Customer service representative jobs in Kansas City, MO

We're partnering with a close-knit, local company to find a professional and detail-oriented Customer Service Representative to join their team. This is a full-time, direct hire role based in Edwardsville, KS, with a consistent schedule of 8:00 AM to 4:30 PM, Monday through Friday. The position is fully in-office, supporting a small, collaborative team in a casual industrial office setting. If you're someone who enjoys helping others, is comfortable managing order details, and likes working in a busy, team-focused environment, this could be a great fit. Responsibilities: Take customer orders by phone and email for commercial appliances and parts Enter detailed product orders accurately, including shipping and freight specifics Respond to customer inquiries and provide support or escalate as needed Maintain customer accounts and track order activity in internal systems Reconcile machine orders with production reports and generate weekly reports Support key account tracking and documentation for leasing and consignment Stay flexible and cross-trained, supporting team coverage and shared responsibilities Assist with other duties as assigned by the customer service manager Requirements: Strong attention to detail and ability to keep track of order specifications Excellent communication skills and a service-oriented approach Comfortable working in an open office environment with multiple conversations happening Basic proficiency with Microsoft Office and ability tolearn new software Reliable, professional, and eager to learn the products and parts they support Previous customer service experience is a plus

At Safe Haven Security, we are more than just a home security company! We are a team of dedicated professionals who are passionate about making a difference in the lives of our customers and our employees. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service. Position Summary Safe Haven Security is seeking a Builder Sales Representative to join our organization. As a Builder Sales Representative, you will play a crucial role in driving sales growth through strategic partnerships with home builders. Your main responsibilities will involve servicing new home buyers of our partner builders and selling security and home automation. There is no cold calling or prospecting. In this role you will: Engage with customers to facilitate the purchase of our products and services Maintain a streamlined workflow for contacting home buyers Serve as a brand ambassador for Safe Haven Security To be successful in this role, you should have: Exceptional communication and negotiation skills Strong organizational skills and efficiency, with prior experience in CRM Proven ability to meet and surpass sales targets in a dynamic environment Strong analytical and problem-solving capabilities Self-motivated and results-oriented mindset Proficiency in working independently as well as collaboratively within a team What Safe Haven requires in a candidate: High School diploma or equivalent Prior sales or customer service experience Ability to work full time in the office Safe Haven Security is an Equal Opportunity Employer / Veterans / Disabled. We celebrate diversity and are committed to creating an inclusive environment for all employees. About Safe Haven At Safe Haven Security LLC, we are more than just a home security company. We are a team of dedicated professionals who are passionate about making a difference in the lives of our customers and our employees. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service. When you join Safe Haven Security LLC, you become part of a dynamic and innovative organization that is committed to excellence. We believe in investing in our employees and providing them with the tools and resources they need to succeed. We offer comprehensive training programs, ongoing support, and opportunities for growth and advancement. At Safe Haven Security LLC, we foster a culture of teamwork, collaboration, and mutual respect. We believe that our employees are our greatest asset, and we strive to create a positive and inclusive work environment where everyone feels valued and appreciated. As a company, we are dedicated to staying at the forefront of the industry, constantly evolving and adapting to meet the changing needs of our customers. We embrace innovation and technology, and we are always looking for talented individuals who share our passion for excellence. If you are looking for a rewarding career in the home security industry, Safe Haven Security LLC is the place for you. Safe Haven has won several awards including being one of "America's Greatest Places to work" from Newsweek and is the 6-time winner of Inc. Magazine's America's Fastest-Growing Private companies. Join our team and be part of an organization that is committed to making a difference and creating a safe and secure environment for every home we serve. Safe Haven Security is an Equal Opportunity Employer / Veterans / Disabled. We celebrate diversity and are committed to creating an inclusive environment for all employees. Why Join Safe Haven Weekly pay, hourly rate plus commission with uncapped earning potential Monthly bonuses and incentives for specific roles Comprehensive paid training Paid Time Off (PTO) program and paid holidays Medical, Dental, Vision, 401k, and Life Insurance Coverage Employee Assistance Program (EAP) Career Development Recognized by Newsweek's "America's Greatest Workplaces"! Safe Haven is the largest employee-based ADT Authorized Dealer

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. Together, there's no stopping you! Job Title:Financial Services RepresentativeJob Description: This position is contingent on the closing of the acquisition of branches from First Interstate Bank. Summary: The Financial Services Representative serves as the bank's front-line customer service associate and is responsible for creating a welcoming environment and good impression for our customers. Key job functions include account and service origination, handling teller transactions, as well as responding to customer inquiries by telephone and in person. Essential Duties and Responsibilities: Serves customers in opening new accounts for commercial and consumer clients. Have knowledge of bank products in order to make recommendations on products and services based on customer needs. Contact new clients for onboarding activities. Assist in consumer loan applications and closings in applicable markets. Performs all teller duties including all client transactions, maintaining and balancing a cash drawer. Have knowledge of the ATM, Vault, Coin & Cash and GL Accounts to be balanced daily. Have knowledge of all dual control procedures. Serves as a team member to accomplish company objectives and lobby and personal goals. Provides outstanding customer service for lobby and phone requests. Research and resolve client problems, acting as the customer liaison between other bank departments. Follow up with the client to assure resolution. Develop and maintain long-term relationships with clients. Actively participates in training programs to maintain and acquire additional job knowledge and skills Assists in opening and closing the branch, following procedures set by corporate security. Complies with all department and company policies, procedures, audit guidelines, and regulations. Perform other miscellaneous duties as assigned. Qualifications: Strong math and problem solving skills. Excellent interpersonal and customer service skills with the ability to cross-sale products and services. Must maintain confidentiality of client transactions and bank records. Team-oriented, possess a positive attitude and work well with others. Strong oral and written communication skills. Ability to operate standard office equipment, such as computer workstations, calculators, and copier. Ability to prioritize; handle multiple tasks; and work independently. Strong organizational skills and detail-oriented with a high degree of accuracy. Thorough knowledge of bank operations, products, and services offered at the bank. Knowledge of banking laws and regulations including the Bank Secrecy Act. Supervisory Responsibilities: None Education and/or Experience: High School diploma or equivalent Associates degree in business related field or two years related experience or a combination of education and experience Experience working in an environment with individual and team goals preferred Customer service experience required Computer and Software Skills: Skilled in operation of a personal computer, including Microsoft Word and Excel. Google Suite IBS Salesforce Certificates, Licenses, and Registrations: Notary License as needed by the branch Schedule: Monday - Friday 9:00 AM - 5:00 PM CST Location: 8001 Metcalf Ave. Suite 100 Overland Park, KS 66204 Equal Opportunity Statement: Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at ...@enterprisebank.com. Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please click HERE.

Job Description Join a growing consulting company that is fun, flexible and passionate about helping our clients (some of the world's most recognizable brands) define and realize business benefits through strategy, research, best practices, process improvements, and tools. We are seeking a versatile Customer Experience Consultant who combines a passion for customer experience with strong analytical skills. The ideal candidate is a strategic thinker and a hands-on executor, equally comfortable leading client workshops, conducting qualitative interviews, analyzing voice of the customer (VoC) feedback, and developing data visualizations that bring insights to life. Responsibilities (other duties may be assigned) Customer Experience Strategy Lead and support CX engagements, including journey mapping, current state assessments, and roadmap development. Participate in executive interviews, employee/customer focus groups, and client workshops to discover challenges and define future-state experiences. Identify CX opportunities using VoC, customer behavior data, and industry benchmarks. Develop and deliver client-facing materials including CX roadmaps, governance frameworks, and communication strategies. Define KPIs and success measures for customer experience initiatives. Data Analysis & Insights Collect, clean, and process structured/unstructured data from multiple sources (surveys, CRM, operational data). Perform Exploratory Data Analysis (EDA) to identify patterns and trends relevant to CX. Create dashboards and reports in Excel or data visualization tools to support storytelling and decision-making. Analyze qualitative data using synthesis techniques to generate actionable insights and support strategic decision-making Apply statistical techniques to support recommendations. Translate insights into compelling stories that influence client decisions. Qualitative Research Conduct qualitative research studies, including in-depth interviews and focus groups to uncover user needs, motivations, and behaviors. Analyze qualitative data using thematic coding and synthesis techniques to generate actionable insights and support strategic decision-making. Develop discussion guides, and stimuli to support exploratory, concept testing, or journey-mapping research. Collaborate with stakeholders to translate research findings into compelling research reports with key insights and actionable recommendations. Cross-Functional Consulting Collaborate with business, product, and IT stakeholders to align customer strategies with data capabilities. Identify and resolve data quality issues impacting business insights. Balance multiple projects while delivering high-quality, on-time deliverables. Ability to work independently and be resourceful. Contribute to proposal development and client presentations as needed. Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's or Master's degree from an accredited college or university. 4+ years of experience in consulting, customer experience, or strategy. 2+ years of experience in data analysis, business intelligence, or data storytelling. Experience conducting or supporting primary and secondary customer research. Strong written and oral communication skills. Advanced Proficiency in Microsoft Excel, PowerPoint, and visualization tools. Understanding of survey methodologies, sampling, and data weighting. Understanding of statistical methods. Experience with VoC and/or Experience Management platforms (e.g., Qualtrics, Medallia) preferred. Willingness to travel up to 50%. This is a full-time salaried W2 position with our company, including very competitive benefits and a great team to work with! Salary Range: $90,000 - $110,000 Andrew Reise Consulting is a leading provider of customer experience solutions. We are committed to helping clients align their product and service delivery experience with the wants, needs and expectations of their customers. We work with clients to build customer experience strategies tailored to enhance the full customer lifecycle. Our strategy development offering is built on decades of experience working with Fortune 500 companies across industries to grow broader, deeper and longer customer relationships. Our strategies and solutions are designed to put clients first and deliver practical solutions to improve their bottom-line. We start with strategy, but recognize the value of excellence in delivery. Our experienced consultants anticipate critical situations and are prepared to combat the typical pitfalls of customer experience programs. Above all else, we believe in solving problems, and are prepared to take on the most complex issues standing in the way of our client's customer experience goals. Andrew Reise is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination.

We are Farmers! We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers. Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture! To learn more about our high-performance culture and open opportunities, check out ********************************* and be sure to follow us on Instagram, LinkedIn, and TikTok. Workplace: Hybrid ( #LI-Hybrid ) Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered. Job Summary * Responsible for engaging with external customers to effectively communicate Farmers value proposition, focusing on the policy benefits and conducting thorough policy reviews. * Assists customers in making informed decisions regarding appropriate coverage options and deductibles for their asset protection needs. * Dedicated to delivering an exceptional service, ensuring all customer complex inquiries and policy requirements are met. * Communicates with customers through various channels while adeptly navigating multiple brand systems and platforms to provide comprehensive and complex support. Provides both service and sales support. * Provides peer support through on-the-job training and knowledge sharing. * Role is hybrid to Caledonia, MI, Phoenix, AZ, Kansas City, KS or Dayton, OH. Essential Job Functions * Explains renewal and other premium changes, educates on policy benefits, and conducts a full policy review. * Receives and responds to inquiries related to insurance matters that require expert support. Interacts with customers, agents, and others to resolve complex issues regarding policy provisions and conditions. * Explains premium changes. Quotes, sells, and generates premium. * Analyze, clarify and resolve complex policy and account related questions from external customers. * Accesses account information and communicates while working in multiple systems across all brands. * Uses account information, advanced product knowledge, and knowledge of compliance or legal requirements to make appropriate recommendations. * Makes decisions about ambiguous situations. Documents customer interactions and outcomes thoroughly in system, including notation and applicable data tracking. * Resolves issues requiring expert support. * Actively listens to customer concerns to identify trends or patterns. * Recognizes opportunities for innovation and process improvement and makes recommendations to leadership. * Advocates on behalf of the customer. Devises customer-centric solutions for complex insurance issues. * Leads implementation of process changes. Monitors performance metrics and prepares reports. * Builds and shares knowledge and acumen through self-directed learning. Stays informed about underwriting and policy guidelines and other updates including compliance and legal requirements. * Continues to build personal skill set by participating in in-house or outside insurance or industry related courses or seminars as deemed necessary to expand product and system knowledge. * Stays current with relevant product(s), which includes all specialty lines. * Champions change initiatives and fosters acceptance and support for these changes within the team. Physical Actions * Job is performed in-person at a Farmers office or virtually at an approved alternative work location. * The physical work environment is indoors and climate-controlled with adequate lighting and ventilation. * Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions. * Frequently sits for prolonged periods of time, up to a full shift. * Occasionally moves about the workplace including, navigating stairs, ramps, and level or uneven surfaces. * Occasionally moves, pushes, pulls, lifts, carries, and/or places objects or materials weighing up to 25 pounds without assistance. * Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties. * Frequently performs fine motor tasks such as typing, mousing, or writing, up to a full shift. * Rarely performs movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees. * Possesses clear vision, with or without correction, to visually read and verify information. * Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects. * Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace. * Jobs in this category require rare, if any, travel. Education Requirements * High School Diploma or equivalent required. * Property and Casualty license required. Candidates must currently hold a Property & Casualty license or be willing to obtain one. Farmers will provide support and resources to help qualified candidates earn their license. * Ability to be appointed to sell insurance in all states required. Experience Requirements * 2 years of experience in insurance or related field required. * Experience providing advanced customer support within a high-volume, complex environment preferred. Benefits * Farmers offers a competitive salary commensurate with experience, qualifications and location. * o DC/NJ/NY/OH Only: $27.04 - $45.90 * The starting hourly pay for this role is $27.38-$30.29, based on location. * Bonus Opportunity (based on Company and Individual Performance) * 401(k) * Medical * Dental * Vision * Health Savings and Flexible Spending Accounts * Life Insurance * Paid Time Off * Paid Parental Leave * Tuition Assistance * For more information, review "What we offer" on https://*********************************/#offer Job Location(s): US - KS - Kansas City, US - KS - Olathe, US - KS - Shawnee, US - MO - Kansas City Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly. Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. Want to learn more about our culture & opportunities? Check out ********************************* and be sure to follow us on Instagram, LinkedIn, and TikTok. Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: *******************

Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful. Essential Functions: Promote the Pick-n-Pull Safety Culture. Be a team player. Work as a member of the team to help the team achieve its goals. Maintain a high level of integrity. Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions. Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times. Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc. Follow all company policies and procedures. Identify when customer interaction requires assistance from management. Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business. Additional duties as assigned. Qualifications: Must work safely at all times. Must have good people skills with an outgoing friendly positive attitude. Able to work retail hours including overtime, weekends and holidays. Must have reliable means of transportation. Must be able to read, write, and speak in the English language. Bilingual in Spanish a plus, but not required. Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts. Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers. Previous experience in a retail environment preferred but not required. Physical Activities Required to Perform Essential Functions: Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties. Vision must be sufficient to perform job functions safely as described above. Able to work on feet (stand and walk) for assigned work shift. Job Conditions: Exposure on a regular basis to outdoor weather conditions. Exposure to occasional noisy conditions and machinery operation. PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older. Radius Recycling participates in e-verify for all U.S. new hires. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.

Inbound Sales Representative Inbound Sales Consultant is hybrid, (3) days onsite required weekly after training Pay: $63,000 average yearly earnings (uncapped earnings) Top performers earn $100,000+ yearly Starting base pay is $18.00 - $19.00 per hour Commission is monthly Type: Direct hire Schedule: Will be assigned a (40) hour work week after training, must be open to department hours M-F or Tues-Sat, 7:00am - 9:00pm CST / 8:00am to 10:00pm EST Training schedule: M-F, 9:30am - 6:00pm CST / 10:30am - 7:00pm EST for approx. 9 weeks Career outlook: Earn 6-figures! 401k with 4%. Match, HAS, medical, dental, vision, tuition reimbursement with approval, commuter benefits, recognition programs, community activities, parental leave, and more! Room to grow into senior roles, retention, leadership, and other roles. Job description Sell insurance products to inbound callers by collecting customer information, generating quotes, and binding policies; occasionally perform outbound follow-up calls. Lead Sources: Most inbound calls originate from customers responding to marketing campaigns indicating they qualify for an employer or affiliate discount and are seeking a quote. More challenging calls come from retail customers without any employer or affiliate relationship, which typically have lower conversion rates. Deliver exceptional customer service by educating customers on coverage options and costs, ensuring they select the most appropriate plan. Identify cross-sell and upsell opportunities by qualifying customers for additional products and services. Navigate multiple computer systems efficiently while maintaining a seamless and professional interaction with customers. Manage daily call volume, averaging 12-15 calls per day, including inbound inquiries, outbound follow-ups, and post-sale policy processing. What does success look like? You will be evaluated based on the following key performance indicators (KPIs): Number of policies converted - Successfully binding new insurance policies. Total premium converted - The dollar amount of premium generated from sales. Unplanned shrink - Minimizing time away from taking calls to ensure productivity. Cross-sell performance - Ability to identify and sell additional products to existing customers. Ramp up period: First month: 70% of goals Three months: 90% of goals Six months: Meeting or exceeding targets Nice to have: Bachelor's Degree P&C License Salesforce Requirements: Must have (1)+ years of sales experience in retail, hospitality, other industries . Must be able to pass the Property & Casualty (P&C) licensing exam. The company will sponsor and provide training for licensing, which must be completed within 90 days of hire. Additional trainings as required. Backgrounds that typically excel in this role: Real estate, mortgage industry, door-to-door sales. Must be tech savvy and adaptable, must be able to learn and navigate CRMs and multiple screens/software systems. Must have professional verbal and written communication skills with strong sales acumen. High school diploma or equivalent Background check required Education verification required

We are Farmers! We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers. Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture! To learn more about our high-performance culture and open opportunities, check out ********************************* and be sure to follow us on Instagram, LinkedIn, and TikTok. Workplace: Hybrid ( #LI-Hybrid ) Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered. Job Summary Responsible for engaging with external customers to effectively communicate Farmers value proposition, focusing on the policy benefits and conducting thorough policy reviews. Assists customers in making informed decisions regarding appropriate coverage options and deductibles for their asset protection needs. Dedicated to delivering an exceptional service, ensuring all customer complex inquiries and policy requirements are met. Communicates with customers through various channels while adeptly navigating multiple brand systems and platforms to provide comprehensive and complex support. Provides both service and sales support. Provides peer support through on-the-job training and knowledge sharing. Role is hybrid to Caledonia, MI, Phoenix, AZ, Kansas City, KS or Dayton, OH. Essential Job Functions Explains renewal and other premium changes, educates on policy benefits, and conducts a full policy review. Receives and responds to inquiries related to insurance matters that require expert support. Interacts with customers, agents, and others to resolve complex issues regarding policy provisions and conditions. Explains premium changes. Quotes, sells, and generates premium. Analyze, clarify and resolve complex policy and account related questions from external customers. Accesses account information and communicates while working in multiple systems across all brands. Uses account information, advanced product knowledge, and knowledge of compliance or legal requirements to make appropriate recommendations. Makes decisions about ambiguous situations. Documents customer interactions and outcomes thoroughly in system, including notation and applicable data tracking. Resolves issues requiring expert support. Actively listens to customer concerns to identify trends or patterns. Recognizes opportunities for innovation and process improvement and makes recommendations to leadership. Advocates on behalf of the customer. Devises customer-centric solutions for complex insurance issues. Leads implementation of process changes. Monitors performance metrics and prepares reports. Builds and shares knowledge and acumen through self-directed learning. Stays informed about underwriting and policy guidelines and other updates including compliance and legal requirements. Continues to build personal skill set by participating in in-house or outside insurance or industry related courses or seminars as deemed necessary to expand product and system knowledge. Stays current with relevant product(s), which includes all specialty lines. Champions change initiatives and fosters acceptance and support for these changes within the team. Physical Actions Job is performed in-person at a Farmers office or virtually at an approved alternative work location. The physical work environment is indoors and climate-controlled with adequate lighting and ventilation. Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions. Frequently sits for prolonged periods of time, up to a full shift. Occasionally moves about the workplace including, navigating stairs, ramps, and level or uneven surfaces. Occasionally moves, pushes, pulls, lifts, carries, and/or places objects or materials weighing up to 25 pounds without assistance. Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties. Frequently performs fine motor tasks such as typing, mousing, or writing, up to a full shift. Rarely performs movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees. Possesses clear vision, with or without correction, to visually read and verify information. Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects. Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace. Jobs in this category require rare, if any, travel. Education Requirements High School Diploma or equivalent required. Property and Casualty license required. Candidates must currently hold a Property & Casualty license or be willing to obtain one. Farmers will provide support and resources to help qualified candidates earn their license. Ability to be appointed to sell insurance in all states required. Experience Requirements 2 years of experience in insurance or related field required. Experience providing advanced customer support within a high-volume, complex environment preferred. Benefits Farmers offers a competitive salary commensurate with experience, qualifications and location. o DC/NJ/NY/OH Only: $27.04 - $45.90 The starting hourly pay for this role is $27.38-$30.29, based on location. Bonus Opportunity (based on Company and Individual Performance) 401(k) Medical Dental Vision Health Savings and Flexible Spending Accounts Life Insurance Paid Time Off Paid Parental Leave Tuition Assistance For more information, review “What we offer” on https://*********************************/#offer Job Location(s): US - KS - Kansas City, US - KS - Olathe, US - KS - Shawnee, US - MO - Kansas City Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly. Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. Want to learn more about our culture & opportunities? Check out ********************************* and be sure to follow us on Instagram, LinkedIn, and TikTok. Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: *******************

The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status. Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience. Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Greets customers promptly and provides friendly competent customer service. Coordinates the service center's scheduling and workflow. Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs. Answers customer questions about service outcomes and consults with the Technicians as needed. Understands marketing and sales strategies to finalize all transactions. Consults with Technicians about needed repairs and communicates those needs with the customer. Comprehends the industry needs by increasing knowledge of products and services. Understands the customer's need and be able to communicate those needs to the Technicians and vice versa. Responsible for keeping all customer facing items cleaned, stocked, and up to date. Responsible for receiving merchandise, stocking, and updating pricing for all showroom products. Maintains a complete understanding of the Boss Shop Warranty process. Assigns work to all technicians within the guidelines of the company. Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers. Reports for work in a timely manner when scheduled. Additional Job Duties: Assists with other duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications Education and/or Experience (include certs or licenses needed): Retail or guest service experience preferred. Minimum Qualifications: Valid Driver's license and insurable to drive. Able to maintain working knowledge of parts inventory. Able to complete the Service Advisor New Team Member Training within the first 90 days of employment. Able to work on the computer system efficiently. Ability to read, write and perform math skills. Must possess a positive, enthusiastic attitude. Must be flexible with the ability to adapt to change when required. Demonstrates excellent communication skills. Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings. Must have reliable transportation and phone. Must be able to communicate in English. - IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.

Duration : 6 Months (Possible Extension based on the business needs) Job Title : Call Center Nurse Specialist Work Schedule : Mid Shift 11:30-8:00pm with one 9pm or 10pm shift and every other Saturday or Sunday Job Description: Provides telephonic professional nursing services in support of contracts serviced by Proherant to include: telephonic patient support and resource, referral source, data collector and nurse educator to patients, consumers and healthcare professionals. Works under moderate supervision. Essential Duties and Responsibilities 1. Adheres to principles as stipulated by program specific contractual agreements and Accredo Health Service's practices which may include: • Patient Support: Make outbound phone calls to patients who have opted into a patient compliance program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries. • Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources patients. • Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care. • Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes • Educator: Complete patient teaching in relation to the use of products 2. Participates in program specific customer meetings and training sessions. 3. Participates in program specific orientation meetings and demonstrates clinical competency on written tests. 4. Performs special projects and performs other duties as it pertains to specific contract performance. Other Job Functions Performs other related duties as assigned or requested. Scope of Position Responsibilities For Funds, Costs or Profits: NA For Supervision: NA For Internal and External Relationships: Responsible for customer and patient interactions. Scope of Position Responsibilities, Continued For Organization Influence: Limited - Works within the guidelines of a specific program. Limits of Authority: Works under the authority level as assigned by manager, not to exceed manager limits. Reports to the company or division manager or director. Job Qualifications Required Education and Experience: Associate's Degree or Diploma in Nursing, Associate's Degree or Diploma in Health Care Science, Doctor of Pharmacy (PharmD.) or the equivalent. Advanced degree or certification preferred. Five years health care related experience generally preferred. RN licensure in the state(s) of practice required. Preferred Education and Experience: Bachelor's Degree in Nursing with advanced certification. Five years health care related experience. RN with Rx sales or clinical telephonic expertise. License/Certifications Ability to obtain and sustain Nursing license in required states including but not limited to: California, Kansas, and state of assigned practice. Additional Skills Analyze data Answer telephones Develop/maintain networks on a broad cross section Effective at group involvement Handle multiple tasks Compile data/statistics Establish filing system Input data into computer systems Use computerized spreadsheets to conduct analysis Problem solving Research information Strong communications-written and verbal Time management Effective interpersonal, negotiating and communication skills required. Computer Skills Data entry Visual concentration on computer screens Multi-user computer systems Personal Computer Microsoft Office - Word, Excel, Microsoft Office Working Conditions/Physical Demands Normal office environment Lifting under 10 pounds Ability to travel for contract requirements Qualifications RN License for Kansas Additional Information Thanks & Regards, Mahesh Kumar | Team Recruitment | Mindlance, Inc. | W : ************ ****************************

IAT Insurance Group has an immediate opening for an Account Service Representative in our Kansas City, MO or Scottsdale, AZ location. This role is part of a department that is responsible for the identification, pursuit, and collection of company-wide receivables involving $531 Million annually. Please note, IAT works on a hybrid schedule, working from the office Monday through Wednesday with the option of working remotely Thursday and Friday. Account Service Representatives leverages their knowledge of cash management, billing, collections, reconciliation, commissions, and account payables functions while they interact daily with agents, brokers, vendors, law firms, internal departments, and outside banking personnel. The ideal candidate will have at least three or more years of experience in the functions noted above and for delivering customer service over the phone and through scheduled follow-up conversations. Responsibilities: Performs account reconciliation and maintains accounts and records for all billing Monitors all customer and agency inquiries, resolving all problems efficiently and within the timeframe. Responsible for handling initial letters and calls. Responsible to identify, research and resolve outstanding individual direct bills, agency account balances, and account discrepancies with insured's, agents, outside collection agencies, and law firms. Verifies daily lockbox payment applications and works with outside banking contacts to make corrections as necessary. Processes non-sufficient funds and stop payments for returned checks. Notifies agents, the insured, and underwriters of returned checks. Prepares daily general ledger entries and non-cash code sheets to reverse payments from insured policies. Performs other ad-hoc duties as assigned. Qualifications: Must Have: High school graduate or equivalent with three more years of financial or accounts receivable experience, including experience in the insurance, or banking, or related industries. Must understand or have experience with Customer Service, Account Receivable, Account Payable, Billing & Invoicing. Must be able to work and feel comfortable on the phone, including outbound calls. Accounting experience in the insurance industry is preferred. Must be comfortable with change. Must be detail oriented. Must be able to work within a team environment. Strong verbal and written communication skills are a must. Preferred to Have: Bilingual (Fluent in Spanish) Prefer Degree in Business Administration, Accounting, Finance, or related degree. Accounting experience is preferred. Experience with Microsoft Excel and Outlook is preferred. Our Culture IAT is the largest private, family-owned property and casualty insurer in the U.S. I nsurance A nswers T ogether is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers. At IAT, we're committed to driving and building an open and supportive culture for all. Our employees propel IAT forward - driving innovation, stable partnerships and growth. That's why we continue to build an engaging workplace culture to attract and retain the best talent. We offer comprehensive benefits like: 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off 7% 401(k) Company Match and additional Profit Sharing Hybrid work environment Numerous training and development opportunities to assist you in furthering your career Healthcare and Wellness Programs Opportunity to earn performance-based bonuses College Loan Assistance Support Plan Educational Assistance Program Mentorship Program Dress for Your Day Policy All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify

Account Service Representative ~ $1,000 Sign-On Bonus Department : Sales Location : Kansas City, MO - Physical location is in Lenexa, KS. The working location will be a route (starting at home) in the Kansas City, MO area. Reports to: Department Team Leader Hours: 5-day work week, no nights Pay: Starts equivalent to $22.12/hr with incremental raises for the first year. Salary, plus commission, incentives, & mileage Mileage: Personal vehicle is used and paid mileage Job Description: Account Service Representatives are responsible for producing maximum sales and distribution of draft and/or package products and providing quality service to all customers on an assigned route. The Account Service Representative's primary duties include the implementation of approved Company programs and policies that will result in the achievement of sales volume and merchandising goals while effectively presenting the Company's brands to the retailer and the consumer. The Account Service Representative is expected to monitor and control inventory levels for each account by conducting a physical inventory and restocking all coolers and in-store space, and displays to provide maximum availability of products while maintaining quality control and freshness standards. The Account Service Representative is responsible for maintaining and updating all Point-of-Sale materials at each retailer's location. The Account Service Representative is responsible for maintaining current knowledge of all supplier brands and packages, pricing information, and promotional/marketing activities. The Account Service Representative is responsible for maintaining strong, productive relationships with all customers to facilitate sales and complete required surveys. The $1000 Sign-On Bonus will be paid out over the course of the employee's first year of service. Servicing includes, but is not limited to moving and lifting of 25 - 35lbs during rotation, merchandising, and storing our products. The following factors, among others, will be considered when selecting the successful candidate(s) for this position. Market Knowledge Marketing Program Execution Product Sales/Results Merchandising Skills Communication Relationships with Customers Quality Assurance Qualifications: High school education required Computer knowledge 21+ years of age Safe driving record Vehicle Insurance Highly self-motivated with a positive attitude Ability to work with little supervision Ability to repetitively pull, push, bend, squat, twist, crawl, climb, walk, and reach above head height. Experience : Customer service experience preferred Benefits Included! Affordable Health Insurance Dental Insurance Vision Insurance 6 Paid Holidays Vacation Time 401K Matching Gym Reimbursement Program Free Wellness Program Note: Duties of all positions may be adjusted as needed to meet business objectives. *Must be able to pass pre-employment requirements such as a drug screen, physical, and background check.*

Job Type: Full-Time or Part-Time Hours: Monday-Friday, 8:00 AM - 5:00 PM (flexible scheduling available within these hours) Compensation: Based on experience Benefits: Supportive team, flexible hours, and more! About the Role We're looking for a friendly, motivated, and detail-oriented Call Center Representative to join our team! In this role, you'll be the first point of contact for subcontractors across the country, sharing project opportunities and helping us build strong industry relationships. Whether you're looking for full-time or part-time work, we offer a flexible schedule and a welcoming office environment. Key Responsibilities Make outbound calls to subcontractor companies nationwide Share information about current projects out to bid Accurately document and update contact records based on interactions Maintain a positive and professional tone in all communications Collaborate with team members to support project goals What We're Looking For Previous experience in customer service, sales, or a related field is a plus Clear and confident communication skills Strong organizational skills and the ability to multitask Positive attitude and professional demeanor Excellent written and verbal communication Comfortable working in a fast-paced, team-oriented environment Why You'll Love Working Here Flexible scheduling between 8 AM and 5 PM to fit your lifestyle Casual dress code Supportive leadership and a fun, fast-paced team Great company culture that values your contributions

TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $17.00/hour, which includes a base pay of $15.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

NOW HIRING EVENING SHIFT CUSTOMER SERVICE AGENTS!! ***** Work for a company that has been one of the leading technological and BPO providers in the industry. We are a BPO and solution technologies team representing various companies within the financial, healthcare, government and transportation industries. We are constantly looking to add value to our amazing environment and you may be the perfect fit. We are currently hiring Customer Service /Chat Representatives. This is an entry level career opportunity and the ideal candidate will be eager to learn, possess excellent grammar, written and oral skills. Must be professional in demeanor and proficient with computer applications. At Covisian, we value our employees and realize that they are our biggest assets. That is why we offer: · Paid training · Earned paid personal time off (PTO) and Holiday Pay (After 90 Days of Employment) · 401K benefits with company match · Health, Dental, Vision and Volunteer Life Insurance (first of the month after 60 days) · Immediate bonus potential · We are partnered with ZayZoon to offer you Wages On-Demand so you can access your earned wages before your pay date. · Room for growth within the company. Centrinex is proud of our record of promoting within- currently, 99% of our CSRIII, CSR IV, and upper management positions were promoted from within · Great Corporate Culture Work Atmosphere that includes- Casual dress code, multiple schedules, monthly activities promoting company pride and philanthropy led by our Activity Committee, and Monthly employee recognition for performance milestones · Extensive continuing education available through Centrinex University, The CSR Experience, Employee Bill of Rights, CSR Leadership Prep Academy, Leadership Development Internship, team meetings, and coaching. SO, IF THIS IS MUSIC TO YOUR EARS... TALK TO US!!! "Covisian prides itself on teamwork and beating the expectations of our clients. Employees will likely be asked from time to time to work hours or ad hock projects outside of their normal assignments." Covisian is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other characteristics protected by law. We E-Verify, background & credit check. · 401(k) · Dental insurance · Flexible schedule · Health insurance · Paid time off · Vision insurance Work Location: In person.

Job DescriptionDescription: Purpose: Wyandot BHN is looking for Clinical Professionals to perform behavioral health crisis hotline intervention, brief screening, and referrals for various services in its 24/7, 988 Call Center. The Intent of the 988-phone number is to prevent suicide, divert individuals from hospitals and law enforcement contact, and support individuals in navigating resources to meet their needs. This team will be embedded in the Crisis Department of Wyandot BHN. Duties Include: · Answer 24-hour 988 crisis line calls, providing empathetic and compassionate support. · Assess suicide risk and other safety-related concerns along with evaluating the needs of the callers. · Making the least restrictive level of care recommendations and coordinating care for the callers. · Conduct outreach calls to individuals identified in need of support. · Develops complex intervention plans to address the clinical needs of callers. · Collaborates with the Wyandot Mental Health Center teams and other community agencies to advocate for callers. · Helps develop safety plans to best support the health and wellness of callers. · Forwarding of all necessary documentation regarding services provided and assisting with data collection in support of Program goals. Maintains needed training to meet job expectations, compliance, and position competency. Follows and complies with all local, state, and federal regulations, laws, and standards including all job-specific guidelines and codes. Follows all organizational and departmental policies, procedures, and practices including those outlined in the employee handbook or other work-related references and resources. Upholds and activity demonstrate the Mission, Vision, and Values in all interactions. Upholds confidentiality and proper safeguarding and handling of Protected Health Information (PHI) as outlined under the provisions of HIPAA privacy regulations [Health Insurance Portability and Accountability Act of 1996], related policies and practices. Performs other duties as assigned by immediate supervisor or designate. Schedule: Thursday-Saturday from 7:00p-7:00a and initial training is during the day Requirements: Job Requirements, Education, and Qualifications · High School Graduate (or equivalent). Peer Support with Certified Peer Support Certification. Preferred bachelor degree in social work, Counseling, or Psychology or other Human Services field. · Applicants who meet Kansas licensure requirements may be considered if Kansas Licensure is obtained by the time of an employment offer and licensure is pending confirmation at the time of employment application. · The clinician will have access to all rules and regulations and is expected to refer to these as needed to ensure agency practices and processes are in compliance. Clinicians must be familiar with all requirements affecting the operation of clinical services. · The clinician must be familiar with agency policy and procedures in all areas. Clinicians must also maintain knowledge of best practice information with regard to the provision of quality services and support for Clients. · The Clinician must be self-directed. The Clinician will have access to their supervisor on an ongoing basis through face-to-face contact, via email, and through written correspondence or telephone. The Clinician must be able to judge the need for consultation with their supervision as the majority of duties are performed with limited supervision. · Clinician must be familiar with risk management issues and safety procedures to ensure that consistent efforts are made for implementation. The Clinician is responsible for monitoring the safety practices of others and it is crucial that this duty be completed in a thorough manner to ensure that Clients served are safe. Must pass clearance through the Kansas Child Abuse/Neglect Register and Criminal Background Check.

Come Join our Successful Dental Practice as a Call Center Representative. This full-time position is more than just a job, it's a career opportunity with the ability to learn and grow your knowledge skills and abilities with a cutting-edge dental team. It is our mission to provide the best dental experience to children, offering trustworthy expertly trained dental expertise to every family. Our call center team is a key part in providing great customer service to patients and parents. The call center representative will handle a multi-office phone system. The call center representative role plays an important part in communicating effectively with patients and maintaining an organized administrative schedule. Our dental office is committed to providing optimal dental care, so if you think you have what it takes to help us accomplish this task, we'd love to hear from you. Compensation will be based on experience. Benefits: Each of our 5 locations provide an excellent compensation and benefits package. Additionally, Jenkins & LeBlanc, Dentistry for Children invests extensive training and continuing education opportunities that are unparalleled and exceed industry expectations. Additional benefits: Medical and prescription drug insurance Dental Insurance including orthodontic benefits Vision care Life insurance 401(K) retirement plan 6 paid holidays off Team-focused, uplifting and educational work culture Paid-Time Off (for qualified positions) The call center representative will be responsible for answering a multi-line system, follow communication 'scripts' when handling different topics, be proficient in the use of telephone equipment, i.e. placing calls on hold, transferring calls, retrieving messages from voice mail, conference calls, etc., accurately acquire and input insurance and patient information, accurately schedule all new and existing patients with appropriate provider utilizing scheduling guidelines, take accurate and thorough notes for doctors and hygienists when needed. Requirements: Outstanding written and verbal communication skills Exceptional phone etiquette and customer service skills A friendly, positive demeanor with patients and supported dental office team members Great administrative organizational skills Strong computer skills and the ability to learn new programs Proficient in Microsoft Office, Google Docs, Dentrix a plus but not required Exceptional customer service skills Dental office experience a plus, but not required Accuracy and attention to detail required Education: High school diploma required Jenkins and LeBlanc Dentistry for Children provides all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. Together, there's no stopping you! Job Title:Bilingual Financial Services RepresentativeJob Description: Summary: The Financial Services Representative serves as the bank's front-line customer service associate and is responsible for creating a welcoming environment and good impression for our customers. Key job functions include account and service origination, handling teller transactions, as well as responding to customer inquiries by telephone and in person. Essential Duties and Responsibilities: Serves customers in opening new accounts for commercial and consumer clients. Have knowledge of bank products in order to make recommendations on products and services based on customer needs. Contact new clients for onboarding activities. Assist in consumer loan applications and closings in applicable markets. Performs all teller duties including all client transactions, maintaining and balancing a cash drawer. Have knowledge of the ATM, Vault, Coin & Cash and GL Accounts to be balanced daily. Have knowledge of all dual control procedures. Serves as a team member to accomplish company objectives and lobby and personal goals. Provides outstanding customer service for lobby and phone requests. Research and resolve client problems, acting as the customer liaison between other bank departments. Follow up with the client to assure resolution. Develop and maintain long-term relationships with clients. Actively participates in training programs to maintain and acquire additional job knowledge and skills Assists in opening and closing the branch, following procedures set by corporate security. Complies with all department and company policies, procedures, audit guidelines, and regulations. Perform other miscellaneous duties as assigned. Qualifications: Strong math and problem solving skills. Excellent interpersonal and customer service skills with the ability to cross-sale products and services. Must maintain confidentiality of client transactions and bank records. Team-oriented, possess a positive attitude and work well with others. Strong oral and written communication skills. Ability to operate standard office equipment, such as computer workstations, calculators, and copier. Ability to prioritize; handle multiple tasks; and work independently. Strong organizational skills and detail-oriented with a high degree of accuracy. Thorough knowledge of bank operations, products, and services offered at the bank. Knowledge of banking laws and regulations including the Bank Secrecy Act. Bilingual in Spanish is Preferred Supervisory Responsibilities: None Education and/or Experience: High School diploma or equivalent Associates degree in business related field or two years related experience or a combination of education and experience Experience working in an environment with individual and team goals preferred Customer service experience required Computer and Software Skills: Skilled in operation of a personal computer, including Microsoft Word and Excel. Google Suite IBS Salesforce Certificates, Licenses, and Registrations: Notary License as needed by the branch Equal Opportunity Statement: Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at ...@enterprisebank.com. Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please click HERE.

Join a growing consulting company that is fun, flexible and passionate about helping our clients (some of the world's most recognizable brands) define and realize business benefits through strategy, research, best practices, process improvements, and tools. We are seeking a versatile Customer Experience Consultant who combines a passion for customer experience with strong analytical skills. The ideal candidate is a strategic thinker and a hands-on executor, equally comfortable leading client workshops, conducting qualitative interviews, analyzing voice of the customer (VoC) feedback, and developing data visualizations that bring insights to life. Responsibilities (other duties may be assigned) Customer Experience Strategy Lead and support CX engagements, including journey mapping, current state assessments, and roadmap development. Participate in executive interviews, employee/customer focus groups, and client workshops to discover challenges and define future-state experiences. Identify CX opportunities using VoC, customer behavior data, and industry benchmarks. Develop and deliver client-facing materials including CX roadmaps, governance frameworks, and communication strategies. Define KPIs and success measures for customer experience initiatives. Data Analysis & Insights Collect, clean, and process structured/unstructured data from multiple sources (surveys, CRM, operational data). Perform Exploratory Data Analysis (EDA) to identify patterns and trends relevant to CX. Create dashboards and reports in Excel or data visualization tools to support storytelling and decision-making. Analyze qualitative data using synthesis techniques to generate actionable insights and support strategic decision-making Apply statistical techniques to support recommendations. Translate insights into compelling stories that influence client decisions. Qualitative Research Conduct qualitative research studies, including in-depth interviews and focus groups to uncover user needs, motivations, and behaviors. Analyze qualitative data using thematic coding and synthesis techniques to generate actionable insights and support strategic decision-making. Develop discussion guides, and stimuli to support exploratory, concept testing, or journey-mapping research. Collaborate with stakeholders to translate research findings into compelling research reports with key insights and actionable recommendations. Cross-Functional Consulting Collaborate with business, product, and IT stakeholders to align customer strategies with data capabilities. Identify and resolve data quality issues impacting business insights. Balance multiple projects while delivering high-quality, on-time deliverables. Ability to work independently and be resourceful. Contribute to proposal development and client presentations as needed. Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's or Master's degree from an accredited college or university. 4+ years of experience in consulting, customer experience, or strategy. 2+ years of experience in data analysis, business intelligence, or data storytelling. Experience conducting or supporting primary and secondary customer research. Strong written and oral communication skills. Advanced Proficiency in Microsoft Excel, PowerPoint, and visualization tools. Understanding of survey methodologies, sampling, and data weighting. Understanding of statistical methods. Experience with VoC and/or Experience Management platforms (e.g., Qualtrics, Medallia) preferred. Willingness to travel up to 50%. This is a full-time salaried W2 position with our company, including very competitive benefits and a great team to work with! Salary Range: $90,000 - $110,000 Andrew Reise Consulting is a leading provider of customer experience solutions. We are committed to helping clients align their product and service delivery experience with the wants, needs and expectations of their customers. We work with clients to build customer experience strategies tailored to enhance the full customer lifecycle. Our strategy development offering is built on decades of experience working with Fortune 500 companies across industries to grow broader, deeper and longer customer relationships. Our strategies and solutions are designed to put clients first and deliver practical solutions to improve their bottom-line. We start with strategy, but recognize the value of excellence in delivery. Our experienced consultants anticipate critical situations and are prepared to combat the typical pitfalls of customer experience programs. Above all else, we believe in solving problems, and are prepared to take on the most complex issues standing in the way of our client's customer experience goals. Andrew Reise is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination.