Customer Service Representative Job Openings In Houston, TX - 2,869 Jobs

  • Estimated Salary

    $36,794

    NEW

    CSR (Customer Service Representative)

    Pizza Hut
    Houston, TX
  • Estimated Salary

    $36,794

    CSR (Customer Service Representative)

    Pizza Hut
    Houston, TX
  • Estimated Salary

    $36,794

    NEW

    CSR (Customer Service Representative)

    Pizza Hut
    Houston, TX
  • Estimated Salary

    $36,794

    Customer Service Rep II

    Weatherford International Inc.
    Houston, TX
  • Estimated Salary

    $36,794

    NEW

    Customer Service Rep II

    Weatherford International Inc.
    Houston, TX
  • Estimated Salary

    $36,794

    Customer Service Representative II

    Kar Auction Services, Inc.
    Houston, TX
  • Estimated Salary

    $36,794

    Customer Service Representative II - Houston, TX

    Stericycle
    Houston, TX
  • Estimated Salary

    $36,794

    Customer Service Rep

    HEB Grocery Stores
    Houston, TX
  • Estimated Salary

    $36,794

    NEW

    Customer Service Rep.

    Robert Half
    Houston, TX
  • Estimated Salary

    $36,794

    NEW

    Customer Service Rep Claim

    The Travelers Companies
    Houston, TX
  • Estimated Salary

    $36,794

    NEW

    Customer Service Rep. Telecomute

    Health Care
    Houston, TX
  • Estimated Salary

    $36,794

    NEW

    Customer Service Rep

    Home Depot
    Houston, TX
  • Estimated Salary

    $36,794

    Customer Service Rep

    HEB Grocery Stores
    Houston, TX
  • Estimated Salary

    $36,794

    Customer Service Rep-Cosmetics

    HEB Grocery Stores
    Houston, TX
  • Estimated Salary

    $36,794

    NEW

    Customer Service Rep Claim

    Travelers
    Houston, TX
  • Estimated Salary

    $36,794

    Customer Service Rep

    Ferguson Enterprises, Inc.
    Houston, TX
  • Estimated Salary

    $36,794

    NEW

    Bilingual Customer Service Rep

    Resource Staffing
    Houston, TX
  • Estimated Salary

    $36,794

    NEW

    Customer Service Rep Claim

    Travelers
    Houston, TX
  • Estimated Salary

    $36,794

    NEW

    Customer Service Rep (Teller)

    Texas Capital Bank
    Houston, TX
  • Estimated Salary

    $36,794

    Bilingual Customer Service Rep

    Texas Employer
    Houston, TX
  • Estimated Salary

    $36,794

    Customer Service Rep Claim

    The Travelers Companies
    Houston, TX
  • Estimated Salary

    $36,794

    Telephone Customer Service Representative

    Us Med-Equip
    Houston, TX
  • Estimated Salary

    $36,794

    NEW

    Office Customer Service Representative

    Biometric Advisors
    Houston, TX
  • Estimated Salary

    $36,794

    Customer Service Representative-PT

    East West Bank
    Houston, TX
  • Estimated Salary

    $36,794

    TX Customer Service Representative

    Family Dollar
    Houston, TX
  • Estimated Salary

    $36,794

    CUSTOMER SERVICE REPRESENTATIVE

    Public Storage
    Houston, TX
  • Estimated Salary

    $36,794

    NEW

    Customer Service Representative

    DXP Enterprises, Inc.
    Houston, TX
  • Estimated Salary

    $36,794

    Customer Service Representative

    DXP Enterprises, Inc.
    Houston, TX
  • Estimated Salary

    $36,794

    NEW

    Customer Service Representative

    Aaron's Inc.
    Houston, TX
  • Estimated Salary

    $36,794

    Customer Service Representative

    Aaron's Inc.
    Houston, TX
  • Estimated Salary

    $36,794

    NEW

    Customer Service Representative

    Rose International Inc.
    Houston, TX
  • Estimated Salary

    $36,794

    NEW

    Customer Service Representative

    Accenture
    Houston, TX
  • Estimated Salary

    $36,794

    NEW

    Customer Service Representative

    Robert Half
    Houston, TX
  • Estimated Salary

    $36,794

    Customer Service Representative

    Sabic
    Houston, TX
  • Estimated Salary

    $36,794

    Customer Service Representative (Healthcare)

    NVA Virtual Solutions, LLC
    Houston, TX
  • Estimated Salary

    $36,794

    NEW

    Customer Service Representative-Bilingual

    Carlton Staffing
    Houston, TX
  • Estimated Salary

    $36,794

    NEW

    Customer Service Representative

    Successful Minds LLC
    Houston, TX
  • Estimated Salary

    $36,794

    Customer Service Representative (H)

    U-Haul
    Houston, TX
  • Estimated Salary

    $36,794

    Customer Service Representative I

    Kforce
    Houston, TX
  • Estimated Salary

    $36,794

    Customer Service Representative - 77099

    Texas Employer
    Houston, TX
  • Estimated Salary

    $36,794

    Customer Service Representative

    Murray Resources
    Houston, TX
  • Estimated Salary

    $36,794

    Customer Service Representative

    Murray Resources
    Houston, TX
  • Estimated Salary

    $36,794

    NEW

    Customer Service Representative

    Randstad Holding
    Houston, TX
  • Estimated Salary

    $36,794

    NEW

    Customer Service Rep-Claims (77041)

    Texas Employer
    Houston, TX
  • Estimated Salary

    $36,794

    NEW

    Customer Service Representative

    Texas State Job Bank
    Houston, TX
  • Estimated Salary

    $36,794

    Customer Service Representative

    Discount Power
    Houston, TX
  • Estimated Salary

    $36,794

    Customer Service Representative

    Bach Construction
    Houston, TX
  • Estimated Salary

    $36,794

    Customer Service Representative

    Westrock Company
    Houston, TX
  • Estimated Salary

    $36,794

    NEW

    Customer Service Representative

    ERK Communications, LLC
    Houston, TX
  • Estimated Salary

    $36,794

    NEW

    Customer Service Representative

    East West Bank
    Houston, TX
  • Estimated Salary

    $36,794

    Customer Service Representative

    Aptim
    Houston, TX
  • Estimated Salary

    $36,794

    NEW

    Customer Service Representative

    Accenture
    Houston, TX
  • Estimated Salary

    $36,794

    NEW

    Customer Service Representative

    Randstad
    Houston, TX
  • Estimated Salary

    $36,794

    NEW

    Customer Service Representative

    Robert Half
    Houston, TX
  • Estimated Salary

    $36,794

    NEW

    Customer Service Representative

    Bunzl
    Houston, TX
  • Estimated Salary

    $36,794

    Customer Service Representative

    Way Companies
    Houston, TX
  • Estimated Salary

    $36,794

    Contract Customer Service Representative

    Kelly Services
    Houston, TX
  • Estimated Salary

    $36,794

    NEW

    Customer Service Representative

    Robert Half
    Houston, TX
  • Estimated Salary

    $36,794

    NEW

    Customer Service Representative

    East West Bank
    Houston, TX
  • Estimated Salary

    $36,794

    NEW

    Customer Service Representative

    Randstad Holding
    Houston, TX

Customer Service Representative Jobs

average

$36,794

  • Getting Information
  • Interacting With Computers
  • Communicating with Persons Outside Organization
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People
  • Mostly Sitting
  • Repetitive

What does a Customer Service Representative do

Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.

Duties

Customer service representatives typically do the following:

  • Listen to customers’ questions and concerns, and provide answers or responses
  • Provide information about products and services
  • Take orders, calculate charges, and process billing or payments
  • Review or make changes to customer accounts
  • Handle returns or complaints
  • Record details of customer contacts and actions taken
  • Refer customers to supervisors or more experienced employees

Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email, or live chat.

The specific duties of customer service representatives vary by industry. For example, representatives who work in banks may answer customers’ questions about their accounts. Representatives who work for utility and communication companies may help customers with service problems, such as outages. Those who work in retail stores often handle returns, process refunds, and help customers locate items. Some representatives make changes to customers’ accounts, such as updating addresses or canceling orders. Although selling is not their main job, some representatives may help generate sales while providing information about a product or service.

Customer service representatives typically use a telephone, computer, and other office equipment. For example, representatives who work in call centers answer phone calls and use computers to review and select standard responses from a list of options. Those employed in retail stores use registers to process returns or orders.

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how to become a Customer Service Representative

Customer service representatives typically need a high school diploma and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people and have some experience using computers.

Education

Customer service representatives typically need a high school diploma.

Training

Customer service representatives usually receive short-term on-the-job training, lasting 2 to 3 weeks. Those who work in finance and insurance may need several months of training to learn more complicated financial regulations.

General customer-service training may focus on procedures for answering questions, information about a company’s products and services, and computer and telephone use. Trainees often work under the guidance of an experienced worker for the first few weeks of employment.

In certain industries, such as finance and insurance, customer service representatives must remain current with changing regulations.

Licenses, Certifications, and Registrations

Customer service representatives who provide information about finance and insurance may need a state license. Although licensing requirements vary by state, they usually include passing a written exam. Some employers and organizations may provide training for these exams.

Important Qualities

Communication skills. Customer service representatives must be able to provide information in writing, by phone, or in person so that customers can understand them.

Customer-service skills. Representatives help companies retain customers by answering their questions and complaints in a helpful and professional manner.

Interpersonal skills. Representatives should be able to create positive interactions with customers.

Listening skills. Representatives must listen carefully and understand a customer’s situation in order to assist them.

Patience. Representatives should be patient and polite, especially when interacting with dissatisfied customers.

Problem-solving skills. Representatives must determine solutions to a customer’s problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.

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Real Customer Service Representative Salaries

Get paid what you deserve

Job Title Company Location Start Date Salary
Customer Service Representative Siemens Energy, Inc. Houston, TX Dec 12, 2016 $106,971
Customer Service Representative Fair Health, Inc. New York, NY Apr 09, 2012 $85,000
Customer Service Representatives Verizon Communications Inc., & All Its Subsidiaries & Affiliates New York, NY Jan 21, 2014 $75,666
Customer Service Representative Ajinomoto USA Inc. Fort Lee, NJ Jan 07, 2011 $70,075
Software Engineer/Customer Service Representative Wildlife Management Services Brooklyn Park, MN Sep 19, 2016 $68,871 -
$73,045
Software Engineer/Customer Service Representative Wildlife Management Services Brooklyn Park, MN Oct 08, 2016 $68,871 -
$73,045
Technical Customer Service Representative Harbor Packaging, Inc. Poway, CA May 31, 2011 $67,000
Customer Service Representative Hewlett-Packard Company San Francisco, CA Sep 12, 2012 $64,252 -
$70,000
Customer Service Representatives Jinfonet Software Inc. Rockville, MD Oct 01, 2015 $64,000
Customer Service Representative Clarabridge, Inc. Reston, VA Apr 09, 2016 $63,814 -
$100,000

Top Skills for a Customer Service Representative

Know what it takes to get the job done

DataEntryInboundPhoneCallsCreditCardPaymentsEnsureCustomerSatisfactionInternetCustomerServiceIssuesTechnicalSupportOutboundCallsCustomerAccountsHighVolumeCommunicationSkillsAccountInformationCustomerInformationTroubleShootingNEWAccountsMedicareComputerSkillsTBillingIssuesCustomerServiceCalls

Top Customer Service Representative Skills

We found these three skills more than any other for customer service representative jobs are:
  1. Data Entry
  2. Inbound Phone Calls
  3. Credit Card Payments
It turns out that the skill with the lowest overall demand for customer service representative jobs is Customer Service Calls.

Data Entry, Communication Skills, Credit Card Payments, High Volume, Internet, Outbound Calls, Ensure Customer Satisfaction, Inbound Phone Calls, Customer Accounts, Trouble Shooting, Account Information, NEW Accounts, Computer Skills, Billing Issues, Customer Information, Technical Support, Medicare, T, Customer Service Issues, Customer Service Calls

Top Customer Service Representative Employers

Find the best employers to advance your career

Top 10 Customer Service Representative Employers

There are currently 10 companies with Customer Service Representative jobs. The company with the highest employment for a Customer Service Representative is Convergys.

Other companies that have high employment for Customer Service Representative jobs are:
  1. Xerox
  2. Alorica
  3. Verizon Wireless
  4. At&T

Convergys, Xerox, Alorica, Verizon Wireless, at&T, Teleperformance, APAC Customer Services, Comcast, Wal-Mart, Sitel

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