Inside Sales Representative
Customer service representative job in Cashiers, NC
Founded in 1972, GBS operates locations in North and South Carolina, including its custom millwork division, distributing specialty building products to customers in the Carolinas and parts of Georgia. As a people-first company, passionate about continuous improvement, US LBM is proud to provide our associates access to the resources, training and developmental opportunities to empower them to succeed today, while growing professionally and preparing for the challenges of tomorrow.
Position Overview
The Inside Sales Representative assists with new and existing customer sales and provides product support to outside sales representatives. This position provides quotes and product dimension information, both in person and over the phone.
Essential Job Duties
Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations.
Initiate telephone calls to customers to generate sales.
Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
Coordinate purchase and delivery of special products. Obtains information on pricing specifications, uses and availability.
Manage schedules for project by coordinating with outside sales, jobsites, and assigned customers.
Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing.
Handles special orders and advanced pricing; assist with pricing and special price lists.
Develop and grow professional relationships with customers.
Resolve jobsite issues and customer problems.
Comply with Company's attendance policy by maintaining regular and predictable attendance.
Perform other duties as assigned by location management.
Knowledge, Skills & Abilities
Minimum education required - High School Diploma or GED.
Minimum experience required - 1 year in building material industry with basic knowledge of product and application. 1+ years Inside Sales experience preferred.
Special skills required - Ability to operate computer, calculator & cash register. Knowledge of building supplies, applications, related equipment, and/or construction industry. Good interpersonal and customer relations skills and excellent oral and written communication skills. Should be familiar with inventory and inventory control.
Must be able to walk throughout yards, plants, and offices.
Physical demands include standing and walking for extended periods of time, bending or stooping, and occasionally lifting up to 50 pounds.
GBS Building Supply , a Division of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.
Office and Customer Service Coordinator
Customer service representative job in Asheville, NC
Benefits:
Bonus based on performance
Competitive salary
Health insurance
Paid time off
CertaPro Painters is a leader in the residential and commercial painting industry throughout North America. We are an organization of professional painting contractors specializing in beautifying homes and buildings; interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers - certainty of a job well done. We focus on the details of every project and most importantly, we focus on our clients. Position Overview:
Provide support to the following functions: Marketing, Sales, Production, Financial, Administrative, Human Resource and Business Development.
Responsibilities:
Create sales packages, send and schedule estimates for Sales Associates
Send estimate follow up letters to customers with Sales Associate's direction.
Ensure all marketing tactics are executed as per the Company's Annual Marketing Plan.
Ensure all customer mailing lists are up to date.
Perform commercial telemarketing.
Maintain inventory and update all point of sale material.
Order paint and materials with Production Associate's direction.
Enter Annual Financial Plan (AFP) into QuickBooks.
Issue Purchase Orders (PO's).
Pay all bills and maintain all files.
Manage paperwork for new hires and terminated employees.
Conduct constant follow ups with customers.
Participate in regional or national on-going training conferences/meetings.
Qualifications/Certifications:
High school diploma or GED
College degree a plus
Experienced with social media and digital marketing
Organized and detailed oriented
Knowledge of Microsoft office packages
Proficiency in QuickBooks (preferred)
Excellent verbal and written communication skills
Excellent organizational and time management skills
5 years of Office Assistant experience (preferred)
Each CertaPro Painters business is independently owned and operated.
Compensation: $19.00 - $22.00 per hour
Opportunity is Knocking
Qualities like working hard, getting the job done right, and fostering respect while working as part of a team are core to the CertaPro Painters brand culture. This makes each independently owned and operated CertaPro Painters franchise unique and fulfilling places to work. It is important to not only deliver memorable experiences for customers, but for team members of each independently owned and operated CertaPro Painters franchise, as well.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to CertaPro Painters Corporate.
Auto-ApplyCustomer Acquisitions Representative
Customer service representative job in Asheville, NC
Job Description
MZGC Inc. is hiring a Customer Acquisitions Representative!
In this role, you'll be building lasting customer relationships while growing your skills in sales, communication, and leadership. The Customer Acquisitions Representative will provide exceptional service, promote client products, and drive overall sales through effective face-to-face communication. This is an entry-level role with full training included - no experience is needed!
** We are looking to fill this position within the next two weeks. Applicants local to our area will be prioritized for consideration. **
What You'll Do:
Be the face of exciting brands inside major retailers, connecting with customers and increasing brand loyalty
Drive customer acquisition efforts to attract new customers and grow the client's customer base through personalized interactions.
Qualify leads by understanding customer needs and potential fit with our solutions.
Deliver exceptional customer service while driving sales in a retail setting
Collaborate with team members to boost overall campaign performance
Build your confidence and communication skills while learning the basics of sales and marketing
What We're Looking For:
High school diploma or equivalent (required)
Customer service, retail, sales, or marketing experience is a plus (not required)
Strong communication skills and a willingness to learn
Positive attitude, reliability, and enthusiasm for career development
Has a reliable mode of transportation
What We Offer:
Paid, hands-on training from experienced mentors
Guaranteed base pay with performance-based bonuses
A supportive and energetic team culture
We invest in our people here at MZGC Inc., valuing both personal and professional development. Our team regularly enjoys opportunities for paid travel, networking events, and leadership conferences. Think you'd be a great fit? Apply now or message us directly to learn more about our opportunity.
Juris Customer Success Consultant
Customer service representative job in Mountain Home, NC
Do you enjoy collaborating cross-functionally to deliver on common goals?
Do you enjoy working towards resolving complex issues?
About our team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the role
In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients.
Responsibilities:
· Customizing and implementing appropriate applications and solutions for external clients
· Analyzing client needs and participating in the design of business process requirements
· Translating business requirements into off-the-shelf and customization specifications
· Testing, documenting, and training client personnel on functional and business applications software
· Guiding others in resolving complex issues in specialized area based on existing solutions and procedures
Requirements:
· Be able to anticipate potential objections and influences others to adopt a different point of view
· Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services
· Be able to work on your own with guidance in only the most complex situations
· Have the ability to train and mentor junior staff
· Be an expert of own discipline for clients
· Be able to solve complex problems; takes a broad perspective to identify innovative solutions
Work in a way that works for you
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
Auto-ApplyCustomer Service Coordinator
Customer service representative job in Asheville, NC
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Customer Service Coordinator to ensure that all passenger complaints are investigated and resolved in a timely manner, supply service information to all interested parties, be thoroughly familiar with Americans with Disabilities Act (ADA), maintain database of customer compliments/complaints, and to provide positive and professional support to all employees so as maximize professionalism, enhance customer service, improve on-time performance, ensure safety and exceed client expectations.
Job Responsibilities:
* Communicate on a regular basis with client staff to ensure customer service efforts meet the demands of the client.
* Oversee the accurate documentation by customer service representatives of any information received from customers in the customer service software provided.
* Identify and expedite customer complaints that require immediate attention and escalate situations as needed to client agency.
* Respond to individual customer/passenger concerns in a timely and positive manner that includes investigation and follow-up by phone, email, or mail.
* Possess expertise in using the Trapeze system, and other technology tools supporting the customer service function.
* Manage proper reporting and correspondence for "no show", "no pay" and "high cancel" clients.
* Maintain database or log of customer complaints/compliments that can readily identify trends that may require additional training or management consideration.
* Serve as an expert to manage the team's ability to clearly, accurately and respectfully respond to customer questions regarding all policies, procedures including the fare system.
* Develop and implement internal Customer Service campaigns and incentive programs.
* If directed by client, establish relationships with key consumer agencies to facilitate direct communication and feedback as well as proactive customer focus.
Qualifications
Talent Requirements:
* The Customer Service Coordinator shall possess at least five (5) years of progressively responsible experience for customer service, customer engagement, marketing and communications.
* The ideal candidate will be an exceptional communicator and be able to establish credibility, lead by influence, and exercise strong customer service and engagement skills
* Excellent speaking, writing, and organization skills.
* Ability to communicate effectively at all levels.
* General knowledge of windows-based computer operating systems.
* Knowledge of service area.
* Process all customer complaints to include investigation, validity determination and timely response as described in Customer Service policy.
* Assist in identifying validity of the liquidated damages through investigation.
* Assist Risk Management with investigations of accidents/incidents.
* Ensure all reconciliations are completed timely and accurately each month.
* Promote positive customer service techniques, programs throughout the organization.
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
#appcast
Auto-ApplyOrder Maintenance Representative
Customer service representative job in Fletcher, NC
Do you enjoy a fast-paced work environment with the opportunity to grow? Do you have the desire to learn about the promotional products industry in order to assist our customers? If you answered yes to any of these questions, keep reading!
Our Order Maintenance Representatives are responsible for reviewing customer purchase orders for completeness and entering them into the order management system. This position involves making outbound calls to distributors to retrieve any information that may have been missed in the original order. The Order Maintenance Representatives are tasked with utilizing the information provided by the customer and coordinating with other departments such as Sales & Pricing to make important decisions surrounding pricing, ship methods, etc. in order to provide a positive MCM experience.
Main Duties/Responsibilities:
Entering new specialty account/category orders into the order management system
Making outbound calls to inform specialty customers of what may be missing from the order and what is needed to proceed, discuss and establish order processes. Partnering with Supply Chain and overseas supplier in placing orders for import product
Create & update documents such as; PCR'S (Product Change Requests) and sales agreements
Execute special projects & communications as needed as it relates to specialty accounts/categories
Qualifications:
High School Diploma or equivalent required
1-3 years in a customer service environment preferred
Previous experience with manufacturing & production a plus
Familiarity in sales a plus
Special Training or Competencies:
Proficiency using a computer and associated software
Strong verbal and written communication skills
Experience using order management systems such as Oracle
Ability to collaborate with various internal departments
Proficiency in Microsoft Office Suite, specifically Outlook, Word & Excel
Good problem solving and organization skills
Proven ability to work well under pressure to meet order deadlines
Excellent attention to detail
Ability to multitask & focus on multiple issues at once
Excellent customer service skills
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm to Keep the Good Going, you will find your way at Koozie Group.
MCM is proud to be an Equal Opportunity Employer. We do not discriminate against any applicant or employee based on race, age, sex (including pregnancy, childbirth, or related medical conditions), gender, marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Koozie Group also prohibits harassment of applicants and employees based on any of these protected categories.
In compliance with the Americans with Disabilities Act, MCM will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer
Auto-ApplyPrimary Care / HIV Specialist
Customer service representative job in Asheville, NC
> Position: Primary Care / HIV Specialist Location: Minnie Jones Health Center 257 Biltmore Avenue Asheville, NC Job Id: 747 # of Openings: 1 PRIMARY CARE / HIV SPECIALIST Are you passionate about helping the underserved? Western North Carolina Community Health Services (WNCCHS) is a Federally Qualified Health Center (FQHC). We are looking for an Advanced Practice Clinician (APC) - Nurse Practitioner (FNP) or Physician Assistant (PA) - to provide professional medical services to complement the delivery of integrated team-based, whole-person, trauma-informed primary health care services through a Patient Centered Medical Home (PCMH) model of care.
The role of the APC is to assess, maintain and improve the health status of individuals in the communities served through timely access to evidence-based acute, preventive, and chronic disease care. The APC effectively collaborates with and/or delegates to members of the interdisciplinary health care team and provides indirect supervision of medical support staff.
Primary focus: Provides ongoing management to adults living with HIV including diagnosing acute HIV infection; initiation and modification of appropriate antiretroviral therapy; prevention and treatment of acute opportunistic infections; monitoring clinical and immunological status; routine preventative health screenings unique to HIV patients.
KEY RESPONSIBILITIES- Includes but is not limited to the following:
HIV Specialty Care Focus
Under the clinical supervision of a collaborating physician, APC provides comprehensive medical care to a panel of patients primarily comprised of adults living with HIV. This includes screening patients for HIV, offering prevention tools to those who screen negative, diagnosing acute HIV infection; initiation and modification of appropriate antiretroviral therapy; prevention and treatment of acute opportunistic infections; monitoring clinical and immunological status; and routine preventative health screenings unique to HIV patients.
Advanced Practice Clinician
* Engages in a patient-centered approach to provide timely access to high quality care for patients and their families.
* Serves as a role model of professionalism to all members of the interdisciplinary health care team. Collaborates with all Licensed Independent Practitioners (LIP) and Other Licensed Independent Practitioners (OLIP) including Physicians, APCs, Therapists, Dentists, etc., and clinical support staff to form a high performing team.
* Cultivates a climate of safety, trust, and compassion for patients and colleagues.
* Provides medical evaluation, treatment, and consultation services to patients of the clinic in a timely manner, including responding to emergencies and answering medical questions.
* Provides high-value cost-conscious care; demonstrates good stewardship of resources by limiting unnecessary testing and referrals; and considers risks, benefits, and patient preferences when making diagnostic or therapeutic intervention decisions.
* Documents all patient care activities and bills for all services provided in the electronic health record. Documentation must be clear, concise, accurate, updated, and in sufficient detail to allow another provider to continue the patient's care as well as to allow other parties to review the safety and quality of care provided.
* Obtains and documents appropriate chief complaint, history of present illness, immunizations, medications, allergies, medical, surgical, family, and social histories, review of systems, examination, preventive services, and assessment and plan for each patient.
* Provides medical orders for prescription medications and refills, administration of medications, preventive care, ancillary testing, and/or referrals as needed to patients.
* Reviews and analyzes reports, test results, medical records, and examinations in a timely manner to diagnose condition of patients, propose treatment options and coordinate notification and follow-up to patients.
* Provides culturally and linguistically appropriate education to patients and/or families as to the disease's nature, provides instruction on proper care, self-management, and treatment, and works with patients to develop individualized care plans.
* Continually monitors implementation of care plan.
* Performs medical/surgical procedures within scope of practice/training/skills.
* Coordinates transitions of care with other settings/providers (e.g., inpatient hospitals, emergency departments) and supervises patient care by non-clinic agencies (e.g., home health, nursing home, and hospice care).
* Remains available to patients personally or through clinical staff to answer questions and relay information regarding their care.
* Completes all appropriate paperwork in a timely manner, including documentation to comply with insurance and reimbursement guidelines.
* Trains and supervises health professions students and allows for the shadowing of medical residents as needed or directed.
* Actively participates in quality improvement activities including initiating or contributing to monitoring, measuring, analyzing, improving and/or controlling program goals, objectives and/or services.
* Reviews peer PCP (Primary Care Provider) charts when appropriate, gives feedback to peers to support the delivery of high quality, evidence-based care, and promotes a culture of peer education and continual learning.
* Complies with current incentive, regulatory and certification reporting requirements (such as Managed Care, ACO, MIPS, PCMH, and UDS) as directed.
* Participates in interdisciplinary care/treatment teams and directs the patient care activities of nursing and support staff as required.
* On a rotating basis, provides medical assessment and advice to the on-call nurse and/or to patients, their families/caregivers by telephone when the clinic is closed.
* Remains up to date with best practices, developments, treatments, and medications.
* Adheres to policies and protocols, quality improvement objectives, and safety, environmental and infection control standards.
* Maintains patient confidentiality and complies with all federal and state health information privacy laws.
* Performs other duties as assigned by Chief Medical Officer and/or members of the WNCCHS leadership team.
QUALIFICATIONS:
Education: Graduation from an accredited master's degree program as a Nurse Practitioner or Physician Assistant
Certification/Licensure:
* Current North Carolina licensure/certification required (FNP or PA)
* Current DEA license
* BLS (Basic Life Support) certificate must be current or obtained within 30 days of employment
* Must be Medicaid and Medicare eligible
* American Academy of HIV Specialist (AAHIVS) certification is strongly preferred
Experience:
* Experience with pre-exposure prophylaxis, post-exposure prophylaxis, HIV treatment, and transgender care
* Excellent verbal and written communication skills
* Knowledgeable about current standards, methods, and procedures for the delivery of evidence-based care in an efficient, organized, and accurate manner
* Collaboration and teamwork skills to work efficiently with others to provide innovative ideas and help inspire staff and management
* Time management skills commensurate to a high-volume patient panel
* Interpersonal skills, compassion, and empathy to build positive relationships with patients and colleagues. Flexibility to work with a patient population diverse in age, personality, and background
* Previous outpatient or FQHC experience is preferred
* Bilingual in English and Spanish and/or Russian is preferred
* Experience in public health is preferred
WORK/LIFE BENEFITS
* Competitive health plans for employees and dependents including medical, dental, vision, and telehealth
* Two (2) Floating Holidays
* Eleven (11) Paid Holidays
* Accrued PTO (total of 156 hours in 1st year based on 40hrs a week)
* No weekends, or holiday work required
* Employee Assistance Network
FINANCIAL WELL-BEING BENEFITS
* 403b Retirement Savings with Match
* Employer paid Life Insurance
* HRSA (Health Resources and Services Administration) and Public Non-Profit Student Loan Forgiveness
CAREER GROWTH BENEFITS
* Monthly staff meetings and training
* Relias Learning Management System
* Continued Medical Education (CME) & Continuing Education (CEU)
Western North Carolina Community Health Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment, services, programs, or activities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Salary range $102,000 to $125,000 plus quarterly bonus program (up to $20,000 per year)
Order Maintenance Representative
Customer service representative job in Fletcher, NC
Job Description
Do you enjoy a fast-paced work environment with the opportunity to grow? Do you have the desire to learn about the promotional products industry in order to assist our customers? If you answered yes to any of these questions, keep reading!
Our Order Maintenance Representatives are responsible for reviewing customer purchase orders for completeness and entering them into the order management system. This position involves making outbound calls to distributors to retrieve any information that may have been missed in the original order. The Order Maintenance Representatives are tasked with utilizing the information provided by the customer and coordinating with other departments such as Sales & Pricing to make important decisions surrounding pricing, ship methods, etc. in order to provide a positive MCM experience.
Main Duties/Responsibilities:
Entering new specialty account/category orders into the order management system
Making outbound calls to inform specialty customers of what may be missing from the order and what is needed to proceed, discuss and establish order processes. Partnering with Supply Chain and overseas supplier in placing orders for import product
Create & update documents such as; PCR'S (Product Change Requests) and sales agreements
Execute special projects & communications as needed as it relates to specialty accounts/categories
Qualifications:
High School Diploma or equivalent required
1-3 years in a customer service environment preferred
Previous experience with manufacturing & production a plus
Familiarity in sales a plus
Special Training or Competencies:
Proficiency using a computer and associated software
Strong verbal and written communication skills
Experience using order management systems such as Oracle
Ability to collaborate with various internal departments
Proficiency in Microsoft Office Suite, specifically Outlook, Word & Excel
Good problem solving and organization skills
Proven ability to work well under pressure to meet order deadlines
Excellent attention to detail
Ability to multitask & focus on multiple issues at once
Excellent customer service skills
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm to Keep the Good Going, you will find your way at Koozie Group.
MCM is proud to be an Equal Opportunity Employer. We do not discriminate against any applicant or employee based on race, age, sex (including pregnancy, childbirth, or related medical conditions), gender, marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Koozie Group also prohibits harassment of applicants and employees based on any of these protected categories.
In compliance with the Americans with Disabilities Act, MCM will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer
Customer Relations Specialist
Customer service representative job in Brevard, NC
We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records.
Responsibilities
* Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times
* Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
* Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
* Present a professional, confident and enthusiastic image to develop trusting relationships with all customers
* Effectively manage customer account data which includes setting up new accounts and maintaining related data
Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
* Medical, dental, and vision (eligibility after just 30 days of employment)
* Paid time off that increases with tenure
* A 401(k) with company match and immediate vesting
* A new employee training program and many opportunities for continued learning and career development
* Disability and life insurance
* Employee recognition program
* Generous tuition assistance program
* Propane discounts
For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: ****************************************** .
Qualifications
* Minimum of 3 years of experience in a customer service role
* Minimum of a High School diploma or GED preferred
* Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
* Ability to multi-task and prioritize assignments in a team environment
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************
It's an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future!
Applications will be accepted until the position is filled.
As part of our pre-employment hiring process, background checks and drug screens are performed.
For more information about our hiring process, please visit: ****************************************************
At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance.
In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: *************************************************************
Auto-ApplyReservation Agent
Customer service representative job in Asheville, NC
Marshall and I grew up in Gainesville, FL, only a mile from each other but we didn't meet until college. We were married in 1991 and graduated from University of Central Florida in 1992. We both received degrees in teaching and started our careers as public school teachers in Orlando, FL. After teaching for several years, we decided to purchase a franchise and become business owners.
The franchise we purchased was called Wood You Furniture, part of a chain of unfinished furniture stores. We choose to open the store in Asheville in the spring of ‘96. In the years that we owned the store in Asheville, we also opened a store in Johnson City, Tennessee and Greenville, SC as well.
We hired excellent managers to run the stores which enabled our family to do the thing we enjoy most: travel. We soon found ourselves traveling all over the country and the world meeting new people and seeing the sights. Fortunately, we were able to bring our four kids with us on most of our trips.
All of this traveling gave Marshall and me an idea. With the tourist industry increasing in Asheville and Marshall's strict business philosophy of making his customers happy in the furniture business, we decided to build a vacation rental home with the goal to give our guests the best and cleanest cottage stay that have ever experienced.
In 2003, we built our first two bedroom cottages, the Bent Creek and the Blue Ridge. We soon found that the vacation rental business was different from the furniture business in one important aspect: it was FUN! We loved making people happy, a task that came easy to us. Our plan was simple: find out what our guests wanted and give it to them, plus a little extra.
Within two years we purchased the house in front of the Blue Ridge and Bent Creek and completely gutted it. We then remodeled it to create two cottages under one roof, condo style (we don't like the sound of the word “duplex”). I remember how nervous we were about adding these two new cottages to our website. We didn't know if anyone would want to rent a “duplex” no matter what lengths we went through to make them private. As it turned out, there was even more demand for the Laurel and Rosewood, than there was for the Bent Creek and Blue Ridge.
Two years later, fourteen acres became available in a location that Marshall had been dreaming of since the opening of the first two cottages. After purchasing the land, we built six, one bedroom, condo style cottages. Using the comments from our past guests combined with our experience so far in the vacation rental business, we designed these cottages to be exemplary. At each step in the design and construction phase our mantra was simple: “If it doesn't make our guest say ‘WOW', change it so that it does.” I know this frustrated our architect and our builder, but we knew the end product would be well worth the effort.
In the winter of 2013, we closed the last of our furniture stores and that same summer we opened our two newest, two bedroom, standalone cottages, the Ivy and the Magnolia. Again, our goal in building these was to make our guest say “wow” every time they walked around a corner. If you get a chance to stay in one of these cottages, we hope you have as much fun while you are there as we did designing and building them.
In 2015 we built the Hickory and Walnut, our first standalone one bedroom cottages. We upgraded these cottages to several ways, the most significant of which is the oversized, extra large, walk-in, double shower and garden tub.
The Cedar is our last and possibly final cottage completed in the summer of 2017. Since we used the same floor plan as the Hickory, the Cedar and the Hickory almost identical.
At 15 cottages I believe we are finished building. We like being personally involved in all aspects of our cottages. I am afraid that if we get any bigger, we would have to back away from some of the day-to-day operations-something we are unwilling to do. When you call, for example, you will be talking to Marshall or me. If you have a problem, one of the two of us will handle it for you. It's all very personal and that is the way we like it.
Marshall and I love the life God has given us. After homeschooling for our children for the past 17 years I am delighted to giving my full attention to our cottages (and to my new grand baby!). I handle all guest communications and oversee the cleaning of the cottages. Marshall and the boys make sure the buildings and grounds look new and fresh and we still travel every chance we get so that we can bring new ideas back to the cottages (and because it's so fun!)
We do not take lightly the fact that you chose to spend your vacation with us. I am still amazed and honored that you would do so. Our goal is, and will always be, to give you the best vacation rental cottage stay you have ever experienced.
Thank you for reading and may the word of Christ dwell in you and your family richly.
Job Description
Asheville Cottages is looking to hire an enthusiastic individual to fulfill a position in our Reservations Department. The purpose of this position is to interact with our guests and ensure they have a great experience when staying at our resort. This person is also responsible for responding to guest calls or inquiries about accommodation packages reservations, to provide information and complete reservations for guests coming to the resort.
Processes reservations by email, telephone, fax or central reservation systems referral.
Processes reservations from the sales office, other hotel departments, and travel agents.
Handles daily correspondence
The Reservations Agent will be proficient in obtaining all necessary information and providing the guest a room that meets their expectations.
Knows accommodation, packages and promotional options available.
Explains resort products, service and other information about the resort as requested.
Knows the selling status, rates, and benefits of all packages plans.
Maintain knowledge of current resort events, activities, hours of operation as well as dining options currently available.
Processes cancellations and modifications and promptly relays this information to the front desk.
Understands the hotel's policy on guaranteed reservations and no-shows.
Monitors and processes advance deposits on reservations.
Creates and maintains reservation records for a variety for facilities within the department.
Prepares letters of confirmation.
Communicates information to the front desk.
Makes sure that files are kept up to date.
Maintains a clean and neat appearance and work area at all times.
Courteous, friendly, and helpful to guests, managers, and fellow employees.
To be aware of all front office procedures and assist with front desk duties when required.
Willing to undertake any reasonable request made by management in any other areas of the house.
Job Qualifications
Education:
High school diploma or equivalent.
Experience:
Previous guest service and reservations experience preferred.
Excellent written and oral communication skills required.
Positive interpersonal skills required.
Must be fluent in verbal and written English.
Excellent computer and typing skills are required. Excel and Word proficiency desired.
Previous call-center experience preferred.
Excellent listening and comprehension skills required.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Reservations Agent (Full-Time)
Customer service representative job in Asheville, NC
The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.
Omni Grove Park Inn and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.
Job Description
Assist guests with the Reservation process. Maximize potential revenue by following specified selling guidelines. Assist the Director of Revenue Management and Reservations Manager in daily duties including answering phones, filing, and computer work.
Responsibilities
Accurate input of Reservations into system.
Input Reservations within specified time periods.
Maximize potential room revenue by following specified selling guidelines.
Respond to guest calls in a timely manner.
Property-wide departmental interaction.
Raise the awareness of inventory issues.
Knowledge of hotel services and events.
Ensure an efficient and professional working environment with open communication.
Qualifications
Strong keyboard skills preferred.
Must be able to analyze situations and make decisions that meet and exceed the expectations of the hotel.
Ability to learn and master multiple software systems required.
Strong working knowledge of Microsoft Excel.
Must be organized with the ability to handle multiple tasks.
Previous hotel experience in a Reservations, Front Office, Sales and Marketing or Accounting environment is preferred.
Auto-ApplyService Writer
Customer service representative job in Mills River, NC
Meade Tractor is always looking for dedicated employees who are ready to make a career of going above and beyond for our customers. We have a fantastic team and we're ready to add more employees who match our culture and passion. Since 2010, Meade Tractor has been providing outstanding products and service to the hard-working landowners, landscapers, farmers, and homeowners. As we grow, we'll need people ready to grow with us. Start your new journey today.
We offer an excellent benefit package for you and your family.
The Service Writer's objectives are to:
Help manage service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined expense control. Helps to attract, retain, and effectively engages department personnel.
The Service Writer's responsibilities include:
Manages the entire work order cycle process, generation through closing and invoicing for all work orders
Sells service labor and parts ensuring all techs are highly productive so that budgets and goals are met
Works with Service Manager to identify and execute continuous process improvements
Communicates, enforces, and monitors effective Service Department processes to ensure internal and external customer satisfaction
Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge
Reviews work orders for completeness and accuracy prior to billing
Ensures all service Warranty and Product Improvement Programs are completed, submitted to Centralized Warranty Administrator within the required timeframe to receive maximum credit
Proactively seek and participate in available company‐sponsored training, in an effort to develop and advance knowledge base and skill set
Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
Communicate effectively with parts and sales personnel to ensure seamless cooperation between departments.
Ensure that company's reputation and image in the community is consistent with company Core Values.
Experience, Education, Skills, and Knowledge:
3+ years' experience in Service Department operations preferred
Ability to use standard desktop load applications such as Microsoft Office and internet-based functions
Ability to write and speak effectively to individuals and groups
Familiar with John Deere and competitive products
Regular attendance and timeliness are essential to this position
Ability to work extended hours and weekends as needed
Excellent customer service skills
High School Diploma or equivalent experience
Auto-ApplyBlood Collection Staff - Customer Service - Asheville, NC
Customer service representative job in Asheville, NC
ATTENTION MILITARY AFFILIATED JOB SEEKERS
- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to
Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers
. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Where Your Career is a Force for Good!
WHAT YOU NEED TO KNOW (Job Overview):
When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is.
Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused
May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
Standard Schedule (Asheville, North Carolina):
Variable shift Monday-Friday or Tuesday-Saturday
To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations.
Schedule is provided two to three weeks in advance
Pay Information:
Starting rate $19.00/hour
This position is represented by a union contract
Additional Qualifications/Responsibilities
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
High school diploma or equivalent is required
Customer service experience and effective verbal communication skills are required
A current, valid driver's license with a good driving record is required.
Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.
Basic computer skills are required. Must be proficient with Microsoft office applications.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
Prior leadership experience
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
Medical, Dental, and Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% company match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Guest Service Representative
Customer service representative job in Asheville, NC
1838 Hendersonville Road, Suite A-102 Asheville, NC 28803 Full-time and Part-time positions available in Guest Service, Back of House (Baking and Frosting), and Shift Lead Our mission is to Bring the Joy every day! Through working hard and having fun, we love to create a warm and welcoming place for our guests and employees, and with teamwork and guidance, we cultivate an incredible work environment for our team on a daily basis. The Nothing Bundt Cakes (NbC) Guest Service Representative creates a welcoming environment for our guests, offers creative solutions for celebratory occasions and sells our delicious cakes. The GSR is the first point of brand contact in our bakery and serves in an essential role to create a memorable experience and leave a positive, lasting impression.
Our managers are committed to your success and further development, within the brand and overall career. You will gain industry-demanding experience at the highest level and with an emphasis on celebration!
Accountabilities/Duties:
Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm
Maintains strong product knowledge to educate guests
Suggests additional merchandise, including balloons, candles and cards, to complete unique celebration.
Processes guest orders efficiently and accurately utilizing point-of-sale system
Upholds a clean and organized bakery, which includes routine sweeping/mopping of the floor, and cleaning of countertops, windows and other surfaces.
Maintains a consistent work attendance and punctuality record.
Education, Certifications and Work Experience Requirements:
Applicants must be 14 years of age or older. Applicants under 18 years old are required to get a NC Workers Permit
Benefits:
Matching 401(K) (age 21+)
50% in-bakery discount
Flexible Scheduling
Work/life balance
$15 per hour (20+ hours per week)
Compensation: $12.00 - $15.00 per hour
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes .
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
Auto-ApplyEngagement Specialist (Front Desk)
Customer service representative job in Waynesville, NC
Blue Ridge Health is currently seeking an Engagement Specialist (Front Desk) to join our Behavioral Health Team in Waynesville, NC!
What We Offer You:
A competitive benefits plan, including Medical, Dental and Vision
Company sponsored life insurance and short and long-term disability coverage
403(b) retirement account with company matching
Supplemental accident insurance available
9 paid holidays per year
PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!)
Flexible Work Schedules Considered
Needs Accommodations Programs
Mental Health Resources
Tuition Reimbursement Program
What You'll Do:
This position effectively completes client check-in and check-out processes, manages client documents, updates all client data and assists clients with required paperwork with accuracy and confidentiality. We are looking for a team player that can help build a positive environment with a desire to work in an interdisciplinary healthcare team and with a culturally diverse patient population. Responsibilities include:
Answering phones, responding to inquiries, and relaying information to providers.
Prepares clients for clinic visit by updating all pertinent demographic and insurance information in the client's Electronic Health Record (EHR).
Insures all client documentation is accurately completed and/or verified and updated during client visit.
Complies with all agency processes and procedures.
Collects and posts payments and appropriate insurance co-pays from clients.
What We're Looking For:
High school diploma or equivalent.
Stellar communication skills that allow you to easily and effectively communicate with staff, patients, providers, peers, supervisors and community stakeholders.
One year experience working in a medical office environment preferred.
Basic medical terminology preferred.
Proficient computer skills including Microsoft Office, Excel, Outlook.
Electronic Health Records and Practice Management Systems experience preferred.
Adhere to HIPAA regulations and patient confidentiality.
Bi-Lingual (preferred, but not required).
Ability to travel to nearby sites as needed.
About Blue Ridge Health:
At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.
Blue Ridge Health Services promotes a supportive and inclusive culture, sensitive to the diversity of the individuals we serve and our workforce. Challenging unconscious bias, inviting a culture of individual expression, and ongoing sensitivity to organizational practices are fundamental of staff expectations. This focus contributes to the importance of Blue Ridge Health's investment to advance as a culturally competent organization.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Auto-ApplyVirtual Customer Service Professional( work frrom home)
Customer service representative job in Montreat, NC
Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written)
• Answer general customer inquiries.
• Resolve concerns or complaints related to your client.
• Communicate client policies.
• No Cold Calling, No Telemarketing, inbound calls only.
Qualifications
Must be 18+ to apply
• High school diploma or equivalency
• Secondary education and/or some college is preferred
• Able to perform basic math skills
• You'll make your own schedules
• Must be able to pass a background check
• Minimum 3+ months of customer service , retail, or sales experience preferred
• Ability to multitask and prioritize in a fast-paced environment.
• A background check is required. (client may ask for drug test)
• Comfortable with basic Computer skills including email and documents.
• Would like to work PT or FT as a
1099 contractor
from home.
• A Quiet home office place to work. No ambient sounds such as pets or children while working.
• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks.
Technical Requirements:
• Computer (PC, or Mac)
• Windows Vista is not accepted at this time
• Computer USB Headset, Microphone or PC speakers
• High speed Internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi-Fi "air cards" is prohibited
• A dedicated, hard wired phone with no features.
• A noise canceling phone headset.
• A computer with the basic following specs:
o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD
ROM Drive - 32 Bit Sound Card -speakers
Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
Financial Services Representative - State Farm Agent Team Member
Customer service representative job in Asheville, NC
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Opportunity for advancement
Paid time off
ROLE DESCRIPTION: As a financial services representative with Sandoval State Farm, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Consult customers with financial planning and investment options.
Assist customers with portfolio management and asset allocation.
Conduct financial reviews and recommend appropriate products.
Maintain compliance with financial regulations.
QUALIFICATIONS:
3+ years of experience in financial services.
Analytical and communication skills.
FINRA Series 7 and 63 licenses preferred.
Guest Service Representative (Part Time; On-Call) $20/hr
Customer service representative job in Cherokee, NC
Description
Guest Service Representative
DIVISION: Marketing
DEPARTMENT: Caesars Rewards
GRADE/FLSA STATUS: H9 - Non-Exempt
BADGE TYPE/COLOR: Work Permit - Peach
REPORTS TO: Supervisor, Box Office
SUPERVISES: N/A
JOB SUMMARY:
Assist in the execution of entertainment performances, casino promotions, special events, and resort functions in various locations.
JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assist with seating, queuing, ticketing, and set up for concerts, promotions, and special events
Greet and direct guests in a friendly and outgoing manner
Issue/scan tickets and direct guests in various locations
Explain and answer questions regarding the property, entertainment performances, promotions, special events, and the benefits of the Caesars Rewards program
Create fun and excitement for guests while displaying spotlight behaviors and maintaining an upbeat and positive attitude
Participate as a Team Member by providing any constructive input and suggestions in a respectful manner
Adhere to regulatory, departmental, and company policies/procedures in an ethical manner
Perform other duties as required
Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values
MINIMUM QUALIFICATIONS:
A high school diploma or GED is required
Must demonstrate the following essential knowledge and skills:
Excellent guest service skills
Excellent interpersonal and communication skills
Proficient computer skills with knowledge of Microsoft applications
Ability to operate in a fast-paced environment
Willing to learn and be adaptable
Neat, professional appearance with excellent personal hygiene
Ability to get along with co-workers and work as a contributing member of a team
Ability to receive and accept direction and instruction in a positive and cooperative manner
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:
Must be physically mobile with reasonable accommodations
Must be able to move in and around the casino floor
Must be able to stand for an extended period, up to and including the entirety of one's shift
Must be able to stoop, bend, reach, kneel, twist, grip items, and lift and carry up to 40 pounds
Must be able to work at a fast pace and in stressful situations
Must be able to read, write, speak, and understand English
Must be able to respond to visual and aural cues
Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality, including secondhand smoke
Must be able to work a flexible schedule, including weekends, evenings, and holidays
This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casinos reserves the right to change the above job description whenever necessary. 9.25.25
Auto-ApplyCustomer Relations Specialist
Customer service representative job in Brevard, NC
We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records.
Responsibilities
• Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times
• Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
• Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
• Present a professional, confident and enthusiastic image to develop trusting relationships with all customers
• Effectively manage customer account data which includes setting up new accounts and maintaining related data
Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
Medical, dental, and vision (eligibility after just 30 days of employment)
Paid time off that increases with tenure
A 401(k) with company match and immediate vesting
A new employee training program and many opportunities for continued learning and career development
Disability and life insurance
Employee recognition program
Generous tuition assistance program
Propane discounts
For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: ****************************************** .
Qualifications
• Minimum of 3 years of experience in a customer service role
• Minimum of a High School diploma or GED preferred
• Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
• Ability to multi-task and prioritize assignments in a team environment
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1)
Suburban Commitment
- showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2)
SuburbanCares
- highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3)
Go Green with Suburban Propane
- promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************
It's an amazing time to become a part of our team as we expand our national footprint and
make strides toward a sustainable, clean energy future!
Applications will be accepted until the position is filled.
As part of our pre-employment hiring process, background checks and drug screens are performed.
For more information about our hiring process, please visit: ****************************************************
At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance.
In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here:
*************************************************************
Auto-ApplyReservation Agent
Customer service representative job in Asheville, NC
Marshall and I grew up in Gainesville, FL, only a mile from each other but we didn't meet until college. We were married in 1991 and graduated from University of Central Florida in 1992. We both received degrees in teaching and started our careers as public school teachers in Orlando, FL. After teaching for several years, we decided to purchase a franchise and become business owners.
The franchise we purchased was called Wood You Furniture, part of a chain of unfinished furniture stores. We choose to open the store in Asheville in the spring of ‘96. In the years that we owned the store in Asheville, we also opened a store in Johnson City, Tennessee and Greenville, SC as well.
We hired excellent managers to run the stores which enabled our family to do the thing we enjoy most: travel. We soon found ourselves traveling all over the country and the world meeting new people and seeing the sights. Fortunately, we were able to bring our four kids with us on most of our trips.
All of this traveling gave Marshall and me an idea. With the tourist industry increasing in Asheville and Marshall's strict business philosophy of making his customers happy in the furniture business, we decided to build a vacation rental home with the goal to give our guests the best and cleanest cottage stay that have ever experienced.
In 2003, we built our first two bedroom cottages, the Bent Creek and the Blue Ridge. We soon found that the vacation rental business was different from the furniture business in one important aspect: it was FUN! We loved making people happy, a task that came easy to us. Our plan was simple: find out what our guests wanted and give it to them, plus a little extra.
Within two years we purchased the house in front of the Blue Ridge and Bent Creek and completely gutted it. We then remodeled it to create two cottages under one roof, condo style (we don't like the sound of the word “duplex”). I remember how nervous we were about adding these two new cottages to our website. We didn't know if anyone would want to rent a “duplex” no matter what lengths we went through to make them private. As it turned out, there was even more demand for the Laurel and Rosewood, than there was for the Bent Creek and Blue Ridge.
Two years later, fourteen acres became available in a location that Marshall had been dreaming of since the opening of the first two cottages. After purchasing the land, we built six, one bedroom, condo style cottages. Using the comments from our past guests combined with our experience so far in the vacation rental business, we designed these cottages to be exemplary. At each step in the design and construction phase our mantra was simple: “If it doesn't make our guest say ‘WOW', change it so that it does.” I know this frustrated our architect and our builder, but we knew the end product would be well worth the effort.
In the winter of 2013, we closed the last of our furniture stores and that same summer we opened our two newest, two bedroom, standalone cottages, the Ivy and the Magnolia. Again, our goal in building these was to make our guest say “wow” every time they walked around a corner. If you get a chance to stay in one of these cottages, we hope you have as much fun while you are there as we did designing and building them.
In 2015 we built the Hickory and Walnut, our first standalone one bedroom cottages. We upgraded these cottages to several ways, the most significant of which is the oversized, extra large, walk-in, double shower and garden tub.
The Cedar is our last and possibly final cottage completed in the summer of 2017. Since we used the same floor plan as the Hickory, the Cedar and the Hickory almost identical.
At 15 cottages I believe we are finished building. We like being personally involved in all aspects of our cottages. I am afraid that if we get any bigger, we would have to back away from some of the day-to-day operations-something we are unwilling to do. When you call, for example, you will be talking to Marshall or me. If you have a problem, one of the two of us will handle it for you. It's all very personal and that is the way we like it.
Marshall and I love the life God has given us. After homeschooling for our children for the past 17 years I am delighted to giving my full attention to our cottages (and to my new grand baby!). I handle all guest communications and oversee the cleaning of the cottages. Marshall and the boys make sure the buildings and grounds look new and fresh and we still travel every chance we get so that we can bring new ideas back to the cottages (and because it's so fun!)
We do not take lightly the fact that you chose to spend your vacation with us. I am still amazed and honored that you would do so. Our goal is, and will always be, to give you the best vacation rental cottage stay you have ever experienced.
Thank you for reading and may the word of Christ dwell in you and your family richly.
Job Description
Asheville Cottages is looking to hire an enthusiastic individual to fulfill a position in our Reservations Department. The purpose of this position is to interact with our guests and ensure they have a great experience when staying at our resort. This person is also responsible for responding to guest calls or inquiries about accommodation packages reservations, to provide information and complete reservations for guests coming to the resort.
Processes reservations by email, telephone, fax or central reservation systems referral.
Processes reservations from the sales office, other hotel departments, and travel agents.
Handles daily correspondence
The Reservations Agent will be proficient in obtaining all necessary information and providing the guest a room that meets their expectations.
Knows accommodation, packages and promotional options available.
Explains resort products, service and other information about the resort as requested.
Knows the selling status, rates, and benefits of all packages plans.
Maintain knowledge of current resort events, activities, hours of operation as well as dining options currently available.
Processes cancellations and modifications and promptly relays this information to the front desk.
Understands the hotel's policy on guaranteed reservations and no-shows.
Monitors and processes advance deposits on reservations.
Creates and maintains reservation records for a variety for facilities within the department.
Prepares letters of confirmation.
Communicates information to the front desk.
Makes sure that files are kept up to date.
Maintains a clean and neat appearance and work area at all times.
Courteous, friendly, and helpful to guests, managers, and fellow employees.
To be aware of all front office procedures and assist with front desk duties when required.
Willing to undertake any reasonable request made by management in any other areas of the house.
Job Qualifications
Education:
High school diploma or equivalent.
Experience:
Previous guest service and reservations experience preferred.
Excellent written and oral communication skills required.
Positive interpersonal skills required.
Must be fluent in verbal and written English.
Excellent computer and typing skills are required. Excel and Word proficiency desired.
Previous call-center experience preferred.
Excellent listening and comprehension skills required.
Additional Information
All your information will be kept confidential according to EEO guidelines.