Best cities for a customer service representative
The best cities for customer service representatives are Wichita, KS, Mesa, AZ, and Reno, NV, based on factors like average salary and job availability per capita. Jobs and pay for customer service representatives vary across the country, but we've determined the ten best cities for customer service representatives in the U.S.
Whether you're starting your career as a customer service representative or considering a move, this list of the best cities for customer service representatives to live in will help you decide. These aren't just the best-paying cities for customer service representatives. We also consider how easy it is to find work as a customer service representative. While the absolute best city for customer service representatives is Wichita, KS, there are plenty of other great places to consider.
Keep reading to learn more about the best cities for customer service representatives in 2024.
If you're looking for a customer service representative job, here are five companies hiring now:
10 best cities for customer service representatives in 2026
1. Wichita, KS
Customer service representative jobs in WichitaTotal customer service representative jobs: 201 Average annual salary: $31,147 Lowest 10 percent warn: $24,000 Highest 10 percent earn: $39,000 Location quotient: 1.31 2. Mesa, AZ
Customer service representative jobs in MesaTotal customer service representative jobs: 142 Average annual salary: $32,924 Lowest 10 percent warn: $25,000 Highest 10 percent earn: $42,000 Location quotient: 1.67 3. Reno, NV
Customer service representative jobs in RenoTotal customer service representative jobs: 166 Average annual salary: $31,724 Lowest 10 percent warn: $24,000 Highest 10 percent earn: $40,000 Location quotient: 1.22 4. El Paso, TX
Customer service representative jobs in El PasoTotal customer service representative jobs: 172 Average annual salary: $31,377 Lowest 10 percent warn: $24,000 Highest 10 percent earn: $40,000 Location quotient: 1.67 5. Henderson, NV
Customer service representative jobs in HendersonTotal customer service representative jobs: 88 Average annual salary: $31,148 Lowest 10 percent warn: $24,000 Highest 10 percent earn: $39,000 Location quotient: 1.76 6. Indianapolis, IN
Customer service representative jobs in IndianapolisTotal customer service representative jobs: 119 Average annual salary: $31,339 Lowest 10 percent warn: $24,000 Highest 10 percent earn: $40,000 Location quotient: 0.89 7. Anchorage, AK
Customer service representative jobs in AnchorageTotal customer service representative jobs: 83 Average annual salary: $37,727 Lowest 10 percent warn: $30,000 Highest 10 percent earn: $46,000 Location quotient: 0.91 8. Omaha, NE
Customer service representative jobs in OmahaTotal customer service representative jobs: 123 Average annual salary: $30,966 Lowest 10 percent warn: $24,000 Highest 10 percent earn: $39,000 Location quotient: 0.99 9. Phoenix, AZ
Customer service representative jobs in PhoenixTotal customer service representative jobs: 77 Average annual salary: $33,008 Lowest 10 percent warn: $25,000 Highest 10 percent earn: $42,000 Location quotient: 0.98 10. Fort Wayne, IN
Customer service representative jobs in Fort WayneTotal customer service representative jobs: 84 Average annual salary: $31,755 Lowest 10 percent warn: $24,000 Highest 10 percent earn: $40,000 Location quotient: 0.80
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Best cities for customer service representatives
- Wichita, KS
- Mesa, AZ
- Reno, NV
- El Paso, TX
- Henderson, NV
- Indianapolis, IN
- Anchorage, AK
- Omaha, NE
- Phoenix, AZ
- Fort Wayne, IN
- (201 customer service representative jobs)
- (142 customer service representative jobs)
- (166 customer service representative jobs)
- (172 customer service representative jobs)
- (88 customer service representative jobs)
- (119 customer service representative jobs)
- (83 customer service representative jobs)
- (123 customer service representative jobs)
- (77 customer service representative jobs)
- (84 customer service representative jobs)
Detailed list of the best cities for a customer service representative
| Rank | City | Average salary | Lowest 10% Earn | Population | Job count |
|---|---|---|---|---|---|
| 1 | Wichita, KS | $31,147 | $24,000 | 389,902 | 201 |
| 2 | Mesa, AZ | $32,924 | $25,000 | 484,587 | 142 |
| 3 | Reno, NV | $31,724 | $24,000 | 245,255 | 166 |
| 4 | El Paso, TX | $31,377 | $24,000 | 683,080 | 172 |
| 5 | Henderson, NV | $31,148 | $24,000 | 292,969 | 88 |
| 6 | Indianapolis, IN | $31,339 | $24,000 | 855,164 | 119 |
| 7 | Anchorage, AK | $37,727 | $30,000 | 298,192 | 83 |
| 8 | Omaha, NE | $30,966 | $24,000 | 446,970 | 123 |
| 9 | Phoenix, AZ | $33,008 | $25,000 | 1,615,017 | 77 |
| 10 | Fort Wayne, IN | $31,755 | $24,000 | 264,488 | 84 |
| 11 | Las Vegas, NV | $31,164 | $24,000 | 632,912 | 76 |
| 12 | North Las Vegas, NV | $31,111 | $24,000 | 238,702 | 26 |
| 13 | Toledo, OH | $31,844 | $24,000 | 278,508 | 59 |
| 14 | Saint Paul, MN | $35,794 | $28,000 | 302,398 | 251 |
| 15 | Glendale, AZ | $33,035 | $25,000 | 245,895 | 45 |
| 16 | Tucson, AZ | $32,740 | $25,000 | 530,706 | 194 |
| 17 | Islip, NY | $35,213 | $27,000 | 335,543 | 2 |
| 18 | Columbus, OH | $31,290 | $24,000 | 860,090 | 22 |
| 19 | Louisville, KY | $29,663 | $23,000 | 597,337 | 53 |
| 20 | Greensboro, NC | $30,947 | $24,000 | 287,027 | 122 |
| 21 | Gilbert, AZ | $32,936 | $25,000 | 237,133 | 37 |
| 22 | Memphis, TN | $30,001 | $23,000 | 652,717 | 8 |
| 23 | Minneapolis, MN | $35,791 | $28,000 | 413,651 | 184 |
| 24 | Oyster Bay, NY | $35,203 | $27,000 | 293,214 | 1 |
| 25 | Nashville, TN | $30,208 | $23,000 | 660,388 | 67 |
| 26 | Madison, WI | $33,504 | $26,000 | 252,551 | 219 |
| 27 | Kansas City, MO | $31,383 | $24,000 | 481,420 | 85 |
| 28 | Winston-Salem, NC | $30,936 | $24,000 | 242,203 | 70 |
| 29 | Lincoln, NE | $30,870 | $24,000 | 280,364 | 151 |
| 30 | Lubbock, TX | $30,478 | $23,000 | 252,506 | 52 |
| 31 | Cincinnati, OH | $30,972 | $24,000 | 298,800 | 229 |
| 32 | Portland, OR | $34,688 | $27,000 | 639,863 | 228 |
| 33 | Cleveland, OH | $31,989 | $25,000 | 385,809 | 170 |
| 34 | Detroit, MI | $31,730 | $24,000 | 672,795 | 222 |
| 35 | Lexington, KY | $29,661 | $23,000 | 318,449 | 93 |
| 36 | Milwaukee, WI | $33,615 | $26,000 | 595,047 | 216 |
| 37 | Chandler, AZ | $32,961 | $25,000 | 247,477 | 116 |
| 38 | Garland, TX | $29,898 | $23,000 | 234,943 | 40 |
| 39 | Raleigh, NC | $30,910 | $23,000 | 458,880 | 67 |
| 40 | San Antonio, TX | $30,032 | $23,000 | 1,492,510 | 232 |
| 41 | Scottsdale, AZ | $32,940 | $25,000 | 246,645 | 114 |
| 42 | Pittsburgh, PA | $31,126 | $24,000 | 303,625 | 20 |
| 43 | Buffalo, NY | $35,146 | $27,000 | 256,902 | 154 |
| 44 | Philadelphia, PA | $31,793 | $24,000 | 1,567,872 | 18 |
| 45 | Albuquerque, NM | $29,348 | $22,000 | 559,277 | 88 |
| 46 | Laredo, TX | $29,971 | $22,000 | 257,156 | 22 |
| 47 | Arlington, TX | $29,927 | $23,000 | 392,772 | 67 |
| 48 | Anaheim, CA | $36,626 | $28,000 | 351,043 | 83 |
| 49 | Tulsa, OK | $28,336 | $22,000 | 403,090 | 193 |
| 50 | Seattle, WA | $38,080 | $30,000 | 704,352 | 148 |
Highest paying cities for customer service representatives
| Rank | City | Avg. customer service representative salary |
|---|---|---|
| 1 | Des Moines, WA | $38,086 |
| 2 | Richmond, CA | $37,285 |
| 3 | Boston, MA | $36,703 |
| 4 | Saint Paul, MN | $35,794 |
| 5 | New York, NY | $35,130 |
| 6 | Portland, OR | $34,688 |
| 7 | Milwaukee, WI | $33,615 |
| 8 | Chicago, IL | $33,509 |
| 9 | Portland, ME | $33,211 |
| 10 | Denver, CO | $33,111 |
| 11 | Phoenix, AZ | $33,008 |
| 12 | Des Moines, IA | $32,660 |
| 13 | Baltimore, MD | $32,391 |
| 14 | Philadelphia, PA | $31,793 |
| 15 | Detroit, MI | $31,730 |
| 16 | Richmond, IN | $31,409 |
| 17 | Kansas City, MO | $31,383 |
| 18 | Kansas City, KS | $31,356 |
| 19 | Columbus, OH | $31,290 |
| 20 | Las Vegas, NV | $31,164 |
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Updated January 8, 2025