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Customer Support Specialist
Russell Tobin 4.1
Customer service representative job in Columbus, OH
/Details:
Are you ready to join a Fortune 500 global financial services firm where accuracy, client care, and operational excellence drive everything we do? Do you excel under pressure, communicate with clarity, and thrive when details matter? If so, you'll be a perfect fit for an open contract position we are hiring for!
Join a premier global financial institution renowned for its unwavering commitment to integrity, client-centric solutions, and operational excellence. With a legacy spanning decades, this firm is actively hiring a Customer Support Specialist to join its team in Columbus, Ohio.
Important Details:
6-month contract (Temp to Perm Goal)
Columbus, Ohio (on-site)
$19.17/Hour Pay
PTO, 401K retirement savings, healthcare coverage, supplemental coverage
Responsibilities Include:
Responding to client inquiries via phone with professionalism and accuracy, assisting with a wide range of brokerage-related questions, including account details, transactions, and general financial services, while ensuring all responses align with internal quality and compliance standards.
Supporting clients with digital platforms, providing guidance and troubleshooting for the brokerage's online portal and mobile app-resolving login issues, navigating features, and ensuring a smooth digital experience.
Assisting with Brokerage Cash Management services, including debit cards, check-writing, and funds transfers-ensuring clients understand and can effectively use the full suite of cash management tools available to them.
Consistently meeting performance goals such as call quality, response time, and customer satisfaction, while escalating complex issues when necessary and maintaining a strong commitment to delivering a world-class client experience.
Qualifications:
Degree in Finance, Accounting, Business, or related field
Ability to thrive in a fast-paced, team-oriented environment
Strong multitasking skills and adaptability in a dynamic financial service center
Pride Global and its affiliates, including Russell Tobin, Pride Health, Pride Now, and Pride One, offer eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.
$19.2 hourly 4d ago
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Customer Service Representative
Convoco East Coast
Customer service representative job in Columbus, OH
ColumbusOH | CustomerServiceRepresentative - Full Time
This is an in-person role.
We're hiring CustomerServiceRepresentatives to support our clients face-to-face at live events and retail activations. You'll be the first point of contact for customers, welcoming them, answering questions, and ensuring they have a great experience. If you have a background in retail, hospitality, or customerservice, you'll thrive here and if you don't, we'll train you from the ground up.
What You'll Do
Greet and assist customers in person
Answer questions about products and services
Guide customers through sign-ups or sales
Work alongside a supportive team to meet goals
What You Get
Weekly pay: base + weekly bonuses
Full-time schedule (Monday-Friday, in person)
Paid training and coaching from experienced leaders
Benefits after qualifying period
A clear path to promotions and leadership
If you're energetic, reliable, and people-focused, we want to meet you. Apply now, interviews this week.
$27k-35k yearly est. 3d ago
Customer Service Representative
Randstad USA 4.6
Customer service representative job in Columbus, OH
As a Representative, you'll provide extraordinary care to our members, partners, plan sponsors and investment professionals. You will understand high-level product/plan and regulatory requirements to analyze and resolve general account, plan fees or plan inquiry questions will be key to success. Additionally, you'll effectively interpret and articulate marketing strategies when communicating with customers.
Key Responsibilities:
Receives and responds to incoming calls from investment professionals, plan sponsors and members on a variety of topics. Understands the different product suites, including current line-up and products no longer sold that still require servicing.
Responsible for interpreting and applying all changes and enhancements to new and old products, based on the daily change communications. Identifies the question(s) behind the question to proactively offer consultative expertise and uncover the unstated need.
Maintains a record of the conversations and follows a process of documentation to support our strategy of knowing our member better than anyone and use the information in a way that drives the relationship deeper.
Follows all rules and regulations to ensure compliance with FINRA or other professional licensure requirements, Nationwide policies, firms, plan documents and state and local laws.
Educates customers to ensure understanding of tax implications, penalties/surrender charges, death benefit protection, lifetime income, capital preservation and/or benefits pertaining to the plan/contract.
Analyzes problems to determine proper course of action, striving for first time final resolution. When necessary, works with internal partners to resolve escalated issues. Integrates lean methodology into daily interactions through problem-solving meetings and team huddles.
Develops and grows through monthly individual meetings with leadership to set in place a career path strategy.
Setting goals and expectations to achieve success in the role as well as future opportunities.
May perform other duties as assigned.
Education:
High school diploma or equivalent required. Undergraduate degree in finance, business administration, insurance, economics, communications preferred.
License/Certification/Designation:
ChFC, CLU, other industry designations desirable FINRA series 6 and/or 26 licenses preferred and may be required based on assigned product/line-of-business or distribution system.
Experience:
One year of experience in customerservice, sales related occupations.
Knowledge, Skills and Ability:
Knowledge of various insurance products and the sales process.
Solid understanding of the state and local laws necessary to understand the legal implications of certain product features in different states.
Understands the consequences of not following the FINRA rules and regulations.
Excellent verbal and written communication skills to effectively communicate with others. Proficiency with computers and common office software.
Ability to understand general aspects of plan/contract and utilizes technology to enhance conversations with customers.
Other criteria, including leadership skills, competencies and experiences may take precedence.
$28k-35k yearly est. 3d ago
Customer Service and Sales Support
Vitric 7
Customer service representative job in Columbus, OH
📋 CustomerService and Sales Support | CustomerService, Marketing, Sales |
🚨 Start ASAP
📍 Columbus, OH | 💼 Entry Level | ⏱ Full-Time
Our goal is to help our team members first master the basics of customerservice and sales, client relationship building, and self-management. The Vitric 7 training program is designed to help team members strengthen communication skills, develop strong negotiation skills, and plant a foundation for great work habits that will propel them into the future.
📋 Job Summary:
This is a full-time on-site role for a CustomerService and Sales Support Representative, located in Columbus, OH. The representative will handle day-to-day tasks including being the face of our store, providing customer support, maintaining customer satisfaction, and helping to facilitate sales processes. Responsibilities include answering customer issues, problem-solving with customers, providing detailed information about products and services, assisting the sales team, and contributing to a positive customer experience.
✅ Key Responsibilities:
Promote products, services, and promotions to customers one on one.
Greet and assist customers with a friendly and professional attitude.
Provide in-depth product knowledge and recommendations to meet customer needs.
Meet or exceed retail sales goals and performance targets.
Participate in product training and stay up-to-date on promotions and new arrivals.
Collaborate with team members to ensure a smooth and effective retail operation.
🎯 Who We're Looking For:
High school diploma or equivalent; post-secondary education is a plus.
Previous experience in retail or customerservice is preferred but not required.
Strong communication and interpersonal skills.
Positive attitude with a passion for customerservice.
Ability to work in a fast-paced environment and handle multiple tasks.
📋 Why This Role?
This is more than just a job-it's a launchpad for your career. With our rapid growth, you'll have the opportunity to take on leadership roles and make a real impact. If you're ready to grow, lead, and succeed, we want to hear from you!
Competitive hourly wage plus commission/bonuses (if applicable)
Employee discounts
Opportunities for growth and advancement
Supportive and inclusive team environment
Ongoing training and development
$22k-30k yearly est. 3d ago
Customer Enrollment Associate In Office
The Whittingham Agencies
Customer service representative job in South Charleston, OH
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 11d ago
Customer Service Representative
Thermoid
Customer service representative job in Bellefontaine, OH
The CustomerServiceRepresentative supports Thermoid's customers by providing accurate product and service information, processing orders, resolving delivery and service issues, and coordinating closely with internal teams. This role requires strong verbal communication skills, confident phone interaction, and excellent time management to ensure daily tasks are completed accurately and on schedule. The ideal candidate is proactive, motivated, and eager to take on additional responsibilities to support team success.
Principal Duties and Responsibilities:
Customer Support & Order Processing
• Answer customer questions by phone and email, requiring clear, confident verbal communication and a professional demeanor.
• Process customer orders and respond promptly to sales and service inquiries.
• Provide accurate quotes and lead times for new and existing products.
• Maintain customer records with up-to-date account information.
• Assist in resolving customer credit issues and documentation needs.
Customer Outreach Responsibilities
• Conduct proactive outreach, with an emphasis on phone-based communication, to follow up on open orders, quotes, delivery timing, backorders, and general service needs. This outreach is essential to driving excellence in customerservice, strengthening customer relationships, and ensuring customers receive clear, timely, and accurate communication throughout the order lifecycle.
• Document all outreach interactions accurately in D365 per established company standards.
• Support Thermoid's Customer Outreach Program by completing required weekly outreach activities.
Issue Identification & Resolution
• Clarify customer complaints or delivery issues, determine root cause, and recommend the best solution.
• Coordinate internally to expedite corrections, adjustments, or order updates, ensuring timely follow-up.
• Initiate paperwork including credits, complaints, RMAs, and internal requests on behalf of customers.
Administrative Responsibilities
• Perform clerical tasks such as filing, data entry, correspondence, and document preparation for the sales and service departments.
• Ensure accurate and consistent communication across Manufacturing Operations, Scheduling/Planning, Quality, Engineering, Finance, Sales, and Marketing.
Performance & Team Responsibilities
• Demonstrate strong time management and ensure daily tasks are completed consistently and accurately.
• Work with a high degree of motivation and ownership; proactively seek opportunities to take on additional responsibilities that support the team.
• Participate in improving workflow, customer experience, and cross-departmental communication as business needs evolve.
Experience and Education:
• Associate's Degree preferred; equivalent experience considered.
• Minimum of two years of customerservice experience preferred, ideally in a manufacturing or industrial setting.
• Friendly, helpful, customer-focused approach with strong problem-solving skills.
• Proven attention to detail, accuracy, and consistency in following procedures.
• Strong time-management, task prioritization, and organizational abilities.
Technical Skills:
• Proficiency with Microsoft Office, especially Outlook and Excel.
• Strong verbal and written communication skills; high comfort level handling phone-based customer interaction.
• Ability to perform basic math and geometry calculations.
• Experience with ERP or order-entry systems; ability to learn new systems quickly (D365 preferred but not required).
• Solid administrative and documentation skills.
Organizational Relationships:
• Reports to: CustomerService Manager
• Internal communication with: Manufacturing Operations, Quality, Planning/Scheduling, Engineering, Finance, Sales, and Marketing.
• External communication with: Customers and distributors to maintain strong partnerships and support coordination.
HBD Industries is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
HBD NOTICE OF COLLECTION - CALIFORNIA - December 2022
Please click on this link to view the notice.
$27k-35k yearly est. 2d ago
Customer Service Advisor - Upper Valley - Springfield, OH
Wesbanco Bank Inc. 4.3
Customer service representative job in Springfield, OH
Back CustomerService Advisor - Upper Valley #32-8686 Springfield, Ohio, United States Apply X Facebook LinkedIn Email Copy Location
This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be Upper Valley Springfield, OH Banking Center.
Market Cincinnati Work Hours per Week 37.5 Requirements
High school diploma or GED required.
Banking, cash handling, sales, and customerservice experience preferred.
Job Description
Summary:
Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. CustomerService Advisor's (CSA) are charged with providing excellent customerservice while identifying sales opportunities and performing account transactions. CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both CustomerServiceRepresentative (CSR) and sales platform support as needed. The CSA is responsible for consumer and business relationship building efforts and focusing on daily sales initiatives. From an operational standpoint, the CSA is responsible to comply with all established Bank policies, procedures, and security measures. Responsibilities include operating as a CSR and/or providing necessary additional support of the banking center's sales and operational objectives as assigned.
Essential Functions:
Excellent CustomerService
Operational and Security Proficiency
Identify referral opportunities
Relationship building
Cross-selling of Bank's products and services
Business development (inside and outside)
Essential Duties and Responsibilities:
Personally models the standards of the Bank's Mission, Vision, and Pledge.
Required to effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the needs of the client.
Accepts and accurately processes all financial service transactions.
Responsible for CSR cash drawer and follows proper balancing and cash handling procedures.
Complies and operates within security and audit procedures.
Consistently meets and exceeds defined sales goals for loans, deposits, partner referrals and profitability.
Promotes the sales culture within the banking center by demonstrating strong ability to sell and successfully promote the Bank's products and services in order to reach individual and team sales goals.
Communicates and partners effectively with branch staff and peers to promote team environment to ensure goals are met.
Continually monitors performance against the banking center goals by adjusting individual goals and initiating sales promotions as needed to meet those goals.
Executes consistent, outbound calling activities inside the banking center by utilizing customer lists. Promotes bank products consistently and makes appropriate business line referrals as defined by location goals.
Educates bank team on uncovering opportunities to help advance financial wellness of customers.
Sets priorities and follows through on the implementation of the defined sales and service activities.
Promotes company products and services in the community to assist in the continuing growth of the Bank.
Supports proper functioning of all day-to-day operations including, but not limited to: customerservice, open and close procedures, support of daily vault duties, comply to the control of cash levels, and adhere to the adequate supply of inventory, audit and compliance requirements.
Actively participates in regular sales and staff meetings.
Provides service to customers and prospective customers on various banking matters including the explanation of products being offered and professional resolution of problems/issues.
Builds successful working relationships with internal business partners seeking constructive peer feedback when appropriate.
Demonstrates sound judgment and decision making and by following established guidelines and procedures while utilizing appropriate resources for assistance when needed.
Maintains prescribed security controls to protect self and the banking center against criminal and fraudulent operations and unnecessary risks or exposures.
Maintains a position of trust and responsibility by keeping all sensitive information and customer business confidential and in a secured location.
Contribute in a team environment to servicecustomer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.
Cross trained and expected to assist with operational duties.
Other Skills and Requirements:
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.
Must be willing to register and maintain registry with the Nationwide Mortgage Licensing System and Registry (NMLS), to comply with the S.A.F.E. Act Requirements.
Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs.
Strong consumer lending skills are preferred with a solid understanding of consumer lending products.
Ability to generate new financial relationships through outbound calling, internal business development and building a loyal customer base.
Must possess the ability to effectively interact and build positive customer relationships and be able to clearly express concepts, ideas, and product information verbally and in writing.
Must have strong product knowledge for the level of selling and successfully promoting bank products expected with position.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Sound mathematical and analytical skills preferred.
Must have excellent organizational skills and the ability to multi-task and to be flexible.
Ability to lift and carry up to 25 lbs.
Must be available to work all hours of operations.
Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Springfield, Ohio, United States
$31k-35k yearly est. 3d ago
Wealth Management Operations - Client Service Associate
Plante Moran 4.7
Customer service representative job in Columbus, OH
Count on us. Our "we-care" culture is more than just a motto; it's a promise. From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achieve your professional goals. Join us.
Your role.
Your work will include, but not be limited to:
Portfolio Administration
Self-review of tasks performed, including client deliverables
Manage and prioritize tasks and workflows
Serve as a liaison between advisors and broader PMFA operations team
Field questions related to client data, reports or any items as a result of work
Research and resolve issues related to client information
Client Services Administration
Serve as a liaison between internal staff, custodian, and others as needed
Preparation of new account paperwork and account changes
Preparation of account transfer paperwork and verification of asset transfer eligibility
Ensure timely completion of account transfers and other paperwork processing
Frequent communication with custodians and internal staff
Monitor and follow up on alerts
Identify and communicate client service opportunities to internal professionals
Assist with money movement activities
General
Adhere to PMFA policies and procedures
Develop, document and/or maintain process policies and procedures for department
Frequent interaction with internal and external professionals and clients
Cross train and back up to other team members roles in operations
Assist in testing and roll out of system upgrades, system integration and new technology
Coordinate workload with other client service associates
Review agreements and be familiar with terms to ensure paperwork is in compliance
The qualifications.
High School diploma or GED equivalent is required
2+ years industry experience. Previous administrative or investment industry experience preferred.
Client service orientation combined with creative problem solving skills
Strong written and oral communication skills
Ability to work effectively as part of a team, yet function well with independent responsibilities; ability to successfully interact with clients and other professionals to effectively deliver quality professional services to clients
Ability to thrive in a challenging and fast paced environment characterized by interruptions and multiple demands with strict deadlines; high stress tolerance
What makes us different?
On the surface, we're one of the nation's largest audit, tax, consulting, and wealth management firms. But dig a little deeper, and you'll see what makes us different: we're a relatively jerk-free firm (hey, nobody 's perfect) with a world-class culture, consistent recognition as one of Fortune Magazine's "100 Best Companies to Work For," and an endless array of opportunities.At Plante Moran, diversity, equity and inclusion means that all staff members have equitable and fair opportunities to succeed, in an inclusive environment, with their individual, unique identities. So,what are you waiting for? Apply now.
Plante Moran enjoys a "Workplace for Your Day" model which, simply put, means we strive for flexibility and balance while staying true to our principally in-person model. We believe that face-to-face interactions are paramount for individual and collective development, but also encourage individuals to work with their supervisor and team to determine their optimal working environment each day.
Plante Moran is committed to a diverse workplace.We strive to create a culture where each person feels accepted and valued. We believe that each person's ultimate potential begins with first acknowledging their inherent dignity. When we can recognize - and celebrate - our many human differences, we're able to create a workplace where all staff feel a sense of belonging and an opportunity to succeed. This allows us to attract and retain the best talent, serve clients through diverse thinking, and better represent and support the various communities in which we live and work.Plante Moran is an Equal Opportunity Employer.
Plante Moran maintains a drug-free workplace.
Interestedapplicantsmust submit their resume for consideration using our applicant tracking system. Due to the high volume of interest in our positions, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship, with the exception of qualified candidates who are bilingual in either Japanese and English or Chinese and English. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and become the property of Plante Moran.
The specific statements above are not intended to be all-inclusive.
We are pleased to offer eligible staff a robust benefits package. Eligibility and contribution requirements for some of these benefits vary based on the number of hours staff work per week. Highlights include health, dental, vision, disability, and life insurance. In addition to this, eligible staff are able to take advantage of our Flexible Time Off and various pre-determined holidays, as well as a 401(k) plan, flexible benefits plans, business-related travel expense, lodging, and meal reimbursement for business-related use. A pension plan is also available for eligible administrative and paraprofessional staff. A discretionary bonus plan is available for eligible staff. Plante Moran also offers some contingent staff positions the option to elect health insurance in addition to limited paid sick time.
The compensation range reflects the base salary we reasonably expect to pay for this position across our offices in the following regions: CO, IL, OH, and MA. Please review thposition description for theapplicable geographic location. Generally, experienced hires are not hired at or near the maximum salary range, as compensation decisions take into account a wide variety of factors, including but not limited to: responsibilities, education, experience, knowledge, skills, and geography. For early career roles, including campus hires, we offer standardized, market-based starting salaries among individuals within the same hiring group. This approach ensures fairness and reflects current industry benchmarks for entry-level talent.
Under Colorado's Job Application Fairness Act, you have the right to redact, from any documents that you submit in connection with your application, information that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution. Should you wish to exercise your right to redact such information, please redact it prior to submitting documentation.
The compensation range for this role in CO, IL, OH, and MA is: $24.95 - $39.87
#LI-CB1
#LI-Hybrid
$36k-47k yearly est. 2d ago
Client Success Specialist
STAQ Pharma Inc. 3.7
Customer service representative job in Columbus, OH
Job Description
This role is central to the full sales process, serving as the primary point of contact for the sales team and managing customerservice needs to keep daily operations running smoothly. Success in this position requires strong organization, sharp attention to detail, excellent written communication, and solid IT capability. Experience in a pharmacy or cGMP facility is preferred.
The role also handles tradeshow and travel coordination, partners with the Accounting Department to ensure timely billing, generates reports, manages customer follow-up, and maintains the Salesforce CRM system. Daily customer outreach is expected to uphold high service standards. This position supports the field sales team and provides inside-sales support as needed.
Core Tasks
Set up new customer accounts and verify DEA and state licensure.
Onboard new customers and email login credentials
Follow up on customer questions and concerns, including product availability and shipping timelines.
Assist in packaging and shipping pharmaceutical products to clients.
Communicate directly with customers and maintain accurate, detailed notes in the CRM system.
Process and fulfill customer orders with accuracy and urgency.
Coordinate customer order shipments and deliver high-quality service throughout the process.
Maintain a clean, organized, and efficient work area.
Values
Demonstrates Innovation abilities by identifying and speaking up about possible improvements and identifying more efficient ways of doing things.
Operates with Integrity by maintaining high ethical standards, cares, shows trust and respect with all employees
Collaborates to create or participate effectively on diverse and high performing teams, Is open to new ideas and perspectives, communicates across shifts, and demonstrates a safe work environment
Demonstrates a passion to Perform by meeting personal and departmental goals, gains knowledge to display increasing independence, instills confidence in ability to perform required tasks, and progresses on qualifications within reasonable timelines
Demonstrates Courage by speaking up, accepts constructive feedback, and takes accountability for mistakes and make necessary corrections
Preferred Skills/Abilities:
Strong team-player mindset with the ability to collaborate across departments.
Exceptional attention to detail.
Experience in a highly regulated manufacturing environment or pharmacy preferred.
Willingness to take on tasks outside standard responsibilities to support company needs.
Background as a pharmacy technician or pharmacy buyer in a hospital setting is beneficial.
Experience in sales support, cGMP environments, pharmaceuticals, customerservice, or 503B outsourcing is a plus.
MDS (Systems House) experience is a plus.
Proficiency in Microsoft Excel is required.
Education and Experience:
High School Diploma or GED Required
Certified Pharmacy Technician or College Degree, Preferred
Minimum of 2 years of continuous work experience in customerservice, pharmacy, warehouse, or other fulfillment related experience
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Lift up to 40 pounds and occasionally push or pull pallets or product containers.
About STAQ Pharma
STAQ Pharma is a 503B outsourcing facility that produces sterile injectable medications for hospitals and health systems. The company operates under strict regulatory standards and maintains offices in Denver, Colorado, and Columbus, Ohio.
$45k-82k yearly est. 18d ago
CUSTOMER RELATION SPECIALIST
Big Sandy Superstore 4.0
Customer service representative job in Columbus, OH
Job DescriptionBenefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Stock options plan
Vision insurance
Wellness resources
Customer Relation Specialist
Retail CustomerService Office Duties
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customerservice jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
As a Customer Relations Specialist you will:
Verifies all information related to orders is accurate; identifies and corrects discrepancies.
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
Provides customerservice support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
Completes and processes credit applications, payments and financing paperwork.
Communicates with internal and external personnel in a professional and timely manner.
Maintains accurate files and processes in order to maximize productivity.
Performs clerical support for store staff as needed.
Other duties as assigned.
Qualities and skills we are looking for:
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills.
Basic numerical reasoning skills.
Ability to complete paperwork in an accurate, neat and efficient manner.
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customerservice skills
Physical Demands:
Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
High school diploma or equivalent combination of education and experience
Previous clerical experience preferred
Position Type
Full-Time/Regular
#BSSALES
$25k-36k yearly est. 26d ago
Customer Relation Specialist
Brandsource
Customer service representative job in Columbus, OH
Benefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Stock options plan
Vision insurance
Wellness resources
Customer Relation Specialist
Retail CustomerService Office Duties
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customerservice jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
As a Customer Relations Specialist you will:
Verifies all information related to orders is accurate; identifies and corrects discrepancies.
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
Provides customerservice support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
Completes and processes credit applications, payments and financing paperwork.
Communicates with internal and external personnel in a professional and timely manner.
Maintains accurate files and processes in order to maximize productivity.
Performs clerical support for store staff as needed.
Other duties as assigned.
Qualities and skills we are looking for:
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills.
Basic numerical reasoning skills.
Ability to complete paperwork in an accurate, neat and efficient manner.
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customerservice skills
Physical Demands:
Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
High school diploma or equivalent combination of education and experience
Previous clerical experience preferred
Position Type
Full-Time/Regular
#BSSALES
Compensation: $14.00 - $16.00 per hour
Independent Retail offers a myriad of opportunities for people of all backgrounds.
When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales?
Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customerservice - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience.
Retail is the #1 private-sector employer in the country
If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
$14-16 hourly Auto-Apply 55d ago
Payroll Client Specialist
Consolidated Employer Services
Customer service representative job in Columbus, OH
Job Description
Payroll Client Specialist
Consolidated Employer Services, Inc. Columbus, Ohio, United States (On-site)
Here at CES, we're one of the fastest-growing companies in our industry. We're looking for a talented Payroll Client Specialist to join our growing team. If you're a results-driven, hard-working professional who's ready to take your career to the next level, CES has a great opportunity for you!
The Payroll Client Specialist is responsible for completing all aspects of the daily payroll functions for their clients within the Payroll Department. This position implements and maintains payroll systems procedures and policies for the company as well as building and maintaining a professional rapport with clients. This position is highly dependent on attention to detail and great customerservice skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
· Complete day to day payroll functions, including but not limited to entering data, running payroll, producing applicable reports.
· Reviewing and maintaining accurate payroll records.
· Operating multiple email outlets and ensuring accurate and effective communication.
· Ability to be a self-starter and thrive in a fast-paced environment.
· Maintaining a high rate of client retention through quality service.
· Work with our partners regarding payroll items and issues.
· Establishing and maintaining a positive working relationship with clients, agencies, and coworkers to promote a quality service.
· Performing other duties as assigned.
MINIMUM QULAIFICATIONS (KNOWLEDGE, SKILLS & ABILITIES)
Qualified candidates will have:
· Working knowledge of PEO/ASO payroll software is desirable.
· Self-Starter and ability to troubleshoot issues.
· Professional, friendly personality for regular communication with clients.
· Preferably with prior experience in PEO and/or ASO industry.
· Associate's degree in related field or equivalent experience.
· 4+ years of payroll, accounting or finance experience is required.
· Strong organization, oral, and written communication skills.
· Ability to work independently and manage multiple projects and deadlines.
· Strong computer aptitude, which includes expertise with Microsoft Excel and Word as well as experience with accounting software, is a must.
· Ability to analyze data with particular attention to detail.
· Excellent written, oral, and presentation communication skills.
· Strong customerservice orientation.
· Excellent interpersonal skills.
Job Type: Full-time
Salary: $50,000.00 - $56,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Work setting:
Office
Experience:
Payroll: 4 years (Preferred)
Ability to Relocate:
Columbus, OH: Relocate before starting work (Required)
Work Location: In person
$50k-56k yearly 8d ago
Phlebotomy Specialist-Client Office
Labcorp 4.5
Customer service representative job in Columbus, OH
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
We are currently seeking a Phlebotomist to work in a client office. In this role you will provide exceptional customerservice, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization.
* QUARTERLY INCENTIVE BONUS PROGRAM
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Work Schedule: (32 Hours Weekly)
Monday-Thursday 8:00am-5:00pm with 1- hour lunch break
The hours/location may change/vary based on business need and/or the request(s) of your supervisor or management.
Work Location: Columbus, GA
This position does not require you to be fully vaccinated against COVID-19.
Job Responsibilities:
* Perform blood collections by venipuncture and capillary techniques for all age groups.
* Collect specimens for drug screens, paternity tests, alcohol tests etc.
* Perform data entry of patient information in an accurate and timely manner.
* Process billing information and collect payments when required.
* Prepare all collected specimens for testing and analysis.
* Maintain patient and specimen information logs.
* Provide superior customerservice to all patients.
* Administrative and clerical duties as necessary
* Assembling equipment such as: tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray, according to requirements for specified tests or procedures,
* Performing other responsibilities as required, Work with and draw from a wide range patient cases in a confident manner,
* Maintaining safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations,
* Verifying or recording identity of patient or donor and converses with patient or donor.
* Maintaining Refrigerator and Freezer temperatures.
* Maintain a safe, secure, and healthy work environment,
* Comply with legal Phlebotomy regulations, Handle urine analysis, blood testing, Perform a variety of routine blood drawing procedures.
* Travel to additional sites when needed.
Job Requirements:
* High school diploma or equivalent
* Phlebotomy certification or completed training program from an accredited agency or previous experience as a phlebotomist is required
* Proven track record in providing exceptional customerservice
* Strong communication skills; both written and verbal
* Ability to work independently or in a team environment
* Comfortable working under minimal supervision
* Reliable transportation required
* Flexibility to work overtime as needed
* Able to pass a standardized color blindness test
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
$28k-41k yearly est. Auto-Apply 2d ago
Client Success Specialist
Leading EDJE 4.0
Customer service representative job in Dublin, OH
Job Description
Leading EDJE is seeking a tech-savvy, relationship-driven Client Success Specialist to partner directly with our Chief Strategy Officer (CSO). This is not your typical administrative role - it's a front-row seat to strategic growth. You'll serve as the CSO's right hand, keeping operations running smoothly, engaging with clients, and collaborating with teams across the company.
We're looking for someone who thrives in a fast-paced, high-energy, team-first culture, has a strong grasp of technology and B2B sales, and can seamlessly blend organization with action. If you enjoy being client-facing, adding value in meetings, and ensuring execution with precision and follow-through, this could be the perfect career move for you.
This full-time, salaried position offers flexibility in work location with a preference for candidates local to the Greater Columbus area. The role will be available to start in February 2026.
CONSULTING ENVIRONMENT
As part of Leading EDJE, you'll have the opportunity to work closely with executive leadership and cross-functional teams to deliver impactful results for clients and internal stakeholders. You'll help drive sales strategy, support client engagements, and act as a bridge between the CSO, marketing, delivery, and other internal teams. The ideal candidate is detail-oriented, highly organized, and capable of managing multiple priorities while ensuring follow-through and completion on action items.
RESPONSIBILITIES
Keep Things Moving
Manage the CSO's calendar, meetings, and travel efficiently.
Organize and maintain client-facing materials, SOWs, sales presentations, and reports.
Stay on top of key deliverables, deadlines, and CRM updates (Salesforce or HubSpot).
Run reports, track extensions, and maintain data hygiene in CRM systems.
Client Engagement & Support
Attend client meetings to capture notes, action items, and follow-ups.
Support client onboarding, engagement, and experience initiatives.
Serve as a trusted point of contact between clients, marketing, and delivery teams.
Farm accounts, track interactions, and help advance B2B sales opportunities.
Drive Sales & Operational Excellence
Collaborate with Sales, Marketing, and Delivery to support strategic initiatives.
Ensure the sales pipeline is accurate and actionable through CRM management and reporting.
Assist in planning and executing quarterly business reviews, revenue meetings, and team sessions.
Contribute to high-completion, high-impact follow-through across all projects and engagements.
QUALIFICATIONS
3+ years of experience in sales support, executive assistance, or related roles - ideally in a B2B tech or consulting environment.
Solid understanding of technology and sales cycles; able to grasp technical concepts quickly.
Exceptional organization skills, detail-oriented, and able to prioritize in a fast-paced environment.
Experience with Microsoft Office, Google Workspace, and CRM platforms (Salesforce, HubSpot).
Strong communication skills, polished and personable, with the ability to add value in client-facing situations.
Self-starter with a high “say-do” ratio; thrives on executing and following through.
ADDITIONAL QUALIFICATIONS
Experience supporting C-level executives in high-growth, fast-paced teams.
Familiarity with proposals, RFPs, and sales enablement tools.
Previous exposure to B2B sales strategy or client relationship management.
Experience in a consulting environment with tech-focused solutions.
COMPENSATION
Base: $85,000-$105,000/year
Bonus-eligible
$25k-35k yearly est. 28d ago
Customer Service Representative
Russell Tobin 4.1
Customer service representative job in Columbus, OH
Call Center Representative
Contract: 6-12 months (with potential extension)
Pay: $19.16/hour
About the Opportunity:
Start your career with an exciting role in client support! Begin with remote training for 4-5 weeks to get up to speed from the comfort of your home. Once training is complete, transition to full-time in-office work, gaining hands-on experience and building strong connections with your team. After six months, enjoy a hybrid schedule with 3 in-office days and 2 remote days, giving you flexibility and balance.
What You'll Do:
Provide top-notch support to clients via incoming calls, resolving inquiries quickly and accurately.
Assist clients with Cash Management solutions, online account access, mobile app guidance, and general financial questions.
Deliver exceptional service while meeting key performance goals in a fast-paced, collaborative environment.
Adapt to changes, manage multiple priorities, and thrive as part of a high-performing team.
Why Join Us:
Gain hands-on experience in financial services and client support.
Collaborate with a supportive, team-oriented environment.
Enjoy a flexible schedule after your initial training period.
Ready to Start?
Take the next step in your career-apply today and become a valued member of our team!
$19.2 hourly 1d ago
Customer Service Enrollment Specialist - In Office
The Whittingham Agencies
Customer service representative job in Dublin, OH
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 11d ago
Customer Service Advisor - Yellow Springs - Yellow Springs, OH
Wesbanco Bank Inc. 4.3
Customer service representative job in Yellow Springs, OH
Back 173d CustomerService Advisor - Yellow Springs #32-8219 Yellow Springs, Ohio, United States Apply X Facebook LinkedIn Email Copy Location
This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be Yellow Springs, OH.
Market Cincinnati Work Hours per Week 37.5 Requirements
High school diploma or GED required.
Banking, cash handling, sales, and customerservice experience preferred.
Job Description
Summary:
Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. CustomerService Advisor's (CSA) are charged with providing excellent customerservice while identifying sales opportunities and performing account transactions. CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both CustomerServiceRepresentative (CSR) and sales platform support as needed. The CSA is responsible for consumer and business relationship building efforts and focusing on daily sales initiatives. From an operational standpoint, the CSA is responsible to comply with all established Bank policies, procedures, and security measures. Responsibilities include operating as a CSR and/or providing necessary additional support of the banking center's sales and operational objectives as assigned.
Essential Functions:
Excellent CustomerService
Operational and Security Proficiency
Identify referral opportunities
Relationship building
Cross-selling of Bank's products and services
Business development (inside and outside)
Essential Duties and Responsibilities:
Personally models the standards of the Bank's Mission, Vision, and Pledge.
Required to effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the needs of the client.
Accepts and accurately processes all financial service transactions.
Responsible for CSR cash drawer and follows proper balancing and cash handling procedures.
Complies and operates within security and audit procedures.
Consistently meets and exceeds defined sales goals for loans, deposits, partner referrals and profitability.
Promotes the sales culture within the banking center by demonstrating strong ability to sell and successfully promote the Bank's products and services in order to reach individual and team sales goals.
Communicates and partners effectively with branch staff and peers to promote team environment to ensure goals are met.
Continually monitors performance against the banking center goals by adjusting individual goals and initiating sales promotions as needed to meet those goals.
Executes consistent, outbound calling activities inside the banking center by utilizing customer lists. Promotes bank products consistently and makes appropriate business line referrals as defined by location goals.
Educates bank team on uncovering opportunities to help advance financial wellness of customers.
Sets priorities and follows through on the implementation of the defined sales and service activities.
Promotes company products and services in the community to assist in the continuing growth of the Bank.
Supports proper functioning of all day-to-day operations including, but not limited to: customerservice, open and close procedures, support of daily vault duties, comply to the control of cash levels, and adhere to the adequate supply of inventory, audit and compliance requirements.
Actively participates in regular sales and staff meetings.
Provides service to customers and prospective customers on various banking matters including the explanation of products being offered and professional resolution of problems/issues.
Builds successful working relationships with internal business partners seeking constructive peer feedback when appropriate.
Demonstrates sound judgment and decision making and by following established guidelines and procedures while utilizing appropriate resources for assistance when needed.
Maintains prescribed security controls to protect self and the banking center against criminal and fraudulent operations and unnecessary risks or exposures.
Maintains a position of trust and responsibility by keeping all sensitive information and customer business confidential and in a secured location.
Contribute in a team environment to servicecustomer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.
Cross trained and expected to assist with operational duties.
Other Skills and Requirements:
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.
Must be willing to register and maintain registry with the Nationwide Mortgage Licensing System and Registry (NMLS), to comply with the S.A.F.E. Act Requirements.
Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs.
Strong consumer lending skills are preferred with a solid understanding of consumer lending products.
Ability to generate new financial relationships through outbound calling, internal business development and building a loyal customer base.
Must possess the ability to effectively interact and build positive customer relationships and be able to clearly express concepts, ideas, and product information verbally and in writing.
Must have strong product knowledge for the level of selling and successfully promoting bank products expected with position.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Sound mathematical and analytical skills preferred.
Must have excellent organizational skills and the ability to multi-task and to be flexible.
Ability to lift and carry up to 25 lbs.
Must be available to work all hours of operations.
Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Yellow Springs, Ohio, United States
Job DescriptionBenefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Vision insurance
CUSTOMER RELATION SPECIALIST
Retail Furniture Bedding Appliances
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customerservice jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
As a Customer Relations Specialist you will:
Verifies all information related to orders is accurate; identifies and corrects discrepancies.
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
Provides customerservice support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
Completes and processes credit applications, payments and financing paperwork.
Communicates with internal and external personnel in a professional and timely manner.
Maintains accurate files and processes in order to maximize productivity.
Performs clerical support for store staff as needed.
Other duties as assigned.
Qualities and skills we are looking for:
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills.
Basic numerical reasoning skills.
Ability to complete paperwork in an accurate, neat and efficient manner.
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customerservice skills
Physical Demands:
Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
High school diploma or equivalent combination of education and experience
Previous clerical experience preferred
Position Type
Full-Time/Regular
#BSSALES
Benefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Vision insurance
CUSTOMER RELATION SPECIALIST
Retail Furniture Bedding Appliances Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customerservice jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
As a Customer Relations Specialist you will:
Verifies all information related to orders is accurate; identifies and corrects discrepancies.
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
Provides customerservice support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
Completes and processes credit applications, payments and financing paperwork.
Communicates with internal and external personnel in a professional and timely manner.
Maintains accurate files and processes in order to maximize productivity.
Performs clerical support for store staff as needed.
Other duties as assigned.
Qualities and skills we are looking for:
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills.
Basic numerical reasoning skills.
Ability to complete paperwork in an accurate, neat and efficient manner.
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customerservice skills
Physical Demands:
Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
High school diploma or equivalent combination of education and experience
Previous clerical experience preferred
Position Type
Full-Time/Regular
#BSSALES
Compensation: $14.00 - $16.00 per hour
Independent Retail offers a myriad of opportunities for people of all backgrounds.
When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales?
Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customerservice - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience.
Retail is the #1 private-sector employer in the country
If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
$14-16 hourly Auto-Apply 60d+ ago
Client Success Specialist
Leading EDJE 4.0
Customer service representative job in Dublin, OH
Leading EDJE is seeking a tech-savvy, relationship-driven Client Success Specialist to partner directly with our Chief Strategy Officer (CSO). This is not your typical administrative role - it's a front-row seat to strategic growth. You'll serve as the CSO's right hand, keeping operations running smoothly, engaging with clients, and collaborating with teams across the company.
We're looking for someone who thrives in a fast-paced, high-energy, team-first culture, has a strong grasp of technology and B2B sales, and can seamlessly blend organization with action. If you enjoy being client-facing, adding value in meetings, and ensuring execution with precision and follow-through, this could be the perfect career move for you.
This full-time, salaried position offers flexibility in work location with a preference for candidates local to the Greater Columbus area. The role will be available to start in February 2026.
CONSULTING ENVIRONMENT
As part of Leading EDJE, you'll have the opportunity to work closely with executive leadership and cross-functional teams to deliver impactful results for clients and internal stakeholders. You'll help drive sales strategy, support client engagements, and act as a bridge between the CSO, marketing, delivery, and other internal teams. The ideal candidate is detail-oriented, highly organized, and capable of managing multiple priorities while ensuring follow-through and completion on action items.
RESPONSIBILITIES
Keep Things Moving
Manage the CSO's calendar, meetings, and travel efficiently.
Organize and maintain client-facing materials, SOWs, sales presentations, and reports.
Stay on top of key deliverables, deadlines, and CRM updates (Salesforce or HubSpot).
Run reports, track extensions, and maintain data hygiene in CRM systems.
Client Engagement & Support
Attend client meetings to capture notes, action items, and follow-ups.
Support client onboarding, engagement, and experience initiatives.
Serve as a trusted point of contact between clients, marketing, and delivery teams.
Farm accounts, track interactions, and help advance B2B sales opportunities.
Drive Sales & Operational Excellence
Collaborate with Sales, Marketing, and Delivery to support strategic initiatives.
Ensure the sales pipeline is accurate and actionable through CRM management and reporting.
Assist in planning and executing quarterly business reviews, revenue meetings, and team sessions.
Contribute to high-completion, high-impact follow-through across all projects and engagements.
QUALIFICATIONS
3+ years of experience in sales support, executive assistance, or related roles - ideally in a B2B tech or consulting environment.
Solid understanding of technology and sales cycles; able to grasp technical concepts quickly.
Exceptional organization skills, detail-oriented, and able to prioritize in a fast-paced environment.
Experience with Microsoft Office, Google Workspace, and CRM platforms (Salesforce, HubSpot).
Strong communication skills, polished and personable, with the ability to add value in client-facing situations.
Self-starter with a high “say-do” ratio; thrives on executing and following through.
ADDITIONAL QUALIFICATIONS
Experience supporting C-level executives in high-growth, fast-paced teams.
Familiarity with proposals, RFPs, and sales enablement tools.
Previous exposure to B2B sales strategy or client relationship management.
Experience in a consulting environment with tech-focused solutions.
COMPENSATION
Base: $85,000-$105,000/year
Bonus-eligible
$25k-35k yearly est. 57d ago
Learn more about customer service representative jobs
How much does a customer service representative earn in Columbus, OH?
The average customer service representative in Columbus, OH earns between $24,000 and $40,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in Columbus, OH
$31,000
What are the biggest employers of Customer Service Representatives in Columbus, OH?
The biggest employers of Customer Service Representatives in Columbus, OH are: