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Customer Service Representative Salary

Average Yearly Salary
Updated May 18, 2020
$29,000
$23,000
$29,000
$37,000
Customer service representatives in the United States make an average salary of $29,547 per year or $14.21 per hour. People on the lower end of that spectrum, the bottom 10% to be exact, make roughly $23,000 a year, while the top 10% makes $37,000. If you like following the crowd, retail and hospitality companies tend to attract the most workers in this field. But if you're in it for the money, then you'll want to seek out telecommunication, health care, and finance companies, as employees in each industry have reported the highest salaries. As most things go, location can be critical. Washington, California, Minnesota, North Dakota, and Wyoming provide the highest customer service representative salaries.
Best Paying Cities
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Map of Customer Service Representative Salaries

The darker areas on the map show where Customer Service Representatives earn the highest salaries across all 50 states.

Average Salary

Average Customer Service Representative Salary By Location

While a customer service representative can average a salary of $29,547 per year, or $14.21 per hour, there are many opportunities for customer service representatives to make more. For example, in Seattle, WA you might make $34,786 per year. Other high-paying locations include Los Angeles, CA, Minneapolis, MN and Boston, MA. If you're in an entry-level position, your best bet is to move to Seattle, WA where the average starting salary is $24,000. The highest paying states for customer service representatives include Washington, California and Minnesota. Meanwhile, Arkansas, North Carolina, and Kentucky offer the lowest salaries.

City
Average Salary
Seattle, WA
Seattle, WA
$34,786
$35k
Los Angeles, CA
Los Angeles, CA
$34,197
$34k
Minneapolis, MN
Minneapolis, MN
$33,730
$34k
Boston, MA
Boston, MA
$32,449
$32k
Portland, OR
Portland, OR
$31,965
$32k
Denver, CO
Denver, CO
$31,695
$32k
Madison, WI
Madison, WI
$31,116
$31k
Des Moines, IA
Des Moines, IA
$30,721
$31k
Chicago, IL
Chicago, IL
$30,683
$31k
Omaha, NE
Omaha, NE
$30,407
$30k

High Paying Customer Service Representative Jobs

Average Customer Service Representative Salary By Company

If you insist on knowing when your check is going to come and for how much, then you'd be better off working for companies like Maximus and Americold as they offer the highest salaries for customer service representatives.

The largest raises come from changing jobs.

See what's out there.

Customer Service Representative Salary History

Compare salaries for individual cities or states with the national average.

    Average Customer Service Representative Pay By Industry

    The salary for a customer service representative can vary depending on what industry the job is in. The highest salaries for customer service representatives tend to be found in telecommunication, health care, and finance companies. In fact, customer service representatives can make a yearly salary of $32,501 while working for telecommunication companies.

    Industry
    Average Salary
    Telecommunication
    Telecommunication
    $32,501
    $33k
    Health Care
    Health Care
    $31,349
    $31k
    Finance
    Finance
    $30,603
    $31k
    Manufacturing
    Manufacturing
    $30,575
    $31k
    Retail
    Retail
    $30,333
    $30k
    Technology
    Technology
    $27,466
    $27k
    Professional
    Professional
    $26,980
    $27k

    Customer Service Representative Salary By Experience Level

    The salary for a customer service representative can vary depending on the years of experience that a person has, from entry level to senior level. Data on how experience level affects total compensation is provided by the Bureau of Labor Statistics (BLS) as part of their National Compensation Survey, which is based on factors such as knowledge, complexity, contacts, and environment.

    Recently Added Customer Service Representative Salaries

    CompanyJobLocationDate AddedSalary
    Transdev, Inc.
    Transdev, Inc.
    Customer Service Representative I
    Customer Service Representative I
    Customer Service Representative I
    Indianapolis, IN
    Indianapolis, IN
    10/31/2020
    10/31/2020
    $24,001
    $24,001
    10/31/2020
    Customer Service Representative
    Customer Service Representative
    Riviera Beach, FL
    Riviera Beach, FL
    10/31/2020
    10/31/2020
    $36,209
    $36,209
    10/31/2020
    Customer Service Representative
    Customer Service Representative
    Phoenix, AZ
    Phoenix, AZ
    10/31/2020
    10/31/2020
    $26,088
    $26,088
    10/31/2020
    Customer Service Representative
    Customer Service Representative
    Milwaukee, WI
    Milwaukee, WI
    10/31/2020
    10/31/2020
    $24,001
    $24,001
    10/31/2020
    Customer Service Representative
    Customer Service Representative
    Charlotte, NC
    Charlotte, NC
    10/31/2020
    10/31/2020
    $21,914
    $21,914
    10/31/2020
    Customer Service Representative
    Customer Service Representative
    Minneapolis, MN
    Minneapolis, MN
    10/31/2020
    10/31/2020
    $29,218
    $29,218
    10/31/2020
    Customer Service Representative
    Customer Service Representative
    Seattle, WA
    Seattle, WA
    10/31/2020
    10/31/2020
    $34,206
    $34,206
    10/31/2020
    Customer Service Representative
    Customer Service Representative
    Denver, CO
    Denver, CO
    10/31/2020
    10/31/2020
    $27,131
    $27,131
    10/31/2020
    Customer Service Representative
    Customer Service Representative
    University, MS
    University, MS
    10/31/2020
    10/31/2020
    $21,914
    $21,914
    10/31/2020
    Customer Service Representative
    Customer Service Representative
    Chicago, IL
    Chicago, IL
    10/31/2020
    10/31/2020
    $29,218
    $29,218
    10/31/2020