Customer service representative jobs in Augusta, GA - 304 jobs
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Insurance Customer Service
Augusta Staffing Associates
Customer service representative job in Augusta, GA
Temp As a Licensed Property and Casualty Insurance Professional, you will play a pivotal role in helping clients protect their assets and mitigate risks. You will be responsible for building strong client relationships, providing expert insurance advice, and ensuring client satisfaction through personalized solutions and exceptional service.
Key Responsibilities:
Assess client needs and recommend appropriate property and casualty insurance coverage options.
Prepare and present insurance proposals to prospective clients, clearly explaining policy terms and coverage.
Assist clients with policy renewals, endorsements, and claims processing.
Conduct policy reviews to ensure adequate coverage and identify opportunities for cross-selling or upselling.
Stay up-to-date on industry trends, regulations, and insurance products to provide accurate information and advice.
Build and maintain relationships with carriers to negotiate competitive terms for clients.
Handle inquiries, resolve issues, and provide timely follow-up to ensure client satisfaction.
Maintain accurate records of client interactions and policy details using the company's CRM or database system.
Qualifications:
Active Property and Casualty Insurance License required.
Proven experience in property and casualty insurance sales or customerservice.
Strong knowledge of insurance products, underwriting processes, and industry regulations.
Excellent communication, negotiation, and interpersonal skills.
Detail-oriented with strong organizational and time-management abilities.
Proficiency in using insurance software and CRM tools.
A customer-focused mindset with a passion for helping clients achieve peace of mind.
$29k-63k yearly est. 60d+ ago
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Customer Relations Specialist / HVAC
Busby's Heating and Air Conditioning
Customer service representative job in Augusta, GA
WHO WE AREBusby's is a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company. WHY CHOOSE BUSBY'S
Base - $15-$17/hr based on experience.
Flexible work schedule
Medical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships)
Optional vision, dental and supplemental insurance
Employee relief fund
Life Insurance
Retirement 401K
Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 0-5 years of service, 96 hours per year after 5 years)
8 paid holidays per year
Sick Pay: 40 hours annually-get paid to take care of yourself or a loved one
Bereavement Leave: Worry-free time off when you need it most
Opportunities for advancement
Dave Ramsey's SmartDollar financial wellness program
Continuing education
Incentive contests
Active in community
Dream team (office) dedicated to your success
Complimentary Sam's Club membership
Free Comfort Club maintenance membership
Employee events, appreciation days, and more
JOB DUTIESYou'll answer inbound calls and place outbound calls to convert existing & prospective customers into confirmed service, maintenance, and sales appointments. Our call center is open Monday-Saturday. Our agents work a Monday through Friday, 10AM-7PM schedule that includes rotation of Saturday (8AM-7PM) coverage.
VIDEO - LEARN MORELearn what it's like to work at Busby's - *********************** Compensation: $15.00 - $17.00 per hour
There are many exciting options for a career in HVAC waiting to be explored.
At Busby's we do a lot more than just work together. This a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company. We are known for our caring work culture, next level customerservice, excellent benefits and commitment to training & education. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow and opportunities to excel. You'll build life-long friendships at Busby's.
WHAT WE OFFER
Family-oriented, safe and modern work environment
Our top performers are among the highest paid in Augusta
Company-wide bonus plan based on achieving annual revenue goals
Medical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships)
Optional supplemental insurance programs
Retirement 401K
Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 0-5 years of service, 96 hours per year after 5 years)
8 paid holidays per year
Sick Pay: 40 hours annually-get paid to take care of yourself or a loved one
Bereavement Leave: Worry-free time off when you need it most
Opportunities for advancement
Dave Ramsey's SmartDollar financial wellness program
Optional vision, dental and supplemental insurance
Employee relief fund
Life Insurance
Incentive contests
Active in community
Dream team (office) dedicated to your success
Complimentary Sam's Club membership
½ Off your monthly gym membership up to $25
Free Comfort Club maintenance membership
Christmas Club savings Account
Complimentary Sam's Club membership
Industry-leading, company-paid training
Industry certifications
Free Comfort Club (maintenance) membership
Tremendous opportunities for advancement
Employee events, appreciation days, and more
We've been at this since 1945. Check out the thousands of Google 5-star reviews and see our commitment to excellence for yourself (************************************ If you want to be part of something bigger than just a job - explore our job opportunities below to find exactly what you're looking for.
$15-17 hourly Auto-Apply 60d+ ago
Customer Service- Part Time
Lose Design 4.0
Customer service representative job in Aiken, SC
We are looking for a CustomerServiceRepresentative who will be responsible for delivering exceptional customerservice, maximising customer satisfaction, and building and improving customer relationships.
The Role:
Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced CustomerServicesRepresentative to join the CSR Team.
Joining our team as a CustomerServicesRepresentative, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers.
Responsibilities:
Reply to incoming calls from customers including products and service questions and general information.
Refer to customer scripts when working through difficult situations.
Follow and where possible improve departmental processes and company service standards.
Ensure that all databases are kept up-to-date with progressing work and client details.
Utilize standard technology such as telephone, e-mail, and web browser to perform job duties.
Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date.
Keep track of customer accounts and make updates with new account information as necessary.
Provide thorough follow-ups to customer interactions, ensuring customer satisfaction.
All other duties and responsibilities as assigned.
Required Skills:
Excellent customerservice skills and attitude.
Problem-solving skills.
Proficient with office equipment.
Attention to detail.
Excellent written and verbal skills.
Excellent interpersonal skills.
Qualifications:
Previous work in a customer-facing position.
High school diploma, G.E.D. or equivalent.
Requirements:
Knowledge of Office Suite preferred.
Self-motivated and team-orientated.
Previous customerservice experience.
Must have access to reliable transportation.
Ability to work as a member of a team.
Benefits:
Competitive Pay.
$30.50 Hourly
Career Development.
Holidays: 25 days + bank holidays.
Pension Scheme.
Paid Time Off (PTO).
401(k) fixed contribution.
Life Insurance.
About Lose Design:
At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.
$30.5 hourly 60d+ ago
Customer Service Representative - State Farm Agent Team Member
B.J. Jordan 3.9
Customer service representative job in Barnwell, SC
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
401K
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $40,000.00 - $50,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Grovetown, GA and help customers with their insurance and financial services needs, including:
Auto insurance
Home insurance
Life insurance
Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
$40k-50k yearly Auto-Apply 6d ago
Call Center Representative
116508 Innovation at Work
Customer service representative job in Augusta, GA
Job DescriptionDescription:
Essential Duties & Responsibilities (included but not limited to)
The candidate shall possess the ability to operate a switchboard with speed and accuracy. Ability to supervise subordinates. Ability to handle moderately complex clerical duties. Ability to deal effectively with department employees by telephone. Ability to enunciate clearly in a well-modulated voice.
Acts as a full-time operator on a one or multi-position switchboard.
Handles complaints and difficult problems arising out of the operation of the switchboard.
Provides callers with routine non-technical information and refers to other questions to proper persons.
Performs related clerical/typing responsibilities associated with the switchboard.
Operate attendant Intellidesk Console Keyboards, NEC DT300 or DT700 Telephones, Various paging and alarms systems (Symplex Alarm System)
Implements regulations and directives regarding the provision of switchboard services.
Requirements
ANSWER AND PROCESS ALL INCOMING CALLS
The candidate shall answer incoming calls politely, efficiently and in a friendly manner, even during heavy workload and crises periods. Calls shall be answered in priority order.
Incoming calls shall be routed appropriately throughout the facility.
The candidate shall receive collect calls, only if authorized and obtain and record time and charges.
The candidate is responsible for immediate, professional responses to and recording the following: emergency alarms, codes, bomb threats, fires, and disasters. They shall also be required to receive and transmit over two-way radios.
The candidate shall follow the instruction if a bomb threat is received. Written procedures and formats for this type of reporting are currently established in the telephone office.
Operators are not authorized to place personal calls for employees, visitors or patients. Use of credit cards, collect calls and third-party calls are not permitted. Operators shall be polite and explain to callers when calls cannot be completed as requested. Operators shall be responsible for ensuring that no unauthorized long-distance calls are made through the switchboard. Personal calls while on duty shall be restricted for emergencies only. Information services include using the overhead paging system and Zetron radio paging system to relay messages, announcements and implement various procedures dictated by telecommunication and IT directives which include providing information concerning the health care system to patients and visitors.
The candidate shall utilize the facility radio, overhead paging, pocket paging, and code-paging systems as required.
Emergency Calls and Alarm Systems: Operators may also be required to receive and transmit over two-way radios. Written procedures for response to these emergencies will be provided by the client. Operators shall make announcements on the public address system. A scripted procedure will be provided for emergency paging and guidelines for announcements on the public address system. All announcements must be made in a clear, efficient and polite manner, and as quickly as possible.
The candidate shall assist in placing various types of outgoing calls and coordinating and patching through one or more stations when necessary.
Assist facility staff and patients, when necessary, in placing calls. Calls shall include but are not limited to, commercial and Federal Telecommunication Systems (FTS) calls.
Politely, efficiently and in a friendly manner explain to users why calls cannot be completed as requested, if and when a situation of this type arises.
The candidate shall maintain a log of all telephone equipment malfunctions and/or complaints regarding telephone service.
Upon request of callers, verify telephone equipment malfunctions and report them to Information Resources Management Service (IRMS).
The candidate shall become familiar with the functions of the different services within the facility. With this knowledge, determine the area within the campus when the caller does not know the telephone extension.
JOB KNOWLEDGE
The candidate shall have an understanding of Federal Telecommunications System (FTS)
A complete understanding of the equipment presently installed: NEC DT300 or DT700 Telephones.
Adequate technical expertise to be able to identify malfunctions and report them to the maintenance unit.
Adequate knowledge of filing systems and procedures. Attention to details to ensure the accuracy of distributed documents/mail to the correct addressees.
Well organized to prioritize the delivery of mail and documents. Attention to details to ensure the thoroughness and accuracy in placing various documents in the appropriate files and organizing them.
Must develop a thorough knowledge of mission organizational structure and sufficient knowledge of specific jobs and individuals to effectively route incoming calls to the proper office.
Requirements:
EDUCATION, TRAINING, AND EXPERIENCE
Completion of Secondary School is required
Prior Work Experience: Six months to one-year Experience as a telephone operator/switchboard position and some exposure to the technical aspects of telephony to include trunking and key systems is required.
BENEFITS
Health benefits (Health Insurance Services)
Vacation and Holiday
Workers' compensation
$23k-31k yearly est. 12d ago
Customer Support Assistant
Augusta National Golf Club 4.1
Customer service representative job in Augusta, GA
Provide technical support and outstanding customerservice for end-user IT Helpdesk issues and requests. Be a friendly, supportive presence for all Augusta National personnel as you work to correct IT-related issues. Support IT projects as required throughout the year. Provide end-user support in the fast-paced, high-pressure environment of the Masters Tournament while always maintaining a positive and pleasant presence. Maintain the confidentiality of all Club business.
Essential Functions of the Job
Provide end-user support including computers, applications, email, PC backups, phones, printers, and other devices.
Troubleshoot and research issues with unknown solutions until the problem is resolved.
Provide outstanding, friendly, customerservice to all Augusta National staff, including executives and Club members as appropriate.
Be a positive representation of the IT department to the entire organization.
Log, track, and report all trouble tickets to ensure they are moving successfully to resolution and provide management with status updates and reports.
Maintain awareness and vigilance against cyber threats and protect Augusta National assets by utilizing anti-malware software, asset scans and by monitoring results of threat analysis tools.
Support various IT and campus projects as required and leading up to the Masters Tournament.
Provide evening and weekend support as required throughout the year and especially leading up to and during the Masters Tournament.
Maintain the strict confidentiality of Augusta National Golf Club, its staff and membership, and all aspects of the business.
Physical demands are outlined immediately below.
Physical Demands
Acceptable level of hearing and vision to perform job duties
Occasionally required to walk and work with hands and arms, lift up to 25 pounds and/or drive a golf cart.
Constantly required to sit, sometimes for several hours at a time, and use their hands and fingers to operate a computer.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties and Responsibilities
Perform end-user PC builds, maintenance, and updates as required.
Load and update operating systems and software applications and updates as required.
Maintains user accounts and user access to required IT applications and resources.
Maintains department file security, and user permissions to department specific resources.
Leverages the IT Helpdesk software to track all support requests, ensure timely responses, and help eliminate duplicated effort.
Performs other duties which are deemed by management to be an integral part of the job.
Qualifications:
Skills/Knowledge/Attributes:
Experience with MS Office suite, Outlook, and Windows 11
Experience with Apple products - Mac, iPhone, and related operation systems
Experience for IT-related peripherals such as phones and printers
Troubleshooting skills and the ability to work problems through to resolution
Ability to build relationships and rapport with staff members from all levels of the organization
Ability to stay cool and focused while working in a high-pressure environment
Ability to prioritize tasks and workload in an ever-changing, fast-paced environment
Strong self-motivation, disciplined problem solver
Relative Experience/Education:
Bachelor's degree in an IT discipline, or currently enrolled in an institution and working towards such a degree
Previous experience working on a Helpdesk or similar environment is a plus
Any training and/or certifications applicable to this position are a plus
Required License(s):
Possess a valid driver's license and/or successfully completes the Club's internal motor vehicle training program
Projected Work Schedule:
Normal work hours are 8:30 am to 5:00 pm, Monday through Friday. Must be available to work nights, weekends, and holidays.
$22k-26k yearly est. Auto-Apply 12d ago
Customer Service
Buzzclan
Customer service representative job in Augusta, GA
Promote and retain products and services Experience in customer retention or sales and call center operations Prior experience in a call center environment is required Deliver excellent customerservice over the phone Negotiate and process save/service order requests from customers
Interact with customers patiently, tactfully, and efficiently
Clearly explain applicable fees and adjustments to customers
Offer product and service options tailored to customer needs
Demonstrate active listening skills
Follow structured call flows to enhance the customer experience
Qualifications
The candidate Should be comfortable working any shift from 8 AM EST - 8 PM EST (Monday- Friday) and mandatory 1-2 hrs of overtime on Monday.
Payrate: 17/hr. on W2 or 1099
1 Year
call center experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
$30k-43k yearly est. 2d ago
CLIENT SERVICE REP - Weld Campus
Noco Humane 4.1
Customer service representative job in Evans, GA
Job Title: Client ServicesRepresentative (CSR) Department: Shelter - 02 Job Classification: Full-Time or Part-Time, Hourly, Non-Exempt Position. Job Relationships: Reports to Client Services Supervisor(s) and/or Shelter Supervisor(s). Provides support and training to assigned volunteers
This position represents the Organization in a professional and courteous manner and provides quality client service at the Shelter's front desk. This position requires learning a wide range of policies and procedures and the ability to enter complete and accurate data into our computer system. The position includes animal handling responsibilities. Tasks include assistance with adoptions, intakes, returns and more. Animals in our care include dogs, cats, small mammals and more. CSR positions may be either full-time or part-time providing client services. Work schedules will include at least one weekend day shift and overtime as required. Shifts vary and cover 8:30AM - 6:30PM Monday-Friday and 8:30AM - 6:00PM Saturday-Sunday and are subject to change.
Major Duties and Responsibilities:
• Provides quality in-person and telephone client service
• Educates clients on responsible animal guardianship, animal care and local ordinances
• Conducts animal adoption counseling, has a good understanding of evaluations, medical history and any other paperwork that needs to be covered with client
• Completes animal adoptions and returns to owners, ensuring all transaction payments, paperwork and computer records are complete and accurate
• Processes stray and relinquished animals, enters computer data, vaccinates and completes necessary paperwork
• Ensures that lost reports and morning/closing checklists are done accurately and completed as assigned
• Conducts post adoption follow up calls with clients
• Becomes animal handling certified and consistently follows safe animal handling and work procedures
• Photographs animals
• Becomes vaccination certified and administers animal vaccinations
• Completes daily record keeping, scanning and filing tasks
• Completes disease control and cleaning of public areas daily and ongoing throughout the day
• Adheres to the standards of professional conduct and communicates in a professional manner with clients, staff, management and volunteers
• Maintains solid attendance and punctuality
Other Duties:
• Solicits donations from clients and assists with in-kind donations
• Informs Veterinary Staff, Behavior Staff, and/or Supervisor(s) about animal health or behavior concerns
• Performs liaison duties as needed
• Serves on committees and task forces as assigned
• Cross-trains in other shelter departments and supports other departments and staff
• May provide transportation of shelter animals as needed
• Other duties as assigned
January 2025
Qualifications
Job Qualifications:
Education/Experience: Minimum of high school diploma or GED; Minimum of 1 full year of customerservice work experience in a fast-paced environment with a variety of client needs. Previous animal welfare work and handling experience is a plus. Bilingual English/Spanish reading, writing, speaking and understanding is a plus and includes a wage premium.
Knowledge: Knowledge of animal breed, behavior, and handling; Must become animal handling certified; Knowledge of Chameleon or associated shelter software a plus; Knowledge of Microsoft Office applications (Access and Excel)
Skills/Abilities: Effective and professional verbal communication skills for in person and telephone contact; Excellent customerservice skills, particularly with a variety of client situations; Able to prioritize duties and perform multiple tasks; Able to work in a high-stress, fast-paced environment; Solid computer skills; Ability to learn, retain and communicate a wide variety of information; Detail orientation. Must have emotional intelligence, work ethics and integrity skills including the ability to communicate in a professional manner and work collaboratively with members of staff at all levels. Able to work with the animals within the Shelter's care. This includes the ability to work visually and audibly, with animals both alive and deceased, including dogs, cats, small mammals and more; Able to learn specialized software quickly; Able to work with disinfectants and cleaning supplies; Able to perform physical work including scrubbing, mopping, lifting, walking, and bending. Able to quickly learn and maintain adherence to the Organization's Standards of Professional Conduct. Ability to maintain solid attendance and punctuality expectations. Able to work a flexible schedule including evenings and weekends as required.
Other: Must be at least 18 years of age. For employees 21 years of age or older, Valid Colorado Driver's License and insurable driving record required. Must maintain personal vehicle insurance requirements. Employees under 21 years of age are restricted from driving a vehicle on behalf of the Organization due to insurance restrictions. Overtime will be required for full time employees.
Working Conditions:
Work Environment: Work is primarily performed in the animal shelter setting; Potential for exposure to zoonotic diseases and cleaning chemicals; Potential for exposure to dangerous and fractious animals; Potential exposure to high noise levels when in kennel area; Potential for animal bites and scratches while handling animals; Potential exposure to hay and dust; Potential exposure to deceased animals; Potential for exposure to various weather conditions when working outside.
Physical Activities: Occasional lifting of up to 50 pounds without assistance and more with assistance; Potential for standing on feet and/or sitting for 8 to 10 hours per day; Work includes answering phones and performing data entry; kneeling; squatting; lifting; bending; cleaning rooms and cages; scrubbing; mopping; walking dogs on a leash; animal restraint; and handling needles and syringes. Audibly hearing; verbally communicating and visually seeing. Occasional driving may be required (if 21 years of age or older).
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. NOCO Humane conducts background checks, DMV checks and requires drug testing of all employment candidates.
We are an Equal Opportunity Employer. Benefits for full-time employees include options for medical and life, dental, vision and supplemental accident insurance; STD/LTD insurance; a matching 403b plan; paid time off (PTO) accrual; 9 paid holidays and more. Benefits for part-time employees include paid time off (PTO); a matching 403b plan and more.
January 2025
$23k-30k yearly est. 3d ago
Welcome Center Staff - North Augusta
Family YMCA of Greater Augusta
Customer service representative job in North Augusta, SC
Job Description
Open Availability Preferred between the hours of:
Monday - Friday 5am-8pm
Saturday 8am-2pm
Sunday 1pm-5pm
Be the Face of the YMCA! Join Our Welcome Team
Do you love meeting new people, spreading positivity, and helping others feel right at home? At The Family Y, we're looking for a friendly, outgoing, people person to greet our members, give tours of our facility, and be the smiling face that makes everyone feel like they belong.
What You'll Do:
Say hello to every member and guest with a smile (and maybe even by name!)
Help new friends join our Y by sharing membership info and signing them up.
Answer phones and make sure every caller feels heard and supported.
Give tours that show off our amazing spaces and programs.
Keep things organized by balancing money and preparing simple reports.
Be a problem-solver who listens, cares, and helps members with their needs.
Team up with coworkers, volunteers, and members to make the Y a welcoming community.
Who We're Looking For:
A people person who enjoys connecting with others.
Someone with strong customerservice and communication skills.
Comfortable using a computer and willing to learn our systems.
A high school graduate ready to jump into an engaging role.
CPR/AED/First Aid certified (or willing to get certified within 60 days of hire).
A role model of our YMCA values: Caring, Honesty, Respect, and Responsibility.
Why Join the Y? At the Y, work feels like play with a purpose. You'll be part of a team that's strengthening the community every day. We're welcoming, genuine, hopeful, nurturing, and determined; and we want YOU to belong here too.
Bonus Points: You'll get to know members on a first-name basis, be part of special events and campaigns, and support programs that make a real difference in people's lives.
Perks of the Role:
A chance to grow your leadership and people skills.
Work in a supportive, fun, and inclusive environment.
Be part of something bigger; strengthening community and changing lives.
Join Us! If you're ready to bring your energy, positivity, and people skills to the Y, apply today and become the welcoming face that makes every member feel at home.
We are a Drug free Workplace
$24k-32k yearly est. 13d ago
Captain - Customer Service
Daveandbusters
Customer service representative job in Augusta, GA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms.
Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers.
Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies.
Assists with the maintenance and upkeep of the Viewpoint and Midway areas.
Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss.
Checks for restocking of necessary supplies. Brings all areas up to standard.
Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use.
Assists with the set up and break down of special events functions as directed by management.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Assists and directs Guests to Kiosk areas and answer questions as needed.
Ensures that our Guests adhere to house policies as outlined and informs management of any issues.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Assists other Team Members as needed or as business dictates.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $13 per hour
Salary Range:
7.25
-
13
We are an equal opportunity employer and participate in E-Verify in states where required.
$7.3-13 hourly Auto-Apply 60d+ ago
Service Writer
Paul Thigpen CDJR of Waynesboro
Customer service representative job in Waynesboro, GA
Service Writer / Service Advisor
We're looking for an experienced, customer-focused Service Writer to join our growing team. The ideal candidate is a skilled communicator with a passion for delivering exceptional customerservice and a strong understanding of automotive repair processes. If you thrive in a fast-paced environment and enjoy helping customers care for their vehicles, we want to hear from you!
What You'll Do
Greet customers and assess their vehicle service and repair needs
Communicate clearly and professionally about repair recommendations, costs, and timelines
Build and maintain lasting relationships with customers to drive satisfaction and retention
Coordinate repair orders between customers, technicians, and the parts department
Monitor repair progress and provide frequent updates to customers
Ensure proper documentation and adherence to dealership and manufacturer standards
Maintain the company's reputation for integrity, professionalism, and quality service
Support dealership profitability by maximizing sales opportunities and executing promotions
Oversee technician efficiency, job completion times, and quality control standards
Participate in the continuous improvement of service department procedures and operations
What We're Looking For
Proven automotive service advisor or writer experience required
Excellent customerservice, communication, and organizational skills
Ability to multitask and perform effectively in a fast-paced environment
High school diploma or equivalent required; additional training in service advising, customer satisfaction, or quality control preferred
Proficient in computer systems and service management software
Detail-oriented with strong time-management skills
Valid driver's license with a clean driving record
Why You'll Love Working with Us
Competitive Pay Plan - Salary plus bonus and commission opportunities
Career Growth - Ongoing training and advancement from within
Positive, Professional Environment - Supportive team focused on customer satisfaction
Company-Provided Training - Continuous education and skill development
Fast-Paced, Rewarding Workplace - Every day brings new challenges and opportunities
Comprehensive Benefits - Health, Dental, and Vision insurance
Work Location: One dealership location
Our Commitment to Diversity
We are an equal opportunity employer and prohibit discrimination or harassment of any kind. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
$33k-52k yearly est. Auto-Apply 41d ago
Customer Service Representative
Classic Collision 4.2
Customer service representative job in Augusta, GA
Classic Collision is now hiring a CustomerServiceRepresentative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.
Classic Collision offers competitive pay, benefits, and career advancement opportunities.
Please come and join our team!
Why Choose Classic Collision?
* Paid Weekly
* Continuous Training
* Supportive Team Culture
* Company match 401K
* Medical/Dental/Vision
* Paid Time Off - 6 Paid Holiday
* Rewarding Work
CustomerServiceRepresentative (CSR) serves as the first impression of Classic Collision's customer experience.
Responsibilities
* Explain and educate customers on repair process on a high level, including insurance claim information and processes.
* Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes.
* Coordinate Rental Car /Tow companies to provide one-stop service to all customers.
* Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate.
* May assist in customer communication throughout the repair process.
* Monitor DRP assignments, estimate/repair appointments and capture rates of assignments.
* Follow up on all DRP assignments present and past to maintain sales for the center.
* Maintain DRP logbooks and Enterprise ARMS daily.
* Secure proper payments
* Assist with reconciling invoices to payables report daily and monthly (as applicable)
* Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area.
* Perform other administrative tasks and duties as required to successfully meet the needs of the business.
* Other duties as assigned.
Qualifications
* Must be at least 18 years of age.
* Previous experience in customerservice, sales, or other related fields is preferred.
* Must have a valid driver's license and be eligible for coverage under company insurance policy.
* Effective communication (written and verbal) and interpersonal skills are required.
* Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment.
Behaviors/Competencies
Integrity-Respect and accountability at every level and every interaction
CustomerService-Provide the highest level of customerservice while building customer satisfaction and retention
Innovation-Develops and displays innovative approaches and ideas to our business
Teamwork-Contributes to building a positive team spirit and supports everyone's efforts to succeed
Physical & Environmental
While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
Classic Collision is an Equal Opportunity Employer:
As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.
Reasonable Accommodations:
Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please e-mail or call ************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
This job description is not a complete statement of all duties and responsibilities comprising the position.
$23k-30k yearly est. 6d ago
Service Writer
Murphy Auto Group Dba Miracle Toyota 4.6
Customer service representative job in Augusta, GA
Job Description - Service Advisor/Writer
Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records
Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules
Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles
Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system
Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation
Maintains automotive records by recording problems and corrective actions planned
Updates job knowledge by participating in educational opportunities; reading manufacturers' publications
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Other duties as assigned
$34k-45k yearly est. Auto-Apply 60d+ ago
Customer Service Representative - Augusta, GA
Kedia Corporation
Customer service representative job in Augusta, GA
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$25k-33k yearly est. 2d ago
Front Desk Guest Service Representative
Red Roof Inn
Customer service representative job in Augusta, GA
Job Title: Front Desk Guest ServiceRepresentative The Front Desk Guest ServiceRepresentative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. This position is critical to ensure quality service to our guests and upholding hotel standards, while working with members of the hotel team, maintaining room quality as well as safety and security of the hotel.
Duties and Responsibilities
● Welcome guests with friendly greeting and smile and perform all guest related services. (i.e. wake up/courtesy calls; handle concerns/complaints/requests; provide coffee/newspaper and location information; keep lobby clean and orderly).
● Handle reservation requests; check guests in/out; handle guest accounting and cashier functions.
● Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales.
● Maintain confidentiality of guest information and pertinent hotel data.
● Perform daily cash count; prepare bank deposit and review of audit packages.
● Complete reporting for daily occupancy/revenue, weekly inn operations, expenditures ledger and update corporate memorandum and/or operations manuals.
● Communicate with Inn Management and other GSRs, as needed, about problems, requests and/or concerns regarding guests or rooms.
● Work with housekeeping to communicate checkouts, stay-overs, sleepers, skips, rooms cleaned and rooms in need of maintenance.
● Cross train in all front desk shifts and other departments in the hotel; Train new hires in front desk functions.
● Night Audit shift requires daily reconciliation of transactions and preparing audit package for hotel Management approval.
● Comply with all OSHA standards.
● Provide special services for guests upon request.
● Assist in coordinating special events (i.e. holiday gatherings, bus tours, on-site, etc.).
● Performs other duties as assigned.
Qualifications
● 1-2 years in a previous customerservice position preferred.
● Basic office skills (i.e. math, cash handling, computer skills, timekeeping, etc.).
● Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff.
● Must be able to easily and frequently change from one task to another while operating a computer and/or switchboard and work with minimal supervision.
● Basic English communication (verbal and written) skills are required.
● May be required to work nights, weekends, and/or holidays.
Working Conditions
Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. The position may come into contact with pets. The employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business needs.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Required qualifications:
* Legally authorized to work in the United States
Preferred qualifications:
* 17 years or older
* Able to comfortably lift 50 lbs
$20k-26k yearly est. 60d+ ago
Customer Service Coordinator
Aiken County, Sc 4.3
Customer service representative job in Aiken, SC
This position provides customerservice support to citizens and employees of the County. This includes directions, information on the building, creating and selling GIS maps, scheduling conference rooms for use, answering the central phone line, and various other administrative duties.
Examples of Duties
Greeting Visitors - This position is located near the main entrance of the building and as such, is the place where visitors go to ask for information and directions. This may involve directing them to the County website and demonstrating how to navigate the site. In order to do this, the incumbent needs a solid working knowledge of the functions of every department.
Managing the main telephone line for the County - The incumbent is responsible for answering the main number during the business day and providing whatever information the caller needs.
GIS Maps - When visitors are seeking a GIS map, the incumbent will provide what the person needs, and when applicable, will sell the map to the citizen. This may involve handling cash; credit cards or checks in the transaction.
Administrative Services - When time permits, the CustomerServices Coordinator may perform a variety of support functions for employees, such as scheduling the conference rooms in the building, Xeroxing, notarizing documents, and providing key cards for the cafeteria and conference rooms. This position is also responsible for obtaining a phone vendor when an employee is having phone difficulties. From time to time, the incumbent may support the audio-visual team in providing appropriate set-up of conference rooms when booked.
The challenge for this position is dealing with irate citizens. Remaining cordial and calm is critical, since this is the "face" of the County to many visitors in the building.
Most often, the work of this role is self-determined, however, from there are occasional special requests outside of the normal routine that require approval.
This job has specific physical requirements such as lifting, driving, ability to travel, etc.
Typical Qualifications
Minimum Level of Job-Related Education: High School diploma or equivalent.
Minimum Amount of Job-Related Experience: 1 year
Minimum Level of Required Qualifications, Licenses, Certificates, Registrations, or any Relevant Knowledge, Job Skill or Equivalent Experience: None
$25k-30k yearly est. 22d ago
Member Service Representative (Full-Time) - Augusta
Navy Federal Credit Union 4.7
Customer service representative job in Augusta, GA
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
* Provide basic counseling on available products and services to meet member needs
* Assist members with opening and maintaining deposit accounts, loans, and other financial products
* Research and resolve basic account discrepancies and service requests
* Identify opportunities to cross-service products and enhance member relationships through education
* Understand and comply with all relevant federal and institutional regulations related to financial products and services
* Support team members by sharing knowledge and best practices as experience grows
* Ensure cash and other negotiable instruments are handled properly and securely
* Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
* Perform other duties as assigned
* Experience in building effective relationships through rapport, trust, diplomacy, and tact
* Effective research, analytical, and problem-solving skills
* Experience working independently and in a team environment
* Experience maintaining composure in a high-production and changing environment
* Experience navigating multiple systems efficiently and adapt to evolving technologies
* Effective skill exercising sound judgment and make informed decisions
* Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
* Effective verbal and written communication skills to engage with members and colleagues
Desired Qualifications
* Working knowledge of deposit and loan products, services, and operational procedures
* Experience in customerservice, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Location: 263-A Robert C. Daniel Jr. Parkway, Augusta, Georgia 30909
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
* Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at ****************************.
$28k-35k yearly est. Auto-Apply 8d ago
Financial Services Representative
Worldacceptance
Customer service representative job in Martinez, GA
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial ServicesRepresentative to guide customers on their financial journey. As a Financial ServicesRepresentative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The primary responsibility of the Financial ServicesRepresentative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customerservice which is an essential part of marketing the branch and Company culture.
Hourly Pay: $15 - $19
What you'll do:
Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customerservice, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Other duties include but are not limited to:
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.
Experience (and Requirements) that will WOW us!
Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
To perform this job successfully, an employee must have basic computer skills.
A valid driver's license & access to a dependable vehicle.
Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.
Why World?
We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of Financial Services Reps to management.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, vacation time, and a 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We'll get you home for dinner: your life outside of work is priority #1
You'll make a positive impact on the lives of the customers you serve.
Who is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care.
Physical Demands and Working Conditions:
• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.
Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
$15-19 hourly Auto-Apply 36d ago
CUSTOMER RELATIONS SPECIALIST / HVAC
Busby's Heating and Air Conditioning
Customer service representative job in Augusta, GA
Job DescriptionWHO WE ARE Busbys is a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company. WHY CHOOSE BUSBYS
Base - $15-$17/hr based on experience.
Flexible work schedule
Medical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships)
Optional vision, dental and supplemental insurance
Employee relief fund
Life Insurance
Retirement 401K
Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 05 years of service, 96 hours per year after 5 years)
8 paid holidays per year
Sick Pay: 40 hours annuallyget paid to take care of yourself or a loved one
Bereavement Leave: Worry-free time off when you need it most
Opportunities for advancement
Dave Ramseys SmartDollar financial wellness program
Continuing education
Incentive contests
Active in community
Dream team (office) dedicated to your success
Complimentary Sams Club membership
Free Comfort Club maintenance membership
Employee events, appreciation days, and more
JOB DUTIES
Youll answer inbound calls and place outbound calls to convert existing & prospective customers into confirmed service, maintenance, and sales appointments. Our call center is open Monday-Saturday. Our agents work a Monday through Friday, 10AM-7PM schedule that includes rotation of Saturday (8AM-7PM) coverage.
VIDEO LEARN MORE
Learn what its like to work at Busbys ***********************
$15-17 hourly 13d ago
Welcome Center Staff - North Augusta
Family YMCA of Greater Augusta
Customer service representative job in North Augusta, SC
Open Availability Preferred between the hours of:
Monday - Friday 5am-8pm
Saturday 8am-2pm
Sunday 1pm-5pm
Be the Face of the YMCA! Join Our Welcome Team
Do you love meeting new people, spreading positivity, and helping others feel right at home? At The Family Y, we're looking for a friendly, outgoing, people person to greet our members, give tours of our facility, and be the smiling face that makes everyone feel like they belong.
What You'll Do:
Say hello to every member and guest with a smile (and maybe even by name!)
Help new friends join our Y by sharing membership info and signing them up.
Answer phones and make sure every caller feels heard and supported.
Give tours that show off our amazing spaces and programs.
Keep things organized by balancing money and preparing simple reports.
Be a problem-solver who listens, cares, and helps members with their needs.
Team up with coworkers, volunteers, and members to make the Y a welcoming community.
Who We're Looking For:
A people person who enjoys connecting with others.
Someone with strong customerservice and communication skills.
Comfortable using a computer and willing to learn our systems.
A high school graduate ready to jump into an engaging role.
CPR/AED/First Aid certified (or willing to get certified within 60 days of hire).
A role model of our YMCA values: Caring, Honesty, Respect, and Responsibility.
Why Join the Y? At the Y, work feels like play with a purpose. You'll be part of a team that's strengthening the community every day. We're welcoming, genuine, hopeful, nurturing, and determined; and we want YOU to belong here too.
Bonus Points: You'll get to know members on a first-name basis, be part of special events and campaigns, and support programs that make a real difference in people's lives.
Perks of the Role:
A chance to grow your leadership and people skills.
Work in a supportive, fun, and inclusive environment.
Be part of something bigger; strengthening community and changing lives.
Join Us! If you're ready to bring your energy, positivity, and people skills to the Y, apply today and become the welcoming face that makes every member feel at home.
We are a Drug free Workplace
$24k-32k yearly est. 14d ago
Learn more about customer service representative jobs
How much does a customer service representative earn in Augusta, GA?
The average customer service representative in Augusta, GA earns between $22,000 and $37,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in Augusta, GA
$29,000
What are the biggest employers of Customer Service Representatives in Augusta, GA?
The biggest employers of Customer Service Representatives in Augusta, GA are: