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Customer service representative jobs in Boise, ID - 406 jobs

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  • Commercial Lines Customer Service Representative

    Brown & Brown 4.6company rating

    Customer service representative job in Meridian, ID

    Brown & Brown is seeking a Commercial Client Service Representative to join our growing team in Meridian, Idaho! The Commercial Lines Customer Service Representative will be responsible for servicing client requests and questions, providing prompt, efficient, high-quality service, and assisting in the retention of existing accounts and quoting new business. How You Will Contribute : Provide service to existing clients via inbound calls, emails, and daily tasks Make outbound phone calls to provide customer service Quote and Bind insurance with various carriers for existing clients Respond to requests for certificates of insurance or auto ID cards Maintain a concern for timeliness and completeness on all service requests Utilize an electronic filing manager to maintain documentation and compliance Notate and file documents in our agency management system Skills & Experience to Be Successful: High school diploma or equivalent required Knowledge of Microsoft Office 365 (Outlook, Excel, OneNote, etc.) Strong oral and written communication skills Strong typing skills Exceptional customer service and interpersonal skills Demonstrated critical thinking and problem-solving skills 1-3 years of Commercial Insurance experience P&C license required or able to obtain within 90 days of hire AMS360 experience Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
    $28k-33k yearly est. 2d ago
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  • Customer Success Consultant

    Lumen 3.4company rating

    Customer service representative job in Boise, ID

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Consultant is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly. **The Main Responsibilities** + Construct and implement customer success plans, driving customer value realization + Manage customer metrics, including usage data, health indicators, and renewal dates in alignment with objectives + Evaluate product and portal adoption maturity level and address roadblocks leveraging digital marketing slicks, adoption articles and other templates + Build value-based relationships with customers to optimize CS plays while leveraging self-service + Share thought leadership with customers based on needs resulting in strengthened customer trust + Identify and qualify opportunities for expansion, partnering closely with sales + Implement revenue management practices driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + Manage risks to customers' success, identify root causes, define and activate solutions, and deploy cross-functional support to resolve + Onboard new customers and partner with sales, delivery & support to ensure successful deployment of solutions and services including bill reviews and audits + Define and execute renewal methodology aligned with customer priorities to positively impact profit margins **What We Look For in a Candidate** + Experience: 5+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience working with large and medium enterprise customers + Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $70,287 - $117,149 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $73,805 - $123,008 in these states: CO HI MI MN NC NH NV OR RI $77,322 - $128,867 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-JB1 Requisition #: 340973 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $77.3k-128.9k yearly 13d ago
  • Customer Service Associate

    Rocket Express 4.1company rating

    Customer service representative job in Boise, ID

    Job DescriptionDo you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Rocket Express located at 12345 W. Fairview Ave., Boise, ID, is the perfect position for you! You will bring joy to people's journeys by creating a positive and light-hearted atmosphere where people love to clean their cars. In this customer-focused setting, you will have the opportunity to make a significant impact while earning rewards for outstanding performance! Pay: $16 / hour + Commission Pay! Rewards for YOU: Competitive Hourly Pay Incentive/Commission Pay DailyPay. Get paid daily! Flexible Scheduling; Morning & Evening Shifts Available Tuition Reimbursement Free Car Washes Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best. Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated! Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position! Responsibilities Welcome and engage with customers in a warm, friendly manner Engage customers while selling and promoting our Unlimited Wash Club Safely and efficiently load every vehicle with clear hand signals and a smile Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests Maintain all aspects of the site to ensure it runs beautifully Required Skills 18 years of age or older Positive attitude Ability to work flexible hours including weekends and holidays
    $16 hourly 8d ago
  • Customer Relations Specialist

    Suburban Propane 4.5company rating

    Customer service representative job in Boise, ID

    We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records. $19.00 - $22.00 an hour dependent on experience This position may be eligible for overtime pay based on business needs. Responsibilities • Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times • Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service • Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities • Present a professional, confident and enthusiastic image to develop trusting relationships with all customers • Effectively manage customer account data which includes setting up new accounts and maintaining related data Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including: Medical, dental, and vision (eligibility after just 30 days of employment) Paid time off that increases with tenure A 401(k) with company match and immediate vesting A new employee training program and many opportunities for continued learning and career development Disability and life insurance Employee recognition program Generous tuition assistance program Propane discounts For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: ****************************************** . Qualifications • Minimum of 3 years of experience in a customer service role • Minimum of a High School diploma or GED preferred • Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports • Ability to lift up to 50lbs • Ability to multi-task and prioritize assignments in a team environment Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************ It's an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future! Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: **************************************************** At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance. In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: ************************************************************* We can recommend jobs specifically for you! Click here to get started.
    $19-22 hourly Auto-Apply 23d ago
  • Client Success Renewals Specialist

    Norstella

    Customer service representative job in Boise, ID

    Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
    $70k-90k yearly 11d ago
  • Customer Service & Escalations Expert

