Customer service representative jobs in Chicopee, MA - 1,036 jobs
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Customer Service Specialist (Big Y Express)
Big Y 4.6
Customer service representative job in Chicopee, MA
The CustomerService Specialist Big Y Express is responsible for providing customers with an exceptional and rewarding experience in the convenience and fuel areas of Big Y. The CustomerService Specialist BYE is responsible for accurately processing customer transactions and maintaining store conditions to include proper ordering, inventory, production and food safety standards. Additionally, the CustomerService Specialist provides oversight in the Store Manager's absence.
Requirements
REQUIREMENTS:
Ability to represent and support Big Y's culture of caring while living our Mission & Vision.
Supports Big Y's Diversity, Equity and Inclusion initiatives.
Must project a clean and professional appearance.
Ability to operate within company policies, procedures, and standards.
Willingness to cross train and learn other areas as needed.
Ability to work a flexible schedule in accordance with the needs of the store.
Must be 18 years of age or older.
Pay Details
$17.00 - 22.70
Pay Rate Type
Hourly
$35k-41k yearly est. 6d ago
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Customer Support Specialist
Brilliance Canada
Customer service representative job in Worcester, MA
We are growing and hiring CustomerServiceRepresentatives to manage incoming customer queries and field questions regarding policy information. You will also process payments, modifications, and escalate complaints across a number of communication channels. A successful candidate would need to be high energy, customer centric, have a friendly demeanor, display empathy, patience and have experience working in the insurance industry, call center and proficient in computers. REMOTE OPPORTUNITY with multiple shift opportunities.
Job Description:
We Are: Covenir is a company with a startup attitude with the support of a corporation. In the last three years we have experienced tremendous growth and have quickly become one of the go to companies for business process outsourcing.
You Are: Someone with a few years of call center/customerservice/office support experience or someone with a lot of experience looking to make a career change. You enjoy working a flexible schedule in a team environment around a lot of great people. You need a fast-paced environment where no two days are the same and you understand how to be the face/voice of a company.
Responsibilities Include:
Work with our insurance provider clients and deliver great overall customerservice
Take in a high volume of calls, communicate via email and letters as appropriate
Document all client communication across several platforms
Be the point person for our clients as well as their customers
Qualifications:
2+ years of customerservice experience in a call-center environment
Demonstrated communication, organizational and interpersonal skills
Intermediate proficiency in Microsoft Office
Strong independent problem solving and analytical skills
Preferred Qualifications:
4+ years of insurance experience (insurance agent license a plus!)
Bilingual (Spanish/English)
Associates Degree
Things to know:
Rotating schedule includes hours between 11:30am-8:00pm Monday through Friday with mandatory Saturday 9:00am-6:00pm
Open concept work environment
Light to moderate noise activity
Paid training
Worker Type:
Number of Openings:
0
$44k-68k yearly est. 6d ago
Customer Service Delivery Advocate
Carvana Company 4.1
Customer service representative job in Hartford, CT
Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's d CustomerService, Advocate, Delivery, Service, Customer, Performance, Retail, Automotive
$32k-36k yearly est. 4d ago
Customer Service Representative
360 Recruiting Group
Customer service representative job in New Britain, CT
Founded in 1928, Victor Advertising has grown to become a leading promotional product company, serving clients throughout the country from our headquarters in New Britain, Connecticut. We currently are seeking an energetic, highly organized, passionate CustomerServiceRepresentative to provide assistance to the sales team to ensure customer satisfaction.
Why Work with Us:
Competitive rate of $20-25/hour to start and additional bonus opportunities (annual bonus, commission opportunities)
Highly creative environment with ongoing training and development offered
Medical Insurance
401k Plan Participation
Small company environment so you can have a significant impact and real opportunities for growth
Discounted merchandise and more!
The Position:
The CustomerServiceRepresentative is a crucial role that supports the sales team and more importantly, is accountable for the client's order experience. This position is responsible for guaranteeing that clients' orders are submitted to our preferred partner suppliers with accuracy and a sense of urgency to ensure on-time delivery. Additionally, the CustomerServiceRepresentative will collaborate with the sales team and management to identify improvements in processes and customer retention. This position will have client interaction to make certain the buying experience meets expectations from beginning to end.
About You:
Having prior experience in a detailed-oriented, fast-paced customerservice role, you know how to set priorities, multi-task and work well under pressure
You are highly organized and have an eye for accuracy
Communication is one of your strengths and you'll have no problem communicating with clients, supplier partners, and internal teams
Establishing and maintaining relationships with clients comes naturally to you
You are a self-starter who takes initiative to seek answers under firm deadlines
You are punctual and willing to work so that critical items are completed for the day
Having excellent computer skills, you are proficient in using Office 365 software, and can learn proprietary order-entry management software
We are continuing to grow and expand the business and it's an exciting time to join the team. If you are looking to join an innovative, supportive, and creative company that values its employees, we want to hear from you! Learn more about Victor Advertising Services at https://www.victoradvertising.com/.
360 Recruiting Group is the trusted partner to many small to mid-sized businesses throughout New England. As a dedicated partner, we work as an extension of their organization, offering full-service recruiting to hire for direct and permanent positions with our clients.
$20-25 hourly 6d ago
Route Service Representative (4-Day Workweek)
Cintas Corporation 4.4
Customer service representative job in Hartford, CT
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$32k-36k yearly est. 3d ago
Customer Relations Specialist
Cornerstone Bank 3.3
Customer service representative job in Worcester, MA
Cornerstone Bank was formed in 2017, born of a long history of supporting the community, and providing a strong foundation to help people and businesses thrive. Serving Worcester County, Cornerstone Bank's local presence and community-based banking model enables a unique ability to deliver outstanding service, with a personal touch. Cornerstone provides the highest level of service and expertise for individuals, businesses, and community organizations with branch locations throughout Central Massachusetts.
Cornerstone Bank is committed to providing a collaborative workplace where innovation, teamwork, accountability, and excellence are recognized and where employees are encouraged to broaden their skills, seek opportunities for professional development, serve their community, and provide outstanding customerservice with each encounter.
Being a part of the Cornerstone team has many great benefits and perks. This includes a competitive pay, a generous student-loan paydown program, comprehensive benefit package including, medical, dental, vision insurance and even pet insurance! We offer a 401(k) plan with an employer contribution and match, success-sharing bonuses, paid time off and more!
If you are looking to join a team that is committed to your ongoing professional growth and development, we are looking forward to speaking to you!
Position Overview
Cornerstone Bank is committed to our customers, colleagues & communities that we serve. As a Customer Relations Specialist, you will perform a wide variety of transactions to servicecustomers in conformance with established Bank policies and procedures.
Responsibilities and Accountabilities
Provides efficient, effective and courteous customerservice. Performs a variety of transactions to service the customer, including processing deposits, withdrawals, payments, night drop bags; check cashing, etc.
In addition to cash handling responsibilities and teller functions, handles more complex inquiries; opens and closes accounts, performs account maintenance and handles customer inquiries .
Maintains updated knowledge of Bank's products and services and builds trust with customers by identifying financial goals through established customer experience processes and proactively provides advice and guidance to customers to help them meet their financial goals.
Follows up with customers as outlined in the customer experience process. Works within the established framework to achieve branch targets.
Ensures the accuracy of activities. Balances transactions and cash at the end of the day and participates in the branch settlement.
Ensures that transactions are processed and the proper documentation is completed incompliance with applicable laws and regulations, i.e., Reg CC and the Bank Secrecy Act, etc.
Assist in operational and administrative activities of the branch including opening, closing, balancing ATM, mail deliveries and other general customer inquiries as needed and directed by the management team of the branch.
Performs all duties in accordance with prescribed regulatory compliance guidelines and as directed by management.
Requirements
Qualifications
Demonstrated customerservice skills
Must be comfortable performing basic math calculations
Attention to detail; ability to multi-task
Strong verbal and written communication skills; possesses professional communication ability including active listening
Strong interpersonal skills and ability to deal with customers under circumstances requiring tact and diplomacy
Excellent organizational skills
High level of interpersonal skills to handle sensitive and confidential situations and documentation
Must be available to work extended and/or weekend hours and attend training as needed
Must be able to use various types of office equipment, including computer terminals
Education/Training/Experience
* High School Diploma or equivalent
* Six months banking or retail cash handling/customerservice experience, preferred
INDEPENDENT ACTION
Performs work independently within scope of established guidelines and practices. Consults with Manager where clarification or exception to Bank policy may be required.
NOTE: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required for this job.
Cornerstone Bank is an Equal Opportunity Employer. In compliance with Equal Opportunity Guidelines and the Americans with Disabilities Act, Cornerstone Bank provides reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
$39k-50k yearly est. 6d ago
Customer Service and Logistics Specialist
New England Wire Products 4.1
Customer service representative job in Leominster, MA
CustomerServiceRepresentative (Early-Career / 2+ Years Experience)
New England Wire Products | In-Person | Full-Time
New England Wire Products is a family-owned, domestic manufacturer of high-quality wire display racks and shelving solutions. For decades, we've partnered with customers across the U.S. to deliver dependable products backed by responsive, relationship-driven service.
We are seeking a CustomerServiceRepresentative with 1-3 years of professional experience who is ready to take ownership of customer relationships, manage orders with minimal oversight, and collaborate closely with internal teams to ensure a seamless customer experience. This role is well-suited for someone who has moved beyond entry-level support and is looking to deepen their impact within a manufacturing and operations-focused environment.
Role Overview
As a CustomerServiceRepresentative, you will serve as a trusted point of contact for assigned customers, managing the full order lifecycle from intake through delivery. You will work cross-functionally with Sales, Production, and Shipping to anticipate needs, resolve issues, and ensure accuracy, timeliness, and consistency in all customer interactions.
This role requires strong communication skills, sound judgment, and the ability to manage multiple priorities in a fast-paced, detail-driven environment.
Key Responsibilities
Customer & Order Management
Manage customer orders end-to-end, including order entry, confirmations, changes, and delivery coordination
Provide accurate and timely updates on order status, lead times, and product availability
Serve as a primary point of contact for assigned customer accounts
Identify and resolve order discrepancies, shipping issues, or service concerns with a solutions-oriented approach
Customer Communication & Relationship Building
Deliver professional, consistent communication via phone and email
Build familiarity with customer preferences, product usage, and ordering patterns
Proactively follow up to confirm accuracy, satisfaction, and on-time delivery
Escalate complex or time-sensitive issues appropriately while maintaining customer confidence
Cross-Functional Collaboration
Partner closely with Sales, Production, and Logistics teams to align customer expectations with manufacturing realities
Communicate clearly across departments to support scheduling, prioritization, and problem-solving
Participate in process improvement discussions related to order flow, customer communication, and efficiency
Systems, Documentation & Accuracy
Maintain accurate records in internal systems related to orders, customer communication, and changes
Ensure high attention to detail across pricing, quantities, shipping details, and documentation
Follow established processes while identifying opportunities for improvement
Qualifications
Bachelor's degree required (business, communications, supply chain, or related field preferred)
1-3 years of experience in customerservice, account coordination, order management, or a related role
Experience working in manufacturing, distribution, or B2B environments preferred
Strong written and verbal communication skills with a professional demeanor
Highly organized with the ability to manage multiple priorities and deadlines
Comfortable using Microsoft Office and learning ERP or order management systems
Proactive, dependable, and team-oriented with strong follow-through
Why Join New England Wire Products?
Opportunity to take ownership and grow within a stable, family-owned manufacturing company
Hands-on exposure to sales, operations, and production processes
Collaborative, low-ego team environment with long-term employee tenure
Clear path for increased responsibility and career development
Job Details & Benefits
Job Type: Full-time
Work Location: In person
Benefits Include:
401(k) with company match
Health insurance
Dental insurance
Paid time off
$33k-42k yearly est. 4d ago
Customer Service Coordinator
CBRE Group, Inc. 4.5
Customer service representative job in Hartford, CT
CustomerService Coordinator Job ID 252758 Posted 23-Dec-2025 Service line GWS Segment Role type Full-time Areas of Interest CustomerService Location(s) Columbus - Ohio - United States of America, Dallas - Texas - United States of America, Phoenix - CustomerService, CustomerService Coordinator, Coordinator, Retail, Property Management, Service
$37k-48k yearly est. 6d ago
Call Center Representative
Pride Health 4.3
Customer service representative job in Worcester, MA
Call Center Agent
This is a 13 weeks contract assignment with one of the large Health System based out of Massachusetts state.
Duration: 13 weeks
Shift: Days (Friday, Saturday, Sunday, Monday)
Job Summary:
1. Receives and responds to telephone calls and referrals regarding urgent and emergent behavioral health services.
2. Registers, screens, and completes insurance checks for individuals seeking services.
3. Performs telephonic interventions which include, but are not limited to, crisis support and de-escalation of individuals in Crisis.
4. For urgent and emergent services, assists Clinicians with arranging dispositions of cases inpatient bed Searches, making referrals, arranging transportation (cab or ambulance) etc.)
5. Assigns and schedules initial assessments for urgent and emergent services.
6. Obtains insurance authorizations, processes referrals and obtains information and enters into Electronic Health Record (EHR).
7. Communicates to supervisor information gathered for referrals from identified high priority referral sources, including (but not limited to) the Department of Mental Health and hospital inpatient programs.
8. Demonstrates knowledge of services and resources available
Job Requirements:
Education Preferred: Bachelor's degree in HR , Psychology, or Sociology.
Experience is required from a high-stress healthcare environment.
$33k-38k yearly est. 3d ago
Technical Support Representative
Tundra Technical Solutions
Customer service representative job in Bloomfield, CT
This role is an IT Support / Help Desk position where you'll be the first point of contact for employees or customers who need technical help. On a day-to-day basis, you'll be answering calls and tickets related to hardware, software, network connectivity, and application issues-anything from password resets and Microsoft Office issues to basic networking or device troubleshooting.
You'll document every request, work to resolve issues yourself when possible, and escalate more complex problems to senior engineers or vendors while still owning the follow-up. A big part of the job is making sure the user feels supported-tracking issues through resolution and checking back in to confirm everything is working.
The role requires someone who's comfortable working independently, managing multiple requests, and prioritizing tasks in a fast-paced environment. While you'll have guidance and your work will be reviewed by more senior IT staff, you're expected to take initiative and use good judgment when troubleshooting.
From a technical standpoint, they're looking for experience with Windows operating systems, Microsoft Office, basic networking, and PC/LAN support. An A+ certification is a plus, but hands-on experience and strong troubleshooting skills matter just as much.
$29k-44k yearly est. 2d ago
Customer Service Administrator
Venteon 3.9
Customer service representative job in Middletown, CT
CustomerService Administrator - Middletown, CT
Minimum 5 years of experience as a CustomerService Administrator
Venteon is currently seeking a CustomerService Administrator to fill an opening with a manufacturing company located in Middletown, CT
Requirements of the CustomerService Administrator
Minimum of 5 years' experience in customerservice or program coordination within aerospace, defense, or precision manufacturing.
Familiarity with aerospace customer portals (e.g., Pratt & Whitney, Collins, GE, Rolls Royce) strongly preferred.
Experience with ERP systems (Epicor, SAP, Oracle, or equivalent) required,
Proficiency in Microsoft Excel and Word.
Demonstrated success in managing customer relationships and balancing competing priorities. A strong commitment to continuous improvement, quality, and customer satisfaction.
Proven ability to manage multiple priorities in a fast-paced manufacturing environment.
Excellent written and verbal communication skills with both technical and non-technical audiences.
High attention to detail and accuracy in managing documentation, schedules, and customer data.
Self-starter with demonstrated ownership of results and ability to work independently and collaboratively across teams.
Strong organizational, analytical, and problem-solving abilities.
Benefits of the CustomerService Administrator
Competitive salary
Advancement potential
Full time
Paid time off
Medical / Dental / Vision
401k
Responsibilities of the CustomerService Administrator
Effectively manage daily communication between customers and site Operations.
Actively work with the site team to resolve customer issues and improve on-time delivery.
As needed, coordinate and host all customer meetings both virtual and in person. Preparing any presentations needed as required.
Provide accurate and timely customer updates on order status, production progress, and delivery schedules.
Navigate and maintain customer web portals, ensuring that order acknowledgements, shipping notifications, and documentation are accurate and up to date.
Collaborate closely with operations, planning, and quality teams to track progress and resolve issues affecting delivery timelines or order accuracy.
Lead weekly or biweekly status reviews with key customers to communicate program progress, risks, and recovery actions.
Manage customer expectations by proactively identifying potential delays or changes and communicating solutions.
Monitor open order reports, on-time delivery metrics, and backlog trends to drive accountability and service improvement.
Support estimating, quoting, and change management activities in coordination with sales and engineering teams.
Coordinate corrective actions and ensure timely closure of customer complaints or nonconformance reports.
Maintain customer records, correspondence, and contract terms within ERP and CRM systems.
Partner with the leadership team to identify opportunities for process improvement, customer satisfaction, and operational efficiency.
If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to submit your resume in Microsoft Word format to ******************
$34k-44k yearly est. 1d ago
Starting ASAP! Customer Service Associate
Tower Legal Solutions 3.6
Customer service representative job in Worcester, MA
Hybrid Opportunity!
Our client is seeking a ServiceRepresentative to join their Commercial Lines team on a temporary basis, with the expectation of conversion to a permanent role and an annual salary increase. The position averages 38.75 hours per week.
In this role, you will manage customer interactions and deliver timely, high-quality service to agents, policyholders, and vendors via phone and email. Responsibilities include handling inbound and outbound calls, issuing certificates of insurance, and supporting various policy servicing tasks.
Key Responsibilities:
Respond to customer requests via phone and email.
Handle certificate of insurance and ID card requests within service level expectations.
Manage Outlook mailboxes and make outbound calls for new business, renewals, and customer satisfaction.
Support additional tasks such as collections, returned mail, and voice email inquiries.
Maintain adherence to structured scheduling and meet productivity and quality goals.
Qualifications:
College degree preferred but not required.
2+ years of customerservice experience; commercial insurance knowledge is a plus.
Strong communication skills and professional telephone etiquette.
Ability to work in a fast-paced, team-oriented environment.
Schedule:
Training: Monday-Friday, 8:30 AM-5:00 PM (first 2-4 weeks)
Post-training: Monday-Friday, 9:30 AM-6:00 PM or 10:30 AM-7:00 PM (3 days onsite, 2 days remote)
$29k-36k yearly est. 1d ago
Sales Associate - Customer Service
Sunoco 4.8
Customer service representative job in Windsor, CT
HIRING IMMEDIATELY...
Sunoco is hiring a Retail Sales Associate!
In this role, you will provide superior customerservice while selling our products to customers following company standards. This will include merchandise presentation, safety, sanitation, service, and suggestive selling. Additionally, you will assist customers with any questions, ring up sales, and control the fuel pumps to ensure prompt and friendly service.
Some additional responsibilities will include:
Properly maintaining a cash drawer and being accountable for all cash, coupons, checks, and receipts in the drawer
Receiving and checking in delivered merchandise and placing inappropriate storage area
Filling displays and stocking shelves as needed
Filling outside towel holders, and replenishing or refreshing window washer fluid
Servicing, cleaning, and supplying public restrooms; refilling towel dispensers & soap dispensers
Cleaning windows, glass partitions, and mirrors with cleaning agents.
Other duties as assigned
Opal Ventures is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Weve been serving our customers for more than 125 years, delivering on our promise of quality and excellence in everything we do. And through our involvement with organizations like Philabundance and the American Red Cross, we are proud to give back to the communities we serve.
Headquartered in Philadelphia, Pennsylvania, Sunoco is part of the Energy Transfer Partners, L.P. family of companies. Energy Transfer Partners is a New York Stock Exchange traded partnership owning and operating a diversified portfolio of energy assets.
Sunoco's Retail business markets its brand of gasoline through approximately 4,900 retail outlets in 26 states mainly east of the Mississippi, from Maine to Florida and west to Wisconsin and Louisiana. Sunoco also has more than 650 APlus branded convenience stores which are company-operated and operated by third-party dealers.
$27k-35k yearly est. 1d ago
Boat and ATV Service Specialist
Bass Pro Shops 4.3
Customer service representative job in East Hartford, CT
The Service Specialist assists in all aspects of Service Department operations including unit inventory procedures, pre-delivery inspection (PDI) and delivery orientation. Position may also assist customers requiring service or warranty repairs for t Boat, Specialist, Service Manager, Service, Operations, Retail, Delivery
$31k-37k yearly est. 6d ago
Inside Sales Representative
Nefco 3.7
Customer service representative job in East Hartford, CT
Job Summary: Senior Inside Sales Representatives are responsible for entering and managing the quote and order process for NEFCO's Customers. As the most experienced members of Inside Sales, Sr. Inside Sales Reps are responsible for managing customer relationships and driving new business.
Job Duties:
Receive and process requests directly from customers and outside sales (via phone, email, fax, website ordering) for price quotations, product availability, and orders in a timely manner- specifically, key regional/national customer accounts;
Responsible for generating new business and maintaining existing customer and vendor relationships through targeted phone calls and customer visits as needed;
Meeting and exceeding top and bottom line sales and gross profit goals both individually and a cohesive sales team;
Sell and servicecustomers providing pricing and product application information;
Generate add-on sales by anticipating other products that a customer may need but has not ordered yet;
Input all orders into sales order system in a timely manner;
Schedule orders according to customer requirements;
Source materials that NEFCO does not keep in stock through interaction with purchasing team;
Communicate consistently with Customers, Outside Sales Representatives, Inside Sales Managers and Operations Managers;
Keep supervisors apprised of customer issues as warranted;
Provide promotional literature and product information as requested;
Maintain proficiency in NEFCO product catalogs, Eclipse, Microsoft Office Suite;
Maintain product and industry proficiency via training on various vendor product platforms and Evergreen Marketing Group, as needed; and
Attend weekly sales meetings.
Qualifications:
Demonstrate strong ability to work in fast pace, high pressure environment
Excellent computer skills and capability to adeptly operate NEFCO's Enterprise Resource Planning, Eclipse, as well as the Microsoft Office Suite
Excellent verbal and written communication skills
Strong customerservice skills
Maintains excellent regular attendance, punctuality at work to ensure a high-quality and timely response for customers
Must perform work accurately and with a sense of urgency and integrity while paying strict attention to detail.
Degree is preferred (although industry experience may be considered in lieu of degree)
1-2 years of work experience (preferably in construction supply sales)
$32k-59k yearly est. 3d ago
Call Center Dispatch
Global Channel Management
Customer service representative job in East Hartford, CT
Call Center Dispatcher needs 6 months experience
Call Center Dispatcher requires:
6 months minimum experience in call center/dispatcher experience
Must be able to pass 27-30 wpm typing test.
Must be able to pass a customerservice assessment
Must be able to successfully pass a criminal background check and drug test.
Call Center Dispatcher duties:
Accurately respond to incoming calls received by the call center.
Accurately document all interactions with consumers.
Properly forward calls to Call Center Leadership or other CT agencies per procedures.
Provide clear, complete, accurate and objective information based on full understanding of program requirements.
$33k-48k yearly est. 60d+ ago
Part Time Bilingual Reservationist
Transdevna
Customer service representative job in East Hartford, CT
Transdev in East Hartford, Connecticut, is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customerservice-oriented people who are dedicated to safety. Transdev is proud to offer:
Position Subject to Collective Bargaining Agreement:
* $20.00 (Union Collective Bargaining Agreement PayScale)
o Starting pay $20.00 with progression to $21.00 over 1 year.
Benefits include:
* Vacation: up to 14 days per year
* Paid Sick Leave: 8 hrs. monthly full-time employees/ 5 hrs. monthly part- time employees; medical, dental
& vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement
benefits, and company holidays.
Key Responsibilities:
+ Answer customer calls and input ride information using a computerized scheduling system
+ Enter new customer information and changes into the system.
+ Data entry into spreadsheets and databases.
+ Communicate late vehicle service and verifying "No Shows" with customers.
+ Must be bilingual in Spanish and English
+ Resolve service-related complaints.
+ Create daily route maps of the reservations for the drivers.
+ Other duties as required.
Qualifications:
+ High school diploma or GED required.
+ 2 years reservationist or customerservice experience.
+ Computer literate
+ Excellent communication and listening skills.
+ Bilingual in Spanish and English
+ Must be able to work shifts or flexible work schedules as needed, including overtime.
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
The essential functions of this position require the ability to:
+ Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
+ Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
+ Push and pull objects up to 25 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
+ Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
+ Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
+ Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev
U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please review here: ********************************************************* for CA Employee Privacy Policy
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Part Time
Req ID: 6613
Pay Group: X58
Cost Center: 55835
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
$20-21 hourly 36d ago
Client Specialist Key
Knitwell Group
Customer service representative job in Canton, CT
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Available at least (20) hours per week.
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00007 Canton CT-Canton,CT 06019Position Type:Regular/Part time
Pay Range:
$17.35 - $21.70 Hourly USD
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$17.4-21.7 hourly Auto-Apply 60d+ ago
Route Service Representative (4-Day Workweek)
Cintas Corporation 4.4
Customer service representative job in Hartford, CT
Cintas is seeking a Route ServiceRepresentative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, i Representative, Service, Manufacturing, Retail
$32k-36k yearly est. 4d ago
Customer Relations Specialist
Cornerstone Bank 3.3
Customer service representative job in Worcester, MA
Cornerstone Bank was formed in 2017, born of a long history of supporting the community, and providing a strong foundation to help people and businesses thrive. Serving Worcester County, Cornerstone Bank's local presence and community-based banking model enables a unique ability to deliver outstanding service, with a personal touch. Cornerstone provides the highest level of service and expertise for individuals, businesses, and community organizations with branch locations throughout Central Massachusetts.
Cornerstone Bank is committed to providing a collaborative workplace where innovation, teamwork, accountability, and excellence are recognized and where employees are encouraged to broaden their skills, seek opportunities for professional development, serve their community, and provide outstanding customerservice with each encounter.
Being a part of the Cornerstone team has many great benefits and perks. This includes a competitive pay, a generous student-loan paydown program, comprehensive benefit package including, medical, dental, vision insurance and even pet insurance! We offer a 401(k) plan with an employer contribution and match, success-sharing bonuses, paid time off and more!
If you are looking to join a team that is committed to your ongoing professional growth and development, we are looking forward to speaking to you!
Position Overview
Cornerstone Bank is committed to our customers, colleagues & communities that we serve. As a Customer Relations Specialist, you will perform a wide variety of transactions to servicecustomers in conformance with established Bank policies and procedures.
Responsibilities and Accountabilities
Provides efficient, effective and courteous customerservice. Performs a variety of transactions to service the customer, including processing deposits, withdrawals, payments, night drop bags; check cashing, etc.
In addition to cash handling responsibilities and teller functions, handles more complex inquiries; opens and closes accounts, performs account maintenance and handles customer inquiries .
Maintains updated knowledge of Bank's products and services and builds trust with customers by identifying financial goals through established customer experience processes and proactively provides advice and guidance to customers to help them meet their financial goals.
Follows up with customers as outlined in the customer experience process. Works within the established framework to achieve branch targets.
Ensures the accuracy of activities. Balances transactions and cash at the end of the day and participates in the branch settlement.
Ensures that transactions are processed and the proper documentation is completed incompliance with applicable laws and regulations, i.e., Reg CC and the Bank Secrecy Act, etc.
Assist in operational and administrative activities of the branch including opening, closing, balancing ATM, mail deliveries and other general customer inquiries as needed and directed by the management team of the branch.
Performs all duties in accordance with prescribed regulatory compliance guidelines and as directed by management.
Requirements
Qualifications
Demonstrated customerservice skills
Must be comfortable performing basic math calculations
Attention to detail; ability to multi-task
Strong verbal and written communication skills; possesses professional communication ability including active listening
Strong interpersonal skills and ability to deal with customers under circumstances requiring tact and diplomacy
Excellent organizational skills
High level of interpersonal skills to handle sensitive and confidential situations and documentation
Must be available to work extended and/or weekend hours and attend training as needed
Must be able to use various types of office equipment, including computer terminals
Education/Training/Experience
High School Diploma or equivalent
Six months banking or retail cash handling/customerservice experience, preferred
INDEPENDENT ACTION
Performs work independently within scope of established guidelines and practices. Consults with Manager where clarification or exception to Bank policy may be required.
NOTE: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required for this job.
Cornerstone Bank is an Equal Opportunity Employer. In compliance with Equal Opportunity Guidelines and the Americans with Disabilities Act, Cornerstone Bank provides reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Salary Description
$21.50
$39k-50k yearly est. 6d ago
Learn more about customer service representative jobs
How much does a customer service representative earn in Chicopee, MA?
The average customer service representative in Chicopee, MA earns between $28,000 and $46,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in Chicopee, MA
$36,000
What are the biggest employers of Customer Service Representatives in Chicopee, MA?
The biggest employers of Customer Service Representatives in Chicopee, MA are: