Customer service representative jobs in Great Falls, MT - 62 jobs

Benefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you! Develop knowledge of a variety of durable medical equipment, prosthetics, orthotics, and supplies (DMEPOS) product categories including, but not limited to; continuous positive airway pressure (CPAP) devices and supplies, wheelchairs, walkers, bathroom safety equipment, urological and ostomy supplies, oxygen, braces, compression, and wound care supplies. Research patient-specific health insurance coverage criteria and communicate the coverage criteria to customers and referral sources with a focus on providing excellent customer service. Fill orders, actively listen, ask clarifying questions, and propose appropriate solutions and recommend complimentary products to help patients remain in or return to their home safely. Will work towards competency in understanding various product lines and insurance requirements for those products. Upon completion of the provisional employment period of one-year, will have completed the required education and certification courses to promote into the Customer Service Representative II position. Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict. Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health System's organization policies and procedures. Education/License/Experience Requirements: Required to complete the education and certification courses to promote into the Customer Service Representative II position after one year Successful completion of medical terminology courses/certification and Certified DME Specialist (CDME) certification are required within one year of hire Medical terminology course or certification preferred One year of related healthcare, customer service, call center, or insurance experience preferred Strong organization and communication skills required

At the Great Falls Clinic Hospital, we pride ourselves on providing high quality care and exceptional service to our patients. Here you will find excellent nurse to patient ratios. This allows us to provide more personalized care and create stronger connections. You will discover a culture of teamwork, compassion, and an opportunity for professional growth. POSITION OVERVIEW: Responsible for daily entry of charges that appropriately reflect all services, procedures, and supplies utilized for each patient in Surgical Services. Ensures all surgical service charges are entered and reconciled into the Electronic Medical Record (EMR) System on a daily basis by checking the reconciliation report and work queue reports via the batching method after documentation is finalized by surgical RN. Checks final schedule to ensure add on cases are accounted for. Identifies and submits for correction of documentation deficiencies. Works closely with clinical team and business services team to ensure accuracy of billing and implant items are correctly priced. Will require direct interface with clinical team for clarification and further explanation. Works collaboratively with all physician offices to schedule all surgical cases for GFCH in a timely and efficient manner. Works cooperatively with: New Patient Registration, Insurance Desk, Surgery Providers and/or office staff and external customers. Receives direction from: Director of Quality and Operating Room Clinical Leadership. EDUCATION: High School diploma or equivalent, required Additional related education and/or experience preferred. EXPERIENCE: Experience in a healthcare highly preferred. LICENSE/CERTIFICATIONS: Valid driver's license when driving any vehicle for work-related reasons KNOWLEDGE/SKILLS/ABILITIES: Ability to work independently under regular supervision. Uses structured work procedures and independent judgement to solve problems and achieve high quality levels. Work output has a significant impact on business goal attainment. Customers include physicians, nurses, physician office staff, third party payors, central billing staff, staff from other departments and patients/patient families Ability to perform all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Great Falls Clinic Hospital with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day. NOTICE OF PRE-EMPLOYMENT SCREENING REQUIREMENTS: If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes: Criminal background check Drug Screening Health and Immunizations Screening ABOUT US: In 1917, four visionary medical leaders opened a world-class comprehensive health care center, with an integrated team of specialists and a personal approach to wellness - far from an urban center. Today, we are focused on becoming Montana's healthcare provider of choice. We are committed to recruiting the most contemporary medical staff, harnessing the power of the latest medical technologies, continually striving for advancement, and above all, working as a team to meet the health needs of the 250,000 residents living in our 17 local counties. Our vision is to be the healthcare provider of choice for patients and the workplace of choice for staff and providers. We will achieve this vision by committing to a culture of integrity and safety, evidence based exceptional care, compassionate customer service, great work environment and innovation/technology. ABOUT GREAT FALLS: Great Falls lies about halfway between Yellowstone and Glacier National Parks. With close access to world class fishing and floating, not only on the Missouri River, but also several other lakes and rivers. Great Falls is an active community within 1 hour of two local ski resorts. We encourage a fun, collaborative work environment as well as a good work/home life balance. If you are interested in being a part of a dynamic, impactful team, in a family friendly community, Great Falls and Great Falls Clinic Hospital are for you. We would love to hear from you and discuss this opportunity. EQUAL OPPORTUNITY EMPLOYER: Great Falls Clinic, LLC is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

Taking orders over phone and over counter face to face. Working in store to restock inventory and help with product preparation. Light cleaning duties. Must be 16 yrs of age Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Be no less than Sixteen (16) years of age. Ability to pass applicable Company background checks. Excellent written and verbal communication skills as needed in interactions with management, and customers, take and process orders. Superb ability to multi-task Ability to function in a dynamic, fasted paced environment. Ability to adjust to changing priorities. Ability to enter orders using a computer keyboard or touch screen. Ability to take orders over the counter or phone. Ability to work independently and as part of a team. Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Additional Information Looking for energetic happy customer service oriented team members.

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

This position is the Office's front line with regard to New Accounts and Customer Service. It requires extensive product knowledge to support frequent customer contact in the development of new business through the servicing of requests, calling on existing customers, identification and calling on potential customers, and representing the Bank in community activities. Education, Experience and Certification Requirements Note: Only minimum responsibilities are listed. Other responsibilities may be required as requested by management. Basic Qualifications: Strong commitment to providing exceptional customer service. High School diploma or equivalency. Ten key proficiency. Previous computer experience. Dimension of Job: The position requires a thorough knowledge of all types of accounts, services and products offered and sold. The Customer Service Representative (CSR) will have extensive in-person and telephone contact and is to conduct relationships in a manner that will enhance the professional, community focused and overall marketing effort of the Bank. For full description, which includes physical mental demands please see attachment.

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: We provide Paid-Training - no prior medical experience required! Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): * Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is. * Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. * Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused * May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Standard Schedule (Great Falls, Montana): * To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations. * Schedule is provided two to three weeks in advance Pay Information: * Starting rate $18.00/hr. Pay may increase depending on experience WHAT YOU NEED TO SUCCEED (Minimum Qualifications): * High school diploma or equivalent required * Customer service experience and effective verbal communication skills are required * A current, valid driver's license with good driving record is required. * Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. * At the American Red Cross, we conduct many mobile blood drives at businesses, schools, and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. * Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): * Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) * Prior leadership experience BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental, and Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO (Paid Time Off): Starting at 15 days a year; based on FLSA (Fair Labor Standards Act) status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with up to 6% company match * Paid Family Leave * Employee Assistance Program * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights

Requirements Talents, skills, and abilities: A BS/BA Degree in a Human Services Related Field is preferred; an equivalency can be used based on documented work history, education, and volunteer experience. Requires computer literacy skills, including the ability to navigate, record, and overall basic computer skills needed for performance-based software as well as an electronic medical records system. The Specialist must have the interpersonal oral and written communications skills to work as a team member, to make observations and to report them accurately, to learn resident care methods, and to follow oral and written instructions. High School Diploma or HSE is required, along with past employment experience. Must have, or be willing to obtain, a valid Montana Driver's License and have an acceptable driving record. Must have an acceptable criminal and protective services background check. Benefits: AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security. AWARE's benefits include: Annual raises Tuition Reimbursement Health Insurance Dental/Vision Insurance 401(k) with company match Life Insurance Wellness programs Generous paid time off We are proud to be an equal opportunity employer.

Welcome to FitLife in Great Falls, MT! Customer Service and the overall care of our members are always top priority at FitLife! We are a family oriented facility and strive to know all members. The Service Representative is an exciting position that pays you to talk to people about fitness! This is a full-time position with competitive pay and commission. There's no limit to how much you can make! Daily, you will work on the membership team, have a primary focus on obtaining new leads, organize events to spread fitness into the community, and help create a positive environment for our members and staff! So, who are we looking for? Someone that is comfortable being outgoing, selling, and meeting new people. Previous sales and customer experience is a plus! Someone that gets excited about knocking things off a checklist. Someone that races toward the finish line first. You strive for growth and success. Someone that enjoys an environment where they can be creative and think critically. Compensation is base pay, commission, and frequent bonus opportunities. This is the perfect opportunity for someone that is looking to challenge themselves and jumpstart a career path in fitness, management, business, ownership, and more! We look forward to getting to know you. Good luck!

We are seeking a charismatic and organized Internal Service Advisor to join our RV team. In this key role, you'll bridge the gap between sales and service, ensuring sold units are prepped accurately and efficiently. Key Objectives: Deliver Exceptional Customer Experience Coordinate Seamless Service Operations Support Cross-Departmental Collaboration Responsibilities: Review and assess internal service work orders for accuracy and completeness Coordinate workflow and timelines with dispatch, technicians, and the sales team Ensure units are prepped and ready for delivery according to dealership standards Track the status of internal jobs and follow up to ensure on-time completion Assist with documentation, parts coordination, and warranty-related process Support Inventory tracking and maintain accurate service records Communicate effectively across departments to align priorities and avoid delays What you'll bring: Exceptional skills in customer service and communication Ability to use a variety of computer-based systems Excellent verbal and written communication skills Flexibility with work schedules: including Saturdays (we are always closed on Sundays) Problem-solver who takes initiative Ability to pass a background and drug test Neat, clean, and professional appearance Demonstrate alignment with the Company's vision, mission, and core values in all interactions Eager to contribute to a smooth and efficient service operation Expected Results: Internal units are serviced and delivered on time and to standard Improved communication and coordination between service and sales Reduction in errors or delays due to incomplete work orders or miscommunication Increased efficiency in internal prep and warranty processes Strong support for a positive customer experience through behind-the-scenes accuracy and care A reliable, proactive presence that contributes to team success and dealership performance Resources: On-the-job training and mentorship from experienced service and sales staff Access to industry-leading service management software and scheduling tools Use of internal checklists, work order templates, and warranty documents Collaboration with a supportive, team-oriented environment focused on success Uniforms and safety gear provided for on-site responsibilities Who we are: Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results. Perks: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K with 5% match Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement Annual Incentive Trip for Top Performers RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations. 

Job Description We are seeking a charismatic and organized Internal Service Advisor to join our RV team. In this key role, you'll bridge the gap between sales and service, ensuring sold units are prepped accurately and efficiently. Key Objectives: Deliver Exceptional Customer Experience Coordinate Seamless Service Operations Support Cross-Departmental Collaboration Responsibilities: Review and assess internal service work orders for accuracy and completeness Coordinate workflow and timelines with dispatch, technicians, and the sales team Ensure units are prepped and ready for delivery according to dealership standards Track the status of internal jobs and follow up to ensure on-time completion Assist with documentation, parts coordination, and warranty-related process Support Inventory tracking and maintain accurate service records Communicate effectively across departments to align priorities and avoid delays What you'll bring: Exceptional skills in customer service and communication Ability to use a variety of computer-based systems Excellent verbal and written communication skills Flexibility with work schedules: including Saturdays (we are always closed on Sundays) Problem-solver who takes initiative Ability to pass a background and drug test Neat, clean, and professional appearance Demonstrate alignment with the Company's vision, mission, and core values in all interactions Eager to contribute to a smooth and efficient service operation Expected Results: Internal units are serviced and delivered on time and to standard Improved communication and coordination between service and sales Reduction in errors or delays due to incomplete work orders or miscommunication Increased efficiency in internal prep and warranty processes Strong support for a positive customer experience through behind-the-scenes accuracy and care A reliable, proactive presence that contributes to team success and dealership performance Resources: On-the-job training and mentorship from experienced service and sales staff Access to industry-leading service management software and scheduling tools Use of internal checklists, work order templates, and warranty documents Collaboration with a supportive, team-oriented environment focused on success Uniforms and safety gear provided for on-site responsibilities Who we are: Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results. Perks: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K with 5% match Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement Annual Incentive Trip for Top Performers RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.

Job Title Service Advisor Falls Montana Company I State Truck Centers Were growing and looking for an energetic customer focused Service Advisor to join our Great Falls team If you love solving problems building relationships and keeping heavy duty trucks rolling this is your opportunity Service Advisors fulfill a critical role in our operations They are responsible for building strong customer relationships by consulting with customers regarding their service needs Together with the technicians a Service Advisor ascertains the cause of the issues that prompted a given customers visit works to address and resolve those issues Were looking for a strong person to support our truck customers by providing exceptional service through a strong understanding of the truck service industry If you are a person with a commitment to quality and excellence then we want to hear from you Interstate Companies Inc is a dynamic organization that provides rewarding careers for more than 1700 employees in its corporate office and five operating units Interstate Assembly Systems Interstate Bearing Systems Interstate Energy Systems Interstate Power Systems and I State Truck Center Interstate is also a leader in Heavy Diesel Construction Equipment Off Highway Equipment and Agriculture Equipment At Interstate we take personal pride in our work and our customer relationships that is why we carry out Pride in Service in every interaction every single day Service Advisor Responsibilities Assist customers at the service counter as well as by phone and taking care of their needs using our Elite Support processes and standards All aspects of transaction from taking appointment to completing invoice and collecting from customer Assist fellow service office employees with managing schedule and workload Manage technician time and monitor repair progress for maximum efficiency Work with parts department by gathering information to complete repair estimates before updating customer for approval Work with outside vendors for sublet work needed on customer units Assist with warranty claims at branch level and work with warranty department to ensure maximum warranty recovery with vendors Service Advisor Requirements Basic computer skills and knowledge High school diploma or equivalent Excellent communication and time management skills Strong problem solver with the ability to think outside of the box3 Years of Truck or Automotive Service Writing Experience RequiredService Advisor Qualities Positive attitude Solid written and verbal communication skills including excellent customer service and phone skills Organized and able to manage time wisely The desire to succeed in a day to day challenging position Mechanical ExperienceComputer Skills Excel Word Excede OSEmployee Benefits Competitive Wages Be paid your worth Tool program available Tuition assistance for educational and ongoing career growth Health dental and vision coverage begins on the first day of the following month Paid Time Off PTO starts accruing day one of your full time employment Holidays 6 Holidays and 2 Floating Holidays per year 401K with company matching Long Term Disability SuppliedShort Term Disability SuppliedLife Insurance SuppliedHealthiest You Virtual Health Care paid by InterstatePPE Reimbursement Safety Glasses and Safety Boot ReimbursementPet Insurance We care about our furry friends Employee Discounts available on products and services Paid Employee Assistance Program Free 247 Access to a guidance consultant regarding life challenges you or family member may face Paid Health and Well being screening for employees and their spouse Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job Duties responsibilities and activities may change at any time with or without notice Interstate Companies is an Equal Opportunity Employer and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration IPSRT

Job Title: Service Advisor Company: I-State Truck Centers We re growing and looking for an energetic, customer-focused Service Advisor to join our Great Falls team. If you love solving problems, building relationships, and keeping heavy-duty trucks rolling, this is your opportunity! Service Advisors fulfill a critical role in our operations. They are responsible for building strong customer relationships by consulting with customers regarding their service needs. Together with the technicians, a Service Advisor ascertains the cause of the issue(s) that prompted a given customer's visit, works to address and resolve those issues. We re looking for a strong person to support our truck customers by providing exceptional service through a strong understanding of the truck service industry. If you are a person with a commitment to quality and excellence, then we want to hear from you. Interstate Companies, Inc. is a dynamic organization that provides rewarding careers for more than 1,700 employees in its corporate office and five operating units Interstate Assembly Systems, Interstate Bearing Systems, Interstate Energy Systems, Interstate Power Systems, and I-State Truck Center. Interstate is also a leader in Heavy Diesel Construction Equipment, Off Highway Equipment and Agriculture Equipment. At Interstate we take personal pride in our work and our customer relationships that is why we carry out Pride in Service in every interaction, every single day! Service Advisor Responsibilities: Assist customers at the service counter as well as by phone and taking care of their needs using our Elite Support processes and standards. All aspects of transaction, from taking appointment to completing invoice and collecting from customer. Assist fellow service office employees with managing schedule and workload. Manage technician time and monitor repair progress for maximum efficiency. Work with parts department by gathering information to complete repair estimates before updating customer for approval. Work with outside vendors for sublet work needed on customer units. Assist with warranty claims at branch level and work with warranty department to ensure maximum warranty recovery with vendors. Service Advisor Requirements: Basic computer skills and knowledge High school diploma or equivalent Excellent communication and time management skills Strong problem solver with the ability to think outside of the box. 3 Years of Truck or Automotive Service Writing Experience Required Service Advisor Qualities: Positive attitude Solid written and verbal communication skills including excellent customer service and phone skills. Organized and able to manage time wisely. The desire to succeed in a day-to-day challenging position. Mechanical Experience Computer Skills (Excel, Word, Excede OS) Employee Benefits Competitive Wages Be paid your worth! Tool program - available Tuition assistance - for educational and ongoing career growth Health, dental and vision coverage - begins on the first day of the following month. Paid Time Off - (PTO) starts accruing day one of your full-time employment. Holidays - 6 Holidays and 2 Floating Holidays per year 401(K) - with company matching. Long Term Disability - Supplied Short Term Disability - Supplied Life Insurance - Supplied Healthiest You - Virtual Health Care paid by Interstate. PPE Reimbursement- Safety Glasses and Safety Boot Reimbursement Pet Insurance We care about our furry friends! Employee Discounts - available on products and services Paid Employee Assistance Program - Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face. Paid Health and Well-being screening - for employees and their spouse Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. #IPSRT

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Description About Us At Montana Credit Union, we believe in empowering people who are dedicated to serving others and strengthening our communities. We foster a culture that values innovation, dedication, and authenticity, while supporting professional growth and encouraging new ideas. More than a place to work, Montana Credit Union is a team where your contributions are valued, your voice is heard, and your career is supported. Position Summary The Member Service Representative (MSR) plays a vital role as a first point of contact for members and visitors, ensuring each interaction reflects professionalism, courtesy, and a genuine desire to help. This position is responsible for opening and maintaining memberships and accounts, processing a variety of member requests, and providing accurate information about Montana Credit Union's products and services. MSRs assist members in person, over the phone, and through digital channels, helping them achieve their financial goals with a proactive, solutions-focused approach. Key Responsibilities Process member transactions including transfers, payments, withdrawals, check requests, share certificates, and line of credit advances Perform account maintenance such as adding or removing joint owners, updating beneficiaries, opening/closing memberships, and handling IRA/HSA contributions and withdrawals. Open and service personal, fiduciary, and business accounts while ensuring proper documentation, disclosures, and compliance with policies and audit standards. Support members with card services by issuing, activating, maintaining, and troubleshooting ATM, debit, and credit cards, including researching disputes and transaction inquiries. Assist members with digital banking services, including online and mobile setup, security resets, and general product and service guidance. Complete operational tasks such as check orders, stop payments, address changes, ACH originations, wire transfers, and notary services with accuracy and attention to detail. Deliver exceptional member service by researching account discrepancies, resolving inquiries, and maintaining a welcoming, professional service environment. Perform additional duties and support branch operations as assigned by the manager to meet member and organizational needs. Qualifications High school diploma or equivalent is required. At least 2 years of exceptional customer or member service experience preferred. Salary & Benefits Pay Range: $17.00 - $19.00 Hourly DOE Comprehensive benefits package including medical, dental, and vision insurance, retirement plan, and paid time off. If you have any questions about this position or the application process, please contact MCU HR at ********************* or call us at ************. We look forward to hearing from you!

At the Great Falls Clinic Hospital, we pride ourselves on providing high quality care and exceptional service to our patients. Here you will find excellent nurse to patient ratios. This allows us to provide more personalized care and create stronger connections. You will discover a culture of teamwork, compassion, and an opportunity for professional growth. POSITION OVERVIEW: Responsible for daily entry of charges that appropriately reflect all services, procedures, and supplies utilized for each patient in Surgical Services. Ensures all surgical service charges are entered and reconciled into the Electronic Medical Record (EMR) System on a daily basis by checking the reconciliation report and work queue reports via the batching method after documentation is finalized by surgical RN. Checks final schedule to ensure add on cases are accounted for. Identifies and submits for correction of documentation deficiencies. Works closely with clinical team and business services team to ensure accuracy of billing and implant items are correctly priced. Will require direct interface with clinical team for clarification and further explanation. Works collaboratively with all physician offices to schedule all surgical cases for GFCH in a timely and efficient manner. Works cooperatively with: New Patient Registration, Insurance Desk, Surgery Providers and/or office staff and external customers. Receives direction from: Director of Quality and Operating Room Clinical Leadership. EDUCATION: * High School diploma or equivalent, required * Additional related education and/or experience preferred. EXPERIENCE: * Experience in a healthcare highly preferred. LICENSE/CERTIFICATIONS: * Valid driver's license when driving any vehicle for work-related reasons KNOWLEDGE/SKILLS/ABILITIES: * Ability to work independently under regular supervision. * Uses structured work procedures and independent judgement to solve problems and achieve high quality levels. * Work output has a significant impact on business goal attainment. * Customers include physicians, nurses, physician office staff, third party payors, central billing staff, staff from other departments and patients/patient families * Ability to perform all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. * Provides all customers of Great Falls Clinic Hospital with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day. NOTICE OF PRE-EMPLOYMENT SCREENING REQUIREMENTS: If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes: * Criminal background check * Drug Screening * Health and Immunizations Screening ABOUT US: In 1917, four visionary medical leaders opened a world-class comprehensive health care center, with an integrated team of specialists and a personal approach to wellness - far from an urban center. Today, we are focused on becoming Montana's healthcare provider of choice. We are committed to recruiting the most contemporary medical staff, harnessing the power of the latest medical technologies, continually striving for advancement, and above all, working as a team to meet the health needs of the 250,000 residents living in our 17 local counties. Our vision is to be the healthcare provider of choice for patients and the workplace of choice for staff and providers. We will achieve this vision by committing to a culture of integrity and safety, evidence based exceptional care, compassionate customer service, great work environment and innovation/technology. ABOUT GREAT FALLS: Great Falls lies about halfway between Yellowstone and Glacier National Parks. With close access to world class fishing and floating, not only on the Missouri River, but also several other lakes and rivers. Great Falls is an active community within 1 hour of two local ski resorts. We encourage a fun, collaborative work environment as well as a good work/home life balance. If you are interested in being a part of a dynamic, impactful team, in a family friendly community, Great Falls and Great Falls Clinic Hospital are for you. We would love to hear from you and discuss this opportunity. EQUAL OPPORTUNITY EMPLOYER: Great Falls Clinic, LLC is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Benefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you! Responsible for providing ambulation, transfer/transport, and accommodating lift needs for the patient. Available via dispatch to transport patient care items and equipment. Communicates in a timely manner with the patient, family, and healthcare team as needed and documents care according to hospital policy/procedure. Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict. Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health System's organization policies and procedures. Education/License/Experience Requirements: Current Nursing Assistant, EMT- Basic, or Surgical Tech Certification in the State of Montana required. Prior CNA/ EMT experience preferred. Current BLS certification by American Heart Association, preferred (able to acquire upon hiring) Current/ Valid driver's license preferred