Customer Service Representative Jobs in Bayonne, NJ

Lateral Link is pleased to assist an elite AmLaw firm with an immediate need for an Investment Services associate in its New York or Washington, D.C. office. This is a rare opportunity to join a close-knit team that offers top of the market matters and tremendous experience, coupled with work-life balance and flexibility. The ideal candidate will have: 4-7 years of experience with regulatory and compliance matters regarding federal securities laws at a law firm Investment Company Act of 1940 and the Securities Act of 1933 experience Experience with mutual funds, ETFs, closed-end funds, independent trustees/directors, registered investment companies and investment advisers Outstanding academic credentials and license to practice law in either New York or Washington, D.C. J.D. graduate between the years of 2017-2020 If you are interested in this exciting opportunity, please apply here or email me directly at ***********************.

Our client is a tech firm located in New Jersey. This role can sit remote, as long as the candidate is located on the East Coast. Responsibilities: Providing quality, professional and prompt customer service to all external and internal customers. Provide information about products and services Troubleshoot and resolve product/service issues and concerns Document and update customer records based on interactions Increase customer retention by implementing creative problem-solving skills Work in one or multiple queues/skill sets over various customer service platforms (email, telephone, social media, etc.) Qualifications: Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Bachelor's degree is required .5 + years experience - Recent college grads encouraged to apply! Experience operating computers and the ability to learn new software Strong problem-solving skills The annual base salary range is $50k to $65k. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. Details about eligibility for bonus compensation (if applicable) will be finalized at the time of offer.

Job Description: Client Service Associate (Full-Time) We are seeking a highly motivated and detail-oriented Client Service Associate (CSA) to join our team at Bleakley Financial Group. The CSA will play a crucial role in supporting several financial advisors by providing a wide range of administrative and client service tasks as part of an expanding centralized client service division. This position offers the opportunity to work in a dynamic environment and contribute to the firm's success by ensuring efficient operations and exceptional client service. Key Responsibilities: Client Interaction: Serve as the first point of contact for clients, answering phone calls, scheduling, and confirming meetings, and preparing for client meetings. CRM Maintenance: Responsible for the upkeep and accuracy of client information in the Customer Relationship Management (CRM) system. Account Management: Handle all aspects of new account paperwork, money movement, and additional paperwork tasks as needed. Product Support: Assist with Annuity and Insurance paperwork and support marketing initiatives. Reporting and Analysis: Interact with various platforms and workflows such as custodial portals, Orion Reporting, and Emoney to assist in client onboarding, reporting and related service requests. Trading Support: Assist with trading activities and maintain familiarity with custodial platforms such as Charles Schwab, Fidelity, Pershing, Goldman Sachs, and LPL. Project Assistance: Support the management team with various projects during downtime. Qualifications: Experience: Prior experience in a client service role within a financial advisory or investment firm is preferred. Familiarity with custodial platforms such as Charles Schwab, Fidelity, Pershing, and LPL is a plus. Skills: Strong organizational and communication skills, attention to detail, and the ability to multitask and prioritize effectively. Mindset: A high level of client service orientation, a collaborative attitude, and a proactive approach to problem-solving. Education: A bachelor's degree in finance, business, or a related field is preferred. Plus: Familiarity with key industry platforms and tools, including but not limited to: Portfolio Management Systems (e.g., Orion, Morningstar). Financial Planning Software (e.g., eMoney Advisor, MoneyGuidePro). Customer Relationship Management (CRM) Software (e.g., Salesforce). Understanding of compliance software relevant to the financial industry. Benefits: Competitive salary with performance-based bonuses Comprehensive health, dental, and vision insurance Retirement savings plan with company contributions Opportunities for professional growth and development Support for work-life balance initiatives. Why Join Us? Impact: Play a key role in supporting our financial advisors and contributing to the firm's success. Growth: Opportunity to develop professionally and take on additional responsibilities over time. Culture: Join a team that values collaboration, excellence, and a positive work environment. If you are a dedicated and detail-oriented professional looking to make a difference in a client-focused role, we encourage you to apply for this exciting opportunity as a Client Service Associate.

Responsibilities: • The Inquiry Representative handles all customer service received by telephone, mail and walk-ins • Perform daily support functions such as customer service, phone calls, data entry and staff support • Send correspondence to the respondents regarding general information needed for resolution of claims and inform the respondent of his/her current violation status. • Scan and upload appropriate documents into the database • Provide quality service and support for customers • Manage and maintain accurate records Qualifications: • Excellent customer service skills • Professional and detail-oriented • Excellent problem-solving skills • Able to multitask • Demonstrate abilities to gather, assess, and assimilate complex information and create user-friendly messaging • Able to work in a fast-paced environment • Knowledge/use of Microsoft Word and Excel; experience using web-based tools and general digital communications applications EEOE

Our client that provides services to the travel industry is seeking candidates with strong customer service experience to join their Long Island City, NY team. The right candidates for this role will ideally have worked in the travel or hospitality industry or Call Center environment. You thrive in a role that allows you to listen, analyze and resolve problems and you have a knack for working with multiple software to provide solutions quickly. You are flexible to work weekends and holidays along with being available to cover extra shifts as needed. Shifts will be 4 days, 10-hour shifts. Available shift are 7:30 pm to 5:30 am. If selected for this role, the training will be onsite in Melville, NY for up to 4 weeks. This is an onsite role offering an hourly rate of up to $ 21.00 per hour depending on experience. Responsibilities: Serve as on-site liaison with the airline partner, providing support, guidance, and training. Process client requests received through system. Assess customer needs and respond in a timely and professional manner. Follow-up on all client requests and transactions to ensure client satisfaction. Alert supervisor on all items of critical nature that require management involvement to solve and/or avoid potential challenges that may impact either the client or company adversely. Negotiate with vendors to achieve the best outcome for the client and company. Resolve client disagreements in a calm and professional manner. Research and present solutions to satisfy client needs based on facts. Effectively use phone, email, fax, and Reservation Systems to track and provide solutions. Adapt to needs arising from the changing dynamics of schedules and unforeseen situations. Learn and maintain knowledge to provide high level customer service. Achieve and maintain passing score on initial and ongoing training. Required Qualifications: Prior Customer Service experience in fast paced client facing role. Excellent Interpersonal skills with professional telephone etiquette. Available to work extended hours and serve “On Call” as needed. Excellent verbal and written communication skills. Ability to learn new software and work with multiple screens. Ability to multitask and prioritize in a fast-paced environment. Flexible work schedule including availability to work weekends and holidays. Able to work overtime if needed. If you meet the required qualifications and are interested in this role, please apply today. The Solomon Page Distinction Our teams, comprised of subject matter experts, develop an interest in your preferences and goals and we act as an advisor for your career advancement. Solomon Page has an extensive network of established clients which allows us to present opportunities that are well-suited to your respective goals and needs - this specialized approach sets us apart in the industries we serve. About Solomon Page Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn. Opportunity Awaits.

Hiring for professional services organization looking for Client Relations Specialist to join their team. This is an exciting opportunity to join a professional, high-energy, fast-paced team! Apply now to learn more about this position. Bachelor's Degree preferred or equivalent years experience 1-2+ years experience in Client Relations, Administrative, Receptionist, Customer Service, or related position Professional Services experience is a must Excellent communication and Customer services skills Strong attention to details and organizations skills Data Entry proficiency

Connections Personnel is hiring for a Direct Hire Client Engagement/Customer Service Lead for our client in Cranford. Looking for a motivated energetic individual to join their team! Hours are Monday-Friday from 8:00 am to 4:30 pm. Salary $55,000-$60,000 Excellent benefits! 401k,Health Vision, 2 week shut down paid for and personal time off. RESPONSIBILITIES: Handle accounts and new clientele Assist in marketing planning which includes website updates, brochure/handout updates, catalog updates, creating promotional ideas and establishing tools/tactics to contribute towards the company's modernization Conference planning/create conference marketing materials Update LinkedIn posts Work with overseas HQ on production planning, logistics and learn the day to day operations of this multi-national company. Become one of the foundational pieces for the future. QUALIFICATIONS: Highschool Degree College Degree is required MS Suite Pruriency mandatory Canva/other data suites mandatory

Crafting Brighter Futures for Families At the forefront of specialized financial services, Globe Life helps families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Globe Life? Unlimited Earning Potential: Your dedication determines your earnings. Company Culture: At Globe Life people are ambitious but respectful, high-energy, and treat every member like family. Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: No stringent qualifications needed. We believe in potential. 2. Company Overview: Once your application is in, you'll receive an invite to an electronic meeting overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. 3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the company overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our representatives have seen exponential career growth within Globe Life.

In this role, the Customer Service Representative is the first point of contact for our customers, providing exceptional support and assistance to ensure their needs are met. This role handle inquiries, resolve issues, and contributes to a positive customer experience. The ideal candidate will possess strong communication skills and a passion for helping others. Responsibilities include but are not limited to: Respond promptly but no later than 24 hours, to customers' inquiries via calls, emails and chat (approx. 75-100 per day) and continue to correspond with them until ticket is closed. Be a product expert and provide accurate information regarding products, customer orders and services. Assist customers with choosing quantity availability, material, colors, sizes and accessories for orders Assist customers with order placements, replacements, modifications, and cancellations and troubleshoots incorrect orders. Works directly with CSR manager to obtain customer discounts on incorrect or replacement orders, if necessary. Process customer credits in sales entry system for accounting team to refund timely Resolve customer complaints efficiently and effectively. Maintain detailed records of customer interactions and transactions. Assist customers with status updates by checking ERP system or providing shipping tracking numbers Collaborate with manufacturing team to process rush and large quantity orders Liaison between shipping manager and customer regarding ship dates, shipping address verifications, and BOLs. Works with estimating and purchasing department for custom order quotes and drop ship orders. Create production sheets for custom signage for the graphics department Requests tax exempt certificates from the customer, if applicable Perform data entry tasks accurately to ensure client information is up to date in the company ERP system. Skills and Qualifications: Experience in a call center or customer support environment is preferred. Associate's degree or higher preferred. Strong sales skills with the ability to upsell products when appropriate. Proficient typing skills for efficient data entry. Excellent verbal and written communication skills in English; proficiency in Spanish is a plus. Ability to utilize computer systems effectively for client services and data management. Strong problem-solving skills with a focus on customer satisfaction. Ability to work well under pressure while maintaining professionalism.

Crafting Brighter Futures for Families At the forefront of specialized financial services, Globe Life helps families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Globe Life? Unlimited Earning Potential: Your dedication determines your earnings. Company Culture: At Globe Life people are ambitious but respectful, high-energy, and treat every member like family. Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: No stringent qualifications needed. We believe in potential. 2. Company Overview: Once your application is in, you'll receive an invite to an electronic meeting overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. 3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the company overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our representatives have seen exponential career growth within Globe Life.

The Trove West Village flagship store opened in November 2024. The store represents the next stage in the brand's evolution and gives Trove the opportunity to have a more intimate relationship with our customers. Trove West Village will also carry a select group of international jewelry designers whose work we love and whose jewelry reflects the same values we uphold, making the boutique a jewel box in itself. The store was designed by celebrated interior designer Tali Roth. The 1,000-square-foot Trove store combines timeless elegance with contemporary flair, creating a sophisticated yet inviting shopping experience. In addition to the Trove collection and a range of jewelry we will also hold brand residencies for designers to showcase their designs in store. As a jewelry sales associate, you're the heart of the store, way beyond just handling sales. Your day is filled with greeting customers, understanding their unique tastes and budget, and showcasing dazzling jewelry options. You're also there to recommend perfect pieces, answer queries, and smoothly wrap up sales, including payment processing. Post-sale, you're the go-to for services like jewelry cleaning or resizing. Plus, you keep the store's sparkle by managing displays and inventory, all while sticking to strict security and safety protocols. Every day, you blend sales savvy with stellar customer service, making the store shine as bright as the gems you sell! To shine as a jewelry sales associate, you need a mix of skills: top-notch customer service and communication for engaging interactions, sales and negotiation prowess for guiding purchases, and a passion for jewelry. Deep product knowledge, attention to detail, and precision are key. Teamwork skills ensure a cohesive store environment. Education-wise, a high school diploma, retail experience, and possibly jewelry certification or a license are often required. These abilities and qualifications are crucial for effective selling, customer satisfaction, and handling jewelry with care and expertise. Responsibilities: Client Advisors hold the position of embodying the Trove Brand in every client interaction using their own flair for making each client's experience a memorable experience. An excellent communicator and brand ambassador. His or her passion for Trove is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make-up of every client advisor. Sales: Deepen the relationship with our clients to drive lifetime loyalty and spend. Consistently achieve or exceed monthly, quarterly and annual store sales plan. Capture client data. Cultivate new and existing client relationships. Deliver a significant portion of sales through repeat client business. Drive business through key product pillars. Developing client relationships and exceeding sales plan is first and foremost in the Trove sales professional's skill set. Service: Elevate in store experience by consistently delivering memorable moments to every client. Demonstrate passion as a Trove brand ambassador during every selling ceremony using your personal touch. Qualifications: Required Qualifications Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality). Proven track record in achieving sales results. Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Ability to work with a diverse client base. Proficiency with Point of Sales (POS) systems and client tracking systems Must have authorization to work in the United States or in the country where the position is based. Preferred Qualifications: Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred. The hiring range for this position ranges from $20-30 The rate of pay offered will be dependent upon candidates' relevant skills and experience.

Sax Wealth Advisors, LLC is an independent registered investment advisor offering strategic long-term financial and estate planning built on trust, integrity, and meaningful client relationships. With over $2.8 billion in collective assets, Sax Wealth Advisors is able to maintain a boutique-style firm feel, while having a larger overall focus on client's financial goals. As a wholly owned subsidiary of SAX LLP, an accounting, tax and advisory firm, Sax Wealth Advisors provides a wide range of solutions to help prepare for your future and enhance your financial position at every stage of life. Sax Wealth Advisors is registered with the Securities Exchange Commission and complies with the highest fiduciary standards. We are Fee-Only advisors focused solely on your priorities and goals, and never on selling proprietary investment products. We are actively seeking a full-time Client Services Associate to join our growing firm in Parsippany, NJ office. Summary: The Client Services Associate (CSA) plays a vital role in supporting the operations of Sax Wealth Advisors by delivering exceptional service to clients and supporting the team of wealth advisors. This role involves coordinating with clients, processing paperwork, handling administrative tasks, and ensuring an efficient, client-focused experience. The CSA is key to fostering client relationships, maintaining operational excellence, and contributing to the overall success of the firm. Essential Duties and Responsibilities: • Support client onboarding, including setting up new accounts, processing forms, and ensuring all required documentation is complete and accurate. • Schedule and coordinate client meetings, prepare necessary materials, and handle follow-ups. • Address client concerns with professionalism and escalate issues to advisors or management as appropriate. • Process client transactions, such as deposits, withdrawals, and account transfers, ensuring accuracy and compliance with regulatory standards. • Monitor and manage client account activities, including tracking required minimum distributions, account changes, and updates. • Assist with preparing and delivering regular account performance reports, statements, and other documents. • Help ensure compliance with all relevant regulations and firm policies in all client interactions and documentation. • Maintain organized client records and files, ensuring confidentiality and compliance with data security standards. • Support the Wealth Advisors in day-to-day tasks, including data entry, assist in preparing client reviews, and updating CRM systems. • Work closely with advisors, portfolio managers, and other team members to ensure seamless client service. • Communicate with custodians, financial institutions, and third-party vendors to resolve client-related issues and inquiries. • Support cross-functional projects and team goals as required by management. Qualifications: Education and/or Work Experience • Bachelor's degree or 1 - 3 years of experience in a client service role, preferably in financial services or wealth management. Specialized Skills • Familiarity with Custodians (Charles Schwab & Fidelity) • Working knowledge of Windows Operating systems & Microsoft Office • Experience with tools used on daily basis - CRM, and other Portfolio Management tools is a plus. Other Qualifications: • Attention to accuracy and detail. • Strong interpersonal skills and the ability to work well with others and communicate with various personality types and levels of expertise. • Ability to multi-task and quickly switch priorities when necessary to manage deadlines. • Must be organized and efficient in a demanding work environment. • High personal standards and sound judgement • Open and receptive to feedback and coaching Comprehensive Benefits Package includes: • Generous Paid Time Off and Holidays • Hybrid Work Schedule (subject to Management Approval) • Paid Volunteer Day • Health and Wellness Initiatives and Incentives • Medical, Dental, Vision and Life Insurance • Short- and Long-Term Disability • Flexible Spending Accounts • Tuition Reimbursement for Advanced Degrees • 401K Plans with Sax Matching Contribution • Summer Fridays • Employee Referral Bonus • Firm-Sponsored Events and much more! To learn more about SAX Wealth Advisors, visit our website at ********************* Sax Wealth Advisors is an equal opportunity employer and encourages candidates from all backgrounds to apply. We value diversity and inclusion in our workplace.is an Equal Opportunity Employer.

alts | Alteration Specialists of New York is looking for a Front Desk Operations Professional We are looking for a dynamic professional Front Desk Operations team member, distinguished by their charisma, commitment, and professional integrity. This role will include responding to phone calls and emails, office management and administration, as well as internal/external communication, and creative problem solving. This is a customer facing position, full-time or part-time role in New York, with competitive pay, full benefits, and opportunities for future growth. Compensation FDO earns $18 an hour when you are accompanied by a Studio Experience Coordinator or other FDO. If you are working a shop on your own then you will be paid $20 an hour for that specific shift. $18 an hour is the base compensation for any and all FDO roles. Responsibilities Front Desk - Office Management Maintain a professional, warm, welcoming office environment Greet all clients, manage check-ins, pickups and payment Answer all inbound calls to the Alteration Specialists Studio Manage all client bookings and appointments Process new transactions and ensure internal reporting is correct Responsible for ordering, tracking and managing office inventory, supplies and purchases Ensure all outsourced garments are appropriately tagged, distributed and delivered Manage the flow of fitting room processes and appointments Customer Service Quick, warm, and on-brand customer communication across emails, calls and in-person Thoughtful and authentic recommendations to customers through a deep understanding of their need Thoughtful interaction with each customer Collect, organize, and track consumer feedback, day to day issues and other relevant information and communicate this to the team Contribute ideas to company policies to create an even better customer experience Operations Ensure that all QC checkpoints that live with front operations are consistently met for each garment entering or leaving your studio Ensure all tickets are properly created, and processed throughout the garment's life cycle with Alteration Specialists Properly record and document all RFA's, refunds and other failures of process, and brainstorm written solutions to achieve a higher operational efficiency Attributes You are warm, compassionate, and empathic. You have a calming demeanor and a way of building trusting, caring relationships with ease. You are a skilled communicator. You're both a great listener and an effective speaker and writer. You treat sensitive information with respect and discretion. You are mission driven. You are motivated to help change the fashion industry, and move towards a more sustainable future and serve as an excellent ambassador for a cause you believe in. You are systematic. You derive pleasure from being highly organized, creating order, and checking things off your list. You are detail-oriented. You take pride in a beautifully executed workflow and typos in your emails make you cringe. You are thoughtful. You can anticipate the needs of your tailoring team and clients, and feel committed to proactively creating a supportive environment for all. You are able to recognize how your individual role feeds into the larger organization's objectives. You have great professional integrity. You take ownership over your work, ask for help when you need it, and are committed to your own growth and development. Experience Experience in customer service related roles preferred Prior responsibilities in the fashion industry, and communications management desired. Experience or deep interest in fashion and sustainability desired, with a working knowledge of garment construction desired. *This is an entry-level role.* Why the Role is Compelling As the Front Desk Operations - Customer Service Representative for an alts | Alteration Specialists team, you would play an integral role in creating a welcoming and professional environment that has a profound impact on some of the most important events and days in a client's life. You would establish rewarding relationships with the studio's clientele and partner community, and serve as the first point of contact for people who might benefit from our services. You would have the opportunity to develop your career in an expanding industry. You would feel the support of a tight-knit tailoring and operations team, and the excitement of being part of a growing, multi-studio operation disrupting the fashion industry with many opportunities to grow as quickly in your career as the brand is growing. alts | Alteration Specialists is committed to working with and fairly rewarding the best talent in the industry. We believe in treating people right - through fair compensation and benefits, thoughtful management and specific attention to growth and development of our staff.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts: Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week. Responsibilities Communicate with customers via phone, email and live chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Sports interest and knowledge

Responsible for providing either telephonic or written support to ensure all activities including those that contribute to the satisfaction and retention of customers. Essential Functions of the job include, but are not limited to: Resolve escalated phone or written inquiries Make outbound follow up calls or written correspondence Complete assigned correspondence Handle all stock transfer lines Additional responsibilities as assigned Preferred Qualifications: Enhanced verbal communication and/or writing skills Good Computer Skills Team Oriented 2-5 years of Stock Transfer or Financial experience HS graduate or equivalent work experience Proficient with MS Office and preferably Google Suite

Exciting Employment Opportunity at NutraBio Labs: Customer Service Representative We are pleased to present an exciting employment opportunity at NutraBio Labs for the position of Customer Service Representative. This role offers a chance to thrive within a professional, team-oriented, and dynamic work environment in the esteemed sports nutrition industry. NutraBio Labs, an FDA-registered and inspected sports nutrition manufacturer located in Middlesex, NJ, is actively seeking individuals who are detail-oriented and possess a positive, can-do attitude. We welcome applications from candidates with a strong interest in sports nutrition, training, and athletics. If you aspire to contribute to a fast-paced company and align with our values, we encourage you to apply. Position: Customer Service Representative Location: Middlesex, NJ 08846 Status: Full-Time (In-Office) Hours: Monday to Thursday: 9:00 AM to 5:30 PM Friday: 9:00 AM to 4:00 PM (early departure) 40 hours paid Job Responsibilities: Engage with customers through inbound and outbound calls. Process orders, coordinate deliveries, and provide timely updates on order statuses. Resolve customer inquiries promptly and accurately, fostering customer loyalty. Document all details of inquiries, comments/complaints, and actions taken. Consistently deliver high levels of professional service and assistance. Job Qualifications: Strong team player with experience in order entry and customer service; bilingual in Spanish/English is a plus. High school diploma or GED. Proficient in computer skills. Dependable with excellent attention to detail. Strong problem-solving skills, along with excellent communication and interpersonal abilities. Professional demeanor, appearance, and attitude. Excellent typing, spelling, and grammar skills. Demonstrated customer service skills and a positive team-oriented attitude. Benefits: Prompt weekly pay. 401(k) with company match. Medical coverage. Direct deposit. Vacation, personal days, and holiday pay. Growth opportunities within the company. How to Apply: If you are excited about this opportunity, please send your resume to ***********************.

The Customer Representative ensures that customers are provided best in class customer support, representing a seamless customer experience, with a focus on proactive customer communication and ‘white glove' service to delight our customers. Key area of focus will be promptly entering incoming purchase orders and supporting sales representatives. Additionally, they will follow up on deliveries and inventories, and responding to customers within the service agreements. Work under the guidelines established for the region or Business Unit and actively participate in the search for process improvement in conjunction with the Customer Care Lead and Customer Care Manager. Essential Duties And Responsibilities Key responsibilities include, but are not limited to the following: Promptly enter purchase orders to meet or exceed the agreed to service levels. Partner with Customer Care Leads to guarantee Achievement of service level agreements. Ensure order entry, order tracking and delivery are on track and orders are completed in full, providing customers with status updates throughout the process. Identify gaps in customer care processes and partner with customer experience team to resolve. Ensure actions align with AAT strategy. Escalate issues as they arise in a timely matter to ensure agility and responsiveness. Note: The duties listed above are not all inclusive and may be subject to periodic updating or revision. The Ideal Candidate Desired Background 1-2 Years of work experience. Interest to develop a career on a chemical costumer care area. Bachelor's degree required. Knowledge, Skills & Talents More specifically, we would seek the following attributes and competencies for the position: Excellent verbal and written communication skills. Strong problem-solving and analytical reasoning skills. Ability to work under pressure and successfully handle multiple priorities. Utilizes data (KPIs) to drive business results.

About Us At Apex Heart and Vascular, we provide cutting-edge compassionate care. We have a talented team who is proud to be making a positive impact on the lives of our patients each and every day. We are growing fast and looking to have an enthusiastic Patient Care Concierge to join our team. Role Description This is a full-time role for a Patient Care Concierge at Apex Heart and Vascular Center. The Patient Care Concierge will be responsible for ensuring a positive patient experience by managing online reviews, conducting feedback surveys, and providing exceptional customer service. The role involves interacting with patients to gather feedback, managing online reviews, and facilitating communication between patients and healthcare providers. We offer a competitive salary and benefits package commensurate with experience. Key Responsibilities Greet and assist patients and families with check-in/check-out processes. Address patient concerns and provide information about services. Encourage and manage patient reviews on Google. Respond to reviews and resolve issues to improve patient satisfaction. Develop and manage patient feedback surveys. Collect and analyze survey data to identify areas for improvement. Deliver exceptional service with empathy and professionalism. Respond promptly to patient inquiries and requests. Serve as the main contact for patients and families. Maintain accurate patient records and ensure confidentiality. Qualifications Strong communication skills Effective relationship-building abilities Experience in customer service Proficiency in managing online reviews and conducting surveys Excellent interpersonal skills Knowledge of healthcare terminology and procedures is a plus High school diploma or equivalent required; associate's or bachelor's degree in hospitality, or a related field preferred To be considered for this position, along with the LinkedIn application - please submit your CV along with a brief video recording (under 2 minutes) that includes: An introduction of yourself A summary of your relevant experience An explanation of why you are the right fit for this role Send your CV and video to: ***************************

This is an On-Site role in our Piscataway, NJ location. About Us: Team Beans/Forever Collectibles, LLC (FOCO) is a worldwide leading manufacturer of sports and entertainment merchandise, including products ranging from collectibles and novelty items to promotional memorabilia. With all the major sports licenses at our fingertips, along with a powerful infrastructure and broad variety of products, our company is reaching new heights every day. The success of FOCO's expansion is directly related to our ability to bring fresh designs and manufacturing techniques to categories in need of innovation. We are constantly searching for dedicated and driven professionals to join and help grow our team! Job Summary: We are seeking an passionate sports fan and motivated Onsite Customer Service Representative to join the FOCO team and provide an unforgettable experience for all our customers. In this role, you will provide outstanding support to fans around the world, ensuring their inquiries and issues are resolved promptly and effectively. Your ability to connect with customers and represent our brand values will play a crucial role in maintaining our reputation for excellence. Key Responsibilities: Customer Support: Assist customers with inquiries via chat, email, and phone, addressing questions about products, orders, and policies via Zendesk and ensure tickets are answered on-time and with excellent customer service. Problem Resolution: Handle customer complaints and issues with empathy, working to resolve them swiftly and efficiently to ensure customer satisfaction. Product Knowledge: Maintain a strong understanding of our product line to provide accurate information and recommendations to customers. Order Management: Process orders, returns, and exchanges in a timely manner, ensuring all transactions are accurately recorded and communicated to the customer. Feedback Collection: Gather customer feedback to help improve our services and product offerings and communicate insights to the management team. Team Collaboration: Work closely with other departments, such as sales and logistics, to ensure a seamless customer experience. Brand Representation: Uphold the company's values and mission in every customer interaction, promoting a positive and professional image of the brand. Qualifications: 2+ years of customer service experience Experience with Zendesk and Shopify is REQUIRED. High school diploma or equivalent Fluency in English Strong communication skills, both verbal and written. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficient in using customer service software and Microsoft Office Suite. Passion for sports and a good understanding of our product offerings is a plus. Must be able to pass a background check. Flexibility to work various shifts, including weekends and holidays. Show up for work! Come on time and be committed to be your best. What We Offer: Competitive salary and benefits package. Opportunity to work in a vibrant, sports-focused environment. Climate Controlled office setting. Career growth and development opportunities. Employee discounts on our products. A supportive team culture that values collaboration and innovation. Tryouts are open at FOCO! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.