Customer service representative jobs in Caldwell, ID - 226 jobs

EXPECT THE BEST Be a part of an Agency rich with experience where you can pursue your passion. Apply below with the Canyon County Sheriff's Office Now Accepting Applications for Driver's License THE FOLLOWING ADDITIONAL FORMS ARE MANDATORY FOR ALL CUSTOMER SERVICE SPECIALIST APPLICANTS. Application will be considered incomplete IF NOT SUBMITTED. You will be directed to email these completed documents after completing the application. Proof of education copy - Applicants must provide GED, high school and or college transcripts. Complete and return the following forms: Additional Paperwork for Non-Commissioned Customer Service - Driver's License The Authorization to Release needs to be notarized; we can provide that service for you in our HR office, if needed. You must be present at the time of signing with a valid Photo ID. Typing tests results. You can complete this at ****************** Hourly: $18.00 Plus a Generous Benefit Package!! APPLICATION PERIOD ENDS: January 29th, 2026 4:00pm Job Summary An employee in this class performs a variety of clerical and administrative tasks in support of the driver's license bureau for the Sheriff's Office. Work includes processing new and renewal driver's licenses, providing general information to the public, answering questions and inquiries, accepting payments, filing, assist with application forms, processing application and change forms, and provide referrals to other offices or staff as needed. The work is performed under the supervision of a Lead or Division supervisor. The principal duties of this class are performed in a general office or detention center environment. Key Responsibilities Customer Service: Respond to incoming calls Greet and assist the public Assist or refer to relevant offices or staff members Administrative and Clerical: Handling a range of administrative tasks to support the office's operations Assists with driver's license application and change forms Managing incoming and outgoing mail for the office Data Entry and Records Maintenance: Maintain files of office records including driver's license and identification card applications, computer records and other documents Supporting informational requests and conducting related research Inputting data and ensuring records are up-to-date and properly maintained Other Duties: Performs all work duties and activities following county and Sheriff's Office policies, procedures, and safety practices All other duties as assigned Qualifications Skills and Abilities: Proficiency in using and operating a variety of standard office equipment, including a personal computer and other relevant tools Knowledge of record-keeping practices and procedures Effective telephone communication and customer service techniques Proficiency in English grammar, spelling, and punctuation Ability to work cooperatively with coworkers and the public to provide high-quality service Capability to follow both oral and written instructions accurately Ability to learn office programs, policies, and procedures and convey relevant information to the public and staff and present a positive public image Proficiency in entering and retrieving data accurately in computerized systems Ability to file, maintain, and organize important and complex records accurately Typing speed of 30 words per minute with accuracy Strong oral and written communication skills Ability to apply logical and creative thinking to develop solutions based on written or oral instructions Understanding of current office practices and procedures Special Qualifications Valid driver's license Must successfully complete a background investigation including a polygraph examination Must supply a typing test (visit ******************) Some positions require 21 years of age Education and Experience High school diploma or GED equivalency; preferably supplemented by courses in office practice, computer, or general business classes Six months previous secretarial/administrative experience, preferably in a law enforcement setting Equivalent combination of experience and training may be considered Essential Physical Abilities Clear speech with or without an accommodation, to effectively convey detailed or important instructions or ideas accurately, loudly and/or quickly Sufficient clarity of hearing with or without reasonable accommodation to enable the employee to hear average or normal conversations and receive ordinary information Visual acuity, with or without an accommodation, to read instructions, review and organize documents Requires sufficient personal mobility and physical reflexes, which permits the employee to function in a general office environment to accomplish tasks Ability to lift 25 lbs. Disclaimer To perform this job successfully, an individual must be able to perform the primary job responsibilities satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice. Canyon County is an Equal Opportunity Employer. Employment decisions related to recruitment and selection are made without regard to race, color, religion, sex, national origin, age, disability or genetics.

Job DescriptionDo you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Rocket Express located at 1717 W. Island Green Dr., Meridian, ID, is the perfect position for you! You will bring joy to people's journeys by creating a positive and light-hearted atmosphere where people love to clean their cars. In this customer-focused setting, you will have the opportunity to make a significant impact while earning rewards for outstanding performance! Pay: $16 / hour + Commission Pay! Rewards for YOU: Competitive Hourly Pay Incentive/Commission Pay DailyPay. Get paid daily! Flexible Scheduling; Morning & Evening Shifts Available Tuition Reimbursement Free Car Washes Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best. Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated! Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position! Responsibilities Welcome and engage with customers in a warm, friendly manner Engage customers while selling and promoting our Unlimited Wash Club Safely and efficiently load every vehicle with clear hand signals and a smile Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests Maintain all aspects of the site to ensure it runs beautifully Required Skills 18 years of age or older Positive attitude Ability to work flexible hours including weekends and holidays

