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Customer service representative jobs in Amarillo, TX

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  • Services Specialist Logistics

    Tata Consultancy Services 4.3company rating

    Customer service representative job in Amarillo, TX

    We are seeking a detail-oriented and proactive Services Specialist - Logistics to support end-to-end logistics operations, ensuring the timely and efficient execution of both domestic and international shipments. The ideal candidate will work closely with internal teams, external logistics service providers (LSPs), and customs authorities to coordinate shipments, resolve issues, and maintain compliance with company and regulatory standards. Key Responsibilities: Shipment Coordination & Routing: Manage routing of shipments, including critical and priority shipments, in coordination with users and logistics service providers. Assign marine surveyors in accordance with company guidelines and routing requirements. Communication & Stakeholder Management: Serve as the primary point of contact for shipment updates, delays, and resolutions. Collaborate proactively with internal and external stakeholders to ensure timely issue resolution and seamless shipment execution. Coordinate with buyers, sourcing, finance, factory teams, and freight forwarders for logistics-related activities. • Shipment Tracking & Documentation: Track ETA of inbound shipments and ensure proper documentation is collected for timely handover to destination teams. Ensure accurate and timely updates of shipment status in the ERP system. Capture and maintain data related to shipment dates, costs, documentation, and tracking for reporting and analysis. • Customs & Compliance: Liaise with Customs, global logistics teams, brokers, and freight forwarders to ensure all documentation and information are in place for international shipments (import/export). Adhere to Customs policies and procedures throughout the clearance process. Monitor physical cargo clearance and ensure updates are reflected accurately in internal systems. • Planning & Execution: Manage logistics planning for international and project cargo shipments. Track vessel movements to determine ETA to Port of Import (PoI). Work with buyers to validate required dates and align shipment execution accordingly. • Reporting & Analysis: Prepare and maintain reports such as: On-Time Delivery (OTD) and On-Time Pickup (OTP) - Weekly/Monthly. Daily/Weekly critical shipment pick-up and delivery confirmations. Monthly MOR reports (shipments cleared, logistics spend, deflation tracking). Supplier performance monitoring and evaluation. Qualifications & Skills: Bachelor's degree in Supply Chain, Logistics, Business Administration, or a related field preferred 3+ years of experience in logistics, supply chain, or related roles. Strong knowledge of international shipping, customs processes, and freight forwarding. Proficient in logistics ERP systems and Microsoft Office tools (Excel, PowerPoint, Word). Excellent coordination, communication, and problem-solving skills. Ability to work in a fast-paced environment and manage multiple priorities. Strong attention to detail and data accuracy. Salary Range: $45,000 - $55,000 per year
    $45k-55k yearly 1d ago
  • Customer Service Advisor

    Ama Techtel 3.4company rating

    Customer service representative job in Amarillo, TX

    Job Description AMA TechTel is a rapidly growing telecommunications company and we have immediate openings for dynamic individuals in our Customer Service department as a Customer Service Advisor. Customer Service Advisors have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base. Customer Service Advisor Job Responsibilities Handle inbound sales, customer service, billing and repair issues. Have a thorough understanding of all products offered to ensure that you are comfortable and confident with any issues that arise to help customers. Monitor ACD queues and manage talk times to ensure prompt, efficient service to customers. Follow guidelines set up for proper call handling processes and procedures. Achieve quality metrics through Quality Assurance guidelines. Make outbound calls to customers to help gather information as necessary to resolve issues. Sell residential product offerings to inbound callers while following correct sales procedures. All other duties as assigned. Requirements Candidates must be a proven customer support professional with at least two years of call center experience. Must also possess a high level of energy and motivation. Ability to thrive in a fast paced environment and respond accordingly to high priority situations is essential. Telecommunications experience is a plus. Must have a high school diploma. Spanish speaking preferred Benefits We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.
    $29k-34k yearly est. 12d ago
  • Customer Service

    U.S. Cleaners

    Customer service representative job in Amarillo, TX

    Job DescriptionSalary: Business is booming!! Looking for smiling faces to offer excellent customer service and assist with garment handling before and after the garments are cleaned and pressed. Duties include, but are not limited to, greeting customers, handling drop-offs and pickups, creating invoices for incoming orders, and keeping your work space clean on a daily basis. If you have a great attitude and want to be a part of our business, we encourage you to apply. We are family owned and operated business and our employees are like family! We are hiring for both part time and full time! You can apply here, on our website at **************************** in person at any of our locations.
    $27k-49k yearly est. 22d ago
  • Customer Service Representative

    Copart 4.8company rating

    Customer service representative job in Amarillo, TX

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: One year of office support experience in a customer service role preferred High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual skills a plus Occasional overtime as needed Pay $16.04 - $18.07 per hour Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work
    $16-18.1 hourly Auto-Apply 60d+ ago
  • Call Center Representative

    Perdue, Brandon, Fielder, Collins and Mott L.L.P

    Customer service representative job in Amarillo, TX

    Job Description Join our dynamic team as a Full-Time Call Center Representative at Perdue, Brandon, Fielder, Collins and Mott L.L.P. in Amarillo, Texas. This onsite position offers a vibrant office environment where your contributions significantly impact customer service excellence. You will thrive in a fast-paced, energetic atmosphere designed to foster high performance and collaboration among colleagues. With a starting pay of $15.00 per hour, this role not only offers competitive compensation but also provides a chance to sharpen your skills in customer interactions and problem-solving. You will play a vital role in creating positive experiences for our clients while reflecting our core values of integrity and tenacity. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, and Paid Time Off. If you're ready to take the next step in your career and be part of a team that puts people first, we encourage you to apply today! Perdue, Brandon, Fielder, Collins and Mott L.L.P.: What drives us Perdue Brandon strives to create an environment for our team and clients to thrive. That includes knowing our Mission, having a Vision and building on the Core Values that serve as our foundation. Our Mission: Anchored in trust, our law firm pursues excellence with a relentless dedication to reliability, respect and results, creating partnerships that fuel success. Our Vision: To ensure every community has the resources to prosper. What would you do as a Call Center Representative As a Full-Time Call Center Representative at Perdue, Brandon, Fielder, Collins and Mott L.L.P. in Amarillo, Texas, you will play a pivotal role in our customer service operations by making outbound calls and efficiently managing a high volume of inbound calls. Your expertise will help ensure that every interaction reflects our commitment to excellence and integrity. In this fast-paced office environment, you will engage with a diverse clientele, addressing inquiries and resolving issues with professionalism and tenacity. Whether initiating outreach or responding to incoming requests, you will contribute to a high-performance team that values customer satisfaction and encourages energetic collaboration among all representatives. This role is ideal for those who thrive on busy days and enjoy the challenge of meeting the needs of our customers head-on. Requirements for this Call Center Representative job To excel as a Full-Time Call Center Representative at Perdue, Brandon, Fielder, Collins and Mott L.L.P. in Amarillo, Texas, candidates should possess a combination of essential skills and relevant experience. Previous office experience is preferred, as it will help you navigate our structured environment effectively. A background in customer service is highly valued, enabling you to engage meaningfully with clients during both inbound and outbound calls. Strong oral and written communication skills are crucial for articulating information clearly and professionally. Proficiency in Microsoft Office applications-specifically Word, Outlook, and Excel-is necessary for efficiently managing correspondence and data. Additionally, a proactive approach, attention to detail, and the ability to adapt in a fast-paced atmosphere will contribute significantly to your success in delivering outstanding customer service and upholding our firm's principles. Knowledge and skills required for the position are: Previous office experience preferred Experience in customer service preferred Strong oral and written communication skills Proficiency in Microsoft Office, specifically word, outlook and excel Join our team today! If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you! 79106 Job Posted by ApplicantPro
    $15 hourly 18d ago
  • Retail Customer Sales & Service Representatives: Entry Level - PAID TRAINING - Grow into Management

    Ldp Entertainment Solutions

    Customer service representative job in Amarillo, TX

    LDP Entertainment Solutions is a high energy promotional marketing firm in the Amarillo, TX area. We specialize in retail brand management and client acquisition. All representatives are cross trained in marketing and sales through events, promotions, product launches and demonstrations. LDP Entertainment Solutions's focus is to grow the territory and promote representatives from within to aid in the territory management and training of future business partners. Job Description ** NO DOOR TO DOOR, NO BUSINESS TO BUSINESS AND NO TELEMARKETING** The Power of More Join a community of trailblazers who are changing the way people live. Take advantage of a stellar training program that will propel your career forward in record time. Connect with a tight-knit network of men and women who are just as passionate about the environment as they are about reaching -- and surpassing -- their career goals. When you join the Power team at LDP Entertainment Solutions -- more than 1,300 strong and growing -- you'll experience a shared dedication to a greater goal, and an opportunity to be part of a future-focused team of innovative leaders as we expand nationwide. Most important, you'll have the opportunity to earn three times more than the average sales representative in other industries. You won't have to cold call a single person. You will be trained to give a 20-year proven customer service and sales presentation to pre-qualified leads that are actually looking for the products we sell. If you have a passion for customer service and sales, the drive to succeed, the skills to communicate and the desire to win, welcome home. It's decision time. So decide to earn more, give more, and grow more. Retail Customer Service and Retail Sales Representatives: A full-time W-2 inside sales position, your role will be to develop relationships with pre-qualified prospective and existing customers. Prior to your first interaction with prospective customers, 75% of the legwork has been done for you. We have a very rigorous pre-qualification process that ensures we are putting our sales reps in the best possible position to succeed. Your only focus has to be on your career. We only ask you to learn our primary product lines, stay true to your training and deliver a proven sales presentation to consumers that truly need what you offer. Primary job responsibilities include: Delivery of interactive customer service and sales presentations on electronics and entertainment services to decision makers. Participation in ongoing customer service and sales training and coaching camps on a weekly basis. Team building and mentorship Strategic presentation development Business and management development Qualifications Highly developed interpersonal, organizational and communication skills Ability to speak publicly with confidence and poise Strong sense of ambition, self-motivation and self-discipline Ability to work both independently and in a team setting Naturally outgoing and articulate individual who thrives in social settings Previous sales experience preferred BA/BS preferred Salary and Benefits: Monthly opportunities for performance-based non-monetary rewards, such as luxury vacations, high-end electronics, gift cards and tickets to concerts and sporting events Insurance plans and paid vacation days available after 90 Days Access to paid training classes to develop your professional skill sets A dynamic social program filled with can't miss events, parties, and activities, including an annual bonus in the form of a company trip to a Mexico, Jamaica or Puerto Rico each November for you and a significant other. Apply here or on our website! ********************************* Additional Information All your information will be kept confidential according to EEO guidelines.
    $32k-45k yearly est. 8h ago
  • Inbound Customer Service Rep

    Partnered Staffing

    Customer service representative job in Amarillo, TX

    At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Job Description As a Customer Service Representative placed, you will respond to customer telephone inquiries within a call center environment. Our client's fast-paced, team-oriented environment is the perfect place to take your customer service career to the next level. Additional Responsibilities Include: CSR will take inbound calls and assist members, member representatives, agent brokers, providers, health plan employees, ship employees and clients. Research caller's inquiries using internal knowledge database, client website, routes and escalation process to resolve concerns. Educate the caller of all necessary information and alternatives to promote one call resolution. Job Requirements: HS diploma or GED Bilinugal in Spanish Any customer service experience Medical terminology is a plus Data entry and/or typing experience Additional Information Instructions :Please call 715-446-1755 for more information on how to apply! Why Kelly? As a Kelly Services candidate you will have access to numerous perks, including: Exposure to a variety of career opportunities as a result of our expansive network of client companies Career guides, information and tools to help you successfully position yourself throughout every stage of your career Access to more than 3,000 online training courses through our Kelly Learning Center Group-rate insurance options available immediately upon hire* Weekly pay and service bonus plans
    $26k-34k yearly est. 60d+ ago
  • Virtual Insurance Customer Service Representative- NO COLD CALLS / Work from Home

    Meron Financial Agency

    Customer service representative job in Amarillo, TX

    Why Choose Meron Financial Agency? Are you a top performer but not being paid like one? Or maybe you are paid well but sacrificing time with your loved ones? At Meron Financial Agency, we believe you shouldn't have to choose between financial success and personal freedom. We're a leading firm committed to empowering individuals and businesses to achieve their financial goals. With a client-centric approach, cutting-edge technology, and a supportive team environment, we offer the tools and opportunities you need to thrive. We are looking for passionate, driven individuals who want to make a meaningful impact on people's lives as financial consultants. Whether you're starting your career or looking for a new challenge, we provide the platform for you to succeed while enjoying work-life balance. If you're ready to step into a rewarding career, we'd love to have a conversation about how your skills can contribute to our team. Qualifications: Must reside in the US Must be a US citizen or legal/permanent resident Compensation Structure: Commission-Only with no ceiling to your earning potential Average agents earn $800 - $1,200 per policy starting out Part-time agents can earn $50,000+ in the first year Full-time agents have the potential to make $80,000 - $300,000+ in their first year Agency Owners can generate system-driven income of $200K - $500K+ annually Plus, with our streamlined lead generation system, there's NO COLD CALLING. You'll only be contacting individuals who have already requested information. What Makes Us Different: No Cold Calling - We Provide the Leads Agency Ownership Program Leadership Development Fully-Expense Paid Trips Work-Life Balance One-on-One Mentorship Cutting-Edge Technology Partnerships with 60+ A+ Rated Insurance Companies (Foresters, Mutual of Omaha, Transamerica, Americo, and more) Bonuses (Producer Bonus, Capital Bonus, and more) Passive Income Opportunities Relationships Matter - People Come First Ready for your next career move?
    $26k-34k yearly est. 60d+ ago
  • CSR INTAKE SPECIALIST

    City of Amarillo, Tx

    Customer service representative job in Amarillo, TX

    Customer Service Representative- Intake Specialist Salary: 14.41 hourly Division & Department Location: Animal Management & Welfare Employment Type Hours/Days: Full Time Winter hours: Tuesday-Saturday (9:00am-6:00pm) Winter hours: (10:00am-7:00pm). Subject to after-hours work. FLSA Status: Non-Exempt Job Description: This position provides citizens with information and resources to help reduce numbers of animals in the shelter. Duties include excellent customer service by providing the public with accurate information regarding Animal Management & Welfare policies, programs and procedures. Produces a schedule for the Managed Intake Program. Conducting intake of animals brought to the facility by assigning case numbers, checking for microchips and tags, identifying, weighing, vaccinating, preparing a collar and assigning a kennel; processing and collecting fees for sterilization option, surrendered and reclaimed animals; maintaining and enforcing biosecurity procedures; conducting animal inventories and conducting follow up calls for animals with microchips. Essential Responsibilities * Provides high levels of customer service by phone, email and in person by responding to each customer's needs in a prompt, courteous and professional manner. * Must clean and disinfect all areas of the office, clean and disinfect animal traps/kennels, respond to emails from citizens, stock intake area of all supplies needed. * Staffs the front desk of the Animal Shelter. * Conducts intake for animals brought to the Shelter by assessing the general health and temperament of the animal. Advising supervisor of ill or injured animals, assigning a case number, recording vital statistics, compiling and completing all necessary data required on intake data form and assigning the animal to a kennel or other enclosure. * Attempts to locate owners of lost or abandoned animals by checking for collars, tags and/or microchips. * Processes adoptions, sterilization option, surrendered/reclaimed animals, as well as, spay-a mama program participants by completing the appropriate paperwork and collecting the associated fees. * Maintains sanitary conditions in and around the front desk, as well as, following appropriate biosecurity procedures when dealing with animals. * Processes adoptions, sterilization option, surrendered/reclaimed animals, as well as, spay-a mama program participants by completing the appropriate paperwork and collecting the associated fees. * Administers shots (booster and rabies vaccines) and other medications to animals as directed. * Microchip animals and processes microchip data. * Processes donations made to the shelter. * Assists, as needed, with surgery pickups and questions about surgery incision. * Performs other job-related duties as assigned. Knowledge, Skills and Abilities * Performs other job-related duties as assigned. * Knowledge of safety, sanitation and humane environmental conditions of animals and animal shelters. * Effective communication and conflict resolution skills. * Ability to safely handle animals, including those with unknown health and temperament. * Ability to safely operate a staff or pole, ropes, nets and cameras. * Skill in using standard office equipment such as copiers, cash register, multi-line phone systems, computers and related software applications for data entry, word process and accounting purposes. * Strong verbal and written communication skill. Required Qualifications * Skill in using standard office equipment such as copiers, cash register, multi-line phone systems, computers and related software applications for data entry, word process and accounting purposes. Preferred Qualifications * Six months of experience working with animals. * Must have or be able to obtain pre-exposure rabies vaccinations within six (6) months of hire. Physical Demands Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this Job. The employee is occasionally required to exert up to 50 pounds of force and, 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. This employee is also required to walk, stand, hear, speak, see, and talk. The employee is also required to possess the ability to make rational decisions and perform repetitive motions. The employee's work is conducted indoors and outdoors in all types of weather conditions and in an environment that requires the employee to be adaptive to change. The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law. The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case by case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at ************.
    $26k-34k yearly est. Auto-Apply 9d ago
  • Relief Customer Service Representative Driver

    Vestis Services

    Customer service representative job in Amarillo, TX

    The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief CSR must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief CSRs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. --Responsibilities/Essential Functions: Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. --Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. --Working Environment/Safety Requirements: Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. --Education: High school degree or equivalent --License Requirements/ Certifications: Valid Driver's License Location: Amarillo, TX Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $26k-34k yearly est. 9d ago
  • Customer Service Representative - State Farm Agent Team Member

    Rhonda Greathouse-State Farm Agent

    Customer service representative job in Amarillo, TX

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-34k yearly est. 29d ago
  • Customer Service Representative - State Farm Agent Team Member

    Jamie Smith-State Farm Agent

    Customer service representative job in Amarillo, TX

    Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency has proudly served the Amarillo, TX community since 2013, backed by over two decades of experience with State Farm in various roles. Im a West Texas native and graduate of Wayland Baptist University with a B.S. in Business Management, as well as a proud mom of two and a big sports fan. Together, my team and I bring more than 45 years of combined State Farm experience. We are an Amarillo BBB Accredited Business and have earned prestigious State Farm recognitions, including Honor Club and Chairmans Circle. We operate in a fast-paced, high-energy, and competitive environmentbut were also a tight-knit group that knows how to have fun. Im passionate about developing talent, and I dedicate time to mentoring and coaching my team to succeed. If you're a motivated professional with a passion for helping others and you're ready to grow your career, wed love to hear from you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jamie Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-34k yearly est. 2d ago
  • Customer Service Representative 2nd Shift

    1-800-Plumber + Air & Electric of The Texas Panhandle

    Customer service representative job in Amarillo, TX

    Job DescriptionJoin a TEAM that Values YOU!!! 1-800-Plumber +Air & Electric is looking for a hard-driven career focused Customer Service Representative. Perks Birthday paid day off Profit Sharing Family environment $100 Boot Certificate (Cavenders, Red Wing or Work Boot) Weekly team meetings Discounted services as an employee Free Classic HomeGuard membership 3 Reasons Youll LOVE Working for Us Our employees must win! Our customers must win! Our company must win! Whats in it for you? Excellent question! You want to work for us because I can promise you a new career that youll love filled with: o Great benefits**** o Great opportunity! o Growth potential! (We grow every year, which means were looking for future managers!) o Continual training & education! o And most importantly: PERSONAL SATISFACTION DOING A JOB YOU WILL LOVE!!! Job Summary The CSR supports the day-to-day operations of the company and is the primary point of contact for customers. The CSR answers the phone, obtains customer information, books calls, and addresses customer concerns. If an issue arises, the CSR will work diligently to solve the problem and satisfy the customers. As part of this responsibility, the CSR will develop and manage reports, make outbound calls to customers scheduling inspections, and interact with field personnel to schedule calls efficiently. A successful CSR must have the ability to function as a part of a team and be able to think creatively and critically. Benefits Health Insurance Dental/Vision Retirement Plan PTO Paid sick/Snow days Paid Holidays Paid training Birthday off with pay Qualifications Strong knowledge of Microsoft Excel, and Word Must be a critical thinker - Strong English composition skills Telephone etiquette and working knowledge of email systems Now, if thats the type of company that youd like to work forand I hope it isplease, please, please apply. I would love a chance to talk with youand get to know you better. Lets make sure were an ideal fit for each other.
    $26k-34k yearly est. 30d ago
  • Relief Customer Service Representative Driver

    Vestis 4.0company rating

    Customer service representative job in Amarillo, TX

    The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief CSR must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief CSRs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. --Responsibilities/Essential Functions: Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. --Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. --Working Environment/Safety Requirements: Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. --Education: High school degree or equivalent --License Requirements/ Certifications: Valid Driver's License Location: Amarillo, TX
    $26k-34k yearly est. 60d+ ago
  • Customer Service Representative

    Kenny Dean-State Farm Insurance

    Customer service representative job in Canyon, TX

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience is not required as we will train the right person. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Salary plus Bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Property & Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-34k yearly est. 17d ago
  • Rental Inside Sales Rep

    Warren Cat 4.3company rating

    Customer service representative job in Amarillo, TX

    TEAM UP WITH US! The Rental Inside Sales Representative (RISR) is responsible for driving and achieving machinery, tool and equipment rental revenue growth by conducting outbound calls to dormant, inactive and/or lost customers. Developing and maintaining relationships, providing exceptional customer service and strong product knowledge are key to the success of this position and the department. DO YOU HAVE WHAT IT TAKES? WHAT YOU'LL DO: * Drive and achieve machinery, tool and equipment rental revenue growth by conducting outbound calls to all dormant, inactive and lost customers on a consistent basis. Utilize dormant, inactive and lost customers list daily. * Drive rental campaigns and rental promotional activities as assigned. * Develop and maintain relationships internally and externally, providing exceptional customer service and satisfaction. * Understand customer rental needs; recommend products and services to existing and potential customers. * Negotiate rental contracts in accordance to all company policies, procedures and/or guidelines; utilize appropriate discretion to maintain profit margin. * Prepare and assist with rental quotes. * Complete rental transactions accurately and timely; coordinate pickup and/or delivery of rental equipment. * Determine cost effective method to transfer equipment between stores as needed. Track all rental equipment transfers. * Compare computer and physical inventory counts and solve any discrepancies as needed. * Obtain credit PO requirements from our internal credit department as needed on a daily basis. * Demonstrate safe and proper operation of equipment to customers. * Accurately document lost rentals from customer and sales representatives. * Ensure cash (COD) accounts are collected and maintained throughout the rental period. * Invoice rental fuel, maintenance, damage, and transportation costs as needed. * Provide prompt response to incoming calls and return of voice messages. * Ensure company policies, safety policies, and work processes are followed and in compliance. * Attend trade shows. * Maintain product knowledge in order to provide best solutions for customer needs. WHAT YOU'LL NEED: * Bachelor's degree from a four-year college or university; or one to three years' related rental equipment industry experience and/or training; or an equivalent combination of education and experience. * Basic PC skills required, should have a working knowledge of spreadsheet, database, and web-based computer platforms. * Excellent communication, interpersonal, persuasion, negotiating, relationship building, problem-solving and decision-making skills. * Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. * Ability to write reports and business correspondence. * Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. * Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. * Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. * Ability to multi-task and excel in a fast-paced work environment. * Valid driver's license and clean driving record. WHY WORK WITH US? * We like to take care of business and have fun doing it! * We offer health, dental, vision, life, and more as a comprehensive benefits package. * Don't you want to work with awesome people? IMPORTANT INFORMATION: While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; and outside weather conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Required travel up to 20%. This position is considered a safety sensitive position. The Job description is subject to change by the employer as the needs of the employer and requirements of the job change. EEO/AA
    $45k-83k yearly est. Auto-Apply 1d ago
  • Inside Sales Representative

    Glass Doctor

    Customer service representative job in Amarillo, TX

    Benefits: 401(k) Health insurance Benefits/Perks**Top pay! Great Company! Room for advancement! Come be a part of our team! Paid Time Off (PTO) Paid Holidays Coaching and Training Performance Incentives Flexible Hours and Scheduling Work/Life Balance Great Company Culture Strong Core Values Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own.Specific Responsibilities: Receive incoming calls in professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Collect payments and follow up on missed payments Assist with efficient scheduling and routing of service professionals Perform other duties as needed, which may include cross-training in related positions Job Requirements: Computer literate, with working knowledge of work processing, business software and spreadsheet applications Excellent written and verbal communication skills Good organizational and time management skills Professional appearance and personality Prior sale experience is a plus At the Glass Doctor of Amarillo, we want our teammate's tenure here, whether 2 years or 20 plus years, to be a positive experience and bright spot in their career, so our guiding philosophy to accomplish that goal comes from a Zig Ziglar quote:“You can have everything in life that you want if you will just help enough other people get what they want.” Glass Doctor of Amarillo is a local family-owned company that is a well-established an active part of the community. We are experiencing steady growth every year and the reason for our growth is our very unique and supportive company culture that is well suited for the workforce veteran that is looking for a place to call home. Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own. Notice Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
    $38k-62k yearly est. Auto-Apply 60d+ ago
  • Temporary Retail Sales Support

    Maurices 3.4company rating

    Customer service representative job in Borger, TX

    Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Temporary Retail Sales Support to join our team located at our Store 1704-Borger West ShpCtr-maurices-Borger, TX 79007. Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today! Position Overview: Looking to work in a fast-paced environment? Join our team for the holiday season and earn some extra cash and a 40% discount. You'll get to help our customers find gifts for family and friends as well as dress themselves for all their holiday events! As a member of our team, you'll provide excellent service to our customers and make sure the store looks great! And we'll make sure you have fun while doing it! Apply today if you are people focused, goal oriented, have a flexible schedule. The above information has been designed to indicate the general nature and level of work performed by employees within this classification. Location: Store 1704-Borger West ShpCtr-maurices-Borger, TX 79007 Position Type:Temporary (Fixed Term)/Part time Benefits Overview: ********************************* Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process. Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
    $33k-43k yearly est. Auto-Apply 60d+ ago
  • Customer Service Advisor

    Ama Techtel 3.4company rating

    Customer service representative job in Amarillo, TX

    AMA TechTel is a rapidly growing telecommunications company and we have immediate openings for dynamic individuals in our Customer Service department as a Customer Service Advisor. Customer Service Advisors have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base. Customer Service Advisor Job Responsibilities Handle inbound sales, customer service, billing and repair issues. Have a thorough understanding of all products offered to ensure that you are comfortable and confident with any issues that arise to help customers. Monitor ACD queues and manage talk times to ensure prompt, efficient service to customers. Follow guidelines set up for proper call handling processes and procedures. Achieve quality metrics through Quality Assurance guidelines. Make outbound calls to customers to help gather information as necessary to resolve issues. Sell residential product offerings to inbound callers while following correct sales procedures. All other duties as assigned. Requirements Candidates must be a proven customer support professional with at least two years of call center experience. Must also possess a high level of energy and motivation. Ability to thrive in a fast paced environment and respond accordingly to high priority situations is essential. Telecommunications experience is a plus. Must have a high school diploma. Spanish speaking preferred Benefits We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.
    $29k-34k yearly est. 12d ago
  • Call Center Representative

    Perdue, Brandon, Fielder, Collins and Mott L.L.P

    Customer service representative job in Amarillo, TX

    Join our dynamic team as a Full-Time Call Center Representative at Perdue, Brandon, Fielder, Collins and Mott L.L.P. in Amarillo, Texas. This onsite position offers a vibrant office environment where your contributions significantly impact customer service excellence. You will thrive in a fast-paced, energetic atmosphere designed to foster high performance and collaboration among colleagues. With a starting pay of $15.00 per hour, this role not only offers competitive compensation but also provides a chance to sharpen your skills in customer interactions and problem-solving. You will play a vital role in creating positive experiences for our clients while reflecting our core values of integrity and tenacity. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, and Paid Time Off. If you're ready to take the next step in your career and be part of a team that puts people first, we encourage you to apply today! Perdue, Brandon, Fielder, Collins and Mott L.L.P.: What drives us Perdue Brandon strives to create an environment for our team and clients to thrive. That includes knowing our Mission, having a Vision and building on the Core Values that serve as our foundation. Our Mission: Anchored in trust, our law firm pursues excellence with a relentless dedication to reliability, respect and results, creating partnerships that fuel success. Our Vision: To ensure every community has the resources to prosper. What would you do as a Call Center Representative As a Full-Time Call Center Representative at Perdue, Brandon, Fielder, Collins and Mott L.L.P. in Amarillo, Texas, you will play a pivotal role in our customer service operations by making outbound calls and efficiently managing a high volume of inbound calls. Your expertise will help ensure that every interaction reflects our commitment to excellence and integrity. In this fast-paced office environment, you will engage with a diverse clientele, addressing inquiries and resolving issues with professionalism and tenacity. Whether initiating outreach or responding to incoming requests, you will contribute to a high-performance team that values customer satisfaction and encourages energetic collaboration among all representatives. This role is ideal for those who thrive on busy days and enjoy the challenge of meeting the needs of our customers head-on. Requirements for this Call Center Representative job To excel as a Full-Time Call Center Representative at Perdue, Brandon, Fielder, Collins and Mott L.L.P. in Amarillo, Texas, candidates should possess a combination of essential skills and relevant experience. Previous office experience is preferred, as it will help you navigate our structured environment effectively. A background in customer service is highly valued, enabling you to engage meaningfully with clients during both inbound and outbound calls. Strong oral and written communication skills are crucial for articulating information clearly and professionally. Proficiency in Microsoft Office applications-specifically Word, Outlook, and Excel-is necessary for efficiently managing correspondence and data. Additionally, a proactive approach, attention to detail, and the ability to adapt in a fast-paced atmosphere will contribute significantly to your success in delivering outstanding customer service and upholding our firm's principles. Knowledge and skills required for the position are: * Previous office experience preferred * Experience in customer service preferred * Strong oral and written communication skills * Proficiency in Microsoft Office, specifically word, outlook and excel Join our team today! If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you! 79106
    $15 hourly 60d+ ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Amarillo, TX?

The average customer service representative in Amarillo, TX earns between $23,000 and $39,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Amarillo, TX

$30,000

What are the biggest employers of Customer Service Representatives in Amarillo, TX?

The biggest employers of Customer Service Representatives in Amarillo, TX are:
  1. Partnered Staffing
  2. 1-800 WATER DAMAGE
  3. Xcel Energy
  4. TCH Group, LLC
  5. Copart
  6. U-Haul
  7. Vestis Retail Group, LLC
  8. Michael Farms
  9. 1-800-Plumber + Air & Electric of The Texas Panhandle
  10. Carsonvalleyhealth
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