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Customer service representative jobs in Binghamton, NY

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  • Customer Service Clerk

    R+L Carriers 4.3company rating

    Customer service representative job in Scranton, PA

    Customer Service Representative, Starting at $19.81 hr. Full-Time, Monday - Friday, Various Shifts Earn 1 week of vacation after 90 days of employment and enjoy an excellent benefits package that includes our very own employee resorts Click here to learn more about our employee resorts R+L Carriers is seeking a Customer Service Representative to work at our Jermyn, PA Service Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR's use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned. Company Culture Requirements: * Strong communication/telephone skills * Able to work in a fast-paced environment * Strong critical thinking skills * Ability to deal with potentially stressful situations * General office and customer service experience * Basic knowledge or Windows, Outlook and other Microsoft products * Ability to type 30+ WPM Preferred: * 2+ years of experience as a clerk or similar role in a fast pace environment * Freight logistics experience Benefits: R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC. About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees. R+L Carriers Shared Services, LLC ("R+L Carriers") and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
    $19.8 hourly 20d ago
  • Customer Support Assistants

    That's Great News 3.6company rating

    Customer service representative job in Scranton, PA

    We are seeking Customer Support Assistant's to join our team! You will be responsible for helping customers by providing product and service information. Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty. Responsibilities: Provide information about the products and services Troubleshoot and resolve event issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team
    $33k-38k yearly est. 60d+ ago
  • Customer Representative Kirkwood

    Iberdrola

    Customer service representative job in Kirkwood, NY

    Job Info - Union: NYSEG Customer Representative - Kirkwood Number of Positions: 10 Hours: 8.5-hour shift between the hours of 7AM - 7PM Starting Hourly Rate: $27.38 Are you interested in a career as a customer service representative at NYSEG? This position will give you exposure to the evolving energy industry working independently and in a team setting. As a Customer Service Representative (CSR) you will handle all phases of customer inquiries received by telephone, correspondence (written, email, and chat); and process applications for service and extension of facilities. You will respond to customer inquiries and complaints (bill payment, usage inquiries, account updates, service, credit and collections) in a customer focused manner. All CSR employees will respond to inbound service emergencies; this position requires strict attendance in a storm role. Responsibilities Resolves customer problems and complaints utilizing established procedures and policies, which include regulatory guidelines. Records entries of customer transactions into set operating systems. Provides account information to customers and explains bill service policies and customer rights. Conducts credit and collection work as necessary, including deposits, and final/charge off collection. Performs evaluations, and investigates, analyzes, and resolves, where possible, billing problems. Initiates service orders, Work Management System (WMS) orders, and performs associated action as requested. Ability to work with limited supervision and escalate complex cases as necessary. Other customer service duties as required, including operation of a two-way radio. Skills and Requirements High School Diploma/GED equivalent. Associate degree, BA/BS in related field of study is preferred. Good communication skills, both oral and written, with strong customer service orientation. Able to coordinate multiple tasks for multiple customers in a fast-paced environment. Strong problem-solving skills. Able to work flexible schedule, as well as be available during storm/emergency situations. Works well within a team. MS Office skills. Must be pre-qualified for this position. Applicants may take pre-qualification test at the time of posting. This is a Union position with a probationary period. Company: NY STATE ELECTRIC & GAS CORP Mobility Information Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at ********************. Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power. Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee's management. Job Posting End Date: December-15-2025
    $27.4 hourly Auto-Apply 40d ago
  • Guest Relations Specialist

    Tioga Downs 3.6company rating

    Customer service representative job in Nichols, NY

    Tioga Downs is searching for a Guest Relations Specialist for Serenity Spa located in the Hotel. The specialist is responsible for the customer service functions of the reception/boutique area of the spa. This includes the greeting of all guests, answering phone calls, assisting guests with questions regarding spa services and products, booking of all appointments, checking guests into the computer system and obtaining payment for services performed. This is an ideal for a cosmetology student ready to start their career. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Deliver professional and pleasant first and last impression to every guest, every interaction by phone or in person. Respond to guest requests to accurately schedule, update and cancel appointments for all spa services in a timely manner Provide detailed descriptions of spa services, facility features, and hours of operation. Maintain a Spa Desk Bank. Actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions and/or discounts available. Maintain a clean, safe, fully stocked, and well-organized work area. Regularly attend, participate in and support training and staff meetings for the spa. Provide solutions and communicate to management any and all concerns involving staff or guests within the establishment that require attention. EDUCATION and/or EXPERIENCE: High School diploma or GED required. Demonstrated history of providing exceptional customer service Experience with organization, scheduling, cash handling and balancing. Excellent communication and listening skills, as well as basic computer knowledge. Spa/Salon experience preferred Benefits: Daycare services for employees only - open 7 Days a Week 7 am until 11 pm at Great Rates (Subsidy may also be available) Generous 401K plan - 100% Vested from day one! Medical, Dental, Vision, Critical Care, Hospital, Accident and Life Insurance available. Paid Time Off, Sick Time and Holiday Pay. Tuition Reimbursement. Discounts available for Hotel, Restaurants, Golf, Spa Services, and more Our Spa is open the following days and times. Schedules may vary. Thursday & Friday 9AM-6PM Saturday 8:30AM-6:00PM Sunday & Monday 9:00AM-5:00PM Tuesday & Wednesday Closed
    $47k-61k yearly est. Auto-Apply 25d ago
  • Customer Service Representative

    Fenix Parts Inc. 3.9company rating

    Customer service representative job in Elmira, NY

    Join the Automotive Revolution at Fenix Parts About Fenix Parts: Fenix Parts isn't just a company; it's an essential part of the automotive recycling revolution. As a leading force in the recycling and resale of OEM automotive parts, we have made our mark in the industry for over 25 years. With a robust network expanding across more than 30 locations in the U.S., we are at the forefront of reducing the environmental impact of auto waste. We thrive on innovation, sustainability, and a commitment to excellence. Why Join Fenix? Our team is expanding rapidly to keep pace with our growth and the increasing demand for price-friendly automotive solutions. We are in search of passionate, skilled individuals who are ready to drive their career forward in a dynamic and rewarding environment. Position Overview: Customer Service As a key player on our team, you'll engage in helping customers with all situations related to their accounts, orders and discrepancies. You will also be tasked with other customer service related duties as they may arise. Job Snapshot: 5-day work week. Handle incoming calls regarding customers selling purchasing parts and or selling their vehicles. Maintain relationships with coworkers and customers Arrange vehicle pickups from customer homes and businesses. Mark and ring out parts Load or Unload parts operating a forklift Maintain awareness of inventory levels and top sales parts Open communication with supervisors to maintain site-specific needs. What We Offer: Competitive Compensation: Attractive earnings with growth potential. Benefits: Comprehensive benefits package including health, dental, and vision coverage, plus 401(k) options. Work-Life Balance: Enjoy a stable day shift schedule Professional Development: Opportunities for advancement in a growing company. Inclusive Culture: Proud to be an Equal Opportunity/Affirmative Action employer. Requirements: High School Diploma or equivalent Excellent computer skills Excellent communication skills Strong math skills Knowledge of auto parts and vehicles Special Invitation: Transitioning military professionals are encouraged to apply. Your skills are highly valued here! Equal Opportunity Employer: We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status. Ready to Make a Difference? Become part of something bigger and help shape the future of automotive sustainability. Apply today to join our amazing team at Fenix Parts and drive forward your career. Together, let's revitalize the way the world views automotive recycling!
    $30k-38k yearly est. Auto-Apply 6d ago
  • Customer Service Representative I

    Amynta Agency

    Customer service representative job in Binghamton, NY

    We're thrilled that you are interested in joining us here at the Amynta Group! Customer Service Representative A local, well-established insurance agency is seeking a full time Customer Service Representative to provide support to the Customer Service Department in processing all lines of commercial insurance in accordance with quality and service standards developed by the agency. He/she will be responsible for processing policies and policy changes, answering calls, client follow-up and assisting in the growth of the business. Essential Duties and Responsibilities: The ideal candidate should possess a dedication to providing friendly, customer-oriented service. He/she must be organized and detail oriented, able to multi-task & prioritize, be readily adaptable to change and direction and able to work well with others in a team environment. A willingness to work in a fast-paced, growing organization is a must. • Day to day service of assigned accounts including binders, certificates, policies, endorsements, audits • Set priorities and manage workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities • Handle service requests including coverage questions, billing questions, change requests and general advice that require timely, courteous and knowledgeable responses • Maintain a cordial and effective relationship with clients, co-workers, carriers and other business contacts • Complete other tasks as directed by agency management Qualifications: A minimum of 5 years of previous experience as a Commercial Lines CSR with insurance company interactions, Associate's Degree preferred Knowledge of Microsoft Office (Word, Excel, Outlook) and Adobe Acrobat Knowledge of AMS360 a plus Strong professional communication skills, both written and verbal Ability to understand and analyze commercial lines insurance coverages, forms and policies Excellent organization and time management skills Ability to accurately process many tasks in a deadline driven environment Must demonstrate a “can-do” attitude by taking initiative, being enthusiastic, flexible and dependable The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.
    $31k-40k yearly est. Auto-Apply 60d+ ago
  • Service Writer

    Monroe Tractor 3.5company rating

    Customer service representative job in Binghamton, NY

    Job Description Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven't changed, and neither have we. We're still a family-owned business! The Service Writer position is ideal for someone who is excellent with customers and is a problem solver. You will act as an intermediary between customers and branch staff. Pay Range: $19 - $28 per hour Benefits Medical, Dental & Vision Insurance 401K Plan + Match Competitive Paid Time Off Policy Short/Long Term Disability Family-owned and operated Annual Reviews Annual Incentive Bonus opportunity Qualifications High School diploma or equivalent. One or more years of experience in a Service Writer position and/or service or parts department. Great communication skills. Familiarity with agricultural and/or construction equipment is a plus. Computer skills including Microsoft Excel, Outlook, and Word. Self-starter with attention to detail, strong organization, and is goal-oriented. Comfortable dealing with the public. Strong team player. Able to lift 25 pounds. Responsibilities Assist in creating work orders. Review and maintain all repair orders for accuracy and completeness. Process records of parts requisitions, parts invoices, material invoices and outside labor invoices to ensure proper accounting. Assist in scheduling of service work. Keep the service manager informed on all work orders. Assist with warranties. Intermediary between parts and service, technician lead contact for parts. Ensure every customer is satisfied with the products and service. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Pay is commensurate with the applicant's experience, as it relates to the position. Pay Range$19-$28 USD
    $19-28 hourly 26d ago
  • Equipment Service Specialist (scranton, PA, US, 18501)

    Steris Corporation 4.5company rating

    Customer service representative job in Scranton, PA

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently? If you want to work for a great company where you will have the opportunity to advance your career, join our growing team as an Equipment Service Specialist (ESS). * You will be a Trusted Advisor to STERIS Customers in maintenance and procurement of medical devices and consumable products, as part of a high performing team. You'll perform expert level skills in providing on-site preventative maintenance, troubleshooting, repair, equipment modification, and installation support on the most complex mechanical, electro-mechanical and electronic issues. This work will be performed in a fast paced and highly compliance regulated hospital environment. * You will act as an escalation point to diagnose, coordinate, and resolve the equipment and service issues, while working cross functionally. This includes Customer training and a deep expertise in specific equipment/service technologies that provide support to Customer. * As an ESS, you will partner with the Technical Training team to implement seamless processes and controls that drive training effectiveness. What you'll do as an Equipment Service Specialist Manage STERIS assets, utilizing electronic inventory management platform to maintain inventory, tools, personal protective equipment, vehicle, etc. to prescribed levels. * Educates and models Safety First culture and identifies gaps and opportunities for team education. * Acts as QMS (Quality Management System) Champion in ensuring implementation, controls and adherence to training compliance requirements, including participation in change management, scheduling and monitoring of training adherence completion and issue escalation to field and training leadership. * Resolves the most difficult technical issues across the district. Technical subject matter expert for team. * Identify and provide input to training process/ programs to achieve performance and revenue goals. * Search out opportunities with hospitals, quote and close service opportunities with Customers on service offerings within their accounts and across the District. The Experience, Skills and Abilities Needed * High School Diploma or GED with 8 years of progressive work experience, including 4 years of experience maintaining and repairing STERIS equipment, or combined experience with STERIS and competitive equipment and 2 years highly regulated industry (healthcare, medical equipment, oil and gas, etc.). Associates degree or related certifications in technical/mechanical area, competitive equipment training, or related military experience may be considered towards technical experience requirement. * Must be able to be compliant with hospital/Customer credentialing requirements. * Successful in achieving ESS II training and promotional requirements. * Must have valid driver's license and the ability pass all required background and physical assessment elements to obtain What STERIS offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future. Here is just a brief overview of what we offer: * Market Competitive Pay * Extensive Paid Time Off and (9) added holidays * Excellent Healthcare, Dental and Vision Benefits * 401(k) with company match * Company Vehicle, Cell Phone and Laptop * Tools, Equipment, Uniforms provided * Long/Short Term disability coverage * Maternity and Paternal Leave * Additional add-on benefits/discounts for programs, such as Pet Insurance * Tuition reimbursement and continued education programs * Excellent opportunities for advancement and stable long-term career Pay range for this opportunity is $75,587 - $96,525. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
    $75.6k-96.5k yearly 4d ago
  • Customer Service Representative

    Weitsman Recycling

    Customer service representative job in Binghamton, NY

    Weitsman Recycling is seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will serve as the primary point of contact for our customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure a positive experience for all customers interacting with our recycling facilities. Responsibilities: Customer Assistance: Assist customers in person, over the phone, and via email with inquiries, requests, and concerns related to recycling services, pricing, and procedures. Provide accurate and timely information to address customer needs effectively. Order Processing: Process orders for recycling services, including scheduling pickups, issuing containers, and arranging transportation as needed. Ensure that customer requests are fulfilled promptly and accurately. Billing and Payments: Handle billing inquiries, process payments, and reconcile customer accounts. Maintain accurate records of transactions and ensure that customer invoices are processed in a timely manner. Issue Resolution: Address customer complaints and resolve issues in a professional and courteous manner. Investigate problems, escalate complex issues to appropriate departments, and follow up with customers to ensure satisfaction. Sales Support: Assist with sales inquiries and promotions, providing product information and pricing quotes to potential customers. Collaborate with sales team members to generate leads and expand the customer base. Documentation and Reporting: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions. Prepare reports on customer feedback, trends, and satisfaction levels to identify areas for improvement. Quality Assurance: Ensure that all customer interactions adhere to company policies, procedures, and quality standards. Strive to deliver exceptional service that exceeds customer expectations and contributes to overall customer loyalty and retention. Qualifications: High School diploma or equivalent; additional education or training in customer service is a plus. Must be available to work a minimum of 40 hours and weekends. Previous experience in customer service or a related field preferred. Excellent communication skills, both verbal and written. Strong interpersonal skills and the ability to build rapport with customers. Proficiency in computer applications, including Microsoft Office and customer relationship management (CRM) software. Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment. Problem-solving skills and the ability to remain calm and composed under pressure. Benefits: Competitive pay rates Health and dental insurance 401(k) retirement plan Paid time off Opportunities for career advancement and professional development Pay rate: $17.00
    $17 hourly 60d+ ago
  • Financial Services Representative - State Farm Agent Team Member

    James Rollo-State Farm Agent

    Customer service representative job in Endicott, NY

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Training & development Wealth Coach Location: Binghamton, NY Employment Type: Full-Time Company: Jim Rollo Insurance and Financial Services, Inc. About Us At Jim Rollo Insurance and Financial Services, Inc., we empower customers to achieve financial success and create lasting legacies. Our mission is to help clients build, protect, and distribute their wealth. We deliver personalized, hands-on guidance with a commitment to exceptional service. Join our team of passionate professionals dedicated to real service, real results, and real impact. The Opportunity We seek a dynamic Wealth Coach to guide customers in building wealth, managing risks, and planning income distribution for themselves and a legacy for their heirs. This role suits a motivated, customer-focused professional passionate about fostering deep relationships and delivering exceptional service. Key Responsibilities Develop customized wealth accumulation strategies. Assist clients with risk management and wealth protection. Guide clients on creating sustainable income streams and legacy planning. Build and maintain trust-based client relationships with personalized coaching. Educate and empower clients to make confident financial decisions. Collaborate with the Wealth Coach team to deliver holistic solutions aligned with our mission. Qualifications 3+ years in wealth management or related field with proven relationship-building success. Certifications: ChFC preferred; Series 6/63 and 65 a plus. Strong interpersonal and communication skills with passion for client coaching. Expertise in capital accumulation, risk management, income and estate planning. Ability to simplify complex financial concepts for clients. Analytical proficiency with financial tools/software, preferably Money Guide. Customer-centric, empathetic, proactive, and trustworthy. Bachelors degree in finance, economics, business, or related field; advanced degree a plus. Why Join Us? Make a meaningful impact by helping clients achieve financial goals and lasting legacies. Work within a supportive, collaborative culture focused on innovation and customer-first values. Access ongoing training, professional development, and clear career advancement. Receive competitive salary, performance bonuses, and comprehensive benefits. Be part of a firm committed to real people and real service, fostering deep trust with clients. How to Apply If youre passionate about empowering clients to build, protect, and distribute wealth, please send your resume, cover letter explaining your coaching approach, and relevant certifications to Jim Rollo at ****************. Join us and transform lives through exceptional wealth coaching!
    $46k-85k yearly est. Easy Apply 26d ago
  • Captain - Customer Service

    Daveandbusters

    Customer service representative job in Johnson City, NY

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $16 - $17 per hour Salary Range: 16 - 17 We are an equal opportunity employer and participate in E-Verify in states where required.
    $16-17 hourly Auto-Apply 60d+ ago
  • Powersports Parts Customer Service Representative (Pine City, NY - Elmira Area)

    Curren RV Sales

    Customer service representative job in Elmira, NY

    Curren Powersports is a family owned and operated dealer in Pine City, NY. We carry a variety of products including ATVs, SXSs, Motorcycles, Compact Tractors, Utility Trailers, Dump Trailers, Equipment Trailers, Cargo Trailer, and Car Trailers. We have an opening for a Powersports Parts Customer Service representative to help support our growing ecommerce operations. The right candidate has excellent customer service and phone skills and has knowledge of all components used in ATVs and Side-by-Sides. Candidates must have reliable transportation. Must be able to work independently as well as part of team. You will assist local customers in store while also providing support to customers all over the country via phone, live chat, and email. Pay is hourly and based on experience. Essential Job Functions: Provide customer assistance by phone, email, live chat, and over the counter Utilize computers to search diagrams and manuals for the correct part Assist customers with placing orders Assist customers with order issues such as returns, shipping damage, incorrect shipments Ensure a positive relationship with customers continues through friendly, knowledgeable, and helpful staff Assist in warehouse with occasionally stocking shelves, picking and packing orders Assist in parts department with stocking shelves, assisting walk in customers, running cash register (knowledge Compact Tractor or Utility Trailer parts helpful) Ensure the parts department is swept and dusted regularly; ensure that all inventory is fronted and presentable; maintain a clean and organized work area Prepare and process purchase orders Assist in maintaining inventory, pricing, cost, bin locations, etc.; assist in matching vendors invoices with packing slips Conduct cyclical inventories Assist in maintaining website product information (photographing parts, uploading information, editing descriptions) Assist service techs in finding need parts and charging to the repair order Essential Job Skills: Customer Service or Retail Experience Knowledge of ATVs, SXSs, UTVs a must. Knowledge of Trailers or Compact Tractors, a plus! Good understanding of engine and other powersports parts Personable, Good listener, Detail oriented Good sales skills Problem solver Good telephone manner and customer service skills Self-motivated and able to work under minimal supervision Ability to work as an individual as well as part of a team Takes direction well, coachable The ability to read service manuals/schematics/diagrams Intermediate computer skills Able to learn and recognize parts and identify needed replacement parts Able to work most Saturdays (Flexible day off - usually Tue, Wed, or Thr) Prolonged periods of standing, stooping, crawling, and bending May lift up to 50 lbs; May lift heavier objects in team or with assistive devices Benefits: Individual Health, Dental, & Vision Insurance (Family coverage available.) Paid Time Off - Vacation, Holidays, Personal, and Sick 401K Plan with 3% Company Contribution Curren Powersports is family owned and operated Powersports dealership located in Pine City, New York (minutes from Elmira). We are a Top 10 CFMoto USA Dealer and operate the leading CFMoto Parts website in the USA. Our parts department is increasingly shopped by our growing customer base and is key to keeping our expanded service department moving.
    $31k-39k yearly est. 60d+ ago
  • Customer Service Rep(03434) - 252 Oakwood Ave

    Domino's Franchise

    Customer service representative job in Elmira, NY

    The Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact. The Customer Service Representative position is considered an In-store position and CSRs are required to learn other skilled positions within the store, such as: Oven tending, Pizza Topping and Pizza Making. Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-39k yearly est. 4d ago
  • Virtual Customer Service Representative

    Meron Financial Agency

    Customer service representative job in Elmira, NY

    Why Meron Financial Agency? Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind? At Meron Financial Agency, we believe you can have both: financial success and a life you love. We're not just building careers-we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits. And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families. Why Agents Choose Us Leads - No chasing, no begging Ownership Pathway - Build your own agency Hands-On Mentorship - Learn directly from top leaders Cutting-Edge Tech & Training - Work smarter, not harder Incentive Trips & Recognition - See the world while being celebrated Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more) The Bigger Picture Performance bonuses and capital opportunities True work-life balance-design your schedule, your way Passive income and long-term wealth-building options A culture where people come first What You Can Expect Commission-Only with uncapped earning potential Average new agents earn $800-$1,200 per policy Part-Time: $50K+ your first year Full-Time: $80K-$300K+ your first year Agency Owners: $200K-$500K+ annually in system-driven income What We're Looking For Driven, coachable individuals who want to make a real impact Must live in the U.S. Must be a U.S. citizen or legal/permanent resident Don't just dream it-build it. Apply today and start creating the freedom, impact, and income you deserve.
    $31k-39k yearly est. Auto-Apply 9d ago
  • Customer Service Representative

    Amphenol Corporation 4.5company rating

    Customer service representative job in Sidney, NY

    The Role - Amphenol Aerospace Operations is seeking a Customer Service Representative to work out of its state-of-the-art facility in Sidney, NY. The key responsibilities of this Customer Service Representative include, but are not limited to: Serve as a proactive liaison for a designated group of customers to provide quotations, perform order maintenance and expedite orders. Provide this information through a multi-functional team approach. Process all change orders and schedule advances in a prompt and courteous manner. Expedite delivery of customer orders to comply with customer requirements. Coordinate expedites through appropriate personnel in Planning & Production Departments. Monitor delivery status of orders from key customers. Coordinate source inspection to enable parts to ship in a timely manner. Verify and administer terms and conditions on customer orders and quotations. Process complete and accurate phone quotations. Process purchase orders for imported products. Receive and process customer purchase orders and informs them of delivery date. Fulfil customer requests for information. Process confirming orders and coordinates with necessary personnel. Monitor quote progress to assure response by due date. Monitor order progress to assure prompt processing. Serve as back-up to other Customer Service Representatives on customer team. Salary $42,000 - $55,000 Location - Sidney, NY 30 Minute Drive from Binghamton, NY 20 Minute Drive from Oneonta, NY The Person - The key skills and qualities of a Customer Service Representative at Amphenol Aerospace Operations: Associates degree with experience in customer service in a manufacturing environment or call center required and/or equivalent related education experience. Excellent interpersonal skills and be adept at both oral and written communications. Proficiency with Microsoft Office Confidentiality Be a team player Be able to work in a fast paced environment The Company - With manufacturing sites in Sidney, NY, Mesa, AZ, Nogales, MX, and a Design Center in Pasadena, CA, Amphenol Aerospace Operations has been a leader in designing and manufacturing electrical components for the aviation and commercial airplane industry for over 100 years. Focusing on serving the needs of advanced and challenging market segments, we pride ourselves on our consistent ability to innovate and provide the markets with new creative solutions. Working at Amphenol means you are recognized and valued for your contributions because we believe that our human capital is the most valuable asset we have. We support and encourage career development for all employees and have ample opportunities for advancement. We pride ourselves for being customer-centric, accountable, reliable, and enthusiastic in all that we do. These values are ingrained in each of us and contribute to a culture of teamwork and meaningful work. Amphenol offers a competitive wage and benefits. The candidate must be able to legally work in the United States; we are unable to provide sponsorship. This position requires access to controlled technology that is subject to US export controls. Qualified candidates must be a US person (including US Citizen, lawful permanent resident, or protected individual as defined by 8 U.S.C. 1324b(a)(3)) or eligible to obtain required authorization(s) from the U.S. Government. Amphenol is a proud Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, sexual orientation, gender identity or expression, national origin, age, protected veteran status or disability status. We aim to create an inclusive working environment where all employees are respected and treated equally. Amphenol - Making History, Designing the Future
    $42k-55k yearly 15d ago
  • Member Solutions Representative

    CFCU 3.3company rating

    Customer service representative job in Ithaca, NY

    Beginnings Credit Union (Beginnings) is in search of a skilled Member Solutions Representative. This individual will provide prompt, friendly, professional, accurate service to members who contact the credit union using various methods. This person will educate, sell, and refer products and services, highlight promotions, address inquiries, while providing the member with positive experience. The position is hybrid/remote with a requirement to be located within 100 miles of Ithaca, NY. Requirements & Responsibilities: * Provide outstanding service to members through various inbound and outbound channels including phone calls, video calls, email and other channels as developed. * Work efficiently to assist members in a calm, polite, and professional manner. * Responsible for member satisfaction by addressing all financial needs related to products, services, technologies, and transactions with accuracy and in a timely manner. * Resolve member issues and concerns within the position's level of authority and in accordance with Credit Union's policies. * Direct members to the appropriate resource and/ or Supervisor when a solution is outside the scope of the Member Solution Rep I's authority or responsibility. * Successfully completes all training and keeps abreast of company policy changes * Participate in Saturday rotation and works additional hours for special projects. * Meet or exceed sales or referral goals as an individual and collaboratively with the team. * Perform other job duties as assigned by manager. Desired Skills and Experience: * Zero to six months of similar or related experience. * High school education or equivalent. * To provide prompt accurate, and professional service to all members and potential members through multiple platforms. * To be available for member inquiries through various communication methods. * To process member transactions accurately and in accordance with Beginnings policy and procedures. * To maintain a positive attitude and a spirit of teamwork. * To successfully sell and refer credit union products and services. Equal Employment Opportunity: Equal employment opportunity has been and will continue to be a basic principle at the Credit Union. Beginnings provides equal employment opportunities, without discrimination because of race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, marital status, age, national origin, citizenship, handicap or disability, veteran or military status, political beliefs, victim of domestic violence status, familial status, or predisposing genetic characteristics or status, or any other status protected by federal, state, local or other law. This policy includes, but is not limited to recruitment, hiring, compensation, training, and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment. #Beginnings1
    $31k-35k yearly est. 60d+ ago
  • Customer Service Representative

    Raymour & Flanigan Furniture 4.6company rating

    Customer service representative job in Scranton, PA

    Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more! What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened. What we need from you is: * Consistently to provide genuine, friendly, personable and professional service. * Effective communication, interpersonal and organizational skills in person and on the phone. * Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment. * Proactively resolve escalated customer issues. * Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests. * Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events. We can't wait to get to know you! For a more detailed look into this role click here or copy and paste the following link if using a mobile device ************************************************************************************************************************************ Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan proudly supports a drug and smoke free work environment. Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)
    $27k-34k yearly est. 26d ago
  • Service Writer/Advisor

    Elm Chevrolet Co

    Customer service representative job in Elmira, NY

    Join Our Team at Elm Chevrolet - Service Advisor/Writer Elm Chevrolet is a busy, customer-first service center in Elmira, NY. We pride ourselves on delivering dependable repairs and maintenance while ensuring every customer receives the care and respect they deserve. To keep up with growing demand, we're looking for an experienced Service Advisor/Writer who can be the link between our customers and our technicians. What You'll Do Be the first friendly face to welcome customers and discuss their service needs. Clearly explain repair recommendations, maintenance services, and associated costs. Build accurate estimates and review them with customers. Organize and schedule repair orders to maintain efficient shop flow. Work closely with technicians to confirm jobs are done right and on time. Keep complete, detailed records of services performed and customer preferences. Provide updates during the repair process and follow up afterward to ensure satisfaction. Handle questions, concerns, or complaints in a professional and solutions-focused manner. Use dealership software to schedule, update, and process service orders. What We're Looking For Basic computer ability - able to comfortably use dealership or scheduling software. Valid driver's license with a good driving record. Automotive background - general understanding of vehicle systems to communicate effectively with both customers and technicians. Strong people skills - able to build trust and provide an outstanding customer experience. Clear communicator - both verbally and in writing. Organized and efficient - can handle multiple customers and tasks in a fast-paced setting. Industry experience required - previous work as a Service Advisor/Writer or in a customer-facing automotive role. What We Offer Pay structure that rewards experience and performance. Health, dental, 401(k) plus pension plan. Paid holidays and vacation time. Ongoing training to help you grow in your role. Employee pricing on parts and service.
    $36k-60k yearly est. Auto-Apply 60d+ ago
  • Inside Sales Representative

    Can-Pack Middle East LLC

    Customer service representative job in Olyphant, PA

    The Inside Sales Representative will be an integral part of our sales team supporting our Northeast customer base. With our customers at the forefront of everything we do, this individual will strive to meet their requirements with professionalism and enthusiasm while working to protect the best interest of the company. The Inside Sales Representative will work closely with the Inside Sales Manager with responsibilities to include but not limited to the following. Essential Functions/Key Deliverables Review incoming orders to authenticate against forecast. Liaise with the Production Planning and Shipping Department to coordinate shipment and delivery of all orders Partner with Accounting Department to ensure pricing is accurate within the system (SAP) Check and input customer orders in SAP. Complete and enter Sales Orders for customer base. Must ensure customer specifications are accurate and entered correctly. Partner with Accounting to Identify any invoice errors and ensure customers are billed accurately. Facilitate communication from customer to appropriate internal departments. Maintain appropriate documentation. Generate inventory reports and distribute to customers. Work closely with Production Planning on monitoring slow moving inventory as well as any updates to existing designs Generate customer shipment reports and review for accuracy. Perform any other duty reasonable corresponding with the role. Assist in coordination of customer return of materials Maintain accurate orders with specification for each assigned account Perform any other duty reasonable corresponding with the role. Knowledge/Skills/Experience 5+ years Inside Sales experience or related field with knowledge of building and maintaining customer relationships. Experience in a large consumer packaging goods company a plus Expert-level problem-solving skills required. Knowledge of and experience with SAP would be a plus. Ability to work independently and as part of a team. Excellent verbal, written, and interpersonal communication skills. Detail oriented Proven ability to work effectively in a fast paced work environment, both as an independent contributor as well as a team player Organizational skills, ability to prioritize, effective time management and sound decision making skills Physical Demands N (Not Applicable) Activity is not applicable to this position. O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day) F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day) Lift/Carry 10 lbs or less F 11-25 lbs O 25-50+ lb- O Push/Pull 10 lbs or less F 11-25 lbs O 25-50+ lb- O Stand O Walk O Sit C Manually Manipulate O Reach Outward O Reach Above Shoulder O Climb O Crawl O Squat or Kneel O Bend O Other Physical Requirements Vision (Near, Distance, Color, Peripheral, Depth) Sense of Sound - Ability to understand conversational speaking Sense of Touch Ability to wear Personal Protective Equipment (PPE) - per safety guidelines Mobility to cover expansive manufacturing environment Work Environment Ability to work in an environment that can become loud and very hot (temperature) depending on the weather. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you are a current CANPACK employee, please apply through your Workday account. CANPACK Group is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law or not related to job requirements, unless such distinction is required by law.
    $34k-58k yearly est. Auto-Apply 21d ago
  • Inside Sales Rep

    Staffworks CNY

    Customer service representative job in Sayre, PA

    Job DescriptionTemporary to Hire Inside Sales Rep/Order Entry Clerk for customer in Sayre, PA. Hours: M-F 8:00 a.m.- 5:00 p.m.Pay: $17.00/hr.Requirements: Pre-Employment Background Check required Efficient in MS Excel, MS Outlook Familiar with DISC Operating System is a plus Previous Inside Sales or Customer Service Experience Excellent verbal & written communication skills Ability to multi-task, and effective time-management Ability to read and comprehend manufacture standard, prints & measurements The Inside Sales Representative will be handling incoming purchase orders, entering orders into the system, processing customer orders, and providing quotes for government contractors.Will source new sales through inbound leads, outbound calls & emails.Competitively source material with suppliers to meet cost reduction needs of the company Attention to detail to meet business needs Maintain and expand current customer database Plan, order, and expedite material transactions between suppliers & customers Company Benefits Offered upon hire:Medical 401k Paid HolidaysPaid Vacation Indites
    $17 hourly 14d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Binghamton, NY?

The average customer service representative in Binghamton, NY earns between $27,000 and $44,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Binghamton, NY

$35,000

What are the biggest employers of Customer Service Representatives in Binghamton, NY?

The biggest employers of Customer Service Representatives in Binghamton, NY are:
  1. U-Haul
  2. Security Mutual Life Insurance Company of New York
  3. Amynta Agency
  4. Family Dollar
  5. Mirabito
  6. TeamWorld
  7. Adam Roux Insurance Agency
  8. Daveandbusters
  9. Encore Vet Group
  10. Kolcun Insurance Agency, Inc.
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