Customer service representative jobs in Eau Claire, WI - 126 jobs
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Customer Service Representative
Inside Sales Representative
Customer Service Advisor
Customer Services Coordinator
Customer Specialist
Customs Consultant
Call Center Specialist
Customer Sales Representative
Customer Experience Consultant (Earn $20-$40/hr | No Nights, Sundays, or Holidays)
Don Johnson Auto Group 4.7
Customer service representative job in Rice Lake, WI
Full-time Description
Tired of late nights or weekend shifts? At Don Johnson Motors, you'll earn $20-$40/hr with guaranteed income, comprehensive benefits, and a schedule that protects family time. We're closed evenings, Sundays, and major holidays-something most retail and hospitality jobs can't offer.
If you've worked in hospitality, retail, or customerservice, your skills are exactly what we're looking for. We'll provide all the training-no automotive experience required.
What You'll Get
$20-$40/hr with guaranteed pay and a company-funded 401K
Full benefits: health, dental, vision, PTO, and paid holidays from year one
Consistent schedule with evenings, Sundays, and major holidays off
Paid training, certifications, and no-cost college degrees for you and your family
Monthly team lunches, discounts on vehicles/service, and preferred pricing with Verizon/AT&T
What You'll Do
Welcome and guide guests, learning their needs and goals
Share product knowledge in simple, guest-friendly ways
Use modern tools to stay organized and follow up
Build lasting relationships with guests and teammates
Grow your skills with daily learning opportunities
Why Us?
As a fifth-generation family business, we've been serving Northwest Wisconsin for 110+ years. Automotive News ranks us among the Top 100 Best Dealerships to Work For, and our culture-
The Don Johnson Way
-is built around integrity, teamwork, and community.
Apply today and join a place where you're more than an employee-you're family.
Requirements
High school diploma or equivalent
Valid driver's license
Strong people skills and a professional demeanor
Motivation to succeed and willingness to learn
(Hospitality, retail, bartending, or customerservice experience translates perfectly to this role.)
$20-40 hourly 55d ago
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Customer Service Coordinator
Valley Craft 3.5
Customer service representative job in Lake City, MN
Responsive recruiter Valley Craft Industries , a part of the Ballymore Company and has been doing business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft Industries has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently. What We're Looking For
A driven, energetic, and outgoing CustomerServiceRepresentative to develop and maintain our front line relationship with our valued customers. We are looking for an ambitious, energetic, and out-going person to join our team and help us continue to provide the best service to our customers that Valley Craft is known for. The ideal candidate has a passion for putting the customer first and thrives in a fast-paced multi-tasking environment.
What We Offer
BENEFITS:
Competitive Salary based on experience
PTO
Nine (9) Paid Holidays
Medical, Dental, Vision
401K plan
Friendly, Collaborative Team Environment
Personal and Professional Growth Potential
Great work-life balance
JOB RESPONSIBILITIES
Create a positive experience for all VCI customers and potential customers
Effective and timely communication via phone and email
Respond and address customer inquiries such as product specifications, pricing, and availability
Handle aspects of quotes, order entry, RMA's, technical support, and other daily tasks
Perform organized data entry with attention to detail
Educate customers, review their needs analysis, and provide solutions
Problem solve and generate practical and sensible solutions with your customers and colleagues
Multitask and adapt in order to complete various changes requests accurately and in a timely manner
Work as an extension of the sales department with incoming and outgoing sales needs
Perform customer satisfaction surveys, quote follow up and customer engagement needs via phone/email
Develop and maintain a comprehensive understanding of VCI's products and processes
Collaborate and work closely with sales and other departments to provide additional support
Be an active team player throughout VCI in order to achieve wider customer and company objectives
Maintain positive attitude and open line of communication with customers, co-workers and management
Provide feedback and continuous improvement opportunities to management and cross-functional teams
Input and track metrics within customer management database
Perform other related duties as assigned
QUALIFICATIONS
High school diploma or equivalent experience
2+ years of successful customerservice experience is preferred
Excellent listening, verbal, written and interpersonal communication skills
Strong technical aptitude and customerservice skills
Self-motivated, organized, detail-oriented, and strong work ethic
Excellent PC and internet skills, including experience using Microsoft Office, Outlook, and Excel
Work well individually or as a team, while multitasking and prioritizing in a fast-paced environment
A consultative solution-based customerservice methodology
Adaptable and coachable, seeking feedback to incorporate into daily work style
Experience with ERP/CRM systems; Oracle NetSuite or Epicor is a plus but not required
Sales support experience is a plus but not required
Compensation: $20.00 - $23.00 per hour
Valley Craft is a family-owned company doing business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently.
Professional Grade Quality…. Built to Last…. Made in the U.S.A.
$20-23 hourly Auto-Apply 28d ago
Customer Service Representative
Fastsigns 4.1
Customer service representative job in Eau Claire, WI
FASTSIGNS #2079 is hiring for a CustomerServiceRepresentative to join our team! A Successful FASTSIGNS CustomerServiceRepresentative Will:
Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
Work with customers in numerous ways such as email, telephone, in-person and at their place of business
Build long-lasting relationships by turning prospects into long term clients.
Ideal Qualifications for FASTSIGNS CustomerServiceRepresentative:
2-3 years of retail or counter sales experience preferred
High school diploma or equivalent
Outgoing, responsive, eager to learn and has the ability to build relationships
Great listening and organization skills
Ability to sit for long periods (4 hours or more)
Ability to view a computer screen for long periods (4 hours or more)
Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $17.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$17 hourly Auto-Apply 60d+ ago
Welcome Call Specialist
Group Health Cooperative 3.2
Customer service representative job in Altoona, WI
The Welcome Call Specialist is responsible for providing exceptional customerservice and welcoming all new Group Health members to the health plan. Functions
Make outbound welcome calls to our members in a pleasant, professional and efficient manner assuring exceptional customerservice.
Document all incoming and outgoing calls, changes and follow-up information in the Electronic Care Management system.
Each call should cover the basic benefits of the product line and highlight the services we provide.
Assist members with valid phone numbers for services covered under Forward Health and other helpful resources.
Complete assessments with our members in a pleasant, professional, and efficient manner assuring exceptional customerservice.
Educate members on plan policies and procedures at every opportunity.
Make members aware of transportation, telehealth or additional services provided through their health plan benefits.
Keep up to date on the various plans and benefit structure under the product lines.
Comply with all company policies and procedures.
Minimum Requirements of the Position
High school graduate or equivalent.
Minimum one year of customerservice experience, call center experience preferred.
Excellent communication and customerservice skills.
Proficient in the use of Microsoft Word and Excel.
Knowledge of Medicare, Medicaid, CPT / ICD 10 medical billing codes, and medical terminology are beneficial.
Group Health Cooperative of Eau Claire complies with applicable Federal civil rights laws and does not discriminate, exclude or treat candidates less favorably on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity; and sex stereotypes).
The Cooperative is committed to fostering a caring and compassionate environment while ensuring that individual differences are valued. The Cooperative is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. It is essential that all employees and members feel secure and welcome, that the opinions and contributions of all individuals are respected and that all voices are heard.
This full time position offers an outstanding benefit package, including three weeks of vacation the first year, a generous retirement plan, health and dental insurance, a wellness program, and much more! If you are interested in working for an organization focused on a team atmosphere and is dedicated to providing exceptional service submit your resume today! Send resume to: ************************. Group Health Cooperative of Eau Claire is an affirmative action and equal opportunity employer.
$34k-41k yearly est. Easy Apply 4d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service representative job in Eau Claire, WI
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$28k-33k yearly est. 2d ago
Custom Cabinet Sales Rep.
Kitchen Refresh
Customer service representative job in Eau Claire, WI
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Eau Claire area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
$34k-47k yearly est. 60d+ ago
Customer Service Advisor - Jiffy Lube Multicare
Stonebriar Auto Services LLC
Customer service representative job in Chippewa Falls, WI
Job Description
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called CustomerService Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$29k-35k yearly est. 6d ago
Customer Service Representative - Commercial Lines
Spectrum Insurance Group LLC
Customer service representative job in Eau Claire, WI
Job Description
Spectrum Insurance Group is searching for a Commercial Lines CustomerServiceRepresentative (CSR) to work on a newly created service team. This position will work out of one of Spectrum's offices, hybrid, or remote within driving distance of a Spectrum office.
The Commercial Lines CSR team operates as a centralized service group supporting all Account Managers across the department. Unlike Account Managers, CSRs do not maintain an assigned book of business. Instead, they provide shared processing and administrative support our Account Managers.
The CSR group handles a wide range of servicing tasks, including:
Processing endorsements, cancellations, and policy changes
Submitting claims and assisting with claim follow-up
Issuing certificates of insurance
Processing notary bonds and similar requests
Managing general service requests and documentation within the agency management system
This centralized team is new and growing, with five current employees. We are adding staff enabling CSRs to take on more responsibilities that reduce administrative load on Account Managers and allow them to focus more on client relationships & renewals.
Qualified candidates will hold a Property & Casualty license and have 3+ years of commercial lines experience.
Benefits
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Hands on Training
Mon-Fri Schedule
Retirement Plan
Evenings Off
Responsibilities
Production Support
Completes applications in coordination with Agent, Account Executive or Account Manager(s) and submits applications to eligible and appropriate carriers
Prepares proposals and renewal summaries
Maintains agency management system with up-to-date and accurate data
Administers processing and suspense of new business, renewals, cancellations, and endorsement requests
Prepares certificates, binders, surety bonds and general correspondence
Completes MVR requests and trucking certificates according to scheduled rotation
Administers change requests and endorsements
Answers incoming phone calls, greets and assists agency visitors
Acts as primary and/or secondary back-up to front desk receptionist, if applicable
Administrative
Organizes tasks and resources to complete work and meet deadlines according to established procedures
Makes decisions on a variety of tasks frequently requiring discretion, judgment and initiative guided by general procedures or standards
Responds to incoming phone calls and emails promptly and effectively
Performs basic office functions including emailing, filing, scanning, copying, and faxing
CustomerService
Delivers exceptional customerservice according to Spectrums CustomerService Standards with a goal of exceeding customer expectations with every interaction
Promotes a customer-focused environment by providing friendly, courteous, and helpful service to internal and external customers
Answers customer questions and resolves complaints in a timely and efficient manner
Supports a team-oriented environment by interacting in a professional, collaborative, and respectful manner with all employees, clients, customers and/or vendors
Requirements
Required Knowledge and Skills
Excellent verbal and written communication skills
Strong analytical thinking and organizational skills
Ability to interact professionally and effectively with customers and team members
Proficient computer skills including the ability to document and access information
Ability to follow existing processes, procedures, and verbal instruction
Ability to manage multiple priorities, accurately, efficiently, and independently
Attention to detail and ability to complete tasks with a high degree of accuracy
License and Certification Requirements
Valid WI drivers license and acceptable driving history
Current licensure or ability to obtain a Property & Casualty Resident Intermediary granted by the State of Wisconsin
$29k-38k yearly est. 20d ago
Customer Service Representative - Eau Claire, WI
Kedia Corporation
Customer service representative job in Eau Claire, WI
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$29k-38k yearly est. 21h ago
Customer Service Representative
Citizens State Bank 3.4
Customer service representative job in Chippewa Falls, WI
CustomerServiceRepresentative
Work for a company where employees make the difference and opportunity awaits!
Something is happening at Citizens State Bank (of Cadott, Chippewa, Cornell, Stanley, Prentice & Stratford), employees are accomplishing things never thought possible!
Our CustomerServiceRepresentative position is vital to our company! CustomerServiceRepresentatives are the face of the company, helping customers with processing transactions and opening accounts, while also looking for opportunities to better help them achieve their dreams! Our mission of “relationships built on trust” starts with our CSRs and the impact that they make on our customers.
Development and advancement programs available to grow career and earning potential.
Citizens State Bank is looking for talented, motivated, sales-oriented individuals to join our team. We are looking for individuals interested in working for a company that values employee development, goals, accountability, results, reward and recognition, and growth! Come challenge yourself at Citizens State Bank. Qualified applicants will have an aptitude for helping people through positive interaction and the ability to recommend solutions.
Does this sound like you? Apply today!
About Citizens State Bank:
At Citizens State Bank, employees are our most important asset. We value employee input and ideas and partner to help our employees develop and flourish. Citizens State Bank is a well-established $140 million-dollar community bank impacting the communities of Cadott, Chippewa Falls, and Cornell.
At Citizens State Bank, you receive competitive wages and benefits:
401K program with match and elective contribution options and an employer sponsored profit sharing
Over 15 days of PTO in your first year with a progressive scale as your longevity grows
Health (with a near site clinic), dental, and vision benefits
100% employer paid Long-term disability, short-term disability, life insurance, AD&D, and an EAP
Health Savings options
Voluntary Accident Plans
$28k-37k yearly est. Auto-Apply 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Michelle Moua-State Farm Agent
Customer service representative job in Chippewa Falls, WI
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Opportunity for advancement
Paid time off
ROLE DESCRIPTION: As a customerservicerepresentative with Michelle Moua Insurance Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
Property & Casualty Insurance License to start
$29k-38k yearly est. 12d ago
Licensed Personal Lines Customer Service Representative
Midwest Select Insurance Group LLC 4.2
Customer service representative job in Eau Claire, WI
Job DescriptionBenefits:
Identity theft Protection
401(k) matching
Competitive salary
Dental insurance
Paid time off
Vision insurance
A Licensed Personal Lines CustomerServiceRepresentative at Midwest Select Insurance Group, LLC (MSIG) is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow associates while conducting specific service and marketing activities.
Responsibilities
Work with agency producers to place new personal lines business.
Provide service to existing clients related to updating policies, providing quotes, taking payments, claims support, answering questions, and providing documentation.
Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
Qualifications
Hold a property and casualty insurance license in the state of Wisconsin.
Demonstrate a strong willingness to learn and become an expert in your craft.
Understand insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills, as well as excellent math and reading skills to perform calculations.
Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
$31k-37k yearly est. 17d ago
Customer Service Representative (Insider)
Toppers Chippewa
Customer service representative job in Chippewa Falls, WI
Job Description
At Toppers, we have a clear vision: to be the place where a diverse mix of people want to come and do their best work. Wage: $12.00 - $15.00 per hour. We are focused on equality and believe deeply in the diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all the other fascinating characteristics that make us different.
People, Pizza, and Passion - it's how we roll. Our Pizza People are the heart and soul of our company, bringing Great Food and Memorable Experiences that friends and families connect over to our local communities.
At Toppers we have a fun culture with a flexible work schedule.
Are you one of those people that almost always has a smile on their face? Do you like to be part of a team that works together like a well-oiled machine?
Whether you are searching for a full-time or part-time job, you want a flexible schedule because you are in school or a just second job for some extra cash, Toppers knows we are the right fit for you!
CustomerServiceRepresentative (Insider) As a Toppers Insider, you have the opportunity to work in a fun atmosphere along with a great team of people who will probably become great friends outside of work.
Benefits
• Flexible Scheduling
• Direct Deposit
• Paid Training
• Competitive Pay Package
• Meal Discounts (70% While Working!)
• Free Uniform
• FUN Atmosphere
• Making great food that people connect over.
Requirements/Responsibilities
CustomerServiceRepresentative (Insider) requirements
You will get to:
• Prepare our delicious food for our Toppers fanatics
• Take orders in person and over the phone
• Prep for the day and night by making dough and pizza sauce and cutting our fresh veggie toppings (which are all important pieces as to why we deliver on our promise of serving only high-quality food)
• Stock ingredients in the various work stations including the walk-in cooler
• Clean equipment and the store Every Toppers store and team has its magic, and we reward Team Members for their dedication and friendly customerservice skills. If you like a fast-paced work environment and to have a good time at work, being an Insider for Toppers is perfect for you.
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$12-15 hourly 20d ago
Customer Specialist/Delivery
Hom Furniture, Inc. 4.4
Customer service representative job in Eau Claire, WI
Job DescriptionDescription:
Pay
$22-$24
Responsibilities
The Customer Specialist/Delivery is responsible for driving a straight truck along a daily delivery route. Tasks along the delivery route include:
Delivering customers' furniture including assembly and installation of the furniture when required.
Inspecting furniture for flaws or damage.
Resolving customer complaints should they arise by working with the Customer Care department.
The Customer Specialist/Delivery will inspect and clean the company vehicle to keep it presentable and functioning.
While working both independently and as part of the warehouse team, Customer Specialist/Delivery are expected to unpackage, assemble, and prepare furniture for transport in customer vehicles. This includes making sure that furniture is adequately wrapped in protective materials and properly tied down.
Inspecting furniture for damage and flaws is an important part of the duties of a Customer Specialist/Delivery in order to ensure customer satisfaction.
Other duties as assigned
Benefits
HOM Furniture offers its full-time employees a competitive benefits package.
Paid Time Off- 20 Days in 1st year for full-time employees
Medical and/or Dental Coverage
401(k) Employee Contribution Plan
401(k) Employer Matching
Employee discount
Career advancement opportunities and training
Pay on Demand - options for receiving earned wages
Requirements:
Education: Must be working towards or have a high school diploma or GED.
Licenses Required: Must have a driver's license and a clean driving record. Must be able to pass a D.O.T. Medical Physical.
Experience: 1-3 years related experience preferred.
Physical Demands: High physical demands can be required. The employee is regularly required to stand for sustained periods of time. The employee can be expected to lift, push, and pull up to 150 pounds individually and up to 300 pounds as a part of a team. Occasionally, The employee will be required to ascend and descend ladders and stairs in a safe manner. May be required to work safely from heights when necessary. The employee must adhere to safe lifting techniques, follow proper training for learned job hazards and ergonomic risk factors, participate in the departmental stretching program, and maintain an overall safe working environment.
Other: Must be able to communicate effectively both verbally and in writing. Must be 21 or older.
*Reasonable accommodations will be made for those who require it.
HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.
$32k-40k yearly est. 6d ago
Customer Service Rep(02055) - 609 N Water St
Domino's Franchise
Customer service representative job in Black River Falls, WI
Creating great family-like unified teams that are well equipped to serve our Domino's experience to the communities from shore to shore - our pizza in round, we have crust, sauce, cheese and toppings... just like each of our competitors. The difference is, we have incredible team members! This is what sets us apart from our competition. That's right! It's our employees!!!
Job Description
CustomerServiceRepresentative
We are seeking part-time candidates who will work 3-4 hour shifts 3- 4 days a week, assisting during our lunch and dinner rushes. We also have full-time positions available.
Our CustomerServiceRepresentatives are high energy candidates who love people, have a friendly voice, and are motivated! They bring smiles, laughter, and love to our customers and represent a welcoming face for our Locally Owned Domino's Pizza. They are the best candidates who represent our brand!
As a CustomerServiceRepresentative, you will be welcoming customers over the phone or in person, sharing our menu with the customers, and taking their orders. Other duties include pre-rush prep, cleaning, pizza making, oven tending, and expediting delivery orders, all done after proper training and time.
Qualifications
Must be at least 16yrs old
Additional Information
All your information will be kept confidential according to EEO guidelines.
$29k-38k yearly est. 15d ago
Inside Sales Representative
Ventek Solutions LLC
Customer service representative job in Eau Claire, WI
Job Description
Ventek Solutions is a leading manufacturer of engineered shape molded foam components, protective packaging, and multi-material assembly solutions.
As we continue to grow, we are looking for an experienced and results-driven Inside Sales Representative to join our team and further strengthen our position in the market.
Position Overview:
The Inside Sales Representative is responsible for new business development opportunities as well as managing existing customer accounts. This role requires a proactive, self-motivated individual who can build strong relationships with clients, understand their business needs, and provide tailored solutions. The ideal candidate will have experience in B2B sales within the integrated materials, plastics and/or molded foam sectors.
This role is based out of our Eau Claire, WI plant and candidates must be currently living in the Eau Claire area or willing to relocate to this area. (No relocation assistance is provided).
Duties and Responsibilities:
Supporting New Lead Generation and managing the existing book of business by researching the web and other databases for new leads; managing and qualifying inbound leads (website, sales email, sales phone); using tools to qualify leads and find first contact for outside sales reps.
CustomerService - Process and communicate customer complaints / issues. Work with the rest of the team to ensure proper resolutions are completed (i.e. credits, replacement material, etc.).
Sample Process - Support the sample process; put together samples / marketing materials, ship samples.
Pricing - responsible for putting together customer price sheets and communication for review. Running the pricing calculator for new customers / new profiles for review.
Quotes - responsible for putting together quotes to support your book of business
Data Management / Reporting - produce weekly reporting; providing the preliminary sales and forecasts for review.
Collaborate with internal teams to ensure product availability, timely delivery, relay customer feedback and provide superior customerservice.
Perform other duties as assigned.
Required Skills / Abilities:
Proven track record of providing excellent customerservice while building client relationships.
B2B sales experience within the packaging industry, with integrated materials, plastics and/or molded foam sectors being a big plus.
Strong business acumen with experience in Engineering and/or Packaging is preferred.
Excellent communication, negotiation, and presentation skills.
Ability to work independently, manage time effectively, and travel as required.
Ability to function well in a high-paced and at times stressful environment.
Proficient with CRM software (e.g. Salesforce), Microsoft Office Suite or related software.
Education and Experience:
Associate's degree in Business or relevant work experience required, Bachelor's degree in Business or a related field preferred.
Minimum of 3-5 years of experience in inside B2B sales.
$35k-57k yearly est. 29d ago
Inside Sales Representative (Stanley, WI)
Ambassador Supply LLC
Customer service representative job in Stanley, WI
Job DescriptionDescription:
Hixwood Metal is Wisconsin's premier source for all your coil, blank flat stock, slit coil, agricultural, pole barn, shed and building supply needs. We specialize in supplying the industry with products that are at the top of the spectrum. We have been proudly serving West Central Wisconsin with quality building components since 1998.
Position Purpose: Become part of a successful sales team playing a fundamental role in achieving customer acquisition and revenue growth objectives.
The job requirements include but are not limited to the following:
Core Value Expectations:
• Actively pursue high character, high trust, and high performance personally, corporately, and in all aspects of the position.
• Provide distinctive quality and unparalleled customerservice both internally and externally.
• Demonstrate and promote integrity, respect, and teamwork.
• Invite others to help you grow through living authentically with nothing to prove, lose or hide.
• Evidence humility by actively receiving teaching and mentoring.
Primary Role Expectations:
• Source new sales through inbound lead follow-up and outbound cold calls and emails.
• Provide customers with quotes and pricing.
• Close sales and achieve goals.
• Answer phone calls, emails and in-person sales inquiries from customers.
• Work directly with customers to understand their needs and expectations.
• Ability to handle several accounts simultaneously.
• Maintain and expand your database of prospects.
• Learn and use enterprise resource planning (ERP) system, CRM system (Hubspot), and estimating software (Smart Build).
• Work as a team player by assisting the sales department as needed.
• Manage your accounts, collecting receivables within 30 days of project completion.
• Assist as needed with training incoming customerservicerepresentatives.
• Actively participate in trade shows and other industry events.
• Provide all customer feedback to the Sales Development Manager.
• Occasional travel to customer site.
• Other duties as assigned.
Requirements:
Qualifications:
• Great customerservice skills are a must!
• Previous experience in the construction or building materials industry.
• Excellent communication and interpersonal skills with a positive attitude.
• Outstanding organizational skills with the ability to multi-task.
• Ability to work with little supervision in a fast-paced environment and manage time effectively.
• Proven inside sales experience is a plus.
• Strong problem-solving skills and the ability to exercise sound judgement and make decisions.
• Need to be independent, self-motivated and a team player.
• Must have mathematical skills commensurate with position.
• Strong phone presence with experience dialing dozens of calls per day.
• Strong listening and presentation skills.
• Experience with Office Productivity Tools (Word, Excel, PowerPoint, Outlook).
Education and Experience Requirements:
• High school diploma or GED.
• At least one year of inside sales experience is preferred.
Physical Requirements:
• Must be able to lift at least 25 lbs.
Walking, standing, and sitting for long periods of time.
Other Aspects:
General:
• Job Type: Full-time; Exempt
• Base salary + commission
• Commission & bonus per annual agreement
• Bi-weekly pay
Schedule:
• Present during current Hixwood hours, generally 6:30am - 4:30pm w/ some Saturday mornings.
Benefits:
• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Health savings account
• AFLAC
• Paid time off
• Holiday pay
• Voluntary life insurance
• Voluntary disability insurances
Work Location: • Stanley, WI location Work Remotely: • No
$35k-57k yearly est. 11d ago
Customer Service Coordinator
Valley Craft 3.5
Customer service representative job in Lake City, MN
Job DescriptionValley Craft Industries , a part of the Ballymore Company and has been doing business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft Industries has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently.
What Were Looking For
A driven, energetic, and outgoing CustomerServiceRepresentative to develop and maintain our front line relationship with our valued customers. We are looking for an ambitious, energetic, and out-going person to join our team and help us continue to provide the best service to our customers that Valley Craft is known for. The ideal candidate has a passion for putting the customer first and thrives in a fast-paced multi-tasking environment.
What We Offer
BENEFITS:
Competitive Salary based on experience
PTO
Nine (9) Paid Holidays
Medical, Dental, Vision
401K plan
Friendly, Collaborative Team Environment
Personal and Professional Growth Potential
Great work-life balance
JOB RESPONSIBILITIES
Create a positive experience for all VCI customers and potential customers
Effective and timely communication via phone and email
Respond and address customer inquiries such as product specifications, pricing, and availability
Handle aspects of quotes, order entry, RMAs, technical support, and other daily tasks
Perform organized data entry with attention to detail
Educate customers, review their needs analysis, and provide solutions
Problem solve and generate practical and sensible solutions with your customers and colleagues
Multitask and adapt in order to complete various changes requests accurately and in a timely manner
Work as an extension of the sales department with incoming and outgoing sales needs
Perform customer satisfaction surveys, quote follow up and customer engagement needs via phone/email
Develop and maintain a comprehensive understanding of VCIs products and processes
Collaborate and work closely with sales and other departments to provide additional support
Be an active team player throughout VCI in order to achieve wider customer and company objectives
Maintain positive attitude and open line of communication with customers, co-workers and management
Provide feedback and continuous improvement opportunities to management and cross-functional teams
Input and track metrics within customer management database
Perform other related duties as assigned
QUALIFICATIONS
High school diploma or equivalent experience
2+ years of successful customerservice experience is preferred
Excellent listening, verbal, written and interpersonal communication skills
Strong technical aptitude and customerservice skills
Self-motivated, organized, detail-oriented, and strong work ethic
Excellent PC and internet skills, including experience using Microsoft Office, Outlook, and Excel
Work well individually or as a team, while multitasking and prioritizing in a fast-paced environment
A consultative solution-based customerservice methodology
Adaptable and coachable, seeking feedback to incorporate into daily work style
Experience with ERP/CRM systems; Oracle NetSuite or Epicor is a plus but not required
Sales support experience is a plus but not required
$34k-43k yearly est. 29d ago
Customer Service Advisor - Lake Hallie WI - Jiffy Lube Multicare
Stonebriar Auto Services
Customer service representative job in Chippewa Falls, WI
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called CustomerService Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$29k-35k yearly est. 6d ago
Customer Service Representative
Citizens State Bank 3.4
Customer service representative job in Chippewa Falls, WI
Work for a company where employees make the difference and opportunity awaits !
Something is happening at Citizens State Bank (of Cadott, Chippewa, Cornell, Stanley, Prentice & Stratford), employees are accomplishing things never thought possible!
Our CustomerServiceRepresentative position is vital to our company! CustomerServiceRepresentatives are the face of the company, helping customers with processing transactions and opening accounts, while also looking for opportunities to better help them achieve their dreams! Our mission of “relationships built on trust” starts with our CSRs and the impact that they make on our customers.
Development and advancement programs available to grow career and earning potential.
Citizens State Bank is looking for talented, motivated, sales-oriented individuals to join our team. We are looking for individuals interested in working for a company that values employee development, goals, accountability, results, reward and recognition, and growth! Come challenge yourself at Citizens State Bank. Qualified applicants will have an aptitude for helping people through positive interaction and the ability to recommend solutions.
Does this sound like you? Apply today!
About Citizens State Bank:
At Citizens State Bank, employees are our most important asset. We value employee input and ideas and partner to help our employees develop and flourish. Citizens State Bank is a well-established $140 million-dollar community bank impacting the communities of Cadott, Chippewa Falls, and Cornell.
At Citizens State Bank, you receive competitive wages and benefits :
401K program with match and elective contribution options and an employer sponsored profit sharing
Over 15 days of PTO in your first year with a progressive scale as your longevity grows
Health (with a near site clinic), dental, and vision benefits
100% employer paid Long-term disability, short-term disability, life insurance, AD&D, and an EAP
Health Savings options
Voluntary Accident Plans
$28k-37k yearly est. Auto-Apply 60d+ ago
Learn more about customer service representative jobs
How much does a customer service representative earn in Eau Claire, WI?
The average customer service representative in Eau Claire, WI earns between $26,000 and $42,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in Eau Claire, WI
$33,000
What are the biggest employers of Customer Service Representatives in Eau Claire, WI?
The biggest employers of Customer Service Representatives in Eau Claire, WI are: