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Customer service manager jobs in West Melbourne, FL

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  • Senior Customer Service Representative

    Brightway Insurance 4.4company rating

    Customer service manager job in Melbourne, FL

    The Senior Customer Service Representative supports the daily operations of the agency by providing advanced customer service, policy support, and account management. This role acts as a primary point of contact for clients, resolves complex inquiries, assists with policy changes, and ensures exceptional service delivery while maintaining compliance with state and carrier requirements. Client Service & Support Serve as the main contact for policyholders, delivering high-quality service via phone, email, and in-person interactions. Handle complex customer inquiries related to coverage, billing, claims, renewals, and endorsements. Assist clients with policy changes, cancellations, reinstatements, and general account updates. Review client accounts to ensure accuracy and identify gaps in coverage or service needs. Policy Administration Process endorsements, certificates of insurance, evidence of insurance, bind requests, and other policy documentation. Support new business and renewal processes by gathering required information and preparing applications. Verify policy accuracy, rating information, and carrier guidelines prior to final processing. Coordinate with insurance carriers on underwriting requirements, coverage questions, and policy adjustments. Claims Support Guide clients through the claims filing process and provide follow-up as needed. Act as a liaison between carriers, adjusters, and policyholders to ensure timely updates. Team & Operational Support Assist in workflow improvement, procedure updates, and best-practice implementation. Maintain compliance with all state regulations, company policies, and carrier requirements. Customer Experience & Retention Build strong client relationships through responsive service and proactive communication. Identify opportunities for cross-selling or up-selling appropriate P&C products (within 4-40 license permissions). Support retention efforts by reviewing renewal options and assisting in remarketing when needed. Required Qualifications Valid Florida 4-40 Customer Representative License. 3-5+ years of customer service or account management experience in a Property & Casualty insurance environment. Strong knowledge of personal lines and/or commercial lines insurance products, coverage forms, and terminology. Proficiency with insurance management systems (e.g., Applied Epic, AMS360, QQ, Hawksoft) preferred. Excellent communication, problem-solving, and organizational skills. Ability to work independently, prioritize tasks, and manage high-volume workloads.
    $33k-38k yearly est. 5d ago
  • Plumbing Service Supervisor

    Frank Gay Services

    Customer service manager job in Orlando, FL

    Seize the opportunity to elevate your career and make a significant impact as a Plumbing Supervisor with our dynamic plumbing team at Frank Gay Services. This role is ideal for a seasoned plumbing professional with a strategic mindset and drive to exceed service and sales targets. What We Offer You: Pay Range: 65,000 - 80,000+ / yr Benefits: Medical, Dental, Vision, Group Life, & HSA Matching 401k benefits On-going training & development Career Advancement Opportunities Company laptop and phone Paid Holiday Paid Vacation Birthday Pay Weekly pay What You Will Do: Manage the performance of plumbing technicians in the field via phone and onsite visits. Provide technical support for all plumbing service calls, help solve problems, and ensure Frank Gay Services standards are being met. Hire, train, and develop a team and manage the team of plumbing technicians . Manage plumbing technician board through Service Titan Implement and enforce a quality control process throughout the department Address and resolve customer issues Be a champion of the Frank Gay Service culture and Live the Core Values What You Will Need: At least five (5) years of residential Plumbing experience with diagnostic troubleshooting and repair services. At least three years (3) Plumbing supervisor experience with an ability to train others. In home services Industry knowledge and experience Must be willing to work outdoors in any weather conditions. Experienced and high-performing residential plumbing calls High Technical aptitude with troubleshooting and resolving plumbing issues Experience training junior technicians and establishing a career path for growth Proactive, someone who takes ownership Service Titan Software experience a plus Open Schedule Availability compatible with the demands of the business Open to learning and working with technology Physical Dexterity must occasionally lift and/or move 100 pounds or more averaging 4 times a week.
    $33k-56k yearly est. 5d ago
  • General Manager

    Independence Realty Trust Inc. 4.2company rating

    Customer service manager job in Orlando, FL

    Job Title: General Manager More about IRT: Millenia700 & M2 at Millenia are vibrant multi-family communities within IRT, a publicly traded Real Estate Owner and Operator with over 13 years of expertise in top markets nationwide. At IRT, we're committed to delivering an exceptional living experience, understanding that home is more than just a place-it's where lives unfold. We're equally dedicated to providing our employees with an amazing place to work, fostering growth, and celebrating success. Opportunity Overview: The General Manager oversees the operations, performance, and profitability of multiple apartment communities within their portfolio. They ensure each property aligns with company policies, standards, and leadership expectations while delivering exceptional resident experiences. This role leads, coaches, and develops on-site teams and works closely with other departments to maintain high levels of customer service and resident satisfaction. Your Day-to-Day: Oversee daily operations across multiple communities, including leasing, maintenance, marketing, and administration Drive financial performance by boosting revenue and controlling expenses Manage budgets and financial reports; provide variance explanations Create and execute tailored marketing plans for each property Ensure compliance with all applicable laws, including Fair Housing Why You'll Love Working Here: Comprehensive Training: Company-paid, in-person training in Tampa, FL, to set you up for success. Growth Opportunities: Ongoing development programs to support your career advancement. Recognition & Appreciation: We celebrate individual and team achievements through various initiatives. Stability & Success: Join a best-in-class operator with a strong history and commitment to a sustainable future. Excellent Compensation: Competitive base, pay plus commissions, bonuses, and stock awards. Employee Ownership: Stock awards within your first year of employment. Benefits: Best-in-class medical, dental, and vision insurance, rent discounts, generous PTO, paid holidays, 100% company-paid insurance (Life, AD&D, and Long-Term Disability), and a 401(k) with a 100% company match (up to 4%). What We're Looking For: Bachelor's degree or equivalent experience in property management 5+ years of property management experience Strong financial and analytical skills Excellent leadership, communication, and organizational abilities Knowledge of Fair Housing laws and leasing regulations State license (if required) in good standing Valid driver's license and reliable transportation Willing to travel up to 15%, including overnight stays Requirement: Must be able to attend a company paid, multi-day, out of state training within 2 weeks of start date. We are an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.
    $45k-83k yearly est. 2d ago
  • Customer Experience Manager - Victoria's Secret PINK - Florida Mall - Orlando, FL

    Victoria's Secret 4.1company rating

    Customer service manager job in Orlando, FL

    A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $22.25 Maximum Salary: $29.90 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $22.3-29.9 hourly 8d ago
  • Customer Order Management

    Siemens Energy

    Customer service manager job in Orlando, FL

    About the Role Florida Orlando Company Siemens Gamesa Renewable Energy, LLC Organization Wind Power Business Unit Onshore Full / Part time Full-time Experience Level Mid-level Professional A Snapshot of Your Day Customer Order Management (COM) employees act as a liaison (or driver) between our regional (internal) customers (Operations, Aftermarket Parts & Project Management) and our global departments such for the supply of parts & consumables to wind farm sites. COM's main responsibilities are: Obtaining and providing expected delivery dates, shipment tracking information and proof of deliveries, initiates expediting and supports supply solutions when required, ensures that system orders are processing correctly, helps manage order delivery scheduling, helps support customer service and quality issues and monitors backlog to reduce order aging. A typical day would involve meetings with your assigned customer base to manage and address open order lines and support requests and questions as needed. You would then use the many system reports (Open Order Report, Completed Order Report, Incompletion Log, VL06O Delivery Note Report, APO Schedule Report & Planning Tracking Report) & tools (MD04 Order Pegging, TD Playbook, Jira Ticket System & MD Ticket System) available to you for the management of order lines with the goal of meeting our promised delivery times while meeting customer delivery expectations as best possible. How You'll Make an Impact * Strong customer relationships via regular meetings & communications * Driving on-time delivery to the systems first promise date(s). * Strong management of order line backlog to keep it from aging. * Manage delivery scheduling and help with quality issues. What You Bring * Bachelor degree with 3-5 years of Supply Chain experience preferred or high school diploma or equivalent with 8 plus years preferred * Strong communication, negotiation and relationship building skills. * Strong organization and system skills & experience (SAP: S&D or EWM, Office: Excel, Power Point, Outlook, TEAMS & Word) * Understanding of Supply Chain and Purchase Order contract language with a background in the energy sector. * Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers. About the Team The team is made up of 7 to 8 COM staff with 1 to 2 COM leads (Systems & Training and Projects & Turbine Down) managed by a COM Manager Head of the department. Ideally the team is located within the NA region (Canada & USA) along with the wind turbine fleet and customers that they support while leaning towards centralization of the existing Orlando Florida & Oakville Ontario offices. Note: We do have team members that work remotely within the region from a home office. Who is Siemens Gamesa? Siemens Gamesa is part of Siemens Energy, a global leader in energy technology with a rich legacy of innovation spanning over 150 years. Together, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. As a leading player in the wind industry and manufacturer of wind turbines, we are passionate about driving the energy transition and providing innovative solutions that meet the growing energy demand of the global community. At Siemens Gamesa, we are constantly seeking individuals to join our team and support our focus on energy transformation Rewards/Benefits * Career growth and development opportunities * Supportive work culture * Company paid Health and wellness benefits * Paid Time Off and paid holidays * 401K savings plan with company match * Family building benefits * Parental leave This role may be based in various locations across the United States. Siemens Energy offers a variety of health and wellness benefits, including paid time off and holiday pay. Details regarding our benefits can be found here: ****************************************************** The base salary range for this position varies by location. For positions based in the United States, the base salary range is $70,630 to $100,900 annually. Specific offers are determined by various factors, such as experience, skills, certifications, and other business needs. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications. Equal Employment Opportunity Statement Siemens Energy and Siemens Gamesa Renewable Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. California Privacy Notice California residents have the right to receive additional notices about their personal information. Click here to read more.
    $70.6k-100.9k yearly 18d ago
  • Customer Service Manager

    Perricone Juices

    Customer service manager job in Fort Pierce, FL

    Job Details Management Fort Pierce, FL Vero Beach, FL Full Time $80000.00 - $100000.00 Salary Customer ServiceDescription Perricone Farms has joined forces with the renowned Natalie's Orchid Island Juice Company, uniting two industry leaders in the premium citrus juice market. This strategic acquisition combines Perricone's expertise in craft citrus juices with Natalie's reputation for high-quality, fresh-squeezed products, creating a dynamic company poised for significant growth, innovation, and expanded market reach. As part of this exciting growth, Perricone Farms is seeking a proactive and experienced Customer Service Manager to join our team at our Fort Pierce, Florida facility. This key leadership role will oversee customer interactions, manage the order-to-delivery process, and ensure exceptional service across all wholesale, retail, and distribution channels. This is a dynamic position offering long-term, stable employment and a competitive benefits package, including health, vision, dental, life insurance, and a 401(k) plan. Perricone Farms is hiring a strategic and experienced Customer Service Manager to oversee and elevate its customer service operations, ensuring excellence across all customer touchpoints. Key Responsibilities: Leadership & Team Development Lead, supervise, and mentor the customer service team to ensure high performance in order processing, fulfillment, and delivery. Hire, train, and develop team members, setting clear performance goals and conducting regular reviews. Foster a proactive, customer-centric, and solution-oriented team culture. Provide coaching and development opportunities to support continuous improvement. Customer Experience & Relationship Management Ensure exceptional service to both B2B and B2C customers, including distributors, retailers, and foodservice partners. Maintain and strengthen key customer relationships to drive satisfaction and loyalty. Handle and resolve escalated issues with professionalism, urgency, and tact. Process Improvement & Service Strategy Develop, implement, and refine customer service procedures, policies, and standards to drive operational efficiency and service excellence. Evaluate and streamline the order-to-delivery process, identifying gaps and executing enhancements. Lead the adoption and effective use of CRM and ERP systems for accurate order tracking and communication management. Cross-Functional Collaboration Work closely with Sales, Supply Chain, Logistics, Production, and Finance teams to resolve order, inventory, or delivery challenges. Ensure alignment across departments on customer commitments, fulfillment timelines, and service expectations. Participate in demand planning and inventory coordination to proactively support service continuity. Performance Monitoring & Reporting Define and monitor key performance indicators (KPIs), service levels (SLAs), and team metrics to measure success. Analyze customer feedback and service data to identify trends, root causes, and opportunities for improvement. Prepare and present regular performance reports and recommendations to senior leadership. Qualifications Bachelor's degree in Business, Supply Chain, or related field preferred. 5+ years of customer service experience, with at least 2 years in a supervisory or managerial role (experience in the food, beverage, or CPG industry preferred). Strong leadership, problem-solving, and organizational skills. Excellent communication and interpersonal abilities. Experience working with ERP/CRM systems (e.g., SAP, NetSuite, Salesforce). Ability to manage high volumes of orders and inquiries with attention to detail.
    $80k-100k yearly 60d+ ago
  • Associate Customer Success Manager

    Servicenow 4.7company rating

    Customer service manager job in Orlando, FL

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: The role of the Analyst, Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals. * You will have a portfolio of customers * You will work with the portfolio of customers in a 1 to many fashion using email campaigns and guiding customers to webinars and other Community content * Identify criteria for assisting your customers by using Success Plays in the Success Platform * Ensure any escalated clients are resolved quickly, using resources from across the company ecosystem Qualifications To be successful in this role you have: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * 2+ years of related work experience; OR equivalent work experience * Apply proficient knowledge of standard principles, theories, concepts and techniques * Build productive working relationships * Analyze information and propose solution to meet needs of customers FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
    $82k-122k yearly est. 11d ago
  • Customer Service Mgr

    Segrocers

    Customer service manager job in Viera East, FL

    We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do. Customer Service Manager Job Purpose Job Summary Creates an outstanding customer experience while directing and supervising all functions, duties and activities of the front end. Ensures that all current customer service, cash control, labor control, expense and supply controls, asset protection, maintenance, physical safety, food safety, associate and customer engagement policies are being followed. This role will create a shopping and working environment that exemplifies the company's commitment to and vision of service, quality and neighborhood partnerships. This position will create a strong company bench by identifying and developing individuals' skills and abilities for future advancement. This role is responsible for hiring and training execution in the store. This is a working manager position that requires a balance of physical labor, delegation, team building and leadership, planning, and administrative work. Key Performance Indicators Overall Customer Satisfaction OSAT (Service) Gauges the customer experience in each respective area of the business. Focus on Assortment, Cleanliness, Freshness, Staff Friendliness and Stock Availability. Produce Scanning · Ensures the customers are correctly charged, the department is replenished properly and decreases the risk of shrink. Items per Bag Gauges the potential over spending of bags when not meeting the company goal. Essential Responsibilities Responsibility % Of Time Store Leadership Leads and empowers teams to deliver a great shopping experience for our customers in alignment with the company's vision, goals, expectations, and policies while maintaining open communication channels for ideas, suggestions, and feedback. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. Demonstrates and role models exceptional customer service exceeding customer expectations; ensures associates greet, assist, provide efficient service and thank customers in a prompt, courteous, friendly, and business-like manner in order to promote the company image as a service-oriented operation. Establishes and maintains a professional working relationship with customers, associates, schools, vendors, suppliers, and regulatory agencies. 30% Fiscal Leadership Assists in managing the fiscal budget, in-stock, inventory, shrink, expenses including labor and supply management and cash control with a high level of integrity, urgency and responsibility within the best interests of the organization. Maximizes sales and profits by ensuring effective display and sales techniques, efficient ordering, scheduling and work planning. Analyzes P&L for business opportunities. Determines areas for improvement and communicates finds and plans of action with store manager. 30% Department Leadership Participates actively as a coordinated, motivated management team. Trains and coaches team on all KPIs, customer service, product knowledge, suggestive selling, safety and sanitation. Uses initiative, ingenuity, creativity, and good judgment to act on opportunities and issues as they occur within the store location. Ensures all policies, programs and directives are communicated and executed in a positive and timely manner. Ensures store's operations are consistent with all aspects of federal, state, and the company's health, safety, and sanitation codes. 15% Associate Leadership Responsible and accountable for the hiring and training execution in the store. Ensures that recruiting, interviewing and hiring the best-qualified applicants through pro-active and consistent recruitment techniques, within company established compensation guidelines. Responsible and accountable for ensuring new associates receive a proper on-boarding and completes new hire training as outlined by training best practices by following up with leaders and new hires. Exercises ability to coach, hold associates accountable, separate associates when necessary or effectively recommend the same. Ensures adherence to all state and federal employment laws and company policies and procedures. 15% Safety and Compliance Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department. 10% Disclaimer Performs other job-related duties as assigned. Qualifications Required Education Course of Study High School Diploma or Equivalent Preferred Education Course of Study Bachelor's Degree Business or related field Language(s) Required Language(s) Preferred English English and Spanish Relevant Experience Supervisory Experience 3 - 6 yrs minimum 1 - 5 yrs minimum Knowledge, Skills & Abilities Required Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Proficient with computer applications used in effectively operating the department. Strong customer service skills. Exceptional interpersonal, motivational and communication skills. Possession of Food Safety Certification or the ability to obtain same within 180 days of placement. High standard of integrity and reliability. Environmental Factors Environmental Factors Retail - Location Management: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 30 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts, Department Specific Required Equipment: baler/compactor, barista equipment and mixers, floral equipment including helium tank, cutting implements, heat shrink dryer general hardware tools such as a ladder, pliers, wire cutters, general kitchen tools such as utensils, thermometer, Ice machine, shovel, powered cutting equipment, such as a slicers, saws, grinders, produce equipment including watering machine, pineapple corer, various knives, various ovens, stoves, rotisserie, fryers, steamers, proofer, wrapping equipment, Automatic meat wrapper, box cutter, lobster tanks Personal Protective Equipment: Goggles, Gloves, Cutting Gloves, Fryer Gloves, Oven Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 70 lbs. Travel Percent Overnight Occasional No Shift(s) Varied shifts, to include morning, afternoon, evening and closing shifts. Includes a minimum of one (1) closing shift each week Job Tag #WD
    $32k-58k yearly est. Auto-Apply 14h ago
  • MANAGER OF CUSTOMER SERVICE

    Lynx 4.6company rating

    Customer service manager job in Orlando, FL

    Position Description: This position is responsible for leading and managing the operations of the Customer Service - Mobility Services Division. Key areas of oversight include the mobility services call center, fare media sales and information functions at LYNX Central Station (LCS), customer relations, the Lost and Found Program, customer ID program, and all Travel Training workshops and presentations. The position also involves real-time monitoring of performance metrics, representative activity, and operational conditions such as detours and weather impacts. The incumbent ensures service levels are consistently met, proactively adjusts staffing using scheduling tools, and supports frontline staff with the resources and guidance needed to deliver high-quality service. Additionally, this role fosters strong partnerships with subcontractors in the ACCESS LYNX and NeighborLink divisions. This position is considered safety-sensitive and subject to the provisions of the Substance Abuse Program Policy for Safety Sensitive Positions. Essential Functions: This list is intended to indicate the general nature and level of work performed by employees within this classification and is not designed to be interpreted as an exhaustive listing of all tasks required of employees assigned to the job. All employees will be expected to perform other duties as assigned. All jobs require regular and reliable attendance. Represents LYNX at public, private, and community events, including outreach meetings and forums. Collaborates with advocacy groups and manages programs such as Advantage and Youth ID to enhance service awareness and rider engagement. Partners with the Supervisor of Eligibility to support the Travel Training program for individuals and organizations. Leads and supervises division personnel, delegates tasks, monitors progress, and conducts regular staff meetings to address issues and provide guidance. Oversees staffing, training, and operations at LYNX Central Station to ensure effective customer service and timely dissemination of information. Upholds LYNX's core values, mission, vision, and service standards. Engages with advocacy 9organizations and participates in access and disability committees to promote inclusive transportation. Manages customer interactions across all channels, ensuring timely resolution and provides feedback to contractors for service improvements. Analyzes customer feedback and satisfaction data to evaluate service effectiveness and prepares reports for the Board. Identifies and resolves performance issues within the department and among subcontractors through training, resource allocation, and technology enhancements. Monitors and manages operating and capital budgets, ensuring cost control and timely contract payments. Responds to service disruptions caused by street closures, detours, or weather, and implements solutions to maintain schedules. Communicates with LYNX leadership regarding service-impacting issues and public perception concerns. Manages multiple projects and contributes to large-scale initiatives. Promotes cross-departmental collaboration to develop and implement customer-focused strategies. Monitors internal and external trends to support strategic planning, service enhancements, and call volume forecasting. Works closely with paratransit subcontractors and NeighborLink to improve rider experience and service performance. Required Qualifications: Bachelor's degree from a regionally or nationally accredited institution in transportation, business administration, public administration, or a related field. At least five years of full-time professional experience in customer service program administration, including three years in a supervisory or management role. Experience must include work with services for individuals with disabilities (paratransit). Additional directly related experience beyond the minimum requirement may substitute for the required education on a year-for-year basis. Must possess and maintain a valid Florida Driver's License and safe driving record. Desired Qualifications: Five years of experience in paratransit operations. Knowledge, Skills, and Abilities (KSAs): Strong knowledge of Americans with Disabilities Act (ADA), Section 504, and Federal Transit Administration (FTA) policies and compliance requirements. Understanding of customer service operations, quality management, and relevant sponsoring agencies (e.g. MetroPlan, Transportation Disadvantage Commission). Familiarity with automated demand/response reservation and dispatch systems. Proficiency in budgeting, financial analysis, and cost estimation. Ability to analyze performance data, make statistical inferences, and manage sensitive information with professionalism. Strong organization and time management skills; adaptable to change. Ability to exhibit a professional, courteous demeanor. Ability to work in a diverse environment. Excellent communication and interpersonal skills, including the ability to establish and maintain positive working relationships with those encountered in the course of work using principles of excellent service. Work Environment and Special Considerations: Works in an office environment with occasional local and out-of-state travel. This position requires close visual acuity to perform an activity such as viewing a computer terminal and extensive reading. Cell Phone Use: The Agency anticipates that this position's incumbent must be available throughout the workday and, on some occasions, after regular work hours. Therefore, as a condition of employment, the incumbent will be issued a cell phone and must adhere to the agency's Wireless Communication Policy. Support Personnel Workforce Members: LYNX provides the community with much needed public transportation, and it is important for the Agency to resume its services as quickly and as safely as possible in the event of any natural, technological, or human-caused emergency or disaster. This position is considered support personnel of LYNX's emergency preparation and response efforts during an emergency or disaster and as such, shall be expected to return to their normal work schedule as soon as possible or when otherwise notified after the emergency has occurred. Sponsorship Notice: LYNX does not sponsor employment-based visas, including H-1B. All candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Rate will be determined by the qualifications of candidates who exceed the minimum requirements. Applications are reviewed as received, and interviews will be scheduled for the most qualified candidates, as applications are reviewed. Your talent, skills and experience will be rewarded with a competitive compensation package. FREE employee only health insurance Dental, vision, short-term and long-term disability insurance available Retirement plan Life insurance Paid vacation and sick leave Paid holidays FREE LYNX bus transportation for employee, spouse and children Employee wellness center
    $37k-62k yearly est. 18d ago
  • Customer Service Manager

    Frontline Insurance

    Customer service manager job in Orlando, FL

    Job DescriptionSalary: At Frontline Insurance, we are on a mission to Make Things Better, and our Customer Service Manager plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one. What makes us different? At Frontline Insurance, our core values Integrity, Patriotism, Family, and Creativity are at the heart of everything we do. Were committed to making a difference and achieving remarkable things together. If youre looking for a role, as a Customer Service Manager, where you can make a meaningful impact and grow your career, your next adventure starts here! Our Customer Service Manager enjoys robust benefits: Hybrid work schedule! Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term). Financial Security: 401k Retirement Plan with a generous 9% match Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members. What you can expect as a Customer Service Manager: Actively manage the Customer Service team to deliver timely, accurate, and high-quality service supporting the Underwriting Department. Assist team members in resolving complex issues and provide guidance on underwriting guideline changes and their impact on assigned work. Assist in training initiatives for new hires and ongoing staff educational development. Collaborate with senior underwriting management to develop and implement policies, strategies, and process improvements. Document and address performance or conduct issues promptly, maintaining accurate HR records. Ensure compliance with company policies, regulatory requirements, and quality standards. Handle and oversee special projects assigned by leadership. Monitor team performance in real-time and ensure service level targets are consistently met. Oversee escalated customer calls and ensure prompt resolution. Participate in the development, testing, and implementation of new software and programs to improve operational efficiency. Participate in requirement workshops and assist with sign offs for new initiates and system enhancements. Prepare and distribute weekly production and performance reports. Conduct semi-annual and annual performance reviews for team members. Foster a positive team environment that encourages collaboration, accountability, and continuous improvement. Monitor team performance, provide ongoing feedback, and implement strategies to enhance efficiency and productivity. Supervise daily operations by setting priorities, scheduling tasks, and making necessary adjustments to ensure queues and deadlines are met efficiently Perform quarterly spot checks and time gap assessments; implement coaching plans as needed, with increased frequency if concerns arise. Direct daily operations of the Customer Service Department by setting priorities, assigning tasks, and adjusting schedules to maintain workflow. What we are looking for as a Customer Service Manager: High School Degree required. Bachelors degree in related field preferred Minimum of3+ years of experience in Property & Casualty Insurance, Sales/Customer Service, and/or Call Center operations (preferred). At least one year of prior management or supervisory experience (preferred). An active 4-40, 20-44, or 2-20 license is required. CPCU designation is preferred. Why work for Frontline Insurance? At Frontline Insurance, were more than just a workplace were a community of innovators, problem solvers, and dedicated professionals committed to our core values:Integrity, Patriotism, Family, and Creativity. We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive. Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $32k-58k yearly est. 2d ago
  • Customer Support Manager

    Wonder Works Construction

    Customer service manager job in Fort Pierce, FL

    Wonder Works is one of the most respected Development and Construction firms in the Tri-State area that have earned its reputation by building with integrity and quality since 1987. The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer. Job Description We are looking for a motivated and experienced Customer Support Manager to lead our customer support department. The Customer Support Manager will be responsible for driving superior customer support to business clients through policies, procedures, and setting of goals. You will be up-to-date on industry products and trends, and train staff accordingly. The ideal candidate will have proven experience working in a customer support position, show excellent leadership and interpersonal skills, have great communication skills, and be a role model and mentor to staff. Pay: $20.00 - $35.00 per hour. Customer Support Manager Responsibilities: Managing the customer support department's day-to-day functions. Responding to escalated customer support issues. Implementing customer support processes to enhance customer satisfaction. Formulating and revising customer support policies and promote their implementation. Informing the team of all new information related to products, procedures, and trends. Assessing support statistics and preparing detailed reports on the findings. Interviewing and hiring new employees. Overseeing and evaluating the team's ongoing training efforts. Delivering performance evaluations and following the disciplinary process according to company policy. Managing the budget of the customer support department. Qualifications Customer Support Manager Requirements: High school diploma or equivalent. Proven experience as a Customer Support Specialist, preferably within a similar environment. Thorough knowledge of legislation pertaining to consumer protection. Prior experience in a managerial or supervisory role will be advantageous. Top-notch oral, written, and interpersonal abilities. Well-developed arbitration skills with the ability to remain impartial. Affinity for multitasking with precision. Capacity to accept and utilize constructive criticism. Alignment with our company's values. Additional Information Wonder Works employees have a winning attitude and champion innovation, teamwork and accountability through a results-oriented, customer-centric, and fun culture. We offer various health and financial benefits, learning and growth opportunities, competitive salary compensation, rewarding bonus programs, and a wide range of work-life benefits designed to make your life easier. All your information will be kept confidential according to EEO guidelines.
    $20-35 hourly 1h ago
  • Customer Experience Manager

    Coastal Hyundai

    Customer service manager job in Melbourne, FL

    Job Title: Coastal Hyundai Customer Experience Manager Company Overview: Join our dynamic team at Coastal Hyundai, where we redefine automotive excellence through unparalleled customer service and exceptional experiences. As a leading dealership in the industry, we are dedicated to delivering top-notch service and forging lasting relationships with our valued customers. Position Overview: We are seeking a passionate and customer-centric individual to join us as a Customer Experience Manager. In this role, you will be the driving force behind our commitment to delivering exceptional service at every touchpoint. You will oversee all aspects of the customer journey, ensuring that every interaction exceeds expectations and reflects our brand's values. Key Responsibilities: Develop and implement strategies to enhance the overall customer experience, from initial inquiry to post-purchase follow-up. Serve as the primary point of contact for customer feedback, inquiries, and concerns, promptly addressing and resolving issues to achieve customer satisfaction. Collaborate with sales, service, and other departments to streamline processes and optimize the customer journey. Utilize customer feedback and data analytics to identify areas for improvement and implement initiatives to enhance the customer experience. Stay up-to-date on industry trends and best practices in customer experience management, continuously seeking opportunities for innovation and improvement. Qualifications: Strong leadership and interpersonal skills, with the ability to motivate and inspire a team. Excellent communication skills, both verbal and written, with the ability to effectively engage with customers and colleagues at all levels. Analytical mindset, with the ability to interpret data and insights to drive informed decisions. Detail-oriented with strong organizational and time management skills. Passion for the automotive industry and a genuine desire to create memorable experiences for customers. Benefits: Competitive salary and performance-based incentives. Comprehensive health, dental, and vision insurance plans. 401(k) retirement savings plan with employer match. Paid time off and holidays. Ongoing training and development opportunities. Employee discounts on vehicle purchases, service, and parts. Join Our Team: If you are passionate about delivering exceptional customer experiences and thrive in a fast-paced, team-oriented environment, we want to hear from you! Join us at Coastal Hyundai and be part of a winning team that is dedicated to excellence in every aspect of the automotive industry. How to Apply: To apply for the Customer Experience Manager position, please submit your resume and a cover letter outlining your qualifications and why you are the ideal candidate for this role. We look forward to welcoming you to our team! By sending a message, you agree to our Terms. Read our Privacy Policy. Don't share sensitive info. Chats may be reviewed and used to train our models. Learn about your choices.
    $29k-58k yearly est. Auto-Apply 60d+ ago
  • Customer Experience Coordinator - Viera, FL

    Veterinary Emergency Group

    Customer service manager job in Viera East, FL

    ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience-not only for people and their pets, but also for everyone who works here-our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work . THE JOB As a Customer Experience Coordinator, your job is to define the customer's experience through service, focus, and participation-so, you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say yes and put patient and customer experience above all else. In this role, you'll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. WHAT YOU'LL DO Greet every customer with warmth and urgency, whether in person, over the phone, or online Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly Deliver personalized, memorable experiences-always looking for creative ways to say “yes” to customer needs Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate Keep nurses and doctors updated on customer needs for a seamless care experience. Provide confidential, compassionate guidance on financial options and end-of-life decisions Process payments accurately while protecting personal and financial information Follow up with customers after visits to check on their pet's care and strengthen relationships Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital WHAT YOU NEED 2+ years of experience in a customer service role Advanced knowledge in computer programs and practice management software Highly organized, with strong attention to detail A strong communicator; able to interact positively with anyone and everyone A strong multitasker, able to thrive amid chaos High emotional intelligence, able to read a room and plan and act accordingly Adaptable and amenable in high stakes environments Must be willing to work in a noisy environment with strong or unpleasant odors Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU Competitive compensation, including base and 401K match Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend. Clinical student loan repayment so you don't need to worry about your student debt Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families Flexible work schedules to support your life outside of work Generous employee referral program, so our awesome people can bring in more awesome people And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry DEI At VEG, diversity is not just a word-it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve-where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.
    $29k-57k yearly est. Auto-Apply 7d ago
  • Customer Experience Adv

    El Car Wash Malabar East, LLC

    Customer service manager job in Palm Bay, FL

    Job Description What you'll be doing: The Customer Experience Advisor will play a key role in enhancing the customer experience while driving sales performance. You will be responsible for engaging with customers, addressing their needs, educating them about our service offerings, and ensuring a seamless and positive interaction. Your goal is to create an exceptional experience that promotes customer satisfaction, loyalty, and repeat business while maximizing the conversion of retail customers into El Car Wash members. Greet customers warmly and provide assistance during their purchase decisions and throughout their store experience. Address customer inquiries, concerns, and complaints professionally and promptly. Provide detailed information on car wash services, memberships, and promotions. Educate customers about the benefits of various service options and upsell where appropriate. Achieve sales targets and contribute to the overall revenue goals of the car wash. Ensure a clean, safe, and welcoming environment for customers. Assist with the daily operation of the car wash, including managing transactions and handling card payments. Perform routine maintenance checks and ensure equipment is functioning correctly. Collaborate with team members to ensure efficient operations and high service standards. Build and maintain strong relationships with customers to encourage repeat business. Collect and communicate customer feedback to pinpoint areas for improvement and enhance service quality. Additionally, log client issues within Micrologic to ensure they are addressed effectively. Follow up with customers as needed to resolve issues or address concerns. Work collaboratively with team members to ensure high service standards and efficient operations. Contribute to a positive team environment and support colleagues in achieving common goals. Full Service (If applicable) Manage cash transactions accurately, making changes as needed and ensuring compliance with company policies. Maintain an organized and efficient cashier area Ensure a clean, safe, and welcoming environment, including the cleanliness of the lobby and bathrooms What you'll bring to the team: Strong interpersonal and communication skills, with the ability to engage and build rapport with customers. Proven ability to meet or exceed sales goals and drive customer satisfaction. Excellent problem-solving skills and the ability to handle customer complaints with professionalism. Detail-oriented with a strong commitment to providing exceptional service. Ability to work flexible hours, including evenings, weekends, and holidays. Able to stand for extended periods and work outdoors in various weather conditions, including rain, snow, and sun. Basic computer skills and familiarity with point-of-sale systems. COMPETENCIES Communication Product Knowledge Customer Centric Approach Technical Skills Problem- Solving El Car Wash Benefits: Full Comprehensive Benefits 401K Retirement Savings Plan with a 4% Match! FREE Money!! On-the-Job Training and Career GROWTH Pet Insurance Work-Life Balance Mental Health Days Paid Time Off Maternity Leave Paternity Leave Tuition Reimbursement Neurodivergent Hiring Program FREE Car Washes! A little bit about us: Founded in 2011 and proudly headquartered in Miami, El Car Wash is Florida's #1 express car wash and we're just getting started. At EL, we're not just washing cars. We're transforming the car wash experience. With state-of-the-art technology, eco-friendly practices, and an unmatched customer experience, El Car Wash is setting a whole new standard. Our unlimited wash programs, customer-first amenities, and innovative services make us a destination, not just a stop. At El Car Wash, our people drive our success. We're passionate about creating a fantastic work environment, empowering neurodivergent individuals, supporting our Veterans, and giving back to the communities we call home. From partnerships with the Florida Panthers and Detroit Lions, to collaborations with Baptist Health, AdventHealth, and Zoo Miami, we're committed to making a difference- both on and off the road. Join a team that's fast-growing, community-driven, and committed to excellence. Your career is about to shine! El Car Wash is an Equal Opportunity Employer
    $29k-58k yearly est. 26d ago
  • Customer Experience manager

    Michaels 4.2company rating

    Customer service manager job in Orlando, FL

    Store - ORL-WATERFORD LAKES, FLDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit **************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $23k-41k yearly est. Auto-Apply 60d+ ago
  • US Customs and Foreign Trade Zone Manager

    Airbus U.S. Space & Defense, Inc. 4.9company rating

    Customer service manager job in Merritt Island, FL

    Job Description Airbus U.S. Space & Defense, Inc offers advanced solutions to meet the most complex U.S. defense, security, space, and intelligence requirements. Celebrating over 50 years in the US, we remain a trusted government partner, leveraging world-class satellite, laser communication, rotor and fixed wing solutions to help our national security, defense and space focused customers meet their missions. Airbus U.S. looks to employ a commitment driven team, dedicated to enabling our customer's mission success. We are committed to maintaining a diverse and inclusive work environment and a welcoming and engaging staff. With competitive compensation and superior employee benefits, as well as a commitment to fostering individual career growth, Airbus U.S. is the place where top talent wants to work. Position Summary You will oversee the development and maintenance of procedures, manage daily Foreign Trade Zone (FTZ) operations, and ensure full compliance with U.S. Customs and Border Protection (CBP) regulations. This position requires accurate inventory control and documentation, along with responsibility for regulatory reporting, system administration, audits, and risk management. Additionally, you will collaborate across departments to enhance compliance and drive operational efficiency. The US Customs & FTZ Manager is within the Operations organization and reports to the Director Transport, Customs & Logistics. You will work with Customs authorities, internal customers, freight forwarders and brokers. Position Responsibilities: Customs & FTZ Operations Management (45%) Maintain our FTZ agreement (Production Notification Scope of Authority) in line with business needs. Ensure products are properly classified in accordance with US Customs regulations and maintain SAP Database. Oversee daily activities: entry 7501, admissions E214, withdrawals, inventory tracking and perform Customs operations to meet high standards in terms of deadlines, costs, and reliability. Manage exports from FTZ (T&E) Reconcile ACH-PMS. Monitor FTZ savings and prepare annual reports (e.g., Blanket CBP Form 216, Annual Reconciliation, OFIS reporting). Monitor the performance of our Customs broker and ensure compliance with key performance indicators (KPIs) to achieve optimal Customs operations. Collaboration with Customs authorities: collaborate with local and national Customs authorities and FTZ trade associations such as NAFTZ to maintain strong relationships and ensure compliance with all regulations. Inventory & Recordkeeping (20%) Maintain and audit Inventory Control and Recordkeeping System (ICRS). Perform daily inventory reconciliation between SAP and FTZ software. Record keeping for all FTZ-related documentation. System Administration & Data Integrity (10%) Manage FTZ operating systems Validate data integrity between FTZ systems and ERP platforms. Support FTZ software implementations (new ICRS) and process improvements. Risk Management (15%) Evaluate compliance risks and propose mitigation strategies. Implement KPIs to measure efficiency and compliance. Identify opportunities for continuous improvement of Customs processes and work to implement changes to optimize operations. Training & Stakeholder Collaboration (10%) Train staff on FTZ compliance and operational procedures. Provide guidance to internal teams on FTZ-related matters. Qualified Experience / Skills / Training: Minimum bachelor's degree or equivalent combination of education and experience in relevant field such as Customs, FTZ manufacturing or international trade. Minimum 5 years relevant work experience in Customs management. S. Customs Broker License is preferred. Certified Export Specialist (CES) or Certified Customs Specialist (CCS) preferred NAFTZ FTZ Certification preferred Strong, demonstrable knowledge of U.S. Customs laws and regulations. Knowledge of International Customs laws preferred. Highly proficient written and spoken English. Mastering SAP is required. Ability to work independently and in a team and a transverse environment. FTZ manufacturing experience preferred. Experience with voluntary customs initiatives (C-TPAT, etc.) preferred. Equal Employment Opportunity: Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status, or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. By submitting your resume or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation, or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ***************. Company Website: **************** Job Posted by ApplicantPro
    $41k-68k yearly est. Easy Apply 7d ago
  • Security Zone Manager

    Loews Hotels

    Customer service manager job in Orlando, FL

    At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? * We offer excellent benefits and perks including one free meal per shift and free theme park access. * We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. * We embrace diversity at our core and offer the opportunity for all team members to reach their potential. * We invest in training and development opportunities for all team members. * We promote social responsibility by being a good neighbor in the community. * We care for you, just as we care for others. About Lakewood Regional Support Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications. Responsible within a multi-hotel "Security Zone" for Management of all Security functions and staff in the performance of their duties pertaining to: controlling access to, conducting physical inspections of and monitoring surveillance cameras located at the facilities, which constitute Loews Hotels at Universal Orlando. Investigation of breeches in security and/or violations of safety protocols to determine most probable cause and possible solution(s). To ensure the safety and security of guests and employees and the protection of LHUO property and assets. Job Duties * Is the primary Security point of contact within an assigned multi-hotel Security Zone, for all issues relating to staff training and communication, hotel meetings, Hotel Managing Director liaison and follow-up. * Directs the Security Staff shift assigned to the specific multi-hotel Security Zone. * Conducts employee hiring interviews, coaching and counseling sessions and recommends for termination when appropriate. * Is responsible for the completion of shift schedules. * Supervises activities of all Security Office, Employee Entrance and Patrol Officer operations as outlined in the Standards of Performance Manual for Security Officers * Performs Security Department training related activities * Thoroughly understands all Hotel Emergency Response Procedures and assists in the coordination of all emergency response activities * Oversees access control activities at all facility employee entrances, ensures that only authorized individuals enter * Ensures maintenance of visitor sign-in/out logs and issuance of temporary passes to visitors/vendors * Oversees inspection of all packages entering and exiting through facility employee entrances, denies access to or removal of unauthorized materials * Oversees verification that all materials leaving facilities are accompanied by a completed, signed package removal pass, confiscates and turns over to management, all materials not properly authorized * Maintains signature lists of Management personnel authorized to sign package removal passes * Patrols front of house, back of house and exterior hotel areas, reporting any safety or security hazards, unacceptable behavior, or suspicious persons. * Prepares necessary maintenance requests for safety related maintenance requirements identified * Monitors CCTV cameras, radio communications, and Fire Control Computers * Documents all security related issues and assistance provided in appropriate Security reports * Oversees lost and found activities in accordance with hotel policies * Enforces hotel rules/regulations in accordance with Employee Manual and hotel policy * Monitors and ensures compliance to hotel key control policies by all employees * Interacts with guests in a courteous and professional manner * Responds to all guest and employee incidents, gathers information, secures area if necessary to preserve evidence * Investigates breeches in security and guest and employee accidents * Questions witness' to incidents, examines incident scenes, gathers evidence and data to assist in determination of cause and identification of areas where corrective actions are indicated * Performs lock interrogation operations whenever necessary as part of departmental incident investigation * Assists Director in performance of periodic safety and security inspections * Works closely with LHUO Risk Manager to identify areas of potential loss/liability * Assists Director and Risk Manager in development of loss prevention procedures and policies * Completes all daily reports in accordance with the Safety Security Manual * May operate departmental vehicles to include electric personnel transport vehicles, Security vehicles, bicycles * May assist in the distribution of employee paychecks * Ensures that all after hour storeroom entries are documented, and that the reason for entry is indicated and that proper requisitions are obtained for all items removed * Assists other hotel employees in applying Bloodborne Pathogen Exposure Control policies * Answers department phone lines in prompt and courteous manner in accordance with all Loews Hotels standards * Other duties as assigned General * Promotes and applies teamwork skills at all times * Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance * Is polite, friendly, and helpful to guests, management and fellow employees * Executes emergency procedures in accordance with hotel standards * Complies with required safety regulations and procedures * Attends appropriate hotel meetings and training sessions * Maintains cleanliness and excellent condition of equipment and work area * Complies with hotel standards, policies and rules * Recycles whenever possible * Remains current with hotel information and changes * Complies with hotel uniform and grooming standards Qualifications * Associates Degree or equivalent preferred * Excellent observation, communication, guest service and report writing skills * Minimum three + years previous Security supervisory experience in large convention hotel environment * Possess CPR and First Aid certification, or ability to obtain and maintain. * Ability to speak, read and write English fluently * Able to work a flexible schedule, including weekends and holidays
    $33k-58k yearly est. Auto-Apply 60d+ ago
  • Security Zone Manager

    Lakewood Regional Support Bldg

    Customer service manager job in Orlando, FL

    Job Description At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our ”power of we” culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others. About Lakewood Regional Support Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications. Responsible within a multi-hotel ”Security Zone” for Management of all Security functions and staff in the performance of their duties pertaining to: controlling access to, conducting physical inspections of and monitoring surveillance cameras located at the facilities, which constitute Loews Hotels at Universal Orlando. Investigation of breeches in security and/or violations of safety protocols to determine most probable cause and possible solution(s). To ensure the safety and security of guests and employees and the protection of LHUO property and assets. Job Duties Is the primary Security point of contact within an assigned multi-hotel Security Zone, for all issues relating to staff training and communication, hotel meetings, Hotel Managing Director liaison and follow-up. Directs the Security Staff shift assigned to the specific multi-hotel Security Zone. Conducts employee hiring interviews, coaching and counseling sessions and recommends for termination when appropriate. Is responsible for the completion of shift schedules. Supervises activities of all Security Office, Employee Entrance and Patrol Officer operations as outlined in the Standards of Performance Manual for Security Officers Performs Security Department training related activities Thoroughly understands all Hotel Emergency Response Procedures and assists in the coordination of all emergency response activities Oversees access control activities at all facility employee entrances, ensures that only authorized individuals enter Ensures maintenance of visitor sign-in/out logs and issuance of temporary passes to visitors/vendors Oversees inspection of all packages entering and exiting through facility employee entrances, denies access to or removal of unauthorized materials Oversees verification that all materials leaving facilities are accompanied by a completed, signed package removal pass, confiscates and turns over to management, all materials not properly authorized Maintains signature lists of Management personnel authorized to sign package removal passes Patrols front of house, back of house and exterior hotel areas, reporting any safety or security hazards, unacceptable behavior, or suspicious persons. Prepares necessary maintenance requests for safety related maintenance requirements identified Monitors CCTV cameras, radio communications, and Fire Control Computers Documents all security related issues and assistance provided in appropriate Security reports Oversees lost and found activities in accordance with hotel policies Enforces hotel rules/regulations in accordance with Employee Manual and hotel policy Monitors and ensures compliance to hotel key control policies by all employees Interacts with guests in a courteous and professional manner Responds to all guest and employee incidents, gathers information, secures area if necessary to preserve evidence Investigates breeches in security and guest and employee accidents Questions witness' to incidents, examines incident scenes, gathers evidence and data to assist in determination of cause and identification of areas where corrective actions are indicated Performs lock interrogation operations whenever necessary as part of departmental incident investigation Assists Director in performance of periodic safety and security inspections Works closely with LHUO Risk Manager to identify areas of potential loss/liability Assists Director and Risk Manager in development of loss prevention procedures and policies Completes all daily reports in accordance with the Safety Security Manual May operate departmental vehicles to include electric personnel transport vehicles, Security vehicles, bicycles May assist in the distribution of employee paychecks Ensures that all after hour storeroom entries are documented, and that the reason for entry is indicated and that proper requisitions are obtained for all items removed Assists other hotel employees in applying Bloodborne Pathogen Exposure Control policies Answers department phone lines in prompt and courteous manner in accordance with all Loews Hotels standards Other duties as assigned General Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow employees Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Qualifications Associates Degree or equivalent preferred Excellent observation, communication, guest service and report writing skills Minimum three + years previous Security supervisory experience in large convention hotel environment Possess CPR and First Aid certification, or ability to obtain and maintain. Ability to speak, read and write English fluently Able to work a flexible schedule, including weekends and holidays Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
    $33k-58k yearly est. 4d ago
  • Supervisor Loan Servicing

    Description This

    Customer service manager job in Orlando, FL

    WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals. Here's why you will love it here: Recognition Programs and Rewards Excellent health care options, including medical, dental, and vision A people-first culture Go Hilton: Travel Discounts Program Hilton hotel rates worldwide. Perks at work: Employee Pricing platform Employee Assistance Program that supports your physical and mental well-being. Paid Vacation Time and Paid Sick Days 401(k) program with company match Tuition reimbursement programs Numerous learning and advancement opportunities And more! What Will I be Doing? This position oversees the day-to-day operations in the Loan Servicing department. It also creates/updates written procedures and work instructions, facilitates training, and assists in the compilation of data and reports regarding the performance of the mortgage receivables serviced by HGV. This position works closely with Operations in order to automate and streamline processing activities, utilizing all available technology. What Are We Looking For: Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience: Associates' Degree 3-5 years or related experience 1+ year of management or supervisory experience Highly proficient computer skills, including Windows and Microsoft Office products, particularly Excel. Experience automating and standardizing operational processes. Excellent organizational skills and attention to detail Excellent verbal and written communication skills Ability to work in a team environment Accounting experience Experience working in a mortgage/loan servicing application, such as LSAMS, Servicing Director or other Willingness to work occasional overtime, including weekends and holidays Bachelor's Degree 5+ years of related experience 2+ years management or supervisory experience In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred: HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. *Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Additional Responsibilities include: Review, delegate, and approve work performed by Loan Servicing staff at all levels. Assist in the development and implementation of strategies for operational activities, including posting payments, collections, and cancellations due to foreclosures and bankruptcies. Oversee the accurate completion of cash reconciliation duties and the resolution of reconciling items. Ensure compliance with internal and external reporting requirements, including IRS reporting (Forms 1098, 1099). Complete all required audit requests including review of loan servicing controls, provide sample sets, and cash reconciliation support. Work effectively with HGV team members across departments to effect changes and complete special projects required as part of company-wide goals and objectives. Assist management with staff performance reviews Train and cross-train fellow team members on various functions. Create and/or update SOPs to ensure accuracy per established policy. Run existing reports and/or facilitate the creation of new reports utilized to perform duties. Identify operational control points and weaknesses, and associated exposures. Develop an acute understanding of the utilization of available technology and document process flows. Review, adjust, and approve team member timecards and attendance. Assist team members with onboarding and ongoing maintenance of all applicable work-related resources. Carry out any reasonable request by management. Embody the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now, Complete all required Company training/compliance courses as assigned. Adhere to Company standards and maintain compliance with all policies and procedures. Perform other related duties as assigned.
    $33k-56k yearly est. Auto-Apply 44d ago
  • Managed Services, Customer Success Supervisor

    Willscot Corporation

    Customer service manager job in Kissimmee, FL

    At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico. Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We're deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot and who we are, click here. Build your future with us! ABOUT THE JOB: The Managed Services Supervisor is responsible for overseeing a team of Managed Services/3PV Sales Support & AP Billing Coordinators, ensuring the success of the Managed Services order fulfillment activities across the modular and storage WS business. The Supervisor will maintain excellent service productivity and efficiency standards, respond efficiently to customer inquiries, strive for high customer satisfaction and excel in WS Core Values. WHAT YOU'LL BE DOING: * The job provides a variety of customer service support duties to customers and ensures that timely and accurate information is provided in a professional manner. Coordinates transactions adhering to support customer needs * Assist with hiring, developing, motivating and retaining staff. Assist with training all new employees and implement relevant new policy and procedures. * Drives key metrics to ensure deliveries and returns are supported in a safe and efficient manner that meets best in class customer support. * Drive compliance around the transactional order process to ensure accuracy. Drives system compliance around the process which improves communication around delivery, installation and returns for the customer. * Ensures Managed services/3PV Sales Support & AP Billing Coordinators are transacting in the most efficient manner in order to reduce cost while providing best in class customer & vendor support. * Drives a high level of communication between the Transportation Coordinator, Customer Success Specialist and Branch to support on time and in full delivery. * Provides a high level of value-added service to internal customers. * Assist with reconciling vendor invoice disputes in a timely fashion. EDUCATION AND QUALIFICATIONS: Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Education and Experience: * High School Diploma or equivalent * 2-3 years of supervisory experience. * Bachelors degree preferred. Required Skills and Abilities: * Able to build and maintain strong collaborative relationship across all levels and departments. * Experience implementing a centralized customer support function is a plus * Proven leadership background in a customer call center environment, ability develop, mentor and empower the managed services team while creating a culture of accountability. * Proficient with MS Office/Excel/Word/Outlook as well as Salesforce.com and SAP * Capable of pulling and analyzing data to deliver insights on performance and strong ability to produce high-quality PowerPoint presentations for customer interactions and senior management. Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed. All regular WillScot Holdings Corp. positions offer generous benefits including medical, dental, vision, disability and life insurance, paid time off, Company holidays, tuition reimbursement, and 401(k) with match. Most positions also have variable pay opportunities including commission or bonus, performance rewards, or incentive programs. More information about benefits may be found here. WillScot provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. WillScot embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills. The more inclusive we are, the stronger we will be!
    $33k-56k yearly est. 49d ago

Learn more about customer service manager jobs

How much does a customer service manager earn in West Melbourne, FL?

The average customer service manager in West Melbourne, FL earns between $24,000 and $77,000 annually. This compares to the national average customer service manager range of $35,000 to $105,000.

Average customer service manager salary in West Melbourne, FL

$43,000

What are the biggest employers of Customer Service Managers in West Melbourne, FL?

The biggest employers of Customer Service Managers in West Melbourne, FL are:
  1. Percepta
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