Service Planning Agent
Customer service representative job in Greensboro, NC
Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility. Be tomorrow's Secret Service.
During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.Conducting criminal investigations pertaining to financial obligations of the United States.
* Planning and implementing security designs for National Special Security Events.
This is no ordinary job, and our special agents are no ordinary individuals. Show us you have the talent and background we need, and we'll show you the rewards that come with being a special agent in the U.Carry and use a firearm. Maintaining firearm proficiency is mandatory.
Be at least age 21 at the time of application and less than age 37 at the time you receive a conditional offer of employment, unless you have previous service in a Federal Civilian Law Enforcement position covered by special law enforcement or firefighter retirement provisions, including early or mandatory retirement. Applicants with veteran's preference must receive a conditional offer of employment prior to reaching age 40 to continue in the application process.
You must obtain a Top Secret Clearance and retain it during your career.
Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye.
Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas.
Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.
By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs.
See United States Secret Service Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Experienced Service Advisor
Customer service representative job in Greensboro, NC
Job DetailsJob Location Greensboro Nissan - Greensboro, NCSalary Range $80000.00 - $100000.00 Commission/year Job Shift Open to ClosingDescription
$80k-$100k+ Yearly Earning Potential for Top Performers
Yearly Accrued PTO
Prior Nissan/Infiniti Service Advisor Experience Preferred
Greensboro Nissan, a Hudson Automotive Company, is actively seeking Experienced Service Advisors to join our award-winning, high-volume service team.
Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast.
Why choose Greensboro Nissan and Hudson Automotive Group?
Competitive Compensation ($80k-$100k+ Yearly Potential for Top Performers)
Additional Manufacture Incentives/Bonuses
Company Provided Training and Career Development
Internal Advancement Opportunities
5-day Work Week, Alternating Saturdays
Previous Service Advisor Experience is Required
Prior Nissan/Infiniti Service Advisor Experience Preferred
Other Benefits we offer:
Medical, Dental, Vision Insurance
Life Insurance
401k with match
Paid Vacation/Holidays
Accrued PTO
Employee development through training and advancement opportunities
Employee discounts on products & services
Balanced work schedule
Qualifications:
Proven experience delivering a strong customer experience.
Ability to successfully guide customers throughout the service process.
Customer Relationship Management (CRM) Software Experience.
Excellent communication skills.
Strong amount of emotional intelligence.
Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#T1
Patient Account Representative
Customer service representative job in Chapel Hill, NC
The Patient Accounts Representative is responsible for front-line, patient-facing duties within the Accounting Office. This position handles incoming phone calls, assists walk-in patients, processes mail and faxes, and supports patients with billing and account inquiries related to both dental and medical services. The role requires professionalism, attention to detail, and strong communication skills to ensure a positive and efficient patient experience.
Key Responsibilities
Greet and assist patients and visitors in a courteous and professional manner
Answer incoming calls and direct inquiries to the appropriate department or team member
Respond to patient billing questions, explain statements, and provide basic account information
Accept and process patient payments; provide receipts and documentation as needed
Handle incoming and outgoing mail, including scanning, sorting, and distributing faxes
Log and track patient inquiries, correspondence, and documentation in accordance with office procedures
Collaborate with billing, clinical, and administrative staff to resolve patient account issues
Maintain confidentiality of patient information in compliance with HIPAA and institutional policies
Ensure desk and waiting area remain clean, organized, and professional
Qualifications
Education & Experience:
High school diploma or GED required
1-2 years of experience in a healthcare, medical, dental, or customer service setting
Experience with patient billing systems, insurance processes, and EHR/EMR systems preferred
Background in both dental and medical billing environments strongly preferred
Skills & Competencies:
Strong interpersonal and verbal communication skills
Professional demeanor and commitment to providing excellent customer service
Ability to manage multiple tasks and prioritize in a busy environment
Proficient in Microsoft Office and comfortable working with databases and digital records
Detail-oriented with strong problem-solving and organizational abilities
Knowledge of HIPAA and patient confidentiality requirements
Transitional Management Services Professional III
Customer service representative job in Winston-Salem, NC
Make a Difference in Someone's Life!
At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.
You Belong at Monarch
You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.
Job Highlights:
The Transitional Management Services Professional III must be considered a Qualified Professional and have 2 years' experience working with adults with a mental health diagnosis and/or substance use.
A Qualified Professional (10A NCAC 27G .0104) must have one of the following:
Bachelor degree (non Human Services) with 4 years Full time OR 8 years Part time applicable experience required
Bachelor degree (Human Services) with 2 years Full time OR 4 years Part time applicable experience required
Master degree (Human Services) with 1 year Full time OR 2 years Part time applicable experience required
This Opportunity:The primary responsibilities of the Transitional Management Services Professional III are to provide clinically-based supervision and guidance to both staff and the individuals they support to enhance the quality of life through services that enable individuals to achieve their personal dreams and goals.What You'll Do:
• Provide initial and ongoing assessment, evaluate effectiveness of PCP and progress made by person receiving services, participate in team meetings/case reviews with other providers and natural supports as needed and give input into person-centered plan modifications.
• Identify opportunities for community connections and development/enhancement of natural support networks for people served. Work with service staff to educate people served on these options and access opportunities.
• Use a range of communication skills and strategies to establish a mutual relationship with the individual, staff, co-workers, supervisors, other stakeholders and people who are important to the individuals receiving services.
• Ensure requests for services are made considering eligibility, continued stay and discharge criteria for the service definition. Services and supports that match the person-centered plan and the individual's needs shall be in place and be fiscally viable.
• Conduct clinical authorization and billing systems that ensure all aspects including, but not limited to: timeframes, audits, following through on clinically related issues preventing authorization approval or billing, how to resolve issues locally/regionally, conducting reviews of clinical documentation to ensure that it meets the requirements for the service being provided.
• Prepare and submit required or requested reports, documents, assessments, evaluations and paperwork. Review and signoff on clinical documentation as required. Designated to release confidential information within assigned department(s).
• Identify methods whereby services can be provided utilizing existing community resources whenever possible. Continuously use person-centered approaches and positive approach strategies when interacting with consumers. Integrate strategies into program plans.
• Provide direction to staff in regards to carrying out programs, services and supports related to participant needs. Monitor performance and implementation of these responsibilities by being present when day-to-day activities, routines and rhythms are taking place, on all shifts and by unannounced visits. Direct any concerns regarding performance to appropriate personnel.
• Ensure staff are appropriately trained regarding plans and related programs and demonstrate an understanding of specific plan components (including but not limited to all privileging requirements as outlines by area programs). Assist in the design and presentation of agency wide training.
• Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements.
• Demonstrate knowledge of emergency procedures including preventative and crisis services. Schedule and participate in on-call coverage.
• Work with supervisor on the continual assessment and enhancement of services provided throughout the agency.
• Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.
• Follow service definition guidelines for services being provided.
• Complete all other relevant responsibilities as assigned by the supervisor.
• Driving and travel may be required.
Education We're Looking For:Minimum of a Bachelor Degree (dependent upon experience) (Required) Certifications We're Looking For:Drivers License (Valid) - USA, Qualified Professional (QP) - Monarch-DSMExperience We're Looking For:Experience working with adults with a mental health diagnosis and/or substance use disorder | 2-4 years (Dependent Upon Education - see ) | RequiredSchedule:Monday-Friday (8:00am-5:00pm) Target Weekly Hours:40Monarch is an Equal Opportunity Employer
Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.
Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact **************** or call **************.
This in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.
Auto-ApplyAuto Customer Service Reps
Customer service representative job in Winston-Salem, NC
680 Peters Creek Parkway, Winston-Salem, NC 27103
A/B Certified Automotive Service Technician$35+ Per Hour Based on Experience + Performance Bonuses
HIRING IMMEDIATELY
Technician New Hire Incentive Program 2+ Years Prior Service Tech Experience Required
Bob King Automotive Group is a great place to have a rewarding career! We are seeking a skilled, dependable Automotive Service Technician to join our growing team!
Bob King Automotive Group offers a Technician New Hire Incentive Program, where qualified candidates can earn up to $10,000 or more as an A'Level Technician, $6,000 or more as a B'Level Technician, and $3,500 or more as a C'Level Technician. Full details of the program will be discussed during the interview.
Are you ready to put your hands-on skills to work at a dealership that truly values quality workmanship and team collaboration? At Bob King Automotive Group, were looking for experienced A/B Level Certified Service Technicians who take pride in diagnosing and repairing vehicles with precision and care
only candidates with hands-on technician background will be considered
. If youre passionate about automotive repair, eager to grow your skill set, and want to be part of a high-performing team that puts customers firstthis is the opportunity for you.
Why work for Bob King Automotive Group?
Weve built a reputation on trust, service, and community, and were proud to be a name our customers rely on. When you join our service team, youre not just clocking inyoure stepping into a long-term career with a dealership that invests in your growth, values your contributions, and treats you like family. Apply today and see what your future can look like with Bob King Automotive Group!
We Offer:
$22 - $35+ Per Hour Based on Experience (Higher Pay for More Experience)
Generous performance-based bonuses!
Technician New Hire Incentive Program!
401(k) with company match
Medical, dental, and vision insurance
Paid time off, holidays, and vacation
Paid factory training and ASE certification assistance
State-of-the-art equipment and clean, modern shop
Uniforms and tool allowance
Supportive, team-oriented work environment
A/C Climate controlled shop!
Technician Guild and Employee Appreciation Program
Opportunities for advancement within a growing dealership group
Responsibilities Automotive Service Technician:
Accurately perform diagnostic, repair, and maintenance work on vehicles
Conduct multi-point inspections and recommend necessary services
Complete repair orders efficiently while maintaining dealership standards
Communicate clearly with service advisors and teammates
Maintain tools, equipment, and work area in proper condition
Stay current on manufacturer training and certifications
Deliver high-quality service that builds long-term customer trust
Qualifications/Requirements Automotive Service Technician:
MUST have proven Service Technician experience (minimum 2 years required)
A or B-level certifications preferred
Dealership experience is a HUGE PLUS
Strong diagnostic and problem-solving skills
Excellent attention to detail and pride in workmanship
Ability to work in a fast-paced environment and meet deadlines
Positive attitude and a strong team player
Valid drivers license and clean driving record
High school diploma or GED equivalent required
Please upload your resume and complete the online assessment for priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass a pre-employment background check and drug screening
We are an Equal Opportunity Employer.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other
protected status.
RequiredPreferredJob Industries
Customer Service
Inbound Sales Representative
Customer service representative job in Greensboro, NC
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $20/hour. And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
Are you excited by the challenge of turning inquiries into loyal customers? As an Inbound Sales Representative on our Community Solutions team at Spectrum, you'll be the driving force in converting potential leads into satisfied customers. Your role in promoting and selling our comprehensive suite of products will directly contribute to solutions our growth and success. By providing exceptional service and solutions, you'll make a significant impact on customer satisfaction and our community outreach. Join us in shaping the future of connectivity and making a real difference in people's lives.
What Our Inbound Sales Representatives Enjoy Most About the Role
* Enhancing the customer experience with professionalism and courtesy.
* Selling Spectrum products and services, meeting or exceeding sales goals.
* Developing customer-centric solutions by assessing needs and highlighting product benefits.
* Acting as a product consultant and retaining customers by taking retention calls.
* Handling billing inquiries, resolving concerns and maintaining knowledge of campaigns and pricing.
Working Conditions
* Normal office environment.
Required Qualifications
Education
* High school diploma or equivalent.
Experience
* 1 year of sales experience, preferably selling Voice, Data, and Video solutions, or 6 months as a Billing agent with proven sales success
* 1 year in customer service or call center experience
* 6 months of sales experience or 3 months demonstrated sales success in a Spectrum position
Technical Skills
* Familiarity with billing systems
* Working knowledge of cable communications products and services, including video (TV), data (internet), voice (telephone) and mobile.
Skills & Abilities
* Strong verbal and written communication skills in English
* Ability to apply effective sales techniques and achieve sales goals
* Capability to conduct needs analysis, overcome objections, develop a compelling sales pitch and close sales
* Flexibility to work variable hours, including weekends, holidays and split days off
#LI-JE1
CAM115 2025-66495 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Inbound Sales Representative
Customer service representative job in Morrisville, NC
Time Warner Cable reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.
Job Description
We are interviewing now! for Inside Sales Representatives Once you have completed both the
application and assessment please reach out to me so we can discuss the next
steps in the interview process.
Please take a moment to complete the application
and
the assessment test to be considered for our Inbound Sales Representative:
Apply today at
*********************************
and search for Job#
182917
I would also like to invite you to our JOB EVENT we would love to
meet you in person:
WHEN: Wednesday,
January 11th 2017
WHERE: The DoubleTree by Hilton at Research Triangle Park -
"Mansion on the Hill" 4810 Page Creek Lane, Durham, NC
27703
TIME: 9:00am to 5:00pm
Please share with family,
friends and co-workers...
Hope to speak with you soon.
Qualifications
Education:
Some college or college degree preferred
High school diploma or general education degree (GED) required.
Experience:
Minimum of 6 months experience working with customers required; 1 year preferred.
At least 6 months of employment working in a call center preferred.
At least 6 months of employment in commission-based sales preferred.
At least 6 months of employment using a computerized system as a central part of the job preferred.
To learn more about this position copy/paste the below link to your browser and view the video:
******************************************
Additional Information
Time Warner Cable reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.
Auto Customer Service Reps
Customer service representative job in Greensboro, NC
615 Hwy 66 S, Kernersville, NC 27284
Automotive GM Technician / MechanicUp to $50 per Hour Based on Experience Bi-Annual Production BonusesA/C Shop - Multiple Bays Available PTO Awarded Day One 13 Days Awarded as of January 2026Only Parks Automotive Group has the Technician for Life program that includes production bonuses paid out twice a year, outstanding PTO and high quality of work/home life with being closed on the weekends!
At least 2 years GM Experience Required!
NO Saturdays or Sundays EVER!
Hours: 8:00 am to 5:00 pm
Our Parks Chevrolet Kernersville dealership has a substantial presence in the South Carolina market and is proud to be to be part of Parks Automotive Group. When you join Parks Automotive, you are joining a dealership that is currently in high growth and expansion mode.
Parks Chevrolet Kernersvilleis seekingexperienced GM ServiceTechnicians / Mechanicsto support our growing service departments. If you are seeking a new place to call home, North Carolina is your place!!!We pay Top Dollar for Technicians with a good track record! We are proud of the expert, friendly, and knowledgeable staff we have, and we want you to join our team! Please apply now for a Confidential interview!
What we offer:
No Saturdays or Sundays EVER
8-5 schedule
Pay based on GM training, up to $50/hour
2x year bonus to pay for your summer vacation and holiday shopping!
Bi-annual technician appreciation dinners with prizes!
Career path for newer technicians
PAID TRAINING, PAID TRAVEL, PAY RAISES WITH TRAINING!
Experienced and supportive management
**Confidential interviews and after-hours tour of the shop if necessary**
We also offer:
Medical, Dental, and Vision insurance after 60 days
Short / Long-Term Disability after 60 days
401(k) retirement plan
PTO awarded day one 13 days awarded as of January 2026
Professional working environment
Career advancement opportunities!
Why Parks Chevrolet Kernersville?
We believe relationships matter, whether with customers, employees, or the community. Our team operates with integrity, energy, and a shared commitment to excellence.
We are proud to have been awarded Best customer service for a GM dealership.
As Forsyth Countys trusted Chevy dealer, we offer a robust selection of new and pre-owned vehicles, giving you the tools to succeed.
Parks Automotive Group is expanding across multiple states. Join a dealership with deep roots and a forward-looking vision.
From updated facilities to collaborative leadership, we equip our team with what they need to thrive.
Essential Duties and Responsibilities include:
Examines customer vehicles.
Identifies necessary vehicle repairs and maintenance.
Maintains CEI at or above company standards.
Estimates cost of repairs.
Performs vehicle repairs and maintenance.
Documents services performed.
Performs services efficiently and according to dealership guidelines.
Follows dealership and manufacturer service guidelines.
Requests necessary parts.
Follows Safeguards rules and regulations.
Provides professional level customer service to both external and internal customers that meets or exceeds dealership and manufacturer standards of excellence.
Consistently maintains our state-of-the-art shops and our dealership properly in a very neat, clean, and safe manner.
Qualifications/Requirements Service Technician:
At least 2 years experience required.
GM certification is a plus!
Transmission, heavy-line, and engine drivability experience pays top dollar.
A high level of motivation and demonstrated ability to learn and succeed.
Ability to read and comprehend instructions and information.
Proven knowledge of vehicle mechanical operations.
Professional appearance.
High school diploma or equivalent required.
Excellent communication skills.
Valid in-state drivers license with good driving record.
Please upload your resume.Completing the online assessment will grant you priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drug screen.
We are an Equal Opportunity Employer.
All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
RequiredPreferredJob Industries
Customer Service
Customer Sales and Service Representative
Customer service representative job in High Point, NC
The Customer Sales and Service representative administers claims and manages interaction with customers by reviewing all customer claims, supporting photos, and customer information and documentation. This position also manages customer calls, supplying information and updates to customers. The Customer Sales and Service representative utilizes the CRM to communicate with customers and technicians.
Essential Functions
Compose grammatically correct correspondence such as claim notes, e-mails and any other form of internal or external written communication.
Transpose claims from client portals into existing system for service.
Manager a high volume of inbound calls.
Required Competencies and Experience
Excellent oral, written and interpersonal communication skills.
Excellent telephone etiquette.
Strong analytical and critical thinking skills to collect and interpret data to effectively and efficiently solve problems.
Ability to sit and work on a computer with a headset for long periods of time.
Computer proficiency.
High School Diploma or GED.
2+ years previous customer service experience.
What You'll Love About Working Here
Comprehensive benefits package including: Medical, Dental, Vision, Life & Disability Insurance
401k options
Generous PTO Policy includes 2 weeks of PTO accrual in the first year40
Optional 4 day/40 hour week available
EEO Statement
Furniture Solutions Network is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experience within our workforce.
Client Journey Specialist - 100% Commission | Durham, NC (SG-391605)
Customer service representative job in Durham, NC
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
Customer Service Advisor
Customer service representative job in Danville, VA
Job Description
A Customer Service Advisor (CSA) is a mid-level position that entails identifying problems with automobiles, gathering information, offering the customer recommendations for their vehicles, and communicating orders for repairs to be done. Customer service skills also play an important part in this role, since you will be communicating with customers to understand the issues/recommendations with their automobile.
Advisor Job Responsibilities and Duties:
· Listen to customers' account of issues and symptoms to better understand what the problem is for MultiCare Techs
· Calculate and provide customer with an estimate of work to be performed
· Explain process to clients so they understand what to expect and when their automotive will be repaired in time
· Record information gathered from each visit in our customer system
· Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for customers
· Consistent training on new services and products to offer customers
· Computer based training required, followed by one on one role play training and customer interaction training
· Professional appearance is always a must for this position
Automotive Customer Service Advisor - 2736
Customer service representative job in Apex, NC
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Call Center Specialist| Part-Time | Steven Tanger Center for the Performing Arts
Customer service representative job in Greensboro, NC
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
As a Call Center Specialist for the call center, you will be working directly with the customer via phone and email to answer general inquiries, address concerns, and assist with requests and services. This position uses the Ticketmaster system (Archtics and Host) and focuses heavily on CRM. Having an upbeat personality, a positive attitude, and professionalism are traits that will ensure success.
This role will pay an hourly rate of $16.00.
For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
About the Venue
Steven Tanger Center for the Performing Arts is a state-of-the-art facility with a seating capacity of approximately 3,000. The venue is located in downtown Greensboro at 300 N. Elm Street. A $94M, state-of-the-art facility that has transformed downtown Greensboro NC, the Steven Tanger Center for the Performing Arts venue is home to touring Broadway productions, concerts, Greensboro Symphony Orchestra performances, comedy shows and all types of family entertainment. The Tanger Center is celebrating its 5-year Anniversary and has hosted hundreds of thousands of patrons, thousands of events and performances. Presented with partners Nederlander and Professional Facilities Management (PFM), the First Bank Broadway Series is one of the nation's top-selling one-week Broadway series with over 15,000 Season Seat Members.
Responsibilities
* Answering inbound calls and responding to emails regarding customer inquiries promptly and professionally.
* Predominantly assisting Season Subscribers with exchanges and add-ons.
* Providing accurate information about products, services, and policies.
* Troubleshooting and resolving customer issues efficiently and effectively.
* Handling customer complaints, escalating complex issues to supervisors when necessary.
* Maintaining detailed and accurate records of customer interactions and transactions.
* Following up with customers to ensure their issues are resolved to their satisfaction.
* Continuously updating knowledge of company products, services, and processes.
* Collaborating with team members to improve overall customer service.
* Operating and managing a multiline phone console, routing, and screening calls.
* Providing exceptional customer service to clients.
* Perform other duties and responsibilities as assigned.
Qualifications
* Knowledge of Ticketmaster Host and Archtics, preferred.
* 6 months to 1 year of experience in customer service related position, preferred.
* Must be able to function in a fast paced, high-pressure environment.
* Must have a high level of basic computer and email skills.
* Ability to interact with a diverse group of guests in a friendly and positive manner.
* Must be able to work a flexible schedule, including evenings, weekends, and holidays.
* Possess strong interpersonal and communication skills.
* Ability to work both independently and as part of a team.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyCall Center Representatives Needed
Customer service representative job in Winston-Salem, NC
Job Description
Frank Myers Auto Maxx is looking to interview as many as 24 smiling, happy, fun and POSITIVE people to handle in/outbound calls and appointment setting for customers. If you have the 'gift of gab' and are comfortable handling scripted calls, please apply. Automotive knowledge is helpful, but is not a requirement. Immediate training and ongoing support are provided.You will join a small team in a highly collaborative and upbeat department.
Responsibilities Include The Following:
Outbound lead follow-up: Internet inquiries, Unsold traffic, lease renewals,etc.
Answer ALL incoming phone calls according to a proven, pre-set script, and schedule sales appointments
Confirm appointments and re-schedule missed appointments
Purify and update customer changes in database.
Contact current customer base on current marketing incentives.
Making popcorn, coffee (opening shift)
Cleaning coffee bar and popcorn maker (closing shift)
Job Requirements
Confident and professional phone manners
Strong computer and Internet skills
Call Center, collections, inside sales experience is a plus
Strong record of positive Customer Satisfaction results
Submit to and successfully complete pre-employment drug test
This is a full time position
Competitive Pay + bonus + paid training and more!
We are conducting interviews NOW Monday-Friday from 10am until 6pm. Please send resume in advance to speed up the process.
Our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. If this sounds appealing to you, please respond with your professional resume. Thank you for your interest in Frank Myers Auto Maxx. We are an equal opportunity employer and drug free workplace.
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Territory Client Specialist
Customer service representative job in Winston-Salem, NC
Job DescriptionA Message for the Person Who Knows They're Made for More
Maybe you've hit a ceiling. Maybe you've been carrying the weight for your team or company without being recognized for it. Or maybe you've been waiting for someone to finally hand you a real shot - a path you can follow, a skill set you can master, and a system that rewards work ethic instead of seniority.
If that hits home, then Talent Find Professional was built for people exactly like you.
We're a family-driven organization built on a simple belief:
People grow when they're given a clear plan, strong mentorship, and an environment where their effort matters.
We help individuals protect what's most important to them while creating careers with flexibility, purpose, and long-term potential.
No cold calls.
No door-knocking.
No corporate grind.
You'll meet with individuals who have already raised their hand asking for guidance - and you'll be supported every step of the way by mentorship, technology, and a system that actually works.
Responsibilities
Learn and apply our proven systems to deliver a smooth, clear, professional experience for every client you serve
Contact individuals who have requested information and meet with them through scheduled phone or virtual appointments
Guide people through simple, structured conversations to help them understand their options
Maintain ongoing communication with clients and internal support teams
Follow compliance standards and professional expectations
Participate in weekly skill-building calls, leadership development sessions, and team meetings
Build long-term relationships using company-provided and self-generated outreach
Stay on track with performance benchmarks tied to growth and advancement
Qualifications
Background in customer service, service-based sales, consulting, or leadership (3+ years preferred but not required)
Coachable, self-driven, and serious about personal development
Comfortable with virtual communication tools, CRM platforms, and technology
Clear and confident communicator - on phone and video
Strong empathy, integrity, and client-first mindset
Organized, disciplined, and dependable with follow-through
Requirements
Ability to follow a flexible schedule based on client availability
Reliable smartphone, computer, and internet connection
Ability to pass a background check
Obtain required state credentials (we'll walk you through the process step-by-step if you don't already have them)
Benefits & Culture
Full mentorship, ongoing training, and leadership development
Performance-based compensation with no cap
Monthly and annual recognition opportunities
Incentive travel experiences for top performers
Discounts available for personal health and protection options
Supportive, family-focused culture built around growth and empowerment
Flexible scheduling that allows you to build a career without sacrificing your life
Why Join Talent Find Professional?
Because here, you're not just taking another job -
you're stepping into a path that can transform your future.
We believe leadership is earned through service, success is multiplied through mentorship, and legacy is built through the people you help along the way.
If you're coachable, driven, and ready to create a career with meaning, we'd love to connect with you.
Client Experience Specialist
Customer service representative job in Holly Springs, NC
Job Description
At Peak Sodding, clients expect clarity, warmth, and a genuinely exceptional experience from the very first interaction. As the Client Experience Specialist, you become the welcoming and professional presence that sets that tone. You represent the calm, confident, and supportive energy that helps clients feel immediately comfortable.
Your strength is connecting with people in a natural and steady way. You communicate with warmth, you listen with intention, and you guide conversations with a clear sense of purpose. Your style is polished and hospitable, the kind of presence that helps clients feel understood and cared for without ever feeling rushed or delayed.
This role is ideal for someone who enjoys meaningful and people-centered work. You stay steady under pressure, you bring a positive and uplifting energy to each interaction, and you move clients forward with clarity while keeping the human connection at the center. You do not overspeak, and you do not hurry. You move at the pace of professionalism, thoughtful communication, and genuine service.
If you thrive in an environment where excellence means being supportive, clear, and confident in your communication, and where every client touchpoint matters, you will feel right at home here.
Compensation:
$37,440 - $50,000 yearly
Responsibilities:
The Client Experience Specialist ensures every potential client receives a welcoming, personal, and confident first interaction, one that feels warm, easy, and clearly guided.
Serve as the warm, professional first point of contact for all inbound inquiries (phone, text, email, web).
Build immediate rapport and confidently guide clients through their next steps.
Ask thoughtful, discovery-driven questions to understand each client's needs and project readiness.
Set clear expectations and prepare clients for a smooth, well-organized consultation.
Schedule appointments efficiently in a way that respects client needs and sales team efficiency.
Keep CRM notes accurate, simple, and consistent.
Send confirmations, reminders, and follow-ups that create a seamless client experience.
Support nurturing and reactivation outreach with a friendly, service-minded tone.
Maintain excellent response times while keeping conversations personable and grounded in our core values.
Bring positive, hospitality-driven energy to every interaction, internally and externally.
Qualifications:
We're looking for someone who is:
Warm, articulate, and confident in conversation.
Excellent at balancing friendliness with professionalism.
Naturally quick to connect with people.
Calm and steady, even when things get busy.
Comfortable moving at a healthy, excellence-focused pace.
Organized enough to keep information flowing smoothly.
Reliable with follow-through and proactive communication.
Motivated by teamwork, client satisfaction, and doing things the right way.
Experience in hospitality, client service, or administrative support is a strong plus. We are not looking for industry expertise first. We care that you look at this and see how your warmth, people skills, and hospitality can directly contribute to your success in this role.
About Company
Peak Sodding is the leading residential sod and artificial turf installation company committed to delivering exceptional results for clients. Our team-oriented environment supports professional growth while maintaining the highest standards in the industry. We are a rapidly growing company that has elevated the standard for what it means to be a truly exceptional landscaping company. This is reflected in our hard-earned reputation of over 200 Google reviews from raving clients, who acknowledge the high standards we operate with. This is an opportunity to make a real impact in a growing company.
Our Core Values:
Radical Honesty: We communicate with transparency and integrity
Excellence: We take pride in our work and pursue the highest standards
Adaptability: We embrace change and think creatively
Communicate Proactively: We anticipate needs and maintain clear channels with all stakeholders
Happy to Serve: We demonstrate genuine care for client success and satisfaction
Client Specialist Senior
Customer service representative job in Winston-Salem, NC
Location: On site at location listed in job posting Summary Supports the clients and sales staff by performing moderate complex daily clerical functions to maintain the office and document processing. Responsibilities *
Provide Commercial Lending Support to Commercial Relationship Managers * Review and Fund Loans * Processes and administers commercial loans. Records new loans, establishes relevant files, processes loan payments and maintains loan records. * Obtains credit information and ensures sufficient loan collateral. * Calculates loan items and charges such as interest and payments. * Assists lending officers in activities such as disbursement of funds and extension of new loans. * Answers client inquiries on bank products, services, accounts and policies; opens new accounts; promotes cross-selling; researches and corrects account discrepancies. * Prepares loan documents, notices, and periodic loan reports. * Assist with maintaining Relationship Managers portfolios - clear loan, collateral and deposit exceptions, credit exceptions, assist with past dues * Be able to identify clients' operational needs and bank products/services to meet these needs and establish proficiency. * Provide assistance to the bank's clients in all areas of the clients' relationship with the bank, including loans, deposits, and other bank services * Authorize payment and fees of commercial client overdrafts * Approve and process commercial client's withdrawals on lines of credit * Communicate with clients, attorney's, insurance companies, title companies, and various other professionals * Assist in ordering appraisals, flood determinations, UCC's and familiar with OFAC * Work closely with Bankers, Underwriters, Loan Closers, Loan processing and legal documentation areas to ensure satisfactory closing of loans to clients with supervision * Train on loan documentation/funding, LaserPro, and basic understanding of attorney prepared documents * Work closely with Bankers, Underwriters, and loan operations to ensure satisfactory on-going monitoring of loans to clients with supervision * Work closely with Bankers, Treasury Management, and deposit operations to ensure satisfactory on-going monitoring of depository/Treasury Management accounts/services to clients * Process wire requests for clients. * Assist other AAs and other departments with administrative support when needed * Performs all other duties as assigned Requirements * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: * High school diploma or GED and 5+ years of experience or equivalent combination of education and experience About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube
Automotive Customer Service Advisor - 2778
Customer service representative job in Winston-Salem, NC
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Call Center Specialist| Part-Time | Steven Tanger Center for the Performing Arts
Customer service representative job in Greensboro, NC
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
As a Call Center Specialist for the call center, you will be working directly with the customer via phone and email to answer general inquiries, address concerns, and assist with requests and services. This position uses the Ticketmaster system (Archtics and Host) and focuses heavily on CRM. Having an upbeat personality, a positive attitude, and professionalism are traits that will ensure success.
This role will pay an hourly rate of $16.00.
For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities
Answering inbound calls and responding to emails regarding customer inquiries promptly and professionally.
Predominantly assisting Season Subscribers with exchanges and add-ons.
Providing accurate information about products, services, and policies.
Troubleshooting and resolving customer issues efficiently and effectively.
Handling customer complaints, escalating complex issues to supervisors when necessary.
Maintaining detailed and accurate records of customer interactions and transactions.
Following up with customers to ensure their issues are resolved to their satisfaction.
Continuously updating knowledge of company products, services, and processes.
Collaborating with team members to improve overall customer service.
Operating and managing a multiline phone console, routing, and screening calls.
Providing exceptional customer service to clients.
Perform other duties and responsibilities as assigned.
Qualifications
Knowledge of Ticketmaster Host and Archtics, preferred.
6 months to 1 year of experience in customer service related position, preferred.
Must be able to function in a fast paced, high-pressure environment.
Must have a high level of basic computer and email skills.
Ability to interact with a diverse group of guests in a friendly and positive manner.
Must be able to work a flexible schedule, including evenings, weekends, and holidays.
Possess strong interpersonal and communication skills.
Ability to work both independently and as part of a team.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyClient Specialist Senior
Customer service representative job in Winston-Salem, NC
Supports the clients and sales staff by performing moderate complex daily clerical functions to maintain the office and document processing. **Responsibilities** + Provide Commercial Lending Support to Commercial Relationship Managers
+ Review and Fund Loans
+ Processes and administers commercial loans. Records new loans, establishes relevant files, processes loan payments and maintains loan records.
+ Obtains credit information and ensures sufficient loan collateral.
+ Calculates loan items and charges such as interest and payments.
+ Assists lending officers in activities such as disbursement of funds and extension of new loans.
+ Answers client inquiries on bank products, services, accounts and policies; opens new accounts; promotes cross-selling; researches and corrects account discrepancies.
+ Prepares loan documents, notices, and periodic loan reports.
+ Assist with maintaining Relationship Managers portfolios - clear loan, collateral and deposit exceptions, credit exceptions, assist with past dues
+ Be able to identify clients' operational needs and bank products/services to meet these needs and establish proficiency.
+ Provide assistance to the bank's clients in all areas of the clients' relationship with the bank, including loans, deposits, and other bank services
+ Authorize payment and fees of commercial client overdrafts
+ Approve and process commercial client's withdrawals on lines of credit
+ Communicate with clients, attorney's, insurance companies, title companies, and various other professionals
+ Assist in ordering appraisals, flood determinations, UCC's and familiar with OFAC
+ Work closely with Bankers, Underwriters, Loan Closers, Loan processing and legal documentation areas to ensure satisfactory closing of loans to clients with supervision
+ Train on loan documentation/funding, LaserPro, and basic understanding of attorney prepared documents
+ Work closely with Bankers, Underwriters, and loan operations to ensure satisfactory on-going monitoring of loans to clients with supervision
+ Work closely with Bankers, Treasury Management, and deposit operations to ensure satisfactory on-going monitoring of depository/Treasury Management accounts/services to clients
+ Process wire requests for clients.
+ Assist other AAs and other departments with administrative support when needed
+ Performs all other duties as assigned
**Requirements**
+ To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
1. High school diploma or GED and 5+ years of experience or equivalent combination of education and experience
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Follow Us**
Facebook (******************************************
X formerly Twitter
LinkedIn (***************************************************
Instagram
YouTube (**********************************************************
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.