Customer service manager jobs in West Covina, CA

Reports to: Vice President, Marketing Founded in 2014 by Dr. Brett Florie, Hydration Room is redefining proactive healthcare by blending holistic wellness with Western medicine. With 45+ clinics and rapid expansion underway, our mission is to deliver exceptional IV and injection therapies in a supportive, wellness-focused environment. We are a high-growth health and wellness company committed to raising the standard of clinical care and patient experience. Role Summary The Manager, New Clinic Openings & Local Marketing Activation drives the success of Hydration Room's new clinics by leading marketing activities from pre-opening through maturity. This role ensures each new location launches with strong community awareness to conversion, early patient trial, and membership momentum , and a repeatable framework for growth. As part of the Marketing team, this person collaborates across Operations, Finance, and Clinic Staff to bring new clinics to life by building local brand awareness, driving foot traffic, bringing in new patients, aligning execution, and turning insights into real-time, scalable actions. Welcome to your healthy place. Core Role Responsibilities: New Clinic Ramp & Local Activation Lead all pre-opening and launch marketing initiatives, including digital, grassroots, and in-market activations. Build and manage local marketing calendars to generate awareness, drive patient volume, and accelerate membership ramp. Coordinate all local signage and in-clinic collateral, ensuring brand consistency, timely production, and high-quality execution. Partner with the marketing team to localize creative and messaging for each market while maintaining visual and voice alignment with brand standards. Create KPIs and analyze market-level performance data (awareness, acquisition, conversion, retention) to identify key drivers of success and opportunities for optimization. Create market and partnership lists to support targeting, outreach, and promotional planning. Show return on investment. Paid Media & Performance Collaboration Work with the marketing and media teams to support budget allocation, campaign setup, and performance reporting for new clinic launches. Review campaign dashboards, share insights, and recommend adjustments to optimize spend and conversion performance. Community Partnerships & Outreach Build relationships with local fitness studios, wellness partners, and community organizations. Negotiate cross-promotional partnerships and sponsorships to expand Hydration Room's local footprint. Work with the Social Lead to coordinate local influencer and ambassador activations, leveraging user-generated content (UGC) for authenticity and reach. Membership Growth Lead pre-opening membership campaigns, including digital funnels, referral programs, and local outreach. Collaborate with Wellness Coordinators (WCs) by providing scripts, training, and promotional support for new offers and events. Partner with the marketing team to deploy email and SMS lifecycle campaigns that drive rebookings, reviews, and memberships. Use data to guide offer strategies, including when to extend or expire based on conversion performance. Grand Openings & Events Plan and execute grand opening events, media coverage, and community activations that drive awareness and early adoption. Manage signage, collateral, and events. Serve as the marketing point of contact on-site during opening week to ensure coordinated execution and brand alignment. Reviews & Reputation Provide reporting on review quantity and quality for new clinics, tracking progress and trends. Support Operations and Clinic Staff with review scripts, training, and tactics to encourage positive feedback and increase review volume. Cross-Functional Collaboration& Leadership Partner with Operations to align staffing, readiness, and patient experience with marketing activations. Collaborate with Finance and Marketing Leadership on budget management and ROI analysis. Act as an internal ambassador for local marketing excellence, influencing clinic teams through consistent communication, training, and hands-on support. Capture and share best practices and lessons learned to strengthen future openings and drive scalable growth. What We Offer: A fun, growing workplace where you can promote health and wellness in your community. Direct impact on Hydration Room's ability to grow and deliver accessible wellness care. Opportunity to shape the recruiting function and eventually build/lead a high-performing hiring team. Competitive pay and benefits, plus high visibility to executive leadership in a rapidly expanding wellness brand. Career development opportunities. Free IV/Injection perks program. Vacation time. Participation in a 401k program. Employee Assistance Program. Medical, dental, vision, paid life insurance, and voluntary benefits are available for all full time employees. The salary range for this role is $85,000 - $95,0000 per year. Bonus eligble. Qualifications & Required Skills: 4+ years of experience in multi-unit wellness, fitness, or retail marketing. Proven success in pre-opening, local marketing, and community partnership development. Experience working with paid media, creative, and analytics teams to drive performance. Strong understanding of marketing tools and platforms, such as Google Ads, Meta Ads Manager, HubSpot, and CRM dashboards. Excellent project management and organizational skills, able to manage multiple openings simultaneously. Data-driven mindset with the ability to interpret insights and act on them quickly. Strong interpersonal and communication skills with both internal teams and external partners. Willingness to travel up to 40-50% to support openings across California and future markets. Physical Requirements: Ability to sit at a desk for prolonged periods Ability to stand for prolonged periods of time if needed Must be able to traverse the entire facility Must be able to lift up to 15 pounds at times This indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all inclusive or specific to any employee. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned. This description is not intended to limit or in any way modify the right of any manager or supervisor to assign, direct, and control the work of employees. An ability to competently perform all the essential functions of the position (the combination of all essential duties and all essential skills and abilities listed above), with or without reasonable accommodation, is a basic requirement of all positions at the Hydration Room. The Hydration Room is an equal opportunity employer and will make reasonable accommodations in accordance with applicable law so that qualified employees can perform the essential functions of the job. Nothing in this changes the at-will employment relationship existing between the Hydration Room and its employees. The Hydration Room reserves the right to amend this job description at any time.

Core Requirements: Bachelor's degree 10+ years in Manufacturing Operations management Prior P&L responsibility for aerospace supplier operations Preferred Requirements: MBA degree The successful candidate will play a crucial role in executing business goals and objectives to achieve profitable and sustainable growth. This includes implementing key business initiatives, including lean manufacturing and building high-performance teams. CiresiMorek is a collective of seasoned professionals, each bringing a wealth of experience and a personal touch to all our engagements. With over 3,500 searches and more than 1,600 Manufacturing placements, we are more than just headhunters; we are industry insiders, advisors, and diligent architects behind every successful placement. Responsibilities: Complete leadership responsibility for performance and overall development of the business unit Manage the operations with a result-driven framework focused on safety, quality, and continuous improvement to meet and exceed customer expectations and business goals Empower teams with a managerial style that is collaborative, inclusive, and balanced in approach to achieve commitments Plan and direct the manufacturing operations at the lowest cost consistent with established operating metrics/goals Integrate manufacturing, materials, and maintenance functions, ensuring processes result in high-quality throughout Lead efforts to continuously improve the division's competitive position, resulting in reduced turn time and cost Confidentiality is guaranteed. Applications require a resume/CV with contact information. Learn more about us at CiresiMorek.

As the Import Manager of Customs Brokerage Operations, you will be instrumental and responsible for the growth and development of the Customs Brokerage Operations of our Long Beach Branch Office. We are looking for someone that has the proven success, knowledge and experience in the industry to help establish best practices, while progressively growing a team. KEY RESPONSIBILITIES: · Oversee the provision of Customs Brokerage services to our customers · Develop, implement, and continuously enhance all Customs Brokerage policies and procedures · Provide guidance on U.S. Customs laws, regulations and other requirements to internal teams and external customers · Map company process flows and continuously review to identify efficiency gains · Review and monitor all U.S. Customs rejections, requests for information, and other inquiries · Resolve customs and import compliance issues · Lead and develop a team of Customs Brokers and Entry Writers · Stay current with developments and changes in regulations and other government requirements · Oversee compliance with applicable regulations, other government requirements and company standards QUALIFICATIONS: · U.S. Customs Broker License MUST · 7+ years' experience in Customs Brokerage Operations · Strong understanding of US Customs and related laws, regulations and requirements · Results oriented with the drive to grow a customs brokerage operation · Demonstrated experience with strategic planning initiatives · Strong analytical skills with a systematic problem-solving approach · Managerial experience and team building experience is a plus · Bachelor's degree is strongly recommended for those applying

Job Title: Import Manager - Customs Brokerage Operations About the Role: We are seeking an experienced Import Manager to lead and grow the Customs Brokerage Operations at our Long Beach Branch. This role is critical for establishing best practices, driving operational excellence, and building a high-performing team. The ideal candidate will have proven success in customs brokerage, strong regulatory knowledge, and the ability to implement strategies that foster growth and efficiency. Key Responsibilities: Oversee the delivery of Customs Brokerage services to customers. Develop, implement, and continuously improve Customs Brokerage policies and procedures. Provide guidance on U.S. Customs laws, regulations, and requirements to internal teams and external customers. Map company process flows and identify opportunities for efficiency gains. Monitor and review all U.S. Customs rejections, Requests for Information (RFIs), and other inquiries. Resolve customs and import compliance issues in a timely manner. Lead, mentor, and develop a team of Customs Brokers and Entry Writers. Stay current on changes in regulations, laws, and government requirements affecting imports. Ensure compliance with applicable regulations and company standards. Qualifications: U.S. Customs Broker License - required Minimum 7 years of experience in Customs Brokerage Operations Strong understanding of U.S. Customs laws, regulations, and compliance requirements Results-oriented with the ability to grow and scale a customs brokerage operation Demonstrated experience with strategic planning and operational improvement Proficiency with CBP's Automated Commercial Environment (ACE) and Automated Export System (AES) Strong analytical and problem-solving skills Managerial experience and team-building skills are a plus Bachelor's degree strongly recommended What We Offer: Competitive salary and benefits Opportunity to lead and shape a growing operation Collaborative work environment with growth potential

🌟 Join Luna Grill as a District Manager - South Orange County CA 💰 Pay: $90,000 - $110.000 + bonus 📈 Reports to: Regional Director of Operations 🚀 Lead with Impact This is a leadership role - not a maintenance job. At Luna Grill, the right people in place create amazing guest experiences - and the numbers follow. You'll lead multiple restaurants, grow high-performing General Managers, inspire teams, and drive results - all while living our culture and values every day. 🎯 What You'll Do Lead and mentor up to 6 restaurant General Managers, ensuring operational excellence Partner with managers to build and execute business plans that drive revenue growth and cost control Conduct regular restaurant visits, coaching and supporting teams in real time Ensure quality, safety, and guest service standards are consistently met Manage financial performance, labor, and inventory, while analyzing trends and reporting to the Regional Director Utilize Luna Grill training tools to develop your teams, including progressive discipline and personal development plans Actively recruit and retain restaurant talent Maintain a calm, tactful demeanor when dealing with difficult situations. Collaborate with the Regional Director to execute company initiatives and strategic goals 🌟 Luna Grill Core Values We are Lunatics - and we mean every bit of it. We live our values in every action and decision: Social: We build authentic connections - with guests, teams, and each other. Transparent: We communicate openly, honestly, and respectfully. Positive: We lift each other up and celebrate wins together. Prideful: We take ownership of our work and our impact. Integrity: We do what's right - even when no one is watching. 📆 Your 30/60/90 Days First 30 Days: Step into our world. Immerse yourself in the Luna Grill culture and build strong relationships with managers and teams. Learn operations hands-on, starting in Prep, moving through the Kitchen Line, then experiencing Front of House, and finally understanding the financials that drive our restaurants. This is your foundation - seeing every role and how it connects to creating raving fans. 60 Days: Focus on building relationships and understanding your district. Visit each location regularly, get to know your teams, General Managers, and peers, and observe how each restaurant operates within the Luna Grill culture. This is your observation phase - listening, learning, and identifying opportunities to strengthen connections and trust. 90 Days: It's time to take off. Empower your General Managers and teams, implement strategies, and lead with confidence. Operational standards are being met consistently, teams are engaged and performing at their best, and financial results are improving. Your leadership is now fully driving growth, retention, and guest satisfaction - showing the impact of people-first leadership in action. 💎 Benefits & Perks Competitive Pay + bonus potential Health coverage & paid time off & 401K Mileage reimbursement for district visits Continuous professional development and leadership growth Opportunity to shape culture and develop future leaders ✅ Requirements 5+ years multi-unit District Management experience in foodservice 3+ years restaurant supervisory/management experience (FOH + BOH) Must be able to work with an office, restaurant, and outside environment. Must have a flexible schedule including weekends. Strong P&L, operational, and leadership skills Excellent coaching, communication, and team-building abilities Proficiency in Microsoft Word, Excel, PowerPoint Bilingual (Spanish/English) Preferred Able to manage multiple projects and timelines 🌟 Why Luna Grill? We are growing, innovating, and leading fast-casual dining. If you thrive on building culture, coaching talent, and delivering results, you'll feel at home here. Join us and be part of something bigger than a job - a team, a movement, a legacy. 👉 Ready to make an impact? Apply today and start leading the future of Luna Grill! Luna Grill participates in E-Verify for all positions. E-Verify is an internet-based system operated by the US Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the eligibility of new employees to work in the United States. E-Verify checks information provided on an employee's Form I-9 electronically against records contained in DHS and SSA databases. Luna Grill is an equal opportunity employer. We offer a welcoming and inclusive environment to our team members, job applicants, the guests we serve, and the communities we call home. Luna Grill also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law

Studio & Front Desk Manager Karen Lord Pilates Movement - Los Angeles, CA Full-time | Multi-location wellness studio (3 locations + 4th opening Jan.) About Us Karen Lord Pilates Movement offers a modern classical-Pilates experience with an athletic edge. We currently operate three locations and will open our fourth in January. We're seeking a dedicated leader who loves fitness + wellness and shares our brand's contemporary, inclusive ethos. Your Role As Studio Manager, you are the operational backbone of our studio network. You'll oversee people, process, and guest experience-ensuring each location feels exceptional, efficient, and aligned with our brand. Key Responsibilities: Recruit, hire, train and, when necessary, terminate front-desk staff; build and manage weekly staff schedules. Serve as primary operational contact for front-desk and trainer teams. Optimize trainer schedules, manage private-session bookings, and respond to client inquiries. Deliver outstanding customer support; resolve client concerns calmly and positively. Maintain and update studio policies, procedures, and operations manuals. Enforce studio standards and ensure staff + clients follow guidelines. Manage product inventory, supplies, and ordering workflows. Represent ownership, execute strategic vision, and organize special events + brand collaborations. Maintain a clean, organized, and professional studio environment. The role may include some front-desk hours when needed. Driving required: the position will travel to multiple locations. Required Skills & Attributes Proven interpersonal + leadership skills; customer-service oriented. Highly organized with strong multitasking and operational focus. Exceptional attention to detail and a proactive mindset. Tech-savvy: adept with scheduling systems, Mindbody software, and business operations. A kind, positive, upbeat personality that aligns with our inclusive studio culture. Interest in fitness and wellness; experience in a studio environment strongly preferred. Why You'll Love Working Here Join a growing boutique Pilates group with expansion ahead. Work in a supportive, care-first team culture that values growth and internal promotion. Opportunity to lead and shape operations across multiple locations. Compensation & Benefits Salary is competitive and commensurate with experience. We also offer opportunities for growth, team development, and involvement in a rapidly expanding studio brand. To Apply: Send your resume and a brief cover letter explaining why you're excited about joining Karen Lord Pilates Movement. We look forward to speaking with you! Job Type: Full-time Benefits: Employee discount Paid time off Work Location: In person

General Manager - Air Freight Import & E-commerce Logistics A fast-growing international logistics company specializing in air freight import and cross-border e-commerce parcels. We handle both traditional B2B cargo and high-volume parcel shipments from Asia to the U.S., covering air transport, customs clearance, LAX terminal pickup, warehouse breakdown, sorting, and last-mile distribution. Key Responsibilities • Oversee all Los Angeles operations: air import, customs clearance, LAX terminal pickup, warehouse breakdown, and distribution. • Manage both bulk cargo and small parcel business lines. • Lead cooperation with airlines, terminals, customs brokers, and trucking partners. • Supervise warehouse operations including ULD breakdown, sorting, palletizing, and dispatching. • Implement cost control, efficiency optimization, and compliance processes. • Build and manage local teams (operations, customs, warehouse, admin). Qualifications • 5+ years of air import logistics or cross-border e-commerce experience. • In-depth understanding of customs clearance, LAX cargo terminal operations, and warehouse breakdown procedures. • Proven experience in team management and cross-department coordination. • Strong communication and problem-solving skills; bilingual English/Chinese preferred to work with the cross-border team. • Resources in LAX terminals, customs brokers, or trucking are a plus.

Job Title: General Manager Department: Executive Office Supervision Exercised: Hotel Department Heads Supervision Received: VP of Operations The General Manager is responsible for providing strategic leadership and operational direction for the hotel. This position ensures the achievement of financial goals, guest satisfaction, team engagement, and brand standards while maintaining a positive and results-driven culture. The General Manager oversees all aspects of hotel operations, including sales, revenue management, front office, housekeeping, maintenance, and food & beverage, to deliver exceptional guest experiences and drive profitability. MINIMUM REQUIREMENTS Education Bachelor's degree in Hospitality Management, Business Administration, or related field preferred. High school diploma or equivalent with extensive hospitality management experience considered. Experience Minimum of 5 years of progressive hotel management experience, including at least 2 years as a General Manager or Assistant General Manager. Proven success in hotel operations, sales, financial performance, and team leadership. Experience with branded hotel systems and compliance standards preferred. Skills and Knowledge The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Strong leadership, organizational, and interpersonal skills. Excellent financial management, forecasting, and analytical abilities. Proven ability to drive sales initiatives and maintain key client relationships. Strong communication and presentation skills, both verbal and written. Proficient in hotel PMS, Microsoft Office Suite, and revenue management tools. Demonstrated ability to foster teamwork and uphold service and brand standards. JOB DUTIES Leadership & Operations Comply at all times with company, brand, and property standards to ensure safe and efficient hotel operations. Provide strategic leadership and direction for all departments, ensuring operational excellence and alignment with company goals. Conduct daily property tours of operational departments, addressing issues proactively through department heads. Conduct weekly staff meetings, including training sessions and reviews of sales, operations, and guest satisfaction initiatives. Participate in Manager-on-Duty (MOD) coverage as scheduled. Ensure all departments adhere to established productivity levels and checkbook accounting procedures. Conduct regular inspections of guest rooms and public spaces with the Housekeeping Manager and Chief Engineer to ensure quality and maintenance standards. Maintain procedures for handling the hotel safe and conduct monthly safe audits. Stay visible and engaged in guest areas during peak times, greeting guests and offering assistance. Financial Management Meet all financial review deadlines and corporate reporting requirements. Conduct monthly financial reviews with department managers and supervisors. Oversee and assist in the preparation of annual budgets, forecasts, and strategic planning sessions. Forecast monthly financial performance by estimating revenues and expenses; review variances and adjust as needed. Ensure accurate and timely submission of all financial documentation to the corporate office in compliance with accounting calendars. Conduct monthly credit meetings and actively participate in hotel credit and collection policies. Sales & Revenue Generation Partner with the Director of Sales to conduct daily business review meetings focused on prospecting activity, account calls, and conversion goals. Play an active role in sales efforts by meeting with top accounts, hosting client events, and maintaining strong community and industry relationships. Meet with on-site contacts and clients regularly to support ongoing business development and retention. Attend and ensure that all scheduled property meetings and sales strategy sessions take place as planned. Talent Development & Compliance Recruit, interview, and hire management-level team members; personally interview final candidates for all management positions. Conduct performance evaluations for Executive Committee members and ensure all managers follow proper performance and disciplinary procedures. Provide development opportunities through training, mentorship, and participation in corporate training programs. Ensure service and brand standard training occurs regularly in each department. Promote a positive, team-oriented environment focused on guest satisfaction and associate engagement. Ensure fair and equitable treatment of all employees in accordance with company and brand policies. Adhere to and enforce all HRIL/MWTH and brand management policies, training new managers to ensure full compliance. Guest Relations & Property Standards Maintain a strong presence throughout the property, building relationships with guests, associates, and clients. Oversee property cleanliness, maintenance, and preventive maintenance programs through regular inspections. Ensure training and accountability for guest service excellence across all departments. Assist in creating a positive and service-focused culture that drives guest loyalty and brand advocacy. Additional Responsibilities Complete required corporate training modules and certifications as assigned. Perform any additional duties as requested by Corporate Executives or the Vice President of Operations.

Who We Are We are Skybound. We love creators. We love fans. We love thrilling games, indelible images, and moving stories. Our roots are in comics, but our brands extend to video games, television, movies, merchandise, and live experiences. We take special pride in original tales, fresh characters, and diverse voices. From well-known franchises to freshly-minted originals, we offer the chance to join brilliant creators shaping a new generation of entertainment in a concentrated, agile environment where every perspective matters, and any idea can create a breakthrough. Opportunity Skybound is looking for an owner-minded Senior Manager, Publishing to lead go-to-market efforts on Invincible VS and future titles across the Skybound Games portfolio. This individual will be a strategic driver of product marketing across development, marketing and Skybound's broader entertainment ecosystem. As the lead on go-to-market strategy, you'll craft player-centric plans rooted in insights, shape product positioning, and bring campaigns to life in ways only Skybound can. You'll partner closely with our Development team oo ensure our games are launched with intention, creativity, and a unified narrative - across community, content, paid media, digital storefronts, influencers, PR, events, and beyond. You bring structure to ambiguity, thrive in cross-functional environments, and understand how to move from big-picture strategy to hands-on execution. If you're passionate about connecting games with players and finding bold, unexpected ways to stand out in a crowded market - this is your role. Reports: This position will report to Skybound's Senior Director, Publishing (Games) Responsibilities Include: Develop and lead go-to-market plans for Skybound Games titles by defining target audiences, prioritizing features, and creating player-first messaging strategies. Shape and validate product positioning, ensuring clear, compelling narratives for players and stakeholders from concept through launch. Collaborate with internal and external Development teams to understand the product roadmap, align on vision, and give feedback that supports long-term development and player satisfaction. Serve as the central driver of campaign execution - identifying blockers, enabling teams, and connecting the dots across all marketing functions. Partner across Skybound teams (Comics, Licensing, Content, Social, Community) to ensure fully integrated, cross-medium campaigns. Collaborate with Creative, UA, Community, Influencer, Events, and PR leads to bring campaigns to life across all player touchpoints. Use data and player research to inform marketing decisions and product feedback loops. Monitor performance metrics, define KPIs, and report on campaign effectiveness and ROI. Champion bold thinking and risk-taking - bringing fresh ideas for launching and sustaining games in ways that break through the noise. Role Requirements: 6+ years of experience in brand, publishing or product marketing, preferably in the games industry. Demonstrated success launching and sustaining live digital products or services. A strategic thinker with hands-on experience turning insights into high-performing campaigns. Proven ability to lead cross-functional initiatives and coordinate internal/external teams toward shared goals. Strong data literacy - able to track KPIs, interpret player insights, and apply learnings to future campaigns. A compelling storyteller - both in written communication and in your ability to rally teams around a marketing vision. Skilled in campaign planning, messaging strategy, and channel coordination. Game industry experience as both a professional and a player. Entrepreneurial mindset with the ability to thrive in a fast-paced, ambiguous environment. Bachelor's degree in Marketing, Business, Communications or related field. MBA is a plus. Salary Range: $130,000 - $150,000 USD / Year Actual base salary is dependent on several factors including but not limited to: market dynamics, location and region, experience, specialized skills/training, level of responsibility, budgetary considerations, and tenure at the company. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on the circumstances of each role. Benefits Skybound offers a wide array of benefits including medical, dental, vision, life insurance, flexible spending and dependent care accounts, as well as free counseling through our Employee Assistance Program (EAP). We also offer a 401K plan with 4% match, 12 weeks of paid parental leave, generous time off, wellness benefits, and tuition reimbursement. Company Overview Skybound is a multiplatform content company working closely with creators and their intellectual properties, extending stories and universes to new platforms, including comics, television, film, tabletop and video games, books, digital content, events, and beyond. We are home to critically-acclaimed global franchises, including The Walking Dead and Invincible . Skybound Games produces, publishes and distributes video and tabletop games across all genres, including the multi-million-unit selling The Walking Dead video game series. In addition to our wholly-owned franchises, we work with independent developers to foster and create original games with compelling characters and worlds, strong creator and artistic focus, and innovative approaches to engaging genres. Invincible is one of Skybound's tentpole franchises (celebrating 20 years!) and spans the world of comic books, merchandise, video games, and the critically acclaimed adult animated television series on Prime Video. Now in its second season, the television show has consistently ranked as one of Prime Video's top-streamed series with a 99% score on Rotten Tomatoes. The show stars Steven Yeun, with Sandra Oh, Zazie Beetz, Grey Griffin, Chris Diamantopoulos, Walton Goggins, Gillian Jacobs, Jason Mantzoukas, Ross Marquand, Khary Payton, Zachary Quinto, Andrew Rannells, Kevin Michael Richardson, Seth Rogen, and J.K. Simmons. Executive producers include Skybound's own Robert Kirkman, David Alpert, and Margaret M. Dean. Equal Opportunity Employer At Skybound we value diversity and are looking for extraordinary employees of all backgrounds! Skybound is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, hair texture or veteran status. Skybound will consider applicants with criminal histories in a manner consistent with the CA Fair Chance Act and Los Angeles Fair Chance Initiative for Hiring Ordinance. For more information on our Privacy Policy, visit: ***************************************

Join ClearChoice Dental Implant Centers as a General Manager Ready to be part of something transformative? Join ClearChoice Dental Implant Centers an industry leader changing lives through advanced dental implant solutions. As a General Manager, you'll lead a high-performing team and ensure your center operates at peak performance-delivering life-changing results for patients and exceptional outcomes for your team. Job Type: Full-Time Salary: $90,000-$100,000 base plus annual bonus potential Why ClearChoice is the best choice for your career: •Competitive base salary • Work in a patient-focused environment with a team that empowers you to succeed • Enjoy a predictable Monday-Friday schedule-no weekends required • Take advantage of full healthcare benefits including medical, dental, and vision • Access a 401(k) retirement savings plan with company match • Paid time off and holidays to ensure you maintain a healthy work-life balance • Continuous training and professional development to sharpen your skills • Thrive in a collaborative, supportive, and mission-driven culture • Be part of a company where your passion for helping others leads directly to success-both for your patients and your career What You'll Do: Lead daily operations of the dental center, ensuring clinical and business excellence Oversee patient experience and workflow from consultation through treatment Manage and support a multidisciplinary team of doctors, clinicians, and staff Implement and drive business strategies to meet performance and financial goals Ensure compliance with operational standards, policies, and regulatory guidelines Analyze data to identify opportunities for growth and operational improvement Partner with the doctor to ensure high-quality patient care and service delivery Manage center financials including budgets, forecasts, and P&L oversight Champion a positive, inclusive, and accountable team culture Support ongoing staff training and development to drive success Skills and Experience We're Looking For: 5+ years of operational leadership experience, preferably in healthcare, retail, or hospitality Proven success in leading teams and driving financial results Strong business acumen, including P&L management and strategic planning Ability to coach and motivate high-performing teams Excellent communication, organizational, and problem-solving skills Experience working in a fast-paced, service-oriented environment Bachelor's degree preferred; MBA or relevant advanced degree a plus Why Choose ClearChoice? ClearChoice Dental Implant Centers are transforming smiles and lives across the country, with over 100 locations and more than 100,000 smiles restored. As part of TAG - The Aspen Group, we're committed to bringing better dental care to more people, alongside Aspen Dental, as part of the TAG family of brands. Ready to Join Us? Take the next step toward a meaningful, rewarding career at ClearChoice Dental Implant Centers. Apply today and be part of a team that's changing lives, one smile at a time. TAG - The Aspen Group was built on the simple idea of bringing better healthcare to more people. The independent healthcare practices TAG supports, operate more than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental , ClearChoice Dental Implant Centers , WellNow Urgent Care , Chapter Aesthetic Studio, and Lovet Pet Healthcare. Combined, the practices serve more than 35,000 patients a day and more than 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago. For more information, visit teamtag.com. TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Studio Photography Manager Duration: Contract We are seeking a highly skilled and experienced Studio Photography Manager to oversee and manage all aspects of studio photography operations. The ideal candidate will have a strong background in photography, excellent organizational skills, and the ability to lead a team to deliver high-quality results. This role requires a creative and detail-oriented individual who can ensure the smooth execution of photography projects while maintaining the highest standards of quality. Responsibilities: Manage and oversee all studio photography operations, including scheduling, equipment maintenance, and workflow coordination. Lead a team of photographers and support staff to ensure the successful execution of photography projects. Collaborate with clients and creative teams to understand project requirements and deliver exceptional results. Maintain and organize studio equipment, ensuring it is in optimal working condition. Ensure all photography meets quality standards and aligns with project goals and brand guidelines. Stay updated on industry trends and advancements in photography techniques and equipment. Manage budgets and timelines for photography projects, ensuring efficient use of resources. Qualifications: Proven experience as a Studio Photography Manager or in a similar role. Strong knowledge of photography techniques, equipment, and software. Excellent leadership and team management skills. Exceptional organizational and time management abilities. Strong communication and interpersonal skills. Ability to work under pressure and meet tight deadlines. Creative mindset with a keen eye for detail. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ***************** At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $50 - $52 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************

Nana Jacqueline is a global luxury fashion house celebrated for its romantic femininity, timeless glamour, and modern sophistication. As we continue to expand our retail footprint, we're looking for a driven, results-oriented Store Manager to lead our boutique team and elevate the in-store experience to the next level. This role is ideal for a strategic, people-focused leader with a passion for luxury fashion, strong clienteling expertise, and a proven ability to deliver outstanding sales results. Key Responsibilities: Lead, motivate, and develop the store team to achieve and exceed sales targets and KPIs. Oversee all aspects of daily store operations while maintaining exceptional customer service standards. Drive growth through effective CRM management and personalized clienteling strategies that build long-term customer relationships. Cultivate a strong team culture rooted in accountability, collaboration, and luxury-level client experience. Identify and act on sales opportunities, client outreach, and events that enhance store performance. Ensure the boutique embodies the Nana Jacqueline brand experience through visual presentation, styling, and product storytelling. Manage scheduling, training, and performance evaluations to support a high-performing retail team. Provide consistent feedback and development opportunities for sales associates to reach their full potential. Collaborate with the corporate team on merchandising, marketing activations, and VIP client initiatives. Maintain accurate reporting, inventory management, and operational compliance. Qualifications: 3-5+ years of retail management experience, ideally in the luxury fashion or premium lifestyle space. Proven track record of leading teams to exceed sales goals and deliver measurable growth. Strong expertise in CRM systems, clienteling, and data-driven sales strategy. Excellent leadership, communication, and people-management skills. Entrepreneurial mindset with the ability to thrive in a fast-paced, high-growth environment. Passion for luxury fashion, styling, and brand storytelling. Professional, polished, and customer-focused demeanor. Willingness to work flexible hours and represent Nana Jacqueline at events or activations.

About the job Join the House of AMOUAGE Are you ready to lead and elevate our brand at the iconic House of AMOUAGE? We are seeking a dynamic Store Manager to inspire our retail team, deliver exceptional service, and create unforgettable client experiences that embody our heritage Your Mission As a Store Manager at AMOUAGE, you will lead your team in creating a welcoming environment and delivering exceptional client experiences. You will guide and inspire associates to help customers discover their perfect Amouage fragrance, while overseeing operations, driving sales, and ensuring every interaction reflects the luxury and heritage of AMOUAGE Your Impact Recruit, train, coach and supervise sales team Meet sales and financial goals Oversee inventory management and communicate needs/provide feedback to forecast team Execute brand visual merchandising Optimize/leverage sales and promotional materials Build sales and service strategy and executes on customer outreach Removes roadblocks and generates solutions for wide range of business and team challenges Provide extraordinary customer service with the ability to develop meaningful and loyal client relationships. Build and maintain client data base through consistent follow-up with clients, scheduling appointments for new launches, replenishing stock and inviting to store events. Ability to manage store operations: processing shipments/transfers in a timely manner, merchandising goods on sales floor, maintain perfect visual standards, aware of inventory/shortage concerns and communicate any replenishment needs. Being responsible and accurate for processing cash and card payments, balancing cash registers with receipts. Reporting discrepancies and problems to the supervisor/manager. Keeping the store and stock room/back-office tidy and clean, dusting, cleaning shelves, props etc. mopping floors etc. Ability to communicate effectively with customers, peers and management and create strong partnerships with other store sales associates and managers to meet customer needs and develop business driving initiatives. Your Journey With Us The House of AMOUAGE, has been on an aggressive growth trajectory within the fast-growing ultra luxury perfumes segment, unlocking tremendous personal and career development opportunities for our team members across multiple locations including Muscat, Dubai, New York, Seoul and Kuala Lumpur. We foresee the incumbent of this role to grow in this opportunity together with AMOUAGE. Your Expertise Successfully managed a stand-alone store Led mentored and managed a sales team Built a successful business from the ground up Maintains a positive outlook; is motivated and motivating Works well in an ambiguous environment Seeks to always improve and do better Growth and ambitious mindset Serves others and provides excellent service Entrepreneurial in nature and eager to learn. Driven to lead team to execute exceptional client experiences. Agile and comfortable with ambiguity. Person of integrity, and with reputation for consistency and ethical business practices. Resilient and tenacious under challenging situations. The AMOUAGE Advantage Join a House that has been creating luxury fragrance experiences since 1983. At AMOUAGE, you'll be part of a legacy that combines artisanal craftsmanship with modern innovation, bringing extraordinary olfactory experiences to clients worldwide.

Beacon is Critical Role's membership service, a platform designed to bring fans closer to the stories, worlds, and creators they love. We're seeking an entrepreneurial, product-focused General Manager to lead Beacon through its next stage of growth. The GM will shape the product, inspire the team, and champion the community, ensuring Beacon evolves alongside the ways audiences connect with stories and creators. This role requires both strategic leadership and creative vision, blending data-driven insights with bold storytelling instincts. The GM will steer Beacon as a platform, a product, and a community... balancing business performance with an authentic fan-first experience. JOB SUMMARY The General Manager of Beacon will own end-to-end responsibility for the platform's success. This role blends product leadership, operational execution, technical visioning, financial oversight, and audience growth. The GM will ensure Beacon delivers a world-class UI/UX, scalable SVOD infrastructure, and unique customer ecosystem while delivering sustainable business performance. This is a full-time role with a starting salary in the range of $180,000-$250,000 annually. It is a hybrid position based out of our office in Burbank, CA. AREAS OF FOCUS Elevate the user experience through brand, technical, content, community and commerce enhancements. Anchor content and enhancements in observed user behavior, aligning them with well-defined customer journeys and incorporating frequent learning loops for continuous improvement. Ensure prolific access to content and tools by developing a connected ecosystem of IP, experiences and audiences. ESSENTIAL DUTIES and RESPONSIBILITIES [Other assignments, projects, and duties not outlined below may be required] Product & User Experience Defines and owns the product vision and roadmap for Beacon. Ensures the platform delivers an exceptional and intuitive UI/UX across web, mobile, and connected devices. Partners with design and engineering teams to continuously refine user journeys, engagement flows, and accessibility standards. Develops and tests platform/brand engagement and membership models such as tiers, perks, tools and programs to increase subscriber lifetime value and retention. Platform Development Leads SVOD product development, including subscription management, payments, content delivery, and DRM. Oversees technology stack decisions with a focus on scalability, performance, and security. Drives innovation in personalized recommendations, community engagement features, and content discovery. Explores alignment across IP ecosystems to uncover savings, efficiencies and user flow. Business & Financial Leadership Owns the P&L for Beacon.tv, balancing cost control with revenue growth. Develops financial models, forecasting subscriber growth, churn, ARPU, and operational costs. Optimizes pricing, subscription tiers, and promotional strategies. Identifies and evaluates partnership opportunities with distribution platforms, payment providers, and third-party technology partners. Owns platform growth strategy from content consumption to membership engagement Identifies and implements new revenue streams including memberships, creator monetization tools, and community features. Customer Experience Excellence Leads CX strategy to ensure seamless, personalized, and community-driven subscriber experiences across all touchpoints. Implements data-driven insights for improving onboarding, support, feedback loops, and subscriber engagement. Champions a user-friendly, responsive platform environment that supports long-term loyalty and brand advocacy. Team & Operations Builds and leads a cross-functional team across product, engineering, design, marketing, and operations. Implements KPIs to measure performance across product health, user growth, and financial sustainability. Fosters a culture of accountability, creativity, innovation and operational discipline. EDUCATION Bachelor's degree required EXPERIENCE & QUALIFICATIONS 10+ years of experience in product management, digital media, or technology leadership roles. Experience at the intersection of creative direction, brand strategy, and digital product leadership. Proven track record building or scaling an SVOD/OTT platform. Strong understanding of UI/UX principles and ability to translate customer needs into product solutions. Technical fluency with streaming technologies, DRM, CDN, APIs, and subscription infrastructure. Demonstrated ability to manage P&L, forecast revenue/costs, and build scalable financial models. Proven experience leading diverse creative, technical, and operational teams in high-growth environments. Entrepreneurial mindset with a bias for action and problem-solving. Experience with community-driven media products or fan engagement platforms. Familiarity with emerging distribution models. Proven ability to scale creative and product strategies across global audiences and markets.

```html About the Company We invite an accomplished and dynamic Store Manager to join our esteemed team. This pivotal leadership role demands excellence in driving sales performance while upholding an impeccably curated and pristine retail environment. About the Role As the guardian of our boutique experience, you will expertly manage inventory transfers, oversee merchandise presentation, and execute strategic merchandising initiatives within an intimate 700 square foot boutique. Our clientele appreciates the refined balance of high and low luxury-a distinctive high-low designer aesthetic carefully cultivated by the brand's visionary leadership, who retains exclusive buying authority. Responsibilities Drive sales performance Uphold a pristine retail environment Manage inventory transfers Oversee merchandise presentation Execute strategic merchandising initiatives Qualifications Experience in retail management Proven track record in sales leadership Required Skills Strong leadership abilities Excellent communication skills Ability to manage inventory effectively Preferred Skills Experience in luxury retail Knowledge of merchandising strategies Pay range and compensation package The position offers $52,000 complemented by a 3% commission structure, rewarding your commitment to exceptional sales leadership and operational excellence. Equal Opportunity Statement We are committed to diversity and inclusivity in our hiring practices. ```

Auto Glass General ManagerEarning Potential of $95k - $105k Actively lead market level performance though: key metrics, quality, individual skill levels and culture Manage all inventory, returns, and dealer inventory in market. (Drop boxes, vans, and in shop locations) Work collaboratively with market sales team to generate, close, and follow up on market sales leads.Manage all market account receivables including check, creditcard processing, and other forms of payment taken in field.Ensure staff is current on AGSC, DOW, and other appropriate Training systems.Manage and hold all staff accountable for performance through scorecard.Ensure customer satisfaction by coaching staff and resolve customer concerns as required.Manage Daily scheduler to ensure all customer jobs are completed timely.Ensure customer/tech communications with 9 am ETA calls and follow up calls prior to in-route status Process and Report payroll timely and accurately.Always maintain installer schedule ensuring adequate market coverage.Process and Report all monthly reports accurately and timely.Process performance and coaching reviews as necessary and required by Ultimate.Build and maintain employee recognition process to drive hard work.Recruit, interview and hire new staff as required.Train new hires regarding company policy, procedures, and SOPs.Process all new hire paperwork and documents timely and accurately.Promote safe/clean working conditions and well stocked vans with mobile fleet and respective shop areas.Ensure proper usage of market fleet, fleet maintenance, and fuel card usage.Enforce all company policies and standard operating procedures. Document and report situations and coach employees when these policies and SOPs are not met to director and HR.Build action plan and follow up timeline for any incidents, performance issues, or other non-compliance of company policies.Report and thoroughly document any accidents or events related to customers or employees timely to Director and HR.Ensure Employees maintain and use proper Personal Protective Equipment (PPE) and related safety equipment.Participate in external marketing and team building activities as requested.Manage vendor performance respective to run fulfillment, returns performance, communication, etc. MARKET PROFITABILITY: Evaluate monthly financials to review market financial performance including profit $ to plan, profit % to plan, return rate, return $ cost, labor margin, parts margin, misc. margin, etc.Manage all employee regular/overtime and commission pay to ensure labor margins remain at goal.Work collaboratively with call center to ensure market profitability to plan.Monthly review of monthly selling expense including fuel cost, shop supplies, small tools, etc. for accuracy.Perform market survey on competitors to ensure competitiveness. SKILLS/REQUIREMENTS Minimum of five years Autoglass experience / auto body management experience REQUIREDThe hours for this role may vary daily depending on workload. You must have flexibility to work as needed.Proven leadership and track record of employee development Ability to read and understand financial (P&L) statements required AGSC Master Certification and DOW certification preferred Ability to travel up to 25%Must have valid a driver's license and be eligible for insurance coverage Working knowledge of Auto Glass Point of sales system and TEAMS management system Advanced skills in Microsoft Office, including Word, Excel, Outlook and PPT.Ability to read and interpret documents such as repair procedures, safety rules, operating and maintenance instructions, and procedure manuals Ability to write routine reports and correspondence Ability to speak effectively before groups of customers or employees of organization Ability to work beyond normal business hours to ensure all job description responsibilities are met timely and accurately. BEHAVIORS/COMPETENCIES IntegrityRespect and accountability at every level and every interaction Customer ServiceProvide the highest level of customer service while building customer satisfaction and retention InnovationDevelops and displays innovative approaches and ideas to our business TeamworkContributes to building a positive team spirit Supports everyone's efforts to succeed PHYSICAL DEMANDS & WORK ENVIRONMENT Frequently required to stand Frequently required to walk Occasionally required to sit Frequently required to use hands and fingers Frequently required climb, balance, bend, stoop, kneel or crawl Continually required to talk or hear Continually required to lift/push weights up to 100 pounds Must be able to pass a background, drug, and motor vehicle screening. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market. The David Yurman The Grove Store Manager will be accountable for the following key deliverables: Responsibilities Achieve and/or Exceed Sales Plan Create and execute strategic initiatives to deliver the planned annual sales goals Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum. Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market. Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement. Clientele/Service Management Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals. Operations Deliver controllable expenses on and/or under expense budgets Ensure all company policies and procedures are communicated appropriately and followed by all store associates Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards. Maintain proper care standards for the product to ensure quality saleable condition Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws. Embrace technology to enhance customer experience and create expectation with associates to utilize Ensure all security procedures are communicated appropriately and followed by all store associates Talent Training and Development Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand Develop and motivate staff through clear communication, goal setting and regular coaching opportunities Lead succession planning by training and developing store management team Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action Identify training needs and develop growth potential of each staff member Qualifications Searching for an entrepreneurial minded business operator Positive leader with strong sales background Ability to speak multiple languages Well networked into the High Net Worth individual, and the local philanthropy scene Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals Ability to manage multiple tasks in a fast-paced environment Proven ability to manage high volume and inventory with an emphasis on driving results Strong community relations Fine Jewelry and or Fine Watch experience preferred, but not required Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.) Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Estimated Salary Range: $120,000-$150,000 Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company. With our leadership program, you will be able to develop yourself to be the best leader you want to be in the American organization. + CSMs must ensure a safe, high performing operation by leading, engaging, coaching and developing the front-line team members. You will be supporting your teams' effort by creating a safe, reliable operation while delivering an exceptional customer experience. + Also, being energized by a fast-paced dynamic environment and passionate about safety, teamwork, leadership, and delivering a quality product to our customers, front-line, and vendors. + CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation. + This job is a member of the Domestic Airports Team within the Customer Experience Division **What you'll do** _As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations._ + Drives operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service, resulting in employee and customer safety and well-being + Be a safety advocate: Look for safety concerns and address them as needed + Establish team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors + Establishes and promotes effective relationships with team members that fosters compassion, authenticity, integrity, respect and dignity + Effectively allocates resources and provides appropriate support to enable teams to deliver on operational goals in a safe manner + Ensure the ongoing safety and reliability of our operation by conducting self-audits, observations, root cause investigations and other related safety engagements + Promote effective communication among departments to engage our team to work together to achieve common goals. + Familiarity with Joint Collective Bargaining Agreement (JCBA) and ensure team members adhere to corporate policy/procedure + Embrace the core values: (Passion, commitment, efficiency, reliability, dependability, optimism, honesty, positivity, and loyalty) + Ability to solve complex staffing issues with minimal oversight + Strong communicator with all levels of the operation + Can manage multiple software programs at the same time to quickly analyze the operation and determine best course of action throughout the day + Coordinate assignments for frontline team members to dynamically work flights at gates + Utilizes GS Realtime and other programs (i.e. Prime, GETNG, SABRE) to identify and grant day of overtime, provide staffing inputs and tour reports + Being proactive and efficient with time management + Ability to work extra hours when there are operational needs + Ability to work rotating shifts including weekends, holidays and days-off **All you'll need for success** **Minimum Qualifications- Education & Prior Job Experience** + High School diploma or GED Equivalency **Preferred Qualifications- Education & Prior Job Experience** + Previous airport customer service experience + 2 years experience leading others + Knowledge of company policies and procedures and functional automation applications **Skills, Licenses & Certifications** + Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment + Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate + Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems + Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action. + Strong decision making skills + Ability to work independently as well as collaboratively + Ability to work under demanding operational conditions + Ability to prioritize and execute with a sense of urgency and preciseness + Ability to use sound business judgment to resolve issues with internal and external customers + Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation + Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc. + Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement. + Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA) + Applicable valid driver's license as required by local authorities **What you'll get** Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more **Feel free to be yourself at American** From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

Job Description Entry-Level Associate Broker/CSR - Irvine, CA (In-Office) An established wholesale insurance brokerage is expanding its Irvine office and looking to add an Entry-Level Associate Broker to support a high-performing team. This is an excellent opportunity for someone eager to build a long-term career in the specialty insurance (E&S) space. What You'll Do: Support senior and inside brokers with day-to-day servicing tasks Handle policy issuance, processing, and documentation Learn how to build submissions and market accounts to carriers over time Gain exposure to a wide variety of E&S accounts and client types What We're Looking For: No prior insurance experience required - open to motivated entry-level candidates Backgrounds in sales, customer service, or office administration are a plus Must be ambitious, detail-oriented, and eager to learn Strong communicator who thrives in a collaborative, in-office environment Compensation: Base: Competitive Salary Bonus potential after initial ramp-up period Opportunity for long-term career growth within a fast-paced brokerage team Location: 100% in-office - Irvine, CA Ideal for someone who values team culture, energy, and hands-on learning If you're looking to get your foot in the door of the insurance industry and grow within a dynamic, relationship-driven environment, this is an opportunity to build the foundation of a successful career.