Customer service representative jobs in Columbus, GA - 278 jobs
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Branch Customer Service Rep - Columbus GA
The Auto Club Group 4.2
Customer service representative job in Columbus, GA
Why Choose a Career with the AAA The Auto Club Group (ACG)
Established brand that has been around for over 100 years. Our members know and trust us!
Branch Offices house travel, membership, insurance sales and support employees
You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members.
Excellent Opportunities to Build a Career Path:
The Branch CustomerServiceRepresentative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:
Other Branch positions - Field Insurance Sales Agent, Travel Agent or
Other Departments such as:
Call Centers (ERS, Sales and Service, etc.)
Automotive Services
Claims
Underwriting and more
A DAY IN THE LIFE of a Branch CustomerServiceRepresentative
The Auto Club Group is seeking prospective Branch CustomerServiceRepresentatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.
Provide sales and support services to members including greeting, servicing, and selling membership, travel products (car, hotel, basic tour packages, etc.) and (some) banking products.
Generate leads, update members on travel and insurance specials, and provide travel information
Respond to customer inquiries and refer to senior staff or agent when appropriate
Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer
Receive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriate
Provide administrative support to the travel and/or insurance sales staff during peak periods
Conduct outbound promotional calls for insurance and/or travel products
Other duties as assigned
HOW WE REWARD OUR EMPLOYEES
Our Auto Club Group Branch CustomerServiceRepresentatives earn a competitive hourly wage of $19.00 with additional incentives and an annual bonus potential based on performance.
ACG offers excellent and comprehensive benefits packages:
Medical, dental and vision benefits
401k Match
Paid parental leave and adoption assistance
Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
Paid volunteer day annually
Tuition assistance program, professional certification reimbursement program and other professional development opportunities
AAA Membership
Discounts, perks, and rewards and much more
WE ARE LOOKING FOR CANDIDATES WHO
Required Qualifications:
Education:
High School Diploma or equivalent
Work Experience:
Working in a customer focused environment
Providing customer focused service and timely solutions to problems
Microsoft Office applications
Taking personal responsibility in seeking solutions to problems
Multi-tasking and appropriately prioritizing tasks to ensure meeting office customerservice goals
Successful candidates will possess:
Passion and enthusiasm for working with people
Basic mathematical calculations to accurately perform monetary transactions
Communicate effectively (verbal and written) with others in a work environment
Work effectively in a team environment
Exceed member expectations relating to professionalism of demeanor, efficient and effective customerservice (on phone or in person) and maintenance of workstation and office facility
Work under pressure in a high volume, fast paced customerservice environment
Work irregular hours including holidays and weekends (may include community events)
Work Environment
This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.
#LI-AM1
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit ***********
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
$19 hourly 1d ago
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Customer Experience Representative
Mountville 4.0
Customer service representative job in LaGrange, GA
BRIEF COMPANY DESCRIPTION: As a globally trusted manufacturer, M+A Matting provides quality commercial, residential, and promotional mats for millions of homes and businesses all over the world. We pride ourselves on superior customerservice and excellent product quality. Continuous development of new technologically advanced mat products assures our customers that M+A Matting mats are unparalleled in quality and performance.
JOB SUMMARY: The primary responsibility of this position is to offer excellent service to our customers, including, but not limited to: providing product and pricing information, processing orders, ensuring that all orders are shipped in a timely manner and resolving issues that arise from the problems with orders (regarding replacements, credits, etc.), to ensure 100% customer satisfaction. This position will also focus on processing, investigating, and resolving customer freight claims.
ESSENTIAL FUNCTIONS OF THE JOB:
Process freight claims entry in a timely manner. File claims with carriers related to customer quantity shortages, quality issues and transit related cargo loss damage. Document recovery of various claims issues and communicate status of claims with customer.
Process customer orders
Answer phone or email inquires
Provide product information and meet service requests
Track orders and coordinate correction of orders
Process inquiries on shipping status, pricing or invoicing information, and various website questions
Liaise between Manufacturing Departments, Accounts Receivable, Art Department, and Sales Team to resolve any issues related to customer satisfaction
Local Candidates Only **No Relocation Assistance Provided**
QUALIFICATIONS:
Strong interpersonal and communication skills
Detail and task-oriented and possess creative problem-solving skills
Applicants must also have a good attitude, the flexibility to juggle multiple tasks, and comprehend at a rapid pace.
We are seeking a team player with strong computer skills working with Microsoft Office Suite (Word, PowerPoint, and Excel).
Highly motivated, has a strong work ethic, sense of urgency, and is a self-starter
Expresses written and oral ideas clearly and can proactively share information
Post-secondary education or college degree
WORK ENVIRONMENT: General office conditions
COMPENSATION: Pay commensurate with experience
BENEFITS: M+A Matting offers a comprehensive benefits package including medical, dental, and vision insurances as well as life insurance, disability insurance, and 401(k) with profit sharing.
WORK HOURS: General office hours, Monday - Friday 8am-5pm, plus occasional overtime. After completion of initial training process, we offer staff the opportunity to work from home 1-2 days per week.
$36k-50k yearly est. 60d+ ago
Call Center Representative
Lap of Love 4.0
Customer service representative job in Columbus, GA
Job Description
Join Lap of Love as a Call Center Representative and Love What You Do!
Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customerservice skills to join our growing team. As a Veterinary Care Coordinator, this position is FULLY REMOTE and you'll become part of a diverse and dynamic team that provides compassionate conversations and customerservice to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care.
Essential Functions & Responsibilities:
Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents.
Provide customerservice by engaging in positive interactions with pet families
Answer a high volume of customerservice calls in a work from home/ remote environment
Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules
Gather and accurately document the pet's medical information and schedule appointments in an effective manner
Meet all productivity, quality, and performance standards
Go above and beyond to provide stellar customerservice to pet families and our veterinarians
Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines
Other duties may be assigned to the employee to ensure the highest standard of customerservice
Requirements
Experience working in high call volume, customerservice, or call center environments
A wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported.
Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom
Previous experience in a work-from-home environment or working with minimal peer interactions
High attention to detail and ability to adapt to new processes
Expected to be present for work, on time, every day for the entire duration of their shift
Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period.
Physical Job Requirements:
Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard.
Ability to lift up to 15 pounds
Schedule
Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year
Schedule includes nights/weekends/holidays
Must attend mandatory 4-week intensive training program at the beginning of employment
Benefits
Medical Insurance Plans with 100% employee funded HSA option available
Dental and Vision Insurance Plans
Company Funded Wellness Resources (Mental, Financial, and Physical)
Life Insurance (Basic, Voluntary, and AD&D)
Long Term and Short Term Disability Insurance
Retirement Plan (Traditional 401k with 3% match & Roth 401k)
Generous Paid Time Off
Generous Paid Parental Leave
Bereavement Leave
Training & Development
Pet Insurance
Remote Work From Home
Compensation
This position is hourly non-exempt and is eligible for overtime
Hourly pay starts at $16.00 per hour
$16 hourly 2d ago
Phlebotomy Specialist-Client Office
Labcorp 4.5
Customer service representative job in Columbus, GA
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
We are currently seeking a Phlebotomist to work in a client office. In this role you will provide exceptional customerservice, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization.
* QUARTERLY INCENTIVE BONUS PROGRAM
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Work Schedule: (32 Hours Weekly)
Monday-Thursday 8:00am-5:00pm with 1- hour lunch break
The hours/location may change/vary based on business need and/or the request(s) of your supervisor or management.
Work Location: Columbus, GA
This position does not require you to be fully vaccinated against COVID-19.
Job Responsibilities:
Perform blood collections by venipuncture and capillary techniques for all age groups.
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner.
Process billing information and collect payments when required.
Prepare all collected specimens for testing and analysis.
Maintain patient and specimen information logs.
Provide superior customerservice to all patients.
Administrative and clerical duties as necessary
Assembling equipment such as: tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray, according to requirements for specified tests or procedures,
Performing other responsibilities as required, Work with and draw from a wide range patient cases in a confident manner,
Maintaining safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations,
Verifying or recording identity of patient or donor and converses with patient or donor.
Maintaining Refrigerator and Freezer temperatures.
Maintain a safe, secure, and healthy work environment,
Comply with legal Phlebotomy regulations, Handle urine analysis, blood testing, Perform a variety of routine blood drawing procedures.
Travel to additional sites when needed.
Job Requirements:
High school diploma or equivalent
Phlebotomy certification or completed training program from an accredited agency or previous experience as a phlebotomist is required
Proven track record in providing exceptional customerservice
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortable working under minimal supervision
Reliable transportation required
Flexibility to work overtime as needed
Able to pass a standardized color blindness test
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
$35k-54k yearly est. Auto-Apply 8d ago
Customer Service Associate
Friendly Express 3.6
Customer service representative job in Waverly Hall, GA
Job DescriptionDescription:
Job Title: CustomerService Associate
Department: Store Operations
Job Summary: The CustomerService Associate works to support the success and profitability of the store. They hold a
crucial role because they create the first and last impression with customers in their store every day. The CustomerService Associate is responsible for supporting the management team in facilitating and completing all store level tasks
including food preparation, cash register duties, customerservice, cleaning and all other related functions. The
CustomerService Associate ensures an exceptional customer experience by providing world class customerservice and
fosters a cohesive, collaborative, team-oriented relationship with all team members.
Essential Functions:
-Smile and greet customers in a friendly manner as they enter the store. Provide a fast, friendly and enjoyable
shopping experience whether they are a gas/fuel, a retail sales, or a food service guest Respond to customer requests in
a timely and efficient manner. Engage each customer genuinely and thank them for their business.
-Operate a cash register adhering to all Company policies and standards. Maintain proper cash levels and follow all
cash handling and shift change processes and procedures to ensure no cash shortages occur. Complete customer transactions
including gas/fuel, retail sales, and food service items.
-Adhere to federal and state laws, and company policy regarding the sale of alcohol, tobacco, lottery and all other
age restricted products.
-Ensure the proper execution of assigned foodservice programs and procedures. Assure fresh, quality food, hot coffee
and beverages are available at all times.
-Follow Friendly Express uniform, appearance, and dress code policies.
-Adhere to the execution of established safety and security policies and procedures
-Ensure the proper execution of all assigned store level marketing programs.
-Suggestively sell promotions, food and beverage specials and Friendly Express loyalty programs.
-Maintain a clean customer-ready store inside and outside.
-Complete all store housekeeping functions (i.e., Cleaning, dusting, sweeping, mopping, emptying trash, cleaning
restrooms, cleaning food service equipment, policing parking areas and lot, cleaning gas pumps, etc.)
-Replenish products and supplies to ensure in stock conditions at all times. Rotate and front-face stock to ensure
freshness and quality of products and easy customer access. Remove damaged and out-of-code merchandise from the shelves.
-Keep store looking neat and attractive.
-Communicate with Management team regarding customer requests or complaints and any vendor related concerns. Report
all theft and any suspected shoplifting.
-Check in external and internal vendors according to standards and procedures.
-Follow all company policies, procedures, and quality standards.
-Assume other duties and responsibilities as assigned to accommodate store operational needs.
-Represent the Friendly Express brand by exemplifying Friendly Express core values.
Requirements:
-Must be at least 18 years of age to be considered for this position.
-Ability to Multi-task, perform repeated bending, reaching, prolonged standing, and be able to occasionally lift up to
50 pounds.
-Basic language and mathematical skills.
-Ability to read and comprehend simple instructions, short correspondence, and memos.
-Willingness to work weekends, nights, and holidays as scheduled.
-Must be able to reliably report to work on time, as scheduled.
$23k-30k yearly est. 28d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service representative job in Columbus, GA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$26k-32k yearly est. 5d ago
Customer Service Representative
Amerivet 3.6
Customer service representative job in Hilltop, GA
Client ServiceRepresentative Schedule: Part-time
Windy Hill Veterinary Hospital is a AAHA-accredited veterinary practice committed to high-quality patient care and exceptional client service. Our accreditation reflects our dedication to consistent standards, clear communication, and a positive experience for both clients and pets.
Position Summary
We are seeking a friendly, organized part-time Client ServiceRepresentative to support our front-desk operations. This role is ideal for someone who enjoys working with people, multitasking, and contributing to a smooth, welcoming clinic environment.
Key Responsibilities:
Client Communication & Scheduling:
· Answer calls and emails promptly with professional, friendly service
· Schedule appointments based on client needs and veterinarian availability, including forward booking
· Use technology to send appointment reminders, confirmations, and follow-up messages to keep clients informed and their pets' care on track
· Make outbound calls to re-engage lapsed clients and encourage them to schedule appointments
Client Relations & Service:
· Greet clients warmly and ensure a positive experience throughout their visit
· Use active listening to gather important medical information and triage inquiries, directing more complex questions to the medical team
· Demonstrate empathy in all interactions, especially when dealing with upset or emotional clients, while maintaining a calm and professional demeanor
· Promote current promotions and campaigns, keeping clients informed about special offers, services, and initiatives
Managing Patient Information & Technology:
· Update client and patient records in our practice management system with accuracy and efficiency
· Process billing transactions, including credit card payments, digital payments, financing options, and insurance claims
· Maintain organized records of client communications and appointments to streamline operations
Support the Medical Team & Practice Operations
· Provide clients with accurate post-visit instructions, including medication schedules and follow-up care
· Help maintain a clean, organized reception area and assist with daily practice operations as needed
· Inform clients about the services offered, preventive care options, and how they can conveniently book appointments online or shop for pet products through our online store
Qualifications:
· High school diploma or equivalent work experience required
· Excellent communication skills and a strong desire to provide compassionate, client-focused service
· Prior customerservice experience, preferably in a veterinary or healthcare setting
· Basic proficiency with technology, including scheduling software and online communication platforms
· Strong organizational skills and the ability to handle multiple tasks efficiently, even during busy periods.
Working Conditions:
· Must be able to work in a fast-paced, dynamic environment.
· Occasional lifting up to 40 pounds independently and physical tasks may be required
At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here's what you can expect when you join our team:
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
$25k-32k yearly est. Auto-Apply 8d ago
Customer Service Advisor
Precision Tune Auto Care-Opelika 56-18
Customer service representative job in Opelika, AL
Job Description
CustomerService Advisor
Full or Part Time
Pay: $12 - $20 per hour
Join the Precision Tune Auto Care Team!
We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft.
Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry.
CustomerService Advisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated CustomerService Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back.
What We Offer:
Competitive pay
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date
Retirement plan enrollment available
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred.
Strong customerservice and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$12-20 hourly 15d ago
Customer Service Advisor
Randy Scott
Customer service representative job in Opelika, AL
Full or Part Time
Pay: $12 - $20 per hour
Join the Precision Tune Auto Care Team!
We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft.
Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry.
CustomerService Advisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated CustomerService Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back.
What We Offer:
Competitive pay
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date
Retirement plan enrollment available
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred.
Strong customerservice and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$12-20 hourly Auto-Apply 16d ago
Concessions Guest Service Representative | Part-Time | Synovus Park
Oak View Group 3.9
Customer service representative job in Columbus, GA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
Overview
The Concessions Guest ServiceRepresentative supports the food and beverage operations in grab-and-go concession markets. This role focuses on assisting guests with checkouts, maintaining stock and cleanliness, and collaborating with coworkers and culinary staff to ensure an excellent guest experience.
This role pays an hourly rate of $12.00 to $15.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until April 17, 2026.
Responsibilities
Provide friendly and efficient service to guests at grab-and-go concession markets.
Monitor and maintain stock and supply levels, promptly reporting low-stock items to the concessions manager.
Collaborate with coworkers and culinary staff to ensure seamless operations.
Address guest requests and concerns in a professional and courteous manner.
Verify guest identification in accordance with state and federal regulations for alcoholic beverage purchases.
Maintain cleanliness and organization of workspaces, including proper garbage disposal and restocking supplies.
Uphold sanitation, health, and safety standards to ensure compliance with regulations.
Foster a positive and welcoming environment for guests, coworkers, managers, and volunteers.
Qualifications
High school diploma or equivalent preferred.
Must be 18 years of age or older.
Three or more months of experience in the food service industry preferred.
Excellent interpersonal skills with a friendly, positive attitude when interacting with coworkers, managers, volunteers, and guests.
Strong communication and teamwork abilities.
Knowledge of or willingness to learn state and federal alcohol service regulations.
Ability to maintain a clean and organized work environment while handling multiple tasks.
Physical capability to stand for extended periods and lift to 30 pounds as needed.
Flexibility to work evenings, weekends, and holidays as the event schedule requires.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
$12-15 hourly Auto-Apply 7d ago
Customer Service Representative (Bilingual, Spanish-speaking, strongly preferred)
Milliken 4.9
Customer service representative job in LaGrange, GA
Milliken & Company is a global manufacturing leader whose focus on materials science delivers tomorrow's breakthroughs today. From industry-leading molecules to sustainable innovations, Milliken creates products that enhance people's lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and healthcare businesses, the company harnesses a shared sense of integrity and excellence to positively impact the world for generations. Discover more about Milliken's curious minds and inspired solutions at Milliken.com and on Facebook, Instagram and LinkedIn.
Position Overview:
The customerservice position is to ensure effective and efficient coordination between the company and its customers with a high level of service and support, process sales orders and resolve customer order or service issues, establish and maintain positive business relationships, both internally and externally, to promote company goals. This position is located at Milliken & Company's Maple Complex in LaGrange, Ga. The position will report directly to the CustomerService Manager. The work schedule is Monday - Friday, 9:00 am - 6:00 pm.
Job Responsibilities:
* Enter sales orders and make order changes to include price quotations, preparation and follow up on purchase orders, order entry, sample order entry, confirmation of shipment dates, and logistics arrangements.
* Expected to maintain presence in the phone queue during scheduled work hours to support team coverage and ensure consistent customerservice delivery.
* Examine records, assist in expediting orders through production and shipping, interface with Supply Chain regarding order status and scheduled shipment dates.
* Be responsible for securely processing customer payments and initiating follow-ups regarding outstanding balances, credits, or payment discrepancies.
* Demonstrate teamwork to ensure achievement of team, individual, and corporate goals and work in a fast-paced environment and deal with high-pressure situations.
* Participate in special projects and perform additional duties as required.
Qualifications - Required:
* High School diploma or GED
* Computer experience with MS Word, MS Excel, Internet Explorer and Outlook
Qualifications - Preferred:
* General office experience is preferred with exposure in a customerservice environment.
* Call center experience is a plus.
* SAP experience is a plus.
* Bilingual, Spanish-speaking, strongly preferred
The successful candidate will have strengths in the following:
* Positive attitude and proper phone etiquette.
* Prioritize work and effectively manage one's time.
* Highly effective communication and telephone skills.
* Be able to apply new-job related knowledge to practical use.
* Able to adapt to a changing environment.
* Customer focused and able to build customer loyalty.
* Maintain professionalism in stressful situations.
* Proactive and willingness to take action when appropriate.
* Strong organizational skills and demonstrate high attention to detail.
* Excellent team interaction skills for working in small work groups.
* Initiative and self-motivation.
* Problem solving / Quick decision making.
Milliken is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, sex or gender (including pregnancy, childbirth or related medical condition, including but not limited to lactation), sexual orientation, gender identity or gender expression (including transgender status), ancestry, national origin, citizenship, age physical or mental disability, genetic information, marital status, veteran or military status or any other characteristic protected by applicable law.
To request a reasonable accommodation to complete a job application, pre-employment testing, a job interview, or to otherwise participate in the hiring process, please contact ******************************.
$25k-32k yearly est. 30d ago
Business Customer - Service and Sales Coordinator
Dragonfly Internet
Customer service representative job in Opelika, AL
About the Company
At Dragonfly Internet, we're all about taking flight and helping communities soar with faster, more reliable internet-especially in areas where connectivity has long been out of reach. With our cutting-edge fixed wireless and fiber technologies, we're transforming the online experience for rural homes and businesses. As we grow, we're looking for team members who are ready to support that mission-people who thrive on connection, communication, and coordination.
About the Role
We're seeking a dynamic, detail-oriented Business Customer - Service and Sales Coordinator to join our team. This role bridges the gap between customerservice, sales, and project coordination, ensuring our business clients receive timely, seamless support from initial inquiry through service activation and beyond. This role requires strong communication skills, an understanding of business-class internet and voice services, and the ability to manage multiple tasks with efficiency and professionalism.
Responsibilities
CustomerService & Sales Support
Serve as a primary point of contact for business customers, responding to inquiries via phone, email, and CRM platforms
Support sales representatives with lead follow-up, proposal preparation, and order processing
Project Coordination
Manage customer onboarding projects, including service installations, upgrades, and account transitions
Coordinate with technical and field teams to ensure timely service delivery and updates
Track project timelines and proactively communicate status with internal teams and clients
Telephony & Service Expertise
Maintain working knowledge of Dragonfly's business internet and voice (VoIP) solutions
Assist customers with basic troubleshooting, account changes, and billing questions related to business voice services
Liaise with network operations and technical support teams for escalated telephony or provisioning issues
Administrative & Operational Support
Maintain accurate and up-to-date records in CRM and billing platforms
Generate and manage service contracts, sales quotes, and service order documentation
Assist with invoicing and contract renewals for business accounts
Qualifications
2+ years' experience in a customerservice, sales support, or project coordination role (preferably in telecom or broadband)
Familiarity with business internet, voice/VoIP services, and telephony terminology
Strong organizational and multitasking skills with attention to detail
Excellent communication and interpersonal skills
Proficiency with CRM software, Microsoft Office, and Google Workspace
Ability to work independently and collaboratively in a fast-paced environment
Preferred Skills:
Experience working with broadband service providers or managed services
Familiarity with provisioning tools, VoIP platforms, or PBX systems
Experience supporting small-to-medium businesses (SMBs)
Pay range and compensation package
Competitive Salary
Health, Dental, and Vision Insurance
Paid Time Off & Holidays
Continuous Learning Opportunities
Free Tuition at a local leading university
Employee Discounts on Internet Services
Free swag
Equal Opportunity Statement
SP Broadband is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Seniority Level
Entry Level to Associate Level
Industry
Telecommunications
Employment Type
Full-time on site in Opelika, AL
Job Functions
Marketing
Administrative
Microsoft Office
CRM Software
Telephony
Broadband
$23k-31k yearly est. 7d ago
Customer Service Rep.
Local Finance 4.1
Customer service representative job in Opelika, AL
Local Finance strives to create an environment with its customers based on service, privacy, and trust. Recognizing that our customers often utilize our services for smaller, immediate need purchases, we will constantly work to exceed their expectations.
Job Description
Local Finance, is seeking a CustomerServiceRepresentative. The qualified CustomerServiceRepresentative will complete a 12 to 18 month training program at which time the candidate will be ready to advance. During the training process, the employee will be:
· Making outside sales calls and reporting customer activities to the Branch Manager
· Growing the business, bringing customers to the finance office or putting customers in touch with the Branch Manager
· Contacting past due customers for credit and collections
· Collecting past due payments for current clients for credit and collection purposes
Job Responsibilities
The CustomerServiceRepresentative will assist the Branch Manager with outside sales, credit and collections, customerservice, finance, banking, and management functions including:
· Assisting in achieving monthly finance loan volume standards by conducting outside sales and soliciting loans over the telephone and at the credit sales counter
· Completing training development exercises
· Completing daily/weekly progress reports and maintaining daily and weekly standards
· Assisting in meeting standards in weekly credit delinquency reduction, finance loan volume, and slow file percentages
Job Requirements:
The qualified CustomerServiceRepresentative is required to be present and prompt on all scheduled workdays while conducting themselves in a professional manner.
The ideal CustomerServiceRepresentative will have:
· Previous finance / credit and collections experience - not required but a plus
· Education equivalent to high school diploma minimum
· At least one year of experience in outside sales, credit and collections, customerservice, finance, banking, credit, and or management
· A positive attitude every day, outgoing personality, higher than average energy level
Qualifications
*** Valid Drivers License Required.
*** Bilingual (English & Spanish) a plus.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$24k-31k yearly est. 60d+ ago
Customer Service Rep(05802) - 1451-A Gateway Drive
Domino's Franchise
Customer service representative job in Opelika, AL
Job Description
You got game? You got spring in your step? You want the best job in the world? Even if you just need a second job for some extra cash, you've found the right place.
As a CustomerService Rep, you will have:
Weekly Pay
Flexible Schedule
Referral Bonus
Pick up shifts at multiple locations to earn more
Employee Discounts
Employee Assistance Program
Free access to board-certified physicians 30 days of employment
Ability to grow into management positions
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)!
Operating the cash register and collecting payment from customers.
Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures.
Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store.
Maintain a professional appearance to be in compliance within the Domino's Pizza Image Standards.
Other duties as assigned.
What are we looking for?
The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful CustomerServiceRepresentative:
Happy customers keep us in business. You've to be a fun and friendly person, who is comfortable talking to strangers.
The team is what makes working in our store fun. You have to be a team player who is on time every day with a great attitude!
You have to be at least 16 years old.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$24k-32k yearly est. 8d ago
Customer Service
Jack Marshall Foods, Inc.
Customer service representative job in Opelika, AL
Job Description
Build a strong
Foundation
both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!
We offer the following:
A commitment to promote from within
Training and mentorship programs
Tuition reimbursement and scholarship opportunities
Reward and recognition culture
Competitive Pay
Flexible schedules- day, night and evening shifts
Eligibility to accrue paid vacation time
Career advancement and professional development opportunities
PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
The responsibilities of the team member will include:
Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
Preparation of products.
Maintaining quality of product.
Monitoring all service equipment.
Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
Champions recognition and motivation efforts
Requirements
The ideal candidates must want to have fun serving great food to our customers!
Must be at least 16 years of age
Accessibility to dependable and reliable transportation
Excellent communication skills, management/leadership and organizational skills.
Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
Attendance and Punctuality a must
Operating of cash register as needed and making change for other cashiers.
Basic Math skills
Complete training certification
Enthusiasm and willingness to learn
Team player
Commitment to customer satisfaction
Strong work ethic
$24k-32k yearly est. 21d ago
CUSTOMER SERVICE / SALES REPRESENTATIVE
RNR Tire Express and Custom Wheels-Opelika, Al
Customer service representative job in Opelika, AL
Job Description
Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customerservice, as well as monitoring competitors and training staff.
Bilingual is highly desirable.
The CustomerService / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customerservice, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity.
Related: Rent to own, Aaron's, Rent a Center, Buddy's, Rim Tyme, Rent a wheel, Sales, Customerservice, Customerservice rep.
Requirements/Responsibilities
CustomerService / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customerservice opportunities
* Maintain competitor sales and promotions knowledge
* Training store associates
* Bilingual is highly desirable.
Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth.
We offer competitive base pay, commissions, bonuses and a complete benefits package.
Other Requirements:
Valid State Driver License with a clean driving history
We conduct drug screen, & background check
Prior experience as customerservice, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity.
Related: Rent to own, Aaron's, Rent a Center, Buddy's, Rim Tyme, Rent a wheel, Sales, Customerservice, Customerservice rep.
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$24k-32k yearly est. 6d ago
Customer Service Representative - State Farm Agent Team Member
Matthew Slaughter-State Farm Agent
Customer service representative job in Auburn, AL
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$24k-32k yearly est. 5d ago
TES Veterinary Customer Service Rep (all shifts)
Auburn University 3.9
Customer service representative job in Auburn, AL
Details Information Requisition Number TES3113P Home Org Name Clinical Sciences Division Name College of Veterinary Medicine Position Title TES Veterinary CustomerService Rep (all shifts) Estimated Hours Per Week 20-40 Anticipated Length of Assignment 1 year Job Summary
This is a pooled posting. This posting will remain open for an extended period of time and selected applicants will be contacted as future staffing needs arise.
We have openings for day shift and night shift positions. Day shift will be scheduled between the hours of 6am - 6pm, Mon - Fri. Overnight shifts will be between 6pm - 6am, Mon - Fri. Some weekends and occasional holidays will be necessary. Total hours per week and shift details will be discussed at interview and upon hire. Flexibility is necessary.
The College of Veterinary Medicine is hiring TES Veterinary CustomerServiceRepresentatives. This role will be responsible for clerical duties related to veterinary care and treatment, processes invoices and payments, direct incoming phone calls, and provide support to veterinary team. Processes clients' animals for admission into and discharge out of Auburn University Veterinary Teaching Hospitals.
Temporary Employment Services (TES), a unit of the Auburn University Department of Human Resources, is an in-house support center established to meet the temporary employment needs of the university. TES provides qualified and dedicated temporary employees in a wide variety of occupations to meet the staffing needs throughout the campus. Temporary employees are hired for a variety of reasons with the most common being:
* Assistance in the place of a regular employee who is absent for a specified period of time
* Additional assistance during periods of abnormal or peak workloads
* Assistance with special projects
* Seasonal work
* Emergencies
If you are looking for an employment opportunity, TES is a great way to showcase your professional skills and assist Auburn University while gaining valuable work experience within higher education.
AU student employees are not eligible for TES.
Essential Functions
* Welcomes clients to the hospital, registers clients' animals that are in need of medical attention and verifies client, patient, and referring veterinarian demographics.
* Ensures all proper paperwork is completed, gathers records from other veterinary facilities as needed, compiles the physical medical record, and alerts the appropriate clinical personnel of the patient's arrival.
* Communicates frequently with the clinical team regarding patient/client needs and expectations.
* Receives and screens telephone calls.
* Provides information and assistance to callers and/or visitors regarding clinic and hospital procedures and processes.
* Determines appropriate course of action, referral, or response.
* Communicates admissions information, fees, discharge date(s), clinic regulations, or other clinic services to clients.
* Discharges clients in a timely and appropriate manner.
* Addresses any past accounts or financial follow-ups.
* Confirms client does not have any further clinical questions.
* Assist clinicians with patient examinations, simple treatments, and recording patient data under direct supervision when needed.
* Abides by rules and regulations for Veterinary Client Representatives as defined by the American Animal Hospital Association and policies and protocol of the College of Veterinary Medicine and teaching hospitals.
Why Work at Auburn?
* Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
* Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
* We're Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
* Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
* A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.
Ready to lead and shape the future of higher education? Apply today! War Eagle!
Minimum Qualifications
High school diploma or equivalent
Expectations: Medical Office Experience
Desired Qualifications
* Experience in a referral veterinary practice is highly desired.
* Excellent written and interpersonal communication skills, including public speaking skills and customerservice skills
* Experience with medical software such as an electronic medical record, practice management software (UVIS, Cornerstone, etc.), scheduling system, billing system, etc.
* Education beyond the high school diploma or equivalent from an accredited institution is desired.
* The successful candidate will possess excellent stress management and critical thinking skills.
Posting Detail Information
Salary Range $15.00 - $16.00/hour based on experience (shift differentials provided for overnight shifts) Work Hours Day shift is between 6am - 6pm, Mon - Fri. Overnight shift is between 6pm - 6am, Mon - Fri. Some weekends and holidays will be necessary. Total hours per week and shift details will be discussed at interview. City position is located in: Auburn State position is located: Alabama Posting Date 11/07/2025 Closing Date Equal Opportunity Compliance Statement
It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit their website to learn more.
Special Instructions to Applicants Quick Link for Internal Postings *******************************************
Documents Needed to Apply
Required Documents
Optional Documents
* Resume
* Cover Letter
* Other
* Other Documentation
* Other Documentation (2)
Supplemental Questions
Required fields are indicated with an asterisk (*).
* * Please tell us how you first heard about this opportunity.
(Open Ended Question)
* * Do you have a high school diploma or equivalent?
* Yes
* No
$15-16 hourly 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Beth Slaughter-State Farm Agent
Customer service representative job in Valley, AL
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION: As a CustomerServiceRepresentative with Beth Slaughter State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
$24k-32k yearly est. 4d ago
Guest Service Representative
LBA Hospitality
Customer service representative job in Auburn, AL
Job DescriptionDescription:
Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue.
Responsible for the total front office operations: Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in the morning and afternoon hours, maintains thorough communication with management staff.
PREREQUISITES
Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.
Experience in service, sales, telesales or guest relations type of industry preferred
High school diploma or equivalent of same
SUMMARY OF ESSENTIAL JOB FUNCTIONS
Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
Must be able to stand for eight hours, bend, stretch, reach.
Must be able to see and hear.
Must be able to communicate with other associates and/or guests.
Requirements:
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge:
Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.
Frequent Stay Program
Reservations procedures including cancellations and “walking” guest
Phone etiquette and answering procedures
Area shopping, dining, entertainment and travel directions to assist guest inquiries.
Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events.
Manager on Duty functions when necessary or as scheduled
Skills:
Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change.
Proficient in written and verbal English
Problem solving and conflict resolution skills
Abilities:
Multi task, remain associate and guest service centric.
Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books.
Assist with guest issues with professionalism, maintaining hospitable attitude
SPECIFIC RESPONSIBILITIES
Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible.
Promote and sell services/amenities of the hotel.
Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products.
Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual.
Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas.
Check all credit cards for validity before the end of the shift.
Learn and utilize PMS.
Ensure all cash, check and miscellaneous departments are in balance at shifts end.
Assist in other areas: F & B, cleanliness of property wherever assistance is needed for guest satisfaction.
Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc.
Have a thorough working knowledge of emergency procedures.
Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately.
Report any unusual occurrences or request to the manager.
Maintain certification from a responsible
Utilize Service Recovery Log and other necessary communication logs from shift to shift.
Maintain stock/cleanliness in the market area.
Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards.
Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage.
WORKING CONDITIONS/SPECIAL REQUIREMENTS
This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.
Standing, walking for long periods of time while maintaining a friendly professional image.
May be required to work any day/shift, including weekends.
POSITIONS FOR POSSIBLE ADVANCEMENT
Assistant General Manager
Guest Service Manager
Guest Service Supervisor
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
$19k-26k yearly est. 7d ago
Learn more about customer service representative jobs
How much does a customer service representative earn in Columbus, GA?
The average customer service representative in Columbus, GA earns between $22,000 and $37,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in Columbus, GA
$28,000
What are the biggest employers of Customer Service Representatives in Columbus, GA?
The biggest employers of Customer Service Representatives in Columbus, GA are: