for this role is from the higher of the required minimum wage based on local, state, or federal requirements or $17.05 - $28.45 per hour, varying with experience and qualifications.
Current LS&Co Employees, apply via your Workday account.
Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or vmental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment or discrimination of applicants or employees on the basis of any protected classes. We have established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment. We may ultimately pay more or less than the posted range based on several factors. However, LS&Co pays at least the local, state or federal minimum wage, whichever is higher. The amount a particular employee will earn within the wage range will be based on several factors including, but limited to, relevant education, qualifications, experience, skills, seniority, store location, performance, shift, travel requirements, sales or revenue-based metrics, and business needs (LS&Co.) offers a total rewards package that includes competitive pay, incentive plans, and a wide array of benefits designed to help you, and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. These benefits include paid leave, life and disability insurance, 401(k) match and health care benefits for eligible employees. The amount and availability of any bonus, benefits or other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Auto-ApplyDirector of Customer Success & Growth
Customer service manager job in Portland, OR
At Mongoose, we believe every conversation matters. We're on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose? To move people forward. Whether it's helping a student navigate their first semester, connecting alumni with meaningful opportunities, or ensuring parents feel informed and supported-our AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide.
We know that conversations aren't just a feature-they're the foundation of connection. That's why we focus on delivering insights, relevance, empathy, scale, and trust in everything we do. At Mongoose, we're transforming communication in higher ed because we believe reputation is a mutual responsibility, and the right insights fuel measurable outcomes.
Join us and be part of a team that's making a real difference in education-one conversation at a time.
As the Director of Customer Success & Growth, you'll lead the strategy and execution that shape the entire post-sale customer experience-from onboarding and adoption to renewal and expansion. You'll drive the operating model, coaching systems, and cross-functional alignment that ensure customers realize value quickly, remain healthy and engaged, and grow with us year over year. In this role, you'll play a critical part in protecting gross retention, accelerating net revenue retention, and creating a predictable rhythm of outcomes across the customer lifecycle.
This role sits at the intersection of Revenue, Product, Marketing, and RevOps, serving as the connective tissue that ensures every customer understands our value, every handoff is clean, and every expansion opportunity is identified and acted on with discipline. Over time, you'll scale this function into a unified growth engine-deepening customer insights, strengthening our team's coaching and performance, and elevating how we deliver value and outcomes to institutions across higher ed.What You'll Do:
Lead the Post-Sale Operating Model: Build and scale a consistent, predictable operating rhythm across onboarding, adoption, renewal, and expansion. You'll define lifecycle stages, exit criteria, health signals, and playbooks that give the team clarity, focus, and repeatability.
Own Retention & Expansion Outcomes: Build and operationalize a clear expansion strategy that turns customer value into revenue growth. You'll define how the organization identifies expansion signals, sizes opportunities, qualifies commercial handoff, and executes renewals and upsell plays. Through strong coaching and disciplined inspection, you'll protect gross retention and deliver consistent, segment-level NRR performance.
Elevate Customer Onboarding & Adoption: Ensure customers realize value quickly through a structured, outcomes-focused onboarding motion. You'll strengthen success planning, usage improvement strategies, and adoption plays that deepen product engagement and health.
Provide Leadership Across CS & AM Functions: Offer strategic and operational leadership across Customer Success and Account Management, working through managers and team leads to elevate performance, coaching, accountability, and customer outcomes.
Run the Post-Sale Inspection Cadence: Evaluate existing strategy for QBRs, health reviews, renewal/expansion forecast calls, and performance inspections to ensure they create visibility, remove blockers, and drive proactive decision-making.
Develop a High-Performing Team: Coach and enable the post-sale organization to consistently deliver value. You'll strengthen capability across onboarding, adoption, commercial execution, and client relationship management.
Partner Across Revenue, Product, Marketing, and RevOps: Serve as the connective tissue that aligns teams around a unified customer journey. You'll bring customer insights into roadmap decisions, lifecycle communications, and forecasting.
Own Executive-Level Customer Engagement: Act as a senior escalation point for high-impact or at-risk accounts, strengthening alignment with institutional leaders and ensuring customers understand the value Mongoose delivers.
Forecast Retention & Expansion with Precision: Partner with Revenue Leadership and RevOps to forecast renewal and expansion performance, diagnose gaps, and ensure predictable outcomes across segments.
Champion the Voice of the Customer: Surface insights that inform product expansion opportunities, marketing narratives, customer advocacy, and strategic planning-ensuring every decision reflects what customers need to be successful.
What You'll Bring to the Table:
Deep Post-Sale Leadership Experience: You bring meaningful experience leading Customer Success organizations in B2B SaaS, with hands-on ownership of onboarding, adoption, renewal, and expansion motions. A demonstrated track record of owning GRR and NRR outcomes with clear, measurable improvements at scale.
Strength in Building Operating Models: You know how to design and scale the systems, playbooks, lifecycle stages, health scoring, and inspection rhythms that bring clarity, consistency, and predictability to a post-sale organization.
Commercial Acumen & Expansion Mindset: You understand how to translate customer value into renewal stability and expansion opportunity. You can size, qualify, and sequence expansions, and you know how to coach teams to execute them with discipline.
Leadership Through Managers & Team Leads: You've developed leaders and high-performing teams by creating role clarity, building coaching systems, and elevating performance through accountability, empowerment, and clear expectations.
Data-Driven Decision Making: You're comfortable diagnosing gaps through metrics and dashboards, using KPIs, forecasting, and coverage models to guide decisions-and ensuring your team acts on insights, not anecdotes.
Executive Presence & Customer Credibility: You can step into complex situations with senior stakeholders, manage escalations with steadiness, and reinforce value in a way that builds trust, alignment, and confidence.
Cross-Functional Collaboration: You work naturally across Revenue, Product, Marketing, Finance, and RevOps to create a unified customer journey, shared success metrics, and cohesive execution across the full lifecycle.
Ability to Navigate Complex Environments: You thrive in multi-stakeholder settings-like higher education or similarly complex industries-where value must be tailored, proven, and reinforced across diverse personas and decision makers.
A Builder's Mindset: You enjoy bringing structure to evolving environments. You balance empathy and accountability, and you know how to create clarity, raise the bar, and scale systems as the team and business grow.
We Offer:
Comprehensive medical, dental, and vision coverage
401K with company match: 100% of the 1st 3% and 50% of the next 2%
Flexible PTO
Competitive Leave Policies
13 paid holidays, plus a week off between Christmas and New Year's
Eligible for up to a 10% annual bonus based on company and individual performance
At Mongoose, we believe that diversity drives innovation, and inclusion builds stronger teams. We are proud to be an equal opportunity employer and are committed to creating a workplace where everyone feels valued and empowered. We welcome applicants of all backgrounds, experiences, and perspectives, and we do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the application process, please let us know-we're here to help.
Auto-ApplyParts and Service Operations Manager
Customer service manager job in Portland, OR
Be part of something bigger. Join one of the Northwest's most trusted names - Dick Hannah Dealerships - and one of the world's most premium automotive brands, Acura. At Dick Hannah Acura of Portland, we're looking for a strategic, business-minded Service Director to lead our Service Department and oversee operations that drive customer experience, profitability, and team performance. This is not your typical dealership service role - it's a chance to run a high-performing business unit within one of the strongest and most respected automotive groups in the region.
What You'll Do
* Lead and develop the Service Department, fostering a culture of accountability, customer satisfaction, and operational excellence.
* Manage financial performance with a strong command of P&L, forecasting, and expense control.
* Design and execute business strategies that align with Acura and dealership objectives.
* Drive continuous improvement using Lean principles and data-driven decision-making.
* Partner with senior leadership to implement initiatives in growth, process optimization, and customer retention.
* Uphold the Dick Hannah reputation for integrity, innovation, and exceptional customer care.
Who You Are
You're a results-oriented leader with a track record of building high-performance teams and managing complex operations. You may come from automotive, retail, logistics, or another service-driven business - what matters most is your ability to lead strategically and deliver measurable results.
You have:
* Strong financial acumen and experience managing P&L performance.
* Demonstrated success in team leadership and organizational change.
* A disciplined approach to process improvement and strategic execution.
* Experience in operations, logistics, or service-based business (automotive preferred).
* (Preferred) Previous dealership management or OEM experience - Acura, Honda, or other premium brands.
Why Dick Hannah
* Exceptional opportunity: Leadership roles at Acura and Dick Hannah are rare - this is a career-defining role at a brand known for innovation and performance.
* Reputation & legacy: Family-owned since 1949, Dick Hannah Dealerships has built a 75-year legacy rooted in our "Believe in Nice" philosophy.
* Compensation that matches impact:
* $2,500 monthly base salary + 2.0% Parts and Service Gross Profit + 10% Parts and Service Net Profit
* Annual earnings potential: $140,000 - $200,000+, depending on results
* Comprehensive benefits:
* Health, dental, vision, HSA/FSA, life, and disability insurance starting the first of the month after 60 days
* 401(k) with company match
* Paid Time Off (starting at 96 hours annually) + 5 paid holidays
* Career growth: Join a respected organization with proven internal advancement pathways and a leadership team that invests in development.
About Dick Hannah Dealerships
Our Core Values - Family, Integrity, Respect, and Purpose - drive everything we do. We're proud to be a family-run business that values people first, embraces innovation, and continually looks forward. We truly care for our employees and customers - every day.
Dick Hannah Dealerships. Believe in Nice.
We are an equal opportunity employer and prohibit discrimination or harassment of any kind.
Parts and Service Operations Manager
Customer service manager job in Portland, OR
Be part of something bigger. Join one of the Northwest's most trusted names - Dick Hannah Dealerships - and one of the world's most premium automotive brands, Acura.
At Dick Hannah Acura of Portland, we're looking for a strategic, business-minded Service Director to lead our Service Department and oversee operations that drive customer experience, profitability, and team performance. This is not your typical dealership service role - it's a chance to run a high-performing business unit within one of the strongest and most respected automotive groups in the region.
What You'll Do
Lead and develop the Service Department, fostering a culture of accountability, customer satisfaction, and operational excellence.
Manage financial performance with a strong command of P&L, forecasting, and expense control.
Design and execute business strategies that align with Acura and dealership objectives.
Drive continuous improvement using Lean principles and data-driven decision-making.
Partner with senior leadership to implement initiatives in growth, process optimization, and customer retention.
Uphold the Dick Hannah reputation for integrity, innovation, and exceptional customer care.
Who You Are
You're a results-oriented leader with a track record of building high-performance teams and managing complex operations. You may come from automotive, retail, logistics, or another service-driven business - what matters most is your ability to lead strategically and deliver measurable results.
You have:
Strong financial acumen and experience managing P&L performance.
Demonstrated success in team leadership and organizational change.
A disciplined approach to process improvement and strategic execution.
Experience in operations, logistics, or service-based business (automotive preferred).
(Preferred) Previous dealership management or OEM experience - Acura, Honda, or other premium brands.
Why Dick Hannah
Exceptional opportunity: Leadership roles at Acura and Dick Hannah are rare - this is a career-defining role at a brand known for innovation and performance.
Reputation & legacy: Family-owned since 1949, Dick Hannah Dealerships has built a 75-year legacy rooted in our “Believe in Nice” philosophy.
Compensation that matches impact:
$2,500 monthly base salary + 2.0% Parts and Service Gross Profit + 10% Parts and Service Net Profit
Annual earnings potential: $140,000 - $200,000+, depending on results
Comprehensive benefits:
Health, dental, vision, HSA/FSA, life, and disability insurance starting the first of the month after 60 days
401(k) with company match
Paid Time Off (starting at 96 hours annually) + 5 paid holidays
Career growth: Join a respected organization with proven internal advancement pathways and a leadership team that invests in development.
About Dick Hannah Dealerships
Our Core Values - Family, Integrity, Respect, and Purpose - drive everything we do. We're proud to be a family-run business that values people first, embraces innovation, and continually looks forward. We truly care for our employees and customers - every day.
Dick Hannah Dealerships. Believe in Nice.
We are an equal opportunity employer and prohibit discrimination or harassment of any kind.
Auto-ApplyCustomer experience manager
Customer service manager job in Gresham, OR
Store - PORT-GRESHAM, ORDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
Auto-ApplyElectronic Services Supervisor
Customer service manager job in Portland, OR
Full-time Description
NW Priority Credit Union is seeking an Electronic Services Supervisor to join our credit union. The position plays a key role in supporting the Chief Financial Officer while overseeing and assisting the daily operations of the Electronic Services Department. The ideal candidate will bring leadership, technical expertise, and a proactive approach to ensure efficient service delivery and member satisfaction across all electronic channels.
Requirements
Responsible for evaluating the team performance, for fostering professional development to the extent possible, and for ensuring department staff have access to appropriate resources enabling them to perform their expected duties and responsibilities.
Provide positive leadership for department employees.
Assist CFO with developing, implementing and maintaining credit union internal controls.
Problem solve for certain general ledger accounts and personnel situations.
Oversee the operations of ACH, plastics, share draft, and electronic banking services.
Establish, evaluate, and maintain departmental operations to effectively accomplish the department and organization's goals and objectives.
Assist CFO with overseeing and implementing automated financial processing systems that support the operational functions of the department.
Monitor NSF Accounts, close as needed, and report to ChexSystems.
Administer the VISA program, process disputes, and fraud claims
Perform miscellaneous job-related duties as assigned.
Job Experience: Minimum of two years of progressively responsible experience in VISA and GL/accounting. Minimum of five years of Electronic Services experience and two years in a supervisory role.
Supervisory Skills: Must demonstrate the ability to train, motivate, and supervise staff while maintaining an efficient and effective schedule of workflow within the accounting department. Demonstrate good leadership capabilities and earn the respect of fellow staff. Ability to handle difficult member relationships.
Software Skills: Excellent computer skills with knowledge of Microsoft Office software.
Physical Demands: Required to sit for extended periods and occasionally walk to provide member services. Noise levels are moderate to high in the immediate area, and a standard hearing range is necessary to communicate by telephone and in person with staff and members.
Work Conditions: Regular workday with occasional overtime. Exposed to potentially hazardous conditions (robbery). Concentration required to process transactions accurately in a fast-paced environment with multiple short-term deadlines.
Other Skills: Strong organizational and analytical skills required to resolve member/staff questions or problems. Must maintain a high degree of accuracy entering member transactions into the computer. Must demonstrate excellent written and oral communication skills. Strong interpersonal skills to represent the Credit Union professionally and positively to members and to interact daily with staff and management. Ability to exercise judgment and maintain confidentiality in dealing with membership and staff. Exercise independent judgment and analysis. Ability to complete or resume tasks despite interruptions.
The Target Pay Range for this position is $64,000-$75,000 annually. The full Pay Range is $55,000-$85,000 annually. Compensation decisions are determined using factors such as relevant job-related skills, experience, education, and/or training.
Salary Description $55,000-$85,000
Customer Service at PLAY STREET MUSEUM
Customer service manager job in Beaverton, OR
Job Description
Play Street Museum in Beaverton, OR is looking for one customer service to join our 9 person strong team. We are located on 18021 Nw Evergreen Pkwy. Our ideal candidate is attentive, punctual, and engaged.
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Assist Customers in preparing their orders
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Qualifications
Friendly attitude even when dealing with disgruntled employees
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
$14.50/hour plus weekend party tips
We are looking forward to hearing from you.
Supervisor, Patient Financial Services
Customer service manager job in Portland, OR
supporting Adventist Health Portland. Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.
Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.
Job Summary:
Oversees all functions within patient financial services department. Provides technical leadership while performing escalated or complex duties. Monitors department efficiencies and assumes responsibility for meeting departmental goals. Implements plans for improvement when needed. Maintains policies and procedures. Supervises and directs the activities of various levels of assigned personnel using both professional and supervisory discretion and independent judgment.
Job Requirements:
Education and Work Experience:
* Bachelor's Degree or equivalent combination of education/related experience: Required
* Master's Degree: Preferred
* Five years' patient financial services or medical revenue cycle department experience: Preferred
Licenses/Certifications:
* Certified Revenue Cycle Representative (CRCR) - Healthcare Financial Management Association: Preferred
Essential Functions:
* Manages daily operations of patient financial services department. Provides supervision and direction to patient financial services department staff. Ensures compliance with Joint Commission, federal, state and other regulatory agencies related to patient financial services. Supervises service-specific accounts receivable functions.
* Monitors key performance metrics and drives performance to meet organizational benchmarks. Reviews and approves all adjustments, bad debt or outside agency assignment placements and refunds to accounts according to authority level. Owns escalation points as reported by team and patient office.
* Conducts performance reviews and provides input on direct reports for human resource decisions such as hiring, promotions and disciplinary actions. Participates in the development of employees. Delegates the work appropriately, provides clear expectations and follows up to ensure progress and overcome roadblocks. Identifies associates and team priorities based on business direction and adjusts when needed.
* Leads by example and shares knowledge and experiences with associates and team. Models a respectful work environment, creates accountability and recognizes accomplishments. Provides timely feedback to encourage success and connects opportunities for associates' development. Identifies top talent to achieve the desired results. Promotes and builds a diverse yet cohesive team to accomplish objectives and aligns associates' skills to fill gaps.
* Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
Auto-ApplyCall Center Manager
Customer service manager job in Portland, OR
Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.
We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.
Job duties include:
• Schedule and confirm appointments
• Hire, train and manage Call Center Representatives
• Answer inbound calls and make outbound calls as needed and as a training tool
• Customer Service
• Manage sales reps schedules
• Achieve weekly and monthly quotas
We have an excellent compensation package for this position that includes a salary and bonus opportunities.
Auto-ApplyShop Service Supervisor - Tigard, OR
Customer service manager job in Tigard, OR
Join our Team: Shop Service Supervisor, Onsite Tigard, OR
Join our team at Terex and embark on an exciting opportunity as we seek a skilled and dedicated Shop Service Supervisor to contribute to the team in Tigard.
At Terex we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're dedicated to driving quality, innovation, embracing diversity, and creating an environment where everyone feels valued and respected. We're committed to excellence in everything we do, and we're seeking talented individuals who share our passion and values to join our team.
The Service Supervisor will manage and plan daily job scheduling, providing excellent service to area customer base. The successful candidate will manage and motivate team of Service Technicians including operations, planning, budget setting, and cost control and profit maximization. Candidate preferably has a proven track record in managing and developing people, a demonstrated ability to establish and accomplish goals and priorities, and the ability to recognize, develop, and utilize resources and achieve outcomes that consistently exceed customers' expectation.
What you'll do
Manage, motivate and lead daily work activities of Shop Service Technicians and provide supervision and managerial support
Ensure professionalism and a high customer service standard
Expedite service orders and calls, if necessary
Sell repairs and follow up work
Track and follow up on leads brought in by field operatives (technicians and inspectors)
Develop quotes in a timely manner
Schedule preventive maintenance and repair activities on equipment
Resolve customer issues and complaints
Complete, process and route appropriate paperwork
Provide a high level of communication with both Customer and Office
Perform service work to assist with overflow and emergencies, as needed.
Source difficult to find parts
Coordinate the procurement of supplies, materials, equipment, and subcontract labor for jobs
Monitor and coordinate the maintenance of company equipment and assets to ensure they are in proper condition and good working order
Inspect overhead crane and hoist and conduct spot inspections and audits of the Service Technicians' equipment and vehicles and record the results.
Enter data into SAP database as necessary and utilize MS Office applications
Responsible for all miscellaneous activities within the branch such as shipping/receiving, shop cleanliness, equipment/building maintenance, answering phones
Work Environment Considerations:
Work various environments and working conditions depending on assignment
Working at heights & some heavy lifting
Walking, sitting, standing, bending, driving, reading, seeing, hearing, speaking, concentrating, communicating
May travel to and from customer sites periodically using company vehicle and may periodically require overnight travel
What you'll bring
High school diploma or GED
1+ year of lead/supervisor experience
2+ years of mechanical experience with heavy equipment
Great Additions to bring
2+ years of experience managing technicians
Ability to pass MVR
2 year technical degree
Automotive, heavy equipment, shop environment experience
Thorough knowledge of electrical theory for power and controls.
Familiarity with utility equipment
Operations Experience
Previous experience running a Service Department
Understanding of OSHA/ANSI standard
Strong organizational and prioritizing skills
Thorough understanding of the financials for a service company
Intermediate proficiency with Microsoft Office Products, including basic to intermediate Excel skills
Customer focused, with good interpersonal and communication skills, both verbal and written
Collaborative leadership skills
SAP experience
Why Join Us
We are a global company, and our culture is defined by our Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Check out this video! The Terex purpose
Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm.
Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued.
We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way.
We are committed to helping team members reach their full potential.
Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others to build a better world for generations.
For more information on why Terex is a great place to work click on the link! Careers | Terex Corporate
The compensation range for this position is $80-95k annual salary. Pay is based on several factors including but not limited to education, work experience, certifications, etc.
This above description is non-exhaustive and there may be additional duties in accordance with the role.
If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.
If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.
About Terex:
Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We design, build, and support products used in maintenance, manufacturing, energy, minerals and materials management, construction, waste and recycling, and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization, and offer complementary digital solutions, designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, and Asia Pacific and sold worldwide.
Additional Information:
We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members. To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department (person or department) at **********************************
.
The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.
Auto-ApplyDietary Services Supervisor
Customer service manager job in Portland, OR
We have an exciting opportunity to join our Dietary Services department at our campus in Portland, OR. In the role of Dietary Services Supervisor, you will be responsible for managing dietary services of a treatment facility, including centralized menu planning and related purchasing, food preparation, and serving for clients, staff, and special events. Responsible for the day-to-day cleaning and sanitation of the kitchen and commons building.
About the Opportunity:
40/hour week - Schedule to be Determined to meet department needs
Rate of Pay: Starting at $23.56/hour (depending on experience)
About You:
You are mission sensed, seeking meaningful work and career growth.
You have Excellent written and verbal communications.
You have five (5) years' experience as a cook experience helpful, and one (1) year supervisory experience in the planning and preparation of meals for groups of 50 people or more preferable.
You possess the ability to read and understand MSDS.
You possess a valid Food Handler's Certificate
You have a current driver's license for state of residence and a driving record acceptable by the agency.
You have demonstrated ability to be an active team participant with strong interpersonal skills.
You possess a High School diploma or equivalent.
You possess the ability to take on new and varied tasks and assignments.
Benefits:
100% Employer Paid Medical, Vision, and Dental for Full Time Employees
401k retirement plan matches
Growth | Career track, continuing education, and professional development
Generous Vacation and Sick Leave
Free meals while on duty!
And more!
Application Details:
Consideration of candidates will be ongoing, and position may close after 3 days of original posting.
If you need accommodation to review the information and/or complete the application process, please contact the Human Resources Department.
We are an Equal Opportunity Employer and Service Provider and support culturally linguistically diverse governance, leadership, and workforce.
Trillium Family Services is a drug-free workplace. All final applicants will be subject to a criminal record identification check pursuant to ORS 181.536.727.537 and agency policy. We are an Equal Opportunity Employer and Service Provider and support culturally linguistically diverse governance, leadership, and workforce.
We are guided by the simple yet crucial mission of building brighter futures with children and families.
Pay Equity: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.
Application Details:
For physical demands of position, including vision, hearing, repetitive motion, and environment, contact the HR department. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care.
Consideration of candidates will begin as soon as 12/4 and position may close after this date without notice.
If you need accommodation to review the information and/or complete the application process, please contact the Human Resources Department.
Trillium Family Services is a drug free workplace. All final applicants will be subject to a criminal record identification check pursuant to ORS 181.536.727.537 and agency policy. We are an Equal Opportunity Employer and Service Provider and support a culturally linguistically diverse governance, leadership, and workforce.
Auto-ApplyZone Manager
Customer service manager job in Portland, OR
We are seeking a proven leader in sales management and sales training to build and oversee a district for our team. This opportunity has a significant opportunity for growth.
As an Applied Maintenance Supplies and Solutions, District Sales Manager, you will achieve your sales goals and margins by developing successful territories through hiring and developing sales professionals. Use your knowledge of the industrial marketplace, sales, and operations to lead multiple districts strategically and tactically. You will build on your strengths and think outside of the box while meeting / exceeding productivity objectives at both the top and bottom line. This is a highly visible position at Applied .
This is your opportunity to join one of North America's largest independent industrial distributors in a high-level District Sales Manager position where you will have access to over 45,000 parts and critical products, such as fasteners, cutting tools, electrical components, hydraulics, and chemicals
JOB DUTIES:
Manage and exceed P & L goals from: sales, profit margins, territory development, and customer development.
Hire, develop, and coach Account Managers from new hires to veteran personnel. Use leadership by example.
Develop successful territories within the district through account development.
Plan, control, and direct your district's programs and activities related to sales functions and customer service
Drive key account growth personally and through others.
Anticipate or investigate problems and take corrective action
Provide sales personnel with time and territory management training
Monitor pricing, purchasing and contract adherence for the district
KEYS TO SUCCESS
To excel in this role, you will have the qualities of a successful industrial sales management professional, including an outgoing personality, intense entrepreneurial drive, a commitment to customer service and relationships, a sense of humor, and persistent follow up and coaching skills. You will:
Practice a leadership style based on collaboration and motivation. You'll need to establish relationships based on trust and encourage an open environment. We also like to have fun achieving our goals together.
Use excellent interpersonal and written communication skills. Be a good listener and establish a strong sense of trust.
Promote high morale by showing enthusiasm for your work and determination to achieve results. Lead by example.
POSITION REQUIREMENTS
2+ years of proven sales management with tangible products, and repeat business too many different markets.
Proven success in developing and leading a team to accomplish area and companywide goals, including hiring, training, and coaching.
Have the ability to call on end users as well as senior management
Willing to travel overnight 60-75% of the time.
Preferred:
Maintenance, Repair, Operations sales experience
Industrial product knowledge
Desired characteristics:
Solid computer skills
Ability and desire to learn new systems and processes quickly
Self-motivated, drive to be the best
Coaching skills to build a strong team
Sense of Humor
#LI-RB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyService Supervisor - Canyon Park
Customer service manager job in Beaverton, OR
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality.
JOB DESCRIPTION
* Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
* Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
* Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
* Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
* Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
* Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
* Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
* Assists Community Manager in developing the budget for regular repair and maintenance and capital projects.
* Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
* Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.
* Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.
#LI-EM
The hourly range for this role is $33.00 - $37.00
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Auto-ApplyCustomer Service Supervisor
Customer service manager job in Portland, OR
Levi Strauss & Co. isn't your typical retailer. We've been pushing boundaries since 1873, inventing the blue jean, redefining khakis, and breaking barriers with size-inclusive activewear. We champion sustainability and ethical practices. Our brands (Levi's, Dockers, Beyond Yoga) stand for freedom and self-expression.
Supervisors contribute as an integral member of the store management team by contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth.
We're looking for a Supervisor who shares our values:
* Embraces Originality and Integrity: You share our passion for fashion and understand the importance of our brand heritage.
* Empathy for Customers and Co-workers: You add positivity to our store culture and play a part in driving a memorable experience for our employees and customers.
* Demonstrate Courage: We lead with our values. You feel supported to make decisions and lead by example. You are a role model and aspire for more.
* Drives Performance: You're results-oriented and support the team.
You'll support the leadership team to success:
* Growing Sales: Execute sales strategies and monitor performance to drive revenue growth.
* Be a coach: Guide and support team members through effective mentorship and leadership.
* Operational Excellence: Manage daily store operations to ensure efficiency and maintain high standards.
* Customer Focus: Ensure exceptional customer service and foster a welcoming shopping environment.
The role requires someone who:
* Is good with people and able to support, assist, and coach store associates to perform their work effectively.
* Complies with all Levi's Stores policies, procedures, and programs, while able to follow directives of store management.
* Consistently meets or exceeds established store and individual sales and performance goals.
* Can handle heavy lifting (up to 40 lbs.) and constantly moving around, kneeling, carrying items, reaching overhead, and climbing ladders.
* Must have reliable transportation.
* Must be 18 years or older.
Life-Enhancing Perks:
Full-Time Employees:
Unwind & Recharge: 3 weeks of paid time off for the first year, growing to 4+ weeks thereafter.
Health & Wellness: Immediate medical, dental, and vision coverage. Free Medical Premiums w/Live.
Full-Time & Part-Time Employees:
Make a Difference: Paid volunteer hours & charity donation matching up to $2000/year.
Live in Levi's: 60% employee discount.
Retire Sooner: 125% match on your 401k, up to 6%! That's getting $1.25 for each $1 you put in. Free $$$.
Level Up: Grow here, don't just work somewhere. Explore advanced opportunities at Levi's, Dockers & Beyond Yoga.
LOCATION
Portland, OR, USA
FULL TIME/PART TIME
Part time
COMPENSATION
The pay range for this role is from the higher of the required minimum wage based on local, state, or federal requirements or $17.05 - $28.45 per hour, varying with experience and qualifications.
Current LS&Co Employees, apply via your Workday account.
Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or vmental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment or discrimination of applicants or employees on the basis of any protected classes. We have established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment. We may ultimately pay more or less than the posted range based on several factors. However, LS&Co pays at least the local, state or federal minimum wage, whichever is higher. The amount a particular employee will earn within the wage range will be based on several factors including, but limited to, relevant education, qualifications, experience, skills, seniority, store location, performance, shift, travel requirements, sales or revenue-based metrics, and business needs (LS&Co.) offers a total rewards package that includes competitive pay, incentive plans, and a wide array of benefits designed to help you, and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. These benefits include paid leave, life and disability insurance, 401(k) match and health care benefits for eligible employees. The amount and availability of any bonus, benefits or other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
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