Customer service representative jobs in Bossier City, LA - 253 jobs
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Customer Service Representative
Youngwilliams Pc 4.2
Customer service representative job in Bossier City, LA
The CustomerServiceRepresentativerepresents the Louisiana Office of Community Development. The CSR provides outstanding customerservice to both internal and external customers by professionally answering all customer inquiries and ensuring that customers receive accurate information politely and promptly.
Essential Job Requirements
Serves as CSR to provide support to callers with general program questions, interprets policy and clarifies information, checks eligibility or renewal status, etc.
Receives and responds or refers complaints related to the program. Demonstrates thorough knowledge of programs and other available resources.
Recognizes and can communicate internally how this role supports the overall goal to improve Disaster Recovery readiness and interprets policy and clarifies information as needed for the public.
Completes work accurately and in a timely manner, accepts accountability for work performance.
Receives and responds to phone calls and information requests from stakeholders and the general public regarding general LOCD information.
Maintains thorough knowledge of the Department's policies and services.
Routes phone calls or messages to the appropriate LOCD contact
Assists staff sort, log, and scan mail from stakeholders and the general public
Fluently reads, writes, and speaks English
Regular and timely attendance
Performs all other duties as assigned by direct supervisor and/or LOCD Center Manager.
Required Education
High School Degree required
Some College or Business school preferred
Required Experience
Inbound Call Center experience - minimum 1 year
Strong computer skills and typing proficiency required
Ability to maneuver websites proficiently, perform review and locate required information
Must be able to type at least 30 words per minute
$26k-33k yearly est. Auto-Apply 11d ago
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Part-Time Ramp and Customer Service Agent
Envoy Air Inc. 4.0
Customer service representative job in Shreveport, LA
Come and work for Envoy Air, an American Airlines Group Company, at Shreveport Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customerservice.
We are hiring immediately, with no experience required!
Pay rate: $13.80/hr.
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Both full-time and part-time positions available.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a CustomerService Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
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$13.8 hourly Auto-Apply 34d ago
Customer Service
Arnold Family of Restaurants, LLC
Customer service representative job in Shreveport, LA
Job Description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
$26k-35k yearly est. 21d ago
Call Center Representative
Lap of Love 4.0
Customer service representative job in Shreveport, LA
Job Description
Join Lap of Love as a Call Center Representative and Love What You Do!
Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customerservice skills to join our growing team. As a Veterinary Care Coordinator, this position is FULLY REMOTE and you'll become part of a diverse and dynamic team that provides compassionate conversations and customerservice to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care.
Essential Functions & Responsibilities:
Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents.
Provide customerservice by engaging in positive interactions with pet families
Answer a high volume of customerservice calls in a work from home/ remote environment
Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules
Gather and accurately document the pet's medical information and schedule appointments in an effective manner
Meet all productivity, quality, and performance standards
Go above and beyond to provide stellar customerservice to pet families and our veterinarians
Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines
Other duties may be assigned to the employee to ensure the highest standard of customerservice
Requirements
Experience working in high call volume, customerservice, or call center environments
A wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported.
Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom
Previous experience in a work-from-home environment or working with minimal peer interactions
High attention to detail and ability to adapt to new processes
Expected to be present for work, on time, every day for the entire duration of their shift
Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period.
Physical Job Requirements:
Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard.
Ability to lift up to 15 pounds
Schedule
Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year
Schedule includes nights/weekends/holidays
Must attend mandatory 4-week intensive training program at the beginning of employment
Benefits
Medical Insurance Plans with 100% employee funded HSA option available
Dental and Vision Insurance Plans
Company Funded Wellness Resources (Mental, Financial, and Physical)
Life Insurance (Basic, Voluntary, and AD&D)
Long Term and Short Term Disability Insurance
Retirement Plan (Traditional 401k with 3% match & Roth 401k)
Generous Paid Time Off
Generous Paid Parental Leave
Bereavement Leave
Training & Development
Pet Insurance
Remote Work From Home
Compensation
This position is hourly non-exempt and is eligible for overtime
Hourly pay starts at $16.00 per hour
$16 hourly 12d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service representative job in Shreveport, LA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$24k-29k yearly est. 4d ago
Service Writer / Advisor
Mechanical Man, Inc.
Customer service representative job in Shreveport, LA
Service Writer Advisor
Department: Service Reports To: Service Manager
The Service Advisor works proactively to ensure the daily operation of the service reception, and that other service needs and expectations are met, from customer inquiry through the completion of the invoice and follow-up. This work contributes to an optimized utilization of the service shop and long profitable relations with the customer.
Benefits
Health Insurance
401(k) Retirement Plan
Paid Time Off (PTO)
Competitive Wages
Flexible Scheduling
Key Responsibilities
Gather customer complaint details and expectations.
Perform vehicle walk around inspection, verify vehicle information.
Connect to truck and perform on the spot vehicle diagnostics.
Advise customers on the care of their vehicles and the value of maintaining their vehicles in accordance with manufacturer's specifications.
Write up customer's vehicle problems accurately and clearly on a service input card, verify customer information. Obtain customer's signature.
Establish “promised time” based on shop workflow, communicate with foreman.
Establish customer's method of payment. Obtain credit approval, if necessary.
Create repair order in the business system, and assist in correct procedural work flow.
Check on progress of repair throughout the day. Contact customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
This is not necessarily a list of all the duties, responsibilities and requirements associated with this position. While the accountabilities noted herein are intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties as circumstances dictate. We are an Equal Opportunity Employer.
General Knowledge and Skills You Need
Maintain up-to-date product knowledge of International and IC Bus products and services to effectively support customer needs and business processes.
Uphold safety and health standards by following policies and procedures to ensure a safe, compliant, and sustainable work environment for all employees.
Deliver exceptional service by maintaining strong client relationships and consistently meeting the needs of internal and external customers.
Take initiative and drive solutions by addressing issues proactively and seizing opportunities.
Identify and resolve issues efficiently, escalating complex problems as needed.
Collaborate proactively to support a cohesive work environment and achieve shared goals.
Desired Education & Experience
High school diploma or General Education Degree (GED).
Knowledge of Trucks/Trailers
1 year experience preferred but not required.
About Pliler International
As a family-owned and operated business, we treat our employees like family. The majority of our employees have been with us for 10+ years. We are looking for the newest member of our team to join our family! Pliler International is one of the region's premier Commercial Truck Sales & Leasing Dealerships, proudly serving NW Louisiana and surrounding area for many years. Our team enjoys a fantastic culture and opportunities for advancement, which are company-wide focused to help you grow both personally and professionally. We're interested in helping you establish and build a long-term career with us, because we know that happy employees lead to happier customers!
$35k-56k yearly est. Auto-Apply 60d+ ago
Youree Call Center Customer Service Representative
FSNB 4.1
Customer service representative job in Shreveport, LA
FSNB is currently hiring full time Call Center CustomerServiceRepresentatives to join our team at our new Call Center in Shreveport, LA. We are a full-service bank which has been family owned and operated for over 75 years. Visit our website at ********************** to learn about our products, services and history spanning more than seven decades.
Manage inbound and outbound customer calls in a timely manner
Identify customers' needs and wants, do your best to clarify information
Research every issue and provide solutions to them
Recognize opportunities to upsell our products and services
Follow our company's communication “scripts”
Keep records of all conversations in our call center database in a comprehensible way
Follow our customer engagement strategy
Meet acceptable standards for attendance and punctuality
CustomerServiceRepresentative Requirements:
Customerservice experience is a plus
Must have a high school degree or equivalent
Must be computer literate
Must be able to sit for long periods of time, have hand dexterity, bend, squat, and lift up to 25 pounds
Be open to taking on additional tasks during course of employment.
Portray a positive company image
Must be able to work a rotating schedule Monday through Friday 7 a.m. to 7 p.m. and rotating Saturdays 8 a.m. to 1 p.m.
Skills and Attributes:
Excellent verbal communication skills
Open-minded to learning and taking on new tasks and concepts
Cooperative with co-workers and supervisors
Typing skills
Benefits:
Paid Vacation
Paid Personal Leave
Medical/Dental Insurance
401(k)
Paid Holidays
Employee Assistance Program
Supplemental Insurance
Paid Death Benefit
About FSNB:
Serving over 75+ years
Family owned and managed
Serving Shreveport for 10+ years
Opening a new call center in Shreveport
Promotes from within the company
Military and military family friendly
$26k-31k yearly est. Auto-Apply 60d+ ago
Customer Service Technician
Pst
Customer service representative job in Bossier City, LA
ProSphere (PST), a Planned Systems International (PSI) company, is seeking several individuals for the position of CustomerService Technician. Persons in this position will be required to be the Tier 1 first respondent to end-user requests for assistance in the operation and functionality of their computing systems, software, peripherals, and other devices. The successful candidate must be able to assist the user in the use of existing manuals and non-scripted or automated system responses in clearing Tier 1 trouble tickets. The candidate must be able to effectively interact with the user and be able to refer ongoing or unresolved issues to the appropriate technical, analysis, assurance, or engineering support team at Tier 2. Individuals in this role must possess effective communication skills, have attention to detail, and be willing to work as part of an integrated team consisting of both Government and contractor personnel on a nationwide level. These are full-time positions located in Bossier City, LA. Veterans are highly encouraged to apply.
All candidates must be US Citizens for this contract.
Essential Functions and Job Responsibilities
Provide routine information technology (IT) customer support in maintaining computing systems, printers and other peripherals
Analyze and report daily on ticket resolution to an established weekly ticket closure rate
Troubleshoot basic IT services as needed and assist customers with reported issues
Will use an automated ticketing system on a daily basis
Successfully handle a wide range of hardware and network technology issues in a high-volume, fast paced environment
Will be responsible for all assigned trouble tickets from creation to resolution
Minimum Requirements
Must live within 1 hour of the facility (6310 E Texas St, Bossier City, LA 71111)
Candidate required to be onsite once a week.
Must be able to obtain and maintain a clearance for persons in a position of public trust conducted by the Department of Veterans Affairs (VA) and the Office of Personnel Management (OPM)
Minimum high school diploma
Technical certifications strongly desired
Experience providing IT support to end-user communities preferred but not required
Excellent customerservice and communications skills required
Demonstrable troubleshooting and problem resolution skills for desktops and laptops
Experience providing services to the federal government and/or the VA
Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl
May be required to lift up to fifty (50) pounds
Ability to work overtime required on occasion
Ability to sit at a workstation for long periods of time
Company Benefits
PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs.
EEO Commitment
It is company policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.
Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing *************************, or by dialing ************.
$24k-35k yearly est. Auto-Apply 39d ago
Slot Customer Service Attendant - Part-Time
Sam's Town Hotel & Casino, Shreveport 4.1
Customer service representative job in Shreveport, LA
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
The successful candidate will provide friendly, courteous and efficient guest service and ensure prompt responses to all guests' needs. The Slot services Specialist will also provide cashiering and slot machine services and work to ensure full compliance with casino policies, internal controls and Louisiana State Gaming Commission regulations.
Deliver outstanding guest service
Comply with Slot department and property policies, procedures, and internal controls
Must maintain high level of confidentiality
Safeguards assets of the company
Observes EGD play, recognizes and promotes guest development
Process jackpots and signs slot payout forms
Assure that the slot machines are operating properly and that all jackpot payoffs are executed in a timely manner according to company policy
Verifies and reconciles banks at shift change
Attends to minor machine tilts/repairs
Ensures compliance with federal currency transaction reporting regulations
Support and assist other Slot Service Specialists and Slot Supervisors on the Casino Floor
Respond to change lights on slot machines and assist customers needing change or other assistance
Impress TITO paper and conduct basic preventive maintenance of slot machines
Qualifications
High school diploma or equivalent.
Excellent communication and guest service skills for both internal and external guests
Ability to count money and make change
Basic computer, math, reading, and writing skills
General knowledge of Microsoft Word, Excel, and Outlook is a plus
Always conduct oneself in a manner that reflects a positive and professional image
Ability to establish rapport with other team members throughout the casino
Maintain a positive attitude at all times
Be able to work in a fast paced 24/7 environment
Must be available to work nights, weekends and holidays
This is a uniformed position, which requires that team members are in compliance with uniformed appearance standards while on duty
Additional Information
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$24k-29k yearly est. 60d+ ago
Inside Sales Representative
Purvis Industries 4.2
Customer service representative job in Shreveport, LA
For over 75 years, Purvis Industries is proud to be a family-owned and operated industrial distributor that does business the old-fashioned way: sell quality, top-tier manufacturers, know the products and the application challenges the products solve, and have the product available on the local branches' shelf. Today, the company has 101 locations in 17 states and is one of the largest independent bearing and power transmission distributors in the country. As we grow and continue to expand, our customers find that we stay true to what George Purvis told us more than 75 years ago: if you sell the best products, know the products and how to apply them, and keep those products on your shelf so you can take care of your customer, you will be successful. Let Purvis Industries show you how we put these principles into practice every day!
The Inside Sales Representative will contribute to the increase of sales and customer satisfaction by efficiently and courteously assisting telephone customers, walk-in customers, and outside sales in the selection and acquisition of needed products.
Responsibilities include but are not limited to:
• Assist and conduct counter sales as needed and as required.
• Process all incoming internal and external customer inquiries via phone, fax, email, mail, or online, and assist outside sales in quotes and/or orders.
• Input customer orders, quotes, bid, etc. for products.
• Purchase of product to fill said orders.
• Quote and sell our supplier's products that provide value to our customers and a fair profit to the Company.
• Identify, contact, provide quotes, and close orders on potential and targeted customers.
• Use electronic and published catalogs to provide product, pricing and availability information to customers.
• Solve or request management's assistance to quickly solve customers' problems.
• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items as well as new products.
• Promote and sell overages and discontinued items.
• Handle customer complaints and returns, while showing a positive attitude.
• Provide after-hours support for internal and external customers, as needed.
• Maintain and expand knowledge of Purvis products, so that these products can be presented professionally to our customers and potential customers.
• Obtain knowledge of competition's pricing provided to customers, along with their products, financial data, sales numbers, and profit margins.
• Provide the best service in the industry to our customers.
• Adherence and compliance with the company's Certificate of Conflicts of Interest, Confidentiality and Standards of Business Ethics, and Hiring Standards.
• Delivers superior customerservice.
• Effective listening and good phone skills.
• Able to handle difficult customers with diplomacy and tact.
• Team player who works productively with wide range of people.
• Professional demeanor.
• Comfortable in fast-paced environment.
• Capable of following written instructions and documented procedures.
• Understand basic inventory, warehousing, and stocking procedures.
• Accuracy and attention to detail.
• Technical expertise and knowledge of company products.
• Demonstrated understanding and application of effective selling strategies and techniques.
Requirements
• Employee must be able to lift product up to 70 pounds on a daily basis.
• Heavy products are stocked from ground height to 6' in height.
• Product to be delivered must be lifted into back of trucks approximately 3' height for ¾ ton truck and 4' height for large trucks.
• Ability to climb stairs with products in hand to be delivered at customer locations or at our location.
• Legally Authorized to work in the US.
• Must be able to pass a background check.
Benefits
• Paid time off
• 401(k) enrollment
• Health insurance
• Dental insurance
• Vision insurance
• Life Insurance
• Ability to set up a Flexible spending Account
You will be a valued member of a stable and established company. We are committed to our employees' professional development and will provide you with ongoing training as well as opportunities for advancement. Purvis Industries is an Equal Opportunity Employer, and promotes a drug free workplace.
$42k-75k yearly est. Auto-Apply 60d+ ago
Inside Sales Representative
Generator Supercenter of Shreveport
Customer service representative job in Shreveport, LA
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
About Generator Supercenter Generator Supercenter is the company for all your generator needs. We provide high-quality models, have factory certified technicians for repairs and maintenance, and offer turnkey installations. We are the number #1 Generac dealer in North America. Our employees have extensive training to provide professional experience every step of the way. Our mission is . To joyfully provide comfort and peace-of-mind for our customers. To be an outstanding partner to our suppliers. To change the lives of our team members by giving direction, respect, and the opportunity for financial growth. To think and act in alignment with our Creator.
Job description
Generator Supercenter is looking for a result driven Inside Sales Representative to actively work in our call center.
Main job tasks and responsibilities:
Developing new sales opportunities using outbound lists from various CRM systems, emails, and lead follow-ups.
Communicating with customers to understand their needs and requirements and identify sales opportunities.
Proper phone etiquette.
Answering customers questions, resolving their concerns, and providing additional information via calls and emails.
Explaining and demonstrating the functions and features of products and services.
Maintaining and improving the database of prospects and researching new leads.
Keeping up to date with product and service information and competitor offers.
Excellent customerservice skills and computer literacy skills. Tend to high volume of calls.
Basic understanding of Microsoft Excel and Word.
Monday Friday, Hours are from 8-5
or
9-6. Occasional Saturdays as needed.
Competitive Pay: Hourly + Commission
Availability for growth.
We are the Largest Residential Generator Installer in the state of Texas and are rapidly expanding across the US. Come be a part of our team!
$38k-63k yearly est. 2d ago
Inside Sales Representative
Automation-X Corporation
Customer service representative job in Shreveport, LA
Full-time Description
Automation-X, the industry leader in oil and gas wellhead automation products, has an outstanding opportunity for a Inside Sales Representative with our Sales team. This position will be based in our ArkLaTex Office. Our success is built on delivering integrated automation solutions to the oil and gas industry. We are looking for a motivated professional with experience in purchasing to provide support and customerservice across the company to our team and to our customers. For more information on the company: *************************
Inside Sales Representative Position Summary
The Inside Sales Representative is responsible for direct support in the ongoing development of existing customers to ensure sales targets are achieved. In addition, the position develops account relationships and provides support through customer facing phone calls, emails and walk-in traffic. The Inside Sales Representative assists with managing and maintaining accounts from initial sales orders through invoice submittal. Excellent communication abilities and data entry skills are essential for candidates.
Essential Job Duties and Responsibilities of the Inside Sales Representative Candidate
Respond to customers' requests for pricing, order status and delivery
Listen, document and resolve conflicts with customers
Coordination with Business Unit and Corporate to ensure customer satisfaction
Knowledge of Automation-X's products and solutions
Deliver and exceed Business Unit sales targets
Ability to multi-task, prioritize and manage time effectively
External & Internal correspondence
Customer Record Updates
Customer Interaction (Walk In's)
Quote creation and follow-up
Open Sales Orders & Pending Billing Reports
RMA submittals and Report review
Enter customer interactions into CRm
Collaboration with RSM, ADR, & SA's on account strategies
Monthly Expense Report submittals
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements
Education and Experience Requirements of the Inside Sales Representative Candidate?
Minimum of High School Diploma Required
Preferred Skills and Abilities of the Inside Sales Representative Candidate
Takes pride in exceeding customer needs and Automation-X goals & KPI's
Strong attention to detail to ensure we are providing our customers with the correct automation solutions
Excellent customer relations skills to work proactively with our customers and also with other team members
Solid verbal and written communication skills
Strong computer skills including: MS Word, Excel, Outlook and CRM systems
Ability to represent Automation-X with professionalism and build strong relationships with our customers
Oil & Gas Automation experience preferred
Good understanding of power, communication, measurement. Control and electrical aspects of wellhead products a plus
Work with internal departments to ensure customer engagement and customer satisfaction
Working Conditions and Physical Demands
The Inside Sales Representative position operates in a professional office environment
Travel Required
Travel is not expected for the Inside Sales Representative position.
PM21
$38k-63k yearly est. 54d ago
Inside Sales
A G I Industries 4.0
Customer service representative job in Bossier City, LA
Full-time Description
We would love to have you join our team as Inside Sales for our Bossier City, Louisiana branch! This is a full-time salaried position with schedule flexibility.
AGI Industries is an employee-owned industrial fluid handling distributor, system packager, and specialty valve manufacturer that has been in business since 1968. AGI commits to providing quality fluid handling solutions, world-class products, and unparalleled customerservice to a diverse clientele. The company is proud to provide career longevity, a rewarding place to work by respecting our fellow employee-owners, challenging them to apply their gifts and talents, and to experience success and growth. AGI Industries is a place for its employee-owners to call home, not just a job.
Job Summary:
Responsible for coordinating with the outside sales team and other members of Distribution to grow existing customer base, create new customer base, and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction. Also responsible for the purchasing process, including the development and implementation of commodity strategies plans, management of supplier relationships, price negotiations, planning, production, inventory control, quality control, and factory control.
What We Offer:
Annual salary will be commensurate with experience and skill.
Group carrier medical, dental, and vision insurance, 401(k), Employee Stock Ownership Plan (ESOP), and employer-paid basic life and disability insurances, voluntary supplemental insurance, EAP, paid time off, and paid holidays.
Requirements
Who You Are:
High School Diploma required.
2- years industry experience in industrial/manufacturing sales or similar field.
Valid Driver's License.
Must possess strong verbal and written communication skills.
Strong computer and Microsoft Office skills for quote, presentation, and document development.
Essential Duties and Responsibilities:
Generate new and repeat sales by providing product and technical information to current and potential customers in a timely manner.
Obtain accurate information from vendors relating to shipment dates and expected date of delivery
Monitor scheduled shipments
Fill requests for catalogs, informational materials, and samples in coordination with the Sales Representative.
Remain current on customer preferences, changes in local codes and product developments.
Identify trends in customer satisfaction or dissatisfaction and report findings as appropriate.
Assist in scheduled physical inventory.
Participate in a 24-hour call-out service on a rotating monthly schedule.
Greet and assist walk-in customers as needed
Monitor customer aging when entering orders to ensure proper payment is received.
Establish and maintain supplier relationships.
Develop and implement purchasing and contractual management instructions and procedures.
Coordinate with internal and external parties to arrange for delivery and distribution of supplies and parts to expedite flow of materials and meet production schedules.
Assist in expediting the shipping and receiving process through completing proper documentation.
Perform all reasonable tasks as assigned by direct supervisor or company management.
AGI Industries, Inc. is an equal opportunity employer in all hiring and employment practices.
$39k-67k yearly est. 60d+ ago
Guest Experience Representative
Asmglobal
Customer service representative job in Bossier City, LA
ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Guardian for Brookshire Grocery Arena in Bossier City, La. The Guardian position is fun, flexible, and allow for part time scheduling. The Guardian position is ideal for anyone with a great customerservice attitude and a flexible schedule.
Essential Duties and Responsibilities
Provide the primary level of guest assistance throughout the venue.
Required to have a thorough knowledge of building policies and procedures and event requirements.
Distribute venue information and updates.
Serve as ticket taker and/or usher distributing programs and escorting patrons to their appropriate seats.
Be available to listen to guests' compliments and complaints.
Provide ADA services and information to guests with disabilities and the elderly. Provide special accommodations for wheelchairs and other physically handicapped patrons, senior citizens, students and groups.
Make people feel special.
Keep floors and aisles clear of obstructions.
Reports any suspicious activity to your supervisor.
Reports to Events Coordinator in appropriate uniform, for assigned location.
Initiate eye contact with guests within 10 feet, smile, and stand straight and tall.
Avoid negative body language and show that you are confident and capable.
Preforms other related duties as assigned that are specific to the position and by Coordinator/ Manager.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
High School diploma or GED and one to three months related experience and/or training; or an equivalent combination of education and experience.
Skills and Abilities
Work independently, exercising judgment and initiative.
Remain flexible and adjust to situations as they occur.
Demonstrate exceptional skills in customer relations, communications and problem solving.
Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
Follow oral and written instructions and communicate effectively with others in oral and written form.
Other Requirements
Must be at least 18 years old
Must be able to pass background and reference checks.
Physical Demands
Must be able to stand for extended periods of time.
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document states or implies that these are the only duties to be performed by the employee occupying this position.
ASM is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$20k-26k yearly est. Auto-Apply 60d+ ago
Collections Representative In Office
ASC 4.6
Customer service representative job in Shreveport, LA
Benefits:
Competitive salary
Health insurance
Paid time off
At American Screening Corporation (ASC), we aim to be the global leader in medical testing by partnering with 5 million companies and delivering positive outcomes to 1 billion people.
The Accounts Receivable Specialist is responsible for managing customer billing, collections, and payment application for a rapid drug and alcohol test manufacturing company.
This in-office position supports daily financial operations by ensuring accurate invoicing, timely collections, and close collaboration with internal teams including sales, customerservice, shipping, and warehouse operations. This is a once in a lifetime opportunity to be on the ground floor of growing company with the latest technology developments projects that will serve 5 billion people.
Core Values:
American Screening Corporation fosters a culture that embodies the following core values:
Inspirational: Empowering teams to innovate and achieve greatness.
Disciplined: Upholding excellence and attention to detail in all endeavors.
Accountable: Ensuring transparency and trustworthiness in every action.
Execution: Delivering results with precision and efficiency.
Aligned: Synchronizing goals and values across the organization.
Transparency: Encouraging open communication and teamwork.
Key Responsibilities
Accounts Receivable & Billing
Generate and issue accurate invoices for rapid drug test kits, alcohol testing devices, and related products
Apply customer payments (checks, ACH, wire, credit cards) promptly and accurately
Reconcile customer accounts and investigate discrepancies
Maintain and monitor AR aging reports
Process credits, returns, and billing adjustments in coordination with customerservice and logistics teams
Collections & Internal Coordination
Follow up on past-due accounts via phone, email, and in-person communication when needed
Work closely with the sales, warehouse, and shipping teams to resolve invoice or delivery disputes
Maintain strong working relationships with internal departments to support timely payment
Escalate delinquent accounts according to company policy
Compliance & Recordkeeping
Maintain accurate customer files, including tax-exempt certificates and payment terms
Ensure compliance with internal accounting procedures and audit requirements
Assist with month-end close and audit preparation
Support customer credit reviews and account setup
Reporting & Process Improvement
Prepare weekly and monthly AR and collection reports for management
Assist with cash flow tracking and forecasting
Identify opportunities to improve billing accuracy and reduce Days Sales Outstanding (DSO)
Perform additional accounting and administrative duties as assigned
Qualifications
Required
2+ years of Accounts Receivable experience (B2B preferred)
Experience in a manufacturing, distribution, or healthcare-related environment
Strong attention to detail and organizational skills
Proficiency in accounting software (QuickBooks, NetSuite, SAP, or similar)
Working knowledge of Microsoft Excel
Strong verbal and written communication skills
Ability to work on-site during standard business hours
Preferred
Experience with medical devices, diagnostics, or regulated products
Familiarity with distributor, clinic, laboratory, or employer accounts
Knowledge of sales tax and tax-exempt customers
Associate's or Bachelor's degree in Accounting, Finance, or related field
Key Skills
Accounts Receivable & Collections
In-Office Team Collaboration
High-Volume Invoicing
Customer Account Reconciliation
Financial Reporting
Compliance & Documentation
Work Environment
On-site office within a manufacturing and distribution facility
Fast-paced, deadline-driven environment
Regular interaction with accounting, sales, customerservice, and warehouse teams
Standard business hours, Monday-Friday
Compensation: $35,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The National Drug & Alcohol Screening Association (NDASA) is a member-owned, member-driven, member-operated organization whose mission is to advocate for safe and drug-free workplaces and communities through legislative advocacy, education, training and excellence in drug and alcohol screening services. We offer a multitude of member benefits and discounts, keeping our members informed with weekly communications, a quarterly newsletter, a weekly podcast and Town Hall Meeting, monthly educational webinars and an annual conference. Our training, certification and accreditation programs are second to none. Member participation opportunities include committees, State Affiliates program, course re-seller training, promotions & sponsorships, and regional training events.
$35k yearly Auto-Apply 16d ago
Temporary Retail Sales Support
Maurices 3.4
Customer service representative job in Bossier City, LA
Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Temporary Retail Sales Support to join our team located at our Store 1715-Stirling Bossier-maurices-Bossier City, LA 71111.
Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today!
Position Overview:
Looking to work in a fast-paced environment? Join our team for the holiday season and earn some extra cash and a 40% discount. You'll get to help our customers find gifts for family and friends as well as dress themselves for all their holiday events! As a member of our team, you'll provide excellent service to our customers and make sure the store looks great! And we'll make sure you have fun while doing it! Apply today if you are people focused, goal oriented, have a flexible schedule. The above information has been designed to indicate the general nature and level of work performed by employees within this classification.
Location:
Store 1715-Stirling Bossier-maurices-Bossier City, LA 71111
Position Type:Temporary (Fixed Term)/Part time
Benefits Overview:
*********************************
Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
$33k-44k yearly est. Auto-Apply 20d ago
Inside Sales Representative
Sage Rental Services, LLC
Customer service representative job in Haughton, LA
Job Description
SAGE Rental Services is looking for an Inside Sales Representative to join our team. The Inside Sales Representative will be based out of our Shreveport, LA office and will be responsible for processing rental requests from our Outside Sales team as well as directly from customers.
Responsibilities
(including, but not limited to)
:
CustomerService
Assist walk-in customers and callers with counter sales and technical support
Responsible for answering branch phone and routing calls to appropriate personnel
Demonstrate products to customers upon request
Estimate date of delivery to customer based on knowledge of branch's production and delivery schedules
Act as a liaison between customers and other operations of the branch to ensure customer expectations are met, or exceeded, and maintain good will for future business
Administrative Duties
Emphasize salable features, quote prices and credit terms; prepare sales orders for transactions obtained by the Outside Sales team
Work with Outside Sales Representatives to keep account activities and literature up to date
Knowledgeable of company products, inventory, pricing, and delivery capabilities
Dispatch service calls as required and maintain appropriate call logs
Formulate bids on new and existing jobs and projects
Responsible for the day-to-day operation of the branch in the absence of a Branch Manager
Perform other tasks and duties as assigned
Requirements:
Must be 21 years of age and have a valid driver's license with a clean driving record
Must pass a pre-employment criminal background check and drug screen
High school diploma or GED with some college coursework
Must be able to work independently, prioritize and have the ability to work effectively with a variety of people
One to three years of work-related skill, knowledge, or customerservice experience
Technical/computer literacy skills, including but not limited to Microsoft Office, engine, rental industry software, etc.
Ability to build strong relationships with customers and display excellent communication skills
Ability to manage workflow in a timely and consistent manner and work well in a team environment
Strong level of recordkeeping and document control to ensure compliance with company policies, procedures, and weekly goal expectations
Ensure company workplace safety guidelines are followed and environmental standards are practiced when on duty or on site
Preferred:
Combination of education and customerservice experience
3-5 years of experience; Rental industry experience favorable
SAGE Rental Services specializes in the rental and sale of pumping, trench safety and general heavy equipment to the construction, municipal and industrial markets. We are dedicated to upholding our
“Core Values”, to Work Honest, Work Safe, Work Smart & Work Together
.
We provide Medical, Dental, Vision, Life, Disability and Supplemental benefits, along with a 401k option and employer match program.
SAGE is an Equal Opportunity Employer.
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$38k-62k yearly est. 14d ago
10747 Inside Sales
SBH Health System 3.8
Customer service representative job in Bossier City, LA
By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!
The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest!
Your role at Sally Beauty:
Build relationships and inspire loyalty.
Recommend additional and complimentary products.
Inform customers of current promotions and events.
Set up advertising displays and arrange merchandise to highlight sales and promotional events.
Ensure our customers are informed about and enrolled in our Loyalty program.
Complete transactions accurately and efficiently.
Maintain a professional store environment and communicate inventory issues.
Demonstrate our Sally Beauty Culture Values.
We have a range of different working schedules and hours to suit everyone's needs.
Why you'll love working here:
The people are creative, fun and passionate about beauty.
Generous product discount and free sample products.
You will receive a great education regarding our products.
You will have ample opportunity for growth.
You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements:
Legal wants you to know:
Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
$51k-67k yearly est. Auto-Apply 60d+ ago
Inside Sales Representative
Generator Supercenter
Customer service representative job in Shreveport, LA
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
About Generator SupercenterGenerator Supercenter is the company for all your generator needs. We provide high-quality models, have factory certified technicians for repairs and maintenance, and offer turnkey installations. We are the number #1 Generac dealer in North America. Our employees have extensive training to provide professional experience every step of the way. Our mission is …. To joyfully provide comfort and peace-of-mind for our customers. To be an outstanding partner to our suppliers. To change the lives of our team members by giving direction, respect, and the opportunity for financial growth. To think and act in alignment with our Creator. Job description Generator Supercenter is looking for a result driven Inside Sales Representative to actively work in our call center. Main job tasks and responsibilities: · Developing new sales opportunities using outbound lists from various CRM systems, emails, and lead follow-ups.· Communicating with customers to understand their needs and requirements and identify sales opportunities.· Proper phone etiquette.· Answering customers' questions, resolving their concerns, and providing additional information via calls and emails.· Explaining and demonstrating the functions and features of products and services.· Maintaining and improving the database of prospects and researching new leads.· Keeping up to date with product and service information and competitor offers.· Excellent customerservice skills and computer literacy skills. Tend to high volume of calls.· Basic understanding of Microsoft Excel and Word. · Monday - Friday, Hours are from 8-5
or
9-6. Occasional Saturdays as needed.· Competitive Pay: Hourly + Commission· Availability for growth. We are the Largest Residential Generator Installer in the state of Texas and are rapidly expanding across the US. Come be a part of our team! Compensation: $13.00 per hour
Join The Generator Supercenter Family - Here it's not just some catchy phrase; it's a lifestyle. We're looking for amazing people who believe in helping others, through the sales, installation, and maintenance of whole home generators that empower our customers with peace of mind, security, and freedom.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Generator Supercenter Corporate.
$13 hourly Auto-Apply 60d+ ago
Financial Services Representative
Worldacceptance
Customer service representative job in Bossier City, LA
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial ServicesRepresentative to guide customers on their financial journey. As a Financial ServicesRepresentative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The primary responsibility of the Financial ServicesRepresentative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customerservice which is an essential part of marketing the branch and Company culture.
Hourly Pay: $15
What you'll do:
Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customerservice, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Other duties include but are not limited to:
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.
Experience (and Requirements) that will WOW us!
Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
To perform this job successfully, an employee must have basic computer skills.
A valid driver's license & access to a dependable vehicle.
Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.
Why World?
We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of Financial Services Reps to management.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, vacation time, and a 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We'll get you home for dinner: your life outside of work is priority #1
You'll make a positive impact on the lives of the customers you serve.
Who is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care.
Physical Demands and Working Conditions:
• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.
Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
$15 hourly Auto-Apply 13d ago
Learn more about customer service representative jobs
How much does a customer service representative earn in Bossier City, LA?
The average customer service representative in Bossier City, LA earns between $22,000 and $37,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in Bossier City, LA
$28,000
What are the biggest employers of Customer Service Representatives in Bossier City, LA?
The biggest employers of Customer Service Representatives in Bossier City, LA are: