Best cities for a customer service/operations manager
The best cities for customer service/operations managers are Saint Paul, MN, Columbus, OH, and Jersey City, NJ, based on factors like average salary and job availability per capita. Jobs and pay for customer service/operations managers vary across the country, but we've determined the ten best cities for customer service/operations managers in the U.S.
Whether you're starting your career as a customer service/operations manager or considering a move, this list of the best cities for customer service/operations managers to live in will help you decide. These aren't just the best-paying cities for customer service/operations managers. We also consider how easy it is to find work as a customer service/operations manager. While the absolute best city for customer service/operations managers is Saint Paul, MN, there are plenty of other great places to consider.
Keep reading to learn more about the best cities for customer service/operations managers in 2024.
If you're looking for a customer service/operations manager job, here are five companies hiring now:
10 best cities for customer service/operations managers in 2025
1. Saint Paul, MN
Total customer service/operations manager jobs: 2 Average annual salary: $82,862 Lowest 10 percent warn: $58,000 Highest 10 percent earn: $117,000 Location quotient: 7.00 2. Columbus, OH
Total customer service/operations manager jobs: 4 Average annual salary: $73,255 Lowest 10 percent warn: $48,000 Highest 10 percent earn: $111,000 Location quotient: 6.03 3. Jersey City, NJ
Total customer service/operations manager jobs: 0 Average annual salary: $104,210 Lowest 10 percent warn: $68,000 Highest 10 percent earn: $157,000 Location quotient: 0.00 4. Brookhaven, NY
Total customer service/operations manager jobs: 0 Average annual salary: $99,992 Lowest 10 percent warn: $66,000 Highest 10 percent earn: $150,000 Location quotient: 0.00 5. Newark, NJ
Total customer service/operations manager jobs: 0 Average annual salary: $104,163 Lowest 10 percent warn: $68,000 Highest 10 percent earn: $157,000 Location quotient: 0.00 6. Islip, NY
Total customer service/operations manager jobs: 0 Average annual salary: $99,930 Lowest 10 percent warn: $66,000 Highest 10 percent earn: $150,000 Location quotient: 0.00 7. Raleigh, NC
Total customer service/operations manager jobs: 2 Average annual salary: $75,440 Lowest 10 percent warn: $47,000 Highest 10 percent earn: $120,000 Location quotient: 5.16 8. Oyster Bay, NY
Total customer service/operations manager jobs: 0 Average annual salary: $99,808 Lowest 10 percent warn: $66,000 Highest 10 percent earn: $150,000 Location quotient: 0.00 9. Hempstead, NY
Total customer service/operations manager jobs: 0 Average annual salary: $99,788 Lowest 10 percent warn: $66,000 Highest 10 percent earn: $150,000 Location quotient: 0.00 10. Charlotte, NC
Total customer service/operations manager jobs: 4 Average annual salary: $73,414 Lowest 10 percent warn: $46,000 Highest 10 percent earn: $116,000 Location quotient: 4.53
Best cities for customer service/operations managers
- Saint Paul, MN
- Columbus, OH
- Jersey City, NJ
- Brookhaven, NY
- Newark, NJ
- Islip, NY
- Raleigh, NC
- Oyster Bay, NY
- Hempstead, NY
- Charlotte, NC
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Detailed list of the best cities for a customer service/operations manager
| Rank | City | Average salary | Lowest 10% Earn | Population | Job count |
|---|---|---|---|---|---|
| 1 | Saint Paul, MN | $82,862 | $58,000 | 302,398 | 2 |
| 2 | Columbus, OH | $73,255 | $48,000 | 860,090 | 4 |
| 3 | Jersey City, NJ | $104,210 | $68,000 | 264,152 | - |
| 4 | Brookhaven, NY | $99,992 | $66,000 | 486,040 | - |
| 5 | Newark, NJ | $104,163 | $68,000 | 281,764 | - |
| 6 | Islip, NY | $99,930 | $66,000 | 335,543 | - |
| 7 | Raleigh, NC | $75,440 | $47,000 | 458,880 | 2 |
| 8 | Oyster Bay, NY | $99,808 | $66,000 | 293,214 | - |
| 9 | Hempstead, NY | $99,788 | $66,000 | 759,757 | - |
| 10 | Charlotte, NC | $73,414 | $46,000 | 842,051 | 4 |
| 11 | New York, NY | $99,667 | $65,000 | 8,537,673 | 3 |
| 12 | Cincinnati, OH | $71,475 | $46,000 | 298,800 | 1 |
| 13 | Boston, MA | $91,201 | $61,000 | 673,184 | 3 |
| 14 | Pittsburgh, PA | $79,495 | $52,000 | 303,625 | - |
| 15 | Philadelphia, PA | $81,526 | $53,000 | 1,567,872 | - |
| 16 | Cleveland, OH | $74,462 | $49,000 | 385,809 | - |
| 17 | Buffalo, NY | $97,030 | $64,000 | 256,902 | - |
| 18 | Minneapolis, MN | $82,847 | $58,000 | 413,651 | - |
| 19 | Atlanta, GA | $75,742 | $48,000 | 472,522 | 5 |
| 20 | Toledo, OH | $73,389 | $48,000 | 278,508 | - |
| 21 | Milwaukee, WI | $75,339 | $51,000 | 595,047 | - |
| 22 | Winston-Salem, NC | $74,589 | $46,000 | 242,203 | - |
| 23 | Madison, WI | $74,573 | $51,000 | 252,551 | - |
| 24 | Sacramento, CA | $84,255 | $58,000 | 495,234 | 3 |
| 25 | Durham, NC | $75,427 | $47,000 | 263,016 | - |
| 26 | Greensboro, NC | $74,906 | $47,000 | 287,027 | - |
| 27 | Detroit, MI | $70,053 | $46,000 | 672,795 | - |
| 28 | Seattle, WA | $79,093 | $58,000 | 704,352 | 3 |
| 29 | Albuquerque, NM | $73,098 | $50,000 | 559,277 | - |
| 30 | Washington, DC | $89,209 | $57,000 | 681,170 | 3 |
| 31 | Reno, NV | $71,000 | $49,000 | 245,255 | - |
| 32 | Laredo, TX | $69,775 | $44,000 | 257,156 | - |
| 33 | Virginia Beach, VA | $78,885 | $49,000 | 452,602 | - |
| 34 | Baltimore, MD | $87,234 | $56,000 | 614,664 | - |
| 35 | Norfolk, VA | $78,794 | $49,000 | 245,115 | - |
| 36 | Chesapeake, VA | $78,685 | $49,000 | 237,940 | - |
| 37 | El Paso, TX | $69,165 | $46,000 | 683,080 | - |
| 38 | San Antonio, TX | $69,128 | $44,000 | 1,492,510 | - |
| 39 | Aurora, CO | $73,327 | $52,000 | 361,710 | 3 |
| 40 | Corpus Christi, TX | $69,491 | $43,000 | 325,733 | - |
| 41 | Austin, TX | $68,801 | $43,000 | 947,890 | 3 |
| 42 | San Francisco, CA | $85,002 | $59,000 | 870,887 | - |
| 43 | Denver, CO | $73,353 | $52,000 | 693,060 | 9 |
| 44 | San Jose, CA | $84,398 | $58,000 | 1,025,350 | - |
| 45 | Houston, TX | $68,794 | $43,000 | 2,303,482 | - |
| 46 | Oakland, CA | $84,839 | $59,000 | 420,005 | - |
| 47 | Fort Worth, TX | $67,770 | $44,000 | 854,113 | - |
| 48 | Fremont, CA | $84,576 | $59,000 | 233,136 | - |
| 49 | Stockton, CA | $84,132 | $58,000 | 307,072 | - |
| 50 | Arlington, TX | $67,759 | $44,000 | 392,772 | - |
Highest paying cities for customer service/operations managers
| Rank | City | Avg. customer service/operations manager salary |
|---|---|---|
| 1 | Bay Shore, NY | $99,910 |
| 2 | Boston, MA | $91,201 |
| 3 | Wilmington, DE | $90,292 |
| 4 | Glen Burnie, MD | $87,183 |
| 5 | Philadelphia, PA | $81,526 |
| 6 | Reston, VA | $79,216 |
| 7 | Los Angeles, CA | $79,101 |
| 8 | Seattle, WA | $79,093 |
| 9 | Cleveland, OH | $74,462 |
| 10 | Charlotte, NC | $73,414 |
| 11 | Lakewood, CO | $73,368 |
| 12 | Chicago, IL | $70,683 |
| 13 | Spring, TX | $68,693 |
| 14 | Las Vegas, NV | $67,008 |
| 15 | Meridian, ID | $58,918 |
| 16 | Collierville, TN | $57,373 |
| 17 | Fort Myers, FL | $56,287 |
| 18 | Layton, UT | $56,177 |
Customer service/operations manager best cities FAQs
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Updated January 8, 2025