Customer Service Representative Salary

Average Yearly Salary
$29,000
$23,000
Min 10%
$29,000
Median 50%
$37,000
Max 90%
Best Paying Company
Maximus
Highest Paying City
Seattle, WA
Highest Paying State
Washington
Average Experience Level
2.4 years
How much does a customer service representative make?
The national average salary for a Customer Service Representative in the United States is $29,547 per year or $14.21 per hour. If you are in the top 10 percent, you will make over $37,000; however, if you are in the bottom 10 percent, you will earn less than $23,000 per year. Retail companies and Hospitality companies have the most job opportunities for Customer Service Representatives. States with the highest Customer Service Representative salaries include Washington, California, Minnesota, North Dakota, and Wyoming. The typical employment in the position spans 2.4 years.

Average Customer Service Representative Salary By Location

The national average salary for a Customer Service Representative in the USA is $29,547 annually or $14.21 hourly. The top city when it comes to Customer Service Representative salaries is Seattle, WA at $34,786 per year. The average entry-level salary in Seattle, WA is $24,000. Washington, California, Minnesota, North Dakota, and Wyoming are the highest paying states. Arkansas, North Carolina, Kentucky, Louisiana, and Virginia are at the bottom for competitive pay.

Map of Customer Service Representative Salaries

The darker areas on the map show where Customer Service Representatives earn the highest salaries across all 50 states.

Average Salary:

Average Customer Service Representative Salary By Company

Like every industry, there is a range of salaries a Customer Service Representative makes. Retail companies and Hospitality companies tend to have the highest concentration of employment in this field. Customer Service Representatives at Maximus and Americold report the highest salaries. In addition, companies like Ocean State Job Lot and Saddle Creek report highly competitive salaries for Customer Service Representatives.

Average Customer Service Representative Pay By Industry

The type of industry that a Customer Service Representative works in can influence their earning potential. Our analysis shows that Telecommunication companies, Manufacturing companies, and Health Care companies pay higher-than-average wages for Customer Service Representatives. Telecommunication companies pay Customer Service Representatives an average salary of $32,191, Manufacturing companies pay $30,565, and Health Care companys come in at $30,358. At $27,857, the average salary for Customer Service Representatives in the Technology industry is lower than other industries.
Industry
Average Salary
Telecommunication
Telecommunication
$32,191
$32k
Manufacturing
Manufacturing
$30,565
$31k
Health Care
Health Care
$30,358
$30k
Retail
Retail
$30,349
$30k
Professional
Professional
$30,213
$30k
Finance
Finance
$28,869
$29k
Technology
Technology
$27,857
$28k

Customer Service Representative Salary History

Compare salaries for individual cities or states with the national average.

National Average
Ashburn, VA

Customer Service Representative Salary By Experience Level

The salary for a Customer Service Representative can range from $17,941 to $46,486 depending on the amount of work experience that the person has. Data on how experience level affects salary is provided by the Bureau of Labor Statistics (BLS) as part of their National Compensation Survey, which is based on factors such as knowledge, complexity, contacts, and environment.

Recently Added Customer Service Representative Salaries

Company
Job
Location
Date Added
Salary
Customer Service Representative
04/29/2020
$35,479
Customer Service Representative I
04/29/2020
$38,022
Customer Service Representative
04/29/2020
$25,044
Kelly
Ci01-Customer Service REP I
04/29/2020
$30,157
Customer Service Representative
04/29/2020
$21,934
Hirelevel
Customer Service Representative
04/29/2020
$31,827
Customer Service Representative (CSR)
04/29/2020
$26,088
Hirelevel
CSR
04/29/2020
$32,349
Charter Spectrum
Customer Service Support Representative
04/29/2020
$36,001
Customer Service Representative
04/28/2020
$31,305
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