Customer service representative jobs in Indianapolis, IN - 1,162 jobs
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Customer Support Specialist
Medasource 4.2
Customer service representative job in Indianapolis, IN
The Medasource Customer Support Specialist plays a critical role in ensuring seamless contractor operations and client satisfaction across multiple accounts. This individual serves as a key liaison between internal teams, clients, and consultants, with a strong focus on operational excellence, compliance, and communication.
KEY RESPONSIBILITIES
VMS System Management (If Applicable)
Monitor and manage job requisitions and submissions through various Vendor Management Systems (VMS)
Ensure compliance with client-specific requirements and deadlines
Track activity and status updates within VMS platforms
Create contractor profiles in VMS upon offer acceptance, coordinate manager approvals ensure proper placements within internal ATS.
Update contractor records for extensions, terminations, and any other operational changes.
Assist in extension processes, rate increases, offboarding, and related administrative tasks
Client-Specific Onboarding
Coordinate with onboarding team to ensure onboarding processes for new hires adheres to each client's expectations
Monitor completion and ensure compliance prior to consultant engagements
Responsible for distribution of all clients related access and equipment documentation.
Serve as the point of contact between internal teams, clients, and contractors during onboarding
Timekeeping & Payroll Coordination
Act as the main point of contact for all timekeeping access issues
Proactively resolve delays related to payroll system approvals and ensure timely setup of time portal credentials
Monitor and follow up with managers/clients to guarantee accurate time entry and approval ahead of payroll deadlines
BENEFITS & PERKS
401k match program
Full health benefits (medical, dental, vision, and HSA)
Paid holidays
Paid vacation, sick, and personal days
Eight Eleven's BeGiving Program: 1 PTO day per quarter for service work/volunteering
Top-notch training programs at every step in your career
Access to a personal financial concierge
Genuine, passionate, family-oriented culture
$30k-38k yearly est. 2d ago
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Customs Trade Agent
Fedex Logistics 4.4
Customer service representative job in Indianapolis, IN
Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
Provide impeccable customerservice
Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.
Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA's (participating Government Agencies)
Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
Adhere to all international importing regulations.
Work closely with other internal staff and departments to deliver high level of service to customers.
Process agency brokerage shipments.
Ensure all government and organizational policies are followed.
Performs other duties as assigned. Paid Training Provided.
HS Diploma or GED required. No industry experience required. No work experience required.
Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.
Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills.
Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.
Ability to use multiple systems and reference material. Interact with internal staff, management of all levels, internal departments.
Preferred Qualifications:
Pay Transparency: $15.50 per/hr
Pay:
Additional Details: Monday-Friday 8AM-4:30PM|At least first 5 weeks in office for training, if meeting expectations can be sent home to WFH. HIRE DATE: 12/15
FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!
FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights
Pay Transparency
FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)
FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.
$15.5 hourly 1d ago
Customer Service Representative
McKinley Paper and Packaging Company
Customer service representative job in Lebanon, IN
McKinley Paper and Packaging, an international Corrugated Packaging company is seeking candidates for CustomerServiceRepresentative opportunities at our fast-paced Corrugated Container manufacturing facility in Lebanon, IN.
This position is an extension of the Sales Team and has responsibility for supporting an assigned Customer account base as we add to our talent inCustomerService. The CSR will assist sales by maintaining accounts while developing strong Customer relationships to support and promote current and future business opportunities.
Position Responsibilities, include but are not limited to the following:
Be the primary point of contact for the Customer and the Outside Sales Rep for order placement and coordination with the facility production group on a daily basis by various means of communication
Develop strong, internal working relationships with production team, design and shipping to support and promote efficient, timely, and accurate response to Customer expectations
Process orders and new items received from Customers and Sales Reps using various applications.
Enter information into estimating system or request product quotes, as applicable, to provide job costing to management for analysis and pricing.
Track orders, initiate changes and expediting orders per the Customer or Sales Rep requests and communicating appropriately.
Initiate outside manufacturing orders, as appropriate, communicating all necessary details and handling follow-up as required.
Address Customer complaints and questions seeking aid from sales and management as necessary.
Follow established processes and procedures to ensure accuracy of work including product pricing for invoicing
Requirements:
Minimum of 2+ years of CustomerService experience in a corrugated paper manufacturing environment is required.
Superb customerservice, including excellent verbal and written communication skills.
Computer and administrative skills; preferably experience using Amtech.
Knowledge of corrugated manufacturing process is preferred.
Some college and/or Sales or CustomerService coursework and/or equivalent experience,
4-year degree is preferred.
We offer a competitive compensation package packaged based on experience for the right candidate. McKinley Paper and Packaging is an Equal Opportunity Employer
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
$27k-35k yearly est. 3d ago
Customer Service Associate
Wawa 4.5
Customer service representative job in Plainfield, IN
Soar with us at Wawa.
We believe we can make life a little better every day - one smile, hoagie, or experience at a time. And there's one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high - together. We're team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We're proud to be a part of a winning team of Associate owners who shape our success. We're committed to helping our communities and one another at every turn, because we know that when we fly together, there's no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.
As a CustomerService Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.
What you'll do:
Greet and engage with customers to ensure their needs are met both quickly and courteously.
Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized.
Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
Help keep our stores clean and safe by following all established policy, procedures, and guidelines.
Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.
Benefits:
We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to other benefit and wellness programs.
Eligibility for Wawa Benefits is defined under the terms of the plan(s)
Qualifications:
Great communication and customerservice skills.
Ability to thrive in a fast-paced environment and multitask like a pro.
Must be 16+ years old with reliable transportation.
Enjoys working in a team environment.
The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at ...@wawa.com.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
$15-18.8 hourly 7d ago
Inside Sales Pharmaceutical Representative
Cipher Pharmaceuticals Inc. (TSX: CPH) (Otcqx:Cphrf 4.2
Customer service representative job in Carmel, IN
The ideal candidate is a competitive self-starter who thrives in a fast-paced environment. You must be comfortable making dozens of calls per day, working with partners, generating interest, qualifying prospects, and closing sales.
Responsibilities
Make outbound calls to healthcare professionals (HCPs) to share product information, gather insights, and support ongoing engagement efforts.
Professionally represent Cipher Pharmaceuticals, delivering sales presentations to HCPs in accordance with company SOPs and sales training.
Adhere to all legal and regulatory requirements governing the promotion and sale of pharmaceutical products.
Develop and execute a business plan to maximize sales potential within the assigned territory.
Successfully complete Cipher's comprehensive sales training program.
Build and maintain quality relations with assigned accounts
Evaluate and adjust performance to increase prescription sales.
Maintain updated and organized account files through contact management.
Complete and maintain call reports in compliance with company policy.
Perform other related duties as assigned.
Qualifications
College/University degree.
Must live within 30 miles of headquarters with reliable transportation to and from work.
Sales experience with a proven track record is a plus.
Must pass company security and background checks.
Excellent verbal and written communication.
Strong problem-solving and analytical skills.
Proficiency in computers and digital tools.
Ability to lift packages of up to 25 pounds.
$29k-39k yearly est. 5d ago
Customer Service Advisor
Valvoline Instant Oil Change 4.2
Customer service representative job in Greensburg, IN
What You'll Do:
As a CustomerService Advisor, you are often the first and last face our customers see. You will create lasting
impressions and build loyal customers by using product knowledge and services to present oil change options and
additional services. No matter your experience, our training program will prepare you to communicate successfully
with our guests and provide you with the skills and confidence to be exceptional under the hood. We will help you
become an expert on our products, services, and company knowledge.
At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied
backgrounds and experiences is our highest priority. People of color, women, LGBTQIA+, veterans, and persons with
disabilities are strongly encouraged to apply.
The perks and benefits we'll provide you*:
Competitive weekly pay - $17.00 per hour
Paid on-the-job training - No previous automotive experience is required
Flexible work schedule: No late evenings or holidays
Paid time off (PTO), and holiday pay
Company provided uniforms and tools
Tuition and certification assistance and access to a FREE online university
Medical and prescription drug coverage - with Health Savings Account contributions
Dental, vision, and 401(k) retirement savings plans - 100% match up to 5%
We promote from within - a commitment we are passionate about
Back-up Child and Elder Care
50% discount on Valvoline Instant Oil Change (VIOC) automotive services
*Terms and conditions apply, and benefits may differ depending on location.
What you'll need to succeed:
Comfortable suggesting additional services to guests based on inspection and/or manufacturer and Valvoline recommendations
Effective interpersonal and oral communication skills
Interacting with people face-to-face
Eagerness to learn and grow
Occasionally lift up to 50 pounds
Willing to be top-side technician cross-trained
Have full mobility and can work with your hands above your head
Can stand for extended periods of time and climb stairs
Comfortable working in a non-climate-controlled environment
English fluency in reading, writing, and speaking
How you'll advance in your career:
At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here to learn more and
to hear from some of our ‘Vamily' members. With an award-winning training program, commitment to safety, and fair
and honest values, we're here to help you reach every milestone.
*Terms and conditions apply, and benefits may differ depending on location
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email
...@valvoline.com
to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
$17 hourly 6d ago
Parent Engagement Specialist
Legendary Dogs (Dogtopia
Customer service representative job in Fishers, IN
Be a part of our team! Dogtopia, the industry leader in dog daycare, boarding, and spa services has immediate openings for energetic, organized, business-minded individuals that will be the first point of contact as Canine Concierge. We are looking to make 2 hires (PT). Candidates should LOVE dogs and be proactive in their development towards becoming better canine citizens - and, upon successful completion of training, can even bring their dog to work!
What we offer: Lets look at what Dogtopia does for you.
Its always bring your dog to work day!
Education in basic dog obedience and training
Fun, dynamic team culture
Career progression based on performance
Additional certification programs available
Competitive wages with flexibility in scheduling
Learn key skills related to customerservice, teamwork, or even sales
Benefits for Full-Time team members
Now that we have the fun out of the way, lets get into the what you can offer us.
