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Customer service representative jobs in Daytona Beach, FL

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  • Customer Accounts Advisor

    Aarons 4.2company rating

    Customer service representative job in Titusville, FL

    The salary range for this role is $14.00 to $14.75 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.
    $14-14.8 hourly 3d ago
  • Bilingual Customer Retention Rep.

    Parks Toyota of Deland

    Customer service representative job in DeLand, FL

    Job Description About Us What are we looking for? We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team. No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees. SUMMARY The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated. What We Offer Opportunity for internal promotion and career growth with company Competitive pay plan 401(k) retirement plan options Full benefits including voluntary short and long term disability, dental, health, vision, medical Responsibilities Greet customers in service drive. Make sure they are happy and being helped Plant seed with customers in person concerning upgrading to a newer vehicle Enhance the sales process by demonstrating the vehicles features on the lot Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle Call next day's service appointments to plant seed for upgrading Qualifications Must have a clean & valid driver's license Must be willing to submit to a drug screen prior to employment Enthusiastic with high energy throughout the workday Outgoing and friendly, especially while handling objections Quality customer service skills Strong interpersonal and communications, in-person and over the phone Persuasive and able to overcome customer objections Proficient in basic business math including percentages Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs Persistent, competitive and good work ethic Focuses on the customer's needs to enhance dealership and personal sales Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales
    $29k-62k yearly est. 3d ago
  • Bilingual Customer Retention Rep.

    Parks Motor Sales 3.6company rating

    Customer service representative job in DeLand, FL

    About Us What are we looking for? We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team. No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees. SUMMARY The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated. What We Offer Opportunity for internal promotion and career growth with company Competitive pay plan 401(k) retirement plan options Full benefits including voluntary short and long term disability, dental, health, vision, medical Responsibilities Greet customers in service drive. Make sure they are happy and being helped Plant seed with customers in person concerning upgrading to a newer vehicle Enhance the sales process by demonstrating the vehicles features on the lot Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle Call next day's service appointments to plant seed for upgrading Qualifications Must have a clean & valid driver's license Must be willing to submit to a drug screen prior to employment Enthusiastic with high energy throughout the workday Outgoing and friendly, especially while handling objections Quality customer service skills Strong interpersonal and communications, in-person and over the phone Persuasive and able to overcome customer objections Proficient in basic business math including percentages Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs Persistent, competitive and good work ethic Focuses on the customer's needs to enhance dealership and personal sales Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales
    $44k-56k yearly est. Auto-Apply 60d+ ago
  • Customer Engagement Representative- Daytona Int'l Speedway

    Nascar Racing Experience

    Customer service representative job in Daytona Beach, FL

    Join the NASCAR Racing Experience Team at Daytona International Speedway! Are you passionate about customer service/sales and love the thrill of motorsports? NASCAR Racing Experience is seeking enthusiastic and customer-focused individuals to assist our team during on-track events at Daytona International Speedway! What You'll Do: Help customers purchase and upgrade their racing experiences directly at the track. Provide exceptional customer service and ensure every guest has an unforgettable experience. Accurately process sales through a Point-of-Sale system and credit card terminals with precision, while following company policies and procedures. Sell apparel in the trackside souvenir stand Take guest photos Support opening and closing functions when needed Be part of the excitement at one of the most iconic race tracks in the world. Why Join Us? Flexible Opportunities: This is an ongoing event with multiple chances to work with us throughout the year. Exciting Atmosphere: Immerse yourself in the high-energy world of racing. Team-Oriented Environment: Work alongside a passionate and supportive team. Required Qualifications: Proficient with Computers and Microsoft Office Applications Able to work Weekdays and Weekends Remain upright on the feet, particularly for sustained periods of time At least 16 years of age Compensation/Benefits: Base pay with both commission and bonus opportunities based on performance Paid travel opportunities Exclusive NASCAR Racing Experience opportunities Daytona Event Dates: (we ask that if you cannot commit to at least 1/2 of the dates, please do not apply) January 31st February 1st, 2nd, 7th, 8th, 9th, 11th, 12th, 13th, 14th, 15th, 17th,18th, 19th, 20th, 21st, 22nd April 4th, 5th, 6th May 29th, 30th, 31st June 1st, 10th, 11th, 12th, 13th,14th, 15th, 24th, 25th, 26th, 27th, 28th, 29th July 3rd, 4th, 5th, 6th, 9th, 10th, 11th, 12th, 13th, 16th, 17th, 18th, 19th, 20th, 24th, 25th, 26th, 27th August 7th, 8th, 9th, 10th, 14th, 15th, 16th, 25th September 4th, 5th, 6th 7th, 10th, 11th, 12th, 13th, 14th, 24th, 25th, 26th, 27th, 28th October 3rd, 4th, 5th, 24th, 25th, 26th, December 26th, 27th Ready to be part of the action? Apply now and take the first step toward an unforgettable experience with the NASCAR Racing Experience!
    $30k-49k yearly est. Auto-Apply 21d ago
  • Customer Engagement Representative- Daytona Int'l Speedway

    Driving 101 LLC

    Customer service representative job in Daytona Beach, FL

    Join the NASCAR Racing Experience Team at Daytona International Speedway! Are you passionate about customer service/sales and love the thrill of motorsports? NASCAR Racing Experience is seeking enthusiastic and customer-focused individuals to assist our team during on-track events at Daytona International Speedway! What You'll Do: Help customers purchase and upgrade their racing experiences directly at the track. Provide exceptional customer service and ensure every guest has an unforgettable experience. Accurately process sales through a Point-of-Sale system and credit card terminals with precision, while following company policies and procedures. Sell apparel in the trackside souvenir stand Take guest photos Support opening and closing functions when needed Be part of the excitement at one of the most iconic race tracks in the world. Why Join Us? Flexible Opportunities: This is an ongoing event with multiple chances to work with us throughout the year. Exciting Atmosphere: Immerse yourself in the high-energy world of racing. Team-Oriented Environment: Work alongside a passionate and supportive team. Required Qualifications: Proficient with Computers and Microsoft Office Applications Able to work Weekdays and Weekends Remain upright on the feet, particularly for sustained periods of time At least 16 years of age Compensation/Benefits: Base pay with both commission and bonus opportunities based on performance Paid travel opportunities Exclusive NASCAR Racing Experience opportunities Daytona Event Dates: (we ask that if you cannot commit to at least 1/2 of the dates, please do not apply) January 31st February 1st, 2nd, 7th, 8th, 9th, 11th, 12th, 13th, 14th, 15th, 17th,18th, 19th, 20th, 21st, 22nd April 4th, 5th, 6th May 29th, 30th, 31st June 1st, 10th, 11th, 12th, 13th,14th, 15th, 24th, 25th, 26th, 27th, 28th, 29th July 3rd, 4th, 5th, 6th, 9th, 10th, 11th, 12th, 13th, 16th, 17th, 18th, 19th, 20th, 24th, 25th, 26th, 27th August 7th, 8th, 9th, 10th, 14th, 15th, 16th, 25th September 4th, 5th, 6th 7th, 10th, 11th, 12th, 13th, 14th, 24th, 25th, 26th, 27th, 28th October 3rd, 4th, 5th, 24th, 25th, 26th, December 26th, 27th Ready to be part of the action? Apply now and take the first step toward an unforgettable experience with the NASCAR Racing Experience!
    $30k-49k yearly est. Auto-Apply 21d ago
  • Sales and Customer Solutions Representative

    Charter Spectrum

    Customer service representative job in Lake Mary, FL

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. What our Sales and Customer Solutions Representatives Enjoy Most About the Role * Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy. * Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers. * Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints. * Mastering order processing within the billing system for retained accounts, new sales, and account lookups. * Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers. Working Conditions * Normal office environment. Required Qualifications Education * High school diploma or equivalent Experience * 6 months of customer service or phone sales experience to enhance customer satisfaction and retention Technical Skills * Knowledge of cable communications products: TV, internet, and telephone Skills & Abilities * Strong English communication skills * Flexibility for variable hours, including weekends and holidays * Adaptability and problem-solving in dynamic environments Preferred Qualifications * 1+ years of call center experience #ZRSM2 #LI-BT1 CRT110 2025-66456 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    $70k yearly 13d ago
  • Customer Service Agent, DAB PT, Paid Weekly, flight benefits

    Trego Dugan Aviation of Grand Island Inc. 4.0company rating

    Customer service representative job in Daytona Beach, FL

    Must have open avail. 7 day work week .Must be willing to work at least 4 days a week. Weekly pay, flight benefits Must be able to attend paid training out of state for 2 weeks in February. Customer Service Agent General Purpose of Job: This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, wheelchair assist, and commissary duties as required. Essential Duties and Responsibilities: Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate Ensures FAA, Airline, and airport regulations are followed Enforces safety/security measures and protects sensitive zones Assists Customers with special needs, i.e., Customers who need assistance in boarding Brings Wheelchair passengers from ticket counter to gates and gates to baggage service Excellent communication skills Able to read and write English; bilingual skills a plus Ability to work efficiently under time constraints Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays Must be well groomed and physically fit Completely clean and search an aircraft Other duties as assigned Must pass a ten (10) year background check and pre-employment drug test Must have authorization to work in the U.S. as defined in the Immigration Act of 1986 Able to attend required training Competency/Behavioral Requirements: Be pleasant with others on the job and display a good-nature, cooperative attitude Be reliable, responsible, and dependable, and fulfill obligations. Attention to Detail Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace Willingness to take on responsibilities and challenges Be sensitive to others' needs and feelings and be understanding and helpful on the job Abiding to TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depending on oneself to get things done Physical Demands: Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position. Other Requirements and Qualifications: Education: High School diploma or equivalent Experience: No experience necessary, will train Knowledge: Basic computer skills Must be at least 18 years old. Must have a valid driver's license Must pass a ten (10) year background check and pre-employment drug test Must have authorization to work in the U.S. as defined in the Immigration Act of 1986 Attend and successfully complete required training Read and write English. MUST be able to work a flexible schedule including nights, weekends and holidays
    $21k-27k yearly est. Auto-Apply 34d ago
  • Bilingual Relationship Specialist I (Location: Winter Park, FL)

    Vystar Credit Union 4.5company rating

    Customer service representative job in Winter Park, FL

    At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. * SELECTION PROCESS: As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months. ACCOUNTABILITY STATEMENT The Relationship Specialist I responsibilities include providing unbelievable member experiences with every member interaction both in-person and on the phone, identifying member cues, asking open-ended discovery questions, and growing consumer and business relationships by identifying member needs and properly positioning VyStar financial solutions. This key relationship building position must be able to describe VyStar Credit Union's value proposition versus competitors and convey the importance of educating and proactively helping members with their financial goals. ****Must be fluent in English and Spanish**** ESSENTIAL RESPONSIBILITIES Use each member interaction both on the phone and in-person to provide unbelievable member experiences from greeting and welcoming, to strengthening and enhancing member relationships through quality conversations and cross-selling credit union solutions effectively. Identify member cues, ask open-ended discovery questions, and grow consumer and business relationships by identifying member needs. Understand and position consumer and business deposit, credit, insurance, and investment solutions appropriately. Handle personal and business account transactions, open accounts, and process various types of loan applications. Explain basics of credit and savings options and effectively refer more complex business products, mortgage solutions, investments options, and insurance. Provide additional services to members such as account maintenance, notary, wire transfer, savings bond redemption, safe deposits box services, fraud claims, and credit card disputes. Support and participate in all Credit Union initiatives and campaigns. Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines. Work with relative independence to accomplish tasks. Exhibit a high degree of integrity, trustworthiness, and professionalism always. Exude a positive and professional attitude with members and partners consistently. Resolve member problems independently, seeking to find ways to a “yes” whenever possible, and escalating more complex concerns. Embrace VyStar's Standards of Excellence, Behaviors of Excellence, Being Unbelievable, and the Great 8 Member Service Commitments. Actively lead by example through community service supporting the VyStar brand. Utilize excellent verbal and written communication skills. Utilize all available relationship-building and documentation tools to ensure comprehensive follow-up with members, fostering continued growth in member relationships through proactive engagement and personalized service. Engage proactively with members through outbound calls to understand needs and provide comprehensive solutions related to VyStar Credit Union's products and services, resulting in booked sales. Address and overcome objections effectively while educating members about the wide array of offerings available. Perform other duties as assigned. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. JOB QUALIFICATIONS EDUCATION High School Diploma/GED is required. Associate's degree is preferred. EXPERIENCE Previous experience in a sales and/or customer service position, community service, military service, asking questions, offering recommendations and making referrals is preferred, preferably with a financial institution. KNOWLEDGE, SKILLS & ABILITIES Ability to process accurate transactions and requests. Must possess and utilize excellent listening skills, verbal, and written communications skills. Proficient in the use of the Internet and Microsoft Office. Must have an outgoing personality and a strong desire to help people. Must be professional in appearance and attitude. Must be able to handle many tasks in a fast-paced environment. Must possess strong critical thinking and decision-making abilities. Strong communication skills and a genuine passion for sales are essential for success in this role. May stand throughout entire shift in order to assist members or other staff. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. ADDITIONAL JOB DESCRIPTION Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job. Focus Focus your full attention by carefully listening to and observing your client or member. Connect Consistently be friendly and approachable. Demonstrate you care. Understand Listen empathetically and ask questions. (70%/30%) Counsel Recommend solutions based on your client's or member's needs and objectives. Advance Ensure that member's expectations were exceeded. Verify necessary follow-up action. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
    $41k-45k yearly est. Auto-Apply 14d ago
  • Customer Success Representative

    Civix

    Customer service representative job in Lake Mary, FL

    Job DescriptionDescription: Customer Success Representative Division: Business Services Company: Civix Civix delivers software and services to transform the public sector, including solutions in the elections, ethics, business registration, and grants administration areas. Our name represents our civic commitment to helping clients succeed, because when they do, it enables them to make a positive impact in the lives of the people they serve. Civix is a dynamic and growth-oriented software company committed to delivering cutting-edge solutions to our clients. We pride ourselves on our innovation, commitment to customer success, and operational excellence. Our Business Services solutions help governments interact effectively, efficiently and seamlessly with business customers. Civix is looking for a Customer Success Representative to join our team within the Business Services division -someone who thrives in a client-facing role, enjoys problem-solving, and is passionate about supporting users throughout their software journey. Position Summary The Customer Success Representative provides comprehensive software support and technical assistance to our state agency clients. This role is responsible for diagnosing and resolving client issues in a timely, professional manner-working independently or collaboratively with team members to ensure effective resolution and client satisfaction Key Responsibilities Serve as the main point of contact for client inquiries and issues related to Civix Business Services software. Build and maintain strong relationships with clients, earning their trust and representing Civix's core values. Respond to client inquiries and resolve issues promptly, communicating solutions clearly via email and phone. Accurately document all client interactions in designated client management systems to ensure transparency and effective issue tracking. Manage and prioritize open support cases in accordance with established policies and service levels. Assess technical issues and escalate to senior staff or appropriate departments when additional expertise is required. Collaborate with internal teams, departments, and divisions on matters related to supported software applications. Engage with clients to understand their processes and provide informed guidance on business requirements. Conduct minor business analysis independently or with team members to evaluate and implement client update requests. Translate client requirements into clear, actionable items for the development team if needed. Partner with software developers to troubleshoot and resolve technical issues. Perform quality assurance (QA) and testing of software updates and system enhancements. Develop and maintain user-facing documentation and training materials. Deliver end-user training on system functionality, both remotely and in person. Travel to client sites to conduct in-person training sessions (must meet U.S. entry requirements). Requirements: Required Skills & Experience A strong passion for delivering exceptional client service Proven experience providing software support and/or training to end users Excellent interpersonal and communication skills, with the ability to build rapport and convey technical concepts clearly Strong organizational skills with the ability to manage and prioritize multiple tasks in a fast-paced, technical environment Solid analytical and problem-solving abilities Ability to work independently as well as collaboratively within a team setting Consistently maintains a positive, professional demeanor under pressure Exceptional written, verbal, and phone communication skills A proactive, can-do attitude with a strong service-oriented mindset Willingness and ability to travel to the United States, as required Preferred Qualifications Experience working with state government agencies. Familiarity with tools such as ServiceHub, Monday.com, and Azure DevOps Experience collaborating in an agile software development environment Education Diploma or Bachelor's Degree in a relevant field (e.g., Information Technology, Business Administration, Public Administration, or a related discipline). Equivalent combination of education and relevant work experience may be considered
    $30k-49k yearly est. 10d ago
  • Call Center Representative- Lake Mary

    United Solutions Company 4.0company rating

    Customer service representative job in Lake Mary, FL

    JOB TITLE: ACCOUNT RESOLUTION SPECIALIST DEPARTMENT: Collection Services JOB TYPE: Full-time SALARY: Starting rate of $17.00 per hour. May vary based on experience. Efficiently recover payments, negotiate plans, and resolve billing issues with precision. Join us for impactful work in financial recovery alongside our amazing team of collectors. BENEFITS: Health Insurance Life Insurance Accidental Death & Dismemberment Insurance Paid Time Off 11 Paid Holidays Flexible Spending Account Dental Insurance Vision Insurance 401(k) Savings with 6% company match Mission The mission of the United Solutions Company is to host quality products and services using the best of breed technology, with an emphasis on service and collaboration, to help our customers remain competitive and profitable. Job Summary As an Account Resolution Specialist I at United Solutions Company, you will play a pivotal role in our debt collection efforts, working diligently to resolve outstanding accounts on behalf of our clients. You will engage with debtors professionally and empathetically, seeking to find mutually agreeable solutions while adhering to industry regulations and ethical standards. Responsibilities: Initiate contact with debtors via phone calls, emails, texts, and letters to discuss overdue accounts and negotiate payment arrangements. Document all communication and interactions with debtors accurately and thoroughly in the client's system of record. Analyze debtors' financial situations to assess their ability to repay debts and develop appropriate repayment plans within the guidelines of the client. Negotiate settlements, payment extensions, and other arrangements within the scope of our clients' policies and regulatory requirements. Provide exceptional member service by addressing debtors' inquiries, concerns, and requests promptly and professionally. Have the communication skills to overcome common objections. Collaborate with internal departments and team members to resolve escalated issues and achieve collection targets. Stay informed about relevant laws, regulations, and industry best practices related to debt collection and consumer protection. Meet or exceed performance metrics, including collection quotas, call quality standards, and compliance measures. Qualifications: High school diploma or equivalent required; Associate's or Bachelor's degree in finance, business administration, or related field preferred. Previous experience in debt collection, customer service, or financial services is preferred. Strong communication and negotiation skills, with the ability to build rapport and influence others effectively. Detail-oriented and proficient in data entry and documentation. Ability to work independently and collaboratively in a fast-paced environment. Familiarity with consumer lending practices, debt collection laws, and regulatory compliance is a plus. Proficiency in using computer systems, MS Office Suite, and customer relationship management (CRM) software.
    $17 hourly Auto-Apply 60d+ ago
  • Service Writer- Daytona Harley Davidson

    Ed Morse Automotive Group 4.1company rating

    Customer service representative job in Ormond Beach, FL

    Accelerate your career with Ed Morse Automotive Group! With 75+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, CO, and AZ with over 50 + locations, representing 30+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth. We are currently seeking a Service Writer to join our Harley-Davidson team. Responsibilities Answering phone calls, providing price quotes and other information regarding both parts & service The goal is to provide customer satisfaction and maximize dealership sales of parts and service Review work-in-progress to ensure quality and timeliness. Service Writer will report directly to the Service Manager/ Service Director, but they will also work very closely with vehicle sales managers, the group leaders, technicians Promptly meet and greet service customers warmly and be the perfect host Listen to customer's reason(s) for bringing their vehicle to the service department Provide accurate estimates for all the services or repairs recommended Qualifications Minimum 2 Year experience of motorcycle service writing experience. Candidates must be well spoken, have excellent telephone skills. Be a positive associate who provides exceptional personalized service to our guests and community. Motorcycle Endorsement preferred Must pass a pre-employment background check Why Ed Morse? In addition to a rewarding career, Ed Morse offers our employees the following: Weekly Pay Uncapped earning potential! -Bonuses, Commissions, etc. 401K with company match Competitive Health Benefits including: Medical, Dental, Vision Supplemental Insurance options, Life Insurance, Short-Team Disability & Long-Term Disability Employee Assistance Program Quarterly Wellness Program Vacation Pay Sick Pay Six Paid Holidays each calendar year Fantastic Employee Purchase Program - Discounts on vehicles, parts & service Employee Referral Program - Get rewarded for working with friends Become involved in our community with Ed Morse Cares Unlimited career potential - opportunities in multiple states with over 30+ brands Ongoing Education - receive manufacturer and product knowledge training Not ready to apply? Connect with us for general consideration.
    $51k-75k yearly est. Auto-Apply 1d ago
  • Customer Service Agent

    FF Inc.

    Customer service representative job in Winter Park, FL

    Job DescriptionCustomer Service Agent About the Role We are seeking a dedicated and enthusiastic Customer Service Agent to join our growing team. This role is ideal for someone who enjoys interacting with people, delivering solutions, and creating positive experiences. As a Customer Service Agent, you will be the first point of contact for customers-helping them navigate questions, products, services, or general support needs. You will play a key role in maintaining customer satisfaction by providing accurate information, resolving concerns promptly, and ensuring that every interaction reflects our commitment to quality service. This is a great opportunity for candidates looking to build a long-term career in customer support, hospitality, retail, or client relations. Key Responsibilities Provide exceptional customer service by greeting customers, answering questions, and addressing needs in a friendly, professional manner. Assist with product or service information, explaining features, pricing, and policies clearly. Troubleshoot and resolve customer concerns, escalating issues when necessary to supervisors or specialized departments. Process payments, orders, account updates, or returns (if applicable). Maintain accurate records of customer interactions within the CRM or ticketing system. Support daily operations, including inventory checks, opening/closing procedures, or administrative tasks. Maintain a clean, organized, and welcoming environment for customers. Follow company guidelines, policies, and scripts to ensure consistency and compliance. Contribute to team performance goals by meeting service quality standards, handling a high volume of interactions, and helping optimize customer satisfaction. Qualifications Excellent verbal communication and interpersonal skills. Ability to stay calm and professional in fast-paced or high-volume environments. Strong problem-solving abilities with attention to detail. Basic computer literacy, including navigating systems, typing, or updating records. Dependable, punctual, and committed to teamwork. Prior customer service, retail, hospitality, or call center experience is helpful but not required-training is provided. Who Succeeds in This Role This position is perfect for individuals who enjoy helping people, solving problems, and creating meaningful interactions. You'll thrive here if you're positive, patient, detail-oriented, and comfortable speaking with a variety of customers. Whether you're starting your career or looking to grow within customer service, this role provides stable, rewarding, hands-on experience.
    $21k-28k yearly est. 4d ago
  • Customer Service Representative

    Automotive Services Network 3.4company rating

    Customer service representative job in Winter Park, FL

    Job Description Customer Service Representative- Holler Classic Family of Dealerships Holler-Classic Family of Dealerships, an Automotive News Top 150 dealership group with 11 dealerships serving the Central Florida market, has been proudly family-owned since 1938. Our Buy Smart - Be Happy brand promises include Our Best Price First, Pure and Simple and Commission-Free Sales. Holler and Classic Family Collection of Dealerships is adding to our Team resulting in an immediate need for a strong candidate to fill a position in our Business Development Center. The ideal candidate will be a self-starter with great communication and customer service skills. They must be able to engage the customer on the phone and speak clearly and concisely. Must be detailed oriented and is responsible for answering all inbound calls and booking appointments based on maintenance schedule or issues per individual brand's requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities include the following: Answers all incoming calls in a prompt, polite, professional manner, addressing inquiries or scheduling appointments or transferring them to the appropriate person or department quickly Check for recalls and parts availability on every call Responsible for obtaining customer data prior to arrival as well as refer to each customer's service history to see if they have missed a service Maintaining comprehensive and up to date knowledge of products Make outbound calls for service reminders, safety recalls, and other recommendations. Follows all company policies and procedures Provide exceptional customer service by treating guests with courtesy and respect. Other duties may be assigned. Minimum Qualifications: Excellent oral and written communication skills Strong computer skills, with the ability to manage multiple applications at once Strong organizational and multi-tasking skills Professional demeanor and appearance Prior customer service experience a plus Ability to learn and operate various computer programs. Ability to work a flexible schedule including evenings, weekends and holidays Reliable Transportation Valid driver's license with acceptable driving record Acceptable background and drug screening Being bilingual (English/Spanish) is a plus, not a requirement Supervisory Responsibilities: None Job Type: Full-Time Pay Starting at $15.00/hr Monthly Bonus Full Time Benefits: 401(k) & 401(k) Matching Employee Assistance Program Health Insurance Dental Insurance Vison Insurance Life Insurance Flexible Spending Account Paid Time Off After 6 months Referral Program Associate Discount Program Schedule: Ability to work a flexible schedule Holler and Classic Family Collection of Dealerships is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or other legally protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We participate in the E-Verify program. Upon an applicant's request, Holler and Classic Family Collection of Dealerships will consider reasonable accommodation to complete the application process. ********************************************************************************************
    $15 hourly 3d ago
  • Call Center Representative

    RadX Inc.

    Customer service representative job in Apopka, FL

    Job Description Join RadX Inc. as a Full-Time Call Center Representative and be at the forefront of transforming health care communication! Immerse yourself in a supportive and empathetic environment where every call you manage contributes to improving patient experiences. You'll thrive in our high-performance culture, working alongside dedicated professionals who share your commitment to safety and excellence. As an onsite team member, you'll enjoy face-to-face collaboration and camaraderie with your colleagues, fostering strong relationships that enhance your work experience. Your role will be pivotal in ensuring our clients receive the compassionate care they deserve. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), and Paid Time Off. Become a vital part of a dynamic team that values your input and invests in your growth. Don't miss the chance to make a lasting impact in the health care sector while advancing your career with RadX Inc.! What's your day like? As a Call Center Representative at RadX Inc., you will engage in daily interactions with patients and healthcare providers, addressing inquiries and resolving issues with empathy and professionalism. Your day will be filled with managing calls, providing accurate information, and documenting interactions meticulously in our system. Expect to embrace a structured schedule from Monday to Saturday, with shifts designed to accommodate our operational needs while delivering consistent support to our clients. You'll collaborate closely with fellow representatives and supervisors to ensure that every patient experiences the safety and care they deserve. New team members will receive comprehensive training, empowering you with the tools and knowledge to excel in your role while maintaining our high-performance standards. Your input will be valued as you adapt to the fast-paced environment of health care communications! Does this sound like you? To thrive as a Call Center Representative at RadX Inc., you'll need a blend of essential skills and a familiarity with key tools. A strong foundation in customer service is crucial, as compassion and active listening will guide your interactions with patients and providers. Excellent communication skills, both verbal and written, will enable you to convey information clearly and effectively. Proficiency in Radiology Scheduling software is required, so you'll need to quickly learn how to navigate this tool to assist callers efficiently. The ability to multi-task will be vital, as you'll handle calls while documenting information accurately. Additionally, problem-solving skills will empower you to address patient inquiries and concerns promptly. Being adaptable in a fast-paced environment is essential, allowing you to respond to varying call volumes and needs. Your success will depend on your commitment to upholding our core values of empathy and safety! Knowledge and skills required for the position are: Radiology Scheduling Medical Terminology Call Center experience is preferred Our team needs you! So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck! A job offer is contingent upon a successful background check and drug screen.
    $23k-31k yearly est. 27d ago
  • Call Center Sales Representative

    Lisle Group

    Customer service representative job in Lake Mary, FL

    Currently recruiting for an upcoming training class to fill multiple call center sales roles. In this role, you will not actually be selling a product but you must be comfortable having sales oriented conversations with business customers in support of a major national brand. The job consists of telephone-based prospecting - cold calling - to small business owners and merchants. The hourly page for this role is $11 per hour plus commission ($300 per month at goal) and bonuses for attendance. This will be a 5-6 month temporary role with a strong chance for top performers to move into a permanent role after 90 days (plus a pay and commission increase). This is a Mon-Fri role with no weekends or night shifts. Qualifications Sales skills/comfort with having business to business conversations to achieve an objective Strong track record of attendance Strong typing/data entry skills (test will be administered prior to your interview) Additional Information All your information will be kept confidential according to EEO guidelines.
    $11 hourly 13h ago
  • Inside Sales Representative - Personal Lines

    World Insurance Associates, LLC 4.0company rating

    Customer service representative job in Titusville, FL

    Job Description World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefit programs, and help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions. Personal Lines Inside Sales Representative The Inside Sales Representative for Personal Insurance is a licensed sales professional responsible for generating new business through inbound and outbound sales activity. This individual handles client discovery, quoting (including application process), coverage consultation, and binding across home, auto, umbrella, and other personal lines products. This role is focused on capturing internal, organic opportunities sourced through current clients, client referrals, unit leaders, team members, and leadership. In addition, the Inside Sales Representative will provide sales support to key marketing programs and initiatives. The Inside Sales Representative is expected to execute a high volume of opportunities with fast response times while driving business with preferred World carriers. Ability to utilize technology associated with the role is a must. Primary Responsibilities Primarily source leads through internal organic channels such as referrals from existing clients, client advisors and unit leaders. Manage inbound quote requests and outbound lead follow-up Generate quotes and proposals using Xilo, comparative raters and carrier portals Evaluate risks and align clients with the right carrier solutions Educate stakeholders on policy features, limits, and carrier value Bind policies and ensure smooth handoff to service team Maintain accurate activity and client records in CRM/AMS Collaborate with Client Advisors to optimize outcomes Cross-sell opportunities from existing books of business Re-engage past or inactive clients Achieve sales goals - new business written revenue goals set on an annual basis Qualifications 1-3 years of sales experience Licensed in Property & Casualty Confident communicator with strong phone and interpersonal skills Comfortable with technology, rating platforms, and CRM systems Coachable, detail-oriented, and driven by performance metrics Compensation Competitive base salary ranging from $55,000-$75,000 plus 15% new business commissions Equal Employment Workforce and Workplace World celebrates and supports differences amongst its employees. World knows employing a team rich in diverse thoughts, experiences, and opinions allows World's employees and World's work environments to flourish. World is honored to be an equal opportunity workplace, dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, Veteran status, or any other protected category under applicable state or local laws. In addition, World makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of World's business. TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES: World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department. #LI-GK1 Powered by JazzHR aO0kjpNJ3Z
    $55k-75k yearly 16d ago
  • Customer Engagement Representative- Daytona Int'l Speedway

    Driving 101 LLC

    Customer service representative job in Daytona Beach, FL

    Join the NASCAR Racing Experience Team at Daytona International Speedway! Are you passionate about customer service/sales and love the thrill of motorsports? NASCAR Racing Experience is seeking enthusiastic and customer-focused individuals to assist our team during on-track events at Daytona International Speedway! What You'll Do: Help customers purchase and upgrade their racing experiences directly at the track. Provide exceptional customer service and ensure every guest has an unforgettable experience. Accurately process sales through a Point-of-Sale system and credit card terminals with precision, while following company policies and procedures. Sell apparel in the trackside souvenir stand Take guest photos Support opening and closing functions when needed Be part of the excitement at one of the most iconic race tracks in the world. Why Join Us? Flexible Opportunities: This is an ongoing event with multiple chances to work with us throughout the year. Exciting Atmosphere: Immerse yourself in the high-energy world of racing. Team-Oriented Environment: Work alongside a passionate and supportive team. Required Qualifications: Proficient with Computers and Microsoft Office Applications Able to work Weekdays and Weekends Remain upright on the feet, particularly for sustained periods of time At least 16 years of age Compensation/Benefits: Base pay with both commission and bonus opportunities based on performance Paid travel opportunities Exclusive NASCAR Racing Experience opportunities Daytona Event Dates: (we ask that if you cannot commit to at least 1/2 of the dates, please do not apply) January 31st February 1st, 2nd, 7th, 8th, 9th, 11th, 12th, 13th, 14th, 15th, 17th,18th, 19th, 20th, 21st, 22nd April 4th, 5th, 6th May 29th, 30th, 31st June 1st, 10th, 11th, 12th, 13th,14th, 15th, 24th, 25th, 26th, 27th, 28th, 29th July 3rd, 4th, 5th, 6th, 9th, 10th, 11th, 12th, 13th, 16th, 17th, 18th, 19th, 20th, 24th, 25th, 26th, 27th August 7th, 8th, 9th, 10th, 14th, 15th, 16th, 25th September 4th, 5th, 6th 7th, 10th, 11th, 12th, 13th, 14th, 24th, 25th, 26th, 27th, 28th October 3rd, 4th, 5th, 24th, 25th, 26th, December 26th, 27th Ready to be part of the action? Apply now and take the first step toward an unforgettable experience with the NASCAR Racing Experience!
    $30k-49k yearly est. Auto-Apply 20d ago
  • Service Writer- Daytona Harley Davidson

    Ed Morse Automotive 4.1company rating

    Customer service representative job in Ormond Beach, FL

    Accelerate your career with Ed Morse Automotive Group! With 75+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, CO, and AZ with over 50 + locations, representing 30+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth. We are currently seeking a Service Writer to join our Harley-Davidson team. Responsibilities Answering phone calls, providing price quotes and other information regarding both parts & service The goal is to provide customer satisfaction and maximize dealership sales of parts and service Review work-in-progress to ensure quality and timeliness. Service Writer will report directly to the Service Manager/ Service Director, but they will also work very closely with vehicle sales managers, the group leaders, technicians Promptly meet and greet service customers warmly and be the perfect host Listen to customer's reason(s) for bringing their vehicle to the service department Provide accurate estimates for all the services or repairs recommended Qualifications Minimum 2 Year experience of motorcycle service writing experience. Candidates must be well spoken, have excellent telephone skills. Be a positive associate who provides exceptional personalized service to our guests and community. Motorcycle Endorsement preferred Must pass a pre-employment background check Why Ed Morse? In addition to a rewarding career, Ed Morse offers our employees the following: Weekly Pay Uncapped earning potential! -Bonuses, Commissions, etc. 401K with company match Competitive Health Benefits including: Medical, Dental, Vision Supplemental Insurance options, Life Insurance, Short-Team Disability & Long-Term Disability Employee Assistance Program Quarterly Wellness Program Vacation Pay Sick Pay Six Paid Holidays each calendar year Fantastic Employee Purchase Program - Discounts on vehicles, parts & service Employee Referral Program - Get rewarded for working with friends Become involved in our community with Ed Morse Cares Unlimited career potential - opportunities in multiple states with over 30+ brands Ongoing Education - receive manufacturer and product knowledge training
    $51k-75k yearly est. Auto-Apply 20d ago
  • Customer Service Representative

    Automotive Services Network 3.4company rating

    Customer service representative job in Winter Park, FL

    Customer Service Representative- Holler Classic Family of Dealerships Holler-Classic Family of Dealerships, an Automotive News Top 150 dealership group with 11 dealerships serving the Central Florida market, has been proudly family-owned since 1938. Our Buy Smart Be Happy brand promises include Our Best Price First, Pure and Simple and Commission-Free Sales. Holler and Classic Family Collection of Dealerships is adding to our Team resulting in an immediate need for a strong candidate to fill a position in our Business Development Center. The ideal candidate will be a self-starter with great communication and customer service skills. They must be able to engage the customer on the phone and speak clearly and concisely. Must be detailed oriented and is responsible for answering all inbound calls and booking appointments based on maintenance schedule or issues per individual brand s requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities include the following: Answers all incoming calls in a prompt, polite, professional manner, addressing inquiries or scheduling appointments or transferring them to the appropriate person or department quickly Check for recalls and parts availability on every call Responsible for obtaining customer data prior to arrival as well as refer to each customer s service history to see if they have missed a service Maintaining comprehensive and up to date knowledge of products Make outbound calls for service reminders, safety recalls, and other recommendations. Follows all company policies and procedures Provide exceptional customer service by treating guests with courtesy and respect. Other duties may be assigned. Minimum Qualifications: Excellent oral and written communication skills Strong computer skills, with the ability to manage multiple applications at once Strong organizational and multi-tasking skills Professional demeanor and appearance Prior customer service experience a plus Ability to learn and operate various computer programs. Ability to work a flexible schedule including evenings, weekends and holidays Reliable Transportation Valid driver s license with acceptable driving record Acceptable background and drug screening Being bilingual (English/Spanish) is a plus, not a requirement Supervisory Responsibilities: None Job Type: Full-Time Pay Starting at $15.00/hr Monthly Bonus Full Time Benefits: 401(k) & 401(k) Matching Employee Assistance Program Health Insurance Dental Insurance Vison Insurance Life Insurance Flexible Spending Account Paid Time Off After 6 months Referral Program Associate Discount Program Schedule: Ability to work a flexible schedule Holler and Classic Family Collection of Dealerships is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or other legally protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We participate in the E-Verify program. Upon an applicant's request, Holler and Classic Family Collection of Dealerships will consider reasonable accommodation to complete the application process. ********************************************************************************************
    $15 hourly 60d+ ago
  • Inside Sales Representative - Personal Lines

    World Insurance Associates 4.0company rating

    Customer service representative job in Titusville, FL

    World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefit programs, and help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions. Personal Lines Inside Sales Representative The Inside Sales Representative for Personal Insurance is a licensed sales professional responsible for generating new business through inbound and outbound sales activity. This individual handles client discovery, quoting (including application process), coverage consultation, and binding across home, auto, umbrella, and other personal lines products. This role is focused on capturing internal, organic opportunities sourced through current clients, client referrals, unit leaders, team members, and leadership. In addition, the Inside Sales Representative will provide sales support to key marketing programs and initiatives. The Inside Sales Representative is expected to execute a high volume of opportunities with fast response times while driving business with preferred World carriers. Ability to utilize technology associated with the role is a must. Primary Responsibilities Primarily source leads through internal organic channels such as referrals from existing clients, client advisors and unit leaders. Manage inbound quote requests and outbound lead follow-up Generate quotes and proposals using Xilo, comparative raters and carrier portals Evaluate risks and align clients with the right carrier solutions Educate stakeholders on policy features, limits, and carrier value Bind policies and ensure smooth handoff to service team Maintain accurate activity and client records in CRM/AMS Collaborate with Client Advisors to optimize outcomes Cross-sell opportunities from existing books of business Re-engage past or inactive clients Achieve sales goals - new business written revenue goals set on an annual basis Qualifications 1-3 years of sales experience Licensed in Property & Casualty Confident communicator with strong phone and interpersonal skills Comfortable with technology, rating platforms, and CRM systems Coachable, detail-oriented, and driven by performance metrics Compensation Competitive base salary ranging from $55,000-$75,000 plus 15% new business commissions Equal Employment Workforce and Workplace World celebrates and supports differences amongst its employees. World knows employing a team rich in diverse thoughts, experiences, and opinions allows World's employees and World's work environments to flourish. World is honored to be an equal opportunity workplace, dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, Veteran status, or any other protected category under applicable state or local laws. In addition, World makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of World's business. TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES: World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department. #LI-GK1
    $55k-75k yearly Auto-Apply 14d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Daytona Beach, FL?

The average customer service representative in Daytona Beach, FL earns between $21,000 and $37,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Daytona Beach, FL

$28,000

What are the biggest employers of Customer Service Representatives in Daytona Beach, FL?

The biggest employers of Customer Service Representatives in Daytona Beach, FL are:
  1. Domino's Pizza
  2. Wire3
  3. Circle K
  4. TEKsystems
  5. Graybar
  6. Pizza Hut
  7. U-Haul
  8. Daytona Beach Water Office
  9. CFL Pizza, LLC
  10. O'Quinn Insurance
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