Client Relationship Consultant I - Banner Bank
Customer Service Representative Job 26 miles from El Cajon
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.
Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.
More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years.
With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.
As a Client Relationship Consultant you will provide exceptional client service while engaging in sales and service activities at branch locations. Open accounts, assist with processing Banker transactions, cross-sell Bank products and services, take applications for and book loans, perform account and client profile maintenance, and respond to questions regarding client accounts. You'll also present tailored solutions that meet the client's specific financial needs or refer clients to other lines of business as appropriate.
Client Relationship Consultant Requirements
1 or more years of Client Relationship Consultant experience or similar experience required
NMLS registration or ability to obtain required
A passion for providing superior client service
Ability to analyze client needs and make appropriate recommendations based on financial data
Effective communication and advisory ability
Our Process
Complete a simple application and answer a few questions
Take a quick assessment that gives us a little more insight on your work style
Have a phone interview with the manager or recruiter
Have an on-site interview with the manager and another key member or two of the team
Get an offer if it's the right fit for you and Banner
Start working after a background check and kick-off an amazing career
Compensation & Benefits
Targeted starting hourly range (based on experience): $19.56 - $27.39/hr
Incentive potential
Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
Paid vacation time, sick time and 11 company paid holidays
401k (with up to 4% match)
Tuition reimbursement
Get more information at: Employee Benefits | Banner Bank
Customer Service Representative
Customer Service Representative Job In El Cajon, CA
About the Company
As a life science company and a leading supplier to global research markets, we offer a comprehensive product portfolio along with outstanding hands-on customer service to ensure every laboratory has the tools and support they need. Our markets include pharmaceutical and biotechnology businesses, research institutions, hospitals, reference labs, and more.
Be part of making a difference
At Genesee, we believe we can help improve our communities and transform the world through science. Our shared desire to make a difference is what drives and inspires us. We are a fast-growing, dynamic team that listens to each other and embraces collaboration. We foster an open, friendly work environment and show up for one another every day.
Job Description
Role: Customer Service Representative
Reports to: Supervisor, Customer Service
FLSA: Non-Exempt
Location: El Cajon, CA-Hybrid
Why this role is important at Genesee Scientific?
Customers are at the center of everything we do. Customer Experience Representatives are responsible for working through multiple service channels to consistently provide the highest level of customer satisfaction. This role is a key member of the Customer Experience team, responding to all our scientific customers around the world.
What will you do:
Maintains and attracts potential customers by handling customer communication (emails, calls, click-to-chat) relating to service status or challenges, concerns, issues within the network.
Handles inbound sales and customer communication (calls, emails, click to chat) in the processing, expediting, and troubleshooting of customer orders.
Owns the customer request and experience from initiation to conclusion.
Actively listen and identify customer needs and concerns to effectively provide top tier service.
Assists customers in buying decisions, consistently recognizing, and offering cross-sell/upsell opportunities.
Processes, via computer, all customer requests. Utilizes multiple and often complex systems, programs, and monitors in order to research information.
Researches and resolves customer issues, expedites back orders, handles requests for returns and other special requests. Resolve product or service problems by clari
fying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Processes and updates customer orders/quotes and/or changes orders/quotes in a timely and accurate manner meeting departmental productivity metrics.
Proactively interacts with outside sales force to ensure regular communication on pricing and other customer concerns. Provides high-level, quality service, closely aligned with sales, to enable sales growth.
Follows up with Sales Department, suppliers, and customers on any outstanding issues.
Looks for opportunities to provide solutions.
Makes recommendations on areas for process improvement.
Make decisions based on policies and past precedence, seeking guidance, as necessary.
Performs other duties as assigned.
Requirements:
High School diploma required.
Requires a minimum of 0-2+ years related work experience (i.e., customer services, telephone experience).
Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint, Outlook, and Teams.
Able to work in multiple systems concurrently, often using multiple monitors.
Must possess strong interpersonal skills, positive demeanor, and have the professional mannerisms to hold oneself in any customer situation.
Resourceful with excellent critical thinking skills; must be detail oriented, self-motivated able to multitask.
Ability to understand the sales process and purchasing cycle and aptitude to learn and comprehend scientific vocabulary/terminology.
Results orientated, strong work ethic and an ability to excel within a rapidly changing and growing organization.
Excellent communication skills, both written and verbal, to clearly and concisely communicate to all levels of the organization.
Thrives in a fast-paced, collaborative environment. Works efficiently within deadlines.
At Genesee Scientific, you can have a good job that can grow into a great career. We offer:
Training and career development, with onboarding programs for new employees
Financial security through competitive compensation and 401(k) retirement savings
Health care and well-being programs including medical, dental, vision and an employee assistance program (EAP).
Paid time off, sick time and 12 Paid Holidays and a floating holiday
The stability of a company with a record of strong financial performance and history of being actively involved in local communities.
Genesee Scientific is proud to be an Equal Employment Opportunity employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
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Licensed Insurance Customer Service / Sales
Customer Service Representative Job 13 miles from El Cajon
Salary: $21.0 - $21.0/hour Experience: 0 Year(s) Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Sales Representative - State Farm Agent Team Member. Active Property and Casualty license is required.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Base Pay plus Commission
Annual Bonus (based on meeting p roduction goals)
Paid Time Off (2 weeks accrual after 90 days)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
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Customer Service Maintenance Technician
Customer Service Representative Job 34 miles from El Cajon
We are seeking a Customer Service Maintenance Technician who will be responsible for safely installing, maintaining, inspecting, and removing all types of liquid and/or gaseous cryogenic supply systems. The Customer Service Maintenance Technician is responsible for ensuring that the cryogenic supply system operates reliably and satisfies the customer's end use requirements. Technicians are responsible for performing the following routine tasks: Pipefitting, rotating equipment PMs, electrical analysis on system components, oxygen cleaning of new components, and troubleshooting of refrigeration systems.
Responsibilities:
The technician must have a professional personality to communicate with sales representatives, customer personnel, and internal maintenance planning groups.
Must possess the following set of core skills:
Ability to read prints and schematics.
Understand materials of construction and general system layout.
Understanding of various system components (regulators, valves, solenoids, pressure relief devices, etc.).
Must be an organized self-starter that can plan his/her daily workload.
Requires computer proficiency including, but not limited to: Microsoft Word, Excel, PowerPoint, Outlook, internet searches, smart phones, tablets, and handheld data entry devices.
Working Conditions:
This position reports remotely to the Customer Service Maintenance Superintendent located at the Ontario, CA facility. Work territory includes areas in Central and Northern California territory. The candidate must reside within proximity to this territory of coverage.
Technician works an 8-hour day with overtime as needed. The technician is on call 24 hours/day, 7 days/week except for approved holidays and paid time off. Job requires a valid Driver's License and candidate must be able to safely operate a company service vehicle in all types of weather.
The company will train the candidate at our National Training Center located in East Chicago, IN with class sessions usually lasting a week in duration. We require our employees to be team players and safety is part of our everyday culture. Training classes are at the collegiate level and are designed to develop competence in the following topics: Bulk Atmospheric Gas (BAG) Systems, Hydrogen systems, CO2 systems, high pressure pumping systems, electrical AC/DC, 600 Volt Level 1 and 2, pipe joining, technical cleaning, and NITC/ medical install certification.
Qualifications:
High School Diploma/GED
Valid Driver's License
Entry level, 2+ years installation, maintenance, repair of mechanical and electrical systems.
Must be technologically savvy and can use the above-mentioned software and devices.
Refrigeration/HVAC or cryogenic experience preferred but not required.
About Linde:
Linde is a leading global industrial gases and engineering company with 2023 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet.
The company serves a variety of end markets including aerospace, chemicals, food and beverage, electronics, energy, healthcare, manufacturing, and primary metals. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions.
For more information about the company and its products and services, please visit ************* .
We offer a comprehensive competitive benefits package including paid holidays and vacation, health, dental, disability, life insurance, 401(k) (with matching), and pension benefits.
At Linde, we strive to create a work environment that treats all employees with respect, supports new thoughts and ideas, encourages growth and development, celebrates our differences, and embraces inclusion. Linde is committed to remaining an employer of choice for the diverse, ever-increasing pool of global talent.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
Linde thanks all applicants in advance for their interest; however, only those applicants who are being considered for an interview will be contacted.
Pay commensurate with experience. Open to pay range $53,301 - $78,175.
Senior Client Service Representative
Customer Service Representative Job 13 miles from El Cajon
The role at a glance:
As a member of the P&C team, the Senior Client Service Representative is focused on delivering comprehensive support and solutions for assigned clients. This role supports the Account Managers by addressing client inquiries and resolving insurance issues of various complexity. As a Sr. CSR, you will develop expertise in insurance policies, coverage, and risk management, enabling you to protect and advocate for clients effectively. Additionally, this role offers opportunities to mentor junior staff, build strong client relationships, and aid with policy management and retention for complex accounts to ensure smooth team operations.
What you can expect to do:
Handle medium to complex policy changes, including processing premium-bearing endorsements, delivery, and follow-ups.
Issue and manage COIs for assigned clients and review junior staff COIs for accuracy.
Run and review accounts receivable reports for assigned clients.
Manage client billing inquiries, including direct and agency billing, and handle check requests and complex journal entries.
Correct AMS360 billing errors and ensure accurate and timely updates in AMS360.
Coordinate policy reviews, renewals, and processing, including auto-renewal policies and updates in systems.
Prepare and submit bind requests to carriers, manage binder extensions, and track submissions.
Conduct marketing activities from start to finish for small accounts, including requesting updated exposures, preparing marketing summary sheets, and running exposure check-ins.
Create proposals, handle online rating, and calculate rates for various coverages, including Workers' Compensation.
Leverage insurance knowledge and communication skills to answer client inquiries regarding their insurance policies and resolve issues by coordinating with carriers.
Guide and mentor junior staff and new hires on team, helping them acclimate to their roles.
Assist other team members in balancing workloads when needed and providing backup for other team members during their absence.
What Success Looks Like:
By 90 days, you are comfortable with our platforms, taking initiative, and asking questions.
You consistently meet KPIs, such as issuing 90% of COIs for review within 6-24 working hours, completing 90% of pre-marketing tasks by their due date, and ensuring 100% of binders are extended before expiration.
By 12 months, you'll manage monoline renewals and billing processes independently, run and take proactive actions on reports, and maintain 100% accuracy in AMS360.
You communicate proactively about any challenges in meeting deadlines, fostering accountability and transparency.
Provide effective support and backup to other team members when needed, ensuring minimal disruption to team operations.
Able to think deeper about the work you are doing and provide recommendations on the next steps and mentor junior staff as you grow in your role.
Please reference the “What Does Success Look Like - Sr. CSR” document for a full list.
Compensation:
$70,000 - $90,000 annually
Work Environment:
This position operates in a typical office environment. The office areas includes cubicles and open workspaces. The noise level is generally low to moderate. Employees are expected to work on computers and communicate in person or via phone and email.
Physical Demands:
While performing the duties of this job, the employee may be regularly required to sit, stand, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard. Specific vision abilities required by the job include close vision (working on a computer) and the ability to adjust focus. This role is also required to lift, push, pull, and carry items up to 40 pounds occasionally. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Insurance Customer Service Rep
Customer Service Representative Job 26 miles from El Cajon
Licensed Insurance Customer Service Rep
Khasim Insurance is hiring a Farmers Insurance Licensed Customer Service Reps. Prior insurance agency sales experience with an insurance license is required. We will train all new candidates.
Great opportunities to advance with great compensation
No Weekends
Late Start (9:00AM-6PM)
Paid Time Off and Paid Holidays
Paid Training
**If a good fit and meet the job requirements, please complete the assessment to be considered further for this position.**
Starting Salary Range: $62,400.00 per year +Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Retirement Plan
Requirements
INSURANCE INDUSTRY EXPERIENCE REQUIRED WITH INSURANCE LICENSE!
Must be able to communicate with Spanish Speaking Clients Fluently
Works well in a fast-paced environment
Confident, self-starter who works well independently.
Career-minded vision.
Great Customer Service Skills.
Driven and goal-oriented individual.
Ability to tactfully handle stressful and difficult situations
Problem-solving Capabilities
Works well with others
Can handle high-pressure situations and environments
Responsibilities
Meet new business production goals and objectives as established
Establish and create relationships with a center of influences
Solicit new business via telephone, networks, and other lead sources
Develop Insurance quotes and present to prospective clients
Service in force clients
Company Location:
1310 E Valley Parkway Suite 104 Escondido, CA 92027
About Us
We are an award-winning premier insurance agency specializing in Home, Life, Auto, and Commercial insurance. Our dedicated staff work incredibly hard to ensure that our clients are completely satisfied! We only hire the best and most dedicated employees to our team.
Technical Service Representative
Customer Service Representative Job 13 miles from El Cajon
Field Technical Services Representative
About the Job
Spears Manufacturing Co. needs a self motivated and strong communicator for a Field Technical Services Representative position. Strong mechanical aptitude and ability to travel required. Position will be for the Long Beach , Harbor Cities, Orange County and San Diego County areas..
Qualified candidates must live in San Diego and have a minimum of 2 years experience with pipe and fittings.
PRIMARY RESPONSIBILITIES:
· This position entails calling on engineers, contractors and end users for the purpose of technical assistance, training and specification of Spears products.
· Conduct product education and training seminars for end users, designers, distributors, contractors etc… as requested while continuing to educate himself/herself on Spears products.
· Assist end users, specifying entities, design firms, code authorities etc… with product specifications and code approvals.
· Assist end users and contractors with jobsite failure analysis and hands-on work assignments when required.
· Handle difficult situations with professionalism and tact.
REQUIREMENTS:
· A self-starter with the ability to learn quickly.
· The ability to work with a strong sense of urgency.
· Basic negotiation skills.
· Self-motivated, detail-oriented and organized.
· Strong mechanical aptitude.
· Computer literate.
· Able to multi-task and prioritize.
· Excellent analytical and problem solving skills, combined with the ability to provide quick resolution to problems.
· Ability to travel within territory and outside territory when required.
Please send resumes to: ********************
ABOUT SPEARS MANUFACTURING CO.:
• Established in 1969 Spears is a leading U.S. manufacturer of plastic pressure pipe fittings & valves. For more information, please visit: **************
Client Services Representative
Customer Service Representative Job 13 miles from El Cajon
This person supports Financial Advisors (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This person works directly with the Registered Representative(s) to prepare and process client paperwork, perform client financial transactions, maintain client relationships, schedule appointments, and communicate with clients and financial companies. This role can also be the first step of the career pathing program to future opportunities that require industry experience and licenses (Insurance, FINRA Series 7, & 66 or 63/65 combo). This is a PART-TIME position.
What You Will Do:
Act as a liaison between the registered representatives and their clients.
Answer phones, schedule appointments, and prepare materials for client meetings.
Aid registered representatives in preparing client illustrations, graphs, charts, reports, etc. for registered representative presentations and appointment with clients.
Prepare and complete client paperwork and follow up tasks to support registered representative.
Spend time with clients on the phone, via virtual visits and in person to ensure client service level needs are met.
Organize client events and follow up tasks.
Maintain client records and retention management within corporate requirements.
Conduct proactive outreach to clients and registered representatives on time sensitive activities (e.g., RMDs, Client's Quarterly/Annual Reviews).
Assume ownership of inquiries and requests; communicate with internal Cetera departments to ensure clients' expectations for timely service delivery are met.
Educate clients on account services, capabilities, and new technology.
Complete required corporate training on new technologies and follow implementation guidelines.
Maintain compliance guidelines, client communication notes in AdviceWorks/SmartWorks and Redtail while following Cetera standards in a timely manner.
Work with Advisor(s) through weekly meetings to help maintain Advisors Business Plan process, tasks, marketing, and client communication expectations and follow up processes.
What You Will Have:
High School Diploma or GED
Experience in an administrative or customer service role
Strong time management skills
Excellent written and verbal communication skills
Proficient in Microsoft Office tools (Word, Excel & PowerPoint) and ability to learn new programs
What is Nice to Have:
Previous experience in assisting Registered Representatives/Financial Advisors
Financial services and/or banking background
Bachelor's degree in Finance, Business, Marketing, or Communications
Attention to detail, excellent organization skills, ability to multi-task and produce timely results in a fast-paced work environment
Able to manage own workflow and priorities, and can accommodate unexpected requests or needs from Advisors
Self-starter, productive, works well with a team and independently
Professional and positive attitude, friendly demeanor both in-person and by telephone
Trustworthy; uses discretion with confidential information
Listens well to instruction and consistently retains details
The base annual salary range for this role is $18/hr to $25/hr, plus a competitive performance-based bonus. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations.
#LI-ONSITE
Customer Service Representative
Customer Service Representative Job 13 miles from El Cajon
Opportunity to join the team at a well-established distributor for the marine transportation industry! In this role, you will be responsible for maintaining customer relationships by following client requirements for time service, follow-up, deliveries and quality. This is a 100% on-site, M-F, 7:30am-4pm, temp-to-hire opportunity!
Duties and Responsibilities:
Answer and route emails & telephone calls
Review of all customer requests for quotes
Research and locate parts for customer quotes (material chasing)
Enter quotes into QuickBooks
Email customer quotes & follow up
Respond to customer emails/calls
Receive and review customer purchase orders for accuracy
Order parts and materials to fulfill customer order
Organize and maintain system for all customer/vendor correspondence
Contacting vendors for shipment dates
Scan documents and drawings as needed
Create or maintain reports as needed
Scanning & organizing electronic files
Filing
Flexibility to take on any new company or customer work as assigned
Qualifications:
High School Diploma
6+ months of related experience
Microsoft Office and some QuickBooks knowledge
Helpful to others (co-workers, customers, company)
Strong written and verbal skills
Customer service skills
Multi-tasking skills are critical
Strong online research abilities
Must be very organized, fast, and efficient
Ability to work in a team environment
Quality work, detailed and accurate
Time Management
Basic Math Aptitude
Must be authorized to work in the U.S.A.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.
REQUESTING AN ACCOMODATION
Suna Solutions is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Suna Solutions and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Suna Solutions and have accommodation needs for a disability or religious observance, please call us at ****************, send us an email or speak with your recruiter.
PAY TRANSPARENCY POLICY STATEMENT
Compensation for roles at Suna Solutions varies depending on a wide array of factors including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington as set forth below.
Pay Range: $20-$21/hr.
Customer Service Representative
Customer Service Representative Job 13 miles from El Cajon
Our team is Growing!
Are you passionate about plants and customer service? Join our locally owned garden center as a Full-Time Customer Service Associate! We're looking for an enthusiastic individual to be part of our energetic and fun-loving team.
Key Responsibilities:
Answer gardening questions in person and over the phone
Assist customers in finding the plants and supplies they need
Recommend plants, soils, fertilizers, and other gardening products
Identify plants, pests, and plant diseases
Care for plants and maintain attractive displays
Greet customers warmly and provide exceptional service
Collaborate with a team of friendly, high-spirited individuals
What We're Looking For:
Knowledge of plants, landscaping, or horticulture (prior nursery/garden center or horticulture industry experience required)
Positive attitude and friendly, outgoing personality
Enjoyment in working with diverse customers
Reliability and commitment to scheduled shifts
What We Offer:
A fun, friendly workplace surrounded by beautiful plants and flowers
Full benefits package after probation, including health, dental, and vision insurance
Sick leave, holiday pay, and vacation pay
Opportunities for learning and growth within the team
If you're eager to share your love of gardening and provide exceptional service, we want to hear from you! Apply today to become part of our vibrant community!
Company benefits include medical, dental, vision and life insurance, 401(k), vacation and sick pay.
Customer Service Representative
Customer Service Representative Job 13 miles from El Cajon
We are looking for a qualified customer service representative (CSR) to join our team. You will provide support to our business development representatives and respond to customer and prospect queries. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary.
Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should also be able to interpret sales metrics and be goal-oriented. We expect you to perform well in a team environment and have exceptional people skills.
Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations. This position does not involve cold calling but does involve communication with warm leads. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Office address: 630 1st Ave, San Diego, CA 92101
Employment is contingent on obtaining CA DOJ Finger Rolling Certification
Responsibilities
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Aid with mail room operations such as packaging, shipping and receiving mail
Assist with walk in fingerprinting servicing clients
and other duties as assigned.
Requirements and Skills
Proven work experience as a customer service rep or sales support associate
Proficiency with MS Office Suite, particularly MS Excel
In-depth understanding of sales principles and customer service practices
Excellent communication skills
Analytical and multitasking skills
Teamwork and motivational skills
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Job Type: Full-time
Pay: $17.50 - $19.00 per hour
Expected hours: 40 per week
Schedule: Monday - Friday; 9:00am-5:30pm
Work Location: In person (Required)
Bilingual Call Center Agent
Customer Service Representative Job 36 miles from El Cajon
Our client located in Carlsbad, CA is looking to expand their brand new call center with 2 call center agents. This is a fantastic temp to hire opportunity with a fast growing company.
Answer incoming calls and place outbound calls to patients and doctor's offices, answer inquiries and questions, handle health insurance information, provide information, create leads, and book appointments with doctor offices.
ESSENTIAL JOB FUNCTIONS INCLUDED BUT NOT LIMIT TO:
Answer calls and respond to emails.
Handle customer inquiries both telephonically and by email. Research required information using available resources. Manage and resolve patients' inquiries.
Provide customers with skin therapy and service information. Update existing patients' data.
Identify and escalate issues.
Route calls to appropriate resources when applicable. Follow-up patient calls.
Document all call information according to standard operating procedures. Create leads, book appointments.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Reservations Sales Agent
Customer Service Representative Job 13 miles from El Cajon
Now Hiring: Reservation Agent at Kobey's Swap Meet
Join the Kobey's Swap Meet Family!
We are looking for a full-time Reservation Agent to manage vendor reservations and assist with special events, marketing, and planning. If you have strong customer service skills, are social media savvy, and enjoy working in a dynamic, family-run business, we'd love to hear from you!
Position Details:
Schedule:
Thursday: 9:30 AM - 4:30 PM
Friday: 8:30 AM - 3:30 PM
Saturday & Sunday: 6:30 AM - 3:30 PM
Location: Corporate office & on-site box office
Additional Opportunities:
Overtime available for those looking to earn extra hours
One remote workday per week for a 5-day schedule
Key Responsibilities:
Manage vendor reservations in person, over the phone, and online
Handle digital reservations via Instagram Direct Messaging
Assist with special event planning, marketing, and promotions
Provide exceptional customer service to vendors and shoppers
Work collaboratively with the team to enhance the vendor experience
Utilize social media and digital platforms to engage with vendors and promote the swap meet
What We're Looking For:
Strong customer service and communication skills
Social media savvy, especially with Instagram
Computer proficiency and ability to manage digital reservations
Self-driven leader who thrives in a fast-paced environment
Team player who enjoys being part of a family business
What We Offer:
Health benefits
401(k) matching program
Dental benefits
Life insurance
Opportunities for overtime & one remote workday per week
The chance to be an integral part of the Kobey's Swap Meet family
To Apply: Email your resume and a short introduction about why you'd be a great fit to.
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 30 - 40 per week
Inside Sales Representative
Customer Service Representative Job 13 miles from El Cajon
Industrial Metal Supply, the Southwest's leading distributor of metal products and accessories, is expanding its presence in the Inland Empire. Do you have knowledge and/or experience or related transferable skills in the building material, metal, plastic, or industrial distribution industries? If so, read on!
Industrial Metal Supply is seeking a proven Inside Sales professional to join our team in San Diego, CA. Our ideal candidate is skilled at providing material quotes to customers, has good phone/email etiquette, demonstrates sound math skills, and works well with a team. This is a challenging, yet rewarding position designed to launch a long-term career here at Industrial Metal Supply.
WHAT YOU WILL DO
Establish, meet, and exceed sales and gross profit targets set by the Inside Sales and/or Branch Manager.
Interact with customers via phone and/or email quoting and selling IMS metal offerings.
Provide timely follow up and accurate completion of all required administrative duties/items.
Work collaboratively with IMS customers in providing superior customer service ongoing.
WHAT YOU WILL NEED
Proficient with negotiating, following up on, and turning sales quotes into orders while multi-tasking in a fast-paced office environment.
Strong technical aptitude and demonstrated understanding of metal, plastic, or similar industry.
Knowledge of best practices related to sales, quotes, and customer service.
Strong Interpersonal Skills - articulate communicator, with professional appearance, and demeanor.
Decision-making abilities with excellent customer service, verbal, and written communication skills.
Competent computer skills with demonstrated proficiency in Microsoft Office (Word, Excel, etc.).
WHAT'S IN IT FOR YOU
Competitive compensation package
Excellent medical, dental, and vision benefits
Training and Advancement opportunities
Paid College Courses
Paid time off
Company-paid life and disability
Company matching 401(K) plan up to 6%
Employee Incentive Programs (i.e., bonuses)
**************************************
Customer Service Associate
Customer Service Representative Job 51 miles from El Cajon
We are looking for positive, energetic and devoted Customer Service Representatives to join our expanding company. Our company has an excellent work culture and environment with opportunities to grow into a rewarding career. As a Customer Service Representative you must demonstrate unmatched interpersonal skills and represent yourself and the company in the highest level of professionalism. We have developed a reputation for attracting individuals who are passionate about providing extraordinary customer service and who excel in a performance driven environment.
As our company's Customer Service Representative, you will be the person who develops a positive relationship between our potential and existing customers. Representatives in our company play an important role in the growth of our company and must have the essential skills required to continue that growth with our client base. We are looking for associates who have great communication skills and have a positive, goal-oriented attitude to join our team.
Responsibilities will include:
Assist customers in finding what they are looking for and determining which products best suit their needs
Continually improve their customer service skills
Learn and be knowledgeable about the company's products
Work with co-workers to maximize customer satisfaction
Create valuable and trusting relationship with customers
Attend and engage in team meetings
Requirements:
Friendly and Professional demeanor
Positive Attitude is a must
Minimum of a High School degree
Physical ability to stand and walk for extended periods of time
Provide exceptional customer support
Assist current customers with product questions and provide in-person product presentations
Align customers needs with our products
Schedule and Pay:
Monday-Friday
Flexible Schedule
$750/week per company agreement
Full Time
Telephone Psychic Readers
Customer Service Representative Job 13 miles from El Cajon
Independent contractor position available for skilled psychic readers working for an upscale psychic network. No hold times, yearly increases, and opportunity for growth. All applicants will be tested. Serious inquiries only. Render services from home by phone.
Customer Service Representative - El Cajon
Customer Service Representative Job In El Cajon, CA
Job Details 48 El Cajon - El Cajon, CA Full Time DayDescription
You will be working as part of a team in a high energy, fast paced, environment working with our customers and filling their orders. Our customers are heating and air conditioning Contractors. Our job is to help them get everything they need to complete each of their jobs as quickly as possible. We are looking for people to join our team that simply love to help people. At Geary Pacific helping people is a team sport. No experience? No problem! We will teach you everything you need to know while working alongside others that truly enjoy what they are doing.
The position reports to the Branch Manager.
Key Tasks:
Inbound & Outbound calls
Generating sales orders and quotes
Product Merchandising
Order Picking and receiving
Benefits: We provide an extensive benefits program that includes: Medical; Dental; Vision; Life and Long Term Disability Insurance; 401k with matching; Profit Sharing; Paid vacation, Personal Time, and Paid Holidays.
A little bit about us....... Geary Pacific Supply is headquartered in Anaheim, CA. and was established in 1961. We provide heating, air conditioning, and ventilation products to the Contractors that install and service the products. Our company culture is focused on providing our customers, suppliers, and teammates with professional, knowledgeable, and friendly service. Learn more about us at *************************************
Please click on the video link to see what it is like to be part of the Geary Pacific Team. ****************************
$18-25/hour
Expert Consultant, Customer Insights
Customer Service Representative Job 13 miles from El Cajon
Locations: Dallas | Denver | Chicago | Boston | New York | Brooklyn | Summit | Washington | Detroit | Minneapolis | Atlanta | Austin | Miami | Durham | Houston | San Francisco | Seattle | Los Angeles | San Diego Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
Thanks to digital advances, companies know more about the intentions of their customers than ever before. CCI Experts help our clients capitalize on this opportunity by utilizing customer data to unlock differentiated insight, and leveraging it to drive business strategy, operational improvements and product & service innovations.
Customer Insight Experts work seamlessly with clients and consulting team members to discover unique sources of value and translate project findings into actionable recommendations. In this role, you will conduct consumer research and synthesize insights to help clients address their biggest challenges and execute their business in new ways that deliver competitive advantage and bottom-line results.
CCI experts play a critical role in helping insight projects succeed, managing consumer research efforts and communicating findings to clients. Assignments vary greatly-ranging from drafting surveys to inform the investment thesis for a corporate client looking at an acquisition in a new market, to developing, executing and analyzing qualitative and quantitative research to inform a Brand Repositioning or Innovation effort.
Select responsibilities include:
* Direct Client Engagement and Support
You will use a wide range of qualitative and quantitative research techniques to drive business impact with our clients. You will lead the research from design to analysis. Together with the project team, you will always translate research findings into actionable business recommendations for the client.
* Proposal Development Support
You will drive the client proposal development by assisting in the creation of materials and participating in the selling process. As an Expert, you will lead research plans and outline BCG's capabilities in the Consumer Insight domain.
* Intellectual Capital Development
You will contribute to broaden and deepen the knowledge base of the firm: improving BCG's proprietary frameworks, methodologies & tools and developing knowledge of generalist consultants. You will develop state of the art tools, working hand in hand with BCG's Consumer Knowledge Team staff. You will play a role in the growth of CCI through case execution, client development, and intellectual property & product creation.
* Vendor Management
You will advise BCG's project teams on how to best select and manage external research vendors and help the broader CCI Operations team continuously validate/improve external relationships.
Our Expert Consulting Track
The Expert Consulting Track (ECT) is vital to BCG's ability to successfully meet our clients' demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the 'best of BCG' to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting.
What You'll Bring
* 5+ years of industry and/or consulting experience, with a focus on consumer research, product management, or quantitative analytics and insight generation (ideally in a marketing or consumer experience organization)
* Demonstrated experience using quantitative and analytical skills to generate insights that inform business strategy. Mastery of Excel required; familiarity with tools such as Alteryx and Tableau a plus
* Familiarity with performing data analysis, producing quantitative modeling, and interpreting data through a business and economic lens to create commercial recommendations
Ideal candidates may have the following experience, but it is not required:
* Working in Consumer Insight at the brand or category level for a global, blue-chip Consumer Goods/Services company (e.g., Procter & Gamble, Unilever)
* Operating in a research/analytics/insights role for a major custom research firm (e.g., Ipsos, TNS), or in an analytics/research role for a major syndicated data company (e.g., Nielsen, IRI, GFK)
* Working as a junior consultant or consumer research/insight specialist for one of the large/global or premium/specialized consulting firm
* Demonstrated expertise across a wide range of research topics (e.g., pricing, branding, growth), survey data analysis, and quantitative methodologies (e.g., conjoint analysis, segmentation techniques, drivers analyses)
* Experience with customer journey mapping (including pain point identification), particularly as it relates to journey improvement or digitization
* Mastery of statistical analysis concepts and techniques
* Sufficient knowledge and experience with qualitative research, an understanding of customer pathways, and knowledge of digital platforms is a plus
* Previous consulting experience, including slide writing and analytics
* Bilingual in Spanish and English preferred
Who You'll Work With
At the core of BCG's Center for Customer Insight is a group of expert consultants and knowledge team members who specialize in the design, execution, interpretation, utilization, and application of consumer and customer insight research to business problems.
As part of our consulting cohort, CCI Experts work alongside our generalist and specialty consultants to form "one BCG team," capable of delivering deep strategy and technical expertise.
CCI Experts are energized by the "detective work" of finding the opportunity hidden inside each new business challenge. They bring knowledge on key trends and marketing topics due to their specialization across various industry sectors and markets. At BCG, we measure our success by our clients' success, and Consumer & Customer Insight is an integral part of our work as strategy advisors. By translating and amplifying the voice of the consumer, we provide recommendations that directly lead to clients taking action to advance their goals and create meaningful, enduring impact.
Additional info
You'll be based in:
Location is flexible to any U.S. city where BCG currently has an office (Boston, New York, Brooklyn, New Jersey, Philadelphia, Washington DC, Detroit, Chicago, Minneapolis, Atlanta, Austin, Miami, Raleigh-Durham, Houston, Dallas, Seattle, San Francisco, Los Angeles, San Diego).
You'll be traveling:
Travel is anticipated (30-50%) and will vary based on specific project locations.
For U.S. applicants:
BCG is an Equal Employment Opportunity employer and is committed to a policy of administering all employment decisions and actions without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
The first year base compensation for this role is:
Consultant: $190,000 USD
In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below.
At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage:
* Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
* Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
* Dental coverage, including up to $5,000 (USD) in orthodontia benefits
* Vision insurance with coverage for both glasses and contact lenses annually
* Reimbursement for gym memberships and other fitness activities
* Fully vested retirement contributions made annually, whether you contribute or not
* Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years
* Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
* *Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
* To learn more about our employee benefit please check our BCG Benefits page.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.
Expert Consultant, Customer Insights
Customer Service Representative Job 13 miles from El Cajon
Locations: Dallas | Denver | Chicago | Boston | New York | Brooklyn | Summit | Washington | Detroit | Minneapolis | Atlanta | Austin | Miami | Durham | Houston | San Francisco | Seattle | Los Angeles | San Diego Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
Thanks to digital advances, companies know more about the intentions of their customers than ever before. CCI Experts help our clients capitalize on this opportunity by utilizing customer data to unlock differentiated insight, and leveraging it to drive business strategy, operational improvements and product & service innovations.
Customer Insight Experts work seamlessly with clients and consulting team members to discover unique sources of value and translate project findings into actionable recommendations. In this role, you will conduct consumer research and synthesize insights to help clients address their biggest challenges and execute their business in new ways that deliver competitive advantage and bottom-line results.
CCI experts play a critical role in helping insight projects succeed, managing consumer research efforts and communicating findings to clients. Assignments vary greatly-ranging from drafting surveys to inform the investment thesis for a corporate client looking at an acquisition in a new market, to developing, executing and analyzing qualitative and quantitative research to inform a Brand Repositioning or Innovation effort.
Select responsibilities include:
* Direct Client Engagement and Support
You will use a wide range of qualitative and quantitative research techniques to drive business impact with our clients. You will lead the research from design to analysis. Together with the project team, you will always translate research findings into actionable business recommendations for the client.
* Proposal Development Support
You will drive the client proposal development by assisting in the creation of materials and participating in the selling process. As an Expert, you will lead research plans and outline BCG's capabilities in the Consumer Insight domain.
* Intellectual Capital Development
You will contribute to broaden and deepen the knowledge base of the firm: improving BCG's proprietary frameworks, methodologies & tools and developing knowledge of generalist consultants. You will develop state of the art tools, working hand in hand with BCG's Consumer Knowledge Team staff. You will play a role in the growth of CCI through case execution, client development, and intellectual property & product creation.
* Vendor Management
You will advise BCG's project teams on how to best select and manage external research vendors and help the broader CCI Operations team continuously validate/improve external relationships.
Our Expert Consulting Track
The Expert Consulting Track (ECT) is vital to BCG's ability to successfully meet our clients' demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the 'best of BCG' to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting.
What You'll Bring
* 5+ years of industry and/or consulting experience, with a focus on consumer research, product management, or quantitative analytics and insight generation (ideally in a marketing or consumer experience organization)
* Demonstrated experience using quantitative and analytical skills to generate insights that inform business strategy. Mastery of Excel required; familiarity with tools such as Alteryx and Tableau a plus
* Familiarity with performing data analysis, producing quantitative modeling, and interpreting data through a business and economic lens to create commercial recommendations
Ideal candidates may have the following experience, but it is not required:
* Working in Consumer Insight at the brand or category level for a global, blue-chip Consumer Goods/Services company (e.g., Procter & Gamble, Unilever)
* Operating in a research/analytics/insights role for a major custom research firm (e.g., Ipsos, TNS), or in an analytics/research role for a major syndicated data company (e.g., Nielsen, IRI, GFK)
* Working as a junior consultant or consumer research/insight specialist for one of the large/global or premium/specialized consulting firm
* Demonstrated expertise across a wide range of research topics (e.g., pricing, branding, growth), survey data analysis, and quantitative methodologies (e.g., conjoint analysis, segmentation techniques, drivers analyses)
* Experience with customer journey mapping (including pain point identification), particularly as it relates to journey improvement or digitization
* Mastery of statistical analysis concepts and techniques
* Sufficient knowledge and experience with qualitative research, an understanding of customer pathways, and knowledge of digital platforms is a plus
* Previous consulting experience, including slide writing and analytics
* Bilingual in Spanish and English preferred
Who You'll Work With
At the core of BCG's Center for Customer Insight is a group of expert consultants and knowledge team members who specialize in the design, execution, interpretation, utilization, and application of consumer and customer insight research to business problems.
As part of our consulting cohort, CCI Experts work alongside our generalist and specialty consultants to form "one BCG team," capable of delivering deep strategy and technical expertise.
CCI Experts are energized by the "detective work" of finding the opportunity hidden inside each new business challenge. They bring knowledge on key trends and marketing topics due to their specialization across various industry sectors and markets. At BCG, we measure our success by our clients' success, and Consumer & Customer Insight is an integral part of our work as strategy advisors. By translating and amplifying the voice of the consumer, we provide recommendations that directly lead to clients taking action to advance their goals and create meaningful, enduring impact.
Additional info
You'll be based in:
Location is flexible to any U.S. city where BCG currently has an office (Boston, New York, Brooklyn, New Jersey, Philadelphia, Washington DC, Detroit, Chicago, Minneapolis, Atlanta, Austin, Miami, Raleigh-Durham, Houston, Dallas, Seattle, San Francisco, Los Angeles, San Diego).
You'll be traveling:
Travel is anticipated (30-50%) and will vary based on specific project locations.
For U.S. applicants:
BCG is an Equal Employment Opportunity employer and is committed to a policy of administering all employment decisions and actions without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
The first year base compensation for this role is:
Consultant: $190,000 USD
In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below.
At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage:
* Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
* Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
* Dental coverage, including up to $5,000 (USD) in orthodontia benefits
* Vision insurance with coverage for both glasses and contact lenses annually
* Reimbursement for gym memberships and other fitness activities
* Fully vested retirement contributions made annually, whether you contribute or not
* Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years
* Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
* *Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
* To learn more about our employee benefit please check our BCG Benefits page.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.
Audi Technologist and Customer Retention Specialist
Customer Service Representative Job 36 miles from El Cajon
Handles previous and current Sales and Service clients whose key role is Retaining both Service and Sales clients. You will work to secure Used Car Inventory using our Lease Maturity Tools and appointment setting tools for our Sales Department by collaborating with the Sales Managers, Service Manager, Service Advisors, and Audi Brand Specialist. You'll be able to work with both Sales and Service Departments and convert Service Opportunities into New and Used Car retail Sales.
Essential Duties:
Assists and greets customer on both the Service Drive and Sales Department with the intention of retaining the client and or purchasing their current vehicle.
Assists the Service and Sales department in a supportive role with current, previous, and new clients with trouble shooting or vehicle questions.
Working monthly lease maturity portfolio. Making appointments for lease end customers to come in and review lease end options with the sales manager.
Demonstrate the ability to communicate through a wide array of digital tools and platforms. With competency in Microsoft programs like (Excel, Outlook, Word, etc.) and keen to learn new technologies.
Highly disciplined approach and works efficiently to meet the needs of guests, sometimes dealing with multiple guests simultaneously.
Keeps updated and is capable of absorbing and retaining information regarding vehicles, the technology within and value added products.
Demonstrates vast knowledge of the Audi product lineup, helps sales/service staff with understanding new technologies/updates.
Attends sales meetings.
Maintains professional appearance and workspace.
Sells and delivers professional service when needed in the sales department
Processes sales paperwork in accordance with dealership policies
Keeps up-to-date on new Audi products and services within the industry.
Will be responsible for clean and tidy showroom and vehicle display.
Approaches and greets overflow sales prospects in a timely manner.
Exhibits a high level of commitment to customer satisfaction.
We don't believe in high pressure sales. We simply help our customers find the vehicle that meets their needs, while giving them a great experience. We price our vehicles based on extensive research to be highly competitive and our management staff will coach you to success!
Audi Carlsbad has introduced an all-new compensation package that pays you in several different ways.
· Guaranteed hourly wage
· Volume / Unit bonuses
· Flex scheduling featuring 2 full days off every week plus an early and a late day
· You will receive a wide range of benefits including FULL medical, dental, and vision insurance
· Discounts and an associate pricing program on vehicles, parts and service
· Support for continuing education and personnel development are included