Assistant Service Center Manager
Customer service manager job in Racine, WI
Geared for the Driven
At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures in line with CDC guidance. It's our goal to not only serve but to earn the trust of our communities and have each other's backs.
Whether you're looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you'll find it all at VIOC. With an award-winning training program and fair and honest values, we're here to help you reach every milestone.
What you'll do
As an Assistant Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the move, interacting with your team and customers to find the best solutions for their vehicle's needs while building loyalty. You will also enjoy playing a role in your team members' success. If you are ready to take the initiative, we're here to help you put your career on the fast-track to success.
Deliver a positive first impression to each guest with a warm and friendly greeting
Build trust and win repeat, loyal customers
Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center
Responsible for inventory, labor management and financial performance of the service center.
Become familiar with Environmental, Health & Safety (EH&S) compliance and other policies and procedures
Mentor, lead and train the team to optimize their development
Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
Provide superior customer service leadership
How you'll succeed
You are friendly and willing to work as part of customer-focused team
Have effective interpersonal, oral communication skills
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
Knowledge of cash handling, facility and safety control policies and practices
Ability to occasionally lift up to 50 pounds
Be able to stand for extended periods of time and climb stairs
Have full mobility and are able to twist, stoop and bend
High school diploma or equivalent
Six months of supervisory experience or related experience/training preferred
Benefits include:
Competitive pay & flexible work schedule
On-the-job training
Paid biweekly
Company provided uniforms and tools
We promote from within-a commitment we are passionate about
No late evenings
Paid time off and holidays*
Medical, dental, vision, and 401(k) savings plans*
*Terms and conditions apply, and benefits may differ depending on location
Ivy Lane Corp is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email
****************************
to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Client Service Manager
Customer service manager job in Wisconsin
Company - Our client is a nationally recognized leader in the printing and visual communications industry, known for delivering high-quality, customized print and graphics solutions across retail, healthcare, and corporate sectors. They are a long-established, innovation-driven organization with a reputation for excellence in customer service and production quality.
Job Title - Client Service Manager
Location - Minneapolis-Saint Paul area, Wisconsin, United States (In-office)
Role Type - Direct Hire
Must Have Skills:
Prior client services or customer service experience
Prior specialty print experience
Ability to manage change
Strong leadership ability
In-office requirement
Responsibilities and Job Details:
Serve as the primary liaison between clients, sales, and production teams to ensure projects meet specifications, budgets, and deadlines.
Oversee and manage client relationships, maintaining high levels of satisfaction and identifying growth opportunities within existing accounts.
Lead, mentor, and develop the customer service team to deliver exceptional service.
Manage print projects from initiation through completion, ensuring on-time delivery and quality outcomes.
Coordinate production schedules and facilitate effective communication across departments.
Resolve client inquiries and issues promptly and professionally.
Drive operational excellence and process improvement within the customer service function.
Support strategic initiatives focused on client retention and account growth.
Ensure compliance with company policies, safety standards, and quality benchmarks.
Utilize Microsoft Office, Adobe Acrobat, and ePS/EFI Pace software for project management and documentation.
Foster a collaborative and proactive environment that promotes client success and team performance.
Contribute to business development efforts by identifying opportunities for expanded client engagement.
Plant Manager - Sawyer County, WI
Customer service manager job in Wisconsin
We're partnering with a leading innovator in the specialty chemicals and advanced materials space. This organization plays a critical role in supporting everyday life by developing technologies that enhance the safety, purity, and performance of products used in food, water, healthcare, housing, and more. With a strong foundation in science and an unwavering commitment to quality, they deliver high-performance solutions that power essential industries. Their collaborative approach and people-first mindset make them not just a supplier-but a strategic partner.
Are you a strategic leader passionate about manufacturing performance, team development, and continuous improvement? We are seeking a dynamic Plant Manager to oversee a facility in Hayward, WI. In this pivotal role, you'll champion safety, efficiency, and innovation-ensuring our operations run smoothly, cost-effectively, and in full alignment with customer expectations. If you're ready to make a measurable impact and grow with a company that values leadership, collaboration, and results, we'd love to meet you.
Role Summary:
The Plant Manager reports directly to the Director of Manufacturing. This role focuses on maintaining a safe work environment, minimizing manufacturing costs, and consistently meeting product specifications with minimal variability. The Plant Manager is also accountable for on-time, in-full order fulfillment-driving customer satisfaction. Additionally, the role includes setting annual budgets and performance goals, and actively managing operations to achieve those targets.
Ensures operations and projects comply with all company policies, HSE standards, and regulatory requirements.
Builds a collaborative, innovative team environment and integrates diverse ideas into decision-making.
Delivers project and departmental goals on time, within budget, and to quality standards.
Drives cost efficiency by optimizing production rates, reducing waste, and managing energy and labor use.
Communicates team goals with clarity to inspire engagement and performance.
Develops annual plans and aligns budgets with business objectives, cascading priorities to the team.
Provides full-cycle performance management, including goal setting, coaching, feedback, and career development.
Ideal Candidate:
Bachelors' Degree (in Engineering or Science preferred)
Proven leadership experience managing teams of 40+ in a plant environment
Familiarity with resin manufacturing and/or paper treating processes
Strong customer relationship skills, with the ability to resolve escalated issues and anticipate concerns
Skilled in employee relations and maintaining a positive workplace culture
Solid understanding of HSE regulations and compliance standards
Experience in project management and driving process improvements
Assistant Automotive Service Center Manager
Customer service manager job in Janesville, WI
Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years!
Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
All major Holidays & Birthday off
Advanced Leadership Training Programs: build the skills to grow your career
Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!
Internal recognition programs that support an engaged workplace
401(K) with company match
Paid ASE testing and certifications
Compensation
Saturday & Sunday weekend premium pay $2.50 per hour
Starting base pay up to $23.50/hr
The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information.
Job Duties
The Assistant Service Center Manager would assist the Service Center Manager in overseeing the Service Technicians and the Automotive Service Center. The Assistant Service Center Manager will be responsible for:
Resolving customer issues
Providing technical assistance and training for service technicians and advisors
Supervising Service Center associates
Performing Technician responsibilities as needed
Demontrating awareness and compliance with Loss Prevention and safety policies.
Qualifications
Must possess a valid driver's license
Great communication skills
Prior Automotive Maintenance experience is preferred
Prior supervisory experience preferred
Prior Retail experience preferred
Able to work evenings when needed and at least every other weekend
Able to pass pre-employment drug screening and background checks
Able to attain an ASE Certification in A4 Steering and Suspension and A5 brakes within one year of hire date
Must possess or have the ability to obtain forklift certification
Ability to read and speak English and communicate with customers and co-workers
*Michigan Stores Only* ASE A4 and A6 Certifications required for Tech Level II and ASE A3, A4, A5 and A6 Certifications required for Tech Level III OR equivalent Michigan certifications.
EEO Statement
Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.
Manufacturing Plant Manager
Customer service manager job in Eau Claire, WI
The Regional Plant Manager ensures that plant objectives are accomplished effectively through leadership of production, maintenance, quality, and warehouse functions. This includes making strategic decisions and implementing improvement initiatives. The regional plant manager is responsible for maintaining compliance with all organizational, environmental, quality, and safety policies and procedures. This position will be based out of our Eau Claire facility and will also manage the Spooner, Wisconsin, plant.
ESSENTIAL FUNCTIONS
Leadership
Responsible for maintaining a collaborative work environment amongst the employees at the plants to promote a productive and positive culture.
Hire, train, develop, and evaluate direct reports. Take corrective action as needed on a timely basis and in accordance with company policy.
Recommend and once approved, coordinate major projects (e.g., plant layout changes, installation of capital equipment, and major repairs, etc.).
Establish group and individual accountabilities for problem-solving and cost reduction.
Planning
Monitor plant objectives and metrics (such as gross margin, scrap, quality, safety, turnover, and employee engagement) to develop a plan for continuous improvement.
Evaluate costs of materials, supplies, and labor to determine plans for reducing costs.
Be proficient in supply chain knowledge and work with purchasing/vendors to navigate market-specific supply chain risk and opportunities.
Work with the Director to submit the capital expenditure budget for approval annually.
Productivity
Ensure equipment and labor resources are being utilized effectively in all areas.
With subject-matter experts, develop or adapt production methods for R&D scale-ups, new product introductions, and other innovations safely and cost-effectively.
Work collaboratively with sales personnel and facility talent to evaluate and communicate production capacities for new business opportunities.
Encourage the use of new techniques and technologies to improve plant capabilities.
Monitoring and Reporting
Lead plants in accomplishing the established goals and accurately present results to the director.
Review production and other operational reports to ensure company objectives are being met.
Identify deficiencies or inconsistencies in processes, documents, and work to resolve them effectively.
Focus on fact-based problem-solving to resolve issues while working proactively to avoid potential issues before they occur.
Other
Responsible for the management of contract manufacturing accounts at the plants to fill extra line capacity not being used by the Cortec product manufacturing.
Responsible for ERP utilization, customization, and query creation for Plant needs.
Additional related duties as assigned.
JOB SPECIFICATIONS
Minimum Education: Bachelor's Degree required, preferably in engineering, operations management, or a related field.
Minimum Experience: Minimum three - five years of manufacturing management experience required.
Mechanical Field Service Manager
Customer service manager job in West Allis, WI
We are Toshiba. We have an unwavering drive to make and do things that lead to a better world.
At Toshiba, we commit to raising quality of life for people around the world, ensuring progress that is in harmony with our planet. Our core values include: Do the Right Thing, Look for a better way, Always consider the impact and Create Together.
Toshiba America Energy Systems Corporation (TAES) provides energy industry solutions - new equipment, retrofits, maintenance, outage planning and more - for current and future power generation needs in the Americas, including thermal, hydro and nuclear power plants.
Position Summary
We are seeking a Mechanical Field Service Manager to work out of our West Allis, WI office. The Mechanical Field Service Manager is responsible for the planning and execution of customer maintenance outages within the North American Toshiba fleet as well as Other OEM Steam Turbines and Generators. This role directly manages Toshiba's domestic Field Service Technical Advisors and Site Managers, while working closely with supporting services such as craft labor, subcontractors, and commercial operations. Key responsibilities include ensuring safety, quality, on-time delivery, budget adherence, and customer satisfaction through direct involvement in outage planning and execution. This role supports opportunity development in collaboration with sales, engineering, and proposal teams, and is responsible for building all outage schedules and cost estimates during project bidding. They oversee outage execution, manage project tracking to budget, ensure compliance with customer requirements, and drive standardized completion of outages. Additionally, the role promotes continuous improvement in training and development within Field Services processes through the established TA Training Program.
Essential Duties
Collaborate closely with Toshiba Sales and Marketing to develop future opportunities for Field Services.
Work with Toshiba Engineering to manage planned work scopes in alignment with fleet recommendations, provide practical and timely disposition of discovery work, and implement technological improvements to processes.
Manage all aspects of the Field Service department, including employee safety, execution quality, on-time delivery, outage planning, resource and outage scheduling, department budgeting, performance appraisals, personnel development, and subcontractor coordination.
Direct the development of estimates, specifications, and maintenance/work packages that define work scope and resource requirements for outage projects.
Develop necessary performance plans and budgets to ensure adequate funding and staffing in support of the Company's goals and objectives for maintenance services.
Establish cost control and review measures to monitor outage performance and ensure expenditures are prudent and within budget.
Continuously identify and refine the proposal process to reduce quote cycle time.
Travel
Project Travel required, up to 25% during outage season.
Education and Required Experience
10 years' experience in field service operations with experience in steam turbine and generator equipment maintenance and service.
Strong initiative and self-motivation.
Experience in managing a remote team.
Solid engineering and commercial judgment skills.
Strong analytical skills to prioritize work and troubleshoot issues efficiently.
Advanced level of planning and organizational skills.
Above average verbal and written communications skills, including: directing personnel, report writing, communication with all levels of stakeholders both internal and external.
Experience in effective procedure and process execution.
Experience with the use and application of ERP systems.
Proficiency in Microsoft Office (Word, Excel, and Power Point) and knowledge of document management concepts and computer-based document management systems is needed. Familiarity with Microsoft Project is highly desired.
Physical Requirements (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.)
While performing the duties of this job, the employee is regularly required to talk or hear and stand. The employee is occasionally required to walk, use hands to finger, handle or touch, stoop, kneel, climb, balance, crouch or crawl. The employee must occasionally lift and /or move up to 25 lbs. and rarely lift and/or move up to 50 lbs. The specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment will vary depending on the customer's facility and the work to be performed.
Work Environment
While performing the duties of this job, the employee regularly travels to customer sites and is exposed to outdoor weather conditions, work near moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. The work within a customer's facility is regularly loud and can often be extremely loud.
Additional Info
Toshiba employees enjoy a comprehensive compensation and benefit package including an annual bonus, a generous 401k match, health and wellness programs as well as
generous t
ime off.
Toshiba is an Equal Opportunity Employer.
Plant Manager
Customer service manager job in River Falls, WI
The Plant Manager is responsible for the day-to-day operations in River Falls, WI. The Plant Manager will successfully lead and direct the local operations, engineering, supply chain, maintenance and quality teams. Additionally, the Plant Manager will partner with the business to achieve both short term and long term financial operating goals while aligning with Trelleborg's Core Values.
Tasks and Responsibilities:
Develops a strategic manufacturing/capability plan to meet the market needs and organization's overall business plan and agreed objectives of sales, profit, cash, on time delivery, quality and other performance targets.
Establish operating budgets; monitor the cost and effectiveness of production activities to optimize resources, prioritize spending, and achieve volume, quality, and manufacturing standards.
Ensure facility goals are established and driven to support Corporate Goals and Objectives
Motivates team to generate sales revenue and profits to meet or exceed budget expectations
Collaborates with Quality team to ensure SOPs are followed, corrective actions are implemented and repeated occurrences are resolved timely
Partner with Human Resources to determine talent needs, improve employee engagement, performance management and overall alignment to the business unit's organizational structure
Works with direct reports to communicate and update goals and/or metrics, illustrating objective evidence of improvement
Allocate labor and capital resources to maximize productivity.
Set, and monitor the performance of the plant against, standards and targets in areas such as manufacturing and administration efficiency, cost control, sales revenue, legal compliance, and human resource management.
Provides monthly reports to communicate the financial, KPI and overall management performance
Research, evaluate, and recommend investments in technology, capital, equipment, systems, or other assets that will enhance the plant's production capabilities.
Develop and implement a variety of operating policies and procedures (in conjunction with corporate subject matter experts) to ensure that the plant meets it current and future production targets and quality standards.
Drives key metrics regarding quality and continuous improvement
Ensures CapEx projects are completed on time and in budget
Performs process audits to monitor procedure and policy conformance
Collaborates across functional areas to implement needed improvements (tools, equipment, procedures, forms, training materials, etc.)
Actively promotes/builds a culture of continuous improvement
Establish and champion a 5s protocol for the site
Champion and help drive a top safety culture and clean working environment for all employees, achievement of all environmental and health and safety requirements.
Education and Experience:
4-year degree in Engineering, Operations Management or any related field
8 years of operations experience
Injection Molding experience preferred
5 years experience leading a team
Previous P&L responsibilities
Experience with Lean Sigma methodologies
Competencies:
Ability to communicate clearly by conveying and receiving ideas, information and direction effectively
Ability to read, write, speak and understand the English language
Ability to demonstrate adequate job knowledge to deliver a world class performance
Ability to challenge oneself to consistently meet all goals and deadlines
Willingness to strive for excellence by producing work that is free of errors and mistakes
Desire to delight both customers and coworkers by offering encouragement, fostering teamwork and addressing conflict appropriately
Commitment to making improvements company wide
Demonstrated competence using Microsoft Office
Demonstrated ability to successfully present thoughts, ideas and information to large groups of people
Ability to maintain a professional and respectful relationship with coworkers and company in a leadership capacity
Ability to manage cross-functional teams, coordinate supplier/customer meetings
Problem solving; Ability to overcome obstacles
Ability to influence for impact
Travel:
Minimum travel as required
Benefits:
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status.
Store Manager
Customer service manager job in Pleasant Prairie, WI
Pleasant Prairie Premium Outlets
The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.
Reports To: District Manager
Supervises: Co-Manager, Assistant Manager, Key Holder, and Store Associates
Essential Functions
People Development
Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning.
Performance Management: Set annual goals, administer performance reviews, and develop all direct reports.
Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience.
Customer Experience
Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions.
Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom.
Drive Sales & Profitability
Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
Strategic Execution: Create and execute strategies to maximize store sales and control expenses.
Operational Effectiveness
Payroll Management: Meet all payroll expectations.
Loss Prevention: Control company assets by meeting all loss prevention measures.
Policy Compliance: Execute and comply with all company policies and procedures.
Additional Responsibilities
Decision Making: Use sound judgment when making decisions.
Communication: Maintain excellent communication skills.
Integrity & Respect: Act with integrity and respect.
Adaptability: Adapt to changes required by the business.
Multitasking: Ability to handle multiple tasks simultaneously.
Additional Duties: Assume and complete other duties as assigned by the supervisor.
Job Requirements
Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals.
Proficiency in personal computer use and detailed report analysis.
High school education or equivalent preferred.
Ability to perform heavy lifting in excess of 30 pounds.
Ability to stand for a minimum of eight hours during scheduled shifts.
Store Manager for Dunkin'/Baskin-Robbins
Customer service manager job in Marshall, WI
We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan! Our Dunkin/Baskin-Robbins General Managers are the foundation of our winning teams and build the culture for a fun and safe environment for our guests and employees!
Are you the right applicant for this opportunity Find out by reading through the role overview below.
Why Choose TMart?
Be part of one of the largest, fastest-growing Dunkin Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable General Manager through our, paid, internal training program in eight short weeks and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks!
Our Certified General Managers
Are Set-Up to Be Successful, Long-Term:
We train our General Managers to first understand all the positions they will oversee in the restaurant.All Managerial hires start with the title Management Trainee.We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility.As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, and General Manager Certification), in addition to any bonuses they may earn through regular restaurant results/metric achievements.Your timeline for training completion will vary, based on your training focus and proven ability to learn and impact a successful, profitable business.
Are Offered Competitive Compensation:
Base Pay: Certified Managers base pay starts at $46K to $56K per year.
Monthly Bonus: Certified Managers can earn up to an additional $500 per month hitting regular metric objectives.
Additional Bonus: When Managers consistently hit our four greatest metrics, they can earn an additional $100 per week!
Year-End Bonuses: We award over $10K to our top performers at the end of our Fiscal year.
Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals.
Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site.
Several Other Merit-Based Bonuses!
Are Eligible for a NUMBER of Benefits:
Health Benefits (health, dental, and vision)*
401k and 401K matching*
Short and Long Term Disability*
Flexible Spending Account*
Life Insurance*
Paid time off*
Paid training
*Eligibility requirements
Are Eligible for Other Company Perks, Programs, and Advancement:
Certified General Managers are eligible to advance into our Multi-Unit Manager Training Program and move to the next step of building their career at TMart!
Scholarship Opportunities (up to $3,000 per employee per year)
Flexible Schedules
Employee Assistance Program
Employee Discounts
Annual Apparel Gifts
Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes!
Responsibilities Include:
Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws.
Ensure Brand standards, recipes and systems are prepared and executed correctly and consistently.
Create and maintain a guest-focused culture in the restaurant.
Recruit, hire, onboard and develop restaurant team members.
Coach restaurant team members to drive sales, improve profitability and guest satisfaction.
Review guest feedback results and implement action plans to drive improvement.
Execute new product rollouts including training, marketing and sampling.
Control costs to help maximize profitability.
Completion of regular restaurant inventory and financial reporting.
Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards.
Completion of vendor orders.
Conduct self-assessments and corresponding action plans.
Ensure restaurant budget is met as determined by Franchisee.
Communicates restaurant priorities, goals and results to restaurant team members.
Able to perform all responsibilities of restaurant team members.
Lead team meetings.
Deliver training to restaurant team members.
Plan, monitor, appraise and review employee performance.
Key Competencies:
Previous leadership experience in retail, restaurant or hospitality.
Possesses an inspiring and motivating personality.
Strong analytical skills and business acumen.
Works well with others in a fun, fast-paced team environment.
Prompt and professional.
Demonstrates honesty, integrity, clean image, and a positive attitude.
Ability to train and develop a team.
Guest-focused.
Exercises good time-management and problem-solving
*All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. xevrcyc Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
Service Manager
Customer service manager job in Madison, WI
Pay Range $50k to $65k anually
We're the Industry Leader Because of Leaders Like You.
When you're an Orkin Service Manager, you're quality control, ensuring top-notch service from the industry leader with more than 120 years as the best in pests.
Our Service Manager is a “pro” at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills that builds customer trust. Your commitment to exceeding customer expectations inspires your team to deliver unparalleled service. Customer satisfaction translates into revenue growth-and you can earn your way to an annual rewards trip honoring top performers.
You'll have more than a job-you'll have a career with growth potential and benefits that go beyond the basics. This includes a company vehicle, competitive pay and a 401(k) program. Not to mention, you'll receive opportunities to volunteer and give back.
With Orkin's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant.
Ready to start a career with staying power? Apply now!
Responsibilities:
As a Service Manager, you'll be a leader in a high-performance culture. You'll put your proven leadership skills to work in developing and motivating your team to deliver top-notch service to every customer. You'll blend industry knowledge with interpersonal skills to demonstrate how to earn customer trust with know-how and empathy. An excellent communicator, you're prepared for heavy customer and employee engagement. In addition to supporting the growth and success of the business, you'll lend a hand with community service projects that improver where you live and work.
You will…
Lead an entire service operation upon completion of paid training
Motivate the service team to consistently provide world-class service
Assist with recruiting top talent on the service team
Train and develop Orkin Pros through hands-on management
Lead training meetings
Oversee our Orkin Pro Ride-A-Long program
Ensure customer expectations are met or exceeded through inspections, proposed course of action and delivery of outstanding customer service every time
Monitor scheduling, routing, and inventory to drive efficiencies and productivity
What type of benefits will you receive?
Competitive earnings between $50,000-$65,000 annually and a company vehicle with gas card
Company provided iPhone and iPad with sales software
Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
401(k) plan with company match, employee stock purchase plan
Paid vacation, holidays, and sick leave
Employee discounts, tuition reimbursement, dependent scholarship awards
Industry leading, quality, comprehensive training program
Why should you choose Orkin?
Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
The Pest Management Industry is growing - and is a recession resistant line of business
You have a service-oriented mindset that leads you to build loyalty and trust with clients
You hold yourself responsible to commitments
You value being part of a team
You want to join a company that supports the community
Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA
Are you ready to join the Best in Pests?
Qualifications:
What do you need to be successful?
Sales experience preferred
High School Diploma or equivalent required
Valid driver's license required with a good driving record
Ability to pass a drug screen and background check is required
Ability to obtain the appropriate pesticide license/certification if required (company paid)
Ability to work in the field independently and interact with our great clients
What will my work environment be like?
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
Safely use a ladder within the manufacturer's weight capacity
Lift and carry up to 50 lbs.
Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl
Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator
Willing to work in different types of weather conditions
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
#ORKAPP
11/13
Customer Service Supervisor
Customer service manager job in New Berlin, WI
Imagine a career where you can enjoy being home every night and on the weekends! Advance your career with a privately held company that is focused on bringing health-conscious bottled water, water filtration, and coffee solutions to every home and business! Premium Waters is an industry leader with opportunities for growth all over the country.
Premium Waters, Inc. is looking for a Customer Service Supervisor to join our team in the Milwaukee area. This is a management position focused on training, developing, and implementing both operations and policies. Responsibility includes the oversight of a customer service team with the goal of customer satisfaction. You would work closely with the office manager, operations, warehouse, sales, and production department staff to ensure proper execution and development of all processes daily.
Feel good knowing that you are involved with products that people look forward to receiving, making this a fun job interacting with customers that are excited to be involved with your company. Enjoy a family-friendly environment where your success and well-being is of the utmost importance to the company and its success. Premium Waters offers a wealth of opportunities for growth and development. We are ready for you if you are flexible to change and excited about growth and development!
As a valued team member, you will enjoy:
• Competitive compensation
• Great benefits package that includes medical and dental coverage as well as short term and long-term disability. Generous PTO package and paid parental leave.
• 401(k) with match
• Impressive wellness incentive program - including gym membership, insurance discounts, reimbursements and more for living a healthy lifestyle
• Stability - Premium Waters is a financially sound organization that has grown through acquisition and continued reinvestment in the organization.
If you have the following, Premium Waters wants to hear from you:
• 3+ years of customer service experience in an office environment.
• Knowledge of Microsoft Word, Excel, and Outlook required.
• Excellent verbal and written communication skills
• Ability to problem solve and use critical thinking skills to deliver strategic, effective results.
• Knowledge and experience with managing a customer database (software)
• Accounts Receivable experience preferred.
• Ability to be a leader with experience as a supervisor or manager with a passion for delivering exceptional customer service.
All new hires must pass a physical exam, background check and drug test. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
Auto-ApplyRetail Customer Service Manager
Customer service manager job in Wisconsin Dells, WI
Job Description
Workforce Solutions partners directly with teams looking to hire top talent. We are currently working with a locally owned, customer-focused retailer seeking a Customer Service Manager / Front-End Supervisor to lead their front-end operations for their Wisconsin Dells, WI store.
What's the role?
The Customer Service Manager is responsible for overseeing the front end of the store, including a team of cashiers and customer service staff. This role is a key member of store leadership and ensures that customer interactions are handled professionally, efficiently, and with the highest level of service. Responsibilities include supervising daily cashier operations, handling customer concerns, managing schedules, and ensuring accurate cash handling and bookkeeping.
An ideal candidate will thrive in a fast-paced retail environment, balancing hands-on management with staff training and process improvements to deliver excellent customer service.
What experience and skills do I need to be successful?
Previous experience in retail or grocery management, with customer service leadership strongly preferred.
Strong leadership skills with the ability to train, coach, and develop staff.
Excellent customer service and communication skills with professionalism and patience in a diverse customer environment.
Experience managing cash handling, daily deposits, and basic bookkeeping tasks.
Problem-solving skills for both customer concerns and operational discrepancies.
Ability to maintain composure and efficiency during busy periods, holidays, and weekends.
Experience in a small business setting is a plus.
Great Perks and Benefits:
This position pays a competitive base salary with a full benefits package that includes:
PTO and holiday pay
Medical, dental, and vision insurance
401k with employer contribution
Disability insurance
A supportive, family-owned environment where employees are valued
What will my schedule look like?
This full-time role generally works 5 days per week, 6:30 AM - 4 PM, with some weekends and holiday shifts as part of the leadership team's responsibilities. The role will always have at least one weekend day off and work no evenings!
What makes this opportunity unique?
This is a key managerial position overseeing approximately all the front-end employees, including team leads and cashiers. The company is committed to finding a leader who can bring professionalism, energy, and customer focus to one of the store's most visible departments.
So how can I be considered for these opportunities?
The first step is applying with your resume. Qualified candidates will then complete a phone screen, followed by an interview with the client.
What else are you hiring for?
See all our openings on our website or reach out to our Lead Recruiter, Jazmine Hoile, on LinkedIn.
Customer Service Manager
Customer service manager job in Slinger, WI
E.H. Wolf & Sons works hard to create a workplace centered around our company core values while providing quality fuel and lubrication products. We drive home the importance of our employees and our commitment to providing them with a safe environment through open and honest communication. We are looking to add individuals to our team atmosphere who have a strong work ethic, a desire to have a positive impact on others, and the ability to adapt to our ever-changing industry.
We are seeking a Customer Service Manager to lead a dynamic team responsible for billing and customer service across multiple departments. This role is ideal for someone who thrives in a collaborative environment, enjoys problem-solving, and is passionate about positively impacting others.
As a key member of our team, you will:
* Supervise and support customer service and billing staff.
* Serve as a resource by understanding team roles and stepping in when needed.
* Foster a culture aligned with our core values: Safety, Team Environment, Strong Work Ethic, Honest Communication, Positively Impacting Others, and Adapt to Change.
* Streamline office workflows and improve operational efficiency.
* Respond to escalated customer issues and ensure high levels of satisfaction.
* Conduct team meetings, performance evaluations, and disciplinary actions per company policy.
* Perform billing processes and administrative support tasks.
This is a hands-on leadership role where your ability to communicate, motivate, and adapt will be key to your success.
Requirements
Schedule:
* Monday - Friday, 8:30 AM - 5:00 PM
Skills & Abilities:
* Strong multitasking and prioritization skills.
* Excellent verbal and written communication.
* Creative problem-solving and solution implementation.
* Ability to lead with empathy and accountability.
Education & Experience:
* High school diploma or equivalent required.
* Proven experience in customer service.
* Prior experience in a management or leadership role.
* Associate's degree or vocational training preferred.
Physical Requirements:
* Ability to sit for extended periods and work on a computer.
* Must be able to lift up to 15 pounds occasionally.
It is the policy of E.H. Wolf & Sons and M.A. Wolf trucking to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
Assistant Automotive Service Center Manager
Customer service manager job in Monroe, WI
Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years!
Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
All major Holidays & Birthday off
Advanced Leadership Training Programs: build the skills to grow your career
Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!
Internal recognition programs that support an engaged workplace
Profit Sharing
401(K) with company match
Paid ASE testing and certifications
Compensation
Saturday & Sunday weekend premium pay $2.50 per hour
Starting base pay up to $23.50/hr with annual performance-based merit raises*
The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information.
Job Duties
The Assistant Service Center Manager would assist the Service Center Manager in overseeing the Service Technicians and the Automotive Service Center. The Assistant Service Center Manager will be responsible for:
Resolving customer issues
Providing technical assistance and training for service technicians and advisors
Supervising Service Center associates
Performing Technician responsibilities as needed
Demontrating awareness and compliance with Loss Prevention and safety policies.
Qualifications
Must possess a valid driver's license
Great communication skills
Prior Automotive Maintenance experience is preferred
Prior supervisory experience preferred
Prior Retail experience preferred
Able to work evenings when needed and at least every other weekend
Able to pass pre-employment drug screening and background checks
Able to attain an ASE Certification in A4 Steering and Suspension and A5 brakes within one year of hire date
Must possess or have the ability to obtain forklift certification
Ability to read and speak English and communicate with customers and co-workers
*Michigan Stores Only* ASE A4 and A6 Certifications required for Tech Level II and ASE A3, A4, A5 and A6 Certifications required for Tech Level III OR equivalent Michigan certifications.
EEO Statement
Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.
Service Center Manager
Customer service manager job in Sturgeon Bay, WI
Geared for the Driven
At Ivy Lane Corp, a franchise of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures in line with CDC guidance. It's our goal to not only serve but to earn the trust of our communities and have each other's backs.
Whether you're looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you'll find it all at VIOC. With an award-winning training program and fair and honest values, we're here to help you reach every milestone.
What you'll do
As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the move, interacting with your team and customers to find the best solutions for their vehicle's needs while building loyalty. You will also be responsible for your team members' success. If you are ready to take the initiative, we're here to help you put your career on the fast-track to success.
The overall operation of a service center: hiring, training, discipline of employees, customer service, maintaining store inventories/housekeeping, achieving profit plan, ensuring Environmental, Health & Safety (EH&S) compliance and other policies and procedures are met
Responsible for inventory, labor management and financial performance of the service center
Mentor, lead and train the team to optimize their development
Perform and train others on automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers
Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
Provide superior customer service leadership
Build trust and win repeat, loyal customers
How you'll succeed
You are friendly and willing to work as part of customer-focused team
Have effective interpersonal, oral communication skills
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
Knowledge of cash handling, facility and safety control policies and practices
Reliable transportation to and from work
Ability to occasionally lift up to 50 pounds
Be able to stand for extended periods of time and climb stairs
Have full mobility and are able to twist, stoop and bend
High school diploma or equivalent
2 years managerial/supervisory experience in the quick lube/automotive business is required
Benefits include:
Competitive pay & flexible work schedule
On-the-job training
Paid biweekly
Company provided uniforms and tools
We promote from within- a commitment we are passionate about
No late evenings
Paid time off and holidays*
Medical, dental, vision, and 401(k) savings plans*
*Terms and conditions apply, and benefits may differ depending on location
Ivy Lane Corp is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email
...@valvoline.com
to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Store Manager - Dunkin'/Baskin-Robbins
Customer service manager job in Rosendale, WI
We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan! Our Dunkin/Baskin-Robbins General Managers are the foundation of our winning teams and build the culture for a fun and safe environment for our guests and employees!
Are you the right applicant for this opportunity Find out by reading through the role overview below.
Why Choose TMart?
Be part of one of the largest, fastest-growing Dunkin Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable General Manager through our, paid, internal training program in eight short weeks and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks!
Our Certified General Managers
Are Set-Up to Be Successful, Long-Term:
We train our General Managers to first understand all the positions they will oversee in the restaurant.All Managerial hires start with the title Management Trainee.We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility.As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, and General Manager Certification), in addition to any bonuses they may earn through regular restaurant results/metric achievements.Your timeline for training completion will vary, based on your training focus and proven ability to learn and impact a successful, profitable business.
Are Offered Competitive Compensation:
Base Pay: Certified Managers base pay starts at $46K to $56K per year.
Monthly Bonus: Certified Managers can earn up to an additional $500 per month hitting regular metric objectives.
Additional Bonus: When Managers consistently hit our four greatest metrics, they can earn an additional $100 per week!
Year-End Bonuses: We award over $10K to our top performers at the end of our Fiscal year.
Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals.
Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site.
Several Other Merit-Based Bonuses!
Are Eligible for a NUMBER of Benefits:
Health Benefits (health, dental, and vision)*
401k and 401K matching*
Short and Long Term Disability*
Flexible Spending Account*
Life Insurance*
Paid time off*
Paid training
*Eligibility requirements
Are Eligible for Other Company Perks, Programs, and Advancement:
Certified General Managers are eligible to advance into our Multi-Unit Manager Training Program and move to the next step of building their career at TMart!
Scholarship Opportunities (up to $3,000 per employee per year)
Flexible Schedules
Employee Assistance Program
Employee Discounts
Annual Apparel Gifts
Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes!
Responsibilities Include:
Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws.
Ensure Brand standards, recipes and systems are prepared and executed correctly and consistently.
Create and maintain a guest-focused culture in the restaurant.
Recruit, hire, onboard and develop restaurant team members.
Coach restaurant team members to drive sales, improve profitability and guest satisfaction.
Review guest feedback results and implement action plans to drive improvement.
Execute new product rollouts including training, marketing and sampling.
Control costs to help maximize profitability.
Completion of regular restaurant inventory and financial reporting.
Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards.
Completion of vendor orders.
Conduct self-assessments and corresponding action plans.
Ensure restaurant budget is met as determined by Franchisee.
Communicates restaurant priorities, goals and results to restaurant team members.
Able to perform all responsibilities of restaurant team members.
Lead team meetings.
Deliver training to restaurant team members.
Plan, monitor, appraise and review employee performance.
Key Competencies:
Previous leadership experience in retail, restaurant or hospitality.
Possesses an inspiring and motivating personality.
Strong analytical skills and business acumen.
Works well with others in a fun, fast-paced team environment.
Prompt and professional.
Demonstrates honesty, integrity, clean image, and a positive attitude.
Ability to train and develop a team.
Guest-focused.
Exercises good time-management and problem-solving
*All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. xevrcyc Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
Service Manager
Customer service manager job in Lake Mills, WI
Pay Range $50k to $65k anually
We're the Industry Leader Because of Leaders Like You.
When you're an Orkin Service Manager, you're quality control, ensuring top-notch service from the industry leader with more than 120 years as the best in pests.
Our Service Manager is a “pro” at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills that builds customer trust. Your commitment to exceeding customer expectations inspires your team to deliver unparalleled service. Customer satisfaction translates into revenue growth-and you can earn your way to an annual rewards trip honoring top performers.
You'll have more than a job-you'll have a career with growth potential and benefits that go beyond the basics. This includes a company vehicle, competitive pay and a 401(k) program. Not to mention, you'll receive opportunities to volunteer and give back.
With Orkin's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant.
Ready to start a career with staying power? Apply now!
Responsibilities:
As a Service Manager, you'll be a leader in a high-performance culture. You'll put your proven leadership skills to work in developing and motivating your team to deliver top-notch service to every customer. You'll blend industry knowledge with interpersonal skills to demonstrate how to earn customer trust with know-how and empathy. An excellent communicator, you're prepared for heavy customer and employee engagement. In addition to supporting the growth and success of the business, you'll lend a hand with community service projects that improver where you live and work.
You will…
Lead an entire service operation upon completion of paid training
Motivate the service team to consistently provide world-class service
Assist with recruiting top talent on the service team
Train and develop Orkin Pros through hands-on management
Lead training meetings
Oversee our Orkin Pro Ride-A-Long program
Ensure customer expectations are met or exceeded through inspections, proposed course of action and delivery of outstanding customer service every time
Monitor scheduling, routing, and inventory to drive efficiencies and productivity
What type of benefits will you receive?
Competitive earnings between $50,000-$65,000 annually and a company vehicle with gas card
Company provided iPhone and iPad with sales software
Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
401(k) plan with company match, employee stock purchase plan
Paid vacation, holidays, and sick leave
Employee discounts, tuition reimbursement, dependent scholarship awards
Industry leading, quality, comprehensive training program
Why should you choose Orkin?
Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
The Pest Management Industry is growing - and is a recession resistant line of business
You have a service-oriented mindset that leads you to build loyalty and trust with clients
You hold yourself responsible to commitments
You value being part of a team
You want to join a company that supports the community
Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA
Are you ready to join the Best in Pests?
Qualifications:
What do you need to be successful?
Sales experience preferred
High School Diploma or equivalent required
Valid driver's license required with a good driving record
Ability to pass a drug screen and background check is required
Ability to obtain the appropriate pesticide license/certification if required (company paid)
Ability to work in the field independently and interact with our great clients
What will my work environment be like?
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
Safely use a ladder within the manufacturer's weight capacity
Lift and carry up to 50 lbs.
Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl
Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator
Willing to work in different types of weather conditions
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
#ORKAPP
11/13
Assistant Automotive Service Center Manager
Customer service manager job in Oak Creek, WI
Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years!
Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
All major Holidays & Birthday off
Advanced Leadership Training Programs: build the skills to grow your career
Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!
Internal recognition programs that support an engaged workplace
Profit Sharing
401(K) with company match
Paid ASE testing and certifications
Compensation
Saturday & Sunday weekend premium pay $2.50 per hour
Starting base pay up to $23.50/hr with annual performance-based merit raises*
The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information.
Job Duties
The Assistant Service Center Manager would assist the Service Center Manager in overseeing the Service Technicians and the Automotive Service Center. The Assistant Service Center Manager will be responsible for:
Resolving customer issues
Providing technical assistance and training for service technicians and advisors
Supervising Service Center associates
Performing Technician responsibilities as needed
Demontrating awareness and compliance with Loss Prevention and safety policies.
Qualifications
Must possess a valid driver's license
Great communication skills
Prior Automotive Maintenance experience is preferred
Prior supervisory experience preferred
Prior Retail experience preferred
Able to work evenings when needed and at least every other weekend
Able to pass pre-employment drug screening and background checks
Able to attain an ASE Certification in A4 Steering and Suspension and A5 brakes within one year of hire date
Must possess or have the ability to obtain forklift certification
Ability to read and speak English and communicate with customers and co-workers
*Michigan Stores Only* ASE A4 and A6 Certifications required for Tech Level II and ASE A3, A4, A5 and A6 Certifications required for Tech Level III OR equivalent Michigan certifications.
EEO Statement
Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.
Service Center Manager
Customer service manager job in Waukesha, WI
Geared for the Driven
At Ivy Lane Corp, a franchise of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures in line with CDC guidance. It's our goal to not only serve but to earn the trust of our communities and have each other's backs.
Whether you're looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you'll find it all at VIOC. With an award-winning training program and fair and honest values, we're here to help you reach every milestone.
What you'll do
As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the move, interacting with your team and customers to find the best solutions for their vehicle's needs while building loyalty. You will also be responsible for your team members' success. If you are ready to take the initiative, we're here to help you put your career on the fast-track to success.
The overall operation of a service center: hiring, training, discipline of employees, customer service, maintaining store inventories/housekeeping, achieving profit plan, ensuring Environmental, Health & Safety (EH&S) compliance and other policies and procedures are met
Responsible for inventory, labor management and financial performance of the service center
Mentor, lead and train the team to optimize their development
Perform and train others on automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers
Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
Provide superior customer service leadership
Build trust and win repeat, loyal customers
How you'll succeed
You are friendly and willing to work as part of customer-focused team
Have effective interpersonal, oral communication skills
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
Knowledge of cash handling, facility and safety control policies and practices
Reliable transportation to and from work
Ability to occasionally lift up to 50 pounds
Be able to stand for extended periods of time and climb stairs
Have full mobility and are able to twist, stoop and bend
High school diploma or equivalent
2 years managerial/supervisory experience in the quick lube/automotive business is required
Benefits include:
Competitive pay & flexible work schedule
On-the-job training
Paid biweekly
Company provided uniforms and tools
We promote from within- a commitment we are passionate about
No late evenings
Paid time off and holidays*
Medical, dental, vision, and 401(k) savings plans*
*Terms and conditions apply, and benefits may differ depending on location
Ivy Lane Corp is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email
...@valvoline.com
to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Store Manager
Customer service manager job in Cambridge, WI
We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan! Our Dunkin/Baskin-Robbins General Managers are the foundation of our winning teams and build the culture for a fun and safe environment for our guests and employees!
Are you the right applicant for this opportunity Find out by reading through the role overview below.
Why Choose TMart?
Be part of one of the largest, fastest-growing Dunkin Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable General Manager through our, paid, internal training program in eight short weeks and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks!
Our Certified General Managers
Are Set-Up to Be Successful, Long-Term:
We train our General Managers to first understand all the positions they will oversee in the restaurant.All Managerial hires start with the title Management Trainee.We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility.As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, and General Manager Certification), in addition to any bonuses they may earn through regular restaurant results/metric achievements.Your timeline for training completion will vary, based on your training focus and proven ability to learn and impact a successful, profitable business.
Are Offered Competitive Compensation:
Base Pay: Certified Managers base pay starts at $46K to $56K per year.
Monthly Bonus: Certified Managers can earn up to an additional $500 per month hitting regular metric objectives.
Additional Bonus: When Managers consistently hit our four greatest metrics, they can earn an additional $100 per week!
Year-End Bonuses: We award over $10K to our top performers at the end of our Fiscal year.
Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals.
Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site.
Several Other Merit-Based Bonuses!
Are Eligible for a NUMBER of Benefits:
Health Benefits (health, dental, and vision)*
401k and 401K matching*
Short and Long Term Disability*
Flexible Spending Account*
Life Insurance*
Paid time off*
Paid training
*Eligibility requirements
Are Eligible for Other Company Perks, Programs, and Advancement:
Certified General Managers are eligible to advance into our Multi-Unit Manager Training Program and move to the next step of building their career at TMart!
Scholarship Opportunities (up to $3,000 per employee per year)
Flexible Schedules
Employee Assistance Program
Employee Discounts
Annual Apparel Gifts
Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes!
Responsibilities Include:
Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws.
Ensure Brand standards, recipes and systems are prepared and executed correctly and consistently.
Create and maintain a guest-focused culture in the restaurant.
Recruit, hire, onboard and develop restaurant team members.
Coach restaurant team members to drive sales, improve profitability and guest satisfaction.
Review guest feedback results and implement action plans to drive improvement.
Execute new product rollouts including training, marketing and sampling.
Control costs to help maximize profitability.
Completion of regular restaurant inventory and financial reporting.
Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards.
Completion of vendor orders.
Conduct self-assessments and corresponding action plans.
Ensure restaurant budget is met as determined by Franchisee.
Communicates restaurant priorities, goals and results to restaurant team members.
Able to perform all responsibilities of restaurant team members.
Lead team meetings.
Deliver training to restaurant team members.
Plan, monitor, appraise and review employee performance.
Key Competencies:
Previous leadership experience in retail, restaurant or hospitality.
Possesses an inspiring and motivating personality.
Strong analytical skills and business acumen.
Works well with others in a fun, fast-paced team environment.
Prompt and professional.
Demonstrates honesty, integrity, clean image, and a positive attitude.
Ability to train and develop a team.
Guest-focused.
Exercises good time-management and problem-solving
*All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. xevrcyc Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.