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Best states for a customer service/operations manager
Quoted expert
Dr. Timothy Edwards
- Rank 1 - 10
- 11 - 20
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- 41 - 51
Are you wondering which place in the United States is the best state for customer service/operations managers? Knowing how challenging it is to figure out where to start your career or where to move to advance your career, we decided to bring you a list of best states for customer service/operations manager jobs.This way, if you are newly entering the job market, or you are looking to change jobs, you know which places are the best for customer service/operations manager jobs.
We figured that the best places for customer service/operations manager jobs has three things everyone would agree on. There would be high annual wages, good career prospects (no matter what phase of the career you are in), and a lot of job opportunities.We found that District of Columbia is the best state for customer service/operations manager jobs, whereas Oklahoma is the worst.
10 best states for customer service/operations managers in 2025
1. District of Columbia
Total customer service/operations manager jobs: 484 Average annual salary: $89,225 Lowest 10 percent earn: $58,000 Highest 10 percent earn: $137,000 Location Quotient: 1.44
2. Minnesota
Total customer service/operations manager jobs: 1,556 Average annual salary: $82,832 Lowest 10 percent earn: $58,000 Highest 10 percent earn: $117,000 Location Quotient: 1.17
3. Pennsylvania
Total customer service/operations manager jobs: 2,636 Average annual salary: $81,062 Lowest 10 percent earn: $53,000 Highest 10 percent earn: $122,000 Location Quotient: 1.13
4. Rhode Island
Total customer service/operations manager jobs: 204 Average annual salary: $98,262 Lowest 10 percent earn: $66,000 Highest 10 percent earn: $145,000 Location Quotient: 0.84
5. New Jersey
Total customer service/operations manager jobs: 1,287 Average annual salary: $104,025 Lowest 10 percent earn: $69,000 Highest 10 percent earn: $156,000 Location Quotient: 0.81
6. New York
Total customer service/operations manager jobs: 2,099 Average annual salary: $99,441 Lowest 10 percent earn: $66,000 Highest 10 percent earn: $149,000 Location Quotient: 0.82
7. Washington
Total customer service/operations manager jobs: 1,831 Average annual salary: $78,460 Lowest 10 percent earn: $58,000 Highest 10 percent earn: $105,000 Location Quotient: 1.25
8. North Carolina
Total customer service/operations manager jobs: 2,435 Average annual salary: $74,498 Lowest 10 percent earn: $47,000 Highest 10 percent earn: $117,000 Location Quotient: 1.27
9. Georgia
Total customer service/operations manager jobs: 2,429 Average annual salary: $75,777 Lowest 10 percent earn: $48,000 Highest 10 percent earn: $118,000 Location Quotient: 1.17
10. Ohio
Total customer service/operations manager jobs: 2,323 Average annual salary: $73,399 Lowest 10 percent earn: $48,000 Highest 10 percent earn: $110,000 Location Quotient: 1.14
Customer service/operations manager jobsNear Columbus, OH
How Zippia determines the best states to be a customer service/operations manager
You can read about how the best state rankings are calculated here.
Detailed list of the best states for a customer service/operations manager
| Rank | State | Average salary | Lowest 10% earn | Population | Job count |
|---|---|---|---|---|---|
| 1 | District of Columbia | $89,225 | $58,000 | 693,972 | 484 |
| 2 | Minnesota | $82,832 | $58,000 | 5,576,606 | 1,556 |
| 3 | Pennsylvania | $81,062 | $53,000 | 12,805,537 | 2,636 |
| 4 | Rhode Island | $98,262 | $66,000 | 1,059,639 | 204 |
| 5 | New Jersey | $104,025 | $69,000 | 9,005,644 | 1,287 |
| 6 | New York | $99,441 | $66,000 | 19,849,399 | 2,099 |
| 7 | Washington | $78,460 | $58,000 | 7,405,743 | 1,831 |
| 8 | North Carolina | $74,498 | $47,000 | 10,273,419 | 2,435 |
| 9 | Georgia | $75,777 | $48,000 | 10,429,379 | 2,429 |
| 10 | Ohio | $73,399 | $48,000 | 11,658,609 | 2,323 |
| 11 | Delaware | $90,084 | $59,000 | 961,939 | 196 |
| 12 | Massachusetts | $91,226 | $61,000 | 6,859,819 | 1,442 |
| 13 | Wisconsin | $75,158 | $51,000 | 5,795,483 | 1,153 |
| 14 | South Dakota | $76,805 | $55,000 | 869,666 | 210 |
| 15 | Texas | $68,399 | $44,000 | 28,304,596 | 5,380 |
| 16 | Nevada | $67,598 | $47,000 | 2,998,039 | 501 |
| 17 | Maryland | $87,080 | $56,000 | 6,052,177 | 923 |
| 18 | Alabama | $69,757 | $44,000 | 4,874,747 | 883 |
| 19 | California | $80,536 | $56,000 | 39,536,653 | 4,920 |
| 20 | Connecticut | $74,885 | $50,000 | 3,588,184 | 562 |
| 21 | New Mexico | $73,166 | $50,000 | 2,088,070 | 323 |
| 22 | Michigan | $69,779 | $47,000 | 9,962,311 | 1,549 |
| 23 | Virginia | $78,716 | $50,000 | 8,470,020 | 1,356 |
| 24 | New Hampshire | $59,490 | $40,000 | 1,342,795 | 438 |
| 25 | Colorado | $73,346 | $52,000 | 5,607,154 | 792 |
| 26 | Tennessee | $58,041 | $38,000 | 6,715,984 | 1,283 |
| 27 | Illinois | $70,440 | $48,000 | 12,802,023 | 1,815 |
| 28 | South Carolina | $61,411 | $38,000 | 5,024,369 | 946 |
| 29 | Louisiana | $64,665 | $41,000 | 4,684,333 | 614 |
| 30 | Missouri | $62,188 | $42,000 | 6,113,532 | 1,131 |
| 31 | Oregon | $68,250 | $50,000 | 4,142,776 | 629 |
| 32 | Kentucky | $55,604 | $36,000 | 4,454,189 | 844 |
| 33 | Indiana | $55,430 | $37,000 | 6,666,818 | 1,489 |
| 34 | Florida | $56,012 | $35,000 | 20,984,400 | 3,834 |
| 35 | Alaska | $60,171 | $50,000 | 739,795 | 160 |
| 36 | Iowa | $57,062 | $39,000 | 3,145,711 | 705 |
| 37 | North Dakota | $51,616 | $37,000 | 755,393 | 241 |
| 38 | Kansas | $55,828 | $38,000 | 2,913,123 | 618 |
| 39 | Idaho | $58,474 | $42,000 | 1,716,943 | 312 |
| 40 | Mississippi | $53,754 | $34,000 | 2,984,100 | 468 |
| 41 | Nebraska | $54,369 | $38,000 | 1,920,076 | 451 |
| 42 | Maine | $53,089 | $36,000 | 1,335,907 | 304 |
| 43 | Montana | $53,445 | $39,000 | 1,050,493 | 246 |
| 44 | West Virginia | $55,274 | $36,000 | 1,815,857 | 241 |
| 45 | Utah | $56,160 | $40,000 | 3,101,833 | 522 |
| 46 | Wyoming | $52,251 | $37,000 | 579,315 | 124 |
| 47 | Arizona | $56,785 | $39,000 | 7,016,270 | 911 |
| 48 | Hawaii | $56,381 | $44,000 | 1,427,538 | 135 |
| 49 | Arkansas | $43,181 | $29,000 | 3,004,279 | 566 |
| 50 | Vermont | $56,210 | $38,000 | 623,657 | 96 |
| 51 | Oklahoma | $50,483 | $34,000 | 3,930,864 | 520 |
Highest paying states for customer service/operations managers
| Rank | State | Avg. Customer Service/Operations Manager Salary |
|---|---|---|
| 1 | District of Columbia | $89,225 |
| 2 | Minnesota | $82,832 |
| 3 | Pennsylvania | $81,062 |
| 4 | Rhode Island | $98,262 |
| 5 | New Jersey | $104,025 |
| 6 | New York | $99,441 |
| 7 | Washington | $78,460 |
| 8 | North Carolina | $74,498 |
| 9 | Georgia | $75,777 |
| 10 | Ohio | $73,399 |
| 11 | Delaware | $90,084 |
| 12 | Massachusetts | $91,226 |
| 13 | Wisconsin | $75,158 |
| 14 | South Dakota | $76,805 |
| 15 | Texas | $68,399 |
| 16 | Nevada | $67,598 |
| 17 | Maryland | $87,080 |
| 18 | Alabama | $69,757 |
| 19 | California | $80,536 |
| 20 | Connecticut | $74,885 |
| 21 | New Mexico | $73,166 |
| 22 | Michigan | $69,779 |
| 23 | Virginia | $78,716 |
| 24 | New Hampshire | $59,490 |
| 25 | Colorado | $73,346 |
| 26 | Tennessee | $58,041 |
| 27 | Illinois | $70,440 |
| 28 | South Carolina | $61,411 |
| 29 | Louisiana | $64,665 |
| 30 | Missouri | $62,188 |
| 31 | Oregon | $68,250 |
| 32 | Kentucky | $55,604 |
| 33 | Indiana | $55,430 |
| 34 | Florida | $56,012 |
| 35 | Alaska | $60,171 |
| 36 | Iowa | $57,062 |
| 37 | North Dakota | $51,616 |
| 38 | Kansas | $55,828 |
| 39 | Idaho | $58,474 |
| 40 | Mississippi | $53,754 |
| 41 | Nebraska | $54,369 |
| 42 | Maine | $53,089 |
| 43 | Montana | $53,445 |
| 44 | West Virginia | $55,274 |
| 45 | Utah | $56,160 |
| 46 | Wyoming | $52,251 |
| 47 | Arizona | $56,785 |
| 48 | Hawaii | $56,381 |
| 49 | Arkansas | $43,181 |
| 50 | Vermont | $56,210 |
| 51 | Oklahoma | $50,483 |
Expert opinions on the best states for customer service/operations managers
Are there any particularly good places in the United States for customer service/operations managers to find work opportunities?
Dr. Timothy Edwards
Professor, Interim Director, University of Arkansas at Little Rock
Like most jobs, opportunities exist in major media hubs like New York, Chicago, Los Angeles, Miami, Atlanta. But one can find digital media jobs in medium and small markets as well. Looking media and media-related jobs in non-traditional places such as hospitals, schools, colleges and universities, non-profit organizations, religious institutions could bear fruit for the enterprizing college graduate.
Customer service/operations manager best states FAQs
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Updated January 8, 2025