Customer Support Representative
Customer service representative job in Baton Rouge, LA
Benefits: * Competitive salary * Health insurance * Opportunity for advancement * Paid time off * Training & development * Vision insurance Benefits/Perks * Medical insurance * Dental insurance * Vision insurance * Vacation, paid time off * Company-paid training
* Employee discounts for Culligan in-home products
* Eligibility for annual recognition and training meetings/events
Job Summary
Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
* Extensive problem-solving, order processing, and helping to manage customer accounts
* Provide proactive sales support by developing close relationships with customers
* Schedule service and delivery orders
* Coordinate schedules with the service/operations team
* Contact customers for purposes of scheduling additional services or offering maintenance plans
* Refer unresolved customer grievances to designated departments for further investigation
Qualifications
* High school diploma or GED
* College degree
* Minimum of two years of customer service experience required
* Strong time management and project management skills
* Proficient in Microsoft Office (word, excel, outlook)
* Excellent communication skills, both written and verbal
About Culligan
As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Compensation: $15.00 - $20.00 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
Technical Service Representative
Customer service representative job in Baton Rouge, LA
What if you were given the opportunity and responsibility to make a difference? At International Paper, you control your destiny. We offer challenging assignments and total rewards in countries around the world. When we say infinite possibilities, we mean it. Apply now and join a community that improves people's lives, the planet and our company's performance by transforming renewable resources into products people depend on every day.
**Position Title:**
Technical Service Representative
**Background:**
The Southwest Technical Service Representative position will support customers in Texas, Oklahoma, Arkansas, Louisiana and southern Mississippi as a part of the IP Ink & Plate Division, within the North American Container group. IP Ink & Plate supplies water based flexographic printing inks, printing plates and related services to corrugated packaging converters, bag manufacturers, and other flexographic printers, within International Paper and to outside customers. The ink lab provides color matching, technical service, formulation, and R&D services to our customers in order to help them produce high quality packaging products. The Technical Service Representative reports to the National Technical Service Manager.
**Pay Rate** :
$65,100 - $86,800
_Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP's annual incentive plan._
**Category/Shift** :
Salaried Full-Time
**The Job You Will Perform:**
+ The Technical Service Representative is responsible for providing technical service and assistance to our customers in the Southwest Region.
+ This position requires the tech rep to travel to customer locations for testing of new and existing inks on press, troubleshoot printing problems the customer may encounter, assist customers with controlling ink inventory, and provide technical feedback to the customer, sales representative, and the lab.
+ Color matching and other minor lab work for these customers will take place at the Blend Plant when not traveling.
+ Maintaining current customer base as well as playing an integral technical support role in acquiring new customers will be central to the job.
+ The Technical Service Representative position will be working in a fast paced, team environment, and will need to be able to handle multiple tasks and changing priorities.
+ Approximately 50% overnight travel is anticipated, but can vary greatly depending on circumstances.
**The Skills You Will Bring:**
+ 5 years minimum industry or related experience preferred.
+ Candidates will have excellent press side technical and trouble shooting skills, color matching ability, inventory control skills, be detail oriented and have strong communication skills.
+ Since heavy customer contact is required, the ability to communicate effectively and in a pleasant manner is essential.
+ Positive attitude, willingness to take on special projects, and initiative and excellent computer skills are desired.
+ Experience in a printing ink manufacturing or printing environment with press side technical skills required.
**The Benefits You Will Enjoy:**
International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets.
**The Career You Will Build:**
Sales and Leadership training, promotional opportunities within a global company
**The Impact You Will Make:**
We continue to build a better future for people, the plant, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 120 years. Join our team and you'll see why our team members say they're **Proud to be IP** .
**The Culture You Will Experience:**
International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. You will learn Safety Leadership Principles and have the opportunity to opt into Employee Networking Circles such as IPVets, IPride, Women in IP, and the African American ENC. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly diverse culture.
**The Company You Will Join:**
International Paper (NYSE: IP) is a leading global supplier of renewable fiber-based products. We produce corrugated packaging products that protect and promote goods, and enable worldwide commerce, and pulp for diapers, tissue and other personal care products that promote health and wellness. Headquartered in Memphis, Tenn., we employ approximately 38,000 colleagues globally. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2022 were $21.2 billion. Additional information can be found by visiting InternationalPaper.com.
**_International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law._**
**_International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact_** **_reasonable.accommodations@ipaper.com_** **_or **************._**
International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ipaper.com or **************.
AR
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Location:
STATE WIDE, AR, US, #STATE WIDE, MS, US, #STATE WIDE, TX, US, #STATE WIDE, OK, US, #STATE WIDE, LA, US, #
Category: Sales & Marketing
Date: Dec 6, 2025
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Customer Service Product Specialist
Customer service representative job in Baton Rouge, LA
Customer Care Specialist (In Our Service Department)
This position involves providing outstanding customer service by answering phone calls in the service department, returning customer calls, and providing updates to customers with vehicles in service. Communication with Customers, Service Writers, and Managers to ensure customers are informed.
Responsibilities:
Answer incoming phone calls in the service department
Return customer calls promptly
Provide updates to customers with vehicles in service
Communicate effectively with service writers, customers, and managers to keep customers informed
Requirements:
Excellent communication skills
Ability to multitask
Strong attention to detail
Previous customer service experience is a plus
Benefits:
Competitive compensation
Opportunity for growth
Health insurance
401k plan
About the Company: Gerry Lane Buick is located in Baton Rouge, LA and is committed to providing excellent customer service and quality vehicles to our customers. Join our team and be a part of our success!
At Gerry Lane Enterprises, we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years.
Are you looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you.
NO EXPERIENCE REQUIRED - ON-THE-JOB PAID TRAINING WILL BE PROVIDED. Join our service team today!
What We Offer:
Competitive Compensation
Flexible Schedules
401K With Company Match
Vision / Dental / Health Insurance
Paid Training
Great Culture
Promote From Within!
Responsibilities
Build relationships & create customers for life. Assist them in staying updated when their vehicle is in our service department for repairs.
Know the in's & the out's of service offerings
Direct report to the Service Manager regarding status of customer vehicle.
Bring your ‘A game' & positive attitude with you every day
7:00 Am to 4:00 PM Monday through Friday
Qualifications
Be ready to hit the ground running
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Willing to submit to a pre-employment background check & drug screen
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyCall Center Rep - In Office
Customer service representative job in Baton Rouge, LA
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Customer Support Representative
Customer service representative job in Baton Rouge, LA
Benefits:
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Benefits/Perks
Medical insurance
Dental insurance
Vision insurance
Vacation, paid time off
Company-paid training
Employee discounts for Culligan in-home products
Eligibility for annual recognition and training meetings/events
Job SummaryCulligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
Extensive problem-solving, order processing, and helping to manage customer accounts
Provide proactive sales support by developing close relationships with customers
Schedule service and delivery orders
Coordinate schedules with the service/operations team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation
Qualifications
High school diploma or GED
College degree
Minimum of two years of customer service experience required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal
About CulliganAs the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Compensation: $15.00 - $20.00 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
Auto-ApplyPart-Time Ramp and Customer Service Agent
Customer service representative job in Baton Rouge, LA
Come and work for Envoy Air, an American Airlines Group Company, at (Baton Rouge Metropolitan Airport) and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.
We are hiring immediately, with no experience required!
Pay rate: $12.28/hr.
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Both full-time and part-time positions available.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
#EnvoyOut
Auto-ApplyLicensed Insurance Customer Service
Customer service representative job in Port Allen, LA
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
You will receive:
$15 - $25/hour based on licensing and experience
Commission opportunity for licensed staff
Paid time off (vacation and personal/sick days)
Retirement plan
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements:
Customer service experience preferred
SalesForce experience preferred
Excellent communication skills - written, verbal and listening
Self-motivated
Detail oriented
Proactive in problem solving
Ability to work in a team environment
Ability to assess customer needs and conduct effective interviews
Ability to effectively relate to a customer
Property Casualty license required
Life and Health license (must be able to obtain within 3 - 6 months of hire)
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Sales & Serv Rep
Customer service representative job in Baton Rouge, LA
Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contribution and ideas are encouraged and welcomed.
We are hiring a full-time creative, resourceful customer service representative (CSR) in Baton Rouge, LA. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.
Why join us?
Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service!
In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:
A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country
Professional development and training
Great work / life balance
Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice
Join a local team with company backing
What you'll do:
In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships.
Process customer inquiries, quotes, order processing, expediting / returns
Sourcing parts
Assist in generating sales
Help in the stockroom as needed
Driving and Delivering Material to Customers
Requirements:
1+ year customer service or inside sales experience
Strong attention to detail
High school diploma or equivalent
Must be able to lift up to 50 lbs.
Valid driver's license & clean driving record (MVR)
This position is not eligible for relocation benefits and is expected to be performed on site.
Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position.
Come for the job. Stay for the career. Apply for immediate consideration!
#LI-RB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyCustomer Support Representative
Customer service representative job in Baton Rouge, LA
Here at SUPREME HYDRATIONS LLC, we are one of the newest companies in our industry in the Capital City area. We're pleased to have a 3.8 Glassdoor rating from our employees. We are hiring an experienced Customer Service Agent to help us keep growing. If you're dedicated and ambitious, SUPREME HYDRATIONS LLC is an excellent place to grow your career. Don't hesitate to apply.
Requirements
Communicate with current and potential clients via telephone, email, online chat, or social media
Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines
Maintain a courteous and calm manner at all times to de\-escalate stressful situations
Document personal information to create, update, or adjust customer accounts
Prepare call\-related information for purposes of auditing and reporting
Provide and respond to feedback about any aspect of the job or its duties
Suggest products and services to clients based on their requests and needs
Answer inbound calls or generate outbound calls, in some cases cold calling to follow up on orders
Qualifications
Undergraduate degree in business, sales, or related field of study preferred
Prior experience working in call centers or as an at\-home customer service agent
Proficiency with basic computer applications, such as Microsoft Windows, Word, and Excel
Bilingual language skills a plus, especially Spanish, Mandarin, and French
Excellent verbal and written communication skills
Ability to remain calm and composed in a fast\-paced, high\-pressure environment
Good empathy and listening skills to de\-escalate situations and identify the underlying issues of a problem
Ability to stand or sit for extended periods of time
Familiarity with Automatic Call Distribution Phone System (ACD), caller ID, and auto\-dialing systems.
Candidates Applying For The Customer Support Professional Position Are Required To Pass A Background Check And Drug Screen. Assessments Are Also Given Before You Are Allowed To Enroll In A Certification Course. PC Requirements ⢠A desktop\/tower computer with a separate monitor is recommended. ⢠Dual boot machines, Netbooks, and Tablets are prohibited from use. ⢠All\-in\-One computers are not currently compatible with any client programs. ⢠Depending on what client program an agent chooses to service, the use of the Arise Secure Desktop (ASD) may be required. CPU Speed
Dual\-core 2.8 GHz or better or Intel i class or AMD Phenom X2 class or better
Atom, Celeron, Pentium and Opteron processors are not permitted
Hard Drive
20 GB or more of available space 60 GB or more of total space
Memory
4 GB of RAM or better
Operating System
Windows 10 Windows 8\/8.1 not supported by some clients
Standard Connection and Speed
Hard\-wired connection (no wireless) Minimum 10 mbps download \/ Minimum 3 mbps upload
Maximum Latency Threshold
120 milliseconds (ms)
Monitor Recommendations
1280 x 1024 (SXGA) screen resolution 1920 x 1080 (Full HD or 1080p)
Dual monitors may be required on some client programs
Mac Requirements ⢠Macs must have an Ethernet port ⢠MacBook Air and Mac USB\-C ports will not be supported ⢠Boot Camp and a licensed version of Windows (please see page 2 for acceptable Windows operating systems) MUST be installed. Please note that Arise Technical Support WILL NOT be able to provide assistance with the installation of Boot Camp and\/or Windows or any questions related to it. CPU Speed
Intel Core i5 2.7 GHz processor or better
Hard Drive
20 GB or more of available space 60 GB or more of total space
Memory
4 GB of RAM or better
Operating System
MAC OS X 10.10 Yosemite or higher See page 2 for acceptable Windows operating systems
Standard Connection and Speed
Hard\-wired connection (no wireless) Minimum 10 mbps download \/ Minimum 3 mbps upload
Maximum Latency Threshold
120 milliseconds (ms)
Monitor Recommendations
1280 x 1024 (SXGA) screen resolution 1920 x 1080 (Full HD or 1080p)
Dual monitors may be required on some client programs
Please note: These requirements are minimum requirements for use of the Arise Platform only. Certain client programs may have increased, or additional, requirements. Please review all Opportunity Announcements carefully for details regarding such requirements.
Agents must service on the computer they use to perform the PC Scan at time of enrollment. If it is determined the computer is different than the one used at time of enrollment, and it is incompatible with the client program, neither a refund nor a voucher will be issued. Accessories, Software and Internet\/Phone Service Providers USB headset with microphone (required for Certification)
Logitech, Plantronics, Microsoft, or similar brands recommended.
Suggestions: ⢠Plantronics PLNAUDIO478 USB ⢠Logitech USB H570e ⢠Jabra UC VOICE 150
Hard\-wired Telephone and headset (required for Production\/Servicing)
Plantronics S12 or similar recommended
SOFTWARE Internet Explorer 11 on Windows 8 or 10
(Optional) Mozilla Firefox or Chrome for Windows
Certain client programs may require specific versions of Windows. Windows 8\/8.1 are not supported by some clients. Please see the Client Opportunity Announcement for details.
Windows Defender for Windows 8 or 10
Other security software may be incompatible and should be avoided. Technical support may be refused if your software configuration is not compatible with the Arise Platform or is determined to cause incompatibilities with client required servicing software.
Service Partners and their agents are responsible for maintaining the security and reliability of their equipment. The following items are considered security risks to the Arise Platform and, upon detection, may subject your business to the suspension or termination of its MSA or SOW: ⪠Malware infected software ⪠Virtualized Operating Systems (i.e.: VMWare, Parallels, etc.) ⪠Non\-Arise provided VPN software or Proxy settings ⪠TOR or other privacy software Accessories, Software and Internet\/Phone Service Providers (continued Hard\-wired broadband Internet service via DSL, Cable, or Fiber Optic connection
The use of wireless internet connections to access any Arise system at any time is prohibited, even if the connection is encrypted.
Connectivity to the Arise Platform through an unauthorized Proxy Service or unauthorized VPN Service is strictly prohibited.
Additionally, Satellite, Microwave, and Cellular Hotspot Internet Services are not permitted.
USB connected modems are not supported.
Hard\-wired land line telephone service
Unless stated otherwise in the Opportunity Announcement, most client programs are compatible with the following types of services: POTS (plain old telephone service), cable telephony, digital service, or VoIP through a physical hard phone, i.e. a tangible device that sits on your desktop.
The service should be connected directly from the wall to your telephone.
Softphones (an application that is installed on your computer) and cell phones are not permitted.
The servicing telephone line should not interface at any point with the computer.
All servicing telephone lines should not have voicemail, fax, or other features on the line (other than unlimited long distance, if necessary â please see page 7 for details ASD (Arise Secure Desktop)
The Arise Secure Desktop (ASD) is a tool designed to temporarily convert a PC into a âservicing stationâ for the client program a business will be servicing. The ASD provides a secure and streamlined environment which is optimized to successfully access the Arise Platform to service a client program.
Not all client programs require the use of an ASD so it is recommended that an agent review the review the Opportunity Announce in detail to see if an ASD will be needed. ⢠If the client program selected uses the ASD, all the information required for its use is contained within a USB flash drive and instructions that will be provided to the enrolled agent. ⢠Upon enrollment in a certification course for a client program, make sure to keep an eye out for an email with instructions on how to install the ASD.
The ASD is an additional operating system on a computer. It does not interact with an existing windows operating system. It is launched from a USB flash drive and does not install on a computer. Once the ASD is removed, no trace of it is left on the PC. AVG (Arise Virtual Gateway
AVG, the Arise Virtual Gateway, is a system that helps improve consistency and efficiency while centrally and seamlessly managing call routing.
Service Partners and agents have the option to use either a POTS line (plain old telephone service) or VoIP (aka digital telephone or cable telephony â please see page 5 for details) to service a client program. However, call centers and agents servicing client programs that route calls through the AVG system will need to be able to dial into the AVG (786) number. ⢠Service Partners and agents who do not have Miami area code phone numbers (305 or 786) will need to be able to dial long distance on their service lines which may result in long distance charges. For that reason, bulk or unlimited long\-distance service plans are recommended and available from most carriers to avoid per\-minute charges.
⢠A small number of client programs currently prohibit the use of VoIP while servicing and a POTS line will be required to service those programs. If the client program does not currently allow VoIP, agents will not be servicing on AVG.
Please be sure to review the Opportunity Announcement in detail to see if AVG is required on the client program you select.
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Call Center Representative - Baton Rouge, LA
Customer service representative job in Baton Rouge, LA
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.
Summary
As a Provider Enrollment Field Rep - Baton Rouge (Louisiana Site Visits) at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position.
Your role in our mission
* Conduct on-site visits to healthcare provider facilities to assess compliance with CMS, state, and federal enrollment standards.
* Maintain accurate documentation and detailed reports of all site survey findings and observations.
* Evaluate facilities, infrastructure, and operations to ensure alignment with regulatory requirements.
* Communicate effectively with healthcare providers to explain compliance expectations and gather necessary information.
* Analyze survey results to determine provider eligibility and identify opportunities for improvement.
What we're looking for
* High School Diploma or GED required; post-secondary education in healthcare or business is a plus.
* 1-3 years of experience in healthcare operations, provider enrollment, or compliance-related roles.
* Strong analytical, communication, and organizational skills with attention to detail.
* Ability and willingness to travel locally or regionally for site surveys.
* Valid driver's license and reliable transportation are required.
What you should expect in this role
* Hybrid position based in the Baton Rouge, LA region.
* Requires up to 40% travel, including occasional overnight and weekend trips.
* Travel support includes access to a rental car and corporate card for approved business travel expenses.
* Participation in the Harver Assessment is required as part of the interview process.
* Video cameras must be on during interviews and initial orientation week.
#LI-HYBRID #LI-PP1
The pay range for this position is $33,500.00 - $47,900.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Call Center Representative/Appointment Confirmer
Customer service representative job in Baton Rouge, LA
Job DescriptionCall Center Representative/Appointment Confirmer $14-21 per hr! We are a multi million dollar Home Improvement Company looking for the Best of the Best to work our warm customer base. We are looking for money motivated career minded people to set free no obligation estimates for our sales staff. We also do events that generate a ton of follow up warm calling material. We spend 10's of thousands of dollars on internet inquiries that need to be followed up with no selling or cold calling... just appointment setting. If you are a phone pro, we want to talk to you! Many of our employees have been with us for years. If you have appointment setting experience or done phone work for collections, timeshares, Home Improvement or you're just awesome on the phone… Call us!
$14-$21
Incentives & Bonuses
Full/Part Time
Inbound & Outbound
No selling
Warm calling
AM/PM
Room for advancement
Apply now to join our growing team!
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Client Empowerment Specialist - 100% Commission (TSG-5021)
Customer service representative job in Baton Rouge, LA
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business & develop a book of business, lead a team, and scale your income based on performance. No cold calls. No chasing. You'll work warm, qualified clients who've already requested help. What you'll do Master our systems and product suite to deliver first-class client experiences. Follow up with warm leads and prior client inquiries (we provide high-quality leads). Meet clients virtually (Zoom / phone) and guide them through the protections that build generational wealth. Manage your client communication and relationship lifecycle. Build a personal brand and scale your book - recruit and lead a team when ready. Hit performance goals to unlock promotions, leadership roles, and revenue-share opportunities. Maintain licensing, contracting, and compliance for your market. Attend weekly virtual training and leadership development. Who you are You want to build and own something - not just collect a paycheck. Entrepreneurial mindset: you plan, execute, iterate, and refuse to be average. Strong communicator - phone and video-first comfort. Organized, self-motivated, and tech-savvy. Preferably 2+ years in sales, service, or business ownership - but grit and results matter more. Requirements Reliable phone, data, and Wi-Fi. Must pass background check and carrier contracting. Active Life & Health license, or willingness to get licensed (we'll help you in 7-10 days). Compensation & growth Uncapped commission structure + performance bonuses and incentives. Clear path to leadership / territory ownership / revenue-share for top performers. Many of our highest-performing partners create a significant, scalable income by building teams and recurring revenue streams. 100% Commission Perks Remote, flexible schedule (evenings/weekends as client needs require). Comprehensive training and a proven playbook to build your business. Annual all-expense-paid trips for top producers. Discounted health and life coverage options. Leadership development and agent-to-owner transition support.
Licensed Insurance Customer Service
Customer service representative job in Baton Rouge, LA
Job Description
Our State Farm Agency in Baton Rouge is seeking a professional, licensed, and customer-focused Insurance Customer Service Representative to join our team. If you are passionate about helping clients, enjoy problem-solving, and want to grow your career in Property & Casualty (P&C) insurance, this role is for you.
Qualifications - Must Haves:
• Active P&C Insurance License
• Previous experience in an insurance agency or customer service role
• Ability to work on-site in Baton Rouge (not remote)
• Strong communication, organizational, and customer service skills
• Detail-oriented, proactive, and motivated to help clients understand insurance options
Remote Opportunity available if you have recent State Farm Experience and currently reside in Louisiana.
Responsibilities:
• Provide excellent customer service via phone and in-person interactions
• Build and maintain strong client relationships
• Educate clients on insurance policies, coverage options, claims, billing, and transfers
• Perform needs-based policy reviews to recommend coverage options
• Assist the agent with daily office tasks and reporting
• Ensure timely and accurate follow-up on all client requests
• Enhance the overall State Farm insurance customer experience
Benefits:
• Competitive salary plus performance-based bonuses
• Paid Holidays and Paid Time Off
• Health Insurance
• Retirement Plan
• Professional development and career growth in insurance sales and service
Ideal Candidate:
• Licensed in P&C insurance
• Experienced in insurance office operations
• Excellent written, verbal, and listening communication skills
• Detail-oriented, organized, and self-motivated
• Comfortable using insurance software and computer systems
• Team player who can multitask and work efficiently
• Committed to continuing education and staying up-to-date on product changes
How to Apply:
If you are a licensed insurance professional ready to advance your career in insurance customer service, submit your resume today. Qualified candidates will be contacted regarding the next steps in the interview process.
Important Notice:
This position is with a State Farm independent contractor agent, not State Farm Insurance Companies. Employees of the agent must complete all required licensing, training, and onboarding. State Farm agents are independent contractors and hire their own staff.
Bilingual Call Center Representative
Customer service representative job in Baton Rouge, LA
Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference.
Why Maximus?
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Competitive Compensation - Quarterly bonuses based on performance included!
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Track and document all inquiries using the applicable systems.
- Complete associated tasks according to the established guidelines.
- Track and document all inquiries using the applicable systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Facilitate translation services for non-English speaking callers according to procedures.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Fluency in languages (English and Spanish)
- Six months of customer service experience
- Excellent soft phone skills
- Good computer navigation skills
- A quiet and distraction free work area
#LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
16.50
Maximum Salary
$
16.50
Easy ApplyCall Center Customer Service Rep (Technical Support) 142439
Customer service representative job in Baton Rouge, LA
As the nation's third largest cable and broadband company, Cox has about 6 million total customers. Cox is also the nation's third-largest cable television provider.
Cox offers a variety of advanced digital video, high-speed Internet and telephone services over our own IP network. Business customers of all sizes are provided with our high speed Internet, phone and long distance services, as well as data and video transport services.
Cox Media offers local and national cable advertising in both traditional and new media formats, along with promotional opportunities and production services.
Job Description
Apply at: ************************************************************************************* Expanded=true&organization=2**********1&portal=**********1
then search for job number 142439
At Cox, we connect people to the things they love. Now we'd like to connect you to a career opportunity you'll love. Cox Communications call center is looking for customer focused individuals to join our team and be the voice of our brand to Serve, Solve and Sell.
We offer...
• If hired for this position between August 31, 2015 through December 31, 2015, you will be eligible to receive a $1,000 sign-on bonus (paid in accordance with established program guidelines.)
• Competitive wages with potential for additional financial incentives for motivated team members!
• FREE Internet and other Cox discounted services
• Medical, Dental, and Vision Benefits first day!
• Casual, yet energetic and engaging work environment
• Retirement Benefits including 401(K) and Pension
• Work-life balance, including generous time off policies: Up to 22 days of Paid Time Off during first year, plus 7 Paid Holidays
• Tuition Assistance provided
• High degree of commitment to our communities including volunteer opportunities
• Career Advancement Opportunities across the Cox family of companies
A Technical Support Representative is part of a supportive, service-oriented team that:
• Exceeds our customer's expectations by providing top notch customer service.
• Engages in real-time troubleshooting with customers to resolve technical issues.
• Educates residential Cox customers about the use of products and additional service opportunities.
• Maximize opportunities to sell additional or upgraded services to customers as available, while providing a quality customer experience.
Lives the Cox Values, by demonstrating an approach towards people and work that is consistent with the overall values of the company:
• Integrity - We do business with honesty and integrity. We meet or exceed the highest ethical standards in all of our business activities. We can be trusted to do what we say we will do. We Live Cox Values.
• People - Our employees are our most important asset. They set us apart. We invest in their continuous development and recognize their contributions to our success.
• Diversity - Diversity of cultures and ideas makes us stronger; it is a core Value at Cox. We value different approaches, thinking perspectives and people.
• Customers - Our customers are our lifeblood. They depend on us to provide reliable, quality products and outstanding service at every opportunity. We count on employees to do the right thing for our customers.
• Community - Communities connect us to the people we serve. We are leaders and responsible citizens in the communities where we live and work. At the heart of our Values we support youth, education and environmental sustainability.
Unleash your potential with Cox Communications as a Technical Support Representative, where you will be enhancing the lives of our customers and your career.
The Cox Communications Difference
Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents and grow your career.
Our employees are our most important resource. To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.
We are committed to having a diverse workforce that reflects the communities we serve.
We embrace and foster an environment that builds on the unique talents that come from a variety of people and perspectives.
Cox Communications Ranks 17 on the 2015 DiversityInc Top 50 Companies for Diversity
Cox Ranked in Top 10 for Diversity Councils
Keep reading to learn more about the role and to apply to join the Cox Communications team NOW!
Primary Responsibilities and Essential Functions
• Work in an energetic call center environment answering inbound customer calls concerning inquiries about one or more Cox products.
• Trouble shoot the root cause of customer problems and identify the action required (using company databases, customer information, and collaboration with other departments) to resolve issue and schedule service appointments when necessary.
• Provide total customer service by asking questions and listening to customers in order to understand their needs, requests, or problems while identifying sales and up-selling opportunities that will drive additional revenue for the company.
• Build customer loyalty by placing follow-up calls to customers after receiving acknowledgment of action taken by other Cox departments.
• Keep customer informed about progress by checking the status of work orders in customer record system.
• Provide seamless customer experience through documenting call details and new account information into the computer system and completing any forms required to request action by other departments.
• Other duties as assigned.
Qualifications
Qualifications
Minimum
• High school graduate or GED or equivalent work experience.
• 6 months work experience providing service directly to customers.
• 6 months experience using a computer in a work or non-work setting.
• Eligibility to work in the United States.
Preferred
• 6 or more months experience troubleshooting basic hardware, software, and/or connectivity issues.
• 6 or more months experience working in a position that requires meeting sales goals.
• Keen aptitude for helping customers and a customer experience focus.
• 1 to 2 years of work experience in a customer service role, not specific to just Call Center.
• Enthusiastic and personable, with the ability to adapt and thrive in constant change.
• Previous telecommunications experience.
• Strong computer skills and be able to navigate through multiple screens.
Additional Information
Your Career At Cox
From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives.
Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.
Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at: ************
Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.
Marketing Representative
Customer service representative job in Baton Rouge, LA
Perks:
Online Mobile Courses
Flexible Scheduling
Paid Training for Career Advancement
Opportunity to Help People in Times of Need
Aggressive Competitive Wages
Company and Culture: PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Job Position Description:
With a ‘One Team' mentality, promote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process to identify new prospects and to routinely contact and follow-up with customers. Conduct repetitive contact calls to build relationships and educate the customer on why PuroClean is the best cleaning and restoration company. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow-up on all assigned jobs ensuring customer needs are met. Established sales goals are met or exceeded. Customer base is diverse and new customers are routinely added. Both internal and external communications are timely and effective. Customer jobs are completed, either meeting or exceeding customer expectations. A PuroClean Marketing Representative takes pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.
Responsibilities:
Communicate and build relationships with customers, clients, and Centers of Influence
Generate revenue through effective consultative and objective to objective marketing
Build, maintain and service a ‘top 25 client' list and provide lunch and learns and promote continued education courses.
Develop sales skills by understanding production, estimating, and all aspects of the PuroClean business.
Understanding, adhering to and promoting safety and guidelines while in the office and traveling
Building brand awareness, promoting the ‘One Team' culture and having a genuine willingness to make a difference in your community through service.
Qualifications:
Ability to communicate clearly and effectively with a genuine interest in people. Asking open ended questions and delivering the brand ‘message'.
Talent in identifying and maximizing opportunities to build relationships with clients and customers to create win-win situations and support the business.
Comfortable with setting and running appointments, educational classes and community events in a group setting
Respect for safety and brand identity guidelines. Ability to present yourself professionally and with integrity in a sales-based setting.
Compensación: $30,000.00 - $300,000.00 per year
“We Build Careers”
- Steve White, President and COO
With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Culture is very important to us. We want to make sure that we are the right fit for YOU!
Apply today and join our Winning TEAM.
“We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership”
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
Auto-ApplyGuest Service Representative
Customer service representative job in Laplace, LA
LOOKING FOR FRONT DESK ASSOCIATE
As a world-class leader in the travel industry, there's no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our family. Here, you will find a place where your personality and ideas are as appreciated as the work you do.
WHAT WE'RE LOOKING FOR
A warm people-oriented demeanor
A team first attitude
A gift for paying attention to the smallest details
Must be willing to work any of the following shifts as scheduled without exception
6:00 AM - 2:00 PM
2:00 PM - 10:00 PM
10:00 PM - 6:00 AM
Must be able and willing to lift/push/pull up 15lbs
Must have reliable transportation
THE IMPACT YOU'LL MAKE
No matter whether a guest arrives weary from their travels, or excited for a vacation, you know what to do to make them feel at home. They will appreciate the cozy lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.
WHAT YOU'LL DO
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to guest complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Willing to cross train
Start and maintain breakfast
Laundry when needed
PERKS YOU DESERVE
Team spirited coworkers
Encouraging Leadership
Discounts on hotel rooms
YOU'RE WELCOMED HERE
Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you're important to us. You'll make an impact in your role, and for that, you'll be appreciated and valued.
Call Center Rep - In Office
Customer service representative job in Hammond, LA
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Part-Time Ramp and Customer Service Agent
Customer service representative job in Baton Rouge, LA
Come and work for Envoy Air, an American Airlines Group Company, at (Baton Rouge Metropolitan Airport) and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.
We are hiring immediately, with no experience required!
Pay rate: $12.28/hr.
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Both full-time and part-time positions available.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
#EnvoyOut
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Auto-ApplyCall Center Representative - Baton Rouge, LA
Customer service representative job in Baton Rouge, LA
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
As a Call Center Representative - Baton Rouge, LA at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position.
Your role in our mission
This is an important position in Gainwell's commitment to helping clients deliver better health and human services outcomes.
* Provide knowledgeable responses to basic client questions; elevate more complex cases to appropriate staff as needed
* Put your skills to work to solve client problems, update account history and follow up with clients to confirm their inquiry or request is resolved
* Adhere to the client's SLAs and consistently meet production targets
* Collaborate with team members, management and clients to resolve client inquiries; cross-train new resources in customer service processes
* Process client inquiries more efficiently and effectively by reviewing and recommending changes to procedures and workflow
What we're looking for
* 2 or more years of customer service experience in any industry
* Knowledge of basic help desk software, computer software and Microsoft Office applications
* Strong problem-solving skills to bring inquiries to effective resolution
* Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally
* Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries
What you should expect in this role
* This position is based in Baton Rouge, LA.
* Participation in the Harver Assessment is required as part of the interview process.
* Video cameras must be on during interviews and initial orientation week.
* Employee Benefits & Perks:
* Health benefits (medical, dental, and vision) begin on Day 1 of employment.
* 401(k) with company match and additional benefits become available within the first few months.
* Employees can take advantage of the flexible vacation policy after 90 days of employment. Any exceptions require manager approval before the employee's start date at Gainwell.
* Career growth and advancement opportunities are encouraged and supported.
* A company-provided computer is supplied for work use.
#LI-ONSITE #LI-PP1
The pay range for this position is $33,500.00 - $47,900.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.