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Customer service representative jobs in Altoona, PA

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  • Customer Accounts Advisor

    Aarons 4.2company rating

    Customer service representative job in Altoona, PA

    The salary range for this role is $12.25 to $13.00 per hour.* is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.
    $12.3-13 hourly 20h ago
  • Customer Service Delivery Advocate

    Carvana 4.1company rating

    Customer service representative job in Barr, PA

    We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm, or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Please note : Not all shift times may be available at the time of hiring. We may be hiring for specific shifts based on current scheduling needs. Because of this, open availability is required, including the ability to work any of the listed shifts and any day of the week. Location Requirement: This position will be based out of our Inspection Center in New Stanton, PA (Zip Code 15672) . Unlock Your Earning Potential! We offer a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: Pay Range: $18-$21.25 hourly Starting Pay: $18/hr At 3 Months: $19/hr At 6 Months: $19.75/hr In your first year, you can progress from $18/hr to $21.25/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy a one time $1 increase in their first 90 days, and an additional $0.75 increase in their pay every 90 days thereafter. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you: Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy. Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program! Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount! Professional Development: Extensive internal growth and professional development opportunities And more! About the Role: We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive Complete customer paperwork and include thorough notes in our customer tracking system Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. * Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements . * Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. * Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). * California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) . Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) Must be able to read, write, speak and understand English Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
    $18-21.3 hourly 14d ago
  • Client Services Associate

    Bayada Home Health Care 4.5company rating

    Customer service representative job in Blairsville, PA

    BAYADA Home Health Care has an immediate opening for a Client Services Associate in our Blairsville, PA Assistive Care State Programs home care office. If you are looking for an exciting career opportunity in a growing industry, an Associate could be the position for you! Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people's lives while you grow your career and learn the business? We're BAYADA Home Health Care and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills to this dynamic and entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients. Through hands-on experience, Client Services Associates at BAYADA learn all aspects of managing and growing a caseload and recruiting staff in order to become a Client Services Manager. Responsibilities: Focused on assisting the manager in delivering and coordinating client services You'll help lead field staff in providing quality home care while increasing your office's caseload through long-term relationship building with clients, referral sources, payors and community organizations. Sharing responsibility for your team, you'll develop communicative relationships with them while managing scheduling and maintain effective fiscal management by monitoring metrics (gross margin, overtime, unfilled hours, etc.). Qualifications: Prior health care, home care and recruiting experience a plus) A demonstrated record of strong interpersonal skills and goal achievement Ambition to grow and advance beyond current position Strong PC and communication skills (including solid phone marketing & data entry ability) Why you'll love BAYADA: BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business. Award-winning workplace: proud to be recognized as a Best Place To Work by Newsweek, Forbes, and Glassdoor. Weekly pay Work life balance: Monday-Friday 8:30-5pm hours AMAZING culture: we are a mission driven nonprofit organization, focused around three core values of compassion, reliability, and excellence. Strong employee values and recognition: we utilize a BAYADA Celebrates page for daily recognition, along with Hero spotlights, Key Action of the Week meetings to connect back to our mission and celebrate staff, discounts/perks and partnerships, an Awards Weekend trip, and more. Diversity, equity, inclusion, and belonging: Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Solutions and Accessibility for Equality (SAFE) Council, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more. Growth opportunities: advancement opportunities, continued education opportunities, Udemy courses, webinars, and more Check out our blog: Benefits: BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program. To learn more about BAYADA Home Health Care benefits, As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here . BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
    $29k-40k yearly est. 1h ago
  • Customer Service Representative (Full-Time)

    Dayton Freight 4.6company rating

    Customer service representative job in Bedford, PA

    Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Responsibilities Assist the Service Center Manager Take and deliver messages for the Service Center Manager and Account Managers Provide assistance to Drivers Prepare bills of lading and delivery receipts Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: Payroll Data entry Freight reports Driver collect reports Billing and filling Qualifications Skillful in Microsoft Office Programs Excellent keyboarding skills Has worked in a fast paced environment and has excellent attention to detail Experience with handling a high volume of phone calls Exceptional communication and customer service skills Benefits Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. Paid holidays (8); paid vacation and personal days
    $33k-39k yearly est. Auto-Apply 60d+ ago
  • Technical Service Representative I

    The Overhead Door 3.8company rating

    Customer service representative job in Lewistown, PA

    The Technical Service Customer Care Representative I, provides entry-level technical support for products manufactured by Overhead Door Corp./ Wayne Dalton. This role is the first point of contact for customers/ installers needing assistance with basic product/ installation questions or product/ installation troubleshooting. Works closely with more experienced team members to develop product knowledge and troubleshooting skills. • A minimum of 0-2 years of work experience required. • High school diploma or GED required; technical coursework is a plus. • Willingness to learn and grow product lines and technical skills. • Basic computer skills and CRM usage. • Proficient with technical documentation and product specs. • Ability to read schematics, installation diagrams, and wiring instructions. • Strong communication (written and verbal) skills and ability to effectively troubleshoot. • Strong customer service and conflict resolution skills in high-pressure environments. • Ability to manage time and priorities in a fast-paced environment. • Interpersonal and focus on the Customer Experience. • Associate's degree in engineering or equivalent technical training is preferred. • 1-2 years of customer service or tech support experience. Ideally in the door industry or related fields (mechanical/electrical). • Technical certification or trade license (e.g., journeyman electrician, access control certification, etc.). • Experience with field diagnostic tools (multimeters, lift equipment, mobile field service software). • Field service experience • Work with customers to provide support on technical issues, including but not limited to product information, troubleshooting, and installation question/ issues • Provide customer support through inbound and outbound calls and/or emails. • Log customer interactions and issues into CRM accurately. • Learn and interpret basic product manuals and installation guides. • Provide troubleshooting for door systems, operators, sensors, and control panels. • Guide installers and dealers through proper installation and setup procedures. • Escalate and document recurring product issues for continuous improvement. • Other duties may be assigned as needed by manager. • Occasional off-hours support may be required based on scheduling or during major installations or time-sensitive
    $40k-48k yearly est. Auto-Apply 2d ago
  • Customer Service Representative

    Fyzical Therapy and Balance Centers 3.7company rating

    Customer service representative job in Windber, PA

    Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Windber, PA, that is a perfect fit for you! We are a fast-paced clinic that needs a great multi-tasker with great customer service who isn't afraid to learn new things. As the first and last person our clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities Multi-task with a smile Answer phones, act as a patient liaison, answer any questions from potential or current patients Gather new patient data; keep track of all patient referrals Disseminate information and collect patient intake information; act as a go-between for patients and physicians Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations Verify insurance information and submit and track authorization requests in a timely manner Upload paperwork into our computer system Collect mail; distribute mail to proper areas/people Send benefits paperwork to our in-house biller Fax reports to physicians; keep a log of incoming reports Communicate with the office manager and clinicians about scheduling/patient arrival Help with clinic up-keep throughout the day Required Skills High school diploma or equivalent Valid driver's license and reliable transportation Great communicator and multitasker, detail-oriented Positive attitude, good work ethic, integrity and empathetic toward people that are in pain Excellent at handling details, communicating and multitasking Great demeanor, strong integrity and compassion Punctual, ready to start at specific time Must be flexible with hours. Shifts vary M-F, however, current need is 7:00am-3:30pm. Looking for fulltime with benefit package. Must be a team player. We are not currently wearing masks (covering mouth, nose and chin), however, if it becomes required, then participation is mandatory due to our clientele.
    $27k-35k yearly est. 17d ago
  • Customer Care Representative

    Three Wire Systems 4.4company rating

    Customer service representative job in Bedford, PA

    Shift: Sunday-Thursday 4:00pm-12:30am EST **Must be within 90 minutes driving distance to Bedford, PA** Responsible for answering, processing, and documenting all calls from customers and representatives. Acts as service liaison between the customer and internal operational staff and delivers exceptional customer service at all touch points. ESSENTIAL JOB FUNCTIONS: Provides clients with customer service by determining call requirements, responding to inquiries, resolving customer issues, and fulfilling customer requests Triages customer needs to include verification of demographics and appointment inquires Ability to navigate the needs of individuals on a case-by-case basis Clarifies customer inquiries by researching, locating, and providing information to the appropriate entities Resolves customer concerns and appropriately escalates any unresolved matters in a timely manner to the next appropriate department or level Promotes electronic communication services by recognizing opportunities to utilize advanced case management technology Accurately documents all call information in case management system according to standard operating procedures Any other duties as assigned KEY COMPETENCIES Ability to prioritize customer follow up calls when necessary Adaptable with the ability to follow standardized process workflow daily Provide exceptional customer service to both internal and external customers Strong knowledge of administrative processes Demonstrated ability to work as a team member as well as an individual contributor Ability to interact with all levels of staff Ability to effectively manage competing priorities in a fast-paced environment Proficient in relevant computer applications (i.e., call center phone systems, Electronic Scheduling software) with an ability to learn new software quickly Excellent data entry and typing skills Ability to work various shifts and hours to cover multiple times zones Basic familiarity with legal and financial terms JOB SPECIFICATIONS: Required Knowledge, Skills, and Abilities: Excellent customer service skills Ability to navigate a computer and use multiple monitors Ability to utilize email and chat functionalities Strong interpersonal, written, and verbal skills Excellent telephone etiquette and friendly demeanor Detail oriented Proficient in Microsoft Office Suite Amiable personality with team player attitude Ability to effectively handle challenging or difficult callers Minimum Education/Training Requirements: High School Diploma or higher Minimum Experience: 1-3 years: Call center or scheduling experience Physical Capabilities: Sitting for long periods of time in a cubicle. Some standing, walking, and traveling to off sites; some carrying of computer equipment. Mental Demands: Concentration/Attentiveness High Level of Decision Making Respond to unpredictability High Level of Record Keeping Independent Judgment and Discretion Organization and Prioritization Manage Multiple Projects/Tasks Reading, Comprehension and ability to Follow Instructions/Work Orders Relate to Others Required Licenses, Certification or Registration: Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation Work Environment: Typical Office and/or Call Center (Professional) setting Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the President, MyAdvisor Three Wire Systems is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status. To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodation. The list of requirements, duties, and responsibilities is not exhaustive but is representative of the current job. The knowledge, skills and/or abilities listed are typically required to perform this job successfully. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to satisfactorily perform the essential functions. Reasonable accommodations will be made at a Three Wire Systems, LLC office location only. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example: emergencies, changes in personnel, workload, or technical development)
    $29k-36k yearly est. 17d ago
  • Customer Development Representative

    Home Genius Exteriors

    Customer service representative job in Carrolltown, PA

    Join One of the Fastest-Growing Remodeling Companies in the U.S! Home Genius Exteriors has skyrocketed from $2.7M to $161M in just 6 years-and we're on track to hit $1B faster than anyone in the industry. We're looking for ambitious individuals ready to grow their careers in a fast-paced, high-energy environment. What You'll Do: Connect with new clients and set inspection appointments Promote our top-rated products and services Engage customers through face-to-face presentations Sharpen your skills in weekly training sessions What We're Looking For: 18+ years old, no experience or education required Strong communication & people skills Confident, motivated, and eager to grow Flexible schedule: weekdays (11-7) & 4 weekends/month Pay & Perks: $17.25-$22/hr base ($25-$35+/hr with bonuses) $65K-$135K+ annual earning potential (no cap, not a commissions position) Bonuses, company trips (Cancun, Vegas, Bahamas), events & perks Company vehicle for fieldwork Health, dental & vision (with advancement - employees must qualify for these benefits: full time employee, earning the promotion of team lead before benefits packages can be offered) Why HGE? We're redefining remodeling-with a 97% employee satisfaction rating and 4.9 stars on Google. Here, you'll find more than just a job-you'll find A Different Experience.
    $33k-52k yearly est. 8d ago
  • Customer Service Rep(04763) - 607 17th Street

    Domino's Franchise

    Customer service representative job in Altoona, PA

    ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
    $27k-35k yearly est. 60d+ ago
  • Primary CSR - Part Time

    1St. Summit Bank 3.8company rating

    Customer service representative job in Ebensburg, PA

    ESSENTIAL FUNCTIONS: The Primary duty is to build complete financial relationships with both existing and new customers by providing prompt, efficient, courteous, professional, and personalized service: •Provides direct and immediate response to customers' requests and needs. •Controls flow of customers by directing them to proper source/professional who can meet their needs. •With every customer interaction have in-depth conversations, in person and by phone, utilizing the Simple Sales Process and Advancing Language. Provides high quality and confidential customer service in such activities as: •Receives and processes deposits/withdrawals to personal and commercial checking and savings accounts, cash checks, redeem savings bonds. •Issues Money Orders, Treasurers' Checks, Gift and Prepaid cards, Credit Card Cash Advances. •Process Night Depository, Mail Deposits and Commercial Deposits. •Receives and processes all types of loan payments, and utility payments. •Scans daily transactions, balance ATM, provide Safe Deposit Box access, balance vault, batch Cash Advance Machine. •Handles and responds to customer inquiries in a timely manner. •Count, verify and post cash shipments via armored car. •Helps build relationships by providing prompt, efficient, courteous, and personalized service to customers. •Provides basic customer service requests such as Stop Payments, wire transfers, research requests, answer customers' technical questions. •Basic knowledge of products, services, and Electronic Banking services. Balances assigned daily cash and maintains assigned cash limits. Strict adherence to security procedures, Bank Secrecy Act, USA Patriot Act, and safeguarding customer information. Operate adding, calculating, computerized equipment and other office machines. Assists Customer Service Supervisor to ensure the Relationship Center is meeting the established growth, sales, and profit objectives. Assists in maintaining overall professional appearance and cleanliness of the Branch. Builds relationships by cross-selling appropriate bank services to meet customers' needs. Process incoming and outgoing mail. Maintains various log sheets and registers. Actively participates in Relationship Centers' One Year Plan and long-term goals and objectives, coaching sessions, and team meetings. Attends annual meeting to develop departmental goals: •Attends Career Path Meetings with Supervisor. •Actively participates in monthly Employee Relations Meetings to discuss and evaluate progress on meeting goals and objectives. •Participates in daily 5-minute meetings. Meet and exceed monthly referral goals by having quality conversations and identifying opportunities to promote the right financial products and services to meet our customers' needs. Performs other duties as assigned or directed. REQUIRED SKILLS/ABILITIES: • Excellent verbal and written communication skills. • Exceptional organizational skills and strong attention to detail. • Basic computer skills and digital awareness. • Must be results oriented. •Manual dexterity and numerical skills. •Knowledge of all products and services and all office functions. •Must be flexible and adaptable to varied work schedules. •A positive, enthusiastic attitude. •The ability to multi-task. • Proficient with Microsoft Office Suite or related software. SUPERVISORY RESPONSIBLITY: •This position does not supervise employees. EDUCATION and EXPERIENCE: •High School diploma or GED. •1-3 years in customer service and cash handling experience required. PHYSICAL REQUIREMENTS: •Ability to concentrate and perform responsibilities by maintaining a constant state of focus and mental alertness. •Ability to lift up to 30 pounds (i.e., heavy boxes or coin). •Ability to communicate in person, through email or via telephone with customers and staff members. •Ability to sit or stand for an extended period. •Specific vision abilities required by this job may include close vision and the ability to adjust focus. •Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $27k-35k yearly est. 60d+ ago
  • Customer Service Coordinator - Full Time

    Goodwill Keystone Area 3.7company rating

    Customer service representative job in Burnham, PA

    Customer Service Coordinator Department: Donated Goods Retail Reports to: Store Manager Status: Non-Exempt Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve. Summary Work with store leadership to assist in the front-end operations or anywhere assigned to assist to maximize the collection, production, sales, salvage and customer service of the store. Serving customers to enrich their shopping experience within the communities we serve. Duties and Responsibilities * Maximize sales performance through proper rotation, displays, signage and inventory of processed merchandise. Meet or exceed sales goals on a consistent basis. * Represents Goodwill Keystone Area in a positive manner by providing excellent customer service at all times to all customers, donors and other employees. * Responsible for training and developing sales associates and ensure merchandising guidelines are followed throughout the sales floor. * Assists in ensuring that all paperwork is completed in an accurate and timely manner to include opening/closing procedures, ensuring cash handling including enforcement of cash register procedures. * Assists with supporting the staff, enforcing and communicating Goodwill Keystone Area policies, manuals, handbooks, policies and procedures. * Perform opening and closing of the store as assigned by the manager. * Participate in interviewing candidate for entry level retail roles. Contribute input to and assist in administering associate evaluations. Be backup to Customer Service Manager as needed. * Assists with ensuring and enforcing compliance with all asset protection policies and procedures. Reports problems and concerns to the Store Manager and/or Regional District Director in the absence of the Store Manager. * Supports and promotes organizational programs and special events as required. * Perform any other assignments designated by management team. * Promotes an environment of workplace safety. Assures that duties are performed in a safe manner and safety requirements are adhered to. * Communicates progress, problems, and concerns to the Store Manager. Positions Supervised This position is not a supervisory position; however, oversight of team includes coaching, training and development of team members. All supervisory duties including, but not limited to hiring, disciplinary action, performance reviews presentation and termination are the responsibilities of Store Manager. Donor Service Representative Merchandise Processor Sales Associate Utility Associate Qualifications Education and Experience * High School Diploma or GED equivalent; or three (3) years related experience. * Supervisory experience preferred but not necessary. * Previous retail experience preferred. * POS and basic computer experience preferred. Skills/Abilities/Qualifications * Must be able to work in an open warehouse environment being exposed to various weather and temperatures. * Must exhibit a high level of integrity and business ethics. * Meet qualitative and quantitative performance standards as established by the company. * Must be able to continuously perform repetitive work at a set pace. * Ability to communicate effectively, strong interpersonal skills and possess the ability to hear, speak and write. * Must have basic math skills. * Must be able to work a flexible schedule to include weekends and evenings. Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to disability or status as a protected veteran.
    $24k-31k yearly est. 8d ago
  • Banking Solutions Representative

    Marion Center Bank 4.1company rating

    Customer service representative job in Big Run, PA

    Job DescriptionDescription: General Responsibilities Responsible for performing a variety of duties to support the paying and receiving function of the branch office; coordinating work within the office, as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. Essential Duties Performs a variety of duties to support the paying and receiving function of the branch office of which the following are illustrative: Greets and serves customers in a friendly and courteous manner; assists customers with various transactions and account changes. Observes suspicious behavior and reports such activity to supervisor or other management personnel. Maintains an awareness of new business opportunities with customers; actively refers customers to appropriate customer service personnel. Accepts deposits of various account types. Cashes checks within approved authority and operating policy; cashes Savings Bonds. Makes withdrawals for customers after verification of identity and available balance in accordance with Bank policy. Sells Cashiers Checks; processes cash advances; accepts check orders. Educates customers on product selections for accounts and financial services throughout the Bank Processes stop payment orders. Places hold on foreign items or processes for collection. Accepts loan payments, safe deposit box rent, and other related payments. Processes night deposits and mail deposits. Opens and closes Holiday/Vacation Club, consumer checking, savings, and CDs; properly explains disclosures. Opens and closes safe deposit boxes. Assists with ATM balancing. Maintains an approved level of cash; turns in excess and mutilated cash. Prepares daily settlement and proof of cash transactions; balances cash drawer accurately and efficiently on a daily basis. Prepares daily work for imaging and scans for balancing. Performs branch balancing. Prepares reports relating to the function, e.g., currency transaction, BSA reports, etc. Accepts applications for ATM/Debit Cards and Internet Banking; activates consumer Internet Banking accounts. Assists with vault cash verifications and balancing of cash advance machines; acts as dual control for all Teller functions. Completes changes and dispute forms for ACH and Debit Card transactions. Maintains supplies and an awareness of Banking Solutions Rep supply inventory control. Observes suspicious behavior and reports such activity to supervisor or other management personnel. Acts as dual control for all Banking Solution Rep functions. Coordinates specific work tasks with other personnel within the office as well as with other departments in order to ensure the smooth and efficient flow of information. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate Bank personnel. Contacts customers as required to correct or complete transaction errors. Responds to inquiries relating to his/her particular area, or to requests from customers, other Bank personnel, etc., within given time frames and within established policy. Assists the Banking Solutions Specialist and Supervisor with various tasks and projects. Ancillary Duties Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. Job Location 1st level Assigned branch location Equipment/Machines Telephone Calculator Copy machine PC/Computer keyboard Printer Copy machine Coin machine Cash recycler Currency verifier Combination and keypad locks Check printer Fax machine MICR encoder Typewriter Requirements: Basic Qualifications Education/Training: A high school diploma or equivalent. Skill(s): Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations, and communicative; moderate sales skills and PC skills; a proficient knowledge of the Banking Solution system, transaction documents, and processing customer transactions; knowledge of vault transactions and balancing; a working knowledge of bank consumer and business products and services, along with the operating policies and procedures that impact these products; visual and auditory skills; ability to operate various office machines; ability to lift approximately twenty (20) lbs. of coin. Experience: Cash handling experience.
    $32k-38k yearly est. 28d ago
  • Parts Inside Sales Representative

    Thomas Automotive Family LLC 3.6company rating

    Customer service representative job in Johnstown, PA

    Position Information: The full time Inside Sales Representative is responsible for customer service and incoming sales. This position will work directly with the Parts Inventory Manager and will also be responsible for promoting additional sales and exceptional customer satisfaction to increase parts sales. Areas of Emphasis: Exemplify the Thomas Automotive Core Values: Positive, Trustworthy, Motivation, Compassion, and Dedication Understand the Thomas Core Focus of “Bringing Integrity to the Automotive Industry” and “Building Trust and Confidence through Exceptional Service” Learn, Understand, and incorporate the Thomas philosophy of doing business into all daily activities related to customer and coworker relationship management Be a great team member Successfully Maintain the following accountabilities Manage incoming customer communication Promote additional sales Maintain all current brand training requirements Professionally handle any customer concerns as they arise Duties and Responsibilities: Greet every customer, every day Maintain high ethical standards when dealing with customers, co-workers and vendors Put safety first. Adhere to all Safety Policies, Procedures and Personal Protective Equipment standards Answer calls in a timely and professional manner Maintain excellent relationships with accounts Works with all aspects of wholesale team to ensure customer is taken care of Provide a one stop shop for all customer needs Keep up to date on any special programs being promoted by External sales and brands Communicate bulk sales to purchaser/supervisor to ensure we are sourcing responsibly Offer related sales Completion of all OEM Training Requirements as assigned Attendance of all required meetings per directives Consistent learning on parts knowledge to provide excellent customer experience Maintain knowledge of dealership software and brand software ensuring all avenues are explored to benefit customer Assist customer to fill special circumstances, returns, or sales Act as customers advocate to address, and support all customer service issues that may deter business Communicate with all teams as necessary to ensure order accuracy Maintain a safe and clean workspace, as well as ensuring the entire facility is orderly, clean and free of hazards Requirements Qualifications: Valid driver's license and good driving record. Ability to read and comprehend instructions and information. High school diploma or the equivalent. Previous automotive parts experience preferred. Working Conditions: The Inside Sales Representative will work and move about the Parts department in a warehouse-type environment. S/he will be exposed to noise, dust, exhaust fumes, and other hazardous and nonhazardous materials. S/he must be able to lift up to 50 pounds. S/he will move about the parts area to work with the parts team as well as using a computer. Note: This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments). Thomas Automotive is an Equal Opportunity Employer
    $35k-68k yearly est. 3d ago
  • Inside Sales Representative

    Bell Supply Company 4.0company rating

    Customer service representative job in Indiana, PA

    Requirements EHS REQUIREMENTS: Complete all work in a safe manner and follow all safety requirements consistent with supporting the company's TRIR goals Follow all environmental requirements consistent with supporting the company's environmental performance goals Complete, and actively participate in all the company's safety training requirements Maintain a clean driving record in accordance with company insurance policy POSITION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required: 4 years experience working in a supply store environment 2 years experience working specially with PVF 2 years experience utilizing Microsoft Office with an emphasis on Excel Ability to lift over 50 lbs Ability to operate power equipment to move materials if needed Ability to sit or stand for long periods of time WORK ENVIRONMENT: This job will be performed in a Bell Supply store and warehouse.
    $34k-63k yearly est. 60d+ ago
  • Technical Service Representative I

    Overhead Door Corporation 3.8company rating

    Customer service representative job in Lewistown, PA

    The Technical Service Customer Care Representative I, provides entry-level technical support for products manufactured by Overhead Door Corp./ Wayne Dalton. This role is the first point of contact for customers/ installers needing assistance with basic product/ installation questions or product/ installation troubleshooting. Works closely with more experienced team members to develop product knowledge and troubleshooting skills. * Work with customers to provide support on technical issues, including but not limited to product information, troubleshooting, and installation question/ issues * Provide customer support through inbound and outbound calls and/or emails. * Log customer interactions and issues into CRM accurately. * Learn and interpret basic product manuals and installation guides. * Provide troubleshooting for door systems, operators, sensors, and control panels. * Guide installers and dealers through proper installation and setup procedures. * Escalate and document recurring product issues for continuous improvement. * Other duties may be assigned as needed by manager. * Occasional off-hours support may be required based on scheduling or during major installations or time-sensitive * A minimum of 0-2 years of work experience required. * High school diploma or GED required; technical coursework is a plus. * Willingness to learn and grow product lines and technical skills. * Basic computer skills and CRM usage. * Proficient with technical documentation and product specs. * Ability to read schematics, installation diagrams, and wiring instructions. * Strong communication (written and verbal) skills and ability to effectively troubleshoot. * Strong customer service and conflict resolution skills in high-pressure environments. * Ability to manage time and priorities in a fast-paced environment. * Interpersonal and focus on the Customer Experience. * Associate's degree in engineering or equivalent technical training is preferred. * 1-2 years of customer service or tech support experience. Ideally in the door industry or related fields (mechanical/electrical). * Technical certification or trade license (e.g., journeyman electrician, access control certification, etc.). * Experience with field diagnostic tools (multimeters, lift equipment, mobile field service software). * Field service experience
    $40k-48k yearly est. Auto-Apply 1d ago
  • Customer Care Specialist I

    1St. Summit Bank 3.8company rating

    Customer service representative job in Johnstown, PA

    •Receives and processes incoming calls from customers. •Responds to inquiries and determines the appropriate response or direction and proactively offers the most convenient solutions or options for the customer. •Completes various operational processes to support customer requests. •Processes account balance or transfer requests, stop payment orders, changes of address and other customer requests or authorizations. •Completes trouble shooting if needed to support a customer inquiry. •Collaborates and refers to internal business partners by referring customers to the appropriate professional to ensure a full range of financial solutions to meet their needs: •Reviews reports, prepares correspondence, and participates in special department projects as required. •Ensures that all departmental documents and activities are performed in compliance with applicable laws, regulations, policies, and procedures as applicable to this position, including completion of required compliance training. •Performs other duties and responsibilities as assigned. REQUIRED SKILLS/ABILITIES: • Excellent verbal and written communication skills. • Exceptional organizational skills and strong attention to detail. • Excellent time management skills with a proven ability to meet deadlines. • Strong analytical and problem-solving skills. • Ability to function well in a high-paced and at times stressful environment. • Proficient with Microsoft Office Suite or related software. SUPERVISORY RESPONSIBLITY: This position does not supervise employees. EDUCATION and EXPERIENCE: •High School or GED equivalent. •One (1) year of providing outstanding customer service or sales experience, preferably in a financial service setting, is required. Call Center experience preferred. PHYSICAL REQUIREMENTS: •Ability to concentrate and perform responsibilities by maintaining a constant state of focus and mental alertness. polly previte •Ability to lift up to 20 pounds (i.e., files). •Ability to communicate in person, through email or via telephone with customers and staff members. •Ability to sit or stand for an extended period. •Specific vision abilities required by this job may include close vision and the ability to adjust focus.
    $27k-31k yearly est. 60d+ ago
  • Customer Service Rep (QTC)

    Three Wire Systems 4.4company rating

    Customer service representative job in Bedford, PA

    MyAdvisor/VetAdvisor care coordination program provides expert care for those that serve others. From behavioral health to career development, MyAdvisor will triage individual needs to find the best resources for ongoing support. With over 12 years of proven success, MyAdvisor provides support to those who are responsible for the safety and welfare of others. Three Wire delivers practice, preventative, and integrated care coordination to private and public sector employers. This care coordination, in turn, supports clinical tele-behavioral health, holistic wellness, navigational advocacy and family stability, and thus helps individuals thrive in their career and family life. Job Summary: Responsible for answering, processing, and documenting all calls from customers and representatives. Acts as service liaison between the customer and internal operational staff and delivers exceptional customer service at all touch points. Shift: Monday, Tuesday, Wednesday, Saturday 8:30am-7pm Location: Must live within 90 minutes driving distance of Bedford, PA. Training: 2 weeks onsite training Essential Duties and Responsibilities: Provides clients with customer service by determining call requirements, responding to inquiries, resolving customer issues and fulfilling customer requests Triages customer needs to include verification of demographics, appointment inquires, and mileage check inquires Clarifies customer inquiries by researching, locating, and providing information to the appropriate entities Resolves customer concerns and appropriately escalates any unresolved matters in a timely manner to the next appropriate department or level Promotes electronic communication services by recognizing opportunities to utilize advanced case management technology Accurately documents all call information in case management system according to standard operating procedures Efficiently utilizes tools and available resources such as: ECW, UCM, examinee portal, and other tools as necessary Any other duties as assigned Competencies: Ability to prioritize customer follow up calls when necessary Adaptable with the ability to follow standardized process workflow on a daily basis Provide exceptional customer service to both internal and external customers Strong knowledge of administrative processes Demonstrated ability to work as a team member as well as an individual contributor Ability to interact with all levels of staff Ability to effectively manage competing priorities in a fast paced environment Proficient in relevant computer applications (i.e. call center phone systems, Electronic Scheduling software) with an ability to learn new software quickly Excellent data entry and typing skills Ability to work various shifts and hours to cover multiple times zones Education and/or Experience: (includes certificate & licenses) Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation This supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time. QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, people with disabilities protected under law, and protected veteran status. Education Required GED, High School Diploma or higher. Required 1-3 years: Customer Service experience. Skills Preferred Customer Service Intermediate Sense of Urgency Intermediate Problem Solving Intermediate Interpersonal Intermediate Team Player Intermediate Written Communication Intermediate Verbal Communication Intermediate Organization Intermediate Excel Intermediate Word Intermediate Medical Terminology Intermediate MS Office Intermediate Multi-line phone Intermediate Behaviors Preferred Team Player: Works well as a member of a group Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations
    $27k-35k yearly est. 19d ago
  • Customer Service Rep(04761) - 1100 North Atherton Street

    Domino's Franchise

    Customer service representative job in State College, PA

    ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-35k yearly est. 59d ago
  • Inside Sales Representative

    Bell Supply Company 4.0company rating

    Customer service representative job in Indiana, PA

    SUMMARY OF ESSENTIAL FUNCTIONS: Extending customer service to both walk in customers and those calling in orders. Building and maintaining good vendor relationships. SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: Take orders by phone or walk in Coordinate the delivery of the material to jobsite Source, locate, and procure any non stock item that a customer requests Discretion to make decisions regarding order fulfillment Requirements EHS REQUIREMENTS: Complete all work in a safe manner and follow all safety requirements consistent with supporting the company's TRIR goals Follow all environmental requirements consistent with supporting the company's environmental performance goals Complete, and actively participate in all the company's safety training requirements Maintain a clean driving record in accordance with company insurance policy POSITION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required: 4 years experience working in a supply store environment 2 years experience working specially with PVF 2 years experience utilizing Microsoft Office with an emphasis on Excel Ability to lift over 50 lbs Ability to operate power equipment to move materials if needed Ability to sit or stand for long periods of time WORK ENVIRONMENT: This job will be performed in a Bell Supply store and warehouse.
    $34k-63k yearly est. 60d+ ago
  • Primary CSR - Bank Teller - Part Time

    1St. Summit Bank 3.8company rating

    Customer service representative job in Portage, PA

    The Primary duty is to build complete financial relationships with both existing and new customers by providing prompt, efficient, courteous, professional, and personalized service: Provides direct and immediate response to customers' requests and needs. Controls flow of customers by directing them to proper source/professional who can meet their needs. With every customer interaction have in-depth conversations, in person and by phone, utilizing C.A.R.E and Advancing Language. Builds relationships by cross-selling appropriate bank services to meet customers' needs. Provides high quality and confidential customer service in such activities as: Execute financial transactions including deposits and withdrawals to personal and commercial checking and savings accounts and complete all other types of account transactions in an efficient and professional manner. Handles and responds to customer inquiries in a timely manner. Issues Money Orders, Treasurers' Checks, Gift and Prepaid cards, Credit Card Cash Advances. Process Night Depository, Mail Deposits and Commercial Deposits. Receives and processes all types of loan payments, and utility payments. Scans daily transactions, balance ATM, provide Safe Deposit Box access, balance vault, batch Cash Advance Machine. Count, verify and post cash shipments via armored car. Provides basic customer service requests such as Stop Payments, wire transfers, research requests, answer customers' technical questions. Basic knowledge of products, services, and Electronic Banking services. Balance assigned daily cash and maintained assigned cash limits. Meet and exceed monthly referral goals by having quality conversations and identifying opportunities to promote the right financial products and services to meet our customers' needs. Assists branch manager to ensure the Relationship Center is meeting the established growth and sales objectives. Strict adherence to security procedures, Bank Secrecy Act, USA Patriot Act, and safeguarding customer information. Assists in maintaining overall professional appearance and cleanliness of the Branch. Actively participates in Relationship Centers' One Year Plan and long-term goals and objectives, coaching sessions, and team meetings. Attends annual meeting to develop departmental goals: Attends Career Path Meetings with Supervisor. Actively participates in monthly Employee Relations Meetings to discuss and evaluate progress on meeting goals and objectives. Participates in daily 5-minute meetings. Performs other duties as assigned or directed. REQUIRED SKILLS/ABILITIES: Excellent verbal and written communication skills. Exceptional organizational skills and strong attention to detail. Basic computer skills and digital awareness. Must be results oriented. Manual dexterity and numerical skills. Knowledge of all products and services and all office functions. Must be flexible and adaptable to varied work schedules. A positive, enthusiastic attitude. The ability to multi-task. Proficient with Microsoft Office Suite or related software. The ability to operate basic office equipment. SUPERVISORY RESPONSIBLITY: This position does not supervise employees. EDUCATION and EXPERIENCE: High School diploma or equivalent experience sales/business related field. 1-3 years in customer service and cash handling experience required. PHYSICAL REQUIREMENTS: Ability to concentrate and perform responsibilities by maintaining a constant state of focus and mental alertness. Ability to lift up to 30 pounds (i.e., heavy boxes or coin). Ability to communicate in person, through email or via telephone with customers and staff members. Ability to sit or stand for an extended period. Specific vision abilities required by this job may include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $27k-35k yearly est. 11d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Altoona, PA?

The average customer service representative in Altoona, PA earns between $24,000 and $40,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Altoona, PA

$31,000

What are the biggest employers of Customer Service Representatives in Altoona, PA?

The biggest employers of Customer Service Representatives in Altoona, PA are:
  1. 1ST SUMMIT BANK
  2. Domino's Franchise
  3. Lendmark Financial
  4. Domino's Pizza
  5. U-Haul
  6. Lisa Mancinelli-State Farm Agent
  7. Meron Financial Agency
  8. Wyatt Pusey-State Farm Agent
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