Customer service representative jobs in Chandler, AZ - 1,730 jobs

Customer Care Lead in Phoenix, AZ. Monday - Friday, 7:00 to 4:00 Compensation Range $ - $ per hour The Customer Care Lead plays a critical role in ensuring a seamless customer experience by leading a team of customer service representatives, resolving escalated issues, and collaborating cross-functionally to drive continuous improvement. MITER Brands, which includes Milgard, MI Windows & Doors, and PGT Innovations, is a leader in the window and door manufacturing industry, known for high-quality vinyl windows and patio doors. Responsibilities Lead and support the Customer Care team in daily operations, coaching, and performance management. Serve as the primary point of contact for escalated customer issues, ensuring timely and effective resolution. Monitor service metrics and KPIs to identify trends and opportunities for improvement. Collaborate with manufacturing, logistics, and sales teams to resolve customer concerns and improve processes. Develop and implement best practices to enhance customer satisfaction and team efficiency. Train new team members and support ongoing development initiatives. Maintain accurate records of customer interactions and resolutions Qualifications 3+ years of experience in customer service, preferably in manufacturing or construction-related industries. Previous leadership or supervisory experience strongly preferred. Excellent communication, problem-solving, and organizational skills. Proficiency in CRM systems and Microsoft Office Suite. Ability to thrive in a fast-paced, team-oriented environment. High school diploma or equivalent required; associate or bachelor's degree preferred. What We Offer Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company. - Three comprehensive Medical plan options Prescription Dental Vision - Company Paid Life Insurance - Voluntary Life Insurance - Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance - Company-paid Short-Term Disability - Company-paid Long-Term Disability - Paid time off (PTO) and paid Holidays - 401k retirement plan with company match - Employee Assistance Program - Teladoc - Legal Insurance - Identity Theft Protection - Pet Insurance - Team Member Discount Program - Tuition Reimbursement - Yearly Wellness Clinic MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.

Customer Relations Representative - Kevin McGraw State Farm Employment Type: Full-time Do you love helping people and building lasting relationships? Join the Kevin McGraw State Farm team in Phoenix, where your ability to connect, problem-solve, and create positive experiences will make a real impact every single day. As a Customer Relations Representative, you'll be the friendly and dependable voice our customers count on. From answering questions and resolving issues to providing peace of mind after life's unexpected moments - you'll help reinforce the trust and service our agency is known for throughout the community. If you're motivated by helping others, enjoy working as part of a supportive team, and want to grow your career with a respected State Farm agent, we'd love to meet you. What You'll Do Respond to customer inquiries with empathy and professionalism Resolve billing, policy, and service-related questions promptly and accurately Maintain customer records and assist with retention strategies Collaborate with teammates to ensure a seamless customer experience Support community engagement and agency growth initiatives What You Bring Excellent communication and problem-solving skills Willingness to obtain your Property & Casualty License with Employer Support A passion for helping others and providing top-tier service Customer service experience preferred (insurance experience a plus) Ability to multitask and stay composed under pressure Positive attitude, reliability, and a team-first mindset Why You'll Love It Here Supportive, team-oriented environment led by a top-performing agent Ongoing training and professional development opportunities Path for advancement for motivated and sales-minded team members Competitive compensation and growth potential within the agency The chance to make a difference in the Phoenix community every day

Job title : RCA/ Operational specialist Duration : 6 months contract (possible extension) Pay rate : $25-26/hr on W2. Assists in the implementation of an effective risk management framework. Monitors systems, databases, information, processes, or procedures. Identifies and escalates matters requiring attention to the appropriate area. Performs work on projects and initiatives and assists in the assessment and implementation of internal policies and procedures to ensure compliance with laws and regulations. Coordinates the collection and/or compilation of data, and compiles and provides reports. May assist in report development and analyzing data. Provides guidance, support, and recommendations to Lines of Business and assists in the implementation of Risk/Audit/Compliance initiatives. Basic Qualifications High school diploma or equivalent Typically more than one year of applicable experience Preferred Skills/Experience Intermediate understanding of the business line's operations, products/services, systems and associated risks/controls Intermediate understanding of applicable laws, regulations, financial services, and regulatory trends Well-developed analytical skills Ability to research and manage multiple projects and deadlines simultaneously Effective presentation and relationship building skills Strong PC skills, particularly word processing, spreadsheet, databases, and presentations Effective verbal and written communication skills Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status

The salary range for this role is $16.25 to $17.00 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.

$40,000 per year to $55,000 per year is in office in Northeastern Phoenix near Scottsdale AZ and is NOT remote The Commercial Insurance Customer Service Representative (CSR) plays a critical role in supporting our small business commercial clients by delivering exceptional service, maintaining policy accuracy, and ensuring a smooth client experience from onboarding through renewal. This role partners closely with Producers to support businesses such as contractors, professional services, retail, hospitality, and other local enterprises. You'll be the trusted point of contact helping business owners protect what they've built. Core Duties and Responsibilities: Client Service & Support Provide day-to-day service support for a portfolio of small business commercial accounts including a segment of house accounts Serve as a primary point of contact for commercial clients regarding policy changes, certificates, endorsements, and coverage questions Respond to client inquiries in a timely, professional manner Build strong, long-term relationships with clients through consistent, high-quality service Policy & Account Management Process endorsements, renewals, audits, cancellations, and policy changes Prepare and issue certificates of insurance (COIs) and evidence of property insurance (EPIs) Review policies, confirms endorsements, and binders for accuracy Maintain complete and accurate documentation in the agency management system Renewals & Marketing Support Assist with renewal preparation, including gathering underwriting information and documentation Support account managers and producers with marketing submissions and proposals Track follow-ups, suspense items, and carrier responses Carrier & Internal Coordination Communicate with insurance carriers to obtain policy information, endorsements, and documentation Collaborate with producers, account managers, and internal teams to ensure seamless service delivery Escalate issues when appropriate to maintain client satisfaction What You'll Be Supporting General Liability Business Owners Policies (BOPs) Commercial Auto Workers' Compensation Professional Liability (E&O) Property & Umbrella Coverage (Experience with small business package policies is a plus) Qualifications & Skills Required: Active Property & Casualty insurance license 2+ years of experience in commercial insurance service or account management Strong understanding of commercial insurance coverages and terminology Excellent organizational, communication, and customer service skills Ability to manage multiple priorities and meet deadlines Proficiency with agency management systems (AMS360 experience preferred) Preferred: Experience within the independent agency model Familiarity with certificates, endorsements, and renewal workflows Why Join Us? Collaborative, people-first culture Opportunity to work with experienced professionals in a growing agency Competitive compensation and benefits Career development and ongoing training opportunities Who You Are You're a service-minded professional who takes pride in accuracy, responsiveness, and building trust. You enjoy supporting a team, solving problems, and helping clients protect what matters most. Essential Physical Requirements Must be able to work from a sitting position for extended periods of time. Must be willing and able to work in front of a computer monitor for extended periods of time. Must be able to work on a standard computer keyboard for extended periods of time. Must be able to work in a cubical environment during the workday with limited or no distraction. Employee Benefits Include: Medical Plan Dental Plan Vision Plan 401k Live Health Online Life Insurance Disability Supplemental Benefits No waiting period to use accrued PTO Training Employee Assistance Program National Discounts & much more! NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization

Our client is seeking a Customer Service Specialist for a contract to hire opportunity in Scottsdale Arizona. This role is ideal for a high-energy, people-driven professional who is passionate about growth, connection, and delivering exceptional customer experiences in a fast-paced, personal development-focused environment. Company Profile: Professional Services In buisness over 20 years Customer Service Specialist Your Role: This Customer Service Specialist role is focused on building relationships, fostering engagement, and ensuring customers feel supported, inspired, and accountable to their growth. The Customer Service Specialist will play a critical role in customer experience, community building, and ongoing enrollment support. Serve as a primary Customer Service Specialist, delivering exceptional customer experience and engagement across programs and events Support live courses, calls, and events by welcoming customers, setting the tone, and ensuring readiness and participation Build and maintain strong, long-term customer relationships through consistent check-ins and accountability support Engage customers through social media and internal platforms to strengthen community, momentum, and connection Support growth initiatives by educating customers on continued development opportunities, referrals, and enrollment options Track customer engagement, maintain accurate records, and participate in team planning and debrief sessions Provide administrative and operational support to ensure seamless execution of customer-facing activities Customer Service Specialist Background Profile: 2+ years of experience in a Customer Service Specialist, Customer Support, Customer Success, or client-facing role Experience supporting live events, programs, or customer communities preferred Strong communication skills with a warm, confident, and professional presence High comfort level learning systems, databases, and internal processes Features and Benefits while On Contract: We go beyond the basic staffing agency offerings! You can see the extensive list of benefits on our website under the Candidate Benefits tab. Features and Benefits of Client: Paid time off and paid holidays Medical Dental Vision Career growth and advancement opportunities Ongoing personal and professional development programs A high energy, people centered work environment

As a Representative, you'll provide extraordinary care to our members, partners, plan sponsors and investment professionals. You will understand high-level product/plan and regulatory requirements to analyze and resolve general account, plan fees or plan inquiry questions will be key to success. Additionally, you'll effectively interpret and articulate marketing strategies when communicating with customers. Key Responsibilities: Receives and responds to incoming calls from investment professionals, plan sponsors and members on a variety of topics. Understands the different product suites, including current line-up and products no longer sold that still require servicing. Responsible for interpreting and applying all changes and enhancements to new and old products, based on the daily change communications. Identifies the question(s) behind the question to proactively offer consultative expertise and uncover the unstated need. Maintains a record of the conversations and follows a process of documentation to support our strategy of knowing our member better than anyone and use the information in a way that drives the relationship deeper. Follows all rules and regulations to ensure compliance with FINRA or other professional licensure requirements, Nationwide policies, firms, plan documents and state and local laws. Educates customers to ensure understanding of tax implications, penalties/surrender charges, death benefit protection, lifetime income, capital preservation and/or benefits pertaining to the plan/contract. Analyzes problems to determine proper course of action, striving for first time final resolution. When necessary, works with internal partners to resolve escalated issues. Integrates lean methodology into daily interactions through problem-solving meetings and team huddles. Develops and grows through monthly individual meetings with leadership to set in place a career path strategy. Setting goals and expectations to achieve success in the role as well as future opportunities. May perform other duties as assigned. Education: High school diploma or equivalent required. Undergraduate degree in finance, business administration, insurance, economics, communications preferred. License/Certification/Designation: ChFC, CLU, other industry designations desirable FINRA series 6 and/or 26 licenses preferred and may be required based on assigned product/line-of-business or distribution system. Experience: One year of experience in customer service, sales related occupations. Knowledge, Skills and Ability: Knowledge of various insurance products and the sales process. Solid understanding of the state and local laws necessary to understand the legal implications of certain product features in different states. Understands the consequences of not following the FINRA rules and regulations. Excellent verbal and written communication skills to effectively communicate with others. Proficiency with computers and common office software. Ability to understand general aspects of plan/contract and utilizes technology to enhance conversations with customers. Other criteria, including leadership skills, competencies and experiences may take precedence.

BILINGUAL IS A PLUS Primary Duties and Responsibilities: All job functions are expected to be maintained during weekly schedule. The employee must arrive on time to address customer phone calls and visits. Dress code is business casual. • Manage front desk activities. o Answer phone in a timely and friendly manner and transfer as needed o Take accurate messages o Greet customers and escort to closing rooms • Manage incoming and outgoing mail • Collect earnest money via mail or by person and deliver to appropriate source • Handle special assignments as deemed necessary by manager • Maintain appearance of front office space • Order and inventory office supplies on a weekly basis • Assist with group inbox - data entry, assigning emails, other duties as needed Qualifications: • One year of administrative/reception work is required • High School Diploma or equivalent • Bilingual (Spanish) highly sought • Background in customer service and office environment is preferred • Able to follow all company procedures and policies including meeting the company customer service expectations • Experience using Microsoft Word, Outlook, Adobe • Candidate should be dependable, reliable and prompt. If you are not a person that can make it to work on time, please do not apply! Skills: • Strong oral and written communication skills • Exceptional customer service • Effective listening skills • Able to multi-task *All applicants will be subject to a background check.

**This role is Monday through Saturday, 8:30-4:30 PM, January 19th-Febrary 19th, with possible extensions & is onsite in Phoenix, AZ ** Day to Day: This person is responsible for efficiently managing the check-in area, ensuring people are greeted warmly, intake forms are distributed and filled out efficiently. Must be tech savvy to assist with online paperwork (via DocuSign) completed on tablets. They must be able to manage multiple people “checking in” at once by adapting and prioritizing based on the schedule. It is very important to be sure which participants are being assigned to which moderators, to avoid mix-ups, so clear communication with the moderator team is critical. They must proactively reach out to participants via text and phone on the day of participation to confirm arrival. They should be proficient at keeping the team updated about participant status via internal messaging channels. Desired Skills: 2+ years customer service 1+ years with previous experience working in a front desk/receptionist/check in capacity

Company Cox Communications, Inc. Job Family Group Sales Job Profile Customer Retention Rep - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly pay rate is $17.71. In addition to the hourly rate identified herein, this role is eligible for an annual incentive/commission target of $16,584.00. Job Description Our customers are the lifeblood of our business. In this role, you are the last line of defense, and the reason our customers stay with us. Through building meaningful relationships through each customer interaction, you'll be able to retain, upgrade and/or add new services. If you are looking for a challenging yet rewarding career where you'll use your persuasive skillset to help our customers rediscover the value of their Cox services, this role will do exactly that. Cox Communications, part of the Cox family of businesses, may be the place for you and we're hiring a Customer Retention Representative. The Customer Retention and Sales Representative is a full-time position currently working in the office. Call center hours of operation are 5am - 9pm, Mon - Fri and 6am - 7pm, Sat and Sun; shift schedule will be determined at time of hire and subject to change. Compensation includes a full-time hourly base rate of at least $17.71 per hour plus monthly targeted commissions of $1,382 with 3 times earning potential on commission. Employees also receive a ramp period of up to 2 months to adjust to commission earnings. As part of a customer loyalty-driven team, there is a variable targeted total compensation of $53,430 ($25.69 per hour), while high earners (the top 10%) reach an average annual compensation of just over $73,531.29 ($35.35 per hour). Targeted total compensation may vary based on factors including, but not limited to: location, candidate experience level, and successful completion of minimum sales targets. You must live within the area of Phoenix, AZ. What You'll Do You'll take calls from customers who are considering downgrading or disconnecting, listening to their concerns and steering them toward solutions so that we can turn the corner on their experience with us. You'll have transparent conversations to help customers understand the value of existing Cox products and services while uncovering the need to add additional products and services. Along the way, you'll also reaffirm the needs of each customer's household and influence or solidify the why Cox products and services satisfy their needs. You'll upsell, cross-sell, and work to retain every customer with whom you interact. You'll negotiate pricing and identify new opportunities while actively engaging in conversation about our competitors and the value Cox provides (following company guidelines, of course) You'll use our customer database to tailor solutions and help customers understand their billing. What's In It For You? How do we retain our Retention Reps? Well, when it comes to our employees, we understand that keeping you onboard begins with keeping you happy. Here are just a few ways we do our best to keep you here: First, there's Cox's highly competitive pay and other compensation perks (401k + company match, comprehensive medical benefits, etc.). We also offer free Internet, and discounts on other Cox services valued at up to $300 per month. We offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more. Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. It's also important to work alongside colleagues who “get you”. At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported. Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities within the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility. Who You Are You're a persistent and resilient individual, who understands that change is a part of every salesperson's life, and you not only adapt, but look forward to change. You're driven and influential, utilizing those skills of persuasion to negotiate with customers and help them find products and services that fit their needs while maintaining revenue. You understand that value is the most important part of any sales offer, and you're not afraid to talk about price or the competition, because you know your offer has value. You're a self-starter, who has a familiarity with technology. Your sales approach is consultative because you understand that the customer doesn't always know what's available to them, so digging deep and understanding their needs is more valuable than just taking their order. Qualifications: Minimum High school diploma, GED, or relevant work experience Effective communication skills Excellent computer skills Demonstrated ability to multi-task Excellent interpersonal skills to work effectively with teams Excellent ability to persuade others through indirect influence Ability to seek out opportunities and take initiative with little or no direction Demonstrated capacity to thrive in a high-change, often ambiguous business environment Ability to establish customer relationships in a fast-paced environment Preferred Experience in the telecommunications industry 1+ years in a sales quota or retention environment 2+ years' experience in related field (i.e. Retail, Training, Indirect Sales, etc.) Join the Cox family of businesses and make your mark today! Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Your Career at Cox From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives. Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at: ******************** Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes. Job Description As a Customer Retention Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the Cox brand. The Customer Retention Representative is part of a supportive, service-oriented team that: • Responds to call center customer retention calls for all Cox residential services and product lines. • Identifies and resolves customer issues. • Exercises creative negotiation skills to motivate customers to continue using Cox services. • Offers additional or upgraded services, while providing a quality customer experience. • Lives the Cox Values, by demonstrating an approach towards people and work that is consistent with the overall values of the company. Unleash your potential with Cox Communications as a Customer Retention Representative, where you'll be enhancing the lives of our customers and your career. Primary Responsibilities and Essential Functions • Receive inbound retention calls from current customers, for sales and revenue generation, in a high-intensity call center environment. • Utilize proactive persuasive/retention skills to turn requests for disconnection or downgrade into sales and save opportunities by identifying customer needs. • Achieve monthly key performance metrics, call and order entry productivity standards, and call quality performance through utilization of persuasive skills, defined call flow structure, and adherence to provided schedule. • Educate customers on active product features, service offerings, billing, charges, and product value. • Understand and promote current marketing campaigns in order to sell to or save customers accurately and effectively. • Increase revenue through up-selling and cross-selling video, HSI, wireless, and telephony services to existing customers. • Research and review competitive pricing and service offerings in order to provide competitive price and product comparisons based on customer needs. • Responsible for utilizing multiple customer databases to access, change or input account information for customers. • Provide outstanding customer service, troubleshoot and resolve service and minor technical problems for customers by asking appropriate questions. • Creatively negotiate pricing and bundling by making offers of credits and/or discounts according to Company guidelines. • Complete installation, disconnect, transfer and seasonal downgrade orders and update customer accounts utilizing customer record database. • Other duties as assigned. Qualifications Minimum • HS diploma, GED, or relevant work experience. • Effective communication skills. • Excellent computer skills. • Demonstrated ability to multi-task. • Excellent interpersonal skills to work effectively with teams throughout organization. • Excellent ability to pursuade others through indirect influence. • Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction. • Demonstrated ability to establish collaborative customer relationships in a fast-paced environment. • Demonstrated capacity to thrive in a high-change, often ambiguous business environment. • Eligibility to work in the United States. Preferred • Experience in telecommunications industry. Additional Information All your information will be kept confidential according to EEO guidelines. APPLY AT: ************************************************** (JOB CODE 142435)

Job Description State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Customer Retention/Billing Specialist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: Greet clients, answer phone calls, respond to emails, and handle client inquiries. Prepare and process insurance forms, manage client files, and ensure all paperwork is accurately completed and filed. Enter client information into the agency management system and update records as necessary. Handle billing inquiries, process payments, follow up on overdue accounts. Act as a liaison between clients and agents, ensuring clear and effective communications. QUALIFICATIONS: Must have Arizona Property and Casualty License Previous insurance experience preferred (State Farm) Previous administrative or customer service experience, preferably in an insurance or financial services setting. Excellent verbal and written communication skills. Strong organizational skills with the ability to multitask and prioritize tasks effectively. Friendly and professional demeanor with a strong focus on customer satisfaction. High level of accuracy in data entry and document preparation. Ability to work independently, handle client issues, and find effective resolutions. If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

About this role: Wells Fargo is seeking an Associate Customer Service Representative - Bilingual (Spanish/English) in Consumer Lending. Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services. Find out why we're the #1 financial services company to grow YOUR career. Apply today. In this role, you will: Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems Regularly receive direction from supervisor and escalate questions and issues to more senior employees Interact with team on basic information, plus internal or external customers Required Qualifications: 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Bilingual speaking and listening proficiency in Spanish/English Desired Qualifications: Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues. Ability to execute in a fast paced, high demand, metric driven call center environment. Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy. Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers. Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information. Knowledge, understanding and experience of internet, mobile, and social media technology. Job Expectations: Must be able to attend full duration of required classroom training period Ability to work additional hours as needed Must work on-site at the location posted This position is not eligible for Visa sponsorship Must complete and pass required language assessment Eligible to receive language differential Training Schedule: Classroom training will be for 8 weeks, Monday - Friday, 8:30 am - 5:00 pm. Work schedule after classroom training will be provided prior to start date. We're open 24 hours, 7 days a week. Your regular work schedule will be based on business need and will include working a weekend day and some holidays. Job Location: 2150 W Pinnacle Peak Road, Phoenix, AZ 85027 Posting End Date: 16 Jan 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Why Wells Fargo:** Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life (********************************************* means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us! **About this role:** Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today. CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. **In this role you will:** + Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment + Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems + Regularly receive direction from supervisor and escalate questions and issues to more senior employees + Interact with team on basic information, plus internal or external customers **Required Qualifications:** + 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education + Bilingual speaking and reading proficiency in Spanish/English **Desired Qualifications:** + Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues + Ability to execute in a fast paced, high demand, metric driven call center environment + Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy + Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers + Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information + Knowledge, understanding and experience of internet, mobile, and social media technology **Job Expectations:** + Must be able to attend full duration of required training period + This position is not eligible for Visa sponsorship + Ability to work additional hours as needed + Schedule may be eligible for a shift differential under the terms of the shift differential policy + Must work on-site at the location posted + Must complete and pass required language assessment **Training and Work Schedule:** + You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services. + Training class starts on 03/09 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training. + We're open from Sunday - Saturday, Open 24 Hours. Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Most schedules will be mid-shift or evening-shift. **Posting Location:** + 2202 W Rose Garden Ln, Phoenix AZ 85027 @RWF22 **Posting End Date:** 2 Feb 2026 **_*Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-514141

operates on-site in Phoenix, Arizona. This is not a Cybersecurity position. Who We Are Looking For The SOC Operator must be detail oriented, have a strong aptitude for communication and analytical thinking when responding to events, as well as having a team-first mentality. Daily responsibilities will focus on the monitoring of global events from a variety of sources, assess impact and then disseminate those incidents to the appropriate parties. Operators must be able to effectively comprehend data and compose clear and effective communications that will have a wide audience. The Operator will regularly monitor security camera systems and coordinate with physical security teams to respond to any incidents. What You Will Work On * Monitor, assess and acknowledge all daily alerts, reported incidents from client personnel, and site intrusion detection alarms * Monitor and administer access control, video management, and intrusion detection systems, including dispatch of security officers when needed while meeting the performance criteria * Monitor events through open-source collection and coordination with local assets * Respond to inbound calls from employees and security personnel providing customer service focused responses * Write security incident investigation reports to provide situational awareness and communicate risks to management * Monitor designated online tools to conduct situational awareness on social media platforms * Collect, evaluate, and disseminate intelligence to support action plans based on credibility and likelihood * Perform proactive threat intelligence gathering and response, including but not limited to: event monitoring, persons of interest, execution protection intelligence * Contribute to procedures and processes to standardize and enhance risk management * Work closely with various teams responsible for security, operations, and incident management * Provide emergency and non-emergency security system monitoring, event dispatch, and emergency notification services * Process and maintain a wide variety of files, logs, reports, and forms * Responsible for performing, evidencing, and supporting all necessary tasks for audits This Job Description is not a comprehensive list of all required activities, duties, or responsibilities. Duties, responsibilities, and activities may change at the discretion of the leadership at any time with or without notice . What You Will Bring * Bachelor's degree in a related field is strongly preferred. Either bachelor's degree or equivalent military experience * Have an interest or direct experience in the following: Intelligence, Security Operations, Critical Incident Management or Corporate Security, Emergency Management * Must be well-versed in current technologies and open-source search methodologies * Must be a competent user of Microsoft Suite and Google Suite * Must be willing to sign an NDA and maintain strict confidentiality * Must be able to communicate effectively, both verbally and in writing * Ability to maintain a professional demeanor during stressful situations * Must be able to quickly adapt and excel in dynamic situations * Demonstrated organizational and time management skills * Successful client management experience * A demonstrated history of effective conflict resolution skills * Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations * Ability to attend training events and mandatory meetings that fall outside normal work hours * Ability to work 8 to 12-hour shifts both days and nights Work Environment With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include: * Undergoing and meet company standards for background and reference checks, and drug tests if required * Exposure to sensitive and confidential information * Regular computer usage * Ability to handle multiple tasks concurrently * Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment * Occasional reaching with hands and arms, stooping, kneeling, crouching and/or crawling * Must be flexible with the ability to work evenings, odd hours, and weekends with little notice * Frequent sitting and/or standing

For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. Base Pay: $37,000 On-Target Earnings: $70,000 ($17.75/hr base pay with uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers. No outbounding, no cold calling. Ever. This role is on-site at 350 N McClintock Dr, Chandler, Arizona 85226. Job Duties and Responsibilities What You'll Do: Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company. Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services. Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do. What's in it for You: Uncapped Earning Potential: High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless. Career Growth: Ability to promote up to two levels in your first year, with paths to leadership and corporate roles. Incredible Incentives : High-value rewards program including exciting trips & prizes. Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement. Exclusive Perks: Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans. Skills, Experience and Requirements Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity. Full-time on-site; hours may include evenings, weekends or holidays. High school diploma/GED required; Associate's or Bachelor's degree a plus. Pre-employment screen. Smartphone/device with active network connection. Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website . Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make and accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. xevrcyc This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement , Pay Transparency , EEOC Know Your Rights ( English / Spanish ) Salary Ranges Compensation: $37,000.00/Year

Company Cox Communications, Inc. Job Family Group Sales Job Profile Customer Retention Rep - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly pay rate is $17.71. In addition to the hourly rate identified herein, this role is eligible for an annual incentive/commission target of $16,584.00. Job Description Our customers are the lifeblood of our business. In this role, you are the last line of defense, and the reason our customers stay with us. Through building meaningful relationships through each customer interaction, you'll be able to retain, upgrade and/or add new services. If you are looking for a challenging yet rewarding career where you'll use your persuasive skillset to help our customers rediscover the value of their Cox services, this role will do exactly that. Cox Communications, part of the Cox family of businesses, may be the place for you and we're hiring a Customer Retention Representative. The Customer Retention and Sales Representative is a full-time position currently working in the office. Call center hours of operation are 5am - 9pm, Mon - Fri and 6am - 7pm, Sat and Sun; shift schedule will be determined at time of hire and subject to change. Compensation includes a full-time hourly base rate of at least $17.71 per hour plus monthly targeted commissions of $1,382 with 3 times earning potential on commission. Employees also receive a ramp period of up to 2 months to adjust to commission earnings. As part of a customer loyalty-driven team, there is a variable targeted total compensation of $53,430 ($25.69 per hour), while high earners (the top 10%) reach an average annual compensation of just over $73,531.29 ($35.35 per hour). Targeted total compensation may vary based on factors including, but not limited to: location, candidate experience level, and successful completion of minimum sales targets. You must live within the area of Phoenix, AZ. What You'll Do * You'll take calls from customers who are considering downgrading or disconnecting, listening to their concerns and steering them toward solutions so that we can turn the corner on their experience with us. * You'll have transparent conversations to help customers understand the value of existing Cox products and services while uncovering the need to add additional products and services. * Along the way, you'll also reaffirm the needs of each customer's household and influence or solidify the why Cox products and services satisfy their needs. * You'll upsell, cross-sell, and work to retain every customer with whom you interact. * You'll negotiate pricing and identify new opportunities while actively engaging in conversation about our competitors and the value Cox provides (following company guidelines, of course) * You'll use our customer database to tailor solutions and help customers understand their billing. * What's In It For You? How do we retain our Retention Reps? Well, when it comes to our employees, we understand that keeping you onboard begins with keeping you happy. Here are just a few ways we do our best to keep you here: * First, there's Cox's highly competitive pay and other compensation perks (401k + company match, comprehensive medical benefits, etc.). We also offer free Internet, and discounts on other Cox services valued at up to $300 per month. We offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more. * Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. It's also important to work alongside colleagues who "get you". At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported. * Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities within the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility. Who You Are You're a persistent and resilient individual, who understands that change is a part of every salesperson's life, and you not only adapt, but look forward to change. You're driven and influential, utilizing those skills of persuasion to negotiate with customers and help them find products and services that fit their needs while maintaining revenue. You understand that value is the most important part of any sales offer, and you're not afraid to talk about price or the competition, because you know your offer has value. You're a self-starter, who has a familiarity with technology. Your sales approach is consultative because you understand that the customer doesn't always know what's available to them, so digging deep and understanding their needs is more valuable than just taking their order. Qualifications: Minimum * High school diploma, GED, or relevant work experience * Effective communication skills * Excellent computer skills * Demonstrated ability to multi-task * Excellent interpersonal skills to work effectively with teams * Excellent ability to persuade others through indirect influence * Ability to seek out opportunities and take initiative with little or no direction * Demonstrated capacity to thrive in a high-change, often ambiguous business environment * Ability to establish customer relationships in a fast-paced environment Preferred * Experience in the telecommunications industry * 1+ years in a sales quota or retention environment * 2+ years' experience in related field (i.e. Retail, Training, Indirect Sales, etc.) Join the Cox family of businesses and make your mark today! Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today. CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. In this role you will: Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems Regularly receive direction from supervisor and escalate questions and issues to more senior employees Interact with team on basic information, plus internal or external customers Required Qualifications: 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Bilingual speaking and reading proficiency in Spanish/English Desired Qualifications: Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues Ability to execute in a fast paced, high demand, metric driven call center environment Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information Knowledge, understanding and experience of internet, mobile, and social media technology Job Expectations: Must be able to attend full duration of required training period This position is not eligible for Visa sponsorship Ability to work additional hours as needed Schedule may be eligible for a shift differential under the terms of the shift differential policy Must work on-site at the location posted Must complete and pass required language assessment Training and Work Schedule: You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services. Training class starts on 03/09 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training. We're open from Sunday - Saturday, Open 24 Hours. Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Most schedules will be mid-shift or evening-shift. Posting Location: 2202 W Rose Garden Ln, Phoenix AZ 85027 @RWF22 Posting End Date: 2 Feb 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role: Wells Fargo is seeking an Associate Customer Service Representative - Boots to Banking in Consumer Lending. Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services. Find out why we're the #1 financial services company to grow YOUR career. Apply today. In this role, you will: Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems Regularly receive direction from supervisor and escalate questions and issues to more senior employees Interact with team on basic information, plus internal or external customers Required Qualifications: 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Military experience researching and assessing questions, process, and procedures to make recommendations on solutions. Military experience with tracking information in multiple computer systems with high level of accuracy. Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues. Ability to execute in a fast paced, high demand, metric driven call center environment. Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy. Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers. Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information. Knowledge, understanding and experience of internet, mobile, and social media technology. Job Expectations: Must be able to attend full duration of required classroom training period Ability to work additional hours as needed Must work on-site at the location posted This position is not eligible for Visa sponsorship Training Schedule: Classroom training will be for 8 weeks, Monday - Friday, 8:30 am - 5:00 pm. Work schedule after classroom training will be provided prior to start date. We're open 24 hours, 7 days a week. Your regular work schedule will be based on business need and will include working a weekend day and some holidays. Job Location: 2150 W Pinnacle Peak Road, Phoenix, AZ 85027 Posting End Date: 20 Jan 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.