Wage: $16.00 + Commissions Essential Functions (Other Duties as Assigned) * Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel entrance, or other customer touchpoints) * Identify customer needs through open-ended questions and active listening * Educate customers on available wash and detail packages, highlighting features, benefits, and value * Educate customers on available lube/ car preventative maintenance packages, highlighting features, benefits, and value (select lube center locations only) * Promote and sell memberships, including Fast Pass and Unlimited programs * Present and explain current promotions and incentives to encourage additional purchases * Assist customers with payment transactions at the kiosk and answer general inquiries * Overcome objections with professionalism and empathy to guide customers to the best solutions * Maintain a clean, safe, and organized work area, and report any safety or maintenance concerns * Collaborate with site team members to ensure smooth and efficient site operations including all necessary duties- varies by business needs * Performs routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car wash environment * Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep * Perform other duties as assigned to support the team and site performance Education and Experience * High School Diploma or equivalent preferred, not required * Prior customer service or sale experience preferred, not required * Must be able to successfully pass a background check in accordance with company policies and applicable laws * Must be at least 16 years of age (or older where required by law or safety regulations) * Valid driver's license preferred (may be required depending on location and responsibilities) Knowledge, Skills, and Abilities Knowledge * Basic understanding of customer service principles and practices * Familiarity with point-of-sale systems * Awareness of Spotless Brands' wash services, detain offerings, and membership options * General knowledge of company policies and operational procedures Skills * Excellent communication skills, including active listening and clear, persuasive speaking skills * Strong customer service and people skills; ability to build rapport quickly * Sales-minded with the ability to highlight value and drive conversions * Effective organizational and time management skills * Ability to multitask in a fast-paced, customer-facing environment Abilities * Ability to work independently while remaining team focused * Ability to remain calm and professional under pressure or high-volume periods * Ability to adapt communication style to meet different customer needs and personalities * Ability to operate or learn to operate point-of-sale and kiosk systems * Physical ability to stand for extended periods, interact with customers outdoors, and perform routine site tasks * Ability to work flexible hours, including evenings, weekends, and holidays Physical Requirements * Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a time * Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder * Ability to twist, carry, reach, push, and pull frequently * Ability to lift and carry 50 pounds without assistance for work-related materials * Ability to work outdoors and be efficient in all weather conditions * Ability to work on your feet in a fast-paced, physically active environment * Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas * Use of personal protective equipment (gloves, eyewear, etc....) as required * Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities. Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly. Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use EVerify to check employment eligibility: ****************************************************************************************** and ***********************************************************************************************

Full-time Description Customer Service Representative We are seeking a dedicated and personable Customer Service Representative to join our dynamic team. This role offers an excellent opportunity to engage with customers, resolve inquiries, and contribute to a positive customer experience. Bilingual Spanish skills are a plus, helping us better serve our diverse client base. Key Responsibilities: - Respond promptly and professionally to customer inquiries via phone, email, or chat - Provide accurate information about products, services, and policies - Resolve customer issues efficiently, escalating complex cases when necessary - Maintain detailed records of customer interactions and transactions - Collaborate with team members to improve service quality and processes - Follow up with customers to ensure their satisfaction and continued engagement Skills and Qualifications: - Proven experience in customer service or a related role - Excellent communication and interpersonal skills - Ability to handle difficult situations with patience and professionalism - Strong problem-solving skills and attention to detail - Bilingual in English and Spanish is a plus - Proficiency with customer service software and MS Office Suite - Ability to work independently and as part of a team - High school diploma or equivalent; additional education or certifications are a plus Join our company and be part of a supportive, growth-oriented environment that values your contributions. We offer competitive benefits, ongoing training, and opportunities for career advancement. Salary Description $18.00 - $25.00/HR D.O.E.

Plumbing Solutions of Idaho in Meridian, ID is actively seeking a full-time Customer Service Rep (CSR) to join our amazing team. Are you organized and punctual? Do you enjoy providing exceptional customer service? Would you like to work for a plumbing company that values its employees? If so, please read on! This dispatch position earns a competitive wage of $17-$20 per hour. We provide excellent benefits and perks, including health insurance with a company contribution, a health savings account (HSA), paid dental, paid vision, paid life insurance, short-term disability, a 401(k) with matching, an employee assistance program (EAP), paid time off (PTO), holidays, vacations, paid day off for your birthday. Our team regularly enjoys company-sponsored family-friendly events. Additionally, we offer our CSRs bonus incentives. If you are ready to be a part of a winning team, apply today! ABOUT PLUMBING SOLUTIONS OF IDAHO Over our 19+ years of service to our community, we have been recognized as a trusted name in-home services. We have a reputation for excellent customer service, and we set a high standard for ourselves. As a name that our community trusts, we always go above and beyond to earn our clients' trust and deliver results that live up to our legacy of quality. Our team is full of efficient and reliable professionals who are friendly and welcoming. We enjoy a family-oriented culture and work together as a team. Our company values our employees, and we like to show our appreciation through performance rewards. In addition to excellent benefits and perks, we offer a supportive work environment! We want to welcome you to come join our team! A DAY IN THE LIFE OF A CUSTOMER SERVICE REP (CSR) In this CSR position, you play a very important role in our plumbing company. The first steps in performing a perfect service call rests with you! Your ability to book service calls and fill the schedule is essential to the team's success. Every day, you maintain the plumbing technicians schedule by booking incoming calls and scheduling outbound calls. With organization and the help of office resources you will prioritize calls based on job type urgency. Maintaining a welcoming demeanor, you build sustainable relationships and trust with our customers through open and friendly communication. You easily handle customer objections, provide appropriate solutions in a timely manner, and follow up with clients to ensure issues are resolved. With great attention to detail, you keep records of customer interactions, process customer accounts, and file documents. Your role plays a pivotal part in helping our customers receive quick service. Our company could not function without you! You find great satisfaction in keeping us organized and efficient! QUALIFICATIONS FOR A CUSTOMER SERVICE REP (CSR) * High school diploma * Customer support experience OR experience as a client service representative * Strong phone contact handling skills, including the ability to actively listen * Familiarity with customer relationship management (CRM) systems Experience providing customer service over the phone would be a plus. Are you adaptable and helpful? Can you effectively prioritize multiple tasks? Are you organized and attentive to detail? Do you work well independently? If yes, you might just be perfect for this dispatch position! WORK SCHEDULE FOR A CUSTOMER SERVICE REP (CSR) This full-time position works Monday - Friday, 8 AM - 5 PM. ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this dispatch job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 83642

A fast-paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us! We have an over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection is a locally owned and operated, well-established Home Improvement Company dedicated to excellent customer service and quality workmanship. What You Will Receive Earn competitive pay depending on your skills, experience, and availability Work during traditional business hours with some flexibility - no nights or weekends! Professional office with a friendly touch! Excellent training and support Branded apparel available (or business casual attire) Responsibilities Strong telephone and written communication skills Dedication to excellent customer service Outgoing personality; enjoys working with people Able to manage small business details while working independently Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc. Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint Knowledge of home repair and light remodeling is a plus Experience working in a Customer Service Role or Telemarketing Role preferred Confident in selling over the phone. Experience handling customer payments. Competitive wages DOE plus performance bonus of $1,000 a month available. Benefits and incentive plans are available to qualified applicants. For immediate consideration, apply online via the application to the right. Check us out on the web at: *************************** Compensation: $14.00 - $17.00 per hour Your locally owned Handyman Connection franchise contracts with talented craftsmen like you to deliver quality workmanship and professional service for our customers. We service the entire Treasure Valley area including: Boise, Meridian, Garden City, Eagle, Nampa, Caldwell, Star, Letha and the surrounding communities. If you're interested in: High earnings potential A flexible schedule that you control Using your skills to help improve other's lives Handyman Connection might be a great fit for you. Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991 (and we've been in Boise since 2003!). Each Handyman Connection franchise is locally owned and operated, backed by the company that helped launch the industry.

Customer Service Representative (Plumbing, HVAC & Electrical) 📍 Location: Caldwell, ID | 🕒 Full-Time | 💼 Department: Office/Customer Service 🔧 God. Family. Country. Service. That's our foundation. Are you someone who thrives on helping others, solving problems, and keeping things organized behind the scenes? Do you take pride in creating a seamless experience for customers-especially when they're facing urgent plumbing, heating, or electrical issues? If so, we want you on our team. We're a growing home services company built on faith, integrity, and hard work. As the first voice a customer hears, our CSRs set the tone for everything that follows. We're not just looking for someone to answer phones-we're looking for someone who takes ownership, communicates with confidence and empathy, and helps build trust from the first "Hello." What You'll Do: ✅ Answer inbound calls and respond to web inquiries with professionalism and warmth ✅ Accurately schedule appointments, following dispatch protocols to optimize routes ✅ Enter and update customer information in ServiceTitan ✅ Follow up on estimates, open opportunities, and membership renewals ✅ Collaborate with the team to support technicians and maintain top-tier service ✅ Be a calming presence during customer emergencies-problem-solve with heart Who You Are: You love helping people and thrive in a fast-paced, service-focused role You're organized, detail-oriented, and don't let things slip through the cracks You have excellent verbal and written communication skills You're tech-savvy and comfortable using platforms like ServiceTitan (or similar) You bring positivity, accountability, and a team-first mindset every day Bonus Points If You Have: Experience in plumbing, HVAC, or home service scheduling Familiarity with dispatching or call-center workflows Bilingual (English/Spanish) What We Offer: 💵 Competitive hourly pay + performance bonuses 🩺 Health, dental, and vision insurance 🏖️ Paid time off and holidays 🔧 Employee discounts on services 📈 Opportunity to grow into dispatching or leadership roles 💛 A culture built on service, family values, and doing things the right way Ready to be the voice that makes a difference? Apply today and start your journey with a team that cares. Background Check Authorization By signing this form, you authorize American Rooter & Drain to conduct a criminal background check. This check will include verification of your identity, address history, and any criminal records. The findings of this background check may affect your eligibility for employment with American Rooter & Drain. Your signature below confirms that the information provided is truthful and accurate. Drug Screening Disclaimer American Rooter & Drain is committed to maintaining a safe and drug-free workplace. As part of our hiring process, all candidates are required to undergo a drug screening test. This test will check for the presence of illegal substances and may include testing for prescription medications that could impair your ability to perform your job duties safely. By signing this form, you consent to the drug screening and understand that a positive result may disqualify you from employment with American Rooter & Drain.

Job Description SAFETY: Promote the Safety Culture of Agri-Service. Attend all safety training both in person and virtual. Advocate and exemplify safety and safe working habits using proper safety equipment not limited to hand, face, ear and eye protection. (PPE) Follows company safety policies and procedures on the jobsite, promotes safe behavior with our customers. Maintains a clean office environment. Ensures Service vehicles/industrial vehicles/cranes are inspected as required. Ensures equipment under repair is in a zero-energy state after servicing (Lock out Tag Out). Handles chemicals in accordance with the Safety Data Sheet (SDS). Assists in Job Hazard Analysis (JHA) of location and equipment, looks to eliminate or reduce potential hazards. Identifies potential safety concerns on all makes and types of equipment through walk around inspections and makes corrections as needed. Communicates with Safety Liaison to identify and address safety concerns. ESSENTIAL FUNCTIONS: Assist service department manager/foreman in maintaining an efficient department with a high degree of customer satisfaction. Open and close all customer paid and internal repair orders including proofreading with a high degree of accuracy. Open and assist with all phases of warranty work orders including proofreading with a high degree of accuracy. Follow procedures for quick and efficient handling of warranty items, including tagging and proper storage of warrantable materials. When necessary, estimate costs and completion times at point of sale and clearly communicate them to the customer. Review work in progress to ensure quality and timeliness. Become familiar and efficient with all phases of the computer system for the operation of the service department. Work with parts employees to secure parts for the technicians in the field. Help distribute work to the technicians and verify timecards. Greet customers immediately in a courteous and friendly manner. Manage telephone calls quickly and courteously. Occasionally reach out to customers by phone to see if they have service needs. As needed, assist with collection of payments. Notify customers of any changes, delays, or additional work needed. Manage customer complaints reasonably and with a positive attitude. Maintains good working relationships with staff and other departments. Works within and promotes corporate vision, mission, and values of the organization. Performs other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge and use of Microsoft computer products or other comparable systems required. Proven skills in written and verbal communications, leadership and interpersonal relationship building. Proven customer service and conflict resolution skills. Organized with strong planning, time management and efficiency in work completion. Ability to set and manage priorities. Strong attention to detail and accuracy. Must be a self-starter and able to work without supervision. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). Valid driver's license and acceptable driving record required. Must be able to communicate in English (speak, read, comprehend). Competent in using computer and programs such as Work, Excel, and Outlook. Prior administrative experience required. Knowledge of service work, dealership and/or agriculture desired but not required. PHYSICAL CHARACTERISTICS: Must be able to sit for long periods of time along with walking, standing, climbing stairs, reaching pushing, pulling, leaning, and twisting. Must be able to lift 50 lbs. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification. Pay scale: $16.00 to $27.00 Hourly Other Benefits: Med+ HSA >Den+ Vis > 401K >PTO > Holiday Pay > Life Insurance

Company: At the heart of Cobalt's success lies its unwavering commitment to craftsmanship. The company specializes in constructing custom, fully equipped service trucks tailored to the unique needs of its clientele. Whether serving the construction, utility, or heavy equipment sectors, Cobalt has earned the trust of industry professionals who rely on their mechanics trucks, lube trucks, utility bodies, platforms, and more. Summary: The Custom Service Truck Upfitting Technician performs diagnostics, welding, fabrication, electrical, hydraulics, and general repair. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Perform diagnostics on electrical and hydraulic systems Perform general repairs Fabrication including some design, layout, cutting, and forming Weld according to specifications; 10 gauge to 1” steel Properly install, repair, and maintain all electrical components Install, maintain, and repair hydraulic systems Perform quality control checks on all completed jobs Must have own tools (A list will be provided) Minimum Requirements At least 2 years of experience working as a heavy equipment mechanic, diesel technician, truck upfitter, or in a similar mechanical or fabrication role Working knowledge of hydraulic systems, electrical components, and combustion engines Ability to diagnose and repair issues in mechanical, electrical, and hydraulic systems Experience with welding and metal fabrication (10 gauge to 1” steel) Basic proficiency in reading technical drawings or schematics Ability to safely and effectively use tools and equipment such as welders, cranes, hoists, and air compressors Must provide your own tools (a tool list will be supplied) Ability to follow directions, meet deadlines, and work both independently and as part of a team Strong attention to detail and commitment to quality work Work Environment This position works in a climate-controlled shop setting. Proper PPE must be worn at all times. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or type; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; and sit for long periods of time. The employee must regularly lift and/or move objects up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type and Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 7:00 a.m. to 3:30 p.m. with a half hour lunch, but hours could change based on need. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits Medical, dental and vision Employer paid life insurance and short and long term disability Flexible spending and health savings accounts Retirement plan with up to 5% company match Paid time off Paid holidays Come work for a great team! Smarter | Faster | Less Down Time Cobalt Truck Equipment is an equal opportunity employer committed to a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. We encourage all qualified individuals to apply.

NRC FRONT DESK - City of Nampa Job Title: NRC - Customer Service Representative Hiring Salary: $15.25 Hourly Department: RECCR Reports To: Shift Manager Job Type: Part Time up to 19 hours FLSA: Non Exempt Positions Supervised: None Schedule: Varied shifts/days - mornings, nights, and weekends. POSITION SUMMARY: The principal function of an employee in this class is to perform a variety of general clerical, administrative support, and information dissemination services for an assigned City department. The work is performed under the supervision and direction of an assigned supervisor, but some leeway is granted for the exercise of independent judgment and initiative. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with assigned supervisors, other City employees, and the general public. ESSENTIAL FUNCTIONS: * Answers Recreation Center telephone calls; receives and greets customers to the Recreation Center, and provides technical information to the public, callers, and visitors upon request or refers them to other appropriate City departments or personnel. * Provides tours of facility when ample staff available. * Monitors and enforces patron access to the facility. * Maintains an accurate till through proper cash handling procedures. * Prepares correspondence, lists, and other documents on the computer. * Creates, assembles, updates, distributes, and/or files a variety membership information, forms, records, and data as requested. * Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions. * Answers incoming customer inquiries. ADDITIONAL FUNCTIONS: * Attends meetings, and training sessions and reviews materials to become and remain current on principles, practices, and new developments in assigned work areas. * Engages with clients in a friendly and professional manner while actively listening to their concerns. * Offers support and solutions to customers in accordance with the company's customer service policies. * Assumes responsibility for other duties as required or assigned. REQUIRED EDUCATION, EXPERIENCE, & LICENSE/CERTIFICATIONS: * High School Graduate or General Education Degree (GED) required. * At least 1 year of experience in Clerical/Customer Service role or any combination of experience and training that provides the equivalent scope of knowledge, skills, and abilities necessary to perform the work. * First Aid and CPR certification preferred. REQUIRED KNOWLEDGE, SKILLS & ABILITIES: * Fluent in English. * Some knowledge of the department and policies and procedures, current practices and procedures involved in City service delivery, and the function of services within the public sector, preferably within a municipal government. * Some knowledge of modern office procedures, practices, and equipment, including modern office filing systems and procedures, and good phone etiquette. * Ability to work as a member of a team to accomplish department goals. * Ability to deal with a wide range of persons, including situations in which individuals may be upset over some issue involved with City activities and policies. * Ability to communicate effectively with others, both orally and in writing, using both technical and non-technical language. * Ability to understand and follow oral and/or written policies, procedures, and instructions, use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions, and prepare and present accurate and reliable reports containing findings and recommendations. * Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines. * Demonstrate integrity, ingenuity, and inventiveness in the performance of assigned tasks. * Ability to operate a personal computer using standard or customized software applications appropriate to assigned tasks and the ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology. * All applicants must be able to successfully pass City of Nampa background check processes and drug testing, which may include reference checks, criminal history checks, driving record checks, and pre-employment, random, and post-accident drug tests. WORK ENVIRONMENT: The principal duties of this class are performed in a general office environment. REASONABLE ACCOMMODATION STATEMENT: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. A reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions. EEO STATEMENT: The City of Nampa is an equal employment opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, national origin, veteran, disability status or any other characteristic protected by federal, state, or local laws. DISCLAIMER: The City has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the City reserves the right to change this job description and/or assign tasks for the employee to perform, as the City may deem appropriate.

Description: At Functional Medicine of Idaho (FMI), we are committed to helping people thrive by providing personalized, integrative healthcare that addresses the root causes of health concerns. Our mission is to empower individuals at every stage of life, guiding them toward optimal well-being. We focus on delivering comprehensive, patient-centered care rooted in the latest research and compassionate service. At FMI, we value collaboration, innovation, and empathy, and are dedicated to offering the best functional and integrative medicine in the communities we serve. Join our team and be part of transforming healthcare while making a meaningful impact. Benefits 401(k) with Employer Match Dental Insurance Employee Assistance Program Health Insurance Life Insurance Vision Insurance Paid Time Off Employee Discounts on Wellness services, Supplements, & more! Job Description As a Phone Agent at Functional Medicine of Idaho, you will be the first point of contact for patients, ensuring every call is answered with professionalism, accuracy, and empathy. This role is dedicated to managing incoming calls, facilitating patient scheduling, verifying required documentation, and directing inquiries to the appropriate team members. You will play a key part in ensuring timely communication, supporting the patient experience, and maintaining smooth coordination between patients, providers, and internal teams. Role and Responsibilities Serve as the first point of contact for all incoming calls to the Meridian office, answering promptly to minimize calls going to voicemail. Monitor voicemail throughout the day; return patient calls or create follow-up tasks as needed. Escalate patient complaints via task to the Lead or Manager when appropriate. Transfer calls to the Boise/Wellness offices or direct extensions as needed. Confirm patients are established prior to scheduling; direct new patients to the portal to complete new patient forms. Conduct Meridian provider reminder calls Provide front desk coverage when short-staffed or during lunch breaks, as directed. Qualifications and/or Work Experience Requirements High School Diploma (required). 1+ yr experience in High Call Volume Healthcare Office Hands-on experience with CRM software and Google Drive. Excellent verbal and written communication skills, with the ability to engage effectively with internal and external clients. Strong analytical and organizational skills. Ability to work independently, manage multiple tasks efficiently, and complete assignments within set parameters. Preferred Skills Excellent analytical, decision-making, and problem-solving skills. Strong communication abilities with patients and team members, thriving in a dynamic environment. High emotional intelligence with a passion for health, wellness, and functional medicine. Proficient in EMR systems and general computer literacy. Experience in Functional Medicine and familiarity with related practices. Sales experience in healthcare settings. Equal Opportunity Employer Functional Medicine of Idaho is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, age, sex, marital status, national origin, ancestry, disability, handicap or veteran status. Requirements: FMIHIGHP

**At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!** LabCorp seeking a Service Representative to join our team. In this position, you will be responsible for the pickup, transport, and delivery of medical specimens, lab supplies, and reports, while providing excellent service to our clients. **Included with this position is a company vehicle to use for the route. In addition, for only $100 per month, you will have the option of taking this vehicle home with you and using it for personal use.** **Work Schedule:** Monday - Friday 12:00 pm - 8:30 pm, additional days and hours may be required **Work Location:** 1965 S Eagle Rd Ste 135, Meridian, ID 83642 All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. **Benefits:** **Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please** click here (************************************************************** **.** **Job Responsibilities:** + Load all necessary suppliers needed for the daily pickups + Complete daily pick up schedule in a timely manner + Deliver all daily picks to your branch at the end of your shift + Handle all specimens and lab samples in a safe and efficient manner + Safely operate a company vehicle and obey all traffic laws + Utilize handheld electronic device to manage daily picks up + Work directly with the dispatcher for additional pick-ups as needed + Evaluate traffic patterns, alternative routes, and weather conditions as needed **Requirements:** + High School Diploma or equivalent is preferred + Must have a Valid Driver's License and clean driving record + Must be at least 21 years' old + Previous driver/courier experience is preferred + Customer service experience is a plus + Very punctual with strong time management skills + Strong attention to detail and organizational skills + Ability to problem solve customer issues + Able to lift up to 50 lbs. **_If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!_** **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .

SAFETY: Promote the Safety Culture of Agri-Service. Attend all safety training both in person and virtual. Advocate and exemplify safety and safe working habits using proper safety equipment not limited to hand, face, ear and eye protection. (PPE) Follows company safety policies and procedures on the jobsite, promotes safe behavior with our customers. Maintains a clean office environment. Ensures Service vehicles/industrial vehicles/cranes are inspected as required. Ensures equipment under repair is in a zero-energy state before servicing (Lock out Tag Out). Handles chemicals in accordance with the Safety Data Sheet (SDS). Assists in Job Hazard Analysis (JHA) of location and equipment, looks to eliminate or reduce potential hazards. Identifies potential safety concerns on all makes and types of equipment through walk around inspections and makes corrections as needed. Communicates with Safety Liaison to identify and address safety concerns. ESSENTIAL FUNCTIONS: Assist service department manager/foreman in maintaining an efficient department with a high degree of customer satisfaction. Open and close all customer paid and internal repair orders including proofreading with a high degree of accuracy. Open and assist with all phases of warranty work orders including proofreading with a high degree of accuracy. Follow procedures for quick and efficient handling of warranty items, including tagging and proper storage of warrantable materials. When necessary, estimate costs and completion times at point of sale and clearly communicate them to the customer. Review work in progress to ensure quality and timeliness. Become familiar and efficient with all phases of the computer system for the operation of the service department. Work with parts employees to secure parts for the technicians in the field. Help distribute work to the technicians and verify timecards. Greet customers immediately in a courteous and friendly manner. Manage telephone calls quickly and courteously. Occasionally reach out to customers by phone to see if they have service needs. As needed, assist with collection of payments. Notify customers of any changes, delays, or additional work needed. Manage customer complaints reasonably and with a positive attitude. Maintains good working relationships with staff and other departments. Works within and promotes corporate vision, mission, and values of the organization. Performs other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge and use of Microsoft computer products or other comparable systems required. Proven skills in written and verbal communications, leadership and interpersonal relationship building. Proven customer service and conflict resolution skills. Organized with strong planning, time management and efficiency in work completion. Ability to set and manage priorities. Strong attention to detail and accuracy. Must be a self-starter and able to work without supervision. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). Valid driver's license and acceptable driving record required. Must be able to communicate in English (speak, read, comprehend). Competent in using computer and programs such as Work, Excel, and Outlook. Prior administrative experience required. Knowledge of service work, dealership and/or agriculture desired but not required. PHYSICAL CHARACTERISTICS: Must be able to sit for long periods of time along with walking, standing, climbing stairs, reaching pushing, pulling, leaning, and twisting. Must be able to lift 50 lbs. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification. Pay scale: $16.00 to $27.00 Hourly Other Benefits: Med+ HSA >Den+ Vis > 401K >PTO > Holiday Pay > Life Insurance

**THIS POSITION REQUIRES 3-4 MONTHS OF ON-SITE TRAINING BEFORE BEING GIVEN THE OPPORTUNITY TO WORK REMOTELY FROM HOME** The Patient Financial Services Representative is responsible for managing patient inquiries related to billing, insurance, and services received from our medical provider clients. This includes attempting to resolve outstanding balances through payment negotiations while addressing broader patient concerns such as insurance disputes, service-related issues, or general inquiries. The representative will manage both inbound and outbound communications, ensuring timely and professional responses, and routing issues to the appropriate teams when necessary. Key Responsibilities: Payment Resolution: Proactively contact patients to negotiate and resolve outstanding balances, offering payment options and terms within the client's guidelines. This includes setting up payment plans and processing payments securely. Patient Interaction: Handle all communications (phone, email) regarding billing inquiries, insurance claims, service disputes, and questions about procedures, ensuring each concern is documented and addressed or routed appropriately. Insurance Assistance: Assist patients in understanding their explanation of benefits. Service-Related Issues: Address concerns about the medical services received, ensuring these are routed to the appropriate clinical or billing teams for resolution. Documentation & Compliance: Accurately record all patient interactions, payment agreements, and issue resolutions in compliance with HIPAA and other applicable regulations. Customer Service Excellence: Provide empathetic, high-quality service to ensure patient satisfaction, even when dealing with complex or sensitive financial or service-related issues. Qualifications: Strong communication and negotiation skills, with the ability to resolve both financial and service-related issues. Ability to manage multiple tasks and resolve patient concerns efficiently. Experience in healthcare collections, billing, or customer service is preferred. Knowledge of healthcare billing processes, insurance claims, and medical terminology is preferred. Familiarity with HIPAA and FDCPA regulations is preferred. Benefits: 40 hour work week Hybrid available upon successful completion of on-site training program Monthly Bonus Opportunities Available Medical Dental Life Insurance PTO (first day of month following 60 days of employment) Holiday Pay (after 60 days) 401k after one year of employment Short/Long Term Disability FMS, Inc. is a twenty-five year plus, fastest growing, and most successful privately owned accounts receivable and consumer contact organization. FMS, Inc. is expanding and creating new career opportunities in our established Meridian, ID office.

Verified First is an exceptionally fast growing, privately owned company with a true entrepreneurial spirit. Our company is competitive by nature and sets goals that are bold and that each employee has an impact on. As a result, we've grown from 2 employees to over 100 since 2013. In addition, our growth has landed us a spot as one of the Top 200 fastest-growing companies in America on the Inc. 5000's list. We are the best in class for our product with a 97.3% customer approval rating and are protective of our brand, product, and reputation. We demand excellence of ourselves and each other while at the same time cultivating a team-oriented approach to management that encourages collaboration from Receptionist to CEO. This approach has earned us several top places to work awards as well as top company culture awards. We invite qualified candidates to come see why! Our Inside Sales Representatives are responsible for selling our background screening and drug and alcohol testing services to companies across the United States. We offer an aggressive pay structure, starting at $13.00 with opportunities to advance quickly and earn an average of $14.00 per hour (an uncapped bonus structure provides the potential to earn more!). We pay for 100% of health insurance premiums for our employees. We offer incredible employee training and growth opportunities. We offer a schedule that allows for solid work/life balance. Job Responsibilities: Make outbound follow-up calls to potential customers by telephone and e-mail to qualify leads and sell products and services and convert inbound calls into sales; Works with lists of prospective customers for use as sales leads, based on information from business directories, Internet websites, and other sources; Handles inbound sales lead calls to convert calls into sales; Overcomes technical and business objections of prospective customers; Conducts demonstrations to qualified customers on request; Emphasizes salable features, quotes prices and credit terms, and prepares sales orders; Coordinates customer training in using Verified First Background Screening Systems; Build and maintain customer relationships; Prepares reports of business transactions and sales calls; Enters new customer data and other sales data into computer database; Performs other duties as needed. Traits & Abilities Needed to Succeed: Maintain regular and punctual attendance; Creative in nature with the ability to think outside of the box while remaining one step ahead of the problem; Ability to be held accountable to department and organizational numbers, data, and deadlines; Strong interpersonal skills with an outgoing, friendly disposition; Must be able to stay professional at all times while working in a fast paced environment; Ability to multitask, quickly adapt, be process-oriented, with high attention to detail; Have a team-based approach, lead with a servant-based mentality, entrepreneurial spirit; Highly organized with the ability to prioritize exceptionally well; Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public both orally and in writing; Excellent problem-solving skills, including active listening, identifying the issue, and recommending solutions, often of a customized approach. Requirements High School Diploma or equivalent; Sales experience preferred; Strong interpersonal skills to build relationships with coworkers; Strong verbal and written communication skills; Work within a fast paced environment; Exceptionally organized and systematic. Excellent problem-solving skills, including active listening, identifying the issue, and recommending solutions, often of a customized approach; Working knowledge of Google Docs, Google Sheets, and Google Calendar; Ability to evaluate and set workload priorities on tasks; Ability to demonstrate flexibility with changing priorities; Evidence of being a team player and supportive colleague with strong interpersonal skills.

Wage: $16.00 + Commissions Essential Functions (Other Duties as Assigned) * Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel entrance, or other customer touchpoints) * Identify customer needs through open-ended questions and active listening * Educate customers on available wash and detail packages, highlighting features, benefits, and value * Educate customers on available lube/ car preventative maintenance packages, highlighting features, benefits, and value (select lube center locations only) * Promote and sell memberships, including Fast Pass and Unlimited programs * Present and explain current promotions and incentives to encourage additional purchases * Assist customers with payment transactions at the kiosk and answer general inquiries * Overcome objections with professionalism and empathy to guide customers to the best solutions * Maintain a clean, safe, and organized work area, and report any safety or maintenance concerns * Collaborate with site team members to ensure smooth and efficient site operations including all necessary duties- varies by business needs * Performs routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car wash environment * Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep * Perform other duties as assigned to support the team and site performance Education and Experience * High School Diploma or equivalent preferred, not required * Prior customer service or sale experience preferred, not required * Must be able to successfully pass a background check in accordance with company policies and applicable laws * Must be at least 16 years of age (or older where required by law or safety regulations) * Valid driver's license preferred (may be required depending on location and responsibilities) Knowledge, Skills, and Abilities Knowledge * Basic understanding of customer service principles and practices * Familiarity with point-of-sale systems * Awareness of Spotless Brands' wash services, detain offerings, and membership options * General knowledge of company policies and operational procedures Skills * Excellent communication skills, including active listening and clear, persuasive speaking skills * Strong customer service and people skills; ability to build rapport quickly * Sales-minded with the ability to highlight value and drive conversions * Effective organizational and time management skills * Ability to multitask in a fast-paced, customer-facing environment Abilities * Ability to work independently while remaining team focused * Ability to remain calm and professional under pressure or high-volume periods * Ability to adapt communication style to meet different customer needs and personalities * Ability to operate or learn to operate point-of-sale and kiosk systems * Physical ability to stand for extended periods, interact with customers outdoors, and perform routine site tasks * Ability to work flexible hours, including evenings, weekends, and holidays Physical Requirements * Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a time * Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder * Ability to twist, carry, reach, push, and pull frequently * Ability to lift and carry 50 pounds without assistance for work-related materials * Ability to work outdoors and be efficient in all weather conditions * Ability to work on your feet in a fast-paced, physically active environment * Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas * Use of personal protective equipment (gloves, eyewear, etc....) as required * Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities. Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly. Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use EVerify to check employment eligibility: ****************************************************************************************** and ***********************************************************************************************

Job Description Plumbing Solutions of Idaho in Meridian, ID is actively seeking a full-time Customer Service Rep (CSR) to join our amazing team. Are you organized and punctual? Do you enjoy providing exceptional customer service? Would you like to work for a plumbing company that values its employees? If so, please read on! This dispatch position earns a competitive wage of $17-$20 per hour. We provide excellent benefits and perks, including health insurance with a company contribution, a health savings account (HSA), paid dental, paid vision, paid life insurance, short-term disability, a 401(k) with matching, an employee assistance program (EAP), paid time off (PTO), holidays, vacations, paid day off for your birthday. Our team regularly enjoys company-sponsored family-friendly events. Additionally, we offer our CSRs bonus incentives. If you are ready to be a part of a winning team, apply today! ABOUT PLUMBING SOLUTIONS OF IDAHO Over our 19+ years of service to our community, we have been recognized as a trusted name in-home services. We have a reputation for excellent customer service, and we set a high standard for ourselves. As a name that our community trusts, we always go above and beyond to earn our clients' trust and deliver results that live up to our legacy of quality. Our team is full of efficient and reliable professionals who are friendly and welcoming. We enjoy a family-oriented culture and work together as a team. Our company values our employees, and we like to show our appreciation through performance rewards. In addition to excellent benefits and perks, we offer a supportive work environment! We want to welcome you to come join our team! A DAY IN THE LIFE OF A CUSTOMER SERVICE REP (CSR) In this CSR position, you play a very important role in our plumbing company. The first steps in performing a perfect service call rests with you! Your ability to book service calls and fill the schedule is essential to the team's success. Every day, you maintain the plumbing technicians schedule by booking incoming calls and scheduling outbound calls. With organization and the help of office resources you will prioritize calls based on job type urgency. Maintaining a welcoming demeanor, you build sustainable relationships and trust with our customers through open and friendly communication. You easily handle customer objections, provide appropriate solutions in a timely manner, and follow up with clients to ensure issues are resolved. With great attention to detail, you keep records of customer interactions, process customer accounts, and file documents. Your role plays a pivotal part in helping our customers receive quick service. Our company could not function without you! You find great satisfaction in keeping us organized and efficient! QUALIFICATIONS FOR A CUSTOMER SERVICE REP (CSR) High school diploma Customer support experience OR experience as a client service representative Strong phone contact handling skills, including the ability to actively listen Familiarity with customer relationship management (CRM) systems Experience providing customer service over the phone would be a plus. Are you adaptable and helpful? Can you effectively prioritize multiple tasks? Are you organized and attentive to detail? Do you work well independently? If yes, you might just be perfect for this dispatch position! WORK SCHEDULE FOR A CUSTOMER SERVICE REP (CSR) This full-time position works Monday - Friday, 8 AM - 5 PM. ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this dispatch job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 83642

Full-time Description At Functional Medicine of Idaho (FMI), we are committed to helping people thrive by providing personalized, integrative healthcare that addresses the root causes of health concerns. Our mission is to empower individuals at every stage of life, guiding them toward optimal well-being. We focus on delivering comprehensive, patient-centered care rooted in the latest research and compassionate service. At FMI, we value collaboration, innovation, and empathy, and are dedicated to offering the best functional and integrative medicine in the communities we serve. Join our team and be part of transforming healthcare while making a meaningful impact. Benefits 401(k) with Employer Match Dental Insurance Employee Assistance Program Health Insurance Life Insurance Vision Insurance Paid Time Off Employee Discounts on Wellness services, Supplements, & more! Job Description As a Phone Agent at Functional Medicine of Idaho, you will be the first point of contact for patients, ensuring every call is answered with professionalism, accuracy, and empathy. This role is dedicated to managing incoming calls, facilitating patient scheduling, verifying required documentation, and directing inquiries to the appropriate team members. You will play a key part in ensuring timely communication, supporting the patient experience, and maintaining smooth coordination between patients, providers, and internal teams. Role and Responsibilities Serve as the first point of contact for all incoming calls to the Meridian office, answering promptly to minimize calls going to voicemail. Monitor voicemail throughout the day; return patient calls or create follow-up tasks as needed. Escalate patient complaints via task to the Lead or Manager when appropriate. Transfer calls to the Boise/Wellness offices or direct extensions as needed. Confirm patients are established prior to scheduling; direct new patients to the portal to complete new patient forms. Conduct Meridian provider reminder calls Provide front desk coverage when short-staffed or during lunch breaks, as directed. Qualifications and/or Work Experience Requirements High School Diploma (required). 1+ yr experience in High Call Volume Healthcare Office Hands-on experience with CRM software and Google Drive. Excellent verbal and written communication skills, with the ability to engage effectively with internal and external clients. Strong analytical and organizational skills. Ability to work independently, manage multiple tasks efficiently, and complete assignments within set parameters. Preferred Skills Excellent analytical, decision-making, and problem-solving skills. Strong communication abilities with patients and team members, thriving in a dynamic environment. High emotional intelligence with a passion for health, wellness, and functional medicine. Proficient in EMR systems and general computer literacy. Experience in Functional Medicine and familiarity with related practices. Sales experience in healthcare settings. Equal Opportunity Employer Functional Medicine of Idaho is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, age, sex, marital status, national origin, ancestry, disability, handicap or veteran status. Requirements FMIHIGHP Salary Description Hourly

Job DescriptionA fast-paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us! We have an over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection is a locally owned and operated, well-established Home Improvement Company dedicated to excellent customer service and quality workmanship. What You Will Receive Earn competitive pay depending on your skills, experience, and availability Work during traditional business hours with some flexibility no nights or weekends! Professional office with a friendly touch! Excellent training and support Branded apparel available (or business casual attire) Responsibilities Strong telephone and written communication skills Dedication to excellent customer service Outgoing personality; enjoys working with people Able to manage small business details while working independently Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc. Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint Knowledge of home repair and light remodeling is a plus Experience working in a Customer Service Role or Telemarketing Role preferred Confident in selling over the phone. Experience handling customer payments. Competitive wages DOE plus performance bonus of $1,000 a month available. Benefits and incentive plans are available to qualified applicants. For immediate consideration, apply online via the application to the right. Check us out on the web at: ***************************