E-Services Specialist
Customer service representative job in Tulsa, OK
We are seeking a skilled E-Services Specialist to join our team. In this role, you will be responsible for configuring and implementing our E-Service module for clients, providing support and troubleshooting, training end-users, conducting routine software testing, and maintaining project documentation. You will collaborate with Project Management, Sales, and accounting teams to ensure successful implementation and customer satisfaction.
Day-to-Day Responsibilities:
Configuring E-Services modules to meet client preferences, completing both back end and front-end configuration of the software.
Diagnosing and resolving E-Services software application issues, documenting solutions, and ensuring customer satisfaction.
Training Practice or Office Managers in specialty medical and dental offices on E-Services products.
Conducting routine maintenance checks of software to ensure proper functionality, following up on reported bugs and issues.
Maintaining project status by tracking it in an internal project management software and ensuring project timelines are met.
Creating and maintaining documentation to track processes, procedures, troubleshooting, and training.
Required Skills:
Attention to detail and analytical thinking skills to configure software modules according to client preferences.
Proficiency in computer skills to conduct routine software testing and troubleshooting.
Excellent verbal and written communication skills to effectively train end-users and document project details.
Strong time management and problem-solving skills to manage multiple tasks and prioritize responsibilities.
Ability to work collaboratively in a team environment and maintain customer satisfaction.
Familiarity with medical/dental office workflow and E-Prescribe is a plus.
If you are passionate about software implementation, have strong communication and problem-solving skills, and thrive in a team environment, we encourage you to apply for this exciting opportunity as an E-Services Specialist.
Customer Accounts Advisor
Customer service representative job in Tulsa, OK
The hourly range for this position is $12.75 to $13.50. This position is also eligible for incentive pay based on performance.
Customer Accounts Advisor
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on full-time and part-time employment status.
Customer Service Representative
Customer service representative job in Broken Arrow, OK
Job Description
is located onsite in Broken Arrow, Oklahoma***
WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.
We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.
SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Personally exhibits, recruits and coaches associates consistent with BlackHawk Core Behaviors
Responsible for promoting culture of safety
Respond appropriately and in a timely manner to all customer and Account Manager incoming communications.
Analyze and assess customer needs completely and accurately with efficiency.
Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines.
Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material's to fill customer orders.
Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders.
Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue.
Develop a detailed working knowledge of BlackHawk policies, procedures and practices.
Maintain a deep understanding of the BHID systems (including P21, OS ticket, ServiceNow, SharePoint, and Compass), suppliers' systems/websites and usage of those systems.
Perform all work in accordance with the company documented ISO processes and procedures utilizing appropriate company systems.
Perform other duties as assigned
QUALIFICATIONS:
Excellent written and verbal communications skills utilizing phone, email and instant message.
Excellent critical thinking skills to analyze and solve problems.
Diligent and detail oriented.
Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines.
Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user.
Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.)
Experience in industrial field, B2B sales and customer service.
SUPERVISORY RESPONSIBILITIES:
No direct supervisory responsibility.
EDUCATION and/or EXPERIENCE:
High school diploma or equivalent required.
Minimum 1 year previous experience in customer service or inside sales preferred.
Experience in cutting tools, abrasives and MRO areas preferred.
Experience with Microsoft office suite required.
CERTIFICATES, LICENSES, REGISTRATIONS:
None required
WORK ENVIRONMENT:
Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment.
Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.
PPE REQUIRED:
Wrist rest for keyboard and mouse pad
BENEFITS:
Health Insurance BCBS of OK HDHP
HSA with Employer match (must meet criteria)
Dental and Vision Insurance
401K Plan and Company Match
FSA (Full FSA, Limited FSA, and Dependent FSA)
Company paid Long Term and Short-Term Disability
Company paid basic Life Insurance and AD&D/
Supplemental life and AD&D/Dependent life
Ancillary Critical Illness Insurance (Wellness Rider Included)
Ancillary Accident Insurance (Wellness Rider Included)
Ancillary Hospital Indemnity
Employee Assistance Program (EAP) - Includes concierge services and travel assistance.
Paid Time Off
Holiday Paid Time Off
Gym Reimbursement
Quarterly Wellness challenge with a chance to will money or prizes
Tuition Reimbursement - after 1 year of employment
*BlackHawk Industrial is an Equal Opportunity Employer
**As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
Licensed Insurance Customer Service
Customer service representative job in Owasso, OK
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role:
1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Owasso, OK. This is an in-office position.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Salary plus Bonus
Paid Time Off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Rep - Part Time
Customer service representative job in Tulsa, OK
About MetroLink Tulsa:
MetroLink Tulsa is the public transportation provider for the Tulsa area, offering fixed-route bus service, paratransit, and on-demand rides to help people get where they need to go. At Metrolink Tulsa, we're not just about moving people from point A to point B; we're about connecting lives, building community, and making every ride a positive experience! We're a team that believes in the power of reliable transportation to transform daily routines and empower our city. If you're ready to make a real impact, one friendly ride at a time, you've found your destination!
Are you a natural problem-solver who enjoys helping others? Do you have a knack for turning a simple question into a great customer experience? MetroLink Tulsa is looking for a Customer Service Representative to be the welcoming voice of our transit system. In this role, you will be a vital link between our community and the services they rely on every day. You'll use your expertise and positive attitude to help people navigate the city, get where they need to go, and feel confident in our services.
What You'll Do:
Be a Transit Expert: You'll be the go-to person for all things related to MetroLink Tulsa's services. Whether it's a call, an email, or an in-person question, you'll provide accurate information on bus routes, schedules, and policies.
Guide and Educate: You'll help passengers plan their trips, find bus stops, and even suggest alternative ride options when needed. Your goal is to make using public transit simple and stress-free.
Listen and Solve: You will handle customer inquiries and concerns with professionalism and courtesy, ensuring every person feels heard and respected. When a complaint or complement comes in, you'll be the one to document it.
Connect with the Community: You'll build relationships with people from all walks of life, from daily commuters to first-time riders. Your friendly and helpful demeanor will make a real difference in their day.
Maintain Your Skills: You'll stay proficient in MetroLink Tulsa's computer software to efficiently manage information and assist customers. You'll also work closely with your team and management to stay up to date on all policies and procedures.
What You'll Need to Succeed:
Knowledge of Tulsa: A strong understanding of the Tulsa area, including addresses and nearby streets, is a plus.
Communication Skills: You must be an excellent communicator-both verbally and in writing-with a friendly and professional tone. Must have excellent computer skills.
Problem-Solving Abilities: The ability to think on your feet, multitask, and manage your time effectively is essential.
A Positive Attitude: We are looking for someone who is courteous, patient, and has a great attitude toward every person they interact with.
Availability: Must be willing to work evenings, nights, weekends, and some holidays as needed.
Why This Position is Fulfilling
This isn't just a job where you answer phones; it's a role where you have a direct and tangible impact on your community. Every call you answer helps someone get to their job, a doctor's appointment, or home to their family. You are a crucial part of the system that keeps the city moving.
You'll be a source of calm and clarity for people who may be feeling stressed or lost. By providing accurate information and a helpful attitude, you'll not only solve their immediate problem but also build trust in a vital public service. You will feel a genuine sense of purpose knowing that your work contributes directly to the well-being and mobility of the residents of Tulsa and surrounding areas. This is an opportunity to make a real difference, one conversation at a time.
Great Benefits!
Free Employee Health Insurance, Long Term Disability, Life Insurance
Vision, Dental and Supplemental insurance available
Pension & 457b retirement
Vacation, Sick & Holidays
The preceding description is intended to describe the general content, identify the essential functions, and set forth the performance of this job. It is not intended to be construed as an exhaustive statement of duties, responsibilities, or requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. EOE/AA and Drug Free.
Auto-ApplyCustomer Service/Service Advisor
Customer service representative job in Tulsa, OK
The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status.
Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience.
Bosselman has many benefits to offer you that you will not find anywhere else like:
Paid vacation
401K and matching contributions
Health, dental and vision insurance
Short and long term disability insurance
Life insurance
A clearly defined path for growth
On-demand pay with PayActiv (access to earned but not yet paid wages)
And much more!
Bosselman offers on-demand pay (access to earned but not yet paid wages) through:
Responsibilities
Greets customers promptly and provides friendly competent customer service.
Coordinates the service center's scheduling and workflow.
Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs.
Answers customer questions about service outcomes and consults with the Technicians as needed.
Understands marketing and sales strategies to finalize all transactions.
Consults with Technicians about needed repairs and communicates those needs with the customer.
Comprehends the industry needs by increasing knowledge of products and services.
Understands the customer's need and be able to communicate those needs to the Technicians and vice versa.
Responsible for keeping all customer facing items cleaned, stocked, and up to date.
Responsible for receiving merchandise, stocking, and updating pricing for all showroom products.
Maintains a complete understanding of the Boss Shop Warranty process.
Assigns work to all technicians within the guidelines of the company.
Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers.
Reports for work in a timely manner when scheduled.
Additional Job Duties:
Assists with other duties as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Qualifications
Education and/or Experience (include certs or licenses needed):
Retail or guest service experience preferred.
Minimum Qualifications:
Valid Driver's license and insurable to drive.
Able to maintain working knowledge of parts inventory.
Able to complete the Service Advisor New Team Member Training within the first 90 days of employment.
Able to work on the computer system efficiently.
Ability to read, write and perform math skills.
Must possess a positive, enthusiastic attitude.
Must be flexible with the ability to adapt to change when required.
Demonstrates excellent communication skills.
Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings.
Must have reliable transportation and phone.
Must be able to communicate in English. - IF APPLICABLE
Able and willing to deliver friendly, courteous, and prompt customer service.
Able and willing to work cooperatively with other team members.
Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company.
The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
Auto-ApplyInside Sales Representative
Customer service representative job in Broken Arrow, OK
Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
We are looking for an Inside Sales Representative to join our Rexel Automation Solutions team in Broken Arrow, OK!
Summary:
Employee's level and pay will be dependent on their level of experience, knowledge, and capabilities. The Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from existing customer base.
What You'll Do:
* Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate
* Assist outside sales personnel by processing priority transactions
* Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers
* Prospect for new accounts within a specified geographical territory
* Manage a defined customer base and establish and maintain customer relationships
* Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root-cause analysis
* Process product quotations/proposals and provide continuous follow up throughout the completion of the customer's purchasing cycle
* Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends
* Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge
* Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources
* Other duties as assigned
Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
Qualifications
* 2+ years of customer service, sales, or electrical distribution experience
* High School or GED - Required
* Ability to handle basic/intermediate issues and problems
* Basic/intermediate product and application knowledge essential
* Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs
* Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills
* Ability to prioritize and manage multiple tasks and deadlines
* Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence
* Highly self-motivated
* Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM)
* Ability to work overtime as needed
Additional Information
Physical Demands:
* Sit: Must be able to remain in a stationary position - Constantly - at least 51%
* Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50%
* Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51%
* Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20%
* Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20%
* Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Occasionally - up to 20%
Weight and Force Demands:
* Up to 10 pounds - Frequently - 21% to 50%
* Up to 25 pounds - Frequently - 21% to 50%
* Up to 50 pounds - Occasionally - up to 20%
Working Environment:
* Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20%
* Exposed to electrical hazards; risk of electrical shock - None
* Handles or works with potentially dangerous equipment - Occasionally - up to 20%
* Travels to offsite locations - Occasionally - up to 20%
Disclaimer:
"Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law."
Our Benefits Include:
* Medical, Dental, and Vision Insurance
* Life Insurance
* Short-Term and Long-Term Disability Insurance
* 401K with Employer Match
* Paid vacation and sick time
* Paid company holidays plus flexible personal days per year
* Tuition Reimbursement
* Health & Wellness Programs
* Flexible Spending Accounts
* HSA Accounts
* Commuter Transit Benefits
* Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
* Employee Discount Programs
* Professional Training & Development Programs
* Career Advancement Opportunities - We like to promote from within
Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
CX Customer Experience (Accounts Receivable) Representative
Customer service representative job in Tulsa, OK
R10081393 CX Customer Experience (Accounts Receivable) Representative (Open)
We are looking for you!
This role is a hybrid role in Tulsa, OK
Quentin Chavis Jr. / *************************** / ************
The Customer Experience (CX) Representative is responsible for the daily tasks related to collection efforts of a portfolio of customer accounts and resolving customer issues related to billing, pricing, cylinder discrepancies, cash applications, as well as various other customer issues. The CXR will effectively communicate and support the Division's collection goals, while providing quality customer service.
Identify account risks, potential credit problems, spotting AR trends, disputes, and other customer issues. Service oriented, effective communications, follow up skills, critical thinking, team player, conflict resolution skills, adaptability, active listening, decision making, extreme ownership, and empathy.
Communicates potential risks to CX Supervisor, as well as field contacts (Branch Manager, Account Manager, Area Sales Manager, or District Manager).
Escalate significant matters to Accounts Receivable Supervisor and up.
Contact customers regarding invoices/accounts which are past due. Provide information as requested in order to facilitate a quick remittance. Obtain future pay information.
Review/release/escalate sales on a routine basis throughout the work day.
Prioritize portfolio so collection efforts result in maximum benefits. Watch for key indicators when a customer account is falling behind, becoming delinquent.
Maintain quality relationships with branch managers, account managers, district managers and AVPs. These relationships can be critical with collection efforts. Involve regional collections managers when possible and keep them informed of issues at all times.
Documentation is critical, log conversations, e-mails and other communications. Organize documentation to facilitate follow-up efforts. Initiate appropriate follow-up action on mail returned as undeliverable.
Identify errors and discrepancies on customers' accounts. Create, investigate, and resolve disputes from beginning to end.
General understanding of all other CX disciplines: cash apps, data integrity, account set up, credit, tax, cylinder assets, analytics, disputes, credit memos, pricing
Utilize customer service skills at all times to ensure collections efforts do not impair customer relationships.
________________________Are you a MATCH?
Required Qualifications:
High School Diploma/GED required
Prior experience in credit & collections, accounts receivable, finance and/or related field
Proficient in Google suite applications and Microsoft Office (Word, Excel)
A strong “customer service” mindset and the ability to use collaborative and non-adversarial approaches in achieving diverse goals. Ability to build positive relationships and strive to understand customer's needs, both internal and external.
Preferred Qualifications:
Associate's degree in Business, Accounting or related-field preferred
Prior experience with SAP or an ERP system is highly preferred
Bilingual (Spanish) a plus, but not required.
________________________
Benefits
We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.
We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children.
Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program.
_________________________
Your DIFFERENCES enhance our PERFORMANCE
At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
_________________________
About Airgas
Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.
Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.
Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose.
_________________________
Equal Employment Opportunity Information
We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.
Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.
_________________________
California Privacy Notice
Auto-ApplyCustom Cabinet Sales Rep.
Customer service representative job in Tulsa, OK
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Tulsa area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
Customer Service Advisor - Migrant Help
Customer service representative job in Tulsa, OK
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
Customer Service Representative
Customer service representative job in Tulsa, OK
Job Description
CUSTOMER SERVICE REPRESENTATIVE
Department: Network Operations
Reports To: Supervisor, Customer Service
As a Customer Service Representative, you are the face of our company and make the first impression on our customers. This is a fast-paced role that requires a shift in focus multiple times per hour and prioritization of work as it arises. The Customer Service team handles all incoming tasks such as onboarding new customers, existing customer account inquiries, payment postings, add-on requests, resource coordination and interdepartmental communication. You will provide day-to-day support to ensure incidents and customer requests are managed in accordance with quality standards and the goals of the company are achieved.
RESPONSIBILITIES
High School diploma or GED
Strong critical thinker
Excellent communication skills (written and verbal) and interpersonal skills such as telephone support skills, active listening and customer-care.
Ability to organize and prioritize work and adapt to changes quickly.
Self-guided approach to learning and gaining knowledge in addition to company provided training.
Self-motivated with the ability to work in a fast paced, team-based environment.
Ability to effectively solve problems or escalate issues as needed.
Prior experience of Fiber/Wireless/Voice Internet Service Provider support preferred but not necessary
Bilingual a plus
CORE COMPETENCIES
There are several competencies required to be successful in this position. The following are some of the most important and definitions of each are included at the end of this job posting: Safety and Security, Quality of work, and Results-Orientation.
REQUIRED QUALIFICATIONS
High School diploma or GED.
Strong critical thinker.
Excellent communication skills (written and verbal) and interpersonal skills such as telephone support skills, active listening and customer-care.
Ability to organize and prioritize work and adapt to changes quickly.
Self-guided approach to learning and gaining knowledge in addition to company provided training.
Self-motivated with the ability to work in a fast paced, team-based environment.
Ability to effectively solve problems or escalate issues as needed.
PREFERRED QUALIFICATIONS
Prior experience of Fiber/Wireless/Voice Internet Service Provider support preferred but not necessary.
Bilingual a plus.
JOB DETAILS AND PHYSICAL REQUIREMENTS
This has no travel requirements.
Must be authorized to work in the United States.
This is a staff position.
This is a Nonexempt position.
This is a Full-Time position.
This is a Hybrid position. Will start remote but will require to be on site within a few months.
The schedule for this position is based on company requirements for the role. At this time the schedule is Monday through Friday with occasional weekend availability as needed to fulfill the core duties of the role.
This position requires the ability to sit and work at a desk for extended periods of time, using a computer and other office equipment.
This position requires the ability to perform fine motor tasks, such as typing or using a mouse, for extended period of time.
ABOUT VERO
Vero Broadband was formed to fill a need in unserviceable and underserved communities where access to affordable, reliable broadband simply does not exist. Our goal is to bring the highest quality fiber optic-based broadband services to these communities. In addition, Vero strives to enhance communities by becoming an active partner in these communities by adding jobs, supporting local causes, and helping improve the connectivity of schools and rural healthcare as well.
NOTICES
Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. For more information about E-Verify, please visit: ****************
This position requires the ability to pass a standard background check upon offer of position.
At least 2 professional references are required.
CORE COMPETENCY DEFINITIONS
Safety and Security: Employees with a competency of safety and security are able to observe safety and security procedures, report potentially unsafe conditions and use equipment and materials properly. At intermediate levels that can determine appropriate action beyond guidelines. At higher levels of competency, employees make proactive suggestions to improve safety and security within their department or across the organization.
Quality of work: Employees with high quality of work demonstrate accuracy and thoroughness in their work product. They look for ways to improve and promote quality and can apply feedback to improve performance. A stronger employee will monitor their own work to ensure quality.
Results-oriented: Employees who are results-oriented focus on achieving results for the organization or team. Most employees routinely achieve their goals and gradually move on to more challenging tasks. More results-oriented employees go beyond that baseline to deliver exceptional value in their daily work.
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Professional Services Veterinarian Tulsa OK
Customer service representative job in Tulsa, OK
Professional Services Veterinarian
As a Professional Services Veterinarian you will consult with Practice Owner Veterinarians on medical protocols to promote growth and utilization of IDEXX products, services, and medical testing; and promote customer satisfaction and loyalty. Represent IDEXX to customers and academia. Partner with Sales Force and collaborate with internal teams, providing technical support to sales and marketing, technical training, market trials and other applicable technical activities.
This position can be based in Tulsa or Oklahoma City, OK
In this role you will:
Consult with Practice Owner Veterinarians on medical protocols to promote growth and utilization of IDEXX products, services, and medical testing.
Represent IDEXX to customers and academia which may include hosting seminars and continuing education sessions on company products to key influencers at Veterinary Hospitals, University and Veterinary Schools, etc.
Partner with the Sales organization and other IDEXX areas as needed to collaborate, providing medical support to sales and marketing, technical medical training, market trials, and other applicable activities.
Proactively support the company's products through assisting with, creating and reviewing technical materials and presenting technical medical subjects to a variety of audiences. May assist and write technical medical documents and/or provide input and approval oversight on marketing and field selling materials.
Provide support to IDEXX Training Department, creating written materials, presentations, and conducting training sessions as appropriate.
Assure compliance with all lDEXX SOP's and procedures relative to product questions/concerns, client records and administrative responsibilities.
Handle customer (veterinary and end-user) questions providing technical medical advice and following through on product complaints.
Adhere to and model the IDEXX Purpose & Guiding Principles.
Perform other duties as assigned.
What you will need to succeed:
DVM degree or equivalent.
Advanced degree or board certification preferred.
Typically, 5-8 years of experience in the Veterinary Industry and/or in Veterinary Practice
Licensed to practice in at least one state a plus.
Solid knowledge of current topics and issues in clinical veterinary medicine.
Strong business acumen, including specific knowledge of products and services sold.
Seasoned business and medical professional.
Excellent communication and interpersonal skills with the ability to influence others effectively and appropriately.
Strong facilitator, able to resolve conflict through mutual understanding and respect.
Excellent customer service and business relationship-building skills required.
Professional maturity, adaptability and responsiveness to employee, customer and peer needs or concerns.
Strong problem-solving and decision-making skills with the willingness and ability to work collaboratively with others in a matrix environment.
High integrity and honesty to keep commitments to Employees, Customers, and the Company.
Goal oriented, with drive, initiative and passion for business and team excellence.
Ability to organize and prioritize.
Have a service-oriented attitude.
Computer proficiency in Microsoft PowerPoint, Excel, and Word
Able to accommodate extensive travel up to 75% (four days in the field, one day work from home)
Company vehicle provided
Hold a valid driver's license
Extended hours may be required.
This position can be based in Tulsa or Oklahoma City, OK
What you can expect from us:
Annual Salary $140,000-160,000 based on experience
Opportunity for annual cash bonus
Health / Dental / Vision Benefits Day-One
5% matching 401k
Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!
Why IDEXX?
We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let's pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
No unsolicited Employment Agency resumes are accepted.
#LI-CFO
#LI-REMOTE
Auto-ApplyWinner's Circle - Customer Service
Customer service representative job in Tulsa, OK
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $11.75 per hour
Salary Range:
7.25
-
11.75
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyCustomer Service Representative
Customer service representative job in Tulsa, OK
The United Warehouse Company has been in business since 1915 providing customers with secure warehousing, transportation and distribution services, 3PL and contract packaging services. We operate well over a million square feet of ultra-modern warehousing and distribution facilities in multiple states throughout the Midwest. We offer temperature controlled storage, sanitary and food grade environments, secure outdoor storage, and an experienced team of contract packaging professionals to help you fill customer orders or complete packaging projects.
Job Description
United Warehouse Company is seeking a qualified
Customer Service Representative
to join our growing team!
As a Customer Service Representative, you will be the first point-of- contact to our customers - you will be the expert on your account(s). You'll need to be a great communicator, a brand ambassador and have a strong desire to possess the know-how to get the job done. You will be in charge of answering any customer inquiries, resolving customer issues, and maintaining a customer database of information.
The person for this position should be particularly well organized and detail oriented. If you are independent, accountable, intelligent, detail-oriented and have a great attitude, we'd like to talk to you! The hours for this position are 1st shift, however, must be available outside of regular hours to assist drivers, warehouse operators, and customers with issues or changes in scheduling.
This position is full-time, first shift - overtime and weekends are required, depending on customer need.
RESPONSIBILITIES
Be the voice of United Warehouse Company. This will entail heavy customer interaction via phone and email. We will expect that your interpersonal communication skills are strong in both capacities.
Manage customer accounts, from order receipt to delivery including order fill, transportation planning, on time delivery monitoring, exception management and supporting promotions, seasonal and new item launch management.
Investigate order/invoice processing problems and facilitates issue resolution with management assistance.
Keep detailed notes in our customer tracking system and be able to prioritize multiple tasks - the pace is fast and you'll rarely be doing one thing at a time.
Embrace new challenges every day. Being adaptable and flexible are critical!
Follow up on items…and follow up…and follow up again!
Embrace your mistakes! You'll inevitably make a few.
Help identify what we have missed.
Help us build a stronger company - every day.
Qualifications
REQUIRED SKILLS AND EXPERIENCE
Have 1-3 years of relevant communications based experience.
Have an understanding of the value of teamwork and how teams work.
Have a heightened sense of urgency, a heightened attention to detail and be able to communicate our customer offering.
Complete and maintain customer account-specific records with auditor like accuracy.
Must be able to work well in a self-managed team environment. This includes cooperatively scheduling work, vacation, hours and team task assignments.
Ability to maintain productivity and professionalism while under pressure to meet strict deadlines and balance multiple priorities; Displays attention to detail for both accuracy and content.
Judgment to resolve issues with the appropriate sense of urgency, including after standard business hours support.
HOW TO APPLY
Click on the “I'm Interested” button below to submit your resume or visit our website at *********************** and click on the "Careers" tab to complete an applicaiton online.
Additional Information
All your information will be kept confidential according to EEO guidelines. Drug/Alcohol testing compliant with applicable statutes. For reasonable accommodation of disability during the hiring process call **************.
Call Center Representative - Recovery
Customer service representative job in Tulsa, OK
Pay rate: $12/hr
Who we are:
At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and the commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference.
What's the Role About?
If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you!
In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.
Are you energetic, enthusiastic with an engaging personality?
Are you driven to deliver effective results while providing excellent customer service?
Do you have extraordinary communication skills?
What's in it for YOU?
Paid Training
Medical, Dental, and Vision Insurance
Paid Time Off
Employee Discounts
Full-time, non-seasonal
Career Advancement
Responsibilities:
Handle inbound calls/emails from customers of a major telecommunications company
Educate and inform callers of debt and credit reporting details, taking action when necessary and noting accounts accordingly
Offer solutions and handle each case with the utmost care
Education about consumer protection rights and best practices
Maintains good public relations
Adhere to Company attendance, punctuality, and meal and rest break requirements
Maintain concentration and focus in order to meet performance goals
React positively to an ongoing, changing environment
Demonstrate the ability to handle pressure when attempting to meet deadlines and performance goals
Maintain good working relationship with assigned supervisors and coworkers
Complies with all specified FDCPA, state and city laws and provisions, as outlined in the InteLogix Compliance with FDCPA and State Collection laws Statement, the Collection Excellence and System Training programs and the FDCPA Test
Perform additional duties as required by management
What We Look for in a Candidate:
Must be 18 years of age or older
High School Diploma or equivalent required
Superb attendance, so you can be there when our customers need us
Possess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone
Ability to remain engaged on the phone throughout the entirety of your shift with no distractions
Call Center or Collections experience preferred
At least 1 year of Customer Service experience required
Excellent communication, both written and oral
Ability to apply basic mathematical concepts
Work at home requirements:
InteLogix will provide a computer for the duration of your employment on this program
Must provide 2 computer monitors along with appropriate cables to connect to the InteLogix computer
High speed internet with an ethernet connection to the router (no satellite, wireless or hotspot) 10 Mbps download and 5 Mbps upload speed
WiFi must be turned off at all times
Private and distraction free home work space with the ability to close a door
Auto-ApplyOperations Staff | Part-Time | BOK Center
Customer service representative job in Tulsa, OK
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
Perform the setup and changeover of the arena on an event-to-event basis in order to ensure complete adherence to the event schedule as-well-as tenant contractual specifications and requirements. Also, assist with cleaning of the arena to help maintain the cleanliness of the building. Overnight hours can be expected on occasion.
This role pays an hourly wage $12.00 to $15.00.
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
About the Venue
The Bank of Oklahoma Center, also known as the BOK Center, is located downtown and serves as the premier sports and entertainment venue of the greater Tulsa region. Offering a19,199-seat multi-purpose arena and 565,000 total square footage designed to accommodate concerts, family shows and other special events and has been named on multiple occasions one of the country's best venues.
Responsibilities
Actively participate in the completion of facility-wide conversions
Develop a wide array of specialized changeover skills, including setting up and breaking down
basketball court, hockey glass, dashers, polar floor, risers, chairs, tables, and stages
Assist with overall cleaning of the building to ensure readiness for events provide housekeeping assistance during events
Perform related duties and responsibilities as required
Qualifications
Must be 18 years or older at the time of application
Exhibit willingness to work a flexible schedule consisting of nights and weekends. Shifts regularly occur overnight.
Work effectively in a heavily team-based environment
Be reliable, honest, dependable, and punctual
Regularly lift and carry equipment and supplies weighing up to 50 pounds
Possess knowledge of basic hand tools and their uses
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyEnrollment Services - Reconciliation Specialist 160-1014
Customer service representative job in Tulsa, OK
Ensure integrity of member enrollment data and investigate and resolve complex and exception errors. Duties include identifying potential changes in eligibility, seeking verification of changes and disseminating enrollment information to complete the reconciliation.
KEY RESPONSIBILITIES:
Monitors accounts receivable balances by comparing payment/adjustment reports to eligibility (both CMS & CCOK) to identify discrepancies by member.
Prepare discrepancy reports for each account, communicating directly with the various contact for verification. Maintaining the files for each account, both the hard copies and electronic copies.
Coordinates interdepartmental personnel involved in creating billing transactions to reflect the discrepancies verified as actual terminations, enrollments or premium changes. Verifying that transactions documented to be made were made by the appropriate persons.
Performs other duties as assigned.
QUALIFICATIONS:
Must possess strong working knowledge of accounting principles.
Proficient in Microsoft applications.
Ability to work on multiple projects concurrently.
Strong problem solving & critical thinking skills.
Possess strong oral and written communication skills.
Successful completion of Health Care Sanctions background check.
EDUCATION/EXPERIENCE:
High school diploma or equivalent; Associate degree preferred.
One to three years of previous working experience in accounting, benefits or similar function; preferably in a healthcare environment.
Marketing Representative
Customer service representative job in Broken Arrow, OK
Marketing Representative Company and Culture:PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Job Position Description:With a
‘One Team'
mentality, promote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process to identify new prospects and to routinely contact and follow-up with customers. Conduct repetitive contact calls to build relationships and educate the customer on why PuroClean is the best cleaning and restoration company. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow-up on all assigned jobs ensuring customer needs are met. Established sales goals are met or exceeded. Customer base is diverse and new customers are routinely added. Both internal and external communications are timely and effective. Customer jobs are completed, either meeting or exceeding customer expectations. A PuroClean Marketing Representative takes pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry. Responsibilities:
Communicate and build relationships with customers, clients, and Centers of Influence
Generate revenue through effective consultative and objective to objective marketing
Build, maintain and service a ‘top 25 client' list and provide lunch and learns and promote continued education courses.
Develop sales skills by understanding production, estimating, and all aspects of the PuroClean business.
Understanding, adhering to and promoting safety and guidelines while in the office and traveling
Building brand awareness, promoting the ‘One Team' culture and having a genuine willingness to make a difference in your community through service.
Qualifications:
Ability to communicate clearly and effectively with a genuine interest in people. Asking open ended questions and delivering the brand ‘message'.
Talent in identifying and maximizing opportunities to build relationships with clients and customers to create win-win situations and support the business.
Comfortable with setting and running appointments, educational classes and community events in a group setting
Respect for safety and brand identity guidelines. Ability to present yourself professionally and with integrity in a sales-based setting.
Benefits:
Learn and develop new professional skills in a fast-paced environment
Serve your community in their time of need. ‘Servant Based Leadership'
Be a part of a winning team with the ‘One Team' mentality. We serve together
Competitive pay, benefits and flexible hours
Additional benefits and perks based on perf Compensation: $400.00 per week
“We Build Careers”
- Steve White, President and COO
With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Culture is very important to us. We want to make sure that we are the right fit for YOU!
Apply today and join our Winning TEAM.
“We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership”
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
Auto-ApplyCustomer Service Representative
Customer service representative job in Catoosa, OK
Job Description
is located onsite in Broken Arrow, Oklahoma***
WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.
We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.
SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Personally exhibits, recruits and coaches associates consistent with BlackHawk Core Behaviors
Responsible for promoting culture of safety
Respond appropriately and in a timely manner to all customer and Account Manager incoming communications.
Analyze and assess customer needs completely and accurately with efficiency.
Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines.
Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material's to fill customer orders.
Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders.
Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue.
Develop a detailed working knowledge of BlackHawk policies, procedures and practices.
Maintain a deep understanding of the BHID systems (including P21, OS ticket, ServiceNow, SharePoint, and Compass), suppliers' systems/websites and usage of those systems.
Perform all work in accordance with the company documented ISO processes and procedures utilizing appropriate company systems.
Perform other duties as assigned
QUALIFICATIONS:
Excellent written and verbal communications skills utilizing phone, email and instant message.
Excellent critical thinking skills to analyze and solve problems.
Diligent and detail oriented.
Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines.
Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user.
Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.)
Experience in industrial field, B2B sales and customer service.
SUPERVISORY RESPONSIBILITIES:
No direct supervisory responsibility.
EDUCATION and/or EXPERIENCE:
High school diploma or equivalent required.
Minimum 1 year previous experience in customer service or inside sales preferred.
Experience in cutting tools, abrasives and MRO areas preferred.
Experience with Microsoft office suite required.
CERTIFICATES, LICENSES, REGISTRATIONS:
None required
WORK ENVIRONMENT:
Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment.
Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.
PPE REQUIRED:
Wrist rest for keyboard and mouse pad
BENEFITS:
Health Insurance BCBS of OK HDHP
HSA with Employer match (must meet criteria)
Dental and Vision Insurance
401K Plan and Company Match
FSA (Full FSA, Limited FSA, and Dependent FSA)
Company paid Long Term and Short-Term Disability
Company paid basic Life Insurance and AD&D/
Supplemental life and AD&D/Dependent life
Ancillary Critical Illness Insurance (Wellness Rider Included)
Ancillary Accident Insurance (Wellness Rider Included)
Ancillary Hospital Indemnity
Employee Assistance Program (EAP) - Includes concierge services and travel assistance.
Paid Time Off
Holiday Paid Time Off
Gym Reimbursement
Quarterly Wellness challenge with a chance to will money or prizes
Tuition Reimbursement - after 1 year of employment
*BlackHawk Industrial is an Equal Opportunity Employer
**As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
Operations Staff | Part-Time | BOK Center
Customer service representative job in Tulsa, OK
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
Perform the setup and changeover of the arena on an event-to-event basis in order to ensure complete adherence to the event schedule as-well-as tenant contractual specifications and requirements. Also, assist with cleaning of the arena to help maintain the cleanliness of the building. Overnight hours can be expected on occasion.
This role pays an hourly wage $12.00 to $15.00.
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
About the Venue
The Bank of Oklahoma Center, also known as the BOK Center, is located downtown and serves as the premier sports and entertainment venue of the greater Tulsa region. Offering a19,199-seat multi-purpose arena and 565,000 total square footage designed to accommodate concerts, family shows and other special events and has been named on multiple occasions one of the country's best venues.
Responsibilities
* Actively participate in the completion of facility-wide conversions
* Develop a wide array of specialized changeover skills, including setting up and breaking downbasketball court, hockey glass, dashers, polar floor, risers, chairs, tables, and stages
* Assist with overall cleaning of the building to ensure readiness for events provide housekeeping assistance during events
* Perform related duties and responsibilities as required
Qualifications
* Must be 18 years or older at the time of application
* Exhibit willingness to work a flexible schedule consisting of nights and weekends. Shifts regularly occur overnight.
* Work effectively in a heavily team-based environment
* Be reliable, honest, dependable, and punctual
* Regularly lift and carry equipment and supplies weighing up to 50 pounds
* Possess knowledge of basic hand tools and their uses
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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