    Landlord Tech Inc. 4.0company rating

    Customer service representative job in Boise, ID

    Job DescriptionDescription: Downtown Boise | Full-Time | In-Office | $20/hr-$22/hr At OurPetPolicy, we provide property managers with a streamlined platform to track animals on the premises, maintain organized records, and ensure compliance with Fair Housing laws. A key part of our work is verifying reasonable accommodation requests for emotional support and service animals-protecting the rights of those with disabilities while preventing misuse of this benefit by people who do not qualify. This is not a typical customer service role. When it comes to emotional support and service animals, misconceptions are common. Your job is to provide clarity and guide applicants through the accommodation request process in line with state and federal guidelines. Strong de-escalation skills are essential when applicants are frustrated or confused about the requirements. You'll gain the knowledge and expertise essential for handling and communicating these sensitive and often complex topics. What You'll Do: Review and verify accommodation requests - Collect, review, and verify documentation with healthcare providers, and notify tenants when their documentation is not reliable. Stay organized and coordinate with precision - Collaborate with applicants and residents, property managers, and healthcare professionals to keep requests progressing smoothly. Communicate with clarity and composure - Whether de-escalating a tense call or answering a quick question, you'll listen actively and guide applicants toward solutions. Work efficiently with technology - Use a CRM (HubSpot) and our proprietary software to manage applications and track correspondence. Why Join OurPetPolicy? Great environment - Work in a beautiful downtown Boise office with floor-to-ceiling windows and views of the city and foothills. Business casual dress code. Supportive culture - We've built a fun, respectful, and collaborative environment in our Boise office. If you enjoy a light-hearted atmosphere and a team that values hard work, you'll fit right in. Career growth - Clear path to leadership within the customer experience team. Meaningful work - Protect fair housing rights while ensuring integrity in the accommodation process. Perks and Benefits: 21 days of Paid Time Off (PTO) annually. Paid holidays. Comprehensive benefits, including Medical, Dental, Vision, HSA/FSA, and Life Insurance. 401(k) plan with company match. MacBook workstation. Landlord Tech is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic. Note: In accordance with federal law, all new hires must provide proof of identity and eligibility to work in the United States and complete the necessary employment verification process upon hire. Requirements: Who You Are: A strong communicator - Skilled at explaining complex policies with clarity and professionalism, while remaining empathetic and understanding. Experienced in high-pressure interactions - Background in customer service, collections, service industry, property management, or a similar field. Tech-savvy and detail-oriented - Comfortable learning new software and maintaining accuracy in documentation. Team-oriented - Thrive in a collaborative, upbeat office environment.
    $20 hourly 26d ago
  • Customer Service Advisor

    Cobblestone Auto Spa

    Customer service representative job in Boise, ID

    Wage: $16.00 + Commissions Essential Functions (Other Duties as Assigned) * Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel entrance, or other customer touchpoints) * Identify customer needs through open-ended questions and active listening * Educate customers on available wash and detail packages, highlighting features, benefits, and value * Educate customers on available lube/ car preventative maintenance packages, highlighting features, benefits, and value (select lube center locations only) * Promote and sell memberships, including Fast Pass and Unlimited programs * Present and explain current promotions and incentives to encourage additional purchases * Assist customers with payment transactions at the kiosk and answer general inquiries * Overcome objections with professionalism and empathy to guide customers to the best solutions * Maintain a clean, safe, and organized work area, and report any safety or maintenance concerns * Collaborate with site team members to ensure smooth and efficient site operations including all necessary duties- varies by business needs * Performs routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car wash environment * Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep * Perform other duties as assigned to support the team and site performance Education and Experience * High School Diploma or equivalent preferred, not required * Prior customer service or sale experience preferred, not required * Must be able to successfully pass a background check in accordance with company policies and applicable laws * Must be at least 16 years of age (or older where required by law or safety regulations) * Valid driver's license preferred (may be required depending on location and responsibilities) Knowledge, Skills, and Abilities Knowledge * Basic understanding of customer service principles and practices * Familiarity with point-of-sale systems * Awareness of Spotless Brands' wash services, detain offerings, and membership options * General knowledge of company policies and operational procedures Skills * Excellent communication skills, including active listening and clear, persuasive speaking skills * Strong customer service and people skills; ability to build rapport quickly * Sales-minded with the ability to highlight value and drive conversions * Effective organizational and time management skills * Ability to multitask in a fast-paced, customer-facing environment Abilities * Ability to work independently while remaining team focused * Ability to remain calm and professional under pressure or high-volume periods * Ability to adapt communication style to meet different customer needs and personalities * Ability to operate or learn to operate point-of-sale and kiosk systems * Physical ability to stand for extended periods, interact with customers outdoors, and perform routine site tasks * Ability to work flexible hours, including evenings, weekends, and holidays Physical Requirements * Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a time * Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder * Ability to twist, carry, reach, push, and pull frequently * Ability to lift and carry 50 pounds without assistance for work-related materials * Ability to work outdoors and be efficient in all weather conditions * Ability to work on your feet in a fast-paced, physically active environment * Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas * Use of personal protective equipment (gloves, eyewear, etc....) as required * Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities. Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly. Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use EVerify to check employment eligibility: ****************************************************************************************** and ***********************************************************************************************
    $16 hourly 7d ago
  • Phone Sales Represantative

    Federal Carrier Compliance Registration

    Customer service representative job in Garden City, ID

    Job DescriptionAbout FCCR Federal Carrier Compliance Registration (FCCR) is a nationwide compliance-service company that supports motor carriers, owner-operators, and CDL drivers across the United States. With over 80 years of combined industry experience, FCCR has assisted more than 370,000 drivers and 17,000 organizations with DOT and FMCSA regulatory compliance. We provide services including USDOT and MC number registration, Unified Carrier Registration (UCR), business entity formation, driver qualification assistance, and ongoing compliance support. FCCR is committed to integrity, trust, and transparency in helping transportation professionals stay informed and compliant. Job Summary FCCR is seeking motivated individuals to join our team. Candidates will assist carriers and drivers by guiding them through regulatory requirements, answering questions, processing registrations, and ensuring clients receive accurate and timely compliance support. This position is ideal for individuals who are detail-oriented, customer-focused, motivated by results, and interested in the transportation or regulatory field. Compensation • Average agents earn between $48,000 and $72,000 annually with bonuses • Top-performing agents earn $120,000+ annually • Competitive commission structure with daily and weekly incentives Responsibilities • Assist clients with DOT and FMCSA registration processes • Provide clear and accurate guidance on compliance requirements • Communicate with carriers, owner-operators, and drivers by phone and email • Review client information for accuracy and completeness • Maintain organized and accurate records • Deliver professional customer service and assist with client questions • Participate in ongoing training to stay current with regulatory updates Requirements • Strong communication and customer service skills • Ability to manage multiple tasks and prioritize effectively • Attention to detail and accuracy in documentation • Professional and reliable work habits • Ability to learn regulatory information and explain it clearly • Prior experience in sales, customer service, compliance, transportation, or administrative work is beneficial but not required • Comfortable working in a fast-paced environment with performance expectations Benefits • Paid training • Bonus opportunities, commissions, and daily incentives • Paid time off (PTO) • Health, dental, and vision insurance • Opportunities for advancement in a growing organization
    $48k-72k yearly 14d ago
  • Phone Sales Represantative

    FCCR

    Customer service representative job in Garden City, ID

    Federal Carrier Compliance Registration (FCCR) is a nationwide compliance-service company that supports motor carriers, owner-operators, and CDL drivers across the United States. With over 80 years of combined industry experience, FCCR has assisted more than 370,000 drivers and 17,000 organizations with DOT and FMCSA regulatory compliance. We provide services including USDOT and MC number registration, Unified Carrier Registration (UCR), business entity formation, driver qualification assistance, and ongoing compliance support. FCCR is committed to integrity, trust, and transparency in helping transportation professionals stay informed and compliant. Job Summary FCCR is seeking motivated individuals to join our team. Candidates will assist carriers and drivers by guiding them through regulatory requirements, answering questions, processing registrations, and ensuring clients receive accurate and timely compliance support. This position is ideal for individuals who are detail-oriented, customer-focused, motivated by results, and interested in the transportation or regulatory field. Compensation • Average agents earn between $48,000 and $72,000 annually with bonuses • Top-performing agents earn $120,000+ annually • Competitive commission structure with daily and weekly incentives Responsibilities • Assist clients with DOT and FMCSA registration processes • Provide clear and accurate guidance on compliance requirements • Communicate with carriers, owner-operators, and drivers by phone and email • Review client information for accuracy and completeness • Maintain organized and accurate records • Deliver professional customer service and assist with client questions • Participate in ongoing training to stay current with regulatory updates Requirements • Strong communication and customer service skills • Ability to manage multiple tasks and prioritize effectively • Attention to detail and accuracy in documentation • Professional and reliable work habits • Ability to learn regulatory information and explain it clearly • Prior experience in sales, customer service, compliance, transportation, or administrative work is beneficial but not required • Comfortable working in a fast-paced environment with performance expectations Benefits • Paid training • Bonus opportunities, commissions, and daily incentives • Paid time off (PTO) • Health, dental, and vision insurance • Opportunities for advancement in a growing organization
    $48k-72k yearly Auto-Apply 43d ago
  • Customer Service Representative

    Handyman Connection 4.5company rating

    Customer service representative job in Meridian, ID

    A fast-paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us! We have an over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection is a locally owned and operated, well-established Home Improvement Company dedicated to excellent customer service and quality workmanship. What You Will Receive Earn competitive pay depending on your skills, experience, and availability Work during traditional business hours with some flexibility - no nights or weekends! Professional office with a friendly touch! Excellent training and support Branded apparel available (or business casual attire) Responsibilities Strong telephone and written communication skills Dedication to excellent customer service Outgoing personality; enjoys working with people Able to manage small business details while working independently Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc. Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint Knowledge of home repair and light remodeling is a plus Experience working in a Customer Service Role or Telemarketing Role preferred Confident in selling over the phone. Experience handling customer payments. Competitive wages DOE plus performance bonus of $1,000 a month available. Benefits and incentive plans are available to qualified applicants. For immediate consideration, apply online via the application to the right. Check us out on the web at: *************************** Compensation: $14.00 - $17.00 per hour Your locally owned Handyman Connection franchise contracts with talented craftsmen like you to deliver quality workmanship and professional service for our customers. We service the entire Treasure Valley area including: Boise, Meridian, Garden City, Eagle, Nampa, Caldwell, Star, Letha and the surrounding communities. If you're interested in: High earnings potential A flexible schedule that you control Using your skills to help improve other's lives Handyman Connection might be a great fit for you. Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991 (and we've been in Boise since 2003!). Each Handyman Connection franchise is locally owned and operated, backed by the company that helped launch the industry.
    $14-17 hourly Auto-Apply 60d+ ago
  • Service Center Accountant

    Gills Point S Tire & Auto

    Customer service representative job in Boise, ID

    Job DescriptionDescription: Are you ready to join the winning team? At Gills Point S, our team has a common goal of providing exceptional service to our customers while ensuring each employee feels valued, respected, and engaged in contributing to the success. Our strong reputation for family values and operational ethics makes us eager to add more team members who want to grow with us. The Service Center Accountant is responsible for bookkeeping-level accounting related to Point of Sale (POS) transactions and vendor receipts. This role supports retail and warehouse managers by ensuring the accuracy and proper documentation of financial transactions for assigned locations. The Service Center Accountant also validates vendor receipts, ensures accurate posting into NetSuite, and troubleshoots any bookkeeping issues that arise. Responsibilities: Maintain and reconcile POS transactional data and vendor receipts for assigned locations. Assist retail and warehouse managers with financial record-keeping and bookkeeping tasks. Validate and ensure accuracy of vendor receipt postings into NetSuite from the POS system. Ensure proper documentation is attached to financial transactions for compliance and audit purposes. Identify and troubleshoot discrepancies or errors in bookkeeping functions. Collaborate with internal departments to resolve financial data inconsistencies. Support month-end closing processes as needed. Requirements: Qualifications & Skills: Experience: Previous bookkeeping or accounting experience, preferably in retail or service center environments. Technical Skills: Proficiency in accounting software, especially NetSuite, and familiarity with POS systems. Detail-Oriented: Strong attention to detail to ensure accuracy in financial records. Problem-Solving: Ability to troubleshoot and resolve bookkeeping-related issues efficiently. Communication Skills: Ability to effectively work with retail and warehouse managers to support financial accuracy. Preferred Qualifications: Experience working with POS systems and vendor invoice processing. Prior knowledge of NetSuite or similar ERP systems. Strong organizational and time-management skills. Ability to act as liaison / coach when working with service center managers
    $24k-29k yearly est. 27d ago
  • Welcome Center Staff - West Boise YMCA

    Treasure Valley Family YMCA 4.1company rating

    Customer service representative job in Boise, ID

    Our West Boise YMCA is seeking to add to the Welcome Center Staff. This individual will be responsible for creating a friendly, helpful, welcoming atmosphere for everyone as they enter the Y. This is a fast-paced, highly social environment, that requires computer proficiency and the ability to stand for the duration of your shift. Ideal candidates will be successful multitaskers with excellent customer service and interpersonal communication skills. Serving over 20,000 active youth, adult, and family members, the West Branch of the Treasure Valley Family YMCA helps members lead a healthier, happier life. Facility amenities and features include six fitness studios, three racquetball courts, full-court basketball gym, youth activity center, climbing wall, 50-meter swimming pool, and training pool. Schedule: This is a part-time position averaging 11 hours per week. Schedule requirement is Monday, 1:00pm-4:00pm, Tuesday, 3:00pm-7:00pm and Thursday, 9:00am - 1:00pm. Responsibilities: * Develop intentional relationships and engage members to deepen their relationship to the Y Cause and support them in meeting the seven Cause Measurement goals. * Serve as a point of contact for members, staff, volunteers, vendors, and guests, providing accurate information about Y programs, membership, financial assistance, policies, etc., using the Y voice attributes and discretion. Assist in connecting them to appropriate Y staff and programs. * Use databases and software to create memberships, complete program registration, update member information, and check-in members and guests, maintaining appropriate confidentiality. * Perform financial transactions accurately and maintain a balanced till. * Resolve member concerns, resolve conflicts within scope of position, address safety concerns, and follow cancellation-saves procedures. * Offer financial assistance in response to program and membership inquiries. * Field and resolve membership concerns and inform supervisor of unusual situations or unresolved issues. Qualifications: * Previous customer service, sales, or related experience. * Basic computer and office skills. * Must be able to engage others in conversations and make all people feel welcome. * Ability to respond calmly and quickly to safety and emergency situations. * Must have good interpersonal and communications skills and be sensitive, adaptable, professional, and articulate when dealing with others. * Must be able to maintain confidentiality. Welcoming and Inclusion: At the Y, we welcome everyone whose behavior adheres to our core values of caring, honesty, respect, and responsibility. We advance our cause by building a stronger and more equitable community where everyone has the opportunity to learn, grow, thrive, and reach their full potential with dignity. The Y is a force for building bridges among all people-regardless of ability, age, birthplace, cultural background, ethnicity, faith, gender, gender identity, ideology, income, race, or sexual orientation. The Y is for all. How To Apply: External candidates must complete an online application. If you have any questions regarding the position, please visit our website at ******************* or contact ********************. All current and previous YMCA staff must apply through their UKG account, and updated resume and cover letter is recommended
    $22k-25k yearly est. Easy Apply 60d+ ago
  • Hotel Front Desk / Guest Service Rep

    Raymond Management Company 4.3company rating

    Customer service representative job in Boise, ID

    Guest Service Representative / Front Desk Starting Salary Range: $17.00-$18.00/hour or more based on experience. Wage Increases: New hires can earn wage increases at 30, 60, 90 days & 6 months. Employment Type: Full-Time Application Deadline: January 7, 2026 Lee abajo para ver en español. Are you passionate about hospitality and making sure every guest feels welcomed and cared for? Do you enjoy working in a team environment where collaboration and customer service are valued? We're looking for a Guest Service Representative to join our Front Desk team! We Offer: Team Culture: We work as a team and take pride in supporting each other every day Training and Growth: We provide on-the-job training and support career growth within the company Employee Recognition: We celebrate achievements and recognize the hard work of our team members Benefits for all Teammates: Paid vacation, sick, bereavement, & jury duty Holidays paid at time & ½ when worked Travel with hotel room discounts Teammate referral bonuses Paid time off to volunteer in your community Employee Assistance Program with mental health resources Additional Benefits for Full-Time Teammates: Affordable health, dental, & vision plans for you and your family Low-cost accident, critical illness, & hospital coverage Flexible spending plans options 401(k) retirement plans with company contribution What You'll Do: Serve as the first point of contact for our guests, creating a positive and welcoming experience. Greet and assist guests during check-in and check-out, ensuring smooth service with a friendly attitude. Handle guest requests, inquiries, and reservations with professionalism and attention to detail. Communicate with Housekeeping, Maintenance, and Sales teams to ensure seamless operations. Manage daily front desk duties, including payments, room assignments, and resolving any guest issues. We're Looking For: A friendly, positive attitude with strong customer service skills. Ability to multitask and work well in a fast-paced environment. Strong communication skills and a professional approach to solving guest concerns. Basic computer skills and the ability to stand for extended periods. Prior hotel or customer service experience is a plus, but we are happy to train the right candidate! Apply Today! At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you. At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person's perspective and well being. Te apasiona la hospitalidad y asegurarte de que cada huésped se sienta bienvenido y atendido? Disfrutas trabajar en un entorno de equipo donde se valora la colaboración y el servicio al cliente? ¡Estamos buscando un Representante de Servicio al Cliente para unirse a nuestro equipo de Recepción! Lo que ofrecemos: Cultura de equipo: Trabajamos en equipo y nos apoyamos mutuamente cada día. Capacitación y crecimiento: Ofrecemos capacitación en el trabajo y apoyamos el crecimiento profesional dentro de la empresa. Reconocimiento a los empleados: Celebramos los logros y reconocemos el esfuerzo de nuestros compañeros de equipo. Beneficios para todos los empleados: Vacaciones pagadas, días por enfermedad, duelo y jurado Días festivos pagados a tiempo y medio cuando se trabajen Descuentos en habitaciones de hotel al viajar Bonos por referir nuevos empleados Tiempo libre pagado para hacer voluntariado en tu comunidad Programa de Asistencia al Empleado con recursos de salud mental Beneficios adicionales para empleados de tiempo completo: Planes de salud, dental y visión accesibless para ti y tu familia Cobertura de bajo costo para accidentes, enfermedades críticas y hospitalización Opciones de planes de gasto flexible Planes de jubilación 401(k) con contribución de la empresa Lo que harás: Ser el primer punto de contacto para nuestros huéspedes, creando una experiencia positiva y acogedora. Recibir y asistir a los huéspedes durante el check-in y check-out, asegurando un servicio fluido con una actitud amigable. Manejar solicitudes, consultas y reservaciones de los huéspedes con profesionalismo y atención al detalle. Comunicarte con los equipos de Limpieza, Mantenimiento y Ventas para asegurar una operación sin problemas. Gestionar las tareas diarias de recepción, incluyendo pagos, asignación de habitaciones y resolución de problemas. Lo que buscamos: Una actitud amigable y positiva con sólidas habilidades de servicio al cliente. Capacidad para realizar múltiples tareas y trabajar bien en un entorno rápido. Habilidades de comunicación y un enfoque profesional para resolver problemas de los huéspedes. Habilidades básicas de informática y capacidad para estar de pie por períodos prolongados. Experiencia previa en hotel o servicio al cliente es una ventaja, ¡pero estamos dispuestos a capacitar a la persona adecuada! ¡Aplica hoy! Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compañeros como para los huéspedes. Si estás listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida. En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.
    $17-18 hourly 15d ago
  • Customer Service Rep

    Interstate Group LLC 3.8company rating

    Customer service representative job in Nampa, ID

    TrailersPlus is the largest factory-owned trailer dealership in the United States with 80 plus stores and growing! We've been in business for over 20 years and have served more than 400,000 satisfied customers. We also manufacture and sell Interstate trailers, which are the highest quality, most beloved cargo trailers in the world. Interstate trailers are built at one of our own plant locations in Idaho, Arizona, Arkansas, and Virginia with 90% of trailer weight sourced from the USA. We are seeking individuals for our Nampa, ID contact center who are passionate about customer service and capable of communicating with and meeting the needs of our valued customers. The schedule for this position is 10:00 AM to 7:00 PM, Monday thru Friday with 1 Saturday shift every 3 weeks. What you will get to do: You will get to be the first voice our customers hear when calling TrailersPlus Work within a great team, communicating with customers through phone and text, assisting both Spanish and English speaking customers with setting appointments to visit our stores for trailers, parts or service Carefully listen, verify, collect and enter information into our customer relationship system (CRM) We'd love to introduce you to the team if you: Demonstrate exceptional customer service skills Are friendly, professional, enthusiastic and you communicate in that way Are capable of keyboarding/typing and utilizing a computer Enjoy multitasking and show a strong attention to detail Contribute and work effectively in a close-knit and accountable team environment Have a year or more of call center experience and/or experience working within a customer relationship system (preferred, not required) Are fluent in Spanish and English Why you'll love working for TrailersPlus: Competitive pay: $17/hr. base salary plus a commission structure Employer-paid medical and dental benefits 401(k) with company match Paid holidays and paid time off (PTO) Predictable and family-friendly schedule Incredible growth opportunities Employee discounts on trailers, trailer parts and company apparel We believe in developing our employees. We partner with them through training, coaching, and promotion to ensure their full potential and success. If you are hard-working, committed to following a proven process and interested in growth, this could be your chance! TrailersPlus is an equal opportunity employer.
    $17 hourly Auto-Apply 3d ago
  • Auto Customer Service Reps

    Corwin Ford Nampa 3.7company rating

    Customer service representative job in Nampa, ID

    5707 East Gate Boulevard, Nampa, ID 83687 Automotive Service Technician Main ShopJoin the Service Team at Corwin Ford of Nampa! $75,000 - $130,000+ a Year Earning Potential!Excellent Income, Great Benefits & Work/Life Balance! Previous Auto Tech Experience Required. Corwin Ford of Nampa is looking for motivated Main Shop Technicianto join our growing service department.Whether youre a skilled A-Level, rising B-level, or a strong C-level tech looking to move up, weve got a spot for you and the resources to help you grow.You will work closely with the service team toensure top-quality customer service while staying up to date with the latest automotive technology and manufacturer training. This is anexcellent opportunityto be part of a supportive, team-oriented environment where your expertise is valued and rewarded. If youre ready to take the next step in your career, apply today! We offer: Top Pay in the area! Pay based on experience Performance Bonuses/Spiffs $75,000 - $130,000+ a year income potential! Paid Training Full Family Benefits Medical, Dental, Vision, and Life Insurance Paid Vacation / Sick time Employee Discounts on Products, Services, and Vehicles Friendly, Respectful Work Environment Opportunities for advancement! Key Responsibilities: Perform automotive diagnostics, repairs, maintenance, and inspections on all vehicle makes and models Conduct brake repairs, engine repairs, transmission work, electrical diagnostics, alignments, and preventive maintenance Follow manufacturer repair procedures and use OEM or approved diagnostic tools Communicate clearly with service advisors about repair needs and timelines Document all work performed using dealership service systems Ensure a high standard of workmanship and customer satisfaction Maintain shop safety, cleanliness, and organization Participate in ongoing factory and ASE training programs to enhance technical skills Qualifications: Automotive Master, Certified, A, B, C, and Line Techniciansshould apply! A passion for auto mechanics and collaborative team participant Energetic with a good work ethic and communication skills Valid driver's license and good driving record Please upload your resume. Completing the online assessment will grant you priority consideration! Corwin Ford of Nampa is part of the Corwin Auto Group, a family-owned organization with over 100 years of automotive excellence. Apply online today! We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. RequiredPreferredJob Industries Customer Service
    $28k-32k yearly est. 4d ago
  • Service Writer

    AGRI-Service, LLC 3.7company rating

    Customer service representative job in Marsing, ID

    Job Description SAFETY: Promote the Safety Culture of Agri-Service. Attend all safety training both in person and virtual. Advocate and exemplify safety and safe working habits using proper safety equipment not limited to hand, face, ear and eye protection. (PPE) Follows company safety policies and procedures on the jobsite, promotes safe behavior with our customers. Maintains a clean office environment. Ensures Service vehicles/industrial vehicles/cranes are inspected as required. Ensures equipment under repair is in a zero-energy state after servicing (Lock out Tag Out). Handles chemicals in accordance with the Safety Data Sheet (SDS). Assists in Job Hazard Analysis (JHA) of location and equipment, looks to eliminate or reduce potential hazards. Identifies potential safety concerns on all makes and types of equipment through walk around inspections and makes corrections as needed. Communicates with Safety Liaison to identify and address safety concerns. ESSENTIAL FUNCTIONS: Assist service department manager/foreman in maintaining an efficient department with a high degree of customer satisfaction. Open and close all customer paid and internal repair orders including proofreading with a high degree of accuracy. Open and assist with all phases of warranty work orders including proofreading with a high degree of accuracy. Follow procedures for quick and efficient handling of warranty items, including tagging and proper storage of warrantable materials. When necessary, estimate costs and completion times at point of sale and clearly communicate them to the customer. Review work in progress to ensure quality and timeliness. Become familiar and efficient with all phases of the computer system for the operation of the service department. Work with parts employees to secure parts for the technicians in the field. Help distribute work to the technicians and verify timecards. Greet customers immediately in a courteous and friendly manner. Manage telephone calls quickly and courteously. Occasionally reach out to customers by phone to see if they have service needs. As needed, assist with collection of payments. Notify customers of any changes, delays, or additional work needed. Manage customer complaints reasonably and with a positive attitude. Maintains good working relationships with staff and other departments. Works within and promotes corporate vision, mission, and values of the organization. Performs other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge and use of Microsoft computer products or other comparable systems required. Proven skills in written and verbal communications, leadership and interpersonal relationship building. Proven customer service and conflict resolution skills. Organized with strong planning, time management and efficiency in work completion. Ability to set and manage priorities. Strong attention to detail and accuracy. Must be a self-starter and able to work without supervision. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). Valid driver's license and acceptable driving record required. Must be able to communicate in English (speak, read, comprehend). Competent in using computer and programs such as Work, Excel, and Outlook. Prior administrative experience required. Knowledge of service work, dealership and/or agriculture desired but not required. PHYSICAL CHARACTERISTICS: Must be able to sit for long periods of time along with walking, standing, climbing stairs, reaching pushing, pulling, leaning, and twisting. Must be able to lift 50 lbs. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification. Pay scale: $16.00 to $27.00 Hourly Other Benefits: Med+ HSA >Den+ Vis > 401K >PTO > Holiday Pay > Life Insurance
    $16-27 hourly 22d ago
  • Inside Sales Representative

    Hydraulic Controls 3.8company rating

    Customer service representative job in Boise, ID

    Hydraulic Controls, Inc. is a premier fluid power distributor with territories throughout the Western United States. Our Employee-Owners, along with our quality suppliers, have built our 50-year-strong reputation on ethical business practices, value-added customer service and local inventory. SUMMARY: Inside Sales Representatives manage a portfolio of select OEM, resale and user accounts, serving as the go-to contact within HCI for those clients, overseeing their orders from processing to delivery and responding to all their concerns with professionalism. In addition to handling select accounts, provides excellent service to all customers (see Customer Service Representative ). DUTIES AND RESPONSIBILITIES: Serves as HCI's key contact to designated customer accounts, responsible for providing support and promptly responding to requests for information or assistance. Ensures designated customers' orders are processed correctly, that order acknowledgements are sent both internally and externally, and that delivery issues and other matters of concern are promptly addressed and shared with outside sales personnel and management. Troubleshoots and resolves order issues through sourcing parts to meet/exceed customer requirements, drop-shipping orders, stock-transferring product, and buying for customer orders or branch inventory when permitted. Maintains margins, aware of competition and alert to margin erosion in accounts with set-pricing. Handles credit memos and warranty part returns. Routinely suggests additional products of interest to customers when taking sales orders. Generates sales leads for Outside Sales personnel to pursue. Enters and maintains CRM data, forwarding opportunities as directed. Performs all support functions of a Customer Service Representative. Performs other related duties as assigned by management. QUALIFICATIONS: High school diploma or equivalent required, and some college or trade school preferred. Good mechanical and mathematical aptitude is essential, with a basic understanding of hydraulic, electronic, and power transmission systems. One-year minimum experience with customer service and hydraulic sales. Recognition of basic hydraulic components and understanding of vendor part numbering and function along with familiarity with HCI's top twenty product lines and ability to independently research answers using vendor and HCI tools. Excellent customer service: commitment to getting customer their needed answers on the first call, or staying in constant communication while researching. Reliable, constructive, and positive assistance to operations manager and outside sales personnel who service designated accounts; clear and frequent oral and written communication is essential. Ability to develop key contact relationships within vendor companies in order to get quick answers on quotes and expedites. Ease in dealing with customers and vendors from a variety of backgrounds and knowledge levels. Ability to gauge profitability of all transactions; good business instinct in regards to pricing. Ability to evaluate sales orders for items ordinarily in need of commonly sold accessories. Ability to recognize strategic opportunities to capture potential new sales by Outside Sales personnel. Ability to analyze the following reports: Writby, Review Open Sales Order, and Purchase Order Expedite. Adherence to HCI Company policy regarding sales, purchases, returns and credits. Team player: positive interaction with coworkers at the branch and across HCI branches, and good relationships with administration and management. Literacy in TrulinX or significant ERP experience. Literacy in MS Word, MS Excel, and MS Outlook. Ability to solve problems independently. Ability to multi-task. Excellent oral and written communication skills. Strong work ethic and commitment to job. Forklift certification required at some branches. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Frequently required to stand Frequently required to walk Frequently required to sit Frequently required to utilize hand and finger dexterity Continually required to talk or hear Frequently/Continually utilize visual acuity to read technical information, and/or use a keyboard Occasionally lift/push/carry items up to 20 pounds; Required to seek assistance from warehouse for items over 20 pounds _____________________________________________________________________________________ The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $35k-53k yearly est. 28d ago
  • Customer Relations Specialist

    Suburban Propane 4.5company rating

    Customer service representative job in Boise, ID

    We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records. $19.00 - $22.00 an hour dependent on experience This position may be eligible for overtime pay based on business needs. Responsibilities * Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times * Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service * Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities * Present a professional, confident and enthusiastic image to develop trusting relationships with all customers * Effectively manage customer account data which includes setting up new accounts and maintaining related data Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including: * Medical, dental, and vision (eligibility after just 30 days of employment) * Paid time off that increases with tenure * A 401(k) with company match and immediate vesting * A new employee training program and many opportunities for continued learning and career development * Disability and life insurance * Employee recognition program * Generous tuition assistance program * Propane discounts For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: ****************************************** . Qualifications * Minimum of 3 years of experience in a customer service role * Minimum of a High School diploma or GED preferred * Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports * Ability to lift up to 50lbs * Ability to multi-task and prioritize assignments in a team environment Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************ It's an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future! Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: **************************************************** At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance. In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: *************************************************************
    $19-22 hourly Auto-Apply 24d ago
  • Customer Service Advisor

    Cobblestone Auto Spa

    Customer service representative job in Meridian, ID

    Wage: $16.00 + Commissions Essential Functions (Other Duties as Assigned) * Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel entrance, or other customer touchpoints) * Identify customer needs through open-ended questions and active listening * Educate customers on available wash and detail packages, highlighting features, benefits, and value * Educate customers on available lube/ car preventative maintenance packages, highlighting features, benefits, and value (select lube center locations only) * Promote and sell memberships, including Fast Pass and Unlimited programs * Present and explain current promotions and incentives to encourage additional purchases * Assist customers with payment transactions at the kiosk and answer general inquiries * Overcome objections with professionalism and empathy to guide customers to the best solutions * Maintain a clean, safe, and organized work area, and report any safety or maintenance concerns * Collaborate with site team members to ensure smooth and efficient site operations including all necessary duties- varies by business needs * Performs routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car wash environment * Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep * Perform other duties as assigned to support the team and site performance Education and Experience * High School Diploma or equivalent preferred, not required * Prior customer service or sale experience preferred, not required * Must be able to successfully pass a background check in accordance with company policies and applicable laws * Must be at least 16 years of age (or older where required by law or safety regulations) * Valid driver's license preferred (may be required depending on location and responsibilities) Knowledge, Skills, and Abilities Knowledge * Basic understanding of customer service principles and practices * Familiarity with point-of-sale systems * Awareness of Spotless Brands' wash services, detain offerings, and membership options * General knowledge of company policies and operational procedures Skills * Excellent communication skills, including active listening and clear, persuasive speaking skills * Strong customer service and people skills; ability to build rapport quickly * Sales-minded with the ability to highlight value and drive conversions * Effective organizational and time management skills * Ability to multitask in a fast-paced, customer-facing environment Abilities * Ability to work independently while remaining team focused * Ability to remain calm and professional under pressure or high-volume periods * Ability to adapt communication style to meet different customer needs and personalities * Ability to operate or learn to operate point-of-sale and kiosk systems * Physical ability to stand for extended periods, interact with customers outdoors, and perform routine site tasks * Ability to work flexible hours, including evenings, weekends, and holidays Physical Requirements * Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a time * Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder * Ability to twist, carry, reach, push, and pull frequently * Ability to lift and carry 50 pounds without assistance for work-related materials * Ability to work outdoors and be efficient in all weather conditions * Ability to work on your feet in a fast-paced, physically active environment * Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas * Use of personal protective equipment (gloves, eyewear, etc....) as required * Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities. Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly. Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use EVerify to check employment eligibility: ****************************************************************************************** and ***********************************************************************************************
    $16 hourly 24d ago
  • Welcome Center Staff - Tomlinson South Meridian YMCA

    Treasure Valley Family YMCA 4.1company rating

    Customer service representative job in Meridian, ID

    Our Tomlinson South Meridian YMCA is currently seeking Welcome Center Staff to join their team. This individual is responsible for creating a friendly, helpful, welcoming atmosphere for everyone as they enter the Y. The Welcome Center is a fast-paced, highly social environment, that requires computer proficiency and the ability to stand for the duration of your shift. Ideal candidates will be successful multitaskers with excellent customer service and interpersonal communication skills. Schedule: This is a part-time position averaging 15-20 hours weekly. Weekday, weeknights and/or weekend shifts will be required. Responsibilities: * Develop intentional relationships and engage members to deepen their relationship to the Y Cause and support them in meeting the seven Cause Measurement goals. * Serve as a point of contact for members, staff, volunteers, vendors, and guests, providing accurate information about Y programs, membership, financial assistance, policies, etc., using the Y voice attributes and discretion. Assist in connecting them to appropriate Y staff and programs. * Use databases and software to create memberships, complete program registration, update member information, and check-in members and guests, maintaining appropriate confidentiality. * Perform financial transactions accurately and maintain a balanced till. * Resolve member concerns, resolve conflicts within scope of position, address safety concerns, and follow cancellation-saves procedures. * Offer financial assistance in response to program and membership inquiries. * Field and resolve membership concerns and inform supervisor of unusual situations or unresolved issues. Qualifications: * Previous customer service, sales, or related experience. * Basic computer and office skills. * Must be able to engage others in conversations and make all people feel welcome. * Ability to respond calmly and quickly to safety and emergency situations. * Must have good interpersonal and communications skills and be sensitive, adaptable, professional, and articulate when dealing with others. * Must be able to maintain confidentiality. Welcoming and Inclusion: At the Y, we welcome everyone whose behavior adheres to our core values of caring, honesty, respect, and responsibility. We advance our cause by building a stronger and more equitable community where everyone has the opportunity to learn, grow, thrive, and reach their full potential with dignity. The Y is a force for building bridges among all people-regardless of ability, age, birthplace, cultural background, ethnicity, faith, gender, gender identity, ideology, income, race, or sexual orientation. The Y is for all. How To Apply: All current YMCA staff must apply through their UKG account, and updated resume and cover letter is recommended
    $22k-25k yearly est. 2d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Boise, ID?

The average customer service representative in Boise, ID earns between $24,000 and $38,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Boise, ID

$30,000

What are the biggest employers of Customer Service Representatives in Boise, ID?

The biggest employers of Customer Service Representatives in Boise, ID are:
  1. Domino's Pizza
  2. Tide Cleaners
  3. U-Haul
  4. Domino's Franchise
  5. Cardinal Health
  6. Adecco
  7. plumbing solutions
  8. CVS Health
  9. Pacific Office Automation
  10. Peripherals, Inc
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