Customer service manager jobs in Watsonville, CA - 1,199 jobs

The Home Therapies Area Manager is responsible for management of the Home Therapies business; providing effective leadership to achieve clinical, growth, and financial targets, through partnership with the Administrators, Home Therapies Director and/or Home Therapies Vice President and Regional Vice Presidents. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. Develops and drives a growth strategic plan for the assigned territory and each market therein to achieve growth targets and financial goals. Provides oversight to implement plan. Works in partnership with local management to oversee Home operations of assigned clinics/home programs from a fiscal, clinical, technical, regulatory, personnel, business management and growth perspective in accordance with Company goals. Partners with RVPs, Home Therapies and Business Development teams to ensure development of a sustainable and efficient business footprint and identify opportunities for new clinics. Works with Administrators to achieve monthly, quarterly and annual projections based on financial and management objectives. Engages with Physician Partners regularly on existing business, to assess needs and ensure physician satisfaction. Achieves program target goals for patient outcomes in accordance with quality patient care and Company goals at assigned clinics/home programs. In collaboration with IDT, identify opportunities to drive systematic changes in region to aid in achievement of targets. Collaborate with leaders on budget planning and strategies to improve fiscal performance. Responsible for profit and loss management of assigned programs to achieve or exceed budget. Ensures implementation of all corporate initiatives and policies in relation to home therapies. Ensures home programs execute to the highest clinic, patient satisfaction, and operating standards. Knowledge of and remains current with federal, state, local laws and regulations, including health care professionals practice act requirements with regards to Home Therapies. Works with Administrators to ensure compliance with all applicable federal, state, and local laws; continuing certification from all statutory and regulatory agencies; and Company standards, guidelines, rules, policies and procedures. Triage Home operational issues in partnership with Administrators, Director/VP Home Therapies and RVPs as needed. Initiates Corrective Action Plan development, implementation and follow through as required for internal and external surveys. Follows up on any/all deficiencies for all audits done internally (corporate) or externally (CMS & TDH). Assures compliance with required Governing Body meetings, monthly QAPI meetings and care plan conferences and assures documentation of such through recorded minutes. Regular and reliable attendance is required for the job. In partnership with Director/VP Home Therapies and RVPs, develops physician and referral source relationships and oversees local marketing efforts. Maintains a positive/collaborative relationship with physicians, area hospital agencies and the community. Acts as the Home subject matter expert with Medical Directors and physicians to coordinate quality patient Understands, leads and promotes the Company's mission and philosophy relating to ethics, integrity, safety, corporate responsibility and objectives. Develops strong cross-functional partnerships across the internal organization. Collaborates with leaders in budget planning. Implements and monitors appropriate contractual agreements/arrangements with collaborating agencies. Establishes relationships with external customers to promote growth and quality including but not limited to physicians and vendor partners. Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization. Participates in corporate committees or task forces as requested. Respond effectively to inquiries or complaints. Responsible for developing Home Therapies knowledge for RVPs and Administrators. Ensure they are able to effectively operate and grow Home business. Responsible for on-going development of Home RNs, in collaboration with Administrators, Home Directors responsible for development of Home Therapies knowledge. Creates positive culture and support system for Home Administrator, RN and other home staff across region(s). Ensure correct number and quality of RN staff across region(s). Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations. Responsible for hiring and supervising program staff as needed in collaboration with Administrators and Human Resources Department. Maintain effective personnel management and employee relations, including evaluating the performance of personnel; approving and submitting time worked and counseling and disciplining employees. Uphold management goals of corporation by leading staff in team concepts and promoting a team effort; perform duties in accordance with company policies and procedures. Effectively communicates expectations; accepts accountability and holds others accountable for performance.

About Omni Omni is a business intelligence and embedded analytics platform that helps customers improve self-service, accelerate AI adoption, and build customer‑facing data products. Whether users prefer AI, spreadsheets, SQL, or point‑and‑click, Omni makes it easy for anyone to explore and act on data - all from the same platform. At the core of Omni's platform is a built‑in semantic layer that ensures consistency, trust, and AI readiness. Headquartered in San Francisco, Omni has office hubs in Santa Cruz, Philadelphia, Dublin, and Sydney, with team members around the world. The company has raised $97M in funding from leading investors including ICONIQ Growth, Theory Ventures, First Round Capital, Redpoint Ventures, Google Ventures, Snowflake Ventures, and Databricks Ventures. The Role As a Strategic Customer Success Manager, you'll serve as the primary business and strategic advisor for Omni's largest and most complex enterprise customers, partnering closely with Sales, Product, and executive stakeholders. Your mission is to drive business outcomes, orchestrate strategic initiatives, map organizational dynamics, and ensure your customers achieve ROI and value with Omni in an effort to minimize the risk of churn and maximize the potential for growth. Strategic CSMs blend business acumen with relationship excellence. You'll operate at the executive level, leading strategic conversations that align Omni's platform capabilities with customer business objectives. You own your book of business and are accountable for driving AREA (Adoption, Retention, Expansion, Advocacy) across your portfolio. Your work will directly influence GRR, NDR, and long‑term customer lifetime value. Responsibilities Serve as the primary strategic advisor and trusted partner for enterprise customers and drive AREA outcomes across your book of business Develop and execute comprehensive success plans to customer business objectives Build and maintain executive relationships with sponsors, champions, and economic buyers Translate business requirements into Omni use cases and value propositions Drive strategic initiatives that span across customer organizations Expand relationship footprint across lines of business to uncover new use cases Synthesize and communicate customer feedback, feature requests, and product gaps Influence product roadmap priorities by articulating customer business impact Drive internal alignment on customer escalations and strategic initiatives Identify and develop customer advocates and references Coordinate customer success stories, case studies, and testimonials Measure and communicate business value, ROI, and impact metrics Lead renewal conversations and negotiations in partnership with Sales Influence Net Dollar Retention (NDR) through strategic account growth What We're Looking For 5+ years in enterprise Customer Success, Account Management, or Strategic Consulting roles within SaaS Deep experience with data, analytics, or BI platforms (or comparable complex technical products) Proven track record managing enterprise accounts ($100k+ ARR) Demonstrated success driving GRR, NDR, and expansion in previous roles Outstanding executive presence and communication skills (written and verbal) Ability to translate technical concepts into business value Persuasive and articulate when advocating for customer needs internally Skilled at leading difficult conversations and negotiations Experience delivering impactful QBRs and executive presentations Bonus Points Experience partnering with Technical Account Managers or Solutions Architects Background in management consulting or strategic advisory roles Track record of influencing product roadmaps based on customer feedback Familiarity with modern data stack technologies and architectures Deep experience with data, analytics, or BI platforms (or comparable complex technical products) Experience in hyper‑growth SaaS environments Compensation & Benefits On Target Earnings (OTE): $130k-$186k, 70/30 salary‑to‑variable split. Comprehensive health, dental, and vision coverage. Equity in a fast‑growing company. Flexible, collaborative work environment. #J-18808-Ljbffr

Director, Security Operations Center page is loaded## Director, Security Operations Centerlocations: Sysco Corporatetime type: Full timeposted on: Posted Todayjob requisition id: R221800**Company:**US6469 Sysco Payroll, Division of Sysco Resources Services, LLC**Sales Territory:****Zip Code:**77077**Travel Percentage:****COMPENSATION** **INFORMATION:**The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors**Job Summary**The Director of the Security Operations Center (SOC) is responsible for leading and managing the organization's cybersecurity monitoring and incident response operations. This role oversees a team of security analysts, engineers, and incident responders to ensure the confidentiality, integrity, and availability of enterprise systems and data. The SOC Director will develop strategies, implement technologies, and coordinate responses to security threats and incidents.**Duties and Responsibilities*** Lead day-to-day SOC operations including monitoring, detection, analysis, and incident response.* Develop and maintain SOC policies, procedures, and playbooks aligned with frameworks like NIST, MITRE ATT&CK.* Oversee deployment, tuning, and optimization of SIEM, SOAR, IDS/IPS, EDR, and threat intel platforms.* Coordinate cross-functional incident response and lead post-incident reviews.* Work with IT, legal, compliance, and business units to align with risk management goals.* Monitor emerging threats and adjust defenses and strategies proactively.* Recruit, mentor, and develop SOC staff, fostering continuous improvement.* Prepare and present SOC performance, threat landscape, and risk posture to executives.* Ensure SOC operations meet standards like GDPR, HIPAA, PCI-DSS, ISO 27001.**Qualifications****Education Required:*** Bachelor's or Master's degree in Cybersecurity, Computer Science, Information Technology, or a related field**Experience Required:*** 10+ years of experience in cybersecurity, with at least 5 years in a leadership role within a SOC or similar environment**Experience Preferred:*** 15+ years of experience in cybersecurity, with at least 7 years in a leadership role within a SOC or similar environment**Licenses/Certifications Required:*** CISSP, CISM, GIAC, CEH, or equivalent**Technical Skills and Abilities*** Deep understanding of cybersecurity principles, threat intelligence, and incident response.* Strong leadership and team management skills.* Experience with security technologies (e.g., Sentinel, QRadar, Palo Alto, CrowdStrike).* Excellent communication and stakeholder management abilities.* Ability to work under pressure and manage multiple priorities in a fast-paced environment.**Physical Demands:**Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.**BENEFITS INFORMATION:**For information on Sysco's Benefits, please visit ******************************************* is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.**AFFIRMATIVE ACTION STATEMENT:**Applicants must be currently authorized to work in the United States.We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.This opportunity is available through Sysco Corporation, its subsidiaries and affiliates. #J-18808-Ljbffr

Customer Solutions Engineer / Customer success - San Francisco (Onsite) $110K - $165K + Equity | Full-Time | Visa Sponsorship Available I'm partnering with one of the fastest-growing SaaS companies in the Construction Tech space to hire a high-impact Customer Solutions Engineer. They're profitable, scaling rapidly, backed by top-tier investors, and building mission-critical data infrastructure for one of the world's largest industries. The team is small, elite, and growing quickly and this hire is directly tied to revenue growth. This is not a “corporate CSM” role. It is a hybrid between: Customer Success Implementation Solutions Engineering Sales Engineering Product feedback loop You'll work directly with customers 1:1, own onboarding end-to-end, help run demos, configure the product to fit complex workflows, manage multiple projects simultaneously, and help shape how this function scales over the next 12-24 months. You'll be working closely with founders, product, engineering, and senior stakeholders at customer organizations. Expect real responsibility, fast learning, and meaningful ownership. What you'll do • Lead discovery conversations and product demos • Own onboarding from start to finish, becoming the primary customer contact • Configure the platform to fit customer use cases • Train users and ensure adoption • Troubleshoot issues with structured, methodical problem-solving • Manage multiple customer implementations in parallel • Feed product insights back into engineering • Help build repeatable processes that scale We're looking for • 1-6 years in a customer-facing role (CS, Solutions, Implementation, Pre-Sales, Consulting) • Experience in SaaS or a top consulting / professional services environment • Strong structured problem-solving mindset • Excellent communication • Detail-oriented and highly organized • Eager to learn a complex product and operate in a fast-moving environment Nice to have • Experience with SaaS implementations • Exposure to APIs, SQL, or data workflows • Construction or accounting familiarity 📍 This role is in-person in San Francisco (Great relocation support available) 🌎 Visa sponsorship available If this sounds interesting, share your resume.

As a Principal Service Experience Strategy - Mid Market, you'll be part of a Customer Success Strategy team that is focused on disrupting the small business mid‑market, leading the creation of new experiences that will use the power of our ecosystem of products and expert‑based services to drive growth for the business and add value to our customer experience. You will help identify and validate new expert‑led experiences and help build new products, with a focus on creating ecosystem‑wide service experiences for customers and experts as we broadly expand our portfolio for Intuit expert services at large. You will partner with other functions including Marketing, Customer Success, Sales, Expert Network Platform, Product Management, Product Development, Service Design and Data to ensure we deliver the world‑class experiences for our customers through deep customer insights and hypothesis‑driven experimentation and innovation. Responsibilities Establish an end‑to‑end service experience strategy for our Mid‑Market service offerings Quantify the delivery of benefit and our service performance at every step of the customer journey, constantly maintaining a set of game‑changing priorities to improve that ladder up to the strategy you defined Rally a cross‑functional team to address key challenges limiting the delivery of value to customers, making measurable improvements Work with analytics partners to understand what drives benefit to customers, as measured by retention, and optimize the delivery of these benefits Partner with leadership and internal partners to understand business pipelines and challenges, and ensure the roadmap is addressing and enabling the business agenda. Connect the dots, understand interdependencies, effectively identify roadblocks and work to remove them Demonstrate superior oral and written communication skills across varying seniority levels, bonding teams behind a single vision to deliver for customers Ability to lead without direct authority and create a unifying sense of purpose among cross‑functional teams Provide steady leadership in the face of uncertainty, change, and aggressive deadlines common to a rapidly growing company with an evolving business model Drive cultural change across the organization to deliver next generation of Intuit offerings Qualifications BA/BS required or equivalent work experience, MBA strongly preferred 8‑10 years of Customer Experience and Service Strategy, and/or Product Management experience for service oriented offerings. Superior strategic and analytical skills with ability to draw key insights and develop clear recommendations Robust analytical and problem‑solving skills with clear examples of using data actively for customer insights, measurement, ROI analysis and recommendations. Have a passion to seek a deep understanding of customer needs and turn that insight into a compelling vision and drivers to create solutions that solve important jobs for Mid Market customers. Proactive, action oriented and result driven with the ability to thrive in a highly matrixed company structure, including rolling‑up sleeves and leading by example at both strategic and tactical levels. Superior communication and presentation skills, including the ability to communicate complex issues simply and convincingly to drive fast decisions. Track record of aligning disparate teams around a common cause, and effecting transformational change. Capacity to handle a highly complex effort, with ability to prioritize across multiple workstreams. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits). Pay offered is based on factors such as job‑related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: #J-18808-Ljbffr

The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience. Responsibilities Customer Experience & Service Leadership Champion a culture of outstanding customer experience across all touchpoints. Handle escalated customer inquiries and resolve issues with urgency and professionalism. Analyze customer feedback and trends to recommend experience enhancements. Train and support team members in customer service best practices. Office & Operational Management Oversee daily office operations, including workflow prioritization and resource planning. Maintain office systems and workflows that support efficiency and organization. Coordinate with vendors, facility management, and internal teams for smooth operations. Financial & Budget Support Assist in preparation and review of financial reports (P&L, expense summaries, forecasts). Collaborate with leadership to develop annual budgets and monitor performance against budget. Track key operational and customer service metrics, identify trends and opportunities. HR & Administrative Support Support HR functions including onboarding, benefit administration, record keeping, and compliance. Coordinate recruitment activities, scheduling interviews, and support offer processes. Maintain employee policies, files and assist with performance review logistics. Technology & Tools Utilize office productivity and CRM systems to optimize workflows and reporting. Recommend and implement technology solutions that enhance customer experience and internal operations. Qualifications Bachelor's degree in business administration, Finance, HR, or related field. (preferred) Experience in a fast-paced service environment. Experience managing cross-functional projects. 3+ years in office management, customer service leadership, or related role. Strong problem solving and proactive mindset focused on customer experience. Excellent communication and interpersonal skills. Comfort working with financial reports and budget data. HR administrative experience (onboarding, employee files, compliance). Tech-savvy: experience with CRM, reporting tools, office software (e.g., GSuite/Microsoft 365). Highly organized with the ability to prioritize competing demands

A leading technology consulting firm is seeking a Lead Consultant in Fremont, California. The ideal candidate will have at least 2 years of experience in Java and fluency with the Spring Framework, particularly Spring-Boot. Responsibilities include ensuring effective design and development processes, implementing performance standards, and analyzing organizational data requirements. The position offers an opportunity to work in a dynamic environment, contributing to high availability applications and system architecture. #J-18808-Ljbffr

At Bellota Labs, we are on a mission to build groundbreaking new games for the U.S. market. As a fast-moving, innovation-driven startup, we are assembling a world-class team to push the boundaries of game design, storytelling, and player engagement. With ClubWPT Gold already redefining the online poker experience, we are expanding our vision to create the next generation of gaming experiences. We are looking for an experienced Head of Studio to lead the charge-someone who thrives at the intersection of creativity, leadership, and execution. In this role, you will define the creative vision, build and scale a high-performing team, and bring innovative new games to market. If you are passionate about shaping the future of gaming and leading a studio from the ground up, we want to hear from you. What You Will Do: Define & Execute the Vision - Set the creative and strategic direction for new game development, ensuring originality, player engagement, and market fit. Build & Lead the Studio - Recruit, mentor, and inspire a top-tier team of designers, artists, and developers to deliver world-class games. Drive Innovation - Stay ahead of gaming trends, player behaviors, and emerging technologies to create genre-defining experiences. Oversee Game Development - Manage the full development lifecycle, from concept to launch, ensuring high-quality execution and alignment with business objectives. Collaborate Across Teams - Work closely with product, engineering, marketing, and executive leadership to bring games to market successfully. Own the P&L - Manage budgets, resources, and timelines to deliver high-impact games efficiently. What We Are Looking For: 10+ years in the gaming industry, with experience leading game development teams. Proven track record of shipping successful games, ideally in the U.S. market. Deep understanding of game design, player psychology, and engagement mechanics. Strong leadership and team-building skills, with the ability to foster a collaborative and high-performance culture. Hands-on experience with game development tools, pipelines, and production methodologies. Passion for innovation and pushing creative boundaries. Why Join Bellota Labs? Creative Freedom - Lead a studio where fresh ideas and bold innovation drive everything we do. Impactful Work - Be at the forefront of shaping the next big gaming experiences for the U.S. market. Growth & Ownership - Play a key role in a rapidly growing startup with leadership opportunities and equity incentives. Collaborative Culture - Work with passionate, talented individuals who are redefining gaming. $300,000 - $400,000 a year Join Bellota Labs and take the lead in driving world-class gaming projects to success. If you are passionate about innovation, execution, and making an impact in a fast-growing startup, we would love to hear from you. Your journey in redefining gaming starts here! #J-18808-Ljbffr

A leading financial services company in San Jose seeks a Senior Manager in Data Science to drive innovation in Generative AI and conversational capabilities. This role involves leading cross-functional teams to enhance customer experiences through data-driven solutions and AI technologies. The ideal candidate should have extensive experience in data analytics, machine learning, and a relevant advanced degree. Competitive salary and comprehensive benefits package included. #J-18808-Ljbffr

We are partnered with a leading premium home décor and seasonal retail brand, renowned for its beautifully designed products and exceptional customer experience. With a strong online presence and growing retail footprint, they are now looking for a a Senior Manager to lead growth across the Canada and Australia regions. You will own full P&L accountability for both markets, driving the transformation from an online-only business to a fully integrated omni-channel model. Reporting to the SVP of International, you will work closely with global teams in marketing, e-commerce, logistics, finance, and retail operations to identify and deliver new growth opportunities that enhance brand presence and profitability. Key Responsibilities: Regional Leadership & P&L Ownership Lead business performance across Canada and Australia, managing revenue, margin, and brand targets. Build and oversee regional forecasts, budgets, and financial performance. Define and track KPIs, revenue, margin, CAC, and market penetration, using data insights and analytics. Deliver clear, data-driven recommendations through regular business reviews. Optimize pricing and promotional strategies in collaboration with global partners. Mentor and guide team members, developing future leaders. Omni-Channel & Growth Strategy Drive the strategic evolution from online-only to omni-channel retail across both markets. Identify and execute new growth opportunities in channels, partnerships, and customer segments. Partner with Consumer Insights to translate data into actionable business decisions. Develop robust business cases and strategic plans grounded in market intelligence. Influence product, pricing, and promotional decisions across the global organization. Lead execution across cross-functional teams to meet commercial and operational goals. Your Experience: 7+ years in international business management, omni-channel retail, or e-commerce leadership. Proven experience scaling business performance in multiple international markets (Canada/Australia strongly preferred). Full P&L ownership and financial management expertise. Track record of success in omni-channel environments, online, retail, or wholesale. Strong cross-functional leadership, analytical, and commercial acumen. Exceptional communication and influencing skills. Bachelor's degree required; MBA preferred. Benefits: Competitive base salary plus cash-based incentive plan. Comprehensive Pension, Medical, Dental, and Vision coverage. Paid holidays, annual shutdown week, PTO, and Volunteer Time-Off (VTO). Parental leave and flexible return options. Hybrid flexibility - 3 days in the office, 2 days remote. Tailored relocation package.

Pegasus Tech Ventures is looking for an experienced marketing and operations expert to manage, organize and brand the Startup World Cup platform. Startup World Cup (*********************** is a series of global startup conferences and competitions, consisting of 100+ regional startup competitions around the world, leading up to the Grand Finale in Silicon Valley. The first half of the finale will be conference style sessions, featuring prominent industry expert guest speakers. Then, top startups from each regional event will fly out to the USA to compete for a $1,000,000 prize. Many of the regional events are partnered with established technology/startup conferences in each country. The ideal candidate will be responsible for leading and organizing regional events with partner events, and implementing an effective marketing strategy to propel brand growth. You will work cross-functionally to understand marketing needs, and act as a platform brand ambassador to external sources. Responsibilities Lead regional and final event organization Develop marketing material, devise & execute global marketing plans to raise awareness of the platform Collaborate with existing internal and external partners / secure new partners Devise and implement new strategies on growth & expansion for Startup World Cup Analyze and track performance marketing performance metrics Train & manage team Manage budget Secure industry expert guest speakers for the Grand Finale & other events Secure sponsors for the Grand Finale & other events Other projects as needed Qualifications Bachelor's degree in marketing, business, or similar area of study 7+ years of relevant experience Large scale event management experience Excellent leadership and communication skills Strong organizational and project management skills Strong written and presentation skills Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) A high energy self-starter with the ability to multi-task Experience in VC/startup, or investment knowledge a plus *Travel to some regional events will be required.

A privately held New York real estate investment company is looking for a ‘General Manager'. The successful candidate will be responsible for commercial office buildings totaling 1,000,000 plus sq. ft.. Knowledge & Experience A minimum of ten (10) years working in real estate within commercial property management. Must have knowledge and experience with financial accounting in real estate, financial reporting and budgeting. Hands-on experience with base building construction projects. Ability to plan, organize and coordinate multiple projects, ability to read and understand construction specifications and blueprints. Minimum of 10 years' experience directly supervising and managing a staff including experience in planning and assigning work, performance assessments, training, hiring, discipline and development. Strong literacy in MS Word and Excel. Highly organized and skilled with time management. Strong Customer service/tenant relation skill required. Excellent communication skills (written reports/analysis and oral presentation). 4 year College Degree Required Energetic, Personable & able to prioritize assigned duties Principal Responsibilities Has primary responsibility for the day-to-day operation of the properties to ensure that all the site operations are in compliance with established policies and procedures, the management agreement, and are consistent with the Ownership's overall objectives. Prepares annual budget, monthly financial variance reports, operations analysis, and leasing activity reports for the Ownership. Conducts formal site inspections on a routine basis as needed in compliance with established standard operating policies and procedures. Monitors and enforces the terms of all lease agreements, the billing and collection of rents and other tenant charges in compliance with leases Bears primary responsibility for the creation and maintenance of all site-specific documentation including but not limited to property's information book, site operating manual and emergency operations manual. Establishes and maintains open, positive relationships with occupants ensuring that all services and needs are met and in compliance with lease agreements. Conducts periodic visits, inspections and surveys and develops and implements effective tenant retention program. Hires, trains and supervises a qualified team of building, administrative and maintenance staff for the properties to promote efficient and cost effective operation. Participates in the negotiation of service contracts with outside vendors to achieve the highest levels of performance at the lowest cost. Performs other related duties as requested and required. Financial management of the properties. Ability to read and understand financial statements Strong budgeting and budget analysis capability. Create annual budgets, including monthly budget variance reports for both cash and accrual basis Review and approve bills, accruals and tenant charges. On a quarterly basis, prepare variance reports and, if needed, a re-forecasted budget.

Senior Cost Manager - San Francisco CA As a Construction Cost and Project Manager company, my client provides full cost, procurement, and/or project management services which provide essential ingredients for the development and implementation of a successful project. They are aware of the need for practical advice and aim to be flexible while remaining focused on client needs. They work closely with the client and the rest of the project team to achieve value for money in terms of time, cost, quality, flexibility, and risk. As a progressive, dynamic practice, They aim to be innovative, constantly seeking to maximise and expand the service they offer their clients. Our client has consistently invested in the development of the practice through experienced personnel and modern technology - a blend and commitment targeted to best serve clients business needs. Due to continued success within the discipline, my client is looking to further increase their capacity and capability with the appointment of a Senior Cost Manager, to be based in San Francisco CA. You must have a strong construction cost background, as you will be working on large and exciting projects, working for one of the most recognised firms in the US. Responsibilities Evaluate costs and advise on alternative proposals Provide advice on contract arrangements and conditions under which building will be constructed Advise architects and engineers on the cost implications of different construction methods, alternative choices of materials, and size and quality of the project to ensure that each element is reconciled with the cost plan allowance and the overall project remains within budget Prepare tendering documents including Bills of Quantities and estimating Manage the costs of projects during the construction stage and negotiate final accounts Change Orders Qualifications Relevant degree Experience working on major projects and have a demonstrable track record of a high standard of technical delivery. Experienced in managing both internal and external project teams. Well developed communication and interpersonal skills The ability to build strong working relationships at all level A strategic thinker, able to convey your ideas both verbally and in report form to Clients, external stakeholders, and the design team The ability to adapt strategies in line with changing priorities Chartership background is beneficial Job Benefits A competitive salary and benefits package including Pension, with salary negotiable for the right candidate depending on experience and qualifications. $130,000 -$175,000 Contacts For more information on this role and others, please call *************** and speak to Daniel Crowley at Heatherdaniel international. HeatherDaniel International is a construction recruitment agency. Our deep-rooted knowledge of the industry means we have insight into which companies will enable you to achieve your career ambitions. We recruit for a number of developers, contractors & consultancies. If you are looking for a Quantity Surveyor JOB based in Washington DC. Or another position as a Quantity Surveyor, Project Quantity Surveyor, Cost Engineer, Commercial Manager or Associate Director please contact our experienced consultants to discuss your career aspirations on ***************. You can visit our website at heather-daniel.com

General Manager - Geotechnical/Environmental Drilling San Francisco, CA, USA • Sacramento, CA, USA • San Francisco Bay Area, CA, USA • Pitcher Services, LLC, 218 Demeter Street, East Palo Alto, California, United States of America Job Description Posted Friday, October 17, 2025 at 7:00 AM Job Title: General Manager - Geotechnical/Environmental Drilling Job Summary: The General Manager (GM) for Pitcher Services will lead the development and execution of a high-quality site investigation business unit, mainly serving the Bay Area with projects throughout California. In addition to overseeing daily operations, the GM will provide strategic direction, ensure operational and financial goals are met, maintain compliance with union signatory agreements, and develop the business infrastructure necessary for continued growth. The GM will lead and mentor field and office staff through hands-on leadership that upholds Pitcher's recognized standards of honesty, integrity, client care, safety, and excellence. Supervisory Responsibilities: Oversee recruiting, hiring, training, and retaining staff within the business unit. Direct and oversee the workflow of the business unit. Provide constructive and timely performance evaluations. Handle discipline and termination of employees in accordance with company policy. Duties/Responsibilities: Manage the day-to-day operations at Pitcher Services, both on site and in the office Provide technical thought leadership that will guide the development and execution of business execution and growth strategy. Mentor, coach and develop Pitcher personnel, both in the field and in the office Together with the Project Manager, ensure cost estimates and proposals are reviewed thoroughly. Together with the Accounting team and the Project Manager, ensure accurate activity forecasts are updated monthly. Together with the Operations Team, help oversee and manage yard and equipment. Together with the Operations Team, ensure the highest level of safety culture is embedded in everyone's actions. Prepare and meet revenue/profit expectations in accordance with budget goals. Ensure Pitcher has the right amount and quality of resources (people/equipment) to meet its goals. Maintain current union signatory agreements and foster positive relationships with labor representatives. Monitor financial performance, including budgets, forecasts, and job cost reports, ensuring profitability and cost control goals are achieved. Oversee cost coding accuracy and job accounting practices to ensure proper tracking of labor, equipment, and materials against budgets. Required Skills/Abilities: Inquisitive mindset with the intellectual horsepower to analyze and solve difficult problems. Strong and fluent communicator, able to synthesize complex technical information into understandable content. Excellent verbal and written communication skills. Comfortable with a degree of ambiguity as the business grows into a new area. Ability to build trust through straightforward, honest, and authentic leadership. Strong supervisory and leadership skills. High emotional intelligence: a belief in the power of the team and the skills to nurture collaboration to facilitate the success of others. A calm and consistent approach in difficult moments or situations. An ability to give and receive feedback in an honest, constructive way. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Knowledge in geotechnical and environmental site investigation, including mud rotary, hollow-stem auger, cone penetration testing and direct-push methods. Ability to procure a C57 contractor's license in the State of California within 90 days of hire date. Work will require frequent visits to project sites and will include exposure to ongoing drilling activities and various weather conditions. The noise level in the work environment may range from moderate to loud. Education and Experience: Bachelor's Degree, or equivalent experience 5+ years of progressive project experience in Geotechnical and Environmental Drilling, Project Management experience required. Proven experience managing a unionized workforce, including maintaining signatory agreements and effective communication with union representatives, is strongly preferred. Working Conditions: The physical and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is required to walk, use hands to finger, handle objects, tools, or controls; reach with hands and arms; balance; stoop; bending or crouching; talk or hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Some lifting of files, opening cabinets. Bending or standing as necessary. Walking on uneven or slippery surfaces as necessary to support field operations. Employee must be able to wear the personal protective equipment (PPE) required of various construction work environments (hard hats, personal floatation devices, safety glasses, gloves, safety-toed shoes, etc.). The employee is required to stand, walk, use stairs, ladders, and step stools and reach with hands and arms. Must be able to navigate stairs, ladders and gangways; board, work on and disembark floating vessels and structures. Work Environment: While performing the duties of this job, the employee is exposed to weather conditions and other elements prevalent at the time. The role is generally office-based, however frequent site visits (Bay Area) and occasional travel to other parts of California as the business grows This description is not intended to be, nor should it be construed as an all-inclusive list of responsibilities, skills or working conditions associated with the position. It is intended to accurately reflect the activities and requirements of the position, but duties may be added, deleted, or modified, as necessary. This description does not constitute a written or implied contract of employment. Pitcher Services, LLC is an equal opportunity employer. All applicants are considered without regard to race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. However, preference may be extended to an enrolled member of a federally-recognized Indian Tribe. “Indian Tribe” means an Indian Tribe, band, nation, or other organized group or community, including any Alaska Native village or regional or village corporation as defined in or established pursuant to the Alaska Native Claims Settlement Act (85 Stat. 668; 43 U.S.C. 1601) which is recognized as eligible for the special programs and services provided by the United States to Indians because of their status as Indians. Pitcher Services, LLC, 218 Demeter Street, East Palo Alto, California, United States of America #J-18808-Ljbffr

Are you ready to lead, inspire, and make a difference every day? Wendy's is searching for an enthusiastic and dedicated General Manager to join our team! About Us: Wendy's is more than just a fast-food restaurant; we're a community of passionate individuals driven by our values and commitment to quality. We pride ourselves on delivering the best customer experience and serving delicious, fresh food that keeps our customers coming back for more. What You'll Do: As a Wendy's General Manager, you'll be the heart and soul of the restaurant. Your mission is to create a fun, energetic, and welcoming environment for both our customers and our team. Here's how you'll do it: Lead by Example: Inspire and motivate your team to deliver exceptional service and maintain our high standards of quality. Drive Results: Oversee daily operations, manage budgets, and ensure profitability. Your strategic thinking will keep our restaurant thriving. Build a Winning Team: Recruit, train, and develop your crew members, fostering a culture of teamwork and growth. Customer Experience: Ensure every customer leaves with a smile. Handle customer feedback and strive to exceed their expectations. Community Engagement: Build relationships with the local community and create marketing strategies to attract new customers. What We're Looking For: We need a dynamic leader with a passion for people and food. Here's what you'll need to succeed: Experience: Minimum of 3 years in restaurant management or a similar role. Leadership Skills: Proven ability to lead, coach, and inspire a diverse team. Customer Focused: A commitment to delivering outstanding customer service. Financial Acumen: Strong understanding of budgeting, P&L statements, and cost control. Problem Solver: Quick thinking and able to handle challenging situations with grace. Enthusiastic Attitude: Positive, energetic, and ready to take on any challenge. What's in It for You: At Wendy's, we believe in rewarding our team members for their hard work and dedication. Here's what you can expect: Competitive Salary: Attractive compensation package. Benefits: Comprehensive health, dental, and vision insurance. Growth Opportunities: Career advancement and professional development. Work-Life Balance: Paid time off. Fun Work Environment: A place where you can be yourself and enjoy your work. Wendy's is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr

A leading hotel management company seeks an Area General Manager for their properties in Sunnyvale, California. This role involves providing strategic leadership to ensure operational excellence and guest satisfaction across two hotels. The ideal candidate will lead a diverse team, drive financial performance, and implement best practices for service quality. They will be responsible for maximizing revenue through effective management and fostering a culture of employee development. Competitive benefits and opportunities for growth are offered. #J-18808-Ljbffr

General Manager - Bench page is loaded## General Manager - Benchlocations: Livonia, MI: Jacksonville, FL: Philadelphia, PA: Charlotte, NC: Manassas, VAtime type: Full timeposted on: Posted 24 Days Agojob requisition id: JR106700Groundworks is seeking talented **General Manager's** to add to our Bench across our field operations!The **General Manager in Training** will be learning the ropes to oversee and coordinate the operation of one Groundworks-affiliated branch location in accordance with the standards of the organization. The General Manager in Training will be learning how to lead their direct reports to guide all office, sales and production activities, ensuring the execution of the organizational strategy to achieve maximum customer satisfaction, sales and profitability.The GMT operates first in a training capacity to understand the Groundworks business model and organizational drivers. During training the GMT may travel throughout the region in which they are assigned to further their development, while waiting to assume the role of General Manager in a branch location. A new branch location can become available in several ways: Acquisition, Greenfield or internal movement in the company. This individual would need to be open to relocation as this position may need to relocate for a branch location within the Region or outside of the Region, but within the Groundworks umbrella. Expansion and growth are very frequent in Groundworks as we are the North America's leading and fastest growing foundation repair and water management company.**Job Responsibilities*** Coordinates with Regional leadership and Chief Officers to develop operational goals for the business unit which are aggressive, yet obtainable, and that support the long-term goals of the company* Develops a superior workforce that is well-trained, engaged and empowered to serve customers* Implements strategies that achieve the goals and objectives of the organization* Provides leadership that builds relationships with stakeholders which are crucial to organizational success* Optimizes partnerships with departmental managers and their teams to ensure all branch and departmental goals are met* Ensures projects are completed successfully, on time and to the satisfaction of customers* Ensures the health and safety of personnel* Supports and assists in coordinating paths of training and development for employees* All other duties as assigned**Qualifications*** A combination of business leadership, experience and education equivalent to 5-7 years in specialized residential construction, home improvement and renovation, related sales or other similar fields* Knowledge of terminology, methods and best practices used in the foundation repair industry is preferred* Strong analytical, quantitative and problem-solving skills* Ability to lead a diverse work group* Ability to multitask* Ability to delegate* Detail oriented* Strong interpersonal skills* Strong verbal and written communication skills* Ability to lead teams through change**Requirements*** Full-time* Onsite* **Must be open to relocation (flexibility in location is available)****What we provide for our employees*** Base salary ($100-125,000 DOE) with annual bonus potential; bonus potential available after training* Equity* The best-in-class training programs* Advanced leadership training opportunities* Competitive and professionally rewarding family-oriented culture* Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match after applicable waiting periods* Paid time off including 6 holidays Groundworks is the leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization. With locations across the USA and Canada, Groundworks is the leading foundation solutions and water management company in North America! Recognized as aTop Workplaces USAcompany and offering employee ownership foreveryone, we're building something that just can't be replicated. And we're on a mission to change an industry like never before! We're unique here at Groundworks. We are all connected through the same vision, mission, and values, and we arestronger together. We're proud to be the Groundworks Tribe! Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping homeowners everywhere protect and repair their most valuable asset - their home. Whencustomerschoose a local Groundworks company, they can feel confident they're hiring the trusted local experts who will ensure the job's done right. Whenyouchoose Groundworks, you'll join thousands of Tribemates who are making history.We take pride in our exceptional growth-because it means that we've built our company and solutions on a rock-solid foundation. Every day, every employee has the opportunity to play an impactful role in changing an industry, setting a new standard, and delivering solutions that our customers love.True to our values, we've done the right things from the beginning, setting the stage for an even brighter future.Join us as we charge ahead! #J-18808-Ljbffr

Blommer has been providing delicious, high-quality chocolate and cocoa products to customers since 1939. Built as a family business, we are continuing to grow and are looking for motivated and reliable associates to help in our mission of Bringing Chocolate to Life! As General Manager, you'll lead all aspects of our food manufacturing plant operations-driving efficiency, quality, safety, and profitability. You'll shape strategy, inspire teams, and ensure we deliver the highest standards in product and performance. Essential Duties and Responsibilities: Strategic Planning Develop and execute the plant's strategic plan aligned with corporate objectives. Identify growth opportunities, market trends, and implement initiatives to improve competitiveness. Set annual goals for production, quality, safety, and financial performance. Operations Management Oversee all manufacturing processes including production scheduling, inventory control, and maintenance. Ensure optimal equipment utilization and minimize downtime through preventive maintenance programs. Implement Lean Manufacturing and Continuous Improvement methodologies to enhance efficiency. Prepare and manage annual budgets for operations, labor, and capital expenditures. Monitor KPIs such as cost per unit, yield, and OEE (Overall Equipment Effectiveness). Drive cost-reduction initiatives without compromising product quality or safety. Team Development Lead, mentor, and develop department managers and staff. Foster a culture of safety, accountability, and continuous improvement. Conduct performance reviews and succession planning for key roles. Health, Safety & Environment Ensure compliance with workplace safety regulations and environmental standards. Promote a zero-incident safety culture through training and proactive measures. Stakeholder Engagement Communicate operational performance to senior leadership and corporate teams. Build strong relationships with suppliers, customers, and regulatory agencies. Quality Assurance & Food Safety Maintain compliance with HACCP, GMP, FDA, and other regulatory standards. Ensure robust quality control systems to meet customer and regulatory requirements. Note: The employer reserves the right to change or assign other duties to this position Physical Requirements: General office environment with majority of time using computer. Regular exposure to plant floor, including noise, dust, and variation in temperature (hot/cold). Safety, Quality and Hygiene Requirements: Maintain compliance with all company policies, procedures, and code of conduct. Comply with workplace uniform requirements and safety gear, when on the plant floor versus office. Performance Expectations: Manage product operation with a high set of standards to produce consistent, quality-driven results. Ensures work hours and schedules, timely attendance, and notice requirements for absences or lateness are met. Promote a positive attitude and a sense of curiosity in learning new roles and responsibilities. Instill a culture of leadership and engagement of team to achieve performance expectations. Skills and Work Experience Requirements: Experience in: Project management, Analytical and leadership skills, General manufacturing concepts, Advanced/ specialized manufacturing skills, Development of short and long-range goals/planning, and Development and analysis of budgets. Strong interpersonal skills with the ability to effectively interface and communicate verbally or in writing with personnel at all levels within the company or externally. Ability to establish and build trusting relationships at all levels of the organization. Strong negotiation and conflict resolution skills. Prioritize and assess risk to the business and adapt to rapidly changing situations. Expected to identify, communicate/escalate, and problem-solve as issues arise. Understands financial and budgetary requirements. Proficient in Microsoft Office Suite. Education: Six Sigma Black Belt Certification is preferred. Managers are encouraged to express interest in internal career opportunities throughout Blommer. Expectations for promotion or job role change are driven by proficiency and performance in current role. Career progression would align to operations and plant leadership needs. A reasonable estimate of the current base salary range at the time of posting is below. The base salary does not include other forms of compensation or benefits. The actual base salary within the specified range is based on several factors, including but not limited to applicant's skills, prior relevant experience, education, certifications, job responsibilities, market considerations and, if applicable, the location of the position. This role is eligible for either a discretionary annual bonus (based on company, business unit and individual performance) and/or commission-based incentives. Salary Range $215K-250K Benefits: Health, Dental & Vision- eligibility begins day 1 of hire! 10 pounds of free chocolate for your birthday. Blommer Chocolate Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Note to External Recruiters / Search Firms Blommer Chocolate Company does not accept unsolicited resumes and will not pay for any placement resulting from the receipt of an unsolicited resume. Any unsolicited resumes received will not be considered as a valid submission. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

A bakery chain in Menlo Park is looking for a General Manager to lead their team in delivering outstanding guest experiences. Applicants should have 3-5 years of management experience in hospitality or food service, along with a passion for team development and quality product delivery. The position requires effective budget management and the ability to adapt to a flexible schedule. Compensation ranges from $85,000 to $95,000 per year, with expectations for teamwork and community engagement. #J-18808-Ljbffr