Customer Service Representative/Sales Associate
Customer service representative job in Hastings, NE
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Paid time off
Parental leave
Training & development
Vision insurance
General Purpose:
Responsible for proper installation of delivered merchandise. Responsible for proper and timely deliveries, relocation, service calls, and retrieval of merchandise from customers residence. Has thorough knowledge of the rental (lease) agreements, merchandise, and customer relations. Safeguards company monies obtained while in the field, property, and vehicles. Conveys information to customers and maintains a constant level of communication with customers, co-workers, and management.
Essential Duties:
Responsible for assisting in the maintenance of Premier Rental-Purchase Stores Standards of Operation.
Responsible for making all deliveries, service calls, retrievals, and relocations in a timely and professional manner.
Responsible for safeguarding all monies collected while in the field.
Responsible for the proper care and movement of all merchandise in transport.
Maintain rented or leased units by making minor repairs when necessary or if major repairs are needed to transport the merchandise to our service department for repair. When the unit is repaired return the product to the customers residence promptly.
Reviews delivery spreadsheet to be sure item, model and serial numbers match the item going out on the Rental (lease) Agreement and that is being delivered.
Answers the phone by the second ring in a pleasant and professional manner.
Retrieve merchandise to be returned to store stock and relocate merchandise if the customer moves.
Carefully check rental (lease) returns and promptly refurbish to like new condition.
Follows the Premier Rental-Purchase Pledge to serve our customers in a friendly and professional manner.
Handles customer service issues in a professional manner.
Other Duties:
Responsible for cleanliness of the backroom and the assigned company vehicle.
Responsible for helping receive new merchandise.
Additional duties, as time permits include:
Take customer order forms for the customers.
Verify customer order forms
Commit to achieving customer and revenue growth
Assist in store cleaning
Assists the Store Manager and Assistant Manager in obtaining daily weekly and monthly goals.
Requirements:
High school diploma, GED, or equivalent work experience.
Must have a valid drivers license and a good driving record.
Must have DOT certification (if required by law in your state).
Must complete the training program and have one year of experience in a job requiring customer contact.
Must be able to lift and carry loads up to seventy-five (75) pounds.
Required Skills:
A high degree of precision, accuracy, coordination, and knowledge of operational procedures.
Ability to understand oral and written instructions.
Ability to read, write and perform arithmetic functions quickly and accurately.
Ability to reason and make independent decisions.
Ability to manage situations with customers and associates.
After training, working knowledge of all products in the inventory.
Efforts, Demands, and Conditions:
Work is performed in changing environments. Considerable walking, standing, bending, stooping, and lifting are involved. Due to the nature of the business, must determine alternate solutions and deal with the pressures of multiple activities and changes. Additional hours before or after normal business hours may be required. Frequent travel from store to store may be required.
Must be able to cope with the emotional and mental stress associated with dealing with people and situations.
Required to use a hand truck to move merchandise.
Work is normally performed in the store, in the field, and in customers homes. In the field, a variety of conditions may be encountered, including moving merchandise in wide-open spaces, level spaces, across dirt, icy, or uneven surfaces such as gravel. Stairs, wet or slippery surfaces, narrow doorways, etc. may be encountered. Requires driving in various weather conditions as well as exposure to heat, cold, dust, and other uncontrollable conditions.
Attending company or Premier Corp, Training Sessions may be necessary.
Relationships:
Requires frequent contact with customers, associates, and upper management. Occasional contact with external business associates (distributors, suppliers, service organizations, etc.) is possible. Must communicate effectively with supervisors, peers, and associates.
Customer Service Representative - Grand Island, NE
Customer service representative job in Grand Island, NE
Hey there! Credit Management Services, Inc. is on the lookout for an enthusiastic Customer Service Representative to join our awesome team in Grand Island, NE. Your role will involve reaching out to consumers, gathering account details, and arranging payment plans. Your top-notch customer service skills will come into play as you engage with consumers over the phone, verifying their details, and asking for payments. This position is based in Grand Island and runs from Monday to Friday, 8:00 am to 5:00 pm.
**Compensation and Benefits:**
- Score a competitive salary of up to $18 per hour along with commissions, all based on your experience.
- Get ready for quarterly reviews in the first year, which could bump your annual earnings by up to $2000.
- Enjoy a comprehensive benefits package, including $50,000 in paid life insurance.
- Take part in our 401K program with matching benefits.
- Seize the opportunity to be recognized for your hard work, with incentives, and ongoing training and development chances.
**Qualifications:**
We're looking for someone with:
- A high school diploma or equivalent.
- Previous experience in customer service.
- A background in call center operations and office work is a plus.
**Responsibilities:**
As our Customer Service Representative in Grand Island, you'll be tasked with:
- Delivering exceptional service over the phone.
- Reaching out with scripted openings and suggesting payment methods for overdue accounts.
- Keeping customer records up-to-date, tracking call outcomes, and taking necessary notes.
- Tackling other assigned duties with accuracy and attention to detail.
**Communication/Teamwork Skills:**
Strong communication skills and the ability to collaborate effectively within a team are key to excelling in this role.
**Technology Skills:**
Being tech-savvy, especially with Microsoft Outlook and phone systems, will give you an edge in this position.
**Work Environment:**
You'll be working in a comfy, climate-controlled office environment, mostly stationed at a desk handling calls, typing, and using computer resources to get your tasks done efficiently and accurately. Come be a part of our team at Credit Management Services, Inc., where we're an equal opportunity employer dedicated to fostering a professional and respectful workplace for all.
Supported Services Professional- Grand Island
Customer service representative job in Grand Island, NE
Job Description
Join Our Team at Hands of Heartland - Where People Come First
At Hands of Heartland, we believe that individuals with developmental disabilities are people first. We always place the person before the program, striving each day to live out the message our name represents.
We're excited to be expanding our
supported employment and in-home services
and are looking for a compassionate, dependable individual who is passionate about making a difference in the lives of others. We are currently hiring for Supported Services Professional and In-Home Support Professional in Grand Island, NE to join our growing team.
What You'll Do
As a Supported Services Professional and In-Home Support Professional, you'll work directly with individuals with developmental disabilities in both in-home and community settings. You'll support individuals in achieving their goals and living meaningful lives by assisting with daily living activities and skill development.
Professionalism is essential, as you'll be entering the homes or work establishments of those we support.
Hours
Full-time or part-time hours. We currently have afternoons, evenings, and every Saturday 10a-2p open.
Flexible scheduling is available as hours are based on individual's needs.
What We're Looking For
Key Skills:
Ability to work independently in a fast-paced, team-oriented environment
Flexible and adaptable to change
Strong communication skills
Commitment to supporting and empowering others
Attention to detail and accurate documentation
Ideal Traits:
Empathetic
Patient
Understanding
Compassionate
Respectful
Dependable
Sound judgment
Adaptable
Requirements
Must be at least 18 years old
Must have a valid driver's license and reliable transportation
Must be able to pass all background checks
Experience is not required - we will train the right candidate!
Compensation & Benefits
Pay range: $17-18 per hour
Candidates with prior experience and a valid CNA license are eligible for higher compensation based on qualifications
Mileage reimbursement and incentive programs available
Total Rewards package includes but is not limited to the following:
Tuition Reimbursement
Dental and Vision Insurance
Health Insurance Reimbursement Offered
401k
Plus, many more benefits!
If you're ready to build a meaningful career and make a lasting impact in your community, we would love to hear from you. Apply today and become part of the Hands of Heartland family!
Customer Service Representative - State Farm Agent Team Member
Customer service representative job in Gibbon, NE
Job DescriptionBenefits:
Simple IRA
License reimbursement
Training & development
Bonus based on performance
Flexible schedule
Opportunity for advancement
Competitive salary
Paid time off
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Kara Berks - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
Dedicated to customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving
Bilingual Spanish preferred
Snack Delivery Customer Representative - FCV/Pepsi H
Customer service representative job in Hastings, NE
Monday, Tuesday, Thursday, and Friday - 4 day work week
The purpose of this role is to meet customer needs through delivering snack and beverage products to assigned customer, and merchandising product in a manner to increase sales.
Job Duties and Responsibilities
Deliver and merchandise snack and beverage products to assigned customers
Display and rotate products according to Company standards
Load and unload delivery truck daily
Resolve discrepancies
Create invoice for products sold to vending machines and collect cash
Finalize end of day paperwork
Establish and maintain positive relationships with customers
Perform other duties as necessary
Job Requirements
High School diploma or equivalent
A valid driver's license and safe driving record
Effective oral and written communication skills
Skills in problem solving, judgement and decision making
Ability to provide attention to detail
Ability to work with others
Work Environment and Equipment
Work generally takes place in customer accounts. There may be exposure to a variety of conditions at customer account, including dust and foul odors. Individuals must be able to manipulate a two-wheel dolly.
Company Overview and EEO Statement
LinPepCo is a Pepsi-Cola independent distributor and has more than 35 years of soft drink and vending product distribution experience. Our company includes five soft drink franchises in the Midwest, a full-line vending company, a full service coffee company and a refrigeration division that specializes in equipment service leasing. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at LinPepCo will be based on merit, qualifications, skills and other relevant criteria. LinPepCo does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law.
Disclaimer
This should not be construed to imply that these requirements are the exclusive standards of the job. Incumbents will follow any other instructions, and perform any other related duties, as may be required. Reasonable accommodation will be provided to qualified individuals with disabilities. The employer has the right to revise this at any time. The job description is not to be construed as a contract for employment.
Customer Service Representative
Customer service representative job in Grand Island, NE
Job Details Grand Island, NE Full Time $20.00 HourlyDescription
Provide support to internal and external customers by being an expert in banking services. Assist bankers with product maintenance and wire services. Address customer complaints and resolve problems. Handle initial intake of reports of fraud. Work in a fast paced, rotational environment with team members to complete daily operational duties, and meet the goals set by the department and financial institution.
Essential Functions:
Serve as primary customer contact and problem resolution, including the following:
Answer phones and provide exceptional customer service to internal and external customers by resolving problems/inquiries either via the phone, in person, email or chat sessions.
Access computerized financial information to answer general questions as well as those related to specific accounts
Provide customer support for online banking, including password resets and troubleshooting
Perform Requested account maintenance, including:
Order debit and ATM cards, raise limits, etc. upon customer request
Complete stop payment requests
Complete address changes and other profile maintenance
Assist customers with funds transfers, including:
Process incoming and outgoing wires
Assist with and troubleshoot internal transfers and Zelle transactions
Support bankers with international checks and foreign currency
Provide internal transaction support, such as
Balance several different accounts daily
Process returned checks
Research and correct non-posted items
Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes
Comply with and have knowledge of federal, state and company policies, procedures, and regulations
Qualifications
Knowledge & Experience:
Banking Experience required.
Excellent Customer Service skills
10 key pad - operating 10 key on adding machine, computer keyboard, calculator
Mathematics - using mathematics to solve problems
Problem Solving Skills - The ability to find resolution to problems in an efficient, practical manner
Time Management - managing one's own time and the time of others within the group.
Teamwork -Our project lists often require that people work together to accomplish a common goal.
Experience using Excel and Word software
Status/Standard Schedule: Hourly - Fulltime position working Monday through Friday and rotating Saturdays.
Personal & Commercial Lines Customer Service Representative
Customer service representative job in York, NE
Job DescriptionThe Personal & Commercial Lines CSR at Todd Anderson Insurance Agency is responsible for maintaining solid customer relationships by handling personal and commercial lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
Benefits/Perks
Competitive Pay
Professional Development
Job Stability in a growing industry
Responsibilities
Answer customer calls and correspondence regarding new or existing insurance policies and service all claims.
Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
Actively solicit increases in coverage or rounding out accounts at every service contact.
Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
Keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance as well as collaboration with team members, mentor staff, and participate in meetings as needed.
Qualifications
Hold the insurance license required by your state and have a minimum of two years personal and commercial lines insurance account management experience, as well as a Bachelor's Degree or comparable work experience.
Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills and possess excellent math and reading skills to accurately perform simple calculations.
Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision.
Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills.
Technology and Computer proficiency including agency management systems.
Compensation: $25.00 per month
Looking for the path to the future you want?
An insurance career is your answer.
You define your own financial success. Roles can allow you to choose where, when, and/or how you work. You become a trusted adviser in your community. You score a career built to last.
Know (almost) nothing about insurance careers?
Check out insuremycareer.com.
Find out which gig might be perfect for you.
Take the quiz, here.
Ready to a find a job?
Search the available positions using the filters above.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to IIAN Corporate.
Auto-ApplyService Excellence Specialist
Customer service representative job in York, NE
Position Title: Service Excellence Specialist Department: Service Excellence Reports to: Director, Marketing and Engagement Location: York General Status: Regular Part Time (32 hours / week) FLSA: Non - Exempt Do you have a passion for excellence in healthcare? Are you looking for a role where you can make an impact to patients, residents, and fellow employees? York General is seeking a motivated and enthusiastic individual to join our team as our Service Excellence Specialist. Apply today! Why York General?
Employee-Centered Culture: Proud to be recognized as one of
Modern Healthcare's Best Places to Work
for 12 consecutive years.
Excellent Benefits Package: We take care of our team with competitive pay, outstanding benefits, and growth opportunities.
High Impact Role: You'll have the opportunity to influence many areas of the organization.
What You'll Do
Assist with educating staff on the importance of quality customer service in the patient care process.
Assist in the development of programs meant to promote employee engagement and satisfaction with the organization.
Partner with the Director of Marketing and Engagement to complete the yearly employee engagement survey.
Assist with the planning and execution of Service Excellence events.
Support onboarding and ongoing education around person centered care and hospitality principles.
Tracks and interprets patient satisfaction data, generates reports and dashboards and identifies service trends and collaborates on targeted improvement plans.
What We're Looking For
High school diploma or equivalent is required.
At least three years of relevant experience is required.
Experience working in a healthcare setting is preferred.
Ready to land a role with purpose and passion?
Join us at York General and help shape the future of healthcare delivery in our community.
Apply now - Your career and your team are waiting for you in York!
Retail Customer Service Officer
Customer service representative job in Ayr, NE
General information Press space or enter keys to toggle section visibility Name Retail Customer Service Officer Ref # 12377824 Entity Australia Post Opening Date 01-Dec-2025 Suburb Ayr State Queensland Work Type Casual Description & Requirements Press space or enter keys to toggle section visibility
Help us deliver like never before
Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride.
About the opportunity
As our Retail Customer Service Officer, you'll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It's our retail teams who make sure that every experience they have is a great one. And while they do, they're supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.
Role Details
* This casual roles commences on $35.01 / hour for approx. 3 months, increasing to $37.42/ hour + 12% Superannuation. (Junior rates apply to those under 21 during training).
* Extensive, supportive (paid) training on commencement, Monday - Friday, for up to 12 weeks
* Commencing after Christmas, this role will be "on call" casual after training, shifts will be covering annual and sick leave, you may be called in at short notice.
* You will need to be fully available, Monday - Friday, between 8.45 am - 5.06 pm
You'll be
* Performing customer sales and service transactions with customers.
* Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
* Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
* Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
* Assisting customers with mail lodgements and associate costs.
* Building rewarding relationships with customers by understanding their needs.
* Assisting with administrative duties such as stocktaking and record maintenance.
About you
* You're friendly, enthusiastic and reliable and you love working in a team environment.
* You're ready to put the customer at the centre of everything you do to help make a difference in the community.
* Have experience in customer service and/or cash handling.
* Be fit to lift up to 16kgs of mail regularly and stand for your shift.
How we'll deliver for you
* We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.
* Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day.
* We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.
We're delivering together
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.
We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.
We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on ****************************.au.
See what a day in the life on the Retail Team at Australia Post looks like:
Easy ApplyAgronomy Customer Service Representative
Customer service representative job in Hastings, NE
Our ideal candidate would have a positive attitude, provide outstanding and courteous customer service, have good work attendance and be someone open to challenges and learning new things. Cooperative Producers, Inc. (CPI) offers a diverse range of employment opportunities that span a wide variety of fields. We continuously seek enthusiastic and qualified individuals who can help contribute to the growth and success of our cooperative.
CPI is seeking a dedicated Agronomy Customer Service Representative to join our expanding team. We deeply value our employees' contributions and are committed to their professional development, engagement, and success. We recruit and retain the best people to continually deliver exceptional value.
CPI is proudly committed to our "Making Local Matter" initiative by forging enduring partnerships with local farmers and actively supporting the communities of Northern Kansas and Central Nebraska. As an employee of CPI, you will have the opportunity to make a positive impact on your community and support CPI's mission of making local matter.
What the job is:
CPI is looking for someone who has the ability to organize and maintain Standard Operating Procedures for Customer Service Representatives, investigate customer complaints determining the cause of any problem and selecting the best solution possible. This person will assist in tracking and reporting current program totals, create customer invoices, maintain customer accounts through invoice corrections, contract maintenance by editing/voiding/reassigning bookings and entering/applying prepayments. The Agronomy Customer Service Representative will also collaborate with the sales team to collect and verify customer data, orders, pricing details and landlord splits ensuring accuracy and seamless communication for exceptional customer service. Other duties include providing information applicable to salespersons to assist in customer sales strategies and assisting sales staff in completing administrative functions to improve sales/patron relationships and daily efficiency.
* High School Diploma or General Education Degree (GED. Minimum two years related experience and/or training; or equivalent combination of education and experience.
* Valid Driver's License.
* Maintain positive, professional relationships across the organization and work collaboratively with peers.
* Working knowledge of business computer skills (Microsoft Office, accounting, database and internet software)
* Ability to adapt to changing situations.
* Effective problem-solving skills.
* Excellent attention to detail.
* Ability to read, write and speak English.
* Prolong periods of sitting at a desk and working on a computer.
* May be required to lift up to 15 pounds at a time.
* Competitive wages and a great work environment.
Please inquire within for full job description.
CPI provides equal employment opportunities (EEO) to all employees and applicants for employment.
Customer Service Rep(06131) - 618 S Burlington Ave
Customer service representative job in Hastings, NE
CUSTOMER SERVICE REPRESENTATIVE (CSR)
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
JOB REQUIREMENTS
You must be 15 years of age or older.
General job duties for all store team members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Clean equipment and facility approximately daily.
Orientation and training provided on the job.
Communication Skills
Ability to comprehend instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Customer Service Representative - State Farm Agent Team Member
Customer service representative job in York, NE
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
401K
Salary plus commission/bonus/spiffs
No Weekends
Healthcare Insurance Benefits
Paid time off (vacation, holidays and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within the agency
Requirements
Interest in marketing products and services based on customer needs
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Ability to effectively relate to a customer
Bilingual - Spanish preferred
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
Must be available to work the following schedule: Monday thru Friday (No Weekends)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative - Kearney, NE
Customer service representative job in Kearney, NE
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Representative - State Farm Agent Team Member
Customer service representative job in Kearney, NE
Job DescriptionBenefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Cory Kruse - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative
Customer service representative job in Kearney, NE
Great Plains Communications is looking for a highly motivated, detail-oriented Customer Service Representative to interact with customers both via telephone and face-to-face. This position is accountable for processing customer service and trouble requests, making service recommendations, cross-selling and up-selling services, and answering billing questions.
We currently have one full-time customer service position available in our Kearney, NE office. Weekly work hours will be 10:00 a.m. to 7:00 p.m. Monday through Friday, with rotating Saturday hours.
Duties include but are not limited to:
Communicates with customers on the telephone, electronically, or face-to-face, using excellent customer relations skills.
Obtains complete service order information from customer inputting directly into computer software system.
Audits twice daily for pending service orders to expedite their completion.
Verifies data is correct before closing service order, using strong proofing skills.
Investigates possible indebtedness as needed.
Inputs all customer inquiries, complaints, and comments into contact tracking.
Utilizes C&C codes with a minimum of 99% accuracy.
Explains monthly billing statement, including governmental fees and taxes.
Retrieves information from the billing system in a timely manner.
Retrieves archived customer data from Inter-Active XL in a timely manner.
Thoroughly explains pro-rated charges or credits.
Processes all customer payment types following all requirements.
Issues credit through A/R adjustment screen.
Manually calculates fractional charges or credits as needed.
Establishes payment arrangement as agreed upon by customer.
Communicates and supports assessed late fee.
Process unbillable toll within 24 hours of receipt
Assists customers with E-Bill sign up steps.
Determines if customer has current deposit on file.
Performs basic troubleshooting of all services.
Identifies and dispatches customer service issues.
Produces trouble tickets on computer with 99% accuracy.
Posts outage information through DASH.
Dispatches Digger's One Call locate tickets with 99% accuracy.
Initiates workflow to ensure appropriate departments are notified.
Promotes and sells products and services on customer contacts.
Meets monthly sales goal.
Up-sells/cross-sells with every customer interaction, using persuasive selling techniques.
Uses competitive analysis of products and services.
Performs cold calls.
Promotes marketing campaigns, using marketing materials effectively.
Displays solid knowledge of available products and services
Emphasizes customer benefit.
Overcomes customer objections.
Maintains strong knowledge of all products and services offered by GPC.
(Telephone, Video, Broadband, GPCLD)
Other duties as assigned by management.
Successful candidate must have strong computer and Windows-based applications knowledge, a minimum of 2-3 years of customer service and sales experience, written and verbal communication skills, 10-key calculator skills, and the ability to handle multiple tasks.
Competitive salary and benefits provided. EOE.
Visit ********************* to apply.
Embrace the possibilities with GPC Perks!
- Health & Life Insurance
- 401-(k) Retirement Plan
- Tuition Reimbursement
- Paid Time Off
- Paid Holiday Time
- Employee Referral Bonus
- Flexible Work Environment
- Health Wellness Program & Incentives
- Scholarship opportunities
If you are ready to take your career to the next level and make a difference in the lives of customers and your team, we want to hear from you! Join us at Great Plains Communications, where your expertise will help create superior customer experience and a positive work environment. Apply today and be part of a team that values excellence and growth!
Competitive salary and benefits provided.
To apply, visit ********************* or click apply
High-performing network, high-performing people.
Great Plains Communications is the leading fiber-driven technology provider in the Midwest, delivering fast, reliable solutions including high-speed internet and a full suite of residential and business services to nearly 200 communities across Nebraska, Colorado, Iowa and Southeast Indiana. Powered by our 19,000-mile MEF-certified, high-capacity network, we provide state-of-the-art connectivity to homes, businesses and carriers backed by custom-built strategies, expert engineering and local support.
What sets us apart? An unwavering commitment to customer experience. From design to deployment, maintenance and beyond, our local experts craft tailored solutions and deliver personalized, ongoing support to keep communities seamlessly connected.
Inside Sales Representative - Hastings, Nebraska
Customer service representative job in Hastings, NE
Perform a wide variety of duties from handling incoming and outgoing customer work through estimating and scheduling customer jobs to handling customer sales through processing quotations and sales orders to incoming and outgoing vendor shipment and warehouse maintenance.
Work Performed:
Respond to incoming sales activities while promoting a professional company image through prompt, thorough, and courteous customer service.
Process customer orders, advising on product applications, availability, correct parts, catalog numbers, shipping charges and price. Secure customer purchase order authorization.
Contact vendors to determine product availability, application, price, shipping dates and delivery charges.
Assist walk-in customers, pull orders, and load customer products.
Follow all company procedures as instructed.
Confer with office, shop, sales, and management staff on issues relating to customer service.
Handle purchasing of direct ship orders and non-stock products.
Track all customer sales quotations to ensure timely follow-up.
Use computer reports to track daily customer orders to ensure meeting customer requirements.
Prepare formal quotes for various new equipment and projects.
Contact customers with quote pricing on new product.
Contact vendors to establish price and availability of replacement parts and/or repair items for customer jobs.
Customer contact for job estimating and route scheduling.
Assist in maintaining correct branch physical inventory.
Assist in preparing job estimates.
Handle incoming phone calls from customers.
Call customer with repair quotes. Note repair versus replacement cost and communicate service options to appropriate customer representatives.
Keep work area neat and clean as directed by supervisor.
Perform any other duties as assigned by the Manager.
Attend company and/or vendor / manufacturer-sponsored training seminars to improve product knowledge and/or job skills.
Temporary Retail Sales Support
Customer service representative job in Kearney, NE
Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Temporary Retail Sales Support to join our team located at our Store 0429-Hilltop Mall-maurices-Kearney, NE 68847.
Ready to help bring feel good fashion for real life⢠to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today!
Position Overview:
Looking to work in a fast-paced environment? Join our team for the holiday season and earn some extra cash and a 40% discount. You'll get to help our customers find gifts for family and friends as well as dress themselves for all their holiday events! As a member of our team, you'll provide excellent service to our customers and make sure the store looks great! And we'll make sure you have fun while doing it! Apply today if you are people focused, goal oriented, have a flexible schedule. The above information has been designed to indicate the general nature and level of work performed by employees within this classification.
Location:
Store 0429-Hilltop Mall-maurices-Kearney, NE 68847
Position Type:Temporary (Fixed Term)/Part time
Benefits Overview:
*********************************
Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
Auto-ApplySnack Customer Representative - FCV - Pepsi
Customer service representative job in Hastings, NE
Monday, Tuesday, Thursday, and Friday - 4 day work week
The purpose of this role is to meet customer needs through delivering snack and beverage products to assigned customer, and merchandising product in a manner to increase sales.
Job Duties and Responsibilities
Deliver and merchandise snack and beverage products to assigned customers
Display and rotate products according to Company standards
Load and unload delivery truck daily
Resolve discrepancies
Create invoice for products sold to vending machines and collect cash
Finalize end of day paperwork
Establish and maintain positive relationships with customers
Perform other duties as necessary
Job Requirements
High School diploma or equivalent
A valid driver's license and safe driving record
Effective oral and written communication skills
Skills in problem solving, judgement and decision making
Ability to provide attention to detail
Ability to work with others
Work Environment and Equipment
Work generally takes place in customer accounts. There may be exposure to a variety of conditions at customer account, including dust and foul odors. Individuals must be able to manipulate a two-wheel dolly.
Company Overview and EEO Statement
LinPepCo is a Pepsi-Cola independent distributor and has more than 35 years of soft drink and vending product distribution experience. Our company includes five soft drink franchises in the Midwest, a full-line vending company, a full service coffee company and a refrigeration division that specializes in equipment service leasing. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at LinPepCo will be based on merit, qualifications, skills and other relevant criteria. LinPepCo does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law.
Disclaimer
This should not be construed to imply that these requirements are the exclusive standards of the job. Incumbents will follow any other instructions, and perform any other related duties, as may be required. Reasonable accommodation will be provided to qualified individuals with disabilities. The employer has the right to revise this at any time. The job description is not to be construed as a contract for employment.
Agronomy Customer Service Representative
Customer service representative job in Hastings, NE
Our ideal candidate would have a positive attitude, provide outstanding and courteous customer service, have good work attendance and be someone open to challenges and learning new things. Cooperative Producers, Inc. (CPI) offers a diverse range of employment opportunities that span a wide variety of fields. We continuously seek enthusiastic and qualified individuals who can help contribute to the growth and success of our cooperative.
CPI is seeking a dedicated Agronomy Customer Service Representative to join our expanding team. We deeply value our employees' contributions and are committed to their professional development, engagement, and success. We recruit and retain the best people to continually deliver exceptional value.
CPI is proudly committed to our "Making Local Matter" initiative by forging enduring partnerships with local farmers and actively supporting the communities of Northern Kansas and Central Nebraska. As an employee of CPI, you will have the opportunity to make a positive impact on your community and support CPI's mission of making local matter.
What the job is:
CPI is looking for someone who has the ability to organize and maintain Standard Operating Procedures for Customer Service Representatives, investigate customer complaints determining the cause of any problem and selecting the best solution possible. This person will assist in tracking and reporting current program totals, create customer invoices, maintain customer accounts through invoice corrections, contract maintenance by editing/voiding/reassigning bookings and entering/applying prepayments. The Agronomy Customer Service Representative will also collaborate with the sales team to collect and verify customer data, orders, pricing details and landlord splits ensuring accuracy and seamless communication for exceptional customer service. Other duties include providing information applicable to salespersons to assist in customer sales strategies and assisting sales staff in completing administrative functions to improve sales/patron relationships and daily efficiency.
High School Diploma or General Education Degree (GED. Minimum two years related experience and/or training; or equivalent combination of education and experience.
Valid Driver's License.
Maintain positive, professional relationships across the organization and work collaboratively with peers.
Working knowledge of business computer skills (Microsoft Office, accounting, database and internet software)
Ability to adapt to changing situations.
Effective problem-solving skills.
Excellent attention to detail.
Ability to read, write and speak English.
Prolong periods of sitting at a desk and working on a computer.
May be required to lift up to 15 pounds at a time.
Competitive wages and a great work environment.
Please inquire within for full job description.
CPI provides equal employment opportunities (EEO) to all employees and applicants for employment.
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Collections Representative
Customer service representative job in York, NE
We are looking for candidates who care. If you are innovative, compassionate, attentive, respectful, and want to achieve excellence, let's find your dream job at York General. Apply today to contribute to high quality patient care through all stages of life!
Position Title: Collections Representative, Patient Accounts - Full Time (FT)
Department: Patient Accounts
Reports to: Director, Patient Accounts
Nature of Work
York General is looking for a full-time, 40-hour-per-week candidate to join our fast-paced office. If you have a love of customer service and are looking for a Monday through Friday day-shift job with excellent benefits, this is the job for you!
Highlights of the Position
Rewarding Career: Help people in our community resolve their debts and improve their financial situations.
Contribute to Healthcare: Play a crucial role in the healthcare system by helping patients understand their medical bills, payment options, and community assistance options.
Great hours: Monday through Friday (8:30am - 5:00pm)
Employee-centered: York General was named Modern Healthcare's Best Place to Work for 12 years in a row!
What You'll Do
Posting accounts receivable payments
Coordinating payment plans, bank loans, and financial assistance with patients
Referring past due balances to collections
Working legal garnishments in cooperation with our designated counsel
What You Need
High School diploma or equivalent
501(r) collections experience preferred
Ability to respond effectively to sensitive inquiries
Skills in problem solving and conflict resolution
York General offers a full benefits package.