Customer service manager jobs in Vermont

Title: Store Manager Pay Range: $84-130K base Store Manager - Co-op Food Stores About the Hanover Co-op Food Stores The Hanover Consumer Cooperative Society-one of the oldest and most successful co-ops in the United States-has been serving the Upper Valley since 1936. With locations in Hanover, Lebanon, and White River Junction, the Co-op is known for its commitment to community ownership, local partnerships, food education, environmental sustainability, and high-quality products from regional growers and producers. The Co-op operates grocery stores, service stations, and a community market, all rooted in cooperative values of democracy, equity, and concern for community. Team members enjoy working in a mission-driven environment that prioritizes the triple bottom line: people, planet, and profit. Position Overview The Store Manager serves as a key strategic leader of the Co-op Food Store, responsible for shaping and executing the vision, culture, and operational success of the store. This role extends beyond daily operations to include developing and implementing strategies that elevate the customer experience, optimize financial performance, strengthen employee engagement, and advance the Co-op's mission of social responsibility, environmental sustainability, and financial strength for both short- and long-term success. In partnership with Human Resources, Marketing, Merchandising, and the Assistant Store Manager, and through strategic workforce planning, financial forecasting, and talent development, the Store Manager ensures the store thrives in a competitive marketplace while fostering a positive, inclusive, and high-performance culture. Essential Functions & Responsibilities Customer & Community Leadership Define and implement strategies to enhance the customer experience, build loyalty, and expand the Co-op's presence in the community. Financial & Operational Strategy Develop and manage annual budgets, forecasts, and performance targets. Monitor financial and operational goals to ensure sustainable growth and profitability. Provide input on addressing under-performing areas through financial analysis. People & Culture Development Partner with HR to recruit, retain, and develop top talent. Mentor leaders, build career pathways, and ensure accountability through performance management systems. Merchandising & Market Growth Collaborate with Merchandising to shape product strategy, optimize inventory, and drive sales initiatives aligned with customer needs and market trends. Risk, Safety & Compliance Ensure strict compliance with labor, health, safety, and regulatory standards. Proactively manage risks and implement practices that safeguard staff, members, and assets. Co-op Mission Stewardship Champion and model the Co-op's triple bottom line approach and Open Book Management practices. Work with Merchandising to assist with new sales strategies. Additional Responsibilities Adhere to and model the Manager's Code of Conduct. Participate in department meetings and complete required trainings. Follow all Co-op policies and procedures. Other duties as assigned. Essential Leadership Functions Lead strategic initiatives to grow sales, profitability, and customer loyalty. Create and maintain an outstanding store environment that reflects Co-op standards. Partner with Operations and/or HR on workforce planning, recruitment, and succession. Build high-performing teams through coaching, mentoring, and development. Conduct financial and operational analyses to identify opportunities and address underperformance. Partner with merchandising and inventory teams to maximize profitability and customer value. Implement safety, security, and risk mitigation processes and provide feedback. Foster strong, collaborative relationships with members and staff. Lead cultural initiatives promoting accountability, inclusivity, and Co-op values. Serve as a visible role model of leadership, integrity, and customer commitment. Required Skills, Experience & Attributes 5-7 years of progressive retail management experience (grocery preferred). Demonstrated success leading teams, driving sales, and managing P&L responsibility. Bachelor's degree in Business Administration or related field preferred. Proven ability to design and execute strategic plans with measurable outcomes. Knowledge of operations management, budgeting, merchandising, inventory, and margin control. Exceptional leadership, communication, and change management skills. Commitment to employee engagement and collaborative leadership. Familiarity with Open Book Management principles. Solid knowledge of POS and inventory systems. Cash handling / cash office knowledge. Ability to lift 30-35 pounds consistently. About Living in White River Junction, VT White River Junction is a historic, artistic, and vibrant village located in the heart of the Upper Valley, a region spanning Vermont and New Hampshire known for its natural beauty, quality of life, and community spirit. Highlights include: Thriving Arts Community: Home to arts venues, indie theaters, galleries, and the Vermont Center for Cartoon Studies. Outdoor Living: Access to hiking, skiing, biking, the Connecticut River, and numerous state parks-perfect for year-round recreation. Small-Town Charm + Urban Amenities: A walkable downtown, locally owned restaurants, cafés, bookstores, and historic architecture. High Quality of Life: Clean air, safe neighborhoods, excellent schools, and a strong sense of community. Centrally Located: Easy access to Hanover, Dartmouth College, Lebanon, and major regional employers-ideal for families, professionals, and those who appreciate balance. Working at the Hanover Co-op means becoming part of a mission-driven organization at the center of a region known for collaboration, creativity, and a high standard of living. Equal Employment Opportunity We are an Equal Opportunity Employer. Our employees are people with different strengths, experiences, and backgrounds. We share a common passion for our member-owned Co-op, our communities, and for improving people's lives. Diversity includes race, gender identity, age, disability status, veteran status, sexual orientation, religion, and many other aspects of identity. Every point of view helps shape our success, and fostering inclusion is everyone's responsibility. This compensation range reflects the company's expectations for this position at the time of posting. Actual pay will be determined based on factors such as relevant experience, alignment with role responsibilities, education, demonstrated skills, and performance during the interview process.

About the Opportunity Looking to make a real impact in the fast-growing world of identity security? Join Veza, the company transforming how organizations manage access through our innovative Intelligent Access platform, and help us shape the future of the industry. You will accelerate customer time to value by expertly coordinating the delivery of onboarding, implementation, integration, and consulting services. In partnership with Veza services and GTM teams, this direct interaction with customers will empower them to quickly and successfully adopt the Veza platform, ultimately strengthening their security posture and driving their business outcomes. By ensuring seamless implementations,and technical onboarding, you'll play a key role in Veza's rapid growth and customer satisfaction. As a Customer Success - Open Authorization API Architect at Veza, you will be partnering with our customers to share product expertise, best practices and strategically advise in the fields of identity and security. Key Responsibilities: Design and implementation: Design, Test and Deliver API driven integrations between Veza and various products used by our customers. Customer Engagement & Project Management: Work closely with clients to gather requirements, develop the solution, and partner with customers to successfully deploy the solution in the customer environment. Technology Integration & Development: Build and manage integrations leveraging Python, REST APIs, SQL and other data sources while working with identity management and ETL processes. Cross-Functional Collaboration: Partner with engineering, product, and marketing teams to align solutions with customer needs. Develop and deliver customer enablement sessions to help customers develop the capabilities to build custom connectors themselves. Required Qualifications & Skills: 3-5+ years of experience in Solutions Architecture, Backend Engineering or a similar technical role. Experience using APIs to automate tasks, create workflows or exchange data. Strong customer engagement and project management experience. Proficiency in Python, SQL, Linux, and Windows Server. Exceptional communication and presentation skills, with the ability to simplify complex technical concepts for diverse audiences. Ability to work cross-functionally with sales, marketing, product, and engineering teams to align business goals and technical execution. Desired Qualifications & Skills: Strong technical background with hands-on experience with multiple cloud platforms (AWS, Azure, GCP) Domain experience with identity management (IAM), identity governance and administration (IGA) and identity security is a strong plus. The compensation for this role depends on several factors such as the candidate's skills, qualifications, experience, and work location. For candidates offered a position at the posted job level, the provided range is the expected base salary. This does not include any additional variable compensation, such as commission. Compensation Disclosure $140,000-$220,000 USD Our Culture We're driven to build a strong company culture and are looking for individuals with solid alignment with the following: Ownership Mindset Act with Integrity Guardians of our Customers Opinionated Humility Build Trust, Earn Trust At Veza, your base pay is one part of your total compensation package. For this position, the reasonably expected pay range can be discussed with your recruiter for the level at which this job has been scoped. Your base pay will depend on several factors, including your experience, qualifications, education, location, and skills. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for equity and a competitive benefits package. Veza is proud to be an equal opportunity employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. We also consider qualified applicants according to applicable federal, state, and local laws. If a candidate with a disability requires an accommodation during the recruitment process, please email ******************* About Veza Veza is the identity security company. Identity and security teams use Veza to secure identity access across SaaS apps, on-prem apps, data systems, and cloud infrastructure. Veza solves the blind spots of traditional identity tools with its unique ability to ingest and organize permissions metadata in the Veza Authorization Graph. Global enterprises like Blackstone, Wynn Resorts, and Expedia trust Veza to visualize access permissions, monitor permissions activity, automate access reviews, and remediate privilege violations. Founded in 2020, Veza is headquartered in Redwood City, California, and is funded by Accel, Bain Capital, Ballistic Ventures, GV, Norwest Venture Partners, and True Ventures. Visit us at veza.com and follow us on LinkedIn, Twitter, and YouTube.

Essential Functions and Responsibilities: * Actively manage a team of 5+ Customer Support Engineers, both local and remote * Provide management support to the short- and long-term global customer support strategy, programs and processes to help maximize customer satisfaction * Accomplish customer service staffing objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicate job expectations; plan, monitor, appraise, and review job contributions; plan and review compensation actions; enforce policies and procedures * Manage employees' performance and promote their individual professional development through timely performance reviews, regular interaction and coaching * Achieve customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; prepare and complete action plans; implementing, productivity, quality, and customer-service standards; resolving problems; complete audits; identify customer service trends; determine system improvements; implement change * Foster a culture of collaboration, learning and innovation * Determine customer service requirements by maintaining contact with customers; conduct surveys; form focus groups; benchmark best practices; analyze information and applications * Improve customer service quality results by studying, evaluating, and re-designing processes; establish and communicate service metrics; monitor and analyze results; implement changes * Maximize customer operational performance by providing technical advice; resolve problems * Improve job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organization * Be a highly visible customer advocate across the organization * Ensure that quality and/or patient safety issues are handled according to Data Innovations' policies and procedures * Ensure continual compliance with Company and Quality System * Occasionally conduct trainings and presentations on new policies, procedures and work instructions * Establish and maintain best practices to ensure data integrity and accuracy for internal systems (i.e. CRM). * Establish measurement systems, in line with Operational requirements, to improve data driven decision * Maintain strong professional relationships with strategic customers and business partners through regular meetings, issue review and other interactions * Ensure the team's operational readiness for new releases, products, services, awareness of price changes and internal systems. Requirements Knowledge, Skills, and Abilities: * Compelling communication skills and the ability to influence a team * Competitive, empathetic, energetic, articulate, creative, honest, and driven * Demonstrated ability to be an inspirational, effective leader, motivator and role model * Experience developing/leading both local and remote teams * Excellent analytical skills, problem solving skills and ability to resolve problems quickly * Ability to support and embrace Company values Bachelor's degree and 7+ years of relevant experience with progressive responsibility, including 5+ years in a people management role. OR a combination of education and experience from which comparable knowledge and skills are acquired. Preferred skills and experience: In addition to the above requirements, the ideal employee/candidate will have experience with the following: * Industry experience * Experience with laboratory workflow and practices - clinical or operational * Strong knowledge of computing and technical environments, such as operating systems, communication protocols, software applications, hardware platforms, etc. Supervision Level This person reports directly to the Vice President of Operations and has the responsibility of supervising 5 or more employees. Compensation and Benefits * Salary Range: $97,300 - $156,287 (Compensation will vary based on skills and experience) * Bonus Eligibility: Full-time, non-sales employees are eligible for DI's annual bonus plan based on company and individual performance. * Benefits: DI offers a competitive benefits package including medical, dental, vision, basic life insurance, paid holidays, paid time off, and a 401(k) matching plan.

Join Our Team as a Client Engagement Manager - Build Relationships & Drive Customer Success! Are you passionate about fostering strong client relationships, enhancing engagement, and delivering exceptional customer experiences? We're looking for a Client Engagement Manager to join our team! In this role, you'll be responsible for ensuring clients receive maximum value from our solutions, driving satisfaction, retention, and long-term success. Why You'll Love This Role: 💼 Comprehensive Training - Whether you're experienced or new to client engagement, we provide the tools and support to help you succeed. ⏰ Flexible Work Schedule - Full-time or part-time opportunities with remote flexibility. 📈 Career Growth - Clear advancement paths into senior account management, customer success, or leadership roles. 💰 Competitive Compensation - Base salary plus performance-based incentives and bonuses. Key Responsibilities: ✅ Develop and nurture long-term relationships with clients, acting as their trusted advisor. ✅ Drive engagement by proactively understanding client needs and aligning solutions to their goals. ✅ Monitor client satisfaction and identify opportunities for upselling, cross-selling, and service improvements. ✅ Work closely with sales, marketing, and product teams to enhance the customer journey. ✅ Analyze client feedback and engagement metrics to refine strategies and optimize customer retention. ✅ Lead onboarding, training, and ongoing support initiatives to ensure client success. What We're Looking For: ✔ Exceptional communication and relationship-building skills ✔ Proactive problem-solving approach with a customer-first mindset ✔ Ability to analyze engagement data and develop strategic solutions ✔ Strong organizational skills and ability to manage multiple client relationships ✔ Experience in client engagement, customer success, or account management is a plus (but not required) Perks & Benefits: ✅ Paid training and continuous mentorship ✅ Health insurance and retirement plan options ✅ Incentive bonuses and performance recognition ✅ Opportunities for career growth into leadership and strategic roles 🚀 Ready to Make an Impact? If you're excited to build strong client relationships and drive customer success, we'd love to hear from you! 👉 Apply now and join us as a Client Engagement Manager-where customer connections create lasting value.

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Team:** Retail Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers' goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth. **About the Role:** The Retail Enterprise Customer Account Manager will be focused on selling into Enterprise Retail named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. **Key Responsibilities:** - Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth. - Attend industry events, trade shows, and conferences relevant to your customer base. - Proactively develop, utilize, and maintain a deep understanding of the customer's industry. - Advise, consult, and support customers on best and next practices in the utilization and expansion of services. - Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. - Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account. - Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. - Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships. - Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions. - Share new product offers and innovations during business reviews to drive sales. - Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams. - Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline. **Basic Qualifications:** - At least 5 years of experience driving full cycle sales management process - Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles. - Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota. - Experience selling SaaS solutions, preferably in HCM, WFM, Payroll and HCM Add-on modules. **Preferred Qualifications:** - Proven track record of building and growing customer relationships in an Enterprise territory. - Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. - Strong consultative selling skills with the ability to understand customer/prospect business requirements. - Excellent communication and presentation skills. - Ability to work collaboratively with internal stakeholders and leverage executive relationships. - Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology - Superior negotiation, written and verbal communication skills **Travel:** - Up to 50% travel **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. **Equal Opportunity Employer:** UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . **Pay Transparency:** The base salary range for this position is $125,000.00 to $170,000.00 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **Position Overview** The Vice President, Customer Financial Services & Financial Intelligence (CFS/FI) is a senior finance executive responsible for leading largescale, end to end customer finance operations and associated transformation initiatives across Lumen. The role provides strategic and operational leadership for Quote to Cash and Record to Report, including billing, collections, credit, dispute management, customer facing financial operations, and enterprise financial intelligence, reporting, and analytics. This executive role is designed for a leader who can operate at scale-setting vision, aligning cross functional stakeholders, and sponsoring complex, multi-year programs that improve accuracy, efficiency, transparency, and customer experience. The VP partners closely with the Controller, CFO organization, Sales, Operations, IT, and external vendors, and regularly interfaces with senior executives to ensure alignment with enterprise priorities. **Key Accountabilities** + Establish and communicate the long term vision and strategic roadmap for Customer Financial Services and Financial Intelligence, aligned to enterprise financial, operational, and customer objectives. + Serve as a trusted advisor to the Chief Accounting Officer & Controller and broader executive leadership on customer finance operations, performance trends, risks, and transformation opportunities. + Lead through influence across highly matrixed organizations, ensuring strong alignment between Finance, Sales, Operations, Technology, and shared services partners. + Sponsor and govern largescale, cross-functional transformation programs spanning billing, accounts receivable, dispute resolution, revenue assurance, reporting, and analytics. + Drive modernization of processes, systems, and data capabilities to improve invoice accuracy, reduce cycle times, strengthen controls, and enable data driven decision making. + Champion automation, advanced analytics, and emerging technologies to sustainably reduce manual effort, improve throughput, and increase operational resilience. + Lead financial intelligence and reporting capabilities that support the Controller organization, Sales leadership, and executive management with timely, accurate, and actionable insights. + Oversee the evolution of reporting hierarchies, segmentation, metrics, and management scorecards to support planning, forecasting, and executive decision making. + Ensure reporting processes and outputs are scalable, well controlled, and aligned with enterprise financial standards. + Proactively identify and mitigate operational, financial, and compliance risks associated with large scale customer transactions and data flows. + Lead and develop senior leaders across multiple customer finance and financial intelligence functions, fostering a culture of accountability, collaboration, and continuous improvement. + Set clear expectations, objectives, and performance standards for leaders and teams operating in a global, multi-location environment. **Success Measures** + Sustained improvements in invoice accuracy, timeliness, and customer experience. + Improved accounts receivable performance and dispute resolution effectiveness. + Delivery of major transformation initiatives on time and aligned to business outcomes. + Strong governance, control environment, and audit outcomes. + High engagement, capability, and performance of leadership teams. **Qualifications and Experience** + Extensive senior level experience in finance operations, controllership, or enterprise transformation within a large, complex organization. + Demonstrated success leading large scale, cross-functional programs that drive measurable operational and financial outcomes. + Deep understanding of customer finance domains such as billing, accounts receivable, dispute management, revenue assurance, and financial reporting. + Proven ability to lead through influence in matrixed environments and partner effectively with senior executives. + Strong executive communication skills, with the ability to translate complex operational and financial topics into clear, actionable insights. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $238,076 - $317,434 in all states. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-REMOTE \#LI-SB1 Requisition #: 341018 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Who Connecteam is: Connecteam is a TLV-based startup on a mission to revolutionize the work experience for 80% of the global workforce, the deskless employees. Our business management platform helps thousands of businesses thrive by simplifying workforce management, eliminating daily operational complexities, and empowering teams to focus on what truly matters: growing and running their business. What is the Customer Success Manager role at Connecteam? As Connecteam's SMB Onboarding Manager, you will lead customers through their first and most critical phase with our product - onboarding. You'll partner with small and growing businesses to ensure they successfully adopt and implement Connecteam's solution, driving measurable value and setting the foundation for long-term success. Your main responsibilities will include Managing the end-to-end onboarding process for SMB customers, from kick-off call to activation Delivering tailored training sessions to help clients configure and implement Connecteam based on their unique business needs Guiding customers to quick wins that showcase the platform's value and increase adoption Ensuring customers establish strong usage habits that drive retention and satisfaction Identifying at-risk clients early and creating proactive strategies to mitigate churn Becoming the customer advocate within Connecteam, collaborating with Product, Development, and Customer Success teams to ensure customer needs are heard Continuously optimizing the onboarding process to improve efficiency, scalability, and customer experience Work days are Monday to Friday, during standard business hours Which qualifications you'll need: Fluent English (spoken and written) - MUST 1+ years of experience in SaaS onboarding, implementation, or customer-facing roles - MUST Experience working with SMB clients - strong advantage Strong presentation and training skills (remote and in-person) Tech-savvy with the ability to quickly learn and explain software solutions High level of organization and ability to manage multiple onboarding projects simultaneously A team player who thrives in a dynamic, fast-paced startup environment Positive attitude, empathy, and high energy! What We Offer: At Connecteam, we are committed to fostering a collaborative and innovative work environment. You will have the opportunity to make a meaningful impact on our clients' success while working alongside a dedicated and passionate team. We offer competitive compensation, professional development opportunities, and a vibrant company culture that values creativity and growth. If you are excited about the prospect of joining a forward-thinking company and driving client success, we encourage you to apply by submitting your resume and a cover letter outlining your relevant experience and motivations. Join us in our journey to empower clients and deliver exceptional value. Apply now! Benefits: Medical coverage. Insurance plan. Paid time off for vacation, sick days. Salary range: 70K-90K We are accepting applications from employees working in the following states: Texas, New York, South Carolina, North Carolina, Colorado, Florida, Utah, and Georgia. Joining Connecteam Is The Smart Move: We build our people up. Every team member is treated as a long-term investment and we recognize the value in always nurturing and training them so they can go above and beyond in their skills and job duties. We make an impact on our customer's business. We are on a mission to provide managers of all business types and sizes with the tools they need to communicate, operate, engage, and run their deskless workforce. Our product offers them an effective and affordable solution to run their business. We get the job done. Connecteam employees are passionate in executing their job duties so they can drive the company forward and provide real value to our customers. We have fun! From weekly happy hours to holiday parties, we always enjoy each other's company (and good food, of course). Connecteam is like one big, happy family! Everyone is welcome. Connecteam is committed to building an encouraging, caring, and supportive environment. We share a responsibility to support our team and enrich their lives. Together we will shape the future of work! Our privacy policy

Summary/ Purpose: This is a key front end position reporting to the Store Director. This is a high demand position and requires extensive customer service and training. RESPONSIBILITIES/ACCOUNTABILITIES: * Responsible for Service Department personnel to include Cashiers, Baggers, Booth Clerks and Moneyroom Clerks. * Interview, hire and train front end employees. * Money handling skills to perform balance checks. * Scheduling. * Must have flexible availability. * Ability to multi-task. * Strong Customer Service skills. * Computer Knowledge. * May be required to perform other duties as assigned to meet business objectives. * Knowledge and responsibility to facilitate company policies and procedures. * Perform any other duties requested by store manager. ESSENTIAL SKILLS & EXPERIENCE: * Ability to maintain a high level of confidentiality * Manage multiple conflicting priorities * Organizing and coordinating skills * Computer knowledge of Microsoft * Ability to communicate effectively, both orally and in writing * Strong interpersonal and communication skills and the ability to work effectively with a wide range of customers, employees and management REPORTING TO THIS POSITION: * Cashiers * Baggers * Booth and Moneyroom Clerks PHYSICAL DEMANDS & WORK ENVIRONMENT: * Work is normally performed in a typical retail work environment * Ability to lift weights up to 75 pounds. (20 - 40 lbs lifting frequently) * Ability to stand for long periods of time APPLY NOW!!

Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Store - BURLINGTON, VTDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $15.75 - $22.10 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Tired of always feeling like a number? Ever wanted to work with a leadership team that has your back? Do you wish you were valued so much by what you already bring to the table that an owner would in turn invest in your future and provide you with a better opportunity? If you do, give Lloyd's a chance to show you why we are different, and quite simply, better than any other place to work. Let's face it, our industry is a grind. Sometimes the days are too short. Sometimes the days are too long. But at the end of every day we believe that if you are supported and valued you will always be ready to come back to work tomorrow. We are looking for a rock solid Service Manager to join our growing team. We offer competitive pay, generous time off, un-matched support, a family atmosphere, and more fun than you can have anywhere else. If you are awesome, and want to work for an awesome company, apply now! Perks & Benefits Retirement-3% company match PTO, Vacation & Sick Pay 0-2 years 1 week PTO/Vacation and 40hrs sick pay. 3-5 years 2 weeks PTO/Vacation 1 week sick pay 5+ years 3 weeks PTO/Vacation and 1 week sick pay Paid holidays after 3 months of employment including New Years Day, Good Friday, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas Your birthday off paid! Full company workers compensation insurance protection Company breakfast 2x a week Free drinks Spiffs/Bonus pay on top of hourly pay Company provided uniforms and shoe covers Weekly payroll Incentive and training trips Rewards & contests Company provided tech including ipad & iphone Company paid haircuts for technicians Paid training, classes, tuition and books with a 2 year payback agreement. Health insurance, company pays 90% Dental & Vision insurance Life insurance Accident insurance Company paid long & short term disability Free Golfing at Woodbury Golf Course under our membership. Job Description We are seeking a highly organized and experienced Service Manager to join our team. The service manager will lead our plumbing and HVAC service department. This role is responsible for overseeing daily operations, managing service technicians, ensuring top-quality workmanship, and maintaining high levels of customer satisfaction. The ideal candidate has a strong background in plumbing and heating systems, excellent leadership skills and a knack for problem solving. Responsibilities Manage and schedule daily service operations, ensuring timely and efficient job completion Supervise, mentor and support our team our plumbing and HVAC technicians Provide support if needed for technicians when they are in the field Serve as the primary point of contact for escalated customer concerns and resolve service issues. Manage our Fleet of trucks, schedule service appointments and ensure technicians are performing weekly truck inspections and filling out truck stock forms. Coordinate with dispatchers, sales and our warehouse departments to streamline operations Track and report key performance indicators (KPI's) Qualifications 3-5 year of experience in a management role Plumbing or HVAC license is preferred Strong computer skills a must. Excellent communication, leadership and customer service skills Ability to manage multiple priorities in a fast paced environment Valid driver's license Ability to pass a background check Ability to pass a drug screening for all illegal substances in Vermont. 70,000.00 to 85,000.00 annually plus bonuses Work location: In person. Must reliably commute to Montpelier, VT 05602. Powered by JazzHR 0PyjFZxTFl

Who We Are - Lifeways Every day at Lifeways, our team make a difference and built rewarding careers whilst having a meaningful impact on the lives of the people we support. Lifeways is one of the UK's leading providers of specialist support for people with learning disabilities, autism, brain injuries, mental health conditions, and complex care needs. The Opportunity As a Service Manager, you'll oversee a small group of supported living dwellings supporting 15 adults with learning disabilities, autism, and complex needs. You'll have the support of our dedicated Area Manager and Regional Director, while still having the freedom to lead with your own style-focusing on achieving the best outcomes for the people we support and for your staff teams. This role also offers the flexibility to work from home one day per week. We're looking for an experienced, passionate manager who: * Leads with positivity, compassion, and confidence. * Inspires their team to deliver outstanding, person-centred support. * Drives quality, safety, and continuous improvement across all services. Every day, you'll make a difference - ensuring the people we support live with independence, dignity, and purpose in their own homes. In this role, you will: * Support, inspire, and develop your team of support workers and team leaders to deliver outstanding care and support within this supported living flat scheme. * You will oversee the delivery of high-quality care and support for individuals with learning disabilities, autism, challenging behaviours, and physical disabilities, each with their own unique and complex needs. * Drive service improvements and quality standards * Build strong relationships with your team, families, and communities You'll lead with purpose, inspire your teams, and deliver the highest standards of care while shaping the future of services. What You'll Bring * A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it) * Strong experience in operational and people management * A valid UK driver's licence and willingness to travel locally * A genuine passion for quality care - and the ability to lead by example We're looking for individuals who embody empathy, courage, honesty, equality, and passion. If that sounds like you, we'd love to welcome you to the team. Why Join Lifeways? When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our shared values guide everything we do: Caring - Honest - One Team - Innovative - Courageous - Equal You'll get: * Enjoy financial wellbeing tools with Stream - real-time pay tracking, savings features, and instant access to earned pay when you need it. * Leadership development programmes & progression pathways * A supportive, inclusive workplace culture * Matched contribution company pension scheme * Wellbeing resources and mental health support * Reward and Recognition Schemes * Discounts on shopping, tech, travel, and more through CHOICE Rewards Why Now? We are on a bold journey to become the Care Provider of Choice - and this is an exciting time to join us. We listen closely to our team members through surveys and forums and act on their ideas, continuously improving how we support both our people and the individuals in our care. As a leader, you'll have the authority, resources, and support to shape your team's culture and the quality of care they deliver. We invest in your growth through leadership development and promote a workplace where wellbeing, diversity, and inclusion are more than just words - they're lived values. At Lifeways, you're not just anyone. You're a leader who can make a difference every single day. We are not using agencies for this recruitment. Any CVs sent to anyone in Lifeways from a recruitment agency will be treated as a gift. #LI-SV1

Building Name: UVMMC - Medical Center - Main CampusLocation Address: 111 Colchester Avenue, Burlington VermontRegularDepartment: Nutrition & Dining ServicesFull TimeStandard Hours: 40Biweekly Scheduled Hours:Shift: DayPrimary Shift: 8:00 AM - 4:30 AMWeekend Needs: NoneSalary Range: Min $35.78 Mid $44.73 Max $53.67Recruiter: Chelsea Therrien JOB DESCRIPTION: The Food Service Operations Manager directs the planning, coordination, and delivery of high quality food and nutrition services within the main kitchen room service model at UVMMC. This position ensures the efficient management of daily operations in compliance with regulatory, safety, and service standards, while advancing patient care. The manager is responsible for budget oversight, culinary support, service innovation, and operational performance in alignment with patient satisfaction goals and quality assurance programs. Collaborates closely with the Patient Services Manager, Culinary Medicine Manager, and clinical nutrition team to implement updated, patient centered menu offerings. The Food Service Operations Manager provides direct leadership to main kitchen Nutrition Supervisors, Food Service Workers, Sous Chefs, Line Chefs, Buyer, and Prep Cooks, fostering a culture of accountability, consistency, teamwork, and continuous improvement. EDUCATION: Bachelor's or master's degree in nutrition, dietetics, or a related field from an accredited institution. Current registration with the Commission on Dietetic Registration (CDR) as a Registered Dietitian Nutritionist (RDN) and Vermont State Certification are preferred. Bachelor's degree is preferred in culinary arts, nutrition, or a related field preferred and a minimum of five (5) years of experience in a comparable role within a Joint Commission accredited healthcare facility. Current ServSafe Manager certification preferred. EXPERIENCE: Leadership experience in high volume food service operations within a healthcare setting is required. Demonstrated expertise in managing complex food service systems, including patient dining and production operations. Proven success in leading diverse teams, driving operational efficiency, ensuring regulatory compliance, and maintaining high standards of food quality and customer service. Experience working in integrated operational environments with the ability to collaborate and coordinate across departments such as clinical nutrition, nursing, facilities, finance, and executive leadership. Skilled in vendor and contract management, budget oversight, and the implementation of strategic initiatives. Strong relationship building skills with internal and external stakeholders, including regulatory agencies and community partners. Experience working within a unionized environment is preferred, including knowledge of labor agreements, employee relations, and collaborative problem solving with represented staff. KNOWLEDGE/SPECIAL SKILLS: The Food Service Operations Manager must have in-depth knowledge of food safety and sanitation standards, including HACCP protocols, ServSafe Manager certification, and compliance with Vermont Department of Health and Joint Commission regulations. Strong working knowledge of food service operations, particularly in patient dining, room service models, and production systems. This includes the ability to effectively integrate therapeutic diets into the main kitchen operations, in close collaboration with the Patient Services Manager. Proficiency in food cost control, inventory management, and sustainability practices is required, along with the ability to apply current industry trends and culinary innovations to healthcare foodservice environments. The Food Service Operations Manager must also have experience managing both capital and operational budgets, as well as conducting financial analysis. Familiarity with foodservice technology systems is important for using data to inform decisions and drive continuous improvement. Excellent written and verbal communication, interpersonal, and presentation skills are essential. The role demands strong leadership to promote collaboration, ensure consistency, and uphold accountability within the main kitchen.

We are a small company of environmental consultants and engineers and technical, scientific, and business software application developers and engineers that provides environmental, health and safety services to large industrial companies. Responsible for conducting client trainings, project management, document preparation, reports, travel, meeting with government and regulatory officials, overseeing and running field crews of 10 - 15 manual laborers, and management of universal waste and hazardous materials. Essential duties Lead virtual trainingof the handling and packaging of hazardous materials. Communicating topics centered around personal protective equipment, emergency response scenarios, compliance with national and international regulatory frameworks, technical documentation and packaging/labeling. Assisting clients in complying with national and international regulations for various programs. Completing projects in compliance with complex international regulatory frameworks. Completing environmental reports and other technical documents. Assisting clients in complying with local, regional, state, federal and international regulations for various programs. Assisting clients in the preparation and management of state, federal and international hazardous waste field services projects. Assisting in coordinating shipping, packaging, and logistics for international imports, exports, and intrastate movements of hazardous waste and dangerous goods. Position requirements Bachelor's degree. Organized and competent with Excel, Word and Outlook. Ability to interact with many different types of individuals, including executives, scientists, engineers, and other business professionals. Strong technical writing and oral communication skills with the ability to effectively communicate ideas and properly describe problems and solutions. Project management experience. Must be a self-starter with the ability to work independently and in a team environment. At least 3 years full-time related experience since college. Position will require 10% of field work mostly outside the US for up to 14 days at a time.Must be willing to travel to Africa, Middle East, Asia, Eastern and Western Europe and Latin America locations. Must be legally authorized to work in the United States. Position will require occasional night shifts, to cover international virtual trainings. Other desirable skills Logistics experience. Audio/Video production experience. Bilingual in Spanish and English preferred. Working conditions Some job functions are performed in an office environment with minimal exposure to safety hazards. The job requires operation of standard office equipment, including computers, telephones, copiers, etc. The job requires domestic and international travel for up to 14 days at a time. International travel is a requirement with a particular focus on Africa, Asia and the Middle East. Field work requires significant physical exertion, including sitting, standing, heavy lifting, carrying, pushing, pulling, stooping, bending, kneeling, and reaching. Work is performed indoors and outdoors around machinery and forklifts. Some tasks may require exposure to dampness, heat, humidity, or cold temperatures. Work on ladders, elevated platforms and slippery uneven surfaces may be required. The job requires following written and oral instructions, attention to detail, ability to multitask, ability to work with others and ability to meet deadlines. The job requires following established policies and procedures, meeting quality and safety standards and regular attendance. The job requires making decisions based on experience and knowledge without supervision and requires responsibility for results. Additional notes Salary is based on experience and qualifications.We offer excellent benefits, including health, dental and pension, and opportunity for career growth, training and continuing education. Please do not apply if you live more than 40 miles away and do not plan on relocating.

Full-time Description Job Title: Content Area Manager - Health Services Department: Early Childhood and Family Services FLSA Status: Exempt Hours/Weeks: Full Year, Full Time (Y/N): No Hiring Range: $27.80 - $33.69 NEKCA Mission Statement: To empower all generations in the Northeast Kingdom to grow, prosper, and thrive. SUMMARY: The Health Services Manager is a member of the Early Childhood Management Team that works directly in collaboration with the Director, Associate Directors, Content Area Managers, and Center Managers to ensure the delivery of high-quality services to enrolled families and their communities. The Health Services Manager is responsible for overseeing the health content area, ensuring that the health and safety needs of all children (birth to 5 years), families, and staff are met. Additionally, the Health Services Manager ensures that all participants receive preventative health care, including physical health, oral health, immunizations, and sensory screenings. They actively participate in coordinating health education and promotion initiatives for children, families, and staff. ESSENTIAL FUNCTIONS: •Carry out duties in compliance with HS Performance Standards, Content Area Plans, Vermont Child Care Licensing Regulations for Center-Based Child Care and Preschool Programs, NAEYC, and NEKCA Standard of conduct. •Complete NEKCA Performance Evaluations, Professional Development Self-Assessment, and in partnership with supervisor, Individualized Professional Development Plan •Be aware of indicators of child abuse and neglect and comply with Vermont Mandated Reporter Law and program Child Protection Protocol •Participate in center staff meetings, monthly content area meetings, pre-service, and in-services and incorporate relevant knowledge and skills into practice •Attend and participate in staff, agency, and service provider meetings deemed necessary for job performance DUTIES AND RESPONSIBILITIES: •Monitor services and identify strengths and areas needing improvement within the Health Content Area •Working in partnership with Center Managers and center staff (HS & EHS), facilitate the development and implementation of plans of improvement by stating clear expectations, timelines and hands-on support in the areas of health services, nutrition services, and oral health services •Provide written documentation to appropriate supervisor as outlined in Human Resources Content Area should expectations and timelines not be met •Perform sensory screenings (hearing and vision) to newly enrolled children at center screening day and on an as needed basis •Oversee/assist with the gathering and inputting of Health data into GoEngage which includes: - Immunizations - Edinburgh Prenatal or Postnatal Scale data - Prenatal/Postpartum Log data •Complete annual State of Vermont Department of Health Immunization survey •Oversee, with the Family and Community Engagement Manager, the training and implementation of ALICE (Alert, Lockdown, Inform, Counter, Evacuate) safety protocol •Oversee, with the Family and Community Engagement Manager, the training and implementation of Care for Kids curriculum •Collaborate, consult, and provide linkages between families and community agencies, especially health providers, to promote ongoing sources of health care •Promote public health principles and practices relevant to child health promotion, disease prevention and health promotion to families, staff and other agencies •Establish, maintain and review basic prevention practices, control and management of communicable disease, especially related to common childhood diseases •Maintain current knowledge of trends in health delivery and effect of these factors on children, families, and staff •Consult with families and colleagues regarding health promotion, health maintenance and health advocacy services, including screening, monitoring and follow-up •Co-develop, monitor and maintain tracking systems in the areas of health, nutrition, and oral health services including screening monitoring and follow up •Implement and monitor health and safety policies and procedures, including response to medical and dental health emergencies and medication administration, and ensure all staff are familiar and trained •Provide materials and resources for centers in the area of health, nutrition and oral health •Develop and provide health related trainings •Provide resources and services to enrolled prenatal and postpartum women and expectant families as per program performance standards •Responsible for tracking/overseeing site Evacuation Plans •Provide orientation to new staff in the area of health services, inclusive of nutrition and oral health services •Support program options and families in health, nutrition service and oral health •Provide input to performance evaluations as requested •Participate in state/community health related activities/meetings in discussion with supervisor •Develop, monitor and revise Health Component Delivery and Curriculum •Create/convene Health Services Advisory Committee on a bi-annual basis to assist in planning and evaluation of the delivery of health services which includes recruitment of community partners, parents and staff •Contribute to the collection and analysis of data through the PIR and Program Self-Assessment process •Participate in program Planning Committee and report on the following: Health Services inclusive of nutrition and oral health • Attend and participate in staff, agency, and service provider meetings deemed necessary for job performance. Requirements POSITION REQUIREMENTS: Education and Experience: • LNA, LPN or RN with current Vermont license preferred •2 years relevant experience •Upon hiring, completion of fingerprinting and staff physical •CPR and First Aid certification within six months of employment •Computer skills a MUST Core Competencies: • Must have excellent communication and interpersonal skills. Must be able to maintain good relations with participants, other staff, and members of the community. • Must have knowledge of basic computer skills and record keeping, including spreadsheet applications. • Proficiency in Microsoft Office products and database management systems. • This position is considered a mandated reporter. • Must be responsible, self-motivated, self-initiated, may need to work flexible hours (program dependent) • Demonstrate positive problem-solving skills in stressful situations. • Demonstrate the ability to work effectively as part of a team. • Demonstrate familiarity with, and sensitivity to the challenges faced by low-income individuals, and some knowledge of the community and available resources to address them. • Maintain confidentiality. • Complete all required trainings and professional development. Background Checks: Employees in this role are required to undergo a background check in accordance with NEKCA policy, which may include verifying education, employment history, and criminal records. Transportation Requirements: This position necessitates that employees possess a valid driver's license and have access to dependable transportation. WORKING CONDITIONS: Physical demands for an office setting position can vary depending on the specific role and tasks involved, but generally, the physical demands are low to moderate. The position typically involves working in a climate-controlled environment with minimal physical exertion. Some common physical demands for an office setting position may include: • Sitting at a desk or computer workstation for extended periods of time • Using a computer, phone, or other office equipment for extended periods of time • Occasional standing or walking to retrieve items or move around the office • Lifting and carrying light objects such as files or papers, typically under 10 pounds • Occasionally bending, stooping, or reaching for items or files Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Description $27.80 - $33.69

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **Role Summary:** The Zone Manager, Provider Privacy will provide operational oversight and leadership as well as day-to-day supervision of privacy compliance activities within assigned business zones, serving as the primary liaison between the Vice President of Privacy Analysts. This role is responsible for ensuring the consistent execution of privacy incident management, HIPAA compliance, and data protection processes across operational units. The Zone Manager will coordinate with cross-functional teams including Legal, Operations, and Security to support risk mitigation, training, and adherence to regulatory and contractual obligations. This position requires a strong understanding of healthcare privacy regulations, exceptional organizational and analytical skills, and a commitment to fostering a culture of compliance and privacy excellence throughout the organization. **Key Responsibilities:** + Supervise and mentor Privacy Analysts across assigned operational zones, ensuring accurate and timely handling of HIPAA incidents and privacy matters. + Review incident investigations, root cause analyses to ensure completeness, accuracy, and alignment with regulatory standards. + Serve as an escalation point for complex privacy incidents or high-impact cases, coordinating with Legal and the Director of Compliance on next steps. + Monitor privacy incident trends across zones to identify systemic risks and recommend proactive mitigation measures. + Ensure consistent application of policies, processes, and reporting across the zone + Support the development and execution of regional or functional privacy audits in partnership with the Internal Audit and Compliance teams. + Collaborate with business units to identify and address privacy risks in daily operations, data handling, and third-party interactions. + Maintain oversight of data tracking and reporting within the privacy incident management system, ensuring accuracy and completeness. + Assist in managing communication with customers, clinics, and, when appropriate, affected individuals and regulatory authorities. + Assist in implementing enterprise privacy and compliance policies within assigned zones. + Provide privacy-by-design and compliance-by-design guidance to operational teams. + Support the development and delivery of targeted privacy training programs, reinforcing compliance best practices. + Recommend enhancements to policies, procedures, and training based on observed trends and root cause analysis. + Partner closely with Operations, Customer Service, and Legal to maintain alignment on privacy and compliance initiatives. + Provide zone-level performance metrics and updates to the Director of Compliance for inclusion in enterprise-wide reporting. + Represent the Compliance team in cross-functional projects related to data protection, customer reporting, or business process improvements. + Travel for conferences and to meet with customers as needed, up to 30%. **Basic Qualifications:** + Bachelor's degree in Health Information Management, Healthcare Administration, or a related field. + 6+ years of experience in healthcare compliance, privacy, or information governance. + Minimum 3 years of experience in a leadership, supervisory, or team management role. + Strong working knowledge of HIPAA, HITECH, and related state and federal privacy laws. + Demonstrated experience conducting or overseeing privacy incident investigations and root cause analyses. + Proficiency in privacy incident tracking systems and data reporting tools. + Excellent analytical, organizational, and communication skills. + Proven ability to manage multiple priorities and deadlines in a fast-paced environment. + Strong ethical judgment, attention to detail, and commitment to confidentiality. + Ability to travel up to 30% **Desired Qualifications:** + Master's degree in Health Information Management, Healthcare Compliance, or a related discipline. + Professional certification such as CIPP/US, CHPC, CHC, or RHIA. + Experience in a healthcare technology or health data interoperability organization. + Familiarity with privacy-by-design frameworks and compliance integration in technology environments. + Experience collaborating with internal audit or regulatory compliance teams. + Demonstrated success in developing and delivering privacy training or educational materials. + Strong interpersonal skills with the ability to influence and build relationships across functions and levels. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $145,000-$170,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Onboarding Manager, MM Team Who Connecteam is: Connecteam is a TLV-based startup on a mission to revolutionize the work experience for 80% of the global workforce, the deskless employees. Our business management platform helps thousands of businesses thrive by simplifying workforce management, eliminating daily operational complexities, and empowering teams to focus on what truly matters: growing and running their business. What is the Onboarding Manager, MM role at Connecteam? As Connecteam's MM Onboarding Manager, you will manage the onboarding experience for our mid-market clients, ensuring they get the most out of Connecteam from day one. You'll work with complex organizations, guiding them through system characterization, technical setup, integrations, and tailored training to drive product adoption and long-term value. Your main responsibilities will include: Leading onboarding projects with mid-market clients, ensuring timely and successful implementation of Connecteam Conducting discovery and system characterization sessions to understand client requirements and tailor configurations accordingly Delivering advanced training sessions for admins, managers, across multiple departments or locations Supporting integration and technical setup needs in collaboration with internal teams Managing onboarding timelines and project milestones to ensure smooth handoff to Customer Success Becoming a trusted advisor to client stakeholders, driving adoption strategies aligned with business goals Identifying and addressing risks early to ensure a successful go-live and long-term retention Acting as the customer advocate within Connecteam, influencing product development and cross-team collaboration Continuously improving onboarding processes for scalability, efficiency, and client satisfaction Which qualifications you'll need: Fluent English (spoken and written) - MUST 2+ years of experience in SaaS onboarding, implementation, or project management roles - MUST Experience working with mid-market or enterprise clients Strong project management skills, with the ability to manage complex timelines and multiple stakeholders Experience with integrations and technical product setup - advantage Exceptional communication, training, and presentation skills Highly organized, detail-oriented, and proactive in managing onboarding projects A team player who thrives in a fast-paced and dynamic environment Growth mindset, resilience, and high motivation to help customers succeed Be energetic, happy and positive - MUST A team player! Challenge seeker! A self learner and independent! Good under pressure and in a fast paced environment! Hungry to conquer the market! Work hard, but also play hard! We love fun! What We Offer: At Connecteam, we are committed to fostering a collaborative and innovative work environment. You will have the opportunity to make a meaningful impact on our clients' success while working alongside a dedicated and passionate team. We offer competitive compensation, professional development opportunities, and a vibrant company culture that values creativity and growth. If you are excited about the prospect of joining a forward-thinking company and driving client success, we encourage you to apply by submitting your resume and a cover letter outlining your relevant experience and motivations. Join us in our journey to empower clients and deliver exceptional value. Apply now! Benefits: Medical coverage. Insurance plan. Paid time off for vacation, sick days. 401K Salary range: 80K-95K We are accepting applications from employees working in the following states: Texas, New York, New Jersey, South Carolina, North Carolina, Colorado, Florida, Utah, and Georgia. Joining Connecteam Is The Smart Move: We build our people up. Every team member is treated as a long-term investment and we recognize the value in always nurturing and training them so they can go above and beyond in their skills and job duties. We make an impact on our customer's business. We are on a mission to provide managers of all business types and sizes with the tools they need to communicate, operate, engage, and run their deskless workforce. Our product offers them an effective and affordable solution to run their business. We get the job done. Connecteam employees are passionate in executing their job duties so they can drive the company forward and provide real value to our customers. We have fun! From weekly happy hours to holiday parties, we always enjoy each other's company (and good food, of course). Connecteam is like one big, happy family! Everyone is welcome. Connecteam is committed to building an encouraging, caring, and supportive environment. We share a responsibility to support our team and enrich their lives. Together we will shape the future of work! Our privacy policy

Tired of always feeling like a number? Ever wanted to work with a leadership team that has your back? Do you wish you were valued so much by what you already bring to the table that an owner would in turn invest in your future and provide you with a better opportunity? If you do, give Lloyd's a chance to show you why we are different, and quite simply, better than any other place to work. Let's face it, our industry is a grind. Sometimes the days are too short. Sometimes the days are too long. But at the end of every day we believe that if you are supported and valued you will always be ready to come back to work tomorrow. We are looking for a rock solid Service Manager to join our growing team. We offer competitive pay, generous time off, un-matched support, a family atmosphere, and more fun than you can have anywhere else. If you are awesome, and want to work for an awesome company, apply now! Perks & Benefits * Retirement-3% company match * PTO, Vacation & Sick Pay * 0-2 years 1 week PTO/Vacation and 40hrs sick pay. * 3-5 years 2 weeks PTO/Vacation 1 week sick pay * 5+ years 3 weeks PTO/Vacation and 1 week sick pay * Paid holidays after 3 months of employment including New Years Day, Good Friday, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas * Your birthday off paid! * Full company workers compensation insurance protection * Company breakfast 2x a week * Free drinks * Spiffs/Bonus pay on top of hourly pay * Company provided uniforms and shoe covers * Weekly payroll * Incentive and training trips * Rewards & contests * Company provided tech including ipad & iphone * Company paid haircuts for technicians * Paid training, classes, tuition and books with a 2 year payback agreement. * Health insurance, company pays 90% * Dental & Vision insurance * Life insurance * Accident insurance * Company paid long & short term disability * Free Golfing at Woodbury Golf Course under our membership. Job Description We are seeking a highly organized and experienced Service Manager to join our team. The service manager will lead our plumbing and HVAC service department. This role is responsible for overseeing daily operations, managing service technicians, ensuring top-quality workmanship, and maintaining high levels of customer satisfaction. The ideal candidate has a strong background in plumbing and heating systems, excellent leadership skills and a knack for problem solving. Responsibilities * Manage and schedule daily service operations, ensuring timely and efficient job completion * Supervise, mentor and support our team our plumbing and HVAC technicians * Provide support if needed for technicians when they are in the field * Serve as the primary point of contact for escalated customer concerns and resolve service issues. * Manage our Fleet of trucks, schedule service appointments and ensure technicians are performing weekly truck inspections and filling out truck stock forms. * Coordinate with dispatchers, sales and our warehouse departments to streamline operations * Track and report key performance indicators (KPI's) Qualifications * 3-5 year of experience in a management role * Plumbing or HVAC license is preferred * Strong computer skills a must. * Excellent communication, leadership and customer service skills * Ability to manage multiple priorities in a fast paced environment * Valid driver's license * Ability to pass a background check * Ability to pass a drug screening for all illegal substances in Vermont. 70,000.00 to 85,000.00 annually plus bonuses Work location: In person. Must reliably commute to Montpelier, VT 05602.