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Customer Service Representative - Johnson City, TN
Advanced Call Center Technologies 4.1
Customer service representative job in Bristol, TN
Call Center Representative - Agent
Reports To: Operations Supervisor Department: Operations FLSA Status: Non-exempt
Advanced Call Center Technologies (ACT) is seeking energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you'll serve as the voice of our company-helping customers solve problems, navigating their questions, and making a meaningful impact on their day. We provide paid, hands-on training in computer skills, negotiation, communication, and business processes to ensure your success from day one.
At ACT, you're not just starting a job-you're joining a company with a strong culture, real growth opportunities, and the unique chance to become an employee-owner. More than 90% of our leadership team began their careers as Customer Experience Representatives, and you can grow right along with us.
Why You'll Love Working at ACT
Clear paths for advancement
Flexible scheduling options
Generous bonus opportunities
Supportive supervisors and a positive, team-focused environment
Employee Ownership Program - a company-paid, long-term benefit
Comprehensive healthcare benefits (medical, dental, vision) for you and your family after 90 days
Paid time off and paid holidays after 90 days
Access to DayForce Wallet after training, allowing you to access earned wages through an easy-to-use app and prepaid card
Benefits
Medical, dental, and vision insurance
Paid time off
Employee ownership program
On-site work environment
Position Overview
As a Customer Experience Representative, you'll deliver best-in-class service to consumers calling in for assistance. You'll handle inquiries related to billing, payments, credits, fraud concerns, internet and mobile services, and mortgage servicing. This role is ideal for strong communicators and problem-solvers who are motivated to meet personal and team goals.
Key Responsibilities
Provide prompt, professional support to customers
Listen actively, maintain confidentiality, and respond with courtesy
Communicate clearly and effectively, even in challenging situations
Document customer interactions while managing live conversations
Maintain accuracy and high-quality standards in all work
Meet productivity goals and manage time efficiently
Demonstrate reliability with consistent attendance
Follow management direction and take accountability for tasks
Perform additional duties as assigned
Minimum Qualifications
Ability to pass a criminal background check
Basic computer and data entry skills
Previous call center or customerservice experience preferred
High school diploma or GED required
~CB
ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT's employees to perform their job duties may result in discipline up to and including discharge.
$24k-29k yearly est. 2d ago
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Logistics Representative
Axelon Services Corporation 4.8
Customer service representative job in Johnson City, TN
This position will act as a logistics team member by supporting inventory control and warehouse/shipping areas.
Job Responsibilities:
Receive, handle, store, record, and distribute goods in warehouse.
Check goods for damage and for discrepancies between goods and invoices.
Accurately sort, label, and store goods for stock.
Navigate resources needed to find parts needed, part numbers, and vendors through various means (parts manual, drawings, internet research).
Arrange storage to optimize warehouse space.
Provide information for recording movement of incoming and outgoing materials and supplies, and recording entry of finished products to corresponding warehouse.
Enter data to maintain up-to-date stock records.
Quickly and efficiently retrieve stored information to address inquiries regarding inventory levels or delivery schedules.
Pick, pack, and dispatch outgoing goods according to requests or orders.
May assist at filing Haz Mat documents for domestic and international shipments.
Work with freight companies to acquire quotes or assist with pickups.
Assist with developing basic skill sets of others.
Demonstrate safe work habits to include wearing required PPE.
May coordinate routing and carrier selection.
Ensure all work is performed in accordance with regulatory requirements, production standards, and Business Conduct guidelines.
May provide reports and status updates to managers and interested parties as required.
For Repair Station receiving roles: Perform visual inspection of all incoming parts for the Repair Station, check for external visual damage, verify part numbers and serial numbers match to corresponding certification paperwork.
Other duties as assigned.
Minimum Qualifications:
Education Requirements: High School Diploma or GED.
Position Requirements: 2-3 years of experience related to job duties.
Hazmat/Dangerous goods training required.
For Repair Station Inspection Privileges: Repair Station Inspection Privileges & Responsibilities class required.
Skills/Certifications:
Ability to use a computer, including MS Office programs.
Attention to detail.
Ability to provide training and mentorship to other employees.
Ability to demonstrate complete incoming receiving inspections of parts/materials through receiving docks as per Repair Station Quality Control manual requirements (for repair station roles only).
Preferred Qualifications:
DOT or IATA certificate.
Forklift License strongly preferred.
Associate degree.
Working Conditions/Physical Requirements:
Ability to lift and carry objects weighing up to 25 lbs., and to team lift up to 50 lbs.
Ability to stand for extended periods.
Excellent hand-eye coordination and manual dexterity for handling small components and tools.
Flexibility to bend, stoop, and crouch as required for tasks.
Good vision, including the ability to focus on small details and identify defects.
Ability to operate computer, including keyboard, mouse, and software related to job duties.
Ability to communicate effectively with team members and supervisors regarding progress and potential issues.
Willingness to follow instructions and ask for clarification when needed.
Ability to work in an environment with exposure to various chemicals, dust, and odors, and various machine heat cycles (applicable to teams that support AA Manufacturing operations).
AXEL01
$31k-44k yearly est. 2d ago
Customer Solutions Expert
Trxnow
Customer service representative job in Johnson City, TN
TrxNow (Allied Dispatch Solutions, LLC) is North America's fastest growing roadside assistance and dispatch technology platform! We are privately owned company, and our international headquarters is in downtown Johnson City, TN. We operate multiple Call Centers internationally and job are available at our Johnson City, TN and Sneedville, TN locations. Our management team is filled with leaders who are focused on delivering the best service in the industry. Check us out at ****************
Our team is made up of dedicated employees that have been part of our success story from the very beginning. Founded in 2014, many of our first employees are now key leaders within the company. We have tons of opportunity to move up and develop your skills within the organization.
