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Customer service representative jobs in Colorado

- 2,264 jobs
  • Medical Customer Service - Bilingual

    Biolife Plasma Services 4.0company rating

    Customer service representative job in Thornton, CO

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. Now offering daily pay to our hourly team members! Don't Wait For Payday. Get Your Pay Today. The Bilingual Spanish speaking Plasma Center Technician helps to support our donors, including our Spanish speaking donors, by providing all Plasma Center Technician job duties to our donor populations. Responsible for all Medical History job skills in order to screen new and repeat donors for eligibility to donate; and/or perform entry-level Phlebotomy floor skills as assigned and trained to complete. All below listed responsibilities must be completed in compliance with federal, state, local and company-specific regulations related to quality of product, employee and donor safety, and to the proper performance of day-to-day activities. Employees must also maintain complete and accurate records, in accordance with cGMP BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - CO - Thornton U.S. Starting Hourly Wage: $18.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - CO - ThorntonWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time Job Exempt No
    $18 hourly Auto-Apply 1d ago
  • Customer Service Advisor

    USAA 4.7company rating

    Customer service representative job in Colorado Springs, CO

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $46.4k-50.3k yearly Auto-Apply 4d ago
  • Customer Success Representative - Construction Industry

    FieldflŌ

    Customer service representative job in Denver, CO

    FieldFlo is excited to add a Customer Success Representative (CSR) to our team. Candidates should have knowledge of the contractor or field services verticals in the construction industry, have strong project coordination experience and take a proactive, customer-centric approach to everything they do. This role is remote in the US, west coast/central hours required. Interested applicants who have experience in the construction industries can email their resume and a short email sharing why you're a good fit for the role. Please email to *****************. We will not be reviewing applicants via LinkedIn. The CSR role will center around building lasting customer relationships, onboarding new SaaS customers and growing our impact on the industry. The ideal candidate has 3+ years experience in project management/coordination or related work, with a significant experience working at a construction/subtractor company. Experience working with the office staff as well as the field teams is a must-have. If this sounds like you, let's talk! What You'll Do: · Lead the onboarding of new clients. Work closely with FieldFlo development team and partners to ensure customers are successfully integrated · Train new and existing customers on the capabilities of FieldFlo software · Proactively engage clients to drive product adoption and optimal product experiences · Develop & maintain relationships with key customer champions · Manage client and project communications- be a leader driving the project plan and sharing best practices of how your customers can mobilize the functionality · Track customer usage metrics and respond to any customer deployment or product issues · Manage escalations and expectations for both the client and internal personnel · Facilitate a smooth hand-over from sales to service · Create and share materials to support internal and external marketing · Advocate for the customer, champion their success, drive renewals and expansions · Drive usage throughout customer organizations including growing usage across teams, departments as well as the adoption of product features to achieve the customer's goals · Collaborating with the Customer Success team to build a thriving department and foster the overall success of the company and the people we serve · Advocating for the ongoing needs and goals of the customer internally - gathering feedback from customers and understanding both how to meet them where they are and also how to help get them where they want to go What You'll Bring: · 3+ years experience project management/coordination or related work, with significant experience working at a construction/subtractor company. Experience working with the office staff as well as the field teams is a must-have, and experience working with FieldFlo software is a plus! · Experience with technology and ability to learn new technologies quickly; direct experience with SaaS application support requirements · Customer-focused, enthusiastic, positive, and service-oriented · Ability to prioritize, multi-task, and perform effectively under pressure · Skilled at problem-solving, decision making and ability to navigate challenging situations in a professional manner · Superior communications skills (presentation, written, and verbal) and demonstrated ability to communicate/present effectively at all levels of the organization · Bi-lingual in English and Spanish is a bonus but Spanish is not required What you can expect from us: · Open, honest, fun and supportive environment where we encourage you (and our whole team) to learn and evolve in their career! · Support for your work/life balance. For example, we operate on the honor system with Paid Time Off. We want you to enjoy your life both inside and outside of work! · Benefits includes a cell-phone stipend, computer, health insurance. OTE pay range $65-85K, dependent on experience. · Be a part of a small, but fast-growing team that is having huge impacts on the sub-contractor industry at large
    $65k-85k yearly 3d ago
  • Customer Service Representative

    Rocky Mountain Air Solutions 3.9company rating

    Customer service representative job in Grand Junction, CO

    Join Our Team as a Customer Service Representative At Rocky Mountain Air Solutions, we make life better - for our customers and for each other. We don't just fill orders-we fuel industries and build lasting relationships. We're looking for driven, dependable individuals to join our customer service team in Grand Junction, Colorado. If you thrive in a fast-paced environment, enjoy solving problems, and want to grow with a company that values your contributions, this is your opportunity. Key Responsibilities Drive branch sales performance through out-bound calls to potential and existing customers Assist customers with their accounts (taking payment, addressing invoice concerns, updating contact information, reviewing cylinder balances, etc.) Troubleshoot complex issues with customer processes/needs Complete warehouse-related activities such as cycle counting, shipping and receiving of product Support the branch delivery driver role via logistical support and sometimes back-up delivery driving Why You'll Love It Here At Rocky Mountain Air Solutions, we believe in empowering our team and providing opportunities for growth and development. Here's what you can expect: Collaborative Culture: You'll join a supportive team that values professionalism, accuracy, and collaboration. Hands-On Learning: We'll train you on everything from industrial gases to welding equipment-no prior experience required. Career Growth: Our rotational training program sets you up for long-term success, including obtaining your CDL B with HAZMAT endorsement. Meaningful Work: You'll help customers solve real problems and keep essential industries running smoothly. What We're Looking For A bachelor's degree (preferred) Strong attention to detail and problem-solving skills A team player who can also work independently Physical ability to move gas cylinders and 60 lb. boxes A valid driver's license with a clean record The Logistics Monday-Friday daytime hours On-call rotation with minimal after-hours demand Travel to other branches during your first year of training (expenses covered) Compensation & Benefits Starting pay: $24-26/hour (based on experience) Medical, dental, life, and long-term disability insurance 401K + quarterly profit sharing Paid holidays, vacation, and sick time
    $24-26 hourly 5d ago
  • Part-time Customer Success Specialist

    Lakeshore Talent

    Customer service representative job in Denver, CO

    Lakeshore Talent is currently seeking a Customer Success Team Member for our client in Greenwood Village, CO. You'll be part of a collaborative, mission-driven team that values ethics, professionalism, and inclusivity while helping financial professionals achieve their certification and career goals. This role is ideal for someone who thrives in a professional, service-oriented environment and enjoys helping others navigate educational programs and membership services. Location: Greenwood Village, CO - onsite for training, with possible remote flexibility afterward. Pay: $24-$26.50/hr Hours: Approximately 20 hours/week (tentatively 10 AM-3 PM, Monday-Thursday; occasional Friday coverage). Job Type: Temporary December-March Parking: Onsite parking available. Start Date: Targeting early December (potential for earlier start). What You'll Do Provide friendly, knowledgeable support to members and certification candidates via phone, email, and chat. Respond to inquiries about membership, certification programs, conferences, marketing materials, and continuing education. Direct escalated requests to the appropriate internal departments or staff. Assist with certification renewal and new member outreach campaigns. Support marketing and conference-related outreach efforts. Process and distribute mail and eFax communications as needed. Update member and certificant records in the database. Collaborate with IT and other departments to resolve system or account issues. What We're Looking For 2+ years of customer service or administrative experience in a professional environment. Excellent verbal and written communication skills. Strong problem-solving abilities and a pleasant, professional demeanor. Proficiency with Microsoft Office Suite. Experience with Salesforce or similar CRM systems is a plus (training provided). High attention to detail and strong organizational skills. Background check and reference verification required.
    $24-26.5 hourly 3d ago
  • Application Coordinator/CSR

    Hiretalent-Staffing & Recruiting Firm

    Customer service representative job in Denver, CO

    We are seeking a detail-oriented and proactive Project Coordinator to support the Distributed Energy Resources (DER) interconnection application process. This role involves coordinating between internal teams and external customers to ensure applications move efficiently through each stage, maintaining accuracy, and providing timely updates and support. The ideal candidate thrives in both team-oriented and independent work environments, demonstrates excellent organizational and communication skills, and is comfortable managing multiple priorities in a fast-paced setting. Key Responsibilities Facilitate and manage the DER interconnection application process from start to finish. Pull and analyze daily reports to track application progress and identify next steps. Process applications accurately and within required timeframes. Respond to inquiries from customers through the application portal, providing clear and professional communication. Collaborate with internal departments to resolve issues and ensure seamless application advancement. Maintain organized records and documentation related to application workflows and project deliverables. Continuously monitor process efficiency and recommend improvements as needed. Qualifications Required: Bachelor's or Associate degree, or a minimum of 2 years of relevant professional experience. Proven customer service experience with strong communication and interpersonal skills. Excellent attention to detail and organizational abilities. Ability to prioritize multiple tasks effectively and work independently. Strong problem-solving skills and a positive, can-do attitude. Preferred: Experience of using Salesforce or similar CRM systems. Prior experience managing or supporting an application or workflow process.
    $29k-37k yearly est. 5d ago
  • Customer Relationship Advocate Career Development Experience- Greenwood Village, CO

    Fidelity Investments 4.6company rating

    Customer service representative job in Denver, CO

    The Role Join our team of Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity's valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more! What to expect As a new CRA, you'll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones: 1. Licensing Preparation In the first months, you'll prepare to become a FINRA (Registered Representative by studying for and obtaining your SIE , Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we're here to support you every step of the way! (Learn More) 2. Skill Development In the following months, you'll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network. 3. Proficiency As you gain confidence and proficiency in serving customers, you'll explore new career paths through job shadowing and our career center. The Expertise and Skills You Bring Aptitude and dedication to complete the FINRA SIE , Series 7 Top Off and Series 63 exams through our industry-leading licensing program. Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making. A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient. Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions. A desire for growth and a mindset that generates long term success through adaptability and personal accountability. Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution. Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously. Note: Fidelity is not providing immigration sponsorship for this position The Team Our Greatest Asset is Our People We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community. Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, and Wellness Program. (Learn More) The base salary range for this position is $42,000 - $60,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Certifications: Series 07 - FINRA, Series 63 - FINRA Category: Customer Service, Sales
    $42k-60k yearly 6h ago
  • Customer Service Specialist

    Meridian Technologies 4.2company rating

    Customer service representative job in Centennial, CO

    Job Title: Project Assistant Support Intermediate (Citizen Responder) Contract duration: 3 month temp to hire. We are looking for a Citizen Responder to join our Call Center team in the City of Centennial! In this role, you will serve as the vital connection between city departments and the community-delivering exceptional customer support and ensuring inquiries, requests, and concerns are addressed promptly and professionally. Responsibilities • Receive complaints or inquiries via telephone, electronic mail. mobile app, and web requests from the public and provide answers, if known or through research, make the proper referral to an outside agency or resource, or issue the appropriate service request to the field crews. • Assist all department heads in working with citizens and community groups to resolve neighborhood concerns. • Conduct research and prepare correspondence in response to internal and public inquiries or issues and concerns. • Maintain knowledge of various issues, projects, and events surrounding the City. • Coordinate resources to respond to citizen's questions and concerns. • Assist the department with preparing and analyzing weekly and monthly reports, generated through the CRM system, that monitors compliance with performance standards by reviewing data entry for accuracy and completeness on a daily, weekly, and monthly basis. • Perform data entry in the CRM system to initiate new requests, update service requests and reporting parties, and close work requests/work orders as necessary. • Performs other similar duties as assigned. Requirements • High School diploma or GED • Three (3) years call center or customer service experience. • Basic knowledge of Microsoft Office Suite applications • Ability to clearly and concisely communicate verbally and in writing with customers, office and field personnel Nice To Have: • Thorough knowledge of Microsoft Office Suite applications. • Experience working with CRM applications and/or Service Request/Work Order systems. • Strong interpersonal communication and relationship skills, the ability to interpret, apply, and explain work management procedures. Screening questions: Do you now or in the future require sponsorship (e.g. H-1B)? Y/N EEO and ADA Statement: Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at: ********************************
    $29k-36k yearly est. 5d ago
  • Customer Service Specialist

    Orbea

    Customer service representative job in Boulder, CO

    We are looking for a full-time Customer Service Specialist. You are passionate about excellent and timely customer service, and will be supporting our dealer network, sales representatives and consumers. You will be working in a dynamic team based in the Orbea USA office, and working jointly with our global Customer Service Team based in the Basque Country, in Spain. KEY RESPONSIBILITIES Answer dealer, sales representatives and consumer enquiries by phone and email Process and update orders Dealer account administration support Internal sales support Provide B2B assistance to dealers and sales representatives REQUIREMENTS Two (2) years of Customer or Dealer Services experience Customer focused Excellent communication skills Knowledge of French will be highly valued. Experience with G-Suite preferred (but not required) Experience in the cycling / outdoor industry preferred (but not required) BENEFITS Hybrid position, with up to two WFH days each week Be part of a global and growing company, committed to innovation and design. Work in a dynamic team in the world of cycling Competitive salary Health and dental insurance coverage, Access to special offer for Orbea products
    $28k-36k yearly est. 5d ago
  • Account Services Representative

    Kong Company 4.5company rating

    Customer service representative job in Golden, CO

    This position is the first point of contact for sales representatives and KONG distributors as well as internal sales team members. This position is responsible for handling daily duties related to KONG accounts in a manner in line with KONG culture. Must provide a hands-on, polite, and engaging approach. Essential Duties/Responsibilities · Responsible for order entry, EDI and invoicing for US KONG Distributors. · Ensure client pricing is consistent with contracts. · Update internal systems daily including Open Orders, Weekly Order Tracking, and the Backorder Board. · Maintain spreadsheets and reports to track order status and shortages. · Responsible for written and verbal communication with sales representatives. · Responsible for notifying customers daily of current backorders and providing accurate product status. · Maintain communication with off-site warehouses regarding order status and inventory. · Responsible for creating and maintaining procedures. · General customer service via telephone and email. · Serve as back up for various administrative positions to support the team. · Other duties as assigned. Job Requirements · HS diploma and 18 months' applicable experience. · Strong written and verbal communication skills. · Display efficiency and accuracy with data entry tasks. · Must have a proven track record of customer care resulting from customer service etiquette. · Must be computer literate and proficient in Microsoft Suite. · Detail-oriented, efficient, and organized. · Work well with tight deadlines, be flexible as priorities change. · Effectively communicate ideas and activities across departments. · Ability to work independently, prioritize multiple tasks, and quickly learn new skills. · Ability to analyze and solve problems. · Proactive approach to executing new projects. · Ability to use independent judgment, analyze information, and formulate recommendations. · Ability to provide outstanding customer service. This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Compensation From $24 per hour Quarterly profit sharing Work Location KONG Headquarters - Golden, Colorado Onsite Monday through Friday Benefits Health, Dental and Vision Insurance with low-cost premiums Access to voluntary benefits Employer paid short-term/long term disability and life insurance 401k with employer matching 12 Paid Holidays Personal Leave Accrual Pet Insurance, Tuition reimbursement, dog toys, and more!
    $24 hourly 4d ago
  • Patient Service Representative

    Vinali Group

    Customer service representative job in Leadville, CO

    Patient Services Representative (Must reside in Leadville or be willing to relocate) Job Type: Full-time, in-office, M-F / 40 hours Compensation: $18 - $20 per hour Are you a people-oriented professional who thrives in a fast-paced, healthcare-focused environment? We're looking for a Patient Services Representative to be the welcoming face of our office - ensuring patients receive exceptional care from check-in to follow-up. As part of our growing team, you'll play a critical role in verifying patient information, managing intake and documentation, coordinating orders, and supporting our technicians and billing teams. If you're detail-oriented, organized, and compassionate, we'd love to have you on board! Key Responsibilities: Greet patients and manage front desk check-in with professionalism and care. Collect, verify, and enter patient information into EMR systems (Brightree). Ensure all consent forms and documentation meet HIPAA and company standards. Coordinate technician schedules and patient follow-ups. Handle incoming calls and respond to patient questions. Support billing with insurance verification and pre-authorizations. Maintain a clean, organized, and efficient front office area. Qualifications: 1+ year of healthcare, DME, or medical office experience preferred. Strong computer and EMR data-entry skills (Brightree a plus). Excellent communication and customer service skills. Detail-oriented and comfortable handling confidential patient information. Perks & Benefits: Competitive pay: $18 - $20 per hour Health, dental, and vision coverage 401(k) Paid time off and holidays Opportunities for professional development
    $18-20 hourly 2d ago
  • Account Representative - Carbon/Steel/Metal Product

    RJI Search

    Customer service representative job in Denver, CO

    Or client, part of a global conglomerate is seeking: About the Role The Carbon Steel Raw Materials Department has 3 major businesses: (i) Carbon products trading, (ii) EV Battery Metals trading, (iii) New business development related to the Carbon Steel Raw Materials industry. The Account Representative will be responsible for Carbon products and will report to the Department GM/Account Manager. Salary to 95K, plus bonus Responsibilities Expand import business of cathode blocks to Aluminum smelters in North America. Expand import business of graphite electrode to Steel mills in North America. Provide commercial services to customers / suppliers and establish deep relationship with customers / suppliers. Contribute to business development of any carbon products to Aluminum and Steel industries in North America. Other duties assigned as needed and requested by managers. Resolve customer complaints, and other issues that may interfere with efficient approach. Assist in preparing budget and monitor its progress. Acts as company representative at conference etc. Assist in conducting market research, sales forecasting, and strategic planning to assess and ensure the sales and profitability of each item and/or business. Assist in conducting pricing research and analysis to ensure competitive product and service pricing. Maintain knowledge of trends and development in the market; identifies needs for new products and technologies and makes recommendations to suppliers. Collaborates with other internal business groups to develop new businesses. Understand internal rules and procedures for daily operation including credit application. Performs other duties as assigned. Qualifications Excellent verbal and written communication skills. Excellent sales and customer service skills with proven negotiation skills. Excellent communication ability with internal colleagues. Excellent organization skills and attention to detail. Strong analytical and problem-solving skills. Ability to create, implement and monitor budgets. Proficient with Microsoft Office related software. Knowledge of Aluminum smelting operation. Knowledge of Steel EAF operation. Physical Requirements Hybrid work style (minimum 2 days/week on site). Prolonged periods of sitting at a desk and working on a computer. ***Please note that there is no visa sponsorship/support provided for this position***
    $34k-48k yearly est. 3d ago
  • Consult, Customer Success

    Re/Max 4.2company rating

    Customer service representative job in Denver, CO

    This role will be instrumental in acting as the primary liaison between the franchisee and Corporate while providing comprehensive consulting services. This position will focus on influencing and motivating franchisees to meet and exceed growth standards through recruiting and retention. Additionally, this role will participate in the overall success of a client portfolio consisting of brokers/owners located in a designated area. Essential Functions: • Creates and nurtures relationships with Customers and other strategic partners using industry knowledge, communication, and relationship development skills to advance business opportunities. • Serves as an accountability partner to conduct business reviews and analysis with franchisees to align their goals with the Company's, as well as provide candid conversations regarding the franchisee's state of business. • Coaches franchisees and provides skilled knowledge toward growing a thriving company through recruitment, development, and retention. • Assists with the facilitation of training and events including giving presentations to large groups virtually and in-person. • Other Duties as assigned Minimum Qualifications: Education: Bachelor's Degree or Equivalent experience Years of Experience: 3-5 Years Years of Management: No Experience Needed Preferred Licensing, Certifications and Skills: • Experience with Customer Relationship Management Software preferred. • Ability to travel approximately 25% for office visits and events. Standard Knowledge, Skills and Abilities: •Technical/Functional Expertise: Has knowledge of the job, function, department and its impact on customers, continues to learn and grow, stays current on changes in process, policy and function, and fulfills responsibilities of the job •Customer & Relationship Focus: Anticipates and delivers on customer needs, manages internal/external relationships, respectful of team, resolves problems, responds with tact and diplomacy, shares pride of the brand to customers, preserves the culture •Decision Quality: Makes sound decisions quickly, gathers information, considers long-term repercussions of decisions, is accountable for decisions •Drives for Results and Quality: Takes ownership of job assignments and productivity, takes initiative, focuses on the quality and quantity of results, sets priorities and meets deadlines and keeps management apprised of progress Hire Range/Rate: $60,000 - $74,000 Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility. Competitive Medical, Dental, and Vision benefits Retirement plans with optimal company match Annual bonus/merit opportunity Educational Assistance Mental Health support program M.O.R.E. Events offered in-person and virtually Mentorship program Employee Resource Groups Community Engagement Diversity, Equity, and Inclusion Parenting Remote Women at RE/MAX RE/MAX, LLC & Motto Mortgage Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your innovative ideas are valued, and hard work and collaboration truly makes a difference. Nobody in the world sells more real estate than RE/MAX!* RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas! RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. *As measured by transactions sides Application Deadline: October 27, 2025
    $60k-74k yearly 39d ago
  • Inside Sales Representative

    Az Wire & Cable

    Customer service representative job in Denver, CO

    With a vast and diverse inventory, across 8 regional distribution centers nationwide, AZ Wire & Cable is your one-source distributor that can meet all your wire & cable needs. Our quality products, top of the line service, and industry experts show why we are a “cut above the rest.” The ideal candidate is a competitive self-starter that thrives in a fast-paced environment. You must be comfortable making dozens of calls per day, working with partners, generating interest, qualifying prospects, and closing sales. Position Details: Developing new customer relationships & maintaining existing accounts Expanding the customer base through cold calls & email transactions Hands-on training with knowledgeable team members (no experience necessary) Working with inside sales team to achieve branch & organizational sales goals Accountability for outbound sales activity, product training & results Tracking lead generation, engagement & performance through CRM tool Working on-site at our office in Denver Qualifications: Bachelor's Degree or comparable relevant experience Proficient verbal & written communication skills Well-versed in Microsoft Office software & adept computer skills Organization, time allocation & activity management skills A strong motivation & desire to succeed Company Offerings: Competitive medical, dental, vision & prescription plans 401(k) retirement savings including an employer match Nationwide locations & career advancement opportunities The chance to join a growing organization within a stable industry Position salary starts at $40,000 but varies with industry experience & other relevant factors. AZ Wire & Cable is an equal opportunity employer.
    $40k yearly 2d ago
  • Customer and Channel Partner Experience Consultant III

    KP Industries, Inc. 3.7company rating

    Customer service representative job in Denver, CO

    Customer and Channel Partner Experience Consultant III (Job Number: 1390183) Description Customer and Channel Partner Experience (CCPE) is a multimillion-dollar initiative led by the National Health Plan in partnership with KPIT to improve the experience and make it easy for our business employers, brokers, general agents and consultants to do business with KP. We do this by deploying next generation digital experiences, improving our service and support models to be simple, fast, and personalized, and developing capabilities to show up as a single national health plan. As a result, this work improves brokers' willingness to sell KP and drives growth and retention for KP.Job Summary:Serves as part of a consulting team to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects. Provides insight and supports the development and implementation of business initiatives, systems, and/or processes to a desired future state. Supports strategic planning and organizational alignment and prioritization of business initiatives. Manages moderately complex projects or project components, participates in change management activities, and performs data analyses in support of business initiatives. Supports vendor management as required. Monitors compliance of work activities by ensuring business plans and team members adhere to relevant policies and procedures.Essential Responsibilities:Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome.Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team.Serves as part of a consultant team to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects within a functional track or workstream by identifying and ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with stakeholder teams, third party vendors, and senior management; working with stakeholders to develop goals and set the prioritization of deliverables; identifying and escalating tough stakeholder issues while maintaining an independent perspective; preparing presentations and reports; and leading or facilitating team meetings.Develops requirements for business, process, or system solutions within assigned business domain(s) by interfacing stakeholders and cross-functional teams as appropriate; leveraging multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements; and developing and documenting comprehensive business cases to assess the costs, benefits, and ROI of proposed solutions.Provides insight and supports the development and implementation of business initiatives, systems, and/or processes to a desired future state by maintaining a working understanding of how current processes impact business operations; mapping current state against future state processes; identifying the operational impact of requirements on upstream and downstream solution components; providing options and recommendations to management and business stakeholders on how to integrate solutions and deliverables with current systems and business processes; and identifying and validating value gaps and opportunities for process enhancements or efficiencies.Supports strategic planning and organizational alignment and prioritization of business initiatives by defining, developing, and evaluating performance metrics, standards, and methods to establish business success; collaborating with multiple stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics; and managing assigned initiatives to ensure delivery of measurable results and alignment with strategic objectives.Serves as a advocate of continuous learning and professional development by keeping abreast of industry practices, standards, and benchmarks; attending and participating in roadshows, conferences, and speaking events; contributing to the ongoing enhancement and innovation of consulting practices, standards, and methods across KP; and serving as an advocate to ensure continuous learning and improvement is championed as a people strategy.Manages moderately complex projects or project components by coordinating stakeholder contacts; recommending or assigning team resources based on project needs and team member strengths; consulting in the development, analysis, and management of project plans; coordinating project schedules and resource forecasts; proactively monitoring and identifying project or business initiative risks, issues, and trigger events; developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate.Participates in change management activities associated with business initiatives by engaging stakeholders to obtain support and buy in for changes; collaborating with management, project champions, and business owners to communicate and align improvement initiatives with business objectives; using appropriate change management methods and approaches; and ensuring stakeholders embrace a change management mindset, and understand initiative intent and purpose.Performs data analyses to support business initiatives by using appropriate data analysis tools and approach to assess business performance; deploying suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); defining data requirements and obtaining customer agreements, including customer requirements as appropriate; conducting analyses and performing experimental tests to evaluate the effectiveness of business solutions; and identifying and alleviating risks through data-driven analysis.Supports vendor management as required by assisting with reviews of vendor performance levels; ensuring service level agreements are met; and partnering with Procurement and/or Legal to assist in the development of service level and/or scope of work agreements as appropriate.Monitors compliance of work activities by ensuring business plans and team members adhere to KP, departmental, and/or business line policies and procedures.Qualifications Minimum Qualifications: Bachelors degree from an accredited college or university and Minimum three (3) years experience in consulting, project management, data analytics, operations or a directly related field OR Masters degree in Business, Public Health, or a directly related field and Minimum one (1) years experience in consulting, project management, data analytics, operations or a directly related field OR Minimum six (6) years experience in consulting, project management, data analytics, operations or a directly related field. Additional Requirements: Knowledge, Skills, and Abilities (KSAs): Negotiation; Creativity; Applied Data Analysis; Conflict Resolution; Risk Assessment; Service Focus; Requirements Elicitation & Analysis; Business Acumen; Managing Diverse Relationships
    $61k-101k yearly est. Auto-Apply 2d ago
  • Lead Customer Experience Consultant

    Aegon 4.4company rating

    Customer service representative job in Denver, CO

    Job Family Customer & Business Quality Assurance About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we're part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what's important to them. We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good - for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms. What We Do Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs. Transamerica employs nearly 7,000 people. It's part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com. Summary Responsible for leading projects that uncover and translate customer feedback into actionable insights that shape strategy, improve experiences, and drive business outcomes. Leveraging deep expertise in qualitative and quantitative CX research, this role leads cross-functional and translates them into recommendations. They serve as the voice of the customer-whether that's a consumer, agent, advisor, or policyholder - ensuring that customer needs are embedded in decision-making across the organization. Responsibilities * Advocate for customer-centric thinking across the organization. * Develops strategy and lead projects / teams to develop business and customer cases that enhance understanding of the customer and help drive experience improvement. * Consult and partner with department leaders and multifunctional teams to develop the customer experience strategy across multiple channels. * Design, execute and analyze mixed research methods to deepen understanding of customer's experiences, pain points, needs and behaviors. * Synthesize and present research insights to all levels of the organization, inspire and recommend design improvements to address customer's needs and enhance their experience. * Help stakeholders define and establish criteria and KPI's for assessing implementation success. * Monitor and measure key touch points within the user/customer journey, through all channels. * Provide ongoing guidance and support to teammates and stakeholders representing the voice of the customer. * Document business requirements, processes and procedures to ensure program integrity. * Provides direct or indirect management of other CX Consultants * Expert in the fundamentals of customer experience research Qualifications * Bachelor's degree in marketing, business, communications, or related field * Ten years of experience in customer experience (CX) and/or service design experience, management consulting, market research, innovation or related * Three years of years managing/facilitating multi-disciplined teams * Experience independently leading various customer research methodologies, and embody a solution focused approach * Ability to influence and persuade stakeholders at all levels of the organization * Expert change management skills and the ability to set priorities around constant change * Expert knowledge of key CX and UX concepts, drivers and trends in CX * Expert experience leading facilitated sessions in customer journey mapping and service blueprinting * Expert qualitative, quantitative and analytical skills with ability to see patterns in data and tell stories with the findings * Excellent verbal, written, visual presentation (PowerPoint) and interpersonal skills * Ability to accept new challenges/responsibilities, quickly learn and embrace new concepts * Moderate in-depth interviews and/or focus groups. * Proficient using MS Office tools and CX tools/software Preferred Qualifications * Experience with Qualtrics and User Testing * Previously worked in a Financial Services or regulated environment Working Conditions * Hybrid (core locations; Denver, Baltimore, Cedar Rapids, Philly) The Salary for this position generally ranges between $103,000 - $120,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law. Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company's discretion. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. This is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request. What We Offer For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. Compensation Benefits * Competitive Pay * Bonus for Eligible Employees Benefits Package * Pension Plan * 401k Match * Employee Stock Purchase Plan * Tuition Reimbursement * Disability Insurance * Medical Insurance * Dental Insurance * Vision Insurance * Employee Discounts * Career Training & Development Opportunities Health and Work/Life Balance Benefits * Paid Time Off starting at 160 hours annually for employees in their first year of service. * Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays). * Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars * Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child. * Adoption Assistance * Employee Assistance Program * College Coach Program * Back-Up Care Program * PTO for Volunteer Hours * Employee Matching Gifts Program * Employee Resource Groups * Inclusion and Diversity Programs * Employee Recognition Program * Referral Bonus Programs Inclusion & Diversity We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. Giving Back We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work. Transamerica's Parent Company Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity. * As of December 31, 2023
    $103k-120k yearly Auto-Apply 6d ago
  • Consult, Customer Success

    Re/Max Real Estate 4.5company rating

    Customer service representative job in Denver, CO

    This role will be instrumental in acting as the primary liaison between the franchisee and Corporate while providing comprehensive consulting services. This position will focus on influencing and motivating franchisees to meet and exceed growth standards through recruiting and retention. Additionally, this role will participate in the overall success of a client portfolio consisting of brokers/owners located in a designated area. Essential Functions: * Creates and nurtures relationships with Customers and other strategic partners using industry knowledge, communication, and relationship development skills to advance business opportunities. * Serves as an accountability partner to conduct business reviews and analysis with franchisees to align their goals with the Company's, as well as provide candid conversations regarding the franchisee's state of business. * Coaches franchisees and provides skilled knowledge toward growing a thriving company through recruitment, development, and retention. * Assists with the facilitation of training and events including giving presentations to large groups virtually and in-person. * Other Duties as assigned Minimum Qualifications: Education: Bachelor's Degree or Equivalent experience Years of Experience: 3-5 Years Years of Management: No Experience Needed Preferred Licensing, Certifications and Skills: * Experience with Customer Relationship Management Software preferred. * Ability to travel approximately 25% for office visits and events. Standard Knowledge, Skills and Abilities: * Technical/Functional Expertise: Has knowledge of the job, function, department and its impact on customers, continues to learn and grow, stays current on changes in process, policy and function, and fulfills responsibilities of the job * Customer & Relationship Focus: Anticipates and delivers on customer needs, manages internal/external relationships, respectful of team, resolves problems, responds with tact and diplomacy, shares pride of the brand to customers, preserves the culture * Decision Quality: Makes sound decisions quickly, gathers information, considers long-term repercussions of decisions, is accountable for decisions * Drives for Results and Quality: Takes ownership of job assignments and productivity, takes initiative, focuses on the quality and quantity of results, sets priorities and meets deadlines and keeps management apprised of progress Hire Range/Rate: $60,000 - $74,000 Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility. * Competitive Medical, Dental, and Vision benefits * Retirement plans with optimal company match * Annual bonus/merit opportunity * Educational Assistance * Mental Health support program * M.O.R.E. Events offered in-person and virtually * Mentorship program * Employee Resource Groups * Community Engagement * Diversity, Equity, and Inclusion * Parenting * Remote * Women at RE/MAX RE/MAX, LLC & Motto Mortgage Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your innovative ideas are valued, and hard work and collaboration truly makes a difference. Nobody in the world sells more real estate than RE/MAX!* RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas! RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. * As measured by transactions sides Application Deadline: October 27, 2025
    $60k-74k yearly 42d ago
  • Consultant - Customer Training - Wavemark

    Cardinal Health 4.4company rating

    Customer service representative job in Denver, CO

    As a digitally automated clinical supply chain solution, Cardinal Health WaveMark Solutions leverages predictive modeling and automated inventory management - coupled with expert support services - to empower health systems' clinical and supply chain teams to optimize clinical workflows and improve efficiency. With WaveMark offerings in operating rooms, procedural labs, clinical labs and nursing units, hospitals gain enterprise visibility of their supply chain to support product availability, optimize clinical workflows, improve financial performance, and enhance patient safety. Using barcode and RFID technology, WaveMark links product usage to the patient record at the Moment Of Care (MOC), providing both inventory documentation and real-time product level insights to help protect patients from recalled or expired products. **Job Summary:** This individual is responsible for leading strategic training initiatives within hospital systems for WaveMark. This role involves partnering with hospital leadership to develop and execute enterprise-wide training strategies, delivering both onsite and virtual training sessions, and ensuring a seamless transition to customer success teams. The ideal candidate will have a strong background in healthcare training, strategic planning, and adult learning methodologies. **Responsibilities:** + Facilitate strategy sessions with hospital leadership to assess training needs and align with organizational goals. + Develop and present comprehensive enterprise strategic training plans tailored to each healthcare organization. + Provide expert guidance on training best practices, change management, and implementation strategies. + Deliver Train-the-Trainer (TTT) programs onsite, equipping internal trainers with tools and techniques to deliver effective training. + Conduct and manage virtual training program and sessions using application platforms (e.g., Zoom, MS Teams). + Ensure training content meets the specific needs and supports the solution workflows within the hospital. + Oversee the training process from initial planning through department-level kickoff. + Ensure smooth handoff to Customer Success teams with clear documentation and transition plans. + Monitor training effectiveness and provide post-professional training services as needed. + Travel to customer sites (hospitals and healthcare systems). **Qualifications:** + Bachelor's degree in related field, or equivalent work experience preferred. Related degrees could be in Education, Healthcare Administration, Organizational Development. + Certification in training or instructional design (e.g., CPTD, ATD, Kirkpatrick) preferred. + 5+ years of experience in training, consulting, change management, organizational transformation or organizational development within healthcare preferred. + Experience with EHR systems (e.g., Epic, Cerner) or healthcare IT solutions preferred. + Strong understanding of adult learning principles and instructional design. + Proficiency in virtual training tools and Learning Management Systems (LMS). + Excellent facilitation, presentation, and communication skills. + Ability to manage multiple projects and stakeholders simultaneously. + Familiarity with healthcare operations, compliance, and clinical workflows. + Strategic thinker with a consultative approach. + Strong interpersonal and relationship-building skills. + Adaptable, proactive, and solution-oriented. + Comfortable working in fast-paced, dynamic environments. + Ability to travel 75% to customer sites (hospitals and healthcare systems) + Customer/vendor credentialing is required (this may include vaccinations). More details will be provided if you are selected for an interview. **Anticipated salary range:** $67,500 - $105,930 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 11/17/25 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $67.5k-105.9k yearly 12d ago
  • Customer Consultant I PT 20

    Alpine Bank (Co 4.4company rating

    Customer service representative job in Grand Junction, CO

    General Purpose The Customer Consultant I responds to customer inquiries via telephone. This is a part time (20+ hours per week) position. Essential Duties/Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Regular and reliable attendance is required as an essential function of this position. * Answers the phones for the bank location. * Assists customers with routine account-related requests such as: funds transfers, stop payments, inquiries about checking and savings account transactions, inquiries about funds availability, and check verification requests by third parties. * Assists customers with general Online and Mobile Banking related requests such as: help with enrolling, utilizing Bill Pay, accessing eStatements, making deposits and utilizing the features. * Performs general maintenance of customer accounts such as address changes and check orders. * Researches and resolves customer problems, acts as the customer liaison between other bank departments when necessary. * Performs customer requested research, including printing statements and check copies. * Performs other duties as assigned. Employees are held accountable for all duties of this job. Job Qualifications Knowledge, Skills, and Ability: * Skill in understanding customer needs and delivering unsurpassed customer service. * Understanding and application of banking compliance regulations. * Ability to rely on instructions and pre-established guidelines to perform the functions of the job. * Effectively manages one's time and resources to ensure that work is completed efficiently. * Strong verbal and written communication skills. * Knowledge of and comfortable using internet software. * Maintains confidentiality. Education or Formal Training: * High School Diploma or General Education Diploma (GED) equivalent required. Experience: * Previous customer service experience is preferred. Working Conditions Working Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Activities: These are representative of those which must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Employee may have to lift up to 25 pounds. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Starting Rate of Pay is from $18.00 to $23.00 per hour, depending on experience. For an overview of our employee benefits please visit: Alpine Bank Careers Page Position anticipated to close November 28, 2025, or until filled.
    $18-23 hourly 21d ago
  • Operations Staff | Part Time | Pueblo Convention Center

    Oak View Group 3.9company rating

    Customer service representative job in Pueblo, CO

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Operations Worker helps with the day-to-day operations of the facilities; setting up and tearing down of events, along with housekeeping duties. This role pays an hourly rate of $15. Benefits for PT roles: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year. This position will remain open until December 31, 2025. Responsibilities Helps the Operation department with event changeovers, i.e. dance floors, stage risers, table, chairs, and signs Performs routine to moderate tasks maintaining facility and equipment along with other inventory as needed. Oversees housekeeping services for the facilities Maintain an accurate record keeping system for hazardous materials communication program Interacting with clients, serving their needs within the confines of state and local laws, and provides physical facility needs and performs custodial duties. Performs moderate to difficult set-ups in a convention center setting. Performs operation of machinery, included fork lifts and scissor lifts Review and coordinate and changeover work plan, facility maintenance and operations Qualifications Possess superior interpersonal and strong written and oral communication skills Ability to function in a fast-paced, high-pressure environment, handle multiple tasks at one time, meet deadlines Must be self-motivated with strong leadership abilities and organizational skills Working knowledge of operational equipment including but not limited to: forklift, pallet jacks, scrubbers, floor buffers, mechanical lifting devices, staging. Ability to follow written instruction, interpret floor plans and event work orders Candidates must be able to follow orders explicitly, be capable of working as part of a team, and be able to work well with other individuals. Candidates should be able to work alone if required, and be able to complete tasks up to and including final clean up and putting tools and supplies back to their assigned storage areas. Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended number of days Forklift certification is preferred Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $15 hourly Auto-Apply 60d+ ago

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