Customer service representative jobs in Kenner, LA

Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day What we provide Minimum salary $18.00/hour; salary will be increased dependent upon experience, licensing and performance. Once licensed, bonuses and commissions will be paid on sales performance. Paid time off (vacation) Retirement plan (after first year) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Customer Coordinator -II 1.0 Corporate Job Title Customer Coordinator-II 2.0 Reporting Relationships Operations / Branch Manager This position is based in the branch office and functions as primary liaison between the Inspector Coordinator and the Customer and coordinates day to day customer relations with customers. Responsible for ensuring that Company personnel and resources meet the job requirements as communicated by the customer. Has the authority and responsibility for front filling for an Operations Manager in their absence. 4.0 Minimum Requirements • Requires a H.S. Degree (or equivalent) and a minimum of three years • Relevant and increasingly responsible experience in field inspection services and/or knowledge of various product specifications in the petroleum industry. • Must demonstrate strong evidence of judgment and effective managerial and inter-personal skills. 5.0 Fitness for Duty - Physical Demands • Refer to Appendix 1 of Section 2.1.2a of the Safety Manual, Medical Evaluations for details on Fit for Duty - Physical Demands for this position. • The ability to perform all tasks listed is a requirement for this job description 6.0 Responsibilities • Functions as Point Of Contact and the Company's representative to customers to ensure their satisfaction with Camin Cargo's performance. Communicate with customers regarding information relating to field measurements, lab testing and providing job progress updates. Developing and recommending solutions to unusual customer demands and requirements that advance the Company's business interest and at the same time satisfy the customer. • Reviews and evaluates the customer's nomination (purchase order) for completeness and accuracy and for the Company's ability to meet customer requirements. • Reviews customer's job requirements with Inspector Coordinator or Laboratory Coordinator to ensure that the customer's requirements are properly addressed on time. May communicate directly to the Inspector or Laboratory Technician as necessary. • Receives, analyzes, compiles, and verifies data resulting from field measurements and laboratory testing, and prepares or supervises the preparation of the applicable reports for the customer to ensure that the customer nomination and guidelines have been performed and completed. • Has authority and discretion to resolve, in fiscally responsible manner, customer complaints using superior negotiating and customer relations skills, under minimal supervision. • Interprets, administers, and applies policies of the Company to resolve disputes or customer dissatisfaction. • Using advanced knowledge gained in the field and / or the laboratory, identifies the root causes of quality system problems (customer, terminal or company system) in respective areas of responsibility and uses good judgment to independently troubleshoot, initiate, recommend, and/or implement timely solutions to the problems. • Performs or shares scheduling and job assignment duties during non-working hours, weekends and holidays. • Attends and participates in branch management meeting

Why Solar Alternatives? Join our mission at Solar Alternatives to help our community embrace clean energy solutions! As a leading provider of solar energy, standby power, and energy efficiency, we strive to make a sustainable future accessible to everyone. Our Call Center Specialists play a crucial role as the first contact for prospective solar owners, acting as brand ambassadors for clean energy. In this exciting role, you will have the opportunity to earn between $25 to $35+ per hour, with uncapped earning potential based on your performance. Here at Solar Alternatives, we prioritize a flexible schedule that allows for job independence, while also fostering teamwork and innovation. You will easily collaborate with colleagues, team leaders, and managers, and you'll be encouraged to bring fresh ideas and insights to the table. Requirements Exceptional communication skills - Friendly and persuasive (Retail or hospitality experience is a plus) Prior customer service, hospitality, or retail sales experience - Tenacity is key; don't take NO for an answer! A self-motivated, entrepreneurial mindset that is proactive and results-driven Organized and goal-oriented with strong phone call and email etiquette Able to set appointments with potential clients that can lead to sales opportunities Maintain and update lead data in the company CRM tool Initiate and support the sales process for the broader team Consistent work schedule and reliable availability Present yourself professionally and maintain a positive attitude with all prospects Benefits Benefits: Base of $17 per hour plus commission per appointment set Two weeks paid leave, plus 7 bank holidays Health insurance, vision & dental 401K with company match Advanced product and sales training to ensure success Use of professional company tools including customized CRM and VOIP system The peace of mind that comes with offering only best in class products, installation, and services

Job Details Main - HOUMA, LA Full Time High School $15.00 - $17.00 Hourly None DayDescription DEPARTMENT: Operations REPORTS TO: Call Center Supervisor JOB SUMMARY: The Call Center Representative serves as a trusted point of contact for customers and staff, providing friendly and efficient assistance to ensure positive banking experience across every interaction. DUTIES AND RESPONSIBILITIES: The job responsibilities include, but are not limited to the following: Promptly answer and direct both customer and internal phone calls. Provide internal support to branch and department staff. Review and balance remote deposit capture (RDC), mobile deposits, and ATM deposits daily to ensure accuracy and timely processing. Manage returned mail and maintain accurate customer contact information. Assist customers with online banking and mobile banking support such as password resets and feature guidance. Perform debit card maintenance, including card activations, hot carding, limit increases, whitelisting and general support. Handle customer research requests. Process telephone account transfer requests promptly and accurately. Manage daily CRM cases promptly and accurately. Manage monthly reports (digital loss/stolen, restricted cards, limit changes) Participate in bank-wide sales referral incentive program by identifying opportunities to promote bank products and services that best meet the customers needs. Deliver exceptional customer service while always maintaining confidentiality and professionalism. Participate in bank-sponsored community activities. Follow all company policies and procedures Any other task delegated by the Call Center Supervisor Qualifications EDUCATION AND EXPERIENCE REQUIRED: High School diploma, GED, or equivalent. Minimum 6 months in customer service EDUCATION AND EXPERIENCE PREFERRED: Previous Teller experience. Previous call center experience COMMUNICATION: Must be able to provide information to supervisors, co-workers, and customers both verbally and in written format. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Proficient in Microsoft Word and basic understanding of Microsoft Excel and Microsoft Outlook. Ability to pay close attention to detail. Proficient in typing and 10-key calculator. Ability to comprehend and analyze information in order to draw a conclusion. Ability to multi-task in a fast-paced work environment. Ability to organize and prioritize daily tasks. Ability to read and interpret documents. Must be able to maintain composure, suppress extreme emotions, control anger, and avoid aggressive behavior even in trying situations. Ability to present a business professional appearance. Must have reliable transportation to commute to and from work. PHYSICAL REQUIREMENTS: Must be able to work at a computer station in front of a monitor for up to 4 hours at a time without the opportunity for a break. Must be able to interact with the public utilizing various methods of communication. Employee may be required to squat multiple times per day and remain in that position for short periods of time while accessing filing cabinets or distributing mail at ground level. This could occur as few or as many times as necessary to accomplish the required task. Must be able to lift and carry approximately 20-30 pounds multiple times throughout the day MENTAL REQUIREMENTS: Must have the attention span to stay alert and attentive during a normal 8-hour workday. The Call Center Representative I must be able to make sound, quick decisions based on the facts of a situation, and remain calm and in control in a possible ever-changing environment or an emergency. Must be able to follow instructions and procedures exactly as trained or as directed by his or her supervisor. Must be able to listen to, grasp, and respond positively to supervision and instructions by Management. Physical and cognitive ability to perform the essential duties and functions of his/her job.

SUMMARY: Inside Sales/Customer Service Are you a culinary professional who loves the kitchen but is ready to pivot their position in the industry? If you are highly motivated and an outgoing professional ready for a career opportunity that provides both personal and professional growth, this position is for you. Fortune Fish & Gourmet and our sales team are far from your typical food purveyor. Our sales team is not comprised of experienced salespeople, but rather an extremely passionate team of culinary professionals. The sales team drives the company's overall mission of continuing to educate and better the food scene in America. We seek passionate hospitality professionals to join our growing customer account development team. You must be detail-oriented, have quality food industry experience, and possess a strong entrepreneurial spirit to succeed in this position. The ideal candidate has worked with and understands the importance of quality-sourced ingredients and can use their culinary skills to build collaborative relationships. You must be able to communicate with a broad range of personality types, as you will interact with some of the country's top chefs and restaurant owners-experience leading a team is a plus. OBJECTIVES OF THIS ROLE The role of an Inside Sales Representative (ISR) is a pivotal position. The ISR is the anchor for a team of outside sales representatives working towards a joint regional sales objective. The ISR maintains working relationships with existing clients to ensure exceptional service and identifies potential new sales opportunities. The ISR ensures the ongoing success of their team by assisting the Regional Manager in managing daily tasks and monthly goals. This role offers ongoing professional development and is a feeder position for outside sales and other opportunities within our growing company. DAILY & MONTHLY RESPONSIBILITIES Assist assigned sales representatives in their daily outbound calls and in building customer relations Run daily reports for the sales region Interact with customers to resolve issues and concerns Receive and enter customer orders into the system Setup and maintain customer files in the system Issue customer credits Provide accurate information regarding the availability of in-stock items Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability Increase sales and average order size using cross-selling, up-selling, add-on sales and offering promotional sale items Recommend alternate products based on cost, availability or specifications Assist in the coordination of emergency deliveries Notify customers of changes in product availability and policy changes Notify the Purchasing Department of special or unusual orders Monitor scheduled shipment dates to ensure timely delivery Respond to customers' phone requests and address customer issues in a timely and proactive manner to ensure overall customer satisfaction. Qualify leads and set up appointments for Regional Sales Managers Actively participate in the execution of team initiatives Take on special projects as assigned by Regional Sales Director and Inside Sales Director SKILLS & QUALIFICATIONS Required: Passionate, dedicated and always striving for perfection Naturally inquisitive with proactive problem-solving abilities Thrives in a fast-paced business environment with an ability to adapt quickly to change Team player with the ability to collaborate effectively across all levels of the organization and with outside partners Strong oral and written communication skills Capable of embracing new technology Comfortable working in multiple computer platforms simultaneously Detail-oriented, with the ability to multi-task and prioritize multiple projects with competing deadlines High School Diploma or Equivalent Desired: Culinary experience College degree BENEFITS OF WORKING FOR D'ARTAGNAN Salary with annual bonus potential Full Health Benefits (Medical, Vision, Dental & Live Insurance) 401K Retirement Savings Program with Company Match Paid Vacation, Sick Leave and Holidays Employee Discount Program for Product Purchases Growing Company COMPANY D'Artagnan is part of Fortune Fish & Gourmet, the Country's leading processor, distributor and importer of quality seafood, meats, and gourmet products. D'Artagnan, headquartered in Union, New Jersey, was founded in 1985 and is now the leading brand in the country, specializing in sustainably raised meats, poultry, game, charcuterie, truffles, and mushrooms. D'Artagnan is dedicated to natural, sustainable, and humane production and products. Over the years, D'Artagnan has built relationships and partnerships with farmers and ranchers who share the same philosophy and believe in free-range, preservative-free, and organic products. With over $170M in revenue and a team of 260 employees, it is a hugely successful and well-recognized enterprise. D'Artagnan is organized around three distinct business lines: Food Services (Hotels, restaurants, etc.), Retail, and Online; each business line having a specific business model. D'Artagnan sells products in all 50 states and buys products all over the world. D'Artagnan has established an outstanding reputation over the years, built on a simple yet key principle: to provide its clients with the highest quality. For decades now, it has been acclaimed by the industry and customers all over the country and is recognized as a world-class company by many world-class chefs. In addition, the D'Artagnan website continues to grow in popularity and reach - serving as a trusted destination for home cooks across America looking for the best tasting, restaurant-quality ingredients and specialty food products. We seek employees who are passionate -- with a burning entrepreneurial and team spirit to join our growing company. ---------------------------------------------------------------------------------------------- Local candidates only, no relocation support. Direct applications only; no third-party agencies.

Job Title: Customer Sales Specialist Department FLSA Classification EEO Classification Last Modified Sales & Marketing Non-Exempt Sales Workers 08/22/2024 Job Summary: In this role, you will be the first point of contact for our customers, assisting them with inquiries related to our internet services. Your ability to provide exceptional customer service and troubleshooting issues will play a vital role in enhancing the customer experience and maintaining our reputation for outstanding support. Essential Duties & Responsibilities: Handles inbound and outbound customer calls regarding Company products. Provides accurate information and guidance on internet services, plans, and promotions. Troubleshoots and resolves customer issues effectively and efficiently. Documents customer interactions and maintains detailed records in our CRM system. Escalates complex issues to the appropriate departments when necessary. Collaborates with team members to improve service delivery and customer satisfaction. Stays updated on product knowledge, policies, and procedures to assist customers effectively. Strives to achieve individual and team performance goals. Other duties as assigned. This position will require working four (4) weekdays in person at our Metairie, LA office and one (1) day remote from home (Saturday or Sunday). Flexible schedule available. Job Qualifications: High School Diploma or equivalent required. 2+ years of related experience preferred. Skills: Excellent verbal and written communication. Excellent knowledge retention and recall. Strong collaborative skills. Strong problem-solving skills. Customer service orientation. Critical thinking. Active listening. Computer skills and knowledge of relevant software. Physical Demands: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear. The employee frequently is required to stand, walk, and sit; climb, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision depth perception, and ability to focus. The conditions listed are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by managers as deemed appropriate. Equal Opportunity Employer/Veterans/Disabled

Essential Functions To perform the Reservationist position successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities Process reservations by mail, telephone, telex, cable, fax or central reservation systems referral Process reservations from the sales office, other hotel departments and travel agents Know the type of rooms available as well as their location and layout Know the selling status, rates and benefits of all packages plans Know the credit policy of the hotel and how to code each reservation Create and maintain reservation records by date of arrival and alphabetical listing Determine room rates based on the selling tactics of the hotel Prepare letters of confirmation Communicate reservation information to the front desk Process cancellations and modifications and promptly relays this information to the front desk Understand the hotel's policy on guaranteed reservations and no-shows Process advance deposits on reservations Track future room availabilities on the basis of reservations Help develop room revenue and occupancy forecasts Prepare expected arrival list for front office use Assist in preregistration activities when appropriate Monitor advances deposit requirements Handle daily correspondence; respond to inquiries and make reservations as needed Make sure that files are kept up to date Maintain a clean and neat appearance and work area at all times Promote goodwill by beings courteous, friendly and helpful to guests, mangers and fellow associates Walk around with the client and ensuring that they secure whatever services they are in need of Get information about areas of interest in order to target more clients in particular seasons Make arrangements for clients travel programs Aware of all front office procedures and assist with reception duties when required Fully aware of and adhere to health and safety, fire and bomb threat procedures Willingly undertake any reasonable request made by management in any other areas of the house Open and close the availability as and when required of hotel in all the GDS channels, IDS channels and on the hotel website Configure rates on the hotels property management system Other duties as assigned Competency To perform the Reservationist position successfully, an individual should demonstrate the following competencies: Customer Service - Manage difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; respond to requests for service and assistance; meet commitments Technical Skills - Assess own strengths and weaknesses; pursue training and development opportunities; strive to continuously build knowledge and skills; share expertise with others Problem Solving - Identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in group problem solving situations; use reason even when dealing with emotional topics Interpersonal - Focus on solving conflict, not blaming; maintain confidentiality; listen to others without interrupting; keep emotions under control; remain open to the ideas of others and try new things Oral Communication - Speak clearly and persuasively in positive or negative situations; listen and get clarification; respond well to questions; demonstrate group presentation skills; participate in meetings Team Work - Balance team and individual responsibilities; exhibit objectivity and openness to the views of others; give and welcome feedback; contribute to building a positive team spirit; put success of team above own interests; ability to build morale and group commitments to goals and objectives; support team's efforts to succeed; recognize accomplishments of other team members Written Communication - Write clearly and informatively; edit and proof work for spelling and grammatical errors; vary writing style to meet needs; present numerical data effectively; ability to read and interpret written information Change Management - Develop workable implementation plans; communicate changes effectively; build commitment and overcomes resistance; prepare and support those affected by change; monitor transition and evaluate results Leadership - Exhibit confidence in self and others; inspire and motivate others to perform well; effectively influence actions and opinions of others; inspire respect and trust; accept feedback from others; provide vision and inspiration to peers and subordinates; give appropriate recognition to others; display passion and optimism; mobilize others to fulfill the vision Diversity - Demonstrate knowledge of EEO policy; show respect and sensitivity for cultural differences; educate others on the value of diversity; promote a harassment-free environment; build a diverse workforce Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; uphold hotel's values Organizational Support - Follow policies and procedures; complete administrative tasks correctly and on time; support hotel's goals and values; benefit hotel through outside activities; respect diversity Strategic Thinking - Develop strategies to achieve hotel's goals; understand hotel's strengths & weaknesses; analyze market and competition; identify external threats and opportunities; adapt strategy to changing conditions Adaptability - Adapt to changes in the work environment; manage competing demands; change approach or method to best fit the situation; ability to deal with frequent changes, delays or unexpected events Attendance and Punctuality - Consistently arrive at work on time; ensure work responsibilities are covered when absent; arrive at meetings and appointments on time Dependability - Follow instructions, respond to management direction; take responsibility for own actions; keep commitments; commit to long hours of work when necessary to reach goals; complete tasks on time or notify appropriate person with an alternate plan Initiative - Volunteer readily; undertake self-development activities; seek increased responsibilities; take independent actions and calculated risks; look for and takes advantage of opportunities; ask for and offer help when needed Innovation - Display original thinking and creativity; meet challenges with resourcefulness; generate suggestions for improving work; develop innovative approaches and ideas; present ideas and information in a manner that gets others' attention Judgment - Display willingness to make decisions; exhibit sound and accurate judgment; support and explains reasoning for decisions; include appropriate people in decision-making process; make timely decisions Motivation - Set and achieve challenging goals; demonstrate persistence and overcome obstacles; measure self against standard of excellence; take calculated risks to accomplish goals Planning and Organizing - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks; develop realistic action plans Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments Quality - Demonstrate accuracy and thoroughness; look for ways to improve and promote quality; apply feedback to improve performance; monitor own work to ensure quality Quantity - Meet productivity standards; complete work in timely manner; strive to increase productivity; work quickly Safety and Security - Observe safety and security procedures; determine appropriate action beyond guidelines; report potentially unsafe conditions; use equipment and materials properly Qualifications The requirements listed below are representative of the knowledge, skills and abilities required for an individual to successfully perform the duties and responsibilities of the Reservations Agent position: Language Ability Effectively interact and communicate in English with people from diverse backgrounds Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Write routine reports and correspondence Speak effectively before groups of customers or associates of the hotel Math Ability Add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals Compute rate, ratio and percent Draw and interpret bar graphs Reasoning Ability Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists Interpret a variety of instructions furnished in written, oral, diagram or schedule form Computer Skills Word processing and spreadsheet software Payroll systems Internet software Opera database software Contact Management systems Utilize Microsoft Excel to create spreadsheets Work Environment The noise level in the work environment is usually moderate The position is located in an office setting where the temperature settings are controlled Physical Demands Regularly sit and talk or hear Frequently use hands to fingers, handle or feel Safely navigate multiple flights of stairs Position Status and Availability A part-time, flexible (AM or PM) shift, Monday - Sundays, including holidays Education and Experience A high school diploma or general education degree (GED) At least one (1) year of hospitality experience to include at least one (1) year of Front Desk experience

Full-time Description The Financial Specialist will engage with members in a blended Video/-Call Center environment consisting of telephone, interactive video, web chat, secure email, and online credit union interactions. Member interactions will be handled through interactive video, phone, email, live chat, and other electronic forms of communication. The Financial Specialist will work as part of a team under the direction of the Financial Specialist Manager. This representative will support department objectives through direct member interactions, adhere to quality standards, and perform administrative tasks. Essential Functions/Responsibilities: Provide exceptional member service through quality conversations and timely communications. Conducts work in a Video/Call Center environment and in a variety of computer programs. Ethically conducts operational tasks related to protecting members and credit union assets and related to regulatory compliance, including properly documenting account opening, completing logs and other records to document proper procedures, obtaining, and ensuring the accuracy of all regulatory and procedural documentation. Protects all member information and credit union trade secrets and business records as confidential and follows all credit union policies for communication with members, vendors, and associates. Provide front-line member support through multiple service requests or inquiries submitted through email, Secure Mail, Web Chat, or other Digital Channels. Process member support requests and inquiries, including, but not limited to Reg E Inquiries, Stop Payments, ACH inquiries, and Account Information. Close accounts, Password Reset, etc. Perform all tasks necessary to establish new accounts: Perform all due diligence required for new accounts, process applications, deliver fulfillment materials, and upload approved accounts. Maintain a personally professional and presentable appearance in all internal and external member interactions. Be fully proficient with the video/phone system and online credit union tasks. Engage with members in a professional and friendly manner while providing a positive brand experience during each member's interaction. Maintains current knowledge and consistent compliance with regulations and credit union policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements; Employee Handbook policies; and Operations, Audit, and Security policies, through regular and thorough training. Assist with troubleshooting and issue resolution tasks associated with the Video Banking or Telephone System and liaise appropriately with the Financial Specialist Manager, Branch, Operations, and/or IT staff in problem identification and resolution. Work with individuals in other departments (retail branches, deposit operations, online credit union, and member relations) to address Video/Call Center Department issues and escalations. Regular attendance is required, working at the worksite during regular Video/Call Center business hours. Must have the ability to effectively cross-sell credit union products and services. Collaborates with team members during times of excess workload to pick up overflow tasks. Utilizes communication skills to identify and address members' needs while representing the Credit Union in a positive way. Contributes to building profitable, long-term relationships with our members to reach our business objectives. Works harmoniously with others with exemplary interpersonal skills. Works on strict deadlines which require prompt attention to detail and reliable attendance. Work Schedules: Monday - Friday 8:00 AM - 5:00 PM Location: 5500 Veterans Memorial Blvd., Metairie, LA 70003 Required Skills/Abilities: Ability to communicate effectively in person, on-screen, over the phone, and in writing. Ability to solve problems while working directly with external and/or internal members. Familiarity and high comfort level with a variety of electronic forms of communication, phone, video, social media, email, etc. Strong attention to detail and ability to complete work accurately. Proficient in basic office skills/equipment, including computer, email, ten-key calculator, copier, scanner/fax, typing, telephone, organization systems, and Microsoft Office suite of products. Ability to think logically in order to analyze situations, resolve problems, and make sound decisions. Ability to handle multiple tasks simultaneously. Proficient at working with multiple computer and software systems. Strong employee coaching skills. Good organization and time management skills. Ability to listen, develop/suggest solutions to problems, and retain confidential information. Our full-time employees enjoy amazing benefits, including: Medical, Dental, Vision, and Basic Life Insurance Employer - Paid Supplemental Health Insurance STD & Employer-Paid LTD PTO & Paid Holidays Requirements Education and Experience: High School Diploma or equivalent. 1-year member service, retail credit union, or equivalent experience. Knowledge of credit union products and services (preferred).

Monarch Medical Management is seeking a dependable and compassionate Call Center Representative to join our fast-paced, high call volume healthcare call center. As the first point of contact for our patients, you will be responsible for handling a large volume of incoming and outgoing calls, assisting with appointment scheduling, insurance verification, and supporting patients throughout their care journey. The ideal candidate thrives in a busy environment, communicates clearly and empathetically, and remains organized under pressure. Strong attention to detail, multitasking ability, and a professional demeanor are essential. Key Responsibilities Patient Communication and Support Handle a high volume of inbound and outbound calls daily in a courteous and professional manner Use approved call scripts to assist patients with scheduling, inquiries, and follow-ups Focus on one-call resolution, directing calls or taking detailed messages when needed Appointment Scheduling and Coordination Schedule, reschedule, and cancel appointments in eClinicalWorks (eCW) Complete necessary scheduling checklists (such as Ortho Spine or Ortho Extremity) Coordinate patient transportation (such as Uber) and confirm logistics Follow up on approvals and referrals with attorneys, clinics, and insurance carriers Patient Records and Insurance Management Accurately collect and verify patient demographics and insurance details Maintain and update patient accounts, including Workers' Compensation cases Administrative Support and Documentation Enter, retrieve, and update patient records in electronic health systems Manage email communications with attorneys, providers, and internal departments Process medical record requests and send necessary documents securely Compliance and Confidentiality Comply with HIPAA, privacy policies, and clinic procedures Stay current with healthcare regulations and insurance policy changes Qualifications High school diploma or equivalent required; some college preferred Experience handling high call volumes in a healthcare or customer service setting is strongly preferred Familiarity with eClinicalWorks and medical terminology is a plus Strong multitasking skills and attention to detail Proficient in using computer systems and electronic health records (EHR) Excellent communication and interpersonal skills Benefits Health, vision, and dental insurance after 60 days Paid time off (PTO) Continued education opportunities Retirement plan options If you are passionate about helping others and thrive in a dynamic call center environment, we encourage you to apply. Monarch Medical Management is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. View all jobs at this company

Job Type: Regular Become a part-time HP Customer Sales Representative! Pay: $19.00 per hour based on location and candidate experience Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week) About the Position HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees. Day-in-the-Life Demonstrate HP products at a big box retail store Engage and build rapport with customers by creating a memorable experience Responsible for maintaining professional relationships with management and staff within assigned store Train retail store associates on HP products and services Maintain displays for cleanliness, functionality, and demo-readiness Responsible for reporting and competitive insights What's in it for you? Stable, weekly schedule Next day pay on-demand with DailyPay Friday, Saturday, or Sunday availability Paid training completed online $25 per month Technology Reimbursement Represent one of the most environmentally friendly companies worldwide I'm Interested! What Qualifications Do I Need? Be a problem-solving, tech-savvy enthusiast Have an outgoing personality and be eager to learn Be comfortable engaging with customers and demonstrating products with training Ability to engage in a selling process that overcomes objections and connects with customer needs Retail experience or customer service experience in electronics, tech or wireless a plus Training or product demonstration experience a plus 1-year job experience required About Company 2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems. #TAYNP Job Description: Sell products and services in a retail store, kiosk, and/or event environments Maintain professional interaction with both customers and fellow employees Meet or exceed personal sales goals on a monthly basis Courteously welcome customers and offer assistance Direct customers by escorting them to displays; assess needs and suggests products to fit those needs Advise customers by providing information on products and services Help customers make selections by building customer confidence Accurately document and report sales Contribute to team effort by accomplishing related results as needed Responsible for accurately tracking and communicating all activity to Retail Operations Ensure work station/kiosk is clean, well-organized, functional and presentable at all times Responsible for submitting all paperwork completely and accurately Performance Measurements: Regular and prompt attendance Meet established monthly/weekly sales quota/goals Customer/client satisfaction based on rejection percentage and substantiated complaints Qualifications: High school diploma or equivalent required Six (6) months prior sales, retail, telecom or marketing experience Demonstrated knowledge of products and services Excellent communications, presentation, interpersonal and problem-solving skills Impeccable integrity and commitment to customer satisfaction Ability to multi-task in a fast-paced, team environment Must be available to work evenings, weekends and holidays as needed Ability to maintain customer confidentiality What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020's Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

1884 Westbank Expy., Harvey, LA 70058 Automotive Sales Influencer$1,600 per month Salary + Commission! The Skys the Limit!Required: A Strong Presence on Social Media - TikTok, Instagram, Facebook, etc. Join the Tameron Kia Westbank Sales Team - Where Personality Meets Opportunity! Are you social media savvy, full of energy, and looking for a career that blends personality with real income potential? Tameron Kia Westbank in Harvey, LA (just minutes from downtown New Orleans) is hiring Automotive Sales Influencers to join our dynamic team! Think of this as selling cars with a ring light, not a clipboard.If youre the friend everyone turns to for car advice, or the one who always gets the angles just right this is your moment. Apply today and turn your camera skills and charisma into a career at Tameron Kia Westbank! Send your resume and a sample video or social media post to ******************** Why Tameron Kia Westbank? We're not your average dealership - we're focused on digital-first sales strategies Our modern showroom and in-house media resources give you the tools to stand out Be part of a team that values authenticity, hustle, and heart We're Looking For: Confident, well-groomed, and outgoing individuals with a strong presence on social media - TikTok, Instagram, Facebook, etc. Willing to create fun, engaging social media content daily to drive visibility and sales No prior car sales experience needed - just the drive to connect, create, and close A love for people and making genuine connections What You'll Get: $1,600/month salary plus commission - the sky's the limit! Top-tier benefits package including health, dental, and vision 401(k) with company match Paid training and continuous support A fun, fast-paced environment where creativity is encouraged and rewarded RequiredPreferredJob Industries Customer Service

Job DescriptionAbout Louisiana Pain Specialists Louisiana Pain Specialists is committed to improving the quality of life for individuals experiencing chronic and acute pain. Everyone deserves to enjoy life and wellness. We believe in a balanced approach of appropriate medications and safe, minimally invasive interventional treatments that are substantiated with results. Our physicians and providers are dedicated to educating our patients and providing compassionate care to bring relief to those who are suffering. Position Summary As a Call Center Representative at Louisiana Pain Specialists, you will serve as the first point of contact for patients seeking support, information, or assistance. You will play a vital role in scheduling appointments, answering patient inquiries, verifying insurance, and ensuring each caller receives a positive and empathetic experience. This role requires excellent communication skills, a customer-first attitude, and the ability to handle sensitive patient information with confidentiality and professionalism. Key Responsibilities Answer inbound calls and respond to patient inquiries in a courteous, compassionate, and professional manner. Schedule, reschedule, and confirm appointments according to provider availability and patient needs. Verify insurance eligibility and coverage and collect or update patient demographic and contact information. Triage calls appropriately, transferring to clinical staff or other departments as needed. Document all patient interactions accurately in the electronic medical record (EMR) system. Provide clear instructions and information regarding office policies, treatment preparation, and follow-up care. Manage high call volume while maintaining quality service standards and productivity metrics. Qualifications High school diploma or equivalent (required). Minimum 1 year of call center, front desk, or customer service experience, preferably in a healthcare setting. Familiarity with medical terminology, insurance verification, and EMR systems is a plus. Bilingual in English and Spanish is a strong advantage. Excellent verbal and written communication skills. Ability to handle confidential information with discretion and comply with HIPAA regulations. Strong organizational and multitasking abilities. Compassionate, patient-focused mindset. Powered by JazzHR c7qIOHsR1O

Job DescriptionDescription: • The Telephone Operator shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number. • The Telephone Operator shall respond to all operator assisted calls within 30 seconds and initiate appropriate action(s) upon request from the caller. Progress reports to callers on hold should be given at least every minute. Less than 5% abandonment rate is acceptable. Note the caller's request to eliminate asking the caller to repeat information. • The Telephone Operator shall places toll (long distance) calls using commercial and Government access lines as authorized by SLVHCS policy. • The Telephone Operator shall handle emergency calls, such as cardiac arrests, telephone or telephone system failure, fire alarms, control panel alarms, bomb threats, disasters, etc., by contacting the appropriate SLVHCS personnel and/or telephone technician. • The Telephone Operator shall provide paging services to all SLVHCS staff upon request from outside personnel as well as SLVHCS personnel. • The Telephone Operator shall maintain an operator log on unusual or emergency incidents, such as cardiac arrests, telephone or telephone system failures, fire alarms, bomb threats, etc. Submit a daily summary to Contracting Officer's Representative (COR) on all unusual incidents. • The Telephone Operator shall maintain records on the general operation of the service, such as telephone repairs, pager repairs, Federal Telecommunications Services, and Commercial long-distance calls. • The Telephone Operator shall provide general information and refer information to the appropriate services. • The Telephone Operator shall use telephone system to alert the VA Police and Security Service to report emergency situations such as alarm alerts, urgent safety, etc. • The Telephone Operator shall provide general and patient information to direct person-to-person contacts. • The Telephone Operator shall maintain employee, and organizational files to provide rapid and accurate processing of calls and disbursement of information, updating as information changes. • The Telephone Operator shall receive and log general telephone troubles. Immediately notify telephone technician or other appropriate authorities of emergency outages or troubles, i.e., telephones located in critical areas, multiple telephone failure in one location, or telephone switch malfunctions. • The Telephone Operator shall safeguard immediate work area from unauthorized visitors. • The Telephone Operator shall accept collect calls as authorized by SLVHCS policy. • The Telephone Operator shall conduct personal business through the use of public telephones. • The Telephone Operator shall demonstrate professionalism in all contacts via telephone or in person. All calls should be responded to in a courteous and tactful manner with a pleasant-sounding voice. Requirements: EDUCATION AND QUALIFICATIONS: • Associate Degree or equivalent. MINIMUM REQUIRED SKILLS/EXPERIENCE: • The Telephone Operator should have two years of previous switchboard experience. • The Telephone Operator shall be able to assume the responsibility for placing a variety of special calls (e.g., conference calls, long distance calls, and local calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization. • The Telephone Operator shall have the ability to meet and deal with people from a variety of backgrounds, with varying levels of understanding, work under pressure and stressful conditions, and adapt to changing working conditions. • The Telephone Operator shall perform various communications and/or emergency activities.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Job DescriptionCall Center Representative Floorworks & Blinds is a quickly growing brand in the home and bath remodeling industry. We offer custom home and bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative for our Slidell, LA office to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that help homeowners improve their homes. General Purpose: Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads. Responsibilities: • Deliver scripted pitch to the homeowners • Adjust scripted pitch to meet needs of specific homeowners • Handle homeowner's questions and objections • Obtain homeowners information including names and addresses phone numbers etc. • Receive appointments over the telephone • Input appointment details into the computer system • Input homeowners' information and important details of conversation • Confirm appointments placed with canvassers or sales representative • Issue appointments for reps to meet prospective homeowners • Quality control phone calls • Answer telephone calls from potential homeowners who are responding to advertisements • Contact homeowners to follow up on initial interaction • Update lead information and maintaining reports Qualifications: • Knowledge of sales and marketing principles and strategies • Relevant work experience in telemarketing, sales, marketing, or promotions • Product knowledge --Training provided • Proficiency in relevant computer applications Powered by JazzHR RCBOMhMIUz

Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first insurance and financial services agency backed by a major national carrier. We combine modern technology, AI-assisted systems, and real human connection to change how families protect their futures. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You're building your own book of business with the support, training, and infrastructure of a proven organization. We specialize in life insurance, mortgage protection, final expense, and retirement solutions, helping middle-America families create generational wealth. What you'll do - Call and connect with warm leads who have requested information. - Conduct virtual or in-person appointments to understand clients' goals. - Present tailored insurance and financial protection solutions. - Submit applications, follow up with carriers, and serve clients long-term. What we provide - Remote, flexible schedule (full-time or part-time). - Commission-only structure with uncapped earning potential. - World-class training, mentorship, and personal development culture. - Clear path to build and grow your own agency if desired. Who this is for - Self-motivated, coachable individuals with strong integrity. - People who want more time, freedom, and income than a traditional W-2 job. - Those who are serious about personal growth and breaking generational poverty. Compensation is 100% commission with scalable income based on activity, skill, and leadership development.

LOOKING FOR FRONT DESK ASSOCIATE As a world-class leader in the travel industry, there's no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. WHAT WE'RE LOOKING FOR A warm people-oriented demeanor A team first attitude A gift for paying attention to the smallest details Must be willing to work any of the following shifts as scheduled without exception 6:00 AM - 2:00 PM 2:00 PM - 10:00 PM 10:00 PM - 6:00 AM Must be able and willing to lift/push/pull up 15lbs Must have reliable transportation THE IMPACT YOU'LL MAKE No matter whether a guest arrives weary from their travels, or excited for a vacation, you know what to do to make them feel at home. They will appreciate the cozy lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence. WHAT YOU'LL DO Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to guest complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Willing to cross train Start and maintain breakfast Laundry when needed PERKS YOU DESERVE Team spirited coworkers Encouraging Leadership Discounts on hotel rooms YOU'RE WELCOMED HERE Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you're important to us. You'll make an impact in your role, and for that, you'll be appreciated and valued.

Aramsco is always looking for dynamic and energetic team players to join our family of companies! Aramsco, a family of companies, is a leading solutions provider to specialty contractors across North America, serving numerous end markets including abatement, restoration, environmental, emergency preparedness, stone care, cleaning and surface preparation. The company has more than 60 locations through which it distributes products, equipment and chemicals, and provides customers with other value-added services including equipment repair, equipment rental and education. We are currently seeking a motivated Inside Sales Representative to generate revenue by selling, managing, developing and growing existing and new clients. In addition, the Inside Sales Representative will maintain and organize the store showroom, take care of walk in customers, answer and place customer's phone in orders. The Inside Sales Representative needs to uphold our mission statement in all he/she does and fulfill sales and profit goals for their territory. Primary Duties and Responsibilities Hourly Rate: $20.00 - $24.00 an hour, Bonus, and Commission Eligible * Initiate sales process by scheduling appointments, making presentations and understanding account requirements and sales history. * Close sales by building rapport with potential/existing clients and solving challenges they have with our products and services. * Expanding sales by introducing new services and products to existing and potential clients. * Identifying customer needs and meeting them with our products and services. * Develops accounts by checking customer's buying history; suggesting related and new items. * Desire to continually increase industry and job knowledge (training/resources provided). * Greets walk-in customers and answers questions clearly and competently. * Maintains a friendly demeanor while working with customer and co-workers whether in person, on the phone or email. * Learns and teaches customers about products, assisting sales in the showroom. * Willing to demonstrate new methods and products to customers in the showroom. * Promotes educational classes to customers. * Assists with coordinating/set up/cleanup of educational classes. * Additional duties as assigned by Regional and/or Store Manager. Qualifications/ Skills * Minimum 1 year of Sales experience. * High school diploma or equivalent. * Required to have a valid driver's license or identification card * Strong knowledge of customer services ethics, principles and procedures. * Persistence in meeting sales goals while adhering to policies. * Comfortable and efficient with making daily cold calls. * Possess strong communication, negotiating, and time management skills with excellent interpersonal skills. * Aptitude for problem solving and the ability to determine solutions for customers using a consultative sales approach. * Ability to multitask and work well in a fast paced environment. * Proficient in administrative and documentation procedures. * Competent with working on a computer; must be familiar with MS Suite. * High level of organizational skills with great attention to detail. * Must be able to lift 50 lbs. Benefits (Full-Time Employees): * Health/Vision/Dental insurance. * Paid vacation. * Paid holidays. * 401(k) with employer matching. * Life insurance is provided. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. ****************************

Floorworks & Blinds is a quickly growing brand in the home and bath remodeling industry. We offer custom home and bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative for our Slidell, LA office to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that help homeowners improve their homes. General Purpose: Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads. Responsibilities: • Deliver scripted pitch to the homeowners • Adjust scripted pitch to meet needs of specific homeowners • Handle homeowner's questions and objections • Obtain homeowners information including names and addresses phone numbers etc. • Receive appointments over the telephone • Input appointment details into the computer system • Input homeowners' information and important details of conversation • Confirm appointments placed with canvassers or sales representative • Issue appointments for reps to meet prospective homeowners • Quality control phone calls • Answer telephone calls from potential homeowners who are responding to advertisements • Contact homeowners to follow up on initial interaction • Update lead information and maintaining reports Qualifications: • Knowledge of sales and marketing principles and strategies • Relevant work experience in telemarketing, sales, marketing, or promotions • Product knowledge --Training provided • Proficiency in relevant computer applications