We're seeking dedicated, qualified candidates to join our team of Customer Solutions Experts (CSEs). CSEs are responsible for taking in-bound calls from members in need of roadside assistance (tire change, jump start, tow for their vehicle) via phone, arranging the needed service by selecting and dispatching a service provider, and providing customer care and follow up.
Inbound Calls Only
No Cold Calls
No Sales
No Collections
Ask you interviewer about:
Wear what you want - our relaxed dress code allows you to be comfortable at work.
Great Pay
Paid Holidays
Paid Time Off
Paid Training
Opportunities for Career Advancement
We Welcome:
Full Time
Part-time
Veterans
Students
Internships
This is a great opportunity to lead as you learn and develop within an organization that continues to grow year after year!
We are a great place to work and have a fun and friendly work environment!
Qualifications
TrxNow (Allied Dispatch Solutions, LLC) is North America's fastest growing roadside assistance and dispatch technology platform! We are privately owned company, and our international headquarters is in downtown Johnson City, TN. We operate multiple Call Centers internationally and job are available at our Johnson City, TN and Sneedville, TN locations. Our management team is filled with leaders who are focused on delivering the best service in the industry.Check us out at ****************
Our team is made up of dedicated employees that have been part of our success story from the very beginning. Founded in 2014, many of our first employees are now key leaders within the company. We have tons of opportunity to move up and develop your skills within the organization.
Do you enjoy helping people? We are searching for dedicated customer-oriented candidates. Customer Solutions Expert (CSE) help customers that are in need of roadside assistance. We partner with service providers all over the US and Canada to help customers in need. We are looking for individuals who can utilize modern technology to perform basic tasks such as address location, research, and basic typing. Our revolutionary technology takes the guess work out of the job and provides you with all the tools you will need to be successful.
Essential Functions:
Answer inbound customer calls.
Determine customer needs through active listening.
Ask essential probing questions to understand each customer's unique situation.
Communicate via phone to external service providers to dispatch correct service.
Navigate computer program and input information to locate each member and identify nearby service providers.
To qualify as a CSE, agents must have full working knowledge of all ADS projects and be skilled to dispatch roadside assistance for all members. Additionally, they must maintain ranking within the top 10% of agents in production on a weekly basis. An exemplary attendance and adherence record is also required for consideration and will be monitored to ensure standards are upheld. Compliance with all other policies and procedures will directly impact the ability to be part of/remain on the CSE team.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Required Qualifications:
Rank among top 10% of CSE in production
Maintain exemplary performance, attendance, adherence and compliance record
Minimum 1-year customerservice experience in call center
Must have good computer skills and accurate typing skills
Ability to multitask use multiple screens and data bases with ease
Must be flexible to work at least one day out of the weekend
This position requires working in a team environment where individual and team production is highlighted and shared openly. This position operates on a mid-shift schedule between 10 AM and 6:30 PM. You must be able to work this shift in order to be considered for this position.
This is a great opportunity to lead as you learn and develop within an organization that continues to grow year after year!
We are a great place to work and have a fun and friendly work environment!
$35k-80k yearly est. 18d ago
Customer Sales & Service Rep
DTS Fluid Power 3.6
Customer service representative job in Kingsport, TN
Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contribution and ideas are encouraged and welcomed.
We are hiring a full-time creative, resourceful customerservicerepresentative (CSR) in Kingsport, TN. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.
Why join us?
Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service!
In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:
A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country
Professional development and training
Great work / life balance
Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice
Join a local team with company backing
What you'll do:
In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships.
Process customer inquiries, quotes, order processing, expediting / returns
Sourcing parts
Assist in generating sales
Help in the stockroom as needed
Driving and Delivering Material to Customers
Requirements:
1+ year customerservice or inside sales experience
Strong attention to detail
High school diploma or equivalent
Must be able to lift up to 50 lbs.
Valid driver's license & clean driving record (MVR)
This position is not eligible for relocation benefits and is expected to be performed on site.
Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position.
Come for the job. Stay for the career. Apply for immediate consideration!
#LI-RB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$35k-48k yearly est. Auto-Apply 60d+ ago
Call Center Sales Representative
Acttoday
Customer service representative job in Blountville, TN
Job Description
Advanced Call Center Technologies is seeking Sales Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed together! In this role you will be the voice of the company, through positive interactions, you can make a difference. We are looking for individuals who want to join a world class team providing the highest level of service through knowledge and empathy, leaving a positive impact on our customers.
We offer:
Opportunities to advance within
Flexible schedules
Tremendous bonus opportunities
Fantastic Supervisors and a Positive environment
Paid time off and paid holidays after 90 days
Position Summary:
We empower gig workers by ensuring they have the tools, support, and opportunities they need to stay active and earn consistently. As an Outbound Sales Representative, you proactively engage independent contractors through outbound calls, combining empathy, active listening, and consultative selling to understand their goals and challenges.
In this role, you educate gig workers on available services, programs, and account solutions that help them stay on the road, resolve barriers to work, and maximize earning potential. You confidently guide conversations toward enrollment, reactivation, or upgrades, ensuring workers can quickly return to or expand their access to work opportunities.
Successful representatives are empathetic problem solvers who build trust, overcome objections, and influence decisions while consistently meeting outbound activity, conversion, and revenue goals. This role balances relationship-driven sales with a strong sense of advocacy, ensuring gig workers feel supported, informed, and empowered
Essential Duties and Responsibilities:
Proactively engage gig workers through outbound outreach to understand their needs, resolve barriers to work, and guide them toward solutions that enable continued or increased earning opportunities.
Build trust through empathetic listening, timely follow-up, and clear communication, ensuring gig workers feel supported and informed throughout the sales process.
Gather feedback from gig workers to identify trends, improve outreach strategies, and enhance overall service and enrollment outcomes.
Maintain strict confidentiality and professionalism while handling sensitive account and personal information.
Communicate clearly and persuasively, adapting messaging to address questions, concerns, and objections while confidently guiding conversations toward enrollment or reactivation.
Accurately document interactions, account updates, and sales activity in real time while engaging in active conversations.
Demonstrate attention to detail and a commitment to quality by meeting platform standards, applying coaching feedback, and continuously improving sales effectiveness.
Consistently meet or exceed outbound activity, conversion, and productivity goals while maintaining high standards of accuracy and customer satisfaction.
Manage time effectively to balance outreach volume, documentation, and follow-up in a fast-paced environment.
Maintain reliable attendance and punctuality to support team performance and service levels.
Follow established sales processes and management direction, take ownership of results, and remain flexible to support business needs, including extended hours when necessary to achieve goals.
Perform additional duties as assigned to support team objectives and business growth.
$23k-31k yearly est. 14d ago
Outside Sales - Customer Account Representative
A & B Distributors
Customer service representative job in Johnson City, TN
Job Description Benefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
A&B Distributors is a local wholesale food distributor. We are seeking a highly motivated and energetic Outside Sales Representative to join our team. In this role, you will generate leads, attract new clients, and close deals. Your responsibilities will include creating and submitting customer bids, building rapport with new and existing customers within your territory, evaluating their needs, and negotiating successful deals for continuous business. The ideal candidate has an outgoing personality, exceptional customerservice and negotiation skills, and a strong desire to close deals.
Responsibilities
Develop rapport and build relationships with existing and potential customers
Travel to appointments and meetings with potential and existing customers within your territory
Meet or exceed designated sales targets
Create and implement an effective sales strategy
Document all leads, sales, and customer interactions in customer relationship management (CRM) program
Use best practices in negotiation and sales techniques to close sales
Qualifications
High school diploma/GED required, Bachelors degree preferred
Previous experience in outside sales to restaurants
Excellent negotiation and customerservice skills
Strong written and verbal communication skills
A positive attitude and ability to be persistent
$28k-37k yearly est. 3d ago
Customer Service Representative
Quipt Home Medical, Corp
Customer service representative job in Gray, TN
Requirements
Qualifications
High School Diploma or equivalent
Previous experience in a Clerical or CustomerService environment
Knowledge of Microsoft Office (Word, Excel) etc.
Proficient general office skills (typing, computer, fax, filing, multiple phone line)
Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred
Continuing Education
As designated by management to include company in services and off-site training programs as appropriate to industry and position.
FLSA Status
Non-Exempt
Licenses, etc.
None
$26k-34k yearly est. 24d ago
Customer Service Representative - Johnson City, TN
Kedia Corporation
Customer service representative job in Johnson City, TN
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$26k-34k yearly est. 1d ago
Inbound Inside Sales Representative
Speedpro Commercial Graphics
Customer service representative job in Blountville, TN
Benefits:
401(k) matching
Opportunity for advancement
Paid time off
SpeedPro Commercial Graphics Compensation: Base + Uncapped Commission (OTE: $55,000-$70,000) Benefits: IRA retirement account with company match, profit sharing, training & development
Environment: Dynamic, fast-paced custom manufacturing
Compensation and Benefits
Competitive base pay based on skill/experience match
Uncapped commission (your performance drives your earnings)
IRA retirement account with company match
Additional training/development opportunities
Dynamic, fast-paced, team based work environment
About SpeedPro Commercial Graphics
At SpeedPro Commercial Graphics, we create visual experiences that change the world. How? We help businesses bring ideas to life by creating graphics that makes life more fun and marketing more impactful. We give our clients the power to truly visually engage. We're the ones behind that fleet of trucks you see everywhere, and we're also the ones that design, produce, and install the wall and floor murals you see at businesses, universities, and sports arenas across our area. We specialize in large-format printing, signage and graphics that give our customers the wow-factor their business needed.
At SpeedPro Commercial Graphics, we act with energy, passion, and professionalism. We're backed by a culture of teamwork, creativity, $value, speed and detail. We're looking for exceptional talent to join our fast growing team.
We are B2B only, partnering with well-known organizations and the most recognizable brands throughout our region. You'll interact with professional high-level decision-makers and help deliver high-visibility work that people actually see in the real world.
Core Values (How We Work)
We expect every team member to embody and promote our core values:
Teamwork - we grow and win as a team.
Creativity - we solve problems with ideas, not excuses
$Value - we consistently search for and deliver value to clients and our business
Timeliness (Speed) - we move with urgency and keep promises
Attention to Detail - we get it right the first time
This role is a direct extension of those values: fast response, clean organization, accurate quoting, proactive follow-up, and high-quality handoffs.
The Role
This Inside Sales Representative is a key growth role that absorbs our previous Sales Administrator responsibilities and elevates them into a true selling seat. You will own inbound opportunities and proactively drive revenue by moving leads through discovery, quoting, follow-up, and close.
This role is not just “taking orders.” While our products have a strong reputation and sell well to ideal clients, you must be able to lead conversations, recommend solutions, create urgency, and close; looking for ways for SpeedPro to grow the relationship and become a more valuable partner.
You will also play a critical role in margin and operational efficiency by ensuring each job is sold correctly and handed off to Operations with a complete Scope packet.
Primary Responsibilities
1) Connect and coordinate marketing + sales activities so no opportunity is left behind
Respond quickly and professionally to inbound calls, emails, and web leads
Coordinate lead flow and basic marketing vendor activity (minimal content creation)
Ensure every lead is captured, tracked, and acted on
2) Use software/data to point the team to new opportunities and leads
Maintain impeccable organization and detail through our CRM and quoting tools
Build and manage a clean pipeline: quotes sent, follow-ups due, aging opportunities
Proactively identify and pursue: warm leads, reactivations, and expansion opportunities
3) Move opportunities through the pipeline at max speed and close business
Run discovery: clarify scope, timeline, site conditions, files/art, install needs
Create estimates/quotes using our software systems
For complex new construction projects, provide 'take-off' estimates within scope from provided plans
Present quotes confidently (options, value framing, clear next steps)
Follow up persistently and professionally until the opportunity is won or closed out
4) Price with discipline and protect margin
Follow established pricing guardrails (minimums, complexity considerations, etc.)
Understand cost-plus pricing and value-based pricing models and when to apply both.
5) Create “Definition of Ready” handoffs so Ops can execute flawlessly
Before Operations owns the job, you will compile and confirm:
Final specs (sizes, materials, finishing)
Art/proof status + customer approvals
Install/delivery requirements + site notes/photos (when needed)
Timeline constraints + special instructions
Any vendor coordination details
How You'll Be Measured (Performance Scorecard)
We're looking for an “A-player” who wants clear expectations and objective results. Success in this role is measured by:
Speed to Lead: fast response time to inbound calls/emails/leads
Quote Output + Quality: quotes delivered quickly with clear scope and minimal revisions
Close Rate: consistent conversion from quote → won work
Pipeline Hygiene: CRM is current; every opportunity has a next step; aging quotes are actively worked
Gross Profit Discipline ($Value): pricing follows guardrails and protects margin (no “panic discounting”)
Definition of Ready Quality: Operations receives complete, ready-to-produce handoffs (few/no missing details)
Customer Experience: professional communication, strong follow-through, and trust-building with B2B decision-makers
Ideal Candidates Will Also Possess
Embodiment and promotion of our Core Values: teamwork, creativity, $value driving, timeliness, attention to detail
Strong selling instincts: you can guide a conversation and confidently ask for the close
Exceptional organization skills; you insist on clean systems and clear information flow
Energy and urgency-you enjoy a high operational pace
Proactive mindset: you lean forward to find the next best action without being told
Ability to thrive in a fast-paced custom manufacturing environment with changing priorities
Ability to learn and adapt quickly to modern web-based software
Clear, decisive oral and written communication
Palpable professionalism and customerservice
Other Skills/Backgrounds of Interest (Not Required)
Printing/signage/wide-format experience (helpful, not required)
Adobe Creative Suite familiarity (this is not a graphic design position)
Experience building workflows across cloud-based tools (CRM, file sharing, Slack, etc.)
Working at SpeedPro
Working at SpeedPro and in the large-format printing industry gives you a chance to be creative and solve real problems every day. We value the relationship between our clients and their customers and deliver quality work on time, every time. Studio employees experience a fast-paced work environment with new challenges and rewarding opportunities daily. If you are looking for a monotonous desk job, this is not the right job for you. Compensation: $55,000.00 - $70,000.00 per year
Working at SpeedPro and in the large-format printing industry, gives you a chance to be creative. You will be hands-on, in the field, solving problems and meeting clients to make custom solutions every day. Specializing in a variety of printed products, SpeedPro takes great pride in partnering with our long-term, satisfied clients. Our goal is to be considered an extension of each client's marketing team, and we collaborate with partners to determine the right solution for you and your business's end customer.
At SpeedPro, we value the relationship between our clients and their customers and deliver quality work on time, every time. Studio employees experience a fast-paced work environment with new challenges and rewarding opportunities every day. If you are looking for a monotonous desk job, this is not the right job for you.
$55k-70k yearly Auto-Apply 2d ago
Financial Services Representative State Farm Agent Team Member
Justin Manuel-State Farm Agent
Customer service representative job in Gate City, VA
Job DescriptionBenefits:
Bonus based on performance
Opportunity for advancement
Paid time off
Training & development
Competitive salary
ROLE DESCRIPTION: As a Financial ServicesRepresentative with Justin Manuel State Farm, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
QUALIFICATIONS:
Must be able to obtain relevant financial service licenses.
Proven experience working as a financial servicesrepresentative.
Proficiency in Microsoft Office applications.
Strong mathematical skills.
Excellent analytical, organizational, and problem-solving skills.
Effective communication skills.
Exceptional customerservice skills.
Successful track record of meeting sales goals/quotas preferred
BENEFITS:
Salary plus commission/bonus
Paid time off
Growth potential/Opportunity for advancement within my office
$25k-40k yearly est. 26d ago
Guest Service Representative
Knoxville 3.3
Customer service representative job in Johnson City, TN
At Nothing Bundt Cakes, the Guest ServicesRepresentative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations
and making sure their orders go off without a hitch. You'll make everyone feel
welcome, and you'll create an environment of generosity, happiness, and joy in your
community.
But it gets even better:
We close early so you can enjoy your evenings.
We offer flexible work schedules.
We're keeping it casual. T-shirts and sneakers are where it's at!
Cake discounts. Yummm!
You don't have to be 18 to work here, so students can join us.
This job is fun. It's literally a piece of cake!
This is a great place to make new friends!
You'll get trained. Not only on crafting cake, but on growing your career.
We love to celebrate and bring joy to the community.
Apply now. Joy is the job.
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes .
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
$23k-28k yearly est. Auto-Apply 60d+ ago
Wealth Management Client Specialist
First Horizon Bank 3.9
Customer service representative job in Morristown, TN
The Wealth Management Client Specialist will be actively involved in supporting advisor(s) through a full service platform. Assists in achievement of sales revenue by customer contact, relationship building, referral source management, technical, and interpersonal skills. The Client Specialist helps gauge and enhance client satisfaction and ensures adherence to operating procedures. Demonstrates ownership and accountability for data integrity, including accuracy of client data within source systems.
**Essential Duties and Responsibilities** :
- Under general supervision, provide overall support to management, advisors and other support staff including, operating the firms business process management system, maintaining appropriate files, monitoring multiple email inboxes, working with back office to ensure processing is completed, handling of inbound calls/requests when needed and all other facets of support activities assigned.
- Extensive client contact , involved in all activities that align with prospective and existing clients
- Performs account maintenance including money transfer requests, address changes, etc.
- Serves as liaison and between sales team, compliance, and other business lines throughout the firm
- Manages account opening process, including but not limited to retrieving relevant executed documentation from clients and in compliance with regulatory procedures
- Reviews client account activity on a daily, weekly, and monthly basis to ensure overall accuracy, proper settlement, and reconciliation
- May attend client meetings, prospect meeting, and client/marketing events
- Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadline in a fast-paced work environment.
- Coordinate and execute activities such as account paperwork fulfillment, account representative changes, and various project support
- Fulfill financial advisor requests and resolve service-related issues and inquiries
- Process tasks and resolve issues in a timely and accurate manner
- Ensure adherence to compliance operating policies and procedures including maintaining confidentially and client privacy at all times
- Maintain a focus on continuous improvement and provides feedback on system enhancements
- Master technology to ensure it is being used to its full benefit
**Qualifications** :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
1. 0-2 years' experience required; 2-4 years' experience preferred
2. High School diploma required for consideration (or equivalent); Bachelors preferred
3. Proficient use of Microsoft Excel, Word, Outlook & PowerPoint required, experience with DocuSign preferred
4. Accurate typing, spelling & grammar skills. Good written and oral communication skills. Good organizational and customerservice skills. General banking and operations experience is helpful
5. FINRA Licenses : Series 7, 66/63 preferred
6. Appropriate State Life & Health Insurance licenses preferred
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Follow Us**
Facebook
X formerly Twitter
LinkedIn
Instagram
YouTube
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$29k-33k yearly est. 56d ago
Wealth Management Client Associate
Bank of America 4.7
Customer service representative job in Kingsport, TN
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.
Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.
At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas, and experiences, helping to create a work community that is culture driven, resilient, results focused and effective
Position Overview:
The Wealth Management Client Associate role is a sales support position, typically providing dedicated operational and sales support to multiple Financial Advisors (FA). Incumbents may also on a regular basis, support office initiatives, in addition to the businesses of a particular Financial Advisor. For established clients, the CA will often serve as the most frequent point of contact with Merrill Wealth Management.
Specific responsibilities include, but are not limited to:
Work with highly affluent clients
Lead end-to-end onboarding and maintenance activities for new and existing clients.
Provide products and services to each client, working with cross line of business partners
Use creativity to tackle complex problems; Manage client servicing requests and account maintenance; Use multiple communication methods to ensure a consistent and exceptional client service experience.
Act as a key team member leading our clients' digital experience with the firm
Create ease of access and interaction, while protecting their privacy and security
Find opportunities to innovate every day
Key Qualifications for the role:
2+ years post high school education and/or 4+ years of professional or relevant internship experience; Undergraduate degree a plus
Product Knowledge: Foundational knowledge of investment and banking products
Energetic individual that is self-motivated, coachable, and flexible in thought
Enjoys a fast-paced environment with changing and evolving responsibility
Detailed oriented
Invested in personal development
Consistently pursues client experience excellence
Works quickly to fulfill client needs delivering complex solutions
Frequent communication, and an abundance of discretion with sensitive information
Microsoft Word, Excel, and PowerPoint experience with Salesforce a plus
Professional verbal and written communication
Shift:
1st shift (United States of America)
Hours Per Week:
37.5
$33k-42k yearly est. Auto-Apply 60d+ ago
Guest Services Representative
OCI Hospitality
Customer service representative job in Bristol, VA
Job Description
About Us:
Our hotel is proudly operated by OCI Hospitality.
The purpose of OCI Hospitality is to
Enrich the Lives of Others Through Hospitality
. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests, our owners and investors, and the communities we reside in.
Welcome to Courtyard Bristol! We are so glad you are considering us as your future workplace! At Courtyard we have 175 rooms, a fitness center, meeting space, an indoor pool, and on-site restaurant. We are located within reach of Blue Ridge Highway, Crooked Road Virginia's Heritage Music Trail, and Bristol Motor Speedway & Dragway all from the comfort of Bristol, Virginia.
About the Role:
Guest ServiceRepresentatives are our Directors of First Impressions. From how you answer the phone to how you greet the guest when they arrive, you set the tone for the entirety of the guest's stay. Guest ServiceRepresentatives become the go-to person for our guests--asking directions to their room, where to go for dinner, what attractions to visit, directions to the closest car wash, and how about some extra towels and a late checkout? Guest ServiceRepresentatives often have multiple tasks at hand between answering phones, checking guests in/out, fulfilling guest requests, communicating with our Maintenance and Housekeeping team members, ensuring that billing and payments are correct, actively ensuring safety and security measures are being met, etc.. Guest ServiceRepresentatives must confidently and compassionately respond to guest service issues, taking ownership for the situation and ensuring that our guests are taken care of using the tools and training we support you with. In this role, you may be asked to shuttle guests to/from the Duluth Airport or a local restaurant during a shift.
About You:
A positive disposition and working well as part of a team is fundamental. Must be able to work flexible hours, including weekends, along with a commitment to dependability. You must be adapt at juggling multiple tasks while retaining your composure and remaining approachable. A genuine spark for making connections with your team members and our guests is paramount. An authentic interest in improving the overall experience for your teammates and guests, through your dedication, proactive communication, innovation, and collaboration is essential. Possession of a valid driver's license and evidence of insurability. Your driving record that is acceptable per our current insurance carrier guidelines.
What You Gain:
You'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people! We provide a rewarding, fun and flexible work environment, exciting perks, and an atmosphere designed to encourage and promote career growth within the company.
$21k-27k yearly est. 20d ago
Inside Sales Representative
Accoya USA LLC
Customer service representative job in Kingsport, TN
Accsys Technologies is growing and we are currently looking for an Inside Sales Representative: The Inside Sales representative will support the administration of commercial activities undertaken by our internal and external sales teams with current customers, direct distributors, indirect manufacturers, and new prospects to drive business growth. The key focus of the role is on sales growth in the North American market.
Primary Activities:
Receive and provide a high level of responsiveness to incoming sales phone calls, email and mail.
Outgoing contact with identified leads and new possible clients
Support the prospecting and follow up with all connections through our Approved Manufacturer Campaign
Accurate data entry to maintain North American sales records on CRM
Initial point of contact for inbound leads and support sales team with follow up processes.
Identify new sales leads for the external sales team.
Support external sales team in Key account management of existing distributor and manufacturer partners - with a core focus on lead development and follow up.
Work closely with internal marketing team to support partners and drive new opportunities.
Provide support to current distributor partners
Support logistical and operational teams in Kingsport and Europe
Knowledge and Experience:
Ready to perform communications professionally and positively, with an unwaveringly helpful spirit.
Comfortable in a fast-paced environment
Quickly learn to prioritize tasks and activity to best meet multiple customer expectations.
Seamlessly work with team members from different locations in a highly respectful and positive collaboration.
Skills and Attributes:
Open to coaching and training to continually improve on efficiency and personal growth
Proactively engage all team members continuously to support the work environment
Completion of various reports, communication, and record keeping in a timely manner
Proficiency with Microsoft Office products and able to quickly learn new applications for support of contact management.
Qualifications:
High School Diploma or G.E.D.
At least 2 years of experience working in an inbound and outbound high activity level sales or marketing environment.
Ability to follow safety rules and standards for the company.
Arrive at work on time, as scheduled, consistently, reliably, for each shift.
Understand and follow directions/instructions from supervisors.
Accsys Technologies PLC is a fast-growing business with a purpose: changing wood to change the world. We combine chemistry, technology and ingenuity to make high performance wood products that are extremely durable and stable, opening new opportunities for the built environment. By doing so, we give the world a choice to build sustainably.
Accsys transforms fast-growing, certified sustainable wood into durable, stable, non-toxic wood products with characteristics that match or better those of man-made, intensely resource-depleting and heavily carbon-polluting alternative building materials.
The Accoya manufacturing operations are in Kingsport, Tennessee USA and Arnhem, The Netherlands. North America is currently the fastest growing market and the Kingsport site, in partnership with Eastman Chemical Company, is in full operation to provide for further domestic growth.
Accsys is growing. There are approximately 250 employees working together.
Physical Profile Requirements
The position will require ascending or descending ladders, stairs, scaffolding, ramps, moving in different positions to accomplish tasks in various environments including tight and confined spaces, remaining in a stationary position, often standing or sitting for prolonged periods, moving to accomplish tasks or moving from one worksite to another, adjusting or moving objects up to 50 pounds in all directions, lifting or carrying objects up to 25 pounds, regularly communicating with others to exchange information, repeating motions that may include the feet, legs, hips, back, wrists, hands and/or fingers, operating machinery and/or power tools, Operating motor vehicles or heavy equipment, assessing the accuracy, neatness and thoroughness of the work assigned. Must be capable of operating a standard 1/2-ton pick-up for occasional delivery and pick-up of materials and personnel and hold a valid, unrestricted motor vehicle operator's license issued by the state of residence, and the manual dexterity necessary to operate a standard desktop computer keyboard. Work may be performed in low temperatures, high temperatures, outdoor elements such as precipitation and wind, noisy environments, and with hazardous conditions, in small and/or enclosed spaces.
Other Duties:
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
This must not be interpreted as a complete summary of job responsibilities or limitation of job holder accountability. This job description should be recognized as a general requirement of experience combined with attributes considered advantageous to the successful operation of activities.
Accoya USA is an Equal Opportunity Employer which recruits, hires, trains, and promotes qualified candidates regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We are committed to a work environment where everyone can feel safe, be themselves and together help change wood to change the world. Join us.
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$29k-47k yearly est. 9d ago
Inside Sales Representative (292)
American Builders and Contractors Supply Co 4.0
Customer service representative job in Morristown, TN
ABC Supply is the nation's largest wholesale distributor of exterior and interior building products. At ABC Supply, Inside Sales Associates provide unparalleled service as they help customers purchase the products they need to complete roofing, building, and remodeling projects. If you are committed to providing world-class service, have a passion for sales, and want to be part of a winning team, apply today!
ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered.
Specific duties may include:
Determining customers' needs and recommending appropriate products and solutions
Following a product/supply checklist for each customer's job and up-selling additional products and supplies
Answering telephones and entering sales orders
Accepting payment and applying it to the appropriate customer account
Coordinating customer pick ups with the warehouse
Following up on deliveries to ensure materials arrived on time with all items accounted for
Reordering products to keep the store and warehouse shelves well stocked
Addressing and resolving service concerns, should they arise
Specific qualifications include:
1-2 years' experience in roofing, siding, and windows is preferred (roofing supply sales or site work with a crew)
Excellent communication and interpersonal skills
Effective time management and prioritization skills
Basic computer skills
Positive attitude and team player
Detail and service-oriented
Benefits may include:
Health, dental, and vision coverage - eligible after 60 days, low out of pocket
401(k) with generous company match - eligible after 60 days, immediately vested
Employer paid employee assistance program
Employer paid short term and long term disability
Employer paid life insurance
Flex spending
Paid vacation
Paid sick days
Paid holidays
Equal Opportunity Employer / Drug Free Workplace
ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.
$35k-61k yearly est. Auto-Apply 14d ago
988 Call Center - Dayshift/Weekends - Full Time
Frontier Health 3.5
Customer service representative job in Johnson City, TN
The Call Center Triage Specialist provides coordination and linkages between callers and various community stakeholders in Virginia and Tennessee. As a 988 Call Center, staff are responsible to promote the health, safety and wellbeing of callers and community members. The goal of the call center is to prevent suicide of callers to its service, by taking necessary actions intended to secure the safety of callers determined to be attempting suicide or at risk of suicide.
EDUCATION AND EXPERIENCE:
Education: Bachelor's degree in mental health related field or applicants identifying as a peer are preferred.
Certification: Must possess or obtain highest level of certification appropriate to degree.
Experience: Experience in emergency psychiatric and crisis intervention services preferred.
Knowledge/Skills: Verbal/written communication skills.
Ability to maintain composure in difficult situations. Excellent computer and Organizational skills.
EQUIPMENT:
Computer, fax, copier and any other equipment required to perform the functions of the position.
MAJOR DUTIES AND RESPONSIBILITIES:
Active engagement with NSPL/ 988 callers, establishing sufficient rapport so as to promote the caller's cooperation in securing his/her own safety.
Using the least invasive intervention with all callers to resolve over the phone if possible. Dispatch mobile crisis services as appropriate. Secure involuntary emergency interventions as a last resort, except for in circumstances as described below;
Initiate life-saving services for attempts in progress - in accordance with guidelines that do not require the individual's consent to initiate medically necessary rescue services;
Initiate active rescue to secure the immediate safety of the individual at risk if the caller remains unwilling and/or unable to take action to prevent his/her suicide and remains at imminent risk.
Provide active engagement with persons calling on behalf of someone else ("third-party callers") towards determining the least invasive, most collaborative actions to best ensure the safety of the person at risk.
Secure regular consultation with supervisory staff, available during all hours of operations for timely consultation in determining the most appropriate intervention for any individual who may be at imminent risk of suicide.
Facilitate warm transfers to local CSB's to initiate services as needed or requested.
Enter demographic/clinical data into appropriate data base and provide needed data to appropriate mobile crisis team as needed.
Conduct follow-ups as assigned.
Responsible for coordination of requests and keeping coworkers informed of crisis situations per shift transfer.
Coordinate calls for transportation needed as requested.
Conduct pre-certs and reviews with managed care organization to secure authorization for services.
Attend and participate in regularly scheduled staff meetings and in-services and individual program planning staffing as needed.
All other duties as assigned.
Comply with all TDMHSAS and DBHDS trainings, requirements, procedures, and regulations.
PERFORMANCE RESPONSIBILITIES:
Although each position has its own unique duties and responsibilities, the following listing
applies to every employee. All employees of the organization are expected to:
Support the organization's mission, vision, and values of excellence and competence,
collaboration, innovation, commitment to our community, and accountability and ownership.
Exercise necessary cost control measures.
Maintain positive internal and external customerservice relationships.
Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.
Plan and organize work effectively and ensure its completion.
Demonstrate reliability by arriving to work on time and utilizing effective time management.
Meet all productivity requirements.
Demonstrate team behavior and must be willing to promote a team-oriented environment.
Represent the organization professionally at all times.
Demonstrate initiative and strive to continually improve processes and relationships.
Follow all Frontier Health rules, policies and procedures as well as applicable laws and standards.
This is to acknowledge receipt of my job description as referenced above. I understand that this description does not constitute an employment contract and is subject to change at any time at the sole and absolute discretion of Frontier Health.
$26k-34k yearly est. 60d+ ago
01000 Inside Sales
SBH Health System 3.8
Customer service representative job in Elizabethton, TN
By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!
The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest!
Your role at Sally Beauty:
Build relationships and inspire loyalty.
Recommend additional and complimentary products.
Inform customers of current promotions and events.
Set up advertising displays and arrange merchandise to highlight sales and promotional events.
Ensure our customers are informed about and enrolled in our Loyalty program.
Complete transactions accurately and efficiently.
Maintain a professional store environment and communicate inventory issues.
Demonstrate our Sally Beauty Culture Values.
We have a range of different working schedules and hours to suit everyone's needs.
Why you'll love working here:
The people are creative, fun and passionate about beauty.
Generous product discount and free sample products.
You will receive a great education regarding our products.
You will have ample opportunity for growth.
You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements:
High School Diploma or equivalent
Must 18 years of age or older
1 + years retail sales/customerservice experience preferred
Must be available to meet the scheduling needs of the business
Able to communicate with customers, co-workers and management in a clear and concise manner
Ability to execute knowledge from product knowledge training to support with customerservice
Can read and explain product labels
Can follow direction and perform other duties as assigned by Manager
Legal wants you to know:
Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
$40k-53k yearly est. Auto-Apply 60d+ ago
Elite Customer Solutions Expert
Trxnow
Customer service representative job in Johnson City, TN
We are seeking a high-performing Elite Customer Solutions Experts (ECSE) to join our mission-critical operations team. This is not a traditional “customerservice” role; it is a high-stakes, multi-channel coordination position requiring the instincts of an air traffic controller and the communication skills of a seasoned professional.
In this role, ECSE agents don't just answer phones - they orchestrate outcomes. They oversee the entire lifecycle of multiple active events - from the moment of break down on a busy highway to the moment it is safely serviced and back on the road or the time it reaches its final destination.
This is a premier position within a fast-paced environment where your ability to multi-task directly impacts lives and road safety. This team will have the autonomy to solve problems creatively and the responsibility of protecting our most valuable client relationships. We provide the tools and the data; you provide the intuition and the execution.
This role requires a unique blend of logistics mastery and empathy, as you will serve as the lifeline for motorists, ensuring that every link in the service chain is moving with precision. This is an opportunity to be the “Air Traffic Controller” of the highways, managing real-time assets and intervening at the first sign of delay to ensure that no driver is left behind.
Qualifications
Required Qualifications/Skills
High Cognitive Load - The ability to track 5-10 moving part simultaneously without losing focus.
Decisiveness - The ability to fix a problem; identify a solution and act.
Assertive Advocacy - Ability to de-escalate high-stress situations with a “command presence” and effectively build trust and rapport with both members and providers.
Rapid Context Switching - Ability to transition from a soft service event to a more escalated service event without missing a beat.
Calm Under Fire - Tone remains professional and reassuring, even when multiple systems are alerting.
Tech Fluency - Master of multi-monitor setups, CRM tools, and real-time tracking software, and multi-channel dispatch systems.
Three plus (3+) years in high-volume coordination, dispatch, emergency response, or elite-tier technical support.
Exceptional verbal and written communications skills, with the ability to “manage up and provide clear directives to field/internal teams.
Adaptability and comfort with shifting priorities and a fast-paced, evolving environment.
Must be flexible to work at least one weekend day.
Preferred Qualifications
Bilingual English/Spanish or English/French
Bachelor's or Master's degree from an accredited institution
Benefits
Flexible work environment
Health benefits including health, dental, and vision plans
Life & AD&D and Long-Term Disability
Paid time off
Bonus structure
Allied Dispatch Solutions, LLC, is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
$30k-47k yearly est. 18d ago
Wealth Management Client Specialist
First Horizon Corp 3.9
Customer service representative job in Morristown, TN
The Wealth Management Client Specialist will be actively involved in supporting advisor(s) through a full service platform. Assists in achievement of sales revenue by customer contact, relationship building, referral source management, technical, and interpersonal skills. The Client Specialist helps gauge and enhance client satisfaction and ensures adherence to operating procedures. Demonstrates ownership and accountability for data integrity, including accuracy of client data within source systems.
Essential Duties and Responsibilities:
* Under general supervision, provide overall support to management, advisors and other support staff including, operating the firms business process management system, maintaining appropriate files, monitoring multiple email inboxes, working with back office to ensure processing is completed, handling of inbound calls/requests when needed and all other facets of support activities assigned.
* Extensive client contact , involved in all activities that align with prospective and existing clients
* Performs account maintenance including money transfer requests, address changes, etc.
* Serves as liaison and between sales team, compliance, and other business lines throughout the firm
* Manages account opening process, including but not limited to retrieving relevant executed documentation from clients and in compliance with regulatory procedures
* Reviews client account activity on a daily, weekly, and monthly basis to ensure overall accuracy, proper settlement, and reconciliation
* May attend client meetings, prospect meeting, and client/marketing events
* Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadline in a fast-paced work environment.
* Coordinate and execute activities such as account paperwork fulfillment, account representative changes, and various project support
* Fulfill financial advisor requests and resolve service-related issues and inquiries
* Process tasks and resolve issues in a timely and accurate manner
* Ensure adherence to compliance operating policies and procedures including maintaining confidentially and client privacy at all times
* Maintain a focus on continuous improvement and provides feedback on system enhancements
* Master technology to ensure it is being used to its full benefit
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
1. 0-2 years' experience required; 2-4 years' experience preferred
2. High School diploma required for consideration (or equivalent); Bachelors preferred
3. Proficient use of Microsoft Excel, Word, Outlook & PowerPoint required, experience with DocuSign preferred
4. Accurate typing, spelling & grammar skills. Good written and oral communication skills. Good organizational and customerservice skills. General banking and operations experience is helpful
5. FINRA Licenses : Series 7, 66/63 preferred
6. Appropriate State Life & Health Insurance licenses preferred
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
* Medical with wellness incentives, dental, and vision
* HSA with company match
* Maternity and parental leave
* Tuition reimbursement
* Mentor program
* 401(k) with 6% match
* More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Follow Us
Facebook
X formerly Twitter
LinkedIn
Instagram
YouTube
$29k-33k yearly est. 56d ago
Learn more about customer service representative jobs
How much does a customer service representative earn in Kingsport, TN?
The average customer service representative in Kingsport, TN earns between $23,000 and $39,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in Kingsport, TN
$30,000
What are the biggest employers of Customer Service Representatives in Kingsport, TN?
The biggest employers of Customer Service Representatives in Kingsport, TN are: