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Customer service representative jobs in Idaho - 853 jobs

  • Relief CSR Driver

    Ameripride Services 4.3company rating

    Customer service representative job in Meridian, ID

    The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful Relief CSR m CSR, Driver, Customer Service, Manufacturing
    $30k-36k yearly est. 8d ago
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  • Commercial Lines Customer Service Representative

    Brown & Brown 4.6company rating

    Customer service representative job in Meridian, ID

    Brown & Brown is seeking a Commercial Lines Customer Service Representative to join our growing team in Meridian, ID! The Commercial Lines Customer Service Representative is responsible for servicing Agency Bill and Direct Bill accounts, including invoicing, policy changes, coverage comparisons, and compliance documentation. This role supports client retention and growth through strong relationship management, identifying coverage gaps for upsell/cross-sell opportunities, and overseeing administrative tasks such as certificates, auto ID cards, and policy processing. How You Will Contribute: Provide service to existing clients via inbound calls, emails, and daily tasks Make outbound phone calls to provide customer service Quote and Bind insurance with various carriers for existing clients Respond to requests for certificates of insurance or auto ID cards Maintain a concern for timeliness and completeness on all service requests Utilize an electronic filing manager to maintain documentation and compliance Notate and file documents in our agency management system Licenses and Certifications: P&C Licensed in Idaho Skills & Experience to Be Successful: High school diploma or equivalent required Knowledge of Microsoft Office 365 (Outlook, Excel, OneNote, etc.) Strong oral and written communication skills Strong typing skills Exceptional customer service and interpersonal skills Demonstrated critical thinking and problem-solving skills 3+ years of Commercial Insurance experience P&C license required or able to obtain within 90 days of hire AMS360 experience Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
    $28k-33k yearly est. 2d ago
  • Commercial Client Service Associate I-III

    Washington Trust Bank 4.7company rating

    Customer service representative job in Lewiston, ID

    As a Commercial Client Service Associate you will interact, support and build relationships with a variety of internal and external clients. This is the perfect opportunity to become acquainted with our Commercial Banking products and services. A drive to succeed, desire to learn new skills, an affinity for numbers and a passion for providing excellent customer service are keys to success. Essential Functions: Solve problems in a timely and accurate manner, handling urgent and confidential matters in a mature, professional manner to ensure continued goodwill. Provide RMs and ARMs with prompt, timely and accurate information as needed to support client relationships and the overall goals of the department and bank. May personally meet and may make joint calls with officers to build a link with clients. Help maintain strong customer relations on a continuing basis. As needed, provide information on all bank services, providing seamless referrals, service and follow-through to clients. Maintain orderly, thorough, and accurate information files on current and potential customers. Provide officers phone support by accepting and giving out pertinent information, finalizing calls, where appropriate. Maintain activity/tracking files for each officer to ensure proper receipt of information required to maintain portfolios in a current status. (Items may include financial statements, borrowing base reports, deeds, etc.) Assist in planning outside calls by preparing a letter to prospect, ordering pertinent background financial information, scheduling meetings, etc. Organize and prioritize daily workflow in order of importance. Work within generally established guidelines known as "Best Practices" which defines the most efficient way to conduct specific processes. May make overdraft, service charge waivers, or other assigned decisions on client accounts in officers' absence. Act as liaison between assigned business unit and other product areas of the bank. As applicable, prepare requests for new and renewal note and documentation packages as directed by officers, following through to closing until file is complete. May assist with or perform rudimentary financial analysis as directed by officer or senior support personnel. Work with accounting and other administrative computer systems for research, report generation and check generation. May prepare inventory and/or disposition schedules of trust and estate property; reviews daily transaction sheets and makes adjustments when necessary. May be responsible for quarterly construction loan reports, loan fee reports, commercial loan/residential real estate loan documents, appraisal ordering, timely collection of fees, and tracking past due property taxes. Initial contact with clients required. May also close new or renewed loans, occasionally at the client's place of business. Prepare applicable portions of Credit Authorizations on current clients for lending relationships. Provide transcription of comments, letters, memos, waivers and Credit Authorizations Qualifications: Accurate keyboarding skills and extensive knowledge of business software programs, including word processing (Microsoft Word), spreadsheet (MS Excel) and database (Access) applications. Effective time management and ability to prioritize workflow. Strong interpersonal skills to work collaboratively with diverse groups of people and in a team environment. Knowledge of bank products and services Knowledge of business unit's functional areas, such as documentation and processing requirements within Trust administration, corporate lending, commercial/residential real estate lending, or private banking. Specific knowledge of various documentation (Deeds of Trust, Mortgages, Notes, Guarantees, etc) may also be required. Compensation: Commercial Client Service Associate I: $20.67 to $31.03 per hour Commercial Client Service Associate II: $22.50 to $33.76 per hour Commercial Client Service Associate III: $26.63 to $39.94 per hour The compensation range represents the low and high end of the base compensation range for this position located in Lewiston, ID. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. This position is also eligible to participate in an applicable annual bonus. What Our Culture Can Offer You: Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation. Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outline by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $26.6-39.9 hourly 3d ago
  • BUSINESS SUPPORT REP

    Day Wireless Systems 4.2company rating

    Customer service representative job in Boise, ID

    The primary focus of a Business Development Support Representative (BDSR) is to support the Field Service Manager, Area Sales Manager, and sales staff. Handle add-on customer quotes, prospects for Business, especially in the arena of Mobile Up-fitting needs, and additional step throughout the process. The work environment is fast paced, requiring excellent customer service skills and the ability to handle multiple projects simultaneously where accuracy and attention to detail is critical. Supervisory Responsibilities: N/A Essential Duties and Responsibilities: Generate outbound business development sales calls to prospective customers Identify and resolve problems in a timely manner Answer any inbound Sales call and assist customers with their needs Manage orders with correct pricing and product availability Initiate sales and provide customers with quotes, offers new customers credit terms, and is the liaison between customers and company credit departments and sales teams Attends new product training as needed Develop and implement plans and strategies for quickly developing their Sales territory Articulate the value proposition of our products and services to convert prospects to customers Proven success in ability to close new business An understanding of radio concepts and a moderate understanding of general wireless technology Occasionally travel with other Sales Representatives on Sales calls Other duties as assigned Qualifications Required Experience: Business to business sales experience 1-2 years inside sales, customer service, telemarketing, or phone support experience Experience using Outlook, Excel, data base software, NetSuite is preferred Experience selling product or service over the phone Past experience in selling technical products is a plus Education and/or Experience: One year certificate from college or technical school in sales/communication technology; or one to two years related experience and/or training; or equivalent combination of education and experience.
    $27k-31k yearly est. 3d ago
  • Service Center Accountant

    Gillspointstire

    Customer service representative job in Idaho

    Are you ready to join the winning team? At Gills Point S, our team has a common goal of providing exceptional service to our customers while ensuring each employee feels valued, respected, and engaged in contributing to the success. Our strong reputation for family values and operational ethics makes us eager to add more team members who want to grow with us. The Service Center Accountant is responsible for bookkeeping-level accounting related to Point of Sale (POS) transactions and vendor receipts. This role supports retail and warehouse managers by ensuring the accuracy and proper documentation of financial transactions for assigned locations. The Service Center Accountant also validates vendor receipts, ensures accurate posting into NetSuite, and troubleshoots any bookkeeping issues that arise. Responsibilities: Maintain and reconcile POS transactional data and vendor receipts for assigned locations. Assist retail and warehouse managers with financial record-keeping and bookkeeping tasks. Validate and ensure accuracy of vendor receipt postings into NetSuite from the POS system. Ensure proper documentation is attached to financial transactions for compliance and audit purposes. Identify and troubleshoot discrepancies or errors in bookkeeping functions. Collaborate with internal departments to resolve financial data inconsistencies. Support month-end closing processes as needed. Requirements Qualifications & Skills: Experience: Previous bookkeeping or accounting experience, preferably in retail or service center environments. Technical Skills: Proficiency in accounting software, especially NetSuite, and familiarity with POS systems. Detail-Oriented: Strong attention to detail to ensure accuracy in financial records. Problem-Solving: Ability to troubleshoot and resolve bookkeeping-related issues efficiently. Communication Skills: Ability to effectively work with retail and warehouse managers to support financial accuracy. Preferred Qualifications: Experience working with POS systems and vendor invoice processing. Prior knowledge of NetSuite or similar ERP systems. Strong organizational and time-management skills. Ability to act as liaison / coach when working with service center managers
    $24k-29k yearly est. 4d ago
  • Customer Support Agent

    Squeeze Media Group LLC

    Customer service representative job in Rexburg, ID

    Job DescriptionDescription: We're Squeeze, one of the fastest-growing companies in Utah and the leading Sales Experience company. We have been recently recognized with the Utah Top 100, UV 50, and Inc 500 awards. We offer sales support for companies in a variety of industries including financial services, tech, healthcare, mortgage, solar, and much more. With offices located in Orem UT, Logan UT, and Rexburg ID, we are currently looking to fill more sales support positions in your city as we continue to grow! Our hope is to help a driven, ambitious person, like yourself, earn a great income and give you the perfect jumpstart to your long-term career-whether that's with us (we are ALL about investing in our team members and providing growth opportunities) or stepping into another position within an industry you love. What will you do? Contact our client's prospective customers (warm leads, NO cold calling) and ask qualifying questions for the product or service they expressed interest in Making fast-paced calls for the duration of your shift (Phone calls last between 2-4 minutes) Using sales tactics, like rebutting, to assist customers in staying on the phone for the product or service they are interested in Become trained in high-demand industries such as Debt consolidation, Mortgage, Solar, Healthcare, Insurance, Tech, and/or other fields and express the benefits of these services to customers - and don't worry, in our organization, we teach you all you need to know through our training process “What's in it for me?” $12/hr base + uncapped commissions. The average pay is between $18-$20. Top earners make $25+ Great staff, dynamic work environment, team-oriented work, and growth opportunities within one of Utah's fastest growing companies Flexible scheduling PTO available 401(k) Daily, weekly, and quarterly spiffs and bonuses 6 major holidays off Health insurance/HSA option, Dental, and Vision for full-time employees Gain real-world experience and grow your career with us Internal leadership opportunities due to our massive growth Are you a fit? We are a performance-based company and strive to support each individual with the tools they need to be successful. Here are some qualities we are looking for in our ideal candidate to contribute to our culture: Minimum Qualifications: High school diploma or equivalent completed Must complete a successful background check Must be available to work at least 22 hours per week minimum (22 hrs-40 hrs/week) Hour of operation: Monday through Friday, 8am-6pm MST Must work 4-hour shifts at minimum, and be able to work 5 days a week Ability to answer inbound/outbound calls for duration of scheduled shift outside of designated breaks Ability to meet consistent attendance requirements Preferred Qualifications: Previous experience in any sales/support setting The desire to be part of a fast-growing company Positive attitude and outlook - be a force for good in our culture Hard-working, self-motivated, eager to learn ************************************* ********************** ********************************************************** ****************************************** Apply to learn more about this amazing opportunity at Squeeze! Requirements:
    $18-20 hourly 22d ago
  • Customer Service & Escalations Expert

    Landlord Tech Inc. 4.0company rating

    Customer service representative job in Boise, ID

    Job DescriptionDescription: Downtown Boise | Full-Time | In-Office | $20/hr-$22/hr At OurPetPolicy, we provide property managers with a streamlined platform to track animals on the premises, maintain organized records, and ensure compliance with Fair Housing laws. A key part of our work is verifying reasonable accommodation requests for emotional support and service animals-protecting the rights of those with disabilities while preventing misuse of this benefit by people who do not qualify. This is not a typical customer service role. When it comes to emotional support and service animals, misconceptions are common. Your job is to provide clarity and guide applicants through the accommodation request process in line with state and federal guidelines. Strong de-escalation skills are essential when applicants are frustrated or confused about the requirements. You'll gain the knowledge and expertise essential for handling and communicating these sensitive and often complex topics. What You'll Do: Review and verify accommodation requests - Collect, review, and verify documentation with healthcare providers, and notify tenants when their documentation is not reliable. Stay organized and coordinate with precision - Collaborate with applicants and residents, property managers, and healthcare professionals to keep requests progressing smoothly. Communicate with clarity and composure - Whether de-escalating a tense call or answering a quick question, you'll listen actively and guide applicants toward solutions. Work efficiently with technology - Use a CRM (HubSpot) and our proprietary software to manage applications and track correspondence. Why Join OurPetPolicy? Great environment - Work in a beautiful downtown Boise office with floor-to-ceiling windows and views of the city and foothills. Business casual dress code. Supportive culture - We've built a fun, respectful, and collaborative environment in our Boise office. If you enjoy a light-hearted atmosphere and a team that values hard work, you'll fit right in. Career growth - Clear path to leadership within the customer experience team. Meaningful work - Protect fair housing rights while ensuring integrity in the accommodation process. Perks and Benefits: 21 days of Paid Time Off (PTO) annually. Paid holidays. Comprehensive benefits, including Medical, Dental, Vision, HSA/FSA, and Life Insurance. 401(k) plan with company match. MacBook workstation. Landlord Tech is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic. Note: In accordance with federal law, all new hires must provide proof of identity and eligibility to work in the United States and complete the necessary employment verification process upon hire. Requirements: Who You Are: A strong communicator - Skilled at explaining complex policies with clarity and professionalism, while remaining empathetic and understanding. Experienced in high-pressure interactions - Background in customer service, collections, service industry, property management, or a similar field. Tech-savvy and detail-oriented - Comfortable learning new software and maintaining accuracy in documentation. Team-oriented - Thrive in a collaborative, upbeat office environment.
    $20 hourly 16d ago
  • Client Success Renewals Specialist

    Norstella

    Customer service representative job in Boise, ID

    Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
    $70k-90k yearly 31d ago
  • Customer Service/Service Advisor

    Pump & Pantry Sales Associate/Customer Service In Kearney, Nebraska

    Customer service representative job in Jerome, ID

    The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status. Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience. Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Greets customers promptly and provides friendly competent customer service. Coordinates the service center's scheduling and workflow. Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs. Answers customer questions about service outcomes and consults with the Technicians as needed. Understands marketing and sales strategies to finalize all transactions. Consults with Technicians about needed repairs and communicates those needs with the customer. Comprehends the industry needs by increasing knowledge of products and services. Understands the customer's need and be able to communicate those needs to the Technicians and vice versa. Responsible for keeping all customer facing items cleaned, stocked, and up to date. Responsible for receiving merchandise, stocking, and updating pricing for all showroom products. Maintains a complete understanding of the Boss Shop Warranty process. Assigns work to all technicians within the guidelines of the company. Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers. Reports for work in a timely manner when scheduled. Additional Job Duties: Assists with other duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications Education and/or Experience (include certs or licenses needed): Retail or guest service experience preferred. Minimum Qualifications: Valid Driver's license and insurable to drive. Able to maintain working knowledge of parts inventory. Able to complete the Service Advisor New Team Member Training within the first 90 days of employment. Able to work on the computer system efficiently. Ability to read, write and perform math skills. Must possess a positive, enthusiastic attitude. Must be flexible with the ability to adapt to change when required. Demonstrates excellent communication skills. Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings. Must have reliable transportation and phone. Must be able to communicate in English. - IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
    $16-25 hourly Auto-Apply 11d ago
  • Customer Service Advisor

    Copy & Print

    Customer service representative job in Hailey, ID

    Job Description We're seeking a positive, personable customer service representative for a rewarding career opportunity! You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. Compensation: $40,000 - $45,000 yearly Responsibilities: Communicate frequent customer suggestions to the team to troubleshoot Make sure each customer's complaint is addressed with care and precision to achieve full customer satisfaction Regularly meet with sales lead to receive the newest service and product knowledge Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary Maintain customer accounts and update with new account information as needed Customer Interaction: Serve as the first point of contact for customers, both in person and via phone, email, and chat. Build and maintain positive customer relationships. Order Processing: Accurately process customer orders, ensuring all specifications are met and deadlines are upheld. Product Knowledge: Develop a deep understanding of our signage products, materials, and services to assist customers in making informed decisions. Problem Solving: Resolve customer issues, complaints, and concerns in a professional and efficient manner, ensuring customer satisfaction. Team Collaboration: Work closely with our design and production teams to ensure orders are fulfilled according to customer expectations. Administrative Duties: Maintain accurate records of customer interactions, orders, and inquiries. Assist in various administrative tasks to support the sales and production process. Qualifications: Must possess exemplary interpersonal skills, communication skills, and active listening skills Strong knowledge of customer interface and interaction Must have graduated high school, received a G.E.D. or equivalent Excellent communication skills, both written and verbal. Strong interpersonal skills and a friendly, customer-centric approach. Detail-oriented with the ability to manage multiple tasks simultaneously. Proficiency in using computer software and customer service systems. Prior customer service or retail experience is preferred. Passion for design and signage is a bonus. About Company Our mission is to provide businesses with innovative and effective signage solutions that elevate their brand and visibility. We are dedicated to excellence in craftsmanship, customer service, and design, and ensure that every project we undertake meets the highest standards. As part of the team, you will design and produce eloquent signage and print materials to help shape the look and feel of the Wood River Valley. We are a small team dedicated to exceptional work while working in a fast-paced, fun, and effective environment.
    $40k-45k yearly 14d ago
  • Welcome Center Staff - Downtown Boise YMCA

    Treasure Valley Family YMCA 4.1company rating

    Customer service representative job in Boise, ID

    Our Downtown YMCA is currently seeking Welcome Center Staff to join their team. This individual is responsible for creating a friendly, helpful, welcoming atmosphere for everyone as they enter the Y. The Welcome Center is a fast-paced, highly social environment, that requires computer proficiency and the ability to stand for the duration of your shift. Ideal candidates will be successful multitaskers with excellent customer service and interpersonal communication skills. Schedule: This is a part-time position averaging 8-12 hours weekly. Weekday, weeknights and/or weekend shifts will be required. Pay: $13.85-$17.31 depending on experience. Responsibilities: * Develop intentional relationships and engage members to deepen their relationship to the Y Cause and support them in meeting the seven Cause Measurement goals. * Serve as a point of contact for members, staff, volunteers, vendors, and guests, providing accurate information about Y programs, membership, financial assistance, policies, etc., using the Y voice attributes and discretion. Assist in connecting them to appropriate Y staff and programs. * Use databases and software to create memberships, complete program registration, update member information, and check-in members and guests, maintaining appropriate confidentiality. * Perform financial transactions accurately and maintain a balanced till. * Resolve member concerns, resolve conflicts within scope of position, address safety concerns, and follow cancellation-saves procedures. * Offer financial assistance in response to program and membership inquiries. * Field and resolve membership concerns and inform supervisor of unusual situations or unresolved issues. Qualifications: * Previous customer service, sales, or related experience. * Basic computer and office skills. * Must be able to engage others in conversations and make all people feel welcome. * Ability to respond calmly and quickly to safety and emergency situations. * Must have good interpersonal and communications skills and be sensitive, adaptable, professional, and articulate when dealing with others. * Must be able to maintain confidentiality. Welcoming and Inclusion: At the Y, we welcome everyone whose behavior adheres to our core values of caring, honesty, respect, and responsibility. We advance our cause by building a stronger and more equitable community where everyone has the opportunity to learn, grow, thrive, and reach their full potential with dignity. The Y is a force for building bridges among all people-regardless of ability, age, birthplace, cultural background, ethnicity, faith, gender, gender identity, ideology, income, race, or sexual orientation. The Y is for all. How To Apply: All current YMCA staff must apply through their UKG account, and updated resume and cover letter is recommended
    $13.9-17.3 hourly 12d ago
  • Wholesale Phone Sales Representative

    Premier Performance 3.7company rating

    Customer service representative job in Rexburg, ID

    Schedule: Full-Time Non-Exempt Salary: $20- $25 per hour DOE + Commissions The Wholesale Phone Sales Representative applies extensive knowledge of our product lines and automotive knowledge. Wholesale Phone Sales Representatives assist our customers in finding the right products for their needs. Requires communicating with customers through phone and email, as well as receive inbound calls and follow up on sales quotes through outbound calls. This position reports up to the Director of Sales. PRIMARY DUTIES & RESPONSIBILITIES * Evaluate customers' needs and make recommendations for products explaining how the product will benefit the customer * Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support. Secure and renew orders, place orders, and arrange for shipment * Advise customer of the product, cost, shipping costs, availability, and sometimes payment terms * Sell products requiring extensive technical expertise and support for installation and use, product compatibility and other related questions regarding technical knowledge to assist the customer * Provide technical and non-technical support and services to clients or other staff members regarding the use, operation, maintenance and other product related questions * Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments * Attend company training seminars to become familiar with product lines * Identify resale opportunities and support them to achieve sales plans * Document account activities, generate reports and keep records of business transactions with customers and suppliers * Confer with customers by telephone, email, and Instant message, to provide information about products, product availability, shipping charges, tracking questions and/or other customer inquiries * Take or enter orders, cancel orders, track orders, or obtain details of complaints. Keep records of interactions * Follow up on quotes in order to promote products and increase customer satisfaction * Work with internal departments and external business partners to resolve customer issues * Identify additional sales opportunities based on customers purchases and needs and refer to Inside Sales Representatives as appropriate * Other duties as assigned. EDUCATION & EXPERIENCE QUALIFICATION * High School Diploma or Equivalent * 2 to 4 years of work-related experience and/or a combination of 2 to 4 years work related education * Associates Degree in Applied Science, Mechanical training, and/or related degree * Automotive Service Excellence (ASE) as a Master Technician or other related certifications. JOB REQUIREMENTS * Previous Call Center or Customer Service Experience * Customer-oriented attitude, with a strong desire to go above and beyond the needs of customers * Strong problem-solving skills with ability to analyze customers' needs and make recommendations based on your knowledge of the product, mechanical knowledge, and business goals and objectives * Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals * Must be able to understand customers time restraints, budget, and goals. BEHAVIORAL COMPETENCIES * Excellent oral and written communication skills * Strong needs analysis and problem-solving skills * Strong math skills. TECHNICAL COMPETENCIES * Intermediate proficiency with MS Office suite: Excel, Word, Outlook, PowerPoint, instant messaging, and internet navigation.
    $20-25 hourly 51d ago
  • Customer Service Advisor

    Cobblestone Auto Spa

    Customer service representative job in Meridian, ID

    Wage: $16.00 + Commissions Essential Functions (Other Duties as Assigned) * Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel entrance, or other customer touchpoints) * Identify customer needs through open-ended questions and active listening * Educate customers on available wash and detail packages, highlighting features, benefits, and value * Educate customers on available lube/ car preventative maintenance packages, highlighting features, benefits, and value (select lube center locations only) * Promote and sell memberships, including Fast Pass and Unlimited programs * Present and explain current promotions and incentives to encourage additional purchases * Assist customers with payment transactions at the kiosk and answer general inquiries * Overcome objections with professionalism and empathy to guide customers to the best solutions * Maintain a clean, safe, and organized work area, and report any safety or maintenance concerns * Collaborate with site team members to ensure smooth and efficient site operations including all necessary duties- varies by business needs * Performs routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car wash environment * Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep * Perform other duties as assigned to support the team and site performance Education and Experience * High School Diploma or equivalent preferred, not required * Prior customer service or sale experience preferred, not required * Must be able to successfully pass a background check in accordance with company policies and applicable laws * Must be at least 16 years of age (or older where required by law or safety regulations) * Valid driver's license preferred (may be required depending on location and responsibilities) Knowledge, Skills, and Abilities Knowledge * Basic understanding of customer service principles and practices * Familiarity with point-of-sale systems * Awareness of Spotless Brands' wash services, detain offerings, and membership options * General knowledge of company policies and operational procedures Skills * Excellent communication skills, including active listening and clear, persuasive speaking skills * Strong customer service and people skills; ability to build rapport quickly * Sales-minded with the ability to highlight value and drive conversions * Effective organizational and time management skills * Ability to multitask in a fast-paced, customer-facing environment Abilities * Ability to work independently while remaining team focused * Ability to remain calm and professional under pressure or high-volume periods * Ability to adapt communication style to meet different customer needs and personalities * Ability to operate or learn to operate point-of-sale and kiosk systems * Physical ability to stand for extended periods, interact with customers outdoors, and perform routine site tasks * Ability to work flexible hours, including evenings, weekends, and holidays Physical Requirements * Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a time * Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder * Ability to twist, carry, reach, push, and pull frequently * Ability to lift and carry 50 pounds without assistance for work-related materials * Ability to work outdoors and be efficient in all weather conditions * Ability to work on your feet in a fast-paced, physically active environment * Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas * Use of personal protective equipment (gloves, eyewear, etc....) as required * Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities. Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly. Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use EVerify to check employment eligibility: ****************************************************************************************** and ***********************************************************************************************
    $16 hourly 17d ago
  • Service Center Accountant

    Gills Point S Tire & Auto

    Customer service representative job in Boise, ID

    Job DescriptionDescription: Are you ready to join the winning team? At Gills Point S, our team has a common goal of providing exceptional service to our customers while ensuring each employee feels valued, respected, and engaged in contributing to the success. Our strong reputation for family values and operational ethics makes us eager to add more team members who want to grow with us. The Service Center Accountant is responsible for bookkeeping-level accounting related to Point of Sale (POS) transactions and vendor receipts. This role supports retail and warehouse managers by ensuring the accuracy and proper documentation of financial transactions for assigned locations. The Service Center Accountant also validates vendor receipts, ensures accurate posting into NetSuite, and troubleshoots any bookkeeping issues that arise. Responsibilities: Maintain and reconcile POS transactional data and vendor receipts for assigned locations. Assist retail and warehouse managers with financial record-keeping and bookkeeping tasks. Validate and ensure accuracy of vendor receipt postings into NetSuite from the POS system. Ensure proper documentation is attached to financial transactions for compliance and audit purposes. Identify and troubleshoot discrepancies or errors in bookkeeping functions. Collaborate with internal departments to resolve financial data inconsistencies. Support month-end closing processes as needed. Requirements: Qualifications & Skills: Experience: Previous bookkeeping or accounting experience, preferably in retail or service center environments. Technical Skills: Proficiency in accounting software, especially NetSuite, and familiarity with POS systems. Detail-Oriented: Strong attention to detail to ensure accuracy in financial records. Problem-Solving: Ability to troubleshoot and resolve bookkeeping-related issues efficiently. Communication Skills: Ability to effectively work with retail and warehouse managers to support financial accuracy. Preferred Qualifications: Experience working with POS systems and vendor invoice processing. Prior knowledge of NetSuite or similar ERP systems. Strong organizational and time-management skills. Ability to act as liaison / coach when working with service center managers
    $24k-29k yearly est. 18d ago
  • Client Specialist

    Functional Medicine of Idaho

    Customer service representative job in Meridian, ID

    Job DescriptionDescription: At Functional Medicine of Idaho (FMI), we are committed to helping people thrive by providing personalized, integrative healthcare that addresses the root causes of health concerns. Our mission is to empower individuals at every stage of life, guiding them toward optimal well-being. We focus on delivering comprehensive, patient-centered care rooted in the latest research and compassionate service. At FMI, we value collaboration, innovation, and empathy, and are dedicated to offering the best functional and integrative medicine in the communities we serve. Join our team and be part of transforming healthcare while making a meaningful impact. Benefits 401(k) with Employer Match Dental Insurance Employee Assistance Program Health Insurance Life Insurance Vision Insurance Paid Time Off Employee Discounts on Wellness services, Supplements, & more! Role and Responsibilities As a Client Specialists at Functional Medicine of Idaho, you will be responsible for ensuring that patients receive personalized and compassionate care from the moment of intake through ongoing communication and follow-ups. This role involves overseeing the intake process, facilitating communication between patients and healthcare providers, and supporting clinical staff. Greet and direct clients, ensuring a welcoming and efficient intake process. Schedule and confirm patient appointments, consultations, and follow-ups. Make reminder calls for upcoming appointments, classes, and payment deadlines. Answer incoming calls, redirect them as necessary, and return voicemails promptly. Assist clinical staff with daily tasks, ensuring smooth operations. Be flexible to complete tasks and additional responsibilities as requested by your next-level supervisor. Manage inside sales of client packages, setting and tracking sales targets. Suggest and implement improvements in the sales administration process. Report on sales metrics and suggest improvements. Ensure brand consistency and sell value to drive sales. Review package options with potential clients and explain the provider's recommended program. Process credit card payments and handle financial transactions securely. Qualifications and/or Work Experience Requirements High School Diploma (required). Proven experience in a sales-related industry, preferably within healthcare. Hands-on experience with CRM software and Google Drive. Strong understanding of the sales administration process. Excellent verbal and written communication skills, with the ability to engage effectively with internal and external clients. Strong analytical and organizational skills. Ability to work independently, manage multiple tasks efficiently, and complete assignments within set parameters. Preferred Skills Excellent analytical, decision-making, and problem-solving skills. Strong communication abilities with patients and team members, thriving in a dynamic environment. High emotional intelligence with a passion for health, wellness, and functional medicine. Proficient in EMR systems and general computer literacy. Experience in Functional Medicine and familiarity with related practices. Sales experience in healthcare settings. Equal Opportunity Employer Functional Medicine of Idaho is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, age, sex, marital status, national origin, ancestry, disability, handicap or veteran status. Requirements: FMIHIGHP
    $30k-45k yearly est. 9d ago
  • Reservationist

    Cascade Raft and Kayak

    Customer service representative job in Horseshoe Bend, ID

    Since 1985, Cascade Raft & Kayak has offered the best of Idaho's whitewater rafting. Each summer we look for enthusiastic, hard-working individuals to contribute to our core belief of excellence. Ready to join our team? Gain experience in the outdoor recreation industry through a summer job, or just have an epic summer working with Idaho's largest whitewater rafting outfitter. Learn software programs for staff scheduling, and reservations management, interface with a diverse group of customers, and complete administrative tasks to support the rafting and kayaking operations. Duties of the position include answering phone calls, providing accurate information, making reservations, data management, and customer service. All training for these functions will be provided. Applicants should have organizational and time-management skills, be thorough and detail-oriented, and enjoy helping guests plan an inspiring adventure. Bonus points if you also love office supplies. In addition to building experience in tourism and recreation, this position offers a fun and fast-paced environment as part of a cohesive and encouraging team of coworkers. A staff campground and meal plan are provided, as are opportunities for personal rafting and kayaking. The Cascade Raft & Kayak work experience offers opportunities for leadership, teamwork, confidence, fulfillment and fun found in few other workplaces. Timeframe: June, July, August Work commitment: full time (30-40 hours/week) Starting pay rate: $12-$15 per hour Prior industry experience: preferred but not required Cascade Raft & Kayak offers exciting job opportunities and an unforgettable work experience. Our staff campground on the banks of the North Fork of the Payette River encourages community-building and allows you to explore the rivers and mountains in your free time. Long summer days and continuously flowing rivers mean you can work a full day and still go kayaking afterwards.
    $12-15 hourly 10d ago
  • Sports School Reservations Agent

    Tamarack Resort

    Customer service representative job in Donnelly, ID

    The primary function of the Sports School Reservations Agent is to aid the Director of Skiing and the Sports School Manager, by selling ski and snowboard school products and providing daily reports. The Reservations Agent will work at the sports school sales office and will be responsible for overall daily management of the sports school in cooperation with the Sports School Manager and Reservations Supervisor. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Provide exceptional guest service to all members of the resort and its guests. Provide sales function of sports school products. Be able to manipulate products in our sales software Assign staff to various lessons based on experience and PSIA/AASI certification in conjunction with the Sports School Manager. Provide sales of sports school products. Support frontline operations as needed. Review and oversee timesheets, incentive pay, etc. for snow sport school. Sales and fulfillment of all ticket, passes, express cards associated with the sports school. Support retail, rental and ticket sales staff. Work with Group Sales Coordinator to provide group sales experiences. Recognize that service is our product and helping guests have great experiences is our primary goal. Review web-site pages, snow sports, and programs. Evaluate and modify department policies & procedures to the benefit of the Sports school, Tamarack Resort and guests. Interact with guests and customers of the Resort in a friendly and accommodating manner. Maintain compliance with the Tamarack Resort Handbook, as well as, Resort procedures. Appreciate that teamwork is essential for the success of the guest, the Snowsports Learning Center and the Resort. Cooperate with all Resort departments, employees & coworkers in the performance of their duties. Perform other duties assigned by the Senior Director or as appropriate to meet goals of the department and company. QUALIFICATIONS To perform this job satisfactorily, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Exceptional organizational skills including high level of comfort with multiple software systems. Must demonstrate strong management and leadership skills with the ability to work in a team environment. Must be skilled in providing outstanding customer service. CERTIFICATES, LICENSES, REGISTRATIONS Requires possession of a valid Driver's license with a driving record meeting the minimum standards needed by the Resort's insurance carrier. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
    $22k-28k yearly est. 11d ago
  • BUSINESS SUPPORT REP

    Day Wireless Systems 4.2company rating

    Customer service representative job in Pocatello, ID

    The primary focus of a Business Development Support Representative (BDSR) is to support the Field Service Manager, Area Sales Manager, and sales staff. Handle add-on customer quotes, prospects for Business, especially in the arena of Mobile Up-fitting needs, and additional step throughout the process. The work environment is fast paced, requiring excellent customer service skills and the ability to handle multiple projects simultaneously where accuracy and attention to detail is critical. Supervisory Responsibilities: N/A Essential Duties and Responsibilities: Generate outbound business development sales calls to prospective customers Identify and resolve problems in a timely manner Answer any inbound Sales call and assist customers with their needs Manage orders with correct pricing and product availability Initiate sales and provide customers with quotes, offers new customers credit terms, and is the liaison between customers and company credit departments and sales teams Attends new product training as needed Develop and implement plans and strategies for quickly developing their Sales territory Articulate the value proposition of our products and services to convert prospects to customers Proven success in ability to close new business An understanding of radio concepts and a moderate understanding of general wireless technology Occasionally travel with other Sales Representatives on Sales calls Other duties as assigned Qualifications Required Experience: Business to business sales experience 1-2 years inside sales, customer service, telemarketing, or phone support experience Experience using Outlook, Excel, data base software, NetSuite is preferred Experience selling product or service over the phone Past experience in selling technical products is a plus Education and/or Experience: One year certificate from college or technical school in sales/communication technology; or one to two years related experience and/or training; or equivalent combination of education and experience.
    $27k-31k yearly est. 3d ago
  • Welcome Center Staff - West Boise YMCA

    Treasure Valley Family YMCA 4.1company rating

    Customer service representative job in Boise, ID

    Our West Boise YMCA is seeking to add to the Welcome Center Staff. This individual will be responsible for creating a friendly, helpful, welcoming atmosphere for everyone as they enter the Y. This is a fast-paced, highly social environment, that requires computer proficiency and the ability to stand for the duration of your shift. Ideal candidates will be successful multitaskers with excellent customer service and interpersonal communication skills. Serving over 20,000 active youth, adult, and family members, the West Branch of the Treasure Valley Family YMCA helps members lead a healthier, happier life. Facility amenities and features include six fitness studios, three racquetball courts, full-court basketball gym, youth activity center, climbing wall, 50-meter swimming pool, and training pool. Schedule: This is a part-time position averaging 11 hours per week. Schedules available are * Monday, 1:00pm-4:00pm, and 4:00pm - 8:00pm * Tuesday, 4:00pm-7:00pm * Wednesday, 9am-4pm and can be split. * Friday 1:00pm - 4:00pm * Saturday, 1:00pm-5:00pm and * Sunday, 9:00am-2:00pm Responsibilities: * Develop intentional relationships and engage members to deepen their relationship to the Y Cause and support them in meeting the seven Cause Measurement goals. * Serve as a point of contact for members, staff, volunteers, vendors, and guests, providing accurate information about Y programs, membership, financial assistance, policies, etc., using the Y voice attributes and discretion. Assist in connecting them to appropriate Y staff and programs. * Use databases and software to create memberships, complete program registration, update member information, and check-in members and guests, maintaining appropriate confidentiality. * Perform financial transactions accurately and maintain a balanced till. * Resolve member concerns, resolve conflicts within scope of position, address safety concerns, and follow cancellation-saves procedures. * Offer financial assistance in response to program and membership inquiries. * Field and resolve membership concerns and inform supervisor of unusual situations or unresolved issues. Qualifications: * Previous customer service, sales, or related experience. * Basic computer and office skills. * Must be able to engage others in conversations and make all people feel welcome. * Ability to respond calmly and quickly to safety and emergency situations. * Must have good interpersonal and communications skills and be sensitive, adaptable, professional, and articulate when dealing with others. * Must be able to maintain confidentiality. Welcoming and Inclusion: At the Y, we welcome everyone whose behavior adheres to our core values of caring, honesty, respect, and responsibility. We advance our cause by building a stronger and more equitable community where everyone has the opportunity to learn, grow, thrive, and reach their full potential with dignity. The Y is a force for building bridges among all people-regardless of ability, age, birthplace, cultural background, ethnicity, faith, gender, gender identity, ideology, income, race, or sexual orientation. The Y is for all. How To Apply: External candidates must complete an online application. If you have any questions regarding the position, please visit our website at ******************* or contact ********************. All current and previous YMCA staff must apply through their UKG account, and updated resume and cover letter is recommended
    $22k-25k yearly est. Easy Apply 60d+ ago
  • Client Specialist

    Functional Medicine of Idaho

    Customer service representative job in Meridian, ID

    Full-time Description At Functional Medicine of Idaho (FMI), we are committed to helping people thrive by providing personalized, integrative healthcare that addresses the root causes of health concerns. Our mission is to empower individuals at every stage of life, guiding them toward optimal well-being. We focus on delivering comprehensive, patient-centered care rooted in the latest research and compassionate service. At FMI, we value collaboration, innovation, and empathy, and are dedicated to offering the best functional and integrative medicine in the communities we serve. Join our team and be part of transforming healthcare while making a meaningful impact. Benefits 401(k) with Employer Match Dental Insurance Employee Assistance Program Health Insurance Life Insurance Vision Insurance Paid Time Off Employee Discounts on Wellness services, Supplements, & more! Role and Responsibilities As a Client Specialists at Functional Medicine of Idaho, you will be responsible for ensuring that patients receive personalized and compassionate care from the moment of intake through ongoing communication and follow-ups. This role involves overseeing the intake process, facilitating communication between patients and healthcare providers, and supporting clinical staff. Greet and direct clients, ensuring a welcoming and efficient intake process. Schedule and confirm patient appointments, consultations, and follow-ups. Make reminder calls for upcoming appointments, classes, and payment deadlines. Answer incoming calls, redirect them as necessary, and return voicemails promptly. Assist clinical staff with daily tasks, ensuring smooth operations. Be flexible to complete tasks and additional responsibilities as requested by your next-level supervisor. Manage inside sales of client packages, setting and tracking sales targets. Suggest and implement improvements in the sales administration process. Report on sales metrics and suggest improvements. Ensure brand consistency and sell value to drive sales. Review package options with potential clients and explain the provider's recommended program. Process credit card payments and handle financial transactions securely. Qualifications and/or Work Experience Requirements High School Diploma (required). Proven experience in a sales-related industry, preferably within healthcare. Hands-on experience with CRM software and Google Drive. Strong understanding of the sales administration process. Excellent verbal and written communication skills, with the ability to engage effectively with internal and external clients. Strong analytical and organizational skills. Ability to work independently, manage multiple tasks efficiently, and complete assignments within set parameters. Preferred Skills Excellent analytical, decision-making, and problem-solving skills. Strong communication abilities with patients and team members, thriving in a dynamic environment. High emotional intelligence with a passion for health, wellness, and functional medicine. Proficient in EMR systems and general computer literacy. Experience in Functional Medicine and familiarity with related practices. Sales experience in healthcare settings. Equal Opportunity Employer Functional Medicine of Idaho is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, age, sex, marital status, national origin, ancestry, disability, handicap or veteran status. Requirements FMIHIGHP
    $30k-45k yearly est. 60d+ ago

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Top 10 Customer Service Representative companies in ID

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