Day to Day Duties
Selling daycare enrollments
Leading tours of our facility
Booking Meet & Greet appointments on the phone
Making phone calls to leads
Following-up with Pet Parents and Dogs via phone and text
Posting to Instagram and Facebook
Using computer software including MS Office, iOS and more
Multi-tasking--delivering customerservice while balancing needs of Canine Coaches in playrooms
Cleaning
Managing a POS system
Greeting EVERYONE that walks into Dogtopia!
Understanding Dogtopias Noble Cause
Understanding our Dogtopia-isms
The Rules by which we, as DOGTOPIANS live by are:
We LOVE life unconditionally like a dog.
We STAY loyal to our pack.
We CHASE the absolute highest standards of safety.
We PLAY to our fullest potential.
We TREAT every day like Its the Most Exciting Day Ever!
Clean and Safe Environment -to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete
Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopias safety and cleaning standards.
Inventory management of office supplies.
Communicates behavior modification plans to pet parents and any behavior challenges.
CustomerService & Presentation
Maintains a neat and organized Front Desk team and area at all times.
A self-starting individual with VERY STRONG organizational skills
Sets the example for the team on the 3 Ss (smile, story and satisfaction) and hold accountable to internal and external customerservice standards.
Answering Phones, emails and questions from Pet Parents
Strive for high customer review ratings!
ENJOY your team! GROW your team! And PLAY to your fullest potential
As the Canine Concierge you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: *******************************************
Qualifications:
Must love dogs
Ability to spend up to 100% of work time standing
Ability to work flexible days and hours, including holidays and weekends
Ability to work cohesively with others in a fun, fast paced environment
Strong customerservice skills, along with customer tolerant
Ability to make/take phone calls while still assisting lobby
Must be comfortable with upselling
Job Type: Part-time
Benefits:
Employee discount
Flexible schedule
Work Location: In person
#PM25
Compensation details: 14-14 Hourly Wage
PI1f78ffb1cdb0-31181-38915814
$28k-45k yearly est. 8d ago
Client Success Renewals Specialist
Norstella
Customer service representative job in Indianapolis, IN
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**The Role:**
The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients.
**Responsibilities:**
Renewals Management
- Manage Digital Segment client contract renewals occurring on a yearly or multi year basis
- Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature
- Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle
- Document and report to leadership renewal progress throughout the renewal cycle
Client Support and Data Management
- Lead Digital Segment clients through onboarding and adoption of licensed solutions
- Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets
- Escalate urgent client issues using MMIT Client Escalation Pathway
- Collaborate with internal partners to address client questions required for completion of requests
- Prepare standard data extracts from MMIT applications as needed
- Collaborate with Sales Operations to maintain CS dashboards and reports
- Effective collaboration with internal and external stakeholders
Account Planning & Strategy Support
- Generate and summarize client data to support internal account health and planning discussions
- Create client facing engagement reports (utilization metrics, engagement summary, etc.)
- Prepare engagement summary metrics for client meeting and Executive Business Reviews
General Client Success Support
- Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.)
- Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.)
- Review client facing deliverables and configuration settings to ensure alignment with client needs
- Regularly review and maintain client user lists and access to MMIT solutions
- Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets)
- Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables
- Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience
**Qualifications:**
- 1-3+ years experience in life sciences
- 2-4 years experience incustomer support or client management
- Previous experience reviewing legal documents/contracts
- Ability to work independently and drive projects from start to finish in a fast paced environment
- Highly collaborative, team oriented, and comfortable leading cross-functional projects
- Excellent writing and communication skills for both internal and external audiences
- Passion for continual learning and highly motivated
- Strong empathy for customers AND passion for retention and growth
- Analytical and process-oriented mindset
- Highly detailed oriented
- Demonstrated desire for continuous learning and improvement
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
$70k-90k yearly 21d ago
Sales Ops/Billing Customer Liaison
Azenta Inc.
Customer service representative job in Plainfield, IN
Azenta Inc. At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.
All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity
Job Title
Sales Ops/Billing Customer Liaison
Job Description
How You'll Add Value
The Sales Operations Customer Liaison is responsible for managing the client experience. This role will manage critical aspects of client interaction for activities outside of sales or operations support. This role will create
processes and support communication with all core business departments to assure alignment. This role will support the customer as a main point of contact for non-operational client change requests.
What You'll Do
* Ensures effective communication between client and Azenta teams.
* Provides support for non-operational client change requests.
* Initiates post-win contract/purchase order change requests to notify and trigger client action.
* Coordinates post-win activities which fall outside of project management or sales functions.
* Supports internal billing inquiries and liaises with client contacts and internal teams to resolve.
* Monitors client email inquiries and routes to appropriate departments or manages the inquiry with internal teams.
* Manages client deliverables for name/address change requests, purchase order updates, or client inquiries supported by internal teams.
* Provides Sales Operations support for requests which fall outside of quoting and contracts. Connects with Sales and Sales Operations if updated quotes/contracts are needed for client delivery.
* Pulls billing data to address client inquires and/or connects with billing teams to provide requested data.
* Ensures client responses are completed in a timely manner and according to department quality standards.
* Provides continual evaluation of processes and procedures. Is responsible for suggesting methods to improve processes and service for both internal and external customers.
What You Will Bring
* Bachelor's Degree
* 3+ years' experience in finance, billing, and/or sales operations role
* Customer support experience required
* Preferred experience with SFDC (Salesforce.com) or similar solution
* Excellent analytical and organizational skills
* Excellent verbal, written, and presentation skills
* Attention to detail, accuracy, and proactive relevance to company interests
Your Working Conditions
* Office setting
* Employee may occasionally work in an area with potentially infectious materials.
* Employee will be responsible for maintaining a clean work environment and enforcing and following Universal Precautions for bloodborne pathogens when working in an area considered to be potentially contaminated.
EOE M/F/Disabled/VET
If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at ********************* for assistance.
Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.
United States Base Compensation: $50,000.00 - $62,000.00
The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.
$50k-62k yearly 25d ago
Sales Ops/Billing Customer Liaison
Azenta
Customer service representative job in Plainfield, IN
Azenta Inc.At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.
All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and IntegrityJob TitleSales Ops/Billing Customer LiaisonJob Description
How You'll Add Value
The Sales Operations Customer Liaison is responsible for managing the client experience. This role will manage critical aspects of client interaction for activities outside of sales or operations support. This role will create
processes and support communication with all core business departments to assure alignment. This role will support the customer as a main point of contact for non-operational client change requests.
What You'll Do
Ensures effective communication between client and Azenta teams.
Provides support for non-operational client change requests.
Initiates post-win contract/purchase order change requests to notify and trigger client action.
Coordinates post-win activities which fall outside of project management or sales functions.
Supports internal billing inquiries and liaises with client contacts and internal teams to resolve.
Monitors client email inquiries and routes to appropriate departments or manages the inquiry with internal teams.
Manages client deliverables for name/address change requests, purchase order updates, or client inquiries supported by internal teams.
Provides Sales Operations support for requests which fall outside of quoting and contracts. Connects with Sales and Sales Operations if updated quotes/contracts are needed for client delivery.
Pulls billing data to address client inquires and/or connects with billing teams to provide requested data.
Ensures client responses are completed in a timely manner and according to department quality standards.
Provides continual evaluation of processes and procedures. Is responsible for suggesting methods to improve processes and service for both internal and external customers.
What You Will Bring
Bachelor's Degree
3+ years' experience in finance, billing, and/or sales operations role
Customer support experience required
Preferred experience with SFDC (Salesforce.com) or similar solution
Excellent analytical and organizational skills
Excellent verbal, written, and presentation skills
Attention to detail, accuracy, and proactive relevance to company interests
Your Working Conditions
Office setting
Employee may occasionally work in an area with potentially infectious materials.
Employee will be responsible for maintaining a clean work environment and enforcing and following Universal Precautions for bloodborne pathogens when working in an area considered to be potentially contaminated.
EOE M/F/Disabled/VET
If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at ********************* for assistance.
Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.
United States Base Compensation: $50,000.00 - $62,000.00
The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.
$50k-62k yearly Auto-Apply 41d ago
Client Experience Specialist
Faegre Baker Daniels 4.5
Customer service representative job in Indianapolis, IN
Faegre Drinker is a firm designed for clients and designed for you. We understand that our people are critical to our success and we are committed to investing in our paraprofessional, administrative and operations professionals. We are always looking for talented, service-focused individuals to join our flexible and high-performing culture. With technology tools and resources that support our hybrid work environment, our colleagues enjoy a culture of learning, support for work and personal goals, opportunities to give back to our communities, and competitive benefits and rewards programs. At Faegre Drinker, you will have the opportunity to share your expertise within and across teams and contribute to our success.
Summary:
Faegre Drinker has an opportunity for a Client Experience Specialist to work with our Client Development & Marketing team in our Minneapolis, Philadelphia, Chicago, Denver, or downtown Indianapolis offices. You will be part of a dynamic team dedicated to supporting the firm's client engagement and growth strategies in alignment with the firm's strategic plan. This position will work with other talented individuals who share a passion for doing great work in the best interest of our clients.
Job Description:
What you would do:
* Partner with the Senior Manager of Client Experience on strengthening client relationships, boosting revenue, and creating, executing and overseeing initiatives that enhance the client experience
* Support the Senior Manager of Client Experience with various client experience initiatives, including but not limited to data review and clean up, feedback initiatives, coordinating third-party insights, coordination of client roundtables and various other firm-level client experience projects
* Special projects and other duties as assigned
What is expected:
* Ability to problem-solve
* Excellent interpersonal, verbal and written communication skills, including the ability to communicate effectively in a virtual environment (e.g., via phone, web/videoconference)
* Ability to concentrate on tasks, make decisions and work calmly and effectively in a high-pressure, deadline-orientated environment
* Demonstrated ability to use good judgment in taking initiative while asking for direction or clarification and consulting others, as appropriate
* Willingness to be flexible with time and adjust to a changing work environment
* Ability to build and maintain positive relationships, both internally and externally, while maintaining a client service orientation
* Ability to use sound judgment and discretion in dealing with highly confidential information
* Ability to take direction and accept supervision
* Demonstrated ability to work independently, organize and accurately prioritize work, be detail-oriented, understand when urgency is required and use good judgment in varied situations
* Ability to work effectively with co-workers in a team oriented collaborative environment
What we offer:
* Flexible working environment for work-life success
* Opportunity to participate in firm-sponsored volunteer events
* Wellness programming with personalized content and activities
* Professional environment and the opportunity to work with experts at the top of their fields
* Variety of health plan options, as well as dental, vision and 401(k) plans
* Generous paid time off
The anticipated initial hourly rate for someone who is hired into this position is $42.00 - $50.25/hour based on a 37.5 hour a week schedule.
Actual initial hourly rate may be above or below the above-identified range and will be based on the relevant skills, training, experience, and other job-related factors, including the location where the position is filled, in all cases consistent with applicable law. This is a non-exempt role paid on an hourly basis with a 37.5-hour schedule work week. The initial hourly rate listed above is just one component of Faegre Drinker's total compensation and benefits package for professional staff, which includes, but is not limited to, a discretionary bonus; life, health, accident, and disability insurance; and a 401(k) plan.
Application Deadline on or before: February 4, 2026.
What is required:
* Bachelor's degree, preferably in marketing, communications or finance
* 4 years or more of professional experience, including 2 years within a professional services environment, ideally business development
* Proficiency in Microsoft Excel, Word, PowerPoint, PowerBI and experience with database software
* Experience with project management, budget development & record management preferred
Apply now if you are ready to join the Faegre Drinker team!
Faegre Drinker Biddle & Reath LLP participates in the federal government's E-Verify program. With all new hires, we provide the Social Security Administration and, when applicable, the US Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Faegre Drinker Biddle & Reath LLP is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants for employment. We do not discriminate on the basis of race, color, religion, age, national origin, disability, sex, sexual orientation, gender, gender identity, gender expression, marital status, veteran or military status, or any other characteristic made unlawful by applicable federal, state or local laws. Equal employment opportunity will be extended to all persons in all aspects of employment, including retirement, hiring, training, promotion, transfer, compensation, benefits, discipline and termination.
In compliance with Colorado state law, you have the right not to identify your age, including by not disclosing your date of birth or dates of attendance or graduation, to us as part of your application and hiring process. You may redact this information (i.e., age, date of birth, and dates of attendance / graduation) from your application and related materials. If you choose to redact this information, please do so in a manner that allows us to read the other data on the applicable document(s) (e.g., if redacting the year you graduated from your transcript, please ensure other items on your transcript are legible).
Notice to Recruiters and Staffing Agencies: Faegre Drinker Biddle & Reath (and any subsidiary) has an internal recruiting department and does not accept unsolicited resumes.
$42-50.3 hourly 6d ago
Call center representative
AYS 4.3
Customer service representative job in Indianapolis, IN
Remote
Job Title: Call Center Representative
AYS Inc is a leading provider of customerservice solutions for businesses of all sizes. We specialize in providing exceptional call center services to our clients, helping them to improve customer satisfaction and increase sales. Our team of dedicated professionals are committed to delivering the highest level of service and building lasting relationships with our clients.
Position Overview:
We are currently seeking a highly motivated and customer-oriented Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound calls from customers, providing them with excellent service and resolving any issues or concerns they may have. This is a full-time position, with 40 hours per week, Monday through Friday from 9am-5pm.
Key Responsibilities:
- Answering incoming calls from customers and providing them with accurate information and assistance
- Making outbound calls to follow up on customer inquiries or to provide updates on their requests
- Identifying and resolving customer issues and concerns in a timely and professional manner
- Maintaining a high level of customer satisfaction by providing exceptional service and building rapport with customers
- Accurately recording customer information and interactions in the company database
- Collaborating with other team members to ensure a seamless customer experience
- Keeping up-to-date with product and service knowledge to effectively assist customers
- Meeting or exceeding individual and team performance goals and metrics
Qualifications:
- High school diploma or equivalent
- Previous experience in a customerservice or call center role preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving and decision-making abilities
- Ability to multitask and prioritize in a fast-paced environment
- Proficient in using computer systems and software
- Positive attitude and a team player mentality
- Ability to adapt to changing processes and procedures
- Willingness to work a flexible schedule, including occasional weekends and holidays
We Offer:
- Competitive salary and benefits package
- Comprehensive training program
- Opportunities for growth and advancement within the company
- Supportive and collaborative work environment
- Regular team building activities and events
If you are a customer-focused individual with a passion for providing exceptional service, we would love to hear from you. Apply now to join our dynamic team at AYS Inc as a Call Center Representative.
$26k-33k yearly est. 5d ago
IN-IDOI-Inbound Call Center Rep
Conflux Systems, Inc.
Customer service representative job in Indianapolis, IN
Title: IN-IDOI-Inbound Call Center Rep Hybrid Duration: 12 Months Interview: In person only Answer in-coming 800 helpline calls, transfer calls to volunteers when available, data entry of client contacts, and other clerical functions such as mailings and inventory. DUTIES
*Answer all 800 calls in a timely manner. Record on Client Contact forms.
*Forward 800 calls to available volunteer counselors or provide counseling assistance when volunteers are not available. Take calls from counselors regarding availability and/or supplies.
*Complete data entry each day including Client Contacts
*Do labels and mailing for information packets, assemble packets of information, and make copies of SHIP information as needed.
*Inform the Office Manager when supplies of materials are low
*Put away all deliveries in an orderly manner. Keep work area in order and recycle unwanted paper and boxes. Make sure work area is neat and orderly
*Take voice mail messages for all packet requests twice a day (morning and afternoon at minimum).
*Forward call back messages to Volunteer Supervisors at the end of the day.
*Put together new counselor training materials and other training materials requested by Trainers.
*Put together presentation materials and supplies as requested by Volunteer Supervisors, Counselors, or SHIP Local Sites.
*Other duties as assigned by Office Manager including, but not limited to, special mailings/emails, 800 message recordings, updating lists, etc. DIFFICULTY OF WORK
Incumbent performs standardized tasks and must successfully complete trainings and effectively communicate on the telephone keeping consistent with agency policies and laws affecting the agency. RESPONSIBILITY
Incumbent must provide accurate and correct information to callers and complete tasks in a timely manner. Incumbent is responsible for accuracy giving Medicare information over the telephone and maintaining accurate records, files, forms, reports and technical information. Errors in work or faulty judgment can undermine trust and the reputation of the program. PERSONAL WORK RELATIONSHIPS
Personal work relationships are with immediate office staff, Office Supervisor, the public, department and agency representatives at local and state levels. Contacts are for the purpose of relaying and giving information and making referrals.
$26k-34k yearly est. 28d ago
CUSTOMER RELATION SPECIALIST
Big Sandy Superstore 4.0
Customer service representative job in Greenwood, IN
Job DescriptionBenefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Stock options plan
Vision insurance
Wellness resources
Customer Relation Specialist
Retail CustomerService Office Duties
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customerservice jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
As a Customer Relations Specialist you will:
Verifies all information related to orders is accurate; identifies and corrects discrepancies.
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
Provides customerservice support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
Completes and processes credit applications, payments and financing paperwork.
Communicates with internal and external personnel in a professional and timely manner.
Maintains accurate files and processes in order to maximize productivity.
Performs clerical support for store staff as needed.
Other duties as assigned.
Qualities and skills we are looking for:
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills.
Basic numerical reasoning skills.
Ability to complete paperwork in an accurate, neat and efficient manner.
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customerservice skills
Physical Demands:
Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
High school diploma or equivalent combination of education and experience
Previous clerical experience preferred
Position Type
Full-Time/Regular
#BSSALES
$27k-38k yearly est. 7d ago
Inbound Call Center Rep
Padmore Global Connections
Customer service representative job in Indianapolis, IN
Max Pay Rate: $14.17
Work Arrangement: Onsite
Engagement Type: Contract
NOTE: Applications with resumes in PDF Format will be automatically rejected. Only Word format resumes will be considered.
Short Description:
Must complete a 5-day training on health insurance for people with Medicare. Answers 800 helpline calls and performs other general office duties such as data entry, mailings, and inventory.
Complete Description:
OVERVIEW
Answer in-coming 800 helpline calls, transfer calls to volunteers when available, data entry of client contacts, and other clerical functions such as mailings and inventory.
DUTIES
*Answer all 800 calls in a timely manner. Record on Client Contact forms.
*Forward 800 calls to available volunteer counselors or provide counseling assistance when volunteers are not available. Take calls from counselors regarding availability and/or supplies.
*Complete data entry each day including Client Contacts
*Do labels and mailing for information packets, assemble packets of information, and make copies of SHIP information as needed.
*Inform the Office Manager when supplies of materials are low
*Put away all deliveries in an orderly manner. Keep work area in order and recycle unwanted paper and boxes. Make sure work area is neat and orderly
*Take voice mail messages for all packet requests twice a day (morning and afternoon at minimum).
*Forward call back messages to Volunteer Supervisors at the end of the day.
*Put together new counselor training materials and other training materials requested by Trainers.
*Put together presentation materials and supplies as requested by Volunteer Supervisors, Counselors, or SHIP Local Sites.
*Other duties as assigned by Office Manager including, but not limited to, special mailings/emails, 800 message recordings, updating lists, etc.
DIFFICULTY OF WORK
Incumbent performs standardized tasks and must successfully complete trainings and effectively communicate on the telephone keeping consistent with agency policies and laws affecting the agency.
RESPONSIBILITY
Incumbent must provide accurate and correct information to callers and complete tasks in a timely manner. Incumbent is responsible for accuracy giving Medicare information over the telephone and maintaining accurate records, files, forms, reports and technical information. Errors in work or faulty judgment can undermine trust and the reputation of the program.
PERSONAL WORK RELATIONSHIPS
Personal work relationships are with immediate office staff, Office Supervisor, the public, department and agency representatives at local and state levels. Contacts are for the purpose of relaying and giving information and making referrals.
$14.2 hourly 60d+ ago
Customer Relation Specialist
Brandsource
Customer service representative job in Greenwood, IN
Benefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Stock options plan
Vision insurance
Wellness resources
Customer Relation Specialist
Retail CustomerService Office Duties
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customerservice jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
As a Customer Relations Specialist you will:
Verifies all information related to orders is accurate; identifies and corrects discrepancies.
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
Provides customerservice support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
Completes and processes credit applications, payments and financing paperwork.
Communicates with internal and external personnel in a professional and timely manner.
Maintains accurate files and processes in order to maximize productivity.
Performs clerical support for store staff as needed.
Other duties as assigned.
Qualities and skills we are looking for:
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills.
Basic numerical reasoning skills.
Ability to complete paperwork in an accurate, neat and efficient manner.
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customerservice skills
Physical Demands:
Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
High school diploma or equivalent combination of education and experience
Previous clerical experience preferred
Position Type
Full-Time/Regular
#BSSALES
Compensation: $14.00 - $15.00 per hour
Independent Retail offers a myriad of opportunities for people of all backgrounds.
When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales?
Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customerservice - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations incustomer experience.
Retail is the #1 private-sector employer in the country
If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
$14-15 hourly Auto-Apply 6d ago
Reservationist
MV Transit
Customer service representative job in Indianapolis, IN
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Reservationist to accept trip reservations from eligible passengers, collecting all necessary data required to schedule trips accordingly.
Job Responsibilities:
* Answer passenger calls collecting all necessary trip information for the permissible time period.
* Provide system information for current and new passengers as well as for potential passengers on accessing the transportation service and using it effectively.
* Complete data entry of passenger file information and for specific trip requests, negotiating requested times where necessary or appropriate.
* Provide feedback to passengers in the way of follow-up calls as a course of duty or as required by schedule changes.
* Communicate passenger cancellations in a timely manner to scheduling, dispatch, or vehicle operations personnel.
* Maintain up to date passenger records incustomer database, making all necessary changes in status, client contact information, fare/rider type or other important field entries.
* Maintain a safe work area and a focus on safety to reduce the opportunity for injury to self or other employees.
* Maintain accurate records and appropriate filing systems.
* Communicate effectively with operations staff regarding scheduling or passenger issues.
* Ability to handle multiple tasks accurately and effectively.
* Excellent customerservice.
* Professional demeanor and appearance.
* Reliable in attendance.
* Team player and helpful to staff, management, and peers.
Qualifications
Talent Requirements:
* High School diploma or equivalent.
* Able to work in a fast-paced environment.
* Experience in paratransit scheduling utilizing Trapeze PASS, preferred.
* Possess excellent decision-making skills.
* Excellent attendance record.
* Excellent verbal and written communication skills.
* Telephone speaking and/or call center experience.
* Computer experience.
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
$20k-25k yearly est. Auto-Apply 49d ago
Customer Relations
P4 Automotive
Customer service representative job in Muncie, IN
Stoops Buick GMC of Muncie, Indiana
is looking for a highly motivated individual to join our growing team as an A-Team Member. If you have excellent communication skills & excel at providing a superior experience, the A-Team is the perfect fit for you! No automotive experience needed - we'll fully train and develop the right candidate to be a successful A-Team member.
Want a career that's challenging and exciting?
Do you want to be part of an organization that will help you reach your full potential?
Do you want a career with a company that cares about your growth, success and fulfillment in life?
Here's an exciting opportunity to join a growing, fun and For The People automotive car dealership as an A-Team Member.
What Is An A-Team Member?
Our A-Team is the voice of our company and is responsible for the first impression of our automotive dealership within the market. This is our "A-Team."
An A-Teamer makes an average of 200 - 250 outbound phone calls daily to prospective car buyers setting appointments for our Solution Specialists.
An A-Teamer does not have to close a sale. They are only responsible for beginning a relationship and opening a dialogue in a positive way by offering free, helpful and desirable information.
An A-Teamer is a positive and ethical employee; A "TEAM" player.
An A-Teamer is skilled in the art of persuasion, with a friendly voice and positive attitude, who loves making new relationships, and enjoys the sport of conversation.
An A-Teamer is a self-motivated individual that is extremely driven to grow personally and professionally.
This Energetic, Positive and Self-Motivated Star Will Possess The Following Background, Experience, Skills and Attributes:
Experience in Phone Sales and/or Appointment Setting, Marketing, and/or Confidence to speak to new people on the phone
The ability to ask tough questions
The knowledge of how to overcome an objection and turn a NO into a YES
The drive and motivation to make 200 - 250 calls per day
Excellent verbal and written communication skills
Positive, upbeat and savvy communicator
Career oriented
Must be comfortable using a computer
Ability to meet and exceed productivity and performance goals
A passion for creating and building customer relationships
Prefer stable work history
Strong work ethic, professional manner and positive attitude are extremely important.
Our Current A-Teamers Enjoy:
Competitive Hourly Compensation + WEEKLY BONUSES!
Monday through Friday with some required Saturdays!
Special opportunity contests and spiffs to earn additional cash and rewards.
Paid Holidays
401K contribution
Additional benefits include:
Skills Enhancement
Themed Office Activity Days - we LOVE to have FUN!
Free Lunch & Learns
We believe that work and life should be Enjoyable, Simple and Prosperous. If you believe in this too, we want to hear from you!!
$29k-43k yearly est. Auto-Apply 13d ago
Call Center Representative
Cellular Sales 4.5
Customer service representative job in Noblesville, IN
Cellular Sales Call Center Representative (Outbound) Are you a highly motivated and results-driven individual with a knack for connecting with people? Do you thrive in a fast-paced environment where your efforts directly impact sales success? We're looking for a Call Center Representative to join our Cellular Sales team and drive engagement with potential business clients within the Indiana market!
In this vital role, you'll be on the front lines of our sales efforts, responsible for generating qualified leads and setting appointments through high-volume phone and SMS outreach. If you're a self-starter who's comfortable with technology and dedicated to achieving daily targets, we want to hear from you!
What You'll Do:
* Be a Lead Generation Powerhouse: Make a minimum of 95 outbound calls and send 119 SMS messages daily to potential business clients.
* Master Communication Tools: Utilize platforms like Statflo and our customer account systems to manage your outreach and track interactions.
* Drive Sales Opportunities: Schedule appointments that lead to in-store sales, directly contributing to our growth.
* Maintain Impeccable Records: Keep accurate and organized records of all your communications in our CRM systems.
* Collaborate and Grow: Participate in team training, meetings, and coaching sessions to continuously hone your skills.
* Ensure Compliance: Adhere to all company policies regarding outreach, customer privacy, and lead engagement.
* Achieve Excellence: Meet daily activity standards, including a minimum of 2 hours and 30 minutes of outbound talk time or 950 SMS messages.
What We Offer:
* Competitive Compensation: Earn a base pay up to $15/hour.
* Unlimited Commission Potential: Enjoy a 50/50 split on all in-store sales generated from your scheduled appointments. Plus, get a 50/50 split on any additional purchases made by the same customer within 7 days of the initial sale!
* Consistent Schedule: Work a standard shift from 9:00 AM - 5:00 PM, Monday to Friday.
* Balanced Workday: Benefit from a 45-minute lunch break and up to 2 hours and 30 minutes of daily administrative/non-phone time for account lookups and breaks.
Who You Are:
* An excellent communicator with a professional and engaging phone presence.
* Results-oriented and motivated to exceed daily activity goals.
* Tech-savvy and comfortable using various communication and CRM platforms.
* Highly organized with a strong attention to detail.
* Committed to compliance and ethical lead handling.
* Someone who thrives in a target-driven, fast-paced environment.
If you're ready to make a significant impact and grow your career with a dynamic team, Apply Today!
$15 hourly Auto-Apply 46d ago
Call Center (Patient Support Specialist)
Dermatology Inc.
Customer service representative job in Greenwood, IN
The ideal candidate will be able to multitask in a fast-paced setting, answering more than 100 calls per day while being courteous, a patient advocate, and promoting a positive patient experience. They must also be extremely detail-oriented and be able to develop strong interpersonal relationships with patients and staff.
• Register and schedule patients referred by outside physicians (via phone or fax). Ensure complete and accurate registration, including patient demographics and current insurance information.
• Verify patient insurance, including referrals and authorization requirements.
• Triage phone calls to appropriate staff members
• Additional duties as assigned.
Requirements
• Strong patient advocate, promoting a positive patient experience.
• Experience with an EMR scheduling system.
• Previous medical practice experience is a plus
• Basic insurance knowledge
• Dedicated team-player
• Dependable and reliable
• Ability to effectively communicate with patients
• Focused on accuracy and attention to detail.
• Positive, energetic personality
Requirements:
$24k-33k yearly est. 5d ago
Learn more about customer service representative jobs
How much does a customer service representative earn in Indianapolis, IN?
The average customer service representative in Indianapolis, IN earns between $24,000 and $40,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in Indianapolis, IN
$31,000
What are the biggest employers of Customer Service Representatives in Indianapolis, IN?
The biggest employers of Customer Service Representatives in Indianapolis, IN are: