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Customer service manager jobs in Warner Robins, GA - 284 jobs

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  • Customer Support/Data Entry

    Spectrum Comm Inc. 4.2company rating

    Customer service manager job in Robins Air Force Base, GA

    The Customer Support Data Entry position supports Enterprise Contract Logistics Services (ECLS) in support of the Command, Control, Intelligence, Surveillance and Reconnaissance (C2ISR) Division, AFLCMC/HBG, at Robins Air Force Base, Georgia. The ECLS performance tasks include functioning as the Service Provider (SP) at the enterprise level for Materiel Management and Warehousing and other Supply Chain Management (SCM) activities as required by the C2ISR weapon systems. Job Responsibilities: Deals with returns, exchanges and complaints, or will perform related functions at the point of meeting customer expectations. Includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of defective products. Inspects and evaluates inventory management activities. Periodically inspects activities for compliance with policies, procedures, and directives for accuracy. Analyzes reports and records activities, reports inefficiencies to supervisors, and recommends corrective actions to improve operations. Evaluates supply efficiency and equipment management activities. Uses management products to evaluate accounts. Ensures security classification sensitivities of handling, shipping, receiving, transfer and storage locations are observed per applicable security classification guides. Plans and schedules material storage and distribution activities. Ensures availability, and controls use of space, material handling equipment, and required spare parts. Establishes fire prevention and safety standards, and ensures compliance. Determines requirements for storage, including those for classified, sensitive, radioactive, hazardous, mobility readiness spares packages and flammable property. Ensures protection of personnel. Prevents deterioration, contamination, and destruction of property. Controls stock rotation to prevent deterioration and permit maximum use of dated and technical order compliance assets. Coordinates with customers regarding priority of deliveries and destination points. Establishes controls to deliver expedited requests within prescribed time limits. Works in central receiving activity; coordinates requirements for shipping with transportation. Manages Government Furnished Property program. Responsible for MICAP management and processing. Maintains assigned unit vehicles. Required Skills and Experience: Must be able to obtain a DoD SECRET clearance High School diploma or equivalency required Relevant experience required Must be a US citizen Preferred Skills and Experience: Active DoD SECRET clearance Prior AFSC 2SX1 Military Occupational Classification or other DoD service Supply Chain and Materiel Management Specialist equivalent highly desired 3+ years of direct Supply Chain and Materiel Management experience Spectrum is proud of our diverse workforce and diligently committed to remaining an Equal Opportunity Employer. Spectrum governs all employment-related decisions without regard to an individual's race, color, gender, gender identity, sexual orientation, religion, national origin, age, disability, veteran status or any other protected classification. [Equal Opportunity/Affirmative Action Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity]
    $92k-139k yearly est. Auto-Apply 60d+ ago
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  • Customer Account Manager

    Fairway Leasing, LLC

    Customer service manager job in Warner Robins, GA

    At Aaron's, relationships with our customers are about FIRST names. Our goal is to bring our customer one step closer to ownership. As a Customer Account Manager, you will be integral in helping our customers achieve ownership by providing individualized attention in managing the Customer Accounts Department (responsible for the renewal payment process) and achieving company standards on non-renewal closing percentages. Additionally, Customer Account Managers help support the overall needs of the store by assisting other associates. Throughout your career as a Customer Account Manager, you will gain the necessary skills and business knowledge to grow your career at Aaron's! Come see why the difference is personal at Aaron's, connect with us today! Reporting: Reports directly to the General Manager Primary Responsibilities: - Manage the collections process - Counsel customers to gain timely lease/merchandise renewals - Confirm customer identification, collect money and obtain customer signatures on lease agreements - Contact customers who have not renewed merchandise agreements - Monitor customer payment history and habits and make recommendations to support the customer to ownership - Maintain customer contact over the phone and through home visits - Update customer information and maintain accuracy - Achieve monthly account goals - Review and close lease agreements with customers - Act as a key holder as necessary - Facilitate returns in collaboration with General Manager - Clean and certify merchandise in the cleaning station for all merchandise personally returned Qualifications/Requirements: - High energy, competitive leader - Two years of retail, restaurant, or related management experience - Two years of college or military preferred - Ability to relocated desired - Excellent interpersonal relationship skills for daily customer contact - Strong telephone manners - Neatly groomed, professional appearance - Valid driver's license - Strong technical skills or working knowledge of electronic products - Routinely lifting, loading, and "dollying" merchandise 50-300 pounds - Satisfactory MVR (driving record), D.O.T. physical and drug screen, criminal background investigation with job performance reference check and required testing We Offer: - Extensive Training Programs and Excellent Potential for Upward Mobility - 5 day work week with ALL Sundays off! - Hourly wage + Bonus & Commission opportunities - Medical, Dental, Vision, & Life Insurance benefits - Matched 401K plan after 1 year - Paid Time Off - Paid Holidays - Employee Purchase Discounts - Referral Program
    $35k-57k yearly est. Auto-Apply 46d ago
  • Customer Account Manager

    Aaron's Fairway Leasing LLC

    Customer service manager job in Warner Robins, GA

    At Aaron's, relationships with our customers are about FIRST names. Our goal is to bring our customer one step closer to ownership. As a Customer Account Manager, you will be integral in helping our customers achieve ownership by providing individualized attention in managing the Customer Accounts Department (responsible for the renewal payment process) and achieving company standards on non-renewal closing percentages. Additionally, Customer Account Managers help support the overall needs of the store by assisting other associates. Throughout your career as a Customer Account Manager, you will gain the necessary skills and business knowledge to grow your career at Aaron's! Come see why the difference is personal at Aaron's, connect with us today! Reporting: Reports directly to the General Manager Primary Responsibilities: - Manage the collections process - Counsel customers to gain timely lease/merchandise renewals - Confirm customer identification, collect money and obtain customer signatures on lease agreements - Contact customers who have not renewed merchandise agreements - Monitor customer payment history and habits and make recommendations to support the customer to ownership - Maintain customer contact over the phone and through home visits - Update customer information and maintain accuracy - Achieve monthly account goals - Review and close lease agreements with customers - Act as a key holder as necessary - Facilitate returns in collaboration with General Manager - Clean and certify merchandise in the cleaning station for all merchandise personally returned Qualifications/Requirements: - High energy, competitive leader - Two years of retail, restaurant, or related management experience - Two years of college or military preferred - Ability to relocated desired - Excellent interpersonal relationship skills for daily customer contact - Strong telephone manners - Neatly groomed, professional appearance - Valid driver's license - Strong technical skills or working knowledge of electronic products - Routinely lifting, loading, and "dollying" merchandise 50-300 pounds - Satisfactory MVR (driving record), D.O.T. physical and drug screen, criminal background investigation with job performance reference check and required testing We Offer: - Extensive Training Programs and Excellent Potential for Upward Mobility - 5 day work week with ALL Sundays off! - Hourly wage + Bonus & Commission opportunities - Medical, Dental, Vision, & Life Insurance benefits - Matched 401K plan after 1 year - Paid Time Off - Paid Holidays - Employee Purchase Discounts - Referral Program
    $35k-57k yearly est. Auto-Apply 46d ago
  • FT Manager Customer Service (H)

    Ahold Delhaize

    Customer service manager job in Americus, GA

    At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. PRIMARY PURPOSE To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service. DUTIES AND RESPONSIBILITIES • Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience • Greet each customer and uses his or her name whenever possible • Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together • Check the bottom of every cart and under all baby seats for items before completing an order • Follow correct bagging procedures for the correct use of bags by type • Scan customers' order and handles the payment transaction, per standard practice • Avoid personal conversations with other associates when customers are present • Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers • Follow procedures for refunds and error correction • Make every attempt to maintain accurate cash control • Follow procedures and performs overrides • Identify customers needing assistance and offers to take the customer's order to their car • Maintain alertness and calls for assistance when needed to service customers per service standards • Check prices quickly and accurately • Is courteous and helpful to other associates • Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code • Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice • Ensure work station and front end area of the store has a neat and clean presentation • Report any register malfunction to the Customer Service Manager or MOD • Ensure the MVP savings center KIOSK is filled with paper and properly working • Adhere to all company guidelines, policies and standard practices • Observe and correct all unsafe conditions that could cause associate or customer accidents • Notify QA of any cleaning issues or maintenance required on front end • Successfully complete computer based training (CBT) and training aid courses • Perform all other duties as assigned QUALIFICATIONS • High school graduate or equivalent preferred • Effective communication and customer service skills • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to perform the technical requirements of cashier and service center • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations PHYSICAL REQUIREMENTS • Ability to use computers and other communication systems required to perform job functions • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion • Pull or push up to 75 lbs. on occasion • Stand 100% of the time, frequently walking short distances • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time • Have sufficient visual ability to check ID cards, checks, invoices and other written documents • BOTTLES where applicable: Move empty bottles and containers from the front end to the back room Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************
    $32k-57k yearly est. 60d+ ago
  • Customer Service Manager

    All Ways Caring Homecare

    Customer service manager job in Eastman, GA

    Job Description Who we are looking for: The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. Seeking a self-motivated professional with prior scheduling and management or supervisory experience An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships An experienced communicator and problem solver who is well-organized What you will receive: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Flexible work schedules close to home Retention and referral bonuses Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities Responsibilities What you will do: Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes. Responsibilities include, but not limited to: Oversee quality care and overall client satisfaction Supervise and provide guidance to the Caregivers who provide direct care to the clients served Manage employee scheduling, identify problem situations, and implement proactive solutions Maintain strong and positive relationships with referral partners, payor sources, and clients Ensure proper documentation and record-keeping Conduct periodic home visits and safety checks Qualifications What you will need: Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements) Accountable, reliable, and ability to work independently with good judgement Valid driver's license and auto insurance Effective verbal and written communication Excellent customer service skills
    $32k-58k yearly est. 13d ago
  • Service (Maintenance) Manager - Macon-Warner Robins or Middle Georgia

    Capital Square

    Customer service manager job in Warner Robins, GA

    Capital Square Living (CS Living) is a fully-integrated property management company based in Richmond, VA. CS Living was built on the strong foundation of the Capital Square brand-listed by Virginia Business on their “Best Places to Work in Virginia” report in 2019 and their “Fantastic 50” reports in 2019 and 2020 - Capital Square Living has a vision to develop and manage the future, one relationship at a time. Our property management company provides a highly competitive compensation package and employee-centric benefits. Capital Square is one of the top three securitized 1031 exchange sponsors in the U.S. In 2020, Capital Square was not only ranked as one of the fastest growing companies in the Richmond, Virginia area but also made the list for Best Places to Work by Virginia Business Magazine. Summary As a Service Supervisor at CS Living, you will oversee and perform technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the CS Living's standards for cleanliness, appearance, safety and overall functionality. Primary Responsibilities Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem and making repairs in accordance with established policies, procedures, safety standards and code requirements Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new move ins by completing the pre-move-out inspection, creating a list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and CS Living standards Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed Periodically inspects work performed by contractors, vendors, and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies and practicing the correct use of tools and equipment Demonstrates customer service skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services and assigned work orders with efficiency and urgency Knowledge and Skills Requirements High School diploma, GED, or related experience and/or training Team members must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring device Demonstrated ability to apply principles of logical thinking to define and correct problems Proficiency in customer service and interpersonal communication skills to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems Demonstrated ability to read, write, and communicate effectively to represent company management in a support capacity, act as first point of contact for internal team members and external visitors to the Company and answer questions related to department operating policies Demonstrated proficiency in internet, word processing, spreadsheet, and database management programs to maintain records of information and develop and provide information for manager's use Ability to operate basic office machines such as copiers, faxes, calculators, postage meters, and multi-line telephone systems Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative and legal documents Work Hours Will normally work a Monday-Friday schedule with rotating weekends; (hours may vary to meet the business needs of the property). Work Location Onsite at our properties. Incumbents work in an office environment, but also may have frequent exposure to outside elements where temperature, weather, odors and/or landscape may be unpleasant and/or hazardous. Compensation & Benefits Competitive wage and Performance-Based Bonuses 100% Employee Paid Healthcare Premiums $35/Per Paycheck Cell Phone Reimbursement 120 Paid Time Off (PTO) Hours 20% Housing Discount Professional development opportunities Equal Opportunity Employer At Capital Square Living, we believe in creating a diverse and inclusive workplace that reflects the communities we serve. We are committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate differences, value unique perspectives, and strive to create a culture where everyone feels empowered to contribute their best. If you need assistance or accommodations during the application process, please don't hesitate to let us know.
    $47k-81k yearly est. 8d ago
  • Manager In Training/Customer Service Representative

    Georgia Auto Pawn

    Customer service manager job in Macon, GA

    Job Scope: Start your career in the consumer finance industry with an industry leader. We give you the skills and experience needed to begin a solid professional career in the Title, Payday and Signature Loan industry. You will learn all aspects of our business and culture and use that knowledge to provide our customers with the best financial products and services to meet their individual financial needs. Complete our comprehensive training program and you will be managing your own branch soon. We are seeking driven individuals capable of handling multiple tasks while engaging with our customers in person and over the phone. Why should you work with us? Start your career with an industry leader where you will receive best-in-class Be on a fast track to success. We consistently promote from within. Work with a team of professionals who will ensure your Competitive wages with real advancement opportunities Majority company paid Health, Dental and Vision 401k Program Company Paid - Life and Disability Insurance 2 Weeks paid Vacation, 5 paid Holidays, 2 PTO days and 5 Sick days. 40hr Work Week - Monday thru Saturday Every Sunday Off $13.95 to $15.24 Per hour Monthly Bonus Potential Preferred Qualities and Experience: 1+ year conducting Phone Sales or Call Center experience. 1+ years Customer Service, Sales, Lending, or Collections experience 1+ years managing a small team or department. Teamwork mentality developed through team Some college or military experience General understanding of basic math and capability to Pleasant and inviting phone Minimum Required Education and Qualifications: High School Diploma or equivalent Must be able to work 40 hours per week, including Saturdays Satisfactory completion of pre-employment screenings Reliable form of personal transportation and valid Driver's License The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.
    $14-15.2 hourly Auto-Apply 2d ago
  • Services Experience Manager - Warner Robins GA

    Best Buy 4.6company rating

    Customer service manager job in Warner Robins, GA

    As the Retail Services Experience Manager, you'll oversee the day-to-day leadership duties related to Geek Squad services within your micro-market of local Best Buy stores. You'll ensure stores are staffed efficiently so employees can deliver excellent customer experiences. You'll drive customer and employee engagement strategies for computer and cellphone repair as well as car electronics installations. You'll also be responsible for driving employee development and performance management. What you'll do * Manage the store's services business, overseeing repairs and car installations to maximize efficiency and provide excellent customer experiences * Provide work direction, ongoing training, career development and performance management to your Geek Squat Agents and supervisors across the micro-market * Analyze reporting and performance indicators, including customer satisfaction, turn time, productivity and revenue metrics to identify gaps and lead the team to improve results * Coach and develop leaders and Geek Squad Agents to meet or exceed their role expectations and support their career goals * Drive revenue and operating income growth by tailoring your leadership to each location's needs Basic qualifications * 2 years of experience as a supervisor or manager in business, military or related fields * 2 years of experience in sales, customer service or consumer electronics repair * 1 year of experience managing and reviewing operational expenses and revenue Preferred qualifications * Inventory control and/or technology repair experience * Multi-location retail experience What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Auto Req. ID1010078BR Location Number 001185 Warner Robins GA Store Address 3040 Watson Blvd$53499 - $84864 /yr Pay Range $53499 - $84864 /yr
    $53.5k-84.9k yearly 15d ago
  • Account Manager / Customer Service Representative / Entry Level

    Dotcom Marketing

    Customer service manager job in Macon, GA

    DotCom Marketing works hand-in-hand with some of the biggest retailers in the world to offer their customers a unique shopping experience which engages the customer in learning about our client's various products and services, while also giving each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients products and services. Job Description We are looking for a Customer Service Representative with strong Customer Service Skills to work for a busy marketing company based in Macon, GA. The successful applicant will be able to work as part of a growing friendly team. Experience with customer facing roles is an advantage but not essential. You will be working within an extremely dynamic and successful new business team developing existing and attracting new business where a flair for sales and customer development are vital. The Role: To provide the primary external business interface for customers and the external sales force. Providing a full range of customer service support services including pricing information, lead time inquiries and pro-active management of sales. Establishing and maintaining effective relationships with specific managers and end user customers. Participating in promotional and re-active sales campaigns will also be bart of the CRM / Customer Service Role. The Main Responsibilities of the Customer Service Role: Providing an excellent standard of Customer Service. Answering customers queries and questions. Sales reporting and tracking day to day progress Qualifications Successful candidates will possess the following attributes: Have good communication skills. Have good organizational skills. Be willing to take responsibility and accountability. Have experience of working alone and as part of a team. Hard working and have a problem solving attitude. You must be enthusiastic, motivated and willing to learn Previous experience is not essential as full training will be given, but office/retail/sales experience would be useful. If you feel you have the right skill set for this position please apply by clicking on the 'apply' button . Additional Information All your information will be kept confidential according to EEO guidelines.
    $23k-29k yearly est. 3d ago
  • Advancement Services & Operations Manager

    Georgia Southwestern State University 3.6company rating

    Customer service manager job in Americus, GA

    About Us Georgia Southwestern State University is a state university serving a diverse population of students, offering a range of strong undergraduate and graduate programs in a vibrant learning environment. The University is a collegial community that values collaboration and community engagement with an emphasis on faculty, staff, and student interactions. An active student body and state-of-the-art amenities enhance the learning experience on a visually appealing campus located in historic Americus, Georgia. Georgia Southwestern State University aspires to be an engaged, progressive, and inclusive university that serves as a vibrant center of learning, culture, and economic development for Southwest Georgia and beyond. Job Summary This position provides management support for a variety of Foundation functions, including gift receipting and reporting. Responsibilities * Processes donor gifts. (25%) * Processes receipts and donor acknowledgements to include gift entry, gift posting, and recording and updating donor information. * Merges receipts, acknowledgements, and other communications and reports using specified software. * Coordinates with accounting staff regarding gift entry, gift posting, fund creation, gift restrictions, and audit reporting. * Ensures compliance with fundraising policies, goals and procedures. * Researches information and prepares reports. (25%) * Extract information for computerized database to meet the research and reporting needs of the Executive Director and other staff. * Produces donor activity reports. * Completes surveys. * Prepares annual VSE report. * Coordinates the preparation and mailing of annual donor reports. * Prepares the Annual Foundation Report. * Provides support to the Executive Director. (20%) * Schedules appointments. * Maintains files and records. * Prepares correspondence. * Manages preparations for meetings and events. (20%) * Creates and manages advancement calendar of events and activities. * Arranges board and committee meetings to including preparing agendas and taking minutes. * Communicates with board members regarding upcoming events and activities. * Coordinates fall post-meeting dinners and other gatherings. * Coordinates Scholarship Thank You Day events. * Performs a variety of related duties. (10%) Required Qualifications Educational Requirements Associates degree required. Bachelor's degree preferred. Required Experience More than three years of related experience required. Knowledge, Skills, & Abilities * Knowledge of rules and regulations governing the processing of gifts. * Knowledge of data analysis and reporting principles. * Knowledge of modern office principles and practices. * Knowledge of event and meeting coordination principles. * Skill in the operation of computers and job-related software programs. * Skill in decision making and problem solving. * Skill in interpersonal relations and in dealing with the public. * Skill in oral and written communication. Contact Information For more information or questions about a job posting, please contact the Department of Human Resources by phone at ************ or by email at **********. For technical support, please call the USG Service Desk at ************ or ***************. USG Core Values The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at ************************************************************************** Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at ************************************************ Conditions of Employment Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating eligibility for employment with Georgia Southwestern State University, as determined by Georgia Southwestern State University in its sole discretion, confirmation of the credentials and employment history reflected in application materials and, if applicable, a satisfactory credit check and drug screen. Equal Employment Opportunity Georgia Southwestern State University is an equal opportunity employer. As such, the University takes affirmative action to preclude discrimination in recruiting, transferring, training and terminating of employees because of race, color, creed, age, sex, national origin, veterans status, disability or any other reason in accordance with applicable state and federal statutes, executive orders and other regulations which prohibit discriminatory employment practices.
    $58k-81k yearly est. Easy Apply 60d+ ago
  • Service Supervisor

    Stonemark Management LLC

    Customer service manager job in Warner Robins, GA

    Requirements Education, Training, and Experience: Fifth year college or university program certificate; or four years in a service position at an apartment community and/or training; or equivalent combination of education and experience. EPA certification - Universal Level; HVAC certification required. Abilities and Aptitudes: Must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include Close vision and ability to adjust focus. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Must be results orientated and self-starter. Organization skills and attention to detail are essential. Must be mechanically inclined. Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Specific Skills: Knowledge of bookkeeping, business math, accounting, management and marketing. Must be computer literate and be able to use office equipment, including typewriter and calculator. Knowledge of plumbing, heating, air conditioning, construction and electrical. Must be able to use all types of hand and power tools, freon recovery machinery, air conditioning gauges and vacuum pumps. Length of Training Curve: Three to six months. Output: Position is evaluated by ability to: Complete service orders in a timely fashion. Control maintenance costs. Supervise outside contractors and other maintenance personnel. Maintain positive relations with community residents and other Associates. Supervision: Position is supervised by the Community Manager who assesses and evaluates performance.
    $33k-53k yearly est. 60d+ ago
  • Customer Service Manager

    Brightspring Health Services

    Customer service manager job in Eastman, GA

    Our Company All Ways Caring HomeCare Who we are looking for: The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. Seeking a self-motivated professional with prior scheduling and management or supervisory experience An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships An experienced communicator and problem solver who is well-organized What you will receive: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Flexible work schedules close to home Retention and referral bonuses Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities External Job Description What you will do: Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes. Responsibilities include, but not limited to: Oversee quality care and overall client satisfaction Supervise and provide guidance to the Caregivers who provide direct care to the clients served Manage employee scheduling, identify problem situations, and implement proactive solutions Maintain strong and positive relationships with referral partners, payor sources, and clients Ensure proper documentation and record-keeping Conduct periodic home visits and safety checks Qualifications What you will need: Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements) Accountable, reliable, and ability to work independently with good judgement Valid driver's license and auto insurance Effective verbal and written communication Excellent customer service skills About our Line of Business All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn. Additional Job Information At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Retention and referral bonuses. Work with your friends Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities Salary Range USD $17.10 / Hour
    $17.1 hourly Auto-Apply 60d+ ago
  • Interim Service Manager

    Flint Equipment Company 3.8company rating

    Customer service manager job in Americus, GA

    Flint Equipment Company is a leading John Deere equipment dealer of the southeastern United States. Flint Equipment has 8 locations operating throughout Georgia. Flint is committed to providing customers with unparalleled equipment service and solutions. We have an opening for an Interim Service Manager in Americus, GA. This position will manage service operations within the dealership to maximize return on investment by optimizing service department processes to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined expense control. Attracts, retains, and effectively engages department personnel. Position Specifics: Department: Service Reports to: Branch Manager or District Manager Supervises: Service Admin/Writers, Service Technicians & Staff Jos Status: Exempt Essential Functions: Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction Creates annual Service Department goals and budget, in alignment with the organization's financial and operational objectives Develops and executes Service Department marketing plan and monitors monthly to ensure achievement of departmental goals Coordinates customer clinics, field days, and related promotional events Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge Reviews work orders for completeness and accuracy prior to customer billing Ensures all departmental tools, equipment, and vehicles are in good working order Manages recruiting, staffing and employee development activities for employees reporting to this position Experience, Education, Skills and Knowledge: 3+ years' experience in Service Department operations Ability to use standard desktop load applications such as Microsoft Office and internet functions Ability to write and speak effectively to individuals and groups Familiar with John Deere and competitive products Basic understanding of financial principles relative to Service Department operations Ability to analyze and interpret internal reports Ability to work extended hours and weekends Excellent customer service skills High School Diploma or equivalent experience Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $47k-72k yearly est. Auto-Apply 3d ago
  • Service Manager Trainee

    Orkin, LLC 3.7company rating

    Customer service manager job in Macon, GA

    If You're the Best at Sales, You Have a Place with the Best in Pests When you're an Orkin Service Manager, you're quality control ensuring top-notch service from the industry leader with almost 125 years as the best in pests. Our Service Manager in Training is a "pro" at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills-like empathy and integrity-that gives customers peace of mind. Your commitment to exceeding customer expectations inspires your team to deliver unparalleled service. Customer satisfaction translates into revenue growth-and you can earn your way to an annual rewards trip honoring top performers. You'll have more than a job-you'll have a career with growth potential and benefits that go beyond the basics. This includes a company vehicle, competitive pay and a 401(k) program. Not to mention, you'll receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. Work alongside a team that values safety, professionalism, empathy, integrity and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. With Orkin's award-winning training program, you'll receive all the tools and technology you need to succeed. That means no industry experience required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant. Ready to start a career with staying power? Apply now! Responsibilities As a Service Manager in Training, you'll be a leader in a high-performance culture. You'll put your proven leadership skills to work in developing and motivating your team to deliver top-notch service to every customer. You'll blend industry knowledge with interpersonal skills to demonstrate how to earn customer trust with know-how and empathy. An excellent communicator, you're prepared for heavy customer and employee engagement. In addition to supporting the growth and success of the business, you'll lend a hand with community service projects that improve where you live and work. You will… * Lead an entire service operation upon completion of paid training * Motivate the service team to consistently provide the world's best service, prioritizing safety * Conduct yourself with the utmost professionalism and integrity with customers and coworkers * Assist with recruiting top talent on the service team * Train and develop Orkin Pros through hands-on management * Lead training meetings * Oversee our Orkin Pro Ride-A-Long program * Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time * Champion innovation by supporting the team in adopting new products, services and technology * Monitor scheduling, routing and inventory to drive efficiencies and productivity What type of benefits will you receive? * Competitive earnings and a company vehicle with gas card * Competitive earnings per year, including a company vehicle with gas card upon route assignment * Company provided iPhone and iPad with sales software * Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick leave * Employee discounts, tuition reimbursement, dependent scholarship awards * Industry leading, quality, comprehensive training program Why Orkin? * You're seeking an opportunity with career potential in a reliable, recession-resistant industry * You have a service-oriented mindset that leads you to build loyalty and trust with customers * You hold yourself responsible to commitments * You value being part of a team * You want to keep learning, improving and developing as a leader * You want to join a company that supports the community * You want a career with a purpose at a mission-driven company that values * Safety * Professionalism * Empathy * Integrity * Innovation * Qualifications What do you need to be successful? * Sales experience preferred * High School Diploma or equivalent required * Valid driver's license required * Ability to obtain the appropriate pesticide license/certification if required (company paid) * Ability to work in the field independently and interact with our great clients What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Safely use a ladder within the manufacturer's weight capacity * Occasionally lift and carry up to 50 lbs. * Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl * Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator * Willing to work in different types of weather conditions Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer What do you need to be successful? * Sales experience preferred * High School Diploma or equivalent required * Valid driver's license required * Ability to obtain the appropriate pesticide license/certification if required (company paid) * Ability to work in the field independently and interact with our great clients What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Safely use a ladder within the manufacturer's weight capacity * Occasionally lift and carry up to 50 lbs. * Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl * Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator * Willing to work in different types of weather conditions Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer As a Service Manager in Training, you'll be a leader in a high-performance culture. You'll put your proven leadership skills to work in developing and motivating your team to deliver top-notch service to every customer. You'll blend industry knowledge with interpersonal skills to demonstrate how to earn customer trust with know-how and empathy. An excellent communicator, you're prepared for heavy customer and employee engagement. In addition to supporting the growth and success of the business, you'll lend a hand with community service projects that improve where you live and work. You will… * Lead an entire service operation upon completion of paid training * Motivate the service team to consistently provide the world's best service, prioritizing safety * Conduct yourself with the utmost professionalism and integrity with customers and coworkers * Assist with recruiting top talent on the service team * Train and develop Orkin Pros through hands-on management * Lead training meetings * Oversee our Orkin Pro Ride-A-Long program * Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time * Champion innovation by supporting the team in adopting new products, services and technology * Monitor scheduling, routing and inventory to drive efficiencies and productivity What type of benefits will you receive? * Competitive earnings and a company vehicle with gas card * Competitive earnings per year, including a company vehicle with gas card upon route assignment * Company provided iPhone and iPad with sales software * Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick leave * Employee discounts, tuition reimbursement, dependent scholarship awards * Industry leading, quality, comprehensive training program Why Orkin? * You're seeking an opportunity with career potential in a reliable, recession-resistant industry * You have a service-oriented mindset that leads you to build loyalty and trust with customers * You hold yourself responsible to commitments * You value being part of a team * You want to keep learning, improving and developing as a leader * You want to join a company that supports the community * You want a career with a purpose at a mission-driven company that values * Safety * Professionalism * Empathy * Integrity * Innovation *
    $43k-61k yearly est. 60d+ ago
  • Service Manager

    Blanchard Equipment Company, Inc. 3.9company rating

    Customer service manager job in Dublin, GA

    Job Description Department: Service Reports to: Corporate Service Manager Supervises: Service Clerks/Writers, Service Technicians, Setup Technicians, Ag Tech Students and other service employees Purpose: Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined expense control. Attracts, retains, and effectively engages department personnel. Responsibilities: Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction Creates annual Service Department goals and budget, in alignment with the organization's financial and operational objectives Develops and executes Service Department marketing plan and monitors monthly to ensure achievement of departmental goals Coordinates customer clinics, field days, and related promotional events Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge Reviews work orders for completeness and accuracy prior to customer billing and ensures all billing follows the company's internal and external credit policies. Ensures all departmental tools, equipment, and vehicles are in good working order Manages recruiting, staffing and employee development activities for employees reporting to this position Communicates to Corporate Service Manager on location facility needs and improvements related to service. Cooperates in efforts to keep the location yard mowed and maintained by making service personnel available to move machinery and maintain the yard appearance. Works collaboratively with sales and parts department in the Customer Account Management (CAM) strategies and providing excellent customer service. Experience, Education, Skills and Knowledge: Experience managing others preferred Knowledge of Turf and Handheld Equipment preferred Ability to use standard desktop load applications such as Microsoft Office and internet functions Ability to write and speak effectively to individuals and groups Basic understanding of financial principles relative to Service Department operations Ability to analyze and interpret internal reports Excellent customer service skills High School Diploma or equivalent experience Powered by JazzHR pB0313cEgQ
    $48k-76k yearly est. 1d ago
  • Surgical Services, OR Manager (Full Time)

    Monroe County Hospital 3.9company rating

    Customer service manager job in Forsyth, GA

    Position: Full Time Status: Exempt Summary/Objective: The Surgical Services, OR Manager provides leadership, oversight, and daily operational management of all perioperative services within the Critical Access Hospital Operating Room, including pre-operative, intra-operative, post-anesthesia recovery, sterile processing, and surgical scheduling and all outpatient infusion services provided through Surgical Services or perioperative departments. This position functions as a working manager-actively participating in patient care, circulating, assisting, and troubleshooting equipment and instrumentation while ensuring safe, high-quality surgical care and regulatory compliance. The Manager is responsible for staffing, performance improvement, inventory management, equipment maintenance coordination, surgeon collaboration, and maintaining efficient patient flow. This role requires strong clinical expertise, hands-on technical ability, and the ability to lead a small, high-performing OR team. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Function as a working manager by circulating, assisting, or scrubbing as needed to maintain safe staffing and workflow. Facilitate daily huddles, OR scheduling meetings, and communication with surgeons, anesthesia, and hospital leadership. Ensure regulatory and accreditation readiness, including CMS, OSHA, AORN, AAMI, infection control, and hospital policies. Oversee perioperative safety processes, including environmental safety, equipment checks, surgical counts, and time-outs. Coordinate care across pre-op, intra-op, and post-anesthesia recovery, ensuring smooth patient flow and adherence to standards. Provide real-time troubleshooting for OR equipment including towers, cameras, scopes, autoclaves, anesthesia machines, and electrosurgical units. Ensure all equipment is functioning properly before each case and support staff with correct setup and usage. Partner with BioMed and vendors to manage preventive maintenance, repairs, and equipment replacement planning. Oversee proper functioning, cleaning, storage, and maintenance of all instrumentation and equipment. Participate in training, simulations, and education related to new equipment or surgical procedures. Oversee surgical scheduling, case coordination, and block utilization. Manage procurement, inventory control, implants, instrumentation, and supply maintenance. Manage vendor relationships, consignment items, and pricing negotiations with Materials Management. Assist with planning for capital purchases and equipment upgrades. Oversee outpatient infusion services, ensuring appropriate staffing, clinical oversight, scheduling coordination, infection control, documentation, and compliance with applicable regulations and hospital policies. Plan, develop, implement, evaluate, and direct Surgical Services programs and activities according to applicable laws and standards. Develop and update departmental policies and procedures; communicate and ensure compliance. Supervise and evaluate surgical personnel; administer coaching, performance evaluations, and corrective actions as needed. Recruit, hire, onboard, and train surgical services staff; ensure adequate staffing levels. Provide staff education and maintain ongoing competency validation. Promote positive employee relations, teamwork, communication, and a culture of safety. Lead or participate in departmental and organizational quality improvement activities. Maintain infection control standards and ensure safe, clean, and compliant environments. Support preparation for inspections and surveys; assist with Plans of Correction and follow-up requirements. Prepare leadership reports on volume, productivity, quality measures, and staffing needs. Ensure accurate documentation, charge capture, and billing compliance Coordinate care and communication with patients, families, medical staff, nursing staff, and interdisciplinary teams. Respond to and resolve patient or family concerns related to surgical services. Interact with and support surgeons and anesthesia providers to ensure efficient surgical workflow and high-quality care. Participate in special projects, meetings, and committees as assigned. Contribute to the growth of surgical services by supporting surgeon recruitment and expansion of case volume. Work surgical services shifts as necessary to ensure coverage and maintain clinical competency. Competencies: Financial Management. Business Acumen. Communication proficiency. Ethical Conduct. Leadership Performance Management. Personal Effectiveness/Credibility Problem Solving/Analysis. Strategic Thinking. Technical Capacity. Supervisory Responsibility: This position is responsible for the direct supervision of all surgical services staff. This position's responsibilities include: interviewing, hiring, and training employees, planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. Work Environment: This job operates in a professional office environment along with working in surgical operating suites. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets, and fax machines. While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles and some mechanical equipment. The employee is occasionally exposed to a variety of patient conditions and elements. The noise level is moderate to quiet. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk, hear, and listen. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift or move objects and patients weighing over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Position Type/Expected Hours of Work: This is a full time position. Days and hours of work are Monday through Friday; hours are flexible based on the job duties demand. Evening and weekend work may be required based on the needs of the position/job duties. This position requires administrative “on call” responsibilities to be rotated within nursing management team. Travel: This position may require some travel. Travel may be outside the local area and overnight. Required Education and Experience: Graduate of an accredited school of professional nursing in the state of Georgia; valid license as Registered Nurse in the state of Georgia. Current, valid AHA Healthcare Provider training (BCLS and ACLS). At least four to five years management experience required. At least three years supervisory experience. Preferred Education and Experience: Minimum 3-5 years of perioperative experience in an OR setting; CAH or small rural hospital experience strongly preferred. Prior leadership or charge nurse experience required; formal management experience preferred. Strong understanding of sterile processing, instrumentation, and OR equipment troubleshooting. Advance nursing degree; Masters prepared preferred. Prefer AORN certification. Additional Eligibility Requirements: None required for this position. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee of the job. Duties, responsibilities, and activities may change at any time with or without notice.
    $49k-63k yearly est. 17d ago
  • Dining Services Supervisor

    The Fellowship Family

    Customer service manager job in Milledgeville, GA

    The Dining Services Director coordinates the work of others, operates industrial kitchen equipment, follows recipe instructions, assists in preparation and serving of meals and supervises the complete dining operation while maintaining a friendly and professional attitude. The Dining Services Director conducts himself or herself in a manner that reflects favorably on themselves and The Fellowship Family. This person should be guided by principles of courtesy, consideration for others, and honesty. The candidate must ensure proper preparation, presentation, and tase of well balanced, nutritional meals for breakfast, lunch, dinner, snacks and special diets each day. Develop menus that fit resident needs and preferences as well as coordinate with Fellowship Home care staff and other managers in meeting the residents' needs.
    $33k-54k yearly est. 12d ago
  • Account Manager / Customer Service Representative / Entry Level

    Dotcom Marketing

    Customer service manager job in Macon, GA

    DotCom Marketing works hand-in-hand with some of the biggest retailers in the world to offer their customers a unique shopping experience which engages the customer in learning about our client's various products and services, while also giving each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients products and services. Job Description We are looking for a Customer Service Representative with strong Customer Service Skills to work for a busy marketing company based in Macon, GA. The successful applicant will be able to work as part of a growing friendly team. Experience with customer facing roles is an advantage but not essential. You will be working within an extremely dynamic and successful new business team developing existing and attracting new business where a flair for sales and customer development are vital. The Role: To provide the primary external business interface for customers and the external sales force. Providing a full range of customer service support services including pricing information, lead time inquiries and pro-active management of sales. Establishing and maintaining effective relationships with specific managers and end user customers. Participating in promotional and re-active sales campaigns will also be bart of the CRM / Customer Service Role. The Main Responsibilities of the Customer Service Role: Providing an excellent standard of Customer Service. Answering customers queries and questions. Sales reporting and tracking day to day progress Qualifications Successful candidates will possess the following attributes: Have good communication skills. Have good organizational skills. Be willing to take responsibility and accountability. Have experience of working alone and as part of a team. Hard working and have a problem solving attitude. You must be enthusiastic, motivated and willing to learn Previous experience is not essential as full training will be given, but office/retail/sales experience would be useful. If you feel you have the right skill set for this position please apply by clicking on the 'apply' button. Additional Information All your information will be kept confidential according to EEO guidelines.
    $23k-29k yearly est. 60d+ ago
  • Services Experience Manager - Warner Robins GA

    Best Buy 4.6company rating

    Customer service manager job in Warner Robins, GA

    As the Retail Services Experience Manager, you'll oversee the day-to-day leadership duties related to Geek Squad services within your micro-market of local Best Buy stores. You'll ensure stores are staffed efficiently so employees can deliver excellent customer experiences. You'll drive customer and employee engagement strategies for computer and cellphone repair as well as car electronics installations. You'll also be responsible for driving employee development and performance management. What you'll do Manage the store's services business, overseeing repairs and car installations to maximize efficiency and provide excellent customer experiences Provide work direction, ongoing training, career development and performance management to your Geek Squat Agents and supervisors across the micro-market Analyze reporting and performance indicators, including customer satisfaction, turn time, productivity and revenue metrics to identify gaps and lead the team to improve results Coach and develop leaders and Geek Squad Agents to meet or exceed their role expectations and support their career goals Drive revenue and operating income growth by tailoring your leadership to each location's needs Basic qualifications 2 years of experience as a supervisor or manager in business, military or related fields 2 years of experience in sales, customer service or consumer electronics repair 1 year of experience managing and reviewing operational expenses and revenue Preferred qualifications Inventory control and/or technology repair experience Multi-location retail experience What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: Competitive pay Generous employee discount Financial savings and retirement resources Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™ Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
    $42k-55k yearly est. 60d+ ago
  • Customer Service Manager

    All Ways Caring Homecare

    Customer service manager job in Eastman, GA

    Our Company All Ways Caring HomeCare Who we are looking for: The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. Seeking a self-motivated professional with prior scheduling and management or supervisory experience An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships An experienced communicator and problem solver who is well-organized What you will receive: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Flexible work schedules close to home Retention and referral bonuses Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities External Job Description What you will do: Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes. Responsibilities include, but not limited to: Oversee quality care and overall client satisfaction Supervise and provide guidance to the Caregivers who provide direct care to the clients served Manage employee scheduling, identify problem situations, and implement proactive solutions Maintain strong and positive relationships with referral partners, payor sources, and clients Ensure proper documentation and record-keeping Conduct periodic home visits and safety checks Qualifications What you will need: Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements) Accountable, reliable, and ability to work independently with good judgement Valid driver's license and auto insurance Effective verbal and written communication Excellent customer service skills About our Line of Business All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn. Additional Job Information At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Retention and referral bonuses. Work with your friends Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities Salary Range USD $17.10 / Hour
    $17.1 hourly Auto-Apply 60d+ ago

Learn more about customer service manager jobs

How much does a customer service manager earn in Warner Robins, GA?

The average customer service manager in Warner Robins, GA earns between $24,000 and $75,000 annually. This compares to the national average customer service manager range of $35,000 to $105,000.

Average customer service manager salary in Warner Robins, GA

$43,000
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