Customer service manager jobs in West Melbourne, FL - 727 jobs

The Senior Customer Service Representative supports the daily operations of the agency by providing advanced customer service, policy support, and account management. This role acts as a primary point of contact for clients, resolves complex inquiries, assists with policy changes, and ensures exceptional service delivery while maintaining compliance with state and carrier requirements. Client Service & Support Serve as the main contact for policyholders, delivering high-quality service via phone, email, and in-person interactions. Handle complex customer inquiries related to coverage, billing, claims, renewals, and endorsements. Assist clients with policy changes, cancellations, reinstatements, and general account updates. Review client accounts to ensure accuracy and identify gaps in coverage or service needs. Policy Administration Process endorsements, certificates of insurance, evidence of insurance, bind requests, and other policy documentation. Support new business and renewal processes by gathering required information and preparing applications. Verify policy accuracy, rating information, and carrier guidelines prior to final processing. Coordinate with insurance carriers on underwriting requirements, coverage questions, and policy adjustments. Claims Support Guide clients through the claims filing process and provide follow-up as needed. Act as a liaison between carriers, adjusters, and policyholders to ensure timely updates. Team & Operational Support Assist in workflow improvement, procedure updates, and best-practice implementation. Maintain compliance with all state regulations, company policies, and carrier requirements. Customer Experience & Retention Build strong client relationships through responsive service and proactive communication. Identify opportunities for cross-selling or up-selling appropriate P&C products (within 4-40 license permissions). Support retention efforts by reviewing renewal options and assisting in remarketing when needed. Required Qualifications Valid Florida 4-40 Customer Representative License. 3-5+ years of customer service or account management experience in a Property & Casualty insurance environment. Strong knowledge of personal lines and/or commercial lines insurance products, coverage forms, and terminology. Proficiency with insurance management systems (e.g., Applied Epic, AMS360, QQ, Hawksoft) preferred. Excellent communication, problem-solving, and organizational skills. Ability to work independently, prioritize tasks, and manage high-volume workloads.

As a Store Manager in the thrift retail, repurpose and recycle space, you will be part of a company that has been around 40 years helping the environment, providing quality jobs, and offering superior value to our customers. The ideal candidate will have experience in secondhand or thrift retail, demonstrated success in backroom production efficiencies, and be bilingual (English/Spanish). Why City Thrift? Competitive pay Growing company Weekday schedule (rotating Saturdays) Help your community and our planet 401k, healthcare benefits, PTO, bonus potential and much more! Essential Duties and Responsibilities: Other duties may be assigned to meet business needs. * Responsible for the overall management and direction of all supervisors and team members in accordance with policies and applicable laws. This includes implementing and administering company programs, policies and procedures designed to support the company. * Represent the company and store within the community and act as a liaison. * Ensure company records are completed, organized, retained, and safeguarded in accordance with company policy and procedure and applicable laws. * Ensure standards are met on all levels from each department and the OSHA, compliance with EEOC, and DOT. * Ability to manage a group of 30-40 people. * Ability to manage the financial assets of the store and achieve monthly budget in sales and expense categories. * Ability to create a teamwork atmosphere throughout the store and ensure a positive work atmosphere where team member contributions are valued. * Address performance concerns promptly, directly, fairly, and respectfully while maintaining a solutions-based focus. Required Knowledge, Skills, and Abilities: * At least 3 years of off-price retail management experience; thrift experience is highly preferred. * Demonstrated ability to think and act as a business owner in the retail sector. * Ability to communicate orally and in writing. * Bilingual - English/Spanish * Ability to set priorities, meet deadlines, and multi-task with minimal supervision. * Ability to make or influence decisions.

A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $22.25 Maximum Salary: $29.90 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Why Work for Frontier Airlines? At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it's our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network, while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need, saving them money along the way. What We Stand For Low Fares Done Right is our mission, and we strive to bring it to life every day. Our ‘Done Right' promise means delivering not only affordable prices but also making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we're not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality. Work Perks At Frontier, we like to think we're creating something very special for our team members. Work is why we're here, but the perks are nice too: Flight benefits for you and your family to fly on Frontier Airlines Buddy passes for your friends so they can experience what makes us so great Discounts throughout the travel industry on hotels, car rentals, cruises, and vacation packages Discounts on cell phone plans, movie tickets, restaurants, luggage, and over 2,000 other vendors Enjoy a ‘Dress for your Day' business casual environment Flexible work schedules that support work/life balance Total Rewards program including a competitive base salary, short-term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time, and medical/dental/vision insurance that begins the 1 st of the month following your hire date. We play our part to make a difference. The HOPE League, Frontier Airlines' non-profit organization, is dedicated to providing employees with financial assistance during catastrophic hardship Who We Are Frontier Airlines is committed to offering ‘Low Fares Done Right' to more than 100 destinations and growing in the United States, Canada, Dominican Republic, and Mexico on more than 350 daily flights. Headquartered in Denver, Frontier's hard-working aviation professionals pride themselves on delivering the company's signature Low Fares Done Right service to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administration's 2018 Diamond Award for maintenance excellence and was recently named the industry's most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies. * Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed. What Will You Be Doing? The Airport Customer Service Manager reports to and assists the General Manager of Airport Customer Service in delivering outstanding and safe operational performance, customer service and financial performance in one or more Frontier airport locations. The Airport Sales & Operations Manager is an alternate Frontier representative to both the airport and business partner for the station(s) and serves as both a liaison and representative for all customers, internal and external. The Airport Sales & Operations Manager has regular / daily interaction with Frontier managers and directors. Essential Functions Safety - Be a champion for safety through accountability, awareness and communication. Ensure that all employees, direct and business partner, understand the importance of safety and require that they conduct themselves in a manner that reflects this value and enhances the level of safety of the company. Operational Performance - Ensure outstanding operational performance through effective cross-functional leadership during day-to-day operations. Work with other operational and planning departments to influence and improve day-to-day performance. Ensure front-line visibility to station and corporate goals and drive continuous improvement through effective management and development of processes and procedures. Customer Service - Lead a team to deliver superlative customer service through engagement, motivation, coaching and leadership. Be a tireless advocate of Low Fares Done Right and effectively communicate its meaning to Frontier's business partners and front-line teams. Fiscal Responsibility - Continuously strive to lower costs to improve the company's position as an Ultra-Low-Cost Carrier. Regulatory Compliance - Ensure compliance with all airline and government agency regulations and protocols. Monitor compliance to all FAA, TSA and DOT regulations. Establish sound working relationships with FAA, TSA, Customs, Immigrations, airport authorities, and business partners. Where applicable, ensure all international requirements are met and complied with, working with CBP and governments where necessary to procure rights and slots. Vision - Keep an open mind to new ideas and ways of conducting business, while focusing on the company's goals and business plan. Foster an environment where employee suggestions are vetted and implemented when in line with the company's direction. Visible and Active Leadership - Be a willing, motivational leader who seeks out opportunities to get in front of employees and business partner employees to establish excellent two-way communication. Be a role model for others to follow. Guide business partners as they lead the day-to-day operations of their stations. Availability - Be available 24/7. This includes phone calls, texts, and email responses in real time. Data Analysis - Have the ability to interpret and pull reports from multiple company reporting platforms. Reward and Recognition - Identify successes and seek ways to recognize superior performance while ensuring high standards are set and maintained. Appearance - Ensure that a high standard is set for the appearance of our business partners, facilities and equipment. Administration and Quality Assurance - Manage the contractual requirements of the station, ensuring that local management is adhering to set standards. Monitor compliance with all training, safety, financial and operational goals, ensuring that business partners understand and perform to the level of expectation and operational excellence expected by Frontier. Technology - Assist in the performance of technology to make our stations as efficient as possible, working with the Information Technology Division (IT). Qualifications Bachelor's degree preferred or equivalent work experience 2+ years prior passenger airline experience in a leadership role Previous Station Supervisor experience preferred Fluency in Spanish required for predominantly Spanish speaking or Latin American locations. Knowledge, Skills and Abilities Must be able to lead employees of business partners and provide guidance and direction. Ability to become qualified in all required training courses Ability to troubleshoot performance and lead process improvement. Skill in interpersonal communications, leadership, delegation, collaboration, critical-thinking, and problem solving Knowledge and understanding of Federal Aviation Administration Regulations, Transportation Security Administration, Department of Transportation, Americans with Disabilities Act, as well as any other regulatory entities Travel 10% - 50% Equipment Operated Standard office equipment, including PC, copier, fax machine, printer Work Environment Typical office environment, adequately heated and cooled Outdoor work, around heavy equipment All types of weather Physical Effort Position requires strenuous physical work. Heavy lifting, pushing or pulling of objects up to 100 pounds occasionally and/or up to 50 pounds frequently. Supervision Received General Direction: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments. Salary Range: $62,000 - $86,366. Please note: this posting has a closing date of 3/30/2026, midnight MT. Positions Supervised None Workplace Policies Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change. Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do. Customer Service Manager Job Purpose Job Summary Creates an outstanding customer experience while directing and supervising all functions, duties and activities of the front end. Ensures that all current customer service, cash control, labor control, expense and supply controls, asset protection, maintenance, physical safety, food safety, associate and customer engagement policies are being followed. This role will create a shopping and working environment that exemplifies the company's commitment to and vision of service, quality and neighborhood partnerships. This position will create a strong company bench by identifying and developing individuals' skills and abilities for future advancement. This role is responsible for hiring and training execution in the store. This is a working manager position that requires a balance of physical labor, delegation, team building and leadership, planning, and administrative work. Key Performance Indicators Overall Customer Satisfaction OSAT (Service) Gauges the customer experience in each respective area of the business. Focus on Assortment, Cleanliness, Freshness, Staff Friendliness and Stock Availability. Produce Scanning · Ensures the customers are correctly charged, the department is replenished properly and decreases the risk of shrink. Items per Bag Gauges the potential over spending of bags when not meeting the company goal. Essential Responsibilities Responsibility % Of Time Store Leadership Leads and empowers teams to deliver a great shopping experience for our customers in alignment with the company's vision, goals, expectations, and policies while maintaining open communication channels for ideas, suggestions, and feedback. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. Demonstrates and role models exceptional customer service exceeding customer expectations; ensures associates greet, assist, provide efficient service and thank customers in a prompt, courteous, friendly, and business-like manner in order to promote the company image as a service-oriented operation. Establishes and maintains a professional working relationship with customers, associates, schools, vendors, suppliers, and regulatory agencies. 30% Fiscal Leadership Assists in managing the fiscal budget, in-stock, inventory, shrink, expenses including labor and supply management and cash control with a high level of integrity, urgency and responsibility within the best interests of the organization. Maximizes sales and profits by ensuring effective display and sales techniques, efficient ordering, scheduling and work planning. Analyzes P&L for business opportunities. Determines areas for improvement and communicates finds and plans of action with store manager. 30% Department Leadership Participates actively as a coordinated, motivated management team. Trains and coaches team on all KPIs, customer service, product knowledge, suggestive selling, safety and sanitation. Uses initiative, ingenuity, creativity, and good judgment to act on opportunities and issues as they occur within the store location. Ensures all policies, programs and directives are communicated and executed in a positive and timely manner. Ensures store's operations are consistent with all aspects of federal, state, and the company's health, safety, and sanitation codes. 15% Associate Leadership Responsible and accountable for the hiring and training execution in the store. Ensures that recruiting, interviewing and hiring the best-qualified applicants through pro-active and consistent recruitment techniques, within company established compensation guidelines. Responsible and accountable for ensuring new associates receive a proper on-boarding and completes new hire training as outlined by training best practices by following up with leaders and new hires. Exercises ability to coach, hold associates accountable, separate associates when necessary or effectively recommend the same. Ensures adherence to all state and federal employment laws and company policies and procedures. 15% Safety and Compliance Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department. 10% Disclaimer Performs other job-related duties as assigned. Qualifications Required Education Course of Study High School Diploma or Equivalent Preferred Education Course of Study Bachelor's Degree Business or related field Language(s) Required Language(s) Preferred English English and Spanish Relevant Experience Supervisory Experience 3 - 6 yrs minimum 1 - 5 yrs minimum Knowledge, Skills & Abilities Required Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Proficient with computer applications used in effectively operating the department. Strong customer service skills. Exceptional interpersonal, motivational and communication skills. Possession of Food Safety Certification or the ability to obtain same within 180 days of placement. High standard of integrity and reliability. Environmental Factors Environmental Factors Retail - Location Management: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 30 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts, Department Specific Required Equipment: baler/compactor, barista equipment and mixers, floral equipment including helium tank, cutting implements, heat shrink dryer general hardware tools such as a ladder, pliers, wire cutters, general kitchen tools such as utensils, thermometer, Ice machine, shovel, powered cutting equipment, such as a slicers, saws, grinders, produce equipment including watering machine, pineapple corer, various knives, various ovens, stoves, rotisserie, fryers, steamers, proofer, wrapping equipment, Automatic meat wrapper, box cutter, lobster tanks Personal Protective Equipment: Goggles, Gloves, Cutting Gloves, Fryer Gloves, Oven Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 70 lbs. Travel Percent Overnight Occasional No Shift(s) Varied shifts, to include morning, afternoon, evening and closing shifts. Includes a minimum of one (1) closing shift each week Job Tag #WD

Position Description: This position is responsible for leading and managing the operations of the Customer Service - Mobility Services Division. Key areas of oversight include the mobility services call center, fare media sales and information functions at LYNX Central Station (LCS), customer relations, the Lost and Found Program, customer ID program, and all Travel Training workshops and presentations. The position also involves real-time monitoring of performance metrics, representative activity, and operational conditions such as detours and weather impacts. The incumbent ensures service levels are consistently met, proactively adjusts staffing using scheduling tools, and supports frontline staff with the resources and guidance needed to deliver high-quality service. Additionally, this role fosters strong partnerships with subcontractors in the ACCESS LYNX and NeighborLink divisions. This position is considered safety-sensitive and subject to the provisions of the Substance Abuse Program Policy for Safety Sensitive Positions. Essential Functions: This list is intended to indicate the general nature and level of work performed by employees within this classification and is not designed to be interpreted as an exhaustive listing of all tasks required of employees assigned to the job. All employees will be expected to perform other duties as assigned. All jobs require regular and reliable attendance. Represents LYNX at public, private, and community events, including outreach meetings and forums. Collaborates with advocacy groups and manages programs such as Advantage and Youth ID to enhance service awareness and rider engagement. Partners with the Supervisor of Eligibility to support the Travel Training program for individuals and organizations. Leads and supervises division personnel, delegates tasks, monitors progress, and conducts regular staff meetings to address issues and provide guidance. Oversees staffing, training, and operations at LYNX Central Station to ensure effective customer service and timely dissemination of information. Upholds LYNX's core values, mission, vision, and service standards. Engages with advocacy 9organizations and participates in access and disability committees to promote inclusive transportation. Manages customer interactions across all channels, ensuring timely resolution and provides feedback to contractors for service improvements. Analyzes customer feedback and satisfaction data to evaluate service effectiveness and prepares reports for the Board. Identifies and resolves performance issues within the department and among subcontractors through training, resource allocation, and technology enhancements. Monitors and manages operating and capital budgets, ensuring cost control and timely contract payments. Responds to service disruptions caused by street closures, detours, or weather, and implements solutions to maintain schedules. Communicates with LYNX leadership regarding service-impacting issues and public perception concerns. Manages multiple projects and contributes to large-scale initiatives. Promotes cross-departmental collaboration to develop and implement customer-focused strategies. Monitors internal and external trends to support strategic planning, service enhancements, and call volume forecasting. Works closely with paratransit subcontractors and NeighborLink to improve rider experience and service performance. Required Qualifications: Bachelor's degree from a regionally or nationally accredited institution in transportation, business administration, public administration, or a related field. At least five years of full-time professional experience in customer service program administration, including three years in a supervisory or management role. Experience must include work with services for individuals with disabilities (paratransit). Additional directly related experience beyond the minimum requirement may substitute for the required education on a year-for-year basis. Must possess and maintain a valid Florida Driver's License and safe driving record. Desired Qualifications: Five years of experience in paratransit operations. Knowledge, Skills, and Abilities (KSAs): Strong knowledge of Americans with Disabilities Act (ADA), Section 504, and Federal Transit Administration (FTA) policies and compliance requirements. Understanding of customer service operations, quality management, and relevant sponsoring agencies (e.g. MetroPlan, Transportation Disadvantage Commission). Familiarity with automated demand/response reservation and dispatch systems. Proficiency in budgeting, financial analysis, and cost estimation. Ability to analyze performance data, make statistical inferences, and manage sensitive information with professionalism. Strong organization and time management skills; adaptable to change. Ability to exhibit a professional, courteous demeanor. Ability to work in a diverse environment. Excellent communication and interpersonal skills, including the ability to establish and maintain positive working relationships with those encountered in the course of work using principles of excellent service. Work Environment and Special Considerations: Works in an office environment with occasional local and out-of-state travel. This position requires close visual acuity to perform an activity such as viewing a computer terminal and extensive reading. Cell Phone Use: The Agency anticipates that this position's incumbent must be available throughout the workday and, on some occasions, after regular work hours. Therefore, as a condition of employment, the incumbent will be issued a cell phone and must adhere to the agency's Wireless Communication Policy. Support Personnel Workforce Members: LYNX provides the community with much needed public transportation, and it is important for the Agency to resume its services as quickly and as safely as possible in the event of any natural, technological, or human-caused emergency or disaster. This position is considered support personnel of LYNX's emergency preparation and response efforts during an emergency or disaster and as such, shall be expected to return to their normal work schedule as soon as possible or when otherwise notified after the emergency has occurred. Sponsorship Notice: LYNX does not sponsor employment-based visas, including H-1B. All candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Rate will be determined by the qualifications of candidates who exceed the minimum requirements. Applications are reviewed as received, and interviews will be scheduled for the most qualified candidates, as applications are reviewed. Your talent, skills and experience will be rewarded with a competitive compensation package. FREE employee only health insurance Dental, vision, short-term and long-term disability insurance available Retirement plan Life insurance Paid vacation and sick leave Paid holidays FREE LYNX bus transportation for employee, spouse and children Employee wellness center

Wonder Works is one of the most respected Development and Construction firms in the Tri-State area that have earned its reputation by building with integrity and quality since 1987. The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer. Job Description We are looking for a motivated and experienced Customer Support Manager to lead our customer support department. The Customer Support Manager will be responsible for driving superior customer support to business clients through policies, procedures, and setting of goals. You will be up-to-date on industry products and trends, and train staff accordingly. The ideal candidate will have proven experience working in a customer support position, show excellent leadership and interpersonal skills, have great communication skills, and be a role model and mentor to staff. Pay: $20.00 - $35.00 per hour. Customer Support Manager Responsibilities: Managing the customer support department's day-to-day functions. Responding to escalated customer support issues. Implementing customer support processes to enhance customer satisfaction. Formulating and revising customer support policies and promote their implementation. Informing the team of all new information related to products, procedures, and trends. Assessing support statistics and preparing detailed reports on the findings. Interviewing and hiring new employees. Overseeing and evaluating the team's ongoing training efforts. Delivering performance evaluations and following the disciplinary process according to company policy. Managing the budget of the customer support department. Qualifications Customer Support Manager Requirements: High school diploma or equivalent. Proven experience as a Customer Support Specialist, preferably within a similar environment. Thorough knowledge of legislation pertaining to consumer protection. Prior experience in a managerial or supervisory role will be advantageous. Top-notch oral, written, and interpersonal abilities. Well-developed arbitration skills with the ability to remain impartial. Affinity for multitasking with precision. Capacity to accept and utilize constructive criticism. Alignment with our company's values. Additional Information Wonder Works employees have a winning attitude and champion innovation, teamwork and accountability through a results-oriented, customer-centric, and fun culture. We offer various health and financial benefits, learning and growth opportunities, competitive salary compensation, rewarding bonus programs, and a wide range of work-life benefits designed to make your life easier. All your information will be kept confidential according to EEO guidelines.

Job Description INTRODUCTION Altitude Trampoline Park in Kissimmee FL is growing its leadership team. We are interviewing for the role of Customer Service Manager. The successful candidate must have a High School Diploma or equivalent with two years of experience in customer relations. A college degree is preferred. Must also have excellent communication skills, computer experience, and supervisory experience. PRIMARY JOB RESPONSIBILITIES Assist General Manager in staff by recruiting, scheduling, orienting, and training employees; creating and maintaining a safe, secure, and developing personal growth opportunities Assist the General Manager with follow up on staff by in communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; coordinating and enforcing systems, policies, procedures, and productivity standards Provides overall management and leadership of the Customer Service Team focused on providing excellent customer service. Assesses the training needs of the Customer Service Team and oversees the training development and delivery. Identifies and implements process improvements across the Customer Service department as well as other departments when necessary. Makes Customer Service policy recommendations that align with the strategic direction of the company and/or provide better service to our customers. Ensures Customer Service team is adhering to company policies and guidelines. Creates a unified Customer Service team through effective communication, team building, motivation, and recognition. Leads Customer Handles the more complex customer issues as well as escalated customer calls. Reviews and approves adjustments and escalated payment arrangements. Performs Customer Service Supervisor duties when the need arises. ADDITIONAL RESPONSIBILITIES Provides or performs other services as needed or required by General Manager CONTROLS OVERWORK Works under the direct supervision of General Manager and Assistant General Manager who will indicate general assignments, limitations, and priorities. SKILLS AND KNOWLEDGE Minimum of 1- 2 years of management experience Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment Ability to handle multiple assignments on a timely basis with a high degree of accuracy

Job Description Job Title: Coastal Hyundai Customer Experience Manager Company Overview: Join our dynamic team at Coastal Hyundai, where we redefine automotive excellence through unparalleled customer service and exceptional experiences. As a leading dealership in the industry, we are dedicated to delivering top-notch service and forging lasting relationships with our valued customers. Position Overview: We are seeking a passionate and customer-centric individual to join us as a Customer Experience Manager. In this role, you will be the driving force behind our commitment to delivering exceptional service at every touchpoint. You will oversee all aspects of the customer journey, ensuring that every interaction exceeds expectations and reflects our brand's values. Key Responsibilities: Develop and implement strategies to enhance the overall customer experience, from initial inquiry to post-purchase follow-up. Serve as the primary point of contact for customer feedback, inquiries, and concerns, promptly addressing and resolving issues to achieve customer satisfaction. Collaborate with sales, service, and other departments to streamline processes and optimize the customer journey. Utilize customer feedback and data analytics to identify areas for improvement and implement initiatives to enhance the customer experience. Stay up-to-date on industry trends and best practices in customer experience management, continuously seeking opportunities for innovation and improvement. Qualifications: Strong leadership and interpersonal skills, with the ability to motivate and inspire a team. Excellent communication skills, both verbal and written, with the ability to effectively engage with customers and colleagues at all levels. Analytical mindset, with the ability to interpret data and insights to drive informed decisions. Detail-oriented with strong organizational and time management skills. Passion for the automotive industry and a genuine desire to create memorable experiences for customers. Benefits: Competitive salary and performance-based incentives. Comprehensive health, dental, and vision insurance plans. 401(k) retirement savings plan with employer match. Paid time off and holidays. Ongoing training and development opportunities. Employee discounts on vehicle purchases, service, and parts. Join Our Team: If you are passionate about delivering exceptional customer experiences and thrive in a fast-paced, team-oriented environment, we want to hear from you! Join us at Coastal Hyundai and be part of a winning team that is dedicated to excellence in every aspect of the automotive industry. How to Apply: To apply for the Customer Experience Manager position, please submit your resume and a cover letter outlining your qualifications and why you are the ideal candidate for this role. We look forward to welcoming you to our team! By sending a message, you agree to our Terms. Read our Privacy Policy. Don't share sensitive info. Chats may be reviewed and used to train our models. Learn about your choices.

ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience-not only for people and their pets, but also for everyone who works here-our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work . THE JOB As a Customer Experience Coordinator, your job is to define the customer's experience through service, focus, and participation-so, you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say yes and put patient and customer experience above all else. In this role, you'll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. WHAT YOU'LL DO Greet every customer with warmth and urgency, whether in person, over the phone, or online Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly Deliver personalized, memorable experiences-always looking for creative ways to say “yes” to customer needs Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate Keep nurses and doctors updated on customer needs for a seamless care experience. Provide confidential, compassionate guidance on financial options and end-of-life decisions Process payments accurately while protecting personal and financial information Follow up with customers after visits to check on their pet's care and strengthen relationships Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital WHAT YOU NEED 2+ years of experience in a customer service role Advanced knowledge in computer programs and practice management software Highly organized, with strong attention to detail A strong communicator; able to interact positively with anyone and everyone A strong multitasker, able to thrive amid chaos High emotional intelligence, able to read a room and plan and act accordingly Adaptable and amenable in high stakes environments Must be willing to work in a noisy environment with strong or unpleasant odors Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU Competitive compensation, including base and 401K match Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend. Clinical student loan repayment so you don't need to worry about your student debt Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families Flexible work schedules to support your life outside of work Generous employee referral program, so our awesome people can bring in more awesome people And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry DEI At VEG, diversity is not just a word-it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve-where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description What you'll be doing: The Customer Experience Advisor will play a key role in enhancing the customer experience while driving sales performance. You will be responsible for engaging with customers, addressing their needs, educating them about our service offerings, and ensuring a seamless and positive interaction. Your goal is to create an exceptional experience that promotes customer satisfaction, loyalty, and repeat business while maximizing the conversion of retail customers into El Car Wash members. Greet customers warmly and provide assistance during their purchase decisions and throughout their store experience. Address customer inquiries, concerns, and complaints professionally and promptly. Provide detailed information on car wash services, memberships, and promotions. Educate customers about the benefits of various service options and upsell where appropriate. Achieve sales targets and contribute to the overall revenue goals of the car wash. Ensure a clean, safe, and welcoming environment for customers. Assist with the daily operation of the car wash, including managing transactions and handling card payments. Perform routine maintenance checks and ensure equipment is functioning correctly. Collaborate with team members to ensure efficient operations and high service standards. Build and maintain strong relationships with customers to encourage repeat business. Collect and communicate customer feedback to pinpoint areas for improvement and enhance service quality. Additionally, log client issues within Micrologic to ensure they are addressed effectively. Follow up with customers as needed to resolve issues or address concerns. Work collaboratively with team members to ensure high service standards and efficient operations. Contribute to a positive team environment and support colleagues in achieving common goals. Full Service (If applicable) Manage cash transactions accurately, making changes as needed and ensuring compliance with company policies. Maintain an organized and efficient cashier area Ensure a clean, safe, and welcoming environment, including the cleanliness of the lobby and bathrooms What you'll bring to the team: Strong interpersonal and communication skills, with the ability to engage and build rapport with customers. Proven ability to meet or exceed sales goals and drive customer satisfaction. Excellent problem-solving skills and the ability to handle customer complaints with professionalism. Detail-oriented with a strong commitment to providing exceptional service. Ability to work flexible hours, including evenings, weekends, and holidays. Able to stand for extended periods and work outdoors in various weather conditions, including rain, snow, and sun. Basic computer skills and familiarity with point-of-sale systems. COMPETENCIES Communication Product Knowledge Customer Centric Approach Technical Skills Problem- Solving El Car Wash Benefits: Full Comprehensive Benefits 401K Retirement Savings Plan with a 4% Match! FREE Money!! On-the-Job Training and Career GROWTH Pet Insurance Work-Life Balance Mental Health Days Paid Time Off Maternity Leave Paternity Leave Tuition Reimbursement Neurodivergent Hiring Program FREE Car Washes! A little bit about us: Founded in 2011 and proudly headquartered in Miami, El Car Wash is Florida's #1 express car wash and we're just getting started. At EL, we're not just washing cars. We're transforming the car wash experience. With state-of-the-art technology, eco-friendly practices, and an unmatched customer experience, El Car Wash is setting a whole new standard. Our unlimited wash programs, customer-first amenities, and innovative services make us a destination, not just a stop. At El Car Wash, our people drive our success. We're passionate about creating a fantastic work environment, empowering neurodivergent individuals, supporting our Veterans, and giving back to the communities we call home. From partnerships with the Florida Panthers and Detroit Lions, to collaborations with Baptist Health, AdventHealth, and Zoo Miami, we're committed to making a difference- both on and off the road. Join a team that's fast-growing, community-driven, and committed to excellence. Your career is about to shine! El Car Wash is an Equal Opportunity Employer

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym. Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Takes Initiative in identifying ways to enhance the member experience. Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns. Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates. Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members. Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction. Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes. Ensure members feel heard and valued, maintaining an open line of communication. Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service. Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience. Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making. Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners. Qualifications: Proven experience in customer service or front-line leadership, preferably in the fitness, hospitality, or service industry. Excellent communication (written and verbal), problem-solving, and interpersonal skills. Ability to multitask and thrive in a fast-paced, customer-facing environment. Strong organizational skills and attention to detail. Proficiency with fitness management software, social media platforms, and Microsoft Office Suite. Knowledge of fitness industry operations, including membership management and billing processes. Requirements: Must successfully pass background check. Must Obtain a CPR certification within 30 days of employment. * Must attend EōS Ethos and Customer Service Training within 30 days of employment. * Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system Ability to bend routinely and repetitively to lift more than 40 lbs. Hourly Pay Range $18 - $20 USD Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise - including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy, click HERE. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.

Here's a great opportunity to work for a fun and fast growing company. You'll work in a team environment providing customer service and operations support to businesses. A successful candidate will be able to interact with business customers both verbally and in writing. Responsibilities: • Processes employment and education verifications • Working with businesses to ensure the delivery of employment verification status • Answer client questions regarding reports and status Submit your resume for consideration to: ***********************

Job Description Office Manager - Customer Service and Operations As an Office Manager at the Cake Bake Shop, your primary role will be to oversee administrative employees and various customer service tasks. You will play a crucial role in ensuring efficient operations, exceptional customer service, and effective communication with Disney managers. This role will require you to handle customer service calls, reservations, pre-orders, shipping orders, and a variety of administrative responsibilities. Here's a detailed description of your job role: Core Objectives of the Role (this list is not all inclusive) : Overseeing employees: Office Administrators and publish schedules for office team Customer Service: Customer service calls, inquiries, and provide excellent support to ensure a positive experience Reservations: Manage and coordinate reservations efficiently, ensuring availability and accurate booking Pre-orders: Take and process pre-orders from customers, including handling payment transactions Order Fulfillment: Assist with shipping and delivery orders, organize pick-up orders, and ensure accurate delivery Communication: Maintain regular communication with Disney location managers, Warehouse manager, Director of Operations, and Controller addressing any operational concerns and coordinating activities effectively Supply Management: Monitor and replenish office supplies to ensure a well-equipped and organized workspace Partnerships: Work closely with our Accounts Manager regarding partnership deals Availability: Be available to work on weekdays, weekends, accommodating a flexible schedule of 45 hours per week Qualifications: Proficient in Google Workspace applications (e.g., Gmail, Google Docs, Google Sheets) to manage documents, emails, and schedules effectively Maintain a high level of professionalism in all interactions with customers and colleagues, and privacy Demonstrates the ability to solve customer issues and address operational challenges effectively Be a self-starter, able to work independently and take initiative when necessary Experience in maintaining inventory and managing office supplies Pays close attention to detail in order processing, reservations, and maintaining records Possesses strong written and verbal communication skills to interact with customers and internal teams effectively This role is crucial in ensuring smooth office operations, excellent customer service, and efficient communication with the Disney's Boardwalk managers. Your ability to manage a diverse set of tasks and your dedication to maintaining a well-organized office will contribute significantly to the success of the organization.

Airbus U.S. Space & Defense, Inc offers advanced solutions to meet the most complex U.S. defense, security, space, and intelligence requirements. Celebrating over 50 years in the US, we remain a trusted government partner, leveraging world-class satellite, laser communication, rotor and fixed wing solutions to help our national security, defense and space focused customers meet their missions. Airbus U.S. looks to employ a commitment driven team, dedicated to enabling our customer's mission success. We are committed to maintaining a diverse and inclusive work environment and a welcoming and engaging staff. With competitive compensation and superior employee benefits, as well as a commitment to fostering individual career growth, Airbus U.S. is the place where top talent wants to work. Position Summary You will oversee the development and maintenance of procedures, manage daily Foreign Trade Zone (FTZ) operations, and ensure full compliance with U.S. Customs and Border Protection (CBP) regulations. This position requires accurate inventory control and documentation, along with responsibility for regulatory reporting, system administration, audits, and risk management. Additionally, you will collaborate across departments to enhance compliance and drive operational efficiency. The US Customs & FTZ Manager is within the Operations organization and reports to the Director Transport, Customs & Logistics. You will work with Customs authorities, internal customers, freight forwarders and brokers. Position Responsibilities: Customs & FTZ Operations Management (45%) Maintain our FTZ agreement (Production Notification Scope of Authority) in line with business needs. Ensure products are properly classified in accordance with US Customs regulations and maintain SAP Database. Oversee daily activities: entry 7501, admissions E214, withdrawals, inventory tracking and perform Customs operations to meet high standards in terms of deadlines, costs, and reliability. Manage exports from FTZ (T&E) Reconcile ACH-PMS. Monitor FTZ savings and prepare annual reports (e.g., Blanket CBP Form 216, Annual Reconciliation, OFIS reporting). Monitor the performance of our Customs broker and ensure compliance with key performance indicators (KPIs) to achieve optimal Customs operations. Collaboration with Customs authorities: collaborate with local and national Customs authorities and FTZ trade associations such as NAFTZ to maintain strong relationships and ensure compliance with all regulations. Inventory & Recordkeeping (20%) Maintain and audit Inventory Control and Recordkeeping System (ICRS). Perform daily inventory reconciliation between SAP and FTZ software. Record keeping for all FTZ-related documentation. System Administration & Data Integrity (10%) Manage FTZ operating systems Validate data integrity between FTZ systems and ERP platforms. Support FTZ software implementations (new ICRS) and process improvements. Risk Management (15%) Evaluate compliance risks and propose mitigation strategies. Implement KPIs to measure efficiency and compliance. Identify opportunities for continuous improvement of Customs processes and work to implement changes to optimize operations. Training & Stakeholder Collaboration (10%) Train staff on FTZ compliance and operational procedures. Provide guidance to internal teams on FTZ-related matters. Qualified Experience / Skills / Training: Minimum bachelor's degree or equivalent combination of education and experience in relevant field such as Customs, FTZ manufacturing or international trade. Minimum 5 years relevant work experience in Customs management. S. Customs Broker License is preferred. Certified Export Specialist (CES) or Certified Customs Specialist (CCS) preferred NAFTZ FTZ Certification preferred Strong, demonstrable knowledge of U.S. Customs laws and regulations. Knowledge of International Customs laws preferred. Highly proficient written and spoken English. Mastering SAP is required. Ability to work independently and in a team and a transverse environment. FTZ manufacturing experience preferred. Experience with voluntary customs initiatives (C-TPAT, etc.) preferred. Equal Employment Opportunity: Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status, or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. By submitting your resume or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation, or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ***************. Company Website: ****************

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our “power of we” culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others. About Lakewood Regional Support Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications. Responsible within a multi-hotel “Security Zone” for Management of all Security functions and staff in the performance of their duties pertaining to: controlling access to, conducting physical inspections of and monitoring surveillance cameras located at the facilities, which constitute Loews Hotels at Universal Orlando. Investigation of breeches in security and/or violations of safety protocols to determine most probable cause and possible solution(s). To ensure the safety and security of guests and employees and the protection of LHUO property and assets. Job Duties Is the primary Security point of contact within an assigned multi-hotel Security Zone, for all issues relating to staff training and communication, hotel meetings, Hotel Managing Director liaison and follow-up. Directs the Security Staff shift assigned to the specific multi-hotel Security Zone. Conducts employee hiring interviews, coaching and counseling sessions and recommends for termination when appropriate. Is responsible for the completion of shift schedules. Supervises activities of all Security Office, Employee Entrance and Patrol Officer operations as outlined in the Standards of Performance Manual for Security Officers Performs Security Department training related activities Thoroughly understands all Hotel Emergency Response Procedures and assists in the coordination of all emergency response activities Oversees access control activities at all facility employee entrances, ensures that only authorized individuals enter Ensures maintenance of visitor sign-in/out logs and issuance of temporary passes to visitors/vendors Oversees inspection of all packages entering and exiting through facility employee entrances, denies access to or removal of unauthorized materials Oversees verification that all materials leaving facilities are accompanied by a completed, signed package removal pass, confiscates and turns over to management, all materials not properly authorized Maintains signature lists of Management personnel authorized to sign package removal passes Patrols front of house, back of house and exterior hotel areas, reporting any safety or security hazards, unacceptable behavior, or suspicious persons. Prepares necessary maintenance requests for safety related maintenance requirements identified Monitors CCTV cameras, radio communications, and Fire Control Computers Documents all security related issues and assistance provided in appropriate Security reports Oversees lost and found activities in accordance with hotel policies Enforces hotel rules/regulations in accordance with Employee Manual and hotel policy Monitors and ensures compliance to hotel key control policies by all employees Interacts with guests in a courteous and professional manner Responds to all guest and employee incidents, gathers information, secures area if necessary to preserve evidence Investigates breeches in security and guest and employee accidents Questions witness' to incidents, examines incident scenes, gathers evidence and data to assist in determination of cause and identification of areas where corrective actions are indicated Performs lock interrogation operations whenever necessary as part of departmental incident investigation Assists Director in performance of periodic safety and security inspections Works closely with LHUO Risk Manager to identify areas of potential loss/liability Assists Director and Risk Manager in development of loss prevention procedures and policies Completes all daily reports in accordance with the Safety Security Manual May operate departmental vehicles to include electric personnel transport vehicles, Security vehicles, bicycles May assist in the distribution of employee paychecks Ensures that all after hour storeroom entries are documented, and that the reason for entry is indicated and that proper requisitions are obtained for all items removed Assists other hotel employees in applying Bloodborne Pathogen Exposure Control policies Answers department phone lines in prompt and courteous manner in accordance with all Loews Hotels standards Other duties as assigned General Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow employees Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Qualifications Associates Degree or equivalent preferred Excellent observation, communication, guest service and report writing skills Minimum three + years previous Security supervisory experience in large convention hotel environment Possess CPR and First Aid certification, or ability to obtain and maintain. Ability to speak, read and write English fluently Able to work a flexible schedule, including weekends and holidays

Job Description At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our ”power of we” culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others. About Lakewood Regional Support Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications. Responsible within a multi-hotel ”Security Zone” for Management of all Security functions and staff in the performance of their duties pertaining to: controlling access to, conducting physical inspections of and monitoring surveillance cameras located at the facilities, which constitute Loews Hotels at Universal Orlando. Investigation of breeches in security and/or violations of safety protocols to determine most probable cause and possible solution(s). To ensure the safety and security of guests and employees and the protection of LHUO property and assets. Job Duties Is the primary Security point of contact within an assigned multi-hotel Security Zone, for all issues relating to staff training and communication, hotel meetings, Hotel Managing Director liaison and follow-up. Directs the Security Staff shift assigned to the specific multi-hotel Security Zone. Conducts employee hiring interviews, coaching and counseling sessions and recommends for termination when appropriate. Is responsible for the completion of shift schedules. Supervises activities of all Security Office, Employee Entrance and Patrol Officer operations as outlined in the Standards of Performance Manual for Security Officers Performs Security Department training related activities Thoroughly understands all Hotel Emergency Response Procedures and assists in the coordination of all emergency response activities Oversees access control activities at all facility employee entrances, ensures that only authorized individuals enter Ensures maintenance of visitor sign-in/out logs and issuance of temporary passes to visitors/vendors Oversees inspection of all packages entering and exiting through facility employee entrances, denies access to or removal of unauthorized materials Oversees verification that all materials leaving facilities are accompanied by a completed, signed package removal pass, confiscates and turns over to management, all materials not properly authorized Maintains signature lists of Management personnel authorized to sign package removal passes Patrols front of house, back of house and exterior hotel areas, reporting any safety or security hazards, unacceptable behavior, or suspicious persons. Prepares necessary maintenance requests for safety related maintenance requirements identified Monitors CCTV cameras, radio communications, and Fire Control Computers Documents all security related issues and assistance provided in appropriate Security reports Oversees lost and found activities in accordance with hotel policies Enforces hotel rules/regulations in accordance with Employee Manual and hotel policy Monitors and ensures compliance to hotel key control policies by all employees Interacts with guests in a courteous and professional manner Responds to all guest and employee incidents, gathers information, secures area if necessary to preserve evidence Investigates breeches in security and guest and employee accidents Questions witness' to incidents, examines incident scenes, gathers evidence and data to assist in determination of cause and identification of areas where corrective actions are indicated Performs lock interrogation operations whenever necessary as part of departmental incident investigation Assists Director in performance of periodic safety and security inspections Works closely with LHUO Risk Manager to identify areas of potential loss/liability Assists Director and Risk Manager in development of loss prevention procedures and policies Completes all daily reports in accordance with the Safety Security Manual May operate departmental vehicles to include electric personnel transport vehicles, Security vehicles, bicycles May assist in the distribution of employee paychecks Ensures that all after hour storeroom entries are documented, and that the reason for entry is indicated and that proper requisitions are obtained for all items removed Assists other hotel employees in applying Bloodborne Pathogen Exposure Control policies Answers department phone lines in prompt and courteous manner in accordance with all Loews Hotels standards Other duties as assigned General Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow employees Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Qualifications Associates Degree or equivalent preferred Excellent observation, communication, guest service and report writing skills Minimum three + years previous Security supervisory experience in large convention hotel environment Possess CPR and First Aid certification, or ability to obtain and maintain. Ability to speak, read and write English fluently Able to work a flexible schedule, including weekends and holidays Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico. Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We're deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot and who we are, click here. Build your future with us! ABOUT THE JOB: The Managed Services Supervisor is responsible for overseeing a team of Managed Services/3PV Sales Support & AP Billing Coordinators, ensuring the success of the Managed Services order fulfillment activities across the modular and storage WS business. The Supervisor will maintain excellent service productivity and efficiency standards, respond efficiently to customer inquiries, strive for high customer satisfaction and excel in WS Core Values. WHAT YOU'LL BE DOING: The job provides a variety of customer service support duties to customers and ensures that timely and accurate information is provided in a professional manner. Coordinates transactions adhering to support customer needs Assist with hiring, developing, motivating and retaining staff. Assist with training all new employees and implement relevant new policy and procedures. Drives key metrics to ensure deliveries and returns are supported in a safe and efficient manner that meets best in class customer support. Drive compliance around the transactional order process to ensure accuracy. Drives system compliance around the process which improves communication around delivery, installation and returns for the customer. Ensures Managed services/3PV Sales Support & AP Billing Coordinators are transacting in the most efficient manner in order to reduce cost while providing best in class customer & vendor support. Drives a high level of communication between the Transportation Coordinator, Customer Success Specialist and Branch to support on time and in full delivery. Provides a high level of value-added service to internal customers. Assist with reconciling vendor invoice disputes in a timely fashion. EDUCATION AND QUALIFICATIONS: Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Education and Experience: High School Diploma or equivalent 2-3 years of supervisory experience. Bachelors degree preferred. Required Skills and Abilities: Able to build and maintain strong collaborative relationship across all levels and departments. Experience implementing a centralized customer support function is a plus Proven leadership background in a customer call center environment, ability develop, mentor and empower the managed services team while creating a culture of accountability. Proficient with MS Office/Excel/Word/Outlook as well as Salesforce.com and SAP Capable of pulling and analyzing data to deliver insights on performance and strong ability to produce high-quality PowerPoint presentations for customer interactions and senior management. Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed. All regular WillScot Holdings Corp. positions offer generous benefits including medical, dental, vision, disability and life insurance, paid time off, Company holidays, tuition reimbursement, and 401(k) with match. Most positions also have variable pay opportunities including commission or bonus, performance rewards, or incentive programs. More information about benefits may be found here. WillScot provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. WillScot embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills. The more inclusive we are, the stronger we will be!

At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico. Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We're deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot and who we are, click here. Build your future with us! ABOUT THE JOB: The Managed Services Supervisor is responsible for overseeing a team of Managed Services/3PV Sales Support & AP Billing Coordinators, ensuring the success of the Managed Services order fulfillment activities across the modular and storage WS business. The Supervisor will maintain excellent service productivity and efficiency standards, respond efficiently to customer inquiries, strive for high customer satisfaction and excel in WS Core Values. WHAT YOU'LL BE DOING: * The job provides a variety of customer service support duties to customers and ensures that timely and accurate information is provided in a professional manner. Coordinates transactions adhering to support customer needs * Assist with hiring, developing, motivating and retaining staff. Assist with training all new employees and implement relevant new policy and procedures. * Drives key metrics to ensure deliveries and returns are supported in a safe and efficient manner that meets best in class customer support. * Drive compliance around the transactional order process to ensure accuracy. Drives system compliance around the process which improves communication around delivery, installation and returns for the customer. * Ensures Managed services/3PV Sales Support & AP Billing Coordinators are transacting in the most efficient manner in order to reduce cost while providing best in class customer & vendor support. * Drives a high level of communication between the Transportation Coordinator, Customer Success Specialist and Branch to support on time and in full delivery. * Provides a high level of value-added service to internal customers. * Assist with reconciling vendor invoice disputes in a timely fashion. EDUCATION AND QUALIFICATIONS: Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Education and Experience: * High School Diploma or equivalent * 2-3 years of supervisory experience. * Bachelors degree preferred. Required Skills and Abilities: * Able to build and maintain strong collaborative relationship across all levels and departments. * Experience implementing a centralized customer support function is a plus * Proven leadership background in a customer call center environment, ability develop, mentor and empower the managed services team while creating a culture of accountability. * Proficient with MS Office/Excel/Word/Outlook as well as Salesforce.com and SAP * Capable of pulling and analyzing data to deliver insights on performance and strong ability to produce high-quality PowerPoint presentations for customer interactions and senior management. Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed. All regular WillScot Holdings Corp. positions offer generous benefits including medical, dental, vision, disability and life insurance, paid time off, Company holidays, tuition reimbursement, and 401(k) with match. Most positions also have variable pay opportunities including commission or bonus, performance rewards, or incentive programs. More information about benefits may be found here. WillScot provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. WillScot embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills. The more inclusive we are, the stronger we will be!