Customer service representative jobs in Gulfport, MS - 240 jobs
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Customer Support Specialist
Blue Cross & Blue Shield of Mississippi 4.3
Customer service representative job in Gulfport, MS
**This role is 100% onsite in Flowood, MS. There is no remote capacity.**
The Customer Support Specialist (CSS) is accountable for providing quality service to customers seeking direction, information or assistance by conducting effective research on matters related to my Blue, pharmacy, enrollment, billing, benefits and claims inquiries to ensure first call resolution is achieved.
This position is responsible for ensuring a connection is made with each customer interaction to assist the customer with their initial concern and provide information tailored to their individual healthcare needs.
Job-Specific Requirements:
Must have a Bachelor's degree with at least a 3.0 GPA.
Must have proficient computer skills and be able to successfully complete all levels of the call center training program.
Excellent active listening skills in order to clearly understand members' issues.
Must possess excellent communication skills to ensure a professional company image is projected at all times.
Blue Cross & Blue Shield of Mississippi is an Equal opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We offer a comprehensive benefits package that is worth approximately one-third of the salary compensation. Our benefits program is among the best in the health care field. We are looking for employees who can bring their experience, expertise and dedication to work for our customers.
$31k-42k yearly est. 3d ago
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Customer Accounts Advisor
Aarons 4.2
Customer service representative job in Gulfport, MS
The salary range for this role is $12.75 to $13.50 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customerservice experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
$12.8-13.5 hourly 2d ago
Customer Service Representative
Edelbrock Group 3.9
Customer service representative job in Gulfport, MS
A CustomerServiceRepresentative role is to be the first point of contact for our customers, providing exceptional service and support to address their inquiries, resolve issues, and ensure overall satisfaction.
Responsibilities:
Communicate with customers via phone and email.
Investigate and resolve customer issues, escalating complex cases to appropriate team members when necessary.
Build and maintain strong relationships with customers to foster loyalty and retention.
Identify opportunities for process improvements and contribute to ongoing initiatives to enhance the customerservice experience.
Work with sales department/tech department to provide information to customers.
Provide product ETA's, and pricing.
Work with internal departments to facilitate customer's needs.
Data entry in various platforms.
Qualifications:
At least 1 - 3 years of work experience in customerservice.
High school diploma or equivalent.
Excellent phone etiquette and verbal, written, and interpersonal skills.
Ability to multi-task, organize, and prioritize work.
Strong problem-solving abilities and attention to detail.
Proficient in Excel, Word, Oracle, and Adobe.
$25k-30k yearly est. 1d ago
Utility Customer Service Representative
City of Gulfport 3.3
Customer service representative job in Gulfport, MS
Department: Utility Billing
FLSA Status: Non-Exempt
Annual Salary: $25,519.83 - $30,472
Perform a wide variety of duties related to the support of City-owned utilities including cashiering and clerical tasks related to billing, cashiering, and customer accounting functions of water and sewer accounts. Provide internal and external customerservices by responding to questions and customer concerns and attempting to resolve the problem according to guidelines established by the department. This position reports directly to the CustomerService Supervisor.
Essential Job Functions
Essential duties and functions, pursuant to the American with Disabilities Act, may include the following. Other related duties may be assigned.
• Directly deal with customers through various ways: face to face, by phone, by electronic mails responding to account and billing inquiries and adjustments, requests for service and other issues related to water utility services.
• Use various computer applications to prepare documents, data entry, and email
• Communicate effectively, both orally and in writing with customers, co-workers and others providing feedback and strong problem-solving skills.
• Record the details of every action taken; as well as complaints, comments, and inquiries from customers, and maintain confidentiality of information.
• Completes work and projects in a thorough and timely manner with strong accuracy and attention to detail. Understands and follows directions from supervisor and others in the department.
• Accepts payments by cash, check, and credit card. Balance and prepare deposit daily. Safeguarding cash/check.
• Return customer phone calls assigned to you and complete request with a resolution through Cityworks; answer incoming calls when available.
• Maintain customer file maintenance; update mailing addresses, phone numbers, and email addresses.
• Process new accounts; make copies of required documents, check/collect for any unpaid balances at previous locations, and get signed consumer contract, as needed.
• Scan and attach documents into Tyler Content Management by account/customer number.
• Set accounts to final per written request from customer.
• Enter service orders for reconnects and remove special condition code for accounts locked off for nonpayment, once payment has posted.
• Cancel/complete work orders and notify Utility Billing Coordinator to remove disconnect fees for those customers who pay before account is locked off for nonpayment.
• Accept and process E-billing forms/set up in system.
• Accept forms for debit authorization/cancellation and pass along to Accounts Manager.
• Assist customers requesting for leak, pool, onetime adjustments; ensure form is filled out completely, attach receipts, print consumption report, add special condition code to account, and file accordingly per cycle.
• Coordinate with customers regarding adjustments denied or made to account, document the account, and remove special condition code if applicable.
• Apply drop or mail payments as needed.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
• Exceptional customerservice skills that involves receiving and responding to customers concerns and needs.
• Ability to remain calm in stressful and sometimes verbally abusive situations.
• Exceptional communication skills by the ability to communicate effectively with face to face and phone customers with a clear and concise understanding.
• Ability to communicate with other departmental staff and maintain an effective working relationship with others.
• Self-sufficient in organization skills by completing assignments with accuracy and in a timely manner.
• Computer literate with the ability to learn the various software applications.
• Must demonstrate a typing skill of 30 wpm.
• Ability to make mathematical computation quickly and accurately.
• Ability to use analytical thinking and reasoning to solve a problem.
• Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea and follow-up.
• Ability to follow a systematic method of performing a task.
• Ability to multi-task in a high-pressure environment.
• Ability to apply city, state, and federal policies, laws and regulations.
• Make sound judgements while adhering to city ordinances and codes.
• Basic clerical work including, but not limited to typing, filing, and organizing, record keeping, basic mathematics and accounting techniques.
• Works effectively under pressure and with frequent interruptions.
• Ability to be flexible and available to work at either office location.
• Ability to work on frontline or drive thru.
Education and Experience
High school diploma is required. One to three years of high-volume cash handling experience. Two to three years of increasing responsible customerservice and basic clerical experience, or an equivalent combination of education and/or training.
Required Licenses or Certificates
Must possess a valid Mississippi driver's license.
Physical Demands and Working Conditions
Physical requirements include occasional lifting/carrying of 10+ pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting and kneeling to perform the essential functions. Working conditions are indoors.
$25.5k-30.5k yearly Auto-Apply 6d ago
WORKERS' COMP CALL CENTER REPRESENTATIVE
Bienville Orthopaedic Specialist LLC
Customer service representative job in Biloxi, MS
Job Description
Essential Job Responsibilities: • Answers inbound calls in a high volume call center. • Assists patients, caregivers, and workman's Comp representatives with various inquiries and provides general assistance in a timely manner.
• Communicate with Pre-Cert, adjusters and NCM to make sure the patients are scheduled in a
timely manner
• Receives and forwards patient requests to appropriate clinical staff in a timely manner.
• Enters patient information into the electronic health records (EHR) system.
• Recognizes and escalates complex issues to the Call Center Team Lead or Manager for guidance.
• Maintains up-to-date knowledge of physician and provider schedules, clinic updates, business
office protocols, etc.
• Performs other duties as assigned.
Education:
• High School Diploma or equivalent.
• 1 - 2 years' experience in medical office administration highly preferred.
Other Requirements:
• Must be able to complete tasks with a high-degree of efficiency and accuracy while working in a
fast-paced environment with frequent disruptions.
• Must demonstrate ability to analyze data and resolve complex problems.
• Must have the ability to work independently while managing time and workload appropriately.
• Knowledge of medical terminology and procedures, knowledge of health insurance industry
practices and/or medical billing procedures preferred.
• Experience with medical scheduling/billing systems preferred.
• Exceptional customerservice, interpersonal skills, and communication skills.
• Proficiency of electronic records systems preferred. Must have strong data entry skills and demonstrated typing speed of 45 wpm.
$20k-27k yearly est. 24d ago
Customer Service Advisor - D'Iberville
Stonebriar Auto Services
Customer service representative job in DIberville, MS
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called CustomerService Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$23k-30k yearly est. 3d ago
Collection Customer Service Agent-5
MHC Equity Lifestyle Properties
Customer service representative job in Biloxi, MS
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Collection CustomerService Agent-5 in Biloxi, Mississippi. What you'll do: The Collections Representative interacts with customers, takes reservations, offers extended stays and informs customers of special offers for our portfolio of RV Campgrounds and Resorts.
Your job will include:
* Answer incoming customerservice calls promptly, professionally and within established performance standards and criteria.
* Place outgoing calls to customers to collect past due payments.
* Take payments by credit card or check by phone
* Maintain current knowledge of company services and policies in order to respond correctly to customer inquiries.
* Verify and enter accurate customer information in order to ensure the integrity of customer paperwork and records.
* Respond to customer needs, questions or problems in an efficient, professional and thorough manner.
* Review and analyze account information accurately to assist customer.
* Answer questions, identify, research and resolve discrepancies in customer call or correspondence.
* Handle any special projects which are assigned in a proper and efficient manner.
* Keep call logs and reports as required.
* Note adjustments and modifications to member accounts as needed.
* Navigate multiple computer systems.
* Train/Cross Train employees as needed
Experience & skills you'll need:
* High school diploma, or the equivalent.
* 1+ years of experience in a call center environment.
* Dedication to exceptional customerservice.
* Excellent written and verbal communications skills.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
$29k-36k yearly est. Auto-Apply 60d+ ago
Representative, Customer Service
LCI Brand 4.8
Customer service representative job in Biloxi, MS
ABOUT LCI
The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways:
EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels.
SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation's military.
SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.
ABOUT THIS ROLE
The CustomerServiceRepresentative is to provide customerservice with customer recognition to everyone.
LOCATION AND SCHEDULE
Keesler AFB - On-Site
Schedule: Part-time (20-30 hours/week)
KEY RESPONSIBILITIES
Responsible for all customerservice functions with customer recognition and interface the most critical element.
Accurate computerized checkout
Requires excellent communication skills
Requesting and identifying material from the warehouse and shelf stocking.
Store cleanliness both in and outside.
Other duties as requested by Manager and/or Assistant Manager
QUALIFICATIONS
High school graduate with one year relevant work experience.
Basic retail knowledge. Accuracy with computerized checkout systems.
Requires excellent communication skills.
Must have interpersonal skills dealing with and communicating with customers, vendors, co-workers and management. Team player.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is in a store and warehouse environment. The employee is regularly required to sit; stand; walk and use hands. This could require frequent manual labor similar to stocking of product, receiving freight, or other lifting and/or moving of product.
WORK ENVIRONMENT
The noise level in the work environment is usually moderate. When in the Manufacturing area, hearing protection may be required depending on the department.
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why LCI?
Purpose-driven company driven by principles, not profit
Reach your highest potential: upward mobility, rewarded through hard work
Competitive salary and compensation
Basic Life Insurance at no cost to the employee
401(k) with match and Surplus-Sharing Plans
Health, Dental, and Vision Insurance
Ten paid holidays annually
Paid Time Off (PTO)
On-site Health and Wellness program
Employee Assistance Program (EAP)
$22k-29k yearly est. 60d+ ago
Customer Service Representative
Ej's Innovations 4.2
Customer service representative job in Gulfport, MS
EJ's Innovations is a marketing firm that specializes in in-store marketing to deliver consistent results for our clients. We treat our employees as future business partners from the beginning, with personalized, hands-on training and mentorship throughout their career.
Job Description
FULL TIME CUSTOMERSERVICE POSITIONS AVAILABLE! PAID TRAINING
ARE YOU LOOKING FOR SOMETHING NEW?
We are continuing to expand and currently looking for new applicants to add to our customerservice and junior marketing department. We are looking for experienced customerservice or retail representatives that we can additionally train to mold to our clients needs. We are looking for motivated individuals who have a competitive edge and are willing to learn.
EXPERIENCE IS NOT MANDATORY BUT IS A HUGE PLUS! FULL PAID TRAINING WILL BE PROVIDED.
EJ's Innovations specializes in promotional campaigns while continually providing the top notch customerservice experience that we have become known for in the Gulfport/Biloxi area. We are now looking to fill 5-6 positions and the interview process has begun!
Qualifications
THE PROPER CANDIDATE WOULD HAVE:
- Excellent verbal & written communication skills and the willingness to learn
- Must be a team player and work well with others
- Great customerservice skills
- Effective listening skills
- Enthusiastic personality!
EXPERIENCE IN THE FOLLOWING IS A PLUS BUT NOT REQUIRED:
- CustomerService
- Work in the restaurant industry
- Retail/Sales
- Marketing/Advertising
- Promotions
- Management/Leadership Skills
Additional Information
At EJ's Innovations, we believe in rewarding hard work. We only promote from within our own company, and we only promote those with the work ethic and motivation to get the job done! Our training program is hands-on, and covers every aspect of our company, helping prepare for long-term careers. Our team nights and leadership conferences are designed to build relationships, and provide a great foundation as you build your career.
$22k-29k yearly est. 1d ago
Customer Service Representative - Gulfport, MS
Kedia Corporation
Customer service representative job in Gulfport, MS
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$22k-30k yearly est. 1d ago
Clinic Access Center Representative
Singing River Health System 4.8
Customer service representative job in Pascagoula, MS
Financial Services Building - Pascagoula | Full-Time | Day Shift Monday - Friday | 3151 Denny Ave Pascagoula, Mississippi, 39581 United States The Clinic Access Representative receives and assists telephone calls from patients and visitors of the Singing River outpatient clinics. He/She helps to facilitate patient care by carrying out the Representative responsibilities in a professional, efficient, and accurate manner.
DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.
Education:
High School graduate or equivalent required.
License:
N/A
Certifications:
Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.
Experience:
Experience working in a clerical or secretarial role in a healthcare-related or call center setting preferred.
Reports to:
Manager of Clinic Access Center
Supervises:
None
Physical Demands:
Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.
Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard.
Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.
Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.
Mental Demands:
Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines.
Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.
Special Demands:
Must possess superior customerservice skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.
Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.
$25k-28k yearly est. 60d+ ago
Guest Services Representative
Intown Career
Customer service representative job in Gulfport, MS
Welcome to InTown Suites! We take pride in offering unmatched value and memorable experiences for our guests. We prioritize small gestures that make a big difference. That starts with our staff! We are currently seeking a Guest ServicesRepresentative at one of our hotel properties. The Guest ServicesRepresentative is responsible for assisting guests efficiently, courteously, and professionally in all front office related functions. The Guest ServicesRepresentative is also responsible for covering all aspects of the front office when the General Manager is not present. Come help make a difference and join a hardworking team with a diverse and inclusive culture. Enjoy a friendly workplace environment, competitive health benefits, and career growth opportunities!
Job Responsibilities
Represent hotel in a professional and courteous manner; check guests in and out in a timely and efficient manner
Ensures reservations are taken correctly and courteously
Must be proficient in computer operating system
Available at all times to deal with guest issues in a professional manner
Notify General Manager or equivalent immediately of any guest, employee, or cash concerns
Supervise property staff as needed
Ensure compliance of safety and security standards
Reports to the Regional Operations Manager in General Manager absence
Responsible for bank deposits in General Manager absence
Identify and follow up on life/safety issues and inspection issues
Notify General Manager or equivalent immediately of any safety and/or security violations of policy
Leave all desk and office areas in a clean and in a neat manner
Handle administrative duties as assigned
Take responsibility for insuring that property is always clean and free of any trash and debris
Skills/Experience
Previous hospitality experience preferred but not required
Any combination of education and experience equivalent to high school diploma
Any other combination of education, training or experience that provides the required knowledge, skills and abilities
Ability to read, understand, interpret information found in a variety of reports and other internal hotel information
Ability to read, speak, write in an efficient manner in order to interact with guests and staff
Sufficient mathematical skills to calculate room revenue, average rate, occupancy percentage, and count as well as how to balance a cash bank, etc.
Possess thorough knowledge of Front Office and related department operations, service standards and techniques, guest relations and etiquette, up selling techniques, in order to ensure the effective operation of the front office and related departments (examples include providing high level of service, effective staff training, proficient problem solving, effective cost controls, etc.)
Ability to compose and express thoughts in a clear and concise way to ensure effective communication
Ability and flexibility to work long hours on a regular basis and as business conditions demand
Ability to manage multiple activities and use time management skills to get tasks accomplished in stressful situations/environments
Ability to make effective judgment on all facets of front office operations and staff, and the ability to effectively solve guest and operational problems
Mental and Physical Demands
Indoor work with hard and carpeted surfaces
Standing for eight (8) hour shifts
This position is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Exposure to extreme weather conditions, cold and heat
Extensive use of hands and fingers for manipulation of keyboard, answering phone calls (100% of the time)
Use of computer terminal, which requires extensive eye contact with a video display terminal
Travel Demands
Travel locally as assigned by the General Manager and must possess a valid driver's license and proof of insurance.
Perks & Benefits
Easy to follow training programs & supportive team throughout the onboarding process
Health, dental, vision, life and disability insurance for Full-time Employees
401k with company match
PTO for Full-time employees
Sundays off and No late shifts!
Flexible schedules
The Company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by managers/supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
$19k-25k yearly est. 32d ago
Accepting Resumes for Future Openings: P&C Insurance Customer Service Representative - Experience Required
All Saints Insurance Agency
Customer service representative job in Slidell, LA
Benefits:
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Location: Slidell, LA
Work Arrangement: In-Office
Salary: Competitive Base + Sales Commission + Performance Bonuses
For licensed insurance service agents who want to make high income serving the needs of our customers, this is the career for you. PREFERRED on-site work location in Slidell, Louisiana. Open to remote candidates.
Top Industry Compensation & Benefits Plan: Above Average Salary paid semi monthly + Bonuses + Monthly Commissions + Health Insurance Options + Paid Time Off with more days off than most agencies provide including 9 paid holidays AND Your Birthday off + Training & Coaching to develop your service & sales skills = The best insurance service team member opportunity in the country. This is ONLY for top performers who have had success in their current role but are seeking an opportunity to learn from the best, the opportunity to grow within the company, and make high levels of income to celebrate your success.
P&C Insurance service or sales experience is required.
Are you our next customerservice rockstar? Let's talk! Randee Heer Agency Owner All Saints insurance Insurance Agency
$24k-32k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Agile Cold Storage
Customer service representative job in Pearl River, LA
CustomerServiceRepresentative - Agile Cold Storage
Location: Pearl River Department: CustomerService Schedule: Full-Time | 1st Shift (11:00 AM - 7:00 PM, Tuesday-Friday, 7:00AM - 3:30PM, Saturday) Reports To: CustomerService Manager
The CustomerServiceRepresentative (CSR) serves as the primary point of contact between Agile Cold Storage and its customers. This role manages inquiries, resolves issues, and coordinates logistics to ensure accurate, timely, and professional service delivery.
Essential Duties and Responsibilities
Respond promptly to all customer inquiries, requests, and complaints related to work orders, shipments, and inventory.
Schedule inbound and outbound appointments within the Dock Management System (DMS) .
Communicate effectively with customers, brokers, freight forwarders, and warehouse operations regarding accounts, inventory, invoicing, and credit changes.
Process and verify computer-generated invoices to ensure accurate billing.
Generate and manage all required documentation for customer work orders, including special requests and expedited orders.
Review and confirm that orders comply with company policies and procedures.
Research issues, obtain supporting documents, secure approvals, and process credits or debits.
Provide general clerical support, including maintaining order files, answering phones, operating office equipment, and greeting visitors.
Support and provide coverage for other team members as needed.
Perform other duties as assigned to support Agile's operational goals.
Additional Responsibilities
Accurately enter orders into the Warehouse Management System (WMS) .
Follow all company safety rules and maintain a clean, organized workspace.
Adapt to changing work hours and shifts based on business needs, including occasional overtime, weekends, or holidays.
Required Qualifications
Minimum 2 years of customerservice experience , preferably in logistics, warehousing, or distribution.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Access) and general internet navigation.
Strong clerical and organizational skills with attention to detail.
Excellent verbal and written communication skills in English.
Demonstrated ability to remain professional and cooperative under pressure.
Team-oriented with strong interpersonal and problem-solving skills.
Must successfully complete a basic math skills test , background check , and drug screening prior to employment.
Preferred Qualifications
High School Diploma or GED .
Experience in export coordination or warehouse logistics is a plus.
Knowledge, Skills, and Abilities
High attention to detail, accuracy, and organization.
Ability to follow written and verbal instructions.
Strong time management and multitasking capabilities.
Dependable, self-motivated, and customer-focused mindset.
Work Environment
Primarily office-based with occasional movement throughout warehouse areas.
Frequent use of standard office equipment (computer, phone, copier, fax, calculator).
Moderate noise level typical of a warehouse setting.
Physical and Mental Demands
Ability to sit for extended periods and perform repetitive office tasks.
Regular standing, walking, bending, and light lifting (up to 20 lbs).
Must adhere to company grooming, hygiene, dress code, and PPE policies for safety compliance.
Supervisory Responsibilities
May occasionally lead or assist with special projects under supervision.
Join the Agile Cold Storage team and be part of a fast-paced, customer-driven environment where precision and teamwork make a difference.
$24k-32k yearly est. Auto-Apply 25d ago
Accepting Resumes for Future Openings: Diesel Service Writer
Renaissance Motors
Customer service representative job in Slidell, LA
Currently seeking Service Writer EXPERIENCED in light/medium duty Diesel repairs ... We are seeking an EXPERIENCED Diesel Service Advisor for our Slidell shop. This person is vital to our company's success and is a key component for ensuring our client's happiness. We are looking for someone who is looking for long term employment with the opportunity to grow within our company.
This person should be knowledgeable with diesel repair & service for powerstroke, cummins, and duramax engines. Qualified applicants should have stellar customerservice skills, be self starting, organized, dependable, work well under pressure, and a problem solver. Applicants should possess automotive operational knowledge, excellent follow up and follow through, sales skills, and the ability to multi-task in a fast paced environment. Gas experience is also a plus!
In this position you will be responsible for answering multiple phone lines, dealing with clients face-to-face, creating estimates, looking up parts, reviewing technician findings with customers and selling necessary repairs.
Our hours are Monday - Friday 8:00AM - 5:00PM with 1 hour for lunch
Why You Want to work with Renaissance Motors:
Team atmosphere
Advancement opportunity
Benefits - Health, Dental, Vision
Weekends & Nights off
Bonus opportunity
NO Grueling Commute (we support our community and hire local folks)
You're not just a number here. We treat our team like family
Job Requirements:
2+ years prior diesel automotive service writing experience
Knowledge and ability to explain diesel repairs - Experience with Diesel passenger vehicle repairs is REQUIRED!
Clean driving record with valid driver's license
Must be able to pass drug screen and background check
Compensation is based on experience.
Think you're a good fit or know someone who is? We'd love to discuss this job opportunity! Please apply to this job posting and one of our team will reach out via email or text to setup an interview.
Please check your SPAM folder too!
$36k-58k yearly est. Auto-Apply 60d+ ago
Guest Services Representative - Front Desk
Courtyard Biloxi North D'Iberville
Customer service representative job in DIberville, MS
Job Description
Provide prompt, friendly, and well-informed support to all guests in person, maintaining the excellent service and warmth associated with Courtyard by Marriott.
Compensation:
$14 hourly
Responsibilities:
Welcome and assist guests with exceptional customerservice throughout their stay
Address guest complaints and requests promptly and effectively
Check guests in and out efficiently and in a welcoming manner
Utilize the Fosse system for posting guest charges, billing, payments, and cash-handling procedures
Manage guest mail and messages following established protocols
Demonstrate proficiency in the Marriott Bonvoy Loyalty Program
Develop a thorough understanding of hotel staff, room rates, amenities, and sales strategies
Efficiently handle reservation requests and room assignments
Answer incoming calls with proper telephone etiquette
Accommodate special requests and block rooms as needed
Monitor room availability and manage safe deposit box procedures
Familiarize yourself with emergency and security protocols
Provide information on local attractions and areas
Effectively handle wake-up call requests
Uphold guest room cleaning standards and lobby cleanliness
Complete training on the Marriott Global Source platform
Perform shift start-up and end duties, including cash handling
Maintain the balance of credit cards, cash, and change funds throughout the shift
Report guest or system issues promptly to management
Communicate relevant information to incoming staff and management
Notify maintenance of any required maintenance tasks
Inform housekeeping of changes in guest itineraries
Support marketing efforts by completing Company Tracking tasks
Adhere to proper uniform standards consistently
Willingness to train in making Starbucks drinks at the 24-hour Starbucks on-site
Practice safety protocols at all times
Ability to lift luggage or packages up to 40 lbs
Adherence to company work rules, procedures, and policies
Perform additional assigned duties within capabilities
Previous experience with the Fosse system is advantageous
Maintain the cleanliness and presentation of the lobby and desk area
Open availability is a requirement
Qualifications:
Must be available to work flexible hours, including weekends and holidays
Reliable transportation is required for commuting to and from work
Excellent verbal and written communication skills are necessary to effectively interact with guests
Dedicated to ensuring guest satisfaction and providing exceptional service
Proficient in handling guest complaints and resolving issues promptly
Capable of responsibly managing cash transactions
Must possess an outgoing personality and maintain a friendly demeanor
Adherence to Marriott standards for service excellence is expected
Ability to work effectively in a team environment
About Company
Please take a moment to research our amazing company at ******************
$14 hourly 33d ago
Financial Service Officer
Navigator Credit Union 3.9
Customer service representative job in DIberville, MS
Navigator Credit Union is currently recruiting for a full time Financial Service Officer. We have FSO positions available in Navigator's MS region. During the interview process a specific location cannot be promised due to business and organizational needs at the time of any potential offer. In this region, we have branches in Gulfport, D'iberville, Ocean Springs, Gautier, Jackson Ave, Hurley, Vancleave and Moss Point. Although a home branch will be assigned, branch employees may be asked to cover at other branches within that region. If you have a passion for exceptional service, relationship building, and want to be a part of a team that focuses on creating substantial value in the communities we serve, while exceeding goals, we want to hear from you! We encourage all interested, qualified candidates that enjoy working in a fast paced environment to apply. We provide paid vacation after 90 days, paid holidays, 401k with a company match, medical, referral bonus, and several other benefits after 30 days employment for our team members including incentive opportunities. Navigator Credit Union is an Equal Opportunity Employer. Navigator does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
ROLE:
· Serves as a Financial Advisor responsible for providing financial s solutions which include but are not limited to opening new accounts, referring applications, answering member questions, problem solving, and owning the member experience. Responsible for having conversations with members and prospective members about financial products/services that may save them time, money, or create a convenience. Must maintain a thorough knowledge of all products/services offered by the credit union, including mobile banking and other technical services. Responsible to provide an exceptional member experience and own the member's needs.
DESCRIPTION OF DUTIES:
· Builds relationships with members via several different channels by having effective conversations about banking needs and financial goals. Channels include but are not limited to face to face, over the phone, online banking, electronic communications, and business visits.
· Meets with members for all banking needs from basic transactions to more complex financial needs.
· Responsible for building relationships in the Community and positively representing Navigator Credit Union.
· Assist members by teaching to manage money wisely, make sound financial decisions, and achieve financial stability in life.
· Must be knowledgeable on providing tips/resources on building credit scores, budgeting and helping members set up financial goals.
· Able to have consultative conversations with members to proactively offer Credit Union products and services to have members expand their relationship with the Credit Union. Support and promote the features and benefits of our products and services.
· Performs administrative duties, including system data entry and information retrieval, as need to support members service duties, ensures compliance with Federal and State regulatory statutes, as well as internal policies and procedures.
· Works on special projects and performs other duties as instructed or assigned by the Supervisor.
· Must be able to perform multiple roles within the branch.
· Must display a positive, self-starter disposition when dealing with internal and external members
· Demand of myself, and others, the highest levels of integrity, leadership, accountability and teamwork.
· Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
EXPERIENCE:
· 2+ years' direct customerservice experience required
· Sales experience preferred
EDUCATION:
· High School diploma or equivalent is required.
SPECIFIC SKILLS:
· Above average communication skills; verbal and written.
· Must successfully complete financial counselor certification program within first 6 months in position.
· Above average problem solving skills, while understanding ownership of the member experience.
· Self-motivated, trustworthy and a strong work ethic
· Ability to work independently and as part of a team
· Able to speak to various sizes groups
· Able to lead by example
· Ability to work in a fast paced environment while prioritizing tasks and meeting deadlines
· Proven ability to cross sell and achieve established branch and individual goals
ADA REQUIREMENTS:
PHYSICAL REQUIREMENTS:
· Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Sits more than 6 hours a day. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of local travel as driver and travel by commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Must be capable of regular, reliable and timely attendance.
WORKING CONDITIONS:
· Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
MENTAL REQUIREMENTS:
· Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customerservice and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
$28k-32k yearly est. 60d+ ago
Floating Financial Service Representative 5054
Keesler Federal Career 4.5
Customer service representative job in Wiggins, MS
Keesler Federal Credit Union team members enjoy competitive salaries and a wide range of benefits, some of which include:
Medical, dental, and vision insurance
Section 125 Flexible Spending Accounts for Health Care and Dependent Care expenses
Employee and Dependent Life Insurance
401(k) Retirement Plan with 100% match on the first 5% contributed by you
Paid Leave
Tuition Reimbursement and Competitive Scholarships
Short Term & Long Term Disability Benefits
Employee Assistance Program
WE CURRENTLY DO NOT SPONSOR WORK RELATED VISAS
SPECIAL NOTE: On average our FSRs have the potential to earn $500 or more in monthly incentives.
Position: Floating Financial ServicesRepresentative I (FSR I)
Department: Retail Operations
Reports To: Branch Manager or Assistant Branch Manager
FLSA: Non-Exempt Grade 8
SUMMARY
Under general supervision, but following established policies and procedures, is responsible for creating, opening, and processing new consumer & business member accounts and cross selling services to members while providing extraordinary service. Explains products' and/or services' value, benefits, features, rates and fees to members. Using the sales and service process as outlined in training, is responsible for conducting a high quality interview with members and potential members to satisfy their needs.
Represents the credit union in a professional, friendly, courteous manner. Gives prompt, efficient, and accurate service in the processing of all transactions. Stays current with credit union membership requirements, deposit products, services, loan products, and marketing campaigns.
This staff member is moved within the region's branch network at the discretion of the home base Branch Manager. The individual in this position can and will be moved frequently and without out prior notice.
SUPERVISORY RESPONSIBILITIES
None
ESSENTIAL FUNCTIONS
Creates new membership accounts. Opens and processes required documentation for all types of consumer & business deposit accounts including individual retirement accounts and certificates of deposit.
Conducts quality interviews with members using the sales and service training to meet member needs through credit union products and services.
Uses Loan Operating system and the sales and service process to complete quality consumer loan applications over the phone or in person.
Clearly communicates decisions to the member in a positive and tactful manner.
Disburses the loan in accordance with guidelines and procedures. Ensures that all paperwork and documents for closure of loan are correctly completed.
Responsible for sales of ancillary products on qualified loan applications.
Provides merchant referrals directly to the merchant for business accounts.
Maintains a high level of productivity by meeting or exceeding established goals set by Branch Manager and Regional Director.
Orders and statuses ATM and Debit cards through Card Creation Wizard or utilizes card printing system to provide members with ATM and Debit cards instantly. Submits ATM and Debit card disputes and fraud disputes.
Works to resolve members' concerns, complaints, discrepancies, and problems through use of available resources, effective use of KFCU computer systems and product knowledge. Refers problems through the chain-of-command for resolution. Utilizes the CRM to effectively track member concerns.
In support of marketing campaigns such as Auto Loan Refinance or new member onboarding, makes outbound phone calls to contact members in regards to products or services for which the member qualifies.
Completes, with an acceptable grade, all training for this position as directed by management and actively participates in training classes.
Maintains proficiency in all computer systems necessary to perform the job satisfactorily.
Responsible for compliance with all Federal regulations including Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), Red Flag Program, Fair Credit Reporting Act and REG CC.
Upholds all member information in the strictest confidence.
Responsible for assisting the Member Contact Center with overflow calls using the credit union call system.
Within the scope of an FSR I authority, assists the teller line with teller transactions in the event of a branch staffing shortage in accordance with written policies and procedures.
Within the scope of an FSR I authority, maintains control of cash by double counting all cash received and disbursed, or being diligent as the 2
nd
party in any dual control procedure.
Utilizes check hold and cash transaction procedures when processing transactions and if applicable, Reg CC within prescribed guidelines.
Other Duties and Responsibilities:
Maintains branch office equipment and supplies necessary to keep office working efficiently.
Assists in balancing the ATM and Night Depository as directed by the Branch Manager or Assistant Branch Manager.
Assists in upholding the branch appearance (interior and exterior) and to maintain a clean and orderly workspace.
Miscellaneous duties as assigned.
KNOWLEDGE & SKILLS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
A high school education or GED.
Community college coursework is desired.
Experience and Other Requirements:
One year to three years of similar or related experience.
Completion of Lending Class, New Accounts training, Sales and Service Training and Teller training through the KFCU Training Department required.
Must possess ability to operate computer terminal, computer printers, calculator, fax machine, telephone, currency counter, and copier with accuracy and attention to detail.
Must possess and exhibit an outgoing personality, helpful member service attitude and an ability to sell credit union products and services.
Must possess strong basic math skills, accuracy and attention to detail
Must demonstrate an ability to understand and implement changing policies and procedures.
Must be knowledgeable of teller transactions relevant to the position.
Must maintain confidentiality and dependability.
Exceptional oral and written communication skills required.
Interpersonal Skills
Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Computer Skills:
Extensive use of personal PC required.
Must be proficient in Microsoft Word, Excel, as well as use of internet and e-mail.
Must be able to navigate the internet to search for data and be able to complete online forms.
Somewhat knowledgeable of emerging computer technology, such as mobile devices, imaging technology, and social media.
Must be familiar with home banking and bill paying services.
Certificates, Licenses and Registrations:
Sales and Service Standard
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands to finger, handle, feel or grasp; reach with hands and arms; and talk or hear. The employee is frequently required to kneel, crouch, or stoop. The employee is occasionally required to lift and/or move 10-15 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Extensive use of desktop computer is required. The noise level is that of a normal office environment.
DECLARATION
The human resources department retains the sole rights and discretion to make changes to this job description.
#Be extraordinary
#HPIND
$500 monthly 13d ago
Financial Services Representative
Worldacceptance
Customer service representative job in Slidell, LA
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial ServicesRepresentative to guide customers on their financial journey. As a Financial ServicesRepresentative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The primary responsibility of the Financial ServicesRepresentative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customerservice which is an essential part of marketing the branch and Company culture.
Hourly Pay: $15
What you'll do:
Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customerservice, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Other duties include but are not limited to:
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.
Experience (and Requirements) that will WOW us!
Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
To perform this job successfully, an employee must have basic computer skills.
A valid driver's license & access to a dependable vehicle.
Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.
Why World?
We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of Financial Services Reps to management.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, vacation time, and a 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We'll get you home for dinner: your life outside of work is priority #1
You'll make a positive impact on the lives of the customers you serve.
Who is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care.
Physical Demands and Working Conditions:
• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.
Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
$15 hourly Auto-Apply 9d ago
Customer Service Representative
EJ's Innovations 4.2
Customer service representative job in Gulfport, MS
EJ's Innovations is a marketing firm that specializes in in-store marketing to deliver consistent results for our clients. We treat our employees as future business partners from the beginning, with personalized, hands-on training and mentorship throughout their career.
Job Description
FULL TIME CUSTOMERSERVICE POSITIONS AVAILABLE! PAID TRAINING
ARE YOU LOOKING FOR SOMETHING NEW?
We are continuing to expand and currently looking for new applicants to add to our customerservice and junior marketing department. We are looking for experienced customerservice or retail representatives that we can additionally train to mold to our clients needs. We are looking for motivated individuals who have a competitive edge and are willing to learn.
EXPERIENCE IS NOT MANDATORY BUT IS A HUGE PLUS! FULL PAID TRAINING WILL BE PROVIDED.
EJ's Innovations specializes in promotional campaigns while continually providing the top notch customerservice experience that we have become known for in the Gulfport/Biloxi area. We are now looking to fill 5-6 positions and the interview process has begun!
Qualifications
THE PROPER CANDIDATE WOULD HAVE:
- Excellent verbal & written communication skills and the willingness to learn
- Must be a team player and work well with others
- Great customerservice skills
- Effective listening skills
- Enthusiastic personality!
EXPERIENCE IN THE FOLLOWING IS A PLUS BUT NOT REQUIRED:
- CustomerService
- Work in the restaurant industry
- Retail/Sales
- Marketing/Advertising
- Promotions
- Management/Leadership Skills
Additional Information
At EJ's Innovations, we believe in rewarding hard work. We only promote from within our own company, and we only promote those with the work ethic and motivation to get the job done! Our training program is hands-on, and covers every aspect of our company, helping prepare for long-term careers. Our team nights and leadership conferences are designed to build relationships, and provide a great foundation as you build your career.
$22k-29k yearly est. 60d+ ago
Learn more about customer service representative jobs
How much does a customer service representative earn in Gulfport, MS?
The average customer service representative in Gulfport, MS earns between $20,000 and $33,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in Gulfport, MS
$26,000
What are the biggest employers of Customer Service Representatives in Gulfport, MS?
The biggest employers of Customer Service Representatives in Gulfport, MS are: