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Customer service representative jobs in Billings, MT

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  • Bishs RV - Customer Solutions Specialist, application via RippleMatch

    Ripplematch Internships 3.9company rating

    Customer service representative job in Billings, MT

    This role is with ABB. ABB uses RippleMatch to find top talent. We are seeking a customer-focused, sales-minded Service Outfitter to join our team at Bish's RV. As the first point of contact for service guests, this position involves accurately identifying service needs, educating customers about their RV systems, recommending additional services when appropriate, and maintaining clear communication between customers and technicians. Acting as both a customer advocate and trusted advisor, you'll help deliver exceptional service while fostering long-term loyalty. Target compensation ranges from $60,000 to $80,000+, based on performance. Key Objectives: Deliver a consistently exceptional, customer-first experience from check-in to final delivery Provide customer education through upselling and service recommendations that enhance safety, value, and enjoyment Maintain high-quality scores through accurate documentation, professional communication, and attention to detail Responsibilities: Welcome and assist service customers in person and over the phone with professionalism and courtesy Educate customers on needed repairs, maintenance intervals, and RV safety enhancements Proactively recommend and upsell value-added services, accessories, or upgrades based on customer needs and coach feedback Listen to customer concerns and clearly document service requests and recommended solutions Communicate regularly with customers regarding service progress, costs, and any delays Finalize service visits by walking customers through completed work, ensuring understanding and satisfaction Close repair orders accurately, process invoices, and collect payments Track and maintain service documentation and customer records in the system Follow up after service to ensure satisfaction, address concerns, and generate repeat business Competencies and Skills: Neat, clean, and professional appearance Ability to pass a background check and drug test Excellent communication skills Passion for delivering a superior customer experience Strong organizational and time management skills High attention to detail and quality control Basic understanding of RV systems and repair terminology (training provided) Computer proficiency with service management software and scheduling tools A trainable mindset - eager to grow, coachable, and committed to continuous improvement Expected Results: High customer satisfaction and repeat business through personal connection and education Increased average repair order (ARO) through effective service sales and upselling Accurate and efficient work order creation and repair documentation Clear, consistent communication with customers and internal teams High-quality and accuracy scores in service performance metrics Resources: On-the-job training and mentorship from experienced team members Access to service management software and customer database tools Uniforms Access to RV product training, service guides and technical manuals A supportive and collaborative work environment focused on growth Who We Are: Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers, and to creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being "Different with a Purpose." Our culture is built upon the foundation of these three core values: Being Genuine, Having Fun, and Driven by Results. Perks: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K with 5% match Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement Annual Incentive Trip for Top Performers RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
    $60k-80k yearly Auto-Apply 60d+ ago
  • Customer Relations Representative - State Farm Agent Team Member

    Diana Larson-State Farm Agent

    Customer service representative job in Billings, MT

    Job DescriptionBenefits: 401(k) matching Dental insurance Health insurance Paid time off Training & development Competitive salary Opportunity for advancement Bonus based on performance Vision insurance ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Diana Larson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Establish customer relationships and follow up with customers as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. QUALIFICATIONS: Dedicated to customer service Able to effectively relate to a customer, answer their questions, and anticipate their needs. Excellent communication skills to assist customers and coordinate with other agency team members Proactive in problem-solving BENEFITS: Hourly pay plus commission/bonus Growth potential/Opportunity for advancement within my office Paid time off (vacation and personal/sick days) Health benefits Valuable career-building experience
    $36k-46k yearly est. 19d ago
  • Bilingual Call Center Representative

    Maximus 4.3company rating

    Customer service representative job in Billings, MT

    Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference. Why Maximus? - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Competitive Compensation - Quarterly bonuses based on performance included! Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. - Track and document all inquiries using the applicable systems. - Complete associated tasks according to the established guidelines. - Track and document all inquiries using the applicable systems. - Meet Quality Assurance (QA) and other key performance metrics. - Facilitate the fulfillment of caller requests for materials via mail, email, or download. - Transfer/refer consumers to appropriate entities according to the established guidelines. - Escalate calls or issues to the appropriate designated staff for resolution as needed. - Facilitate translation services for non-English speaking callers according to procedures. - Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems. Minimum Requirements - High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience. - Must be fluent in English and specified secondary language. - Fluency in languages (English and Spanish) - Six months of customer service experience - Excellent soft phone skills - Good computer navigation skills - A quiet and distraction free work area #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 16.50 Maximum Salary $ 16.50
    $28k-35k yearly est. Easy Apply 5d ago
  • Customer Sales & Service Representative

    DTS Fluid Power 3.6company rating

    Customer service representative job in Billings, MT

    Applied Industrial Technologies is hiring a full-time Customer Sales & Service Representative at our Billings, MT service center. In this role, you'll provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill - and that's where you come in. Why join AIT? In addition to competitive hourly pay, bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy: A lasting career - career paths are available in sales, operations, or management throughout the country Professional development and training Great work/life balance Team oriented company culture What you'll do: In our fast-paced team environment, you will partner with our customers and outside sales team to find products and services, solve customer needs, and build ongoing positive business relationships. Solve customer inquiries, prepare quotes, process/expedite orders & returns Source parts from suppliers nationwide Assist in generating sales by upselling, adding on, & educating customers Assemble hoses for walk-in customers Help in the stockroom & deliver orders to customers as needed Qualifications & Skills: 1+ year customer service, inside sales, mechanical or maintenance experience required. Hydraulic experience preferred High school diploma, GED or equivalent required Must be able to lift up to 50 lbs. Proficient in Microsoft Office & data entry software Attention to detail, time management, organization, & communication Valid driver's license & clean driving record (MVR) Come for the job. Stay for the career. Apply for immediate consideration! #LI-AV1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $41k-52k yearly est. Auto-Apply 20d ago
  • Entry Level Sales Customer Representative

    Vanguard Nexus

    Customer service representative job in Billings, MT

    Reimagine Your Lifestyle, Build a Career with Freedom and Purpose! Ready for a career that rewards your drive and gives you real work-life balance? We offer a 3-4 day schedule, unlimited earning potential, and all-expenses-paid travel incentives, all while working primarily from home. We're seeking Sales Customer Representatives who want flexibility, independence, and impact. What You'll Do Work with warm, pre-qualified leads, no cold calls. Conduct financial assessments and present tailored solutions in Life Insurance, IUL, and Annuities. Meet clients via Zoom, phone, or locally to guide them through clear, confident decisions. Build strong relationships and stay organized using advanced CRM tools. Why You'll Love It Unlimited commissions. your income matches your effort. 3-4 day workweek with remote flexibility. All-paid travel incentives for top performers. Training and mentorship to help you succeed fast. Supportive, growth-minded team culture. Benefit options available, including life insurance and healthcare. Who You Are Professional communicator and relationship builder. Self-motivated and results-driven. Passionate about helping others achieve financial confidence. Local candidate open to occasional in-person client meetings. Additional Details This is a commission-based 1099 position offering the freedom of self-employment with the backing of an established organization. Your success determines your earnings and there's no limit to how far you can go.
    $35k-46k yearly est. Auto-Apply 3d ago
  • AUTOMOTIVE CUSTOMER SERVICE SPECIALIST/SERVICE ADVISOR IN BILLINGS MT; COMPETITIVE WAGE; DEALER HAS GREAT REPUTATION

    Bob Smith Motors

    Customer service representative job in Billings, MT

    We are seeking an enthusiastic individual that excels in customer service. Job duties would include: Greeting clients at the service department write up area. Checking in clients at the service department write up area Answering phones in the service department at peak call times Portering cars around the service department Additional duties could include: Writing customer repair orders Performing service and parts follow up calls Scheduling service department appointments Our dealership is open Monday through Saturday. Wages and schedule are flexible. We are primarily seeking to fill a part time position; however, full time could be discussed based on applicants desire and ability.
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Service (Maintenance) Specialist

    “Centerspace

    Customer service representative job in Billings, MT

    Castlerock - Billings, MT Work Schedule: Monday - Friday | 8:00AM - 5:00PM On call pay and Quarterly Renewal Bonuses Competitive PTO Generous time off - 10 paid holidays, plus diversity day and your birthday Paid Caregiver and Paid Parental Leave 20% Rent, Parking, and Storage Discount for Centerspace rents 32 Paid Hours of Volunteer Time Off Medical/Dental/Vision Benefits - 1st of Month Following Start Date Centerspace Stock Purchase Plan 401(k) match up to 5% per paycheck Tuition Reimbursement & Scholarship Program Centerspace was founded in Minot, North Dakota, in 1970. You can find our corporate support offices located in Minneapolis, Minnesota and in Minot North Dakota, along with onsite operations in eight states. From Denver, CO to Minneapolis, MN, our company continues to grow throughout the Midwest, proudly providing apartment homes to thousands of residents, extending our vision to be the premier provider of apartment homes in vibrant communities by focusing on integrity and serving others. Centerspace is built around our employees. Our Mission and Vision unites our employees as one team. Position Summary Responsible for repairs of mechanical or aesthetic issues; general building preventative maintenance; maintaining the environmental conditions of spaces; maintaining accurate levels of inventory related to the building's mechanical systems; know and perform individual emergency procedures and duties as dictated by the site emergency procedure manual. Expectations Expected to follow instructions, understand established procedures and comply with deadlines. Generally given guidance, but expected to be self-directed once trained. May need assistance in prioritizing duties, and setting deadlines. Essential Duties & Responsibilities include the following. Other duties may be assigned. To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Maintenance: Complete minor and major repairs of mechanical or aesthetic issues to ensure the property is optimally functional, presentable, and safe. Perform minor and major HVAC maintenance, such as replacing motors and bearings. Change light bulbs, service flush valves, clean mechanical rooms, and plunge toilets. Paint and/or wallpaper assigned areas and perform minor repairs to applicable areas. Perform minor carpet repairs. Demonstrate proficiency and respond appropriately to the building automation and security (including card access if applicable), fire, life, and safety systems. Select and monitor service providers to ensure services delivered are the most effective and efficient for the property. Perform general building preventative maintenance to ensure equipment is safe and effective for use, and down time with equipment meets or exceeds established specifications. Service and monitor the HVAC equipment. Maintain the environmental conditions of spaces to ensure the tenant and common space environments are acceptable for optimum use. Perform preventative maintenance on: HVAC Electrical Plumbing Lighting Doors, locks, and hardware Wall treatments Provide assistance to the Community Leader to ensure that tenant improvements are accurate and address concerns with appropriate contact, such as construction or tenant. Monitor and maintain tools. Perform assigned duties as prescribed in safety manuals. Respond to test situations accurately. Maintain sufficient technical and industry contacts and knowledge. Participate in after hours on-call programs. Assist outside contractors with major inspections. Serve as a key contact between community leaders, operations managers, general managers, and tenants. Apply current knowledge or devise creative solutions to proactively resolve issues. Utilize any tools and/or processes implemented by the organization to assure adherence to quality standards. Participate in capital improvements. Administrative: Maintain operating logs and record temperatures, pressures, and chemical level of heavy equipment such as chillers and boilers. Complete reports and perform various administrative duties to positively support completion of activities and projects. Maintain accurate levels of inventory related to the building's mechanical systems to ensure optimum levels of inventory are on hand and readily accessible when needed. Purchase parts and supplies from vendors; review pricing for competitive rates for parts, services, and supplies. Stock items when received. Cleaning: Clean up vacant areas. Remove debris from the building and grounds. Provide backup for Community Porter. Emergency Situations: Know and perform individual emergency procedures and duties as dictated by the site emergency procedure manual and the safety manual to ensure that actions promote the safety and security of the employees, occupants, and structures, and correct actions are demonstrated in test situations and actual emergencies. Promptly respond to all emergency situations, fire alarms, and natural catastrophes. Study and know the site-specific emergency manual(s). Assist tenant and emergency personnel in swift and careful evacuations when appropriate. Other: Communicates regularly with management, vendors, equipment repair, maintenance, and tenants for day-to-day operational issues. Participate in continuous improvement/quality initiatives and identify improvements to, and/or develop new, products, services, or processes to result in the discovery of more efficient and effective methods and/or new offerings. May assist with groundskeeping duties such as mowing, weed control, tree/shrub trimming, depending on the property and need. May be responsible for snow removal such as shoveling snow and de-icing walkways, etc, depending on the property and need. Assist and/or back up coworkers. Equipment Issued If expected to carry a mobile phone, eligible for a monthly reimbursement or Centerspace issued phone, according to company policy. May have access to a shared company vehicle. Eligible for mileage reimbursement, according to company policy, when no Centerspace owned vehicle is available. Education & Experience Required: 2+ years of previous maintenance experience. Preferred: Trade school education. Certifications and/or Licenses: Have or willing to attain EPA, CPO. Knowledge, Skills, & Abilities Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, MSDS sheets, and procedural manuals. Ability to communicate effectively with supervisor, tenants and vendors. Mathematical Skills - Ability to add, subtract, multiply and divide. Calculate figures and amounts such as proportions, percentages, area, ratios, circumference, and volume. Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills - To perform this job successfully, an individual must be able to efficiently use and navigate on the internet and use web based timekeeping software. Experience with work order systems beneficial. Physical Requirements While performing the duties of this job, the employee is required: Constantly (66-100% of the time) - to be on feet, stand, walk; bend, stoop, squat, kneel; use hands and fingers to grasp, grip, turn and feel; reach above shoulders, push, pull, lift and carry; operate equipment and tools; climb stairs and ladders; balance; and talk and hear or effectively and safely communicate. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Lift or move up to 25 pounds. Frequently (33-66% of the time) - lift and/or move up to 75 pounds, write reports and drive vehicles. Occasionally (1-33% of the time) - sit; lift and/or move more than 75 pounds, although usually with the assistance of another employee and/or equipment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Additional details regarding competencies and other duties are available upon request. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this position. “Centerspace is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Centerspace is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Centerspace are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, […], family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Centerspace will not tolerate discrimination or harassment based on char acteristics. Centerspace encourages applicants of all ages.”
    $28k-38k yearly est. 30d ago
  • Service Advisor

    Freedomroads

    Customer service representative job in Billings, MT

    Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $50k-75k yearly Auto-Apply 13d ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Customer service representative job in Billings, MT

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $28k-35k yearly est. 16h ago
  • Customer Service Representative - Billings, MT

    Kedia Corporation

    Customer service representative job in Billings, MT

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $27k-35k yearly est. 60d+ ago
  • Customer Service Rep(07007) - 904 Main St

    Domino's Franchise

    Customer service representative job in Billings, MT

    Taking orders over phone and over counter face to face. Working in store to restock inventory and help with product preparation. Light cleaning duties. Must be 16 yrs of age Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Be no less than Sixteen (16) years of age. Ability to pass applicable Company background checks. Excellent written and verbal communication skills as needed in interactions with management, and customers, take and process orders. Superb ability to multi-task Ability to function in a dynamic, fasted paced environment. Ability to adjust to changing priorities. Ability to enter orders using a computer keyboard or touch screen. Ability to take orders over the counter or phone. Ability to work independently and as part of a team. Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Additional Information Looking for energetic happy customer service oriented team members.
    $27k-35k yearly est. 17d ago
  • Service Advisor-Internal

    Bish's RV

    Customer service representative job in Billings, MT

    We are seeking a charismatic and organized Internal Service Advisor to join our RV team. In this key role, you'll bridge the gap between sales and service, ensuring sold units are prepped accurately and efficiently. Key Objectives: Deliver Exceptional Customer Experience Coordinate Seamless Service Operations Support Cross-Departmental Collaboration Responsibilities: Review and assess internal service work orders for accuracy and completeness Coordinate workflow and timelines with dispatch, technicians, and the sales team Ensure units are prepped and ready for delivery according to dealership standards Track the status of internal jobs and follow up to ensure on-time completion Assist with documentation, parts coordination, and warranty-related process Support Inventory tracking and maintain accurate service records Communicate effectively across departments to align priorities and avoid delays What you'll bring: Exceptional skills in customer service and communication Ability to use a variety of computer-based systems Excellent verbal and written communication skills Flexibility with work schedules: including Saturdays (we are always closed on Sundays) Problem-solver who takes initiative Ability to pass a background and drug test Neat, clean, and professional appearance Demonstrate alignment with the Company's vision, mission, and core values in all interactions Eager to contribute to a smooth and efficient service operation Expected Results: Internal units are serviced and delivered on time and to standard Improved communication and coordination between service and sales Reduction in errors or delays due to incomplete work orders or miscommunication Increased efficiency in internal prep and warranty processes Strong support for a positive customer experience through behind-the-scenes accuracy and care A reliable, proactive presence that contributes to team success and dealership performance Resources: On-the-job training and mentorship from experienced service and sales staff Access to industry-leading service management software and scheduling tools Use of internal checklists, work order templates, and warranty documents Collaboration with a supportive, team-oriented environment focused on success Uniforms and safety gear provided for on-site responsibilities Who we are: Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results. Perks: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K with 5% match Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement Annual Incentive Trip for Top Performers RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations. 
    $28k-45k yearly est. 12d ago
  • Entry Level Customer Service/Sales

    Global Elite 4.3company rating

    Customer service representative job in Billings, MT

    Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together. Ignite your potential - Apply today!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $24k-30k yearly est. Auto-Apply 60d+ ago
  • Guest Services Representative PT- Courtyard by Marriott

    Courtyard Billings | Leisure & Business Hotel In Billings

    Customer service representative job in Billings, MT

    Job Description Join the highest quality Hotel and learn from the best! COURTYARD BY MARRIOTT is looking for a Full-Time Front Desk Agent. We are looking for someone friendly, courteous, and timely, and provides that hospitality spirit! This position ensures guest satisfaction and revenue optimization through check-in, check-out, and the coordination of hotel services. ESSENTIAL JOB FUNCTIONS: Executes prompt, courteous, and accurate guest check-in and check-out. Addresses questions or problems about Hotel rooms and rates. Maintains room security by providing effective key control. Answers telephones and responds appropriately to requests. Respond to guest reservation requests. Communicates with other departments to ensure proper handling of guests and groups. Follows room inventory and monetary controls Handles cash, makes change, and balances an assigned house bank. Counts cash and other methods of payment at the end of the shift to verify and balance the house bank. Handles any quest compliments or complaints and takes action deemed necessary. Assists other associates where needed. HOURS AND ATTENDANCE: Up to 25 hours per week with varied and flexible shifts/days, likely to include nights, weekends, holidays, and overtime. PHYSICAL AND MENTAL DEMANDS: Must be able to use computer equipment and operate office equipment, such as telephones, copiers, fax machines, and various computer programs. Must be able to stand for extended periods. Must be able to effectively communicate with the public and other team members daily. Must exhibit positive interpersonal skills with focused attention to guest needs and varied business contacts. BENEFITS Courtyard by Marriott offers excellent Medical, Dental, and Vision benefits after 60 days. Also includes sick leave and paid time off after 1 year. Plenty of opportunities to grow and advance in your field and other departments in the hotel. Apply now to join the Courtyard by Marriott Team!
    $22k-28k yearly est. 6d ago
  • Inside Sales Representative

    Weyerhaeuser : We'Re Hiring

    Customer service representative job in Billings, MT

    Inside Sales Representative-01023343DescriptionWeyerhaeuser is searching for an Inside Sales Representative to support the Billings Distribution Center in Billings MT. From an inside sales position, builds and maintains relationships with customers in the Inland Northwest market, Helena, Missoula, Butte and the surrounding area. The ISR is an integrated local sales team focused on delivering value to customers and achieving sales margin growth expectations. The ISR is actively involved in day-to-day selling activity and is the focal for order entry and order management. Responsible for promoting and selling Distribution's full range of products, including engineered wood, commodities, and specialty building products. Accountabilities:Cultivates knowledge, relationships, and position of influence to proactively sell full range of products to established and prospective customers. Directly transacts sales activity and is responsible for sales order entry/management. Responds to, investigates, and resolves relationship-based sales issues of varying levels of complexity. Manages established customer programs and assists with developing new customer programs. Maintains and grows customer relationships both individually and collaboratively with their sales team. Gathers market intelligence and translates it into valuable input to drive decisions around product mix, pricing, inventory levels and demand outlook. Executes marketing and communication plans with customers, including promotions, specials, market pull through activities, and updates to products/pricing/service. We manufacture and sell an innovative collection of proven structural framing materials to the residential, multi-family and light commercial markets, and provide seamless building solutions, from design to installation to support. This team moves fast, works smart and never stops pushing to be and stay number one in the industry. Find out more about Weyerhaeuser at www. weyerhaeuser. com and learn our Story here: ************** be/c2R_lQ7wo0AQualificationsDriven to provide superior service and value to customers and profitably grow the business. Highly organized, with strong attention to detail and accuracy. Strong communications skills (authentic, adaptive, persuasive). Actively seeks out and uses technology to help solve problems, gain efficiencies, and unlock value. Successfully collaborates within a team environment. Broad level of experience with building materials products. Knowledge of factors influencing profitability. Understands and articulates basic financial drivers of retail, wholesale, and construction industry. Education/Experience:Minimum HS Diploma or GED2 years' experience in sales and customer service We sustainably manage forests and manufacture products that make the world a better place. We're serious about safety, driven to achieve excellence, and proud of what we do. With multiple business lines in locations across North America, we offer a range of exciting career opportunities for smart, talented people who are passionate about making a difference. What We Offer. . . Compensation: This role is eligible for our annual merit-increase program, and we are targeting a salary range of $63,000 - $94,000 based on your level of skills, qualifications and experience. You will also be eligible for our Sales Incentive Program, which offers a quarterly cash bonus. Benefits: When you join our team, you and your dependents will be offered coverage under our comprehensive employee benefits plan, which includes medical, dental, vision, short and long-term disability, and life insurance. We offer a pre-tax Health Savings Account option which includes a company contribution. Other benefit options are also available such as voluntary Long-Term Care and Employee Assistance Programs. We also support personal volunteerism, sponsor a host of diversity networks, promote mentoring, and provide training and development opportunities to help you chart your path to a fulfilling career. Retirement: Employees are able to enroll in our company's 401k plan, which includes a paid company match in addition to our annual contribution equal to 5% of your base salary. Paid Time Off or Vacation: We provide eligible employees who are scheduled to work 25 hours or more per week with 3-weeks of paid vacation to use during your first year of employment. In addition, after being employed for six months, eligible employees begin to accrue vacation for future use. We also recognize eleven paid holidays per year, providing a total of 88 holiday hours We know you have a choice in your career. We want you to choose us. Weyerhaeuser is an equal opportunity employer. Inclusion is one of our five core values, and we strive to maintain a culture where all our people feel a sense of belonging, opportunity and shared purpose. We are committed to recruiting a diverse workforce and supporting an equitable and inclusive environment that inspires people of all backgrounds to join, stay and thrive with our team. Job Customer Service, Design, Sales & MarketingPrimary LocationUSA-MT-BillingsSchedule Full-time Job Level Individual ContributorJob Type ExperiencedShift Day (1st)
    $63k-94k yearly Auto-Apply 11d ago
  • Treatment Service Specialist - School-Based Services (Billings, MT)

    Aware 4.3company rating

    Customer service representative job in Billings, MT

    Requirements Talents, skills, and abilities: A BS/BA Degree in a Human Services Related Field is preferred; an equivalency can be used based on documented work history, education, and volunteer experience. Requires computer literacy skills, including the ability to navigate, record, and overall basic computer skills needed for performance-based software as well as an electronic medical records system. The Specialist must have the interpersonal oral and written communications skills to work as a team member, to make observations and to report them accurately, to learn resident care methods, and to follow oral and written instructions. High School Diploma or HSE is required, along with past employment experience. Must have, or be willing to obtain, a valid Montana Driver's License and have an acceptable driving record. Must have an acceptable criminal and protective services background check. Benefits: AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security. AWARE's benefits include: Annual raises Tuition Reimbursement Health Insurance Dental/Vision Insurance 401(k) with company match Life Insurance Wellness programs Generous paid time off We are proud to be an equal opportunity employer.
    $62k-75k yearly est. 16d ago
  • Inside Sales Representative

    Ashley Delp Team

    Customer service representative job in Billings, MT

    Job DescriptionDo you love talking to people and selling a product you believe in? We're growing our team and looking for a driven inside sales representative ready to take the next step in their career. You'll work on prospecting and persuading qualified leads further down the sales funnel. If you're looking to maximize your earning potential, start your application today! Compensation: $50,000 - $75,000 at plan commission Responsibilities: Communicate with prospects via email, phone calls or other forms of communication to convert them into qualified leads and funnel them to the sales pipeline Maintain the client database to make sure the sales team can access current information on all leads Expand the clientele by finding new business opportunities within specific geographies Assess and send qualified leads to inbound sales representatives so they can convert clients and provide quick turnaround Record monthly and quarterly sales and performance goals to ensure they are being met Responsively handle inbound calls and email inquiries with a friendly and professional demeanor Initiate outbound calls to registered leads, ensuring meaningful connections are established Effectively manage and schedule opportunities for our high-performing sales team Contribute to the realization of the Ashley Delp Team & Dream Realty's mission and vision by achieving personal and professional goals Possession of a Montana Real Estate License is highly recommended, although not mandatory Skillfully manage the team's CRM system, crafting strategic contact plans for optimal response rates Collaborate with our lender partners to pre-qualify potential clients Provide essential support to agents by assisting with Expired and FSBO listings, serving as the behind-the-scenes hero Navigate independent work effectively while maintaining a strong team-player mentality Participate in daily check-ins with the team lead, recognizing the importance of consistent communication Ensure the customer database is meticulously maintained, with up-to-date information Convert prospects into qualified leads and seamlessly integrate them into the sales pipeline through various communication channels Proactively identify new business opportunities in specific geographies to expand clientele Record and monitor sales and performance goals to uphold our commitment to excellence Qualifications: Superb communication skills, both written and verbal, as well as interpersonal skills and time management skills Experience using CRM software as part of the sales process Must have a valid U.S. driver's license and be able to travel by car Two years of previous sales experience High school diploma or GED is required, bachelor's degree preferred Comfort with daily check-ins and a genuine passion for sales Availability for flexible office hours, Monday-Saturday, with occasional Sundays (7:30 AM-5:30 PM and 11 AM-8 PM) Participation in scheduled meetings, including Monday Sales meetings, Tuesday Team meetings, and monthly 1-1 sessions with the Director of Sales Mastery of sales scripts and an organized, professional, time-blocking approach A well-rounded skill set, including teamwork, effective communication, customer service excellence, accountability, and reliability 2+ years of experience in sales or a similar capacity Possession of a diploma or GED, with a bachelor's degree, is considered a valuable asset A valid U.S. driver's license and readiness for travel by car Proficiency in the sales process and database entry, treated as second nature About Company Join a team of humble, hard-working go-getters who embody a solution-focused attitude. At Ashley Delp Team and Dream Realty, we're not just changing the real estate game; we're revolutionizing it. Our core values prioritize selfless service to families and creating raving fans through the highest consumer experience. If you share our values and are ready for a rewarding career journey, we look forward to having you on board!
    $50k-75k yearly 19d ago
  • Account Representative

    Hess Insurance Agency

    Customer service representative job in Columbus, MT

    Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an insurance agent may be the career for you! Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal, and listening People-oriented Detail oriented Proactive in problem-solving Able to learn computer functions Ability to work in a team environment
    $29k-40k yearly est. 26d ago
  • Customer Service Representative - Billings, MT

    Kedia Corporation

    Customer service representative job in Billings, MT

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $27k-35k yearly est. 8h ago
  • Inside Sales Representative

    Ashley Delp Team

    Customer service representative job in Billings, MT

    Do you love talking to people and selling a product you believe in? We're growing our team and looking for a driven inside sales representative ready to take the next step in their career. You'll work on prospecting and persuading qualified leads further down the sales funnel. If you're looking to maximize your earning potential, start your application today! Responsively handle inbound calls and email inquiries with a friendly and professional demeanor Initiate outbound calls to registered leads, ensuring meaningful connections are established Effectively manage and schedule opportunities for our high-performing sales team Contribute to the realization of the Ashley Delp Team & Dream Realty's mission and vision by achieving personal and professional goals Possession of a Montana Real Estate License is highly recommended, although not mandatory Skillfully manage the team's CRM system, crafting strategic contact plans for optimal response rates Collaborate with our lender partners to pre-qualify potential clients Provide essential support to agents by assisting with Expired and FSBO listings, serving as the behind-the-scenes hero Navigate independent work effectively while maintaining a strong team-player mentality Participate in daily check-ins with the team lead, recognizing the importance of consistent communication Ensure the customer database is meticulously maintained, with up-to-date information Convert prospects into qualified leads and seamlessly integrate them into the sales pipeline through various communication channels Proactively identify new business opportunities in specific geographies to expand clientele Record and monitor sales and performance goals to uphold our commitment to excellence Comfort with daily check-ins and a genuine passion for sales Availability for flexible office hours, Monday-Saturday, with occasional Sundays (7:30 AM-5:30 PM and 11 AM-8 PM) Participation in scheduled meetings, including Monday Sales meetings, Tuesday Team meetings, and monthly 1-1 sessions with the Director of Sales Mastery of sales scripts and an organized, professional, time-blocking approach A well-rounded skill set, including teamwork, effective communication, customer service excellence, accountability, and reliability 2+ years of experience in sales or a similar capacity Possession of a diploma or GED, with a bachelor's degree, is considered a valuable asset A valid U.S. driver's license and readiness for travel by car Proficiency in the sales process and database entry, treated as second nature
    $36k-58k yearly est. 60d+ ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Billings, MT?

The average customer service representative in Billings, MT earns between $25,000 and $40,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Billings, MT

$31,000

What are the biggest employers of Customer Service Representatives in Billings, MT?

The biggest employers of Customer Service Representatives in Billings, MT are:
  1. Maximus
  2. Domino's Pizza
  3. U-Haul
  4. Kedia Corporation
  5. Turbotax
  6. TCH Group, LLC
  7. Billings Middle School
  8. The Enterprise
  9. National Veterinary Associates
  10. Pizza Hut
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