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Customer service representative jobs in Bowling Green, KY - 224 jobs

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  • Call Center/Customer Service Rep

    Collabera 4.5company rating

    Customer service representative job in Bowling Green, KY

    Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom). We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 50 offices across the globe with a presence in ten countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Day2Day: handling inbound customer service calls Qualifications Requirements: 3 months of customer service experience Strong communication over the phone Ability to work on multiple monitors Able to show up to work on time Plusses: Call Center experience Bilingual (Spanish) Additional Information To know more or discuss regarding this opportunity, please contact: Nishita Honest ************ *******************************
    $26k-33k yearly est. Easy Apply 60d+ ago
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  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Customer service representative job in Bowling Green, KY

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $25k-31k yearly est. 2d ago
  • Personal Lines Client Associate I

    Houchens Insurance Group

    Customer service representative job in Bowling Green, KY

    Full-time Description Are you a motivated individual who enjoys stability and a systematic approach to success? Join our team in a role that ensures a secure foundation for both our clients and your career growth. What is Houchens Insurance Group? We are a 100% employee-owned company with a great culture and excellent benefits. We're big on growing and celebrating the talent that we hire. Houchens Insurance Group is dedicated to embodying the three fundamental pillars of service: 1. Clients 2. Co-owners 3. Communities By placing equal emphasis on meeting the needs of our clients, fostering a supportive environment for our co-owners, and actively contributing to the betterment of our communities, we strive to create a positive and impactful experience for all. What you will receive… Variable compensation with unlimited growth based on your performance. Ownership in the company in the form of stock via the Houchens Industries ESOP, the largest 100% owned company in the world. Long-term career with substantial development and advancement opportunities. Opportunity to lead and operate within a production team model to ensure efficient operations and optimal output. Comprehensive medical, dental, and vision plans, and many more supplemental benefits. Work-life balance Plus, much more! To learn more about Houchens Insurance Group, visit us on LinkedIn . Summary Provides technical support to department personnel in processing personal lines insurance policies. Such serving will include verbal and written communication internally with staff and externally with current clients and other office support activities. 50% Client/Policy Services Provides daily support to Client Advisors and personal line accounts. Completing applications for new business policies and renewals. Sending applications to companies. Checks all lines of personal insurance for accuracy and rates for new and renewal business. Updating computer records; issues invoices for agency bill policies. Updating the computer upon receipt of policies. Using various company websites (quoting, MVRs, etc.) Checking renewal premiums for remarketing rate comparisons and quotes. Maintaining all supplies from companies, including company forms, cancellations, and endorsements for the department. Learning all Personal Lines service standards and procedures, including daily service and building relationships with clients and with insurance companies. Developing and maintaining Client Advisor confidence in job knowledge, judgment calls, and awareness of current industry trends and developments. 30% Office Administration/File Management Documenting all correspondence, following up for necessary information updates and keeping the client files organized and up to date. Thoroughly completing assigned policy audits. 10% Teamwork Works together with team and with other departments, such as Marketing and Claims; including conferencing with Producer or Client Advisor to discuss the execution of strategies. Manages PTO to work with departmental needs. Volunteers to back up and/or assist others as needed. 10% Determination Displays commitment and initiative to meet department and agency education goals as set forth in the organization's education program. Requirements Education and/or Experience Bachelor's degree from a four-year college or university; or one to two years related insurance experience and/or training; or equivalent combination of education and experience. Certifications Must hold applicable state insurance license or have the ability to obtain such within 90 days of employment. Must be able to obtain insurance designations as set forth by the organization's education plan.
    $33k-56k yearly est. 60d+ ago
  • Customer Service Representative - Bowling Green, KY

    Kedia Corporation

    Customer service representative job in Bowling Green, KY

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $25k-33k yearly est. 1d ago
  • Call Center Customer Service Rep II

    Partnered Staffing

    Customer service representative job in Bowling Green, KY

    Kelly Services in partnership with Nissan is currently seeking high skilled individuals to fill Production Technician openings at the Nissan manufacturing plant located in Canton, MS. Job Description Job Responsibilities Include: Provide high quality customer service to customers via telephone. Resolve customer inquiries, billing disputes and correct payment errors. Provide customers with account information and manage account maintenance. Assist customers with accepting phone payments on accounts. Research customer problems, and assessing customer needs as needed. Manage in-office filing systems. Will receive 4 weeks of training. Calls will be monitored and you will be coached based on those monitors. Job Requirements High School Diploma or equivalent Ability to quickly gain knowledge of all assigned products. Ability to solve problems rapidly. Good keyboard and PC skills using word processing and spreadsheet software. Call Center experience preferred. Professional telephone demeanor. Good verbal and written communication skills Ability to work accurately under time constraints Additional Information All your information is kept confidential as per EEO standards. Why is this a great opportunity? The answer is simple…working at our client is more than a job; it's a career. The opportunities are diverse whether you are right at the start of your career or whether you are looking for new challenges this is the job for you, so be quick and apply now!
    $25k-33k yearly est. 1d ago
  • Customer Service Representative #1925

    Fivestar Careers

    Customer service representative job in Bowling Green, KY

    General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean. Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated. Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products. Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards. Maintain PAR levels in the Deli (Cold and Hot). Promote FiveStar specials by informing customers and suggestive selling on each transaction. Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers. Clean floors, restrooms, parking lots, and all other areas around the store. Practice safe working habits that align with company safety rules. Comply with all local, state, and federal laws. Follow all company policies as outlined in the FiveStar employee handbook. Minimum Qualifications: At least 18 years old. Ability to multi-task to meet customer's needs. Professional appearance and a positive attitude. Team player, honest, hardworking, and excellent attendance. Basic Computer Skills. Physical Requirements: Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays. Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation. Ability to work in varying seasonal weather conditions. FiveStar is an Equal Opportunity Employer.
    $25k-33k yearly est. 60d+ ago
  • Call Center Representative

    Insight Global

    Customer service representative job in Goodlettsville, TN

    One of our top Retail clients in Goodlettsville, TN is looking to bring on some Call Center Representatives to help support their Human Resources Shared Services team. This candidate will be responsible for answering calls, handling a variety of transactions related to HR policies including areas such as benefits, leave administration, employment center questions, etc. In this role, you will need to evaluate and analyze the employee request/concern, interpret the situation, determine the appropriate resolution, escalate as necessary, and communicate the resolution and/or escalation to the customer. Finally, they will then prepare appropriate documentation and process the necessary paperwork. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 2-3 years of experience in a call center setting (high volume) - Highschool Diploma - Soft Skills: communication, multitasking, and strong phone presence - Human Capital Metrics (Oracle, workday, Lawson) - Payroll or HRIS system experience
    $23k-31k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Lauren Tullos-State Farm Agent

    Customer service representative job in Hendersonville, TN

    Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Lauren Tullos - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-34k yearly est. 29d ago
  • Customer Service Representative

    QCHI/Lendnation Open Career

    Customer service representative job in Hendersonville, TN

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! will work at our Store 4609 located at 314 W. Main St. Hendersonville, TN 37075. The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! As a Customer Service Representative you will: Complete cash transactions for our customers Initiate customer loans Contact customers about past due payments Work rotating shifts and some Saturdays. You will have Sundays off! As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance Ability to work with minimal supervision Reliable attendance is an essential requirement of the position Must be at least 18 years of age Must have proof of eligibility to legally work in the United States We offer our Customer Service Representatives: Monthly bonus program Steady hours, Paid Time Off, Paid Holidays BENEFITS: 401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance *Benefits available to full time employees. Each benefit available at varying lengths of employment. ABOUT THE COMPANY QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses. Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate. The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale. Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company. This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative
    $26k-34k yearly est. 42d ago
  • Call Center Representative

    Jen-Hill Construction Materials

    Customer service representative job in Hendersonville, TN

    About Us : Jen-Hill Construction Materials is family owned and operated. Since 1991, Jen-Hill has worked with contractors, engineers, and government agencies to solve problems with innovative products and services. With two Tennessee locations and relationships with highly regarded manufacturers, Jen-Hill delivers cost effective solutions to the construction industry. Currently working with a client who is seeking Call Center Representatives in the Indianapolis area! Our client is looking for sharp, motivated, and flexible individuals who are looking to gain experience and get a foot in the door with a thriving, well-known company. Call Center Representative Responsibilities: Provide superior customer service within a fast-paced environment Answer phone calls, reply to emails, and resolve customer issues Manage the needs of customers independently Update account information in a comprehensive database Maintain quotas, goals, and metrics Notate and determine issues with customers and their inquiries accurately Call Center Representative Requirements: One year of recent phone-based experience in a sales, telemarketing, call center, collection, or customer service environment Ability to work well independently and also contribute to the overall success of the team Excellent oral and written communication skills Superior interpersonal skills and strong attention to detail Ability to multi-task effectively and flexible to adapt to change If you are interested in the Call Center Representative position and qualify based on the previously mentioned requirements, please apply today!
    $23k-31k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Matthew Thomson-State Farm Agent

    Customer service representative job in Gallatin, TN

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-34k yearly est. 29d ago
  • Customer Service Representative

    Aespatech

    Customer service representative job in Park City, KY

    AespaTech recruitment professionals take a consultative approach to understand your staffing requirements and source top quality candidates to our clients for a short term project, contract to hire or a permanent placement. We have provided quality consultants to fill many different information technology needs. AespaTech offers a variety of IT consulting services to support you in getting the job done as we have a proven system in place to screen, interview, evaluate and recruit qualified candidates for your IT projects by carefully matching consultants and client requirements, we create a partnership between our clients and our consultants. Job Description Customer Service Representative Site: Louisville, KY Bachelor's degree is MUST Duration: 06 MOnths Summary: The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client's issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. Job Responsibilities: · Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. · Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. · Refer unresolved customer grievances to designated departments for further investigation. · Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. · Obtain and examine all relevant information to assess validity of complaints and to determine possible causes. · Solicit sale of new or additional services or products. Skills: · Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. · Ability to work independently and manage one's time. · Ability to accurately document and record customer/client information. · Previous experience with computer applications, such as Microsoft Word and PowerPoint. Qualifications Bachelor's Degree 5-7 years customer service related experience required. Additional Information All your information will be kept confidential according to EEO guidelines.
    $25k-33k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Steve Crisp-State Farm Agent

    Customer service representative job in Greenville, KY

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers. Provide exceptional customer service in person, on the phone, through email and other communication channels. Help customers update and make policy changes as needed. Assist with customer retention strategies. Assist sales team with scheduling appointments. Help customers file claims and follow-up as needed. As an Agent Team Member, you will receive... 401k Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency License reimbursement Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $25k-33k yearly est. 30d ago
  • Front Desk Guest Service Representative

    Red Roof Inn

    Customer service representative job in Goodlettsville, TN

    Job Title: Front Desk Guest Service Representative The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. This position is critical to ensure quality service to our guests and upholding hotel standards, while working with members of the hotel team, maintaining room quality as well as safety and security of the hotel. Duties and Responsibilities ● Welcome guests with friendly greeting and smile and perform all guest related services. (i.e. wake up/courtesy calls; handle concerns/complaints/requests; provide coffee/newspaper and location information; keep lobby clean and orderly). ● Handle reservation requests; check guests in/out; handle guest accounting and cashier functions. ● Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales. ● Maintain confidentiality of guest information and pertinent hotel data. ● Perform daily cash count; prepare bank deposit and review of audit packages. ● Complete reporting for daily occupancy/revenue, weekly inn operations, expenditures ledger and update corporate memorandum and/or operations manuals. ● Communicate with Inn Management and other GSRs, as needed, about problems, requests and/or concerns regarding guests or rooms. ● Work with housekeeping to communicate checkouts, stay-overs, sleepers, skips, rooms cleaned and rooms in need of maintenance. ● Cross train in all front desk shifts and other departments in the hotel; Train new hires in front desk functions. ● Night Audit shift requires daily reconciliation of transactions and preparing audit package for hotel Management approval. ● Comply with all OSHA standards. ● Provide special services for guests upon request. ● Assist in coordinating special events (i.e. holiday gatherings, bus tours, on-site, etc.). ● Performs other duties as assigned. Qualifications ● 1-2 years in a previous customer service position preferred. ● Basic office skills (i.e. math, cash handling, computer skills, timekeeping, etc.). ● Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff. ● Must be able to easily and frequently change from one task to another while operating a computer and/or switchboard and work with minimal supervision. ● Basic English communication (verbal and written) skills are required. ● May be required to work nights, weekends, and/or holidays. Working Conditions Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. The position may come into contact with pets. The employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business needs. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required qualifications: * Legally authorized to work in the United States Preferred qualifications: * 17 years or older * Able to comfortably lift 50 lbs Wage $12.00 to $14.00 hourly
    $12-14 hourly 29d ago
  • Customer Service Rep(01381) - 30 shelton lane

    Domino's Franchise

    Customer service representative job in Russellville, KY

    Taking orders over phone and in person Dealing with customer concerns Greeting customers within 10 seconds Up selling Cash handling Keeping the customer area clean Assisting Pizza Makers with toppings and dough. flexible hours great attitude high energy maintain all image standards set by DPI
    $25k-33k yearly est. 3d ago
  • Community Marketing Representative

    Mr. Rooter of Hendersonville

    Customer service representative job in Hendersonville, TN

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Paid time off NOW HIRING: Community Marketing Representative MR. ROOTER PLUMBING (WEEKENDS) Are you outgoing, energetic, and love talking to people? Mr. Rooter Plumbing of Hendersonville is looking for a Brand Ambassador to represent our company at local events every weekend! We have full time positions and part time positions. Full time would be Friday to Monday. Part time would be Saturday and Sunday. If you enjoy being out in the community, meeting new people, and helping homeowners connect with trusted services this role is for you. Position: Brand Ambassador Part-Time (Weekends Only) Great for students, stay-at-home parents, or anyone looking for extra income! What Youll Do As our Brand Ambassador, youll be the friendly face of Mr. Rooter Plumbing at community events, festivals, markets, and local gatherings. Your responsibilities will include: Finding and attending local weekend events Setting up and breaking down the Mr. Rooter booth Engaging with homeowners in a fun, friendly way Sharing information about our plumbing services Booking consultations so one of our licensed techs can visit their home Answering simple questions (no technical knowledge required) Representing the Mr. Rooter brand with professionalism and enthusiasm What We Offer Competitive hourly pay + bonuses for booked consultations Flexible weekend schedule All booth materials & setup items provided Fun, supportive company environment Training so you feel confident and prepared Opportunity to grow into full-time marketing or customer service roles Who Were Looking For Outgoing, people-focused personality Comfortable talking with strangers Reliable and punctual Must be able to work every weekend Must have reliable transportation Professional appearance and communication No plumbing experience needed just enthusiasm!
    $31k-52k yearly est. 15d ago
  • Event Marketing Representative

    Mr. Handyman of E. Nashville and Hendersonville

    Customer service representative job in Hendersonville, TN

    Job DescriptionBenefits: Flexible schedule 401(k) matching Bonus based on performance Dental insurance About the Role Were looking for an energetic and outgoing Event Marketing Representative to be the face of Mr. Rooter Plumbing and Mr. Handyman at local home shows, fairs, festivals, and community events. This is a fun, part-time weekend positionperfect for someone who loves talking with people, representing trusted local brands, and helping homeowners connect with services they need. Youll play a key role in building awareness, creating positive first impressions, and helping our team generate new leads. What Youll Do Represent Mr. Rooter and Mr. Handyman at local events, expos, and shows Engage with attendees, share information, and answer basic questions about our services Collect contact information from potential customers and schedule appointments Set up and take down displays, signage, and marketing materials Work closely with our marketing and management team to ensure each event runs smoothly Who Were Looking For Outgoing, positive personality you enjoy talking to people and building connections Reliable and professional youll be the face of our brands Comfortable working on weekends (FridaySunday, depending on event schedule) Able to stand for extended periods and help with light event setup Sales or customer service experience is a plus (but not required!) Why Join Us Competitive hourly pay + bonuses for qualified leads Flexible weekend schedule Fun, energetic team environment Opportunity to grow into a full-time marketing or customer service role Be part of two respected, community-focused brands that truly value people.
    $31k-52k yearly est. 24d ago
  • Inside Sales Representative

    Foreword Companies

    Customer service representative job in Hendersonville, TN

    Inside Sales Representative About Us: CDF Distributors is an online leader in commercial doors, frames, and hardware (Division 8). Through our innovative Pro Builder website, we simplify the purchasing process for businesses nationwide. We're not just selling products-we're transforming an industry with technology, transparency, and top-tier customer service. Position Overview: We're looking for a driven Inside Sales Representative to join our fast-growing team. This is a consultative sales role focused on converting warm leads into satisfied customers. If you thrive in a fast-paced environment, enjoy helping businesses find the right solutions, and appreciate being part of a goal orientated team, we want to hear from you! What You'll do: · Engage with warm leads via outbound calls, emails, and follow-ups · Respond to inbound inquiries with professionalism and urgency · Guide customers through the quoting and ordering process · Review and revise quotes to ensure accuracy and alignment with customer needs · Participate in ongoing training and development · Deliver exceptional customer service at every touchpoint What You'll Bring: · Prior experience in sales or a call center environment is highly preferred · Familiarity with CRM systems (e.g., Salesforce, HubSpot, etc.) · Strong communication skills-both verbal and written · Ability to multitask, prioritize, and manage time effectively · High attention to detail and commitment to excellence · Reliable attendance and a positive, team-oriented attitude Why Join Us? Our company offers a competitive salary, paid time off, and excellent benefits, including, but not limited to FREE medical coverage for our employees, dental, vision, life insurance, 401K matching, company profit incentive bonus, paid training, and a new hire bonus. We are an equal opportunity employer. Job Type: Full-time, Monday - Friday 7:30am to 4:30pm
    $29k-47k yearly est. 11d ago
  • Call Center Customer Service Rep II

    Partnered Staffing

    Customer service representative job in Bowling Green, KY

    Kelly Services in partnership with Nissan is currently seeking high skilled individuals to fill Production Technician openings at the Nissan manufacturing plant located in Canton, MS. Job Description Job Responsibilities Include: Provide high quality customer service to customers via telephone. Resolve customer inquiries, billing disputes and correct payment errors. Provide customers with account information and manage account maintenance. Assist customers with accepting phone payments on accounts. Research customer problems, and assessing customer needs as needed. Manage in-office filing systems. Will receive 4 weeks of training. Calls will be monitored and you will be coached based on those monitors. Job Requirements High School Diploma or equivalent Ability to quickly gain knowledge of all assigned products. Ability to solve problems rapidly. Good keyboard and PC skills using word processing and spreadsheet software. Call Center experience preferred. Professional telephone demeanor. Good verbal and written communication skills Ability to work accurately under time constraints Additional Information All your information is kept confidential as per EEO standards. Why is this a great opportunity? The answer is simple…working at our client is more than a job; it's a career. The opportunities are diverse whether you are right at the start of your career or whether you are looking for new challenges this is the job for you, so be quick and apply now!
    $25k-33k yearly est. 60d+ ago
  • Customer Service Representative #8000

    Fivestar Careers

    Customer service representative job in Portland, TN

    General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean. Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated. Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products. Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards. Maintain PAR levels in the Deli (Cold and Hot). Promote FiveStar specials by informing customers and suggestive selling on each transaction. Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers. Clean floors, restrooms, parking lots, and all other areas around the store. Practice safe working habits that align with company safety rules. Comply with all local, state, and federal laws. Follow all company policies as outlined in the FiveStar employee handbook. Minimum Qualifications: At least 18 years old. Ability to multi-task to meet customer's needs. Professional appearance and a positive attitude. Team player, honest, hardworking, and excellent attendance. Basic Computer Skills. Physical Requirements: Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays. Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation. Ability to work in varying seasonal weather conditions. FiveStar is an Equal Opportunity Employer. #INDCSR4
    $26k-34k yearly est. 60d+ ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Bowling Green, KY?

The average customer service representative in Bowling Green, KY earns between $22,000 and $37,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Bowling Green, KY

$29,000

What are the biggest employers of Customer Service Representatives in Bowling Green, KY?

The biggest employers of Customer Service Representatives in Bowling Green, KY are:
  1. Maximus
  2. Fivestar Careers
  3. MCC Holdings Inc
  4. Partnered Staffing
  5. Collabera
  6. David's Bridal
  7. Independence Bank
  8. Kedia Corporation
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