Customer Service/Operations Manager Salary

Average Yearly Salary
Updated May 18, 2020
$64,000
$38,000
$64,000
$109,000
The average Customer Service/Operations Manager makes about $64,890 per year. That's $31.2 per hour! Those in the lower 10%, such as entry-level positions, only make about $38,000 a year. Meanwhile, the top 10% are sitting pretty with an average salary of $110,000. Many of Customer Service/Operations Managers seem to be drawn to Finance and Manufacturing companies. Unless they care more about money, in which case Customer Service/Operations Managers tend to work at Manufacturing, Retail, and Transportation companies. Even the employees who work in these industries can confirm that's where the money is. Although money is important, a lot of people base their career decisions solely on location. That's why we found that New York, Rhode Island and Connecticut pay Customer Service/Operations Managers the highest salaries.
Best Paying Cities
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Map of Customer Service/Operations Manager Salaries

The darker areas on the map show where Customer Service/Operations Managers earn the highest salaries across all 50 states.

Average Salary:

Average Customer Service/Operations Manager Salary By Location

Throughout the U.S., the average salary for a Customer Service/Operations Manager is roughly $64,890 per year, which boils down to $31.2 per hour. Interestingly enough, Customer Service/Operations Managers have the highest salaries in New York, NY at about $95,468 per year. For those who are just starting out, the average entry-level salary in New York, NY is $47,000. Additionally, Customer Service/Operations Managers make more than the average salary in Bayonne, NJ, Lake Forest, CA, Norwood, MA, Reston, VA, and Aurora, CO. On a more broad level, Customer Service/Operations Manager salaries are highest in New York, Rhode Island, Connecticut, California, New Jersey, Washington, and Nevada. On the contrary, Indiana, Nebraska, and South Carolina offer the lowest Customer Service/Operations Manager salaries.

Average Customer Service/Operations Manager Salary By Company

If you insist on knowing when your check is going to come and for how much, then you'd be better off working for companies like Goldman Sachs and Siemens as they offer the highest salaries for Customer Service/Operations Managers.
Company
Average Salary
$98,502
$99k
$94,498
$94k
$80,405
$80k
$64,896
$65k
$60,213
$60k

The largest raises come from changing jobs.

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Average Customer Service/Operations Manager Pay By Industry

As we previously stated, Customer Service/Operations Manager salaries can vary depending on the industry. In fact, our data shows that Manufacturing, Retail, and Transportation companies tend to offer much higher salaries for Customer Service/Operations Managers. For example, Customer Service/Operations Managers make a whopping average salary of $71,072 while working for Manufacturing companies. Meanwhile, other people in this field are making $65,758 at Retail companies and $65,488 at Transportation companies. But Customer Service/Operations Managers may want to avoid working in the Technology industry as it offers the lowest average salary at $61,174.
Industry
Average Salary
Manufacturing
Manufacturing
$71,072
$71k
Retail
Retail
$65,758
$66k
Transportation
Transportation
$65,488
$65k
Finance
Finance
$62,611
$63k
Hospitality
Hospitality
$62,073
$62k
Technology
Technology
$61,174
$61k

Customer Service/Operations Manager Salary History

Compare salaries for individual cities or states with the national average.

Recently Added Customer Service/Operations Manager Salaries

CompanyJobLocationDate AddedSalary
(Temporary) Financial Operations/Customer Service-
(Temporary) Financial Operations/Customer Service-
04/28/2020
04/28/2020
$37,566
$37,566
04/28/2020
Priority Staffing
Priority Staffing
Operations Customer Service Manager
Operations Customer Service Manager
Operations Customer Service Manager
03/03/2020
03/03/2020
$35,000
$35,000
03/03/2020
Barracuda Staffing
Barracuda Staffing
Customer Service/Night Operations
Customer Service/Night Operations
Customer Service/Night Operations
02/12/2020
02/12/2020
$35,792
$35,792
02/12/2020
Customer Service/Operations Manager
Customer Service/Operations Manager
09/27/2019
09/27/2019
$104,437
$104,437
09/27/2019
Customer Service/Operations Manager
Customer Service/Operations Manager
09/26/2019
09/26/2019
$66,312
$66,312
09/26/2019
Customer Service/Operations Manager
Customer Service/Operations Manager
09/23/2019
09/23/2019
$35,000
$35,000
09/23/2019
Customer Service/Operations Manager
Customer Service/Operations Manager
07/20/2019
07/20/2019
$35,000
$35,000
07/20/2019
Customer Service/Operations Manager
Customer Service/Operations Manager
06/07/2019
06/07/2019
$37,566
$37,566
06/07/2019
Customer Service Operations Manager
Customer Service Operations Manager
12/02/2016
12/02/2016
$80,000
$80,000
12/02/2016
Operations/Customer Services Manager
Operations/Customer Services Manager
05/08/2016
05/08/2016
$80,000
$80,000
05/08/2016